Role: Business Development Manager - Managed IT Services (MSP) Are you an ambitious Business Development Manager with experience selling IT Managed Services? Do you enjoy opening new doors, developing relationships, and winning new business? We're recruiting on behalf of a growing Managed Service Provider looking to expand its sales team with an experienced Business Development Manager based in Northampton. The Role As a Business Development Manager, you'll be responsible for identifying, developing, and securing new business opportunities across the SME and mid-market sectors. You'll build your own pipeline, engage with decision-makers, and introduce a broad portfolio of managed IT solutions designed to help businesses operate more efficiently and securely. Key Responsibilities Generate new business opportunities through proactive prospecting and networking. Build and manage a healthy sales pipeline from initial contact through to close. Identify customer needs and recommend tailored Managed IT solutions. Conduct client meetings, presentations, and solution demonstrations. Prepare proposals and negotiate commercial agreements. Work closely with technical teams to ensure a smooth handover of new customers. Maintain accurate CRM records and sales forecasts. Consistently achieve and exceed sales targets. About You You'll ideally have: Proven experience in new business sales within the MSP or IT Services sector. A successful track record of winning new clients. Experience selling Managed IT Support, Microsoft 365, Cloud, Cyber Security, Backup, Connectivity or other technology solutions. Strong communication, presentation and negotiation skills. A proactive, self-motivated attitude with a genuine hunger to succeed. A full UK driving licence. What's on Offer £30,000-£35,000 basic salary Uncapped commission - realistic double OTE Car allowance Company pension Ongoing sales and product training Career progression within a growing MSP Supportive and collaborative working environment If you're looking for a role where your earning potential is uncapped and your success is recognised, we'd love to hear from you.
Aug 21, 2026
Full time
Role: Business Development Manager - Managed IT Services (MSP) Are you an ambitious Business Development Manager with experience selling IT Managed Services? Do you enjoy opening new doors, developing relationships, and winning new business? We're recruiting on behalf of a growing Managed Service Provider looking to expand its sales team with an experienced Business Development Manager based in Northampton. The Role As a Business Development Manager, you'll be responsible for identifying, developing, and securing new business opportunities across the SME and mid-market sectors. You'll build your own pipeline, engage with decision-makers, and introduce a broad portfolio of managed IT solutions designed to help businesses operate more efficiently and securely. Key Responsibilities Generate new business opportunities through proactive prospecting and networking. Build and manage a healthy sales pipeline from initial contact through to close. Identify customer needs and recommend tailored Managed IT solutions. Conduct client meetings, presentations, and solution demonstrations. Prepare proposals and negotiate commercial agreements. Work closely with technical teams to ensure a smooth handover of new customers. Maintain accurate CRM records and sales forecasts. Consistently achieve and exceed sales targets. About You You'll ideally have: Proven experience in new business sales within the MSP or IT Services sector. A successful track record of winning new clients. Experience selling Managed IT Support, Microsoft 365, Cloud, Cyber Security, Backup, Connectivity or other technology solutions. Strong communication, presentation and negotiation skills. A proactive, self-motivated attitude with a genuine hunger to succeed. A full UK driving licence. What's on Offer £30,000-£35,000 basic salary Uncapped commission - realistic double OTE Car allowance Company pension Ongoing sales and product training Career progression within a growing MSP Supportive and collaborative working environment If you're looking for a role where your earning potential is uncapped and your success is recognised, we'd love to hear from you.
Software Developer - Milton Keynes £38,000 - £48,000 DOE Hybrid Permanent We're a growing technology-led business based in Milton Keynes, looking for a Software Developer to join our in-house engineering team. You'll work across the full development life-cycle - from requirements gathering through to deployment - building and maintaining business-critical applications used across our operations. The Role: Design, develop, and maintain web applications using C#, .NET, and SQL Server Work with front-end frameworks (Angular/JavaScript) to deliver clean, functional user interfaces Collaborate with cross-functional teams in an Agile/Scrum environment Support and modernise existing systems, including legacy integrations Participate in code reviews, testing, and continuous improvement of development practices Troubleshoot and resolve production issues as part of a supportive team environment What We're Looking For: Solid commercial experience with C#, .NET, and SQL Server Familiarity with front-end technologies (Angular, JavaScript, or similar) Experience working in Agile teams Strong problem-solving skills and attention to detail Comfortable working with both modern and legacy technology stacks Good communication skills and a collaborative approach What's on Offer: Competitive salary + benefits package Hybrid working model Genuine progression opportunities within a growing team Supportive, collaborative culture
Aug 21, 2026
Full time
Software Developer - Milton Keynes £38,000 - £48,000 DOE Hybrid Permanent We're a growing technology-led business based in Milton Keynes, looking for a Software Developer to join our in-house engineering team. You'll work across the full development life-cycle - from requirements gathering through to deployment - building and maintaining business-critical applications used across our operations. The Role: Design, develop, and maintain web applications using C#, .NET, and SQL Server Work with front-end frameworks (Angular/JavaScript) to deliver clean, functional user interfaces Collaborate with cross-functional teams in an Agile/Scrum environment Support and modernise existing systems, including legacy integrations Participate in code reviews, testing, and continuous improvement of development practices Troubleshoot and resolve production issues as part of a supportive team environment What We're Looking For: Solid commercial experience with C#, .NET, and SQL Server Familiarity with front-end technologies (Angular, JavaScript, or similar) Experience working in Agile teams Strong problem-solving skills and attention to detail Comfortable working with both modern and legacy technology stacks Good communication skills and a collaborative approach What's on Offer: Competitive salary + benefits package Hybrid working model Genuine progression opportunities within a growing team Supportive, collaborative culture
AI Platform Engineer - Cambridge £55,000 - £65,000 DOE Hybrid Permanent We're a growing technology company based in Cambridge, building AI-powered products and internal tooling. We're looking for an AI Platform Engineer to help design, build, and scale the infrastructure and systems that power our AI/LLM-driven applications. The Role: Design and build scalable back-end services and APIs to support AI/LLM-powered features Develop and maintain infrastructure for deploying, monitoring, and scaling AI models in production Integrate cloud and/or locally hosted LLMs (e.g. OpenAI, Anthropic, Azure OpenAI, open-source models) into live products Build RAG pipelines, agentic workflows, and prompt/conversation systems Collaborate with data, product, and engineering teams to translate business requirements into technical solutions Implement CI/CD pipelines, monitoring, and observability for AI-driven services Own the full lifecycle: experimentation, prototyping, and production deployment What We're Looking For: Strong commercial experience with Python and/or Java, plus cloud platforms (Azure, AWS, or GCP) Hands-on experience with LLM-based application development (RAG, agents, copilots) Familiarity with vector databases, embeddings, and prompt engineering Experience with containerisation and orchestration (Docker/Kubernetes) a plus Strong understanding of scalable, production-grade system design Comfortable working across experimentation and live deployment environments What's on Offer: Competitive salary + benefits package Hybrid working model Opportunity to shape AI strategy and architecture from the ground up Collaborative, innovation-focused culture
Aug 21, 2026
Full time
AI Platform Engineer - Cambridge £55,000 - £65,000 DOE Hybrid Permanent We're a growing technology company based in Cambridge, building AI-powered products and internal tooling. We're looking for an AI Platform Engineer to help design, build, and scale the infrastructure and systems that power our AI/LLM-driven applications. The Role: Design and build scalable back-end services and APIs to support AI/LLM-powered features Develop and maintain infrastructure for deploying, monitoring, and scaling AI models in production Integrate cloud and/or locally hosted LLMs (e.g. OpenAI, Anthropic, Azure OpenAI, open-source models) into live products Build RAG pipelines, agentic workflows, and prompt/conversation systems Collaborate with data, product, and engineering teams to translate business requirements into technical solutions Implement CI/CD pipelines, monitoring, and observability for AI-driven services Own the full lifecycle: experimentation, prototyping, and production deployment What We're Looking For: Strong commercial experience with Python and/or Java, plus cloud platforms (Azure, AWS, or GCP) Hands-on experience with LLM-based application development (RAG, agents, copilots) Familiarity with vector databases, embeddings, and prompt engineering Experience with containerisation and orchestration (Docker/Kubernetes) a plus Strong understanding of scalable, production-grade system design Comfortable working across experimentation and live deployment environments What's on Offer: Competitive salary + benefits package Hybrid working model Opportunity to shape AI strategy and architecture from the ground up Collaborative, innovation-focused culture
IT Support Engineer Location: Clacton-on-Sea Salary: Up to £30,000 Type: Full-Time Permanent A growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team. This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients. Key Responsibilities Providing 1st line technical support via phone, email, and remote support tools Logging and managing support tickets Troubleshooting basic hardware, software, printer, and connectivity issues Supporting Microsoft 365 users including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft 365 Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support Friendly and supportive team environment Exposure to a variety of technologies and clients Pension and holiday package Ideal for someone looking to grow their IT career within a supportive and fast-growing business.
