Customer Service / Sales Advisor Immediate Start Start dates throughout March and April! Location: Widnes (Close to Runcorn, Ellesmere Port, Warrington, Speke and Halewood) Hours: Monday to Friday, Between 9am-5pm Job Type: Temporary Permanent Salary: £12ph (Uncapped Bonus) I am hiring for a well-established and successful company with over 30 year s experience in the UK. I am looking for outgoing people, who love to engage with people and have the drive to achieve. They offer flexible and family friendly working hours, so this is a perfect opportunity for money motivated people with previous experience in outbound sales or appointment setting. Your role will be to book quality appointments for their national salesforce, and so outbound tele-sales or appointment setting experience is essential. If you have a proven track record in outbound tele-sales or appointment setting, a positive attitude, are enthusiastic, compassionate, professional, reliable and good at what you do, this is the role for you! Duties include: Becoming brand ambassadors Calling potential customers, setting appointments for our salesforce. Building rapport with customers over the phone, setting the scene for our representatives ahead of their visit. Gather essential information about potential customers to aid the sales process. Benefits: Full training and ongoing support Permanent positions with family friendly working hours Monday to Friday working no weekends or bank holidays Bonus and incentives Career progression opportunities Pension and death in service benefits Rewards: Uncapped bonuses Staff discount Pension scheme Positively impacting people s lives Positive, fun and vibrant work environment Free parking This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
May 02, 2024
Full time
Customer Service / Sales Advisor Immediate Start Start dates throughout March and April! Location: Widnes (Close to Runcorn, Ellesmere Port, Warrington, Speke and Halewood) Hours: Monday to Friday, Between 9am-5pm Job Type: Temporary Permanent Salary: £12ph (Uncapped Bonus) I am hiring for a well-established and successful company with over 30 year s experience in the UK. I am looking for outgoing people, who love to engage with people and have the drive to achieve. They offer flexible and family friendly working hours, so this is a perfect opportunity for money motivated people with previous experience in outbound sales or appointment setting. Your role will be to book quality appointments for their national salesforce, and so outbound tele-sales or appointment setting experience is essential. If you have a proven track record in outbound tele-sales or appointment setting, a positive attitude, are enthusiastic, compassionate, professional, reliable and good at what you do, this is the role for you! Duties include: Becoming brand ambassadors Calling potential customers, setting appointments for our salesforce. Building rapport with customers over the phone, setting the scene for our representatives ahead of their visit. Gather essential information about potential customers to aid the sales process. Benefits: Full training and ongoing support Permanent positions with family friendly working hours Monday to Friday working no weekends or bank holidays Bonus and incentives Career progression opportunities Pension and death in service benefits Rewards: Uncapped bonuses Staff discount Pension scheme Positively impacting people s lives Positive, fun and vibrant work environment Free parking This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Huntswood is looking for Customer Service Advisors with excellent customer service experience to join an exciting project for a leading telecoms provider. If you have call handling experience, a passion for providing excellent customer service, a flair for sales and are looking for a new challenge, then we have a great role for you. As the first point of contact you will be taking calls from customers and dealing with their queries. As well as providing an excellent customer service you will also discuss upgrades with customers and try to resolve complaints. Start Date: May 2024 and June 2024 Salary : 12 per hour plus a sales bonus scheme Location: Hybrid - Work from home and client's office in Newcastle-Upon-Tyne Working hours: Shift between Monday to Saturday 8am to 8pm (estimated 1 Saturday in 4, midweek day off in Lieu, TBC) What Huntswood can offer: Comprehensive Training Generous staff discounts- access to our intranet with exclusive discounts from leading retailers Team Building activities Access to an online Well-being centre that has a variety of tools to nurture your overall health Offer & support with 1 Volunteering Day per year Mentorship program to grow and develop within the company What Huntswood is looking for: Customer service experience, ideally in financial services or telecommunications Call handling sales experience would be desirable Suitable work space at home with strong broadband connection Excellent communication and interpersonal skills Ability to work independently as well as being able to work as a team Strong attention to detail Ability to navigate through a number of in-house databases Good MS Office skills, particularly MS Word 'It's not just about what we do, but the way we do it. And it's our values that make us special.' Huntswood, A ResultsCX Company, delivers resourcing, outsourcing and advisory services from complaints to customers service, remediation to resilience - bring together the people, processes, and knowledge that business need to succeed. In February 2024, Huntswood become part of the ResultsCX organisation. ResultsCX is a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms. By partnering with Huntswood, ResultsCX expands its service capabilities in the BFSI (Banking, Financial Services, and Insurance) sector, and strengthens connections with leading energy and water companies in Utilities To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.
May 02, 2024
Full time
Huntswood is looking for Customer Service Advisors with excellent customer service experience to join an exciting project for a leading telecoms provider. If you have call handling experience, a passion for providing excellent customer service, a flair for sales and are looking for a new challenge, then we have a great role for you. As the first point of contact you will be taking calls from customers and dealing with their queries. As well as providing an excellent customer service you will also discuss upgrades with customers and try to resolve complaints. Start Date: May 2024 and June 2024 Salary : 12 per hour plus a sales bonus scheme Location: Hybrid - Work from home and client's office in Newcastle-Upon-Tyne Working hours: Shift between Monday to Saturday 8am to 8pm (estimated 1 Saturday in 4, midweek day off in Lieu, TBC) What Huntswood can offer: Comprehensive Training Generous staff discounts- access to our intranet with exclusive discounts from leading retailers Team Building activities Access to an online Well-being centre that has a variety of tools to nurture your overall health Offer & support with 1 Volunteering Day per year Mentorship program to grow and develop within the company What Huntswood is looking for: Customer service experience, ideally in financial services or telecommunications Call handling sales experience would be desirable Suitable work space at home with strong broadband connection Excellent communication and interpersonal skills Ability to work independently as well as being able to work as a team Strong attention to detail Ability to navigate through a number of in-house databases Good MS Office skills, particularly MS Word 'It's not just about what we do, but the way we do it. And it's our values that make us special.' Huntswood, A ResultsCX Company, delivers resourcing, outsourcing and advisory services from complaints to customers service, remediation to resilience - bring together the people, processes, and knowledge that business need to succeed. In February 2024, Huntswood become part of the ResultsCX organisation. ResultsCX is a leading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms. By partnering with Huntswood, ResultsCX expands its service capabilities in the BFSI (Banking, Financial Services, and Insurance) sector, and strengthens connections with leading energy and water companies in Utilities To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.
