National Highways

About the job. We are expanding our commercial management team to support National Highways annual £1bn investment programme to maintain the Strategic Road Network. As a Commercial Manager for the Maintenance and Response Contract, you will lead on the delivery of a consistent and high quality approach to commercial and procurement strategy, investment decisions, scheme budget management, commercial click apply for full job details

About the job. At National Highways were looking for a Senior Asset Data and Intelligence Analyst to join our team in the South East Region. You will Monitor, maintain, and identify improvements to the asset databases. Also Liaising with the P&D, Scheme Delivery and Service Delivery teams to ensure that data is provided in a suitable format that meets requirements to support the assessment of needs click apply for full job details

About the job. National Highways have an exciting opportunity for an Assistant Spatial Planner to join our multi-disciplinary team in the Southeast region. The Assistant Spatial Planner will take a proactive role in the town and country planning system by helping to ensure that new developments are well located and planned for, and the travel demands they create are sustainable click apply for full job details

About the job. Here at National Highways, we currently have a brand new opportunity for a Network Needs Manager to join our Planning and Development team in the East region. Within this role, you will be leading the regions integrated planning process in identifying patterns in regional data and developing insights from stakeholder and customers to build a regional strategy click apply for full job details

Are you looking for a new challenge? To help tell our story we need to deliver communications activity that showcases the positive impact of roads investment, and increases awareness about how to travel safely on our roads. As a Media Relations Manager within our Press Office Team, you will be responsible for protecting, building and enhancing the reputation of National Highways by providing strategic communications advice, liaising with the media, and providing a proactive and reactive media relations service. You should have excellent communication skills, a strong news sense, and excellent judgment. While prior experience in a Press Office is preferred, it is not a requirement. Experience in a Press Office or PR agency is a plus, but not essential. This is a hybrid role requiring two days per week in either our Birmingham, Nottingham, Manchester, Leeds, Bristol, Bedford or Guildford offices. The remaining days can be worked remotely. Some travel will also be required occasionally for team meetings or to facilitate media events. Your key responsibilities will be: Delivering high quality written material, media briefings and communications activity to promote National Highways and enhance our reputation. Providing media handling advice, including developing and implementing communication plans to ensure that the most appropriate communication solutions and channels are being used. Working on high profile and often complex issues that will require you to use your specialist expertise to achieve balanced and accurate coverage for National Highways. Responding to media enquiries and briefing spokespeople, maintaining effective forward planning, and delivering and managing media events/activities. Developing relationships with colleagues across the business and journalists, and coordinating activity with the Department for Transport and other external stakeholders. About you: A strategic thinker with political awareness Experience of working with teams across an organisation to engage with the public via the media Outstanding stakeholder relationship skills Experience in producing creative and impactful communications activity for a range of media outlets Experience of working with the media, and providing high quality written material To apply, please submit your CV and a cover letter detailing your experience and how you meet the criteria for this role. Please also specify in the cover letter your preferred office location. About us Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Customer, Strategy, and Communications directorate is essential to National Highways. We guide the direction of the strategic road network, helping the company deliver economic and social benefits by meeting the needs of our customers, clients, and fulfilling regulatory requirements. As the central hub within National Highways, we provide the corporate strategic planning function for the organisation. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation. A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home. We offer many different ways to work flexibly and we're open to discuss part-time working, job shares, and flexible start and finish times. Please wait until the interview stage before asking us about flexibility, and we will explore what is possible. Our benefits package: Our total reward package includes basic salary, the potential for a performance related bonus Contributory pension scheme with employer contribution of up to 10% Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays) Flexible hours and an approach driven by connected and sustainable working which includes hybrid working Life assurance of 4 times annual salary Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience And we are: Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme Community friendly - offering paid leave to volunteer, 3 days basic/year If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include: Right to work check 3 year employment history references DBS criminal record check Social media and adverse journalism check Driving licence check (if applicable) Fit to work questionnaire (for all), followed by a medical check (if applicable) Qualifications and/or professional membership check (if applicable) And finally We reserve the right to close before the advertisement expires.

