Nextech

IT Support Technician - Contract Location : Amersham Salary : £200-£250 per day (Inside IR35) Contract : Initial 3 Month Contract Working Pattern: Fully onsite Sector : Independent Education - Enhanced DBS required / on the update service The Role We are recruiting for an IT Support Technician to join the internal IT team of a well-established independent school in Amersham. This is a varied, hands-on position covering day-to-day IT support, hardware, systems, networking and project work. Working closely with the IT Manager and wider IT team, you'll support staff and pupils across a busy IT environment. This is a great opportunity for someone who enjoys being an IT all-rounder and wants exposure to different areas of technology rather than being limited to one particular area. What You'll Be Doing Providing day-to-day IT support to staff and pupils. Troubleshooting hardware, software and network issues. Supporting Windows laptops and desktops, Chromebooks and iPads. Managing users, accounts and devices across Microsoft 365, Active Directory and Intune. Supporting Windows Server and Hyper-V environments. Assisting with Cisco Meraki networking and Wi-Fi. Setting up, configuring and maintaining laptops, desktops and other IT equipment. Supporting classroom technology, interactive displays and AV equipment. Carrying out hardware repairs, upgrades and general maintenance. Managing helpdesk tickets and responding to user requests. Supporting printers and other technology across the site. Assisting with new device deployments and technology rollouts. Getting involved with IT upgrades, infrastructure improvements and wider projects. Working alongside the IT team to ensure systems and technology run smoothly across the school. What We're Looking For Previous experience within an IT Support, IT Technician, IT Engineer or similar technical role. Good knowledge of Windows desktops and laptops. Experience with Microsoft 365 and Active Directory. Good general networking knowledge. Strong hardware and software troubleshooting skills. Any exposure to servers, virtualisation or cloud technologies would be beneficial. Confident communicating with users with different levels of technical knowledge. A proactive, hands-on approach to problem solving. Comfortable working independently as well as part of a small IT team. Someone who enjoys variety and is happy getting involved across different areas of IT. Previous experience within education or a school environment would be beneficial but isn't essential. Candidates coming from an MSP, internal IT team or similarly varied technical environment would also be well suited.

IT Support Engineer Location: Aylesbury, Buckinghamshire Salary: Up to £34,000 Set-up: Hybrid Working The Opportunity We're working with a growing and customer-focused IT provider looking to add an enthusiastic IT Support Engineer to their technical team based in Aylesbury. This is a fantastic opportunity for someone with strong 1st/2nd Line experience who enjoys a varied role combining remote support, onsite client interaction, and project exposure. You'll be joining a collaborative environment where customer service and technical delivery are equally valued, supporting a broad client base across Microsoft environments and modern cloud technologies. Responsibilities Providing 1st and 2nd Line technical support to a range of users and clients Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Exchange Online, Teams, and SharePoint Managing users through Active Directory and Azure/Entra ID Assisting with laptop/desktop builds, installations, and deployments Escalating complex issues where required while maintaining ownership throughout Supporting basic networking issues including switches, routers, and Wi-Fi connectivity Participating in occasional client site visits for support and project work Maintaining accurate ticket updates and documentation within the service desk system Delivering excellent customer service and communication at all levels Skills & Experience Required Previous experience within a 1st/2nd Line Support or IT Support Engineer position Strong troubleshooting skills across Windows environments Experience supporting: Microsoft 365 Active Directory Azure/Entra ID Windows 10/11 Basic networking Experience working within an MSP or fast-paced support environment is highly desirable Strong communication and customer-facing skills Full UK driving licence preferred due to occasional site visits What's on Offer Salary up to £34,000 Hybrid working arrangement Discounted gym membership Eligibility to participate in the company share scheme after 12 months of service Exposure to a wide variety of technologies and environments Supportive and collaborative team culture Ongoing training and development opportunities Opportunity to gain project exposure alongside support responsibilities If you're looking for a role where no two days are the same and you can continue developing your technical skillset within a growing IT environment, we'd love to hear from you.

