Arden Personnel

Arden Personnel is recruiting for a Customer Service Coordinator on behalf of a leading company in Redditch. This is a fast-paced, pivotal role where you will support the Customer Experience and Internal Sales teams, ensuring clients receive first-class service and accurate contractual support. The Package Salary: £27,000 per annum Hours: Monday to Friday, 08 00 (No weekends) Holiday: 25 days + Bank Holidays (Option to buy 5 additional days) Benefits : 5% Matched Pension, Health Cash Plan, Enhanced Maternity/Paternity, and Retailer Discounts. The Role Reporting to the Head of Customer Experience, you will be the main point of contact for client contractual queries. Your day-to-day will involve a mix of detailed administration, pricing analysis, and active relationship management. Key Responsibilities Sales & Retention: Manage the full sales cycle from professional quotations and follow-ups to closing renewals and hitting monthly conversion targets. Contract Management: Act as the primary lead for contractual queries and ensure all pricing aligns strictly with the established matrix. Relationship Building: Develop strong ties with Account Managers and clients to broaden the "contact surface" and ensure a high-quality customer experience. Commercial Strategy: Analyse contract profitability to prioritize tasks and identify new opportunities for revenue growth or process improvements. Operational Support: Deliver results in a fast-paced environment while managing general office administration and ad-hoc business needs. The Ideal Candidate Experience: Previous experience in a similar sales support, contract administration, or quote-management role is essential. Skills: You must be highly numerate and computer-literate, with excellent skills in Microsoft Excel (analysis) and Word Attributes: We are looking for someone who is tenacious, persistent, and able to see a job through to conclusion. Approach: You are "supportive, efficient, and responsible" aligning with the company's core values to serve both the client and colleagues. Desirable: Experience within the contract catering market or similar service industries. Knowledge of managing KPIs (conversion, retention, lead turnaround). Why Apply? This is a chance to join a company that values Expertise and Versatility. You will be given the independence to manage your own workload while being part of a supportive, collaborative team that celebrates high performance. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Customer Service Coordinator early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.

Job Title: Agricultural Account Manager Location: Nr Wooten Wawen Salary: £27,000 - £30,000 per annum (Dependent on Experience) Job Type: Full-Time, Permanent Are you an organised Administrator with a head for numbers? We are working exclusively with a our client nr to Wooten Wawen to find an Agricultural Account Manager. This is a varied role perfect for someone who enjoys a mix of finance, customer support, and detailed administration. About the Role: You will be a key part, supporting staff and ensuring the financial side of the business runs smoothly. You will handle daily contact with customers and field officers, ensuring accurate cash collection and providing regular updates. What's in it for you? Joining this team means more than just a competitive salary; it s about stability, a supportive environment, and a great work-life balance. Competitive Salary: Up to £30,000 per annum, reflecting your experience and the value you bring to the team. Generous Annual Leave: Enjoy 25 days holiday plus all bank holidays, giving you plenty of time to recharge. Secure Future: A 5% employer-matched pension scheme to help you plan for the long term. Stress-Free Commute: Free on-site parking in a beautiful rural setting near Wootton Wawen. Varied & Engaging Work: This isn't just data entry. You ll be the "go-to" person for customers and field staff, making every day different and rewarding. Growth & Support: Work within a collaborative environment where your "head for numbers" is genuinely appreciated and your contribution to the business's smooth running is visible every day. Work-Life Harmony: A permanent, full-time role providing the consistency and routine that allows you to enjoy your time outside of the office. Key Responsibilities: Credit Control: Managing customer accounts, chasing payments, and handling queries effectively. Financial Admin: Downloading bank receipts, reconciling them to sales ledgers, and communicating updates. Coordination: Liaising with abattoirs, hauliers, and field staff to coordinate sales information. Data Entry: Accurate manual entry of cattle ear tags, weights, grades, and pricing into the trading system. What You ll Need: Experience: Previous experience in an administrative or office-based role is essential. Skills: Strong numerical skills and confidence with IT systems (Microsoft Office & CRM). Attribute: A flexible approach to work you must be willing to help with ad-hoc duties and provide holiday cover when needed. Number loving: Strong numerical skills with excellent attention to detail Account Management: Ability to manage customer accounts, follow-up payments, and handle queries effectively Desirable: Experience within the farming industry or a farming background is advantageous but not essential. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Credit Control Administrator early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.

