QVC, Inc.

Product Manager (Broadcast & Media Engineering)Skip to main contentWe use cookies to improve your recruitment experience. Carry on browsing if you are happy with this. For more information on how to manage cookies click here. Manager (Broadcast & Media Engineering) page is loaded Product Manager (Broadcast & Media Engineering)Applylocations: UK, West London, Chiswick: QVCtime type: Full timeposted on: Posted Todayjob requisition id: R82695Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. Your Opportunity, Your Team The Product Manager supports the QVC International business, (UK, Italy, Germany & Japan) and working as part of a gloval software engineering team. You'll be driving the strategy, development and optimisation of media and metadata product capabilities across Broadcast & Media Engineering . Where You'll Work This role is hybrid and will require you to be onsite at Chiswick Park, West London two days a week. What You'll Do You will own and manage a product portfolio within the Broadcast & Media Software Engineering domain, with a focus on image, video and metadata capabilities supporting QVC International operations You'll partner closely with business stakeholders, technology leaders and engineering teams to define product vision, gather requirements and translate needs into prioritised epics, user stories and acceptance criteria You will lead product discovery through customer research, market analysis, data validation and iterative testing to shape a clear roadmap and maximise customer and business value You will manage and prioritise the product backlog, support agile delivery teams through ceremonies and refinement sessions, and help remove obstacles to maintain delivery momentum and quality You'll monitor product performance, adoption and business outcomes post-launch, using KPIs, stakeholder feedback and data insights to drive continuous improvement and inform future direction What You'll Bring You will have experience in product management or a related field such as project management, business analysis or software development within an agile environment Strong experience translating business, customer and technical needs into clear product requirements, backlog priorities and roadmap plans Solid understanding of the product lifecycle, agile delivery practices, user story development, acceptance criteria and stakeholder management across cross-functional teams Ability to work effectively with business leaders, developers, subject matter experts and external partners, balancing competing priorities to deliver coherent product outcomes Bachelor's degree in a relevant field such as Broadcast Engineering, Digital Media or similar, with product owner certification such as CSPO, SCPO or equivalent preferred Knowledge of retail, broadcast media, digital media or social media environments would be advantageous Disability Confident Scheme QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme ("DCS"). For any UK based roles, if you'd like to be considered under this scheme, please indicate this on the application form.Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance.If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions. About Us Join Our Team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We're an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It's a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

Customer Service Representative - Part Time Days, Monday-Sunday: 10:00-20:00 (22. Hours)Applylocations: UK, Liverpool, Knowsley: QVCtime type: Part timeposted on: Posted 2 Days Agojob requisition id: R81112Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. Your Opportunity, Your Team The Customer Service representative supports our Customer Care Team in Knowsley, please view our video to find out more about what it's like to work in our Contact Centre at QVC. Joining the QVC UK team means a strong work-life balance and benefits like home office options, 30 days of annual leave, QVC bike leasing, comprehensive health program, free parking and a subsidised cafeteria. Best of all, you'll join a global, dynamic company where collaboration and support help you make a real impact. Hourly Pay £13.81 per hour Where You'll Work Work from home approach (Minimum of first 3 months working onsite) We aim to provide a flexible workplace where you can enjoy a combination of home and office-based working. Your leader will discuss what options we have available and what will work best for you and the business. Contract type Permanent Part-time Work hours On Call Days Monday - Sunday: 10:00-20:00, with 2 weeks notice of shift. What You'll Do In addition to being the welcoming friendly voice of QVC, you will be passionate about providing world class customer service. Our Customer Care Team Members handle inbound customer calls, resolving customers' often complex enquiries whilst driving brand advocacy. Whilst working as part of a team to ensure our overall success, you will also work towards achievable individual performance targets. To set you up to be successful and ensure you are ready to be great in your role, you will be provided with a supportive and seamless onboarding experience - which will include four weeks of training. What You'll Bring The desire to deliver a first-class customer service experience. Have experience interpreting and responding to customer questions. Experience using a computer is necessary in this role.INDOPS Disability Confident Scheme QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme ("DCS"). For any UK based roles, if you'd like to be considered under this scheme, please indicate this on the application form.Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance.If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions. About Us Join Our Team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We're an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It's a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

QVC, Inc. is seeking a part-time Customer Service Representative in Liverpool to provide exceptional customer service. You'll handle inbound customer inquiries while aiming for individual performance targets. The position offers a flexible work arrangement with a mix of remote and onsite work. This role involves working Monday to Sunday, with an hourly pay of £13.81 and a comprehensive benefits package, including 30 days of annual leave and a supportive onboarding process.

