Mosaic Recruitment Ltd.,

Content & Communications Lead Location: 3 days office, 2 from home, hybrid working available across Ascot, Farringdon and CO6 (Essex), with flexibility to be based from one location or a combination of all three. Salary: £45,000 plus benefits We are seeking a proactive and creative Content & Communications Lead to shape and deliver our external communications strategy. Following a major rebrand, the business is entering an exciting new chapter, focused on building awareness, visibility and authority within its sector. This role will play a key part in telling that story, creating insight led content, securing meaningful media coverage, growing social presence and identifying opportunities to become a recognised voice within the industry. Working closely with senior leaders, you'll help shape a customer first communications approach while supporting the development of the wider marketing function. Key Responsibilities Content & Copywriting • Write high quality, purpose driven content for a range of audiences, from technical trade readers to facilities managers, procurement teams and business leaders. • Create and manage a consistent stream of engaging content including case studies, press releases, blogs, website content, social media posts, speaker briefs and email communications. • Interview internal experts, operational teams and customers to uncover compelling stories that showcase the challenges solved and the people behind the service. • Lead thought leadership initiatives, producing insight led articles, commentary and opinion pieces that position the business as a trusted authority within its sector. • Create and maintain press release templates for a range of incident and crisis scenarios to support rapid response communications. • Extend content across multiple channels including LinkedIn, company websites and other digital platforms to strengthen brand awareness, engagement and authority. Media Relations & PR • Build and maintain strong relationships with trade journalists, industry publications and relevant media outlets to secure high quality coverage. • Manage the creation, approval and distribution of press releases, media statements and external communications. • Work with senior leaders to develop spokesperson profiles and secure speaking opportunities, panel participation and thought leadership placements. • Support crisis communications activity, ensuring timely, accurate and reassuring messaging during incidents that could impact customers, stakeholders or reputation. Social Media & Digital • Own and grow the company's LinkedIn presence, developing engaging content that combines customer stories, industry insight and company updates to strengthen brand awareness and credibility. • Plan and schedule regular, engaging content, balancing reactive updates with longer term strategic storytelling. • Ensure a consistent tone of voice, insight and brand personality across all digital platforms. Event Coordination & Research • Identify and recommend relevant trade shows, conferences and speaking opportunities. • Coordinate attendance at industry events, from securing speaker slots for the leadership team to managing event logistics and supporting materials. • Build relationships with event organisers, industry bodies and sector networks to enhance brand visibility. Campaign & Brand Support • Support wider marketing campaigns through content creation and tactical communications activity. • Work closely with commercial teams to align messaging with customer needs, market trends and business priorities. • Take a customer first approach to all communications, ensuring messaging reflects customer priorities, industry challenges and practical solution led thinking. Team Collaboration & Agency Management • Provide guidance and support to marketing team members on content creation, social media activity and communications initiatives. • Contribute to internal communications activity, helping ensure consistent messaging across the business. • Support the future management of external PR and communications agencies as the function develops. What We're Looking For • Proven experience in a communications, content, PR or external affairs role, either in house or agency side. • Exceptional storytelling and copywriting skills, with the ability to simplify complex or technical subjects for a variety of audiences. • Previous experience creating press releases, case studies, digital content and managing social media platforms. • Strong organisational skills, capable of balancing proactive content planning with fast turnaround communications requirements. • Experience working within B2B sectors such as utilities, infrastructure, professional services or similar environments. • Comfortable engaging with leadership teams, operational colleagues and customers to uncover and develop compelling stories. • A proactive, self motivated individual who can work independently whilst collaborating effectively across the wider business. Why Join Us? • Play a lead role in shaping the public voice of a growing market leading business. • Opportunity to build and shape the communications function during a significant period of growth and brand development. • Join a positive, collaborative culture that values proactivity, ownership and creativity. • Enjoy hybrid working with flexibility across multiple office locations. • Work closely with leadership and frontline teams in a business that is proud of its people and impact. • Drive real visibility for a brand that supports customers in critical and business essential situations.