Creative Content Coordinator Iconic Global Brand Location: Stratford-upon-Avon (100% On-site) Salary: £26,000 - £35,000 per annum Contract: Full-Time, Permanent Partnership: Exclusive to Arden Personnel The Perks: Why You ll Love Working Here Global Heritage: Work for an iconic, globally admired design-led company based in Stratford-upon-Avon. Work-Life Balance: 22 days holiday PLUS your birthday off and flexible hours. Creativity First: Be part of a supportive, design-led environment where your ideas are heard. Growth: Gain hands-on exposure across the full creative spectrum of a global business. Exclusive Access: This role is managed solely by Arden Personnel you won t find this opportunity with any other agency. The Opportunity Are you a visual storyteller who thrives at the intersection of creativity and organisation? Arden Personnel is proud to be working exclusively with a world-renowned brand to find an ambitious Creative Content Coordinator. This is more than just a support role; it is a chance to be at the heart of the creative process from brainstorming initial concepts to delivering polished digital assets. If you are a self-starter looking to make your mark within an evolving global business, we want to hear from you. What You Will Be Doing You will blend imagination with technical skill to bring the brand to life across multiple platforms. Your days will be varied and fast-paced: Content Creation: Designing graphics, editing photos/videos, and producing infographics using Adobe Creative Suite. Creative Ideation: Helping to generate concepts, themes, and visual directions for seasonal campaigns and digital experiences. Copy & Storytelling: Drafting engaging copy for social media, websites, scripts, and marketing materials. Project Management: Preparing beautiful pitch decks, managing project timelines, and assisting with mood boards and style guides. Asset Management : Organising and tracking creative assets, ensuring they are perfectly adapted for global platforms. Trend Spotting: Researching emerging digital trends to keep the brand s content fresh and relevant. Who You Are You are a "doer" with a strong eye for design and the organisational skills to back it up. Experience: You have 2+ years of relevant experience in a creative or digital role. Technical Toolkit: You are proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign, and Premiere Pro). Design Literacy: You have a deep understanding of colour, typography, layout, and visual hierarchy. A Strong Communicator : You have excellent written communication skills and can adapt your tone for different formats. Bonus Points: Experience in photography or a genuine passion for interiors and lifestyle brands. We re reviewing CVs for this Creative Content Coordinator role now early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.

Procurement & Logistics Coordinator Asia Supply Chain Stratford-upon-Avon Salary upto £36,000 per annum Are you experienced in managing international supply chains? Step into the "engine room" of a thriving global operation. We are looking for a Procurement & Logistics Coordinator to manage the end-to-end flow of products from Asia to the UK. This is a full-time, permanent role based in Stratford-upon-Avon, perfect for a detail-oriented professional with a deep understanding of international freight, customs clearance, and supplier coordination. The Details Salary: Up to £36,000 per annum Location : Stratford-upon-Avon (Office-based) Hours: 37.5 hours per week (Flexible start/finish between 07 00) Benefits : Free parking, pension scheme, and 22 days holiday Why This Role Stands Out This isn't just a desk job; it s a role offering real ownership and international exposure. Impact: Take full responsibility for the Asia-to-UK supply chain. Variety: A hybrid of procurement, logistics, and proactive problem-solving. Culture: Join a collaborative, forward-thinking team that values clarity and empowerment. Flexibility: Choose your consistent weekly window within the core hours to suit your lifestyle. Your Key Responsibilities Reporting to the Operations Manager and CEO, you will ensure stock moves smoothly, compliantly, and on time. International Procurement Place purchase orders with Asian suppliers according to strict specifications. Monitor production timelines and lead times, proactively resolving any delays. Manage pricing and Incoterms with global partners. Logistics & Global Shipping Coordinate international freight (Sea and Air) with forwarders and agents. Manage all essential shipping documentation (Commercial Invoices, Packing Lists, Bills of Lading). Maintain accurate ETAs and provide real-time updates to the internal team. Customs & Compliance Ensure full adherence to UK import/export requirements. Liaise with customs brokers to ensure rapid and accurate clearance. Onward Haulage Organise transport from UK ports to the final destination. Troubleshoot delivery challenges to maintain a seamless stock flow. What You ll Need to Succeed To be successful in this Procurement and Logistics Administrator role, you will need: Proven Experience: A background in supply chain, logistics, or international shipping (ideally working with an Asian supply base). Technical Skills: Advanced Excel skills are essential. Familiarity with ERP or stock management systems is highly preferred. Knowledge: A solid understanding of Incoterms, trade compliance, and the customs clearance process. Attributes: You are a confident communicator, solution-focused, and able to juggle multiple priorities under tight deadlines. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Procurement and Logistics Administrator early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.

