National Trust for Places of Historic Interest or Natural Beauty

We're looking for a Product Manager to join our ambitious Individual Giving team on a permanent full-time basis. As we continue to grow and optimise our programme, this role will help deliver outstanding supporter experiences and sustainable income growth. Reporting to the Head of Individual Giving, you'll manage and develop key products including Adopt a Plot and Plant a Tree, ensuring strong supporter engagement, financial performance and long-term value. You'll have experience developing Individual Giving products and creating audience-focused supporter journeys across acquisition, stewardship, retention and renewal. Using donor insight, data and performance analysis, you'll identify opportunities to improve engagement, maximise lifetime value and drive continuous improvement. Comfortable working in an agile environment, you'll take a test-and-learn approach to optimise ROI, net income and long-term growth. You'll also be confident managing budgets, forecasts and targets, balancing short-term priorities with sustainable performance. A collaborative relationship-builder, you'll work across teams to deliver integrated fundraising and stewardship activities, championing excellent supporter experiences both digitally and at our places. Combining strategic thinking with practical delivery, you'll be skilled at managing projects, solving problems and driving improvements. Above all, you'll share our ambition to transform how we engage audiences at scale, creating compelling opportunities for people to support the National Trust and understand the impact of their giving. What it's like to work here You'll be working in a newly formed team with the Head of Individual Giving - contributing to building on the success of the current programme, whilst highlighting opportunities to grow and develop ensuring we reach our exciting fundraising goals. As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing As one of our Product Managers, you'll use data and insight to evaluate performance, identifying opportunities to improve engagement, retention, stewardship and income, while regularly reporting progress to the Head of Individual Giving. You'll manage and optimise Individual Giving products and campaigns end-to-end, ensuring marketing activity delivers an excellent donor experience and a strong return on investment. You'll develop effective fundraising journeys and create more personalised communications based on donor giving levels and preferences to strengthen retention and engagement. You'll also spot new opportunities and emerging trends across the sector, bringing valuable learnings into your role to drive continuous improvement. In addition, you'll build and monitor product budgets, including developing financial modelling scenarios to support planning and decision-making. Using your strong relationship building and influencing skills, you'll gain buy in and support for individual giving and fundraising initiatives across the organisation, including at our places. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for Extensive and demonstrable experience in managing individual giving products in the not for profit sector - including supporter acquisition, stewardship, retention and renewal activity. Strong project management experience delivering on time and on budget; resulting in growth of income, retention, audience etc. An articulate and confident manner with the ability to build relationships and networks with a wide range of stakeholders at all levels - understanding who to work with to get things done. Experience in influencing and collaborating across multiple stakeholders in different teams with different priorities and building consensus on next steps. Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral. A proactive problem solver, self starter with a high level of energy and self motivation, able to prioritise workload in a dynamic environment. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. National Trust place Heelis, Kemble Drive, Swindon, SN2 2NA Documents Product Manager (Fundraising) - Grade 5.pdf Requirements Compliance. Eligibility to Work in the UK Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. Safeguarding Statement The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

The National Trust for Places of Historic Interest or Natural Beauty is hiring a Service Assistant at Cragside, Rothbury, focusing on delivering excellent customer service. You'll engage with visitors, assist with queries, and share Cragside's unique history. This role pays £12.75 per hour, is part-time with a flexible schedule, and offers various benefits including discounts and a substantial pension scheme. If you're passionate about helping others and learning, apply today!

The National Trust is seeking a Retail Team Member for the shop at Winkworth Arboretum. This role involves welcoming visitors, providing assistance with shopping, and maintaining shop presentation. Candidates should be focused on customer service and able to work both in a team and independently. This position offers a zero-hour contract with the potential for flexible hours as needed. Benefits include a substantial pension scheme, free entry to National Trust places, and various perks at work discounts.

We're looking for a Retail Team Member to welcome visitors to the National Trust shop at Winkworth, to answer their questions and help them make the most of their day. Duration: Fixed Term ending end of May 2027 Hours: This is a zero hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. This is an exciting time in Winkworth Arboretum story as we move closer to a new visitor centre and a retail shop opening in May 2026. We are growing our team and the successful candidates will be involved from set up to opening and beyond. As a member of the retail team, you'll be offering visitors help and advice with their shopping. You'll have high standards of presentation in the shop while providing excellent service to all customers. You'll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised. Who we're looking for We'd love to hear from you if you're: Focused on giving great service to everyone you meet Team player, but also happy to work on your own initiative Well organised and adaptable Willing to learn new skills. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% of basic salary Free entry to National Trust places for you, a guest and your children (under 18) Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days related to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. National Trust place Winkworth Arboretum, Hascombe Road, Godalming, GU8 4AD Requirements Compliance. Eligibility to Work in the UK Additional information Closing Date: 12 July 2026 Interview Dates: 20/21/22 July 2026 Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

The National Trust for Places of Historic Interest or Natural Beauty is seeking a Holiday Cottage Cleaner to maintain our holiday cottages in Dinefwr Park. Known internally as a Holidays Operation Assistant, this role involves ensuring cottages are clean, welcoming, and well-maintained, with shifts typically between 10:00am and 2:00pm. This zero-hour contract offers flexibility to fit business needs, providing substantial perks like a pension scheme, free entry to National Trust places, and a holiday allowance of up to 32 days based on service length.

