Manucomm Recruitment Ltd

Technical Manager / Compliance Manager Non factory environment TROWBRIDGE £55,000 - £65,000 depending on experience Office based We are seeking an experienced Technical Manager / Compliance Manager as part of the senior leadership team, who will be responsible for ensuring compliance with all UK regulatory, and industry requirements along with the desire to embrace the ever growing legislation changes. They are a food broker that supplies leading food service customers and are working towards increasing their range in UK retail. Operating from small and friendly open plan office in Trowbridge the successful candidate will be working as part of the UK arm of a global group. They do not manufacture foods but work closely with their suppliers in Europe and Asia who are accredited with BRC or similar standards. They are passionate about food with an excellent reputation within the food industry for their very high standards around quality and assurance. Will be responsible for managing a team of 2. Role: It is a varied role in which you will need to manage your time and priorities. You will have accountability for all technical procedures and processes from specification and supplier approval through to ensuring quality management compliance. You will also have a key role in managing all technical aspects of new product development, liaising directly with suppliers, and customers technical teams. Essential Requirements: Experience in a Technical Manager, Quality Manager or Senior Technical role Strong knowledge of BRC standards and audit management HACCP qualification and practical implementation experience Food Technology degree or equivalent food science qualification preferred Knowledge of UK food safety legislation including packaging and retailer standards Excellent leadership and communication skills You will need to be highly organised and analytical with strong IT skills plus be an effective communicator This is a day based role and offers a competitive salary and benefits. If this role is of interest, pleased apply ASAP The role is commutable from Bath, Trowbridge, Shepton mallet, Devizes, Frome, Melksham, Bradford on Avon, Chippenham

Production Supervisor / Team Leader Modern food Manufacturing - Fantastic Products Salary: upto £36,000 Excellent development opportunity We are seeking an experienced Production Supervisor / Team Leader to join a fast-paced food manufacturing environment. This is a fantastic opportunity to take ownership of day-to-day production activities, support a dedicated team, and help maintain high standards of quality and efficiency. This is a key role in a growing business. Key Responsibilities Oversee daily production operations to meet output, quality, and safety targets Lead, support, and motivate a small production team Ensure compliance with food safety, hygiene, and site standards Maintain accurate production records and reports Key Skills & Experience Previous experience in food or drink manufacturing within a high-paced environment Strong quality focus and excellent attention to detail Excellent communication skills and the ability to lead and develop a team Can do attitude This role may suit a candidate that has previously worked as a Production Team Leader, Production supervisor, Packing supervisor, Packing Team leader and is commutable from Shepton Mallet, Evercreech, Wincanton, Bruton, Yeovil, Shaftesbury, Frome, Radstock, Midsomer Norton, Templecombe

Technical Administrator Location: Near Trowbridge Site Based Role Salary: Up to £35,000 DOE We re looking for a proactive and detail-focused Technical Administrator to join a fast-paced food manufacturing environment. Working across technical information, specifications, suppliers, labelling and customer requirements , you ll play a key role in ensuring products and documentation are accurate, up to date and customer-ready. Key Responsibilities Maintain raw material, packaging and finished product specifications . Review and maintain supplier technical information, approvals and documentation . Maintain HACCP, technical and food safety documentation . Respond to customer and supplier technical queries , providing clear and timely solutions. Develop and maintain specifications for new and existing products . Manage technical information across relevant customer and specification systems . Review labels and artwork against current food labelling requirements. About You You ll ideally have: Experience in a QA or Technical role within food manufacturing . Knowledge of technical specifications, supplier approval and food labelling . Understanding of HACCP, food safety and BRCGS standards . A Food Science, Food Technology or related qualification would be advantageous, particularly alongside relevant industry experience. The Opportunity This is a broad technical role offering exposure across specifications, suppliers, customers, labelling, documentation and product development . You ll have the opportunity to take ownership of key technical processes, broaden your experience and develop your career within a fast-paced food manufacturing environment. Ready to step up your technical career? Apply now with your CV and take your next step in food manufacturing.