Aug 21, 2026
Full time
IT Support Engineer Location: Clacton-on-Sea Salary: Up to £30,000 Type: Full-Time Permanent A growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team. This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients. Key Responsibilities Providing 1st line technical support via phone, email, and remote support tools Logging and managing support tickets Troubleshooting basic hardware, software, printer, and connectivity issues Supporting Microsoft 365 users including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft 365 Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support Friendly and supportive team environment Exposure to a variety of technologies and clients Pension and holiday package Ideal for someone looking to grow their IT career within a supportive and fast-growing business.
Senior PR Account Manager West Midlands (Must drive as remote location) £35,000 - £42,000 + Benefits Interviewing Now Immediate Start Available Are you a seasoned PR professional looking for your next challenge in a fast-paced agency environment? We're working with a well-established and highly respected communications agency in the Birmingham area that is looking to add a talented Senior PR Account Manager to its growing team. This is an excellent opportunity to work across a diverse portfolio of clients, delivering impactful campaigns and building strong media relationships. The Role As Senior PR Account Manager, you'll take ownership of client accounts, manage media outreach strategies, create compelling content, and play a key role in delivering successful campaigns across multiple sectors. You'll be confident working directly with senior stakeholders, pitching stories to journalists, managing events, and ensuring exceptional client service in a busy agency setting. Key Responsibilities Developing and executing PR and communications strategies Building and maintaining strong media relationships Securing high-quality media coverage across regional, national, and trade press Writing engaging press releases, thought leadership articles, features, and campaign content Supporting and managing client events and PR activations Leading client communications and presenting campaign updates Pitching stories and ideas to journalists and key media contacts Managing multiple projects and deadlines simultaneously Supporting junior team members where required About You 5-6+ years' experience within PR, communications, media relations, or journalism Strong track record of securing media coverage and managing stakeholder relationships Excellent content writing and storytelling skills Confident communicator who enjoys speaking with journalists, clients, and senior stakeholders Comfortable working in a fast-paced, deadline-driven environment Strong commercial awareness and understanding of digital business and communications Agency experience is highly desirable but not essential Background in journalism would be particularly advantageous Proactive, organised, and able to manage competing priorities effectively What's on Offer? Salary of £35,000 - £42,000 depending on experience Opportunity to join an established and growing agency Diverse and interesting client portfolio Genuine career progression opportunities Collaborative and supportive team environment Immediate interview availability with a view to starting ASAP If you're an ambitious PR professional ready to take the next step in your career, we'd love to hear from you.
Aug 18, 2026
Full time
Senior PR Account Manager West Midlands (Must drive as remote location) £35,000 - £42,000 + Benefits Interviewing Now Immediate Start Available Are you a seasoned PR professional looking for your next challenge in a fast-paced agency environment? We're working with a well-established and highly respected communications agency in the Birmingham area that is looking to add a talented Senior PR Account Manager to its growing team. This is an excellent opportunity to work across a diverse portfolio of clients, delivering impactful campaigns and building strong media relationships. The Role As Senior PR Account Manager, you'll take ownership of client accounts, manage media outreach strategies, create compelling content, and play a key role in delivering successful campaigns across multiple sectors. You'll be confident working directly with senior stakeholders, pitching stories to journalists, managing events, and ensuring exceptional client service in a busy agency setting. Key Responsibilities Developing and executing PR and communications strategies Building and maintaining strong media relationships Securing high-quality media coverage across regional, national, and trade press Writing engaging press releases, thought leadership articles, features, and campaign content Supporting and managing client events and PR activations Leading client communications and presenting campaign updates Pitching stories and ideas to journalists and key media contacts Managing multiple projects and deadlines simultaneously Supporting junior team members where required About You 5-6+ years' experience within PR, communications, media relations, or journalism Strong track record of securing media coverage and managing stakeholder relationships Excellent content writing and storytelling skills Confident communicator who enjoys speaking with journalists, clients, and senior stakeholders Comfortable working in a fast-paced, deadline-driven environment Strong commercial awareness and understanding of digital business and communications Agency experience is highly desirable but not essential Background in journalism would be particularly advantageous Proactive, organised, and able to manage competing priorities effectively What's on Offer? Salary of £35,000 - £42,000 depending on experience Opportunity to join an established and growing agency Diverse and interesting client portfolio Genuine career progression opportunities Collaborative and supportive team environment Immediate interview availability with a view to starting ASAP If you're an ambitious PR professional ready to take the next step in your career, we'd love to hear from you.
Sales Director Industry: Group Sales Director - MSP / Managed IT Services Salary: Competitive + Bonus + Benefits Location: Remote The Opportunity A well-established, multi-entity group in the SME-focused IT services and Managed Services (MSP) sector is looking for a Group Sales Director to build and own its national sales engine. This is a rare opportunity to shape commercial strategy for a growing group of MSP businesses, professionalising sales operations across multiple regional entities while protecting the local relationships that SME customers value. You will report directly to the CEO and play a central role in the group's next phase of growth, including expansion into AI and cyber as new revenue pillars. The Role You will take ownership of sales across a group of regional entities, which are currently driven largely by Managing Directors acting as their own sales leaders. Your role is to bring structure, measurement and repeatability to that activity without losing the local, relationship-led service that underpins customer retention. Sales Operations Embed a consistent customer journey covering lead generation, nurture, QBRs, annual client budgets and a 12-month pipeline per account. Drive MD sales activity and hold leaders accountable for pipeline hygiene and QBR completion. Work with Technology and Finance to productise the group's offering into a standardised, sellable product set. Own whitespace analysis, pricing and packaging strategy across the customer base. Build and operate ARR/MRR forecasting, lead generation and order-book systems as the single source of commercial truth. Personally lead larger, multi-region opportunities within the group's ICP, including SME accounts of roughly 20 to 200+ seats. Take ownership of significant inbound opportunities centrally rather than routing them straight to a regional MD. Carry out client visits where group-level weight and credibility add value. Standards & Growth Professionalise commercial best practice across entities, with a focus on land-and-expand and wallet-share growth, not just new logos. Convert marketing-generated leads from MQL to SQL to close in partnership with the CMO. Build a 90-day sales playbook for onboarding, retention and account manager/rep training. Drive cross-sell and upsell plays across the existing customer base. Provide succession cover, stepping in on client relationships when an MD is unavailable or exits. Build out a group-level sales team over time, including regional sales directors and SDRs, as the business grows through acquisition. Design the group's sales compensation and incentive model, aligned to margin and retention. Own the commercial section of the monthly board pack, including pipeline, ARR/MRR forecast, conversion rates and KPIs. Champion AI and cyber as new areas of proposition and pipeline development, working with marketing and technical leadership. About You A blended sales leader who is equally strong in sales operations and enablement, including activity, cadence and measurement, and credible as a hands-on seller who can win and visit larger accounts. Background in SME-focused IT services, MSP or comparable recurring-revenue B2B, with a clear understanding of the sell, nurture, review and refresh cycle rather than a one-off sale. Able to command the respect of entrepreneurial MDs and drive performance without owning every customer relationship personally. Comfortable operating across multiple regions and entities, setting standards centrally and executing locally. Genuine long-term, top-tier calibre, with the capacity to grow into a larger national platform role as the group scales. Improved MQL-to-SQL conversion and CAC within target. New logo wins within the ideal customer profile and improved wallet share across the existing base. Consistent QBR completion, client budgets and a live, monitored 12-month pipeline per account. Direct contribution to group revenue and EBITDA through larger, multi-region and multi-site wins. Why Apply This is a genuine build role, not a maintenance role. It offers the chance to design a national sales function from the ground up, backed by CEO-level sponsorship and a clear growth strategy, including acquisitions and new AI and cyber pillars. You will have real autonomy to shape process, pricing, team structure and incentive design.
