A reputable Housing Provider within Local Government is seeking an experienced Dispute Resolution Officer to join its Housing Hub. This is an excellent opportunity for someone with experience in housing complaints, customer resolution or dispute management who is passionate about delivering outstanding customer service while driving continuous service improvement. Location: West London Rate of Pay: 23.00 - 23.94 per hour (PAYE) Contract: Temporary / Ongoing Working Pattern: Hybrid (x2 Days Office) Working closely with residents, operational teams and senior stakeholders, you'll investigate complex complaints , manage Ombudsman enquiries and ensure fair, timely and transparent outcomes in line with the Housing Ombudsman's Complaint Handling Code. Reporting to the Manager, you'll manage a varied caseload of complaints and enquiries from initial receipt through to resolution, ensuring excellent customer service and compliance with regulatory standards. Key Responsibilities Manage housing complaints , enquiries and disputes from receipt through to resolution. Investigate complex and multi-service complaints , ensuring fair, robust and timely outcomes. Draft high-quality Stage 1 , Stage 2 and Member enquiry responses . Respond to Housing Ombudsman enquiries and support Ombudsman investigations. Ensure all complaints are managed in accordance with the Housing Ombudsman's Complaint Handling Code . Liaise with Housing Officers, Repairs Teams, Contractors and internal departments to gather information and resolve cases . Monitor follow-up actions and ensure works are completed within agreed timescales. Meet with residents, including carrying out home visits where required, to support dispute resolution. Keep residents informed throughout the complaints process and manage expectations. Challenge service areas where standards have not been met and drive accountability. Analyse complaint trends and identify opportunities for service improvement. Contribute to performance reporting and lessons learned across the service. Maintain accurate records , audit trails and case management information. Manage a busy and varied caseload while consistently achieving KPIs and service standards. Support policy development, service reviews and continuous improvement initiatives. About You We're looking for someone who can confidently manage complex complaints while building positive relationships with residents and stakeholders. You will have Previous experience working within Housing Complaints, Dispute Resolution, Resident Services or Customer Resolution. Experience working within a Local Authority, Housing Association or Social Housing environment. Strong understanding of the Housing Ombudsman's Complaint Handling Code. Experience investigating complex complaints involving multiple service areas. Excellent written communication skills with experience drafting detailed complaint responses. Strong verbal communication and stakeholder management skills. Excellent negotiation and conflict resolution abilities. Experience managing a high-volume caseload and competing priorities. Experience using housing management or case management systems. Proficient IT skills, including Microsoft Office. Desirable Experience Experience responding to Housing Ombudsman investigations. Knowledge of social housing legislation and regulation. Experience working with repairs and maintenance services. Experience producing management information and performance reports. CIH qualification or working towards one. Ideal Backgrounds Candidates may currently be working as Dispute Resolution Officer, Housing Complaints Officer, Complaints Officer, Customer Resolution Officer, Resident Resolution Officer, Resident Services Officer, Ombudsman Liaison Officer, Customer Relations Officer, Housing Officer (with complaints experience), Complaints & Enquiries Officer Apply Today If you have experience resolving complex housing complaints and want to play a key role in improving services for residents, we'd love to hear from you.
Jul 11, 2026
Seasonal
A reputable Housing Provider within Local Government is seeking an experienced Dispute Resolution Officer to join its Housing Hub. This is an excellent opportunity for someone with experience in housing complaints, customer resolution or dispute management who is passionate about delivering outstanding customer service while driving continuous service improvement. Location: West London Rate of Pay: 23.00 - 23.94 per hour (PAYE) Contract: Temporary / Ongoing Working Pattern: Hybrid (x2 Days Office) Working closely with residents, operational teams and senior stakeholders, you'll investigate complex complaints , manage Ombudsman enquiries and ensure fair, timely and transparent outcomes in line with the Housing Ombudsman's Complaint Handling Code. Reporting to the Manager, you'll manage a varied caseload of complaints and enquiries from initial receipt through to resolution, ensuring excellent customer service and compliance with regulatory standards. Key Responsibilities Manage housing complaints , enquiries and disputes from receipt through to resolution. Investigate complex and multi-service complaints , ensuring fair, robust and timely outcomes. Draft high-quality Stage 1 , Stage 2 and Member enquiry responses . Respond to Housing Ombudsman enquiries and support Ombudsman investigations. Ensure all complaints are managed in accordance with the Housing Ombudsman's Complaint Handling Code . Liaise with Housing Officers, Repairs Teams, Contractors and internal departments to gather information and resolve cases . Monitor follow-up actions and ensure works are completed within agreed timescales. Meet with residents, including carrying out home visits where required, to support dispute resolution. Keep residents informed throughout the complaints process and manage expectations. Challenge service areas where standards have not been met and drive accountability. Analyse complaint trends and identify opportunities for service improvement. Contribute to performance reporting and lessons learned across the service. Maintain accurate records , audit trails and case management information. Manage a busy and varied caseload while consistently achieving KPIs and service standards. Support policy development, service reviews and continuous improvement initiatives. About You We're looking for someone who can confidently manage complex complaints while building positive relationships with residents and stakeholders. You will have Previous experience working within Housing Complaints, Dispute Resolution, Resident Services or Customer Resolution. Experience working within a Local Authority, Housing Association or Social Housing environment. Strong understanding of the Housing Ombudsman's Complaint Handling Code. Experience investigating complex complaints involving multiple service areas. Excellent written communication skills with experience drafting detailed complaint responses. Strong verbal communication and stakeholder management skills. Excellent negotiation and conflict resolution abilities. Experience managing a high-volume caseload and competing priorities. Experience using housing management or case management systems. Proficient IT skills, including Microsoft Office. Desirable Experience Experience responding to Housing Ombudsman investigations. Knowledge of social housing legislation and regulation. Experience working with repairs and maintenance services. Experience producing management information and performance reports. CIH qualification or working towards one. Ideal Backgrounds Candidates may currently be working as Dispute Resolution Officer, Housing Complaints Officer, Complaints Officer, Customer Resolution Officer, Resident Resolution Officer, Resident Services Officer, Ombudsman Liaison Officer, Customer Relations Officer, Housing Officer (with complaints experience), Complaints & Enquiries Officer Apply Today If you have experience resolving complex housing complaints and want to play a key role in improving services for residents, we'd love to hear from you.
