ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people. We are seeking a Corporate Receptionist to be based at multiple sites in Mayfair. The role is be based across a small collection of multi tenanted properties. You will be working as part of a cover team who to provide an exceptional front of house service. The buildings are exquisite and embody the cultural landscape of Mayfair blending history, modern architecture and elegance. The hours for this position are varied shifts from 7.00 to 20.00. This is a wonderful role and would suit a customer driven individual who enjoys a varied work schedule. Your role will be to provide a seamless and effective customer journey experience which will include. Welcoming visitors and tenants Managing all client & visitor request Proactively owning all elements of the service - concierge, helpdesk, front of house, security, events management, mail and logistics ,supplier management and liaison and workplace support Switchboard management and catering orders Organising meeting rooms to the desired level Building relationships effectively Be recognised as the natural go to person Be a brand ambassador for Livv and the client site you represent To be successful in this role you will need Excellent communication and customer service skills To be able to work on own initiative and as part of a team To be motivated, committed and flexible The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
May 22, 2026
Full time
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people. We are seeking a Corporate Receptionist to be based at multiple sites in Mayfair. The role is be based across a small collection of multi tenanted properties. You will be working as part of a cover team who to provide an exceptional front of house service. The buildings are exquisite and embody the cultural landscape of Mayfair blending history, modern architecture and elegance. The hours for this position are varied shifts from 7.00 to 20.00. This is a wonderful role and would suit a customer driven individual who enjoys a varied work schedule. Your role will be to provide a seamless and effective customer journey experience which will include. Welcoming visitors and tenants Managing all client & visitor request Proactively owning all elements of the service - concierge, helpdesk, front of house, security, events management, mail and logistics ,supplier management and liaison and workplace support Switchboard management and catering orders Organising meeting rooms to the desired level Building relationships effectively Be recognised as the natural go to person Be a brand ambassador for Livv and the client site you represent To be successful in this role you will need Excellent communication and customer service skills To be able to work on own initiative and as part of a team To be motivated, committed and flexible The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications) In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses) Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems Experience with subcontractor and vendor contract management Experience with managing key performance indicators Experience with capacity planning and reporting Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems) Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa Passion for workplace experience and service delivery. Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations Ability to effectively communicate - in person / phone / email / message Experience of High Risk Activities and evidence of Safe Systems of Work training. Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations. Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations. Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs. Receiving, logging, allocating and tracking reactive works requests using Maximo - communicating closely with all stakeholders - prioritising against both client and business needs to ensure KPIs are met. Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager - ensuring this is communicated to contractors. Performing supervisory functions common to a facility maintenance and utility plant operations organisation Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team Maintaining and updating PPM tracker for all Livv sites - chasing missing PPMs. Supporting the creation and implementation of local compliance frameworks in line with client requirements. Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays Overseeing WIP to ensure timely, accurate and margin enhancing performance. Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support. Directing, engaging and managing relevant stakeholders - inc. NRM, Helpdesk and specialist subcontractors. Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk. Regularly reviewing and auditing asset lists and PPM planners in line with customer needs. Providing regular reporting to stakeholders, ie, statutory compliance and PPMs. Supporting with tender opportunities for new customers to create optimised operational solutions. Reviewing and evaluating performance and ensure quality standards are being met Work with stakeholders to ensure efficient utilisation of colleagues and supply partner Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site. Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects. Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations Available for 24/7 work and emergency corrective maintenance/action activities Comply with all Group, and HSEQ requirements and programs, as provided
May 13, 2026
Full time
