125 Call Centre / CustomerService jobs

Job Introduction We are recruiting for a Service Advisor to join our ToyotaDealership in Stratford-upon-Avon. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturday mornings on a rota basis. Salaries include basic salary plus a monthly bonus, with an OTE of £36,600 click apply for full job details

Introduction At Pen, we don't just underwrite risk, we unlock possibility. We're a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we're transforming what it means to be an MGA in today's insurance landscape click apply for full job details

Thrive Group are delighted to be working with our client based in Trowbridge who are actively looking to recruit an experienced and customer-focused Parts Advisor to join their busy team on a permanent, full-time basis. This is an excellent opportunity for someone with experience within an automotive or parts environment who enjoys working in a fast-paced role and providing excellent customer serv click apply for full job details

Customer Service Manager Location: Brough Salary: £38,000 - £45,000 Contract: Permanent, Full-time Are you an experienced customer service leader who enjoys developing people, managing key accounts and building strong commercial relationships? This could be the opportunity to put your leadership and account management experience to work in a role where you can make a genuine difference click apply for full job details

Are you ready to lead and make a real difference in someone's life Apply today to join our team where your kindness, energy and care can truly change lives! We're seeking a passionate, experienced, motivated Service Manager to join our Supported Living settings. This is a rewarding and meaningful role, supporting adults with autism, learning disabilities, mental health needs, complex needs, and beh click apply for full job details

Location: Weybridge, Surrey Salary: £28,000 - £32,000 Basic + £7,800 Bonus OTE: Up to £39,800 Hours: Monday - Friday, 8am - 6pm NO SATURDAYS! Looking for a new opportunity in the motor trade? Or keen to get your foot in the door? We are currently recruiting for a Service Advisor to join a well-established and reputable main dealership in Weybridge click apply for full job details

This opportunity would suit a part or recently qualified individual working in general practice looking to continue their professional development and develop their advisory skills. Will involve managing an impressive client portfolio including SMEs, OMBs (and Business Owners) and LLPs from an array of sectors involving a mixture of accounts, tax and client/ business advisory work click apply for full job details

Sensory & Consumer Science Manager Flavour Solutions Peterborough, Cambridgeshire or Haddenham, Aylesbury The Flavour Solutions Sensory & Consumer Science Manager is a strategic business partner supporting McCormick's Flavour Solutions (B2B) division across EMEA . This role leads a team of Sensory & Consumer Scientists and Analysts and oversees the delivery of sensory and consumer insights across UK, click apply for full job details

Description: Job Title: Service Analyst Rate: £460 Clearance Required: BPSS Duration: 6 months Location: Telford with 2 days/week in office IR35 Status: Capgemini Mandated PAYE only Job Description: Description and Location Digital is focused on helping the client engage with citizens click apply for full job details

