At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. Were proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area click apply for full job details
Jul 03, 2025
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. Were proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area click apply for full job details
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. Were proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area click apply for full job details
Jul 01, 2025
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. Were proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area click apply for full job details
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. Were proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area click apply for full job details
Jun 25, 2025
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. Were proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area click apply for full job details
Would you like to use your knowledge and experience to be part of a progressive company with a focus on the future? We currently have an opportunity available for a Group Internal Auditor to join our team working in Exeter . Joining us on a full-time, contract basis, you will receive a competitive salary of £38,000- £42,999 per annum plus excellent benefits. About the Group Internal Auditor role: A key member of the Group Internal Audit team you will be part of a highly visible, well-respected function providing assurance to management and the Board on the effectiveness of the Group's risk management and internal control framework. As part of the Group Internal Audit function you will be responsible for the delivery of internal audits and other related audit activity which cover the whole of the Group's operations. This will expose you to a variety operational and financial areas as well as the opportunity to report your findings directly to senior leaders across the Group. Responsibilities as our Group Internal Auditor include: Supporting in the delivery of the Group Audit Plan across Pennon, South West Water (incl. Bournemouth Water) and Pennon Water Services. Performing the end to end audit process including planning, fieldwork and reporting in accordance with the Group Internal Audit methodology Planning audit assignments, develop scope and draft audit terms of reference ready for approval by executive management before commencement of work. Gaining an in-depth understanding of core processes and risks, undertaking a top-down risk assessment and control evaluation to define the audit programme. Carrying out sufficient audit testing to provide assurance on the adequacy of the control environment for the area under review. Drafting audit reports summarising the key findings from audits undertaken Reporting findings of audits to key stakeholders in a clear and concise manner and agreeing actions to address these findings Managing assignment budget and delivery within agreed timescales. Monitoring and following up on outstanding actions and assess whether previous audit issues have been adequately addressed Assisting other members of the Internal Audit team on complex and high-profile audits Skills and experience we are looking for in our Group Internal Auditor: Full or Part Qualified accountant (e.g. ACA, ACCA) and/ or internal audit qualification (e.g. CMIIA). Previous internal audit, internal controls, risk management or related experience 2+ years working within an internal audit function within a corporate or public sector environment. Presenting and reporting - both written and orally - to senior management What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as a Group Internal Auditor , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Pennon Group is a FTSE250 business and comprises South West Water, Bournemouth Water and Pennon Water Services, is a leading business in the water industry delivering for the benefit of customers, communities and the environment. The Group Internal Audit function is a highly visible and value adding team that plays a key role in helping the Group to achieve its objectives by acting as the subject matter expert and advising and assuring risk management, control and governance processes.Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Monday 27th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Group Internal Auditor -we look forward to receiving your application.
Dec 07, 2021
Contractor
Would you like to use your knowledge and experience to be part of a progressive company with a focus on the future? We currently have an opportunity available for a Group Internal Auditor to join our team working in Exeter . Joining us on a full-time, contract basis, you will receive a competitive salary of £38,000- £42,999 per annum plus excellent benefits. About the Group Internal Auditor role: A key member of the Group Internal Audit team you will be part of a highly visible, well-respected function providing assurance to management and the Board on the effectiveness of the Group's risk management and internal control framework. As part of the Group Internal Audit function you will be responsible for the delivery of internal audits and other related audit activity which cover the whole of the Group's operations. This will expose you to a variety operational and financial areas as well as the opportunity to report your findings directly to senior leaders across the Group. Responsibilities as our Group Internal Auditor include: Supporting in the delivery of the Group Audit Plan across Pennon, South West Water (incl. Bournemouth Water) and Pennon Water Services. Performing the end to end audit process including planning, fieldwork and reporting in accordance with the Group Internal Audit methodology Planning audit assignments, develop scope and draft audit terms of reference ready for approval by executive management before commencement of work. Gaining an in-depth understanding of core processes and risks, undertaking a top-down risk assessment and control evaluation to define the audit programme. Carrying out sufficient audit testing to provide assurance on the adequacy of the control environment for the area under review. Drafting audit reports summarising the key findings from audits undertaken Reporting findings of audits to key stakeholders in a clear and concise manner and agreeing actions to address these findings Managing assignment budget and delivery within agreed timescales. Monitoring and following up on outstanding actions and assess whether previous audit issues have been adequately addressed Assisting other members of the Internal Audit team on complex and high-profile audits Skills and experience we are looking for in our Group Internal Auditor: Full or Part Qualified accountant (e.g. ACA, ACCA) and/ or internal audit qualification (e.g. CMIIA). Previous internal audit, internal controls, risk management or related experience 2+ years working within an internal audit function within a corporate or public sector environment. Presenting and reporting - both written and orally - to senior management What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as a Group Internal Auditor , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Pennon Group is a FTSE250 business and comprises South West Water, Bournemouth Water and Pennon Water Services, is a leading business in the water industry delivering for the benefit of customers, communities and the environment. The Group Internal Audit function is a highly visible and value adding team that plays a key role in helping the Group to achieve its objectives by acting as the subject matter expert and advising and assuring risk management, control and governance processes.Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Monday 27th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Group Internal Auditor -we look forward to receiving your application.
We currently have an opportunity available for a DWS Maintenance Technician to join our team working in DWS East area which incorporates North & East Devon. Joining us on a full-time, permanent basis you will receive a competitive salary of £22,000 - £27,000 per annum in line with company progression scheme plus standby & overtime About the role: As our DWS Maintenance Technician , you will provide an operational maintenance support role to the Network Service Delivery teams. Completing maintenance tasks such as Service reservoir cleaning, pressure reducing valve & meter maintenance Responsibilities as our DWS Maintenance Technician include: Ensuring that the Health, Safety & Security policies and standards are adhered to at all times Undertaking maintenance tasks on all Network assets and premises including service reservoirs, pressure reducing valves to ensure they are maintained, serviceable and operationally efficient Working in accordance with all associated QMS procedures and ensuring an awareness level of them is maintained through self-learning/understanding Being aware and compliant with all requirements to protect the environment as a consequence of maintenance activities Supporting the effective delivery of supply interruption mitigation techniques - active involvement in planned and reactive deployment in and out of hours Supporting and undertaking such other activities needed within the Water Distribution network to ensure its operation Carrying out all tasks in such a way that contamination is prevented and understanding what action to take in the event of a contamination or a suspected contamination Participating in standard standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service Undertaking, at all times, the provision of good relations with customers, public authorities, other bodies and colleagues by working within the required levels of customer service Skills and experience we are looking for in our DWS Maintenance Technician : Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths ONC / City and Guilds in relevant subject or NVQ Water Distribution Control Level 2 is desirable EUSR water Hygiene Certificate desirable Proven experience of working within a water supply environment A demonstrable capability to maintain buildings and structures A full UK Driving Licence Streetworks qualification desirable What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our DWS Maintenance Technician , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays Competitive Pension scheme Access to the Company Share save Scheme Medical benefits Great team working A fantastic opportunity to develop & grow your career with us!! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset Closing date: 17/12/2021 If you are looking for a new challenge, please click apply now to be considered as our DWS Maintenance Technician -we look forward to receiving your application.
Dec 04, 2021
Full time
We currently have an opportunity available for a DWS Maintenance Technician to join our team working in DWS East area which incorporates North & East Devon. Joining us on a full-time, permanent basis you will receive a competitive salary of £22,000 - £27,000 per annum in line with company progression scheme plus standby & overtime About the role: As our DWS Maintenance Technician , you will provide an operational maintenance support role to the Network Service Delivery teams. Completing maintenance tasks such as Service reservoir cleaning, pressure reducing valve & meter maintenance Responsibilities as our DWS Maintenance Technician include: Ensuring that the Health, Safety & Security policies and standards are adhered to at all times Undertaking maintenance tasks on all Network assets and premises including service reservoirs, pressure reducing valves to ensure they are maintained, serviceable and operationally efficient Working in accordance with all associated QMS procedures and ensuring an awareness level of them is maintained through self-learning/understanding Being aware and compliant with all requirements to protect the environment as a consequence of maintenance activities Supporting the effective delivery of supply interruption mitigation techniques - active involvement in planned and reactive deployment in and out of hours Supporting and undertaking such other activities needed within the Water Distribution network to ensure its operation Carrying out all tasks in such a way that contamination is prevented and understanding what action to take in the event of a contamination or a suspected contamination Participating in standard standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service Undertaking, at all times, the provision of good relations with customers, public authorities, other bodies and colleagues by working within the required levels of customer service Skills and experience we are looking for in our DWS Maintenance Technician : Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths ONC / City and Guilds in relevant subject or NVQ Water Distribution Control Level 2 is desirable EUSR water Hygiene Certificate desirable Proven experience of working within a water supply environment A demonstrable capability to maintain buildings and structures A full UK Driving Licence Streetworks qualification desirable What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our DWS Maintenance Technician , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays Competitive Pension scheme Access to the Company Share save Scheme Medical benefits Great team working A fantastic opportunity to develop & grow your career with us!! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset Closing date: 17/12/2021 If you are looking for a new challenge, please click apply now to be considered as our DWS Maintenance Technician -we look forward to receiving your application.
