Lloyds Bank plc

Data Products Access Governance Manager page is loaded Data Products Access Governance Manager Apply locations Leeds Bristol Edinburgh time type Full time posted on Posted Yesterday time left to apply End Date: August 21, 2025 (13 days left to apply) job requisition id 141192 End Date Wednesday 20 August 2025 Salary Range £65,385 - £72,650 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary This is a phenomenal opportunity to join the Data Centre of Excellence team! Job Description Job title:Data Products Access Governance Manager Location:Leeds, Bristol or Edinburgh Salary: £65,385 - £72,650 Hours:Full time Working Pattern:Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. About this opportunity: We're looking for a dynamic, motivated, forward-thinking Data Products Access Governance Lead to join the team. You'll focus on the designing, implementation, and operationalization of user access management (UAM) across cloud-based data products. Liaising with internal customers to understand their needs to ensure that data is protected in line with regulatory, contractual, and internal policy requirements, while enabling appropriate access for colleagues based on business need, fostering a culture of accountability and continuous improvement. What you'll be doing: Access Governance Design: Develop and embed a scalable, policy-driven access management framework for cloud-hosted data products, aligned with enterprise IAM and data privacy standards. Access Control Implementation: Define and enforce role-based and attribute-based access controls (RBAC/ABAC) across data platforms, ensuring least privilege and zero standing access principles are applied. Lifecycle Management: Oversee provisioning, modification, and de-provisioning of user access in response to joiner, mover, and leaver events, integrating with enterprise identity systems (e.g. Saviynt). Cloud Platform Integration: Collaborate with platform teams to embed access controls into GCP ensuring secure data product delivery and consumption. Audit & Compliance: Conduct regular access reviews, recertifications, and audits to ensure compliance with internal policies, GDPR, and other regulatory requirements. Partner Engagement: Partner with data product owners, platform leads, and security architects to ensure access requirements are understood, documented, and implemented effectively. Training & Awareness: Develop and deliver training materials and guidance to promote awareness of access management responsibilities across the organisation. Why Lloyds Banking Group Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. What you'll need: Proven experience in identity and access management (IAM), preferably in a cloud-first or hybrid environment. Understanding of data protection principles, including GDPR, and their application in access governance. Familiarity with IAM tools such as Saviynt, CyberArk, Azure AD, or similar. Experience working with cloud platforms (e.g. GCP, Azure) and data product architectures. Ability to translate complex security requirements into practical, scalable solutions. Strong partner management and interpersonal skills. About working for us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus. Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top. A range of wellbeing initiatives and generous parental leave policies. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hearfrom you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (2) Audit Manager - Data, Privacy and Responsible AI locations 3 Locations time type Full time posted on Posted Yesterday time left to apply End Date: August 28, 2025 (20 days left to apply) Head of Identity and Access Management Operations locations 5 Locations time type Full time posted on Posted 16 Days Ago time left to apply End Date: August 9, 2025 (1 day left to apply) About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Senior Infrastructure Specialist zMQ page is loaded Senior Infrastructure Specialist zMQ Apply locations Edinburgh Leeds Wellington Place time type Full time posted on Posted 9 Days Ago time left to apply End Date: August 13, 2025 (5 days left to apply) job requisition id 139816 End Date Tuesday 12 August 2025 Salary Range £70,929 - £78,810 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: 139816 Senior Infrastructure Specialist zMQ SALARY: £70,929 - £78,810 LOCATION(S): Edinburgh or Leeds HOURS: Full time (This role will include a requirement to work as part of an on-call rota) WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations. About this Opportunity Lloyds Banking Group is the UK's biggest Digital, Retail, and Commercial bank seeking to help Britain prosper and we're transforming our products and platforms with £3bn of investment to become the bank of the future. With 789 software systems and 26,000 servers we're servicing 80,000 colleagues, 30m+ customers, and over 14m+ online users you can be confident our IT professionals have sizeable and interesting challenges every single day. In this role, you'll deliver highly complex technical support for systems and processes in mainframe environments, focusing on decommissioning and bug fixing. You'll help maintain and help migrate services according to Group standards and policies (and to agreed service levels) and will assist with the delivery of investment funded work within mainframe environments - this includes out of hours. Additionally, you'll provide technical support (including incident and problem resolution for systems and processes in complex environments) - again this includes out of hours support. Key responsibilities Provide support for complex environments to tight timescales. Help drive the strategy and design across the mainframe development and test estate. Work closely with key stakeholders, drive and deliver against the technology roadmap. Enforce standardisation and assist with improvement initiatives in the team. Work collaboratively across the wider Middleware teams to develop, promote, and implement process initiatives. Ensure processes and procedures are strictly adhered to. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Extensive knowledge of MQ infrastructure on zOS Strong experience of MQ system performance tuning and diagnosis Experience of supporting and troubleshooting critical on-line systems. Experience with Transport Layer Security (TLS) It would be great if you also had Diagnostic skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (4) Assembler Senior Infrastructure Specialist locations 2 Locations time type Full time posted on Posted 8 Days Ago time left to apply End Date: August 14, 2025 (6 days left to apply) Senior Infrastructure Engineer locations 3 Locations time type Full time posted on Posted 17 Days Ago time left to apply End Date: August 31, 2025 (23 days left to apply) Lead Infrastructure Specialist locations 3 Locations time type Full time posted on Posted 13 Days Ago time left to apply End Date: August 9, 2025 (1 day left to apply)

