The Channel Recruiter

Job Title: Product Portfolio Executive Internal Job Title: Vendor Portfolio Executive Salary: £30,000 per annum Location: Birmingham Working Pattern: Hybrid (Office-based Tuesday Thursday) Do you have experience in product management, vendor or supplier relationships, or portfolio management? Do you enjoy using product insight and commercial data to influence business decisions and support growth? If so, this could be the perfect next step for you. We re partnering with a specialist IT distributor operating within the networking and computing space. Due to continued growth, they are looking to appoint a Product Portfolio Executive to help shape product strategy, optimise vendor portfolios and provide the commercial insight that supports sales, marketing and procurement teams The Role Product Portfolio Executive Reporting to the Vendor Enablement Manager, you will: Define, maintain, and communicate clear product and portfolio strategies for assigned vendors Translate vendor roadmaps, product updates and lifecycle changes into clear internal guidance Deliver structured product insights, lifecycle visibility and portfolio clarity Act as the internal product expert for assigned vendor portfolios Support strategic planning, QBR preparation and joint business planning Work closely with Sales and Marketing to support product positioning and commercial initiatives Collaborate with Procurement to provide product priorities, lifecycle context and transition guidance (without direct buying responsibility) Requirements Product Portfolio Executive Experience in product management, product portfolio management, or vendor/supplier-focused commercial roles Strong commercial awareness with the ability to interpret product information and market trends Excellent communication and stakeholder management skills Strong administrative, reporting and organisational skills Experience within the IT channel, technology distribution or a B2B technology environment is advantageous, although candidates from manufacturing, wholesale or distribution will also be considered High attention to detail with a proactive, self-motivated approach Interested? Apply now! We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at (url removed).

JOB TITLE : Credit Controller SALARY: £27,000 - £28,500 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have an exciting opportunity for a Credit Controller who will be responsible for the processing of credit stopped orders, ensuring timely payments are made, processing incoming funds. You will also reconcile invoices and resolve account queries without loss of customer goodwill. This role is for an individual who thrives in a fast-paced environment, requiring a true professional who can take ownership and responsibility as well as being able to work on their own initiative and to deadlines. You will be working as part of a team, with colleagues across functions and key clients. You will be responsible for ensuring payments are collected, driving minimal aged and outstanding debt across the customer base. LOCATION: Nottingham Hybrid working with 3 days in the office COMMUTABLE LOCATIONS: Nottinghamshire, Leicestershire, Derbyshire, Northamptonshire, Lincolnshire, South Yorkshire. JOB SPECIFICATION: Credit Controller The responsibilities include, but are not limited to: Identifying and collecting overdue debts and debts falling due and ensuring that future payments are made to terms Identifying, documenting and progressing to completion all customer queries and liaising with the customer services department/sales to ensure queries are resolved Processing and vetting all credit stopped orders, minimising complaints from sales and customers, and approving credit stopped orders for release same day To maximise sales whilst ensuring that there is no exposure to the company on uninsured debt, whilst maintaining a close working relationship with sales and customers Identifying alternative options for extending credit Maintain the sales ledger effectively by ensuring unallocated cash figures are at a minimum, credit notes are allocated to invoices where appropriate and correct use of journals and discounts applied Monitor the payment performance of existing customers and advise the credit manager of cases where payment performance has significantly deteriorated REQUIREMENTS: Credit Controller We are looking for someone with experience of chasing outstanding debt, who works well under pressure and is methodical and applies logic to tasks and decision making. Excellent Excel skills are essential as are strong telephone skills and experience of dealing with customers over the phone. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) , we will be happy to action your requests.

JOB TITLE: Enterprise Account Manager (IT Sales) Leading Apple Premium Reseller SALARY: £40,000-£45,000 Base Uncapped OTE + Benefits LOCATION: Reading (Hybrid 3 days a week in office) We are working with a leading Apple Value Added Reseller based in Manchester who, due to growth are looking to hire an Enterprise Account Manager, based from their Reading office and covering the M4 Corridor, London and South. As one of the Enterprise Account Managers you will work across the South of England, and be based from the Reading offices. You ll identify new business opportunities, consult on IT projects, sell solutions and services (primarily Apple, but also Microsoft, Google and others), and provide ongoing account management. Your key responsibilities: Enterprise Account Manager As Enterprise Account Manager, you ll primarily be responsible for new business development and account management across Public Sector, SME and Corporate Markets, in addition you ll also be responsible for the following but not limited to: - • Achieving set financial goals (Gross Profit) and KPIs • Following up and developing all leads provided to you • Providing ongoing account management to customers • Supporting in and leading events and other lead gen and marketing activities • Networking amongst public sector communities and SME markets About You: Enterprise Account Manager We are looking for a self-driven, motivated individual who loves creating and evangelizing technology solutions. A strong sales professional who has sold into ideally both Public Sector and SME/Corporate but either or will still be considered and someone who understands how those markets works. You ll have an understanding of IT hardware, services and solutions and be able to articulate this across your customer range, and if you have sold Apple this would be a huge plus! Strong customer-facing presentation skills are required as well as strong communication skills. Interested? Apply Today! We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests

