Housing Quality Network

Housing Quality Network is seeking a proactive individual to join our Facilities and Asset Management Team. You will help keep all legal, lease and compliance documentation for our commercial properties up to date and easily accessible. You will liaise with solicitors, landlords and customers to obtain missing documents, and you will track and schedule renewals for Gas Safety certificates and Legionella risk assessments, as well as coordinate assessments with contractors.

Housing Quality Network is seeking an experienced Responsive Repairs Supervisor to lead a team of trades across a defined area, ensuring repairs and maintenance work is completed safely, efficiently and right first time. You will drive customer satisfaction and operational performance, taking ownership of customer feedback and complaints while supporting continuous improvement. This hands-on role requires creating a positive, high-performing culture focused on residents' needs.

Are you an experienced leader with a passion for delivering high-quality repairs services? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you! As ourResponsive Repairs Supervisor, you'll play a key role in managing and delivering a high-performing repairs and maintenance service across your designated area. You'll lead a team of skilled trades, ensuring work is completed safely, efficiently and right first time, while driving customer satisfaction and operational performance. Customers are at the heart of everything we do so we want to make sure that all our services provided are of high quality and delivered with a strong customer and commercial focus. Making sure what we do represents value for money and truly meets the needs of our residents is central to this role. Using your experience and proactive, forward-thinking approach, you'll work collaboratively with colleagues across the business to deliver a seamless, high-quality service. You'll take ownership of performance, manage customer feedback and complaints, and lead your team to continuously improve - because we're always looking for ways to do things better, not just the way they've always been done. This is a hands-on leadership role where you'll motivate, support and develop your team to be their best, creating a positive, high-performing and customer-focused culture. If you want the opportunity to join a team that is performance driven, as committed as you are to customer safety and satisfaction, and want to make a real difference that won't go unnoticed by colleagues and customers alike, we want to hear from you!

We're delighted to be recruiting for a new Operational Support Assistant to join our vibrant Operational Support Team where you'll be based in our Yeovil office. No day is ever the same and our Contact Centre is no different. We'll provide you with the full training and ongoing support to make sure you're equipped to deal with the wide variety of customer queries our teams handle and so you can keep growing professionally. Your day to day include administration support to the business, supporting customers with payments and setting up direct debits, helping customers in our reception and taking calls and responding to emails. We're looking for someone with a passion for helping customers and solving their problems. Experience of face to face customer service, an eye for detail and excellent team work is essential.

Housing Quality Network is seeking a flexible, dedicated individual to deliver a tenancy sustainment service, supporting residents to sustain their tenancy, understand needs and develop skills. You will be customer-focused, innovative in approach and able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You'll be able to

Abri is seeking a Regional Learning, Skills & Capability Partner to lead learning initiatives for the region. You will build trusted relationships with senior leaders and POD HR to shape regional plans and deliver effective solutions across the ADDIE cycle. You will champion leadership development, succession planning and mandatory training, using data to demonstrate impact and continually improve learning outcomes. Office locations in Eastleigh or Yeovil with a hybrid work pattern.

Bring your ideas, energy and expertise to Abri. At Abri, great learning helps our colleagues do their best work for our customers and communities. As ourRegional Learning, Skills & Capability Partner, you'll turn regional priorities, skills gaps and performance needs into practical learning that makes a real difference. What you'll do You'll be the lead Learning, Skills and Capability partner for your region, building trusted relationships with senior leaders and POD HR. You'll understand what's needed, shape regional learning plans and work with our central specialists to deliver the right solutions. From leadership development and coaching to skills workshops and change support, you'll work across the full ADDIE (Analysis, Design, Development, Implementation, Evaluation) cycle, helping colleagues turn learning into action. You'll also help develop future leaders, strengthen management pathways, support succession planning and champion mandatory training. Using data and insight, you'll show the impact learning is having and help us continually improve. What you'll bring You're an experienced Learning & Development professional with a strong track record across the ADDIE (Analysis, Design, Development, Implementation, Evaluation)cycle. You're confident facilitating learning and coaching senior leaders, with the diagnostic skills and influence to turn complex needs into clear action. You'll be collaborative, commercially aware and curious, with experience managing programmes, projects and multiple stakeholders. An understanding of housing operations would be a real advantage. You'll be working from either our Eastleigh or Yeovil offices a minimum of three days per week to connect and collaborate with colleagues, with the other two days from a place of your choosing, whether that's at another of our offices, a touchdown space, or at home. Together, we'll build the skills our colleagues need today and the capability we need for tomorrow. If you're ready to make a difference, we'd love to hear from you.

Abri is seeking an Advanced Multi-Skilled Operative to join our repairs and maintenance team. You will work across the South and South East, delivering high-quality repair work with pride and professionalism. Based on site with travel to Basingstoke, Southampton, Portsmouth, and reporting to Bracknell or Eastleigh, you will apply carpentry, plumbing, plastering, tiling and masonry skills to improve homes and customer experiences.

Benchill Community Centre seeks a Centre Support Officer to help run the centre on a part-time basis. You will coordinate bookings, support customers and community partners, and use financial and performance data to help the facility thrive. You'll work 21 hours across three days each week, with flexible days agreed pre-appointment and a largely consistent pattern afterwards. This role offers varied responsibilities in a community-focused setting.

We're looking for an organised and community-focused Centre Support Officer to help with the day-to-day running of Benchill Community Centre on a part-time basis. This is a varied role for someone who enjoys coordinating activities, supporting customers and community partners, and using accurate financial and performance information to help a valued local facility thrive. You'll work 21 hours across three days each week . There is some flexibility when agreeing which days will be worked before appointment. Once agreed, the working pattern is expected to remain broadly consistent. What you'll be doing Coordinating bookings, activities, customer enquiries and administration to support the smooth running of the Centre. Helping to increase use of the facilities, generate sustainable income and deliver positive outcomes for the community. Supporting funding applications and monitoring grant-funded activities, including gathering evidence and reporting outcomes. Processing financial transactions, monitoring budgets and maintaining accurate financial and performance records. Producing clear reports on occupancy, activities, funding and finances to support effective decision-making. Providing administrative and governance support to the Benchill Management Committee, helping maintain accurate records and meet relevant regulatory requirements.

Abri is seeking a Safer Homes Administrator to join our team in Yeovil. This fixed-term role supports customers accessing safety checks and coordinates appointments with contractors to keep homes safe. You will maintain accurate records, work alongside colleagues and contribute to meeting safety compliance and Awaab's Law requirements, delivering reliable service with empathy and meticulous attention to detail.