Senior Manager, AI Security page is loaded Senior Manager, AI Security Apply locations Edinburgh Manchester Bristol Harbourside Leeds Wellington Place time type Full time posted on Posted Yesterday time left to apply End Date: August 21, 2025 (13 days left to apply) job requisition id 139867 End Date Wednesday 20 August 2025 Salary Range £90,440 - £106,400 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Senior Manager, AI Security SALARY: £90,440 - £106,400 LOCATION: Edinburgh, Manchester, Leeds or Bristol HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity At Lloyds Banking Group, we're moving to the next stages of our digital transformation, and it's our job within the Chief Security Office (CSO) to ensure that we keep our customers, colleagues and assets safe from threat. The CSO's Security Data Services lab have a fantastic opportunity for an experienced and dynamic Senior Manager for AI Security to lead our efforts in securing AI systems and applications. This role will build and define strategy focusing in 3 areas: safe adoption, understanding attacker use, and using to tackle security challenges. The ideal candidate will have a deep understanding of AI technologies and cybersecurity, with a consistent track record in leading teams and projects in this domain. What You'll Do Lead and shape AI security team, providing direction, mentorship, and support. Develop and implement comprehensive security strategies for AI systems, including risk assessments, threat modelling, and mitigation plans. Develop and implement a strategy for securing AI systems and applications, ensuring they are resilient against evolving threats. Build strategy to use AI to enhance security measures, including threat detection, incident response, and anomaly detection. Collaborate with AI development teams to integrate security best practices throughout the AI lifecycle, from design to deployment. Ensure compliance with industry standards, regulations, related to AI security. Defining and implement approach to assessing AI security in the group, to include continuous assessment, detection model, and commissioning adversarial testing, to identify and rectify security weaknesses. Stay updated with the latest advancements in AI security and emerging threats, continuously improving the security posture of AI systems. Maintain relationships with external partners, vendors, and customers to enhance AI security measures. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What You'll Need: Relevant qualification in Computer Science, Cybersecurity, Information Technology, or a related field. Demonstrable experience in cybersecurity, with time spent focusing on identifying vulnerabilities in AI systems to improve their security. Extensive knowledge of AI technologies, including machine learning, deep learning, and neural networks. Solid understanding of cybersecurity principles, including encryption, authentication, access control, and network security. Experience with security frameworks and standards such as ISO 27001, NIST, and GDPR. Demonstrated experience in conducting risk assessments, threat modelling, and security audits. Excellent leadership, communication, and project management skills. Ability to work cross-functionally with multi-functional teams and manage multiple priorities in a fast-paced environment. It would be great if you also had Relevant certifications such as CISSP, CISM, CEH, or similar are highly desirable. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (1) Senior Governance Manager, CR Chief Controls Office locations 10 Locations time type Full time posted on Posted 6 Days Ago time left to apply End Date: August 16, 2025 (8 days left to apply)

Head of Product Management - PEC Platform Location: London or Bristol Type: Full-time, Hybrid (40% in-office), Job Share Posted: Yesterday, Closes: August 19, 2025 Salary Range: £124,653 - £146,650 We support flexible working options. Click here for more information. Job Summary Leading the product management function for the Personalised Experiences and Communications (PEC) platform within the Consumer Relationships business unit. Responsible for defining platform vision, roadmap, and ensuring alignment with the group's personalisation strategy. Act as a trusted advisor, build relationships across the group, and oversee the evolution of platform objectives and key results. Key Responsibilities Define and guide platform-level product vision and roadmap. Collaborate with lab product owners for product execution. Stay updated on market trends and competitors; analyze internal analytics. Represent the PEC Platform to business units, promoting strategy and capabilities. Manage financials and strategic investments. Review and prioritize platform development roadmaps. Lead cross-divisional sessions and governance for collaboration and communication. About You Experience in product development, defining visions, and delivering roadmaps. Strong understanding of technology, personalisation, and business imperatives. Ability to develop strategic plans and lead projects within budget and time constraints. Proven track record of building senior relationships and influencing stakeholders. Strategic thinker with excellent communication skills. Experience building and leading product management teams. Experience with large-scale martech or communications transformation, preferably in financial services. About Us We are committed to diversity, inclusion, and creating a workplace where everyone belongs. We welcome applications from under-represented groups and offer reasonable adjustments during recruitment. Join Us If you're excited to be part of our team, we'd love to hear from you! Help us shape the future of financial services and make a difference in our customers' lives.

