Right Talent
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Description - ExternalSome careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution. We are currently seeking an experienced individual to join this team in the role of Premier Relationship Officer. The role of the Premier Relationship Officer is a key administration support role, enhancing Relationship Manager's client interaction time and providing an outstanding customer experience to clients. The role provides dedicated administration support to a team of Premier Relationship Managers (PRM) in the overall achievement of their objectives. You will provide high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact or qualify customer needs in order to offer relevant products, services and solutions. In this role, you will: Support Premier Relationship Managers to manage client contact and service, including direct customer contact, facilitating a smooth hand over where appropriate, and managing key event reminders to maintain active client contact Become knowledgeable about HSBC's Premier banking propositions and be able to assist with the more complex and demanding needs of the Bank's most affluent customers. Work closely with a team of Premier Wealth Managers and have an understanding of the Premier Wealth journey. Be able to work together with other areas of the business, including HSBC Commercial, Private Bank and Expat to offer a joined up banking service for our Premier clients. Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together. Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business. Aim to resolve the customer's queries at the first point of contact and minimise referrals to the PRM for routine transactions. To be successful in this role you should meet the following requirements: A proactive approach to reviewing client needs, with a view to deepening relationships and delivering superior customer service Strong organisational skills with previous administrations experience A flexible and adaptable approach to change and will support others to respond in a similar way Excellent spoken and written communication skills Worked collaboratively with other colleagues and departments to offer a seamless banking service for our customers. Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently For further details and application information please click "Apply" You'll achieve more when you join HSBC. This role will be based in Jersey, Channel Islands. For further details and application information please click "Apply" Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:Email: Telephone: +
Apr 30, 2024
Full time
Description - ExternalSome careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution. We are currently seeking an experienced individual to join this team in the role of Premier Relationship Officer. The role of the Premier Relationship Officer is a key administration support role, enhancing Relationship Manager's client interaction time and providing an outstanding customer experience to clients. The role provides dedicated administration support to a team of Premier Relationship Managers (PRM) in the overall achievement of their objectives. You will provide high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact or qualify customer needs in order to offer relevant products, services and solutions. In this role, you will: Support Premier Relationship Managers to manage client contact and service, including direct customer contact, facilitating a smooth hand over where appropriate, and managing key event reminders to maintain active client contact Become knowledgeable about HSBC's Premier banking propositions and be able to assist with the more complex and demanding needs of the Bank's most affluent customers. Work closely with a team of Premier Wealth Managers and have an understanding of the Premier Wealth journey. Be able to work together with other areas of the business, including HSBC Commercial, Private Bank and Expat to offer a joined up banking service for our Premier clients. Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together. Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business. Aim to resolve the customer's queries at the first point of contact and minimise referrals to the PRM for routine transactions. To be successful in this role you should meet the following requirements: A proactive approach to reviewing client needs, with a view to deepening relationships and delivering superior customer service Strong organisational skills with previous administrations experience A flexible and adaptable approach to change and will support others to respond in a similar way Excellent spoken and written communication skills Worked collaboratively with other colleagues and departments to offer a seamless banking service for our customers. Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently For further details and application information please click "Apply" You'll achieve more when you join HSBC. This role will be based in Jersey, Channel Islands. For further details and application information please click "Apply" Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:Email: Telephone: +
Salary : Competitive plus generous bonus scheme and enhanced pension Hours : 40 hours per week Location : Home/Hybrid, with visits to our office in Kings Cross, London 2 days per week. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Our Pensions team has recently commenced a fresh 2 year strategy and this new role has been created to lead in certain areas, including taking the lead on managing service delivery by the variety of external advisers appointed by the Corporate Trustee. This will focus most often on the Third Party Administrator (TPA), the Legal Advisor and the investment advisers including the specialist Fiduciary Manager and the Custodian. You will take a proactive role in overseeing the development of the Trustee's policies on current and future regulatory matters such as the Pensions Regulators General Code, the New DB Funding Code and the Pensions Dashboard. You will assist the Trustee Services Manager within the Veolia Pensions Department (VPD) in managing our service delivery from the Trustee's external advisers and lead on working with our Third Party Administrator (TPA), Auditor, Legal adviser and all Communications agencies. You will assist the Trustee Services Manager in the delivery of Trustee Secretariat services for two Defined Benefit schemes including minute taking at Board meetings, preparing meeting papers, the production and issue of Trustee Monthly Reports and the monitoring of Trustee Action Points. What are we looking for? Proven experience in Defined Benefit Trustee Secretariat, with experience working with external Advisors/providers. IT literacy, including at least intermediate skills with Excel and Google Sheets are required, and any exposure to Workday would also be highly advantageous. Organisational skills and the ability to work to strict deadlines. Accuracy and attention to detail. An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. If you don't meet all of our outlined requirements we'd still love for you to apply. If you feel that you'd be a great fit for this role and Veolia then we'd like to find out more about you. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Apr 30, 2024
Full time
Salary : Competitive plus generous bonus scheme and enhanced pension Hours : 40 hours per week Location : Home/Hybrid, with visits to our office in Kings Cross, London 2 days per week. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - One paid days leave every year to volunteer and support your community - Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Our Pensions team has recently commenced a fresh 2 year strategy and this new role has been created to lead in certain areas, including taking the lead on managing service delivery by the variety of external advisers appointed by the Corporate Trustee. This will focus most often on the Third Party Administrator (TPA), the Legal Advisor and the investment advisers including the specialist Fiduciary Manager and the Custodian. You will take a proactive role in overseeing the development of the Trustee's policies on current and future regulatory matters such as the Pensions Regulators General Code, the New DB Funding Code and the Pensions Dashboard. You will assist the Trustee Services Manager within the Veolia Pensions Department (VPD) in managing our service delivery from the Trustee's external advisers and lead on working with our Third Party Administrator (TPA), Auditor, Legal adviser and all Communications agencies. You will assist the Trustee Services Manager in the delivery of Trustee Secretariat services for two Defined Benefit schemes including minute taking at Board meetings, preparing meeting papers, the production and issue of Trustee Monthly Reports and the monitoring of Trustee Action Points. What are we looking for? Proven experience in Defined Benefit Trustee Secretariat, with experience working with external Advisors/providers. IT literacy, including at least intermediate skills with Excel and Google Sheets are required, and any exposure to Workday would also be highly advantageous. Organisational skills and the ability to work to strict deadlines. Accuracy and attention to detail. An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. If you don't meet all of our outlined requirements we'd still love for you to apply. If you feel that you'd be a great fit for this role and Veolia then we'd like to find out more about you. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
BMS require an expereinced Site Manager in Berwick commencing April 2024 for a duration of 1-year who has a proven track record of delivery involving Fit Out Works (1st Fix through to Finishes) as well as External Envelope (Roofing / Cladding / Curtain Walling) experience and be able to demonstrate ability to work as part of a team as well as taking ownership and responsibility for area of works relating to programme delivery, sub - contractor coordination, quality and Health & Safety aspects. A backgound in House Building from Start to Finish is a distinct advantage. The successful candidate should Be able to travel daily to Berwick Project SMSTS & 1st Aid Be prepared to work additional hours in evenings and weekends when required Having worked previously in delivery of Healthcare / Hospital Facility would be a distinct advantage. PLEASE FORWARD YOUR CV BY RETURN