Innovations Technologist Location: Bridgwater, Somerset Salary: £42k plus excellent benefits Working from home 1 day a week possible after probation Relocation possible Help Shape the Next Generation of Advanced Materials Are you passionate about developing innovative products and seeing your ideas progress from concept through to full-scale manufacture? We're looking for an Innovations Technologist to j click apply for full job details

Innovations and Industrialisation Technologist Location: Bridgwater, Somerset Salary: £45,000 £55,000 + benefits Working Pattern: Full-time 1 day WFH after probation Relocation: Package may be available for the right candidate The Role My client is looking for an experienced Innovations & Industrialisation Technologist to join their Innovations team, working between Innovation and Operations to take new products from concept and development through laboratory and pilot trials, scale-up, industrialisation and full commercial production. This is a hands-on role for someone with a proven track record of successfully scaling products from development to commercial manufacture, ideally within textiles, nonwovens or a similar manufacturing environment. Key Responsibilities Lead product and material development through to commercialisation. Plan and lead laboratory, pilot and full-scale plant trials. Develop scale-up and industrialisation strategies. Optimise processes and establish critical process parameters and controls. Lead technology transfer from Innovation into Operations. Ensure products are ready for safe, efficient and repeatable manufacture. Provide technical support, root-cause analysis and problem solving. Analyse trial data and drive continuous improvement. Produce technical documentation, specifications and trial reports. Work closely with Innovation, Operations, Quality, Engineering and customers. About You Proven experience taking products from development through scale-up to full commercialisation. Strong experience in plant trials, process optimisation and technology transfer. Ideally from textiles, nonwovens or a similar manufacturing environment. Relevant degree in Textile Technology, Materials Science, Polymer Science, Chemistry, Engineering or a related discipline. Knowledge of fibres, binders, polymers and/or processing chemicals. Experience with nonwovens, technical textiles or advanced materials is advantageous. Hands-on, analytical and commercially aware, with confidence working on the manufacturing floor. Strong communication, ownership and stakeholder management skills. Desirable Experience with web formation, bonding, coating, impregnation, converting, chemically bonded or needle-punched nonwovens, plus Lean, Continuous Improvement or Six Sigma. Alternative Job Titles Industrialisation Technologist, Industrialisation Engineer, Product Development Technologist, R&D Technologist, Materials Technologist, Textile Technologist, Nonwovens Technologist, Process Development Technologist, Process Development Engineer, Manufacturing Technologist, Product Development Engineer, R&D Scientist / Development Scientist, Materials Scientist, Polymer Technologist / Polymer Scientist, Technical Development Specialist, NPD Technologist, Innovation Technologist The Opportunity A great opportunity to take innovative products from concept through development, scale-up and into successful commercial manufacture, within a growing, high-performance manufacturing environment. Commutable from: Taunton, Exeter, Weston-super-Mare, and surrounding areas.

Process Development Technologist Somerset £up to £44,000 + Excellent Benefits Are you passionate about turning great food ideas into successful products? We're looking for an experienced Senior Process Development Technologist to join our NPD team and lead the journey from concept to commercial production. Working closely with Technical, Operations and Supply Chain teams, you'll play a key role in delivering innovative products, optimising manufacturing processes and ensuring successful product launches. What You'll Do Lead process development from concept through to factory launch. Plan and manage factory trials, first productions and product launches. Optimise manufacturing processes for quality, efficiency and consistency. Produce accurate trial documentation, specifications and reports. Work closely with customers and cross-functional teams to deliver projects on time. Coordinate sensory evaluations and shelf-life assessments. Champion food safety, quality and Health & Safety standards. About You You'll have: A Food Science, Food Technology or related qualification. At least 3 years' experience in food manufacturing or process development. Experience managing NPD or process development projects. HACCP Level 2 or 3 qualification. Excellent organisation, communication and problem-solving skills. Strong IT skills, including Excel. A proactive approach and a genuine passion for food innovation. This is an exciting opportunity to make a real impact within a collaborative, fast-paced manufacturing environment. If you enjoy solving technical challenges, working across teams and bringing new products to life, we'd love to hear from you.

