H Breakell & Co (Blackburn) Limited

H Breakell & Co Ltd has been trading for well over 100 years. We are a family owned and managed company striving for, and achieving, excellence in our field. We carry a wealth of experience in maintenance, repair and installation from the older to most recently designed passenger & goods lifts. Answering the main incoming telephone line, dealing with customer enquiries, and taking messages. Logging call outs and uploading onto the system. Accepting small goods deliveries in the office. Updating the call out log, route planner and updating the plans throughout the day. Sending repair quotes to customers and booking service visits with clients. Scanning job sheets, timesheets, and other relevant paperwork. Weekly time sheets to be checked and PO's to be attached for all call outs. Assisting with booking site visits in with the customers. Updating completed services on the weekly spreadsheet and route planner. Adding new contracts to the database and updating information. Preparing new maintenance files for new customers and completing & sending out contracts. Coded quotes to be sent out at the request of the service manager. Ordering parts when orders have been received and keeping customers updated. Preparing reports for the Key Account meetings. Sending weekly call outs, service, and repair worksheets to Key Account customers. Engineers to be given following day repair/callouts by 4pm daily. 24/7 Out of hours call out to be updated weekly. General administration duties including filing and ordering stationery. Hours: 39.5 hours per week - Monday - Thursday: 8:00am - 5:00pm & Friday: 8:00am - 4:30pm. Salary is negotiable dependent on experience.