ob Title: Job Retention Specialist Job Location: Clarence House, 11 Clarence Rd, Leeds LS18 4LB, with regular travel across Leeds Salary: £29,009per annum, based on 37 hours per week. Part-time hours available. Contract Type: Permanent It's hard to find work when you struggle with your mental health. It's another story to remain in a job long-term. That's where you come in . As a Job Retention Specialist, you'll parachute in when clients need you most. Maybe they're on long-term sick because of their mental health. Perhaps they're on a performance improvement plan because they're burned out from masking. They could be part of a disciplinary process because they're struggling in their role without reasonable adjustments that they should have in place. Whatever the reason, you'll be able to provide vital support. You'll wear a lot of hats as a Job Retention Specialist. You'll know what ACAS guidance is relevant, you'll support employees in mediation meetings similarly to a union rep, and you'll educate employers on best practice related to inclusion in the workplace. Each person you support, you'll support for a short period of time to deal with the issues they're facing. To do this, you'll use the LIFT-Model, offering time sensitive intervention and support. You don't need to have done this exact job before. If you've supported people in mental health, employment, advice, advocacy or a similar service, we would like to hear from you. You will be part of a friendly team, with the backing of your Team Leader every step of the way. A day in the life of a Job Retention Specialist will involve: Giving one-to-one support to people with mental health difficulties who are in work, using our structured, time-limited intervention approach based on the LIFT-Model. Working with each person to understand their strengths and workplace difficulties, agree a practical plan and review how it is going. Helping people understand and ask for reasonable adjustments at work. Speaking with employers and line managers, always with the person's agreement, to support helpful workplace conversations. Working with NHS teams, Leeds Mind colleagues and other services to coordinate support, sharing information safely and respecting confidentiality. Managing your own caseload, keeping clear and accurate records, and working towards service goals with regular supervision and case reviews. Sharing client feedback and ideas to help us improve the service. To be a successful Job Retention Specialist, you'll need: Experience of giving person-centred support in mental health, employment, advice, advocacy or a similar service. A belief in people's potential, and a positive, hopeful and non-judgmental approach that respects individual choice. An understanding of how mental health difficulties can affect work and wellbeing. Experience of managing competing priorities or a caseload, and keeping clear, accurate records, using standard digital systems. Up to date knowledge of ACAS best guidance, and best practice related to inclusion in the workplace. The ability to build good working relationships and communicate clearly with clients, employers, colleagues and partner services. Working knowledge of confidentiality, safeguarding and professional boundaries, and awareness of reasonable adjustments and when to ask for guidance. Resourcefulness, openness to feedback and a commitment to equality, diversity and inclusion, in line with our values of being open, supportive, brave, connected and resourceful. A note on checks: this post requires an Enhanced DBS check. In return for your commitment and expertise, you'll get: Annual leave - 28 days plus 8 statutory holidays, rising to 31 days after 3 years' service Pension scheme - 3% employer contribution, 5% employee contribution, enhanced through salary exchange Supportive leave and flexible working policies, including enhanced maternity, paternity and adoption leave Death In Service at 3x your salary A monthly 'Wellbeing hour' 24/7 Life & Progress Employee Assistance Programme Values Spotlight - monthly recognition scheme Cycle to Work scheme Access to Simply Health cash plan Access to social care charity work discount schemes Mental and physical health wellbeing activities timetable A fully funded IPS Employment Specialist training programme and ongoing competency support Reflective supervision, observed practice, and regular opportunities for professional development The opportunity to make a genuine, lasting difference to people's lives through meaningful employment support We've made significant progress in Equity, Diversity, Inclusion and Belonging in recent years, resulting in a diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent and disabled individualswithin Leeds Mind.

