Blink - The Employee App
Blink is an employee application designed for frontline workers, featuring industry-leading engagement and boasting a DAU of 99%. We are expanding our platform through innovation, precision, and automation. As a key member of our exceptional engineering team, you will significantly contribute to the development of user-friendly, impactful interfaces that support frontline workers around the world. What will you be doing? We are in search of a highly capable Fullstack Engineer with substantial experience in full-stack development to become part of our newly established 'rapid delivery' team. This team will handle a variety of tasks, including second-line support, refining our self-service offerings, and delivering quick (small) features. Within this team of 4-5 members, you will utilize your skills in TypeScript, Express, Node.js, Next.js, SQL, and React to enhance and develop our platform. You should feel comfortable occasionally assisting customers and take pleasure in solving complex problems with a focus on producing effective and timely solutions. The ideal candidate will thrive in a fast-paced, dynamic setting, welcome challenges, and possess an ambitious startup mindset. Key Responsibilities: Design, develop, and maintain full-stack integrations and applications utilizing React, TypeScript, Node.js, Next.js, and SQL. Construct and oversee internal tools, collaborating closely with our outstanding support team to design and implement tools that enable them to provide exceptional service for our customers. Identify and pursue opportunities to enhance processes, practices, and tools, concentrating on efficiency and scalability. Offer cross-functional technical guidance and support both within the company and to customers, ensuring effective communication and prompt follow-through. Assist customers during technical calls as necessary, showcasing strong problem-solving abilities and a commitment to customer success. About you We are looking for an individual who is proactive, ready to challenge the status quo, and can work independently as well as in collaboration with others. Additionally, you will possess: Full-stack Development & Integrations: Extensive experience with TypeScript (including React, Next.js, Express, and Node.js), SQL, along with the ability to create seamless integrations with external systems. Proficient in implementing CI/CD pipelines and managing complex integration scenarios. Identity & Access Management: Understanding of SCIM for user provisioning and identity management, as well as SAML 2.0 and Single Sign-On protocols. Ability to effectively implement and troubleshoot SSO and SCIM integrations. High-Quality Code: A proven record of writing clean, testable, and maintainable code that meets rigorous standards of software quality. A developer dedicated to enhancing the code base. Problem-Solving & Scalability: Strong problem-solving skills with the capability to develop scalable and durable features in high-availability environments. Adaptability & Communication: The ability to flourish in a fast-paced, dynamic environment, complemented by excellent communication skills that support both internal teams and external customers. Capable of effectively conveying complex concepts to both technical and non-technical audiences. Ambition & Drive: A self-motivated individual eager to learn, take initiative, and maintain a growth mindset. Willingness to tackle challenging problems and make meaningful contributions to the success of both the team and the organization. Nice to Have: Experience with Docker and Kubernetes. Familiarity with Grafana and other monitoring tools. Prior experience with Scala and Java is an advantage. What we offer You will have the chance to be involved in something impactful, large-scale, and meaningful. Most importantly, you will be part of a company with a strong purpose, alongside an ambitious and supportive team embarking on a journey that many startups can only aspire to! Our benefits include: Competitive salary and equity allocations with significant upside potential. Private health insurance. A unique, spacious office filled with natural light located in London. A focus on learning and development, along with mentorship opportunities. We will do everything possible to ensure you excel in your role. The chance for you to grow, learn, and tackle a variety of challenges in a supportive environment surrounded by intelligent colleagues. Private healthcare, Ride2Work, pension scheme. At Blink, we are dedicated to fostering an inclusive and diverse culture where our team members feel truly valued. We appreciate and respect individual differences and are committed to ensuring that all applications are treated fairly and equally, regardless of ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, or age.
Blink is an employee application designed for frontline workers, featuring industry-leading engagement and boasting a DAU of 99%. We are expanding our platform through innovation, precision, and automation. As a key member of our exceptional engineering team, you will significantly contribute to the development of user-friendly, impactful interfaces that support frontline workers around the world. What will you be doing? We are in search of a highly capable Fullstack Engineer with substantial experience in full-stack development to become part of our newly established 'rapid delivery' team. This team will handle a variety of tasks, including second-line support, refining our self-service offerings, and delivering quick (small) features. Within this team of 4-5 members, you will utilize your skills in TypeScript, Express, Node.js, Next.js, SQL, and React to enhance and develop our platform. You should feel comfortable occasionally assisting customers and take pleasure in solving complex problems with a focus on producing effective and timely solutions. The ideal candidate will thrive in a fast-paced, dynamic setting, welcome challenges, and possess an ambitious startup mindset. Key Responsibilities: Design, develop, and maintain full-stack integrations and applications utilizing React, TypeScript, Node.js, Next.js, and SQL. Construct and oversee internal tools, collaborating closely with our outstanding support team to design and implement tools that enable them to provide exceptional service for our customers. Identify and pursue opportunities to enhance processes, practices, and tools, concentrating on efficiency and scalability. Offer cross-functional technical guidance and support both within the company and to customers, ensuring effective communication and prompt follow-through. Assist customers during technical calls as necessary, showcasing strong problem-solving abilities and a commitment to customer success. About you We are looking for an individual who is proactive, ready to challenge the status quo, and can work independently as well as in collaboration with others. Additionally, you will possess: Full-stack Development & Integrations: Extensive experience with TypeScript (including React, Next.js, Express, and Node.js), SQL, along with the ability to create seamless integrations with external systems. Proficient in implementing CI/CD pipelines and managing complex integration scenarios. Identity & Access Management: Understanding of SCIM for user provisioning and identity management, as well as SAML 2.0 and Single Sign-On protocols. Ability to effectively implement and troubleshoot SSO