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
Jul 11, 2026
Seasonal
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: 19.00 - 19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of 19.00 - 19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
A leading multi-site retail business is looking to appoint an experienced Regional Manager to oversee a portfolio of high-performing stores across North-West and West London. Regional Manager Location: North-West & West London Salary: 65,000 + Performance Bonus + 5,000 Car Allowance + Mileage + Benefits Flexibility: Monday - Friday (On-Site) but on call 7 days per week. This is a fantastic opportunity for a commercially driven leader with proven experience managing a region , driving sales growth , developing high-performing teams and taking full ownership of regional P&L performance. You'll be responsible for a portfolio of 6+ stores across locations including Alperton, Neasden, Wembley, Harrow, Heathrow and Cricklewood , ensuring every site delivers outstanding commercial performance, operational excellence and customer experience. The Role Reporting to the General Manager of Operations, you'll have overall responsibility for the performance of your region, ensuring sales targets, profitability and operational standards are consistently achieved. Key responsibilities include: Full ownership of regional P&L with responsibility for budgets Driving sales and profitability across all locations Leading, recruiting, coaching and developing Store Managers and their teams Conducting regular store visits to ensure operational excellence, compliance and exceptional customer service Developing strategic plans to maximise revenue and occupancy across the region Monitoring commercial KPIs and implementing improvement plans where required Reviewing financial performance and presenting regional results to senior leadership Ensuring all stores comply with Health & Safety and company policies Working closely with HR on recruitment, succession planning and performance management Managing regional budgets and operational costs Acting as the senior operational lead for your region About You We're looking for an experienced Regional Manager who thrives in a fast-paced, multi-site retail environment. You will have: Proven experience as a Regional Manager overseeing multiple stores (applications from Area Managers without regional responsibility are unlikely to be suitable) Strong commercial acumen with responsibility for regional P&L and financial performance Experience managing budgets of up to 12-15 million Excellent leadership, coaching and people development skills Strong background in driving sales growth and improving business performance Experience managing compliance, operational standards and customer service across multiple sites Exceptional stakeholder management and communication skills The ability to analyse business performance and implement effective action plans A full UK driving licence and access to a vehicle Package Up to 65,000 basic salary Annual performance bonus of up to 20% Car allowance Mileage reimbursement Company laptop and mobile phone Expense account Monday-Friday role with an on-call responsibility outside normal working hours This is an excellent opportunity to join a successful, growing organisation where you'll have genuine autonomy and the opportunity to influence regional performance while leading an established portfolio of stores. Apply Now, for the Regional Manager role!
Jul 09, 2026
Full time
A leading multi-site retail business is looking to appoint an experienced Regional Manager to oversee a portfolio of high-performing stores across North-West and West London. Regional Manager Location: North-West & West London Salary: 65,000 + Performance Bonus + 5,000 Car Allowance + Mileage + Benefits Flexibility: Monday - Friday (On-Site) but on call 7 days per week. This is a fantastic opportunity for a commercially driven leader with proven experience managing a region , driving sales growth , developing high-performing teams and taking full ownership of regional P&L performance. You'll be responsible for a portfolio of 6+ stores across locations including Alperton, Neasden, Wembley, Harrow, Heathrow and Cricklewood , ensuring every site delivers outstanding commercial performance, operational excellence and customer experience. The Role Reporting to the General Manager of Operations, you'll have overall responsibility for the performance of your region, ensuring sales targets, profitability and operational standards are consistently achieved. Key responsibilities include: Full ownership of regional P&L with responsibility for budgets Driving sales and profitability across all locations Leading, recruiting, coaching and developing Store Managers and their teams Conducting regular store visits to ensure operational excellence, compliance and exceptional customer service Developing strategic plans to maximise revenue and occupancy across the region Monitoring commercial KPIs and implementing improvement plans where required Reviewing financial performance and presenting regional results to senior leadership Ensuring all stores comply with Health & Safety and company policies Working closely with HR on recruitment, succession planning and performance management Managing regional budgets and operational costs Acting as the senior operational lead for your region About You We're looking for an experienced Regional Manager who thrives in a fast-paced, multi-site retail environment. You will have: Proven experience as a Regional Manager overseeing multiple stores (applications from Area Managers without regional responsibility are unlikely to be suitable) Strong commercial acumen with responsibility for regional P&L and financial performance Experience managing budgets of up to 12-15 million Excellent leadership, coaching and people development skills Strong background in driving sales growth and improving business performance Experience managing compliance, operational standards and customer service across multiple sites Exceptional stakeholder management and communication skills The ability to analyse business performance and implement effective action plans A full UK driving licence and access to a vehicle Package Up to 65,000 basic salary Annual performance bonus of up to 20% Car allowance Mileage reimbursement Company laptop and mobile phone Expense account Monday-Friday role with an on-call responsibility outside normal working hours This is an excellent opportunity to join a successful, growing organisation where you'll have genuine autonomy and the opportunity to influence regional performance while leading an established portfolio of stores. Apply Now, for the Regional Manager role!
Office & Business Administrator Location: Farringdon, London (Office-based 5 days per week during training, with the opportunity to work from home 1 day per week once fully trained) Pay Rate: £14.87 per hour Contract: Temporary to Permanent Hours: 37.5 hours per week, Monday to Friday A growing and well-established environmental consultancy group is seeking an organised and proactive Office & Business Administrator to join its London team. This is an excellent opportunity for an experienced administrator looking to join a collaborative and professional organisation where career development and employee growth are actively encouraged. The Role As Office & Business Administrator, you will provide essential support to technical and operational teams across the business. This is a varied, fast-paced position that requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities. Key Responsibilities Providing administrative support to technical teams across the business Coordinating contracts, supplier questionnaires, project invoicing, proposals and project set-up activities Supporting bid and tender submissions, including compiling, formatting and editing reports, proposals, contracts and CVs Coordinating travel arrangements for consultants and directors Supporting Health & Safety and compliance administration Assisting with social value initiatives, internal events and employee engagement activities Supporting front-of-house functions, including welcoming visitors, answering calls and coordinating meetings and catering Assisting operational and business support teams with ad hoc projects and company initiatives About You To be successful in this role, you will have: Previous administration experience Excellent organisational and time management skills Strong Microsoft Office skills, including Word, Excel, PowerPoint and Office 365 Exceptional attention to detail, particularly when reviewing and formatting documents Strong verbal and written communication skills The ability to work effectively in a busy, deadline-driven environment A proactive, self-motivated approach with the ability to use initiative and take ownership of tasks Degree-level education is desirable but not essential.
Jul 09, 2026
Full time
Office & Business Administrator Location: Farringdon, London (Office-based 5 days per week during training, with the opportunity to work from home 1 day per week once fully trained) Pay Rate: £14.87 per hour Contract: Temporary to Permanent Hours: 37.5 hours per week, Monday to Friday A growing and well-established environmental consultancy group is seeking an organised and proactive Office & Business Administrator to join its London team. This is an excellent opportunity for an experienced administrator looking to join a collaborative and professional organisation where career development and employee growth are actively encouraged. The Role As Office & Business Administrator, you will provide essential support to technical and operational teams across the business. This is a varied, fast-paced position that requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities. Key Responsibilities Providing administrative support to technical teams across the business Coordinating contracts, supplier questionnaires, project invoicing, proposals and project set-up activities Supporting bid and tender submissions, including compiling, formatting and editing reports, proposals, contracts and CVs Coordinating travel arrangements for consultants and directors Supporting Health & Safety and compliance administration Assisting with social value initiatives, internal events and employee engagement activities Supporting front-of-house functions, including welcoming visitors, answering calls and coordinating meetings and catering Assisting operational and business support teams with ad hoc projects and company initiatives About You To be successful in this role, you will have: Previous administration experience Excellent organisational and time management skills Strong Microsoft Office skills, including Word, Excel, PowerPoint and Office 365 Exceptional attention to detail, particularly when reviewing and formatting documents Strong verbal and written communication skills The ability to work effectively in a busy, deadline-driven environment A proactive, self-motivated approach with the ability to use initiative and take ownership of tasks Degree-level education is desirable but not essential.