Your new role Are you passionate about Health and Safety and making a positive impact? Are you experienced in conducting audit and assurance activities? Do you have experience of supporting and advising internal and external stakeholders? Then we have the role for you! As a Health and Safety Manager working with our Major Projects Directorate you will support the delivery of our Home Safe and Well plan click apply for full job details

We are currently recruiting for Traffic Officers to be based at the following outstation: Milnrow Outstation You will provide a customer focused service through effective management of the strategic road network as part of a team by dealing with the management of incidents such as road traffic collisions, removal of debris and other unplanned events. Our Traffic Officers operate 24/7, 365 days of the year, so our officers work 6 days on, 3 days off and shifts consist of Earlies, Lates and Night shifts. The starting salary for this role is up to £30,372 (£25,310 plus 20% shift allowance) increasing to £31,632 (£26,360 plus 20% shift allowance) after 9 months successful probation. What you'll be leading on • Working on the strategic road network you will respond and resolve incidents using safe and timely action which could include deploying traffic management and work collaboratively with colleagues, emergency services and other responders. • Work within a team to contribute proactively and achieve required performance targets. • Communicate using a range of technologies including radio and mobile telephony to provide accurate and timely scene updates to colleagues, partners, stakeholders and customers • Take personal responsibility for the safety of self and others by reporting and acting on any potentially unsafe activities or conditions • Maintain records of vehicles and equipment To be successful • You will need to have a full clean driving licence to be considered for this position and during employment as you will be required to drive as part of your role • Live within one hour's commutable distance of the vacancy location • Experience of motorway driving • Knowledge of and experience of contributing to safety in the work place • Provide and deliver a high quality customer service • Self-Motivated Team Player • Experience of successfully working unsupervised A bit about us Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. About Us Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonus Contributory pension scheme with employer contribution of up to 10% Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays) Flexible hours and blended working between base location/home Life assurance of 4 times annual salary Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience And we are Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme Community friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include: Right to work check 3 year employment history references DBS criminal record check Social media and adverse journalism check Driving licence check (if applicable) Fit to work questionnaire (for all), followed by a medical check (if applicable) And finally We reserve the right to close before the advertisement expires

Job Description Your New role Here at National Highways, we currently have an opportunity for a Senior Pavement Engineer to join our team in the South East. Within this role, you will be undertaking the identification and evaluation of asset data and needs in order to develop early solutions, in line with agreed methodologies and prioritisation criteria and the designing of highway renewals and maintenance schemes. This role will be based in either one of our Maidstone or Basingstoke offices. You will require a full clean driving license for when you are required to drive. What you'll be leading on Ensuring the health and safety needs and wellbeing of customers and employees are fully considered and accounted for throughout the planning and delivery of each service activity Leading and coordinating the activities and resources involved in the identification and evaluation of asset data and needs in order to develop early solutions, in line with agreed methodologies and prioritisation criteria. Monitoring the delivery of agreed early solutions and plans, liaising with the relevant teams to identify and/or rectify issues. To Identify, prepare briefs and support delivery of survey works that support the improvement and/or renewal of assets. Developing the technical briefs provided to the design and construction contractors for improvement and renewals work. To provide technical support to Project Managers by providing materials approvals, vetting of contractors' compliance, inspection support on site, and reviewing of Health and Safety Files. Tasked with undertaking technical reviews of third party designs to ensure that they comply with standards, design briefs and Design for Maintenance Requirements. To be Successful A Chartered or Incorporated Engineer is desirable and a member of a relevant professional Body with appropriate experience is essential. Strong knowledge of asset condition assessment and degradation modelling. Knowledge of Design Manual for Roads and Bridges (DMRB) standards and their application on the highways network Degree or HND in relevant discipline and appropriate experience, or equivalent Experience in Pavement design. Understanding of the Value Management process or cost benefit analysis of schemes Experience in working within budgets including the creation of a budget for scheme development Experience in highway construction and delivery methods Good knowledge of CDM 2015 A bit about us Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. We achieve this through the delivery our capital programme, supporting customers on the road with our Traffic Officer Service and managing incidents effectively.

