DiSRUPT Agency

Marketing Executive £30,000 - £32,000 DOE London - Hybrid (2 days office / 3 days home) We're looking for a creative, proactive Marketing Executive ready to develop their skills across digital, content and campaign delivery. You'll help build brand awareness and drive engagement through multi-channel marketing, with plenty of room to bring your own ideas to the table. This is a great opportunity for someone who enjoys a fast-paced environment; we are a growing and exciting Student Accommodation Operator (PBSA) and are looking for someone who wants genuine variety in their day-to-day, and is keen to work on their own initiative while staying aligned to the wider marketing strategy. What you'll do • Support delivery of multi-channel campaigns across digital, social and print • Maintain and optimise website content (WordPress) and third-party listings • Support SEO/GEO and paid media activity to drive traffic and conversions • Write engaging content, including regular blogs and marketing materials • Carry out competitor analysis and support reporting for the wider team • Attend site visits to capture content and support local brand presence What we're looking for • Degree in Marketing, Communications or related field (or equivalent experience) • 2-3 years' marketing experience • Strong copywriting and content creation skills • Experience with CRM/email marketing platforms and social media tools • Analytical mindset with the confidence to work independently • Proactive, conscientious and keen to keep learning Why join us • Hybrid working: 2 days in the office, 3 days from home • Real autonomy to own projects and bring your ideas forward • Hands-on exposure across the full marketing mix • A genuine opportunity to prove yourself and grow your career further

Digital Marketing Manager £50,000 - £60,000 DOE London - Hybrid (2 days office / 3 days home) Are you a commercially driven Digital Marketing Manager ready to take full ownership of a brand's digital performance? We're looking for someone to lead paid media, SEO, CRM and website strategy end-to-end - with real autonomy to shape how we win. This is a hands-on, high-impact role for someone who thrives on testing, iterating and turning data into decisions. You'll have the freedom to use your own initiative and expertise to drive results, working in line with our wider marketing strategy and objectives. What you'll do • Own digital strategy and performance across paid media (Google, Meta, TikTok), SEO/GEO, CRM and website optimisation • Line manage and develop a small team of digital specialists • Lead on AI integration across marketing and customer journey workflows • Report performance insights and recommendations directly to senior leadership • Manage budgets, ROI and external agency relationships What we're looking for • 4+ years in a digital or performance marketing role, ideally in-house • Strong hands-on paid media experience • Solid SEO, CRO and analytics skills (GA4, Clarity or similar) • Line management or strong mentoring experience • Confident, organised and commercially minded, comfortable working at pace Why join us • Hybrid working: 2 days in the office, 3 days from home • Genuine autonomy to shape and own your channels, backed by a supportive team • A fast-paced, growing business where your impact is visible • Real scope to prove your expertise and develop your career further

Customer Contact Team Manager This is a great opportunity to join a growing property business, looking for a hands-on Customer Contact Team Manager to lead their enquiries function across a national rental portfolio. You'll take ownership of a team handling all inbound and outbound rental enquiries, driving performance from first contact through to booked viewings. This is a fast-paced, sales-led environment where you'll coach, motivate and develop your team, while staying close to the detail-monitoring live data, managing KPIs, and stepping in when needed to maintain service levels. The role suits someone who thrives on performance, understands how to convert demand into viewings, and can build a high-energy, accountable team culture. You'll also play a key role in improving processes, leveraging data, and shaping how technology and AI enhance the customer journey. If you've led contact centre or telesales teams, enjoy driving results, and want to be part of a growing business, then please get in touch. The role: Lead and manage a team of Lettings Coordinators handling all inbound and outbound rental enquiries Oversee the full enquiry journey from initial contact through to booking viewings Monitor real-time performance against KPIs, including response times, volumes, and conversion rates Coach, train, and develop the team to improve call quality, qualification, and conversion Step in to handle enquiries during peak periods or where additional support is needed Drive a high-performance, sales-focused team culture with clear accountability Conduct regular 1-1s, performance reviews, and ongoing development plans Own enquiry-to-viewing conversion and booking targets across all channels Collaborate with Lettings Consultants to maximise viewing-to-application conversion Analyse data and trends to identify performance improvements and optimise processes Implement improvements to systems, workflows, and customer experience Act as a key driver in adopting AI and technology within enquiry handling and resident interaction

