Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Global Information Technology group that delivers secure, reliable technology solutions that enable DTCC to be the premier post-trade market infrastructure for the global capital markets. The team delivers high-quality information through activities that include development of essential infrastructure capabilities to meet client needs and using best practices to implement data standards and governance. The Principal IT Embedded Risk Specialist will participate in tasks and projects from inception to completion, build relationships with IT and Business stakeholders, and project managers while recommending process solutions and approaches that solve the problems. The Principal IT Embedded Risk Specialist will manage and help coordinate activities across the department to drive process improvement. This position provides support to teams and management through all phases of projects to help achieve project goals. The Principal IT Embedded Risk Specialist must possess excellent communications skills, both written and verbal, with the ability to explain our technical concepts and solutions in layman's terms to stakeholders. This position requires working closely with functional and technical teams, reviewing and interpreting functional designs and technical specifications, and partnering with the Business and IT to achieve objectives. Your Primary Responsibilities: Partners with cross functions like Product Management and Business Management to achieve business priorities Coordinate domain response to various control functions and Product Management to support the domain Manage multiple domain initiatives/projects provide governance and process support for the domain while helping to ensure adherence to internal development processes Teamwork partners with other Embedded Risk Manager to identify best practices and monitors adheres to standard processes Documentation coordinates process reviews for internal and external audits, Compliance, Risk Management & Technology assessments using the Process Risks and Controls (PRC) Framework Partners with control functions to support audits & assessments, coordinates Management Self-Identified issues and manages the Issue Management process for the domain Performs Management Testing to assess control effectiveness and documents results **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 7 years of experience in IT including a minimum of 4 years experience working in a control function like Compliance, Internal Audit, or Technology Risk Management 3 years of experience demonstrating strong communication to Senior Level Management Bachelor's degree required. Master's degree preferred Professional certification preferred (e.g. CISA, CIA) We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 07, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Global Information Technology group that delivers secure, reliable technology solutions that enable DTCC to be the premier post-trade market infrastructure for the global capital markets. The team delivers high-quality information through activities that include development of essential infrastructure capabilities to meet client needs and using best practices to implement data standards and governance. The Principal IT Embedded Risk Specialist will participate in tasks and projects from inception to completion, build relationships with IT and Business stakeholders, and project managers while recommending process solutions and approaches that solve the problems. The Principal IT Embedded Risk Specialist will manage and help coordinate activities across the department to drive process improvement. This position provides support to teams and management through all phases of projects to help achieve project goals. The Principal IT Embedded Risk Specialist must possess excellent communications skills, both written and verbal, with the ability to explain our technical concepts and solutions in layman's terms to stakeholders. This position requires working closely with functional and technical teams, reviewing and interpreting functional designs and technical specifications, and partnering with the Business and IT to achieve objectives. Your Primary Responsibilities: Partners with cross functions like Product Management and Business Management to achieve business priorities Coordinate domain response to various control functions and Product Management to support the domain Manage multiple domain initiatives/projects provide governance and process support for the domain while helping to ensure adherence to internal development processes Teamwork partners with other Embedded Risk Manager to identify best practices and monitors adheres to standard processes Documentation coordinates process reviews for internal and external audits, Compliance, Risk Management & Technology assessments using the Process Risks and Controls (PRC) Framework Partners with control functions to support audits & assessments, coordinates Management Self-Identified issues and manages the Issue Management process for the domain Performs Management Testing to assess control effectiveness and documents results **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 7 years of experience in IT including a minimum of 4 years experience working in a control function like Compliance, Internal Audit, or Technology Risk Management 3 years of experience demonstrating strong communication to Senior Level Management Bachelor's degree required. Master's degree preferred Professional certification preferred (e.g. CISA, CIA) We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Global Service Bureau Team, the Global Service Bureau Specialist will be responsible for the accurate set-up, maintenance and enrichment of Standing Settlement Instructions in ALERT and the generation of reports for clients. The role requires the highest level of attention to detail where the Associate should be able to accurately capture and transfer information and instruction from clients to our system; able to see through the data, compare this against information sent by the client, pinpoint missing mandatory information and identify non-compliant data vs validation rules. As assigned by the Leads, the Specialist will be involved in managing huge projects where they will 1) perform project scoping to determine capacity requirement based on client's volume 2) determine turnaround time target 3) negotiate with internal and external parties on reasonable turnaround time commitment 4) communicating with internal and external parties on project progress, issues encountered and coming up with mutually agreeable solution to address issues 5) ensuring client satisfaction during and after the completion of each project. Your Primary Responsibilities: Actively manage multiple ALERT-related projects taking responsibility for meeting required turn-around time and with the highest level of accuracy. Assess the volume and quality of the data received from clients. Actively communicates with clients to clarify potential issues and secure missing mandatory information. Negotiates with client to agree on a reasonable turnaround time to complete the project. Prepares a Statement of Work for billable tasks o Performs the data upload of Standing Settlement Instructions (SSI). With appropriate authorization from clients, responsible for the maintenance of client's SSIs in ALERT. With the Quality Data Initiative: Conducts a thorough review and analysis of the SSI of existing clients against the industry and changing market validation rules. Highlights and recommends areas for improvement to enable client to achieve acceptable compliance rates. New client training specific to the collection of SSI data and transfers said data in an acceptable template (Data Collection Form) Responds to client requests with regards to Global Service Bureau services Manage assigned cases in Salesforce, make the necessary updates on the case, works with the client in confirming closure of the case Adheres to agreed quality standards in executing all assigned tasks, ensures 100% compliance to Information Security and Client Confidential Information policies of the organization Responsible for generating various reports for clients (Brokers, Investment Managers, and Custodians) including benchmark reports, data quality initiative reports, etc. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Note this role comes with an attractive shift allowanceof 3500 per annum Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 04, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Global Service Bureau Team, the Global Service Bureau Specialist will be responsible for the accurate set-up, maintenance and enrichment of Standing Settlement Instructions in ALERT and the generation of reports for clients. The role requires the highest level of attention to detail where the Associate should be able to accurately capture and transfer information and instruction from clients to our system; able to see through the data, compare this against information sent by the client, pinpoint missing mandatory information and identify non-compliant data vs validation rules. As assigned by the Leads, the Specialist will be involved in managing huge projects where they will 1) perform project scoping to determine capacity requirement based on client's volume 2) determine turnaround time target 3) negotiate with internal and external parties on reasonable turnaround time commitment 4) communicating with internal and external parties on project progress, issues encountered and coming up with mutually agreeable solution to address issues 5) ensuring client satisfaction during and after the completion of each project. Your Primary Responsibilities: Actively manage multiple ALERT-related projects taking responsibility for meeting required turn-around time and with the highest level of accuracy. Assess the volume and quality of the data received from clients. Actively communicates with clients to clarify potential issues and secure missing mandatory information. Negotiates with client to agree on a reasonable turnaround time to complete the project. Prepares a Statement of Work for billable tasks o Performs the data upload of Standing Settlement Instructions (SSI). With appropriate authorization from clients, responsible for the maintenance of client's SSIs in ALERT. With the Quality Data Initiative: Conducts a thorough review and analysis of the SSI of existing clients against the industry and changing market validation rules. Highlights and recommends areas for improvement to enable client to achieve acceptable compliance rates. New client training specific to the collection of SSI data and transfers said data in an acceptable template (Data Collection Form) Responds to client requests with regards to Global Service Bureau services Manage assigned cases in Salesforce, make the necessary updates on the case, works with the client in confirming closure of the case Adheres to agreed quality standards in executing all assigned tasks, ensures 100% compliance to Information Security and Client Confidential Information policies of the organization Responsible for generating various reports for clients (Brokers, Investment Managers, and Custodians) including benchmark reports, data quality initiative reports, etc. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Note this role comes with an attractive shift allowanceof 3500 per annum Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Regulatory Reporting team, the Regulatory Reporting Manager is mainly responsible for process improvement, streamlining daily tasks and driving data quality exercises. The role involves building relationships with Risk, System Directors, Technology and Quality Assurance teams with the common goal of deliver of reports with improved data quality. Your Primary Responsibilities: Review current tasks performed to determine optimal solution, if necessary. Demonstrate the capability to engage at high level strategic and operational release planning meetings, being able to clearly articulate what is needed from a reporting perspective to ensure the highest data quality is provided to regulators. Conduct ongoing assessments on the current regulator and client reports to ensure that DTCC is following all the internal and external functional specifications. Proactively work with internal departments to analyze and conduct assessments on the data reported to the trade repositories to identify areas to improve data quality and client experience. Provide status updates to management on completeness and accuracy of reports. Provide ongoing coaching and mentoring for more junior team members; mentor, coach and effectively transfer expertise to others **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 7 years' experience Bachelor's degree preferred but not essential Experience with Excel, Powerpoint, Qlikview and Power BIa plus We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 04, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Regulatory Reporting team, the Regulatory Reporting Manager is mainly responsible for process improvement, streamlining daily tasks and driving data quality exercises. The role involves building relationships with Risk, System Directors, Technology and Quality Assurance teams with the common goal of deliver of reports with improved data quality. Your Primary Responsibilities: Review current tasks performed to determine optimal solution, if necessary. Demonstrate the capability to engage at high level strategic and operational release planning meetings, being able to clearly articulate what is needed from a reporting perspective to ensure the highest data quality is provided to regulators. Conduct ongoing assessments on the current regulator and client reports to ensure that DTCC is following all the internal and external functional specifications. Proactively work with internal departments to analyze and conduct assessments on the data reported to the trade repositories to identify areas to improve data quality and client experience. Provide status updates to management on completeness and accuracy of reports. Provide ongoing coaching and mentoring for more junior team members; mentor, coach and effectively transfer expertise to others **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 7 years' experience Bachelor's degree preferred but not essential Experience with Excel, Powerpoint, Qlikview and Power BIa plus We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Global Service Bureau Team, the Global Service Bureau Specialist will be responsible for the accurate set-up, maintenance and enrichment of Standing Settlement Instructions in ALERT and the generation of reports for clients. The role requires the highest level of attention to detail where the Associate should be able to accurately capture and transfer information and instruction from clients to our system; able to see through the data, compare this against information sent by the client, pinpoint missing mandatory information and identify non-compliant data vs validation rules. As assigned by the Leads, the Specialist will be involved in managing huge projects where they will 1) perform project scoping to determine capacity requirement based on client's volume 2) determine turnaround time target 3) negotiate with internal and external parties on reasonable turnaround time commitment 4) communicating with internal and external parties on project progress, issues encountered and coming up with mutually agreeable solution to address issues 5) ensuring client satisfaction during and after the completion of each project. Your Primary Responsibilities: Actively manage multiple ALERT-related projects taking responsibility for meeting required turn-around time and with the highest level of accuracy. Assess the volume and quality of the data received from clients. Actively communicates with clients to clarify potential issues and secure missing mandatory information. Negotiates with client to agree on a reasonable turnaround time to complete the project. Prepares a Statement of Work for billable tasks o Performs the data upload of Standing Settlement Instructions (SSI). With appropriate authorization from clients, responsible for the maintenance of client's SSIs in ALERT. With the Quality Data Initiative: Conducts a thorough review and analysis of the SSI of existing clients against the industry and changing market validation rules. Highlights and recommends areas for improvement to enable client to achieve acceptable compliance rates. New client training specific to the collection of SSI data and transfers said data in an acceptable template (Data Collection Form) Responds to client requests with regards to Global Service Bureau services Manage assigned cases in Salesforce, make the necessary updates on the case, works with the client in confirming closure of the case Adheres to agreed quality standards in executing all assigned tasks, ensures 100% compliance to Information Security and Client Confidential Information policies of the organization Responsible for generating various reports for clients (Brokers, Investment Managers, and Custodians) including benchmark reports, data quality initiative reports, etc. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 03, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Global Service Bureau Team, the Global Service Bureau Specialist will be responsible for the accurate set-up, maintenance and enrichment of Standing Settlement Instructions in ALERT and the generation of reports for clients. The role requires the highest level of attention to detail where the Associate should be able to accurately capture and transfer information and instruction from clients to our system; able to see through the data, compare this against information sent by the client, pinpoint missing mandatory information and identify non-compliant data vs validation rules. As assigned by the Leads, the Specialist will be involved in managing huge projects where they will 1) perform project scoping to determine capacity requirement based on client's volume 2) determine turnaround time target 3) negotiate with internal and external parties on reasonable turnaround time commitment 4) communicating with internal and external parties on project progress, issues encountered and coming up with mutually agreeable solution to address issues 5) ensuring client satisfaction during and after the completion of each project. Your Primary Responsibilities: Actively manage multiple ALERT-related projects taking responsibility for meeting required turn-around time and with the highest level of accuracy. Assess the volume and quality of the data received from clients. Actively communicates with clients to clarify potential issues and secure missing mandatory information. Negotiates with client to agree on a reasonable turnaround time to complete the project. Prepares a Statement of Work for billable tasks o Performs the data upload of Standing Settlement Instructions (SSI). With appropriate authorization from clients, responsible for the maintenance of client's SSIs in ALERT. With the Quality Data Initiative: Conducts a thorough review and analysis of the SSI of existing clients against the industry and changing market validation rules. Highlights and recommends areas for improvement to enable client to achieve acceptable compliance rates. New client training specific to the collection of SSI data and transfers said data in an acceptable template (Data Collection Form) Responds to client requests with regards to Global Service Bureau services Manage assigned cases in Salesforce, make the necessary updates on the case, works with the client in confirming closure of the case Adheres to agreed quality standards in executing all assigned tasks, ensures 100% compliance to Information Security and Client Confidential Information policies of the organization Responsible for generating various reports for clients (Brokers, Investment Managers, and Custodians) including benchmark reports, data quality initiative reports, etc. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Will Love This Job: The Business Automation team is responsible for designing and developing automation solutions to enable DTCC's modernized business architecture. The team is comprised of business analysts, developers and infrastructure specialist covering a wide range of automation tools, such as desktop automation solutions, RPA, OCR, BPM and others. The team has a strong track record is supporting Global Operations, Client Services, Businesses and Support Functions in several automation opportunities. The Automation Developer is required to design and deliver fully integrated, end-to-end intelligent Business Automation solutions with enterprise leading practices and design principles by working closely with the business analysts and business process owners. Your Primary Responsibilities Reviews routine and complex offering documents to determine terms and conditions of event with subsequent verification with Agent and/or Issuer Understand how automation tools (e.g., BPM, BPA, Desktop Solutions, OCR, ML/AI, etc) can drive improved risk & resiliency, client experience and efficiency Work withAutomation Engagementin identifying and prioritizing opportunities to modernize or retire desktop solutions Work with Business Architects to determine how automation can enable reimagined future-state architectures Drive innovation and adoption of new automation tools in collaboration with AutomationEngagement Implement metrics, analytics and management dashboards to identify and demonstrate progress, issues and opportunities Designautomated solutions in accordance with enterprise leading practices and design principles(e.g., BPM, BPA, Desktop Solutions, OCR, ML/AI, etc)) Assists in the collection and documentation of solution design requirements Builds and tests automation processes including integration and unit testing Analyzes and resolves automation software issues where required Participates in peer review of solution designs Work with internal clients in user acceptance testing and enhancement updates Identifies and communicates risks associated with process automation candidates Supports skills transfer by mentoring newly trained resources on best practices and development techniques Supports investigation and remediation of production level issues Supports production deployments processes and performance testing Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed for Success: Minimum of5-9years of related experiencein automation with successful track record Bachelor's degree preferred Understanding of financial services and DTCC (or similar) business is a plus Technical Skills and languages: SQL Development, VBA, Python, Blue Prism, BPM Certification in business reengineering, BPM, RPA, OCR and other automation technologies is a plus Experience with process improvement methodologies is a plus (e.g., Lean, Six Sigma, Design Thnking) Proficient with Excel, PowerPoint, and Business Process Mapping tools (e.g., Mega HOPEX) We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 03, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Will Love This Job: The Business Automation team is responsible for designing and developing automation solutions to enable DTCC's modernized business architecture. The team is comprised of business analysts, developers and infrastructure specialist covering a wide range of automation tools, such as desktop automation solutions, RPA, OCR, BPM and others. The team has a strong track record is supporting Global Operations, Client Services, Businesses and Support Functions in several automation opportunities. The Automation Developer is required to design and deliver fully integrated, end-to-end intelligent Business Automation solutions with enterprise leading practices and design principles by working closely with the business analysts and business process owners. Your Primary Responsibilities Reviews routine and complex offering documents to determine terms and conditions of event with subsequent verification with Agent and/or Issuer Understand how automation tools (e.g., BPM, BPA, Desktop Solutions, OCR, ML/AI, etc) can drive improved risk & resiliency, client experience and efficiency Work withAutomation Engagementin identifying and prioritizing opportunities to modernize or retire desktop solutions Work with Business Architects to determine how automation can enable reimagined future-state architectures Drive innovation and adoption of new automation tools in collaboration with AutomationEngagement Implement metrics, analytics and management dashboards to identify and demonstrate progress, issues and opportunities Designautomated solutions in accordance with enterprise leading practices and design principles(e.g., BPM, BPA, Desktop Solutions, OCR, ML/AI, etc)) Assists in the collection and documentation of solution design requirements Builds and tests automation processes including integration and unit testing Analyzes and resolves automation software issues where required Participates in peer review of solution designs Work with internal clients in user acceptance testing and enhancement updates Identifies and communicates risks associated with process automation candidates Supports skills transfer by mentoring newly trained resources on best practices and development techniques Supports investigation and remediation of production level issues Supports production deployments processes and performance testing Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed for Success: Minimum of5-9years of related experiencein automation with successful track record Bachelor's degree preferred Understanding of financial services and DTCC (or similar) business is a plus Technical Skills and languages: SQL Development, VBA, Python, Blue Prism, BPM Certification in business reengineering, BPM, RPA, OCR and other automation technologies is a plus Experience with process improvement methodologies is a plus (e.g., Lean, Six Sigma, Design Thnking) Proficient with Excel, PowerPoint, and Business Process Mapping tools (e.g., Mega HOPEX) We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Love This Job: Being a member of the Global Markets Entity Identifier team you will be responsible for the accurate data collection, maintenance and enrichment of LEI data. The role requires the highest level of attention to detail as the Specialist should be able to accurately capture publicly sourced information and transfer to a bespoke system. The specialist will need to interpret the data with the use of our Operational Guidebook, compare this against information sent by the client and identify missing mandatory information in a timely manner. Your Responsibilities Utilize internet search methodology to source and verify customer reference data. Adhere to internal processes to interpret and evaluate reference data. Accurately record the information via computerized collection methods, creating a comprehensive audit trail to corroborate sources, in readiness for Client delivery Maintains appropriate records of research methods and results, suggesting and sharing best practices across the business As required, undertake a variety of data verification/quality control activities to ensure the continued meeting of operational/regulatory standards inclusive of supporting the department adherence to GLEIF policies and procedures **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Bachelor's Degree preferred but not essential Previous Administration experience highly desirable Knowledge of the Financial Markets desirable but not essential Ability to work well in a team MS Office We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 03, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Love This Job: Being a member of the Global Markets Entity Identifier team you will be responsible for the accurate data collection, maintenance and enrichment of LEI data. The role requires the highest level of attention to detail as the Specialist should be able to accurately capture publicly sourced information and transfer to a bespoke system. The specialist will need to interpret the data with the use of our Operational Guidebook, compare this against information sent by the client and identify missing mandatory information in a timely manner. Your Responsibilities Utilize internet search methodology to source and verify customer reference data. Adhere to internal processes to interpret and evaluate reference data. Accurately record the information via computerized collection methods, creating a comprehensive audit trail to corroborate sources, in readiness for Client delivery Maintains appropriate records of research methods and results, suggesting and sharing best practices across the business As required, undertake a variety of data verification/quality control activities to ensure the continued meeting of operational/regulatory standards inclusive of supporting the department adherence to GLEIF policies and procedures **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Bachelor's Degree preferred but not essential Previous Administration experience highly desirable Knowledge of the Financial Markets desirable but not essential Ability to work well in a team MS Office We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Will Love This Job: Being a member of the Operations, Risk and Control team, you will be part a team that delivers world-class safety and soundness for the global financial services industry. The team provides DTCC's portfolio of core securities and outstanding transaction processing and client services support in an environment that minimises risk and cost while improving efficiency. We are thought partners and advisors to the business, go-getters, and change agents who have a passion for aligning business practices with current laws and regulations. Your Primary Responsibilities Figuring out how to promptly resolve client inquiries using internal and external resources. Performing day-to-day processing activities for the operating area Ensuring strict adherence to procedures and critical time frames Contributing to develop/modify procedures and controls in order to reduce risk Interacting with participants, paying agents, transfer agents, and other DTCC operational areas. Responsible for conducting, reviewing, analyzing, resolving, and escalating the results of any manual or automated Office of Foreign Asset Control screening, Section 311 and other compliance/regulatory related screening conducted by the business unit. Responsible for supporting the department in adherence to Anti-Money Laundering/ Bank Securities Act policies and procedures as set-forth by various regulatory bodies. Connect with clients, transfer agents, vendors, various regulatory bodies on a regular basis, as well as internal departments (e.g., Compliance, General Counsel's Office, Underwriting, and Finance). Assists management on routine automation/product development functions and in system testing as needed. Contributes to management testing process and activities related to audits and risk management, and business continuity as needed. Provide support, monitor and research of cash balances (e.g., reconcile bank accounts, monitor, research and balance several internal accounts). Provide support, monitor