Do you want to work for the South Wests largest employer? Do you want a job where you are solving problems and helping others? We currently have 2 opportunities available as a Network & Customer Services Maintenance Technician to join our team working in Crownhill, Plymouth. Joining us on a full-time, permanent basis you will receive a competitive salary of £19,000 - £21,500 per annum plus excellent benefits. About the Network & Customer Services Maintenance Technician role: You will be responsible for providing an operational maintenance support role to the Network Service Delivery teams. Responsibilities as our Network & Customer Services Maintenance Technician include: Ensuring that the Health, Safety & Security policies and standards are adhered to at all times Undertaking maintenance tasks on all Network assets and premises to ensure they are maintained, serviceable and operationally efficient Working in accordance with all associated QMS procedures and ensuring an awareness level of them is maintained through self-learning / understanding Being aware and compliant with all requirements to protect the environment as consequence of maintenance activities Supporting the effective delivery of supply interruption mitigation techniques and taking active involvement in planned and reactive deployment in and out of hours Supporting and undertaking such other activities needed within the Water Distribution network to ensure its operation Carrying out all tasks in such a way that contamination is prevented and understanding what action to take in the event of a contamination or a suspected contamination Participating in standard standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service Networks operations Undertaking, at all times, the provision of good relations with customers, public authorities, other bodies and colleagues by working within the required levels of customer service Skills and experience we are looking for in our Network & Customer Services Maintenance Technician : Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths EUSR water Hygiene Certificate Proven experience of working within a water supply environment A demonstrable capability to maintain buildings and structures Proven track record of working to deadlines Previous experience working on own initiative and / or working as part of team What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Network & Customer Services Maintenance Technician , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive-up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Friday 24th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Network & Customer Services Maintenance Technician -we look forward to receiving your application.
Dec 04, 2021
Full time
Do you want to work for the South Wests largest employer? Do you want a job where you are solving problems and helping others? We currently have 2 opportunities available as a Network & Customer Services Maintenance Technician to join our team working in Crownhill, Plymouth. Joining us on a full-time, permanent basis you will receive a competitive salary of £19,000 - £21,500 per annum plus excellent benefits. About the Network & Customer Services Maintenance Technician role: You will be responsible for providing an operational maintenance support role to the Network Service Delivery teams. Responsibilities as our Network & Customer Services Maintenance Technician include: Ensuring that the Health, Safety & Security policies and standards are adhered to at all times Undertaking maintenance tasks on all Network assets and premises to ensure they are maintained, serviceable and operationally efficient Working in accordance with all associated QMS procedures and ensuring an awareness level of them is maintained through self-learning / understanding Being aware and compliant with all requirements to protect the environment as consequence of maintenance activities Supporting the effective delivery of supply interruption mitigation techniques and taking active involvement in planned and reactive deployment in and out of hours Supporting and undertaking such other activities needed within the Water Distribution network to ensure its operation Carrying out all tasks in such a way that contamination is prevented and understanding what action to take in the event of a contamination or a suspected contamination Participating in standard standby and call out rotas as necessary to maintain the effective delivery of Drinking Water Service Networks operations Undertaking, at all times, the provision of good relations with customers, public authorities, other bodies and colleagues by working within the required levels of customer service Skills and experience we are looking for in our Network & Customer Services Maintenance Technician : Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths EUSR water Hygiene Certificate Proven experience of working within a water supply environment A demonstrable capability to maintain buildings and structures Proven track record of working to deadlines Previous experience working on own initiative and / or working as part of team What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Network & Customer Services Maintenance Technician , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive-up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Friday 24th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Network & Customer Services Maintenance Technician -we look forward to receiving your application.
We currently have an opportunity available for a Craftsperson - Mechanical to join our team working in Littlehempston, Totnes . Joining us on a full-time, permanent basis, you will receive acompetitive salary of £27,719 - £31,306 per annum, plus benefits. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits which include free car parking at the majority of our sites, company Sharesave Scheme, and various health benefits. About the role of our Craftsperson - Mechanical: You will fault find, repair and maintain SWW assets across a range of company sites, predominantly water treatment works and pumping stations. You will also help ensure maximum asset availability and support the SWW Pure vision by assisting in minimising risk to compliance, quality requirements and health & safety. Responsibilities of our Craftsperson - Mechanical include: Working on fixed plant on Water and Waste Water Treatment sites to fault find, repair and maintain a wide variety of equipment including pumps, gearboxes and specialist treatment process machinery Manufacturing and fabricating parts and equipment Using Breathing Apparatus and working in confined spaces if required Working with other disciplines in a workshop/mobile team The development of new skills both in and outside of your core discipline Following the business and departmental rules associated with workflow and management Working in a manner that keeps you and those around you safe What we are looking for in our Craftsperson - Mechanical: A completed apprenticeship in a relevant technical discipline ONC/HNC or equivalents in a relevant discipline is desirable Ability to deliver an effective maintenance service in both workshop and site environments Ability to work under pressure to deliver within tight deadlines Must have a full driving license Willing to be part of a standby/callout rota Closing date: Thursday 23rd December If you are looking for a new challenge, please click apply now to be considered as our Craftsperson - Mechanical - we look forward to receiving your application.
Dec 03, 2021
Full time
We currently have an opportunity available for a Craftsperson - Mechanical to join our team working in Littlehempston, Totnes . Joining us on a full-time, permanent basis, you will receive acompetitive salary of £27,719 - £31,306 per annum, plus benefits. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits which include free car parking at the majority of our sites, company Sharesave Scheme, and various health benefits. About the role of our Craftsperson - Mechanical: You will fault find, repair and maintain SWW assets across a range of company sites, predominantly water treatment works and pumping stations. You will also help ensure maximum asset availability and support the SWW Pure vision by assisting in minimising risk to compliance, quality requirements and health & safety. Responsibilities of our Craftsperson - Mechanical include: Working on fixed plant on Water and Waste Water Treatment sites to fault find, repair and maintain a wide variety of equipment including pumps, gearboxes and specialist treatment process machinery Manufacturing and fabricating parts and equipment Using Breathing Apparatus and working in confined spaces if required Working with other disciplines in a workshop/mobile team The development of new skills both in and outside of your core discipline Following the business and departmental rules associated with workflow and management Working in a manner that keeps you and those around you safe What we are looking for in our Craftsperson - Mechanical: A completed apprenticeship in a relevant technical discipline ONC/HNC or equivalents in a relevant discipline is desirable Ability to deliver an effective maintenance service in both workshop and site environments Ability to work under pressure to deliver within tight deadlines Must have a full driving license Willing to be part of a standby/callout rota Closing date: Thursday 23rd December If you are looking for a new challenge, please click apply now to be considered as our Craftsperson - Mechanical - we look forward to receiving your application.
Are you looking for a career in the South West, with endless opportunities for development? Do you want a hands-on role where your skills and knowledge are put to use? We currently have an opportunity available for an Electrical Craftsperson to join our team working in Plymouth. Joining us on a full-time, permanent basis you will receive a competitive salary of £27,719 - £31,306 per annum plus excellent benefits. About the Electrical Craftsperson role: You will fault find, repair, and maintain SWW assets across a range of company sites, predominantly water treatment works and pumping stations, and help ensure maximum asset availability and support the SWW Pure vision by assisting minimising risk to compliance, quality requirements and health & safety. Responsibilities as our Electrical Craftsperson include: Working on fixed plant on Water and Waste Water Treatment sites to fault find, repair and maintain a wide variety of equipment including pumps, gearboxes and specialist treatment process machinery Manufacturing and fabricating parts and equipment Using Breathing Apparatus and working in confined spaces if required Working with other disciplines in a workshop/mobile team Development of new skills both in and outside of your core discipline Following the business and departmental rules associated with workflow and management Working in a manner that keeps you and those around you safe Skills and experience we are looking for in our Electrical Craftsperson : A completed apprenticeship in a relevant technical discipline ONC/HNC or equivalents in a relevant discipline is desirable Experience working with Drinking and/or Waste Water treatment processes is desirable Able to deliver an effective maintenance service in both workshop and site environments What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Electrical Craftsperson , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Thursday 23rd December 2021 If you are looking for a new challenge, please click apply now to be considered as our Electrical Craftsperson -we look forward to receiving your application.