Customer Service Advisor, Location: Bramhall, Stockport walking distance from train station. Salary: £23,500 + excellent company perks and benefits. Full time, working Monday to Friday office hours. We have an exciting opportunity for a Customer Service Advisor to join our fast-growing company here at Sapphire. We provide accountancy, umbrella and payroll services to SME s and contractors. The role will be based in our new Bramhall office which has a games room, a bar and flexible working space. We have won multiple Best Companies Awards, including No1 Accountancy Firm in the UK and constantly working to be the best employer for our staff. We are keen to hear from candidates who have Customer Service experience from a range of backgrounds. Experience in a telephone-based customer service or call centre role would be beneficial but is not essential as we are also keen to consider candidates with other customer service experience E.g. Retail Sales Advisor / Customer Assistant, Hospitality, Barista, Receptionist etc. IT and administrative skills are required. Full training provided. The role: The first point of contact to deal with any incoming phone enquiries in a knowledgeable, courteous, professional, empathetic and efficient manner. Proactive approach to answering inbound calls from our existing customers, employees and subcontractors, answering any queries they raise regarding their payments and engagement with our company. Dealing with our support email box for inbound customer, employee and subcontractor queries, ensuring responses are professional, same day and where appropriate a phone call is made instead. Build rapport with our customers whilst liaising regarding employee assignments, timesheets, missing payments and any other queries that may arise from employees and subcontractors. Inputting information and data into systems and providing administrative support. Candidate Requirements: Customer Service experience in either a telephone based / call centre role or as a Retail Sales Advisor / Customer Assistant, front of house hospitality, Barista, Receptionist etc. Administrative and IT skills. Enthusiastic, with an ability to quickly build a warm relationships with customers, employees and subcontractors by telephone and email. Outstanding communication and organisational skills, customer focused, with an empathetic and caring attitude and commitment to getting the job done before the end of each day. A reasonable commute to our office, postcode is SK7 2BY. Sapphire Company benefits and perks: Employee-owned company; Minimum 34 days holiday (rising with service) including birthday off; Monthly team get togethers; Company incentive targets; Annual incentive trips (previously Las Vegas, Barcelona, New York and more); Brand New office with games room, bar and flexible working space; Fresh fruit daily; Employee Healthcare membership. If you are an ambitious individual who is willing to learn, and this sounds like the opportunity that you have been looking for, then please apply, attaching your CV.
May 01, 2024
Full time
Customer Service Advisor, Location: Bramhall, Stockport walking distance from train station. Salary: £23,500 + excellent company perks and benefits. Full time, working Monday to Friday office hours. We have an exciting opportunity for a Customer Service Advisor to join our fast-growing company here at Sapphire. We provide accountancy, umbrella and payroll services to SME s and contractors. The role will be based in our new Bramhall office which has a games room, a bar and flexible working space. We have won multiple Best Companies Awards, including No1 Accountancy Firm in the UK and constantly working to be the best employer for our staff. We are keen to hear from candidates who have Customer Service experience from a range of backgrounds. Experience in a telephone-based customer service or call centre role would be beneficial but is not essential as we are also keen to consider candidates with other customer service experience E.g. Retail Sales Advisor / Customer Assistant, Hospitality, Barista, Receptionist etc. IT and administrative skills are required. Full training provided. The role: The first point of contact to deal with any incoming phone enquiries in a knowledgeable, courteous, professional, empathetic and efficient manner. Proactive approach to answering inbound calls from our existing customers, employees and subcontractors, answering any queries they raise regarding their payments and engagement with our company. Dealing with our support email box for inbound customer, employee and subcontractor queries, ensuring responses are professional, same day and where appropriate a phone call is made instead. Build rapport with our customers whilst liaising regarding employee assignments, timesheets, missing payments and any other queries that may arise from employees and subcontractors. Inputting information and data into systems and providing administrative support. Candidate Requirements: Customer Service experience in either a telephone based / call centre role or as a Retail Sales Advisor / Customer Assistant, front of house hospitality, Barista, Receptionist etc. Administrative and IT skills. Enthusiastic, with an ability to quickly build a warm relationships with customers, employees and subcontractors by telephone and email. Outstanding communication and organisational skills, customer focused, with an empathetic and caring attitude and commitment to getting the job done before the end of each day. A reasonable commute to our office, postcode is SK7 2BY. Sapphire Company benefits and perks: Employee-owned company; Minimum 34 days holiday (rising with service) including birthday off; Monthly team get togethers; Company incentive targets; Annual incentive trips (previously Las Vegas, Barcelona, New York and more); Brand New office with games room, bar and flexible working space; Fresh fruit daily; Employee Healthcare membership. If you are an ambitious individual who is willing to learn, and this sounds like the opportunity that you have been looking for, then please apply, attaching your CV.
Job title: Customer Service Advisor Reference: E(phone number removed) Location: St Helens Duration : Permanent Start date: asap Salary: to 26,500 pa Are you looking for a new and exciting career as a Customer Service Advisor with a leading manufacturing company ? We're recruiting a Customer Service Advisor on a permanent basis in St Helens, based full time in their office. Joining and established Customer Service team, you will provide Customer Service advice and support to both existing and new customers. Taking full responsibility of orders received to ensure customer satisfaction and brand reputation is sustained. Responsibilities To work closely with Warehouse, Logistics and Production Communicate product information to the company's customers Communicating courteously with customers by telephone and email Calling customers to provide a one-to-one service Handle all customers' enquiries Providing help and advice to customers, using the company products or services Process orders received from customers in SAP and generate the correct paperwork to enable the Warehouse /Logistic Manager to process customer's requirements Process Electronic Orders Maintain a "Goods Return" record with the company's IT system, enabling the Warehouse/Logistic manager to cross refer for any goods returned by customers Provide a communication link between Customers and external sales team Promote company policies in respect of Health and safety and ISO 9000 policies Were applicable maintain records required by ISO 9000 Carry out ad hoc duties as and when required Candidates will need: SAP experience Customer Service experience Microsoft applications, such as Word, Excel and Outlook Excellent verbal and written communication skills Knowledge and application of Customer Service procedures Knowledge and application of QA procedures Aptitudes Attention to detail Open, approachable, and friendly personality High personal and professional motivation Team player with a positive 'can do' attitude On offer A Salary to 26,500 pa is on offer with an impressive benefits package including a contributory pension, simply health insurance, free parking, free hot and cold beverages, fresh fruit, gym membership, free hot lunch (once a month), family fun days, free Christmas party for you and partner. In addition, they offer 33 days' annual leave (25 + 8 bank holidays including bank holidays) Location: St Helens WA10 Working Hours: Monday to Friday - 39.5 hours per week
May 01, 2024
Full time