Member Relations Officer We are delighted to share this new and exciting opportunity for a Member Relations Officer to join the organisation. Position: Member Relations Officer Location: Manchester /Hybrid (at least 2 days per week in the Manchester office) Salary: £28,791 per annum Hours: Full time, 35 hours per week Contract: Permanent Application deadline: Midnight, Wednesday 18 November 2026 Interviews: Thursday 3 December in Manchester About the Role As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, the team are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops. As Member Relations Officer, you will support the membership strategy through member recruitment and retention activities. You will act as a first point of contact for member enquiries and build positive relationships with current and prospective members. You will also promote membership benefits, products and services, and support member engagement and networking. Join an organisation led by unwavering values of solidarity, self-responsibility, equity, and honesty, if you share these core values, we would be delighted to receive your application. Core responsibilities include: Work with the Membership Manager and team colleagues to implement the membership and member engagement strategy, in line with strategic and personal goals. Work with Membership Manager and team colleagues to collectively work towards and achieve strategic KPI's. Recruit, retain and manage own target members and member groups in order to develop a growing, mutually beneficial and financially sustainable relationship with them. Build and maintain an in depth understanding of our members, their needs and experience. Further develop and maintain understanding of subscription model, packages, products and income generating services: sharing awareness amongst the membership to ensure member needs are met. Take an active role in providing a meaningful, informative and productive first year's journey to new and returning members. Be responsible for own member relationships while escalating more complex queries to the Membership Manager and/or Member Services Lead, or Advice Team as appropriate. Working with colleagues analyse existing and potential markets for membership and the upselling of services to existing members, developing and overseeing contact strategies to specific member groups as agreed. Support members' engagement with the organisation and facilitate networking between members, particularly: best practice sharing, mentoring and business referrals, at our events, online and through personal contact. Help inform the design and delivery of membership awareness and recruitment campaigns ensuring consistently high levels of quality and alignment with our brand, particularly: data and insight gathering, creation and maintenance of marketing material, following up leads and conversion into members. Act as a first point of contact for member and potential member enquiries by phone, email, website or in writing and follow-up within an agreed timeframe. Contribute to the design and delivery of our membership processes ensuring a consistently high member experience, particularly in the areas of: recruitment, membership applications, member communications, enquiries and retention/removal. To maintain and update member records, undertaking membership analysis and reporting on the customer relationship management system as and when required. To work with and support the Member Services Lead on matters relating to the wider membership functions ensuring our membership and governance: structures, policies and procedures reflect our co-operative identity and member needs. Develop and maintain knowledge of regulatory and legal requirements relevant to role, support and promote compliance with those requirements within the role and the business. About You To be successful in this role, you will bring: Experience of dealing with enquiries from the public, customers or in a membership context An understanding of and interest in supporting values-based organisations such as co-operatives, community businesses or social enterprises. Excellent interpersonal skills, with a proven ability to build rapport and develop positive working relationships with colleagues and external stakeholders Strong organisational skills, including the effective prioritisation of workloads, management of competing demands and meeting deadlines. Excellent written and verbal communication skills, with the confidence to promote relevant products, services and membership benefits Attention to detail, accuracy, and quality when carrying out process driven tasks such as record keeping and database maintenance About the Organisation As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits Flexible working options Pension scheme Discounted travel to work schemes Employee wellbeing assistance programme including free eye tests Personal and professional growth and development, including coaching Trade union Other roles you may have experience in could include Customer Service, Customer Service Officer, Customer Service Exec, Customer Service Assistant, Customer Care, Supporter Care, Membership Officer, Membership Executive, Membership Coordinator, Membership Assistant, Admin, Administrator, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Job Title: Customer Support Engineer - Test Systems Location: Primarily customer site near Cheltenham, UK + Occasional UK and European travel Salary: Competitive Job Type: Full time, Permanent The Role: We are looking for a practical, technically capable and highly customer-focused Customer Support Technician to become our primary day-to-day representative at a major customer site near Cheltenham click apply for full job details