and research of security/position balances (e.g., stock record balancing, client short position monitoring) Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriately **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed for Success: Previous Customer Service experience helpful Knowledge of the Financial Markets preferred but not vital Ability to work well in a team Ability to multitask and use critical thinking strategies MS Office products We offer top class training and development for you to be an asset in our organization! Note this role comes with an attractive shift allowance We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Will Love This Job: Being a member of the Operations, Risk and Control team, you will be part a team that delivers world-class safety and soundness for the global financial services industry. The team provides DTCC's portfolio of core securities and outstanding transaction processing and client services support in an environment that minimises risk and cost while improving efficiency. We are thought partners and advisors to the business, go-getters, and change agents who have a passion for aligning business practices with current laws and regulations. Your Primary Responsibilities Figuring out how to promptly resolve client inquiries using internal and external resources. Performing day-to-day processing activities for the operating area Ensuring strict adherence to procedures and critical time frames Contributing to develop/modify procedures and controls in order to reduce risk Interacting with participants, paying agents, transfer agents, and other DTCC operational areas. Responsible for conducting, reviewing, analyzing, resolving, and escalating the results of any manual or automated Office of Foreign Asset Control screening, Section 311 and other compliance/regulatory related screening conducted by the business unit. Responsible for supporting the department in adherence to Anti-Money Laundering/ Bank Securities Act policies and procedures as set-forth by various regulatory bodies. Connect with clients, transfer agents, vendors, various regulatory bodies on a regular basis, as well as internal departments (e.g., Compliance, General Counsel's Office, Underwriting, and Finance). Assists management on routine automation/product development functions and in system testing as needed. Contributes to management testing process and activities related to audits and risk management, and business continuity as needed. Provide support, monitor and research of cash balances (e.g., reconcile bank accounts, monitor, research and balance several internal accounts). Provide support, monitor and research of security/position balances (e.g., stock record balancing, client short position monitoring) Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriately **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed for Success: Previous Customer Service experience helpful Knowledge of the Financial Markets preferred but not vital Ability to work well in a team Ability to multitask and use critical thinking strategies MS Office products We offer top class training and development for you to be an asset in our organization! Note this role comes with an attractive shift allowance We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of Client Activation Team, you will play a leading role in key new member onboarding and account lifecycle activities. As one of the first DTCC team members to interact directly with potential new clients, you will be responsible for delivering prompt and professional guidance to applicants as they navigate through the various risk and legal assessment phases of their application. Upon application approval, you will lead critical processes that underpin the client account lifecycle including certain anti-money laundering (AML) and know-your-customer (KYC) validations, the addition of accounts, mergers and acquisitions, and retirements. Our Client Activation Team Senior Analysts have a passion for client service, an eagerness to quickly learn and execute at a high level across a variety of complex processes, and the ability to manage risk and identify improvement opportunities. Your Primary Responsibilities: Support onboarding of new accounts by managing required risk and legal documentation through DTCC's Membership Application Portal Review and accept all new sales contracts and amendments/addendums to ensure company-wide compliance with established procedures Respond directly to certain applicant/client via various communication mediums (e.g., by phone, through CRM tool Salesforce, etc.) Partner and coordinate with various internal teams (for example, Relationship Management) to ensure that all onboarding and lifecycle activities occur seamlessly and meet stakeholder expectations Manage, update, and maintain data stored in DTCC's systems (e.g., Masterfiles, etc.) Perform various anti-money laundering (AML) and know-your-customer (KYC) validations to support new onboardings and regular refreshes **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 2 years experience Bachelor's degree preferred but not essential Adheres to established rules and procedures when performing work Takes personal accountability to drive work forward Presents information clearly in writing and orally in small and larger group settings Willingness to constructively challenge others on established views and contribute new ideas/alternative approaches Understands the needs of external clients, Client Activation team members, and key internal stakeholders across the organization We offer top class training and development for you to be an asset in our organization! Note this role comes with an attractive shift allowanceof 3500 per annum Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of Client Activation Team, you will play a leading role in key new member onboarding and account lifecycle activities. As one of the first DTCC team members to interact directly with potential new clients, you will be responsible for delivering prompt and professional guidance to applicants as they navigate through the various risk and legal assessment phases of their application. Upon application approval, you will lead critical processes that underpin the client account lifecycle including certain anti-money laundering (AML) and know-your-customer (KYC) validations, the addition of accounts, mergers and acquisitions, and retirements. Our Client Activation Team Senior Analysts have a passion for client service, an eagerness to quickly learn and execute at a high level across a variety of complex processes, and the ability to manage risk and identify improvement opportunities. Your Primary Responsibilities: Support onboarding of new accounts by managing required risk and legal documentation through DTCC's Membership Application Portal Review and accept all new sales contracts and amendments/addendums to ensure company-wide compliance with established procedures Respond directly to certain applicant/client via various communication mediums (e.g., by phone, through CRM tool Salesforce, etc.) Partner and coordinate with various internal teams (for example, Relationship Management) to ensure that all onboarding and lifecycle activities occur seamlessly and meet stakeholder expectations Manage, update, and maintain data stored in DTCC's systems (e.g., Masterfiles, etc.) Perform various anti-money laundering (AML) and know-your-customer (KYC) validations to support new onboardings and regular refreshes **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 2 years experience Bachelor's degree preferred but not essential Adheres to established rules and procedures when performing work Takes personal accountability to drive work forward Presents information clearly in writing and orally in small and larger group settings Willingness to constructively challenge others on established views and contribute new ideas/alternative approaches Understands the needs of external clients, Client Activation team members, and key internal stakeholders across the organization We offer top class training and development for you to be an asset in our organization! Note this role comes with an attractive shift allowanceof 3500 per annum Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are You Ready to Explore A World of Possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Retirement benefits Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements WhyYou'llLoveThisJob: As an Associate Director for Aligned Risk handling Solutions Businesses, youwill execute and oversee day-to-day operational risk management activities (such as risk and controls assessments, incident capture and analysis, and operational risk reporting), manage deadlines and stakeholder expectations, and lead or participate in projects within your assigned areas of responsibility. In carrying these responsibilities, you must work collaboratively within the OTR team, with other risk & control functions, as well as, with business line management. You will alsosupport reporting and presentations to senior management, the Board Risk Committee, and Regulatory Supervisors. Your Responsibilities Proactively lead efforts to identify and mitigate risk through the assessment of existing processes for assigned business areas and propose process and/or control changes to effectively handle and reduce risk to DTCC Perform independent challenge to First Line of Defense risk management processes and assessments Maintain positive relationships with business partners and other risk and control functions Develop, communicate, and supervise adherence to risk policies, procedures, and standard methodologies Cultivate an environment of regulatory awareness and ensure regulatory compliance Support DTCC's core risk management corporate initiatives, including but not limited to: Risk Tolerance Statements, Operational Risk Profiles, New Initiatives Office (NIO), Agile Tribes, Issues and Action remediation, etc. Demonstrate and embed the behaviors and competencies that create a risk management attitude in your organization Support ongoing staff education and mentor and develop team members on effective risk management Aligned Risk Managers are responsible for effectively challenging assigned business areas TalentsNeededforSuccess: Minimum of 7 years of related experience within an IT Risk/Controls capacity Bachelor's degree preferred with Masters or equivalent experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are