Aug 18, 2026
Full time
Sales Director Industry: Group Sales Director - MSP / Managed IT Services Salary: Competitive + Bonus + Benefits Location: Remote The Opportunity A well-established, multi-entity group in the SME-focused IT services and Managed Services (MSP) sector is looking for a Group Sales Director to build and own its national sales engine. This is a rare opportunity to shape commercial strategy for a growing group of MSP businesses, professionalising sales operations across multiple regional entities while protecting the local relationships that SME customers value. You will report directly to the CEO and play a central role in the group's next phase of growth, including expansion into AI and cyber as new revenue pillars. The Role You will take ownership of sales across a group of regional entities, which are currently driven largely by Managing Directors acting as their own sales leaders. Your role is to bring structure, measurement and repeatability to that activity without losing the local, relationship-led service that underpins customer retention. Sales Operations Embed a consistent customer journey covering lead generation, nurture, QBRs, annual client budgets and a 12-month pipeline per account. Drive MD sales activity and hold leaders accountable for pipeline hygiene and QBR completion. Work with Technology and Finance to productise the group's offering into a standardised, sellable product set. Own whitespace analysis, pricing and packaging strategy across the customer base. Build and operate ARR/MRR forecasting, lead generation and order-book systems as the single source of commercial truth. Personally lead larger, multi-region opportunities within the group's ICP, including SME accounts of roughly 20 to 200+ seats. Take ownership of significant inbound opportunities centrally rather than routing them straight to a regional MD. Carry out client visits where group-level weight and credibility add value. Standards & Growth Professionalise commercial best practice across entities, with a focus on land-and-expand and wallet-share growth, not just new logos. Convert marketing-generated leads from MQL to SQL to close in partnership with the CMO. Build a 90-day sales playbook for onboarding, retention and account manager/rep training. Drive cross-sell and upsell plays across the existing customer base. Provide succession cover, stepping in on client relationships when an MD is unavailable or exits. Build out a group-level sales team over time, including regional sales directors and SDRs, as the business grows through acquisition. Design the group's sales compensation and incentive model, aligned to margin and retention. Own the commercial section of the monthly board pack, including pipeline, ARR/MRR forecast, conversion rates and KPIs. Champion AI and cyber as new areas of proposition and pipeline development, working with marketing and technical leadership. About You A blended sales leader who is equally strong in sales operations and enablement, including activity, cadence and measurement, and credible as a hands-on seller who can win and visit larger accounts. Background in SME-focused IT services, MSP or comparable recurring-revenue B2B, with a clear understanding of the sell, nurture, review and refresh cycle rather than a one-off sale. Able to command the respect of entrepreneurial MDs and drive performance without owning every customer relationship personally. Comfortable operating across multiple regions and entities, setting standards centrally and executing locally. Genuine long-term, top-tier calibre, with the capacity to grow into a larger national platform role as the group scales. Improved MQL-to-SQL conversion and CAC within target. New logo wins within the ideal customer profile and improved wallet share across the existing base. Consistent QBR completion, client budgets and a live, monitored 12-month pipeline per account. Direct contribution to group revenue and EBITDA through larger, multi-region and multi-site wins. Why Apply This is a genuine build role, not a maintenance role. It offers the chance to design a national sales function from the ground up, backed by CEO-level sponsorship and a clear growth strategy, including acquisitions and new AI and cyber pillars. You will have real autonomy to shape process, pricing, team structure and incentive design.
SEO Executive £30-£35k (DOE) North London (Hybrid- 3 days on-site) About the Company My client is a fast-growing digital marketing agency based in North London, recognised for delivering strategic, data-led results for a diverse range of brands. As the agency continues to expand, they are looking for a driven and detail-focused SEO Executive to join their growing team. The Role The SEO Executive will support the delivery of high-impact SEO strategies that enhance visibility, improve organic performance, and contribute to overall digital success. The successful candidate will help manage and optimise campaigns across multiple sectors. Key Responsibilities Conduct detailed keyword research, competitor analysis, and market insights Optimise on-page elements including metadata, content structure, and internal linking Support technical SEO audits and coordinate with developers to implement recommendations Monitor and report on organic performance using leading SEO and analytics tools Contribute SEO insights to content strategy and editorial planning Stay updated with industry trends, Google algorithm changes, and best practices Support client reporting and occasionally present performance insights Skills & Experience My client is looking for someone with: Proven experience in SEO strategy, including on-page, off-page, and technical SEO Hands-on experience with SEMrush , GA4 , Screaming Frog , Ahrefs , and other core SEO platforms Familiarity with using AI tools to enhance workflow, research, and optimisation Strong analytical skills with a keen eye for detail Excellent communication skills and the ability to simplify technical insights 1-3 years of SEO experience (agency background preferred but not essential) What They Offer Competitive salary based on experience Hybrid working environment (North London, 3-days a week on-site) Clear opportunities for career progression within a scaling agency Professional training budget and continuous development support Friendly, collaborative team culture Regular team socials and wellbeing perks
Aug 14, 2026
Full time
SEO Executive £30-£35k (DOE) North London (Hybrid- 3 days on-site) About the Company My client is a fast-growing digital marketing agency based in North London, recognised for delivering strategic, data-led results for a diverse range of brands. As the agency continues to expand, they are looking for a driven and detail-focused SEO Executive to join their growing team. The Role The SEO Executive will support the delivery of high-impact SEO strategies that enhance visibility, improve organic performance, and contribute to overall digital success. The successful candidate will help manage and optimise campaigns across multiple sectors. Key Responsibilities Conduct detailed keyword research, competitor analysis, and market insights Optimise on-page elements including metadata, content structure, and internal linking Support technical SEO audits and coordinate with developers to implement recommendations Monitor and report on organic performance using leading SEO and analytics tools Contribute SEO insights to content strategy and editorial planning Stay updated with industry trends, Google algorithm changes, and best practices Support client reporting and occasionally present performance insights Skills & Experience My client is looking for someone with: Proven experience in SEO strategy, including on-page, off-page, and technical SEO Hands-on experience with SEMrush , GA4 , Screaming Frog , Ahrefs , and other core SEO platforms Familiarity with using AI tools to enhance workflow, research, and optimisation Strong analytical skills with a keen eye for detail Excellent communication skills and the ability to simplify technical insights 1-3 years of SEO experience (agency background preferred but not essential) What They Offer Competitive salary based on experience Hybrid working environment (North London, 3-days a week on-site) Clear opportunities for career progression within a scaling agency Professional training budget and continuous development support Friendly, collaborative team culture Regular team socials and wellbeing perks
Field & Service Desk Engineer London / Hybrid / Up to £40,000 / Full-Time / Permanent The Opportunity: We are working with a well-established and highly regarded IT Managed Service Provider serving the financial sector across London and the UK. Due to continued growth and client demand, they are seeking an experienced Field & Service Desk Engineer to join their close-knit technical team. This is a genuinely varied and hands-on role. You will spend the majority of your time on client sites, acting as a trusted face of the business, while also contributing to the service desk when not deployed in the field. The ideal candidate will be someone who thrives on variety, takes pride in their work, and is comfortable operating independently across multiple client environments. Responsibilities include: Travelling to client sites across London and surrounding areas to deliver onsite technical support Supporting the internal service desk team remotely when not on client premises Building and maintaining strong working relationships with client stakeholders Troubleshooting and resolving complex issues across desktop, server, and cloud environments Documenting incidents and resolutions Escalating issues appropriately Working collaboratively with colleagues Acting as an ambassador for the business at all times, upholding the company's reputation for quality service You will need to demonstrate genuine experience working in a fast-paced MSP environment and be confident operating across multiple client sites. Specifically, we require: A minimum of 3 years' experience working within an MSP or IT Solution Provider environment, this is essential At least 2 year of field engineering experience, visiting and supporting multiple customer sites Strong 2nd line service desk background with the ability to manage competing priorities Microsoft Azure, Active Directory, Windows Server, and Office 365 Microsoft Exchange / Outlook administration VMware / Hyper-V Data backup solutions -VEEAM or equivalent Networking fundamentals - LAN, WAN, VPN, Wi-Fi, firewall configuration Strong PC hardware Software troubleshooting Excellent communication skills Professional, client-facing manner Location The role is primarily field-based across London and client sites, with time also spent working remotely and from the company's office base. Candidates must be within commutable distance of Central London. To find out more or apply in confidence, please apply to this role - this will land directly into the responsible consultant's inbox, from which we will contact you if relevant. Please note: the details of our client and their business are not to be disclosed to any third party without prior consent. Thank you for your interest!