Project Assistant Salary: £28,000 + Performance Bonus Location: South Wales Job Type: Full-Time, Permanent About the Role Robert Half is recruiting for a highly organised and proactive Project Assistant to support the successful delivery of a range of construction-related projects. This is an excellent opportunity for an individual with previous project support experience within the construction sector who enjoys working in a fast-paced environment and coordinating multiple priorities. You will play a key role in ensuring projects are delivered efficiently, on time, and within scope while supporting project teams with administration, communication, and progress tracking. Key Responsibilities Assist with the planning, coordination, and delivery of project activities Maintain accurate project documentation, schedules, and reports Monitor project progress and provide regular status updates Coordinate project meetings, prepare agendas, and record minutes Liaise with internal teams, clients, suppliers, and key stakeholders Track project milestones, deliverables, and deadlines Support budgeting processes and expense tracking where required Identify potential project risks and escalate issues appropriately Provide general administrative support to the wider project team Ensure project information is organised, up-to-date, and readily accessible About You To be successful in this role, you will have: Previous experience in a Project Assistant, Project Support, Project Administrator, or similar role Experience working within the construction or built environment sector Strong organisational skills with the ability to manage multiple tasks simultaneously Excellent verbal and written communication skills High attention to detail and strong problem-solving abilities Proficiency in Microsoft Office, including Word, Excel, and PowerPoint Experience using project management software and collaboration tools A proactive and positive approach to work The ability to perform effectively under pressure and meet deadlines Key Skills Project Coordination Organisation & Planning Stakeholder Management Communication & Teamwork Time Management Problem Solving Adaptability & Flexibility Administration & Reporting What's on Offer? Salary of £28,000 Performance-related bonus Clear career progression opportunities 25 days annual leave plus bank holidays Supportive and collaborative working environment Opportunity to contribute to a growing and successful project team If you're an organised and motivated Project Assistant looking to further your career within a dynamic construction environment, we'd love to hear from you. Apply today or contact Robert Half for a confidential discussion. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Customer Support Consultant - Accountancy Location: Wokingham Salary: Up to £24,800 This is an exciting opportunity to join a fast-growing fintech software company, supporting accountancy customers who use their software. You'll be using your accounting knowledge to help customers resolve queries, while also working closely with the wider support team and helping to develop junior team members. The role would suit someone who enjoys working with people, solving problems and using their accounting knowledge in a more customer-focused and technology-driven environment. A few key areas of the role include: Providing second-line support to accountancy customers via telephone and email Acting as a subject matter expert on accounting and the company's software Supporting and mentoring junior members of the team Helping develop training materials, guides and customer resources Working with internal teams on product improvements, testing and system updates Monitoring support performance and helping improve the overall customer experience They're looking for someone with: A degree in Accountancy or a related subject At least 6 months' customer service experience Good knowledge of accounting principles, financial statements and double-entry bookkeeping An understanding of UK tax and self-assessment Strong communication and problem-solving skills An interest in software and technology

Complaints Manager Burton Upon Trent Competitive Salary Package Make a Difference. Drive Improvement. Put Customers First. Are you an experienced complaints professional with a passion for delivering excellent customer service and driving organisational improvement? Do you have the leadership skills to manage a high-performing team and the confidence to influence change across a business? We are looki click apply for full job details

Company description: Kühne + Nagel (AG & Co.) KG Job description: ? Are you an experienced Sea Logistics professional with strong UK customs clearance and Port Health expertise? We are looking for someone to join us on a 16-month fixed-term contract in this specialist role, where you will take ownership of the day-to-day coordination of sea freight shipments into the UK click apply for full job details

Are you ready to lead and make a real difference in someone's life Apply today to join our team where your kindness, energy and care can truly change lives! We're seeking a passionate, experienced, motivated Service Manager to join our Supported Living settings. This is a rewarding and meaningful role, supporting adults with autism, learning disabilities, mental health needs, complex needs, and beh click apply for full job details

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager - Criminal Justice Sector Location: Romford, Havering. Please note that this location does not have step free access Salary: £34,400 Shift Pattern: 37 click apply for full job details