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Food and Beverage Team Member. In this role, you'd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out. This location is in a rural area, so please think about how you'd get here for work, before applying for the job. Contract type: This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract duration: Fixed Term ending 31st January 2027 Salary: £12.75 per hour For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work life balance. Please read our package below to see what benefits we offer you. As a Team Member, your main focus will be front of house, dealing directly with people. You'll welcome and look after everyone who comes to the café. With your love of working with people, your 'can-do' attitude and your desire to provide an outstanding service, you'll be making sure everyone has an enjoyable time. This is a lively business that's constantly on the go, so teamwork and adaptability are crucial. You'll be keen to understand what people want, to help them and to make recommendations. You'll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, you'll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for No experience is needed, but we'd love to hear from you if you're: happy to work in a team or on your own initiative people person, who cares about giving great service enthusiastic and willing to learn The package Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. National Trust place Hindhead Common, London Road, Hindhead, GU26 6AB Documents Food & Beverage Team Member - Career Level A1.pdf Requirements Compliance. Eligibility to Work in the UK Additional information Closing Date: 12 July 2026 Interview Date: from 16 July 2026 If you need any help with your application, i.e. due to technical difficulties, please call us on or email us at If you require an adjustment to the application process, for example due to disability or medical condition, please call us on or email us at and we'll support you as best as we can. For examples of how, please see our supporting you page. EqualOpportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.

At the National Trust we care for places of historic interest and natural beauty for everyone, for ever. We provide access to more land in Northern Ireland, England and Wales than any other private landowner. We understand the importance of influencing the planning system at local, regional and national levels in accordance with our statutory purpose, in order to safeguard special places whilst regarding conservation as the careful management of change. Effective planning and land management is at the heart of everything we do. Our sites are under increasing pressure from competing land uses, and we have an important role to play in promoting an integrated approach to sustainable development. We recognise the importance of early engagement to maximising our influence and increasingly we are exploring working in partnership to deliver more through developments as they come forward. What it's like to work here As part of the wider National Trust Specialist Delivery team and a s one of a multi-disciplinary team of experts, including curators, building surveyors and project managers, you'll be working collaboratively with others to support delivery of our strategic priorities. We want to build on our existing work to bring benefit to more people in ways that are meaningful and relevant through working in partnership for shared outcomes. This role covers Northern Ireland, and so your contractual place of work will be the regional hub office at Rowallane Garden, Saintfield, County Down. Our hybrid working policy means you can balance office and home working with site visits and meetings at and beyond National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing Acting as the lead on all planning matters across Northern Ireland, you'll provide specialist advice on everything from local spatial planning, development management and land management, as well as policy-related work. You will be able to tackle a wide range of planning challenges facing our places, from influencing external major infrastructure and third-party development projects to the sensitive development of our own sites to sustain their future. With your proven experience colleagues will look to you for in-depth, up-to-the-minute expert advice and guidance. Like everyone here, you'll relish the challenge of helping more people to enjoy our special places and spaces, and to safeguard them for everyone, for ever. Who we're looking for In your application, please provide details of how you meet the criteria below: Significant practical knowledge of the Northern Ireland Planning Act, SPPS and regional planning context An experienced planner (either urban or rural planning) with broader knowledge and experience across at least one of the following areas: major infrastructure, transport planning, policy development, environmental issues, landscape or heritage. Ability to bring strategic oversight; to horizon scan and identify risks and opportunities Adept at analysing, resolving and preparing positions or advice on planning issues and able to influence positive outcomes across decision making and policy creation. Understanding of what's happening in the wider world of land use and planning, including relevant legislation. A chartered Town Planner (or with eligibility for full membership of the Royal Town Planning Institute) A flexible thinker and problem solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions A skilled communicator, who can build strong relationships within diverse teams, both internally and externally, translating complex matters to diverse audiences. A confident and experienced stakeholder manager with the ability to build rapport quickly and influence outcomes. The package Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. National Trust place Rowallane House - RO, Saintfield, Ballynahinch, BT24 7LH Requirements Compliance. Eligibility to Work in the UK Additional information Closing Date: 07 June 2026 Interview Date: 16 June 2026 (Rowallane Garden, Saintfield, Co. Down, BT24 7LH) EqualOpportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