Interim Fleet and Workshop Manager (Immediate Start) - 6 fixed month contract (CPC Qualified - Transport Management Experience) Salary: £51,000 - £53,000 per annum We are seeking a competent Interim Fleet and Workshop Manager to provide leadership, stability, and operational oversight across our transport and workshop functions. The successful candidate will be responsible for ensuring the compliant, efficient, and effective management of a fleet, vehicle workshops, and associated resources. They will have a proven background in fleet and workshop management, strong technical expertise, and the ability to maintain high standards of compliance and operational performance within a mixed fleet environment. Applicants must hold a Certificate of Professional Competence (CPC) in Transport Management and possess demonstrable transport management experience, enabling them to support compliance frameworks and contribute to ongoing operational assurance. Profile You will be an experienced fleet or transport professional with a strong track record of managing workshops and operational fleet services. To be successful in this role, you will have: Proven experience managing fleet operations and/or vehicle workshops. Strong technical knowledge of vehicle maintenance, compliance requirements, and inspection regimes. Experience leading teams, managing performance, and delivering operational improvements. A robust understanding of transport compliance requirements and associated systems. A Certificate of Professional Competence (CPC) in Transport Management . Excellent organisational, communication, and problem-solving skills. The ability to work confidently in a fast-paced operational environment with changing priorities. Key Responsibilities Lead and manage the day-to-day operation of vehicle and plant workshops, ensuring safe, efficient, and well-organised service delivery. Maintain robust fleet compliance across LGV and wider fleet operations, including inspections, servicing, MOTs, and defect management. Ensure effective systems, controls, and record-keeping are in place to support audit readiness and regulatory compliance. Manage and optimise fleet availability, minimising downtime and ensuring effective support to frontline services. Oversee workshop employees, contractors, and suppliers, driving high standards of performance, safety, and accountability. Implement effective planning processes to ensure workloads are delivered efficiently and resources are utilised effectively. Manage performance reporting, stock control, KPIs, and operational data to support continuous improvement initiatives. Liaise with the organisation's external transport compliance provider to support ongoing Operator Licence compliance arrangements. Provide professional advice and guidance on fleet management, vehicle maintenance, and operational best practice.

Finance Manager Role type: Interim with potential to become permanent Working hours: Full time, with part time considered f or the right candidate Company Overview Our client is a fast growing Managed Service Provider specialising in Managed IT Services, Business Communications for businesses across the UKK The business is now looking to appoint an experienced Interim Head of Finance / Financial Controller to support the board and wider team across day to day finance operations, cash management, process improvement and multi entity bookkeeping. Role Overview This role has been created to bring greater structure, consistency and visibility to the finance function during a period of continued growth. The immediate focus will be to strengthen day to day finance operations, bring bookkeeping across the group entities up to date, improve cash visibility, and ensure the business has accurate and timely management information. This is a hands on role suited to someone commercially pragmatic, organised and comfortable operating in a growing SME environment where cash is actively managed and profits are largely reinvested into the business. Key Responsibilities Finance Operations & Team Support Oversee day to day finance operations including accounts payable, accounts receivable, payroll and support for the wider accounts team. Credit Control & Debt Recovery Support the team with customer payments and aged debtors, ensuring debt is reported on, followed up and actively managed. Cash Flow Management Monitor cash flow trends and support the business with proactive cash management, short and medium term forecasting, and clear visibility over working capital pressures. Bookkeeping & Multi Entity Finance Bring bookkeeping up to date across UK, and group entities, ensuring core postings, reconciliations and entity level records are accurate, timely and usable. Process & Procedure Improvement Introduce, document and embed practical finance processes across purchase ledger, sales ledger, month end, payment approvals, expenses and commissions. Management Reporting Prepare monthly management accounts, budgets and P&L reporting, while helping the business develop useful financial models to support pricing, profitability and longer term planning. Payment Runs & Supplier Management Oversee supplier payment runs, ensuring key suppliers are appropriately factored into payment planning while maintaining strong supplier relationships. Financial Controls Improve internal controls across supplier payments, bank reconciliations, commissions, expenses and approval workflows. Financial Leadership Provide clear financial insight to support commercial decision making and advise the board on practical financial planning aligned to the company's growth plans. Skills & Experience Required The successful candidate will have: Experience in a senior finance role, ideally within a growing SME or multi entity group Strong hands on experience across bookkeeping, reconciliations, month end close and management accounts Proven experience improving finance processes, procedures and internal controls Strong cash flow forecasting, working capital management and payment prioritisation experience The ability to bring structure and rigour to a busy accounts function Excellent organisational and problem solving skills Strong communication skills and the confidence to work closely with the board and wider business Good working knowledge of Microsoft Word, Excel, PowerPoint and accounting or CRM systems The ability to work independently as well as part of a team Experience across multiple entities, currencies or jurisdictions would be advantageous