May 25, 2026
Full time
Field & Service Desk Engineer London / Hybrid / Up to £40,000 / Full-Time / Permanent The Opportunity: We are working with a well-established and highly regarded IT Managed Service Provider serving the financial sector across London and the UK. Due to continued growth and client demand, they are seeking an experienced Field & Service Desk Engineer to join their close-knit technical team. This is a genuinely varied and hands-on role. You will spend the majority of your time on client sites, acting as a trusted face of the business, while also contributing to the service desk when not deployed in the field. The ideal candidate will be someone who thrives on variety, takes pride in their work, and is comfortable operating independently across multiple client environments. Responsibilities include: Travelling to client sites across London and surrounding areas to deliver onsite technical support Supporting the internal service desk team remotely when not on client premises Building and maintaining strong working relationships with client stakeholders Troubleshooting and resolving complex issues across desktop, server, and cloud environments Documenting incidents and resolutions Escalating issues appropriately Working collaboratively with colleagues Acting as an ambassador for the business at all times, upholding the company's reputation for quality service You will need to demonstrate genuine experience working in a fast-paced MSP environment and be confident operating across multiple client sites. Specifically, we require: A minimum of 3 years' experience working within an MSP or IT Solution Provider environment, this is essential At least 2 year of field engineering experience, visiting and supporting multiple customer sites Strong 2nd line service desk background with the ability to manage competing priorities Microsoft Azure, Active Directory, Windows Server, and Office 365 Microsoft Exchange / Outlook administration VMware / Hyper-V Data backup solutions -VEEAM or equivalent Networking fundamentals - LAN, WAN, VPN, Wi-Fi, firewall configuration Strong PC hardware Software troubleshooting Excellent communication skills Professional, client-facing manner Location The role is primarily field-based across London and client sites, with time also spent working remotely and from the company's office base. Candidates must be within commutable distance of Central London. To find out more or apply in confidence, please apply to this role - this will land directly into the responsible consultant's inbox, from which we will contact you if relevant. Please note: the details of our client and their business are not to be disclosed to any third party without prior consent. Thank you for your interest!
IT Support Engineer Location: Aylesbury, Buckinghamshire Salary: Up to £34,000 Set-up: Hybrid Working, Occasional Client Site Visits Required The Opportunity We're working with a growing and customer-focused IT provider looking to add an enthusiastic IT Support Engineer to their technical team based in Aylesbury. This is a fantastic opportunity for someone with strong 1st/2nd Line experience who enjoys a varied role combining remote support, onsite client interaction, and project exposure. You'll be joining a collaborative environment where customer service and technical delivery are equally valued, supporting a broad client base across Microsoft environments and modern cloud technologies. Responsibilities Providing 1st and 2nd Line technical support to a range of users and clients Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Exchange Online, Teams, and SharePoint Managing users through Active Directory and Azure/Entra ID Assisting with laptop/desktop builds, installations, and deployments Escalating complex issues where required while maintaining ownership throughout Supporting basic networking issues including switches, routers, and Wi-Fi connectivity Participating in occasional client site visits for support and project work Maintaining accurate ticket updates and documentation within the service desk system Delivering excellent customer service and communication at all levels Skills & Experience Required Previous experience within a 1st/2nd Line Support or IT Support Engineer position Strong troubleshooting skills across Windows environments Experience supporting: Microsoft 365 Active Directory Azure/Entra ID Windows 10/11 Basic networking Experience working within an MSP or fast-paced support environment is highly desirable Strong communication and customer-facing skills Full UK driving licence preferred due to occasional site visits What's on Offer Salary up to £34,000 Hybrid working arrangement Exposure to a wide variety of technologies and environments Supportive and collaborative team culture Ongoing training and development opportunities Opportunity to gain project exposure alongside support responsibilities If you're looking for a role where no two days are the same and you can continue developing your technical skillset within a growing IT environment, we'd love to hear from you.
May 24, 2026
Full time
IT Support Engineer Location: Aylesbury, Buckinghamshire Salary: Up to £34,000 Set-up: Hybrid Working, Occasional Client Site Visits Required The Opportunity We're working with a growing and customer-focused IT provider looking to add an enthusiastic IT Support Engineer to their technical team based in Aylesbury. This is a fantastic opportunity for someone with strong 1st/2nd Line experience who enjoys a varied role combining remote support, onsite client interaction, and project exposure. You'll be joining a collaborative environment where customer service and technical delivery are equally valued, supporting a broad client base across Microsoft environments and modern cloud technologies. Responsibilities Providing 1st and 2nd Line technical support to a range of users and clients Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Exchange Online, Teams, and SharePoint Managing users through Active Directory and Azure/Entra ID Assisting with laptop/desktop builds, installations, and deployments Escalating complex issues where required while maintaining ownership throughout Supporting basic networking issues including switches, routers, and Wi-Fi connectivity Participating in occasional client site visits for support and project work Maintaining accurate ticket updates and documentation within the service desk system Delivering excellent customer service and communication at all levels Skills & Experience Required Previous experience within a 1st/2nd Line Support or IT Support Engineer position Strong troubleshooting skills across Windows environments Experience supporting: Microsoft 365 Active Directory Azure/Entra ID Windows 10/11 Basic networking Experience working within an MSP or fast-paced support environment is highly desirable Strong communication and customer-facing skills Full UK driving licence preferred due to occasional site visits What's on Offer Salary up to £34,000 Hybrid working arrangement Exposure to a wide variety of technologies and environments Supportive and collaborative team culture Ongoing training and development opportunities Opportunity to gain project exposure alongside support responsibilities If you're looking for a role where no two days are the same and you can continue developing your technical skillset within a growing IT environment, we'd love to hear from you.
Software Engineer Kent (Hybrid, initially onsite) Salary £30-35k (doe) NO SPONSORSHIP PROVIDED FOR THIS ROLE We're working with a growing technology business based in Kent operating in the managed connectivity and infrastructure space, delivering secure, resilient network solutions and in-house software platforms used across critical industries such as construction, engineering, and utilities. They are looking for a curious, driven Associate Software Engineer to join their development team, supporting internal platforms and contributing to new AI-driven automation and cloud-based systems . This is a strong opportunity for someone early in their career who is passionate about software development, AI, and modern cloud engineering , and wants to grow within a supportive, forward-thinking team. Tech Stack C# / .NET (incl. .NET 10) Blazor Azure Terraform Microservices architecture PostgreSQL Git & CI/CD (GitHub Actions) AI tooling & automation (Copilot, LLM workflows) Responsibilities Build and maintain internal web applications Work with developers and product owners to deliver new features Contribute to AI-assisted automation and workflow improvements Write clean, maintainable code and follow best practices Participate in code reviews, sprint planning, and agile ceremonies Continuously develop technical skills with team support About You Some experience with C# / .NET or another backend language Exposure to frontend frameworks (Blazor, React, Angular, Vue, MVC, etc.) Understanding of web applications (HTML, CSS, APIs) Experience with Git/version control Strong interest in AI, automation, and cloud technologies Personal projects or coursework welcome Bonus Azure or cloud exposure Docker / Kubernetes CI/CD pipelines Testing practices (unit/UI) SQL databases (PostgreSQL, etc.) Location Kent-based (must be commutable - no London candidates) Onsite initially, moving to hybrid working
May 24, 2026
Full time
Software Engineer Kent (Hybrid, initially onsite) Salary £30-35k (doe) NO SPONSORSHIP PROVIDED FOR THIS ROLE We're working with a growing technology business based in Kent operating in the managed connectivity and infrastructure space, delivering secure, resilient network solutions and in-house software platforms used across critical industries such as construction, engineering, and utilities. They are looking for a curious, driven Associate Software Engineer to join their development team, supporting internal platforms and contributing to new AI-driven automation and cloud-based systems . This is a strong opportunity for someone early in their career who is passionate about software development, AI, and modern cloud engineering , and wants to grow within a supportive, forward-thinking team. Tech Stack C# / .NET (incl. .NET 10) Blazor Azure Terraform Microservices architecture PostgreSQL Git & CI/CD (GitHub Actions) AI tooling & automation (Copilot, LLM workflows) Responsibilities Build and maintain internal web applications Work with developers and product owners to deliver new features Contribute to AI-assisted automation and workflow improvements Write clean, maintainable code and follow best practices Participate in code reviews, sprint planning, and agile ceremonies Continuously develop technical skills with team support About You Some experience with C# / .NET or another backend language Exposure to frontend frameworks (Blazor, React, Angular, Vue, MVC, etc.) Understanding of web applications (HTML, CSS, APIs) Experience with Git/version control Strong interest in AI, automation, and cloud technologies Personal projects or coursework welcome Bonus Azure or cloud exposure Docker / Kubernetes CI/CD pipelines Testing practices (unit/UI) SQL databases (PostgreSQL, etc.) Location Kent-based (must be commutable - no London candidates) Onsite initially, moving to hybrid working
Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving user issues across desktops, servers, cloud and network environments Supporting the second and third line engineers in technical issues and projects when required Monitoring systems, escalating complex issues, and helping improve processes Collaborating with senior engineers to expand your technical knowledge Providing excellent customer service with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys problem solving and working as part of a team What's in It for You £27,000 salary Hybrid working Paid professional certifications (Microsoft, Networking, Security etc.) Great culture, supportive management, and ongoing career development Exposure to modern technologies across cloud, virtualisation, networking and more Opportunity to progress into 2nd line, cloud, networking or project roles If you think this role could be the ideal next step in your career we want to hear from you! Apply now with an up-to-date CV to be considered.
