Service Care Solutions Ltd

Service Charge Officer role with Service Care Solutions Ltd in the UK involves managing service charges, rents and estate charges, ensuring compliance with legislation and delivering clear financial information to residents. The role supports leasehold management, budgets, and stakeholder coordination, with a hybrid/remote working pattern and 1 day in office. The ideal candidate has housing finance experience, strong Excel skills and excellent customer service, with proven ability to explain

Service Care Solutions Ltd is recruiting a permanent Service Charge Officer in Norfolk with hybrid/remote working and a 1 day in-office expectation. The role focuses on managing service charges, rents and estate charges, ensuring compliance and delivering transparent cost breakdowns to residents. You will prepare budgets, support leasehold management, and respond to enquiries with clear financial explanations, enabling excellent customer service and statutory compliance.

Service Charge Officer Norfolk/ Remote Full Time Permanent £41,000 Are you an experienced Service Charge Officer looking for your next opportunity with a respected Housing Association? We are recruiting for a permanent Service Charge Officer to join a growing organisation in Norfolk, playing a key role in delivering accurate, compliant and transparent service charge and rent services while providing an excellent customer experience. This role offers hybrid/ remote working with a 1 day expectation in office. THE ROLE As a Service Charge Officer, you will be responsible for managing service charges, rents and estate-based charges, ensuring compliance with current legislation while delivering accurate financial information and exceptional customer service to residents. Prepare and administer annual service charge, rent and estate charge calculations in line with legislation and best practice. Work closely with Housing, Asset Management and Finance teams to gather financial information and produce accurate service charge budgets. Ensure compliance with the Landlord and Tenant Act 1985, Leasehold Reform legislation, Housing Acts and all relevant statutory requirements. Produce annual service charge certificates, reconciliations and transparent cost breakdowns for residents. Respond to customer enquiries and complaints regarding service charges, rents and utility billing, explaining complex financial information in plain English. Support leasehold management, Section 20 consultation processes, sinking funds and third-party managing agent relationships. Review policies, procedures and systems, supporting continuous improvement, legislative compliance and service enhancements. THE CANDIDATE The successful candidate will have previous experience working within a Service Charge, Rent or Housing Finance role, ideally within a Housing Association, Local Authority or Property Management environment. Experience managing complex variable service charges, estate charges, sinking funds and multiple rent regimes. Good understanding of leasehold legislation, Section 20 consultation processes and housing legislation. Strong financial analysis, budgeting and forecasting skills with excellent attention to detail. Experience using housing management systems alongside advanced Microsoft Excel skills. Excellent communication and stakeholder management skills, with the ability to explain complex financial information clearly and deliver outstanding customer service. THE CONTRACT Working Hours: 37 Hours per week (Full Time) Length of Contract: Permanent Rate: £41,000.00 per annum , plus an excellent benefits package including hybrid working, private healthcare, Aviva workplace pension, 23 days annual leave increasing to 28 days with service, and ongoing professional development opportunities.

Senior Asset Manager Location: West Sussex Salary: £56,195 per annum Contract: Permanent Hours: 37 hours per week Working Pattern: Blended / Hybrid Working - office attendance required in Worthing on Mondays, Wednesdays and usually one additional day Qualification Required: MRICS An exciting opportunity has arisen for an experienced Senior Asset Manager to join a progressive Property and Investment team within a local authority on the South Coast. This is a commercially focused asset management position and would suit an experienced MRICS Chartered Surveyor with a strong commercial property background who is looking to manage a varied and interesting portfolio while contributing to high-profile investment and asset management strategies. This is not a maintenance, repairs or facilities management role. As Senior Asset Manager, you will work closely with senior colleagues across the Property and Investment function, helping to deliver the organisation's Commercial Property Investment Strategy and Property Asset Management Strategy. Key Responsibilities: Deliver high-quality commercial property asset management across a diverse portfolio. Support the delivery and implementation of the Commercial Property Investment and Property Asset Management Strategies. Identify opportunities for income generation, asset enhancement, development and disposal. Manage landlord and tenant matters, including rent reviews, lease negotiations, licences, easements and other property agreements. Lead and assist with property disposals, acquisitions and other strategic property transactions. Undertake DCF and other financial and investment analyses to support decision-making. Maintain strong relationships with tenants and occupiers, carrying out regular visits and proactively identifying issues and opportunities. Instruct and manage external agents, consultants and other professional advisers where required. Provide expert property advice to colleagues, stakeholders and elected members. Prepare clear, concise and accurate reports for senior management, committees and Council meetings. Attend public meetings, stakeholder meetings, site visits and events as required. Maintain accurate estate records, including property, income, expenditure and liability data. Support the effective management and development of property databases, asset records and related systems. Keep up to date with relevant property legislation, market trends and ESG considerations. Contribute to the strategic development of the wider Property and Investment service. Provide leadership and support to Assistant Asset Manager(s) and work collaboratively across the estate. You will have: MRICS qualification - essential Strong commercial property experience across a non-residential portfolio. Experience of landlord and tenant matters. Experience of lease negotiations, rent reviews, disposals and wider estate management. Strong analytical and financial skills, including DCF and property investment analysis. Excellent report-writing skills, with the ability to produce concise and accurate committee and decision making reports. The ability to manage a varied caseload and balance day-to-day priorities with wider strategic objectives. Strong stakeholder management and interpersonal skills. Experience working with external agents, consultants, tenants and other property professionals. Excellent organisational skills and a methodical approach to maintaining property records. Strong commercial awareness and the ability to identify opportunities to maximise returns from an estate. Experience within a Local Authority or other public sector organisation would be beneficial, but is not essential. Candidates with a private sector background and the right commercial asset management experience will be strongly considered. Ideally, the successful candidate will bring a blend of public and private sector experience, although we are primarily looking for someone with the right commercial expertise and strategic mindset. We are particularly keen to hear from candidates who are already based on the South Coast. Local knowledge and an understanding of the SouthCoast property market would be advantageous. Please note that the working pattern requires attendance at the Worthing office on Mondays, Wednesdays and usually one additional day each week. This is an excellent opportunity to take on a genuinely varied Senior Asset Management role within a skilled and energetic property team. You will work across an interesting and geographically diverse commercial portfolio, combining hands-on property management with strategic asset management and investment activity. If you are an MRICS qualified Commercial Property professional with strong asset management, analytical and stakeholder management skills, and you are looking for your next permanent opportunity on the South Coast, we would be keen to hear from you.

Service Care Solutions Ltd are recruiting a Payroll Officer on behalf of a housing association in Nottinghamshire for a temporary 12 month contract. The postholder will support payroll control accounts, administering and maintaining all payroll and pensions systems and records in line with statutory rules. Key responsibilities include administering payroll/pensions systems, reconciling accounts, producing statutory returns and year end documents, and handling complex queries with stakeholders

Payroll Officer Location: Nottinghamshire Contract: Temporary (12 months) Salary: £19.96 umbrella / £18.11 PAYE Inclusive / £16.16 PAYE Exclusive Start Date: ASAP Service Care Solutions are recruiting on behalf of a housing association in Nottinghamshire for a Payroll Officer to join the team on a temporary basis. The postholder will support the in operating payroll control accounts, to administer and maintain all of the Group's payroll and pensions systems and records, as per statutory rules and regulations in an efficient and timely manner. Key Responsibilities Administer and maintain payroll and pensions systems, records and control accounts, ensuring accurate, timely and compliant processing. Reconcile payroll and pension accounts, investigate discrepancies, take corrective action, and ensure records remain accurate and up to date. Produce payroll data, statutory returns, financial reports and year-end documentation, supporting audits and statutory accounts as required. Handle complex payroll queries confidentially, support system and process improvements, maintain strong stakeholder relationships, and contribute to business transformation and wider team cover. Candidate Criteria Previous experience in a payroll and/or pensions admin role, with a strong understanding of payroll processes, statutory requirements and relevant legislations Experience in payroll/HR systems, with familiarity with iTrent being advantageous but not essential Excellent attention to detail with strong analytical and numerical skills, including experience of reconciliations, payroll controls and identifying and resolving discrepancies. Strong communication and organisational skills, with the ability to manage confidential information, meet strict deadlines and deal professionally with complex queries and a range of stakeholders.

Service Care Solutions Ltd in Wakefield is recruiting an Assistant Finance Business Partner for a 12-month, full-time contract with hybrid working. The role provides essential financial support and strategic insight to West Yorkshire Police. The ideal candidate will hold an AAT qualification or equivalent, with strong budget control, planning and forecasting experience at a senior level, plus excellent analytical, negotiation and problem-solving skills. Travel may be required.

Service Care Solutions Ltd is seeking a dedicated Probation Officer for Croydon, London. You will manage probation caseloads, provide counselling, and coordinate with external agencies to support rehabilitation. The role offers a competitive hourly rate and flexible working hours. Responsibilities include monitoring probation compliance, documenting case progress, and engaging with community resources. A strong understanding of criminal justice procedures and excellent communication skills are

We are seeking a dedicated and compassionate Probation Officer to join our team in Croydon, London. As a Probation Officer, you will play a crucial role in the criminal justice system by working with individuals on probation to ensure their successful rehabilitation and reintegration into society. This position offers a competitive pay rate of £28.65 - £31.52 per hour and provides the flexibility to support a healthy work-life balance. Responsibilities Case Management: Oversee a caseload of individuals on probation, conducting regular assessments to monitor progress. Develop and implement individualised rehabilitation plans based on risk and needs assessments. Counselling and Support: Provide counselling and support to individuals to address underlying issues contributing to criminal behaviour. Collaborate with external agencies and professionals to ensure comprehensive support for probationers. Monitoring and Compliance: Monitor and enforce compliance with probation conditions. Conduct regular check-ins, drug testing, and home visits to ensure adherence to guidelines. Documentation and Reporting: Maintain accurate and up-to-date case records and documentation. Prepare detailed reports for court hearings and other relevant stakeholders. Community Engagement: Establish and maintain positive relationships with community resources to facilitate successful reintegration. Organise and participate in community programs aimed at preventing recidivism. Crisis Intervention: Respond promptly to crises and emergencies, providing appropriate interventions and referrals. Qualifications Bachelor's degree in Criminal Justice, Social Work, Psychology, or a related field. Proven experience in probation, parole, or a related field is preferred. Strong understanding of criminal justice procedures and rehabilitation principles. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of relevant legislation and regulations. Benefits Competitive hourly pay of up to £33.42 ltd or £27.12 PAYE per hour. Flexible working hours to support work-life balance. Opportunities for professional development and training. Positive and inclusive work environment.