Senior Process Development Technologist Somerset £up to £44,000 + Excellent Benefits Are you passionate about turning great food ideas into successful products? We're looking for an experienced Senior Process Development Technologist to join our NPD team and lead the journey from concept to commercial production click apply for full job details

Warehouse Operative Permanent Position £13.50ph + £20.25ph Overtime Henstridge, Somerset £13.50 per hour Overtime £20.25 per hour Monday to Friday 7:30am 4:30pm Full-Time Permanent Looking for a stable Monday Friday job with excellent overtime earning potential? We are recruiting Warehouse Operatives to join a successful global lawn fertiliser company based in Henstridge. This is a full-time, permanent opportunity offering great stability, a Monday-to-Friday working pattern and the chance to significantly increase your earnings during the company's busy season. Great earning potential You'll receive £13.50 per hour for your standard hours, with overtime paid at an impressive £20.25 per hour . From January to May , the business enters its busiest period and there is the opportunity to work extended hours, including 6:00am 6:00pm , giving you the chance to maximise your earnings. What will you be doing? As a Warehouse Operative, you'll be part of a busy industrial operation and your duties will include: Picking and packing products General warehouse duties Supporting production Preparing products for dispatch Moving and handling stock General production and warehouse tasks Helping to maintain a safe and organised working environment No two days need to be exactly the same , making this a great role for someone who enjoys being active and working as part of a team. Don't worry about the environment PPE is provided Due to the nature of the products, the warehouse can be dusty and industrial . However, full PPE and work clothing are provided , so you'll have the appropriate protection and equipment needed to carry out the role safely. What's in it for you? £13.50 per hour £20.25 per hour overtime Full-time permanent contract Monday Friday working Standard hours of 7:30am 4:30pm Excellent overtime opportunities from January to May 26 days' holiday + Bank Holidays 4 days of annual leave allocated to the Christmas shutdown Work clothing provided Full PPE provided Opportunity to join a successful global business Stable, long-term employment Easy to commute to The role is ideally located for candidates living in and around: Henstridge • Stalbridge • Wincanton • Sturminster Newton • Sherborne • Gillingham • Shaftesbury • Castle Cary • Bruton • Yeovil

Compliance Technologist Food Manufacturing Chippenham / Wiltshire 100% Site Based Competitive Salary + Benefits We re looking for a sharp, proactive Compliance Technologist to join a fast-paced food manufacturing business and play a key role in keeping products, suppliers and technical information accurate, compliant and customer-ready. Working closely with the Regulatory & Labelling Supervisor, you ll take ownership of specifications, supplier information, labelling, artwork and technical queries ensuring everything meets customer requirements, legislation and BRCGS standards. This is a great opportunity for an experienced QA/Technical professional looking for their next step, or a Food Science graduate with some industry experience ready to build their career. What You ll Be Doing Own and maintain specifications for raw materials, packaging and finished products Review supplier technical information and ensure it is accurate, complete and audit-ready Manage technical documentation including HACCPs, specifications, labels and swabbing plans Work directly with customers to resolve technical queries quickly and effectively Maintain supplier approvals, records and audit information Create specifications for new products and keep the specification database up to date Use customer specification platforms including Food Logic and TraceGains Create, review and approve artwork against current food labelling legislation Support NPD and wider technical projects Ensure all activity meets BRCGS, customer and regulatory requirements What You ll Bring Experience in a QA or Technical role within food manufacturing Chilled food experience would be a strong advantage Alternatively, a relevant Food Science / Food Technology qualification with industry experience Knowledge of technical specifications, supplier approval and food labelling Understanding of NPD and product specifications is desirable Ability to interpret technical procedures and UK/EU food legislation Excellent attention to detail and organisation Confident communication skills with customers, suppliers and internal teams A proactive, solutions-focused approach and the ability to work to deadlines Why This Role? This is more than a technical administration role. You ll have genuine responsibility across compliance, specifications, suppliers, customers, labelling and NPD, giving you the opportunity to broaden your technical expertise and progress your career. Competitive salary Pension Death in Service 25 days holiday + statutory Commutable from: Bath, Chippenham, Warminster, Devizes, Trowbridge, Swindon and surrounding areas. Ready to step up your technical career? Apply now with your CV and take your next step in food manufacturing.