May 22, 2026
Full time
Role: IT Support Engineer Location: Bromsgrove (Hybrid Working) Salary: £30,000 + Paid Certifications Are you an enthusiastic IT Support Engineer looking to develop your career in a supportive, modern, and fast-growing tech environment? This is a fantastic opportunity to join a friendly MSP-style team where you'll work with a wide range of technologies, gain hands-on experience, and receive fully funded certifications to help you progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving user issues across desktops, servers, cloud and network environments Supporting the second and third line engineers in technical issues and projects when required Monitoring systems, escalating complex issues, and helping improve processes Collaborating with senior engineers to expand your technical knowledge Providing excellent customer service with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys problem solving and working as part of a team What's in It for You £27,000 salary Hybrid working Paid professional certifications (Microsoft, Networking, Security etc.) Great culture, supportive management, and ongoing career development Exposure to modern technologies across cloud, virtualisation, networking and more Opportunity to progress into 2nd line, cloud, networking or project roles If you think this role could be the ideal next step in your career we want to hear from you! Apply now with an up-to-date CV to be considered.
Role: Solution Architect Industry: IT Managed Services Sector: Education Salary: up to £80,000 depending on experience e Location: South of England / London I'm working with a well-established, fast-growing MSP that specialises in delivering IT services into the education sector - some of the UK's most recognised independent schools, colleges and academies. They're expanding their technical leadership team and looking for a Solution Architect to own the design of complex IT projects across their client base. If you love the design side of the job - the part where you take a messy brief, walk a site, talk to the people who'll actually use it, and turn it into a design that's elegant on paper and bulletproof in delivery - this is the one. What you'll be doing Owning the technical design of complex infrastructure, cloud, network and security projects. Producing High-Level Designs (HLDs) and Low-Level Designs (LLDs) that engineering teams can build to with confidence. Partnering with Account Managers and Project Managers on scoping, proposals, and statements of work. Acting as the technical authority in client meetings - building trust with IT Directors, Bursars and Heads. Providing design governance and mentoring Project Engineers as they grow. Building out reusable reference architectures and education-sector design standards. What we're looking for A proven Solution Architect, Principal Engineer or senior Project Engineer with real HLD/LLD experience. MSP background strongly preferred - you understand the rhythm of project-led delivery across multiple clients. Deep Microsoft stack: M365, Azure, Entra ID, Intune, Windows Server, AD, Exchange. Strong virtualisation (Hyper-V / VMware) and networking (VLANs, firewalls, wireless). Solid grounding in cyber security, backup, and BC/DR design. Excellent technical writing - your documents are the deliverable. Education-sector experience is a real plus, but strong MSP architects from complex multi-site SME environments will absolutely be considered. Why this one Part of a larger group - 200+ technologists across multiple UK and Ireland offices. Microsoft Solutions Partner with strong vendor relationships. 15+ years specialising in education - working with the country's most respected schools. Growing fast, investing heavily, and genuinely people-first. Hybrid working, real progression, and a culture where good work gets recognised. Interested? Drop me a DM or send your CV across for a confidential chat - happy to share more detail on the business once we're talking.
May 22, 2026
Full time
Role: Solution Architect Industry: IT Managed Services Sector: Education Salary: up to £80,000 depending on experience e Location: South of England / London I'm working with a well-established, fast-growing MSP that specialises in delivering IT services into the education sector - some of the UK's most recognised independent schools, colleges and academies. They're expanding their technical leadership team and looking for a Solution Architect to own the design of complex IT projects across their client base. If you love the design side of the job - the part where you take a messy brief, walk a site, talk to the people who'll actually use it, and turn it into a design that's elegant on paper and bulletproof in delivery - this is the one. What you'll be doing Owning the technical design of complex infrastructure, cloud, network and security projects. Producing High-Level Designs (HLDs) and Low-Level Designs (LLDs) that engineering teams can build to with confidence. Partnering with Account Managers and Project Managers on scoping, proposals, and statements of work. Acting as the technical authority in client meetings - building trust with IT Directors, Bursars and Heads. Providing design governance and mentoring Project Engineers as they grow. Building out reusable reference architectures and education-sector design standards. What we're looking for A proven Solution Architect, Principal Engineer or senior Project Engineer with real HLD/LLD experience. MSP background strongly preferred - you understand the rhythm of project-led delivery across multiple clients. Deep Microsoft stack: M365, Azure, Entra ID, Intune, Windows Server, AD, Exchange. Strong virtualisation (Hyper-V / VMware) and networking (VLANs, firewalls, wireless). Solid grounding in cyber security, backup, and BC/DR design. Excellent technical writing - your documents are the deliverable. Education-sector experience is a real plus, but strong MSP architects from complex multi-site SME environments will absolutely be considered. Why this one Part of a larger group - 200+ technologists across multiple UK and Ireland offices. Microsoft Solutions Partner with strong vendor relationships. 15+ years specialising in education - working with the country's most respected schools. Growing fast, investing heavily, and genuinely people-first. Hybrid working, real progression, and a culture where good work gets recognised. Interested? Drop me a DM or send your CV across for a confidential chat - happy to share more detail on the business once we're talking.
IT Support Engineer Location: Clacton-on-Sea Salary: Up to £30,000 Type: Full-Time Permanent A growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team. This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients. Key Responsibilities Providing 1st line technical support via phone, email, and remote support tools Logging and managing support tickets Troubleshooting basic hardware, software, printer, and connectivity issues Supporting Microsoft 365 users including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft 365 Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support Friendly and supportive team environment Exposure to a variety of technologies and clients Pension and holiday package Ideal for someone looking to grow their IT career within a supportive and fast-growing business.
May 21, 2026
Full time
IT Support Engineer Location: Clacton-on-Sea Salary: Up to £30,000 Type: Full-Time Permanent A growing IT services provider based in Clacton-on-Sea is looking to hire a friendly and motivated 1st Line IT Support Engineer to join its expanding support team. This is an excellent opportunity for someone early in their IT career who is looking to build hands-on experience within a busy MSP environment, working with a wide range of technologies and clients. Key Responsibilities Providing 1st line technical support via phone, email, and remote support tools Logging and managing support tickets Troubleshooting basic hardware, software, printer, and connectivity issues Supporting Microsoft 365 users including password resets and mailbox support Setting up laptops, desktops, and user accounts Escalating more complex issues to senior engineers when required Delivering excellent customer service to end users Skills & Experience Previous IT support experience or IT qualification preferred Basic understanding of Windows operating systems and Microsoft 365 Good communication and customer service skills Eagerness to learn and develop technically Ability to work well within a team environment Full UK driving licence beneficial but not essential What's On Offer Salary up to £30,000 Ongoing training and development Clear progression opportunities into 2nd line support Friendly and supportive team environment Exposure to a variety of technologies and clients Pension and holiday package Ideal for someone looking to grow their IT career within a supportive and fast-growing business.