Apr 30, 2024
Contractor
BMS require an expereinced Site Manager in Berwick commencing April 2024 for a duration of 1-year who has a proven track record of delivery involving Fit Out Works (1st Fix through to Finishes) as well as External Envelope (Roofing / Cladding / Curtain Walling) experience and be able to demonstrate ability to work as part of a team as well as taking ownership and responsibility for area of works relating to programme delivery, sub - contractor coordination, quality and Health & Safety aspects. A backgound in House Building from Start to Finish is a distinct advantage. The successful candidate should Be able to travel daily to Berwick Project SMSTS & 1st Aid Be prepared to work additional hours in evenings and weekends when required Having worked previously in delivery of Healthcare / Hospital Facility would be a distinct advantage. PLEASE FORWARD YOUR CV BY RETURN
Hybrid working after training and competent in the role Lots of additional benefits make this job attractive A fantastic opportunity for a bright administrator to join a successful established and growing company in the heart of Harlow on a Permanent basic. The Role: Solicitors Enquiries AdministratorLocation: Harlow Reports to: Solicitors Enquiries ManagerSalary: £22,010- 22,500 Job Summary The purpose of this role is to support the Solicitors Enquiries team. You'll be part of a team that leads and co-ordinates the internal processes relating to the buying and selling of properties under management. Responsibilities & Duties • Dealing with all aspects of sales enquiries received in the first instance from Solicitors and Leaseholders alike via email, telephone, and post.• Liaise with both Solicitors and Leaseholders in respect of any additional enquiries raised as and when they arise. • To process all completion paperwork received i.e. Notices of Transfer/Charge, Deeds of Covenants, Share/Membership documentation. • Raising apportionment enquiries in relation to outstanding Service Charge account balances direct with Solicitors dealing via email. • Issuing of Share/Membership Certificates.• Issuing of Compliance Certificates for Land Registry.• Issuing of Welcome Letters and Statements of Accounts.• Maintaining client records .e Landlord/Client/Leaseholders names and addresses. • Downloading Leases/Transfers from Land Registry along with conducting Map Searches. Qualifications & Skills • Experience in Legal or Property Management desired but not essential• Excellent written and verbal communication • Ability to self-manage and prioritise work effectively• Works well under pressure and remaining calm• Good attention to detail Special Requirements Working hours are 37 hours per week Monday to Friday. The position is based in the office with an element of working from home after full training and being competent in the role. Company Summary Warwick Estates are appointed by a variety of clients who discharge and delegate the property management functions in each property lease to Warwick Estates by means of a Management Agreement or contract. Depending on the client type, property type and service levels agreed this will vary across the business, however our core functions are:• Ensuring client and customer compliance with the lease terms and overarching legislation• The generation and collection of service charges• Compliance with health and safety standards to ensure all residents are safe in their homes• Excellence in client and customer service to ensure we are the trusted property partnerOur values are what's important to us, our living breathing values. Every decision, action and interaction have these values at their core. Whether at the highest strategic level or on day-to-day tasks, every task and situation should be completed and reflected on with these values in mind to ensure that we are consistently working towards embody our vision to be our clients trusted property partner:• Team players• Open, honest, and transparent• ProfessionalFor more information, please contact the office on
Apr 30, 2024
Full time
Hybrid working after training and competent in the role Lots of additional benefits make this job attractive A fantastic opportunity for a bright administrator to join a successful established and growing company in the heart of Harlow on a Permanent basic. The Role: Solicitors Enquiries AdministratorLocation: Harlow Reports to: Solicitors Enquiries ManagerSalary: £22,010- 22,500 Job Summary The purpose of this role is to support the Solicitors Enquiries team. You'll be part of a team that leads and co-ordinates the internal processes relating to the buying and selling of properties under management. Responsibilities & Duties • Dealing with all aspects of sales enquiries received in the first instance from Solicitors and Leaseholders alike via email, telephone, and post.• Liaise with both Solicitors and Leaseholders in respect of any additional enquiries raised as and when they arise. • To process all completion paperwork received i.e. Notices of Transfer/Charge, Deeds of Covenants, Share/Membership documentation. • Raising apportionment enquiries in relation to outstanding Service Charge account balances direct with Solicitors dealing via email. • Issuing of Share/Membership Certificates.• Issuing of Compliance Certificates for Land Registry.• Issuing of Welcome Letters and Statements of Accounts.• Maintaining client records .e Landlord/Client/Leaseholders names and addresses. • Downloading Leases/Transfers from Land Registry along with conducting Map Searches. Qualifications & Skills • Experience in Legal or Property Management desired but not essential• Excellent written and verbal communication • Ability to self-manage and prioritise work effectively• Works well under pressure and remaining calm• Good attention to detail Special Requirements Working hours are 37 hours per week Monday to Friday. The position is based in the office with an element of working from home after full training and being competent in the role. Company Summary Warwick Estates are appointed by a variety of clients who discharge and delegate the property management functions in each property lease to Warwick Estates by means of a Management Agreement or contract. Depending on the client type, property type and service levels agreed this will vary across the business, however our core functions are:• Ensuring client and customer compliance with the lease terms and overarching legislation• The generation and collection of service charges• Compliance with health and safety standards to ensure all residents are safe in their homes• Excellence in client and customer service to ensure we are the trusted property partnerOur values are what's important to us, our living breathing values. Every decision, action and interaction have these values at their core. Whether at the highest strategic level or on day-to-day tasks, every task and situation should be completed and reflected on with these values in mind to ensure that we are consistently working towards embody our vision to be our clients trusted property partner:• Team players• Open, honest, and transparent• ProfessionalFor more information, please contact the office on
Senior HR Consultant Location: East London Rate: 32.31 per hour (umbrella) We are seeking a Senior HR Consultant with a strong track record in the Public Sector. This role is based in East London, supporting an incredibly busy department. We require a proactive individual who can hit the ground running and provide high-quality support to our people managers and employees. Responsibilities: Provide expert advice, guidance, and solutions to people managers and employees across all HR policy and procedure areas, ensuring compliance with legislative parameters and service channel agreements. Handle complex employee relations issues with professionalism and efficiency. Stay up-to-date with relevant employment legislation, key HR matters, and industry trends. Apply fundamental HR policies and processes effectively to achieve successful resolutions. Requirements: Proven track record as an HR Consultant within the Public Sector. Strong knowledge of employee relations and relevant employment legislation. Ability to work autonomously and deliver consistent, high-quality advice. Excellent communication and interpersonal skills. Demonstrated capability to thrive in a fast-paced environment. Relevant HR qualifications or certifications preferred.
Apr 30, 2024
Contractor
Senior HR Consultant Location: East London Rate: 32.31 per hour (umbrella) We are seeking a Senior HR Consultant with a strong track record in the Public Sector. This role is based in East London, supporting an incredibly busy department. We require a proactive individual who can hit the ground running and provide high-quality support to our people managers and employees. Responsibilities: Provide expert advice, guidance, and solutions to people managers and employees across all HR policy and procedure areas, ensuring compliance with legislative parameters and service channel agreements. Handle complex employee relations issues with professionalism and efficiency. Stay up-to-date with relevant employment legislation, key HR matters, and industry trends. Apply fundamental HR policies and processes effectively to achieve successful resolutions. Requirements: Proven track record as an HR Consultant within the Public Sector. Strong knowledge of employee relations and relevant employment legislation. Ability to work autonomously and deliver consistent, high-quality advice. Excellent communication and interpersonal skills. Demonstrated capability to thrive in a fast-paced environment. Relevant HR qualifications or certifications preferred.