Victim support Team Leader , referral support team leader, intervention support team leader, victim support manager, referrals manager, intervention manager Birmingham based. hybrid: Monday and Wednesday in the office working a shift rotation across each month covering 2 weeks of days, 2 days on a weekend, 5 lates and 3 nights/on-call shifts (on average each month) Fixed Term Contract to January 2027 with potential further extension for another 5 years (pending contract renewal) We're looking for a confident, compassionate Team Leader/ people Manager with strong reporting (Excel) and organisation skills to lead a fast-paced referrals team supporting vulnerable people through a high-volume, high-impact service. This is a hybrid role, based in Birmingham two days a week, with the rest of the week working remotely. You'll lead a team of 10 Referrals Officers who are the first point of contact for risk assessment, triage and onward coordination, working closely with partners across police, border agencies and local authorities. This is a 35-hour week fixed-term contract in a service that operates 24/7, 365 days a year, so you'll need to be comfortable working a rota that includes evenings, weekends and bank holidays. What you'll do Manager/Lead, support and motivate a frontline service team. Oversee referrals, risk assessment and casework workflows. Monitor performance, quality and reporting against service targets. Produce accurate reports and management information. Coach, develop and line manage staff through regular 1:1s and performance reviews. Improve processes, procedures and team consistency. Work collaboratively with multi-agency partners to support safe outcomes. What we're looking for Proven people management experience, ideally leading frontline or operational teams. Competent Excel skills, including pivot tables, formulas and reporting. Excellent communication, organisation and problem-solving skills. Experience working with vulnerable people, victims of abuse, or in trauma-informed roles. Calm, resilient and able to make sound decisions under pressure. A genuine commitment to supporting people with complex needs. Why this role This is a chance to lead a team doing genuinely meaningful work in a service where every decision matters and lives are transformed and saved. You'll be part of a supportive, structured operation with the flexibility of hybrid working and a rota designed so that there is a clear balance and in terms of hours worked and services delivered. If you want a role where leadership, compassion and operational strength all matter, this could be the one.

Mechanical Engineering Site Manager (Security Cleared-SC or DV) Location: Berkshire (site-based, 5 days per week) Salary: £70,000 (ideally) but will go to £80,000 (depending on experience) Employment Type: Permanent Security Clearance: SC or DV clearance required Role Overview We are seeking an experienced Mechanical Site / Projects Manager to lead the delivery of mechanical engineering (Heating/Plumbing) works on a secure site in Berkshire. This role will suit a technically strong individual with a background in mechanical engineering within a construction environment, particularly across heating, plumbing, and sustainable energy systems. You will be responsible for overseeing the successful design, coordination, and delivery of mechanical solutions related to Heating/Plumbing solution, while managing a team of security-cleared project managers and engineers. This is a hands-on leadership role requiring both technical expertise and strong site management capability. Key Responsibilities Lead the delivery of mechanical works on a secure construction site, ensuring projects are completed safely, on time, and within budget Manage and coordinate teams of security-cleared project managers, engineers, and subcontractors Oversee installation and commissioning of mechanical systems including: Plumbing and heating systems Anyone with additional experience with the following will be useful however not essential: Underfloor heating systems, MVHR (Mechanical Ventilation with Heat Recovery), Air source and ground source heat pumps, Solar PV etc Ensure compliance with all relevant health & safety regulations and site procedures Review and manage mechanical designs, specifications, and technical submissions Act as the key point of contact between stakeholders, contractors, and internal teams Monitor project progress, resolve technical issues, and ensure quality standards are met Maintain accurate project documentation and reporting Person Specification Essential Experience & Skills: Proven experience as a Mechanical Site Manager or Site Projects Manager within the construction or building services sector (Fit-out/refurb works) Strong background in mechanical engineering, particularly plumbing, heating including renewable systems (desirable) Experience in design and delivering complex mechanical installations in a site-based environment Previous experience managing teams, including engineers and project managers Strong understanding of mechanical design, installation, and commissioning processes Experience working in highly regulated or secure environments is highly desirable Excellent stakeholder management and communication skills Qualifications & Certifications: Formal qualification in Mechanical Engineering, Building Services Engineering, or Heating Engineering (HNC/HND/Degree or equivalent) SMSTS (Site Management Safety Training Scheme) - essential or highly desirable Valid CSCS card - essential SC or DV clearance (active or previously held and eligible to reinstate) - essential Additional Requirements Must be able to work on-site in Berkshire full-time Willingness to undergo or maintain security clearance as required Strong commitment to safety, quality, and compliance What's on Offer Competitive salary package (£70k-£80k) Opportunity to work on a high-profile, secure project Long-term, stable permanent position Leadership role with scope to influence delivery and team performance