Regional Manager - West & North West London £65,000 Bonus £5,000 Car Allowance Mileage Our client, a successful and growing multi-site business, is looking for an experienced Regional Manager to oversee a portfolio of stores across West and North West London. Reporting to the General Manager of Operations, you will be responsible for driving sales, profitability, operational performance, and customer service standards across the region. Key Responsibilities Full responsibility for regional sales, costs, profitability and overall performance. Ownership of the regional P&L, reporting monthly to senior leadership. Recruit, coach and develop Store Managers to maximise performance. Support store teams to deliver exceptional customer service and commercial results. Develop and implement strategic plans to drive growth across the region. Conduct regular store visits, ensuring high standards of operation, presentation and compliance. Analyse performance data, identify opportunities for improvement and implement action plans. Manage the regional budget and ensure effective cost control. Work closely with HR to build a positive, high-performing culture. Ensure compliance with all legal, regulatory and health & safety requirements. About You Proven experience in a Regional or Multi-Site Management role. Strong commercial acumen with P&L management experience. Track record of delivering sales growth and improving profitability Excellent leadership, coaching and people management skills. Strong analytical and organisational abilities. Full UK driving licence and own vehicle essential. Package £65,000 basic salary Bonus scheme £5,000 car allowance Mileage expenses Excellent career progression opportunities If you're a commercially focused multi-site leader looking for an opportunity to make a real impact within a growing business, we'd love to hear from you. Apply now for a confidential discussion.
Jul 08, 2026
Full time
Regional Manager - West & North West London £65,000 Bonus £5,000 Car Allowance Mileage Our client, a successful and growing multi-site business, is looking for an experienced Regional Manager to oversee a portfolio of stores across West and North West London. Reporting to the General Manager of Operations, you will be responsible for driving sales, profitability, operational performance, and customer service standards across the region. Key Responsibilities Full responsibility for regional sales, costs, profitability and overall performance. Ownership of the regional P&L, reporting monthly to senior leadership. Recruit, coach and develop Store Managers to maximise performance. Support store teams to deliver exceptional customer service and commercial results. Develop and implement strategic plans to drive growth across the region. Conduct regular store visits, ensuring high standards of operation, presentation and compliance. Analyse performance data, identify opportunities for improvement and implement action plans. Manage the regional budget and ensure effective cost control. Work closely with HR to build a positive, high-performing culture. Ensure compliance with all legal, regulatory and health & safety requirements. About You Proven experience in a Regional or Multi-Site Management role. Strong commercial acumen with P&L management experience. Track record of delivering sales growth and improving profitability Excellent leadership, coaching and people management skills. Strong analytical and organisational abilities. Full UK driving licence and own vehicle essential. Package £65,000 basic salary Bonus scheme £5,000 car allowance Mileage expenses Excellent career progression opportunities If you're a commercially focused multi-site leader looking for an opportunity to make a real impact within a growing business, we'd love to hear from you. Apply now for a confidential discussion.
Assistant Housekeeper - Temporary Contract £16.91 per hour Mayfair, London 35 hours per week including Evenings & Weekends An intergovernmental organisation is seeking an experienced Assistant Housekeeper to support the smooth running of the Secretary General's official residence in Mayfair. This is a temporary assignment, starting immediately. Role Overview The Assistant Housekeeper will support the day to day management of the Secretary General's residence, ensuring the property is maintained to an exceptional standard. This includes overseeing household maintenance, caring for plants and appliances, and carrying out domestic duties. You will work closely with the Secretary General and/or spouse and must be able to operate with minimal supervision, demonstrating initiative, sound judgement, and absolute discretion at all times. Key Responsibilities Maintain the cleanliness, organisation, and presentation of the residence Assist with household maintenance and liaise with service personnel Prepare fresh, nutritious meals and accommodate cultural or dietary requirements Support with events, receptions, and banqueting arrangements Prioritise tasks effectively while remaining responsive to changing needs Uphold strict confidentiality and diplomatic protocol Essential Skills & Experience Previous experience in a similar role within an official or private household Strong housekeeping and cleaning skills Confident home style cooking skills Experience supporting events or banqueting Excellent interpersonal and communication abilities Ability to work independently and exercise sound judgement High level of discretion and professionalism Flexibility, initiative, and a service focused approach Knowledge of Health & Safety and Basic Food Hygiene Understanding of budget management Familiarity with diplomatic protocols Desirable Diploma or professional certification in Cookery, Catering, or Hospitality Management Knowledge of African customs, languages, and cuisine Valid driver's licence
Jul 07, 2026
Full time
Assistant Housekeeper - Temporary Contract £16.91 per hour Mayfair, London 35 hours per week including Evenings & Weekends An intergovernmental organisation is seeking an experienced Assistant Housekeeper to support the smooth running of the Secretary General's official residence in Mayfair. This is a temporary assignment, starting immediately. Role Overview The Assistant Housekeeper will support the day to day management of the Secretary General's residence, ensuring the property is maintained to an exceptional standard. This includes overseeing household maintenance, caring for plants and appliances, and carrying out domestic duties. You will work closely with the Secretary General and/or spouse and must be able to operate with minimal supervision, demonstrating initiative, sound judgement, and absolute discretion at all times. Key Responsibilities Maintain the cleanliness, organisation, and presentation of the residence Assist with household maintenance and liaise with service personnel Prepare fresh, nutritious meals and accommodate cultural or dietary requirements Support with events, receptions, and banqueting arrangements Prioritise tasks effectively while remaining responsive to changing needs Uphold strict confidentiality and diplomatic protocol Essential Skills & Experience Previous experience in a similar role within an official or private household Strong housekeeping and cleaning skills Confident home style cooking skills Experience supporting events or banqueting Excellent interpersonal and communication abilities Ability to work independently and exercise sound judgement High level of discretion and professionalism Flexibility, initiative, and a service focused approach Knowledge of Health & Safety and Basic Food Hygiene Understanding of budget management Familiarity with diplomatic protocols Desirable Diploma or professional certification in Cookery, Catering, or Hospitality Management Knowledge of African customs, languages, and cuisine Valid driver's licence
Part-Time Hindi-Speaking Customer Service Advisor 20 Hours per Week Office Based London Bridge Temporary £12.71 per hour An established Indian alcoholic drinks company is seeking a Hindi-speaking Customer Service Advisor to support its busy Sales team at its offices near London Bridge. This is an ongoing temporary position offering 20 hours per week. Working Hours: Monday to Thursday 3:00pm - 8:00pm 20 hours per week The Role As a Hindi-Speaking Customer Service Advisor, you will play a key role in supporting the Sales team by helping to drive customer engagement and maintain excellent client relationships. You will also conduct research projects to provide valuable market and customer insights that support sales activity and business growth. About You Previous customer service, sales support, administration or research experience Excellent communication and relationship-building skills Strong attention to detail and accuracy Good data management, research and organisational skills Proficiency in Microsoft Office applications, particularly Excel The ability to gather, analyse and present information clearly Fluency in both Hindi and English (spoken and written) This is an excellent opportunity for a motivated and personable individual looking for a part-time role within a growing and dynamic business.