Job Title: Service Desk Co-Ordinator Location: Redditch Type: Permanent Salary:£26,850 per annum Are you a practical, organised problem-solver who can hit the ground running? We are recruiting for a Service Desk Coordinator to join the team at AGGORA in Redditch. This is a permanent post for a candidate who is straightforward, reliable, and ready to slot into a busy team without needing hand-holding You will be the central point of contact for clients and internal teams, taking accountability for repair jobs from start to finish. Coordinate Service Operations: Log service requests, prepare and send RAMS, arrange site access permits, and notify stakeholders of attendance and job progress. Manage Communication: Handle inbound and outbound calls regarding equipment repairs and client enquiries. Track Progress: Ensure jobs are completed successfully by tracking progress and providing timely updates. Admin Support: Maintain internal systems with accurate job status information and perform general administrative duties. About You Quick Starter: You are able to pick things up quickly and work with independence. Solid Customer Service: You have previous experience in a similar role or administration, with the ability to build relationships with stakeholders Detail Oriented: You are accurate and careful, demonstrating a high degree of attention to detail and a methodical approach to work. Resilient: You are disciplined and able to work under pressure and time restraints. Tech Savvy: You are computer-literate with excellent skills in Microsoft Word and Excel The Company You will be joining a company that values being supportive, efficient, and responsible. They are looking for a team player who is honest, enthusiastic, and willing to work extra hours when required to complete tasks. You will earn a salary of £26,850 per annum You will be working Monday to Friday 08.30-17.00 with a 30-minute break. There will be no weekend working. There is a pension scheme with contributions of 5% being matched by the company You will have a health cash plan Enhanced Maternity and Paternity is available You will get discounts for certain online and high street retailers. You will have 25 days holiday plus your bank holidays, and you can also buy an additional 5 days on top of that. Employee reward programs, to celebrate the achievements of employees Long service awards starting at 5 years How to Apply If you are a practical individual who wants to get the job done, please contact Arden Personnel today or apply with your CV. &#(phone number removed); Ready to Apply? We re reviewing CVs for this Service Desk Coordinator early applications are encouraged. &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.

Hire Desk Sales Executive Location: Stratford-upon-Avon Salary: 30-40,000 DOE + Commission Job Type: Permanent, Full Time (Mon-Fri) Job Description: Our client, a well-established company within the Construction and Plant Hire industry, is seeking a Hire Desk Sales Executive to join their busy depot in Stratford-upon-Avon. This is a desk-based role perfect for someone who thrives on the phone, enjoys closing deals, and has an eye for logistical detail. Your Duties: Managing inbound sales and hire enquiries via phone and email. Creating and following up on quotes to maximise conversion rates. Outbound calling to nurture existing accounts and find new prospects. coordinating with logistics and yard staff to ensure on-time delivery. Accurate data entry using Sage and CRM software. Requirements: Essential: Proven experience in B2B Internal Sales, Hire Desk, or Trade Counter roles. Desirable: Knowledge of the construction or plant hire sectors. Must be commercially minded with a "can-do" attitude. High level of computer literacy and attention to detail. Package: Schedule: Monday to Friday, 9:00am 5:00pm. Pay: Competitive Salary + Commission structure. Location: 100% Office-based (Stratford-upon-Avon). To apply, please submit your CV and a brief cover letter detailing your salary expectations.