21 jobs found

Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £32,814.98 per annum Working Hours: 40 Hours per week Working Pattern: Monday-Friday/Hybrid Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you'll make as a Property Services Planner/Scheduler Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties. Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The planning team located within the Camden and Dartford office locations provides support across the property services delivery model. Scheduling works for all Riverside Property Services gas servicing, communal heating servicing, EICRs, M&E PPM and repairs (all trades) activities. Which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. The role will also Include oversight of all sub-contracted work allocations. The Property Services Planner will plan schedules and undertake any administrative tasks relating to the property services team, ensuring efficient and effective scheduling and delivery of repairs and compliance work. About you We are looking for someone with: • Good level IT skills and literacy • Good communication skills, both oral and written • Self-motivated, resilient, assertive and confident • Proven experience of excellent customer service skills Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile You will be responsible for planning the schedule of operatives within the Property Services Operations. You will ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting your team leaders, managers and operational teams to achieve KPI's. Although you may predominantly cover one area, you may be asked to support/cover other areas as the business needs.Key Tasks • Responsible for an effective administration contribution to enable work to be carried out in a timely and compliant manner. • Work as part of a high performing team and ensure your actions are supportive of the team being successful. • Answers phones, emails, CRM cases and schedules and confirms appointments and inputs data into the system. • Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works; ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs. • Ensuring that operatives are working efficiently, and operative workload is maintained in line with the WIPs (Works in progress). • Phoning residents to ensure access is gained for works. • Work with emergency appointments and resolve scheduling conflicts. • Ensuring that subcontractors are completing jobs on time, and they submit completed documents and photographic evidence correctly ready for supervisor' review and contractor payment • Escalate any operatives/ contractors' issues to the relevant surveyor/manager • Ensuring you have the "first time fix" approach. • Assisting operatives/ supervisors / surveyors / complaints officers • Assisting in the investigation and resolution of

We are looking for a Contract Coordinator to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Contract Coordinator Monday to Friday/ 40 hours Temporary (possibility to go permanent) £17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a Contract Coordinator you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Contract Coordinator you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.

Senior Disrepair Planner Salary: Up to £31,607 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent We're looking for an organised and proactive Healthy Homes Senior Disrepair Planner to play a key role in coordinating complex disrepair cases and ensuring residents receive a responsive, customer-focused service. You'll lead a team of Disrepair Schedulers, coordinate inspections and works, manage contractor relationships and ensure cases progress efficiently from initial inspection through to completion. Key Responsibilities Lead and support a team of Disrepair Schedulers. Coordinate complex disrepair cases, inspections and remedial works. Optimise trade diaries and allocate resources effectively. Liaise with contractors, surveyors and internal teams to keep works progressing. Monitor workloads, deadlines and legal/regulatory requirements. Ensure accurate records and compliance information are maintained. Use data and performance information to identify risks and improve service delivery. Act as a key point of contact for customers and stakeholders. Resolve issues and competing priorities while maintaining excellent customer service. Support continuous improvement across the Healthy Homes and Disrepair service. About You You'll be highly organised with experience in housing, repairs, disrepair or property maintenance, and confident coordinating multiple cases in a busy environment. You'll have strong leadership and communication skills, excellent attention to detail and the ability to make decisions, solve problems and manage competing priorities. Most importantly, you'll be customer-focused, collaborative and committed to delivering safe, healthy homes. This is an excellent opportunity for someone looking to combine planning, leadership and housing experience in a role that makes a genuine difference to residents. Benefits 28 days annual leave plus 8 Bank Holidays, with the option to buy or sell up to 5 additional days. Agile working, providing flexibility around where and when you work. Generous pension scheme, with employer contributions of up to 10%. Employee discounts with over 3,000 online and high-street retailers. Life Assurance of up to 5x annual salary. Interest-free staff loans of up to £1,000 after six months. Cycle to Work scheme. 24/7 Employee Assistance Programme offering confidential support and advice. Enhanced maternity, paternity, shared parental and adoption leave/pay. Free eye tests and contribution towards glasses for eligible colleagues. Call-out and standby payments for applicable roles. Personal development and training opportunities, including study loans and additional study leave for external qualifications. For more information or to apply, please submit your CV