Jul 06, 2026
Full time
Part-Time Hindi-Speaking Customer Service Advisor 20 Hours per Week Office Based London Bridge Temporary £12.71 per hour An established Indian alcoholic drinks company is seeking a Hindi-speaking Customer Service Advisor to support its busy Sales team at its offices near London Bridge. This is an ongoing temporary position offering 20 hours per week. Working Hours: Monday to Thursday 3:00pm - 8:00pm 20 hours per week The Role As a Hindi-Speaking Customer Service Advisor, you will play a key role in supporting the Sales team by helping to drive customer engagement and maintain excellent client relationships. You will also conduct research projects to provide valuable market and customer insights that support sales activity and business growth. About You Previous customer service, sales support, administration or research experience Excellent communication and relationship-building skills Strong attention to detail and accuracy Good data management, research and organisational skills Proficiency in Microsoft Office applications, particularly Excel The ability to gather, analyse and present information clearly Fluency in both Hindi and English (spoken and written) This is an excellent opportunity for a motivated and personable individual looking for a part-time role within a growing and dynamic business.
A reputable housing provider in West London is seeking an experienced Neighbourhood Officer (fully site based) to join their housing operations team on a temporary basis. Location: West London Rate: £29.49 per hour Umbrella / £23.00-23.07 PAYE Contract: Temp Working Pattern: 35 hours per week 5 days office based Start Date: Immediate Start Available DBS: Clear DBS required The ideal housing professional will be managing under 500 properties across multiple sites throughout West London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience , particularly within Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch , take ownership of cases and collaborate with staff whilst delivering an excellent resident-focused service. Key Responsibilities: Managing a designated patch of residential properties. Delivering end-to-end tenancy management services. Conducting tenancy audits, home visits, and estate inspections. Investigating and resolving anti-social behaviour cases. Managing tenancy breaches and enforcement action where required. Supporting vulnerable residents and making appropriate safeguarding referrals. Working closely with Income Officers to address rent arrears and tenancy sustainment issues. Liaising with internal departments, contractors, local authorities, and external agencies. Handling resident complaints and resolving complex housing issues. Ensuring compliance with housing legislation, policies, and regulatory requirements. Supporting void management and tenancy sign-up processes. Maintaining accurate records and case management notes. Essential Experience: Housing Officer / Neighbourhood Officer experience Social Housing, Local Authority or Housing Association background ASB case management experience Tenancy management and tenancy sustainment knowledge Estate inspections and resident engagement Knowledge of housing legislation and safeguarding Minimum 3-5 years' experience within social housing Strong end-to-end housing management experience Proven background managing: ASB cases Rent arrears Void management Tenancy audits Up-to-date knowledge of housing legislation and tenancy management practice Experience working within a smaller Housing Association environment would be highly advantageous Strong IT skills and experience using housing management systems Desirable Level 3 Housing qualification or willingness to work towards CIH membership You will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment. The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch. If you are an Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today .
Jul 06, 2026
Full time
A reputable housing provider in West London is seeking an experienced Neighbourhood Officer (fully site based) to join their housing operations team on a temporary basis. Location: West London Rate: £29.49 per hour Umbrella / £23.00-23.07 PAYE Contract: Temp Working Pattern: 35 hours per week 5 days office based Start Date: Immediate Start Available DBS: Clear DBS required The ideal housing professional will be managing under 500 properties across multiple sites throughout West London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience , particularly within Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch , take ownership of cases and collaborate with staff whilst delivering an excellent resident-focused service. Key Responsibilities: Managing a designated patch of residential properties. Delivering end-to-end tenancy management services. Conducting tenancy audits, home visits, and estate inspections. Investigating and resolving anti-social behaviour cases. Managing tenancy breaches and enforcement action where required. Supporting vulnerable residents and making appropriate safeguarding referrals. Working closely with Income Officers to address rent arrears and tenancy sustainment issues. Liaising with internal departments, contractors, local authorities, and external agencies. Handling resident complaints and resolving complex housing issues. Ensuring compliance with housing legislation, policies, and regulatory requirements. Supporting void management and tenancy sign-up processes. Maintaining accurate records and case management notes. Essential Experience: Housing Officer / Neighbourhood Officer experience Social Housing, Local Authority or Housing Association background ASB case management experience Tenancy management and tenancy sustainment knowledge Estate inspections and resident engagement Knowledge of housing legislation and safeguarding Minimum 3-5 years' experience within social housing Strong end-to-end housing management experience Proven background managing: ASB cases Rent arrears Void management Tenancy audits Up-to-date knowledge of housing legislation and tenancy management practice Experience working within a smaller Housing Association environment would be highly advantageous Strong IT skills and experience using housing management systems Desirable Level 3 Housing qualification or willingness to work towards CIH membership You will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment. The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch. If you are an Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today .
Sales & Marketing Executive - Student Accommodation (Wembley) Pay: £20.00 per hour Start: ASAP Hours: 9:00-17:30, Monday-Friday Contract: Ongoing Temporary Are you an energetic, people focused professional who thrives in a fast paced sales and marketing environment? Our client, a leading student accommodation provider in Wembley, is seeking a confident and proactive Sales & Marketing Executive to support their busy team during a peak period. This is a fantastic opportunity for someone who enjoys building relationships, delivering great customer experiences, and representing a brand both online and in person. What you'll be doing Student enquiry follow ups - responding promptly to prospective students, providing pricing, availability, and tailored quotations. Property show rounds - hosting engaging tours of the accommodation, highlighting facilities, benefits, and community features. University networking - connecting with local universities, building partnerships, and attending in person events to promote the property. Sales support - ensuring enquiries are logged, tracked, and converted efficiently. What we're looking for Confident communicator with a warm, professional manner Experience in sales , customer service , hospitality , or property tours Comfortable speaking with students from diverse backgrounds Organised, proactive, and able to manage a busy workload Happy to attend external events and represent the brand in person Why this role is great Join a friendly, supportive team during an exciting period of growth Work in a vibrant student focused environment Opportunity to build valuable experience in sales, marketing, and relationship management Immediate start for the right candidate
Jul 04, 2026
Full time
Sales & Marketing Executive - Student Accommodation (Wembley) Pay: £20.00 per hour Start: ASAP Hours: 9:00-17:30, Monday-Friday Contract: Ongoing Temporary Are you an energetic, people focused professional who thrives in a fast paced sales and marketing environment? Our client, a leading student accommodation provider in Wembley, is seeking a confident and proactive Sales & Marketing Executive to support their busy team during a peak period. This is a fantastic opportunity for someone who enjoys building relationships, delivering great customer experiences, and representing a brand both online and in person. What you'll be doing Student enquiry follow ups - responding promptly to prospective students, providing pricing, availability, and tailored quotations. Property show rounds - hosting engaging tours of the accommodation, highlighting facilities, benefits, and community features. University networking - connecting with local universities, building partnerships, and attending in person events to promote the property. Sales support - ensuring enquiries are logged, tracked, and converted efficiently. What we're looking for Confident communicator with a warm, professional manner Experience in sales , customer service , hospitality , or property tours Comfortable speaking with students from diverse backgrounds Organised, proactive, and able to manage a busy workload Happy to attend external events and represent the brand in person Why this role is great Join a friendly, supportive team during an exciting period of growth Work in a vibrant student focused environment Opportunity to build valuable experience in sales, marketing, and relationship management Immediate start for the right candidate
