Service Delivery and Operations Manager Cardiff (up to £40,000) We are looking for an exceptional partnership focused Service Delivery and Operations Manager to join a FS start up based in Cardiff. Our ideal candidate is smart, driven, great with people, responsible and not afraid to get out of their comfort zone to deliver results. What you'll be doing… The goal is to work with the team to help leverage the platform to deliver commercial partnerships for massive scale by managing the core operational, customer and technology services. Responsibilities though varied, will include - * Ensuring customers and partners have the best possible experience of the company * Deliver core operational services to support customers * Manage internal security processes and policies * Respond to customer queries, inquiries and complaints * Provide technical support to customers * Carry out new customer on-boarding including ID and KYC checks * Manage relationships with technical suppliers. About you… This is an early stage business with a start-up environment, so you'll really get the chance to put your own stamp on things. We're looking for bright candidates who are able to grasp wide-ranging and complex issues quickly. Our ideal candidate will be an excellent people person, able to operate and communicate comfortably with internal and external stakeholders of varying levels and know when to push forward and when to pull back to bypass blockages and achieve the right goal. It would be great if you have experience in a Software or startup or financial services environment but not the end of the world if not. We're also looking for - * Experience as a Service Delivery / Operations Manager (or similar) in a hands-on customer facing role in a technology business or function * Extensive knowledge of IT Service Operations and IT Service Management processes * Experience of customer services, helpdesk and support * Well organised and able to manage conflicting priorities * Track record in making sure that the service delivered matches customer expectations * Supplier and vendor management experience Still here? Good! Ultimately, we want someone who is highly organized and detailed with a natural ability to get stuff done. The company have a competitive salary, flexible and remote options available as well as share options. This is a crucial role in the company as you are in the driver's seat to help deliver value and really put your own stamp on something For more details/Job spec please apply to get in touch with Jonathan Edwards. IntaPeople is acting as an Employment Business in relation to this vacancy. By applying for this job you accept the privacy policy which can be found on our website. Your details will never be submitted to a client without your explicit consent...... click apply for full job details
May 28, 2020
Full time
Service Delivery and Operations Manager Cardiff (up to £40,000) We are looking for an exceptional partnership focused Service Delivery and Operations Manager to join a FS start up based in Cardiff. Our ideal candidate is smart, driven, great with people, responsible and not afraid to get out of their comfort zone to deliver results. What you'll be doing… The goal is to work with the team to help leverage the platform to deliver commercial partnerships for massive scale by managing the core operational, customer and technology services. Responsibilities though varied, will include - * Ensuring customers and partners have the best possible experience of the company * Deliver core operational services to support customers * Manage internal security processes and policies * Respond to customer queries, inquiries and complaints * Provide technical support to customers * Carry out new customer on-boarding including ID and KYC checks * Manage relationships with technical suppliers. About you… This is an early stage business with a start-up environment, so you'll really get the chance to put your own stamp on things. We're looking for bright candidates who are able to grasp wide-ranging and complex issues quickly. Our ideal candidate will be an excellent people person, able to operate and communicate comfortably with internal and external stakeholders of varying levels and know when to push forward and when to pull back to bypass blockages and achieve the right goal. It would be great if you have experience in a Software or startup or financial services environment but not the end of the world if not. We're also looking for - * Experience as a Service Delivery / Operations Manager (or similar) in a hands-on customer facing role in a technology business or function * Extensive knowledge of IT Service Operations and IT Service Management processes * Experience of customer services, helpdesk and support * Well organised and able to manage conflicting priorities * Track record in making sure that the service delivered matches customer expectations * Supplier and vendor management experience Still here? Good! Ultimately, we want someone who is highly organized and detailed with a natural ability to get stuff done. The company have a competitive salary, flexible and remote options available as well as share options. This is a crucial role in the company as you are in the driver's seat to help deliver value and really put your own stamp on something For more details/Job spec please apply to get in touch with Jonathan Edwards. IntaPeople is acting as an Employment Business in relation to this vacancy. By applying for this job you accept the privacy policy which can be found on our website. Your details will never be submitted to a client without your explicit consent...... click apply for full job details
