5 jobs found

Scheduler 30k plus 10% bonus Sidcup Mon- Fri Perm My client based in Sidcup is looking for an experienced Scheduler who has experienced in working with engineers and managing their diaries. You will be handling quotations off the back of inspections to complete works and working in a dynamic and go-getting team. You will be someone who is hard working with a strong work ethic and likes to go the extra mile. Day to day of the Scheduler: Monitor the shared inbox from clients and engineers. Coordinating engineers' busy schedules ensuring you are incorporating their skills and location to maximise their time. Prioritising emergency call outs based on priority and need for each client. Readjusting schedules and working closely with engineers to attend works later in the day. Raising and closing down job tickets. Communicating effectively with clients to ensure they are kept up to date with appointments. Gaining job reports back from engineers and assessing further works required with an accurate quotations. Updating internal systems with relevant information. Requirements of the Scheduler: Scheduling experience working with engineers. Work well in a high pressured environment. Strong administrative duties. Good communication skills. Attention to detail. If you are interested in this Scheduling opportunity, please reach out to El on (phone number removed) opt 2 or hit APPLY!

Our client, who specialises in providing a proactive and reactive service for their clients to maintain safety in their working environments, is looking for an experienced candidate who has previously supported booking and scheduling engineers to attend planned and reactive works, whilst communicating with the clients and internal account managers to keep work monitored, associated administration completed and all within service timeframes. This is a busy role where two days are never the same. You will enjoy working within a smaller office-based team and enjoy building relationships with the engineers and managing multiple tasks at one time. Your duties will include Schedule and coordinate service and remedial work visits for technicians/engineers. Optimise schedules to ensure efficient use of time and resources. Work closely with engineers to relay critical information, including site details, client communication updates, and any specific requirements for service visits. Monitor service requests & emergency call outs. Prioritise urgent tasks and allocate resources accordingly. Act as a liaison between the service team and other departments to facilitate information flow and resolve any issues that may arise works. Act as a primary point of contact for clients, addressing inquiries and providing updates on service requests. Arrange for engineers to make the first initial contact with the client regarding their faults. Generate and distribute engineer reports within agreed timescales Engage in regular communication with the Service Manager to provide updates on service performance, challenges faced, and opportunities for improvement. Experience and Skills Previous experience in administrative roles, preferably within scheduling and planning. Strong organisational skills with the ability to multitask and prioritise effectively. Excellent communication and interpersonal skills. Ability to understand and convey technical information to non-technical teams. Proficiency in Microsoft Office Suite and ability to learn inhouse systems. Working hours 8.00 am - 5.00 pm Monday to Friday 1 Hour lunch 25 days holiday + BH Additional birthday day off Salary £25,500 - £28,000 depending on experience

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Stratford 28,000 - 31,000 per annum DOE Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Stratford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!

REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - 1 day a week from home Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV

Repairs Planner Scheduler Narborough, Leicestershire 16.90 - 18.86 Umbrella Temporary ongoing contract/ Temporary to permanent Do you have experience in planning/scheduling engineers? Sellick Partnership Ltd are currently recruiting for an experienced despatcher who will join our Leicestershire based client on an initial temporary basis, with the potential for a permanent contract Daily duties of the Repairs and Maintenance Planner consists of: Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals Understanding Construction skillsets and geographical locations to effectively book works for residents Following up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Supporting the delivery of an excellent customer care service Responding to emergency property repairs in a calm manner Dealing with property maintenance complaints and referring to wider team Essential requirements of the Repairs and Maintenance Planner: Planning/Scheduling tradespeople in a Construction/NHS/New Build or Social Housing setting Used CRM systems and MS Office packages Experience dealing with reports and claims of Damp and Mould (Desired) If you believe that you are well suited towards the role of the Repairs and Maintenance Planner then please apply now, for more information please contact Ebony Simpson at the Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.