Role: Service and Operations Manager Location: London Salary: £45,000 - £60,000 per annum Setup: Full-time 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients. This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset. You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service. Key Responsibilities Service Operations Leadership Lead and develop the service desk and field engineering teams. Ensure all client service requests are prioritised and resolved within agreed SLAs. Drive accountability, ownership and high performance across the service function. Implement structured preventative maintenance programmes. Monitor and continuously improve customer satisfaction levels. Stock & Asset Management Take ownership of stock and asset management across warehouse, engineers and client sites. Conduct structured monthly stock takes and maintain accurate stock valuation. Investigate and resolve discrepancies and implement controls to prevent stock loss. Reduce obsolete and excess stock levels. Stock is treated as a financial asset, so accuracy and accountability are essential. Procurement & Cost Control Oversee procurement of parts and consumables. Ensure correct allocation of parts and consumables across service jobs. Monitor supplier spend and identify anomalies. Improve cost efficiency and purchasing discipline. Maintain clear approval processes and procurement audit trails. Systems & Performance Reporting Maintain operational control of service management systems and ERP platforms. Produce structured weekly and monthly operational reports. Analyse service profitability by client, device type and engineer. Identify inefficiencies and implement corrective actions. Establish and track measurable KPIs across service operations. This role requires proactive analysis and operational improvement, not simply report production. Warranty & Profit Recovery Manage consumables and parts warranty claims. Improve recovery from manufacturers. Monitor consumable yield performance. Contribute to improved device-level profitability. Client & Commercial Engagement Conduct service reviews with key client stakeholders. Build strong relationships with client contacts. Identify opportunities for service improvement. Support account retention and service development initiatives. Experience & Skills Required Proven experience leading a service desk or technical service environment. Experience managing field engineering teams or technical support teams. Strong stock control or inventory management experience. Experience overseeing procurement and supplier relationships. ERP or service management system experience (ECi or similar desirable). Strong analytical capability with the ability to interpret operational and financial data. Excellent communication skills and confidence working with both technical teams and clients. Highly organised, structured and accountable. Managed Print Services experience is essential. Personal Attributes We are looking for someone who demonstrates: Strong operational discipline A governance and accountability mindset Commercial awareness Proactive problem solving Confidence challenging inefficiencies Analytical and results-focused thinking The Opportunity This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability. If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.
May 21, 2026
Full time
Role: Service and Operations Manager Location: London Salary: £45,000 - £60,000 per annum Setup: Full-time 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients. This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset. You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service. Key Responsibilities Service Operations Leadership Lead and develop the service desk and field engineering teams. Ensure all client service requests are prioritised and resolved within agreed SLAs. Drive accountability, ownership and high performance across the service function. Implement structured preventative maintenance programmes. Monitor and continuously improve customer satisfaction levels. Stock & Asset Management Take ownership of stock and asset management across warehouse, engineers and client sites. Conduct structured monthly stock takes and maintain accurate stock valuation. Investigate and resolve discrepancies and implement controls to prevent stock loss. Reduce obsolete and excess stock levels. Stock is treated as a financial asset, so accuracy and accountability are essential. Procurement & Cost Control Oversee procurement of parts and consumables. Ensure correct allocation of parts and consumables across service jobs. Monitor supplier spend and identify anomalies. Improve cost efficiency and purchasing discipline. Maintain clear approval processes and procurement audit trails. Systems & Performance Reporting Maintain operational control of service management systems and ERP platforms. Produce structured weekly and monthly operational reports. Analyse service profitability by client, device type and engineer. Identify inefficiencies and implement corrective actions. Establish and track measurable KPIs across service operations. This role requires proactive analysis and operational improvement, not simply report production. Warranty & Profit Recovery Manage consumables and parts warranty claims. Improve recovery from manufacturers. Monitor consumable yield performance. Contribute to improved device-level profitability. Client & Commercial Engagement Conduct service reviews with key client stakeholders. Build strong relationships with client contacts. Identify opportunities for service improvement. Support account retention and service development initiatives. Experience & Skills Required Proven experience leading a service desk or technical service environment. Experience managing field engineering teams or technical support teams. Strong stock control or inventory management experience. Experience overseeing procurement and supplier relationships. ERP or service management system experience (ECi or similar desirable). Strong analytical capability with the ability to interpret operational and financial data. Excellent communication skills and confidence working with both technical teams and clients. Highly organised, structured and accountable. Managed Print Services experience is essential. Personal Attributes We are looking for someone who demonstrates: Strong operational discipline A governance and accountability mindset Commercial awareness Proactive problem solving Confidence challenging inefficiencies Analytical and results-focused thinking The Opportunity This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability. If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.
Role: 2nd Line IT Engineer (MSP) - Service Desk & Field Based Location: Bromsgrove Salary: £35,000 We are a growing Managed Service Provider (MSP) looking for a skilled and motivated 2nd Line IT Engineer to join our team. This is a varied role combining service desk support with on-site client work , ideal for someone who enjoys both troubleshooting remotely and getting hands-on in the field. About the Role As a 2nd Line Engineer, you'll be a key escalation point for technical issues while also delivering high-quality on-site support to our clients. You'll work across a wide range of technologies, with a strong emphasis on networking . Key Responsibilities Provide 2nd line support for desktops, servers, and network infrastructure Troubleshoot and resolve escalated technical issues efficiently Perform on-site installations, maintenance, and support visits Configure and support network devices (routers, switches, firewalls) Assist with project work, including system upgrades and migrations Maintain clear documentation and update tickets within the helpdesk system Deliver excellent customer service at all times Skills & Experience Required Previous experience in a 2nd line role, ideally within an MSP environment Strong networking knowledge (TCP/IP, VLANs, DNS, DHCP, VPNs) Experience with firewalls and switches (e.g. Cisco, Ubiquiti, Fortinet, etc.) Solid understanding of Microsoft environments (Windows Server, Microsoft 365, Active Directory) Experience with remote support tools and ticketing systems Full UK driving licence (essential for field-based work) Desirable Skills Experience with virtualisation (e.g. VMware, Hyper-V) Knowledge of backup and disaster recovery solutions Exposure to cloud platforms such as Azure What We Offer Paid for training and certifications Allotted study time in your working week Excellent career progression Apply Now If you're a proactive IT professional who enjoys solving problems and working directly with clients, we'd love to hear from you.
May 20, 2026
Full time
Role: 2nd Line IT Engineer (MSP) - Service Desk & Field Based Location: Bromsgrove Salary: £35,000 We are a growing Managed Service Provider (MSP) looking for a skilled and motivated 2nd Line IT Engineer to join our team. This is a varied role combining service desk support with on-site client work , ideal for someone who enjoys both troubleshooting remotely and getting hands-on in the field. About the Role As a 2nd Line Engineer, you'll be a key escalation point for technical issues while also delivering high-quality on-site support to our clients. You'll work across a wide range of technologies, with a strong emphasis on networking . Key Responsibilities Provide 2nd line support for desktops, servers, and network infrastructure Troubleshoot and resolve escalated technical issues efficiently Perform on-site installations, maintenance, and support visits Configure and support network devices (routers, switches, firewalls) Assist with project work, including system upgrades and migrations Maintain clear documentation and update tickets within the helpdesk system Deliver excellent customer service at all times Skills & Experience Required Previous experience in a 2nd line role, ideally within an MSP environment Strong networking knowledge (TCP/IP, VLANs, DNS, DHCP, VPNs) Experience with firewalls and switches (e.g. Cisco, Ubiquiti, Fortinet, etc.) Solid understanding of Microsoft environments (Windows Server, Microsoft 365, Active Directory) Experience with remote support tools and ticketing systems Full UK driving licence (essential for field-based work) Desirable Skills Experience with virtualisation (e.g. VMware, Hyper-V) Knowledge of backup and disaster recovery solutions Exposure to cloud platforms such as Azure What We Offer Paid for training and certifications Allotted study time in your working week Excellent career progression Apply Now If you're a proactive IT professional who enjoys solving problems and working directly with clients, we'd love to hear from you.