AWE is currently recruiting for a Shift-based Maintenance Engineer to be responsible for delivering professional engineering services to enable the Principal Asset Engineer in fulfilment of the strategy for the upkeep of all assets and equipment AWE needs in order to deliver the Programme. The hiring manager is willing to consider Engineers with mechanical, electrical or electronics/C&I backgrounds. Location: Reading/Basingstoke area Package: 35,720- 49,000 per annum - Shift allowances apply once on shift rotation. This role will initially be standard working hours until the completion of training and attachment to a control room (or support) shift. AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Generous holiday entitlement 270 hours a year (inclusive of Bank Holidays) plus every other Friday off Flexible working hours Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Market leading contributory pension scheme AWE Life Insurance Salary sacrifice benefits scheme Relocation allowance Working for one of the area's largest employers and enjoying an excellent work/life balance, our engineers gain experience on a wide variety of equipment and projects and can make a direct and visible contribution to the successful running of the business. We currently have excellent opportunities for Facility Engineers at all levels and disciplines to work within our engineering function on a variety of projects. You could be providing professional mechanical engineering services in support of operational requirements, which include professionally advising planned preventative and reactive maintenance to all key plant and equipment to help enable the crucial work we do at AWE, and completing engineering tasks to schedule, budget and quality requirements, optimising the delivery of operations engineering. What you will be responsible for: Apply technical knowledge for engineered systems and structures Interpret and deliver requirements from the order book which may include troubleshooting, quoting, reporting, design, commissioning and handover as required Identify and escalate business risk where applicable to plant and engineered systems Make evidence-based engineering decisions to solve technical problems Deliver shift engineering services for the Facility Control Room. May be required to undertake additional roles required for the delivery of the core role (including but not limited to: Risk Assessor, AP, NP, On-Call, shift). To be successful in this role you will need to have: HNC/HND with suitable additional experience Proven ability to deliver engineering across similar manufacturing/research environment incorporating infrastructure facilities, plant and equipment Experience of delivering facilities engineering and maintenance services across the life of an asset You will be required to partake in an additional SQEP training and assessment phase for the shift role and will not attract the appropriate allowances until released by task management to undertake those roles and attached to a specific shift team. If assessed as unsuitable to undertake Control Room duties, you will revert to Facility Engineer duties by suitable discipline, in line with the core role described above. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Apr 30, 2024
Full time
AWE is currently recruiting for a Shift-based Maintenance Engineer to be responsible for delivering professional engineering services to enable the Principal Asset Engineer in fulfilment of the strategy for the upkeep of all assets and equipment AWE needs in order to deliver the Programme. The hiring manager is willing to consider Engineers with mechanical, electrical or electronics/C&I backgrounds. Location: Reading/Basingstoke area Package: 35,720- 49,000 per annum - Shift allowances apply once on shift rotation. This role will initially be standard working hours until the completion of training and attachment to a control room (or support) shift. AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Generous holiday entitlement 270 hours a year (inclusive of Bank Holidays) plus every other Friday off Flexible working hours Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Market leading contributory pension scheme AWE Life Insurance Salary sacrifice benefits scheme Relocation allowance Working for one of the area's largest employers and enjoying an excellent work/life balance, our engineers gain experience on a wide variety of equipment and projects and can make a direct and visible contribution to the successful running of the business. We currently have excellent opportunities for Facility Engineers at all levels and disciplines to work within our engineering function on a variety of projects. You could be providing professional mechanical engineering services in support of operational requirements, which include professionally advising planned preventative and reactive maintenance to all key plant and equipment to help enable the crucial work we do at AWE, and completing engineering tasks to schedule, budget and quality requirements, optimising the delivery of operations engineering. What you will be responsible for: Apply technical knowledge for engineered systems and structures Interpret and deliver requirements from the order book which may include troubleshooting, quoting, reporting, design, commissioning and handover as required Identify and escalate business risk where applicable to plant and engineered systems Make evidence-based engineering decisions to solve technical problems Deliver shift engineering services for the Facility Control Room. May be required to undertake additional roles required for the delivery of the core role (including but not limited to: Risk Assessor, AP, NP, On-Call, shift). To be successful in this role you will need to have: HNC/HND with suitable additional experience Proven ability to deliver engineering across similar manufacturing/research environment incorporating infrastructure facilities, plant and equipment Experience of delivering facilities engineering and maintenance services across the life of an asset You will be required to partake in an additional SQEP training and assessment phase for the shift role and will not attract the appropriate allowances until released by task management to undertake those roles and attached to a specific shift team. If assessed as unsuitable to undertake Control Room duties, you will revert to Facility Engineer duties by suitable discipline, in line with the core role described above. Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Are you passionate about sales? Are you confident in your ability to engage diverse clients, and intrigued by the world of science and technology? If so, we want you to be a part of our team!As an Internal Sales Specialist at the Kurt J. Lesker Company, you will be at the forefront of showcasing our brand, products and services. You will be responsible for consulting with our customers and partners to ensure we meet all their vacuum needs! Our company: Kurt J. Lesker Company is a global vacuum science technology and business equipment company, partnering with clients in the aerospace, semiconductor, medical and optical industries, working to enable technology for a better world.We are a family-owned business that was founded 70 years ago and employs nearly 500 people across 9 global offices, including in Europe, North America and Asia. This position will be based from our European Headquarters in Hastings, East Sussex. Summary: The Internal Sales Specialist will ensure to manage inbound enquiries, as well as proactively work to build strong relationships with both existing and new customers. By fostering these relationships, you'll be pivotal in generating repeat business and paving the way for exciting new opportunities to flourish.As a business achieving big things, we rely on our employees being self-starters and being committed to our success. We expect them to bring the highest levels of integrity and honesty to their roles, demonstrating accountability in everything they do - it's about being passionate about what you do, and doing it to the best of your ability. How you will contribute: Work in collaboration with Sales Team(s) to enable sales and growth across new and existing accounts. Efficient, timely and accurate response to customer enquiries pursuing customer and opportunity discovery, rapid qualification and quotation generation, documented within the CRM. Follow-up quotes systematically with customers in a timely manner. Work collaboratively with team members to support the highest levels of (both internal and external) customer satisfaction. Adhere to all compliance requirements when interacting with customers. Develop skills to enable and maximise job performance and professional development including becoming highly knowledgeable about the KJLC Product range. Maintain the reputation of KJLC by utilising professional sales skills, including high level networking, excellent communication, negotiation and organisational abilities. CRM Utilisation: Use of the CRM system efficiently and in a timely manner, ensuring accurate and up-to-date data entry that enables informed decision making and delivers personalised experiences to our customers. To provide weekly statistical information as requested by management to include but not limited to call analysis, customer feedback surveys and KPIs. Own and control Tenders - reviewing and working with the Sales Managers to ensure all documentation is collected to allow smooth submission. Other duties as assigned. Skills and Qualifications: Required Sales experience. Excellent communication skills in English. Proven experience of being a sales professional and exceeding KPI's. Ambitious, self-starting, and eager to progress in a sales career with a fast-growing company. Computer literacy including the MS Office Suite with ability to become a CRM expert. Ability to multi-task, prioritise, and manage time effectively. Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Demonstrated the ability to work independently and as part of a team. Desired Vacuum Industry Knowledge. Foreign Language- French would be highly advantageous. Formal Sales Training. Benefits we offer to enhance your lifestyle: Competitive salary 25 days annual leave + bank holidays Matched pension up to 5% Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24-hour doctor service Income protection insurance Cycle to work scheme Enhanced maternity/paternity pay Discounted Gym Membership Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave Fully funded training/qualification
Apr 30, 2024
Full time