Job title: Customer Service Advisor Reference: E(phone number removed) Location: St Helens Duration : Permanent Start date: asap Salary: to 26,500 pa Are you looking for a new and exciting career as a Customer Service Advisor with a leading manufacturing company ? We're recruiting a Customer Service Advisor on a permanent basis in St Helens, based full time in their office. Joining and established Customer Service team, you will provide Customer Service advice and support to both existing and new customers. Taking full responsibility of orders received to ensure customer satisfaction and brand reputation is sustained. Responsibilities To work closely with Warehouse, Logistics and Production Communicate product information to the company's customers Communicating courteously with customers by telephone and email Calling customers to provide a one-to-one service Handle all customers' enquiries Providing help and advice to customers, using the company products or services Process orders received from customers in SAP and generate the correct paperwork to enable the Warehouse /Logistic Manager to process customer's requirements Process Electronic Orders Maintain a "Goods Return" record with the company's IT system, enabling the Warehouse/Logistic manager to cross refer for any goods returned by customers Provide a communication link between Customers and external sales team Promote company policies in respect of Health and safety and ISO 9000 policies Were applicable maintain records required by ISO 9000 Carry out ad hoc duties as and when required Candidates will need: SAP experience Customer Service experience Microsoft applications, such as Word, Excel and Outlook Excellent verbal and written communication skills Knowledge and application of Customer Service procedures Knowledge and application of QA procedures Aptitudes Attention to detail Open, approachable, and friendly personality High personal and professional motivation Team player with a positive 'can do' attitude On offer A Salary to 26,500 pa is on offer with an impressive benefits package including a contributory pension, simply health insurance, free parking, free hot and cold beverages, fresh fruit, gym membership, free hot lunch (once a month), family fun days, free Christmas party for you and partner. In addition, they offer 33 days' annual leave (25 + 8 bank holidays including bank holidays) Location: St Helens WA10 Working Hours: Monday to Friday - 39.5 hours per week
The role We are looking for an Account Executive This role sits within what we call the New Business team, a subsection of the Direct Sales team. They are the face of Funding Circle to our new customers and work passionately to make sure small businesses have an incredible experience in getting the funding they need. Salary: £30,000 + OTE Who are we? Our mission is to build the place where small businesses get the funding they need to win. We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get an instant decision, giving them access to affordable funding in a flash. 99% of businesses are small businesses! And in most cases aren't given the finance they need to grow. We're here to change that because the world needs small business. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: And we're still evolving! With over a decade leading the industry with our award winning core loans offering we are now well on our way to solving more SME finance challenges transforming into a multi-product lending platform. What will you be doing? As an Account Executive, you embody one of our most important selling points: personal support of our customers. Every day you will speak to a diverse range of SME business owners to gain an understanding of their business, find out about their goals and explain how Funding Circle can help in achieving them. Following a 2 week tailored training programme you will have weekly dedicated development sessions with your manager both in an individual and team setting. The role involves: Working with warm leads to generate new opportunities through business development Establishing instant rapport with your customers via telephone & email to cultivate successful relationships Pitching the Funding Circle proposition against alternative funding options available Managing a high-volume, fast-paced pipeline; supporting your clients through each stage of creating an application Being responsible for your own monthly target and continuously developing & improving your approach to help you get there Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day Want a behind the scenes look at the role of an Account Executive?! Check out this 'day in the life' video for a sneak peek: What we're looking for Experience working in a sales or service environment - we don't require heaps of experience but some exposure to a sales or service environment is beneficial A strong communicator, confident to be able to engage with small business owners over the phone and via email Ability to continually develop and maintain your pipeline whilst managing applications in progress Proactivity and a desire to develop your career and taking onboard feedback - continuous development is a key part of sales at Funding Circle and we are looking for people keen to grow! At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better . Why join us? Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. We offer hybrid working, with a blend of 2-3 days either in the office or at home. When you're in the office you can take advantage of our free barista and subsidised lunches through JustEat and we will help support your home working set-up. We support flexible working arrangements so please speak to our recruitment team if this is something you'd like to learn more about. A few highlights: Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, free access to online therapy sessions and exclusive discounts with Hertility for reproductive health support. Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Learning allowance of £300 per year. Lifestyle: Gympass, Electric Car Scheme and more! And finally, we have enhanced all of our parental leave policies - we actually won the AltFi Award for Diversity, Equity and Inclusion Initiative of the Year 2022 for our Partner Leave policy. You can read more here: Research shows that some people are less likely to apply to jobs unless they meet every single criteria. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. You might just be the perfect addition to the team! Want to Build The Incredible? We'd love to hear from you.
May 01, 2024
Full time
The role We are looking for an Account Executive This role sits within what we call the New Business team, a subsection of the Direct Sales team. They are the face of Funding Circle to our new customers and work passionately to make sure small businesses have an incredible experience in getting the funding they need. Salary: £30,000 + OTE Who are we? Our mission is to build the place where small businesses get the funding they need to win. We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get an instant decision, giving them access to affordable funding in a flash. 99% of businesses are small businesses! And in most cases aren't given the finance they need to grow. We're here to change that because the world needs small business. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here: To see what our customers think, visit our Trustpilot page: And we're still evolving! With over a decade leading the industry with our award winning core loans offering we are now well on our way to solving more SME finance challenges transforming into a multi-product lending platform. What will you be doing? As an Account Executive, you embody one of our most important selling points: personal support of our customers. Every day you will speak to a diverse range of SME business owners to gain an understanding of their business, find out about their goals and explain how Funding Circle can help in achieving them. Following a 2 week tailored training programme you will have weekly dedicated development sessions with your manager both in an individual and team setting. The role involves: Working with warm leads to generate new opportunities through business development Establishing instant rapport with your customers via telephone & email to cultivate successful relationships Pitching the Funding Circle proposition against alternative funding options available Managing a high-volume, fast-paced pipeline; supporting your clients through each stage of creating an application Being responsible for your own monthly target and continuously developing & improving your approach to help you get there Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day Want a behind the scenes look at the role of an Account Executive?! Check out this 'day in the life' video for a sneak peek: What we're looking for Experience working in a sales or service environment - we don't require heaps of experience but some exposure to a sales or service environment is beneficial A strong communicator, confident to be able to engage with small business owners over the phone and via email Ability to continually develop and maintain your pipeline whilst managing applications in progress Proactivity and a desire to develop your career and taking onboard feedback - continuous development is a key part of sales at Funding Circle and we are looking for people keen to grow! At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better . Why join us? Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle. We offer hybrid working, with a blend of 2-3 days either in the office or at home. When you're in the office you can take advantage of our free barista and subsidised lunches through JustEat and we will help support your home working set-up. We support flexible working arrangements so please speak to our recruitment team if this is something you'd like to learn more about. A few highlights: Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, free access to online therapy sessions and exclusive discounts with Hertility for reproductive health support. Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work. Development: Learning allowance of £300 per year. Lifestyle: Gympass, Electric Car Scheme and more! And finally, we have enhanced all of our parental leave policies - we actually won the AltFi Award for Diversity, Equity and Inclusion Initiative of the Year 2022 for our Partner Leave policy. You can read more here: Research shows that some people are less likely to apply to jobs unless they meet every single criteria. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. You might just be the perfect addition to the team! Want to Build The Incredible? We'd love to hear from you.