Landlord Engagement Officer - 6 Month FTC £40,000 pro rota Hybrid - 2 days per week onsite (City of London) A leading organisation in the smart energy sector is seeking a proactive, confident communicator to help secure landlord consent for essential meter room upgrades across the UK. If you enjoy outreach, relationship building, and hitting clear targets, this role offers a great opportunity to make an impact in a growing, climate focused field. The Role Landlord Outreach - Contact landlords, building owners, and property managers. Consent Acquisition - Secure approval for upgrade works. CRM Management - Track conversations, contacts, and progress. Relationship Building - Build trust and rapport with key stakeholders. Target Delivery - Meet monthly and contract wide consent goals. Reporting - Provide updates on KPIs and activity. What You'll Bring Strong communication and confidence on the phone Proactive, self starting approach Target driven mindset with resilience Ability to manage multiple leads and maintain accurate records Comfortable using MS Office and CRM systems Experience in sales or customer engagement Microsoft Office proficiency Desirable: Property, energy, sales, or customer engagement experience. The Opportunity Contribute to a major national smart energy initiative Work with a collaborative, skilled team Play a key role in a technical rollout supporting the UK's low carbon transition
Jun 30, 2026
Full time
Landlord Engagement Officer - 6 Month FTC £40,000 pro rota Hybrid - 2 days per week onsite (City of London) A leading organisation in the smart energy sector is seeking a proactive, confident communicator to help secure landlord consent for essential meter room upgrades across the UK. If you enjoy outreach, relationship building, and hitting clear targets, this role offers a great opportunity to make an impact in a growing, climate focused field. The Role Landlord Outreach - Contact landlords, building owners, and property managers. Consent Acquisition - Secure approval for upgrade works. CRM Management - Track conversations, contacts, and progress. Relationship Building - Build trust and rapport with key stakeholders. Target Delivery - Meet monthly and contract wide consent goals. Reporting - Provide updates on KPIs and activity. What You'll Bring Strong communication and confidence on the phone Proactive, self starting approach Target driven mindset with resilience Ability to manage multiple leads and maintain accurate records Comfortable using MS Office and CRM systems Experience in sales or customer engagement Microsoft Office proficiency Desirable: Property, energy, sales, or customer engagement experience. The Opportunity Contribute to a major national smart energy initiative Work with a collaborative, skilled team Play a key role in a technical rollout supporting the UK's low carbon transition
Assistant Business Centre Manager Customer Experience & Operations Central London (London Bridge) £35,000 - £40,000 Benefits Are you a commercially minded leader who thrives in a customer-focused, fast-paced environment? We're looking for a Assistant Business Centre Manager to take ownership of a high-performing, professional workspace in the heart of London Bridge. This is a fantastic opportunity for someone who combines customer experience, operations, and revenue generation to drive performance and deliver an exceptional workplace environment. Working closely with senior leadership, you'll play a key role in maximising occupancy, growing revenue streams, and leading a high-quality customer experience while overseeing the day-to-day running of the centre. The Role Deliver an outstanding customer experience, building strong, lasting client relationships Conduct professional tours and convert enquiries into new business opportunities Drive revenue across co-working, meeting rooms, and additional services Oversee all day-to-day centre operations, ensuring high standards across the workspace Manage facilities, contractors, repairs, and health & safety compliance Monitor KPIs, performance data, and identify opportunities to improve revenue and service delivery Lead, coach, and support Centre Operations Assistants to maintain service excellence Support budgeting, reporting, and overall commercial performance of the centre Partner with sales and marketing to increase occupancy, engagement, and community presence About You Experience in serviced offices, coworking, hospitality, retail, or customer-facing operations Strong commercial awareness with a track record of driving revenue or performance Previous experience leading or supervising a team Excellent communication and stakeholder management skills Highly organised, proactive, and solutions-focused Confident managing multiple priorities in a fast-paced environment Comfortable using Microsoft Office and CRM systems What's on Offer £35,000 - £40,000 salary (depending on experience) Excellent benefits package Prime London Bridge location A varied role with real ownership and progression opportunities The chance to work in a dynamic, customer-driven environment
Jun 30, 2026
Full time
Assistant Business Centre Manager Customer Experience & Operations Central London (London Bridge) £35,000 - £40,000 Benefits Are you a commercially minded leader who thrives in a customer-focused, fast-paced environment? We're looking for a Assistant Business Centre Manager to take ownership of a high-performing, professional workspace in the heart of London Bridge. This is a fantastic opportunity for someone who combines customer experience, operations, and revenue generation to drive performance and deliver an exceptional workplace environment. Working closely with senior leadership, you'll play a key role in maximising occupancy, growing revenue streams, and leading a high-quality customer experience while overseeing the day-to-day running of the centre. The Role Deliver an outstanding customer experience, building strong, lasting client relationships Conduct professional tours and convert enquiries into new business opportunities Drive revenue across co-working, meeting rooms, and additional services Oversee all day-to-day centre operations, ensuring high standards across the workspace Manage facilities, contractors, repairs, and health & safety compliance Monitor KPIs, performance data, and identify opportunities to improve revenue and service delivery Lead, coach, and support Centre Operations Assistants to maintain service excellence Support budgeting, reporting, and overall commercial performance of the centre Partner with sales and marketing to increase occupancy, engagement, and community presence About You Experience in serviced offices, coworking, hospitality, retail, or customer-facing operations Strong commercial awareness with a track record of driving revenue or performance Previous experience leading or supervising a team Excellent communication and stakeholder management skills Highly organised, proactive, and solutions-focused Confident managing multiple priorities in a fast-paced environment Comfortable using Microsoft Office and CRM systems What's on Offer £35,000 - £40,000 salary (depending on experience) Excellent benefits package Prime London Bridge location A varied role with real ownership and progression opportunities The chance to work in a dynamic, customer-driven environment
Resident Advisor - £12.71 per hour - Temporary - Multiple London Sites A leading student accommodation provider is seeking temporary Resident Advisors to support operations across various London locations. These roles will run over the next few months, offering full-time and part-time shifts across 7 days per week, paid at £12.71 per hour. About the Role The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face to face. Responsibilities include: Supporting the check in and check out process Ensuring rooms are clean, prepared and ready for new arrivals Assisting residents with luggage and general enquiries Maintaining a welcoming, professional and efficient front of house environment About You The ideal Resident Advisor will bring: Front of house experience in a customer facing role Customer service experience in a people focused environment Confidence using Microsoft Office and general IT systems Strong ability to handle queries and provide appropriate solutions Clear, confident verbal and written communication Excellent organisation and time management Ability to work independently and proactively A polite, friendly and approachable manner Strong interpersonal skills
Jun 30, 2026
Full time
Resident Advisor - £12.71 per hour - Temporary - Multiple London Sites A leading student accommodation provider is seeking temporary Resident Advisors to support operations across various London locations. These roles will run over the next few months, offering full-time and part-time shifts across 7 days per week, paid at £12.71 per hour. About the Role The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face to face. Responsibilities include: Supporting the check in and check out process Ensuring rooms are clean, prepared and ready for new arrivals Assisting residents with luggage and general enquiries Maintaining a welcoming, professional and efficient front of house environment About You The ideal Resident Advisor will bring: Front of house experience in a customer facing role Customer service experience in a people focused environment Confidence using Microsoft Office and general IT systems Strong ability to handle queries and provide appropriate solutions Clear, confident verbal and written communication Excellent organisation and time management Ability to work independently and proactively A polite, friendly and approachable manner Strong interpersonal skills