Are you passionate about sales? Are you confident in your ability to engage diverse clients, and intrigued by the world of science and technology? If so, we want you to be a part of our team!As an Internal Sales Specialist at the Kurt J. Lesker Company, you will be at the forefront of showcasing our brand, products and services. You will be responsible for consulting with our customers and partners to ensure we meet all their vacuum needs! Our company: Kurt J. Lesker Company is a global vacuum science technology and business equipment company, partnering with clients in the aerospace, semiconductor, medical and optical industries, working to enable technology for a better world.We are a family-owned business that was founded 70 years ago and employs nearly 500 people across 9 global offices, including in Europe, North America and Asia. This position will be based from our European Headquarters in Hastings, East Sussex. Summary: The Internal Sales Specialist will ensure to manage inbound enquiries, as well as proactively work to build strong relationships with both existing and new customers. By fostering these relationships, you'll be pivotal in generating repeat business and paving the way for exciting new opportunities to flourish.As a business achieving big things, we rely on our employees being self-starters and being committed to our success. We expect them to bring the highest levels of integrity and honesty to their roles, demonstrating accountability in everything they do - it's about being passionate about what you do, and doing it to the best of your ability. How you will contribute: Work in collaboration with Sales Team(s) to enable sales and growth across new and existing accounts. Efficient, timely and accurate response to customer enquiries pursuing customer and opportunity discovery, rapid qualification and quotation generation, documented within the CRM. Follow-up quotes systematically with customers in a timely manner. Work collaboratively with team members to support the highest levels of (both internal and external) customer satisfaction. Adhere to all compliance requirements when interacting with customers. Develop skills to enable and maximise job performance and professional development including becoming highly knowledgeable about the KJLC Product range. Maintain the reputation of KJLC by utilising professional sales skills, including high level networking, excellent communication, negotiation and organisational abilities. CRM Utilisation: Use of the CRM system efficiently and in a timely manner, ensuring accurate and up-to-date data entry that enables informed decision making and delivers personalised experiences to our customers. To provide weekly statistical information as requested by management to include but not limited to call analysis, customer feedback surveys and KPIs. Own and control Tenders - reviewing and working with the Sales Managers to ensure all documentation is collected to allow smooth submission. Other duties as assigned. Skills and Qualifications: Required Sales experience. Excellent communication skills in English. Proven experience of being a sales professional and exceeding KPI's. Ambitious, self-starting, and eager to progress in a sales career with a fast-growing company. Computer literacy including the MS Office Suite with ability to become a CRM expert. Ability to multi-task, prioritise, and manage time effectively. Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Demonstrated the ability to work independently and as part of a team. Desired Vacuum Industry Knowledge. Foreign Language- French would be highly advantageous. Formal Sales Training. Benefits we offer to enhance your lifestyle: Competitive salary 25 days annual leave + bank holidays Matched pension up to 5% Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24-hour doctor service Income protection insurance Cycle to work scheme Enhanced maternity/paternity pay Discounted Gym Membership Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave Fully funded training/qualification
About the role Sytner Maidenhead is currently recruiting for a Business Manager to join their growing team. As a Sytner Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 30, 2024
Full time
About the role Sytner Maidenhead is currently recruiting for a Business Manager to join their growing team. As a Sytner Business Manager, you will be responsible for helping manage and grow all aspects of the Finance & Insurance department; you will do this by being at the core of all sales enquiries and by developing the sales team. You will ensure that every customer has a clear understanding of obligations that they have entered into, doing so with integrity and above all, treating customers fairly. Sytner Business Managers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you If you are high achieving Sales Executive, Sales Controller or Business Manager with sound financial and commercial understanding, we would love to hear from you. Ideally, you will have an outstanding work ethic and be able to lead from the front and inspire your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential along with experience of working as part of a team with shared objectives and personal performance goals. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Finance Business Partner / £60k-65k / Knowsley / Hybrid Working / 12 Months A fantastic opportunity for an ambitious and experienced, Fully Qualified Finance Manager / Finance Business Partner, looking to join our client who are a renowned global organisation based in Knowsley. Reporting directly into an impressive Head of Finance, your role will be broad and varied: This role will focus on busines click apply for full job details
Apr 30, 2024
Contractor
Finance Business Partner / £60k-65k / Knowsley / Hybrid Working / 12 Months A fantastic opportunity for an ambitious and experienced, Fully Qualified Finance Manager / Finance Business Partner, looking to join our client who are a renowned global organisation based in Knowsley. Reporting directly into an impressive Head of Finance, your role will be broad and varied: This role will focus on busines click apply for full job details
Join Our Team as an Account Management Specialist - Gi Group Leicester! Salary up to 28,000 PA depending on experience As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts. GI Group is committed to fostering an inclusive and supportive workplace where diversity is celebrated, and everyone's contributions are valued. As a leading recruitment agency, we pride ourselves on providing top-notch services to our clients and creating fulfilling opportunities for our team members. Why Join Us: - Opportunity to work with a passionate and supportive team. - Competitive salary and amazing benefits package. - Ongoing training and professional development opportunities. - Chance to make a meaningful impact in the lives of our employees and clients. - Embrace a culture of diversity, equity, and inclusion. If you are ready to embark on a rewarding career journey with GI Group and contribute to our mission of excellence in recruitment, we want to hear from you! What You'll Do: Be responsible for the key client communications with both sales and service accounts, that not only see the recruitment and fulfilment of roles but progression of the account via spend and relations. The need to up sell, becomes key to the role. Achieve daily and weekly activity targets for spec calls to service accounts and client meetings. Onboard sales accounts brought in from our sales team building the relationship and turning them into existing accounts with the account manager growing the accounts through their skill set. Be known by all user clients and candidates through constant contact and rapport building. Offer a quality service to clients by selecting applicants through good job matching and tight control, ensuring that all suitable candidates have completed all required client specific documentation and site tours where necessary. Support on the resource for workers against key vacancies. Monitor workers performances daily and weekly to ensure that the client and workers are consistently satisfied. Recruit and sustain a workforce by interview and selection of quality applicants. Advertise for a workforce in such a manner that will generate the largest/ best quality response whilst complying with GI Group and their legal requirements. Develop relationships with existing clients to avoid them becoming dormant or lapsed. Where clients do become dormant be responsible for bringing them back to billing Drive up pay rates and margins in negotiation with clients. Ensure all pay and invoice queries are dealt with promptly and accurately. Ensure all timesheets are obtained and checked weekly. Structure activity to maximise revenues and positive outcomes on client calls and client meetings. Adhere to agreed work / action plans. Obtain maximum business levels by selling recruitment solutions over the telephone and face to face using targets as set by Line Manager. Calculate rates for clients to comply with Delegation of responsibility levels. Cross sell other divisions within the business at every opportunity. What We're Looking For: Evidence of account growth within a previous account manager growth. Excellent communication skills Arithmetical competence Methodical Organisational skills Problem solving skills. Negotiation skills Time Management Skills Ability to work under pressure. Able to work on own initiative and as part of a team. To be flexible when required and be willing to have responsibility for the out of hour's phone. Full driving license Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Join Our Team as an Account Management Specialist - Gi Group Leicester! Salary up to 28,000 PA depending on experience As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts. GI Group is committed to fostering an inclusive and supportive workplace where diversity is celebrated, and everyone's contributions are valued. As a leading recruitment agency, we pride ourselves on providing top-notch services to our clients and creating fulfilling opportunities for our team members. Why Join Us: - Opportunity to work with a passionate and supportive team. - Competitive salary and amazing benefits package. - Ongoing training and professional development opportunities. - Chance to make a meaningful impact in the lives of our employees and clients. - Embrace a culture of diversity, equity, and inclusion. If you are ready to embark on a rewarding career journey with GI Group and contribute to our mission of excellence in recruitment, we want to hear from