Property Maintenance Manager We're looking for a proactive and highly organised Property Maintenance Manager to join our growing team, taking ownership of maintenance operations across a portfolio of single-family homes. This is a fast-paced, hands-on role where you'll be central to delivering a seamless resident experience-coordinating repairs, managing voids, and ensuring every property is presented to a consistently high standard. Working closely with internal teams and external contractors, you'll play a key part in driving operational efficiency and service excellence. Key Responsibilities: Oversee reactive and planned maintenance across your portfolio, ensuring works are completed on time and to a high standard Coordinate contractors and field operatives, maintaining strong relationships and performance levels Manage maintenance requests end-to-end, ensuring timely resolution and clear communication Lead unit turn and void processes, minimising downtime and maximising occupancy Carry out and follow up on inspections, ensuring properties are move-in ready Work closely with Tenancy, Lettings, and Finance teams to ensure smooth handovers and accurate cost tracking Monitor contractor performance, addressing issues and supporting procurement where required Maintain accurate records and contribute to reporting on maintenance activity, costs, and performance trends Use data insights to identify improvements and support continuous enhancement of services About You: Experience in residential property management, ideally with a maintenance focus Exposure to Build to Rent or single-family housing is advantageous Strong organisational skills with the ability to manage multiple priorities Confident communicator with a customer-first approach Detail-oriented, proactive, and solutions-driven Comfortable working with data and using it to inform decisions Able to work independently while contributing to a collaborative team environment Motivated, ambitious, and keen to grow within a scaling business ARLA qualification (or working towards) is beneficial but not essential

Building Manager BTR We're looking for a proactive, customer-focused Building Manager to join a thriving BTR community and play a key role in delivering an exceptional resident experience. This is a brilliant opportunity for someone who enjoys variety, takes pride in high standards, and thrives in a fast-paced environment where no two days are the same. This is a 6 month fixed term contract. The Role As Building Manager, you'll be the dedicated point of contact for residents within your portfolio, helping to create a safe, well-run, welcoming community. You'll oversee day-to-day operations across customer service, lettings, property management, compliance, contractor coordination, and onsite team support, ensuring the building runs smoothly and residents receive an excellent service. What You'll Be Doing Building strong relationships with residents, applicants, contractors, and internal teams. Managing viewings, lettings, renewals, move-ins, and move-outs. Coordinating repairs, defects, inspections, and contractor performance. Supporting onsite staff, including rotas, handovers, training, and performance reviews. Helping maintain compliance across key health and safety requirements. Monitoring budgets, invoices, voids, and deposit deductions. Keeping systems and records accurate, organised, and up to date. Supporting resident engagement and community-building activity where needed. About You Experience in a customer-focused environment, ideally within PRS, property, hospitality, or a similar service-led setting. Strong communication skills and a calm, solutions-focused approach. Confidence using systems and digital tools, including Microsoft Excel and other property platforms. Excellent attention to detail and the ability to manage multiple priorities. A genuine commitment to customer care, teamwork, and doing things well.

Talent Acquisition Partner (Part-Time 3 Days a week) We're looking for a proactive and people-focused Talent Acquisition Partner to lead end-to-end recruitment and help shape the future of this growing property business. Working closely with the Head of People & Culture, you'll design and deliver effective hiring strategies, manage all recruitment through the ATS platform, and build trusted relationships with both internal stakeholders and external partners. This role is ideal for someone who loves owning the full recruitment lifecycle - from crafting compelling job descriptions to delivering an exceptional candidate experience. You'll streamline processes, build our talent pools, and help strengthen our employer brand, ensuring every hire supports our long-term success. What you'll bring: Proven in-house recruitment or talent acquisition experience. Hands-on expertise with using a recruitment portal and ATS system. Strong understanding of competency-based interviewing. Excellent communication and stakeholder management skills. Organised, self-motivated, and comfortable managing multiple roles with autonomy. A genuine commitment to inclusivity, fairness, and continuous improvement. This role is based in central London 3 days a week, either 3 full days or it can be 2 full days and 2 half days.