Part-Time Temporary Clinic Administrator - Central London £15.18 per hour 3-6 month contract 3 days per week Our client, a leading laser, skincare and cosmetic clinic group, is seeking an organised and proactive Administrator to join their Operations team on a part time temporary basis. This role is ideal for someone who thrives in a varied workload, enjoys supporting busy teams, and has excellent attention to detail. Contract: Part-time temporary (initial 3-6 months) Days: Monday, Tuesday & Thursday Hours: 9:00am - 5:00pm (with 1 hour unpaid break) Location: Central London Pay: £15.18 per hour Key Responsibilities Stock control and stock managemen Processing customer orders using SAP Liaising with clinics and franchise owners regarding orders, payments and general queries Supporting SharePoint migration - downloading, organising and uploading operational documents, policies and playbooks General administrative support for the Operations team What We're Looking For Organised working style with strong attention to detail Proactive approach and confidence managing a varied workload Excellent communication skills and a positive, team focused attitude Experience with Microsoft 365/SharePoint is highly beneficial Comfortable working with systems and databases (SAP experience a bonus but not essential) Previous experience in aesthetics, skincare or wellness industry
Jun 30, 2026
Full time
Part-Time Temporary Clinic Administrator - Central London £15.18 per hour 3-6 month contract 3 days per week Our client, a leading laser, skincare and cosmetic clinic group, is seeking an organised and proactive Administrator to join their Operations team on a part time temporary basis. This role is ideal for someone who thrives in a varied workload, enjoys supporting busy teams, and has excellent attention to detail. Contract: Part-time temporary (initial 3-6 months) Days: Monday, Tuesday & Thursday Hours: 9:00am - 5:00pm (with 1 hour unpaid break) Location: Central London Pay: £15.18 per hour Key Responsibilities Stock control and stock managemen Processing customer orders using SAP Liaising with clinics and franchise owners regarding orders, payments and general queries Supporting SharePoint migration - downloading, organising and uploading operational documents, policies and playbooks General administrative support for the Operations team What We're Looking For Organised working style with strong attention to detail Proactive approach and confidence managing a varied workload Excellent communication skills and a positive, team focused attitude Experience with Microsoft 365/SharePoint is highly beneficial Comfortable working with systems and databases (SAP experience a bonus but not essential) Previous experience in aesthetics, skincare or wellness industry
Resident Advisor - £12.71 per hour - Temporary - Multiple London Sites A leading student accommodation provider is seeking temporary Resident Advisors to support operations across various London locations. These roles will run over the next few months, offering full-time and part-time shifts across 7 days per week, paid at £12.71 per hour. About the Role The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face to face. Responsibilities include: Supporting the check in and check out process Ensuring rooms are clean, prepared and ready for new arrivals Assisting residents with luggage and general enquiries Maintaining a welcoming, professional and efficient front of house environment About You The ideal Resident Advisor will bring: Front of house experience in a customer facing role Customer service experience in a people focused environment Confidence using Microsoft Office and general IT systems Strong ability to handle queries and provide appropriate solutions Clear, confident verbal and written communication Excellent organisation and time management Ability to work independently and proactively A polite, friendly and approachable manner Strong interpersonal skills
Jun 30, 2026
Full time
Resident Advisor - £12.71 per hour - Temporary - Multiple London Sites A leading student accommodation provider is seeking temporary Resident Advisors to support operations across various London locations. These roles will run over the next few months, offering full-time and part-time shifts across 7 days per week, paid at £12.71 per hour. About the Role The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face to face. Responsibilities include: Supporting the check in and check out process Ensuring rooms are clean, prepared and ready for new arrivals Assisting residents with luggage and general enquiries Maintaining a welcoming, professional and efficient front of house environment About You The ideal Resident Advisor will bring: Front of house experience in a customer facing role Customer service experience in a people focused environment Confidence using Microsoft Office and general IT systems Strong ability to handle queries and provide appropriate solutions Clear, confident verbal and written communication Excellent organisation and time management Ability to work independently and proactively A polite, friendly and approachable manner Strong interpersonal skills
Finance Officer (Year End) - 3 Month Temp - £22.35 per hour - Hybrid/London An intergovernmental organisation is seeking an experienced Finance Officer to support its Finance team during the year end period. This temporary assignment is based at their central London headquarters, starting ASAP for an initial 3 month term, paying £22.35 per hour (PAYE). This is a hybrid role, with Tuesdays and Wednesdays required on site. Role Overview Reporting to the Financial Accountant, the Interim Finance Officer will support the Accounting Centre, covering general ledger accounting, treasury activities, and preparation of financial information and statements across three organisational funds. A key focus will be supporting the annual external audit and year end financial statement preparation. Key Responsibilities Balance sheet reconciliations - Prepare and maintain monthly reconciliations for all balance sheet accounts, investigating and resolving variances. Fixed asset accounting - Maintain and update the fixed asset register, ensuring correct processing of depreciation, additions, and disposals. Journal management - Maintain accurate records of all journal entries, including recurring journals and year end adjustments. Inter fund accounting - Determine monthly inter fund balances and support regular settlement processes. Year end support - Prepare audit working papers, schedules, supporting documentation, and approved adjustments. Financial statements - Assist with timely preparation of financial statements for all three funds. Audit liaison - Respond to external audit queries and provide required documentation. Treasury support - Prepare daily liquidity reports and assist with cash flow forecasting. Bank reconciliations - Monitor and reconcile UK and overseas bank accounts, ensuring timely approval and accuracy. Person Specification Degree in Finance, Business Administration, or a related discipline (or equivalent). CIMA/ACA/ACCA qualified or part qualified, and actively studying. Previous experience in a similar Finance role. Strong experience in balance sheet reconciliations and month end close. Experience with fixed asset accounting and external audit liaison. Working knowledge of IPSAS or IFRS (advantageous). Experience with bank reconciliations, including foreign currency accounts. Exposure to multi site and multi currency reporting (advantageous). Experience using CODA Financials or similar ERPs. Strong IT skills, particularly Microsoft Excel.
Jun 29, 2026
Full time
Finance Officer (Year End) - 3 Month Temp - £22.35 per hour - Hybrid/London An intergovernmental organisation is seeking an experienced Finance Officer to support its Finance team during the year end period. This temporary assignment is based at their central London headquarters, starting ASAP for an initial 3 month term, paying £22.35 per hour (PAYE). This is a hybrid role, with Tuesdays and Wednesdays required on site. Role Overview Reporting to the Financial Accountant, the Interim Finance Officer will support the Accounting Centre, covering general ledger accounting, treasury activities, and preparation of financial information and statements across three organisational funds. A key focus will be supporting the annual external audit and year end financial statement preparation. Key Responsibilities Balance sheet reconciliations - Prepare and maintain monthly reconciliations for all balance sheet accounts, investigating and resolving variances. Fixed asset accounting - Maintain and update the fixed asset register, ensuring correct processing of depreciation, additions, and disposals. Journal management - Maintain accurate records of all journal entries, including recurring journals and year end adjustments. Inter fund accounting - Determine monthly inter fund balances and support regular settlement processes. Year end support - Prepare audit working papers, schedules, supporting documentation, and approved adjustments. Financial statements - Assist with timely preparation of financial statements for all three funds. Audit liaison - Respond to external audit queries and provide required documentation. Treasury support - Prepare daily liquidity reports and assist with cash flow forecasting. Bank reconciliations - Monitor and reconcile UK and overseas bank accounts, ensuring timely approval and accuracy. Person Specification Degree in Finance, Business Administration, or a related discipline (or equivalent). CIMA/ACA/ACCA qualified or part qualified, and actively studying. Previous experience in a similar Finance role. Strong experience in balance sheet reconciliations and month end close. Experience with fixed asset accounting and external audit liaison. Working knowledge of IPSAS or IFRS (advantageous). Experience with bank reconciliations, including foreign currency accounts. Exposure to multi site and multi currency reporting (advantageous). Experience using CODA Financials or similar ERPs. Strong IT skills, particularly Microsoft Excel.