you! What You'll Do: Be responsible for the key client communications with both sales and service accounts, that not only see the recruitment and fulfilment of roles but progression of the account via spend and relations. The need to up sell, becomes key to the role. Achieve daily and weekly activity targets for spec calls to service accounts and client meetings. Onboard sales accounts brought in from our sales team building the relationship and turning them into existing accounts with the account manager growing the accounts through their skill set. Be known by all user clients and candidates through constant contact and rapport building. Offer a quality service to clients by selecting applicants through good job matching and tight control, ensuring that all suitable candidates have completed all required client specific documentation and site tours where necessary. Support on the resource for workers against key vacancies. Monitor workers performances daily and weekly to ensure that the client and workers are consistently satisfied. Recruit and sustain a workforce by interview and selection of quality applicants. Advertise for a workforce in such a manner that will generate the largest/ best quality response whilst complying with GI Group and their legal requirements. Develop relationships with existing clients to avoid them becoming dormant or lapsed. Where clients do become dormant be responsible for bringing them back to billing Drive up pay rates and margins in negotiation with clients. Ensure all pay and invoice queries are dealt with promptly and accurately. Ensure all timesheets are obtained and checked weekly. Structure activity to maximise revenues and positive outcomes on client calls and client meetings. Adhere to agreed work / action plans. Obtain maximum business levels by selling recruitment solutions over the telephone and face to face using targets as set by Line Manager. Calculate rates for clients to comply with Delegation of responsibility levels. Cross sell other divisions within the business at every opportunity. What We're Looking For: Evidence of account growth within a previous account manager growth. Excellent communication skills Arithmetical competence Methodical Organisational skills Problem solving skills. Negotiation skills Time Management Skills Ability to work under pressure. Able to work on own initiative and as part of a team. To be flexible when required and be willing to have responsibility for the out of hour's phone. Full driving license Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
Job Title: Contact Centre Manager Hours: Full time - Monday to Friday Type: Fixed term for 12 months covering Maternity Location: Southwark, SE1 Salary : 50,000 Per annum Our client are looking for a Contact centre manager t o manage all aspect of the Contact Centre's daily operation and service delivery covering maternity for 12 months managing a team of up to 25 people, you will be pivotal in the overall performance and success of the Customer Experience team You will: Ensure enquiries from all access channels -calls, email, web portal chatbot and social media are handled and responded to in a timely manner, and in line with our corporate objectives Be maintaining wait time within the proposed target, delighting customers by offering a first-class service, adhering to Wandles' service offer Be working with team leaders monitoring calls to assess and improve the quality of staff performance Develop contact centre academy to centre of excellence. Be managing poor performance Develop a culture of resolutions at the first point of contact including complaints handling Be tracking user feedback, key performance indices and other statistics Prepare reports and where appropriate making presentations as required Be working across the organisation to reduce avoidable contact, collaboratively resolving customers enquiries by taking ownership Be taking responsibility and championing use of all systems including the CRM system (Dynamics) for the frontline and wider organisation Be communicating service goals so that contact centre staff understand their role Role modelling values and create a positive working culture Be setting and meeting performance targets and carrying out periodic 121 and appraisals Be recruiting and maintaining staffing level to the agreed establishment Be responsible for training and development of staff, ensuring well rounded knowledge of all frontline service Be working closely with all stakeholders including IT, telephony service provider, Mears, K&T and other contractors in ensuring operation readiness What you will need to have: Proven supervisory experience in the call centre industry, preferably within Social Housing Proven mentoring, coaching, motivating skills and staff upskilling Proven experience in introducing a continuous improvement culture, customer satisfaction, putting the customer at the heart of what we do Excellent communication skills - oral and written skills, people management, innovation, and problem-solving skills Strong organisational, planning, and analytical skills Excellent knowledge of MS Office, especially 'Excel' and ILM in Management Good knowledge of the contact centre, processes, and industry trends If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Apr 30, 2024
Contractor
Job Title: Contact Centre Manager Hours: Full time - Monday to Friday Type: Fixed term for 12 months covering Maternity Location: Southwark, SE1 Salary : 50,000 Per annum Our client are looking for a Contact centre manager t o manage all aspect of the Contact Centre's daily operation and service delivery covering maternity for 12 months managing a team of up to 25 people, you will be pivotal in the overall performance and success of the Customer Experience team You will: Ensure enquiries from all access channels -calls, email, web portal chatbot and social media are handled and responded to in a timely manner, and in line with our corporate objectives Be maintaining wait time within the proposed target, delighting customers by offering a first-class service, adhering to Wandles' service offer Be working with team leaders monitoring calls to assess and improve the quality of staff performance Develop contact centre academy to centre of excellence. Be managing poor performance Develop a culture of resolutions at the first point of contact including complaints handling Be tracking user feedback, key performance indices and other statistics Prepare reports and where appropriate making presentations as required Be working across the organisation to reduce avoidable contact, collaboratively resolving customers enquiries by taking ownership Be taking responsibility and championing use of all systems including the CRM system (Dynamics) for the frontline and wider organisation Be communicating service goals so that contact centre staff understand their role Role modelling values and create a positive working culture Be setting and meeting performance targets and carrying out periodic 121 and appraisals Be recruiting and maintaining staffing level to the agreed establishment Be responsible for training and development of staff, ensuring well rounded knowledge of all frontline service Be working closely with all stakeholders including IT, telephony service provider, Mears, K&T and other contractors in ensuring operation readiness What you will need to have: Proven supervisory experience in the call centre industry, preferably within Social Housing Proven mentoring, coaching, motivating skills and staff upskilling Proven experience in introducing a continuous improvement culture, customer satisfaction, putting the customer at the heart of what we do Excellent communication skills - oral and written skills, people management, innovation, and problem-solving skills Strong organisational, planning, and analytical skills Excellent knowledge of MS Office, especially 'Excel' and ILM in Management Good knowledge of the contact centre, processes, and industry trends If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Brook Street are looking for enthusiastic individuals with a 'can do' attitude for numerous full and part time customer focused roles for a Public Sector client based in Croydon. We currently have part time contracts available but may have full Time roles down the line: Role: Customer Service or Processing Assistant Hours: part time 16:00-20:00 Monday - Friday Pay: 12.79 per hour / weekly pay on a Friday location: Croydon, CR0 2NG Contract : 6 months - 1 year fixed term (yearly contract extensions too! start date : April 2024 Your role will involve providing a face-to-face service, supporting customers with their visa and citizenship applications. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience. Roles are initially for a six-months' period, with the option to move on to a fixed-term contract. If you are a good communicator, with great interpersonal skills who excels at problem solving, this organisation would love to hear from you! As the right candidate, you will have: Excellent communication and interpersonal skills The ability to develop and maintain good working relationships with colleagues Basic IT skills, as appropriate systems training will be provided Effective problem-solving skills and be a team player who constantly displays commitment and flexibility Excellent organisational skills with great attention to detail The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence The ability to understand and apply corporate policies and procedures consistently Desirable, but not essential, experience in: Working in a customer-facing environment Working in a high-volume processing environment. The role will require you to: Capture and digitise information as part of a process Act as a first point of contact for customers Manage customer expectations, interact and display professionalism at all times. Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved Manage challenging situations displaying professionalism at all times Work as part of a team and also work independently, managing your time appropriately, working efficiently at all times Manage incoming service complaints in line with procedure, ensuring escalated action to the Complaints Manager is taken where a service complaint is received. This role requires a basic disclosure check and you must have a UK passport or indefinite leave to remain status. If you think you are the right person for this role, please apply online or send CV's For specific questions related to the role, contact - The role will include a compliance process- including a basic dbs and 3 years of referencing.