Technical Application Service Specialist page is loaded Technical Application Service Specialist Apply locations Edinburgh time type Full time posted on Posted 4 Days Ago time left to apply End Date: July 10, 2025 (10 days left to apply) job requisition id 137215 End Date Tuesday 24 June 2025 Salary Range £43,803 - £48,670 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Technical Application Service Specialist SALARY: £43,803 - £46,236 LOCATION(S): Edinburgh HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of the above office locations About the opportunity We're looking to recruit a Technical Application Service Specialist (TASS) to join our Observability Team within our Service & Run Lab in Edinburgh, responsible for ensuring full-stack visibility and operational health across critical payment systems! You will work in close partnership with our application support DevOps Labs to deliver deep insights using observability platforms such as Splunk and Dynatrace. Your responsibilities will involve providing direct support for incident response, root cause analysis, performance optimization, and system performance improvement! About us If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need Dashboard Development: The ability to design and maintain custom dashboards in Splunk and Dynatrace to monitor application and infrastructure health. Align dashboards with SLAs and performance indicators for real-time visibility and actionable insights. Monitoring & Alerting: Knowledge of configuring and fine-tuning alerts to reduce noise while ensuring critical issues are captured. To be able to collaborate with Technical Recovery Managers to develop automated alert routing. Hold advanced knowledge of Splunk SPL, dashboard development, report scheduling and app management. Proficient in crafting service-level dashboards, setting up custom metrics, and conducting root cause analysis using advanced technology. Analysis & Reporting: Conduct proactive analysis on system performance, availability and failures. Generate regular reports for senior stakeholders, summarising trends, anomalies and improvement opportunities. Support post-incident reviews with data driven insights. Tooling and Scripting: Develop scripts to automate data extraction, transformation and alert generation. Integrate observability tools with CI/CD pipelines and operational workflows. Communication Skills - Clear verbal and written communication to interact with senior management, colleagues and support teams. Experience working in an Incident Management environment. And any experience of these would be really useful Familiarity with infrastructure, application architecture and cloud monitoring (AWS. GCP, Azure, OCP). About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (4) Technical Application Service Specialist locations Edinburgh time type Full time posted on Posted 3 Days Ago time left to apply End Date: July 10, 2025 (10 days left to apply) Senior Technical Application Service Specialist locations Edinburgh time type Full time posted on Posted 3 Days Ago time left to apply End Date: July 10, 2025 (10 days left to apply) Technical Application Specialist locations 2 Locations time type Full time posted on Posted 27 Days Ago time left to apply End Date: July 1, 2025 (1 day left to apply)

Lead Software Engineer - BoE Regulatory Reporting Location: Leeds, Wellington Place Type: Full-time, Hybrid (40% in-office) Application Deadline: August 19, 2025 Salary Range: £90,440 - £164,920 We support flexible working options, including hybrid working and job sharing. Job Summary As a Lead Software Engineer, you will oversee technical development and delivery at team, lab, and platform levels. You may act as a Line Manager co-leading with the Team PO or as an individual contributor specializing in specific technology areas. Key Responsibilities Define and implement engineering strategies across the lab. Support the Engineering Leadership team and report to the Engineering Lead. Simplify and modernize our technology estate. Lead and develop engineering teams, fostering continuous improvement. Bridge architecture and software engineering to bring theoretical concepts to life. Collaborate with product owners to deliver business solutions. About Us We are an innovative bank committed to shaping finance as a force for good, empowering our people to innovate and grow with purpose. Candidate Requirements Proven technical leadership and ownership of delivery. Experience leading engineering transformations. Understanding of CI/CD practices and modern engineering environments. Hands-on experience with complex software development, including Aptitude Studio, Oracle PL/SQL, Unix Bash/Shell scripting. Experience with CI/CD tools like Jenkins and Urban Code Deploy. Strong debugging, design patterns, and agile methodologies. Excellent collaboration and communication skills. Benefits Up to 15% pension contribution Annual bonus based on performance Share schemes with free shares Flexible benefits including discounts 30 days holiday plus bank holidays Wellbeing initiatives and parental leave policies Our Commitment We value diversity and inclusion, encouraging applications from under-represented groups. We are disability confident and offer reasonable adjustments during recruitment. Join us to do meaningful work that impacts millions and helps Britain prosper.

Business Intelligence Senior Manager (Marketing) page is loaded Business Intelligence Senior Manager (Marketing) Apply locations London 25 Gresham Street Bristol Harbourside Chester Edinburgh Halifax time type Full time posted on Posted Yesterday time left to apply End Date: August 15, 2025 (12 days left to apply) job requisition id 136747 End Date Thursday 14 August 2025 Salary Range £104,686 - £123,160 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Business Intelligence Senior Manager (Marketing) SALARY:£83,400pa to £123,160pa (dependent on location and experience) plus an extensive benefits package. LOCATION:London, Bristol. Edinburgh, Leeds, Halifax or Chester. HOURS:35 hours, full time. WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of the above the listed hubs. Why Lloyds Banking Group? Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever changing needs of our 26 million customers. We're embracing collaborative, agile ways of working, to help us deliver the best outcomes for our colleagues, customers and businesses. We're growing with purpose. Join us on our journey and you will too! Want to hear more? We're looking for a visionary and technically skilled Senior Manager, Business Intelligence (BI) to lead the evolution of our marketing intelligence capability at Lloyds Banking Group. This position is suitable for someone who blends extensive experience in digital marketing data, business intelligence, and data visualisation with strong leadership and critical thinking. If you're passionate about enabling data-led decision-making and building future-ready BI solutions, we'd love to hear from you. About the Role As a senior leader in the Marketing function, you'll be responsible for developing and delivering a comprehensive BI strategy that aligns with BMX and broader business priorities. You'll lead a team of BI experts to design and implement scalable, self-serve analytics solutions using tools like Power BI and Tableau, enabling real-time, actionable insights across digital, CRM, and ATL marketing. You'll bring domain expertise in data sources like Adobe, Google, CRM, and media agency platforms, and have hands-on experience with GCP. Working closely with the Platform team and Chief Data & Analytics Office (CDAO), you'll ensure our BI infrastructure is robust, future-focused, and aligned with the latest innovations, including generative BI. Key responsibilities Develop and implement a