NPD Manager / Senior Development Technologist - Food & Beverage Location Tintern, near Chepstow £50,000 £55,000 DOE 1 day Work from home Managing a team of 3 Are you an experienced NPD Manager, Senior Development Technologist looking for a role where you can genuinely make a difference? We're working with an innovative and successful food & beverage development company that partners with exciting and emerging brands to create award-winning products. This is a fantastic opportunity to join a small, friendly and entrepreneurial team where you'll have real influence, plenty of variety and the opportunity to grow with the business. The role is based in the beautiful surroundings of the Wye Valley where my client has both their office and a scale up centre. The Role - As NPD Manager / Senior Development Technologist, you'll: Lead and develop a team of 3 Technologists. Manage NPD projects from concept through to launch. Work closely with customers and exciting food & beverage brands. Develop recipes, formulations, ingredients and processes. Lead trials, testing and product development. Manage project timelines and ensure deadlines are met. Keep up to date with emerging food, beverage and ingredient trends. Identify and implement improvements across the business. About You - You'll ideally have: Experience in food or beverage NPD / product development. Previous experience as an NPD Manager, Senior Technologist A degree or equivalent in Food Technology, Food Science or a related subject. Strong project management and organisational skills. Excellent customer-facing and communication abilities. A proactive, commercially minded and solutions-focused approach. A genuine passion for food, drink and innovation. The confidence to lead, influence and build strong relationships. Other relevant job titles may include New Product Development Manager, Senior NPD Technologist, Senior Food Technologist, Product Development Manager, NPD Lead, Food Innovation Manager, Product Development Technologist and Concept Technologist. Location this role is commutable from Chepstow, Monmouth, Newport, Bristol, Cardiff, Gloucester and surrounding areas. With 1 day per week working from home, you'll get the best of both worlds a collaborative team environment with added flexibility.

Site Technical Manager Wincanton Full-time Competitive Salary + Benefits Ready to take ownership of a high-performing technical function? We re looking for an ambitious and experienced Site Technical Manager to take the lead on food safety, quality, legality and compliance at a busy manufacturing site in Wincanton . This is a high-impact role where you ll have genuine ownership, influence site-wide standards and work closely with senior operational teams to drive technical excellence, continuous improvement and a strong food safety culture . If you re an accomplished Technical Manager who thrives on leadership, audits, compliance and getting things done , this could be your next career move. The Opportunity As Site Technical Manager, you ll lead the technical agenda across the site, ensuring robust systems are in place and consistently delivering against customer, regulatory and certification requirements. You ll be responsible for: Leading the Technical Team , developing capability and driving high performance. Owning the site s food safety, quality and legality systems . Leading HACCP, VACCP and TACCP activities. Driving compliance against BRCGS, customer standards, certification requirements and export legislation . Taking the lead during customer audits, certification audits and regulatory inspections . Working closely with Operations and the wider Site Management Team to ensure technical compliance across projects and change. Developing Technical KPIs and using data to identify and deliver improvements. Managing supplier and traded goods approval and performance. Overseeing product specifications and technical documentation. Championing and embedding a strong food safety culture throughout the site. Identifying new and innovative ways to improve technical and operational performance. What we re looking for You ll be an experienced food manufacturing Technical professional with the confidence and credibility to lead from the front. Ideally, you ll bring: Proven experience in a Technical Management role within food manufacturing. A strong track record of leading and developing technical teams . Extensive experience of audit leadership , including customer, certification and regulatory audits. Strong knowledge of BRCGS, HACCP, food safety, quality systems and regulatory compliance . Excellent communication and stakeholder management skills. Strong commercial awareness and the ability to influence decision-making at site level . A proactive, solutions-focused approach and a genuine passion for continuous improvement. A relevant Food Science or related qualification , together with experience of export/multi-market compliance or continuous improvement methodologies, would be advantageous.