Apr 30, 2024
Full time
Brook Street are looking for enthusiastic individuals with a 'can do' attitude for numerous full and part time customer focused roles for a Public Sector client based in Croydon. We currently have part time contracts available but may have full Time roles down the line: Role: Customer Service or Processing Assistant Hours: part time 16:00-20:00 Monday - Friday Pay: 12.79 per hour / weekly pay on a Friday location: Croydon, CR0 2NG Contract : 6 months - 1 year fixed term (yearly contract extensions too! start date : April 2024 Your role will involve providing a face-to-face service, supporting customers with their visa and citizenship applications. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience. Roles are initially for a six-months' period, with the option to move on to a fixed-term contract. If you are a good communicator, with great interpersonal skills who excels at problem solving, this organisation would love to hear from you! As the right candidate, you will have: Excellent communication and interpersonal skills The ability to develop and maintain good working relationships with colleagues Basic IT skills, as appropriate systems training will be provided Effective problem-solving skills and be a team player who constantly displays commitment and flexibility Excellent organisational skills with great attention to detail The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence The ability to understand and apply corporate policies and procedures consistently Desirable, but not essential, experience in: Working in a customer-facing environment Working in a high-volume processing environment. The role will require you to: Capture and digitise information as part of a process Act as a first point of contact for customers Manage customer expectations, interact and display professionalism at all times. Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved Manage challenging situations displaying professionalism at all times Work as part of a team and also work independently, managing your time appropriately, working efficiently at all times Manage incoming service complaints in line with procedure, ensuring escalated action to the Complaints Manager is taken where a service complaint is received. This role requires a basic disclosure check and you must have a UK passport or indefinite leave to remain status. If you think you are the right person for this role, please apply online or send CV's For specific questions related to the role, contact - The role will include a compliance process- including a basic dbs and 3 years of referencing.
Join GI Group's Dynamic Team as a Principal Consultant! We're looking for someone with the determination to elevate their career to the next level. Engineering Sector - Leicester -Hybrid Salary - negotiable plus uncapped commission Here is our Employee Promise, which you could be benefiting from. Wellbeing focused - Our people are our greatest assets, we want you to feel your best self Generous Annual Leave - 25 days rising with service to 30 days Your birthday off Holiday purchase scheme Flexible start and finish times Flexible Bank Holidays Work from anywhere - up to four weeks a year Healthcare / dental / glasses & eye tests / alternative therapies / flu jab Breakfast club Enhanced Maternity, Paternity & Adoption Pay IVF flex & support Menopause flex - paid HRT treatment Employee Assistance Programme Responsibility, Neurodiversity Plus so much more - Achieve targets for daily & weekly activity for new client canvass calls and spec calls. - Running a 360 desk in engineering sector - Offer a quality service to clients by selecting applicants through good job matching and tight control - Develop and implement effective individual business and sales plans - Facilitate to an advanced level the end to end recruitment process - Generate leads for sales activity from a variety of sources. - Lead by example through exceptional, consistent fee performance, activity, and attitude - Consistently develop market intelligence - Obtain maximum business levels by selling recruitment solutions over the telephone and face to face using targets as set by Business Manager - Cross sell other divisions/ brands within Gi Group at every opportunity - Look to optimise networking of client sites over the geographical region. - Develop relationships with your existing clients to avoid them becoming dormant or lapsed Candidate: - Proven track record of billing success within a 360 recruitment position - Passion to succeed and be part of a fast-paced inclusive environment - High levels of motivation, resilience and consistency. - People focused with a sales-driven mentality Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Join GI Group's Dynamic Team as a Principal Consultant! We're looking for someone with the determination to elevate their career to the next level. Engineering Sector - Leicester -Hybrid Salary - negotiable plus uncapped commission Here is our Employee Promise, which you could be benefiting from. Wellbeing focused - Our people are our greatest assets, we want you to feel your best self Generous Annual Leave - 25 days rising with service to 30 days Your birthday off Holiday purchase scheme Flexible start and finish times Flexible Bank Holidays Work from anywhere - up to four weeks a year Healthcare / dental / glasses & eye tests / alternative therapies / flu jab Breakfast club Enhanced Maternity, Paternity & Adoption Pay IVF flex & support Menopause flex - paid HRT treatment Employee Assistance Programme Responsibility, Neurodiversity Plus so much more - Achieve targets for daily & weekly activity for new client canvass calls and spec calls. - Running a 360 desk in engineering sector - Offer a quality service to clients by selecting applicants through good job matching and tight control - Develop and implement effective individual business and sales plans - Facilitate to an advanced level the end to end recruitment process - Generate leads for sales activity from a variety of sources. - Lead by example through exceptional, consistent fee performance, activity, and attitude - Consistently develop market intelligence - Obtain maximum business levels by selling recruitment solutions over the telephone and face to face using targets as set by Business Manager - Cross sell other divisions/ brands within Gi Group at every opportunity - Look to optimise networking of client sites over the geographical region. - Develop relationships with your existing clients to avoid them becoming dormant or lapsed Candidate: - Proven track record of billing success within a 360 recruitment position - Passion to succeed and be part of a fast-paced inclusive environment - High levels of motivation, resilience and consistency. - People focused with a sales-driven mentality Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
Job Title: HR Advisor Location: Witney, Oxfordshire, UK (with some occasional travel - expenses covered) Contract Type: 12-month initial contract Salary Range: 35,000 - 45,000 (depending on experience) Mission Statement: Empowering Lives, Transforming Healthcare Overview: Dedicated to improving lives and transforming healthcare, our mission is to provide life-changing technologies, information, medicines, and breakthroughs that enhance health management. We strive to make a positive impact globally, from revolutionizing diabetes care to facilitating real-time monitoring of heart health. Our commitment extends to alleviating chronic pain, addressing movement disorders, and ensuring the safety of blood donations worldwide. Our purpose is to contribute to a healthier world by delivering innovative health technologies to those who need them most. The Role: We are currently seeking a skilled and experienced HR Advisor to join the team in Witney, Oxfordshire. This is a 12-month initial contract position with the possibility of extension. The successful candidate will play a vital role in providing comprehensive HR advisory support to the organisation. Responsibilities: Provide expert advice and guidance to managers and employees on a range of HR matters, including employee relations, performance management, recruitment, and policy interpretation. Ensure compliance with employment legislation and company policies, while promoting best HR practices across the organisation. Assist with the development and implementation of HR policies, procedures, and initiatives to support the achievement of organisational objectives. Support the end-to-end recruitment process, including sourcing, screening, interviewing, and on boarding new employees. Collaborate with managers to address employee performance