You Ready to Explore A World of Possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Retirement benefits Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements WhyYou'llLoveThisJob: As an Associate Director for Aligned Risk handling Solutions Businesses, youwill execute and oversee day-to-day operational risk management activities (such as risk and controls assessments, incident capture and analysis, and operational risk reporting), manage deadlines and stakeholder expectations, and lead or participate in projects within your assigned areas of responsibility. In carrying these responsibilities, you must work collaboratively within the OTR team, with other risk & control functions, as well as, with business line management. You will alsosupport reporting and presentations to senior management, the Board Risk Committee, and Regulatory Supervisors. Your Responsibilities Proactively lead efforts to identify and mitigate risk through the assessment of existing processes for assigned business areas and propose process and/or control changes to effectively handle and reduce risk to DTCC Perform independent challenge to First Line of Defense risk management processes and assessments Maintain positive relationships with business partners and other risk and control functions Develop, communicate, and supervise adherence to risk policies, procedures, and standard methodologies Cultivate an environment of regulatory awareness and ensure regulatory compliance Support DTCC's core risk management corporate initiatives, including but not limited to: Risk Tolerance Statements, Operational Risk Profiles, New Initiatives Office (NIO), Agile Tribes, Issues and Action remediation, etc. Demonstrate and embed the behaviors and competencies that create a risk management attitude in your organization Support ongoing staff education and mentor and develop team members on effective risk management Aligned Risk Managers are responsible for effectively challenging assigned business areas TalentsNeededforSuccess: Minimum of 7 years of related experience within an IT Risk/Controls capacity Bachelor's degree preferred with Masters or equivalent experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are You Ready to Explore A World of Possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Retirement benefits Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements WhyYou'llLoveThisJob: As an Associate Director for Aligned Risk handling Solutions Businesses, youwill execute and oversee day-to-day operational risk management activities (such as risk and controls assessments, incident capture and analysis, and operational risk reporting), manage deadlines and stakeholder expectations, and lead or participate in projects within your assigned areas of responsibility. In carrying these responsibilities, you must work collaboratively within the OTR team, with other risk & control functions, as well as, with business line management. You will alsosupport reporting and presentations to senior management, the Board Risk Committee, and Regulatory Supervisors. Your Responsibilities Proactively lead efforts to identify and mitigate risk through the assessment of existing processes for assigned business areas and propose process and/or control changes to effectively handle and reduce risk to DTCC Perform independent challenge to First Line of Defense risk management processes and assessments Maintain positive relationships with business partners and other risk and control functions Develop, communicate, and supervise adherence to risk policies, procedures, and standard methodologies Cultivate an environment of regulatory awareness and ensure regulatory compliance Support DTCC's core risk management corporate initiatives, including but not limited to: Risk Tolerance Statements, Operational Risk Profiles, New Initiatives Office (NIO), Agile Tribes, Issues and Action remediation, etc. Demonstrate and embed the behaviors and competencies that create a risk management attitude in your organization Support ongoing staff education and mentor and develop team members on effective risk management Aligned Risk Managers are responsible for effectively challenging assigned business areas TalentsNeededforSuccess: Minimum of 7 years of related experience within an IT Risk/Controls capacity Bachelor's degree preferred with Masters or equivalent experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are You Ready to Explore A World of Possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Retirement benefits Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements WhyYou'llLoveThisJob: As an Associate Director for Aligned Risk handling Solutions Businesses, youwill execute and oversee day-to-day operational risk management activities (such as risk and controls assessments, incident capture and analysis, and operational risk reporting), manage deadlines and stakeholder expectations, and lead or participate in projects within your assigned areas of responsibility. In carrying these responsibilities, you must work collaboratively within the OTR team, with other risk & control functions, as well as, with business line management. You will alsosupport reporting and presentations to senior management, the Board Risk Committee, and Regulatory Supervisors. Your Responsibilities Proactively lead efforts to identify and mitigate risk through the assessment of existing processes for assigned business areas and propose process and/or control changes to effectively handle and reduce risk to DTCC Perform independent challenge to First Line of Defense risk management processes and assessments Maintain positive relationships with business partners and other risk and control functions Develop, communicate, and supervise adherence to risk policies, procedures, and standard methodologies Cultivate an environment of regulatory awareness and ensure regulatory compliance Support DTCC's core risk management corporate initiatives, including but not limited to: Risk Tolerance Statements, Operational Risk Profiles, New Initiatives Office (NIO), Agile Tribes, Issues and Action remediation, etc. Demonstrate and embed the behaviors and competencies that create a risk management attitude in your organization Support ongoing staff education and mentor and develop team members on effective risk management Aligned Risk Managers are responsible for effectively challenging assigned business areas TalentsNeededforSuccess: Minimum of 7 years of related experience within an IT Risk/Controls capacity Bachelor's degree preferred with Masters or equivalent experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Client Contact Center (CCC), the Support Engineer is responsible for providing client service support to DTCC clients via phone, e-mail or online tools. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution and troubleshooting skills and an ability to provide First Call Resolution to clients. Your Primary Responsibilities: Accept incoming client calls, redirect client calls, if necessary, to appropriate support groups for resolution while identify and setting client expectation for follow-up during the initial client call Manage multiple incoming issues taking responsibility for updating clients and escalating when necessary. Liaise with other departments to ensure resolution to client issue or query Provide follow-up and status update calls to clients, as documented in DTCC Service Outage/Disruption guideline Maintain an unrelenting focus on meeting the needs/requests of our clients; including responding to client inquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Note this role comes with an attractive shift allowanceof 3500 per annum Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Client Contact Center (CCC), the Support Engineer is responsible for providing client service support to DTCC clients via phone, e-mail or online tools. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution and troubleshooting skills and an ability to provide First Call Resolution to clients. Your Primary Responsibilities: Accept incoming client calls, redirect client calls, if necessary, to appropriate support groups for resolution while identify and setting client expectation for follow-up during the initial client call Manage multiple incoming issues taking responsibility for updating clients and escalating when necessary. Liaise with other departments to ensure resolution to client issue or query Provide follow-up and status update calls to clients, as documented in DTCC Service Outage/Disruption guideline Maintain an unrelenting focus on meeting the needs/requests of our clients; including responding to client inquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Note this role comes with an attractive shift allowanceof 3500 per annum Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Client Contact Center (CCC), the Support Engineer is responsible for providing client service support to DTCC clients via phone, e-mail or online tools. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution and troubleshooting skills and an ability to provide First Call Resolution to clients. Your Primary Responsibilities: Accept incoming client calls, redirect client calls, if necessary, to appropriate support groups for resolution while identify and setting client expectation for follow-up during the initial client call Manage multiple incoming issues taking responsibility for updating clients and escalating when necessary. Liaise with other departments to ensure resolution to client issue or query Provide follow-up and status update calls to clients, as documented in DTCC Service Outage/Disruption guideline Maintain an unrelenting focus on meeting the needs/requests of our clients; including responding to client inquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Client Contact Center (CCC), the Support Engineer is responsible for providing client service support to DTCC clients via phone, e-mail or online tools. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution and troubleshooting skills and an ability to provide First Call Resolution to clients. Your Primary Responsibilities: Accept incoming client calls, redirect client calls, if necessary, to appropriate support groups for resolution while identify and setting client expectation for follow-up during the initial client call Manage multiple incoming issues taking responsibility for updating clients and escalating when necessary. Liaise with other departments to ensure resolution to client issue or query Provide follow-up and status update calls to clients, as documented in DTCC Service Outage/Disruption guideline Maintain an unrelenting focus on meeting the needs/requests of our clients; including responding to client inquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Retirement benefits Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Dividends Team you play a critical role in ensuring entitled clients receive their dividend payments accurately and timely. We receive data from our agent banks which is analysed and verified before set up of events on our systems, which then project onto client accounts through the virtual platform. Your role as a Senior Dividends Analyst will be to gain an understanding of operational procedures and systems that allow the timely processing of the dividend transactions. The role is varied, fast-paced and exciting, and global teamwork is essential to success with the group. This role would suit an individual wanting to know more about the world of global finance, gaining a deep understanding of how the billions of transactions that happen every day take place safely and securely for our clients. Your Primary Responsibilities: Ensures high customer satisfaction through accurate event creation andcompletion of responsibilities. Responsible for supporting the department adherence to all policies and procedures set forth by various regulatory bodies and management. Maintain a focus on meeting the needs/requests of our clients; including responding to client enquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly. Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately. As understanding develops and subject matter expertise is gained, the individual will undertake training of more junior team members as and when required. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Some administrative/customer service experience Excellent attention to detail Bachelor's degree (preferred) or equivalent experience but not essential Ability to engage and perform in a global team MS Office We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Retirement benefits Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Dividends Team you play a critical role in ensuring entitled clients receive their dividend payments accurately and timely. We receive data from our agent banks which is analysed and verified before set up of events on our systems, which then project onto client accounts through the virtual platform. Your role as a Senior Dividends Analyst will be to gain an understanding of operational procedures and systems that allow the timely processing of the dividend transactions. The role is varied, fast-paced and exciting, and global teamwork is essential to success with the group. This role would suit an individual wanting to know more about the world of global finance, gaining a deep understanding of how the billions of transactions that happen every day take place safely and securely for our clients. Your Primary Responsibilities: Ensures high customer satisfaction through accurate event creation andcompletion of responsibilities. Responsible for supporting the department adherence to all policies and procedures set forth by various regulatory bodies and management. Maintain a focus on meeting the needs/requests of our clients; including responding to client enquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly. Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately. As understanding develops and subject matter expertise is gained, the individual will undertake training of more junior team members as and when required. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Some administrative/customer service experience Excellent attention to detail Bachelor's degree (preferred) or equivalent experience but not essential Ability to engage and perform in a global team MS Office We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Retirement benefits Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Redemptions Team you play a critical role in ensuring entitled clients receive their Redemptions payments accurately and timely. We receive data from our agent banks which is analysed and verified before set up of events on our systems, which then project onto client accounts through the virtual platform. Your role as a Senior Redemptions Analyst will be to gain an understanding of operational procedures and systems that allow the timely processing of Redemptions transactions. The role is varied, fast-paced and exciting, and global teamwork is essential to success with the group. This role would suit an individual wanting to know more about the world of global finance, gaining a deep understanding of how the billions of transactions that happen every day take place safely and securely for our clients. Your Primary Responsibilities: Ensures high customer satisfaction through accurate event creation andcompletion of responsibilities. Responsible for supporting the department adherence to all policies and procedures set forth by various regulatory bodies and management. Maintain a focus on meeting the needs/requests of our clients; including responding to client enquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly. Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately. As understanding develops and subject matter expertise is gained, the individual will undertake training of more junior team members as and when required. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Some administrative/customer service experience Excellent attention to detail Bachelor's degree (preferred) or equivalent experience but not essential Ability to engage and perform in a global team MS Office We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Retirement benefits Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Redemptions Team you play a critical role in ensuring entitled clients receive their Redemptions payments accurately and timely. We receive data from our agent banks which is analysed and verified before set up of events on our systems, which then project onto client accounts through the virtual platform. Your role as a Senior Redemptions Analyst will be to gain an understanding of operational procedures and systems that allow the timely processing of Redemptions transactions. The role is varied, fast-paced and exciting, and global teamwork is essential to success with the group. This role would suit an individual wanting to know more about the world of global finance, gaining a deep understanding of how the billions of transactions that happen every day take place safely and securely for our clients. Your Primary Responsibilities: Ensures high customer satisfaction through accurate event creation andcompletion of responsibilities. Responsible for supporting the department adherence to all policies and procedures set forth by various regulatory bodies and management. Maintain a focus on meeting the needs/requests of our clients; including responding to client enquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly. Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately. As understanding develops and subject matter expertise is gained, the individual will undertake training of more junior team members as and when required. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Some administrative/customer service experience Excellent attention to detail Bachelor's degree (preferred) or equivalent experience but not essential Ability to engage and perform in a global team MS Office We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Client Contact Center (CCC), the Support Engineer is responsible for providing client service support to DTCC clients via phone, e-mail or online tools. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution and troubleshooting skills and an ability to provide First Call Resolution to clients. Your Primary Responsibilities: Accept incoming client calls, redirect client calls, if necessary, to appropriate support groups for resolution while identify and setting client expectation for follow-up during the initial client call Manage multiple incoming issues taking responsibility for updating clients and escalating when necessary. Liaise with other departments to ensure resolution to client issue or query Provide follow-up and status update calls to clients, as documented in DTCC Service Outage/Disruption guideline Maintain an unrelenting focus on meeting the needs/requests of our clients; including responding to client inquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Client Contact Center (CCC), the Support Engineer is responsible for providing client service support to DTCC clients via phone, e-mail or online tools. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution and troubleshooting skills and an ability to provide First Call Resolution to clients. Your Primary Responsibilities: Accept incoming client calls, redirect client calls, if necessary, to appropriate support groups for resolution while identify and setting client expectation for follow-up during the initial client call Manage multiple incoming issues taking responsibility for updating clients and escalating when necessary. Liaise with other departments to ensure resolution to client issue or query Provide follow-up and status update calls to clients, as documented in DTCC Service Outage/Disruption guideline Maintain an unrelenting focus on meeting the needs/requests of our clients; including responding to client inquiries timely and accurately (in line with departmental benchmarks/metrics), and in resolving, and/or escalating problems promptly Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years' experience Bachelor's degree preferred but not essential We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Global Security Management (GSM) team, the Security Associate will be an important component of the Global Security Management (GSM) program deployment strategy team. The security consultant will be trained on security policies, procedures and will possess the appropriate skill sets and tools to deter and prevent unauthorized access to DTCC facilities, compartmentalized data centers, equipment and buildings that protect or house sensitive data and information technology assets. The Security Consultant will be responsible for the convergence of physical and electronic resources such as locks, biometrics, smart