Dec 03, 2021
Full time
Are you looking for a career in the South West, with endless opportunities for development? Do you want a hands-on role where your skills and knowledge are put to use? We currently have an opportunity available for an Electrical Craftsperson to join our team working in Plymouth. Joining us on a full-time, permanent basis you will receive a competitive salary of £27,719 - £31,306 per annum plus excellent benefits. About the Electrical Craftsperson role: You will fault find, repair, and maintain SWW assets across a range of company sites, predominantly water treatment works and pumping stations, and help ensure maximum asset availability and support the SWW Pure vision by assisting minimising risk to compliance, quality requirements and health & safety. Responsibilities as our Electrical Craftsperson include: Working on fixed plant on Water and Waste Water Treatment sites to fault find, repair and maintain a wide variety of equipment including pumps, gearboxes and specialist treatment process machinery Manufacturing and fabricating parts and equipment Using Breathing Apparatus and working in confined spaces if required Working with other disciplines in a workshop/mobile team Development of new skills both in and outside of your core discipline Following the business and departmental rules associated with workflow and management Working in a manner that keeps you and those around you safe Skills and experience we are looking for in our Electrical Craftsperson : A completed apprenticeship in a relevant technical discipline ONC/HNC or equivalents in a relevant discipline is desirable Experience working with Drinking and/or Waste Water treatment processes is desirable Able to deliver an effective maintenance service in both workshop and site environments What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Electrical Craftsperson , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Thursday 23rd December 2021 If you are looking for a new challenge, please click apply now to be considered as our Electrical Craftsperson -we look forward to receiving your application.
Are you a strategic thinker who can motivate others to accomplish goals and objectives? Do you want to work for the South West's largest employer? We currently have an opportunity available for a Development Evaluation Manager to join our team based in Exeter, with the role covering our full geographic remit including Bournemouth. Joining us on a full-time, permanent basis you will receive a competitive salary of £39,000 - £46,000 per annum plus excellent benefits. About the Development Evaluation Manager role: You will be responsible for evaluating the impact of new developments on our existing water and wastewater network. When hydraulic incapacity is identified, you will be expected to design solutions that will reduce the risk of future serviceability issues. Responsibilities as our Development Evaluation Manager include: Liaising with local planning authorities to ensure the integration of local plans within South West Waters long-term development strategy, and influencing authorities (and other stakeholders) in terms of priority and phasing of developments to align business needs Building new and strengthen existing working relationships with our Developer Services team to ensure all pre-planning consultation and point of connection applications are available for review Using a development risk appraisal tool to identify if the existing supply and collection networks have the hydraulic capacity to accept the new/planned development(s) and categorising the proposal into 'high' or 'low' risk Completing detailed hydraulic modelling and engineering evaluations on high risk developments, carrying out solution optioneering, and considering whole life costs and co-creation opportunities during solution selections so long term financial benefits are maximised Working with colleagues within the delivery team to ensure projects achieve agreed objectives Developing and maintaining appropriate IT systems and databases to ensure information is easily available for other uses Managing and reporting on the financial spend of our Infrastructure renewal investment programmes Liaising closely with the Catchment Asset Management teams and the responsive investment planning teams to ensure a culture of information sharing is created Skills and experience we are looking for in our Development Evaluation Manager : Degree or equivalent in a related subject (Engineering or Science) Technical expert in solution development and infrastructure planning Extensive stakeholder engagement which involves influencing/negotiating to achieve desired outcomes Awareness and understanding of current and emerging water industry legislation, policies including Drainage and Wastewater Management Plans. What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Development Evaluation Manager , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive-up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Thursday 9th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Development Evaluation Manager -we look forward to receiving your application.
Dec 03, 2021
Full time
Are you a strategic thinker who can motivate others to accomplish goals and objectives? Do you want to work for the South West's largest employer? We currently have an opportunity available for a Development Evaluation Manager to join our team based in Exeter, with the role covering our full geographic remit including Bournemouth. Joining us on a full-time, permanent basis you will receive a competitive salary of £39,000 - £46,000 per annum plus excellent benefits. About the Development Evaluation Manager role: You will be responsible for evaluating the impact of new developments on our existing water and wastewater network. When hydraulic incapacity is identified, you will be expected to design solutions that will reduce the risk of future serviceability issues. Responsibilities as our Development Evaluation Manager include: Liaising with local planning authorities to ensure the integration of local plans within South West Waters long-term development strategy, and influencing authorities (and other stakeholders) in terms of priority and phasing of developments to align business needs Building new and strengthen existing working relationships with our Developer Services team to ensure all pre-planning consultation and point of connection applications are available for review Using a development risk appraisal tool to identify if the existing supply and collection networks have the hydraulic capacity to accept the new/planned development(s) and categorising the proposal into 'high' or 'low' risk Completing detailed hydraulic modelling and engineering evaluations on high risk developments, carrying out solution optioneering, and considering whole life costs and co-creation opportunities during solution selections so long term financial benefits are maximised Working with colleagues within the delivery team to ensure projects achieve agreed objectives Developing and maintaining appropriate IT systems and databases to ensure information is easily available for other uses Managing and reporting on the financial spend of our Infrastructure renewal investment programmes Liaising closely with the Catchment Asset Management teams and the responsive investment planning teams to ensure a culture of information sharing is created Skills and experience we are looking for in our Development Evaluation Manager : Degree or equivalent in a related subject (Engineering or Science) Technical expert in solution development and infrastructure planning Extensive stakeholder engagement which involves influencing/negotiating to achieve desired outcomes Awareness and understanding of current and emerging water industry legislation, policies including Drainage and Wastewater Management Plans. What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Development Evaluation Manager , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive-up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Thursday 9th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Development Evaluation Manager -we look forward to receiving your application.
We currently have an ICA Craftsperson position available for a motivated individual to join our team in Bodmin, Cornwall. Joining us on a full-time, permanent basis, you will receive a competitive salary of £27,719 - £31,306 per annum plus excellent benefits. About the role As our ICA Craftsperson, your job role will involve the provision of and assistance given to the installation, repair and maintenance of the operational remote plant and process control systems supporting operational activities. Responsibilities as our ICA Craftsperson include: Delivering quality support to operations using expertise and experience in the complex control and process systems which should balance/minimise the risk and impact to a busy operations team Planning, prioritising and carrying out works to the satisfaction of the planned maintenance delivery system, team leader and the operations team as required Conforming and adhering at all times to current ISO, H & S systems, procedures and policies Delivering cost-effective improvements to assets and systems Complying with all business rules relating to the delivery of, and feedback regarding, all maintenance activity Compiling or updating any site engineering documentation which enables Operational staff to carry out support and maintenance of the works systems Assisting Operational staff with the resolution of complex problems Maintaining regular contact with colleagues throughout the Company On completion of a satisfactory probationary period the role will involve the undertaking of standby and call-outs on an ICA/Electrical standby rota, the frequency of which may change in response to the business demands What we are looking for in our ICA Craftsperson : Time served apprenticeship supported by relevant formal qualifications. e.g. City & Guilds, BTEC, ONC/HNC/HND Experience of process control and electrical systems Experience of working with and understanding of PLCs to include management and programming. Experience working with communication protocols Experience that includes the calibration and maintenance of front line instrumentation and a good understanding of relay logic and the ability to maintain and repair What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays Company van provided A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. If you are looking for a new challenge, please click apply now to be considered as our ICA Craftsperson -we look forward to receiving your application.
Dec 02, 2021
Full time
We currently have an ICA Craftsperson position available for a motivated individual to join our team in Bodmin, Cornwall. Joining us on a full-time, permanent basis, you will receive a competitive salary of £27,719 - £31,306 per annum plus excellent benefits. About the role As our ICA Craftsperson, your job role will involve the provision of and assistance given to the installation, repair and maintenance of the operational remote plant and process control systems supporting operational activities. Responsibilities as our ICA Craftsperson include: Delivering quality support to operations using expertise and experience in the complex control and process systems which should balance/minimise the risk and impact to a busy operations team Planning, prioritising and carrying out works to the satisfaction of the planned maintenance delivery system, team leader and the operations team as required Conforming and adhering at all times to current ISO, H & S systems, procedures and policies Delivering cost-effective improvements to assets and systems Complying with all business rules relating to the delivery of, and feedback regarding, all maintenance activity Compiling or updating any site engineering documentation which enables Operational staff to carry out support and maintenance of the works systems Assisting Operational staff with the resolution of complex problems Maintaining regular contact with colleagues throughout the Company On completion of a satisfactory probationary period the role will involve the undertaking of standby and call-outs on an ICA/Electrical standby rota, the frequency of which may change in response to the business demands What we are looking for in our ICA Craftsperson : Time served apprenticeship supported by relevant formal qualifications. e.g. City & Guilds, BTEC, ONC/HNC/HND Experience of process control and electrical systems Experience of working with and understanding of PLCs to include management and programming. Experience working with communication protocols Experience that includes the calibration and maintenance of front line instrumentation and a good understanding of relay logic and the ability to maintain and repair What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays Company van provided A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. If you are looking for a new challenge, please click apply now to be considered as our ICA Craftsperson -we look forward to receiving your application.
