Ardour Associates Ltd

CCTV / Drainage Investigations Team Leader Purpose and Scope of the Role Our client is seeking an experienced CCTV / Drainage Investigations Team Leader to oversee and support a three-person CCTV team delivering drainage surveys across the North West. In this role, you will combine hands-on technical delivery with leadership responsibilities, ensuring surveys are completed safely, efficiently, and to a high standard. You will operate specialist CCTV equipment, review outputs, and take responsibility for the quality and accuracy of survey data and reporting. This is a field-based, customer-facing position requiring strong technical expertise, team coordination, and a proactive approach to problem solving. You will work outdoors in all weather conditions and play a key role in delivering high-quality investigations across public sewer and domestic drainage systems. Your Impact in this Position In the short term, you will establish team standards, ensure consistent delivery of survey outputs, and support the development of a newly formed team. Over time, you will strengthen operational efficiency, mentor team members, and build strong working relationships with stakeholders. You will also play a key role in driving quality, safety, and continuous improvement across projects. Longer term, this role offers a clear pathway into senior supervisory or management positions, with opportunities to contribute to larger infrastructure projects and influence wider operational delivery. Core Capabilities Required for Success Technical Leadership and Survey Delivery Strong experience in CCTV drainage investigations, with the ability to lead by example in the field Confident in operating survey equipment and validating outputs to ensure accuracy and quality Ability to troubleshoot issues and make informed decisions on-site Health, Safety and Compliance In-depth knowledge of confined spaces, highway working, and safe systems of work Responsibility for ensuring team compliance with health and safety standards and procedures Commitment to maintaining a strong safety culture on-site Team Leadership and Development Experience supervising or mentoring team members in a field-based environment Ability to motivate, guide, and support others to achieve high performance Willingness to train and develop less experienced operatives Communication and Client Interaction Strong communication skills with the ability to liaise professionally with clients and stakeholders Ability to provide clear updates, resolve issues, and represent the team positively on-site Organisation and Operational Management Strong organisational skills with the ability to coordinate workloads and meet deadlines Attention to detail in reviewing reports, annotations, and survey data Ability to manage competing priorities in a dynamic environment Flexibility and Reliability Dependable and adaptable approach to work Willingness to work early starts, late finishes, occasional Saturdays, and overtime as required Qualifications and Training Essential: Full UK driving licence Significant experience in CCTV drainage investigations Desirable: Confined Spaces Certificate NRSWA Signing, Lighting and Guarding OS19X Previous team leadership or supervisory experience Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.