cards, keys, physical barriers, and processes along with trained security personnel to achieve its primary objectives. Your Primary Responsibilities: Manage regional security operations and processes under the guidance and direction of the EMEA Associate Director Leading the physical security operations of the London office, including 24/7 security services for routine operations, internal and external events Handling incidents with swift resolution, minimal disruption, and identifying areas of improvement to continually optimize response protocols Building partnerships with internal stakeholders to enable their work and to maintain a secure working environment Providing both quantitative and qualitative program overview reports to GSM leadership on a frequent basis **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years experience in a corporate security position Degree Educated or Equivalent Strong interpersonal and decision-making skills with demonstrated customer service skills Excellent written and verbal communication skills as well as strong MS Office skills Outstanding organizational and time management skills with strong attention to detail and a proven ability to take ownership of multiple projects and tasks, seeing them to execution and completion Experience responding to alarms, drafting incident reports, visitor management, and routine patrols within a corporate environment Experience conducting training, site audits, and drafting standard operating procedures for a corporate security team We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Global Security Management (GSM) team, the Security Associate will be an important component of the Global Security Management (GSM) program deployment strategy team. The security consultant will be trained on security policies, procedures and will possess the appropriate skill sets and tools to deter and prevent unauthorized access to DTCC facilities, compartmentalized data centers, equipment and buildings that protect or house sensitive data and information technology assets. The Security Consultant will be responsible for the convergence of physical and electronic resources such as locks, biometrics, smart cards, keys, physical barriers, and processes along with trained security personnel to achieve its primary objectives. Your Primary Responsibilities: Manage regional security operations and processes under the guidance and direction of the EMEA Associate Director Leading the physical security operations of the London office, including 24/7 security services for routine operations, internal and external events Handling incidents with swift resolution, minimal disruption, and identifying areas of improvement to continually optimize response protocols Building partnerships with internal stakeholders to enable their work and to maintain a secure working environment Providing both quantitative and qualitative program overview reports to GSM leadership on a frequent basis **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 3 years experience in a corporate security position Degree Educated or Equivalent Strong interpersonal and decision-making skills with demonstrated customer service skills Excellent written and verbal communication skills as well as strong MS Office skills Outstanding organizational and time management skills with strong attention to detail and a proven ability to take ownership of multiple projects and tasks, seeing them to execution and completion Experience responding to alarms, drafting incident reports, visitor management, and routine patrols within a corporate environment Experience conducting training, site audits, and drafting standard operating procedures for a corporate security team We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Corporate Actions Principal & Interest (PIERS) Team, the Operations Team Leader role provides day-to-day supervision to staff within a defined sector of a broader department, and serves as the technical subject-matter-expert for the section. In the supervisory/ leadership role, the Operations Team Leader is accountable for ensuring that operational procedures are followed, that customer service and productivity standards are met, and that fundamental business and interpersonal skills are fostered among the staff. In this role, the incumbent is also responsible for all administrative activities for the section, and for audit, risk management, regulatory, and compliance related duties at the appropriate level. The Operations Team Leader participates in short and long-term projects related to product, service, system development and enhancement. The Team Lead also serves as the go to person on the most complex operational problems, develops training materials for staff, and works with management to design and monitor business reports. Due to the global nature of the business it is important the Operations Team Leader works with colleagues globally to ensure the seamless delivery of operations regardless of location. This includes collaboration on day to day completion of work as well as longer term projects and interactions outside of the specific department. Your Primary Responsibilities: Determines general division of workload, delegates, reviews, monitors, and approves staff outputs. Balances a strong level of subject matter expertise with leadership skills. Coaches staff and performs all aspects of performance management. Keeps up to date with market and industry changes to understand their impact and provide continuous training for staff. Oversees successful execution of processes and procedures to ensure team meets or exceeds their benchmarks and goals. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 4 years experience Bachelor's degree preferred but not essential Proven ability to prioritize, meet deadlines, identify operational risks and 'red flags', and to communicate with staff, senior management, and customers. PC skills and general knowledge of mainframe applications. Strong organizational, analytical, coaching, and communication skills We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension Paid Time Off and other leave of absence Flexible/Hybrid Work Arrangements Why you'll love this job: Being a member of the Corporate Actions Principal & Interest (PIERS) Team, the Operations Team Leader role provides day-to-day supervision to staff within a defined sector of a broader department, and serves as the technical subject-matter-expert for the section. In the supervisory/ leadership role, the Operations Team Leader is accountable for ensuring that operational procedures are followed, that customer service and productivity standards are met, and that fundamental business and interpersonal skills are fostered among the staff. In this role, the incumbent is also responsible for all administrative activities for the section, and for audit, risk management, regulatory, and compliance related duties at the appropriate level. The Operations Team Leader participates in short and long-term projects related to product, service, system development and enhancement. The Team Lead also serves as the go to person on the most complex operational problems, develops training materials for staff, and works with management to design and monitor business reports. Due to the global nature of the business it is important the Operations Team Leader works with colleagues globally to ensure the seamless delivery of operations regardless of location. This includes collaboration on day to day completion of work as well as longer term projects and interactions outside of the specific department. Your Primary Responsibilities: Determines general division of workload, delegates, reviews, monitors, and approves staff outputs. Balances a strong level of subject matter expertise with leadership skills. Coaches staff and performs all aspects of performance management. Keeps up to date with market and industry changes to understand their impact and provide continuous training for staff. Oversees successful execution of processes and procedures to ensure team meets or exceeds their benchmarks and goals. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 4 years experience Bachelor's degree preferred but not essential Proven ability to prioritize, meet deadlines, identify operational risks and 'red flags', and to communicate with staff, senior management, and customers. PC skills and general knowledge of mainframe applications. Strong organizational, analytical, coaching, and communication skills We offer top class training and development for you to be an asset in our organization! Who We Are: DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll seek challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Love This Job: Being a member of the DTCC Solutions Derivative Services Product Management function, the Regulatory Reporting Specialist will carry out a combination of operational support and analytical functions. Your Primary Responsibilities Perform daily reconciliation of regulator and participants reports reviewing the reports for accuracy and ensuring breaks are raised in a timely manner Review daily exception management of business as usual functions including trade repository reconciliation and TRACE reporting. Participate in periodic cross-functional Data Reporting project team meetings to ensure project strategy and operational issues are reviewed and addressed Identify and produce monthly metrics packs for senior management identifying trends in processes and /or client behaviours. Develop project-specific communications including user guides, meaningful notices, fact sheets, etc. **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 4 years of related experience Bachelor's degree preferred with Masters or equivalent experience Computer literacy in Excel, Word, PowerPoint and QlikView Communication skills, both verbal and written We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll seek challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Love This Job: Being a member of the DTCC Solutions Derivative Services Product Management function, the Regulatory Reporting Specialist will carry out a combination of operational support and analytical functions. Your Primary Responsibilities Perform daily reconciliation of regulator and participants reports reviewing the reports for accuracy and ensuring breaks are raised in a timely manner Review daily exception management of business as usual functions