Are you a confident and experienced IT Network Engineer looking for your next career opportunity? Do you want to work for a company that prides itself on its people? We currently have an opportunity available for an IT Network Engineer to join our team working in Exeter. Joining us on a full-time, permanent basis you will receive a competitive salary of £29,000 - £43,483 per annum, plus excellent benefits. About the role: As our IT Network Engineer , you will be responsible for maintaining voice and data communications to meet the requirements of all areas of the business as directed by the IT Network Manager. Responsibilities as our IT Network Engineer include: Assisting in the provision of resilient, reliable and cost-effective corporate voice, IT and Operational Technology data communications and related services to South West Water Installation, configuration, support, performance & capacity management, administration and assist with the design of voice communications systems Installation, configuration, support, performance & capacity management, administration and assist with the design of a of data communications systems Supporting and maintaining network management products Working closely with Operational Technology Team to provide data network services to support process control and telemetry Analysis of voice and data costs and tariffs to ensure flexibility and value for money Ensuring the appropriate security of voice and data systems and assisting with business continuity and disaster recovery Providing advice and information for departments and individual users on specific and general requirements Skills and experience we are looking for in our IT Network Engineer : Educated to degree level, ideally having provided diverse network operations services to a large user base A well-motivated person, with good technical skills and a record of achievements in information technology A good communicator with the ability to liaise confidently with business colleagues both verbally and in writing A good organiser who is able to work well under pressure What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our IT Network Engineer , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Wednesday 15th December 2021 If you are looking for a new challenge, please click apply now to be considered as our IT Network Engineer -we look forward to receiving your application.
Dec 02, 2021
Full time
Are you a confident and experienced IT Network Engineer looking for your next career opportunity? Do you want to work for a company that prides itself on its people? We currently have an opportunity available for an IT Network Engineer to join our team working in Exeter. Joining us on a full-time, permanent basis you will receive a competitive salary of £29,000 - £43,483 per annum, plus excellent benefits. About the role: As our IT Network Engineer , you will be responsible for maintaining voice and data communications to meet the requirements of all areas of the business as directed by the IT Network Manager. Responsibilities as our IT Network Engineer include: Assisting in the provision of resilient, reliable and cost-effective corporate voice, IT and Operational Technology data communications and related services to South West Water Installation, configuration, support, performance & capacity management, administration and assist with the design of voice communications systems Installation, configuration, support, performance & capacity management, administration and assist with the design of a of data communications systems Supporting and maintaining network management products Working closely with Operational Technology Team to provide data network services to support process control and telemetry Analysis of voice and data costs and tariffs to ensure flexibility and value for money Ensuring the appropriate security of voice and data systems and assisting with business continuity and disaster recovery Providing advice and information for departments and individual users on specific and general requirements Skills and experience we are looking for in our IT Network Engineer : Educated to degree level, ideally having provided diverse network operations services to a large user base A well-motivated person, with good technical skills and a record of achievements in information technology A good communicator with the ability to liaise confidently with business colleagues both verbally and in writing A good organiser who is able to work well under pressure What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our IT Network Engineer , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Wednesday 15th December 2021 If you are looking for a new challenge, please click apply now to be considered as our IT Network Engineer -we look forward to receiving your application.
Are you a customer-focused individual looking to progress your career with a company that prides itself on its people? We currently have an opportunity available for a Wastewater Treatment and Process Manager to join our team working in Exeter . Joining us on a full-time, permanent basis, you will receive a competitive salary of £38,000 - £45,000 per annum plus excellent benefits. About the role of Wastewater Treatment and Process Manager: You will review wastewater risks and support South West Water's strategy for Wastewater Asset Management through the annual SIPs and periodic business planning processes whilst maintaining a long-term planning view in terms of growth, legislative change and innovation. What's in it for you? We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Access to the Company Sharesave Scheme Various health benefits And more! Responsibilities as our Wastewater Treatment and Process Manager include: Preparing, maintaining, monitoring, implementing, and reviewing annually an Asset Management Plan (AMP) for both Numeric and Descriptive Sewage Treatment works. Undertaking an annual asset health review as part of the input data to the annual SIP review Preparing, maintaining, and monitoring rolling two, five and ten-year planning horizons, the capital investment Specific Investment Programmes (SIP) capital allocations and detailed priority-ranked plans encompassing the business drivers of maintenance, quality, supply/demand and enhanced service levels to minimum whole-life costs within set risk levels and Capex budget constraints Preparing all reports and submission documentation to enable the approval of the AMPs and SIPs for implementation Reviewing all Problem Statements (and earlier Need Statements) submitted for wastewater treatment works including risk assessment for the allocation of priority for entry to SIPs, and including writing Problem Statements, where necessary Undertaking or procuring evaluation of options for the cost-effective solution of the problems assessed with the highest priority, including, as appropriate, liaison internally, and with delivery partners Defining the data and information requirements necessary to support asset management planning processes Supporting the strategic asset management team in reviewing existing investment modelling tools or the development of new wastewater investment modelling approaches to optimise and inform future investment across the wastewater treatment asset base What we are looking for in our Wastewater Treatment and Process Manager: 5 GCSEs or equivalent in Maths, English and a Science subject An extensive knowledge of wastewater treatment processes Proven experience of working in a wastewater treatment operational environment Previous experience working on own initiative and working as part of a team South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Friday 31st December 2021 If you are looking for a new challenge, please click apply now to be considered as our Wastewater Treatment and Process Manager - we look forward to receiving your application.
Dec 02, 2021
Full time
Are you a customer-focused individual looking to progress your career with a company that prides itself on its people? We currently have an opportunity available for a Wastewater Treatment and Process Manager to join our team working in Exeter . Joining us on a full-time, permanent basis, you will receive a competitive salary of £38,000 - £45,000 per annum plus excellent benefits. About the role of Wastewater Treatment and Process Manager: You will review wastewater risks and support South West Water's strategy for Wastewater Asset Management through the annual SIPs and periodic business planning processes whilst maintaining a long-term planning view in terms of growth, legislative change and innovation. What's in it for you? We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Access to the Company Sharesave Scheme Various health benefits And more! Responsibilities as our Wastewater Treatment and Process Manager include: Preparing, maintaining, monitoring, implementing, and reviewing annually an Asset Management Plan (AMP) for both Numeric and Descriptive Sewage Treatment works. Undertaking an annual asset health review as part of the input data to the annual SIP review Preparing, maintaining, and monitoring rolling two, five and ten-year planning horizons, the capital investment Specific Investment Programmes (SIP) capital allocations and detailed priority-ranked plans encompassing the business drivers of maintenance, quality, supply/demand and enhanced service levels to minimum whole-life costs within set risk levels and Capex budget constraints Preparing all reports and submission documentation to enable the approval of the AMPs and SIPs for implementation Reviewing all Problem Statements (and earlier Need Statements) submitted for wastewater treatment works including risk assessment for the allocation of priority for entry to SIPs, and including writing Problem Statements, where necessary Undertaking or procuring evaluation of options for the cost-effective solution of the problems assessed with the highest priority, including, as appropriate, liaison internally, and with delivery partners Defining the data and information requirements necessary to support asset management planning processes Supporting the strategic asset management team in reviewing existing investment modelling tools or the development of new wastewater investment modelling approaches to optimise and inform future investment across the wastewater treatment asset base What we are looking for in our Wastewater Treatment and Process Manager: 5 GCSEs or equivalent in Maths, English and a Science subject An extensive knowledge of wastewater treatment processes Proven experience of working in a wastewater treatment operational environment Previous experience working on own initiative and working as part of a team South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Friday 31st December 2021 If you are looking for a new challenge, please click apply now to be considered as our Wastewater Treatment and Process Manager - we look forward to receiving your application.