and SCIM integrations. High-Quality Code: A proven record of writing clean, testable, and maintainable code that meets rigorous standards of software quality. A developer dedicated to enhancing the code base. Problem-Solving & Scalability: Strong problem-solving skills with the capability to develop scalable and durable features in high-availability environments. Adaptability & Communication: The ability to flourish in a fast-paced, dynamic environment, complemented by excellent communication skills that support both internal teams and external customers. Capable of effectively conveying complex concepts to both technical and non-technical audiences. Ambition & Drive: A self-motivated individual eager to learn, take initiative, and maintain a growth mindset. Willingness to tackle challenging problems and make meaningful contributions to the success of both the team and the organization. Nice to Have: Experience with Docker and Kubernetes. Familiarity with Grafana and other monitoring tools. Prior experience with Scala and Java is an advantage. What we offer You will have the chance to be involved in something impactful, large-scale, and meaningful. Most importantly, you will be part of a company with a strong purpose, alongside an ambitious and supportive team embarking on a journey that many startups can only aspire to! Our benefits include: Competitive salary and equity allocations with significant upside potential. Private health insurance. A unique, spacious office filled with natural light located in London. A focus on learning and development, along with mentorship opportunities. We will do everything possible to ensure you excel in your role. The chance for you to grow, learn, and tackle a variety of challenges in a supportive environment surrounded by intelligent colleagues. Private healthcare, Ride2Work, pension scheme. At Blink, we are dedicated to fostering an inclusive and diverse culture where our team members feel truly valued. We appreciate and respect individual differences and are committed to ensuring that all applications are treated fairly and equally, regardless of ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, or age.
Blink - The Employee App
Strategic Account Manager- French Speaking Location: London (Old Street office, 3 days/week) Join a high-growth, mission-driven tech company that's transforming the future of work Reports to: VP of Sales Fluency in French is required About Blink We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino's, JD Sports and McDonald's. As we scale, we're looking for a Strategic Account Manager to join our team and ensure our top-tier clients realize maximum value from our solutions. The Role As a Strategic Account Manager, you will serve as the primary point of contact for our most valuable enterprise customers- Including our French and our wider global client base. Your mission is to build trusted relationships, drive product adoption, and identify strategic opportunities for growth and expansion. You will act as a consultative partner, helping clients align our technology with their HR strategies to achieve measurable business outcomes. What You'll Be Doing Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders across client organizations. Account Strategy & Growth: Create and execute account plans that drive adoption, retention, and expansion. Product Adoption & Success: Guide clients to optimize their use cases for Blink drive high engagement and ROI. Cross-Functional Collaboration: Partner with Sales, Product, and Customer Success teams to deliver tailored solutions and address client needs. Performance Tracking: Monitor client health and usage data to proactively identify risk and opportunity areas. Executive Reporting: Deliver regular business reviews and strategic insights to client leadership and internal teams. About You 5+ years of experience in account management, customer success, or strategic consulting, preferably in a B2B SaaS environment. Proven track record of managing enterprise clients and growing account revenue. Familiarity with HR Tech is strongly preferred. Exceptional communication, presentation, and relationship-building skills. Strategic mindset with the ability to analyze data and translate insights into actionable recommendations. Comfortable navigating complex organizations and managing multiple stakeholders. Fluency in French. Why Blink? You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: Competitive salary and generous equity allocations with significant upside potential 25 days annual leave per year (+ public holidays!) The equipment needed to do a great job Private healthcare Cycle to Work scheme Social events (company getaways, lunches, breakfasts, nights out) Convenient central London location At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.
Strategic Account Manager- French Speaking Location: London (Old Street office, 3 days/week) Join a high-growth, mission-driven tech company that's transforming the future of work Reports to: VP of Sales Fluency in French is required About Blink We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino's, JD Sports and McDonald's. As we scale, we're looking for a Strategic Account Manager to join our team and ensure our top-tier clients realize maximum value from our solutions. The Role As a Strategic Account Manager, you will serve as the primary point of contact for our most valuable enterprise customers- Including our French and our wider global client base. Your mission is to build trusted relationships, drive product adoption, and identify strategic opportunities for growth and expansion. You will act as a consultative partner, helping clients align our technology with their HR strategies to achieve measurable business outcomes. What You'll Be Doing Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders across client organizations. Account Strategy & Growth: Create and execute account plans that drive adoption, retention, and expansion. Product Adoption & Success: Guide clients to optimize their use cases for Blink drive high engagement and ROI. Cross-Functional Collaboration: Partner with Sales, Product, and Customer Success teams to deliver tailored solutions and address client needs. Performance Tracking: Monitor client health and usage data to proactively identify risk and opportunity areas. Executive Reporting: Deliver regular business reviews and strategic insights to client leadership and internal teams. About You 5+ years of experience in account management, customer success, or strategic consulting, preferably in a B2B SaaS environment. Proven track record of managing enterprise clients and growing account revenue. Familiarity with HR Tech is strongly preferred. Exceptional communication, presentation, and relationship-building skills. Strategic mindset with the ability to analyze data and translate insights into actionable recommendations. Comfortable navigating complex organizations and managing multiple stakeholders. Fluency in French. Why Blink? You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of! Benefits include: Competitive salary and generous equity allocations with significant upside potential 25 days annual leave per year (+ public holidays!) The equipment needed to do a great job Private healthcare Cycle to Work scheme Social events (company getaways, lunches, breakfasts, nights out) Convenient central London location At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.