Innovations Technical Administrator Bridgwater Up to £35,000 Monday Friday - WFH 1 day a week after probation period Join a growing Innovations / R&D team and help turn new ideas into products. We re looking for an organised, analytical and practical Technical Administrator to support product development, trials and continuous improvement within a busy manufacturing environment. The role Support R&D / Innovations projects and product trials Manage technical records, samples, paperwork and product data Coordinate trial materials with Operations, Planning and Procurement Collect samples and accurately record codes, dates, results and trial information Carry out basic testing and support data analysis Organise meetings, minutes and project actions Prepare and send samples to customers and partners Support Quality, GMP, Health & Safety and environmental requirements About you You may have a Science/Maths qualification or relevant practical experience , plus experience in manufacturing, quality, laboratory, R&D or technical administration . We re looking for someone who is: Highly organised and detail-focused Comfortable working with data, samples and technical information Analytical and logical Confident with IT and spreadsheets A clear communicator Practical, calm and reliable Relevant experience matters more than your previous job title. This could suit a Technical Administrator, R&D Assistant, Product Development Assistant, Laboratory Technician, Quality Assistant, Technical Coordinator or similar. Ready for your next move? Apply now and join a team focused on innovation and continuous improvement.

Technical Manager Food Manufacturing Location: Wiltshire Salary: Up to £60,000 Lead Food Safety. Drive Quality. Own Technical Excellence. We re looking for an experienced Technical Manager to take the lead on food safety, quality and technical compliance within a fast-paced chilled food manufacturing environment. This is a high-impact role where you ll work closely with senior leadership to protect product integrity, exceed customer expectations and ensure the site consistently meets the highest regulatory and industry standards. The Role You ll take ownership of the site s technical function, driving a strong culture of food safety, quality and continuous improvement . Your responsibilities will include: Leading the technical, food safety and quality agenda across the site Ensuring full compliance with BRCGS, HACCP, UK legislation and customer standards Managing internal, external, customer and third-party audits Maintaining and continually improving the site s food safety and quality systems Working closely with production and operational teams to embed technical standards Building strong relationships with customers, suppliers, auditors and internal stakeholders Identifying risks, driving corrective actions and delivering sustainable improvements Providing clear technical leadership and expert advice to senior management What We re Looking For You ll be a confident, commercially aware technical professional who can lead from the front, challenge effectively and get results . Essential experience includes: Proven experience as a Technical Manager or Senior Technical professional within food manufacturing Strong knowledge of BRCGS standards and audit management HACCP qualification with proven practical application Strong understanding of UK food safety legislation and retailer requirements Excellent leadership, influencing and communication skills A Food Technology, Food Science or equivalent qualification is preferred Experience within chilled food manufacturing is highly desirable Why Join? This is an opportunity to take ownership of a key technical function within a growing, quality-focused food manufacturing business where your expertise will have a visible and meaningful impact. If you re ready to step into a role where you can lead, influence and raise the technical bar , we d like to hear from you. Apply today with your CV for further details.