Are you a confident and forward-thinking individual looking for your next role in the South West? Are you a team player who will encourage others to do well? We currently have an opportunity available for a Metered Consumption & Leakage Case Manager to join our team working in Exeter. Joining us on a full-time, permanent basis you will receive a competitive salary of £19,518 per annum dependent on experience, plus excellent benefits. About the role: As our Metered Consumption & Leakage Case Manager , you will be primarily responsible for end-to-end delivery of customer service and driving performance to provide high quality customer care to South West Water customers, in accordance with customer promises, business priorities and targets. In order to be responsive to customers within the high consumption and customer leak process, your variable shift pattern will consist of either an 08:00-16:00, 09:00-17:00, 10:00-18:00 shift Monday to Friday and 1 in 3 Saturdays working 9am to 5pm. Responsibilities as our Metered Consumption & Leakage Case Manager include: Delivering consistent high-quality customer service as measured through ODI performance whilst supporting the Pennon Strategy and championing the Pennon Values Creating bespoke letters to respond to written customer contact, within the agreed internal timescale ensuring that the responses provided meet the Company's DG targets Handling customer queries with empathy and clarity, escalating where appropriate to ensure a satisfactory resolution Taking ownership to provide end to end customer service throughout the high consumption and customer leakage process Identifying specific customer needs through active listening and interpreting customer behaviours to offer additional services, affordability tariffs Liaising with South West Water field staff, our Partners, and external contractors in the resolution of consumption contacts in accordance with procedures and guidelines Following through on committed actions, ensuring promised timescales are met and customers are kept informed of changes Being responsible for the correct application of relevant governance relating to policy, procedure, or financial management Positively contributing to identify process improvement opportunities or highlight corrective activities to ensure maximum team performance is achieved Skills and experience we are looking for in our Metered Consumption & Leakage Case Manager : Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths Knowledge of the water industry or another utility company is desirable Customer service experience Ability to identify and apply Leak Allowance and GSS Able to compile a substantive and structured letter/email What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Metered Consumption & Leakage Case Manager , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a FTS 250 that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 2.2 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to our strategy. Our aim is to continually improve performance standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Tuesday 7th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Metered Consumption & Leakage Case Manager -we look forward to receiving your application.
Dec 02, 2021
Full time
Are you a confident and forward-thinking individual looking for your next role in the South West? Are you a team player who will encourage others to do well? We currently have an opportunity available for a Metered Consumption & Leakage Case Manager to join our team working in Exeter. Joining us on a full-time, permanent basis you will receive a competitive salary of £19,518 per annum dependent on experience, plus excellent benefits. About the role: As our Metered Consumption & Leakage Case Manager , you will be primarily responsible for end-to-end delivery of customer service and driving performance to provide high quality customer care to South West Water customers, in accordance with customer promises, business priorities and targets. In order to be responsive to customers within the high consumption and customer leak process, your variable shift pattern will consist of either an 08:00-16:00, 09:00-17:00, 10:00-18:00 shift Monday to Friday and 1 in 3 Saturdays working 9am to 5pm. Responsibilities as our Metered Consumption & Leakage Case Manager include: Delivering consistent high-quality customer service as measured through ODI performance whilst supporting the Pennon Strategy and championing the Pennon Values Creating bespoke letters to respond to written customer contact, within the agreed internal timescale ensuring that the responses provided meet the Company's DG targets Handling customer queries with empathy and clarity, escalating where appropriate to ensure a satisfactory resolution Taking ownership to provide end to end customer service throughout the high consumption and customer leakage process Identifying specific customer needs through active listening and interpreting customer behaviours to offer additional services, affordability tariffs Liaising with South West Water field staff, our Partners, and external contractors in the resolution of consumption contacts in accordance with procedures and guidelines Following through on committed actions, ensuring promised timescales are met and customers are kept informed of changes Being responsible for the correct application of relevant governance relating to policy, procedure, or financial management Positively contributing to identify process improvement opportunities or highlight corrective activities to ensure maximum team performance is achieved Skills and experience we are looking for in our Metered Consumption & Leakage Case Manager : Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths Knowledge of the water industry or another utility company is desirable Customer service experience Ability to identify and apply Leak Allowance and GSS Able to compile a substantive and structured letter/email What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Metered Consumption & Leakage Case Manager , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a FTS 250 that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 2.2 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to our strategy. Our aim is to continually improve performance standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Tuesday 7th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Metered Consumption & Leakage Case Manager -we look forward to receiving your application.
Is your next role one where you can utilise your skills and experience to make sustainable and meaningful change? We currently have a Health & Safety Field Advisor position available to join our team in Bodmin. You will be working with our teams throughout Cornwall, so if you enjoy working with different teams in different locations, then you will enjoy the variety that this role has to offer. About the Health & Safety Field Advisor role: The Health & Safety Field Advisor will offer expert knowledge and skills to generate and promote a positive Health & Safety culture with our teams working at our sites across Cornwall. By working closely with our teams, you will help to identify and control Occupational Health & Safety risks. And make recommendations to prevent recurrences. Responsibilities as our Health & Safety Field Advisor include: Coaching and Supporting the field-based teams and line managers to ensure they understand their accountabilities and responsibilities with regards to Health and Safety Providing expert technical advice to field teams to support risk assessments and method statements Supporting and driving investigations into incidents (injuries, accidents, HiPos, near misses etc) to get to the root cause and identifying key activities that provide improvement opportunities at a specific and corporate level Supporting the business in the event of emergency situations, including fulfilling a role as part of the company's emergency response team Actively supporting improvements to the health of field-based teams, driving up occupational health surveillance and utilisation of wellbeing support and initiatives Keeping up to date with new legislation and maintaining a working knowledge of all Health & Safety legislation, Health and Safety Executive (HSE) documents and any developments that particularly affect the water industry Carrying out assurance and audit checks both planned and unplanned to confirm the application of standards and competencies of individuals to drive up positive behaviours and safe working What we are looking for in our Health & Safety Field Advisor : NEBOSH National Certificate or equivalent level 3 qualification in Occupational Safety and Health Degree/NEBOSH Diploma or equivalent level 6 qualification in Occupational Safety and Health is desirable Experience in a specialist Health & Safety role advising a business on systems and processes Good organisational skills with the ability to prioritise work effectively innovate and work well under pressure A great communicator with the ability to build strong working relationships What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. In return, we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Tuesday 7th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Health & Safety Field Advisor -we look forward to receiving your application.
Dec 02, 2021
Full time
Is your next role one where you can utilise your skills and experience to make sustainable and meaningful change? We currently have a Health & Safety Field Advisor position available to join our team in Bodmin. You will be working with our teams throughout Cornwall, so if you enjoy working with different teams in different locations, then you will enjoy the variety that this role has to offer. About the Health & Safety Field Advisor role: The Health & Safety Field Advisor will offer expert knowledge and skills to generate and promote a positive Health & Safety culture with our teams working at our sites across Cornwall. By working closely with our teams, you will help to identify and control Occupational Health & Safety risks. And make recommendations to prevent recurrences. Responsibilities as our Health & Safety Field Advisor include: Coaching and Supporting the field-based teams and line managers to ensure they understand their accountabilities and responsibilities with regards to Health and Safety Providing expert technical advice to field teams to support risk assessments and method statements Supporting and driving investigations into incidents (injuries, accidents, HiPos, near misses etc) to get to the root cause and identifying key activities that provide improvement opportunities at a specific and corporate level Supporting the business in the event of emergency situations, including fulfilling a role as part of the company's emergency response team Actively supporting improvements to the health of field-based teams, driving up occupational health surveillance and utilisation of wellbeing support and initiatives Keeping up to date with new legislation and maintaining a working knowledge of all Health & Safety legislation, Health and Safety Executive (HSE) documents and any developments that particularly affect the water industry Carrying out assurance and audit checks both planned and unplanned to confirm the application of standards and competencies of individuals to drive up positive behaviours and safe working What we are looking for in our Health & Safety Field Advisor : NEBOSH National Certificate or equivalent level 3 qualification in Occupational Safety and Health Degree/NEBOSH Diploma or equivalent level 6 qualification in Occupational Safety and Health is desirable Experience in a specialist Health & Safety role advising a business on systems and processes Good organisational skills with the ability to prioritise work effectively innovate and work well under pressure A great communicator with the ability to build strong working relationships What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. In return, we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Tuesday 7th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Health & Safety Field Advisor -we look forward to receiving your application.
