DDH Recruitment Ltd

Introduction Spa Manager, four-star beachside hotel, North Devon Location: North Devon coast, near Braunton Salary: £45,000 per annum plus a monthly share of staff tips Contract: Permanent, full time, 45 hours a week Live-In: Accommodation available if you're relocating (not essential) This renowned four-star hotel sits above one of North Devon's finest beaches. Its spa has sea views, a loyal guest following and a name for first-class service. Facilities include a thermal suite with a beach-view vitality pool, indoor and outdoor pools, a fully equipped gym, a fitness and wellbeing class programme, a rooftop relaxation room and the spa's own product range. The hotel needs an experienced Spa Manager to lead the spa and shape its next chapter. Moving to the area? Live-in accommodation is available, so relocating to the coast is easy. You don't have to live in, and local candidates are just as welcome. Tasks The Role You'll run every part of the spa and its commercial performance, and report to the General Manager. The spa is open seven days a week, from early morning into the evening. You'll work 45 hours a week over five days on a rota that covers opening and closing shifts, weekends and bank holidays. You'll also cover treatments and reception when the day needs it. Key Responsibilities Run the spa day to day and keep standards high in every area Deliver revenue targets and manage the budget, including payroll and cost control Track and report on treatment room use, average spend, retail sales and memberships Grow retail sales of the spa's own product range Grow and keep spa memberships Plan promotions, spa packages and events with the hotel's sales and marketing team Manage stock, ordering and suppliers Recruit, induct and train therapists, receptionists and spa attendants Write rotas that balance guest demand with labour costs Hold one-to-ones and appraisals, and manage team performance Oversee the spa booking system and keep accurate records Open and close the spa when on duty Keep health and safety, COSHH, and pool and thermal water testing up to date Respond to guest feedback and online reviews, and put things right quickly Profile Key Requirements Proven experience in a spa management role Level 3 qualification in Beauty or Spa Therapy, or equivalent A track record of hitting revenue and retail targets Experience of managing rotas and stock Hands-on and happy to cover treatments and spa attendant duties A warm, professional manner with guests and staff Immaculate personal presentation Flexible to work shifts, weekends and bank holidays Desirable Hotel spa experience Experience of managing a membership base Experience of the Trybe booking system If you love leading a calm, busy spa and a happy team, this could be the role for you. We offer £45,000 per annum Monthly share of staff tips Live-in accommodation available (not essential) Paid holiday and a company pension Complimentary meals on duty, uniform provided and free staff parking Training and real progression across the hotel group Discounts on food, drink and hotel stays across the group Hospitality Rewards discounts and an employee assistance programme A stunning coastal setting to work in every day Apply today to find out more. Additional Information CVs in English (Word or PDF format only). Important Notes: Applications by email or phone. Word format and ENGLISH only. DDH does not charge work seekers. All workers subject to UK taxation. By applying for this role, you consent to DDH Recruitment Ltd holding and processing your personal data, including your CV and contact details, for the purpose of assessing your suitability for this and other suitable vacancies. Your information will be handled in accordance with our Privacy Policy and UK GDPR, will not be shared with any third party without your consent, and will be retained only for as long as necessary. You may ask us to amend or delete your data at any time by contacting DDH Recruitment Ltd.

Head Kitchen Porter, 2 AA Rosette country house hotel, Hertfordshire Reference: DDH1720 Location: Welwyn Garden City, Hertfordshire Salary: £14 per hour (about £32,760 a year), plus tronc of up to £5,000 a year Contract: Permanent, full time, 45 hours a week Live-In: Accommodation available at up to £110 a week (not essential) This beautiful country house hotel is the ideal retreat for business and pleasure, set in the Hertfordshire countryside. It has a 490-acre farm, 29 bedrooms, a 2 AA Rosette restaurant and nine function and conference rooms, and it's a popular year-round wedding venue. It's a busy, high-quality operation, and the kitchen team is central to every guest's experience. The hotel is looking for an experienced Head Kitchen Porter to lead the porter team and keep the kitchen running to the highest standard. Moving to the area? Live-in accommodation is available at up to £110 a week, so relocating is easy. You don't have to live in, and local candidates are just as welcome. Tasks The Role As Head Kitchen Porter, you'll lead the kitchen porter team and take charge of cleanliness, hygiene and organisation across a busy 2 Rosette kitchen. You'll work closely with the Head Chef and the brigade on restaurant service, weddings and functions. The role is 45 hours a week over five days, on a rota that includes evenings, weekends and bank holidays. Key Responsibilities Lead, train and support the kitchen porter team Plan porter rotas and cover for busy services, weddings and events Set and check daily cleaning schedules and regular deep cleans Keep the kitchen, stores and equipment clean, hygienic and organised at all times Make sure crockery, glassware, utensils and equipment are washed and stored correctly Order and monitor cleaning chemicals and supplies, and follow COSHH procedures Report equipment faults and help keep machinery well maintained Manage waste, recycling and composting Help the chefs with food preparation when needed Keep to health and safety rules, and report any hazards or incidents Profile Key Requirements Solid experience as a Kitchen Porter in a busy, quality kitchen Experience of leading or supervising other porters, or ready to step up Good knowledge of kitchen hygiene, COSHH and health and safety Well organised, with a strong eye for detail Physically fit for demanding kitchen work Good communication and teamwork skills Reliable, punctual and methodical Flexible to work evenings, weekends and bank holidays This role would suit a dependable, experienced Kitchen Porter who takes pride in running a busy kitchen to a high standard and is ready to lead a team. We offer £14 per hour (about £32,760 a year) Tronc of up to £5,000 a year Live-in accommodation at up to £110 a week (not essential) A permanent, full-time role at a prestigious 2 Rosette country house hotel A stunning 490-acre countryside setting A supportive, friendly team and a varied, year-round operation If you're an experienced Kitchen Porter ready to lead a team at a respected country house hotel, apply today with your up-to-date CV. Additional Information CVs in English (Word or PDF format only). Important Notes: Applications by email or phone. Word format and ENGLISH only. DDH does not charge work seekers. All workers subject to UK taxation. By applying for this role, you consent to DDH Recruitment Ltd holding and processing your personal data, including your CV and contact details, for the purpose of assessing your suitability for this and other suitable vacancies. Your information will be handled in accordance with our Privacy Policy and UK GDPR, will not be shared with any third party without your consent, and will be retained only for as long as necessary. You may ask us to amend or delete your data at any time by contacting DDH Recruitment Ltd.