An exciting opportunity has arisen to join a well-established and growing organisation as a Call Centre Sales Advisor . We are looking for a motivated and customer-focused individual who enjoys building relationships, achieving sales targets, and delivering an exceptional customer experience. Working within a friendly and supportive team, you will be responsible for handling both inbound and outbound enquiries , converting leads into sales , and providing expert advice to customers on a range of products and services. Shift patterns will vary Monday - Friday from 8.30am - 7pm, and one working weekend every 4 weeks. Location: West London Salary: 25,500 per annum + Uncapped Commission + Excellent Benefits Contract: Permanent Full-Time Key Responsibilities Manage inbound and outbound sales enquiries. Build strong relationships with new and existing customers. Understand customer requirements and recommend suitable products and services. Prepare tailored quotations and identify opportunities to upsell additional products. Accurately update and maintain customer records using the CRM system. Process customer orders, deposits, and follow-up activities. Deliver outstanding customer service throughout the sales journey. Resolve customer queries and escalate complaints where appropriate. Work towards individual and team sales targets and KPIs. Support the wider team with administrative duties and performance reporting. About You We're looking for someone who is enthusiastic, confident, and passionate about delivering excellent customer service. You will ideally have: A minimum of 2 years' experience within a call centre, contact centre, or telephone sales environment. Proven experience working towards sales targets and KPIs. Excellent communication and relationship-building skills. A confident and professional telephone manner. Strong organisational skills with the ability to manage multiple tasks. Experience using CRM systems and Microsoft Office. The ability to work well under pressure in a fast-paced environment. A positive attitude and a strong desire to achieve results. What's on Offer Competitive basic salary of 25,500 Uncapped commission with excellent earning potential Permanent, full-time position Supportive and collaborative working environment Ongoing training and development opportunities Career progression within a growing organisation Comprehensive employee benefits package If you're an ambitious sales professional looking to develop your career with a reputable organisation, we'd love to hear from you. Apply now for the Call Centre Sales Advisor role.
Jun 28, 2026
Full time
An exciting opportunity has arisen to join a well-established and growing organisation as a Call Centre Sales Advisor . We are looking for a motivated and customer-focused individual who enjoys building relationships, achieving sales targets, and delivering an exceptional customer experience. Working within a friendly and supportive team, you will be responsible for handling both inbound and outbound enquiries , converting leads into sales , and providing expert advice to customers on a range of products and services. Shift patterns will vary Monday - Friday from 8.30am - 7pm, and one working weekend every 4 weeks. Location: West London Salary: 25,500 per annum + Uncapped Commission + Excellent Benefits Contract: Permanent Full-Time Key Responsibilities Manage inbound and outbound sales enquiries. Build strong relationships with new and existing customers. Understand customer requirements and recommend suitable products and services. Prepare tailored quotations and identify opportunities to upsell additional products. Accurately update and maintain customer records using the CRM system. Process customer orders, deposits, and follow-up activities. Deliver outstanding customer service throughout the sales journey. Resolve customer queries and escalate complaints where appropriate. Work towards individual and team sales targets and KPIs. Support the wider team with administrative duties and performance reporting. About You We're looking for someone who is enthusiastic, confident, and passionate about delivering excellent customer service. You will ideally have: A minimum of 2 years' experience within a call centre, contact centre, or telephone sales environment. Proven experience working towards sales targets and KPIs. Excellent communication and relationship-building skills. A confident and professional telephone manner. Strong organisational skills with the ability to manage multiple tasks. Experience using CRM systems and Microsoft Office. The ability to work well under pressure in a fast-paced environment. A positive attitude and a strong desire to achieve results. What's on Offer Competitive basic salary of 25,500 Uncapped commission with excellent earning potential Permanent, full-time position Supportive and collaborative working environment Ongoing training and development opportunities Career progression within a growing organisation Comprehensive employee benefits package If you're an ambitious sales professional looking to develop your career with a reputable organisation, we'd love to hear from you. Apply now for the Call Centre Sales Advisor role.
Facilities Supervisor - Central London Permanent Full Time £38,000 - £40,000, dependant on experience. A leading organisation in Central London is seeking an experienced Facilities Supervisor to support the smooth, safe and efficient running of its estate. You'll oversee day to day FM operations, lead a small team, manage contractors and ensure all services are delivered to a high standard. Key Responsibilities FM Service Delivery - Oversee reactive, planned (PPM) and project works, ensuring timely completion. Team Leadership - Manage, coach and develop Facilities team members. CAFM Oversight - Ensure accurate logging, tracking and closure of all helpdesk requests. Supplier Management - Coordinate contractors, review quotes and ensure value for money. Health & Safety Compliance - Maintain a safe, compliant working environment. Financial Administration - Support PO, invoice processing and cost control. Act as an escalation point and lead the department in senior managers' absence Skills & Experience Previous FM experience in a fast paced, multi site environment. Proven team leadership or supervisory experience. Strong CAFM and helpdesk knowledge. Solid understanding of Health & Safety legislation. Highly organised, strong communicator and confident managing multiple priorities. Proficient in Microsoft Office, especially Excel. Financial awareness (POs, invoices, budgets).
Jun 26, 2026
Full time
Facilities Supervisor - Central London Permanent Full Time £38,000 - £40,000, dependant on experience. A leading organisation in Central London is seeking an experienced Facilities Supervisor to support the smooth, safe and efficient running of its estate. You'll oversee day to day FM operations, lead a small team, manage contractors and ensure all services are delivered to a high standard. Key Responsibilities FM Service Delivery - Oversee reactive, planned (PPM) and project works, ensuring timely completion. Team Leadership - Manage, coach and develop Facilities team members. CAFM Oversight - Ensure accurate logging, tracking and closure of all helpdesk requests. Supplier Management - Coordinate contractors, review quotes and ensure value for money. Health & Safety Compliance - Maintain a safe, compliant working environment. Financial Administration - Support PO, invoice processing and cost control. Act as an escalation point and lead the department in senior managers' absence Skills & Experience Previous FM experience in a fast paced, multi site environment. Proven team leadership or supervisory experience. Strong CAFM and helpdesk knowledge. Solid understanding of Health & Safety legislation. Highly organised, strong communicator and confident managing multiple priorities. Proficient in Microsoft Office, especially Excel. Financial awareness (POs, invoices, budgets).