Role: 3rd Line Engineer Location: Reigate Salary: £50,000 - £55,000 Setup: Hybrid (2 days from home) We're recruiting for an established technology services business looking to add an experienced Senior Technical Support Specialist to its growing team. This is a senior technical position acting as a key escalation point for complex infrastructure, cloud, networking and security issues, while supporting and mentoring less experienced engineers. The role Act as the highest technical escalation point for complex support incidents Administer and troubleshoot Microsoft 365, Azure, Entra ID and Windows Server Support networking, firewalls, VPNs and security solutions Carry out root cause analysis and implement permanent technical fixes Support VMware, Hyper-V and backup environments Work directly with customers to resolve business-critical technical issues Mentor and provide technical guidance to 1st and 2nd Line Engineers Recommend improvements to customers' IT environments Work alongside Account Management and Professional Services on solution design and delivery What we're looking for 5+ years' IT support experience, ideally within an MSP Strong Microsoft 365 and Azure administration experience Excellent networking and security troubleshooting skills Strong Windows Server, VMware and/or Hyper-V knowledge Experience supporting SME customers Confident communicating with senior stakeholders and C-suite contacts Microsoft, CompTIA or ITIL certifications would be advantageous Full UK driving licence required Package £50,000 - £55,000 basic salary Hybrid working: 3 days office / 2 days remote Reigate, Surrey Pension, training and certification support, plus clear opportunities for progression. This would suit an experienced 3rd Line Engineer, Senior Support Engineer, Senior Infrastructure Engineer or Technical Consultant looking for a customer-facing senior technical role with plenty of variety.

Job Title: 2nd Line IT Support Engineer Location: Leicester (Hybrid/On-Site as Required) Salary: Up to £35,000 per annum Are you an experienced IT Support Engineer ready to take the next step in your career? We're looking for a 2nd Line IT Support Engineer to join a growing IT services team, providing high-quality technical support across a range of systems and technologies. This role is perfect for someone who enjoys problem-solving, working directly with end users, and contributing to projects that enhance IT service delivery. Key Responsibilities Act as an escalation point for 1st Line queries, resolving complex issues efficiently. Support and administer Windows desktop and server environments. Troubleshoot Office 365, Active Directory, Exchange, and basic networking problems. Install, configure, and maintain hardware, software, and peripherals. Provide remote and on-site support to users across multiple locations. Document solutions, maintain accurate records, and contribute to knowledge sharing. Assist with IT projects, including system upgrades and migrations. What You'll Bring 2+ years' experience in an IT support role, ideally with exposure to 2nd line responsibilities. Strong knowledge of Microsoft environments (Windows 10/11, Windows Server, O365, AD). Familiarity with networking fundamentals (routers, switches, firewalls, VPNs). Excellent troubleshooting and communication skills, with the ability to explain technical issues to non-technical users. A proactive approach, with the ability to prioritise and manage multiple tasks. Full UK driving licence (occasional travel may be required). Benefits Salary up to £35,000 (DOE). Opportunities for professional development and certification. Pension scheme and company perks. Friendly and supportive team environment. If you're a motivated IT professional who thrives in a fast-paced environment and wants to develop their skills further, we'd love to hear from you. Apply now with your CV to be considered.

Role: 2nd Line IT Support Engineer Location: Stoke-on-Trent £36,000 + Benefits Manufacturing Sector Do you enjoy solving complex IT challenges and want to be part of a business where technology truly underpins operations? We're looking for a 2nd Line IT Engineer to join a leading manufacturing company in Stoke-on-Trent, supporting both office and production environments. This role is hands-on, varied, and gives you the chance to work across infrastructure, applications, and networks - no two days are the same. What you'll be doing Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft 365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep manufacturing operations running smoothly. Assisting with IT projects - including cloud migrations, infrastructure upgrades, and system rollouts. Producing clear documentation for systems, assets, and incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills - able to support colleagues at all levels. Full UK driving licence (occasional travel may be required). What's in it for you Salary up to £36,000 depending on experience. A stable, established employer in the manufacturing sector. On-site role with plenty of variety day to day. Training and career development opportunities. Pension scheme and additional company perks. If you're ready to take ownership of IT support in a busy, hands-on environment and want to see the direct impact of your work, this could be the perfect next step.