We're looking for a full-time Senior Communications and Marketing Officer to plan and lead our communications and marketing at two of the most prominent historic places in Wrexham - Erddig Hall and Garden and Chirk Castle and Garden. This is an exciting opportunity to help grow support for our work and connect communities with nature, beauty, and history. Salary: £27,612 per annum Working Hours: 37.5 hours per week Contract Duration: Permanent What it's like to work here Working flexibly from home and across both Erddig Hall and Garden and Chirk Castle and Garden, you'll play a key role in shaping how we tell our stories, grow our audiences and strengthen our impact across Wales and beyond. You'll be part of a creative and supportive Wales-wide Marketing and Communications team, working collaboratively to bring our places and visitor offer to life across multiple channels. The role reports to the Communications and Marketing Delivery Partner leading for Growth in Wales, and you'll work closely with colleagues across the region to help delivery our charity's wider strategic priorities. With two very different and distinctive places in your portfolio, no two days will be the same, and you'll work at pace with a wide range of people and teams. What you'll be doing You'll lead communications and marketing activity for both Erddig Hall and Garden and Chirk Castle and Garden, tailoring national strategy to local audiences and property priorities. At Erddig Hall and Garden, you'll help share stories of nature from the estate, celebrate the Hall's heritage and extensive collection, and highlight the strong community work and the role the property plays in bringing people together through shared heritage, learning and participation. At Chirk Castle and Garden, you'll bring to life the rich history of this medieval fortress and family home, promote its exceptional gardens, and showcase the conservation work that protects its landscape, biodiversity and status as a Site of Special Scientific Interest (SSSI). You'll also promote events and experiences that reflect the unique character of both places. You'll work closely with senior colleagues to develop messages and themes, find fresh and creative ways to tell the stories of National Trust Cymru places, and engage our audiences with the work we do to protect nature, beauty and history. This is a varied, fast-paced role, managing multiple priorities and promoting a wide range of events, campaigns and distinctive site stories. Who we're looking for An experienced communications & marketing professional Experienced in creating and managing engaging content across web, social media, and on-site materials Able to plan and develop strategic communication plans and manage reputational risk Adept at using audience insight to make informed decisions Skilled at both written and spoken communications A team player, who can also work on your own initiative Organised and good at managing multiple priorities efficiently, while prioritising your workload and meeting tight deadlines The package Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Location Erddig, Wrexham, LL13 0YT Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

We're seeking an experienced property lawyer to join our Legal team, supporting the Trust's strategic ambitions and working closely with professional advisers to manage our diverse estate. Property law at the National Trust is truly unique, combining the full range of land law with the responsibilities of a charity and the National Trust Acts. The role goes beyond transactions, helping to shape strategy and decision making across a wide range of issues. What it's like to work here Working as part of a large in house team for a charity provides opportunities for a unique and interesting caseload that is second to none, a real sense of contributing to a cause you believe in and job satisfaction. It's a team full of expertise and with a strong culture of collaboration, always ready to support each other and share knowledge. We recognise the value that comes with supporting each other and building trusted and positive relationships with each other and our clients. The job is based at our head office in Swindon, with an expectation to attend the office twice a week. You will be required to work at a National Trust location for % of your working week, and there is flexibility on where you are based at other times. What you'll be doing You will support a portfolio of properties across one or more National Trust regions, providing clear, high quality legal advice to stakeholders from operational teams to Regional Directors. Your workload will cover a broad range of matters, including property transactions (acquisitions, disposals and lettings), land and tenancy management across residential, agricultural and commercial estates, and related non property issues. Tasks may range from advising on acquisitions and boundary disputes to reviewing collaboration agreements, event contracts and legislative consultations. You will help clients assess risk and opportunity and deliver practical, solutions focused advice across a diverse caseload. You can view the full role profile for this role in the attached document. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for A qualified lawyer (Solicitor, Barrister or CILEX Conveyancing Practitioner) with post qualification experience in one or more areas of property law, such as estate management, leases (agricultural, commercial or residential), easements, covenants, commons, or property acquisitions. Curious and motivated, with a willingness to learn new areas of law and practice. Able to analyse issues quickly, deliver high quality work, and meet deadlines. A confident communicator who builds strong, positive working relationships. An ability to work collaboratively as well as independently. An effective delegator, you provide clear instructions and ongoing support where needed. Enthusiasm for working within the charitable sector and supporting the Trust's work is just as important as your experience or background. The package Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Location Heelis, Swindon, SN2 2NA Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.