Specialist Speech and Language Therapist - Adult Service Noble's Hospital, Community & Ramsey District Cottage Hospital Full Time - 37.5 Hours per week Band 6 Salary In partnership with our client we have a new exciting opportunity for a Speech and Language Therapist to see patients in an acute, rehabilitation and community setting including the wards in Noble's Hospital, outpatient clinics in Noble's Hospital, Ramsey District Cottage Hospital, Nursing and Residential Homes and where necessary domiciliary visits to private homes. What does the role consist of? This position will require you to provide speech and language therapy to adults with disorders of communication and swallowing. You will be responsible for assessing, diagnosing and managing patients who have been referred with communication and/or swallowing disorders associated with acquired and progressive neurological disorders, trauma, including palliative care and stammering's. Assessments to be completed within both the community and within wards. You will be responsible for providing training for other professionals to develop their knowledge and understanding and to assist in the management of patients with communication and swallowing disorders. Management of your own patient caseload, using specialist knowledge appropriately following service provision policies and professional guidelines. Develop specialist treatment plans, based on best practice, to be implemented within the patient's environment. Requirements A recognised degree in Speech and Language Therapy or equivalent Registration with the Health and Care Professions Council Registration with the Royal College of Speech and Language Therapists Comprehensive evidence of Continuing Professional Development Postgraduate experience dealing with both communication and swallowing disorders Knowledge of the Royal College of Speech and Language Therapists standards as set in CQ Live An up to date knowledge of adult communication and swallowing disorders Ability to make a differential diagnoses Ability to formulate effective treatment plans Basic IT Skills Good verbal and written communication skills Exemptions will be given to anyone travelling to the Isle of Man for this position. Please note that it is a requirement that on arrival here to self-isolate for 14 days prior to being able to work within the hospital. The worker will be paid for this period. If you are interested in the advertised vacancy please 'click apply' or alternatively you can email Ellouise on to find out further information. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency...... click apply for full job details
May 28, 2020
Full time
Specialist Speech and Language Therapist - Adult Service Noble's Hospital, Community & Ramsey District Cottage Hospital Full Time - 37.5 Hours per week Band 6 Salary In partnership with our client we have a new exciting opportunity for a Speech and Language Therapist to see patients in an acute, rehabilitation and community setting including the wards in Noble's Hospital, outpatient clinics in Noble's Hospital, Ramsey District Cottage Hospital, Nursing and Residential Homes and where necessary domiciliary visits to private homes. What does the role consist of? This position will require you to provide speech and language therapy to adults with disorders of communication and swallowing. You will be responsible for assessing, diagnosing and managing patients who have been referred with communication and/or swallowing disorders associated with acquired and progressive neurological disorders, trauma, including palliative care and stammering's. Assessments to be completed within both the community and within wards. You will be responsible for providing training for other professionals to develop their knowledge and understanding and to assist in the management of patients with communication and swallowing disorders. Management of your own patient caseload, using specialist knowledge appropriately following service provision policies and professional guidelines. Develop specialist treatment plans, based on best practice, to be implemented within the patient's environment. Requirements A recognised degree in Speech and Language Therapy or equivalent Registration with the Health and Care Professions Council Registration with the Royal College of Speech and Language Therapists Comprehensive evidence of Continuing Professional Development Postgraduate experience dealing with both communication and swallowing disorders Knowledge of the Royal College of Speech and Language Therapists standards as set in CQ Live An up to date knowledge of adult communication and swallowing disorders Ability to make a differential diagnoses Ability to formulate effective treatment plans Basic IT Skills Good verbal and written communication skills Exemptions will be given to anyone travelling to the Isle of Man for this position. Please note that it is a requirement that on arrival here to self-isolate for 14 days prior to being able to work within the hospital. The worker will be paid for this period. If you are interested in the advertised vacancy please 'click apply' or alternatively you can email Ellouise on to find out further information. Meridian Business Support is acting on behalf of our Client as a Recruitment Agency...... click apply for full job details
Roc Search Key clients in the Worcestshire are looking for a hands on Service Transition PM that can help run the migration from the exsisting service provider to in house IT. Key Skills: - Experience of documentation writing - proven ability to hit tight deadlines. - Managing 3rd party suppliers - Working closely with the technical team to achieve strategic goals agreed. - Fantastic communication skills with various levels of stakeholders. Apply now for immediate consideration. As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology...... click apply for full job details
May 28, 2020
Seasonal
Roc Search Key clients in the Worcestshire are looking for a hands on Service Transition PM that can help run the migration from the exsisting service provider to in house IT. Key Skills: - Experience of documentation writing - proven ability to hit tight deadlines. - Managing 3rd party suppliers - Working closely with the technical team to achieve strategic goals agreed. - Fantastic communication skills with various levels of stakeholders. Apply now for immediate consideration. As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology...... click apply for full job details