We are looking for a Planner Scheduler to join our growing team in Aston, Birmingham . Our iwhub (centralised helpdesk) is an integral part of our thriving Responsive/ Maintenance division at Ian Williams. We value our people, fostering a culture of trust and support that brings out the best in our team. If you thrive in a fast paced, people focused environment, enjoy staying organised and solving problems, and value compassion and teamwork, we'd love to hear from you. This could be the start of something exciting! At Ian Williams, we're committed to fairness, inclusivity and respect. Your hard work will always be recognised and rewarded , and with that in mind, we offer the following: Competitive base salary of £28,583 for a 37.5 hour working week Monthly performance bonuses Profit share scheme 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Pension contributions up to 5% Life insurance Annual pay reviews Training & development opportunities Health and wellbeing support via Lighthouse Charity. What's involved in the Planner Scheduler role? Plan daily work schedules using our dynamic scheduling system, ensuring a first class experience for our residents through timely and efficient coordination. Own the scheduling process from start to finish, considering priority, location and time while managing risks that could impact KPIs. Act as the first point of contact for customers and operatives, offering support via phone and email to help achieve first time fix resolutions. Ensure accuracy and compliance by maintaining clear and detailed notes for each task on the system. Contribute to contract performance by producing daily KPI reports that reflect the success of our service delivery. What could you bring to the Planner Scheduler role? Previous experience in planning and scheduling is required, preferably within a repairs and maintenance environment, but you may have experience from another sector. You're driven, eager to learn, and thrive in a fast paced, reactive environment, with strong IT and analytical skills, along with the ability to follow processes and quickly adapt to new systems. About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.

Senior Disrepair Planner Salary: Up to £31,600 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent The Role We are looking for an experienced Senior Disrepair Planner to coordinate complex housing disrepair cases from inspection through to completion, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and support a team of Disrepair Schedulers. Manage workloads and optimise trade diaries. Plan and coordinate disrepair works from inspection through to completion. Liaise with contractors, internal teams and key stakeholders. Ensure resources, materials and approvals are in place. Monitor complex cases and provide regular updates. Maintain accurate records and ensure compliance with legal and regulatory requirements. Monitor performance and identify areas for improvement. Support and develop the wider scheduling team. About You The ideal candidate will have: Experience within housing repairs, disrepair or property services. A good understanding of the housing disrepair process. Previous experience in planning, scheduling or coordinating repairs. Strong leadership and organisational skills. Excellent communication and stakeholder-management skills. The ability to manage competing priorities and solve problems effectively. A strong customer-focused approach. Apply Today If you have experience in housing repairs, disrepair planning or repairs scheduling and are looking for a permanent senior position, we d love to hear from you.

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (3 months with the potential to extend) Based in Kingston-upon-Thames £13.46 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Sch click apply for full job details

Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.

Senior Repairs Coordinator Location: Basildon Job Type: Permanent Working Arrangement: Fully Office Based Salary: 28-30K About the Role We are currently seeking an experienced Senior Repairs Coordinator to join our growing team based in Basildon. This is a permanent, fully office-based position within a fast-paced social housing environment. The successful candidate will play a key role in managing and coordinating responsive repairs and maintenance works, ensuring high levels of customer service, operational efficiency, and compliance with client KPIs and SLAs. Previous social housing repairs experience is essential for this role. Key Responsibilities Coordinate and schedule responsive repair and maintenance works for operatives and subcontractors. Manage daily diaries to ensure maximum productivity and efficient planning. Act as the main point of contact for tenants, clients, and engineers regarding repair updates and appointments. Monitor works in progress and ensure jobs are completed within agreed timeframes and service levels. Escalate complex repairs and complaints where required. Support the management team with day-to-day operational oversight. Ensure all systems and records are accurately maintained and updated. Liaise closely with supervisors, planners, and contractors to resolve scheduling and operational issues. Monitor outstanding jobs and proactively drive completion. Assist in mentoring and supporting junior coordinators where required. Maintain excellent customer service standards at all times. Essential Experience & Skills Proven experience working within social housing repairs and maintenance. Previous experience in a Senior Repairs Coordinator, Repairs Planner, Scheduler, or similar role. Strong understanding of responsive repairs processes and scheduling systems. Experience managing high-volume workloads in a fast-paced environment. Excellent organisational and communication skills. Ability to prioritise workloads and problem-solve effectively. Strong IT skills including Microsoft Office and housing/repairs management systems. Ability to work well under pressure and meet deadlines.

Trade Scheduler (Planner) Location : London Bridge Salary : £26,000 Do you want to join Hyde as a Trade Scheduler? As a Trade Scheduler at Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time click apply for full job details

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 4 weeks) Based in Hitchin £14 - £15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, work click apply for full job details

We are looking for a Contract Coordinator to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Contract Coordinator Monday to Friday/ 40 hours Temporary (possibility to go permanent) £17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a Contract Coordinator you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Contract Coordinator you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.