Senior Service Desk Engineer / 3rd Line Support Engineer Location: West Sussex Salary: £38,000-£42,000 depending on experience Hybrid: Up to 2 days working from home Industry: Managed IT Services / MSP We're working with an established and growing Managed Service Provider looking to add a highly technical Senior Service Desk Engineer to its team. This is predominantly an office-based, remote support position, sitting at the senior end of the service desk. You'll take ownership of more complex technical issues, support customers across a variety of IT environments and act as a senior technical presence within the wider support team. There will also be occasional customer site visits where issues require hands-on support. The role You'll be responsible for: Taking ownership of complex escalations from the service desk Troubleshooting and resolving advanced infrastructure, cloud and networking issues Providing remote technical support across a varied customer base Working across Microsoft 365, Windows Server and cloud environments Supporting networking, security, backup and virtualisation technologies Working closely with other engineers to resolve complex incidents Communicating directly with customers throughout the support process Occasionally attending customer sites for technical support or project-related work Maintaining clear technical documentation and ticket updates Helping ensure customers receive a high-quality service, not simply a technical fix What we're looking for Technical ability is important here, but this isn't a role for someone who wants to disappear into the technical work and avoid customers. We're looking for someone who combines strong technical knowledge with excellent communication and interpersonal skills. You'll ideally have strong experience across technologies such as: Microsoft 365 Exchange Online Entra ID / Azure AD Windows Server Active Directory Networking, including DNS, DHCP, VLANs and VPNs Virtualisation Backup and disaster recovery Endpoint security and MFA Microsoft Intune / endpoint management Azure environments Experience within an MSP or managed services environment would be particularly valuable. About you You'll be: Technically strong and confident handling senior-level escalations Comfortable taking ownership of difficult technical issues Able to explain technical problems clearly to non-technical customers Patient, personable and genuinely customer focused Someone who works well as part of a team Organised and comfortable managing multiple priorities Calm and professional when dealing with challenging situations The successful person needs to understand that great IT support is as much about understanding the customer as it is about solving the technical problem. Package Circa £38,000-£42,000, dependent on experience Up to 2 days working from home following successful probation Predominantly office-based with occasional customer site visits Opportunity to work across a broad range of technologies and customer environments Scope to take ownership of complex technical work within an established MSP If you're an experienced 3rd Line / Senior IT Support Engineer looking for a position where you can remain hands-on technically while taking on greater responsibility, I'd be keen to speak with you.

Mid-Level Software Developer - C# / .NET / VB.NET Location: Clacton-on-Sea, Essex - Hybrid Salary: £35,000 - £40,000+ DOE Job Type: Permanent, Full-time Please note - The Client does not offer sponsorship. We're working with an established technology business in the Clacton-on-Sea area that is looking for a Mid-Level Software Developer to join its development team. This is a varied, hands-on development role where you'll work across a combination of existing business-critical applications and new development projects , giving you exposure to both established .NET technologies and a more modern Microsoft stack. The role would suit someone who already has a solid grounding in .NET development but wants more responsibility, technical variety and the opportunity to continue progressing. The Role As a Mid-Level Software Developer, you'll be involved throughout the development lifecycle, helping to design, develop, maintain and improve software applications . Your responsibilities will include: Developing applications using C#, .NET Core / modern .NET and VB.NET Maintaining and improving existing .NET / VB.NET applications Developing and integrating REST APIs Working with SQL Server databases Investigating bugs, performance issues and technical problems Refactoring and improving existing code where appropriate Writing clean, maintainable and reusable code Supporting the ongoing modernisation of existing applications Contributing to new features and development projects Working collaboratively with other developers and technical colleagues This isn't purely a legacy-support position. The requirement for VB.NET sits alongside C# and modern .NET development, so you'll have the chance to work across different generations of the Microsoft ecosystem. Tech Stack Experience across the following would be particularly relevant: C# .NET Core / modern .NET VB.NET ASP.NET / MVC SQL Server REST APIs Entity Framework JavaScript A modern JavaScript framework such as React, Vue or Angular Git / source control You don't necessarily need to tick every box. Strong commercial experience with C#/.NET , combined with the ability to work with VB.NET , will be particularly relevant. What We're Looking For You'll ideally be a developer who is comfortable getting into an existing codebase, understanding how it works and then improving it rather than simply maintaining it . You'll have: Commercial experience developing applications within the Microsoft .NET ecosystem Good experience with C# Experience working with VB.NET Exposure to .NET Core / modern .NET A good understanding of relational databases and SQL Experience developing or integrating APIs Good software-development fundamentals An ability to troubleshoot and solve technical problems A collaborative approach to development Why Consider It? This should particularly appeal to someone who doesn't want to be boxed into one narrow area of development. You'll have the opportunity to work across existing systems, modernisation work and new development , while strengthening your experience across C#, modern .NET, databases, APIs and front-end technologies. For a mid-level developer looking for a role where they can broaden their technical experience and continue progressing , there's plenty here to get stuck into.