comprehensive BI strategy aligned with BMX and marketing objectives. Lead the design and delivery of self-serve analytics solutions using Power BI, Tableau, and other BI tools to meet sophisticated reporting needs. Apply best practices for data visualisation to build accessible, insight-rich dashboards that tell compelling stories. Bring SME knowledge of key data sources (Adobe, Google, CRM, media agency) and user experience with GCP. Collaborate with the Platform & CDAO teams to deliver scalable BI infrastructure. Partner with CDAO and other experts to ensure continuous upskilling of the team and adoption of new technologies, including Gen BI. Lead and prioritise BI resource, balancing competing demands and aligning with strategic priorities. Lead and mentor a high-performing BI team, fostering a culture of innovation, excellence, and continuous improvement. Establish and enforce data governance standards to ensure data quality, integrity, and security. Work closely with the Marketing team to define and monitor critical metrics, ensuring timely and accurate reporting of marketing effectiveness. About you Advanced experience in BI and analytics within a marketing or media environment. Solid command of digital marketing data, reporting and performance. Familiarity with ATL, Digital and CRM measurement techniques, including econometrics. Proficiency in SQL, Python or R, and data visualisation tools such as Power BI, Tableau, or Looker. Hands-on experience with Google Cloud Platform (GCP) and experience with web and app analytics platforms (e.g., Google Analytics, Adobe Analytics, GA4). Experience in embedding generative BI capabilities and real-time insights into business processes. Strong leadership and stakeholder management skills, with the ability to influence and prioritise. About working for us Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it is why we especially welcome applications from under-represented groups. We are disability confident. So, if you would like reasonable adjustments to be made to our recruitment processes, just let us know. If you are excited by the thought of becoming part of our team, get in touch. We would love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

time left to apply End Date: August 30, 2025 (25 days left to apply) WORKING PATTERN:Hybrid, 40% (or two days) in our Leeds or Edinburgh office. About this opportunity A great opportunity has arisen to be part of a team within the P&A platform as a Head of Engineering. You will oversee all aspects of the engineering lifecycle, from technology design and architecture through to implementation and optimisation. You'll work closely with cloud architects, data scientists, and risk officers to deliver a robust, scalable, and compliant platform that meets the bank's risk and regulatory needs. The role will shape the Lab vision, set strategic direction, and demonstrate technical leadership across the lifecycle from idea to value realisation. About us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform how we meet the changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too What you'll do Lead the engineering team responsible for end-to-end infrastructure and technology transformation, including legacy decommissioning and GCP-based data infrastructure. Provide technical direction and mentorship, fostering collaboration, innovation, and continuous improvement. Design scalable, high-performance cloud infrastructure on GCP, ensuring availability, resilience, security, and compliance. Implement Infrastructure-as-Code (IaC) using tools like Terraform or Google Cloud Deployment Manager. Oversee engineering project delivery from requirements to deployment and support, ensuring alignment with risk and analytics goals. Collaborate with DevOps, QA, and security teams to integrate CI/CD pipelines and automate testing. Partner with data scientists and analysts to build data pipelines and infrastructure for analytics, stress testing, and reporting. Ensure cost-effective data ingestion, processing, and storage, and build model-ready data products. Integrate tools for data governance, lineage, and security to meet compliance standards. Ensure infrastructure complies with regulations (e.g., GDPR, Basel III/IV, IFRS 9) and embed DevSecOps principles. Collaborate with stakeholders to translate business needs into technical solutions aligned with cloud strategy. Communicate progress and risks to senior leadership. Stay current on GCP services and data infrastructure trends to drive continuous improvement and innovation. What you'll need Extensive experience leading engineering teams in cloud-based data platforms, preferably with GCP expertise. Deep knowledge of cloud architecture, data engineering, pipelines, and big data technologies (e.g., BigQuery, Dataflow, Pub/Sub). Proficiency in Python, Java, or Scala; familiarity with microservices, Docker, Kubernetes, CI/CD tools (e.g., Jenkins, GitLab CI), and cloud monitoring. Proven experience in digital transformation and Agile environments. Preferred understanding of banking risk management and regulatory frameworks (e.g., Basel III/IV, IFRS 9, CRD4). Strong leadership and stakeholder engagement skills. 15+ years in software development and cloud engineering, ideally in financial services. Experience with big data frameworks (e.g., Apache Beam, Spark) and data governance tools. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you're excited by the thought of becoming part of our team, get in touch.We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Senior Solution Architect page is loaded Senior Solution Architect Apply locations Chester time type Full time posted on Posted Yesterday time left to apply End Date: August 13, 2025 (13 days left to apply) job requisition id 136346 End Date Tuesday 12 August 2025 Salary Range £90,440 - £106,400 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title: Senior Solution Architect Salary: £90,440 - £106,400 Location: Chester Hours: Full-time Working Pattern: Our work style is hybrid, which involves spending at least two days per week currently, or 40% of our time, at our Chester office. About us Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too About this opportunity Exciting opportunity for a Senior Solution Architect to join the Credit Card Platform to orchestrate complex solution architectures with a broad architectural significance for key outcomes or epics by defining the architectures and designs that deliver our key outcomes aligning with our technology strategy. They play a substantive role in enabling teams to deliver at pace by shaping the solution architecture forward look for a lab or platform, and partner with Product Owners engineering teams and Enterprise architects. We pride ourselves on delivering industry-leading customer journeys through engineering excellence. We're seeking experienced Solution Architects to join our Credit Cards Engineering Team who build web-based Internet Banking system, accessible across web, mobile, and tablet platforms. The Solution Architect is vital in ensuring the products we deliver are fit for purpose and meet the quality and standards that our customers expect. As part of the Credit Card Platform, you'll design solutions for our Internet Banking system, enabling customers to apply for credit cards, handle balance transfers, add cardholders, and increase credit limits. You'll be responsible for the design, architecture decisions, and defining the end-to-end impacts (both functional and non-functional). You should also be comfortable communicating information to different customers, from business partners to the engineering community. You'll report into a Lab Engineering Lead with responsibilities across the lab. What you'll do Collaborate with other architects, engineers, and technicians within