Customer Service Advisor 12 Month Contract Monday to Friday Milton Keynes Fully Office Based £23,400 rising to £27,(Apply online only), performance based My client, a luxury automotive brand, is looking for a Customer Service Advisor who is passionate about providing the highest level of customer satisfaction to ensure customer loyalty. As a Customer Service Advisor, you will ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract. Customer Service Advisor Role and Responsibilities Respond efficiently and professionally to incoming emails and calls, to provide a single point of resolution for customers and internal colleagues. Record all queries and action points on the relevant department customer contact system. Carry out necessary contract administration within service level agreement, ensuring adherence to task specific procedure and process. Perform other ad-hoc tasks that may be deemed necessary. Prioritise and organise workload to ensure completed within service level agreement. Ensure company standard of communication with customers (internal and external) reached on all calls, emails, live chats, text chats and correspondence adhering to targets Being proactive in supporting the team in identifying new processes and department improvements. Customer Service Advisor Key Skills / Experience Previous experience working in a telephone based customer service role GCSE or equivalent English Language and Mathematics is preferable. Previous customer service experience, preferably within the finance industry. Effective telephone skills in both written and verbal. Excellent administrative skills. Keen eye for accuracy and attention to detail. Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames. Demonstrate ability to learn and employ finance and credit-control knowledge. Customer Service Advisor Benefits The Opportunity to work within a leading automotive brand Facilities include: - onsite cafe and free car parking Long-term career progression with potential to be made permanent. Role Advertised: 25th April 2024 If you are interested in finding out more about this role, please apply today because we d love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)
May 01, 2024
Contractor
Customer Service Advisor 12 Month Contract Monday to Friday Milton Keynes Fully Office Based £23,400 rising to £27,(Apply online only), performance based My client, a luxury automotive brand, is looking for a Customer Service Advisor who is passionate about providing the highest level of customer satisfaction to ensure customer loyalty. As a Customer Service Advisor, you will ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract. Customer Service Advisor Role and Responsibilities Respond efficiently and professionally to incoming emails and calls, to provide a single point of resolution for customers and internal colleagues. Record all queries and action points on the relevant department customer contact system. Carry out necessary contract administration within service level agreement, ensuring adherence to task specific procedure and process. Perform other ad-hoc tasks that may be deemed necessary. Prioritise and organise workload to ensure completed within service level agreement. Ensure company standard of communication with customers (internal and external) reached on all calls, emails, live chats, text chats and correspondence adhering to targets Being proactive in supporting the team in identifying new processes and department improvements. Customer Service Advisor Key Skills / Experience Previous experience working in a telephone based customer service role GCSE or equivalent English Language and Mathematics is preferable. Previous customer service experience, preferably within the finance industry. Effective telephone skills in both written and verbal. Excellent administrative skills. Keen eye for accuracy and attention to detail. Able and willing to take ownership of problems and resolve them to a satisfactory conclusion within predetermined time frames. Demonstrate ability to learn and employ finance and credit-control knowledge. Customer Service Advisor Benefits The Opportunity to work within a leading automotive brand Facilities include: - onsite cafe and free car parking Long-term career progression with potential to be made permanent. Role Advertised: 25th April 2024 If you are interested in finding out more about this role, please apply today because we d love to hear from you! WE WOULD PREFER YOUR CV IN WORD FORMAT Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)
Proactive Solutions Group Ltd
Lymington, Hampshire
Internal Sales Executive An electrical wholesaler based in Lymington have an opportunity for an Internal Sales Executive / Trade Counter Assistant / Telesales Executive to join the team in a mixed trade counter / sales position. The Electrical Wholesales Sales Advisor / Internal Sales Executive / Trade Counter Assistant will make outbound B2B telesales calls contacting potential businesses who woul click apply for full job details
May 01, 2024
Full time
Internal Sales Executive An electrical wholesaler based in Lymington have an opportunity for an Internal Sales Executive / Trade Counter Assistant / Telesales Executive to join the team in a mixed trade counter / sales position. The Electrical Wholesales Sales Advisor / Internal Sales Executive / Trade Counter Assistant will make outbound B2B telesales calls contacting potential businesses who woul click apply for full job details
Newstaff Employment Services is recruiting for a Sales Specialist and Parts Advisor on behalf of our Kings Langley based client. The ideal candidate will have a keen interest in modern technology particularly automated systems. You will also have strong customer advisory and sales skills. Main Duties: • Responding to sales enquiries, for new and existing customers including attending site visits when required. • Demonstrating and explaining equipment. • Prepare detailed quotes in a timely manner. • Negotiate terms of sales and agreement, closing sales with customers. • Proactively maintain relationships with both new and existing customers. • Assist with machine handover and installation. • Identify new opportunities and areas for growth. • Assist with duties in relation to company shows and events. Key Skills: • Confident telephone manner with strong communication skills • Excellent customer relationship skills. • Genuinely care about helping customers • Efficient and able to work under pressure • A high level of attention to detail and analytical eye. • Ability to prioritise and organise own workload • Capable of working on your own initiative and a team player. Must have a full UK driving licence The hours for this role are Monday Friday 8 am-5.30 pm with some Saturdays required Benefits: • Company pension scheme - 3% employee contribution and 7% employer contribution • Life Assurance. • 24 days Annual Leave plus all Bank Holidays • Extensive company training. On-site parking Salary: £27,000 pa to £35,000 OTE based on experience Interested? Please call Anne Marie on (phone number removed) or email CV to (url removed)
May 01, 2024
Full time
Newstaff Employment Services is recruiting for a Sales Specialist and Parts Advisor on behalf of our Kings Langley based client. The ideal candidate will have a keen interest in modern technology particularly automated systems. You will also have strong customer advisory and sales skills. Main Duties: • Responding to sales enquiries, for new and existing customers including attending site visits when required. • Demonstrating and explaining equipment. • Prepare detailed quotes in a timely manner. • Negotiate terms of sales and agreement, closing sales with customers. • Proactively maintain relationships with both new and existing customers. • Assist with machine handover and installation. • Identify new opportunities and areas for growth. • Assist with duties in relation to company shows and events. Key Skills: • Confident telephone manner with strong communication skills • Excellent customer relationship skills. • Genuinely care about helping customers • Efficient and able to work under pressure • A high level of attention to detail and analytical eye. • Ability to prioritise and organise own workload • Capable of working on your own initiative and a team player. Must have a full UK driving licence The hours for this role are Monday Friday 8 am-5.30 pm with some Saturdays required Benefits: • Company pension scheme - 3% employee contribution and 7% employer contribution • Life Assurance. • 24 days Annual Leave plus all Bank Holidays • Extensive company training. On-site parking Salary: £27,000 pa to £35,000 OTE based on experience Interested? Please call Anne Marie on (phone number removed) or email CV to (url removed)
Responsibilities: The Advisory group is one of the most experienced investment banking teams in the industry, and has been involved in some of the largest, most complex transactions of the past twenty years. Our global team focuses on a diverse set of industries, including technology, media & telecommunications, energy, power & utilities, oil & gas, industrials, healthcare, and real estate, gaming & lodging. Associates within the Strategic Advisory Group work directly with companies in evaluating, structuring and recommending financial and strategic alternatives. They typically work on a wide variety of transactions including mergers, acquisitions, joint ventures, asset sales, restructurings and divestitures. Associates are staffed directly on client teams and are expected to be involved in all aspects of a transaction, including due diligence, valuation analysis, and the negotiating of contracts and other agreements. The comparatively small size of this group offers professionals the unique opportunity to gain client exposure and work closely with senior members of the team, many of whom were previously group heads at leading investment banking firms. Requirements: To be considered for the position, applicants must meet the following criteria: Bachelor's Degree Minimum 3 years of directly comparable (investment banking) experience with particular focus on M&A Resume must be in PDF format Fluency in at least one Nordic language is required (Swedish/Danish/Norwegian or Finnish) Qualifications: We seek to hire individuals who are highly motivated, intelligent, and are proven self-starters. In addition to strong analytical and quantitative skills, the successful candidate should have excellent communication skills, a demonstrated ability to write effectively, interests outside of work and a desire to work in a team environment. A strong background in finance/accounting is required.