The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications) In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses) Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems Experience with subcontractor and vendor contract management Experience with managing key performance indicators Experience with capacity planning and reporting Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems) Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa Passion for workplace experience and service delivery. Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations Ability to effectively communicate - in person / phone / email / message Experience of High Risk Activities and evidence of Safe Systems of Work training. Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations. Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations. Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs. Receiving, logging, allocating and tracking reactive works requests using Maximo - communicating closely with all stakeholders - prioritising against both client and business needs to ensure KPIs are met. Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager - ensuring this is communicated to contractors. Performing supervisory functions common to a facility maintenance and utility plant operations organisation Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team Maintaining and updating PPM tracker for all Livv sites - chasing missing PPMs. Supporting the creation and implementation of local compliance frameworks in line with client requirements. Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays Overseeing WIP to ensure timely, accurate and margin enhancing performance. Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support. Directing, engaging and managing relevant stakeholders - inc. NRM, Helpdesk and specialist subcontractors. Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk. Regularly reviewing and auditing asset lists and PPM planners in line with customer needs. Providing regular reporting to stakeholders, ie, statutory compliance and PPMs. Supporting with tender opportunities for new customers to create optimised operational solutions. Reviewing and evaluating performance and ensure quality standards are being met Work with stakeholders to ensure efficient utilisation of colleagues and supply partner Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site. Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects. Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations Available for 24/7 work and emergency corrective maintenance/action activities Comply with all Group, and HSEQ requirements and programs, as provided
About Us At Livv, we believe that a company's workplace is the embodiment of its culture, beliefs and aspirations. We design and deliver inspiring workplaces where people want to be - places that work, think and give. Livv is proud to be a part of ISS Facility Services, a leading global workplace experience and facility management company, with over 100 years' experience. About the Role Provide inspiring, hands-on leadership, ensuring Workplace Experience, Hospitality, Maintenance and Cleaning services consistently deliver a seamless, high-quality experience across 5 UK Offices Champion outstanding client and colleague engagement by nurturing strong stakeholder relationships, evolving service delivery, driving CNPS/ENPS excellence and ensuring transparent reporting, contract compliance and financial accountability. Lead, develop and empower the Workplace Services team ensuring every team member embodies Livv values and delivers service with pride. Embed a culture of safety, innovation and continuous improvement by upholding all Livv and client policies, maintaining full HS&E compliance, adopting new technologies and sustainable practices, and curating meaningful workplace events that enhance the employee experience. About You Proven leadership in managing people and multiple services Confident approach to performance management and team development. Strong operational judgement with the ability to curate services, innovate, troubleshoot and deliver creative, effective solutions that elevate the workplace experience. Expertise in Health & Safety, solid financial acumen, and the ability to prioritise, manage budgets, drive continuous improvement and adapt positively to change. Thrives in a fast-paced environment with exceptional communication, time-management and stakeholder-engagement skills, earning credibility and trust from clients, suppliers and colleagues alike.
May 07, 2026
Full time
About Us At Livv, we believe that a company's workplace is the embodiment of its culture, beliefs and aspirations. We design and deliver inspiring workplaces where people want to be - places that work, think and give. Livv is proud to be a part of ISS Facility Services, a leading global workplace experience and facility management company, with over 100 years' experience. About the Role Provide inspiring, hands-on leadership, ensuring Workplace Experience, Hospitality, Maintenance and Cleaning services consistently deliver a seamless, high-quality experience across 5 UK Offices Champion outstanding client and colleague engagement by nurturing strong stakeholder relationships, evolving service delivery, driving CNPS/ENPS excellence and ensuring transparent reporting, contract compliance and financial accountability. Lead, develop and empower the Workplace Services team ensuring every team member embodies Livv values and delivers service with pride. Embed a culture of safety, innovation and continuous improvement by upholding all Livv and client policies, maintaining full HS&E compliance, adopting new technologies and sustainable practices, and curating meaningful workplace events that enhance the employee experience. About You Proven leadership in managing people and multiple services Confident approach to performance management and team development. Strong operational judgement with the ability to curate services, innovate, troubleshoot and deliver creative, effective solutions that elevate the workplace experience. Expertise in Health & Safety, solid financial acumen, and the ability to prioritise, manage budgets, drive continuous improvement and adapt positively to change. Thrives in a fast-paced environment with exceptional communication, time-management and stakeholder-engagement skills, earning credibility and trust from clients, suppliers and colleagues alike.