Quality & Compliance Supervisor Tiverton £30,000 £35,000 DOE Full-Time, Permanent READY FOR A ROLE WHERE YOU CAN REALLY MAKE YOUR MARK? Are you a QA, Technical, NPD or Compliance professional looking for more responsibility, variety and the chance to make a genuine impact? This could be the opportunity you ve been waiting for. We re working with a growing food manufacturing business looking for a Quality & Compliance Supervisor who wants to be involved in more than just day-to-day quality checks. You ll have the opportunity to help create new products, improve quality standards, influence food safety and work closely with the Technical Manager and wider production team. WHY YOU LL LOVE THIS ROLE This is a genuinely varied position where you ll be involved from product concept right through to launch , while also playing a key role in maintaining and improving site quality and food safety standards. You won t be stuck behind a desk. You ll work across NPD, suppliers, production, quality, audits and continuous improvement , giving you fantastic exposure and the chance to build your technical career. YOUR IMPACT You ll be responsible for: Taking NPD projects from concept to launch Coordinating suppliers, specifications, samples and technical information Keeping product specifications and development files accurate and up to date Working with customers to coordinate samples and project requirements Supporting the Technical Manager with food safety and quality systems Monitoring production standards and identifying opportunities to improve Investigating quality issues and driving corrective actions Supporting supplier approval and maintaining technical records Getting involved in BRCGS, customer and internal audits Managing traceability exercises and supporting recall procedures Delivering training around GMP, quality and food safety Helping drive a culture of continuous improvement ABOUT YOU We re not looking for someone who simply ticks boxes. We want someone who is curious, organised, hands-on and keen to make things better . You ll ideally have: Experience within food or drinks manufacturing A background in QA, Technical, Compliance or NPD Knowledge of HACCP, GMP, food safety legislation and quality systems Strong organisation and project management skills Excellent communication skills Confidence working with production teams, suppliers and colleagues A proactive approach to problem-solving Good IT / Microsoft Office skills HACCP, Internal Auditor, BRCGS or retailer technical experience would be a bonus. WHAT S IN IT FOR YOU? A chance to grow with the business. You ll be joining an expanding food manufacturer where your contribution will be visible and valued, with plenty of opportunity to broaden your experience across NPD, technical, quality and compliance . £30,000 £35,000 depending on experience Full-time permanent position Company pension On-site parking Employee discount Ongoing training and development Varied role with genuine responsibility Opportunity to develop your career within a growing food business YOUR NEXT MOVE? If you re currently working as a QA Supervisor, Quality Technologist, Technical Assistant, Technical Coordinator, NPD Technologist, Food Technologist or Compliance professional and you re ready to take on more responsibility, we d love to hear from you. Don t just maintain standards. Help raise them. Apply today.

Quality Manager - Food Manufacturing Location: Near Shepton Mallet, Somerset Company: Successful Food Manufacturer Reports to: Technical Manager Direct Reports: 4 Quality Assurance Officers Hours: Monday to Friday, 8:00am - 4:00pm Salary: £45,000 - £50,000 per annum plus excellent benefits The Role We are recruiting a Quality Manager to join a successful global food manufacturing business based near Shepton Mallet, Somerset. Reporting into the Technical Manager, you will lead a team of four QA Officers and take responsibility for maintaining and continuously improving food quality and food safety standards across the site. This is a hands-on, factory-focused role requiring strong food quality expertise, excellent people management, and a passion for developing and coaching teams. Key Responsibilities Lead, manage, and develop a team of four QA Officers Maintain and improve the site Food Safety and Quality Management Systems Ensure compliance with BRCGS, HACCP, GMP, customer, and legal requirements Oversee all quality activities from raw material intake through to finished product release Drive investigations, root cause analysis, and corrective/preventive actions Lead internal audits and support customer and third-party audits Work closely with production teams to resolve quality issues and improve processes Manage customer complaints and ensure timely, effective resolution Monitor and report quality KPIs, identifying trends and improvement opportunities Champion a strong food safety and quality culture across the factory About You Proven experience in a Quality or Technical role within food manufacturing Strong knowledge of food safety and quality systems (BRCGS, HACCP, GMP) Excellent people management and people development skills Confident working in a factory-based, fast-paced manufacturing environment Strong problem-solving, communication, and organisational skills What's on Offer Salary of £45,000 - £50,000 depending on experience Excellent benefits package Monday to Friday working hours (8:00am - 4:00pm) Opportunity to work for a stable, successful global food manufacturer Key leadership role with real influence on quality and people development