May 01, 2024
Full time
Responsibilities: The Advisory group is one of the most experienced investment banking teams in the industry, and has been involved in some of the largest, most complex transactions of the past twenty years. Our global team focuses on a diverse set of industries, including technology, media & telecommunications, energy, power & utilities, oil & gas, industrials, healthcare, and real estate, gaming & lodging. Associates within the Strategic Advisory Group work directly with companies in evaluating, structuring and recommending financial and strategic alternatives. They typically work on a wide variety of transactions including mergers, acquisitions, joint ventures, asset sales, restructurings and divestitures. Associates are staffed directly on client teams and are expected to be involved in all aspects of a transaction, including due diligence, valuation analysis, and the negotiating of contracts and other agreements. The comparatively small size of this group offers professionals the unique opportunity to gain client exposure and work closely with senior members of the team, many of whom were previously group heads at leading investment banking firms. Requirements: To be considered for the position, applicants must meet the following criteria: Bachelor's Degree Minimum 3 years of directly comparable (investment banking) experience with particular focus on M&A Resume must be in PDF format Fluency in at least one Nordic language is required (Swedish/Danish/Norwegian or Finnish) Qualifications: We seek to hire individuals who are highly motivated, intelligent, and are proven self-starters. In addition to strong analytical and quantitative skills, the successful candidate should have excellent communication skills, a demonstrated ability to write effectively, interests outside of work and a desire to work in a team environment. A strong background in finance/accounting is required.
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties Include Be the first point of contact for all inbound Customer Support Enquires into the contact centre Triage customer enquiries, creating a ticket or case reference and assigning to the appropriate department or colleague either via email, telephone or written communication to ensure efficient and low effort customer service Monitor open tickets and cases and bring to full resolution once query owner has provided solution, escalating where necessary to ensure proactive service is always maintained. Provide timely updates to customers and end users to maintain a positive customer journey. Skills and abilities Positive can-do attitude and always looking for ways to improve Able to take ownership of tasks Customer focused and driven to exceed excellence Team player who encourages positive communication and respect Experience working in Customer Service within a Contact Centre Inbound or Outbound would be ideal but not essential Proficient in the use of various software applications Be able to communicate effectively via multiple channels including over the telephone, email, chat or online ticket. Be able to triage / troubleshoot enquiries remotely, be it product or situational issue, and provide guidance on what to do next. Handling large volumes of queries (up to 100 per day during peak times) Please note this role is hybrid following the completion of 4 weeks office based training Working Hours Monday to Thursday 08 00 (45 mins unpaid lunch) Friday 08 00 (Earlier 15.00pm finish in summer months) Salary: £24,500 per annum Hybrid Pattern Set Pattern Monday and Friday each week home working, Tuesday, Wednesday, Thursday in office
May 01, 2024
Full time
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties Include Be the first point of contact for all inbound Customer Support Enquires into the contact centre Triage customer enquiries, creating a ticket or case reference and assigning to the appropriate department or colleague either via email, telephone or written communication to ensure efficient and low effort customer service Monitor open tickets and cases and bring to full resolution once query owner has provided solution, escalating where necessary to ensure proactive service is always maintained. Provide timely updates to customers and end users to maintain a positive customer journey. Skills and abilities Positive can-do attitude and always looking for ways to improve Able to take ownership of tasks Customer focused and driven to exceed excellence Team player who encourages positive communication and respect Experience working in Customer Service within a Contact Centre Inbound or Outbound would be ideal but not essential Proficient in the use of various software applications Be able to communicate effectively via multiple channels including over the telephone, email, chat or online ticket. Be able to triage / troubleshoot enquiries remotely, be it product or situational issue, and provide guidance on what to do next. Handling large volumes of queries (up to 100 per day during peak times) Please note this role is hybrid following the completion of 4 weeks office based training Working Hours Monday to Thursday 08 00 (45 mins unpaid lunch) Friday 08 00 (Earlier 15.00pm finish in summer months) Salary: £24,500 per annum Hybrid Pattern Set Pattern Monday and Friday each week home working, Tuesday, Wednesday, Thursday in office
Are you looking for a new Customer Service opportunity? We are looking for a Customer Service Advisor with B2B experience to join a client in Thurmaston. The purpose of the role is to work as part of our dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. Dealing with internal departments such as accounts, purchasing, transport and production scheduling as well as external sales teams and customers directly, the ability to effectively communicate is vitally important. We are looking for someone who has: Previous experience in a similar role essential, dealing B2B rather than B2C is preferred. Ability to communicate courteously with customers by email and telephone. Ability to maintain a calm approach when dealing with customers, directly and indirectly through team members. Experience with Microsoft Office. This is an office-based role in Thurmaston, Leicester. Monday-Friday 09:00-17:00. The salary for this role is 25,000, plus company benefits including a company bonus scheme. Please get in touch for more information on this opportunity. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 01, 2024
Full time
Are you looking for a new Customer Service opportunity? We are looking for a Customer Service Advisor with B2B experience to join a client in Thurmaston. The purpose of the role is to work as part of our dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. Dealing with internal departments such as accounts, purchasing, transport and production scheduling as well as external sales teams and customers directly, the ability to effectively communicate is vitally important. We are looking for someone who has: Previous experience in a similar role essential, dealing B2B rather than B2C is preferred. Ability to communicate courteously with customers by email and telephone. Ability to maintain a calm approach when dealing with customers, directly and indirectly through team members. Experience with Microsoft Office. This is an office-based role in Thurmaston, Leicester. Monday-Friday 09:00-17:00. The salary for this role is 25,000, plus company benefits including a company bonus scheme. Please get in touch for more information on this opportunity. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Advisor An opportunity for a dynamic individual to join a global manufacturer, if you are passionate about optimising the online customer experience, to join a growing e-commerce business. This role involves supporting and coordinating various aspects of e-commerce delivery to ensure exceptional customer satisfaction. The company are transitioning its sales focus to e-commerce, aiming to diversify its brand presence. With recent investments in e-commerce infrastructure and marketing, the company is committed to maximising its online selling potential. What you'll be doing Manage incoming calls to the web shop telephone line. Monitor and respond to emails received into web shop mailboxes. Resolve customer requests and complaints promptly and efficiently. Update customers on order delays. Collaborate with Logistics to monitor and report delivery partner performance. Coordinate with other departments to streamline processes and enhance customer experience. Assist in coordinating e-commerce aspects like marketing data files and product information. Serve as the primary point of contact for e-commerce queries, including third-party seller orders. Generate accurate quotations, proforma invoices, and manual orders. Occasionally meet customers at site for product viewings. Provide support to the wider Customer Service Department when necessary. Essential Criteria: Customer-focused mindset Ability to work independently and collaboratively Adaptability to change Passion for delivering excellent online experiences Educated to GCSE standard or equivalent, with English and Maths grade C or above. Knowledge, skills & experience: Minimum 2 years experience in customer service. Strong communication skills. Proficiency in Microsoft Office packages and databases. Performance will be measured by: Contribution to e-commerce growth and success. Prioritisation and meeting deadlines. Effective response to customer inquiries and feedback. Building good relationships with stakeholders. Punctuality and attendance. What you'll get in return 25 days holiday Non-contributory pension and life assurance after 2 years Health care after 5 years Free car parking Subsidised canteen Please get in touch if you have any questions about this role and we can have a confidential chat about your next move! Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