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people. We are seeking a Corporate Receptionist to be based at one of our clients sites who are are A market-leading creative business with an office that is vibrant and contemporary. Your role will be to provide a seamless and effective customer journey experience which will include. Welcoming visitors and tenants Managing all client & visitor requests Processing all meeting room requests Switchboard management, catering orders, events and curation Organising meeting rooms to the desired level Building relationships effectively Be recognised as the natural go to person Be a brand ambassador for Livv Workplace and the client site you represent To be successful in this role you will need Excellent communication and customer service skills To be able to work on own initiative and as part of a team To be motivated, committed and flexible The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS/Livv will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
May 04, 2026
Full time
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people. We are seeking a Corporate Receptionist to be based at one of our clients sites who are are A market-leading creative business with an office that is vibrant and contemporary. Your role will be to provide a seamless and effective customer journey experience which will include. Welcoming visitors and tenants Managing all client & visitor requests Processing all meeting room requests Switchboard management, catering orders, events and curation Organising meeting rooms to the desired level Building relationships effectively Be recognised as the natural go to person Be a brand ambassador for Livv Workplace and the client site you represent To be successful in this role you will need Excellent communication and customer service skills To be able to work on own initiative and as part of a team To be motivated, committed and flexible The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS/Livv will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
At Livv, we design and deliver simply inspiring workplaces where people want to be. We believe people make places - and it's the small, thoughtful moments that turn everyday interactions into memorable experiences. We're looking for a Corporate Event Coordinator to join our Workplace Team at a prestigious corporate client in Central London, playing a key role in bringing the Livv experience to life. About The Role You'll deliver seamless, well-executed events while being a key part of the Front of House team. From first enquiry to final feedback, you'll create thoughtful, high-quality experiences that reflect Livv's people-first approach. Plan and deliver events from concept through to completion Coordinate catering, AV, room setups and guest logistics Be a welcoming onsite point of contact for guests and stakeholders Manage event communications, enquiries and stakeholder updates Support Front of House operations, including visitor services and passes Work with suppliers to ensure consistent, high-quality delivery About You Strong organisation and attention to detail Confident communicator with a warm, guest-focused approach Calm, proactive and solutions-driven under pressure Experience in events, hospitality, Front of House or workplace services Comfortable using Microsoft Office applications Why Livv? At Livv, people come first. You'll be part of an inclusive, supportive team that takes pride in delivering exceptional experiences and creating workplaces where people feel they belong. If you love creating memorable moments and want to make a real impact every day, we'd love to hear from you.
May 04, 2026
Full time
At Livv, we design and deliver simply inspiring workplaces where people want to be. We believe people make places - and it's the small, thoughtful moments that turn everyday interactions into memorable experiences. We're looking for a Corporate Event Coordinator to join our Workplace Team at a prestigious corporate client in Central London, playing a key role in bringing the Livv experience to life. About The Role You'll deliver seamless, well-executed events while being a key part of the Front of House team. From first enquiry to final feedback, you'll create thoughtful, high-quality experiences that reflect Livv's people-first approach. Plan and deliver events from concept through to completion Coordinate catering, AV, room setups and guest logistics Be a welcoming onsite point of contact for guests and stakeholders Manage event communications, enquiries and stakeholder updates Support Front of House operations, including visitor services and passes Work with suppliers to ensure consistent, high-quality delivery About You Strong organisation and attention to detail Confident communicator with a warm, guest-focused approach Calm, proactive and solutions-driven under pressure Experience in events, hospitality, Front of House or workplace services Comfortable using Microsoft Office applications Why Livv? At Livv, people come first. You'll be part of an inclusive, supportive team that takes pride in delivering exceptional experiences and creating workplaces where people feel they belong. If you love creating memorable moments and want to make a real impact every day, we'd love to hear from you.
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people. We are seeking a Corporate Receptionist to be based at one of our stylish and prestigious client sites in the heart of the City. Your role will be to provide a seamless and effective customer journey experience which will include. Welcoming visitors and tenants Managing all client & visitor requests Processing all meeting room requests Switchboard management, catering orders, events and curation Organising meeting rooms to the desired level Building relationships effectively Be recognised as the natural go to person Be a brand ambassador for Livv Workplace and the client site you represent To be successful in this role you will need Excellent communication and customer service skills To be able to work on own initiative and as part of a team To be motivated, committed and flexible The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS/Livv will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
May 03, 2026
Full time
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people. We are seeking a Corporate Receptionist to be based at one of our stylish and prestigious client sites in the heart of the City. Your role will be to provide a seamless and effective customer journey experience which will include. Welcoming visitors and tenants Managing all client & visitor requests Processing all meeting room requests Switchboard management, catering orders, events and curation Organising meeting rooms to the desired level Building relationships effectively Be recognised as the natural go to person Be a brand ambassador for Livv Workplace and the client site you represent To be successful in this role you will need Excellent communication and customer service skills To be able to work on own initiative and as part of a team To be motivated, committed and flexible The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office). Working for ISS/Livv will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.