Business Development Manager Food / Drink Manufacturing Bristol Based Office / Hybrid working (2/3 day split) Competitive salary and bonus scheme ( in line with proven experience), car allowance, mobile phone, laptop 11% pension / 2 x Death in Service As a BDM you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result. The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client To increase company sales and profit margin To increase the company active customer base To continually improve customer retention To meet annual team and individual budget as set by the SMT UK and International travel will be required Business Development Manager Responsibilities: Account management, retention and development of specific portfolio of accounts and markets Organise and attend commercially focussed meetings with customers and prospects Follow-up and convert to sale qualified leads through management of sales pipeline Establish new and maintain existing relationships with buyers and key decision makers Introduce Technical & R&D/NPD teams to existing and prospect customer base Develop new relationships with new clients be they direct customers or potential agents and distributors Contribute to external marketing communications where required Utilise, review and update the client database Update CRM system to channel opportunities through sales pipeline process Network with potential business partners and distributors and present evidence to line manager Prepare and deliver presentations Develop a level of technical knowledge appropriate to the role Business Development Manager Skills / Experience Required: Essential - 2+ years in Sales / Business Development within the sweet & beverage flavour industry Excellent communication and negotiation skills at all levels Strong commercial awareness and analytical skills Self-motivation with excellent time management Experience of planning and managing field visits Proven ability to build and influence relationships. A team player with a customer-first attitude If the role is of interest, then please send your CV today Key words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager

IT Support Analyst Bristol £35,000 - £40,000 DOE Manufacturing Environment On-Site Role Career Development Opportunity A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. This is a hands-on, site-based role offering real autonomy and long-term technical development. You'll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, networks, servers, and manufacturing IT systems. This role is ideal for someone who enjoys working in a fast-paced, IT-dependent environment and wants to expand their skills in SQL, JavaScript, and ERP systems. Key Responsibilities Provide on-site IT support for desktops, laptops, mobile devices/scanners and printers Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues Support Microsoft 365 and end-user applications including ERP Act as first responder for IT incidents and system outages Support manufacturing/shop-floor IT systems Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues Maintain accurate documentation and ticket updates Assist with ERP user setup, support and documentation Required Skills & Experience Proven experience in an IT Support Technician, IT Support Analyst, or similar role Strong knowledge of Windows environments and Microsoft 365 Experience supporting desktops, laptops, printers and networked devices Understanding of client/server networking, VPNs, WANs Experience in a manufacturing or food production environment (desirable) ERP system user administration experience (desirable) Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: SQL JavaScript ERP systems Working alongside MSPs on infrastructure and development projects

Quality Manager - Food Manufacturing Location: Near Shepton Mallet, Somerset Company: Successful Food Manufacturer Reports to: Technical Manager Direct Reports: 4 Quality Assurance Officers Hours: Monday to Friday, 8:00am - 4:00pm Salary: £45,000 - £50,000 per annum plus excellent benefits The Role We are recruiting a Quality Manager to join a successful global food manufacturing business based near Shepton Mallet, Somerset. Reporting into the Technical Manager, you will lead a team of four QA Officers and take responsibility for maintaining and continuously improving food quality and food safety standards across the site. This is a hands-on, factory-focused role requiring strong food quality expertise, excellent people management, and a passion for developing and coaching teams. Key Responsibilities Lead, manage, and develop a team of four QA Officers Maintain and improve the site Food Safety and Quality Management Systems Ensure compliance with BRCGS, HACCP, GMP, customer, and legal requirements Oversee all quality activities from raw material intake through to finished product release Drive investigations, root cause analysis, and corrective/preventive actions Lead internal audits and support customer and third-party audits Work closely with production teams to resolve quality issues and improve processes Manage customer complaints and ensure timely, effective resolution Monitor and report quality KPIs, identifying trends and improvement opportunities Champion a strong food safety and quality culture across the factory About You Proven experience in a Quality or Technical role within food manufacturing Strong knowledge of food safety and quality systems (BRCGS, HACCP, GMP) Excellent people management and people development skills Confident working in a factory-based, fast-paced manufacturing environment Strong problem-solving, communication, and organisational skills What's on Offer Salary of £45,000 - £50,000 depending on experience Excellent benefits package Monday to Friday working hours (8:00am - 4:00pm) Opportunity to work for a stable, successful global food manufacturer Key leadership role with real influence on quality and people development