IMPERIAL WAR MUSEUMS

HR Business Partner Why This Role Matters IWM is delivering an ambitious transformation agenda, with one of our core organisational objectives being to make IWM a fantastic place to work . The People & Culture team plays a central role in shaping how we support, develop and empower our people so they can deliver extraordinary work every day. As our HR Business Partner , you will act as a trusted advisor to leaders across the organisation, guiding them through change, organisational development, people challenges, and cultural evolution. You will have a direct impact on employee experience, wellbeing, inclusion, talent development, and the strength of our employer brand. This role is an opportunity to shape a modern, people centred HR function in a unique organisation with a powerful mission. What It's Like to Work Here At IWM, people care deeply about the mission and about each other. You'll join a genuinely supportive community where: relationships are built on trust curiosity and continuous improvement are encouraged hybrid working is enabled where practical new ideas, innovation and evidence-led decision-making are welcomed wellbeing, inclusion and respect are central to our culture People & Culture has strong visibility across the organisation, working closely with leaders to embed inclusive behaviours, strengthen capability and deliver meaningful change. You'll have the autonomy to bring your expertise, creativity and judgement to the table. Although primarily based in London, you'll also travel to our five branches across the UK, ensuring all colleagues receive a consistent, high quality People service. What You'll Be Doing Your role is both strategic and hands-on, blending partnership, coaching, insight, and operational excellence. A typical month could include: Business Partnering & Leadership Support Building strong, proactive relationships with senior leaders and managers across your business areas Designing and delivering local people plans aligned to IWM's strategic objectives Coaching managers on performance, employee relations, change, and people management Acting as a change agent , supporting delivery of organisational change programmes Leading on complex employee relations cases , using IWM's restorative framework to resolve issues effectively Using people analytics, survey data and key metrics to inform decision-making and highlight priorities Supporting succession planning and workforce planning, working closely with Learning & Development Updating, advising on and developing People policies and procedures Identifying and mitigating people risks, including capability gaps, single-point dependencies and organisational risks Building constructive relationships with recognised trade union representatives Delivering the People & Culture Strategy Supporting the Director of People & Culture in delivering strategic people initiatives Researching, benchmarking and bringing new ideas to strengthen people practices Leading or contributing to projects that enhance employee experience and organisational culture Playing a key role in advancing IWM's Access & Inclusion agenda Supporting employee engagement initiatives and contributing to the development of IWM's employee value proposition Contributing to annual corporate planning and ensuring People plans are achievable and aligned to organisational goals What We're Looking For Required We're looking for someone who brings: CIPD Level 7 qualification or equivalent senior-level HR/OD/change experience Strong ability to deliver impactful HR advice at senior management level Experience managing complex people initiatives, organisational change or multi stakeholder projects Confidence handling senior-level conversations with sound judgement and discretion Experience supporting performance, employee relations and people development Ability to work effectively under pressure, balancing planned work with unplanned issues Experience identifying, designing and implementing People initiatives Strategic partnering experience, particularly around organisational design and development Desirable Experience working with trade unions or staff forums Experience working within organisations focused on continuous improvement Experience supporting multi site operations Experience in a commercialised not for profit or cultural sector environment How You'll Work You'll work in partnership with senior leaders and managers across all directorates, ensuring that People & Culture is a trusted, proactive and strategic partner. You'll collaborate with specialists in Learning & Development, People Operations, Wellbeing, Diversity & Inclusion and organisational leadership to deliver a cohesive, high-impact People service. Hybrid working is available, with on site presence guided by business needs, collaboration, and stakeholder engagement. What Success Looks Like Over the course of your time with us, success will look like: Strong, trusted relationships with senior leaders and managers Clear people plans that support business priorities and positive cultural change High-quality coaching and guidance that strengthens people capability Meaningful improvements in employee experience, engagement and inclusion Positive outcomes in complex employee relations cases Evidence led insights supporting strategic decision making Contribution to key People & Culture projects and strategic programmes A developed and more confident People Advisor/Officer cohort For a full list of duties and the person specification which your application will be marked against, please view the Job Description.