Learning & Development Manager Location Essex Hybrid working available (3 days office based) Position Summary An established and growing operations-led business is seeking an experienced Learning & Development Manager to lead and enhance training, capability development, and compliance learning initiatives across the organisation. This role is responsible for designing and implementing a strategic learning framework that supports operational excellence, compliance, leadership development, and continuous improvement. The successful candidate will work closely with operational and quality teams to ensure training programmes are engaging, scalable, compliant, and aligned to business objectives. The role would suit a proactive and commercially aware L&D professional with experience within a regulated or operational environment. Job Qualifications Essential • Proven experience within Learning & Development, Training, or Organisational Development • Experience developing and implementing company-wide training strategies • Strong understanding of instructional design principles and adult learning theory • Excellent communication, presentation, and stakeholder management skills • Ability to manage multiple projects and priorities simultaneously • Experience creating engaging training content and blended learning programmes • Strong organisational skills and attention to detail • Ability to work collaboratively across departments and operational functions • Experience managing training records, competency frameworks, and KPI reporting Desirable • Professional certifications within L&D or HR • Experience within a regulated industry • Experience with Learning Management Systems (LMS) and digital learning platforms • Experience creating multimedia or video-based training content Job Duties Learning & Development Strategy • Develop and implement the company's L&D strategy in line with business objectives • Identify capability gaps and future training requirements across operations • Support the development of a high-performance learning culture • Lead and support training initiatives across multiple functions and sites Training Design & Delivery • Design, implement, and continuously improve training programmes • Deliver engaging, practical, and effective learning solutions • Implement blended learning approaches including classroom, digital, and on-the-job training • Standardise training processes and materials across the business • Develop training content and supporting documentation where required • Coordinate training schedules with operational departments Compliance & Regulatory Training • Ensure all training activities support regulatory and compliance requirements • Maintain accurate training records and audit documentation • Support internal and external audits relating to training and competency • Ensure procedural accuracy and consistency across operational teams Talent & Leadership Development • Support succession planning and leadership development initiatives • Identify and support high-potential employees • Promote coaching and continuous development frameworks throughout the business Performance & Capability Management • Monitor and report on training KPIs and effectiveness • Identify skills gaps and recommend development solutions • Support operational performance improvement through targeted training initiatives • Escalate competency or training risks appropriately

Job Specification: Stock/Warehouse Coordinator Location: Harlow Working Hours: Monday - Friday, 8:00 AM - 5:00 PM Salary: £28,000 We are currently seeking a semi-skilled individual to join a well-established company as a Stock/Warehouse Coordinator on a permanent, full-time basis. Our client manufactures and distributes medical devices globally and have built a reputation for producing high-quality, well-designed, and reliable products. Their commitment to exceptional after-sales service, investment in design and assembly, and collaboration with top-tier suppliers have established them as a leading manufacturer and supplier in their industry. They serve hundreds of companies worldwide and continue to expand their market presence. Key Responsibilities Counting, inspecting, labelling, and putting away stock. Identifying faults in stock, taking photos, recording data, packaging, and labelling rejected items. Optimising warehouse and storage areas for efficiency. Conducting racking and site inspections. Restacking oversized pallets to ensure effective storage within racking. Conducting inventory checks, stock counting, and investigating discrepancies as requested by office staff. Maintaining general warehouse hygiene and housekeeping. Unloading and loading deliveries and collections. Designing and implementing a returns procedure. Continuously improving the rejection procedure. Providing holiday and sickness cover for the workshop team. Correcting minor stock faults where concessions are appropriate. Designing and assembling storage and shipping crates. Conducting forklift inspections. Performing air conditioning filter maintenance. Managing stock rotation and replenishing stock from overflow locations. Skills & Requirements Previous experience in a warehouse, stock control, or logistics environment. Strong attention to detail and accuracy in stock handling. Ability to work independently and as part of a team. Proactive approach to problem-solving and process improvement. Good organisational skills with the ability to prioritise tasks. Basic IT skills for stock data recording and reporting. Forklift license (preferred but not essential). Physical ability to lift, move, and organise stock effectively. This is an excellent opportunity to join a well-established company in a vital role. If you are a dedicated and detail-oriented professional looking for a long-term opportunity, we encourage you to apply.