Do you have the proven ability to motivate and lead a team well? Would you like to work within a high-performing team where your skills and experience can make a difference? We currently have an exciting opportunity for an Executive Liaison Customer Manager to join our team working in Exeter . Joining us on a full-time, permanent basis, you will receive a competitive salary of £22,848 per annum plus excellent benefits. About the Executive Liaison Customer Manager role: As our Executive Liaison Customer Manager, you will be responsible for the management and resolution of high-profile customer complaints ensuring company service standards are achieved along with the mitigation of any adverse media attention or negative performance impact throughout the resolution process. Responsibilities as our Executive Liaison Customer Manager include: Delivery of consistent high-quality customer service as measured through ODI performance whilst supporting the Pennon Strategy and Championing the Pennon Values Responding to all types of contact for the Wholesale and Billing areas Ensuring Health, Safety and wellbeing for all employees & peers who are office and field based A consistent level of courteous professionalism when interacting with peers, stakeholders and customers representing the SWW/Pennon Group Consistent and correct application of governance activities relating to SWW'S/BW's policy, procedure, and financial management Managing all escalated written complaints resolve customer issues and reacting accordingly to prevent escalated situations Identifying and maximising all opportunities to mitigate unwanted customer contacts and complaints through analysis, challenge, feedback, and process improvements Maximising opportunities to promote the SWW brand and ensure a positive reputation both internally and externally Organisation and management of complex customer issues through first class communication and negotiation skills with customers, MPs and MP Case Workers, key stakeholders as well as internal stakeholders delivering a suitable and successful resolution to each issue. Risk avoidance, media sensitivity, company awareness and flexibility are all key elements to this role What we are looking for in our Executive Liaison Customer Manager: Experience of working in a regulated environment with a strong understanding of what first class customer experience looks like Proven experience of delivering high performance standards through effective customer management and liaison work Demonstrated ability to take and implement well-informed decisions Ability to organise, plan and structure workload effectively to ensure deadlines are achieved Able to work accurately, prioritise work and manage time effectively Excellent communicator both verbally and in writing to colleagues including senior managers and executive teams Letter writing experience A minimum of twelve months experience in Wholesale/Billing What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Monday 6th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Executive Liaison Customer Manager -we look forward to receiving your application.
Dec 01, 2021
Full time
Do you have the proven ability to motivate and lead a team well? Would you like to work within a high-performing team where your skills and experience can make a difference? We currently have an exciting opportunity for an Executive Liaison Customer Manager to join our team working in Exeter . Joining us on a full-time, permanent basis, you will receive a competitive salary of £22,848 per annum plus excellent benefits. About the Executive Liaison Customer Manager role: As our Executive Liaison Customer Manager, you will be responsible for the management and resolution of high-profile customer complaints ensuring company service standards are achieved along with the mitigation of any adverse media attention or negative performance impact throughout the resolution process. Responsibilities as our Executive Liaison Customer Manager include: Delivery of consistent high-quality customer service as measured through ODI performance whilst supporting the Pennon Strategy and Championing the Pennon Values Responding to all types of contact for the Wholesale and Billing areas Ensuring Health, Safety and wellbeing for all employees & peers who are office and field based A consistent level of courteous professionalism when interacting with peers, stakeholders and customers representing the SWW/Pennon Group Consistent and correct application of governance activities relating to SWW'S/BW's policy, procedure, and financial management Managing all escalated written complaints resolve customer issues and reacting accordingly to prevent escalated situations Identifying and maximising all opportunities to mitigate unwanted customer contacts and complaints through analysis, challenge, feedback, and process improvements Maximising opportunities to promote the SWW brand and ensure a positive reputation both internally and externally Organisation and management of complex customer issues through first class communication and negotiation skills with customers, MPs and MP Case Workers, key stakeholders as well as internal stakeholders delivering a suitable and successful resolution to each issue. Risk avoidance, media sensitivity, company awareness and flexibility are all key elements to this role What we are looking for in our Executive Liaison Customer Manager: Experience of working in a regulated environment with a strong understanding of what first class customer experience looks like Proven experience of delivering high performance standards through effective customer management and liaison work Demonstrated ability to take and implement well-informed decisions Ability to organise, plan and structure workload effectively to ensure deadlines are achieved Able to work accurately, prioritise work and manage time effectively Excellent communicator both verbally and in writing to colleagues including senior managers and executive teams Letter writing experience A minimum of twelve months experience in Wholesale/Billing What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Monday 6th December 2021 If you are looking for a new challenge, please click apply now to be considered as our Executive Liaison Customer Manager -we look forward to receiving your application.
Do you have the proven ability to motivate and lead a team well? Do you want to work for a company who pride themselves on their people and excellence? Then look no further! We currently have an opportunity available for a Leakage Administration Team Leader to join our team working in Exeter . You will join us on a full-time, permanent basis, and in return, you will receive acompetitive salary of £24,000 - £28,000 per annum plus benefits . About the role: The Leakage Administration Team Leader will lead, on a day-to-day basis, a team of administrators in the effective administration and support of the Leakage Department. Supporting the delivery of the Leakage Systems Customer Leakage work management from job creation to planning and completion. Responsibilities of our Leakage Administration Team Leader include: Providing support, inspiration and business admin expertise to SWW and contracted customer leakage detection resources to achieve the goal of developing a high performing team of customer leakage experts Managing the effective work management of available customer leakage resources (both SWW and contracted) to ensure accurate data and job creation Undertaking both structured training and individual coaching and mentoring, with the admin team to provide learning opportunities and continuous development Working with the Leakage Systems Team leader to ensure supply pipe leak repairs are prioritised for repair appropriately Managing annual leave, sickness, disciplinary and other related business policies/processes consistency and accurately Producing effective and timely reporting of incidents and events Working in close collaboration with the Source Customer Leakage Team to ensure the end to end process for customers is delivered in an efficient and effective way Ensuring that all new Leakage Systems processes are followed and embedded, delivering efficient detection and repair of customer side leakage. What we are looking for in our Leakage Administration Team Leader: HND or equivalent and a recognised Management Qualification are desirable but not essential Experience in Business Administration and planning Experience in developing a team to high-performance levels and leading the team to achieve challenging targets Excellent knowledge of Business Admin and work management systems Knowledgeable of financial systems and work management South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits which include free car parking at the majority of our sites, company Sharesave Scheme, and various health benefits. Closing date: Monday 15th November 2021 If you are looking for a new challenge, please click apply now to be considered as our Leakage Administration Team Leader - we look forward to receiving your application.
Nov 30, 2021
Full time
Do you have the proven ability to motivate and lead a team well? Do you want to work for a company who pride themselves on their people and excellence? Then look no further! We currently have an opportunity available for a Leakage Administration Team Leader to join our team working in Exeter . You will join us on a full-time, permanent basis, and in return, you will receive acompetitive salary of £24,000 - £28,000 per annum plus benefits . About the role: The Leakage Administration Team Leader will lead, on a day-to-day basis, a team of administrators in the effective administration and support of the Leakage Department. Supporting the delivery of the Leakage Systems Customer Leakage work management from job creation to planning and completion. Responsibilities of our Leakage Administration Team Leader include: Providing support, inspiration and business admin expertise to SWW and contracted customer leakage detection resources to achieve the goal of developing a high performing team of customer leakage experts Managing the effective work management of available customer leakage resources (both SWW and contracted) to ensure accurate data and job creation Undertaking both structured training and individual coaching and mentoring, with the admin team to provide learning opportunities and continuous development Working with the Leakage Systems Team leader to ensure supply pipe leak repairs are prioritised for repair appropriately Managing annual leave, sickness, disciplinary and other related business policies/processes consistency and accurately Producing effective and timely reporting of incidents and events Working in close collaboration with the Source Customer Leakage Team to ensure the end to end process for customers is delivered in an efficient and effective way Ensuring that all new Leakage Systems processes are followed and embedded, delivering efficient detection and repair of customer side leakage. What we are looking for in our Leakage Administration Team Leader: HND or equivalent and a recognised Management Qualification are desirable but not essential Experience in Business Administration and planning Experience in developing a team to high-performance levels and leading the team to achieve challenging targets Excellent knowledge of Business Admin and work management systems Knowledgeable of financial systems and work management South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits which include free car parking at the majority of our sites, company Sharesave Scheme, and various health benefits. Closing date: Monday 15th November 2021 If you are looking for a new challenge, please click apply now to be considered as our Leakage Administration Team Leader - we look forward to receiving your application.