and conduct issues, providing coaching and guidance as required. Contribute to the development and delivery of training programs to enhance HR knowledge and skills across the organisation. Requirements: Proven experience as an HR Advisor or similar role, with a solid understanding of HR best practices and employment law. Strong knowledge of employee relations, performance management, and recruitment processes. Excellent communication and interpersonal skills, with the ability to build effective working relationships at all levels of the organisation. Demonstrated ability to handle sensitive and confidential information with tact and discretion. Strong problem-solving and decision-making abilities. CIPD qualification or equivalent would be advantageous. Willingness to travel occasionally as required. Standard benefits Randstad benefits app with access to shopping and fashion discounts, holiday discounts Free employee assistance program Access to the clients internal permanent vacancy list Free parking Free electric charging subsidised canteen Free Lavazza coffee machine Free fruits ( but not every day) If you are a highly motivated HR professional looking to make a meaningful impact within a dynamic organisation, we would love to hear from you. Please note that due to the high volume of applications, only shortlisted candidates will be contacted. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Apr 30, 2024
Contractor
Job Title: HR Advisor Location: Witney, Oxfordshire, UK (with some occasional travel - expenses covered) Contract Type: 12-month initial contract Salary Range: 35,000 - 45,000 (depending on experience) Mission Statement: Empowering Lives, Transforming Healthcare Overview: Dedicated to improving lives and transforming healthcare, our mission is to provide life-changing technologies, information, medicines, and breakthroughs that enhance health management. We strive to make a positive impact globally, from revolutionizing diabetes care to facilitating real-time monitoring of heart health. Our commitment extends to alleviating chronic pain, addressing movement disorders, and ensuring the safety of blood donations worldwide. Our purpose is to contribute to a healthier world by delivering innovative health technologies to those who need them most. The Role: We are currently seeking a skilled and experienced HR Advisor to join the team in Witney, Oxfordshire. This is a 12-month initial contract position with the possibility of extension. The successful candidate will play a vital role in providing comprehensive HR advisory support to the organisation. Responsibilities: Provide expert advice and guidance to managers and employees on a range of HR matters, including employee relations, performance management, recruitment, and policy interpretation. Ensure compliance with employment legislation and company policies, while promoting best HR practices across the organisation. Assist with the development and implementation of HR policies, procedures, and initiatives to support the achievement of organisational objectives. Support the end-to-end recruitment process, including sourcing, screening, interviewing, and on boarding new employees. Collaborate with managers to address employee performance and conduct issues, providing coaching and guidance as required. Contribute to the development and delivery of training programs to enhance HR knowledge and skills across the organisation. Requirements: Proven experience as an HR Advisor or similar role, with a solid understanding of HR best practices and employment law. Strong knowledge of employee relations, performance management, and recruitment processes. Excellent communication and interpersonal skills, with the ability to build effective working relationships at all levels of the organisation. Demonstrated ability to handle sensitive and confidential information with tact and discretion. Strong problem-solving and decision-making abilities. CIPD qualification or equivalent would be advantageous. Willingness to travel occasionally as required. Standard benefits Randstad benefits app with access to shopping and fashion discounts, holiday discounts Free employee assistance program Access to the clients internal permanent vacancy list Free parking Free electric charging subsidised canteen Free Lavazza coffee machine Free fruits ( but not every day) If you are a highly motivated HR professional looking to make a meaningful impact within a dynamic organisation, we would love to hear from you. Please note that due to the high volume of applications, only shortlisted candidates will be contacted. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
M. K. M. BUILDING SUPPLIES
Gloucester, Gloucestershire
In this position, you will play an instrumental role in the growth and development of the branch within the building materials sector. We are therefore looking for a talented, experienced and dedicated candidate to help drive the business forward. Responsibilities and Duties Working as part of the branch sales team, the main aim of this role will be to identify new business opportunities, promoting MKM Gloucester as their supplier of choice and converting this into regular business. In addition, you will also be responsible for maintaining relationships with existing customers and ensuring they continue to receive great customer service. You will be split between being based in the branch and also working in and around the Gloucester area and will be required to take a pro-active approach to visiting existing and potential customers, building lasting relationships and exceeding their expectations. In all dealings with customers, you will be expected to use every opportunity to maximise sales and margin. Qualifications and Skills Previous experience of working in a similar position within the industry is essential for this role. (If you also have plumbing and heating sales experience this would be a distinct advantage). We would also expect the successful candidate to have excellent product knowledge of building materials. You must be an excellent negotiator, organised, confident and enthusiastic. Benefits In return, you can be a part of the UK's largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include: A competitive pay package Generous discretionary bonus scheme Substantial staff discounts Training and development opportunities Holiday scheme which rewards length of service Uniform Perkbox benefits Contributory pension scheme Financial planning support Enhanced maternity/ Paternity pay Mental health wellbeing support MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 127 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!
Apr 30, 2024
Full time
In this position, you will play an instrumental role in the growth and development of the branch within the building materials sector. We are therefore looking for a talented, experienced and dedicated candidate to help drive the business forward. Responsibilities and Duties Working as part of the branch sales team, the main aim of this role will be to identify new business opportunities, promoting MKM Gloucester as their supplier of choice and converting this into regular business. In addition, you will also be responsible for maintaining relationships with existing customers and ensuring they continue to receive great customer service. You will be split between being based in the branch and also working in and around the Gloucester area and will be required to take a pro-active approach to visiting existing and potential customers, building lasting relationships and exceeding their expectations. In all dealings with customers, you will be expected to use every opportunity to maximise sales and margin. Qualifications and Skills Previous experience of working in a similar position within the industry is essential for this role. (If you also have plumbing and heating sales experience this would be a distinct advantage). We would also expect the successful candidate to have excellent product knowledge of building materials. You must be an excellent negotiator, organised, confident and enthusiastic. Benefits In return, you can be a part of the UK's largest independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include: A competitive pay package Generous discretionary bonus scheme Substantial staff discounts Training and development opportunities Holiday scheme which rewards length of service Uniform Perkbox benefits Contributory pension scheme Financial planning support Enhanced maternity/ Paternity pay Mental health wellbeing support MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 127 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!