CRM Manager (HubSpot Specialist) Location: Watford (Hybrid) Salary: £55,000 £60,000 base What s on Offer Hybrid working in Watford Opportunity to shape and own the CRM function in a growing business Collaborative, innovative, and supportive culture Career progression as the company scales About the Business A fast-growing, forward-thinking technology business delivering innovative solutions to a diverse client base. With a strong focus on digital transformation are scaling, we are looking for a CRM Manager with deep HubSpot expertise to take ownership of their CRM strategy and drive alignment across Sales, Marketing, and Software teams. The Role The CRM Manager will be responsible for managing, optimising, and evolving our HubSpot ecosystem to support revenue growth, customer engagement, and operational efficiency. This is a highly collaborative role, working closely with Sales, Marketing, and Software teams to ensure CRM is fully embedded across the business. Key Responsibilities Own and manage the HubSpot CRM platform , ensuring it is optimised for performance, usability, and scalability Work closely with Sales teams to improve pipeline visibility, forecasting, and sales processes Partner with Marketing to enhance lead generation, nurturing workflows, and campaign tracking Collaborate with Software/Tech teams to integrate HubSpot with internal systems and third-party tools Build and maintain dashboards and reports to provide actionable business insights Drive automation and process improvements across the customer lifecycle Ensure data integrity, governance, and best practice CRM usage across the organisation Act as the internal HubSpot expert, providing training and ongoing support to users Identify and implement new features, tools, and innovations within HubSpot Key Requirements Proven experience as a CRM Manager or similar role Strong, hands-on expertise in HubSpot (essential) Experience working cross-functionally with Sales, Marketing, and Technical/Software teams Strong understanding of CRM strategy, data management, and customer lifecycle Experience with CRM integrations, automation workflows, and reporting Analytical mindset with the ability to turn data into actionable insights Excellent stakeholder management and communication skills Comfortable working in a fast-paced, scaling environment Desirable HubSpot certifications Experience in a technology or SaaS business Familiarity with APIs, integrations, or working alongside development teams Interested? Apply Today! We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests

Repairs Administrator Salary: Up to £24,800 per annum Location: Manchester (Onsite M40 5BP) Working Hours: Monday Friday, 9:00am 5:30pm Job Type: Full-time, Permanent About the Role We are working with a growing technology business seeking a Repairs Administrator to join their team. This is an excellent opportunity for someone who enjoys customer interaction and has an interest in consumer technology . In this role, you will act as a key point of contact for customers, supporting them throughout the device repair journey - from initial enquiry through to completion. You will play a vital role in ensuring a smooth, efficient, and positive customer experience . Key Responsibilities Act as the main point of contact for customers regarding device repairs Arrange and coordinate device collections and returns Liaise with internal teams including technical, sales, and accounts departments Accurately record and maintain customer and repair data Organise couriers and track deliveries Support inventory checks within the repairs function Assist with invoicing and reporting for key client accounts Provide ongoing updates and support to customers throughout the repair process About You Previous experience in a customer-facing or administrative role (preferred) Strong communication skills with the ability to build rapport easily Excellent attention to detail and organisational skills Comfortable working in a fast-paced environment A genuine interest in technology (particularly smartphones, tablets, or similar devices) Confident using systems and maintaining accurate records Additional Requirements GCSEs (or equivalent) in English and Maths A proactive and positive attitude with a willingness to learn Strong interpersonal skills - approachable, empathetic, and solution-focused

Job title: MPS Operations Specialist Salary : £25,000 p/a Location: Nottingham (hybrid work available 3 days in the office, 2 days WFH) BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have a fantastic opportunity for a MPS Operations Specialist . In this role, you ll play a key role in ensuring a seamless, responsive, and high-quality experience for our customers. From managing hardware deployments to supporting billing and reporting, your work will directly contribute to our mission of excellence in customer service. Key Responsibilities MPS Operations Specialist Manage consumables, hardware, and software orders from request to invoicing Coordinate large-scale hardware deployments and relocations Handle customer queries via phone, email, and support tickets Maintain accurate records in systems like Excel and Vantage Online Support contract creation and monthly billing Create and update training materials and knowledge base content Collaborate with internal teams, suppliers, and customers to resolve issues efficiently Essential: Minimum Level 2 education (e.g., 5 GCSEs including Maths and English) Strong Excel skills (VLOOKUPs, formulas) Experience in customer service and working under pressure Excellent communication and relationship-building skills Proactive, organised, and adaptable Desirable: Degree in Business, Management, or related field Experience in Managed Print Services or project management Familiarity with D365 and invoicing/billing processes We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests. Alternative job titles: Customer Service Representative, Customer Service Advisor, Operations Administrator, Operations Specialist