Do you have proven experience and technical knowledge? Do you want to work for a company who pride themselves on their people and excellence? Then look no further! At South West Water we have an excellent opportunity as a Water Loss Asset and Metering Technician , within the Drinking Water - Network & Customer Services department.You will join us ona full-time, permanent basis, and in return you will receive a competitive salary of £24,000 - £30,000 per annum, participate in a clear Progression scheme plus excellent benefits. About the role: As a Water Loss Asset and Metering Technician, you will be responsible for managing your time and collaborating with key stakeholders where required to support with complex metering works. The successful candidate will have a passion for providing high-quality customer service, experience working in a metering function and championing the importance of accurate metering and data collection. In this role, you will be required to monitor and proactively minimise data failures to ensure we are hitting regulatory targets. Additionally, you will be challenged to resource for the improvement and maintenance of company metering, flow technology, and data collection across leakage and water balance gap reporting. Responsibilities as our Water Loss Asset and Metering Technician include: Installing and maintaining metering and telemetry across all reporting DMAs, including sub-metering, Waste Water Treatment Works, and commercial customers, to ensure the accuracy of essential network information to improve and enhance operational leakage performance Proactively improve the accuracy and reliability of reportable DMA metering and data collection to minimise disruption to leakage reporting and achieve compliance with the consistency reporting 90% operability target. Installing and maintaining Service Reservoir metering and telemetry to ensure losses are monitored and minimised Installing and maintaining meters and telemetry across other key reporting components for company leakage and water balance gap performance (for example commercial customers and company wastewater treatment works) Managing own schedule of work and coordinating where necessary with other technicians to assist or gain assistance with complex metering jobs Undertaking training where required, developing specialist skills in flow metering and telemetry, and providing expertise in maintaining regional flow data Liaising with external contractors to ensure remedial work and repairs are completed to required timescales and budget Maintaining close working relationships with the Leakage Reporting team and Leakage Delivery teams to support achievement of current and future Leakage reduction targets With the Water Supply Metering Team Leader, examining repeat asset failures to generate work programmes to drive reliability and availability of flow data Supporting, when appropriate, the maintenance of company abstraction and distribution input flow meters, making sure that asset records are robust, accurate, and securely stored Taking the lead in identifying and trialling new metering and telemetry technology Championing the importance of accurate metering and data collection in all DWS activities Supporting the Leakage Strategy and Reporting Manager through effective collaboration and communication with the other areas of Drinking Water Services What we are looking for in our Water Loss Asset and Metering Technician : 5 GCSEs at grades A-C or equivalent in Maths, English and a Science subject Relevant experience in Water Supply, Water Distribution Activity preferred Experience of working on the distribution network and at remote sites Understanding of the importance of good customer service at all times and the impact of actions on the company performance and reputation Proven ability to work within a team environment but also on your own Proven ability to communicate and liaise effectively with internal and external customers in both verbal and written contexts Customer-facing skills and the ability to deal effectively with customers both internal and external. What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we will offer an excellent range of benefits including: 23 days starting holiday allowance plus bank holidays A discretionary bonus Competitive Contributory Pension Pennon Sharesave scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work scheme Financial Support Services Training and Development Opportunities Progression scheme And more! South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive-up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: 16th November 2021 If you are looking for a new challenge, please click apply now to be considered as our Water Loss Asset and Metering Technician -we look forward to receiving your application.
Nov 30, 2021
Full time
Do you have proven experience and technical knowledge? Do you want to work for a company who pride themselves on their people and excellence? Then look no further! At South West Water we have an excellent opportunity as a Water Loss Asset and Metering Technician , within the Drinking Water - Network & Customer Services department.You will join us ona full-time, permanent basis, and in return you will receive a competitive salary of £24,000 - £30,000 per annum, participate in a clear Progression scheme plus excellent benefits. About the role: As a Water Loss Asset and Metering Technician, you will be responsible for managing your time and collaborating with key stakeholders where required to support with complex metering works. The successful candidate will have a passion for providing high-quality customer service, experience working in a metering function and championing the importance of accurate metering and data collection. In this role, you will be required to monitor and proactively minimise data failures to ensure we are hitting regulatory targets. Additionally, you will be challenged to resource for the improvement and maintenance of company metering, flow technology, and data collection across leakage and water balance gap reporting. Responsibilities as our Water Loss Asset and Metering Technician include: Installing and maintaining metering and telemetry across all reporting DMAs, including sub-metering, Waste Water Treatment Works, and commercial customers, to ensure the accuracy of essential network information to improve and enhance operational leakage performance Proactively improve the accuracy and reliability of reportable DMA metering and data collection to minimise disruption to leakage reporting and achieve compliance with the consistency reporting 90% operability target. Installing and maintaining Service Reservoir metering and telemetry to ensure losses are monitored and minimised Installing and maintaining meters and telemetry across other key reporting components for company leakage and water balance gap performance (for example commercial customers and company wastewater treatment works) Managing own schedule of work and coordinating where necessary with other technicians to assist or gain assistance with complex metering jobs Undertaking training where required, developing specialist skills in flow metering and telemetry, and providing expertise in maintaining regional flow data Liaising with external contractors to ensure remedial work and repairs are completed to required timescales and budget Maintaining close working relationships with the Leakage Reporting team and Leakage Delivery teams to support achievement of current and future Leakage reduction targets With the Water Supply Metering Team Leader, examining repeat asset failures to generate work programmes to drive reliability and availability of flow data Supporting, when appropriate, the maintenance of company abstraction and distribution input flow meters, making sure that asset records are robust, accurate, and securely stored Taking the lead in identifying and trialling new metering and telemetry technology Championing the importance of accurate metering and data collection in all DWS activities Supporting the Leakage Strategy and Reporting Manager through effective collaboration and communication with the other areas of Drinking Water Services What we are looking for in our Water Loss Asset and Metering Technician : 5 GCSEs at grades A-C or equivalent in Maths, English and a Science subject Relevant experience in Water Supply, Water Distribution Activity preferred Experience of working on the distribution network and at remote sites Understanding of the importance of good customer service at all times and the impact of actions on the company performance and reputation Proven ability to work within a team environment but also on your own Proven ability to communicate and liaise effectively with internal and external customers in both verbal and written contexts Customer-facing skills and the ability to deal effectively with customers both internal and external. What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we will offer an excellent range of benefits including: 23 days starting holiday allowance plus bank holidays A discretionary bonus Competitive Contributory Pension Pennon Sharesave scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work scheme Financial Support Services Training and Development Opportunities Progression scheme And more! South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive-up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: 16th November 2021 If you are looking for a new challenge, please click apply now to be considered as our Water Loss Asset and Metering Technician -we look forward to receiving your application.
Is your next role one where you can apply a blend of strategic and operational experience to make sustainable and meaningful change? About the Health & Safety Strategy & Performance Manager role: Working with our Health & Safety Director, your work will involve a blend of strategic and operational tasks enabling you to deliver continuous improvement in Health & Safety performance across the business. In this new role, you will set out the business strategy to inform decision making that will drive meaningful and sustainable change. Working cross-functionally across the business, you will drive major workstreams, remove roadblocks, and serve as a thought leader to senior stakeholders. Responsibilities as our Health & Safety Strategy & Performance Manager include: Deliver a Health & Safety strategy that delivers continuous improvement across the business Delivering a pragmatic, easily accessible, and simple Health & Safety management system solution that enables all employees to understand requirements, to use data and to drive improvement Being accountable for the Health & Safety Management System Being accountable for the process of analysis of performance information Ensuring the quality, accuracy, and assurance of performance information and management reporting from the front line to Board Coordinating Health & Safety audit actions and associated follow up activities What we are looking for in our Health & Safety Strategy & Performance Manager: NEBOSH or equivalent certificate in Health and Safety is desirable Drive an analytical and problem-solving approach, and ensure strong documentation and reporting typically for senior leadership or board level review Rigorous planning, organisational and delivery capabilities, with a high attention to detail Ability to form strong stakeholder relationships across the business Willingness to roll up your sleeves and get involved across the business Mentorship within the team What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. In return, we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays Company car or "cash for car" option A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: 29th November 2021 If you are looking for a new challenge, please click apply now to be considered as our Health & Safety Strategy & Performance Manager -we look forward to receiving your application.
Nov 30, 2021
Full time
Is your next role one where you can apply a blend of strategic and operational experience to make sustainable and meaningful change? About the Health & Safety Strategy & Performance Manager role: Working with our Health & Safety Director, your work will involve a blend of strategic and operational tasks enabling you to deliver continuous improvement in Health & Safety performance across the business. In this new role, you will set out the business strategy to inform decision making that will drive meaningful and sustainable change. Working cross-functionally across the business, you will drive major workstreams, remove roadblocks, and serve as a thought leader to senior stakeholders. Responsibilities as our Health & Safety Strategy & Performance Manager include: Deliver a Health & Safety strategy that delivers continuous improvement across the business Delivering a pragmatic, easily accessible, and simple Health & Safety management system solution that enables all employees to understand requirements, to use data and to drive improvement Being accountable for the Health & Safety Management System Being accountable for the process of analysis of performance information Ensuring the quality, accuracy, and assurance of performance information and management reporting from the front line to Board Coordinating Health & Safety audit actions and associated follow up activities What we are looking for in our Health & Safety Strategy & Performance Manager: NEBOSH or equivalent certificate in Health and Safety is desirable Drive an analytical and problem-solving approach, and ensure strong documentation and reporting typically for senior leadership or board level review Rigorous planning, organisational and delivery capabilities, with a high attention to detail Ability to form strong stakeholder relationships across the business Willingness to roll up your sleeves and get involved across the business Mentorship within the team What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. In return, we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays Company car or "cash for car" option A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: 29th November 2021 If you are looking for a new challenge, please click apply now to be considered as our Health & Safety Strategy & Performance Manager -we look forward to receiving your application.
