Water Loss Asset and Metering Technician

Do you have proven experience and technical knowledge? Do you want to work for a company who pride themselves on their people and excellence? Then look no further!

At South West Water we have an excellent opportunity as a Water Loss Asset and Metering Technician, within the Drinking Water - Network & Customer Services department.You will join us ona full-time, permanent basis, and in return you will receive a competitive salary of £24,000 - £30,000 per annum, participate in a clear Progression scheme plus excellent benefits.

About the role:

As a Water Loss Asset and Metering Technician, you will be responsible for managing your time and collaborating with key stakeholders where required to support with complex metering works. The successful candidate will have a passion for providing high-quality customer service, experience working in a metering function and championing the importance of accurate metering and data collection. In this role, you will be required to monitor and proactively minimise data failures to ensure we are hitting regulatory targets. Additionally, you will be challenged to resource for the improvement and maintenance of company metering, flow technology, and data collection across leakage and water balance gap reporting.

Responsibilities as our Water Loss Asset and Metering Technician include:

• Installing and maintaining metering and telemetry across all reporting DMAs, including sub-metering, Waste Water Treatment Works, and commercial customers, to ensure the accuracy of essential network information to improve and enhance operational leakage performance
• Proactively improve the accuracy and reliability of reportable DMA metering and data collection to minimise disruption to leakage reporting and achieve compliance with the consistency reporting 90% operability target.
• Installing and maintaining Service Reservoir metering and telemetry to ensure losses are monitored and minimised
• Installing and maintaining meters and telemetry across other key reporting components for company leakage and water balance gap performance (for example commercial customers and company wastewater treatment works)
• Managing own schedule of work and coordinating where necessary with other technicians to assist or gain assistance with complex metering jobs
• Undertaking training where required, developing specialist skills in flow metering and telemetry, and providing expertise in maintaining regional flow data
• Liaising with external contractors to ensure remedial work and repairs are completed to required timescales and budget
• Maintaining close working relationships with the Leakage Reporting team and Leakage Delivery teams to support achievement of current and future Leakage reduction targets
• With the Water Supply Metering Team Leader, examining repeat asset failures to generate work programmes to drive reliability and availability of flow data
• Supporting, when appropriate, the maintenance of company abstraction and distribution input flow meters, making sure that asset records are robust, accurate, and securely stored
• Taking the lead in identifying and trialling new metering and telemetry technology
• Championing the importance of accurate metering and data collection in all DWS activities
• Supporting the Leakage Strategy and Reporting Manager through effective collaboration and communication with the other areas of Drinking Water Services

What we are looking for in our Water Loss Asset and Metering Technician:

• 5 GCSEs at grades A-C or equivalent in Maths, English and a Science subject
• Relevant experience in Water Supply, Water Distribution Activity preferred
• Experience of working on the distribution network and at remote sites
• Understanding of the importance of good customer service at all times and the impact of actions on the company performance and reputation
• Proven ability to work within a team environment but also on your own
• Proven ability to communicate and liaise effectively with internal and external customers in both verbal and written contexts
• Customer-facing skills and the ability to deal effectively with customers both internal and external.

What's in it for you:

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.

In return, we will offer an excellent range of benefits including:

• 23 days starting holiday allowance plus bank holidays
• A discretionary bonus
• Competitive Contributory Pension
• Pennon Sharesave scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work scheme
• Financial Support Services
• Training and Development Opportunities
• Progression scheme
• And more!

South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient and high-quality drinking water and wastewater services for a population of c. 1.7 million in Cornwall, Devon, and parts of Somerset and Dorset.

We believe that by investing in the future of our region, we are not only improving the quality of life for today's residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Our aim is to continually drive-up standards, particularly in the areas that matter most to our customers.

Our core values which are essential to our success are:

• Trusted - We do the right thing for our customers and stakeholders.
• Collaborative - We forge strong relationships working together to make a positive impact.
• Responsible - We keep our promises to our customers, communities, and each other.
• Progressive - We are always looking for new ways to improve and make life better.

Closing date: 16th November 2021

If you are looking for a new challenge, please click apply now to be considered as our Water Loss Asset and Metering Technician -we look forward to receiving your application.