My client is a local insurance broker specialising in holiday home insurance as well as other insurance products, including Landlord, Home, and Caravans. They offer their customers their personal expertise in providing the best quotes for their insurance requirements. My client is looking for a new member of staff to join their existing close-knit team, based just outside of the centre of Norwich. Job summary To provide customers with a welcoming, efficient, professional and effective customer service experience, with a high focus on quality and accuracy, adhering to FCA guidelines and TCF principles at all times. Key responsibilities You will obtain appropriate information to ensure products are offered to meet both customer demands and needs. You will issue policy documents within regulatory timeframes, including new business, renewals, cancellations and Mid Term Adjustments (MTAs). You will underwrite policies within your delegated authority, referring to in-house and external underwriters as required for more complex areas of business. You will work as part of the team to manage the 'renewal' and 'new business' diary. You will respond to customer enquiries via telephone, email and post in a timely manner. You will manage objections, including policy cancellations, premium increases and claims decisions. You will manage customer complaints in a professional and efficient manner, referring details to compliance on receipt. You will record and maintain accurate customer information, ensuring records are accurately and efficiently updated. You will process payments including renewals, new business and MTAs. You will maintain required levels of competence and standards of performance. You will work as part of the customer service team to meet team objectives by securing and retaining business. Qualifications GCSE grade A-C or 9-4 in Maths and English Hold or working towards Level 3 Certificate in Insurance (Desirable) Experience Minimum of 1 year's general insurance sales experience (Desirable) Knowledge and skills Understanding of FCA rules, ethics and financial regulations Previous experience working in a phone based environment Working knowledge of property insurance products (Desirable) Excellent communication and organisational skills Professional phone manner Strong customer service skills Excellent attention to detail and accurate record keeping Effective questioning and listening skills Ability to work independently and as part of a team Problem solving skills Ability to work to deadlines Strong IT skills Basic Salary of £24,000 and reviewed after successful 6 month probation - negotiable depending on experience, Monthly bonus up to an additional £100 p/m Annual bonus Holiday starting at 21 days + bank holidays, rising with length of service up to 27 days + bank holidays Hybrid working once trained/competent for the role (1 day at home and 4 days office) following training and a successful probation period Working hours -week 1 - 8:30am - 5:00pm Week 2 9:30am - 6:00pm, rolling shift pattern 10% employer contribution (employee does not have to contribute) 4 times death in service BUPA cash plan (medical expenses) Free parking

Our client is looking for a 6 motnh FTC Customer Service Assistant to join their team and play a key role in delivering an exceptional experience to customers across their global markets. This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships , solving problems and working collaboratively in a fast-paced environment. Customer Service Assistant 6-month FTC (potential extension) £14-15ph Monday- Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week)- Hybrid Working Kingsbury, Greater London Customer Service Assistant Job Description Acting as a first point of contact for customers and supporting the smooth processing of orders. Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system. Contacting customers where clarification is required and resolving queries relating to orders, products or services Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required. Customer Service Assistant Essential Experience/Skills/Qualifications 1-2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment. Strong communication and interpersonal skills. Excellent attention to detail, particularly when processing customer orders and specifications. If you feel you're a good fit for this position, please click 'apply'

Our client is looking for a Customer Service Advisor to join their team and play a key role in delivering an exceptional experience to customers across their global markets. This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships , solving problems and working collaboratively in a fast-paced environment. Customer Service Advisor Permanent Salary is DOE Monday- Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) - Hybrid Working Kingsbury, Greater London Customer Service Advisor Job Description Acting as a first point of contact for customers and supporting the smooth processing of orders. Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system. Contacting customers where clarification is required and resolving queries relating to orders, products or services Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required. Customer Service Advisor Essential Experience/Skills/Qualifications 1-2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment. Strong communication and interpersonal skills. Excellent attention to detail, particularly when processing customer orders and specifications. Customer Service Advisor Company Benefits Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5% Life Assurance (3x annual salary) Business travel insurance Option to join Private Healthcare Scheme after 3 months Cycle scheme, Home and Tech, Discounts on retail platforms Electric Car scheme (salary sacrifice) YuLife Employee Benefits and Wellbeing app Learning and development opportunities 25 days + BH holidays If you feel you're a good fit for this position, please click 'apply'

Client Manager A Chartered Accountancy Practice in the Durham area is recruiting for a Client Manager to provide accountancy services and support to their clients. This will entail (with support), client bookkeeping, VAT return preparation, and preparation of sole trader, partnership and Ltd company accounts and tax returns click apply for full job details

RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life click apply for full job details

Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £30,629 - £32,241 based on 37.5hr week Contract Type: 12 Months Fixed Term Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and Ombudsman enquiries click apply for full job details

