IT Support Team Leader £37,000 to £42,000 basic salary per annum plus benefits including bonus (approx. 5-10%), pension, 23 days holiday (increasing with length of service), healthcare scheme, incentives and excellent training & development plans etc. We currently have a fantastic opportunity for an IT Support Team Leader to join an industry-leading organisation based in central Reading. Working within a small internal IT team, the IT Support Team Leader will remain hands-on across 1st and 2nd line support, taking ownership of more complex issues while also contributing to project and improvement work. The role offers a genuine longer-term route into IT leadership. You will work closely with the IT Director, gradually taking on more responsibility with the potential to progress into management and ultimately lead the IT function as the business continues to grow. The successful IT Support Team Leader will have strong previous IT support experience, ideally at 2nd line or senior support level, and be comfortable troubleshooting independently and administering Microsoft 365 environments. Previous leadership or mentoring experience would be beneficial, although ambitious Senior IT Support Engineers or Technicians looking to step into leadership would also be considered. Essential skills: Windows 11 Microsoft 365 Azure AD / Entra ID Strong 1st and 2nd line troubleshooting and problem-solving skills Strong communication and customer service skills Ability to work autonomously and take ownership of technical issues An interest in developing into team leadership and IT management This is an excellent opportunity for an ambitious IT Support Team Leader to combine hands-on technical work with leadership responsibility, project involvement and a genuine long-term route into IT management as the organisation continues to grow. If you are interested, please click "apply now". Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me. Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Oct 23, 2026
Full time
IT Support Team Leader £37,000 to £42,000 basic salary per annum plus benefits including bonus (approx. 5-10%), pension, 23 days holiday (increasing with length of service), healthcare scheme, incentives and excellent training & development plans etc. We currently have a fantastic opportunity for an IT Support Team Leader to join an industry-leading organisation based in central Reading. Working within a small internal IT team, the IT Support Team Leader will remain hands-on across 1st and 2nd line support, taking ownership of more complex issues while also contributing to project and improvement work. The role offers a genuine longer-term route into IT leadership. You will work closely with the IT Director, gradually taking on more responsibility with the potential to progress into management and ultimately lead the IT function as the business continues to grow. The successful IT Support Team Leader will have strong previous IT support experience, ideally at 2nd line or senior support level, and be comfortable troubleshooting independently and administering Microsoft 365 environments. Previous leadership or mentoring experience would be beneficial, although ambitious Senior IT Support Engineers or Technicians looking to step into leadership would also be considered. Essential skills: Windows 11 Microsoft 365 Azure AD / Entra ID Strong 1st and 2nd line troubleshooting and problem-solving skills Strong communication and customer service skills Ability to work autonomously and take ownership of technical issues An interest in developing into team leadership and IT management This is an excellent opportunity for an ambitious IT Support Team Leader to combine hands-on technical work with leadership responsibility, project involvement and a genuine long-term route into IT management as the organisation continues to grow. If you are interested, please click "apply now". Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me. Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Senior IT Support Technician £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, 23 days holiday, healthcare scheme, incentives and excellent training & development plans etc. We currently have a fantastic opportunity for a Senior IT Support Technician to join an established and growing organisation based in central Reading. They are looking for a Senior IT Support Technician to become a key member of their small internal IT team on a permanent basis. The Senior IT Support Technician will provide 1st and 2nd line support across the business, taking ownership of more complex and escalated technical issues while also helping to maintain and improve the wider IT environment. Alongside day-to-day support, you will also play a key part in upcoming IT projects and improvement work. Our client provides a friendly working environment, a well-rounded benefits package and plenty of opportunities for training and development. Working within a small IT team will also give the successful Senior IT Support Technician broad exposure across support, systems administration, infrastructure and project work rather than being restricted to a narrow support function. The successful candidate will have good previous IT support experience, ideally operating at 2nd line level, and will be comfortable troubleshooting issues independently and administering Microsoft 365 environments. Essential skills: Windows 11 Microsoft 365 Azure AD / Entra ID Strong troubleshooting and problem-solving skills Strong communication and customer service skills Ability to work autonomously as well as part of a small team Experience with technologies such as Microsoft Intune, networking, RMM tools, backup solutions or IT security platforms would also be beneficial. This is an excellent opportunity for the successful Senior IT Support Technician to join a thriving organisation where you will gain broad technical exposure and where the projected growth of the company could significantly accelerate your career progression. If you are interested, please click "apply now". Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me. Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
Oct 08, 2026
Full time
Senior IT Support Technician £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, 23 days holiday, healthcare scheme, incentives and excellent training & development plans etc. We currently have a fantastic opportunity for a Senior IT Support Technician to join an established and growing organisation based in central Reading. They are looking for a Senior IT Support Technician to become a key member of their small internal IT team on a permanent basis. The Senior IT Support Technician will provide 1st and 2nd line support across the business, taking ownership of more complex and escalated technical issues while also helping to maintain and improve the wider IT environment. Alongside day-to-day support, you will also play a key part in upcoming IT projects and improvement work. Our client provides a friendly working environment, a well-rounded benefits package and plenty of opportunities for training and development. Working within a small IT team will also give the successful Senior IT Support Technician broad exposure across support, systems administration, infrastructure and project work rather than being restricted to a narrow support function. The successful candidate will have good previous IT support experience, ideally operating at 2nd line level, and will be comfortable troubleshooting issues independently and administering Microsoft 365 environments. Essential skills: Windows 11 Microsoft 365 Azure AD / Entra ID Strong troubleshooting and problem-solving skills Strong communication and customer service skills Ability to work autonomously as well as part of a small team Experience with technologies such as Microsoft Intune, networking, RMM tools, backup solutions or IT security platforms would also be beneficial. This is an excellent opportunity for the successful Senior IT Support Technician to join a thriving organisation where you will gain broad technical exposure and where the projected growth of the company could significantly accelerate your career progression. If you are interested, please click "apply now". Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me. Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
