S Guest Consultancy Services Ltd

Are you a tradesperson looking for a new role ? Are you at good dealing with people and considerate when working in peoples homes ? We are currently looking for a Customer Care Technician Multi Trade to work on repairs, snagging and repairs on new build home to work around the Staffordshire area Great role for the right person Work will include repairs and renewals of kitchen cupboards, internal and external doors, creaking floorboards, shrinkage, back filling and plaster patching, painting, decorating, plastering, carpentry, joinery and tiling If you are interested please dont hesitate to apply

I am currently looking for someone looking for their next role working for a reputable company in their scheduling department - this would someone with a strong customer service and administration background looking to combine their experience to work in a helpdesk / scheduling environment - so taking calls from tenants, booking in engineers, for repairs and maintenance works, engaging with external subcontractors - being proactive and using your initative This is office based on shift patterns between 8am - 6pm, car park onsite and also bonus's available

We are currently recrutiing for a Front of House/ Receptionist to work in a prestigous office environment We are looking for a 'people' person who is presentable, engaging, and genuinely and are comfortable interacting with everyone, from clients to CEOs as the office is a hub of activity for all levels You will be also be working within the administration team so experience in this field would be desirable The working hours will either be 8am-4pm or 8.30am-4.30pm Monday to Friday Parking onsite If you feel you have the right experience for this role please dont hesitate to apply

We are currently looking for an Administrator to work in a busy office environment in the construction sector This is a temporary contract for 4-6 months Hours of work are 8.30am-4.30pm The role is to provide efficient administrative support to the Customer Care team, ensuring homeowners of new build properties receive a high standard of service. The role involves coordinating customer queries, managing records, and supporting the resolution of post-completion issues in a timely and professional manner. Key Responsibilities Act as the first point of contact for customer enquiries via phone, email, and online systems. Log and manage customer service requests, defects, and complaints accurately within internal systems. Coordinate with site teams, contractors, and suppliers to schedule inspections and remedial works. Monitor progress of reported issues and ensure timely follow-up and resolution. Maintain accurate and up-to-date customer records and property information. Prepare and issue correspondence, reports, and documentation as required. Support the Customer Care Manager with administrative tasks, reporting, and data analysis. Ensure compliance with company policies, procedures, and relevant warranty standards. Assist with customer satisfaction surveys and feedback tracking. Liaise with internal departments (e.g., construction, sales, and technical teams) to resolve customer issues efficiently. Key Skills and Experience Previous administrative experience, ideally within housing, construction, or property sectors. Strong organisational skills with the ability to manage multiple tasks and priorities. Excellent communication and customer service skills. High attention to detail and accuracy in data entry and record-keeping. Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems. Ability to work under pressure and meet deadlines. Problem-solving mindset with a proactive approach.