and outside of the platform to create robust and scalable solution designs. Own the design of solutions throughout the entire delivery lifecycle, providing guidance and direction ensuring alignment to Product objectives. Through expert engineering and architectural skills, translate high-level business requirements into technology architectures that align to the strategic architecture. Lead senior business partners to secure strong engagement for the solution and ensure that delivery aligns to longer-term roadmaps. Take designs through governance processes with meaningful architectural artefacts and ensure the required engineering and architecture cohorts are engaged as required. What you'll need Strong software engineering and architecture background. Experience of working delivering Digital Transformation Solutions. Knowledge of agile development practices with a history of technical leadership. Experience across the entire solutions development lifecycle from inception, through build to production. You'll appreciate and acknowledge the impact of system design decisions on scalability, resilience, and supportability. Experience of API design and architecture patterns. Experience with Public & Private Cloud Solutions, ideally Google Cloud Platform It would be great if you also had: Understanding of Data Architecture including management of confidential data. Delivering against company and industry guidelines and regulations e.g. cyber security and data protection. Experience with event driven architectures. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in/all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15%. An annual bonus award, subject to Group performance. Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top. A range of wellbeing initiatives and generous parental leave policies. Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, Institutional Coverage page is loaded Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, Institutional Coverage Apply locations London time type Full time posted on Posted 4 Days Ago time left to apply End Date: August 8, 2025 (10 days left to apply) job requisition id 139713 End Date Thursday 07 August 2025 Salary Range £78,957 - £87,730 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Associate Director - Specialist Finance - Global Banks, Specialist Finance & Intermediaries, Institutional Coverage LOCATION: London HOURS: Full time WORKING PATTERN: Hybrid, 60% (or three days) in one of our office hubs mentioned above Institutional Coverage is an origination and coverage business operating across the UK and North America focused on serving the needs of institutional clients. The business leads with a sector and relationship focus, whilst maintaining UK regional delivery through hubs in London and Edinburgh. An exciting opportunity has arisen for an Associate Director to join our Specialist Finance team. This role sits within the wider coverage segment of Global Banks, Specialist Finance & Intermediaries, a fast paced and deal orientated segment of the bank - which is at the forefront of Lloyds' new growth strategy. You'll lead a portfolio of existing Specialist Lender clients, deepening our existing product offering and relationships with these key growth names. In addition to current clients, you will have the opportunity to build your own relationships with new prospect clients in the continually growing sector, ultimately driving increased income opportunities to support our revenue growth ambitions. Our team manages relationships across the 4 key specialist lenders segments - Specialist Mortgage Lenders, Specialist SME Lenders, Specialist Consumer Lenders and Debt Purchasers. All 4 client segments play a differing and important part in our strategy of Helping Britain Prosper. The role will require close collaboration with senior partners and business owners in key product areas - most specifically Securitisation, Lending / SDF, Invoice Finance, Swaps, Payments & ESG. Therefore, a collaborative nature and intrinsic interest to learn more about these areas will be a meaningful attribute for any prospective candidate. Given the varied nature of clients across the portfolio, you'll need to be a motivated self-starter with the desire to quickly understand your new role and clients. Whilst also working collaboratively with product partners and credit, to help deliver on our strategic plan across the client base. This is a fantastic opportunity for a driven and hardworking colleague to join a fast growing, and diverse client facing team. Key skills Client Relationship Management - Lead your own portfolio of clients and originate new client relationships for the bank. Ultimately supporting the overall Specialist Finance portfolio strategy to optimise income generation and business objectives, in particular balancing income and risk. Building the business - Create/develop and originate business leads to maximise opportunities and growth for the Group. Regulatory - Understand the regulatory framework/requirements within which the business operates (FCA and wider regulatory framework including EU and international, as well as Legal framework). Market Knowledge - Awareness of wider business, economic, political and market environment (domestic and international) in LBG and wider financial services industry. Stakeholder Management - Promote the team franchise with internal and external partners, collaborating closely with product and credit to maximise impact and opportunities. Product Knowledge - Knowledge of the key product suite that Lloyds can offer both from Lloyds Bank and Lloyds Bank Corporate Markets, relevant for our client base. It is important to have experience of Financial & Capital Markets (particularly Securitisation), Structured Lending and Transaction Banking products. Teamwork & Influence - Strong teamwork skills, willing and able to take the broader view for the benefit of CIB and the wider franchise, using influence to achieve efficient outcomes for the team and our clients. Communication & Cultural Awareness - Ability to communicate effectively at all levels and across different audiences and cultural environments. Experience of communicating complex structures and to senior committees preferable. Risk Management - Ability to identify, assess, supervise, control, mitigate and articulate key risks for clients and within transaction structures. Experience of writing detailed credit papers is beneficial given the structures and clients within the portfolio. Continuous Improvement - Support the client interface on behalf of the Group to ensure operational improvement and that enquiries and issues are satisfactorily resolved. Financial analysis and controls - Ability to interpret financial information, identify key drivers of performance on both a quantitative and qualitative basis. Identify possible structural protections/requirements such as covenants that function as early warning indicators for deteriorating client performance. Business strategy and model - Awareness and application of sector strategy appropriate to the role. Understanding of the sector team strategy and its relevance to LBG. Develop talent - Help recruit, lead, empower, develop and appraise team members as needed to meet the needs of the business. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need . We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing 'significant harm' to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks As a certified colleague your details will be published on the FCA's Financial Services Register This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook The Person("P") performs the client-dealing FCA certification function for a firm if:(1)P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2)those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm. If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks . click apply for full job details