TECHNICAL CUSTOMER SERVICE ADVISOR NORTH FAMBRIDGE, CHELMSFORD CIRCA £35,000 + COMPANY BONUS THE OPPORTUNITY: Do you have an electrical background and enjoy helping customers understand products and solve technical problems? Get Recruited is recruiting on behalf of an established engineering business for a Technical Customer Service Advisor to join its small, friendly team. You'll use your electrical knowledge to answer technical enquiries, support customers and keep their orders moving. This opportunity would suit a Technical Support Advisor or Customer Service Executive with an electrical background who enjoys answering product questions and helping customers. You'll join long-serving colleagues in a business that values health, family and work, with regular team dinners and your birthday off. THE TECHNICAL CUSTOMER SERVICE ADVISOR ROLE: You'll combine the product knowledge of a Technical Support Advisor with the customer care and order administration skills of a Customer Service Executive. Handle customer enquiries by telephone and email, asking relevant questions to understand their requirements and provide clear, accurate advice. Explain electrical product functions and specifications, helping customers understand technical information and how components operate. Read technical datasheets, electrical schematics and connection diagrams to answer questions about relays, control circuits and associated components. Investigate product performance and fault enquiries, gathering information about the application, connections and symptoms to establish the next steps. Liaise with technical colleagues and the overseas manufacturing team to resolve complex questions, keeping customers informed throughout. Manage enquiries through the shared inbox, maintaining clear records and following outstanding queries through to resolution. Process customer orders accurately, checking product references, quantities and requirements before entering them into the order management system. Answer questions about availability, order progress and deliveries, coordinating with colleagues to resolve issues. Assist with picking and packing orders when required, contributing to the practical running of a small team. Adapt to new systems as the business introduces more automated ordering and customer administration processes. THE PERSON: Experience as a Technical Support Advisor, Customer Service Executive or in a similar position supporting customers with electrical or electronic products. Alternatively, an electrical engineering background with experience explaining technical information to customers. A sound understanding of electrical components and how they function within a circuit. Confident reading electrical diagrams and technical datasheets, including supply voltages, relay contacts and connection arrangements. Clear communication skills, patience and a methodical approach to investigating customer problems. Strong attention to detail when processing orders, recording information and following up enquiries. As a Technical Customer Service Advisor, you'll be comfortable balancing technical enquiries, order processing and practical tasks within a small team. A relevant technical qualification is desirable, ideally in electrical or electronic engineering. Experience with relays, control panels or industrial automation products would be advantageous. A Technical Support Advisor will bring experience investigating product questions; a Customer Service Executive will need the electrical knowledge to handle those conversations confidently. TO APPLY: If you're a Technical Support Advisor or Customer Service Executive with an electrical background, or an electrical engineering professional with customer support experience, we'd like to hear from you. Please send your CV for the Technical Customer Service Advisor role via the advert for immediate consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Client Manager (Accountant) Location: Waterlooville, Hampshire Contract Type: Permanent Hours: Full-time (36.5 hours per week) Working Pattern: Office-based with 2 days working from home available Salary: £53,500 - £58,000 The Opportunity Our client is a rapidly growing, forward-thinking accountancy practice that combines traditional values with a modern approach to supporting small businesses click apply for full job details

Role: Asssistant Support Manager Salary: £26,560 FTE Hours : 28 hours - 36 hours per week About Style Acre Are you looking for a job that has purpose, something that makes you feel like you are making a difference? Style Acre is an Oxfordshire-based, award-winning and forward-looking charity supporting adults with learning disabilities, autism and physical needs click apply for full job details