QVC Group in the UK is seeking a Product Manager - Broadcast & Media Software Engineering to oversee strategy, development and optimisation of media and metadata capabilities across QVC International. This hybrid role requires onsite presence at Chiswick Park, West London, two days a week, and involves partnering with stakeholders and engineering teams to deliver a clear roadmap and measurable business value.

QVC, Inc. in Greater London is hiring a Product Manager (Broadcast & Media Engineering) to drive strategy, development, and optimization of product capabilities. This role is hybrid, requiring onsite work two days a week. The ideal candidate has experience in product management, strong skills in backlog prioritization, and is familiar with retail and media environments. They will engage with cross-functional teams to ensure alignment on product vision and outcomes. Strong analytical skills and a relevant degree are required.

About the Role Customer Service Representative supports the Customer Care Team in Knowsley, providing high quality customer service via inbound calls. Location & Working Mode Work from home approach (minimum first 3 months on site). Combination of home and office based working under discussion. Contract & Schedule Permanent Full time contract, on call evenings Monday Sunday: 15 00, with 2 week notice of shift. Responsibilities Provide welcoming friendly voice and deliver world class customer service. Resolve complex customer enquiries and drive brand advocacy. Work as part of a team to meet overall and individual performance targets. Participate in a four week onboarding and training programme. Qualifications Desire to deliver first class customer service experience. Experience interpreting and responding to customer questions. Proficient with computer usage. Benefits Hourly pay £13.81 per hour. Competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours. Home office options, 30 days annual leave, QVC bike leasing, comprehensive health program, free parking, subsidised cafeteria. Diversity & Inclusion QVC UK is a level3 accredited employer and operates a Disability Confident Scheme. As an equal opportunity employer, QVC Group provides an inclusive workplace and barrier free employment process. Company Context QVC Group, Inc. is a Fortune500 company operating six leading retail brands.

QVC, Inc. is looking for a Customer Service representative to join its team in Knowsley. This role entails providing world-class customer service and handling inbound customer calls with a focus on brand advocacy. You will be required to work in a hybrid model, attending the office for the first three months and then alternating between home and office. The ideal candidate is skilled in customer service and has a strong proficiency in computer use. Benefits include 30 days of annual leave, free parking, and a comprehensive health programme.

Job Summary Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. Location & Work Arrangement The Customer Service representative supports our Customer Care Team in Knowsley and works in a hybrid model with the first 3 months onsite and thereafter a flexible mix of home and office. Compensation Hourly Pay £13.81 per hour Employment Type Permanent Part time Hours & Shift Details On Call Days Monday - Sunday: 10 00, with 2 weeks notice of shift. Responsibilities Welcoming friendly voice of QVC Providing world class customer service Handling inbound customer calls and resolving complex enquiries Driving brand advocacy Working towards individual performance targets within a team setting Participating in a supportive onboarding experience that includes four weeks of training Qualifications Desire to deliver a first class customer service experience Experience interpreting and responding to customer questions Computer proficiency required (experience using a computer) Disability Scheme QVC UK is a Disability Confident Leader, level 3 accredited employer, and operates a Disability Confident Scheme ("DCS"). For any UK based roles, indicate this on the application form if you'd like to be considered under the scheme. Benefits 30 days of annual leave Free parking Subsidised cafeteria QVC bike leasing Comprehensive health programme Employee assistance programme Parental leave Paid volunteer hours Company discounts For US roles: health care benefits from day 1, 401(k), tuition reimbursement benefits Equal Opportunity & Diversity QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier free employment process. If you need reasonable accommodations or support throughout, please contact us at for assistance.