Victim support Team Leader , referral support team leader, intervention support team leader, victim support manager, referrals manager, intervention manager Birmingham based. hybrid: Monday and Wednesday in the office Fixed Term Contract to January 2027 with potential further extension for another 5 years (pending contract renewal) We're looking for a confident, compassionate Team Leader/ people Manager with strong reporting (Excel) and organisation skills to lead a fast-paced referrals team supporting vulnerable people through a high-volume, high-impact service. This is a hybrid role, based in Birmingham two days a week, with the rest of the week working remotely. You'll lead a team of 10 Referrals Officers who are the first point of contact for risk assessment, triage and onward coordination, working closely with partners across police, border agencies and local authorities. This is a 35-hour week fixed-term contract in a service that operates 24/7, 365 days a year, so you'll need to be comfortable working a rota that includes evenings, weekends and bank holidays. What you'll do Manager/Lead, support and motivate a frontline service team. Oversee referrals, risk assessment and casework workflows. Monitor performance, quality and reporting against service targets. Produce accurate reports and management information. Coach, develop and line manage staff through regular 1:1s and performance reviews. Improve processes, procedures and team consistency. Work collaboratively with multi-agency partners to support safe outcomes. What we're looking for Proven people management experience, ideally leading frontline or operational teams. Competent Excel skills, including pivot tables, formulas and reporting. Excellent communication, organisation and problem-solving skills. Experience working with vulnerable people, victims of abuse, or in trauma-informed roles. Calm, resilient and able to make sound decisions under pressure. A genuine commitment to supporting people with complex needs. Why this role This is a chance to lead a team doing genuinely meaningful work in a service where every decision matters and lives are transformed and saved. You'll be part of a supportive, structured operation with the flexibility of hybrid working and a rota designed so that there is a clear balance and in terms of hours worked and services delivered. If you want a role where leadership, compassion and operational strength all matter, this could be the one.

Contracts Administrator / Data and reporting officer / Excel reporting and Administration / Data entry and reporting Must have good Excel skills (Pivot tables, look ups, reporting) Must have a good attention to detail Must be comfortable calling/speaking with service and support providers to gather data/information Fixed Term Contract initially until January 2027. Then likely extension to August 2027 and then once contract renews could extend for a further 5 years Central Birmingham office - Hybrid Working (2 days office-based: Monday & Wednesday) Salary: £26,753 per annum 35 hours per week Are you highly organised with intermediate Excel skills and confident speaking with other people to gather important data and record this in an accurate way? We're looking for a Contracts Administrator to join a busy and rewarding team supporting essential services across the UK. This is a fantastic opportunity for someone with strong administration skills, excellent Excel knowledge, and a passion for making a difference behind the scenes. What you'll be doing: Managing and maintaining contract and service data across multiple systems Using Excel daily (including formulas, pivot tables, and data analysis) Liaising with support services and stakeholders to gather accurate information Ensuring records are updated, compliant, and audit-ready Producing reports and supporting service delivery through accurate administration Working with high levels of confidentiality and attention to detail What we're looking for: Strong administration and data entry experience Intermediate to advanced Excel skills (including formulas, pivot tables, reporting) Excellent attention to detail and accuracy Highly organised with the ability to manage multiple priorities Confident communicator who can build relationships with internal and external services Someone proactive, reliable, and comfortable working independently Desirable but not essential: Experience working in support services, safeguarding, welfare, housing, charity, healthcare, or other trauma-informed environments Understanding of working with vulnerable individuals or sensitive case information This is a meaningful role where your organisation and accuracy directly support life-changing services. If you're looking for a position where your admin skills truly make an impact, we'd love to hear from you. Apply now to be part of something that matters.