Security Compliance Officer Location: Colchester - Essex - must be commutable Sector: Software & IT Services NO VISA SPONSORSHIP - MUST HAVE VALID RIGHT TO WORK A leading software and IT services company is seeking a Security Compliance Officer with experience in Cyber Essentials and/or Cyber Essentials Plus to take ownership of security compliance and certification activities across both internal systems and client environments. This is a key hire within a growing technical organisation where cybersecurity assurance, governance, and compliance are increasingly central to customer delivery and commercial growth. Key Responsibilities Lead and manage Cyber Essentials and Cyber Essentials Plus (CE+) assessments and certification activities Maintain and improve compliance with key frameworks including ISO 27001, GDPR, and internal security policies Conduct internal security audits, control reviews, and risk assessments Support evidence collection and audit readiness across technical teams Work closely with IT support, DevOps, and engineering teams to ensure security controls are implemented and maintained Handle client-facing security questionnaires and compliance requirements Assist in improving the organisation's overall security posture and governance framework Required Experience Experience working with Cyber Essentials and/or Cyber Essentials Plus frameworks and assessments Strong understanding of Cyber Essentials / Cyber Essentials Plus requirements Experience in information security, compliance, GRC, or IT security roles Familiarity with ISO 27001 or similar security frameworks Experience working with technical teams (MSP, software, or IT environments preferred) Desirable IASME Cyber Essentials Assessor/Auditor qualification ISO 27001 Lead Auditor or Implementation experience CISSP, CISM, CISA, or equivalent certifications Experience within MSP, SaaS, or software delivery environments Exposure to client-facing compliance or consultancy work What's on Offer Hybrid working (Essex-based office with flexibility) Opportunity to own and shape security compliance in a growing technical business Exposure to both internal security operations and external client compliance requirements Strong career progression into GRC, Security Manager, or Head of Compliance roles
May 20, 2026
Full time
Security Compliance Officer Location: Colchester - Essex - must be commutable Sector: Software & IT Services NO VISA SPONSORSHIP - MUST HAVE VALID RIGHT TO WORK A leading software and IT services company is seeking a Security Compliance Officer with experience in Cyber Essentials and/or Cyber Essentials Plus to take ownership of security compliance and certification activities across both internal systems and client environments. This is a key hire within a growing technical organisation where cybersecurity assurance, governance, and compliance are increasingly central to customer delivery and commercial growth. Key Responsibilities Lead and manage Cyber Essentials and Cyber Essentials Plus (CE+) assessments and certification activities Maintain and improve compliance with key frameworks including ISO 27001, GDPR, and internal security policies Conduct internal security audits, control reviews, and risk assessments Support evidence collection and audit readiness across technical teams Work closely with IT support, DevOps, and engineering teams to ensure security controls are implemented and maintained Handle client-facing security questionnaires and compliance requirements Assist in improving the organisation's overall security posture and governance framework Required Experience Experience working with Cyber Essentials and/or Cyber Essentials Plus frameworks and assessments Strong understanding of Cyber Essentials / Cyber Essentials Plus requirements Experience in information security, compliance, GRC, or IT security roles Familiarity with ISO 27001 or similar security frameworks Experience working with technical teams (MSP, software, or IT environments preferred) Desirable IASME Cyber Essentials Assessor/Auditor qualification ISO 27001 Lead Auditor or Implementation experience CISSP, CISM, CISA, or equivalent certifications Experience within MSP, SaaS, or software delivery environments Exposure to client-facing compliance or consultancy work What's on Offer Hybrid working (Essex-based office with flexibility) Opportunity to own and shape security compliance in a growing technical business Exposure to both internal security operations and external client compliance requirements Strong career progression into GRC, Security Manager, or Head of Compliance roles
Senior Technical Lead - Platform Integration & Implementation Remote (UK) £85,000 - £90,000 + benefits Permanent Occasional UK travel A well-funded, growth-stage technology group is building the platform backbone for an ambitious UK-wide MSP roll-up. Fully equity-backed, no debt, and acquiring 8-10 regional MSPs per year - this is a founding technical hire to take a greenfield architecture from paper to production. The opportunity The stack has been strategically selected. None of it is live yet. You will be the first internal technical hire, owning the build end-to-end and becoming the internal authority on how the platform is designed, integrated and scaled. You'll stand up the full group stack - PSA, RMM, CRM, financial management, comms and Microsoft 365 - build the integrations and automations that make it operate as a single platform and create the documentation and playbooks that turn every future acquisition onboarding into a repeatable process. What you'll do Phase 1 (0-3 months): Lead the greenfield implementation of all core platforms. Build foundational REST API integrations and webhook-driven automations. Define the cross-platform data model - canonical field mapping, entity relationships and data quality standards across PSA, CRM, RMM and finance. Direct vendor professional services against defined outcomes and own the knowledge transfer so the group holds full internal ownership. Phase 2 (3-9 months): Lead technical discovery with operational stakeholders to define the automation roadmap. Build workflow automations in JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook. What we're looking for 5+ years hands-on API integration and platform implementation - building, not configuration support or consulting Greenfield implementation experience with at least two of: HaloPSA, HubSpot, Sage Intacct, NinjaOne RMM, 3CX, Microsoft 365 / Graph API Strong JavaScript and/or Python for integration scripting and automation REST API design - webhooks, OAuth, JSON transformation, event-driven architecture Cross-platform data mapping across multiple SaaS systems Technical documentation to a professional standard Comfortable operating autonomously within a management structure for escalation and peer review Strongly desirable Terraform / IaC and Azure Integration Services M&A, high-growth or multi-entity MSP environments MSP sector background - PSA/RMM/CRM workflows, billing and service delivery AI-assisted development (Copilot, Cursor or similar) Agile delivery, DevOps and CI/CD pipeline experience Why this role A rare chance to own the technical foundation of a scaling MSP platform from day one- not inherit someone else's decisions, not maintain legacy. Reports to the Operations Director with fractional CTO advisory support. Clear progression as the platform matures into data migration, AI/ML automation and client-facing services. Remote-first, UK-based. Occasional travel to London HQ and acquisition sites. Judged on delivery.
May 20, 2026
Full time
Senior Technical Lead - Platform Integration & Implementation Remote (UK) £85,000 - £90,000 + benefits Permanent Occasional UK travel A well-funded, growth-stage technology group is building the platform backbone for an ambitious UK-wide MSP roll-up. Fully equity-backed, no debt, and acquiring 8-10 regional MSPs per year - this is a founding technical hire to take a greenfield architecture from paper to production. The opportunity The stack has been strategically selected. None of it is live yet. You will be the first internal technical hire, owning the build end-to-end and becoming the internal authority on how the platform is designed, integrated and scaled. You'll stand up the full group stack - PSA, RMM, CRM, financial management, comms and Microsoft 365 - build the integrations and automations that make it operate as a single platform and create the documentation and playbooks that turn every future acquisition onboarding into a repeatable process. What you'll do Phase 1 (0-3 months): Lead the greenfield implementation of all core platforms. Build foundational REST API integrations and webhook-driven automations. Define the cross-platform data model - canonical field mapping, entity relationships and data quality standards across PSA, CRM, RMM and finance. Direct vendor professional services against defined outcomes and own the knowledge transfer so the group holds full internal ownership. Phase 2 (3-9 months): Lead technical discovery with operational stakeholders to define the automation roadmap. Build workflow automations in JavaScript and Python - ticket routing, billing triggers, licence lifecycle, CRM sequences, alert-to-action logic. Build and maintain Azure middleware (Logic Apps, API Management, Service Bus) as IaC via Terraform through a CI/CD pipeline. Iterate the acquisition onboarding playbook. What we're looking for 5+ years hands-on API integration and platform implementation - building, not configuration support or consulting Greenfield implementation experience with at least two of: HaloPSA, HubSpot, Sage Intacct, NinjaOne RMM, 3CX, Microsoft 365 / Graph API Strong JavaScript and/or Python for integration scripting and automation REST API design - webhooks, OAuth, JSON transformation, event-driven architecture Cross-platform data mapping across multiple SaaS systems Technical documentation to a professional standard Comfortable operating autonomously within a management structure for escalation and peer review Strongly desirable Terraform / IaC and Azure Integration Services M&A, high-growth or multi-entity MSP environments MSP sector background - PSA/RMM/CRM workflows, billing and service delivery AI-assisted development (Copilot, Cursor or similar) Agile delivery, DevOps and CI/CD pipeline experience Why this role A rare chance to own the technical foundation of a scaling MSP platform from day one- not inherit someone else's decisions, not maintain legacy. Reports to the Operations Director with fractional CTO advisory support. Clear progression as the platform matures into data migration, AI/ML automation and client-facing services. Remote-first, UK-based. Occasional travel to London HQ and acquisition sites. Judged on delivery.