Job title: Marketing Manager Location: Manchester Salary : Up to £40,000 per annum Are you a hands-on Marketing Manager who thrives on variety, ownership, and working with premium technology brands? We re looking for an ambitious Marketing Manager to lead marketing strategy and delivery across a diverse portfolio of technology brands. This is a fantastic opportunity to play a pivotal role in a fast-growing business, balancing strategic planning with creative execution. The Role Based at their Manchester headquarters, you ll take full ownership of multi-brand marketing activity - from quarterly strategy and partner campaigns to digital delivery, events, and budget management. You ll work closely with internal stakeholders and external partners to ensure marketing activity directly supports commercial goals. What You ll Be Doing: Marketing Manager Owning the end-to-end marketing lifecycle for multiple brands Developing and delivering half-yearly marketing strategies aligned to sales KPIs Managing partner relationships and joint marketing campaigns Overseeing budgets, ROI, and partner-funded activity (MDF) Delivering engaging multi-channel campaigns (content, web, social, SEO & paid search) Supporting e-commerce growth through strong operational marketing delivery Leading webinars and physical events in collaboration with the Events Manager Ensuring brand consistency across all creative output What We re Looking For: Marketing Manager Proven experience in a marketing role with strategic and delivery responsibility Confident stakeholder and partner management skills Strong organisational skills with the ability to juggle multiple priorities Digital-first mindset with experience across content, search and campaigns Interest in technology, particularly business and education use of IT (Apple experience is a bonus) A personable, proactive, and motivated marketer who enjoys learning and developing We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests.

JOB TITLE: Enterprise Account Manager (IT Sales) Leading Apple Premium Reseller SALARY: £40,000-£45,000 Base Uncapped OTE + Benefits LOCATION: Reading (Hybrid 3 days a week in office) We are working with a leading Apple Value Added Reseller based in Manchester who, due to growth are looking to hire an Enterprise Account Manager, based from their Reading office and covering the M4 Corridor, London and South. As one of the Enterprise Account Managers you will work across the South of England, and be based from the Reading offices. You ll identify new business opportunities, consult on IT projects, sell solutions and services (primarily Apple, but also Microsoft, Google and others), and provide ongoing account management. Your key responsibilities: Enterprise Account Manager As Enterprise Account Manager, you ll primarily be responsible for new business development and account management across Public Sector, SME and Corporate Markets, in addition you ll also be responsible for the following but not limited to: - • Achieving set financial goals (Gross Profit) and KPIs • Following up and developing all leads provided to you • Providing ongoing account management to customers • Supporting in and leading events and other lead gen and marketing activities • Networking amongst public sector communities and SME markets About You: Enterprise Account Manager We are looking for a self-driven, motivated individual who loves creating and evangelizing technology solutions. A strong sales professional who has sold into ideally both Public Sector and SME/Corporate but either or will still be considered and someone who understands how those markets works. You ll have an understanding of IT hardware, services and solutions and be able to articulate this across your customer range, and if you have sold Apple this would be a huge plus! Strong customer-facing presentation skills are required as well as strong communication skills. Interested? Apply Today! We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests

CRM Manager (HubSpot Specialist) Location: Watford (Hybrid) Salary: £55,000 £60,000 base What s on Offer Hybrid working in Watford Opportunity to shape and own the CRM function in a growing business Collaborative, innovative, and supportive culture Career progression as the company scales About the Business A fast-growing, forward-thinking technology business delivering innovative solutions to a diverse client base. With a strong focus on digital transformation are scaling, we are looking for a CRM Manager with deep HubSpot expertise to take ownership of their CRM strategy and drive alignment across Sales, Marketing, and Software teams. The Role The CRM Manager will be responsible for managing, optimising, and evolving our HubSpot ecosystem to support revenue growth, customer engagement, and operational efficiency. This is a highly collaborative role, working closely with Sales, Marketing, and Software teams to ensure CRM is fully embedded across the business. Key Responsibilities Own and manage the HubSpot CRM platform , ensuring it is optimised for performance, usability, and scalability Work closely with Sales teams to improve pipeline visibility, forecasting, and sales processes Partner with Marketing to enhance lead generation, nurturing workflows, and campaign tracking Collaborate with Software/Tech teams to integrate HubSpot with internal systems and third-party tools Build and maintain dashboards and reports to provide actionable business insights Drive automation and process improvements across the customer lifecycle Ensure data integrity, governance, and best practice CRM usage across the organisation Act as the internal HubSpot expert, providing training and ongoing support to users Identify and implement new features, tools, and innovations within HubSpot Key Requirements Proven experience as a CRM Manager or similar role Strong, hands-on expertise in HubSpot (essential) Experience working cross-functionally with Sales, Marketing, and Technical/Software teams Strong understanding of CRM strategy, data management, and customer lifecycle Experience with CRM integrations, automation workflows, and reporting Analytical mindset with the ability to turn data into actionable insights Excellent stakeholder management and communication skills Comfortable working in a fast-paced, scaling environment Desirable HubSpot certifications Experience in a technology or SaaS business Familiarity with APIs, integrations, or working alongside development teams Interested? Apply Today! We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) she will be happy to action your requests

Job title: Inside Sales Representative (12 Month FTC) Location: Reading Salary: £26,000 - £30,000 (DOE) + (£4,000 - £6,000 commission) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more We re looking for a commercially aware and organised Inside Sales Representative to join our IT Channel sales team. You ll support the smooth running of the sales function - managing quotes, processing orders and maintaining CRM accuracy - while also identifying opportunities to grow revenue within existing accounts through proactive outreach. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Internal Sales Representative Manage quotations and complex order processing Maintain CRM and pipeline accuracy Respond to inbound enquiries Conduct outbound calls into the install base Identify upsell and cross-sell opportunities Support vendor engagement and deal registrations We re looking for: Internal Sales Representative Experience in inside sales, B2B sales or sales support Comfortable in a target-driven environment Strong organisation and attention to detail Confident communicator (phone & email) IT Channel experience (desirable) If you re organised, commercially aware and ready to grow your career within a fast-moving tech environment - we d love to hear from you. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

Distribution Channel Manager / Distribution Account Manager Reading / Hybrid / Remote £Competitive + OTE + Benefits We are working with one of the world s leading vendors of networking hardware, surveillance, CCTV and smart devices. Due to continued growth, they are looking for a Distribution Channel Manager / Account Manager to manage their UK distribution partners, as well as develop B2B opportunities with installers and system integrators within the CCTV and surveillance market. About the role: Distribution Account Manager Develop and manage existing security-focused distribution partners, while identifying new opportunities to expand the brand within this channel Identify B2B opportunities within the security system integrator and installer market, with a focus on SMB and enterprise networking and surveillance product sets Develop and execute comprehensive sales and marketing plans in line with company objectives Manage distribution stock levels to maximise customer availability across the full range of networking and security products Proactively engage with the existing partner base to identify new customers and support partner sign-ups, training accreditation courses and webinars where required Travel to visit distribution partners across the region, including occasional overnight stays where necessary Manage the security reseller/wholesale business, working with distribution partners to identify and activate new customer opportunities About you We are looking for someone with strong experience selling security and surveillance hardware products, who knows this market inside out. You will have a good understanding of distributors, partners and installers within this space. Ideally, you will have worked for a similar vendor or distributor. In addition: Ability to work cross-culturally and adapt to different working practices and approaches Strong customer engagement skills, with the ability to negotiate effectively to achieve win win outcomes for key stakeholders Excellent project, time management and organisational skills Strong business and market analysis skills We are a registered Disability Confident Employer (Level 1). As such, we will ensure that individuals with disabilities are provided with reasonable adjustments to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley, at (url removed). She will be happy to assist with your requests.

Job title: Inside Sales Representative Location: Nottingham (NG11, Hybrid working) Salary: £26,000 - £30,000 (DOE) + (£4,000 - £6,000 commission) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more We re looking for a commercially aware and organised Inside Sales Representative to join our IT Channel sales team. You ll support the smooth running of the sales function - managing quotes, processing orders and maintaining CRM accuracy - while also identifying opportunities to grow revenue within existing accounts through proactive outreach. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Key Responsibilities: Internal Sales Representative Manage quotations and complex order processing Maintain CRM and pipeline accuracy Respond to inbound enquiries Conduct outbound calls into the install base Identify upsell and cross-sell opportunities Support vendor engagement and deal registrations We re looking for: Internal Sales Representative Experience in inside sales, B2B sales or sales support Comfortable in a target-driven environment Strong organisation and attention to detail Confident communicator (phone & email) IT Channel experience (desirable) If you re organised, commercially aware and ready to grow your career within a fast-moving tech environment - we d love to hear from you. We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.