Martin House Children's Hospice

Responsible to Head of Facilities and Health and Safety Hours of work 35 hours per week Place of work Martin House and in the Community Overall purpose of the role To support the Head of Facilities and Health and Safety. To ensure all Martin House buildings, grounds, fixtures and fittings, equipment and vehicles are maintained in line with current legislation and best practice. To coordinate maintenance works safely and effectively across the organisation, ensuring continuity of core-services and delivering high standards. To ensure that maintenance schedules are up to date and in line with current legislation. Tasks and duties People Management To manage the maintenance operatives and gardener on a daily basis and undertake team meetings, one to one meetings and appraisals. To manage the maintenance team rota fairly, ensuring that the hospice always has an appropriate level of maintenance cover seven days a week including Bank Holidays. To work one weekend in four dealing with unforeseen problems relating to hospice premises, grounds, shops and vehicles. To provide weekend cover when maintenance staff are on annual leave or off sick In the absence of staff from the team, undertake critical tasks to ensure the continued provision of a high quality service. Ensure the team undertake mandatory training required for their job roles in line with the organisations policies and procedures Vehicle/Fleet Management Ensure vehicles are maintained in line with legislation and have a valid MOT, service, weekly inspection and Tax. Ensure any reactive or remedial works are carried out in a timely fashion. To supervise the regular team of volunteers who assist the maintenance department with vehicle maintenance. Record keeping To ensure all maintenance service, repair and inspection records are stored correctly and any recommendations are escalated to the head of facilities and health and safety. To assist with mapping services, plant and equipment. To ensure drawings and manuals are updated following maintenance works. Maintenance To contribute to the preparation of maintenance programmes in liaison with the head of facilities and health and safety to ensure the best use of resources within defined limits. To ensure all planned preventative maintenance is carried out and recommendations are recorded and appropriately actioned. To ensure all Martin House buildings, fixtures & fittings, vehicles and equipment are maintained to a high standard in accordance with current legislation, policies and procedures. To be responsible for the planned and reactive maintenance of all of the organisation's buildings, both internally and externally. To ensure all the children's play equipment is maintained to a high standard in line with current legislation and approved codes of practice. Health and Safety To manage the maintenance team staff and volunteers to assist Martin House in meeting its requirements under health and safety legislation. To help implement the operational policies and procedures specific to facilities management and health and safety. Support managers in preventing accidents, injuries and health problems as well as promoting wellbeing in the workplace across the organisation. To assist the head of facilities and health and safety. Ensure the fire alarm system is tested and drills are carried out at the Hospice in line with current legislation. To ensure the maintenance team keep all car parks and footpaths free of ice and snow during periods of adverse weather, and provide cover for the team in their absence (This will mean a 7am start to clear main areas before staff arrive). To meet monthly with the head of facilities and health and safety to update on progression of action plans and report on team performance. To discuss health and safety as an agenda item at maintenance team meetings. Carry out "toolbox talks" with the maintenance team including volunteers. To ensure risk assessments are available for all maintenance activities and are reviewed and updated in line with Martin House policies. Budget Management To source and manage competitively priced quotes for equipment and services as requested by facilities and health and safety manager, ensuring value for money. These should be managed in line with our procurement policy and have an influence on the budget. Contractor Management To co-ordinate all maintenance works across the organisation and ensure compliance against legislation and internal policy and procedures. To develop working relationships with contractors to ensure the provision of a quality service which demonstrates value for money and corporate governance arrangements. General To undertake other duties commensurate with the general level of responsibility of the post. Health & Safety To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times. To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services. To be aware of your health and safety responsibilities as an employee and adhere to these. Personal development To adopt a positive and reflective approach to personal and professional development. To participate constructively in a yearly annual appraisal. To undertake core competencies for clinical skills and specific training and to remain updated. To work in conjunction with the education co-ordinators to develop your practice and care for the children. To work contracted hours including unsocial hours as required weekends evenings and nights. This job description reflects the present requirements of the post and will form the basis of performance appraisal. As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation. Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence. Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them. Because of this team members may be expected to accept a different or unusual task or role. Equality statement Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation Safeguarding Children, Young People and Vulnerable Adults Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check via the Disclosure and Barring Service (DBS). All Martin House employees are expected to Uphold the values of Martin House and behave in a professional manner at all times. Value equality and diversity and comply with relevant equality legislation. Attend 1:1s with line manager, team meetings and annual appraisals. Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role. Take responsibility for one's own personal development. Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work. Establish and maintain effective communication with relevant individuals and groups, both internally and externally. Take responsibility for one's own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation. Comply with information governance requirements and maintain confidentiality at all times, as required. Work within all Martin House policies and procedures. Communicate a positive image of Martin House and protect its reputation. Staff who support Martin House volunteers are expected to Carry out effective inductions for new volunteers in your department Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do Ensure your volunteers have access to some personal time with you on a regular basis Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you Support appropriate volunteer learning and development within your team Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter Play a role in the recruitment of new volunteers within your area, once appropriate training has been given Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

Care Team Member Responsible to: Care Team Leader Hours of Work: According to individual contract, with a requirement to work some unsocial hours as needed including evenings, weekends and nights Place of Work: Martin House and in the Community Overall Purpose of Role: To create and support a homely and welcoming environment in which families feel safe nurtured and rested. Provide care (physical, emotional, spiritual and social) to the affected child and their family. To work flexibly both within Martin House and the community Tasks and duties: To contribute positively to the creation and help sustain the welcoming community environment, and to establish good communication. To provide total holistic care to the poorly child, including activities such as play and recreation as well as attending to the child's physical and emotional needs. To hold each member of the team in positive regard and to foster a culture of respect and consideration between all staff. To work flexibly alongside families respecting the child routine of care. To ensure that care routines and practice are documented accurately and clearly communicated. To participate equally with other care team members in general household activities to facilitate the smooth running and family feel of Martin House. To ensure accurate and contemporaneous record adhering to standards of confidentiality at all times. To work closely with the Care Team Leader on each shift and inform them of any issues that need resolving. Health & safety: To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times. To report all accidents incidents and untoward incidents to a Deputy Director of Care and Clinical Services. To be aware of your health and safety responsibilities as an employee and adhere to these. Personal development: To adopt a positive and reflective approach to personal and professional development. To participate constructively in a yearly annual appraisal. To undertake core competencies for clinical skills and specific training and to remain updated. To work in conjunction with the education co-ordinators to develop your practice and care for the children. To work contracted hours including unsocial hours as required, weekends. evenings and nights. All Martin House Employees are expected to: Uphold the values of Martin House and behave in a professional manner at all times. Value equality and diversity and comply with relevant equality legislation. Attend 1:1s with line manager, team meetings and annual appraisals. Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role. Take responsibility for one's own personal development. Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work. Establish and maintain effective communication with relevant individuals and groups, both internally and externally. Take responsibility for one's own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation. Comply with information governance requirements and maintain confidentiality at all times, as required. Work within all Martin House policies and procedures. Communicate a positive image of Martin House and protect its reputation. This job description reflects the present requirements of the post and will form the basis of performance appraisal. As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation. Care team members may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence. Martin House has a multi-professional; multi-skilled team seeking to reach out to each family in a way that most helps them. Because of this team members may be expected to accept a different or unusual task or role. In order to provide a good standard of care at all times, all care team members will work a variety of shifts, including night duty, weekends and bank holidays Safeguarding Children, Young People and Vulnerable Adults Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check. Equality Statement: Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation