Trainline in London seeks an Interim Group Tax Manager to own UK and European tax obligations, including corporation tax, VAT, employment taxes, and transfer pricing. You will lead tax accounting, statutory disclosures, and liaise with external advisors and auditors. Reporting to the Group Head of Tax, you will drive budgeting and forecasting, oversee cross-jurisdiction compliance, mentor the Senior Tax Analyst, and push for tax process improvements across the function.
Sep 21, 2026
Full time
Trainline in London seeks an Interim Group Tax Manager to own UK and European tax obligations, including corporation tax, VAT, employment taxes, and transfer pricing. You will lead tax accounting, statutory disclosures, and liaise with external advisors and auditors. Reporting to the Group Head of Tax, you will drive budgeting and forecasting, oversee cross-jurisdiction compliance, mentor the Senior Tax Analyst, and push for tax process improvements across the function.
Role Who you are A professional tax or accounting qualification such as ACA, CTA, ACCA, or equivalent, with significant experience in a broad tax role gained in practice, in-house, or a combination of both Proven experience preparing UK corporation tax returns and audit provisions at Group level, paired with a strong working knowledge of tax accounting principles Experience managing compliance obligations across multiple jurisdictions and a range of taxes, including corporation tax, VAT, and employment taxes Strong analytical ability and high proficiency in Microsoft Excel, including the capability to build and review complex financial models and tax calculations with a high level of accuracy Excellent communication and interpersonal skills, with the confidence to translate complex tax matters into clear, accessible language for non-specialist stakeholders across the business A proactive, hands-on approach, with the ability to work independently, manage competing deadlines effectively, and collaborate across teams to deliver high-quality outcomes Experience supporting or mentoring colleagues within a tax or finance team, with a genuine interest in contributing to others' professional growth Ideally, some exposure to tax forecasting or automation tools; familiarity with Microsoft D365 or a similar ERP system would also be helpful, though not essential What the job involves Trainline is a FTSE 250 global travel tech business, and our Tax team plays a central role in how we manage our financial responsibilities across the Group. Since our Group Head of Tax joined, we have been on an exciting journey - building out a dynamic in-house tax function and transitioning from a fully outsourced model to a proactive, value-adding internal advisory and compliance capability With a clear roadmap in place and an enthusiastic Senior Tax Analyst already embedded in the team, this is a genuinely compelling moment to join and help shape the next chapter of what our tax function can be As Interim Group Tax Manager, you will report directly to the Group Head of Tax and take real ownership across the full breadth of our tax obligations - spanning corporation tax, VAT, employment taxes, and transfer pricing across our UK and European entities You will work closely with colleagues across Finance, HR Operations, Legal, and Treasury, acting as a key bridge between the tax function and the wider business, whilst also playing an active role in supporting the professional development of the Senior Tax Analyst and managing relationships with external advisors and auditors Own the management of all compliance tax matters across the Group's UK and European entities (UK, France, Italy, Spain, and Belgium), including corporation tax, VAT, and employment taxes, working with external advisors to ensure accurate and timely submissions across all jurisdictions Lead the tax accounting function end-to-end, including preparation of tax disclosures in statutory accounts, management of Group audit provision corporation tax calculations, and ownership of tax journals and postings using Microsoft D365 - acting as the bridge between tax and finance Drive the budgeting and forecasting of corporation taxes, leveraging forecasting software (Pigment) and automating calculations where possible, whilst managing Quarterly Instalment Payments and cash tax positions in collaboration with the Finance and Treasury teams Review and manage UK and EU VAT return submissions via Making Tax Digital software, and oversee Operational Transfer Pricing across Group entities, ensuring intercompany agreements are maintained and invoicing is operating as expected Lead the management of R&D tax relief claims across Group jurisdictions, working closely with technical teams and external advisors to ensure submissions are accurate and timely Champion tax process improvement across the business, identifying automation opportunities, communicating best practices, and delivering training to the wider team to embed lasting change Manage tax governance for the Group, including the CCO risk register, the SAO annual process, tax accounting controls, and process documentation, ensuring a well-governed and audit-ready function Support the Group Head of Tax on ad-hoc research and project work - including monitoring VAT issues, transfer pricing developments, and the tax treatment of new product offerings - whilst also actively supporting the Senior Tax Analyst's development in the profession Contract Details 4 Month Fixed Term Contract £75-85k 3+ days a week in office London Reports to: Group Head of Tax
Sep 20, 2026
Full time
Role Who you are A professional tax or accounting qualification such as ACA, CTA, ACCA, or equivalent, with significant experience in a broad tax role gained in practice, in-house, or a combination of both Proven experience preparing UK corporation tax returns and audit provisions at Group level, paired with a strong working knowledge of tax accounting principles Experience managing compliance obligations across multiple jurisdictions and a range of taxes, including corporation tax, VAT, and employment taxes Strong analytical ability and high proficiency in Microsoft Excel, including the capability to build and review complex financial models and tax calculations with a high level of accuracy Excellent communication and interpersonal skills, with the confidence to translate complex tax matters into clear, accessible language for non-specialist stakeholders across the business A proactive, hands-on approach, with the ability to work independently, manage competing deadlines effectively, and collaborate across teams to deliver high-quality outcomes Experience supporting or mentoring colleagues within a tax or finance team, with a genuine interest in contributing to others' professional growth Ideally, some exposure to tax forecasting or automation tools; familiarity with Microsoft D365 or a similar ERP system would also be helpful, though not essential What the job involves Trainline is a FTSE 250 global travel tech business, and our Tax team plays a central role in how we manage our financial responsibilities across the Group. Since our Group Head of Tax joined, we have been on an exciting journey - building out a dynamic in-house tax function and transitioning from a fully outsourced model to a proactive, value-adding internal advisory and compliance capability With a clear roadmap in place and an enthusiastic Senior Tax Analyst already embedded in the team, this is a genuinely compelling moment to join and help shape the next chapter of what our tax function can be As Interim Group Tax Manager, you will report directly to the Group Head of Tax and take real ownership across the full breadth of our tax obligations - spanning corporation tax, VAT, employment taxes, and transfer pricing across our UK and European entities You will work closely with colleagues across Finance, HR Operations, Legal, and Treasury, acting as a key bridge between the tax function and the wider business, whilst also playing an active role in supporting the professional development of the Senior Tax Analyst and managing relationships with external advisors and auditors Own the management of all compliance tax matters across the Group's UK and European entities (UK, France, Italy, Spain, and Belgium), including corporation tax, VAT, and employment taxes, working with external advisors to ensure accurate and timely submissions across all jurisdictions Lead the tax accounting function end-to-end, including preparation of tax disclosures in statutory accounts, management of Group audit provision corporation tax calculations, and ownership of tax journals and postings using Microsoft D365 - acting as the bridge between tax and finance Drive the budgeting and forecasting of corporation taxes, leveraging forecasting software (Pigment) and automating calculations where possible, whilst managing Quarterly Instalment Payments and cash tax positions in collaboration with the Finance and Treasury teams Review and manage UK and EU VAT return submissions via Making Tax Digital software, and oversee Operational Transfer Pricing across Group entities, ensuring intercompany agreements are maintained and invoicing is operating as expected Lead the management of R&D tax relief claims across Group jurisdictions, working closely with technical teams and external advisors to ensure submissions are accurate and timely Champion tax process improvement across the business, identifying automation opportunities, communicating best practices, and delivering training to the wider team to embed lasting change Manage tax governance for the Group, including the CCO risk register, the SAO annual process, tax accounting controls, and process documentation, ensuring a well-governed and audit-ready function Support the Group Head of Tax on ad-hoc research and project work - including monitoring VAT issues, transfer pricing developments, and the tax treatment of new product offerings - whilst also actively supporting the Senior Tax Analyst's development in the profession Contract Details 4 Month Fixed Term Contract £75-85k 3+ days a week in office London Reports to: Group Head of Tax
Job Description We are seeking an experienced Interim Quality Lead to join our team and provide leadership during a critical period of business activity and project delivery. Reporting to senior management, you will be responsible for ensuring the highest standards of quality, compliance, and continuous improvement across our fabrication and welding operations. This is a hands on leadership role requiring a strong technical background in fabrication, welding, and quality management. You will work closely with operational teams, engineering, project managers, clients, and suppliers to ensure that quality standards are maintained and continuously enhanced while supporting business objectives. Quality Assurance & Compliance Develop, implement, and maintain quality assurance processes across fabrication and welding operations. Ensure compliance with relevant industry standards, codes, and regulations, including ISO 9001, DNV, EN standards, and client specific requirements. Lead quality audits, inspections, and assessments to identify risks and opportunities for improvement. Maintain accurate quality documentation, certifications, procedures, and records. Ensure all products and services meet internal quality expectations and customer requirements. Leadership & Quality Oversight Provide leadership and guidance to quality inspectors, technicians, and operational teams. Act as the key point of contact for all quality related matters across fabrication and welding activities. Support the development of quality capability throughout the business through coaching and mentoring. Drive a culture of quality, accountability, and continuous improvement. Continuous Improvement Identify opportunities to improve fabrication and welding processes, quality performance, and operational efficiency. Analyse quality trends, non conformances, and customer feedback to implement corrective and preventative actions. Work collaboratively with engineering, production, and project teams to implement best practices. Lead quality improvement initiatives and support business wide operational excellence programmes. Training & Competency Support the ongoing development and competency of welding and fabrication personnel. Ensure welding qualifications and certifications remain compliant with applicable standards. Provide technical guidance on welding procedures, materials, fabrication techniques, and defect resolution. Promote awareness of quality standards and best practice throughout the organisation. Health, Safety & Environmental Compliance Ensure all quality related activities are conducted in accordance with Health, Safety, and Environmental requirements. Support risk assessments, investigations, and corrective actions where required. Promote safe working practices within fabrication and welding operations. Stakeholder Management & Reporting Build effective relationships with clients, suppliers, certification bodies, and internal stakeholders. Support customer audits and quality related reviews. Prepare and present quality reports, KPIs, and improvement plans to senior leadership. Ensure customer expectations are met through robust quality management and compliance processes. About You Significant experience within fabrication, welding, and manufacturing environments. Proven experience leading quality assurance activities within complex fabrication projects. Strong knowledge of welding processes, including SMAW, GMAW, GTAW, FCAW, and associated fabrication techniques. Experience with quality management systems and continuous improvement methodologies. Knowledge of non destructive testing (NDT) methods, including radiographic, ultrasonic, and dye penetrant testing. Strong analytical, problem solving, and decision making skills. Excellent communication skills with the ability to influence stakeholders at all levels. Experience leading audits, investigations, and corrective action programmes. Certified Welding Inspector (CWI), CSWIP, or equivalent qualification. Lead Auditor qualification. Experience working to ISO 9001, DNV, EN, and other relevant industry standards. What You'll Bring You will be a confident and credible quality professional with the technical expertise and leadership skills to make an immediate impact. You will be comfortable operating in a fast paced environment, driving quality improvements, managing stakeholder expectations, and ensuring compliance across all fabrication and welding activities. Most importantly, you will be passionate about delivering quality excellence, supporting operational performance, and ensuring customer requirements are consistently achieved. Job reference: 000267Salary: Competitive + benefitsDepartment: QualityLocation: MiddlesbroughHours Per Week: 39Closing date: 26/09/2026
Sep 16, 2026
Full time
Job Description We are seeking an experienced Interim Quality Lead to join our team and provide leadership during a critical period of business activity and project delivery. Reporting to senior management, you will be responsible for ensuring the highest standards of quality, compliance, and continuous improvement across our fabrication and welding operations. This is a hands on leadership role requiring a strong technical background in fabrication, welding, and quality management. You will work closely with operational teams, engineering, project managers, clients, and suppliers to ensure that quality standards are maintained and continuously enhanced while supporting business objectives. Quality Assurance & Compliance Develop, implement, and maintain quality assurance processes across fabrication and welding operations. Ensure compliance with relevant industry standards, codes, and regulations, including ISO 9001, DNV, EN standards, and client specific requirements. Lead quality audits, inspections, and assessments to identify risks and opportunities for improvement. Maintain accurate quality documentation, certifications, procedures, and records. Ensure all products and services meet internal quality expectations and customer requirements. Leadership & Quality Oversight Provide leadership and guidance to quality inspectors, technicians, and operational teams. Act as the key point of contact for all quality related matters across fabrication and welding activities. Support the development of quality capability throughout the business through coaching and mentoring. Drive a culture of quality, accountability, and continuous improvement. Continuous Improvement Identify opportunities to improve fabrication and welding processes, quality performance, and operational efficiency. Analyse quality trends, non conformances, and customer feedback to implement corrective and preventative actions. Work collaboratively with engineering, production, and project teams to implement best practices. Lead quality improvement initiatives and support business wide operational excellence programmes. Training & Competency Support the ongoing development and competency of welding and fabrication personnel. Ensure welding qualifications and certifications remain compliant with applicable standards. Provide technical guidance on welding procedures, materials, fabrication techniques, and defect resolution. Promote awareness of quality standards and best practice throughout the organisation. Health, Safety & Environmental Compliance Ensure all quality related activities are conducted in accordance with Health, Safety, and Environmental requirements. Support risk assessments, investigations, and corrective actions where required. Promote safe working practices within fabrication and welding operations. Stakeholder Management & Reporting Build effective relationships with clients, suppliers, certification bodies, and internal stakeholders. Support customer audits and quality related reviews. Prepare and present quality reports, KPIs, and improvement plans to senior leadership. Ensure customer expectations are met through robust quality management and compliance processes. About You Significant experience within fabrication, welding, and manufacturing environments. Proven experience leading quality assurance activities within complex fabrication projects. Strong knowledge of welding processes, including SMAW, GMAW, GTAW, FCAW, and associated fabrication techniques. Experience with quality management systems and continuous improvement methodologies. Knowledge of non destructive testing (NDT) methods, including radiographic, ultrasonic, and dye penetrant testing. Strong analytical, problem solving, and decision making skills. Excellent communication skills with the ability to influence stakeholders at all levels. Experience leading audits, investigations, and corrective action programmes. Certified Welding Inspector (CWI), CSWIP, or equivalent qualification. Lead Auditor qualification. Experience working to ISO 9001, DNV, EN, and other relevant industry standards. What You'll Bring You will be a confident and credible quality professional with the technical expertise and leadership skills to make an immediate impact. You will be comfortable operating in a fast paced environment, driving quality improvements, managing stakeholder expectations, and ensuring compliance across all fabrication and welding activities. Most importantly, you will be passionate about delivering quality excellence, supporting operational performance, and ensuring customer requirements are consistently achieved. Job reference: 000267Salary: Competitive + benefitsDepartment: QualityLocation: MiddlesbroughHours Per Week: 39Closing date: 26/09/2026
Gofractional is seeking an Interim Quality Lead to provide leadership over fabrication and welding quality during a critical business period. The role focuses on ensuring compliance with ISO 9001, DNV, EN standards and client requirements, plus driving continuous improvement across operations. You will lead quality audits, mentor inspectors, and collaborate with engineering, project teams, and suppliers to enhance quality performance and processes.
Sep 16, 2026
Full time
Gofractional is seeking an Interim Quality Lead to provide leadership over fabrication and welding quality during a critical business period. The role focuses on ensuring compliance with ISO 9001, DNV, EN standards and client requirements, plus driving continuous improvement across operations. You will lead quality audits, mentor inspectors, and collaborate with engineering, project teams, and suppliers to enhance quality performance and processes.
Amazon's Customer Service WW Quality and Escalations team in London seeks a Senior/Expert Program Manager to own and deliver high-visibility service-improvement programs that impact the global customer experience. You will collaborate with Customer Service Operations, Tech, and Customer Experience to define the program direction, align stakeholders, plan projects, secure resources and drive end-to-end execution across multiple business units.
Sep 11, 2026
Full time
Amazon's Customer Service WW Quality and Escalations team in London seeks a Senior/Expert Program Manager to own and deliver high-visibility service-improvement programs that impact the global customer experience. You will collaborate with Customer Service Operations, Tech, and Customer Experience to define the program direction, align stakeholders, plan projects, secure resources and drive end-to-end execution across multiple business units.
Interim Head of Professional Services Reports to: VP of Customers Works With: Customer Success, Support, Sales, Product and Engineering teams Manages: Migrations team, Design Studio team Hours: 37.5 pw (9.30am-6pm Monday to Friday) Term: Interim Location: London (Hybrid - minimum 2 days per week in office) Key Responsibilities Leading Professional Services Lead the Professional Services function through transformation, bringing Migration Services and Design Studio together with clear priorities, ownership and ways of working. Assess and improve the Professional Services operating model, project journeys, processes, governance and tooling to drive consistency, efficiency and customer outcomes. Build on the expertise already within Professional Services, giving experienced specialists the clarity, autonomy and support to deliver high-quality outcomes. Establish clear operating rhythms and governance across project delivery, customer experience, capacity, operational performance and business risk. Use customer, project and operational data to identify trends, manage risks and opportunities and inform decision-making. Management of the Professional Services Team Provide clear day-to-day leadership and priorities across Migration Services and Design Studio, ensuring alignment with Professional Services and wider Customer team goals. Coach and develop team members and leaders, providing targeted development, training and support to strengthen individual and team performance. Establish consistent management rhythms, including one-to-ones, performance reviews, coaching and team meetings. Support recruitment, onboarding, succession and resource planning to build team capability and resilience. Lead the team through organisational change, creating clarity and momentum while encouraging collaboration, knowledge sharing and continuous improvement. Customer Experience & Project Delivery Own the end-to-end Professional Services customer experience, ensuring projects are delivered to a consistently high standard, within agreed scope and timelines. Strengthen the customer journey from sale through delivery and handover, establishing clear ownership and seamless transitions between Sales, Professional Services and Customer Success. Use customer feedback, recurring pain points and project insight to identify opportunities to improve the Professional Services experience. Act as a senior escalation point for complex or sensitive customer situations, balancing customer outcomes with commercial and operational considerations. Ensure customer risks are surfaced early and managed effectively with Customer Success and other relevant teams. Resolve recurring operational and customer challenges at root cause, embedding sustainable improvements. Professional Services Operations & Transformation Assess and optimise Professional Services operations, including project processes, customer journeys, tooling, automation and operational efficiency. Oversee project allocation, scheduling and capacity planning, ensuring resources are deployed effectively across customer projects and strategic priorities. Establish effective operational reporting and use project, capacity, customer and commercial data to drive action and improve planning. Strengthen project scoping, handover and delivery processes to reduce delays, scope issues and customer friction. Lead continuous improvement across the function, ensuring changes are practical, embedded and sustainable beyond the interim period. Commercial Impact of Professional Services Develop Professional Services as an effective partner to Sales, Customer Success and the wider Customer organisation, contributing to retention and long-term customer value. Build greater visibility of Professional Services commercial performance, including bookings, recognised revenue, utilisation, pricing, discounts and delivery economics. Partner with Sales on complex service requirements, project scoping, pricing and discount requests, balancing customer needs with sustainable delivery. Work with Customer Success to identify and act on customer risks and opportunities during Professional Services engagements. Identify opportunities for Professional Services to solve additional customer problems, deepen relationships and create value beyond individual projects. Strategic Migrations & ArtCloud Lead and provide senior oversight of strategic Professional Services initiatives that improve customer experience, effectiveness and scalability. Own the Professional Services contribution to programmes supporting and accelerating customer migrations to ArtCloud, ensuring clear priorities, ownership, governance and delivery. Develop migration approaches, customer cohorts, sequencing and timelines with key stakeholders across the business. Maintain oversight of programme progress, dependencies, risks and issues, ensuring appropriate action is taken. Own senior customer escalations relating to strategic migration programmes and drive issues through to resolution. Lead relevant testing, pricing, process and cross-functional initiatives required to deliver Artlogic's migration strategy. Cross-Functional Leadership Build strong working relationships across Customer Success, Sales, Support, Product and Engineering to create a unified customer experience. Establish clear ownership, handovers and ways of working between Professional Services and teams across the customer lifecycle. Create effective customer and team feedback loops that inform product development and operational improvements. Identify and remove cross-functional blockers affecting customer outcomes, bringing together the right stakeholders to drive resolution. Support executive reporting through clear analysis and recommendations on Professional Services priorities, risks and opportunities. About You An experienced leader from a client-facing, project-based services environment, ideally within a creative agency, design studio, digital business or similar environment. Experience delivering or managing client projects directly before progressing into a leadership or player-coach role would be advantageous. A strong people leader who can bring together established teams, build on existing expertise and coach and develop specialists and managers. Able to quickly understand an existing function, identify opportunities for improvement and turn strategy into practical action. Experience developing scalable project delivery processes, governance and ways of working, including capacity planning, resource allocation and prioritisation. Strong customer judgement and confidence managing complex or sensitive escalations while balancing customer needs with commercial and operational realities. Commercially and analytically minded, comfortable using customer, project and operational data to identify risk and make informed decisions. Experienced working cross-functionally with Sales, Customer Success, Support, Product and Engineering. Comfortable balancing strategic leadership with hands-on delivery and operating effectively through change and ambiguity. A customer-first, pragmatic approach, with a focus on leaving behind stronger teams and sustainable ways of working. What We Offer Company profit sharing scheme 25 days annual leave (plus 10 public holiday days) Long service entitlement Flexible working Premier private health insurance including dental, optical & EAP Childcare nursery benefit scheme Cycle to work scheme Tech buying scheme Free eye test Company pension scheme A focus on continued professional development including access to courses and training programs
Sep 05, 2026
Full time
Interim Head of Professional Services Reports to: VP of Customers Works With: Customer Success, Support, Sales, Product and Engineering teams Manages: Migrations team, Design Studio team Hours: 37.5 pw (9.30am-6pm Monday to Friday) Term: Interim Location: London (Hybrid - minimum 2 days per week in office) Key Responsibilities Leading Professional Services Lead the Professional Services function through transformation, bringing Migration Services and Design Studio together with clear priorities, ownership and ways of working. Assess and improve the Professional Services operating model, project journeys, processes, governance and tooling to drive consistency, efficiency and customer outcomes. Build on the expertise already within Professional Services, giving experienced specialists the clarity, autonomy and support to deliver high-quality outcomes. Establish clear operating rhythms and governance across project delivery, customer experience, capacity, operational performance and business risk. Use customer, project and operational data to identify trends, manage risks and opportunities and inform decision-making. Management of the Professional Services Team Provide clear day-to-day leadership and priorities across Migration Services and Design Studio, ensuring alignment with Professional Services and wider Customer team goals. Coach and develop team members and leaders, providing targeted development, training and support to strengthen individual and team performance. Establish consistent management rhythms, including one-to-ones, performance reviews, coaching and team meetings. Support recruitment, onboarding, succession and resource planning to build team capability and resilience. Lead the team through organisational change, creating clarity and momentum while encouraging collaboration, knowledge sharing and continuous improvement. Customer Experience & Project Delivery Own the end-to-end Professional Services customer experience, ensuring projects are delivered to a consistently high standard, within agreed scope and timelines. Strengthen the customer journey from sale through delivery and handover, establishing clear ownership and seamless transitions between Sales, Professional Services and Customer Success. Use customer feedback, recurring pain points and project insight to identify opportunities to improve the Professional Services experience. Act as a senior escalation point for complex or sensitive customer situations, balancing customer outcomes with commercial and operational considerations. Ensure customer risks are surfaced early and managed effectively with Customer Success and other relevant teams. Resolve recurring operational and customer challenges at root cause, embedding sustainable improvements. Professional Services Operations & Transformation Assess and optimise Professional Services operations, including project processes, customer journeys, tooling, automation and operational efficiency. Oversee project allocation, scheduling and capacity planning, ensuring resources are deployed effectively across customer projects and strategic priorities. Establish effective operational reporting and use project, capacity, customer and commercial data to drive action and improve planning. Strengthen project scoping, handover and delivery processes to reduce delays, scope issues and customer friction. Lead continuous improvement across the function, ensuring changes are practical, embedded and sustainable beyond the interim period. Commercial Impact of Professional Services Develop Professional Services as an effective partner to Sales, Customer Success and the wider Customer organisation, contributing to retention and long-term customer value. Build greater visibility of Professional Services commercial performance, including bookings, recognised revenue, utilisation, pricing, discounts and delivery economics. Partner with Sales on complex service requirements, project scoping, pricing and discount requests, balancing customer needs with sustainable delivery. Work with Customer Success to identify and act on customer risks and opportunities during Professional Services engagements. Identify opportunities for Professional Services to solve additional customer problems, deepen relationships and create value beyond individual projects. Strategic Migrations & ArtCloud Lead and provide senior oversight of strategic Professional Services initiatives that improve customer experience, effectiveness and scalability. Own the Professional Services contribution to programmes supporting and accelerating customer migrations to ArtCloud, ensuring clear priorities, ownership, governance and delivery. Develop migration approaches, customer cohorts, sequencing and timelines with key stakeholders across the business. Maintain oversight of programme progress, dependencies, risks and issues, ensuring appropriate action is taken. Own senior customer escalations relating to strategic migration programmes and drive issues through to resolution. Lead relevant testing, pricing, process and cross-functional initiatives required to deliver Artlogic's migration strategy. Cross-Functional Leadership Build strong working relationships across Customer Success, Sales, Support, Product and Engineering to create a unified customer experience. Establish clear ownership, handovers and ways of working between Professional Services and teams across the customer lifecycle. Create effective customer and team feedback loops that inform product development and operational improvements. Identify and remove cross-functional blockers affecting customer outcomes, bringing together the right stakeholders to drive resolution. Support executive reporting through clear analysis and recommendations on Professional Services priorities, risks and opportunities. About You An experienced leader from a client-facing, project-based services environment, ideally within a creative agency, design studio, digital business or similar environment. Experience delivering or managing client projects directly before progressing into a leadership or player-coach role would be advantageous. A strong people leader who can bring together established teams, build on existing expertise and coach and develop specialists and managers. Able to quickly understand an existing function, identify opportunities for improvement and turn strategy into practical action. Experience developing scalable project delivery processes, governance and ways of working, including capacity planning, resource allocation and prioritisation. Strong customer judgement and confidence managing complex or sensitive escalations while balancing customer needs with commercial and operational realities. Commercially and analytically minded, comfortable using customer, project and operational data to identify risk and make informed decisions. Experienced working cross-functionally with Sales, Customer Success, Support, Product and Engineering. Comfortable balancing strategic leadership with hands-on delivery and operating effectively through change and ambiguity. A customer-first, pragmatic approach, with a focus on leaving behind stronger teams and sustainable ways of working. What We Offer Company profit sharing scheme 25 days annual leave (plus 10 public holiday days) Long service entitlement Flexible working Premier private health insurance including dental, optical & EAP Childcare nursery benefit scheme Cycle to work scheme Tech buying scheme Free eye test Company pension scheme A focus on continued professional development including access to courses and training programs
Who you are Proven experience managing multi-country payroll operations, ideally across both insourced and outsourced models Experience overseeing benefits administration across multiple countries, including working with brokers, providers, and local HR contacts Strong people leadership skills with experience managing and developing a team of payroll professionals Hands-on experience with ADP in a multi-country payroll environment Solid understanding of payroll compliance, statutory requirements, and audit/controls frameworks across multiple jurisdictions Track record of improving payroll processes, controls, and service quality in a complex organisation Demonstrated ability to manage and hold to account external payroll vendors against defined SLAs Strong cross-functional collaboration skills, particularly with Finance and Tax stakeholders Comfortable operating in an environment where structure and process improvements need to be built, not inherited Desirable Experience working in a fintech, financial services, or similarly regulated industry Familiarity with Workday in an HR/payroll or benefits context Exposure to benefits benchmarking or renewal processes across multiple geographies Exposure to payroll vendor consolidation or re-procurement exercises Experience working within a matrix-structured, globally distributed People or HR function Knowledge of payroll requirements across European, APAC, or North American jurisdictions What the job involves The Global Payroll & Benefits Manager leads IG's payroll and benefits function across 14+ countries, sitting within the People Services team and reporting to the Head of People Services Accountable for end-to-end payroll delivery across insourced and outsourced models, the role also oversees benefits administration in each market You'll lead a team of payroll & benefits specialists while working closely with Finance, Tax, and local HR contacts to ensure compliant, accurate, and timely delivery that supports IG's employee value proposition Oversee the administration of employee benefits programmes across 14+ countries, ensuring each market's benefits are accurately maintained, communicated, and delivered Act as the operational owner of benefits enrolment, renewals, and changes, coordinating with local HR contacts, brokers, and benefits providers to ensure seamless employee experience Maintain accurate benefits data and records, ensuring alignment between benefits systems, payroll, and HR platforms Support the review and benchmarking of country-level benefits offerings in partnership with the broader People team, ensuring programmes remain competitive and compliant with local requirements Manage relationships with benefits brokers and third-party providers, holding them to account on service quality and cost Oversee the accurate and timely delivery of payroll across 14+ countries, managing a mix of insourced and outsourced payroll models Own the end-to-end payroll calendar, ensuring all country payrolls are processed within defined SLAs and in compliance with local legislation Act as the escalation point for complex payroll queries and cross-country issues, driving prompt and effective resolution Establish and maintain robust payroll controls, reconciliation processes, and audit trails to ensure data integrity and regulatory compliance Lead, develop, and performance-manage a team of 7+ payroll & benefits specialists, building individual capability and overall team effectiveness Foster a high-performance team culture focused on accuracy, continuous improvement, and colleague service Drive workload planning and prioritisation across the team to ensure resilience and consistent service delivery Manage relationships with outsourced payroll vendors, holding them to account against agreed SLAs and quality standards Lead or contribute to any vendor review or consolidation activity, including scoping, selection, and transition planning Partner closely with Finance and Tax teams to ensure payroll outputs are accurate, well-reconciled, and aligned with statutory obligations Identify and drive improvements to payroll processes, controls, and tooling - reducing manual effort, improving accuracy, and increasing scalability Lead the stabilisation of current payroll operations, building a clear baseline and roadmap for ongoing improvement Leverage ADP and Workday effectively, partnering with HR Technology colleagues to ensure platforms support operational needs Ensure all payrolls are processed in line with local legislative requirements, tax obligations, and IG's internal policies Maintain a strong controls framework and provide clear, accurate reporting to senior stakeholders on payroll performance and risk Support internal and external audits, ensuring documentation and processes meet required standards Work Arrangement: 3 days a week in office, London Contract Type: 12 months Fixed Term Contract Level: Senior and Expert level
Sep 03, 2026
Full time
Who you are Proven experience managing multi-country payroll operations, ideally across both insourced and outsourced models Experience overseeing benefits administration across multiple countries, including working with brokers, providers, and local HR contacts Strong people leadership skills with experience managing and developing a team of payroll professionals Hands-on experience with ADP in a multi-country payroll environment Solid understanding of payroll compliance, statutory requirements, and audit/controls frameworks across multiple jurisdictions Track record of improving payroll processes, controls, and service quality in a complex organisation Demonstrated ability to manage and hold to account external payroll vendors against defined SLAs Strong cross-functional collaboration skills, particularly with Finance and Tax stakeholders Comfortable operating in an environment where structure and process improvements need to be built, not inherited Desirable Experience working in a fintech, financial services, or similarly regulated industry Familiarity with Workday in an HR/payroll or benefits context Exposure to benefits benchmarking or renewal processes across multiple geographies Exposure to payroll vendor consolidation or re-procurement exercises Experience working within a matrix-structured, globally distributed People or HR function Knowledge of payroll requirements across European, APAC, or North American jurisdictions What the job involves The Global Payroll & Benefits Manager leads IG's payroll and benefits function across 14+ countries, sitting within the People Services team and reporting to the Head of People Services Accountable for end-to-end payroll delivery across insourced and outsourced models, the role also oversees benefits administration in each market You'll lead a team of payroll & benefits specialists while working closely with Finance, Tax, and local HR contacts to ensure compliant, accurate, and timely delivery that supports IG's employee value proposition Oversee the administration of employee benefits programmes across 14+ countries, ensuring each market's benefits are accurately maintained, communicated, and delivered Act as the operational owner of benefits enrolment, renewals, and changes, coordinating with local HR contacts, brokers, and benefits providers to ensure seamless employee experience Maintain accurate benefits data and records, ensuring alignment between benefits systems, payroll, and HR platforms Support the review and benchmarking of country-level benefits offerings in partnership with the broader People team, ensuring programmes remain competitive and compliant with local requirements Manage relationships with benefits brokers and third-party providers, holding them to account on service quality and cost Oversee the accurate and timely delivery of payroll across 14+ countries, managing a mix of insourced and outsourced payroll models Own the end-to-end payroll calendar, ensuring all country payrolls are processed within defined SLAs and in compliance with local legislation Act as the escalation point for complex payroll queries and cross-country issues, driving prompt and effective resolution Establish and maintain robust payroll controls, reconciliation processes, and audit trails to ensure data integrity and regulatory compliance Lead, develop, and performance-manage a team of 7+ payroll & benefits specialists, building individual capability and overall team effectiveness Foster a high-performance team culture focused on accuracy, continuous improvement, and colleague service Drive workload planning and prioritisation across the team to ensure resilience and consistent service delivery Manage relationships with outsourced payroll vendors, holding them to account against agreed SLAs and quality standards Lead or contribute to any vendor review or consolidation activity, including scoping, selection, and transition planning Partner closely with Finance and Tax teams to ensure payroll outputs are accurate, well-reconciled, and aligned with statutory obligations Identify and drive improvements to payroll processes, controls, and tooling - reducing manual effort, improving accuracy, and increasing scalability Lead the stabilisation of current payroll operations, building a clear baseline and roadmap for ongoing improvement Leverage ADP and Workday effectively, partnering with HR Technology colleagues to ensure platforms support operational needs Ensure all payrolls are processed in line with local legislative requirements, tax obligations, and IG's internal policies Maintain a strong controls framework and provide clear, accurate reporting to senior stakeholders on payroll performance and risk Support internal and external audits, ensuring documentation and processes meet required standards Work Arrangement: 3 days a week in office, London Contract Type: 12 months Fixed Term Contract Level: Senior and Expert level
IG is seeking a Senior Global Payroll & Benefits Manager to lead payroll and benefits across 14+ countries within the People Services team. You will work with Finance, Tax, and local HR contacts to ensure accurate, timely payroll delivery across both insourced and outsourced models. You will manage a team of 7+ payroll & benefits specialists, drive process improvements, and ensure compliance with local requirements while maintaining strong controls and reporting for senior stakeholders.
Sep 03, 2026
Full time
IG is seeking a Senior Global Payroll & Benefits Manager to lead payroll and benefits across 14+ countries within the People Services team. You will work with Finance, Tax, and local HR contacts to ensure accurate, timely payroll delivery across both insourced and outsourced models. You will manage a team of 7+ payroll & benefits specialists, drive process improvements, and ensure compliance with local requirements while maintaining strong controls and reporting for senior stakeholders.
The Role We are looking for a senior engineering leader to provide technical and delivery oversight across two key areas: Contact Centre Transformation and Personalisation. This is an interim cover role for a few months, focused on providing stability, supporting the engineering teams and two new Engineering Managers, maintaining delivery momentum, and ensuring a smooth handover to the permanent replacement. There is no line management responsibility. Key Responsibilities Provide senior technical leadership across Contact Centre Transformation and Personalisation. Quickly understand the technology landscape, programmes, teams, suppliers and key risks. Provide technical oversight across a complex, third-party and partner-led delivery environment. Support two new Engineering Managers, providing senior-level guidance and air cover. Maintain delivery momentum, resolve technical blockers and manage dependencies. Ensure technical decisions and engineering direction remain aligned to business and customer objectives. Work closely with product, architecture, delivery and external partners. Prepare a clear and effective handover for the permanent engineering leader. About You Head of Engineering / Engineering Director-level experience. Strong track record leading engineering in complex digital environments. Able to get up to speed quickly and operate effectively in an interim capacity. Strong technical judgement and stakeholder management skills. Comfortable working across internal teams, third parties and large delivery partners. Pragmatic, confident and delivery-focused. Experience in large-scale retail or similarly complex customer environments would be advantageous. Work Arrangement Contract: Initial 3-6 months Start: ASAP Level: Head of Engineering / Engineering Director Hybrid: 3 days a week onsite in Paddington, London, England, United Kingdom Benefits Competitive Rates Flexible working arrangements Opportunities for professional development and career advancement within a global company A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued The chance to work on cutting-edge projects that are transforming the industry
Aug 29, 2026
Full time
The Role We are looking for a senior engineering leader to provide technical and delivery oversight across two key areas: Contact Centre Transformation and Personalisation. This is an interim cover role for a few months, focused on providing stability, supporting the engineering teams and two new Engineering Managers, maintaining delivery momentum, and ensuring a smooth handover to the permanent replacement. There is no line management responsibility. Key Responsibilities Provide senior technical leadership across Contact Centre Transformation and Personalisation. Quickly understand the technology landscape, programmes, teams, suppliers and key risks. Provide technical oversight across a complex, third-party and partner-led delivery environment. Support two new Engineering Managers, providing senior-level guidance and air cover. Maintain delivery momentum, resolve technical blockers and manage dependencies. Ensure technical decisions and engineering direction remain aligned to business and customer objectives. Work closely with product, architecture, delivery and external partners. Prepare a clear and effective handover for the permanent engineering leader. About You Head of Engineering / Engineering Director-level experience. Strong track record leading engineering in complex digital environments. Able to get up to speed quickly and operate effectively in an interim capacity. Strong technical judgement and stakeholder management skills. Comfortable working across internal teams, third parties and large delivery partners. Pragmatic, confident and delivery-focused. Experience in large-scale retail or similarly complex customer environments would be advantageous. Work Arrangement Contract: Initial 3-6 months Start: ASAP Level: Head of Engineering / Engineering Director Hybrid: 3 days a week onsite in Paddington, London, England, United Kingdom Benefits Competitive Rates Flexible working arrangements Opportunities for professional development and career advancement within a global company A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued The chance to work on cutting-edge projects that are transforming the industry
Gofractional is seeking a Senior Engineering Leader to provide technical and delivery oversight across Contact Centre Transformation and Personalisation. This interim role focuses on stability, supporting engineering teams, and enabling a smooth handover to the permanent leader. There is no line management responsibility, but you will guide two new Engineering Managers, maintain momentum, and ensure alignment with business goals in a complex, partner-led delivery environment.
Aug 28, 2026
Full time
Gofractional is seeking a Senior Engineering Leader to provide technical and delivery oversight across Contact Centre Transformation and Personalisation. This interim role focuses on stability, supporting engineering teams, and enabling a smooth handover to the permanent leader. There is no line management responsibility, but you will guide two new Engineering Managers, maintain momentum, and ensure alignment with business goals in a complex, partner-led delivery environment.
Privacy Legal Advisor - 12 Month Contract Location: UK London Employment Type: Employee - Fixed Term Contract Work Arrangement: Hybrid At Bumble, the Love Company, trust is the heart of every connection we help spark. As a Privacy Advisor, you will play a critical role in supporting our global privacy program. This position is designed for a highly experienced privacy professional who operates with significant autonomy while working under the supervision and direction of a qualified attorney. You will help translate complex privacy requirements into practical, human-centered solutions that keep our members safe and our products compliant. Partnering closely with product, engineering, security, member support, P&C, and marketing, you will help embed privacy-by-design, streamline processes, and champion a member-first approach. Guided by Courage, Respect, Excellence, and Curiosity, you'll use modern tools (including AI) to work smarter, from first-drafting and research to pattern-spotting, while upholding the highest standards of confidentiality and responsible AI. What You'll Do Coordinate Incident Response Handle responses to low to medium-risk personal data breaches, with oversight from supervising privacy counsel as appropriate. Handle and assist with serious and complex data breaches by coordinating breach investigations by triaging facts, collecting documentation, coordinating cross-functional tasks, and preparing draft incident assessments, notifications and regulatory materials for supervising counsel review and approval. Maintain the personal data breach log, clear and organized investigative records, and track post-incident follow-through. Execute Core Global Privacy Compliance Activities Support the implementation and optimisation of Bumble's global privacy and data protection compliance programme, including GDPR, UK DPA, CCPA/CPRA and other global emerging privacy frameworks. Contribute to cross-functional programs, controls, and process improvements that support global regulatory compliance and scalability. Conduct research and help scope emerging privacy requirements in other markets, escalating legal questions to supervising counsel as appropriate. Monitor developments in global privacy laws and, with support from supervising privacy counsel, implement updates needed to reflect their practical implications for Bumble's operations. Take ownership of privacy projects, ensuring timely delivery and effective cross-functional coordination, including higher-complexity matters under the supervision of the privacy counsel. Manage Key GDPR Compliance Artifacts Partner with business teams to keep ROPA accurate and up to date. Maintain draft and quality review of DPIAs, LIAs and similar data protection assessments, together with DSARs, escalating, as appropriate, to supervising privacy counsel. Review drafts of Data Processing Agreements, data sharing agreements, vendor data protection addenda, SCCs/TIAs, and related documentation for third-party processing transfers, escalating, as appropriate, to supervising privacy counsel. Handle complex data sharing arrangements under the supervision of privacy counsel. Coordinate The Engagement of The External DPO Coordinate regular meetings with the external DPO and assist with data protection issues and incident escalations to the DPO. Track deadlines, coordinate inputs, and maintain records of correspondence and tasks and issues raised by the DPO, such as incident response, regulatory query, responses to data subject requests or data protection compliance documentation. Coordinate Regulatory Engagement Collect information and prepare draft responses to regulatory inquiries in partnership with Product, InfoSec, Engineering, Member Support, internal and external counsel, and DPO resources, with review and approval by the supervising privacy counsel. Track deadlines, coordinate inputs, and maintain records of regulatory correspondence. Embed Privacy-by-Design Work with Product, InfoSec, Engineering, P&C and Marketing teams to support data-flow mapping, clarify roles and responsibilities, and document data protection safeguards for new and evolving features. Identify privacy considerations and document privacy assessments in compliance with data protection laws, and identify high-risk issues for escalation to supervising privacy counsel for legal interpretations as required. Support Member Rights Assist with responding to member rights requests and regulatory inquiries alongside the broader privacy and legal teams, with supervision as appropriate. Partner closely with the member support function and with review by the supervising privacy counsel, as appropriate, to respond to requests from members for access to or deletion of their data, and assist on (i) regulatory investigations from regulators in the US, UK and EU, and globally; and (ii) member claims in civil courts, in relation to Bumble's response to members' requests. Collaborate Across the Business Support alignment of privacy operations with marketing, consumer protection, and P&C. Assist internal and external counsel with updating privacy policies and disclosures by preparing drafts, conducting research, collating information, and coordinating feedback. Work closely with the Product Counsel to advise on privacy considerations in consultation with supervising privacy counsel, arising from product changes and new feature development. Partner closely with the People and Culture team to advise on employee privacy matters, including HR processes, internal policies and the appropriate use of employee data, with supervision, as required, by privacy counsel. Elevate Enablement and Operational Excellence Create and maintain policies, playbooks, templates, SOPs, and training materials that promote data protection compliant decision-making across teams. Prepare training material and deliver training and awareness initiatives in partnership with supervising counsel and external DPO. Identify opportunities to streamline existing processes, reduce operational friction and enhance documentation quality and consistency. Drive process improvements to enhance scalability and operational consistency across the privacy programme. Advise on the Compliant Use of AI Contribute to data protection compliance process improvements and automation initiatives that increase efficiency. Under supervision of privacy counsel, communicate privacy advice on the use of data in AI and machine learning features, ensuring the implementation of appropriate data protection safeguards and transparency. This includes drafting internal policies, addressing bias, and establishing data-handling constraints from a data protection perspective, with supervision of privacy counsel. Work with Agility and Purpose Collaborate effectively across functions, take initial ownership of matters that are routed for the Privacy Legal team's review from insight to impact, and adapt as laws and products evolve-role-modeling Courage and Respect in every interaction. About You Extensive experience in privacy, compliance, or data protection roles, ideally within technology, consumer-facing products, or regulated industries. Deep hands-on experience with operational privacy workflows such as ROPA maintenance, DPIAs, LIAs, vendor due diligence, SCCs/TIAs, and incident documentation. Ability to translate complex privacy concepts into clear operational guidance while escalating legal issues appropriately. Strong communication skills-able to produce high-quality drafting (policies, SOPs, playbooks, training) and distill information for stakeholders. Skilled in partnering with InfoSec, Product, Engineering, Member Support, Marketing, and P&C. Confident using AI tools for responsible first-drafting, research, and pattern-spotting. A proactive collaborator who takes ownership, sees work through to impact, and thrives in a fast-moving, agile environment. Demonstrated experience functioning as a privacy professional under the supervision of licensed attorneys, with a clear understanding of SRA limits on reserved legal activities in England and Wales. Typically requires 7+ years of relevant experience, though we welcome candidates with alternative paths demonstrating equivalent skills. IAPP CIPP/E/US or equivalent privacy certifications Experience working on privacy issues in a fast-paced environment. Strong knowledge of GDPR, UK GDPR and major US privacy laws; familiarity with global privacy frameworks and emerging trends. Experience assisting with negotiating data protection agreements and privacy provisions, with supervision of privacy counsel. Experience contributing to or leading cross-functional privacy initiatives, including process improvements, tooling adoption or compliance uplift projects. Excellent written and verbal communication skills with strong attention to detail. Comfortable working with ambiguous issues and providing structured, actionable recommendations. Reporting: Supervising Privacy Counsel Work Location: London, UK (Hybrid - flexible remote or in-office based on task requirements) Compensation: Will be determined based on factors such as the selected candidate's qualifications, relevant experience, skill set, and other job-related considerations. Benefits & Perks: . click apply for full job details
Aug 28, 2026
Full time
Privacy Legal Advisor - 12 Month Contract Location: UK London Employment Type: Employee - Fixed Term Contract Work Arrangement: Hybrid At Bumble, the Love Company, trust is the heart of every connection we help spark. As a Privacy Advisor, you will play a critical role in supporting our global privacy program. This position is designed for a highly experienced privacy professional who operates with significant autonomy while working under the supervision and direction of a qualified attorney. You will help translate complex privacy requirements into practical, human-centered solutions that keep our members safe and our products compliant. Partnering closely with product, engineering, security, member support, P&C, and marketing, you will help embed privacy-by-design, streamline processes, and champion a member-first approach. Guided by Courage, Respect, Excellence, and Curiosity, you'll use modern tools (including AI) to work smarter, from first-drafting and research to pattern-spotting, while upholding the highest standards of confidentiality and responsible AI. What You'll Do Coordinate Incident Response Handle responses to low to medium-risk personal data breaches, with oversight from supervising privacy counsel as appropriate. Handle and assist with serious and complex data breaches by coordinating breach investigations by triaging facts, collecting documentation, coordinating cross-functional tasks, and preparing draft incident assessments, notifications and regulatory materials for supervising counsel review and approval. Maintain the personal data breach log, clear and organized investigative records, and track post-incident follow-through. Execute Core Global Privacy Compliance Activities Support the implementation and optimisation of Bumble's global privacy and data protection compliance programme, including GDPR, UK DPA, CCPA/CPRA and other global emerging privacy frameworks. Contribute to cross-functional programs, controls, and process improvements that support global regulatory compliance and scalability. Conduct research and help scope emerging privacy requirements in other markets, escalating legal questions to supervising counsel as appropriate. Monitor developments in global privacy laws and, with support from supervising privacy counsel, implement updates needed to reflect their practical implications for Bumble's operations. Take ownership of privacy projects, ensuring timely delivery and effective cross-functional coordination, including higher-complexity matters under the supervision of the privacy counsel. Manage Key GDPR Compliance Artifacts Partner with business teams to keep ROPA accurate and up to date. Maintain draft and quality review of DPIAs, LIAs and similar data protection assessments, together with DSARs, escalating, as appropriate, to supervising privacy counsel. Review drafts of Data Processing Agreements, data sharing agreements, vendor data protection addenda, SCCs/TIAs, and related documentation for third-party processing transfers, escalating, as appropriate, to supervising privacy counsel. Handle complex data sharing arrangements under the supervision of privacy counsel. Coordinate The Engagement of The External DPO Coordinate regular meetings with the external DPO and assist with data protection issues and incident escalations to the DPO. Track deadlines, coordinate inputs, and maintain records of correspondence and tasks and issues raised by the DPO, such as incident response, regulatory query, responses to data subject requests or data protection compliance documentation. Coordinate Regulatory Engagement Collect information and prepare draft responses to regulatory inquiries in partnership with Product, InfoSec, Engineering, Member Support, internal and external counsel, and DPO resources, with review and approval by the supervising privacy counsel. Track deadlines, coordinate inputs, and maintain records of regulatory correspondence. Embed Privacy-by-Design Work with Product, InfoSec, Engineering, P&C and Marketing teams to support data-flow mapping, clarify roles and responsibilities, and document data protection safeguards for new and evolving features. Identify privacy considerations and document privacy assessments in compliance with data protection laws, and identify high-risk issues for escalation to supervising privacy counsel for legal interpretations as required. Support Member Rights Assist with responding to member rights requests and regulatory inquiries alongside the broader privacy and legal teams, with supervision as appropriate. Partner closely with the member support function and with review by the supervising privacy counsel, as appropriate, to respond to requests from members for access to or deletion of their data, and assist on (i) regulatory investigations from regulators in the US, UK and EU, and globally; and (ii) member claims in civil courts, in relation to Bumble's response to members' requests. Collaborate Across the Business Support alignment of privacy operations with marketing, consumer protection, and P&C. Assist internal and external counsel with updating privacy policies and disclosures by preparing drafts, conducting research, collating information, and coordinating feedback. Work closely with the Product Counsel to advise on privacy considerations in consultation with supervising privacy counsel, arising from product changes and new feature development. Partner closely with the People and Culture team to advise on employee privacy matters, including HR processes, internal policies and the appropriate use of employee data, with supervision, as required, by privacy counsel. Elevate Enablement and Operational Excellence Create and maintain policies, playbooks, templates, SOPs, and training materials that promote data protection compliant decision-making across teams. Prepare training material and deliver training and awareness initiatives in partnership with supervising counsel and external DPO. Identify opportunities to streamline existing processes, reduce operational friction and enhance documentation quality and consistency. Drive process improvements to enhance scalability and operational consistency across the privacy programme. Advise on the Compliant Use of AI Contribute to data protection compliance process improvements and automation initiatives that increase efficiency. Under supervision of privacy counsel, communicate privacy advice on the use of data in AI and machine learning features, ensuring the implementation of appropriate data protection safeguards and transparency. This includes drafting internal policies, addressing bias, and establishing data-handling constraints from a data protection perspective, with supervision of privacy counsel. Work with Agility and Purpose Collaborate effectively across functions, take initial ownership of matters that are routed for the Privacy Legal team's review from insight to impact, and adapt as laws and products evolve-role-modeling Courage and Respect in every interaction. About You Extensive experience in privacy, compliance, or data protection roles, ideally within technology, consumer-facing products, or regulated industries. Deep hands-on experience with operational privacy workflows such as ROPA maintenance, DPIAs, LIAs, vendor due diligence, SCCs/TIAs, and incident documentation. Ability to translate complex privacy concepts into clear operational guidance while escalating legal issues appropriately. Strong communication skills-able to produce high-quality drafting (policies, SOPs, playbooks, training) and distill information for stakeholders. Skilled in partnering with InfoSec, Product, Engineering, Member Support, Marketing, and P&C. Confident using AI tools for responsible first-drafting, research, and pattern-spotting. A proactive collaborator who takes ownership, sees work through to impact, and thrives in a fast-moving, agile environment. Demonstrated experience functioning as a privacy professional under the supervision of licensed attorneys, with a clear understanding of SRA limits on reserved legal activities in England and Wales. Typically requires 7+ years of relevant experience, though we welcome candidates with alternative paths demonstrating equivalent skills. IAPP CIPP/E/US or equivalent privacy certifications Experience working on privacy issues in a fast-paced environment. Strong knowledge of GDPR, UK GDPR and major US privacy laws; familiarity with global privacy frameworks and emerging trends. Experience assisting with negotiating data protection agreements and privacy provisions, with supervision of privacy counsel. Experience contributing to or leading cross-functional privacy initiatives, including process improvements, tooling adoption or compliance uplift projects. Excellent written and verbal communication skills with strong attention to detail. Comfortable working with ambiguous issues and providing structured, actionable recommendations. Reporting: Supervising Privacy Counsel Work Location: London, UK (Hybrid - flexible remote or in-office based on task requirements) Compensation: Will be determined based on factors such as the selected candidate's qualifications, relevant experience, skill set, and other job-related considerations. Benefits & Perks: . click apply for full job details
Bumble is seeking a seasoned Privacy Lawyer/Advisor to support our global privacy program in a hybrid London role. The position emphasizes autonomy under supervising counsel, translating complex privacy requirements into practical, user-centered solutions. Key responsibilities include coordinating breach responses, advancing GDPR/UK GDPR compliance, and maintaining DPIAs, LIAs, and data sharing agreements, while collaborating with product, security, and marketing teams.
Aug 28, 2026
Full time
Bumble is seeking a seasoned Privacy Lawyer/Advisor to support our global privacy program in a hybrid London role. The position emphasizes autonomy under supervising counsel, translating complex privacy requirements into practical, user-centered solutions. Key responsibilities include coordinating breach responses, advancing GDPR/UK GDPR compliance, and maintaining DPIAs, LIAs, and data sharing agreements, while collaborating with product, security, and marketing teams.
Gofractional is seeking an experienced Senior Program Manager in London to drive service improvements for Amazon's Customer Service. This role involves overseeing a high-visibility program impacting customer experience and managing cross-functional teams. You will have end-to-end responsibility for program execution, requiring strong stakeholder management and a proven ability to deliver complex programs. This 12-month fixed-term contract entails working with diverse teams to define and implement project strategies.
May 29, 2026
Full time
Gofractional is seeking an experienced Senior Program Manager in London to drive service improvements for Amazon's Customer Service. This role involves overseeing a high-visibility program impacting customer experience and managing cross-functional teams. You will have end-to-end responsibility for program execution, requiring strong stakeholder management and a proven ability to deliver complex programs. This 12-month fixed-term contract entails working with diverse teams to define and implement project strategies.