Call Centre Sales Advisor - Brentford, West London £26,520 Uncapped Commission (£300-£500 per month typical) 40 hours per week Permanent 1 weekend in 6 Join a growing team of six as a Call Centre Sales Advisor, converting inbound and outbound enquiries into business and delivering excellent customer service. This is a team expansion role with strong earning potential and a supportive environment. The Role Handle inbound & outbound sales and convert enquiries into move ins. Build strong customer relationships and manage queries via phone and email. Tailor quotations, upsell services, and maintain accurate CRM records. Process deposits and escalate complaints when needed. Commission £5 per move in, paid once the customer moves in. Typical monthly earnings: £300-£500 depending on performance. Hours Shifts between 08:30-17:00, 09:30-18:00, 10:30-19:00. Weekend rota: 1 in 6 (Sat 09:00-17:00, Sun 10:00-16:00). What You'll Bring 2 years' call/contact centre experience. Strong communication and relationship building skills. Ability to work to targets and convert leads. Organised, proactive, and confident using MS Office. About You A natural salesperson with a positive attitude, driven by results, and comfortable working in a small, supportive team.
Jun 26, 2026
Full time
Call Centre Sales Advisor - Brentford, West London £26,520 Uncapped Commission (£300-£500 per month typical) 40 hours per week Permanent 1 weekend in 6 Join a growing team of six as a Call Centre Sales Advisor, converting inbound and outbound enquiries into business and delivering excellent customer service. This is a team expansion role with strong earning potential and a supportive environment. The Role Handle inbound & outbound sales and convert enquiries into move ins. Build strong customer relationships and manage queries via phone and email. Tailor quotations, upsell services, and maintain accurate CRM records. Process deposits and escalate complaints when needed. Commission £5 per move in, paid once the customer moves in. Typical monthly earnings: £300-£500 depending on performance. Hours Shifts between 08:30-17:00, 09:30-18:00, 10:30-19:00. Weekend rota: 1 in 6 (Sat 09:00-17:00, Sun 10:00-16:00). What You'll Bring 2 years' call/contact centre experience. Strong communication and relationship building skills. Ability to work to targets and convert leads. Organised, proactive, and confident using MS Office. About You A natural salesperson with a positive attitude, driven by results, and comfortable working in a small, supportive team.
Administrator - 6 Month Temporary Contract (Chessington - Onsite) Pay: £15-£16 per hour Hours: 40 per week, Monday-Friday Start: ASAP About the Role We're looking for a highly organised Administrator to join a leading national equipment hire company on a 6 month temporary basis. This role is ideal for someone with strong attention to detail, confidence in communication, and the ability to manage logistics related admin with accuracy and pace. Key Responsibilities Transport rate checking - Verify hauliers' charges against rate cards to ensure correct pricing. Documentation management - Keep all relevant files and records up to date and well organised. Daily haulier payments - Process payments through the procurement system. Logistics data recording - Maintain accurate price and cost data for performance analysis. Transport log maintenance - Track transport movements and associated costs. Charge validation - Query waiting times, reject unjustified overcharges, and ensure re chargeable time is billed. Customer charge passing - Apply additional charges to customers when appropriate. Energy Centre liaison - Ensure additional haulage costs are added to the chargeable log. What You'll Need Previous experience in a similar Administration role Strong attention to detail Confident communication skills, especially when speaking with customers Ability to work accurately with numbers and pricing A proactive, organised approach to daily admin tasks
Jun 21, 2026
Full time
Administrator - 6 Month Temporary Contract (Chessington - Onsite) Pay: £15-£16 per hour Hours: 40 per week, Monday-Friday Start: ASAP About the Role We're looking for a highly organised Administrator to join a leading national equipment hire company on a 6 month temporary basis. This role is ideal for someone with strong attention to detail, confidence in communication, and the ability to manage logistics related admin with accuracy and pace. Key Responsibilities Transport rate checking - Verify hauliers' charges against rate cards to ensure correct pricing. Documentation management - Keep all relevant files and records up to date and well organised. Daily haulier payments - Process payments through the procurement system. Logistics data recording - Maintain accurate price and cost data for performance analysis. Transport log maintenance - Track transport movements and associated costs. Charge validation - Query waiting times, reject unjustified overcharges, and ensure re chargeable time is billed. Customer charge passing - Apply additional charges to customers when appropriate. Energy Centre liaison - Ensure additional haulage costs are added to the chargeable log. What You'll Need Previous experience in a similar Administration role Strong attention to detail Confident communication skills, especially when speaking with customers Ability to work accurately with numbers and pricing A proactive, organised approach to daily admin tasks
Interim SEO Manager - Part - Time 4 days per week Location: Remote Duration: 3 months initially Day Rate: £300/day (Umbrella Company Rate) Start: ASAP A leading digital marketplace is urgently seeking an Interim SEO Manager to provide hands-on SEO leadership during a period of transition. This is a high-impact, autonomous contract role suited to someone with strong technical SEO expertise, AEO/LLM experience, and the ability to deliver quickly in a fast-moving environment. The role requires comfort working within the adult services sector. What You'll Do Lead day-to-day SEO activity across technical, on-page, and content optimisation. Conduct technical audits, crawl analysis, schema implementation, and Core Web Vitals improvements. Manage and optimise performance via Google Search Console, analytics tools, and internal dashboards. Support a major site redesign launching in June, ensuring SEO integrity and smooth migration. Drive AEO (Answer Engine Optimisation) and LLM-focused initiatives to improve visibility across emerging AI-driven search environments. Collaborate with Product, Tech, Content, and Marketing stakeholders to deliver key SEO projects. Provide continuity, documentation, and knowledge transfer ahead of the permanent hire. What You'll Bring Hands-on SEO experience across technical, content, and performance SEO. Strong technical SEO skills: crawl diagnostics, site architecture, schema, CWV, indexing, and log-file insights. Confident using GSC, analytics platforms, and SEO toolsets. Experience with AEO and LLM-based search optimisation (essential). Ability to work independently, prioritise effectively, and deliver at pace. Strong communication skills and comfort working with cross-functional teams. Comfortable working within the adult services sector.
May 29, 2026
Seasonal
Interim SEO Manager - Part - Time 4 days per week Location: Remote Duration: 3 months initially Day Rate: £300/day (Umbrella Company Rate) Start: ASAP A leading digital marketplace is urgently seeking an Interim SEO Manager to provide hands-on SEO leadership during a period of transition. This is a high-impact, autonomous contract role suited to someone with strong technical SEO expertise, AEO/LLM experience, and the ability to deliver quickly in a fast-moving environment. The role requires comfort working within the adult services sector. What You'll Do Lead day-to-day SEO activity across technical, on-page, and content optimisation. Conduct technical audits, crawl analysis, schema implementation, and Core Web Vitals improvements. Manage and optimise performance via Google Search Console, analytics tools, and internal dashboards. Support a major site redesign launching in June, ensuring SEO integrity and smooth migration. Drive AEO (Answer Engine Optimisation) and LLM-focused initiatives to improve visibility across emerging AI-driven search environments. Collaborate with Product, Tech, Content, and Marketing stakeholders to deliver key SEO projects. Provide continuity, documentation, and knowledge transfer ahead of the permanent hire. What You'll Bring Hands-on SEO experience across technical, content, and performance SEO. Strong technical SEO skills: crawl diagnostics, site architecture, schema, CWV, indexing, and log-file insights. Confident using GSC, analytics platforms, and SEO toolsets. Experience with AEO and LLM-based search optimisation (essential). Ability to work independently, prioritise effectively, and deliver at pace. Strong communication skills and comfort working with cross-functional teams. Comfortable working within the adult services sector.