Administrative Assistant - Service & Marketing Location: Welwyn Garden City Salary: Up to £28,000 per annum Hours: 40 hours per week Working Pattern: Office-based during probation Hybrid working available after successful completion About the Company Our client is a well-established and highly respected specialist in their industry, delivering innovative and beautifully engineered products to the UK market. Part of a successful international group headquartered in Europe, the business combines precision engineering with exceptional customer service. With over 40 years of expertise globally, they pride themselves on quality, attention to detail and creating outstanding living and working environments. The UK team offers a supportive, collaborative and forward-thinking culture, where individuals are encouraged to take ownership, develop professionally and contribute to the continued growth of the business. The Opportunity We are seeking a dynamic and enthusiastic Administrative Assistant to support both the Service and Marketing functions. This is a varied and integral role within the business, ideal for someone who thrives in a fast-paced environment and enjoys combining customer service, administration and creative marketing support. The position is approximately 60% Service support and 40% Marketing support , offering exposure across operations, logistics, customer care and brand development. Key Responsibilities Service & Operations Support (Approx. 60%) Acting as the first point of contact for customer service requests via phone and email Managing the administrative processing of service orders, deliveries and incoming payments Preparing and issuing quotations and invoices Coordinating logistics for service items in collaboration with the German headquarters Ordering goods via internal systems and managing stock levels Booking in incoming goods, distributing to partners and maintaining accurate inventory records Supporting Operations Managers with service coordination and partner communication Organising annual stock take and maintaining warehouse records Ensuring a high standard of customer care throughout the service lifecycle Marketing & Office Support (Approx. 40%) Ordering and distributing brochures and marketing materials Raising purchase orders and maintaining accurate invoice records Proofreading and formatting documents from Head Office Assisting with the organisation and coordination of trade fairs and events Creating simple and engaging social media posts (Facebook & Instagram) Maintaining image libraries and marketing content Supporting general office organisation and supplies management About You Commercial or technical background with experience in an administrative or back-office role Excellent customer service skills with a professional and confident telephone manner Highly organised with strong attention to detail Comfortable managing multiple priorities in a structured and efficient way Confident using Microsoft Office and internal IT systems Proactive, adaptable and solution-focused A positive team player who enjoys working in a collaborative environment An interest in marketing or social media would be advantageous What's on Offer Salary up to £28,000 depending on experience Hybrid working after successful probation Supportive, family-like culture within a growing international business Structured onboarding and training in collaboration with the German headquarters Opportunity for personal development and long-term progression This is an excellent opportunity for someone looking to join a stable, international organisation where their contribution will be visible and valued.

Location: Home-based with nationwide travel with occasional travel to Hertfordshire. Salary: Up to £65,000 + Car Allowance + Commission (OTE >£85,000) Overview We are working with a well-established and growing organisation within the security systems sector. Due to continued growth, they are looking to appoint a commercially driven Business Development Manager to support expansion across the UK. This is a fantastic opportunity for a motivated individual who enjoys building relationships, developing new business, and managing key client accounts. The Role You will be responsible for driving new business while maintaining and developing relationships with existing clients. Key responsibilities include: Identifying and securing new business opportunities across the UK Meeting with prospective clients to present solutions and win new contracts Managing and developing an existing portfolio of clients Building strong relationships with key clients and FM companies Attending industry seminars and networking events where required Supporting overall business growth strategy About You Proven experience in a business development or sales-focused role Strong ability to build and maintain long-term client relationships Self-motivated, confident and results-driven Commercially aware with a proactive approach to growth Experience within security systems, facilities management or a related industry is highly desirable Competent in Microsoft Word and Excel What's on Offer £45,000 - £65,000 basic salary (depending on experience) Car allowance 17% commission on new business Realistic OTE of up to £85,000+ Pension scheme Death in service benefit Laptop and mobile provided Full training on internal systems