May 01, 2024
Full time
Customer Service Advisor An opportunity for a dynamic individual to join a global manufacturer, if you are passionate about optimising the online customer experience, to join a growing e-commerce business. This role involves supporting and coordinating various aspects of e-commerce delivery to ensure exceptional customer satisfaction. The company are transitioning its sales focus to e-commerce, aiming to diversify its brand presence. With recent investments in e-commerce infrastructure and marketing, the company is committed to maximising its online selling potential. What you'll be doing Manage incoming calls to the web shop telephone line. Monitor and respond to emails received into web shop mailboxes. Resolve customer requests and complaints promptly and efficiently. Update customers on order delays. Collaborate with Logistics to monitor and report delivery partner performance. Coordinate with other departments to streamline processes and enhance customer experience. Assist in coordinating e-commerce aspects like marketing data files and product information. Serve as the primary point of contact for e-commerce queries, including third-party seller orders. Generate accurate quotations, proforma invoices, and manual orders. Occasionally meet customers at site for product viewings. Provide support to the wider Customer Service Department when necessary. Essential Criteria: Customer-focused mindset Ability to work independently and collaboratively Adaptability to change Passion for delivering excellent online experiences Educated to GCSE standard or equivalent, with English and Maths grade C or above. Knowledge, skills & experience: Minimum 2 years experience in customer service. Strong communication skills. Proficiency in Microsoft Office packages and databases. Performance will be measured by: Contribution to e-commerce growth and success. Prioritisation and meeting deadlines. Effective response to customer inquiries and feedback. Building good relationships with stakeholders. Punctuality and attendance. What you'll get in return 25 days holiday Non-contributory pension and life assurance after 2 years Health care after 5 years Free car parking Subsidised canteen Please get in touch if you have any questions about this role and we can have a confidential chat about your next move! Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Worth Recruiting Property Industry Recruitment LETTINGS PROGRESSOR Location: Epsom, Surrey Salary: £30k Position: Permanent Full Time Are you enthusiastic about lettings? Do you have a detailed knowledge of Lettings Processes, agreements and notices? An enthusiastic Letting Progression Advisor is needed for a highly respected Independent Estate agency based in Epsom office. The ideal candidate will have a solid background in administration in the Lettings Industry, be able to cope well under pressure, work to deadlines and deliver a first-class support service to the Lettings team, Landlords and Tenants. You will be responsible for all areas of the Lettings process from referencing tenants to releasing the keys to the tenants. You will be working in a fast-paced environment so you must be able to manage your time efficiently and stick to tight deadlines. You will also need to be personable, energetic and able to work as part of a successful busy team! The skills required for this Lettings Progressor role will include: Experience as a Lettings Administrator/ Progressor ARLA qualification desirable or willing to work towards it Well organised and excellent attention to detail High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Ability to work as a part of team and use own initiative Thoroughly professional approach to Estate Agency Live within a reasonable commuting distance The Company: Our client is a market leading local independent agency with a reputation for excellent customer service and for being the local expert when it comes to both Sales and Lettings. Benefits: Numerous benefits with this Lettings Progressor role include: 5 day working week Monday to Friday Competitive salary Working for a busy agency Contact Us: If you are interested in this role as a Lettings Progressor , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38061 Lettings Progressor
May 01, 2024
Full time
Worth Recruiting Property Industry Recruitment LETTINGS PROGRESSOR Location: Epsom, Surrey Salary: £30k Position: Permanent Full Time Are you enthusiastic about lettings? Do you have a detailed knowledge of Lettings Processes, agreements and notices? An enthusiastic Letting Progression Advisor is needed for a highly respected Independent Estate agency based in Epsom office. The ideal candidate will have a solid background in administration in the Lettings Industry, be able to cope well under pressure, work to deadlines and deliver a first-class support service to the Lettings team, Landlords and Tenants. You will be responsible for all areas of the Lettings process from referencing tenants to releasing the keys to the tenants. You will be working in a fast-paced environment so you must be able to manage your time efficiently and stick to tight deadlines. You will also need to be personable, energetic and able to work as part of a successful busy team! The skills required for this Lettings Progressor role will include: Experience as a Lettings Administrator/ Progressor ARLA qualification desirable or willing to work towards it Well organised and excellent attention to detail High level of customer service skills Good telephone manner and positive attitude Well presented, ambitious and self-motivated Ability to work as a part of team and use own initiative Thoroughly professional approach to Estate Agency Live within a reasonable commuting distance The Company: Our client is a market leading local independent agency with a reputation for excellent customer service and for being the local expert when it comes to both Sales and Lettings. Benefits: Numerous benefits with this Lettings Progressor role include: 5 day working week Monday to Friday Competitive salary Working for a busy agency Contact Us: If you are interested in this role as a Lettings Progressor , please contact the Property Recruitment Team at Worth Recruiting and please send us a copy of your CV. Worth Recruiting Property Industry Recruitment provides a bespoke recruitment service to the Property Industry including roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management and Financial Services. You are always welcome to call our office and talk, in complete confidence, to one of our recruitment experts. Call us today or visit our website: worthrecruiting.me. GDPR: Worth Recruiting are acting as a recruitment agency in relation to this position. By submitting your application, you are consenting to Worth Recruiting processing and storing your data for the purposes of your job search. Feedback: We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the Worth Recruiting team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future. Confidentiality: All communications with staff at Worth Recruiting are completely confidential. We will always want to have a conversation with you before we are able to submit your CV to our client. Quote: job WR38061 Lettings Progressor
Estate Agent Trainee Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales, retail sales or membership sales and you will need to drive and have your own car. Estate Agent Trainee Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers and tenants, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, tenants and landlords expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Negotiator Basic salary 17,500 plus 150 per month car allowance ( 1,800 per year) with very realistic on target earnings of 30,000. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 01, 2024
Full time
Estate Agent Trainee Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales, retail sales or membership sales and you will need to drive and have your own car. Estate Agent Trainee Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers and tenants, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, tenants and landlords expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Negotiator Basic salary 17,500 plus 150 per month car allowance ( 1,800 per year) with very realistic on target earnings of 30,000. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Estate Agent Trainee Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to 16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5% Estate Agent Trainee Sales Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Sales Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To introduce clients and applicants to your Mortgage Consultant. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Sales Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of up to 16,000 with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 01, 2024
Full time
Estate Agent Trainee Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to 16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5% Estate Agent Trainee Sales Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Sales Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To introduce clients and applicants to your Mortgage Consultant. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Sales Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of up to 16,000 with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Estate Agent Trainee Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to 16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5% Estate Agent Trainee Sales Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Sales Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To introduce clients and applicants to your Mortgage Consultant. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Sales Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of up to 16,000 with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 01, 2024