Role: Senior Network Engineer Location: Abingdon, Oxfordshire Salary : Up to £57,000 + performance-related bonus Type: On-site, Permanent Join a well-established IT solutions provider with over 30 years' experience supporting 400+ client sites nationwide. We're looking for a customer-focused Infrastructure Engineer with strong networking expertise to join the growing team. The Role You'll lead and support networking projects, manage infrastructure, and provide remote and on-site support. You'll work closely with customers and internal teams to deliver secure, scalable, and high-quality IT solutions. Key Responsibilities Design, implement, and support secure, scalable network solutions across multi-site customer environments. Lead the delivery of network and core infrastructure projects, including new installations, upgrades, and migrations. Manage and maintain on-prem and cloud infrastructure, ensuring high availability, performance, and security. Provide senior-level support for routing, switching, firewalls, VPNs, and WAN connectivity. Administer and support Windows Server environments, virtualised platforms (Hyper-V), and associated services. Support and optimise Microsoft cloud technologies, including Azure, Azure AD, Office 365, and Intune. Monitor infrastructure performance, capacity, and security; proactively identify risks and improvement opportunities. Implement and maintain security policies, patching, firmware updates, and disaster recovery solutions. Act as an escalation point for complex technical issues, providing remote and on-site support where required. Produce and maintain high-quality technical documentation, including network diagrams, configurations, and procedures. Work closely with senior management and other technical teams to define standards, policies, and best practices. Provide technical guidance, mentoring, and oversight to junior engineers and field teams. Key Skills & Experience 4-5 years in a similar senior IT/networking role Cisco routers & switches TCP/IP networking, firewalls (Fortinet), and IT security Windows Server (2016/2019/2022), Hyper-V Active Directory & Azure AD Microsoft Azure, Office 365, Intune Windows 10/11 & Apple device support (MDM/Meraki) Backup & disaster recovery solutions Strong communication and customer-facing skills SQL Server experience beneficial What We Offer Company Car Company pension Private healthcare & group life cover Flexible working schedule Employee discounts Profit-share eligibility after 12 months

Field Engineer London (Hybrid) Our client is a well-established managed service provider supporting financial services firms around the world! They're cloud-first, closely aligned with Microsoft, and now looking for an experienced Field Engineer to join their London team. The Field Engineer role This is a varied, hands-on Field Engineer position covering desktop, server and cloud support. As a Field Engineer, you'll spend most of your time at client offices across London. On non-site days, you'll work alongside the wider service desk team. You'll need to be able to commute easily into central London. What you'll be doing as Field Engineer Visiting client sites for both scheduled and ad-hoc onsite support Building strong relationships with client stakeholders and representing the business professionally Handling support requests by phone and email on non-site days Logging all work accurately so colleagues and account managers have up-to-date information on each client's environment Escalating issues appropriately and sharing knowledge with the wider team What you'll bring A background with an MSP or IT solutions provider 2+ years in a 2nd line support role, plus at least 1 year as a Field Engineer working across multiple client sites Strong Microsoft 365 skills, including Exchange Online and Outlook administration Experience with Intune, Autopilot and Entra ID Windows Server, Active Directory and virtualisation Networking knowledge across LAN, WAN, VPN and wireless Backup experience (e.g. Veeam and cloud-based solutions) Solid PC hardware and software fault-finding A calm, professional manner with clients, especially when dealing with urgent issues Good organisation, attention to detail and the ability to juggle competing priorities Curiosity about technology and a willingness to keep learning Field Engineer benefits 31 days' holiday Paid overtime Pension Health cash plan Gym membership and a benefits/discount platform Ongoing training Cycle to work and electric car schemes Discounted hardware and software Regular social events Interested? If you're a Field Engineer looking for your next step with a financial services MSP, apply now or get in touch for a confidential chat about this Field Engineer opportunity.