Job Title: Scheduler/Planner - £28,000 - £32,000 Location: ChertseyDue to the office location you will need your own transport. Job Overview: As a Scheduler/Planner, you will play a crucial role in supporting our business operations and values. You will be responsible for planning and scheduling field staff efficiently to maximize productivity and minimize travel time. You will schedule preventative and regular maintenance with minimal disruption, ensuring that engineers' skill sets align with operational requirements. You will also manage customer/client appointments within the correct SLAs. Key Responsibilities: Plan and organise engineer diaries effectively. Maximize productivity while minimizing travel time. Proactively monitor and communicate with field staff throughout the day. Ensure real-time communication and track job progress to completion. Liaise between indoor and outdoor teams to ensure smooth operations. Support first-time fix solutions whenever possible. Address issues promptly to minimize disruption. Key Skills & Requirements: Excellent communication skills with experience in Repairs, Service, and Maintenance. Strong geographical knowledge. Exceptional time management skills. Proficiency in Excel, Word, and CAFM systems. Logical thinker with great attention to detail. Customer-focused approach to work. Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd's Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Repairs Coordinator Midlands / South Birmingham Permanent - full-time (Mon to Friday 9am to 5pm) £20,000 - £25,000 depending on experience Office-based Summary: Do you want to join a friendly, fast-paced team handling property repairs? Our client is looking for a Repairs Coordinator / Works Planner to liaise and work with homeowners, trades teams and contracts managers to help ensure works projects runs smoothly. Role: As a Repairs Coordinator / Works Scheduler, you will be taking calls and logging new repairs projects, updating full details on the system, keeping accurate records, assisting with booking in trades visits with the homeowner and working closely with contracts managers throughout the repairs projects. Repairs Coordinator Experience: We are looking for someone who is experienced in dealing property repairs or has worked in a reactive/responsive maintenance environment (ideally for a contractor or within social housing).You will need excellent verbal & written communication skills and be confident in learning new systems. Organisation and prioritisation skills are also essential for this role. Driving licence/own transport is required to get to the office. Location: The ideal Repairs Coordinator / Works Scheduler will be based in or around the Bromsgrove, Longbridge, Alcester, Matchborough, Redditch, Alvechurch or Studley area to be able to commute to the office. You will need to have your own transport as the office is not easily accessible by public transport (there is free parking). Details: £20,000 - £25,000 depending on experience 28 days holiday (inc. bank holidays) Monday to Friday (9am to 5pm) Apply below to build your career with a progressive company who are well respected in the industry. If you think you have the relevant experience for this Repairs Coordinator / Works Scheduler role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email. Denham Recruitment works across the UK and specialises in the property repairs industry. If the above position doesn't feel suitable or you are in a different location, please contact us for a confidential discussion about other opportunities available. We will be happy to inform you of other potential opportunities that suit your needs or keep your CV on file for future more suitable roles. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we use your personal data; this can be found on our website, or you can request a copy by email.

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 4 weeks) Based in Hitchin £14 - £15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, work click apply for full job details

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 4 weeks) Based in Hitchin £14 - £15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 4 weeks), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on !

Job Title: Repairs planner - Ellesmere Port Repairs Planner / Scheduler Social Housing Ellesmere Port £16.90 per hour (Umbrella PAYE) - likely take home Or £14.25 PAYE - Likely weekly take home after deductions - £390- £425 (depending how your paid). 8am until 4:30pm - flex on start and finish times Temp (3 months initially) Immediate Start We re currently recruiting for a Repairs Planner / Service Controller to join a busy repairs and Maintenance contractor based in Ellesmere port helping organising repairs job to housing stock. This is a fast-paced role where you ll be responsible for planning and scheduling day-to-day/reactive repairs for trades across a housing portfolio. The Role • Scheduling and allocating work to operatives • Managing diaries and workloads for engineers/trades • Handling reactive and planned maintenance jobs • Liaising with tenants and internal teams • Updating systems and ensuring jobs are completed efficiently What We re Looking For • Experience in repairs planning / scheduling (social housing / HA ideal) • Strong knowledge of day-to-day/reactive repairs • Experience using systems like MRI /DRS/ etc • Good Excel and general IT skills • Strong communication skills (lots of phone work Additional Info • Office-based role • Immediate interviews available • Potential to extend beyond initial contract - to go permanent Apply Now If you re a Planner, Scheduler, or Service Controller looking for your next contract, apply today or get in touch for more details