Full time
Estate Agent Trainee Sales Negotiator Applications are now invited from Trainees who are looking to enter the Estate Agency industry and become an Estate Agent however, you will need to have a strong sales background in for example car sales, mobile telephone sales or membership sales and you will need to drive and have your own car. You will receive an initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) whilst you are building your sales pipeline (commission) so for the first 6 months of your employment you cannot earn less than this. Thereafter, you will be offered a basic salary of up to 16,000 (please note working in a sales role where you receive commission it is impossible to ever just earn your basic salary) with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. The commission structure is truly outstanding with 5% personal sales commission + 2.5% personal commission for booking the PMA (Property Market Appraisal) so if you book the PMA (so pick up the phone first) book the valuation and it comes on to the market you have already earnt 2.5% commission. You then sell it and take 5% commission so a combined 7.5% Estate Agent Trainee Sales Negotiator You will provide clients and customers with a professional Estate Agency service, maximising business from opportunities created. Estate Agent Trainee Sales Negotiator Key Responsibilities: To interview applicants in a structured fashion, identifying needs and business opportunities. To contact qualified applicants regularly, advising them of suitable properties and arranging viewing appointments. To negotiate with potential purchasers, ensuring that our clients' interests are your primary concern. To co-ordinate your transactions ensuring that you provide the highest standards of customer care to buyers and sellers, expediting the matter and securing future recommendations. To integrate into a team environment and to provide support to your colleagues and Branch Manager. To introduce clients and applicants to your Mortgage Consultant. To ensure that service standards laid down by the company are met. To achieve sales targets as agreed with your Branch Manager. To be familiar with all systems, procedures and legislation. To project a professional image to the public and work colleagues. Estate Agent Trainee Sales Negotiator Experience / Qualification: A robust sales background. Estate Agent Trainee Sales Negotiator Initial 6 month guaranteed salary of between 22,000 and 25,000 (pro-rata and very much dependent on the individual candidate) Thereafter, you will be offered a basic salary of up to 16,000 with very realistic on target earnings of 30,000 in year 1 and rising in year 2 plus 40p per mile petrol allowance for business miles. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Lettings Coordinator A minimum of 2 years experience is required and you will need to know the current Lettings legislation and show that you have carried out referencing/renewals in the past. Monday to Friday 9.00am to 6.00pm. This is a maternity cover position however, there may be an opportunity to stay longer in the event of their current Lettings Coordinator deciding to go part time or going into another position. An exciting opportunity for a Lettings Coordinator to join a busy Lettings team. The successful candidate will fulfill a busy and important role, liaising between landlords and tenants to ascertain if they want to renew their current tenancy for a further fixed term period, and if so, negotiating new levels of rent and any specific terms. Knowledge of using Fcc Paragon or CFP Winman would be an advantage. Lettings Coordinator You will be responsible for negotiating the terms of a tenancy renewal with the Tenant and the Landlord. Liaising with both parties to agree any new levels of rent or other specific terms outside of our standard tenancy agreement. All negotiations are undertaken either by telephone or email, so candidates must be a confident and professional communicator. Utilising our computer-based systems to ensure records are kept up to date. Ensuring all parties are kept up to date, including fellow work colleagues. Referencing tenants and checking safety certificates and Lettings Administration and running a property file from start to finish. Carrying out compliance checks. Preparing legal documents. Chasing arrears. Lettings Coordinator Previous experience within Tenancy Renewals or another area or Residential Lettings. A proactive "can do" attitude, with exceptional organisational skills and capable of working efficiently to specific deadlines. Excellent communication skills, both written and verbal IT proficient, you will be familiar with MS Office packages and able to learn quickly. Lettings Coordinator The position would suit someone with a flair for administration and organisation. Lettings Coordinator Basic salary 26,000 to 27,000 depending on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
May 01, 2024
Full time
Lettings Coordinator A minimum of 2 years experience is required and you will need to know the current Lettings legislation and show that you have carried out referencing/renewals in the past. Monday to Friday 9.00am to 6.00pm. This is a maternity cover position however, there may be an opportunity to stay longer in the event of their current Lettings Coordinator deciding to go part time or going into another position. An exciting opportunity for a Lettings Coordinator to join a busy Lettings team. The successful candidate will fulfill a busy and important role, liaising between landlords and tenants to ascertain if they want to renew their current tenancy for a further fixed term period, and if so, negotiating new levels of rent and any specific terms. Knowledge of using Fcc Paragon or CFP Winman would be an advantage. Lettings Coordinator You will be responsible for negotiating the terms of a tenancy renewal with the Tenant and the Landlord. Liaising with both parties to agree any new levels of rent or other specific terms outside of our standard tenancy agreement. All negotiations are undertaken either by telephone or email, so candidates must be a confident and professional communicator. Utilising our computer-based systems to ensure records are kept up to date. Ensuring all parties are kept up to date, including fellow work colleagues. Referencing tenants and checking safety certificates and Lettings Administration and running a property file from start to finish. Carrying out compliance checks. Preparing legal documents. Chasing arrears. Lettings Coordinator Previous experience within Tenancy Renewals or another area or Residential Lettings. A proactive "can do" attitude, with exceptional organisational skills and capable of working efficiently to specific deadlines. Excellent communication skills, both written and verbal IT proficient, you will be familiar with MS Office packages and able to learn quickly. Lettings Coordinator The position would suit someone with a flair for administration and organisation. Lettings Coordinator Basic salary 26,000 to 27,000 depending on experience. Kings Permanent Recruitment for Estate Agents hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Estate Agency Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Do you have a passion for selling a 'high end' product? Is luxury travel your forte? An exciting opportunity has arisen for an experienced and enthusiastic Reservations Advisor with a passion for travel to join the Team of an ambitious owner-run luxury tour operator based in Cheshire. This luxury Tour Operator works closely with travel agents to design bespoke holidays and itineraries to some of the world's preeminent destinations. JOB DESCRIPTION: A suitably experienced candidate is required to join this busy travel team, selling worldwide destinations, via telephone. All of the enquiries will be for Worldwide destinations, with many of the enquiries / bookings being for multi-centres and luxury, high-spend travellers. Candidates living in Greater Manchester areas, South Manchester and Cheshire are in good locations, for this role. Responsibilities include: - Booking flights, accommodation and tailor-made itineraries, to worldwide destinations - Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options - Delivering excellent levels of customer service, maintaining the strong reputation of this travel company. - Using GDS, daily - Administrative duties relating to after sales - Developing effective relationships with Agents and Suppliers - Gaining and maintaining first-hand knowledge of the product range EXPERIENCE REQUIRED: This is an excellent position working for a busy, luxury travel company, requiring a suitably experienced individual. You will ideally have experience in luxury reservations, be sales focussed with a positive outlook and the ability to work well within a team. A proficient telephone manner and excellent attention to detail is key for this role, as well as the ability to work well under pressure. THE PACKAGE: In return an extremely competitive salary plus OTE. This is an exciting opportunity to work for this luxury company which offers a promise for progression. INTERESTED? For this Luxury Travel Consultant role, please click the link, call Hollie on (phone number removed) or send your CV to (url removed)
May 01, 2024
Full time