Lead Infrastructure Specialist page is loaded Lead Infrastructure Specialist Apply locations Leeds Wellington Place Manchester Westminster House Edinburgh Sighthill North time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 138600 End Date Friday 08 August 2025 Salary Range £90,440 - £106,400 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Lead Infrastructure Specialist SALARY: £90,440 - £106,400 LOCATION(S): Leeds, Manchester or Edinburgh HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations. About this Opportunity This is an exciting opportunity to join Networks Services during a transformative period for Networks, all while working in an inclusive, collaborative team that values your growth and ideas. This is a Senior Infrastructure Specialist role leading the Voice Networks team within Network Services (which is part of the Core Infrastructure platform). Our mission is to provide network services that are always on, secure and ready for tomorrow. Supporting the Group and the wider UK in driving forward the sustainability agenda is a key focus. Our mission entails a journey to transform our core technology architecture and enhance the technical capabilities of our colleagues whilst embedding DevOps and Agile working practices to enable feature teams to increase autonomy and effectiveness. As Lead a team of Voice Specialists you will: Design, develop and integrate voice solutions and services to achieve our goals. Promote and enable the continuous enhancement of networks processes through automation and orchestration. Identify opportunities to reduce operating and change costs, enhance change accuracy, and adopt innovative approaches to how we deliver change and service. Act as a technical leader within the team, sharing your experience and expertise. You will be a mentor and influence a culture of continuous improvement. Ensure our people and processes are prepared for the future. By aligning with bank and network strategies, you will contribute to how we transform Networks. Bring consideration and confidence to complex voice solution decisions, ensuring alignment with industry practices and group technology policies to ensure solutions are engineered to be reliable, scalable, performant, accessible, and secure. Why Lloyds Banking Group We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you'll need Experience of leading an engineering team. Managing risk, meeting security standards, and prioritising the need to maintain and protect service versus the need to transform capabilities and experiences. Extensive experience in a Network Voice role. Exposure and experience of multiple voice technologies, such as Avaya, Genesys, Verint and Ring Central. Experience of Automation and Infrastructure as Code (IaC) tooling with proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes. Excellent communication and collaboration skills. Experience creating and maintaining product roadmaps, managing down technical debt, maintaining the health of production instances and creating the space to develop the skills needed by the target technology architecture. Abilities in ownership, for unblocking technical challenges and having a forward view to prove new patterns and technical solutions ready for full use. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares. Benefits you can adapt to your lifestyle, such as discounted shopping. 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted 3 Days Ago time left to apply End Date: August 9, 2025 (11 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Head of Operations, Consumer Growth page is loaded Head of Operations, Consumer Growth Apply locations Belfast The Paper Exchange Glasgow Manchester Bristol Leeds time type Full time posted on Posted Yesterday time left to apply End Date: August 9, 2025 (12 days left to apply) job requisition id 140751 End Date Friday 08 August 2025 Salary Range £104,992 - £123,520 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary There is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. Consumer Growth Objectives: Deliver the UK's Most Recommended Banking App Drive Digital Sales for the Group Digitise to Mobile First by Transforming Customer & Colleague Experiences Job Description JOB TITLE: Head of Operations, Consumer Growth LOCATION: Bristol, Glasgow, Belfast, Leeds or Manchester HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity This is an exciting opportunity to join the Consumer Growth team as the Head of Operations, enabling c2500 colleagues to serve our customers across the Home, Relationship and Premier teams. Consumer Growth is uniquely set up to be a key driver of the Group's growth strategy, focused on supporting customers across their Home, Borrowing, Savings, and Investment needs. By harnessing the potential of our digital channels and skilled colleagues, we're deepening customer relationships and delivering exceptional experiences that make a meaningful difference. This role presents a unique opportunity to lead the Operations for the Consumer Growth business. You will play a key role in leading across specialisms focused on how we keep the show on the road, making sure our colleagues have everything they need to do a brilliant job for our customers. Success in this role requires critical thinking, effective storytelling of transformation, and the ability to align team efforts with strategic objectives. Additionally, you will need to address critical challenges that may arise, demonstrating agility in pivoting to new priorities as needed. This role reports into the Consumer Growth Director in Consumer Relationships, and will work as part of the Senior Leadership Team to help shape and deliver our growth ambitions while ensuring customers are the heart of decision making Day to day responsibilities include: Collaboratingclosely with the Customer Facing Leads, Consumer Director and specialist partners, you will oversight customer outcomes, business continuity, how we land and embed change and communications alongside making Consumer Growth to be a great place to work through our people plan. Change & Transformation Leadership:Leads the delivery of complex change initiatives, ensuring they are well-governed, strategically aligned, and effectively communicated. You'll define a clear communications strategy to champion a culture of agility and continuous improvement across the organisation. Controls Management & Conduct:You'll manage our controls across Consumer Growth, ensuring we are driving forward a culture that puts customers at the heart of every decision and adhered to Consumer Duty. You foster an environment that prioritises the fair treatment of customers, instilling these principles in our leaders to ensure that all colleagues act with due care and integrity across all aspects of their role. Key skills Leadership & Communication.A passion for developing colleagues, encouraging your team to be the best they can be and able to coach, empower and inspire. Creates and delivers powerful messages that inform and engage our teams across Consumer Growth. Leads engagement strategies that build trust, alignment, and a shared sense of purpose during both steady-state and change periods. Operational Excellence. Holds overall accountability for the design and delivery of operational strategies that support business growth, regulatory compliance, and customer outcomes. Leads a multidisciplinary team to ensure seamless execution across all operational domains. Data Analysis & Strategic insight.Communicates with data confidently and effectively, using data for decision making. Proven ability to assess performance against strategic goals and provide actionable insights. This includes driving process improvements based on colleague and customer feedback. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people?Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Senior Solution Architect page is loaded Senior Solution Architect Apply locations Manchester time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 19, 2025 (25 days left to apply) job requisition id 137868 End Date Monday 18 August 2025 Salary Range £90,440 - £106,400 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE:Solutions Architect SALARY: £90,440 - £106,400 LOCATION(S):Manchester HOURS:Full-time - 35 hours per week WORKING PATTERN:Our work style is hybrid, which means spending at least two days per week or 40% of your time in our Manchester office (this is non-negotiable). About this opportunity An exciting opportunity has arisen for a Solutions Architect to design, develop and enhance the bank's telephony channel. In this role, you'll be essential in creating and delivering the development ecosystem through DevOps standard methodologies, empowering teams to introduce changes gradually and consistently to customers. You will work in cross-functional environments, collaborating closely with software, quality, and security engineers. Ensuring our products meet the quality and standards our customers expect. We seek a skilled professional with a consistent track record in large-scale implementations and deep technical proficiency to lead our future telephony strategy, including the use of emerging technologies and closer integration with digital channels. You will provide scalable, modern solutions including incorporating new technologies. The Group comprises multiple Customer Relationship Channels, with Telephony being a key component of our strategy. You will play a critical role in aligning with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuous improvement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider engineering community. Join us as an innovator as we enter the next phase of our transformation journey. We're looking for passionate and curious technology specialists with innovative minds who can leverage our new architecture and support the evolution to a full micro-service application, driving change, improving operational efficiency, and delivering at pace. About us We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! What you'll need Technical Proficiency - Deep expertise in cloud platforms, enterprise software, cybersecurity, and emerging technologies such as AI. Systems Thinking & Architecture - Ability to model complex systems, apply design and implementation patterns, and build scalable, secure, and resilient architectures. Analytical & Problem-Solving - Strong analytical skills to assess business needs, identify gaps, and deliver innovative, data-driven solutions. Secure & Compliant by Design - Embeds security and compliance principles into architecture and development, ensuring alignment with regulatory and risk frameworks. DevOps & Quality Engineering - Practical experience with DevOps or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuous improvement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future trends, drives change initiatives, and shapes technology roadmaps to deliver long-term value. It would be great if you had any of the following Infrastructure as Code & Cloud Engineering - Hands-on experience with tools like Terraform, Chef, Puppet, and Ansible, combined with exposure to cloud platforms such as GCP, AWS, Azure, or ICP/OCP. CI/CD & Deployment Automation - Skilled in building and managing CI/CD pipelines, with experience in day-to-day deployment and release activities to ensure smooth, incremental delivery to production. Containerisation & Platform Engineering - Proficient with container technologies (e.g. Docker), orchestration tools (e.g. Kubernetes), and service mesh frameworks (e.g. Istio), with a strong interest in diverse programming languages and modern engineering practices. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to fostering an inclusive and diverse workplace and believe that diverse perspectives drive innovation and creativity. We're actively seeking to build a team that reflects a wide range of backgrounds, experiences and thinking approaches and would like to encourage applications from under-represented groups from candidates of all ethnicities, cultures and identities, and from candidates that identify as neurodiverse. As a disability-confident employer, we are committed to support you in showcasing your best self; so, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know! We also offer a wide-ranging benefits package, which includes A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. Similar Jobs (4) Enterprise Security Architect locations 3 Locations time type Full time posted on Posted Yesterday time left to apply End Date: August 6, 2025 (12 days left to apply) Senior Infrastructure Engineer locations 3 Locations time type Full time posted on Posted 2 Days Ago time left to apply End Date: August 31, 2025 (30+ days left to apply) Senior Software Engineer (Fullstack) locations 4 Locations posted on Posted 2 Days Ago time left to apply End Date: August 16, 2025 (22 days left to apply)

Associate Director Strategic Operating Model page is loaded Associate Director Strategic Operating Model Apply locations London Bristol Harbourside Edinburgh Leeds time type Full time posted on Posted Yesterday time left to apply End Date: July 17, 2025 (6 days left to apply) job requisition id 136450 End Date Wednesday 16 July 2025 Salary Range £70,929 - £78,810 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title:Associate Director - Strategic Operating Model Location:London, Edinburgh, Bristol or Leeds Salary:£70,000 - £80,000 DOE Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: We're on a mission to become the UK's leading digitally led relationship bank. Within Business and Commercial Banking (BCB), we're investing significantly to transform the customer experience for businesses with turnovers up to £100 million. Our Chief Operating Office is at the heart of this transformation, making it easier, faster, safer and more convenient for our customers to do business. Our Strategic Delivery & Change (SD&C) team plays a vital role in driving operational excellence and delivering market-leading customer experiences. We champion the strategy, connect delivery and accelerate value. Join a high-performing, collaborative team where you'll work across the business to identify and implement strategic operating model improvements that help BCB achieve its customer and commercial goals. What you'll be doing: Own the design and implementation of critical initiatives across BCB, focusing on end-to-end operating model and organisational change Collaborate with senior stakeholders to align delivery with strategic goals, facilitating better commercial and customer outcomes Apply strategic problem-solving techniques to analyse complex challenges and develop innovative, data-driven solutions Translate strategic intent into actionable delivery plans that drive measurable outcomes for customers, colleagues and the business Run multiple initiatives in a fast-paced environment, balancing priorities and ensuring timely delivery Build positive relationships across BCB and Group functions to ensure seamless execution and alignment Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Confirmed experience in strategic change, operating model design or large scale transformation within UK Financial Services, particularly within BCB and across the full product suite. Strong analytical and problem-solving skills, with the ability to simplify complexity and present a compelling narrative. Proven track record of influencing and communicating effectively with senior stakeholders. Collaborative approach with experience working across diverse teams and subject areas. Resilient and adaptable in a dynamic, fast-paced environment, with a passion for delivering meaningful change for customers and colleagues. Advanced proficiency in Microsoft PowerPoint, Excel, and Word. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies As part of the Group's commitments as a result of ring-fencing legislation, colleagues based in the Crown Dependencies are required to be exclusively dedicated to the non-ring-fenced bank and its subsidiaries. This means that colleagues who are based in the Crown Dependencies would not be able to undertake roles for the Ring Fenced Bank from their existing location and would need to consider relocation when applying for roles. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Associate Director Strategic Operating Model page is loaded Associate Director Strategic Operating Model Apply locations London Bristol Harbourside Edinburgh Leeds time type Full time posted on Posted Yesterday time left to apply End Date: July 17, 2025 (6 days left to apply) job requisition id 136450 End Date Wednesday 16 July 2025 Salary Range £70,929 - £78,810 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title:Associate Director - Strategic Operating Model Location:London, Edinburgh, Bristol or Leeds Salary:£70,000 - £80,000 DOE Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: We're on a mission to become the UK's leading digitally led relationship bank. Within Business and Commercial Banking (BCB), we're investing significantly to transform the customer experience for businesses with turnovers up to £100 million. Our Chief Operating Office is at the heart of this transformation, making it easier, faster, safer and more convenient for our customers to do business. Our Strategic Delivery & Change (SD&C) team plays a vital role in driving operational excellence and delivering market-leading customer experiences. We champion the strategy, connect delivery and accelerate value. Join a high-performing, collaborative team where you'll work across the business to identify and implement strategic operating model improvements that help BCB achieve its customer and commercial goals. What you'll be doing: Own the design and implementation of critical initiatives across BCB, focusing on end-to-end operating model and organisational change Collaborate with senior stakeholders to align delivery with strategic goals, facilitating better commercial and customer outcomes Apply strategic problem-solving techniques to analyse complex challenges and develop innovative, data-driven solutions Translate strategic intent into actionable delivery plans that drive measurable outcomes for customers, colleagues and the business Run multiple initiatives in a fast-paced environment, balancing priorities and ensuring timely delivery Build positive relationships across BCB and Group functions to ensure seamless execution and alignment Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Confirmed experience in strategic change, operating model design or large scale transformation within UK Financial Services, particularly within BCB and across the full product suite. Strong analytical and problem-solving skills, with the ability to simplify complexity and present a compelling narrative. Proven track record of influencing and communicating effectively with senior stakeholders. Collaborative approach with experience working across diverse teams and subject areas. Resilient and adaptable in a dynamic, fast-paced environment, with a passion for delivering meaningful change for customers and colleagues. Advanced proficiency in Microsoft PowerPoint, Excel, and Word. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies As part of the Group's commitments as a result of ring-fencing legislation, colleagues based in the Crown Dependencies are required to be exclusively dedicated to the non-ring-fenced bank and its subsidiaries. This means that colleagues who are based in the Crown Dependencies would not be able to undertake roles for the Ring Fenced Bank from their existing location and would need to consider relocation when applying for roles. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

Associate Director Strategic Operating Model page is loaded Associate Director Strategic Operating Model Apply locations London Bristol Harbourside Edinburgh Leeds time type Full time posted on Posted Yesterday time left to apply End Date: July 17, 2025 (6 days left to apply) job requisition id 136450 End Date Wednesday 16 July 2025 Salary Range £70,929 - £78,810 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description Job Title:Associate Director - Strategic Operating Model Location:London, Edinburgh, Bristol or Leeds Salary:£70,000 - £80,000 DOE Hours: Full time Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices. About This Opportunity: We're on a mission to become the UK's leading digitally led relationship bank. Within Business and Commercial Banking (BCB), we're investing significantly to transform the customer experience for businesses with turnovers up to £100 million. Our Chief Operating Office is at the heart of this transformation, making it easier, faster, safer and more convenient for our customers to do business. Our Strategic Delivery & Change (SD&C) team plays a vital role in driving operational excellence and delivering market-leading customer experiences. We champion the strategy, connect delivery and accelerate value. Join a high-performing, collaborative team where you'll work across the business to identify and implement strategic operating model improvements that help BCB achieve its customer and commercial goals. What you'll be doing: Own the design and implementation of critical initiatives across BCB, focusing on end-to-end operating model and organisational change Collaborate with senior stakeholders to align delivery with strategic goals, facilitating better commercial and customer outcomes Apply strategic problem-solving techniques to analyse complex challenges and develop innovative, data-driven solutions Translate strategic intent into actionable delivery plans that drive measurable outcomes for customers, colleagues and the business Run multiple initiatives in a fast-paced environment, balancing priorities and ensuring timely delivery Build positive relationships across BCB and Group functions to ensure seamless execution and alignment Why Lloyds Banking Group: If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need: Confirmed experience in strategic change, operating model design or large scale transformation within UK Financial Services, particularly within BCB and across the full product suite. Strong analytical and problem-solving skills, with the ability to simplify complexity and present a compelling narrative. Proven track record of influencing and communicating effectively with senior stakeholders. Collaborative approach with experience working across diverse teams and subject areas. Resilient and adaptable in a dynamic, fast-paced environment, with a passion for delivering meaningful change for customers and colleagues. Advanced proficiency in Microsoft PowerPoint, Excel, and Word. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies As part of the Group's commitments as a result of ring-fencing legislation, colleagues based in the Crown Dependencies are required to be exclusively dedicated to the non-ring-fenced bank and its subsidiaries. This means that colleagues who are based in the Crown Dependencies would not be able to undertake roles for the Ring Fenced Bank from their existing location and would need to consider relocation when applying for roles. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. About Us With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.