Marketing Executive Stafford Hybrid Full-time Up to £32,000 About our client Our client is a well-established logistics company based in Stafford, experiencing an exciting period of growth and looking to strengthen their marketing team with the addition of a talented Marketing Executive. The role This is a fantastic opportunity for an experienced marketer to join a friendly and ambitious team. You'll play a key role in delivering marketing activity across multiple channels, supporting the wider business in achieving its commercial goals within a fast-paced industry. What you'll be doing Plan and execute multi-channel marketing campaigns across digital, email, and print Create engaging content for the website, social media, and newsletters Support lead generation activities in partnership with the sales team Manage and grow the company's social media presence Monitor and report on campaign performance using analytics tools Coordinate materials and logistics for events and exhibitions Assist with PR activity and media relations What you'll need 2-3 years of marketing experience Strong copywriting skills with a keen eye for brand consistency Hands-on experience with email marketing platforms and CRM tools Comfortable using data to inform decisions and report on results Organised, self-motivated, and able to manage multiple projects at once What's on offer Salary up to £32,000 depending on experience Hybrid working based out of Stafford 25 days annual leave plus bank holidays Supportive team environment with real room to grow
May 20, 2026
Full time
Marketing Executive Stafford Hybrid Full-time Up to £32,000 About our client Our client is a well-established logistics company based in Stafford, experiencing an exciting period of growth and looking to strengthen their marketing team with the addition of a talented Marketing Executive. The role This is a fantastic opportunity for an experienced marketer to join a friendly and ambitious team. You'll play a key role in delivering marketing activity across multiple channels, supporting the wider business in achieving its commercial goals within a fast-paced industry. What you'll be doing Plan and execute multi-channel marketing campaigns across digital, email, and print Create engaging content for the website, social media, and newsletters Support lead generation activities in partnership with the sales team Manage and grow the company's social media presence Monitor and report on campaign performance using analytics tools Coordinate materials and logistics for events and exhibitions Assist with PR activity and media relations What you'll need 2-3 years of marketing experience Strong copywriting skills with a keen eye for brand consistency Hands-on experience with email marketing platforms and CRM tools Comfortable using data to inform decisions and report on results Organised, self-motivated, and able to manage multiple projects at once What's on offer Salary up to £32,000 depending on experience Hybrid working based out of Stafford 25 days annual leave plus bank holidays Supportive team environment with real room to grow
Technical Presales Engineer Location: Wellingborough Salary: Up to £50,000 per annum Full UK Driving Licence required The Opportunity A well established and growing IT Value Added Reseller based in Wellingborough is seeking a commercially minded and technically capable Presales Consultant to support its expanding client base. This is an excellent opportunity for someone who understands the VAR sales cycle from discovery and solution design through to proposal and handover, and who enjoys working closely with both clients and vendors to deliver best fit technology solutions. The role is primarily office based to enable close collaboration with the sales and technical teams, with flexibility for hybrid working where appropriate. About the Business The company is a trusted technology partner to SMEs and mid sized organisations, specialising in the supply, design and integration of IT infrastructure, cloud solutions, cyber security, networking and end user computing solutions. With strong vendor relationships and a consultative sales approach, the business focuses on delivering tailored solutions that align technology investment with business objectives rather than simply supplying products. Key Responsibilities Support Account Managers and Business Development Managers throughout the sales cycle Lead technical discovery meetings to understand client requirements and existing environments Design and scope solutions across areas including Microsoft 365, Azure, server and storage infrastructure, networking, cyber security, backup and disaster recovery, and end user hardware Liaise with vendors and distributors to build competitive and compliant solutions Produce technical proposals, solution documentation and detailed costings Present solutions to clients, clearly articulating technical value in business terms Ensure a smooth handover to delivery or implementation teams About You You will have experience working within a VAR or IT solutions provider environment and understand product sourcing, margin considerations, vendor engagement and project scoping. Essential experience and skills Experience in a Presales, Solutions Consultant or Technical Consultant role within a VAR or IT reseller Strong understanding of infrastructure, cloud and cyber security solutions Experience building multi vendor solutions and managing distributor relationships Ability to translate technical requirements into clear commercial proposals Confident client facing communication and presentation skills Full UK driving licence, as client visits will be required Desirable Microsoft or other vendor certifications Experience with quoting tools, CRM systems and distributor portals Knowledge of structured procurement processes What's on Offer Salary up to £50,000 depending on experience Company Social Events Company Holiday Hybrid working flexibility Career development within a growing VAR business Exposure to leading technology vendors Supportive and collaborative working environment
May 20, 2026
Full time
Technical Presales Engineer Location: Wellingborough Salary: Up to £50,000 per annum Full UK Driving Licence required The Opportunity A well established and growing IT Value Added Reseller based in Wellingborough is seeking a commercially minded and technically capable Presales Consultant to support its expanding client base. This is an excellent opportunity for someone who understands the VAR sales cycle from discovery and solution design through to proposal and handover, and who enjoys working closely with both clients and vendors to deliver best fit technology solutions. The role is primarily office based to enable close collaboration with the sales and technical teams, with flexibility for hybrid working where appropriate. About the Business The company is a trusted technology partner to SMEs and mid sized organisations, specialising in the supply, design and integration of IT infrastructure, cloud solutions, cyber security, networking and end user computing solutions. With strong vendor relationships and a consultative sales approach, the business focuses on delivering tailored solutions that align technology investment with business objectives rather than simply supplying products. Key Responsibilities Support Account Managers and Business Development Managers throughout the sales cycle Lead technical discovery meetings to understand client requirements and existing environments Design and scope solutions across areas including Microsoft 365, Azure, server and storage infrastructure, networking, cyber security, backup and disaster recovery, and end user hardware Liaise with vendors and distributors to build competitive and compliant solutions Produce technical proposals, solution documentation and detailed costings Present solutions to clients, clearly articulating technical value in business terms Ensure a smooth handover to delivery or implementation teams About You You will have experience working within a VAR or IT solutions provider environment and understand product sourcing, margin considerations, vendor engagement and project scoping. Essential experience and skills Experience in a Presales, Solutions Consultant or Technical Consultant role within a VAR or IT reseller Strong understanding of infrastructure, cloud and cyber security solutions Experience building multi vendor solutions and managing distributor relationships Ability to translate technical requirements into clear commercial proposals Confident client facing communication and presentation skills Full UK driving licence, as client visits will be required Desirable Microsoft or other vendor certifications Experience with quoting tools, CRM systems and distributor portals Knowledge of structured procurement processes What's on Offer Salary up to £50,000 depending on experience Company Social Events Company Holiday Hybrid working flexibility Career development within a growing VAR business Exposure to leading technology vendors Supportive and collaborative working environment
Role: Account Manager (MSP)Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing Managing and growing a portfolio of existing MSP accounts Proactively hunting and winning new business Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support Building long-term client relationships and identifying upsell opportunities Collaborating with technical teams to deliver tailored solutions What we're looking for Proven B2B sales experience, ideally within an MSP or IT services environment Confidence selling technology solutions to SME and enterprise clients A hunter mentality with strong account management skills Excellent communication and stakeholder management skills Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you.Apply now!
May 20, 2026
Full time
Role: Account Manager (MSP)Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing Managing and growing a portfolio of existing MSP accounts Proactively hunting and winning new business Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support Building long-term client relationships and identifying upsell opportunities Collaborating with technical teams to deliver tailored solutions What we're looking for Proven B2B sales experience, ideally within an MSP or IT services environment Confidence selling technology solutions to SME and enterprise clients A hunter mentality with strong account management skills Excellent communication and stakeholder management skills Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you.Apply now!