Do you have a passion for selling a 'high end' product? Is luxury travel your forte? An exciting opportunity has arisen for an experienced and enthusiastic Reservations Advisor with a passion for travel to join the Team of an ambitious owner-run luxury tour operator based in Cheshire. This luxury Tour Operator works closely with travel agents to design bespoke holidays and itineraries to some of the world's preeminent destinations. JOB DESCRIPTION: A suitably experienced candidate is required to join this busy travel team, selling worldwide destinations, via telephone. All of the enquiries will be for Worldwide destinations, with many of the enquiries / bookings being for multi-centres and luxury, high-spend travellers. Candidates living in Greater Manchester areas, South Manchester and Cheshire are in good locations, for this role. Responsibilities include: - Booking flights, accommodation and tailor-made itineraries, to worldwide destinations - Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options - Delivering excellent levels of customer service, maintaining the strong reputation of this travel company. - Using GDS, daily - Administrative duties relating to after sales - Developing effective relationships with Agents and Suppliers - Gaining and maintaining first-hand knowledge of the product range EXPERIENCE REQUIRED: This is an excellent position working for a busy, luxury travel company, requiring a suitably experienced individual. You will ideally have experience in luxury reservations, be sales focussed with a positive outlook and the ability to work well within a team. A proficient telephone manner and excellent attention to detail is key for this role, as well as the ability to work well under pressure. THE PACKAGE: In return an extremely competitive salary plus OTE. This is an exciting opportunity to work for this luxury company which offers a promise for progression. INTERESTED? For this Luxury Travel Consultant role, please click the link, call Hollie on (phone number removed) or send your CV to (url removed)
Customer Service Advisor Ongoing long term temp role Northampton 11.50p/h Monday to Friday 9am-5pm Takes care of standard order and quotation processing and follow up by telephone while pro-actively challenges these (mainly during call) to find added value for customer Answers and takes care of general and technical questions by customers and ensures their escalation when required. Able to provide CS and non-CS updates. Acts as liaison between customers, production and distribution departments related to specific customer orders. Ensures active Customer development. Pro-actively identifies "business opportunities" and secures information transfer to the company to actively support the current sales activities If you are interested in this role please contact (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Seasonal
Customer Service Advisor Ongoing long term temp role Northampton 11.50p/h Monday to Friday 9am-5pm Takes care of standard order and quotation processing and follow up by telephone while pro-actively challenges these (mainly during call) to find added value for customer Answers and takes care of general and technical questions by customers and ensures their escalation when required. Able to provide CS and non-CS updates. Acts as liaison between customers, production and distribution departments related to specific customer orders. Ensures active Customer development. Pro-actively identifies "business opportunities" and secures information transfer to the company to actively support the current sales activities If you are interested in this role please contact (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Assistant Store Manager (London) - full-time TOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman. From the studio in Stockholm, the label explores the appeal of a modern uniform through distinct design cues, meticulous craftsmanship and methodic repetition. TOTEME is a conscious label committed to making decisions that work in favor of people, animals and the planet. The role TOTEME is looking for an Assistant Store Manager for our new London flagship store. In this role you will act as a Brand ambassador, lead and coach your team, work to meet sales goals, build authentic, client-centric relationships and provide elevated in-store experiences for our clients. You will report to the Store Manager. Responsibilities Drive and monitor sales performance and targets. Monitor efficient workflows and the staff rota in line with daily operational needs. Coach the Sales Advisors by being a commercial-minded role model prompting cross-selling and repurchase. Support, brief, and coach Sales Advisors on the brand, collections, in-store experience and store policies on uniforms, grooming guidelines, and so on. Support the Store Manager in developing and executing in-store events and activations. Drive your and your team's clientele by encouraging the development of genuine long-term relationships. Ensure alignment with visual merchandising strategies and coach team members on day-to-day standards. Manage daily and weekly briefs with the team on company policy, business priorities, and collection. Provide internal company stakeholders with product recommendations and qualitative feedback based on local insight and Client needs. Participate in and contribute to TOTEME's social and environmental sustainability strategy. Your profile 3 years of experience in luxury retail in a Senior Sales position or higher. A degree in Business or Fashion is preferable. Skilled in Excel and PowerPoint. An understanding of workflow and budgeting efficiency. Fluent in spoken and written English About you A TOTEME ambassador who lives and breathes our culture and values. A genuine interest in people and discovering our customer base. Passionate about providing a luxury experience for our customers. Excellent organizational skills and can-do attitude Flexibility to work evenings and weekends. This is a full-time position based at TOTEME's new flagship store on London's Mount Street with a start date of December 2023. TOTEME has teams in Stockholm, London and New York and a growing number of stores in Europe, North America and Asia. You will join a dynamic, creative and highly collaborative team working towards exciting projects and milestones. You will contribute to the company's development and have the opportunity to grow within your role. TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience. By applying to this position I agree with TOTEME's privacy policy and to be contacted about future job opportunities for up to 3 years from the submission date. Find out more about our privacy policy here.
May 01, 2024
Full time
Assistant Store Manager (London) - full-time TOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman. From the studio in Stockholm, the label explores the appeal of a modern uniform through distinct design cues, meticulous craftsmanship and methodic repetition. TOTEME is a conscious label committed to making decisions that work in favor of people, animals and the planet. The role TOTEME is looking for an Assistant Store Manager for our new London flagship store. In this role you will act as a Brand ambassador, lead and coach your team, work to meet sales goals, build authentic, client-centric relationships and provide elevated in-store experiences for our clients. You will report to the Store Manager. Responsibilities Drive and monitor sales performance and targets. Monitor efficient workflows and the staff rota in line with daily operational needs. Coach the Sales Advisors by being a commercial-minded role model prompting cross-selling and repurchase. Support, brief, and coach Sales Advisors on the brand, collections, in-store experience and store policies on uniforms, grooming guidelines, and so on. Support the Store Manager in developing and executing in-store events and activations. Drive your and your team's clientele by encouraging the development of genuine long-term relationships. Ensure alignment with visual merchandising strategies and coach team members on day-to-day standards. Manage daily and weekly briefs with the team on company policy, business priorities, and collection. Provide internal company stakeholders with product recommendations and qualitative feedback based on local insight and Client needs. Participate in and contribute to TOTEME's social and environmental sustainability strategy. Your profile 3 years of experience in luxury retail in a Senior Sales position or higher. A degree in Business or Fashion is preferable. Skilled in Excel and PowerPoint. An understanding of workflow and budgeting efficiency. Fluent in spoken and written English About you A TOTEME ambassador who lives and breathes our culture and values. A genuine interest in people and discovering our customer base. Passionate about providing a luxury experience for our customers. Excellent organizational skills and can-do attitude Flexibility to work evenings and weekends. This is a full-time position based at TOTEME's new flagship store on London's Mount Street with a start date of December 2023. TOTEME has teams in Stockholm, London and New York and a growing number of stores in Europe, North America and Asia. You will join a dynamic, creative and highly collaborative team working towards exciting projects and milestones. You will contribute to the company's development and have the opportunity to grow within your role. TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience. By applying to this position I agree with TOTEME's privacy policy and to be contacted about future job opportunities for up to 3 years from the submission date. Find out more about our privacy policy here.