Are you an experienced Engineer looking for the next step within your career? Wanting a role where you can use your asset management skills alongside your knowledge of technical standards? Then National Highways has the role for you! We're looking for a Senior Engineer to join our team based in the Midlands, to lead and coordinate the activities and resources involved in the identification of asset needs and development of early solutions for the asset class in scope. What you'll be leading on Ensure the health and safety needs and wellbeing of customers and employees are fully considered and accounted for throughout the planning and delivery of each service activity. Lead the development of early solutions for improvements and/or renewals, including the compiling and checking of relevant documents, evidence and options for value management, taking into account new techniques, materials, buildability and costs. Ensure that asset data and condition information is captured and maintained in the relevant database(s). Identify, prepare briefs and support delivery of survey works that support the improvement and/or renewal of assets. Provide technical support to Project Managers by providing materials approvals, vetting of contractors' compliance, inspection support on site, and reviewing of Health and Safety files. Develop the technical briefs provided to the design and construction contractors for improvement and renewals work. To be successful Degree or HND in relevant discipline and appropriate experience, or equivalent A Chartered or Incorporated Engineer and member of a relevant professional body Strong knowledge of asset condition assessment and degradation modelling Knowledge of Design Manual for Roads and Bridges standards and their application on the highways network Understanding of the Value Management process or cost benefit analysis of schemes Experience in highway infrastructure design Experience in AutoCAD (desirable) Experience in working within budgets including the creation of a budget for scheme development Experience in highway construction and delivery methods Good knowledge of CDM 2015 About Us Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonus Contributory pension scheme with employer contribution of up to 10% Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays) Flexible hours and blended working between base location/home Life assurance of 4 times annual salary Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience And we are Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme Community friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include: Right to work check 3 year employment history references DBS criminal record check Social media and adverse journalism check Driving licence check (if applicable) Fit to work questionnaire (for all), followed by a medical check (if applicable) And finally We reserve the right to close before the advertisement expires

Your new role We have an exciting opportunity to join our Digital Services directorate as an Assistant Technology Manager. This is an entry level role, aimed at candidates with some experience in analysis or data handling. As an Assistant Technology Manager, you will have the aptitude to learn to use analytical tools and produce standardised reports and charts. You will initially work on projects with limited scope, under the guidance of our Performance Analysts and senior team, replicating existing analysis and data techniques. You could develop an understanding of the wider analytics context, tools and techniques. You will be responsible for the accuracy and quality of data and analysis, and how it is used. What you'll be leading on Participate in the monitoring of system performance of traffic technology systems and take action to optimise and calibrate regularly to maintain acceptable performance levels.Work collaboratively with colleagues to improve the availability and performance of traffic technology systems.Find opportunities to share information with the project team, community, colleagues and othersWork with supervision, seeking guidance when necessaryEngage with, and actively contribute to, the performance analysis communityProvide input into quarterly reports of system performance, including actions taken to improve performance and outcomes.Support the investigation to customer complaints about technology performance. • Identify areas for improvement.Actively contribute to the performance analysis community within Highways England and forge links with other analytical disciplines.To be successful You will have some experience of data gathering, processing and organisation.Be able to use tools to deliver insights from datasets in a variety of formats.Have a basic understand of roadside technology on the Strategic Road Network and how it is used to deliver safer more reliable journeys.Be confident building relationships with stakeholders to improve the reach and effectiveness of the team.Demonstrate effective verbal and written communication skills to answer internal and external enquiries.A bit about us The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way.? Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability. ? Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisationAbout UsWhy you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonusContributory pension scheme with employer contribution of up to 10%Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)Flexible hours and blended working between base location/homeLife assurance of 4 times annual salaryHealth and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccinesA cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travelSignificant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experienceAnd we are Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilitiesMoney friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programmeCommunity friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include: Right to work check3 year employment history referencesDBS criminal record checkSocial media and adverse journalism checkDriving licence check (if applicable)Fit to work questionnaire (for all), followed by a medical check (if applicable)And finally We reserve the right to close before the advertisement expires