Are you an experienced Technician looking for a new role within a high-performing team? We currently have an opportunity available for a Water Treatment Technician to join our team working in Tiverton at Allers Water Treatment Works. Joining us on a full-time, permanent basis, you will receive a competitive salary of £22,000 per annum plus excellent benefits. About the Water Treatment Technician role: You will operate water treatment sites and associated plant and equipment ensuring that potable water quality and quantity is kept within company standards. You will also be required to provide out-of-hours standby cover as part of the works' operational rota to ensure sites are maintained out of hours. Responsibilities as our Water Treatment Technician include: Ensuring that potable water quality and quantity is maintained within company standards having due regard to abstraction licences and the requirements of the distribution system Liaising with the Hub Site Technicians in ensuring water quality and quantity is maintained out of hours and resolving site alarm issues Ensuring that all chemicals are stored, handled and used safely, effectively and economically, in line with company procedures Carrying out operational maintenance on equipment and instrumentation in accordance with works schedules and instructions Taking water quality samples and carrying out on-site analysis as required in accordance with works' instructions Performing routine and non-routine tasks in accordance with the operational requirements of sites Ensuring that good housekeeping is carried out, maintaining the works in a clean and tidy condition Ensuring that all abnormal events are dealt with in accordance with company procedures and are reported to the Resources and Production Site Manager or the Duty Functional Manager out of hours Carrying out automated tasks that are scheduled through the Technician PDA/EDA device Liaising with the Asset Performance and MEICA teams to ensure optimum performance of site equipment Monitoring, optimising and controlling works' processes ensuring water quality and quantity is maintained within company standards Skills and experience we are looking for in our Water Treatment Technician : 5 GCSEs or equivalent at grade A to C including Maths and English. NVQ 2 in Operating Process Plant (or working towards it) and HNC in Water Operations are both desirable but not essential Experience in Water Treatment or other relevant process Use of computer systems for works, Eg SCADA and for standard software packages and knowledge of portable data devices - Eg PDA/EDA Experience of Sludge treatment processes, e.g., thickening, pressing What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Water Treatment Technician , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: 3rd December 2021 If you are looking for a new challenge, please click apply now to be considered as our Water Treatment Technician -we look forward to receiving your application.
Nov 30, 2021
Full time
Are you an experienced Technician looking for a new role within a high-performing team? We currently have an opportunity available for a Water Treatment Technician to join our team working in Tiverton at Allers Water Treatment Works. Joining us on a full-time, permanent basis, you will receive a competitive salary of £22,000 per annum plus excellent benefits. About the Water Treatment Technician role: You will operate water treatment sites and associated plant and equipment ensuring that potable water quality and quantity is kept within company standards. You will also be required to provide out-of-hours standby cover as part of the works' operational rota to ensure sites are maintained out of hours. Responsibilities as our Water Treatment Technician include: Ensuring that potable water quality and quantity is maintained within company standards having due regard to abstraction licences and the requirements of the distribution system Liaising with the Hub Site Technicians in ensuring water quality and quantity is maintained out of hours and resolving site alarm issues Ensuring that all chemicals are stored, handled and used safely, effectively and economically, in line with company procedures Carrying out operational maintenance on equipment and instrumentation in accordance with works schedules and instructions Taking water quality samples and carrying out on-site analysis as required in accordance with works' instructions Performing routine and non-routine tasks in accordance with the operational requirements of sites Ensuring that good housekeeping is carried out, maintaining the works in a clean and tidy condition Ensuring that all abnormal events are dealt with in accordance with company procedures and are reported to the Resources and Production Site Manager or the Duty Functional Manager out of hours Carrying out automated tasks that are scheduled through the Technician PDA/EDA device Liaising with the Asset Performance and MEICA teams to ensure optimum performance of site equipment Monitoring, optimising and controlling works' processes ensuring water quality and quantity is maintained within company standards Skills and experience we are looking for in our Water Treatment Technician : 5 GCSEs or equivalent at grade A to C including Maths and English. NVQ 2 in Operating Process Plant (or working towards it) and HNC in Water Operations are both desirable but not essential Experience in Water Treatment or other relevant process Use of computer systems for works, Eg SCADA and for standard software packages and knowledge of portable data devices - Eg PDA/EDA Experience of Sludge treatment processes, e.g., thickening, pressing What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Water Treatment Technician , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: 3rd December 2021 If you are looking for a new challenge, please click apply now to be considered as our Water Treatment Technician -we look forward to receiving your application.
Have you got the drive and determination to make a real difference? Do you have accounting experience within a capital-intensive business? We currently have an opportunity available for a Finance Manager - Capital Performance to join our team working in Exeter. Joining us on a full-time, permanent basis, you will receive a competitive salary of up to £60,000 per annum plus excellent benefits. About the Finance Manager - Capital Performance role: You will fulfil the key role of Business Partner to the Engineering, Asset Management and Operational Directorates to support and challenge the business in the efficient delivery of a c.£1bn capital programme, with an emphasis on financial control. Responsibilities as our Finance Manager - Capital Performance include: Delivery of high-quality financial reporting which meets the needs of all areas of the business Driving continuous enhancement and development of financial reporting to support management decision making and help identify and deliver efficient opportunities Communcating financial performance to Senior Management and Directors through presentations and written reports Attending monthly and quarterly financial review meetings for the key Directorates responsible for the delivery of the capital programme Overseeing monthly close-down process including approval of accruals and prepayments and balance sheet reconciliations Leading the annual capital budget setting process with close liaison with the asset management team Leading the quarterly re-forecasting process working with and challenging all areas of the business to deliver accurate and timely forecasts Completing Board level reports analysing the financial and volume analysis of the budget and forecasts for approval by the FD Completing ongoing reporting against budget and forecast with detailed analysis of variances Ensuring the capital programme is always delivered in line with SWW financial governance requirements Skills and experience we are looking for in our Finance Manager - Capital Performance : ACA accounting qualification or equivalent Strong financial and management accounting background Business Partnering experience in a large organisation High level of resilience and integrity Ability to influence peers and Directors persuasively What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Finance Manager - Capital Performance , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Thursday 2nd December 2021 If you are looking for a new challenge, please click apply now to be considered as our Finance Manager - Capital Performance -we look forward to receiving your application.
Nov 30, 2021
Full time
Have you got the drive and determination to make a real difference? Do you have accounting experience within a capital-intensive business? We currently have an opportunity available for a Finance Manager - Capital Performance to join our team working in Exeter. Joining us on a full-time, permanent basis, you will receive a competitive salary of up to £60,000 per annum plus excellent benefits. About the Finance Manager - Capital Performance role: You will fulfil the key role of Business Partner to the Engineering, Asset Management and Operational Directorates to support and challenge the business in the efficient delivery of a c.£1bn capital programme, with an emphasis on financial control. Responsibilities as our Finance Manager - Capital Performance include: Delivery of high-quality financial reporting which meets the needs of all areas of the business Driving continuous enhancement and development of financial reporting to support management decision making and help identify and deliver efficient opportunities Communcating financial performance to Senior Management and Directors through presentations and written reports Attending monthly and quarterly financial review meetings for the key Directorates responsible for the delivery of the capital programme Overseeing monthly close-down process including approval of accruals and prepayments and balance sheet reconciliations Leading the annual capital budget setting process with close liaison with the asset management team Leading the quarterly re-forecasting process working with and challenging all areas of the business to deliver accurate and timely forecasts Completing Board level reports analysing the financial and volume analysis of the budget and forecasts for approval by the FD Completing ongoing reporting against budget and forecast with detailed analysis of variances Ensuring the capital programme is always delivered in line with SWW financial governance requirements Skills and experience we are looking for in our Finance Manager - Capital Performance : ACA accounting qualification or equivalent Strong financial and management accounting background Business Partnering experience in a large organisation High level of resilience and integrity Ability to influence peers and Directors persuasively What's in it for you: We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return as our Finance Manager - Capital Performance , we will offer an excellent range of benefits including: Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Access to the Company Sharesave Scheme Various health benefits And more! Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset. We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive up standards, particularly in the areas that matter most to our customers. Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better. Closing date: Thursday 2nd December 2021 If you are looking for a new challenge, please click apply now to be considered as our Finance Manager - Capital Performance -we look forward to receiving your application.