including trade repository reconciliation and TRACE reporting. Participate in periodic cross-functional Data Reporting project team meetings to ensure project strategy and operational issues are reviewed and addressed Identify and produce monthly metrics packs for senior management identifying trends in processes and /or client behaviours. Develop project-specific communications including user guides, meaningful notices, fact sheets, etc. **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Minimum of 4 years of related experience Bachelor's degree preferred with Masters or equivalent experience Computer literacy in Excel, Word, PowerPoint and QlikView Communication skills, both verbal and written We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Will Love This Job: As a member of the Asset Service and Client Support Team you will excel in providing excellent client service in a value-add support model to internal and external clients in relation to DTCC's Asset Servicing products and other services. A keen eye for detail, a focus on excellent customer service and ability to handle a varied workload including web, email, and phone inquiries as well as project involvement are essential qualities for a successful team member. Your Primary Responsibilities Determining how to promptly resolve client inquiries using internal and external resources. Analyzing prospectus' and Agent statements to calculate, challenge, and confirm information posted to DTC's systems including announcement data, rate calculations and payment details. Managing clients via phone, email, and web case in an effort to deliver high quality customer service and ensure timely resolutions to client inquiries. Developing strong working relationships with our clients as well as relevant third-party groups. Prioritizing workload and identifying potential risks within daily activities. Ability to multitask during periods of high volume and escalate accordingly. **NOTE: Responsibilities of this role are not limited to the details above. ** Competencies for this level include: Accountability:Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals. Global Collaboration:Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions. Communication:Articulates information clearly and presents information effectively and confidently when working with others. Influencing:Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas. Innovation and Creativity:Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity. Talents Needed for Success: Degree preferred or equivalent industry experience but not essential Strong organization, analytical, and communication skills Adaptable to change and eager to learn new concepts/skills Experienced MS Office user (Word, Excel, PowerPoint) SalesForce experience desirable Previous Customer Service experience highly desirable Knowledge of the Financial Markets preferred but not necessary Ability to work well independently as well as in a team Note this role comes with an attractive shift allowance of 3500 per annum We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Will Love This Job: As a member of the Asset Service and Client Support Team you will excel in providing excellent client service in a value-add support model to internal and external clients in relation to DTCC's Asset Servicing products and other services. A keen eye for detail, a focus on excellent customer service and ability to handle a varied workload including web, email, and phone inquiries as well as project involvement are essential qualities for a successful team member. Your Primary Responsibilities Determining how to promptly resolve client inquiries using internal and external resources. Analyzing prospectus' and Agent statements to calculate, challenge, and confirm information posted to DTC's systems including announcement data, rate calculations and payment details. Managing clients via phone, email, and web case in an effort to deliver high quality customer service and ensure timely resolutions to client inquiries. Developing strong working relationships with our clients as well as relevant third-party groups. Prioritizing workload and identifying potential risks within daily activities. Ability to multitask during periods of high volume and escalate accordingly. **NOTE: Responsibilities of this role are not limited to the details above. ** Competencies for this level include: Accountability:Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals. Global Collaboration:Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions. Communication:Articulates information clearly and presents information effectively and confidently when working with others. Influencing:Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas. Innovation and Creativity:Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity. Talents Needed for Success: Degree preferred or equivalent industry experience but not essential Strong organization, analytical, and communication skills Adaptable to change and eager to learn new concepts/skills Experienced MS Office user (Word, Excel, PowerPoint) SalesForce experience desirable Previous Customer Service experience highly desirable Knowledge of the Financial Markets preferred but not necessary Ability to work well independently as well as in a team Note this role comes with an attractive shift allowance of 3500 per annum We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Will Love This Job: Being a member of the Operations, Risk and Controlteam, you will be part a team thatdelivers world-class safety and soundness for the global financial services industry. The team provides DTCC's portfolio of core securities and superior transaction processing and client services support in an environment that minimizes risk and cost while maximizing efficiency.We are thought partners and advisors to the business, go-getters, and change agents who have a passion for aligning business practices with current laws and regulations. Your Primary Responsibilities Determining how to promptly resolve client inquiries using internal and external resources. Performing day-to-day processing activities for the operating area Ensuring strict adherence to procedures and critical time frames Contributing to develop/modify procedures and controls in order to reduce risk Interacting with participants, paying agents, transfer agents, and other DTCC operational areas. Responsible for conducting, reviewing, analyzing, resolving, and escalating the results of any manual or automated Office of Foreign Asset Control screening, Section 311 and other compliance/regulatory related screening conducted by the business unit. Responsible for supporting the department in adherence to Anti-Money Laundering/ Bank Securities Act policies and procedures as set-forth by various regulatory bodies. Interfaces with clients, transfer agents, vendors, various regulatory bodies on a regular basis, as well as internal departments (e.g., Compliance, General Counsel's Office, Underwriting, and Finance). Assists management on routine automation/product development functions and in system testing as needed. Contributes to management testing process and activities related to audits and risk management, and business continuity as needed. Provide support, monitor and research of cash balances (e.g., reconcile bank accounts, monitor, research and balance several internal accounts). Provide support, monitor and research of security/position balances (e.g., stock record balancing, client short position monitoring) Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed for Success: Previous Customer Service experience highly desirable Knowledge of the Financial Markets preferred but not necessary Ability to work well in a team Ability to multitask and use critical thinking strategies MS Office products We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Dec 01, 2021
Full time
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You Will Love This Job: Being a member of the Operations, Risk and Controlteam, you will be part a team thatdelivers world-class safety and soundness for the global financial services industry. The team provides DTCC's portfolio of core securities and superior transaction processing and client services support in an environment that minimizes risk and cost while maximizing efficiency.We are thought partners and advisors to the business, go-getters, and change agents who have a passion for aligning business practices with current laws and regulations. Your Primary Responsibilities Determining how to promptly resolve client inquiries using internal and external resources. Performing day-to-day processing activities for the operating area Ensuring strict adherence to procedures and critical time frames Contributing to develop/modify procedures and controls in order to reduce risk Interacting with participants, paying agents, transfer agents, and other DTCC operational areas. Responsible for conducting, reviewing, analyzing, resolving, and escalating the results of any manual or automated Office of Foreign Asset Control screening, Section 311 and other compliance/regulatory related screening conducted by the business unit. Responsible for supporting the department in adherence to Anti-Money Laundering/ Bank Securities Act policies and procedures as set-forth by various regulatory bodies. Interfaces with clients, transfer agents, vendors, various regulatory bodies on a regular basis, as well as internal departments (e.g., Compliance, General Counsel's Office, Underwriting, and Finance). Assists management on routine automation/product development functions and in system testing as needed. Contributes to management testing process and activities related to audits and risk management, and business continuity as needed. Provide support, monitor and research of cash balances (e.g., reconcile bank accounts, monitor, research and balance several internal accounts). Provide support, monitor and research of security/position balances (e.g., stock record balancing, client short position monitoring) Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately **NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed for Success: Previous Customer Service experience highly desirable Knowledge of the Financial Markets preferred but not necessary Ability to work well in a team Ability to multitask and use critical thinking strategies MS Office products We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.