Whether you drive on motorways or major A-roads the staff in our Regional Operations Centre up and down the country are looking after you. Our trained Operators are the first point of contact when people ring an emergency roadside telephone, or if they breakdown or get into an accident and need assistance. They also set signs and signals, respond to alerts and urgent road defects, and make sure our road workers get on the network safely to conduct maintenance and upgrades. We do all this with great pride and passion, connecting businesses and families up and down the country. It is safe to say that no day is the same in our Regional Operations Centres. We're looking for people to join our diverse and energetic team to manage our road networks in the Yorkshire, North East region, where you'll be based at our Regional Operations Centre in Wakefield. You'll be working with emergency services personnel, recovery companies, our very own Traffic Officers, our highways works personnel, and even motorists who have broken down or been involved in incidents. We expect you to be professional at all times yet highly motivated in providing a friendly and positive service. Our Regional Operations Centre operates 24/7, 365 days of the year, so our operators work 6 days on, 3 days off and shifts consist of Earlies, Lates and Night shifts. The starting salary for the role is £28,848 (including 20% shift allowance), increasing to £30,336 (including 20% shift allowance) after 9 months probation. Find out more about the role here! Your Primary Tasks 1. Answering emergency roadside calls 2. Mobilising On Road teams, such as Traffic Officers, Inspectors and Maintenance Contractors, to emergencies and other requests 3. Transmitting and receiving messages via the radio to Traffic Officers and Emergency Services 4. Instructing our contractors to repair urgent defects and damage from incidents 5. Informing other emergency services and utility companies where required. 6. Monitoring and managing incidents from start to finish 7. Maintaining accurate incident logs by recording information gathered from multiple sources 8. Carrying out other administrative duties as required to help the safe running and operation of the network and the Regional Operations Centre To be successful We are looking for people to join us who are positive, compassionate, be IT literate, and good at communicating. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation Some skills and requirements we are looking for include: • GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, we're still likely to accept applicants who have relevant work experience or similar level qualifications. • Excellent communication skills and telephone manner • Strong administration skills • Ability to work calmly under pressure • A high level of typing proficiency • Be prepared to work shifts as part of a 24/7 cover Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonusContributory pension scheme with employer contribution of up to 10%Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)Flexible hours and blended working between base location/homeLife assurance of 4 times annual salaryHealth and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccinesA cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travelSignificant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experienceAnd we are Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilitiesMoney friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programmeCommunity friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include: Right to work check3 year employment history referencesDBS criminal record checkSocial media and adverse journalism checkDriving licence check (if applicable)Fit to work questionnaire (for all), followed by a medical check (if applicable)And finally We reserve the right to close before the advertisement expires

Your new role National Highways are looking to recruit a talented Senior Business Analyst within Digital Services. If you are an experienced business analysis professional, this is a great opportunity to join a growing function. You will support and advise the business, programmes, and projects throughout the business change lifecycle, ensuring that change initiatives are aligned with the business objectives, strategy, and enterprise architecture. You will help define the business analysis standards and assure compliance to these, both within Digital Services project teams and with our partners and suppliers. What you'll be leading on Scoping activity via discovery and investigation at directorate/line of service, portfolio, and programme level. Champion best practice tools and techniques, act as an advocate for the Business Analysis community, supporting and mentoring others.Developing relationships with stakeholders, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user needs. Function as a critical expert to challenge business objectives, ensuring that delivery results meet quality standards and that risks are minimised.Delivery of accurate and traceable requirements by understanding and analysing business objectives, data and processes, ensuring benefits are qualified and captured and tracked through the life of the programme and/or project.Working with the wider DS teams to translate business requirements into technical requirements and specifications, which includes engagement with Architecture Design & Technology Services, and Quality and Test.Supporting the maturity of the BA Practice and Centre of Excellence, encourage organisational understanding of business analysis, developing wider business knowledge through the sharing of experiences.Maintaining business analysis quality standards, and keeping abreast of developing industry trends, for Digital Services Technology and Operational Roadside Technology environments, ensuring this integrates seamlessly within project delivery frameworks including waterfall and agile.Manage and develop more junior business analysts and provide ongoing quality assurance for third party and supplier resources. You will take responsibility for the business analysis provision and support for programmes and projects. You will shape the business analysis approach and define the resource requirements and responsibilities for the service at a programme and project level. Developing and integrating business analysis standards into procurement events and processes, to ensure quality is at the core of third-party deliverables.Developing ways of working to improve business analysis capabilities, these include, but are not limited to, investigation, discovery and modelling of business functions, processes, systems, information flows and data structures. Drive the continuous improvement and development of business analysis skills, knowledge, tools, and techniques to support the maturity of the BA Practice.Applying existing quality metrics (requirements traceability - vertical and horizontal), and support in the development and design of new performance indicators, to measure and assure outputs according to defined business analysis standards and methodologies.To be successful you'll need A strong background in large-scale technology programmes, ideally within regulated industries.A breadth and depth of experience in the programme and project lifecycle. An expert in business analysis and continuous improvement (service optimisation). Highly proficient in applying the appropriate analysis tools and techniques, dependent on context.A proven track record in leading and developing junior business analysts.Experience in leading business analysis efforts at the programme and project level.A comprehensive understanding and experience of waterfall and agile delivery, into multiple, diverse business units.Experience of managing / assuring work delivered by third parties (partners/suppliers).Experience of leading a team of SMEs in the delivery of programme and project assurance.Experience (ideally) in roadside operational technology and enterprise technology environments.Strong negotiation, interpersonal and facilitation skills that will contribute to a culture of continuous improvement within Digital Services, as well as manage key suppliers to ensure quality standards are implemented.Ability to communicate and land change to ensure quality is at the heart of our delivery frameworks.Ideally a relevant degree, and/or relevant BA qualifications i.e. BCS Advanced International Diploma in Business Analysis or IIBA Certified Business Analysis Professional. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonusContributory pension scheme with employer contribution of up to 10%Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)Flexible hours and blended working between base location/homeLife assurance of 4 times annual salaryHealth and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccinesA cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travelSignificant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experienceAnd we are

