Webber Hughes Ltd

Assistant Manager - Restaurant, Bar & Entertainment York £30-32k + benefits Are you an experienced Hospitality Manager, Bar Manager or Team Leader who loves being at the heart of a busy venue? Are you confident leading a team, running a shift and making sure everything runs smoothly? Looking for a role where you can take real responsibility and work closely with an experienced General Manager? We're delighted to be exclusively recruiting for an Assistant Manager on behalf of a successful and growing immersive entertainment business. With a strong brand, a family feel and ambitious plans for growth, this is a fantastic opportunity to join the business at an exciting time. A brand-new York site is opening, incorporating a restaurant, bar and immersive games, and we're looking for someone who can help bring the venue to life. This is a hands-on role where you'll be right in the middle of the action. Working closely with the General Manager, you'll help lead the team, run shifts, maintain standards and make sure every customer has a great experience. You'll be trusted to take ownership when you're on shift, make decisions, delegate effectively and keep things moving - while providing valuable support to the GM across the wider operation. The Role As Assistant Manager, you'll be a key part of the venue management team and the second-in-command on shift. You'll work closely with the General Manager to deliver a high-performing, well-run venue, while taking responsibility for the day-to-day operation when you're leading a shift. You'll be responsible for: Leading shifts across the restaurant, bar and immersive entertainment operation Delegating tasks and managing the team effectively Supporting the GM with the day-to-day running of the venue Taking charge of the venue in the GM's absence Ensuring excellent customer service and a great overall experience Maintaining high standards across the venue Coaching, supporting and motivating team members Helping new team members settle in and develop Dealing confidently with customer queries and complaints Supporting opening and closing procedures Monitoring service, staffing levels and operational performance Supporting stock control, cash handling and general administration Identifying issues and taking action to keep the shift running smoothly Supporting the GM with events, promotions and initiatives Bringing ideas and suggestions to improve the operation What We're Looking For We're looking for someone who is confident, energetic and hands-on, with the ability to take charge when needed while still being a strong team player. You'll ideally have previous management or supervisory experience within hospitality, restaurants, bars, leisure or entertainment. You'll be comfortable leading a team, making decisions and managing a busy shift. You'll also bring: Experience leading a hospitality, leisure or entertainment team Confidence delegating and managing a busy shift A hands-on, lead-from-the-front approach Strong communication and people skills The ability to remain calm and organised under pressure A genuine focus on customer experience High standards and attention to detail Energy, enthusiasm and plenty of personality The confidence to make decisions and take ownership A willingness to support the GM and wider management team The ambition to develop your career within a growing business The Opportunity This is a great opportunity to join a brand-new venue from the beginning, working alongside the General Manager to build the team, establish the culture and create a venue customers will want to come back to. For the right person, there's also plenty of opportunity to develop your management experience and progress your career as the business continues to grow. If you're an experienced Assistant Manager, Deputy Manager or Supervisor looking for your next challenge, and you want to be part of something a little different, we'd love to hear from you.

General Manager - Restaurant, Bar & Entertainment York £40k + monthly profit bonus & benefits Are you an energetic, commercially focused hospitality manager ready to take the next step in your career? Could you lead from the front, inspire a team and create an experience customers want to come back for? Fancy taking ownership of a brand-new entertainment venue and putting your stamp on it from day one? We're delighted to be exclusively recruiting for a General Manager on behalf of a successful and growing immersive entertainment business. With a strong brand, a family feel and ambitious plans for growth, this is a fantastic opportunity to join the business at an exciting time. With a brand-new York site opening, incorporating a restaurant, bar and immersive games, you'll have a genuine opportunity to help build the team, shape the culture and make the venue your own. This could be the perfect opportunity if you're already an experienced Assistant Manager or Deputy Manager and are ready to step up into your first General Manager role. You don't necessarily need to have held the GM title before - we're looking for someone with the leadership skills, commercial awareness, energy and ambition to take that next step. This isn't simply about keeping a venue running. You'll be responsible for building the team, setting the culture, driving sales and creating an exceptional customer experience. You'll bring energy, ideas and creativity to the role, while making sure high standards and best practice are embedded across every part of the operation. Most importantly, you'll lead by example and create a team that is as passionate about the brand as you are. The Role As General Manager, you'll have overall responsibility for the successful operation and commercial performance of the venue. You'll work closely with senior leadership to bring the vision for the new site to life, while having the autonomy to develop ideas and drive the business forward. You'll be responsible for: Managing the restaurant, bar and immersive entertainment operation Recruiting and building the opening team Creating the venue culture and setting standards Leading, coaching and motivating your team Leading by example and delivering exceptional service Driving sales, revenue and profitability Managing the venue P&L, KPIs and performance Developing ideas to increase footfall and off-peak sales Embedding best practice across the venue Managing performance and developing your team Owning the overall customer experience Working with senior leadership on business growth Bringing new ideas and improvements to the venue What We're Looking For This role will suit someone who genuinely loves hospitality, entertainment and creating great experiences. You'll have the energy, personality and commercial drive to take ownership of a venue and the ambition to build something special. You may already be a General Manager looking for a new challenge, or an experienced Assistant Manager, Deputy Manager or Operations Manager ready to take that next step. You'll ideally have management experience within hospitality, restaurants, bars, leisure or entertainment, and be comfortable leading a customer-facing operation in a fast-paced environment. You'll also bring: Experience leading hospitality, leisure or entertainment teams Restaurant, bar and/or leisure management experience Commercial awareness and an understanding of P&L, budgets or venue performance A track record of driving sales, service and performance Strong recruitment, coaching and team development skills A hands-on, lead-from-the-front approach Energy, enthusiasm and passion Creativity and plenty of ideas The ability to set and maintain high standards Excellent communication skills A genuine passion for the customer experience The ambition to take ownership and make the role your own For the right person, this is more than just a General Manager position - it's an opportunity to take the next step in your career and help build something from the ground up. If you're an experienced hospitality manager ready to step up, or an established General Manager looking for an exciting new challenge, we'd love to hear from you.