Claims & Customer Service Advisor Location: Shoeburyness, Essex Salary: £26000 - £28000 Job Type: Full-time, Permanent, ONSITE Overview Are you looking for a varied insurance role where you can truly take ownership of customer outcomes? I am seeking a Claims & Customer Service Advisor to join a dynamic team supporting a range of insurance products, including Gadget, Travel and Ticket Protection . This is an excellent opportunity for someone with insurance industry experience who enjoys working across claims, customer service, sales support and complaint handling, rather than being limited to a purely scripted contact centre role. You'll work closely with underwriters, repair and fulfilment partners, finance teams, and other internal stakeholders to ensure customers receive excellent service and their cases are resolved efficiently. Key Responsibilities Claims Handling Manage mobile phone and gadget insurance claims, including loss, theft and accidental damage claims. Handle ticket protection claims and refund requests following product training. Liaise with underwriters regarding travel insurance product queries. Work closely with repair and fulfilment teams to progress and conclude claims efficiently. Sales & Customer Service Respond to travel insurance sales and service enquiries. Support customers with mobile phone and gadget insurance queries. Process premium and excess payments. Manage policy cancellations and retention conversations. Complaints Management Log and handle first-line customer complaints in line with company procedures and regulatory requirements. Team Collaboration Work with Finance and Accounts teams to resolve payment and reconciliation queries. Liaise with colleagues and stakeholders across the business to support customer outcomes. Support the wider team with additional duties as required. What I'm Looking For Previous experience within a regulated insurance environment , ideally in claims handling or customer service. Strong understanding of insurance products and processes. Excellent verbal and written communication skills with confidence handling customer interactions via phone and email. High levels of accuracy and attention to detail. A positive, proactive and self-motivated approach. A genuine customer-first mindset with the ability to take ownership of cases from start to finish. Comfortable working across multiple products and priorities within a fast-paced environment. Strong IT skills, including proficiency in Microsoft Word and Excel . A willingness to suggest improvements and contribute ideas to enhance customer experience and operational processes. Desirable Skills Experience handling customer complaints. Knowledge of fraud investigation and fraud management processes. Additional language skills (bi-lingual or multi-lingual). What's on Offer? A diverse and engaging role with exposure to multiple insurance products. The opportunity to build experience across claims, service, sales support and complaints handling. A collaborative team environment where your ideas and contributions are valued. The chance to make a real impact on customer outcomes through ownership and accountability. If you're an insurance professional who enjoys variety, problem-solving and delivering outstanding customer service, we'd love to hear from you.

Service Delivery Coordinator £28,000 + Training + Progression + Company Benefits Southend-on-Sea (Commutable from: Basildon, Rayleigh, Rochford, Wickford, Canvey Island) Are you from a Customer Service, Administration or Coordination background looking for a varied role where you will receive full training and could develop your career within a well-established company? On offer is a stable, Monday-to-Friday position where you will manage key customer accounts, coordinate services from initial planning through to completion and become a valued member of a close-knit team. This company have been established for over 40 years and have built an excellent reputation within their specialist industry. Due to continued growth, they are looking to strengthen their Service Delivery team. You will look after a range of key accounts, coordinating their requirements, keeping customers updated and ensuring services are planned and completed efficiently. This role would suit someone with Customer Service, Administration or Coordination experience looking for a varied position with training and long-term development. The Role: Manage and support key customer accounts Coordinate services from planning through to completion Customer communication and general administration The Candidate: Customer Service, Administration or Coordination background Strong communication and organisational skills Commutable to Southend-On-Sea Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Job Title: Marketing & Client Services Coordinator Location: Harborne, Birmingham Basic Salary: £26,000 + Bonuses Hours: Monday to Friday, 9am - 5:30pm We're working with a growing independent estate agency looking for a Marketing & Client Services Coordinator to join their team. This is a varied and exciting role combining property marketing, social media, content creation and client service. The Role You'll be involved in a wide range of activities, including: Preparing new properties for market, including property descriptions and floorplans Planning and creating social media content Writing blogs and local property content Coordinating direct-mail marketing campaigns Creating and repurposing video and property content Handling new enquiries and supporting existing clients Booking appointments and coordinating communication Bringing new ideas to improve the company's marketing and processes Managing multiple tasks, projects and deadlines About You We're looking for someone who is: Organized and highly detail-focused Confident communicating with people Creative with a good eye for engaging content Comfortable using technology and learning new systems Able to manage multiple priorities Proactive and full of ideas Keen to learn, develop and take ownership Estate agency experience would be beneficial but is not essential. Full training will be provided on the property software, CRM, floorplans and internal processes. Why Join? This is a great opportunity to join an ambitious independent estate agency where you'll have the chance to make the role your own. As the business grows, there will be opportunities to take on more responsibility and develop your career across marketing, client services and property . The role is initially being recruited due to a maternity leave opening, with the potential for the right person to build a long-term career within the business . Interested? If you're organized, creative, confident and looking for a role where no two days are the same , we'd love to hear from you.

Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Spalding. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,000 What's in it for you? Support in training towards Propertymark - Gateway qualifications Basic salary £25,000, additional £1,000 once qualified Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor : Outstanding Customer Service skills Solid administration skills Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Benefits: Aviva Digicare + workplace / Cycle to work scheme Colleague discount scheme / Perks at work / Gym discounts Life assurance / Workplace pension scheme Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00857

We are recruiting for an Accounts & Business Services Senior on behalf of a well-established accountancy firm to contribute to the firm's provision of a range of accounting, business services, tax and audit services to a varied client portfolio. The ideal candidate will be qualified ACCA or ACA with significant experience gained within a UK accountancy practice environment click apply for full job details

Location: Footman James- Waterfront Business Park, Brierley Hill Salary: £25,030 + generous quarterly bonus (OTE up to £29,030) Hours: Full-time on a rota basis between 9am-6pm, plus one Saturday in every three (Time given back in lieu) Why You'll Love It: ? Full training and ongoing support ? Flexible working that fits around your life ? Hybrid working after successful 4-month probation ? Career growth + industry qualifications (CII or ACII) ? 26 days holiday + 8 bank holidays (increasing with service) ? Work with Everywhen (formerly Towergate & Ardonagh), the UK's largest independent insurance broker What You'll Be Doing: Handling inbound and outbound calls in a busy contact centre environment Supporting customers with existing business quotes, supporting sales alongisde general inquires you will also deal with motor insurance queries Delivering a highly customer-focused service every time Balancing sales, retention, and productivity targets Bonus is paid quarterly based on performance across sales, retention, and productivity. Training & Working Pattern: Start date: 8th December 2026 Full training provided (office-based initially) Hybrid working available after successfully completing probation (4 months) Interviews: Taking place soon - early applications encouraged! Apply now and let's have a conversation about the hours that work for you. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Complaints Handler Bristol - Hybrid Working This is an opportunity for a complaints handler to join a specialist professional services business operating in the legal sector. The role combines complaint handling with internal audit, quality assurance and service improvement. You will deal with complex customer complaints, investigate issues thoroughly and help identify opportunities to improve service standards. Your Role Responsibilities Manage around 10-12 complaints per month Engage with customers by telephone and in writing, listening carefully to their concerns and working towards fair, positive outcomes Manage each case from initial acknowledgement through investigation to resolution Manage escalated complaints in line with established procedures and Legal Ombudsman requirements Review complex case files, correspondence and call recordings to establish the facts Prepare clear, thorough and professional written responses Undertake internal audits, investigate service standards and report findings to the directors About You At least two years' experience in handling complaints within legal, financial or professional services Confident investigating complex issues Manage sensitive conversations and deliver well-reasoned outcomes Excellent written and verbal communication skills Strong investigative and analytical skills, coupled with exceptional attention to detail Experience within probate, estate administration or the legal sector would be advantageous, but not essential. Training will be provided. Interested? Apply now or reach out to Loraine Silvester at G2 Legal for a confidential chat.

Job Description We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Sittingbourne. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Salary: £25,000 What's in it for you? Support in training towards ARLA - NFOPP qualifications Basic salary £25,000 Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor: The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skills Solid administration skills Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a faced paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Benefits: Aviva Digicare + workplace / Cycle to work scheme Colleague discount scheme / Perks at work / Gym discounts Life assurance / Workplace pension scheme Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00861