Your New role Here at National Highways we have an exciting opportunity for a Scheme Coordinator to support the delivery of schemes, by ensuring all relevant H&S, scheme completion documentation and data capture are effectively planned, coordinated, stored and controlled. This role will be based from our Basingstoke office. What you'll be leading on Supporting the development of H&S files for schemes through timely and accurate collation of data Preparing and supporting scheme completion documentation and ensure timely circulation to relevant stakeholders Managing scheme scheduling and delivery related activities and meetings Ensuring the health and safety needs and wellbeing of customers and employees are fully considered and accounted for throughout the planning and delivery of activities. Recommending approaches for improving your own area of work To be Successful Understanding of construction and maintenance activities Understanding of project management principles Good personal impact and the ability to inspire confidence and positive action Excellent communication and interpersonal skills Job Title Scheme Coordinator Reports to Job Title Construction Manager Division and Directorate Construction Assurance Manager Job Reference 21760A Ability to execute tasks independently, yet work collaboratively within a team and respond to management guidance & support Drive, resilience, focus and energy Strong customer focus A bit about us Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation And finally And finally we reserve the right to close before the advertised closing date, so we recommend completing your application as soon as possible.

Your new role Governance and Performance - Records Management team are responsible for the governance, advice and assistance on the creation, capture, storage and ultimate disposal of information across the company. As an Associate Delivery Manager, you will be one of the main points of contact across the Digital Services Directorate for the Records Management Advice team, providing support on a wide range of tasks, including responsibility for daily electronic records management, regular report running, monitoring of records management advice inbox and supporting colleagues across the business. The successful candidate will be able to prioritise their workload, complete tasks to agreed deadlines, thereby ensuring a smooth and efficient process for our customers. This role can be based in any main National Highways location with the flexibility to work remotely but will require travel when necessary to other locations, subject to COVID-19 guidelines. What you'll be leading on Monitoring and daily management of Records Management Advice mailbox and ServiceNow. Responsibility for electronic records management regular report running (SHARE) Point of contact for requests from LIMs and creation of workflow requests. Completing annual National Archives Information Management Report Management and disposition of Project and Enterprise Workspaces To be successful Experience of working with records management (SHARE or similar) is essential for this role. Well organised, with good communication skills, both oral and written Good IT skills across a range of Microsoft Office applications (including Excel). Previous administrative support experience, ideally in a governance environment Ability to prioritise tasks, and deliver work on time to the required quality standard A bit about us The Digital Services Directorate is a growing and vibrant team and there has never been a better time to join us as we go through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to back office, in a modern and efficient way.? Our vision is to develop integrated information and technology that empowers our colleagues and provides real time information to our customers, integration with intelligent vehicle and transport systems as they develop, to improve journey safety and reliability. ? Interviews are planned to take place in January Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation. And finally We reserve the right to close before the advertised closing date, so we recommend completing your application as soon as possible. About Us Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation. An informal blended working approach has been adopted for many of our roles across National Highways. We offer many different ways to work flexibly and we're open to discuss part-time working, job shares, and flexible start and finish times. Please wait until the interview stage before asking us about flexibility, and we will explore what is possible. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonus Contributory pension scheme with employer contribution of up to 10% Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays) Flexible hours and blended working between base location/home Life assurance of 4 times annual salary Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience And we are Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme Community friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort

Your new role As a Senior Environmental Specialist, you will lead and coordinate the activities and resources involved in the identification and evaluation of environmental needs. You will develop these needs into environmental schemes You will need to provide specialism and technical expertise and engage with both internal and external stakeholders to provide sound advice and meet deliverables in projects. You will develop and deliver a programme of asset led inspections and surveys for key environmental sites across the West Midlands You will be required to drive as part of your role and you will need to have a full clean driving license to be considered for this position What you'll be leading on Providing ecological and landscape advice to internal stakeholdersAdvice and input into the development of early solutions for improvements and/or renewals, considering new techniques, materials, feasibility, and costsIdentify and commission environmental studies and survey worksCollaborate with engineering colleagues to ensure forward programme plans reflect asset needs and priorities, environmental legislation, business priorities and strategiesTo oversee and advise on the development of technical briefs provided to the design and construction contractor for improvement and renewals workManage and carry out ecological and landscape surveys it monitor condition of sites and identify early programme needsTo be successful Degree or equivalent qualification in relevant discipline or equivalent experienceExperience of project/programme deliveryMembership of professional body, CIEEM or IEMA or similarGood ecological skills and experience delivering a programme of surveysExperience in working within budgets including the creation of a budget for scheme developmentExperience in highway construction and delivery methodsEvidence of excellent stakeholder management and communication skillsA bit about us Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. About UsWhy you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonusContributory pension scheme with employer contribution of up to 10%Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)Flexible hours and blended working between base location/homeLife assurance of 4 times annual salaryHealth and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccinesA cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travelSignificant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experienceAnd we are Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilitiesMoney friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programmeCommunity friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include: Right to work check3 year employment history referencesDBS criminal record checkSocial media and adverse journalism checkDriving licence check (if applicable)Fit to work questionnaire (for all), followed by a medical check (if applicable)And finally We reserve the right to close before the advertisement expires

We are currently recruiting for Traffic Officers to be based at the following outstation: Barton & Carville Outstation You will provide a customer focused service through effective management of the strategic road network as part of a team by dealing with the management of incidents such as road traffic collisions, removal of debris and other unplanned events. Our Traffic Officers operate 24/7, 365 days of the year, so our officers work 6 days on, 3 days off and shifts consist of Earlies (6am - 2pm), Lates (2pm - 10pm) and Night shifts (10pm - 6am). Starting salary of up to £28,245.60 (including 20% shift allowance) increasing to up to £29,417 after 9 months probation (including shift allowance) Please note the successful candidate will be subject to a Standard DBS, DVLA, 3 year employment reference history, Physical medical and social media check. What you'll be leading on • Working on the strategic road network you will respond and resolve incidents using safe and timely action which could include deploying traffic management and work collaboratively with colleagues, emergency services and other responders. • Work within a team to contribute proactively and achieve required performance targets. • Communicate using a range of technologies including radio and mobile telephony to provide accurate and timely scene updates to colleagues, partners, stakeholders and customers • Take personal responsibility for the safety of self and others by reporting and acting on any potentially unsafe activities or conditions • Maintain records of vehicles and equipment To be successful • You will need to have a full clean driving licence to be considered for this position and during employment as you will be required to drive as part of your role • Live within one hour's commutable distance of the vacancy location • Experience of motorway driving • Knowledge of and experience of contributing to safety in the work place • Provide and deliver a high quality customer service • Self-Motivated Team Player • Experience of successfully working unsupervised

Your new role National Highways are recruiting for Customer Contact Centre Operators to be based in Quinton, Birmingham to be the first point of contact for our customers and support the wider business, by handling incoming queries directly in a timely way (or redirecting them as appropriate to other teams). We require highly motivated individuals, able to work under pressure, providing accurate and timely information to our customers and stakeholders. Salary for this position is £22,121 plus 20% shift allowance. Please note this role is subject to a Basic DBS, 3 year employment references and social media check. What you'll be leading on Responding appropriately to customers via a range of channels, including phone, email and white mail, to ensure queries and complaints are handled effectively and in a timely way.Record accurate reports of incoming real-time issues and calls from recovery companies, in order the Regional Control Centres can deploy resources as required.Generate management information reports as required, for the use by our internal and external stakeholders.Act as an ambassador for National Highways, by promoting it services to external contacts and key stakeholders.Responding and logging high level correspondence To be successful Ability to work effectively with others as part of a team delivering an efficient customer service.Ability to accurately capture, record and relay complex information using appropriate technology in a fast-paced environment.Experience of working within a customer service environment.Computer Literate, with data entry experience.Excellent communication skills and telephone manner.A good level of written work, to accurately record details of contacts and compose responses to customers. A bit about us Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation. And finally And finally, we reserve the right to close before the advertised closing date, so we recommend completing your application as soon as possible.