Salisbury Support 4 Autism Limited
Swadlincote, Derbyshire
Job Title: Service Manager Location: Swadlincote, Derbyshire Salary: £34,000 per annum Job Type : Full-time, Permanent Day shift (required) Night shift (required) Overnight shift (required) Company Introduction: Salisbury Support 4 Autism has a new and exciting opportunity that has opened up for an Autism Supported Living Home Manager to join our growing team based in Swadlincote, Derbyshire click apply for full job details
Apr 30, 2024
Full time
Job Title: Service Manager Location: Swadlincote, Derbyshire Salary: £34,000 per annum Job Type : Full-time, Permanent Day shift (required) Night shift (required) Overnight shift (required) Company Introduction: Salisbury Support 4 Autism has a new and exciting opportunity that has opened up for an Autism Supported Living Home Manager to join our growing team based in Swadlincote, Derbyshire click apply for full job details
Job order - J(Apply online only) - Permanent Full Time Title Software Consultant Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Software Consultant Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We are seeking to expand our maintenance team within the Space Data Platforms & Applications Business Unit part of SDI. The project involves the continued maintenance, evolution and modernisation of bespoke Earth Observation applications. The client is a leader in providing world-class EO data services to end users. Phases 1 & 2 of the project have been highly successful leading to an expanded scope for phase 3 extension. Phase 3 is focusing on refreshing the application portfolio using modern software development and testing practices to streamline service delivery as well as systems engineering. We are looking for a Software Consultant who has technical hands-on experience with evolving applications & delivering them into operations, technical authoring skills, and problem solving. They will be responsible for coordinating internal team activities, interacting with internationally based operators and customers, and managing suppliers by ensuring they deliver to time and quality. They will also be able to utilise their experience to manage software releases, diagnose and respond to live incidents and provide technical inputs to discussions with the client. Your future duties and responsibilities Team coordination as Maintenance Service Manager Technical coordination and liaison with third parties Overseeing a well-defined change management process, ensuring all SLAs are met Support systems integration activities Perform Technical Analysis, Requirements Analysis, Interface Definition, Test Specification Contribute to regular client meetings and reporting There will also be opportunities to grow in several different areas, such as cloud computing, containerised applications and DevOps practices Required qualifications to be successful in this role Essential: Excellent verbal and written communication. Ability to multitask, excellent time management, manage client expectations Ability to be hands-on to create automated frameworks, tooling, and scripts Experience with a ticketing system such as ServiceNow, Jira etc. Experience with Bash and common Linux command line tools. Experience with software testing Understanding of version control and configuration management. Excellent time management. Excellent customer service. Desirable skills: Experience with Python or other programming language. Robot Framework Technical writing Jenkins (or other CI/CD framework) Understanding of XML and HTML. Linux administration e.g. networking, storage, firewalls, security. Experience with containerised workloads or environments (e.g. Kubernetes). Cloud administration. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills BASH Configuration Management Linux ServiceNow Software Testing Reference (phone number removed)
Apr 30, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Software Consultant Category Software Development/ Engineering City Leatherhead, England - South East, United Kingdom Job Description Software Consultant Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We are seeking to expand our maintenance team within the Space Data Platforms & Applications Business Unit part of SDI. The project involves the continued maintenance, evolution and modernisation of bespoke Earth Observation applications. The client is a leader in providing world-class EO data services to end users. Phases 1 & 2 of the project have been highly successful leading to an expanded scope for phase 3 extension. Phase 3 is focusing on refreshing the application portfolio using modern software development and testing practices to streamline service delivery as well as systems engineering. We are looking for a Software Consultant who has technical hands-on experience with evolving applications & delivering them into operations, technical authoring skills, and problem solving. They will be responsible for coordinating internal team activities, interacting with internationally based operators and customers, and managing suppliers by ensuring they deliver to time and quality. They will also be able to utilise their experience to manage software releases, diagnose and respond to live incidents and provide technical inputs to discussions with the client. Your future duties and responsibilities Team coordination as Maintenance Service Manager Technical coordination and liaison with third parties Overseeing a well-defined change management process, ensuring all SLAs are met Support systems integration activities Perform Technical Analysis, Requirements Analysis, Interface Definition, Test Specification Contribute to regular client meetings and reporting There will also be opportunities to grow in several different areas, such as cloud computing, containerised applications and DevOps practices Required qualifications to be successful in this role Essential: Excellent verbal and written communication. Ability to multitask, excellent time management, manage client expectations Ability to be hands-on to create automated frameworks, tooling, and scripts Experience with a ticketing system such as ServiceNow, Jira etc. Experience with Bash and common Linux command line tools. Experience with software testing Understanding of version control and configuration management. Excellent time management. Excellent customer service. Desirable skills: Experience with Python or other programming language. Robot Framework Technical writing Jenkins (or other CI/CD framework) Understanding of XML and HTML. Linux administration e.g. networking, storage, firewalls, security. Experience with containerised workloads or environments (e.g. Kubernetes). Cloud administration. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills BASH Configuration Management Linux ServiceNow Software Testing Reference (phone number removed)
Job Title: Customer Account Agent / Collections Assistant Location: Guildford Salary: £20,000 £24,000 per annum, depending on experience + Quarterly bonus Job Type: Full time, Permanent Guildways is a forward-thinking and innovative financial services business that has the ability to follow up on accounts receivables around the world. Guildways operates at a fast pace dealing with multiple accounts every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed. About the Role: A customer account agent is required to join our fast-growing business that provides a fast and effective national financial recoveries service to our clients. Guildways (a trading name of Lovetts) are looking for a focused individual to assist in following up on accounts receivables owed to its clients. You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence. The successful candidate will be responsible for managing large volumes of work on a daily basis, making outgoing telephone calls and handling incoming calls. The role will also require the successful candidate to keep clients regularly updated as to the status of their case. Key Objectives: Assisting in increasing clients recoveries year on year Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services The Candidate: The Ideal candidate will be someone that has telephone experience and is able to speak confidently and clearly with people over the phone. Essential Requirements: Telephone experience and skills Good written and oral communication skills IT and Math literate Good Negotiation skills with empathy Positive Attitude Accurate record keeping Recording contemporaneous notes Target driven Ability to handle large workloads and high volumes of cases. Problem solving Team worker Ability to organise and prioritise work Benefits: Quarterly bonus Regular staff events Employee benefit programme Ongoing Training Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Internal Account Manager, Sales Executive, Internal Account Executive, Account Manager, Inbound Sales, Client Services, Customer Service, Client Support, Telephone Customer Service, Telephone Sales Executive, Collections Assistant, Collections Administrator, Credit Controller, Credit Control, Administrative Assistant, Administrator, Client Services Administrator may also be considered for this role.
Apr 30, 2024
Full time
Job Title: Customer Account Agent / Collections Assistant Location: Guildford Salary: £20,000 £24,000 per annum, depending on experience + Quarterly bonus Job Type: Full time, Permanent Guildways is a forward-thinking and innovative financial services business that has the ability to follow up on accounts receivables around the world. Guildways operates at a fast pace dealing with multiple accounts every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed. About the Role: A customer account agent is required to join our fast-growing business that provides a fast and effective national financial recoveries service to our clients. Guildways (a trading name of Lovetts) are looking for a focused individual to assist in following up on accounts receivables owed to its clients. You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence. The successful candidate will be responsible for managing large volumes of work on a daily basis, making outgoing telephone calls and handling incoming calls. The role will also require the successful candidate to keep clients regularly updated as to the status of their case. Key Objectives: Assisting in increasing clients recoveries year on year Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services The Candidate: The Ideal candidate will be someone that has telephone experience and is able to speak confidently and clearly with people over the phone. Essential Requirements: Telephone experience and skills Good written and oral communication skills IT and Math literate Good Negotiation skills with empathy Positive Attitude Accurate record keeping Recording contemporaneous notes Target driven Ability to handle large workloads and high volumes of cases. Problem solving Team worker Ability to organise and prioritise work Benefits: Quarterly bonus Regular staff events Employee benefit programme Ongoing Training Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Internal Account Manager, Sales Executive, Internal Account Executive, Account Manager, Inbound Sales, Client Services, Customer Service, Client Support, Telephone Customer Service, Telephone Sales Executive, Collections Assistant, Collections Administrator, Credit Controller, Credit Control, Administrative Assistant, Administrator, Client Services Administrator may also be considered for this role.
Senior Construction Manager Major Capital Projects Working with the global leadership of an internationally renowned pharmaceutical company, ENG Bauen has been appointed to develop and strengthen its global construction management capabilities across 14 countries, including three sites in the UK. As a result, we are looking for a senior construction manager to take up a position of influence withi click apply for full job details
Apr 30, 2024
Contractor
Senior Construction Manager Major Capital Projects Working with the global leadership of an internationally renowned pharmaceutical company, ENG Bauen has been appointed to develop and strengthen its global construction management capabilities across 14 countries, including three sites in the UK. As a result, we are looking for a senior construction manager to take up a position of influence withi click apply for full job details