Are you an experienced Customer Service professional looking to take on a new challenge? Here are a few reasons why our Digital Service and Support Advisor's love working for Onecom: 20 days holiday increasing to 25 days, plus bank holidays + day off for birthday Up to 12 paid hours a year 'My Time' Performance related bonus paid monthly and Length of service awards Vodafone Employee Advantage discount Discount on Samsung products (up to 60%), gym membership and subsidised Fitbit Trade price stock for staff members for all the latest gadgets Annual events including the Christmas Party Quarterly employee reward programme and employee of the year awards Enhanced Maternity pay (based on length of service) Cycle to work scheme & eye-care vouchers The Digital Service and Support Advisor Role The Digital Service and Support Advisor will provide an outstanding and consistent level of service to existing Onecom customers, responding to issues, queries and complaints on a first contact resolution. As well as: Perform analysis of payments made to customers as a credit or goodwill gesture Sort and allocate postal cancellations, transfers, returns and complaints Manage customer returns received from the Service team on a daily basis Facilitate payment returns as part of the cancellation process Provide real time support for customers through Live Agent and WhatsApp Perform checks on changes to customers price plans, identifying and highlighting any errors Perform credit checks for new customer accounts Action administrative changes on business accounts with Vodafone Arrange handset exchanges as part of the sales process Respond to customer emails and out-of-hours tickets by phone and email Order processing for business accounts Ad-hoc support to business accounts for urgent and/or larger scale tasks The ideal Digital Service and Support Advisor: Previous Customer Service experience; Passionate about providing an excellent service with every customer interaction; Strong written and verbal communication skills; Strong IT skills and use of programs including Excel, Word and CRM systems; Accuracy and attention to detail; and Enjoy working in a fast-paced team environment. About Onecom Onecom is the UK's Largest Independent Business Telecommunications provider, offering Fixed-Line, Mobile, IT & Broadband solutions to over 300,000 connections. It is one of the UK's fastest growing technology companies and has been awarded Vodafone Platinum Partner of 2011, 2012, 2013 & 2014 and the Total Communications Partner for 2015, 2016 & 2017. If you feel you have the countabilities and passion to excel in our role of Digital Service and Support Advisor, we'd love to hear from you; click APPLY now! This role is office based and located at our Head Office in Whiteley. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status...... click apply for full job details
May 26, 2020
Full time
Are you an experienced Customer Service professional looking to take on a new challenge? Here are a few reasons why our Digital Service and Support Advisor's love working for Onecom: 20 days holiday increasing to 25 days, plus bank holidays + day off for birthday Up to 12 paid hours a year 'My Time' Performance related bonus paid monthly and Length of service awards Vodafone Employee Advantage discount Discount on Samsung products (up to 60%), gym membership and subsidised Fitbit Trade price stock for staff members for all the latest gadgets Annual events including the Christmas Party Quarterly employee reward programme and employee of the year awards Enhanced Maternity pay (based on length of service) Cycle to work scheme & eye-care vouchers The Digital Service and Support Advisor Role The Digital Service and Support Advisor will provide an outstanding and consistent level of service to existing Onecom customers, responding to issues, queries and complaints on a first contact resolution. As well as: Perform analysis of payments made to customers as a credit or goodwill gesture Sort and allocate postal cancellations, transfers, returns and complaints Manage customer returns received from the Service team on a daily basis Facilitate payment returns as part of the cancellation process Provide real time support for customers through Live Agent and WhatsApp Perform checks on changes to customers price plans, identifying and highlighting any errors Perform credit checks for new customer accounts Action administrative changes on business accounts with Vodafone Arrange handset exchanges as part of the sales process Respond to customer emails and out-of-hours tickets by phone and email Order processing for business accounts Ad-hoc support to business accounts for urgent and/or larger scale tasks The ideal Digital Service and Support Advisor: Previous Customer Service experience; Passionate about providing an excellent service with every customer interaction; Strong written and verbal communication skills; Strong IT skills and use of programs including Excel, Word and CRM systems; Accuracy and attention to detail; and Enjoy working in a fast-paced team environment. About Onecom Onecom is the UK's Largest Independent Business Telecommunications provider, offering Fixed-Line, Mobile, IT & Broadband solutions to over 300,000 connections. It is one of the UK's fastest growing technology companies and has been awarded Vodafone Platinum Partner of 2011, 2012, 2013 & 2014 and the Total Communications Partner for 2015, 2016 & 2017. If you feel you have the countabilities and passion to excel in our role of Digital Service and Support Advisor, we'd love to hear from you; click APPLY now! This role is office based and located at our Head Office in Whiteley. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status...... click apply for full job details
I am looking for passionate and vibrant Support Workers to join a Special Educational Needs Residential School in Hook- Hampshire! Your job role will be to provide support both within the on children's homes and the school, for 28 children aged 8-19 who have Autism and the most severe and complex learning difficulties. Total salary offered is between £21,000 - £23,515 a year. The basic salary will be between £17,394 - £18,794 depending on experience -with an additional £77.50 per sleep in. You will do between 4-6 sleep ins per month. The client is happy for applicants who are willing to relocate for the role and are able to offer outstanding discounts on accommodation for this vacancy! You will be working within a 180-strong team to provide care and support 52 weeks of the year to up to 30 students with complex learning disabilities. Due to the nature of the disabilities the young people may also have additional needs such as autism, epilepsy, self-injury, aggression and general disruptive behaviours. Your role: Working as part of a team to ensure the children's emotional, behavioural, physical and intellectual needs are me Following the child's Risk Assessment and Behaviour Guidelines at all times to ensure a consistent and safe approach is followed. Supporting the children in all aspects of their everyday life to help them make their needs known. This includes personal hygiene duties. You will need to be flexible with your working rota. Day shifts are between 7.30am -10pm. Benefits Offered in return: - Generous holiday entitlement - Free staff meals on each shift - Personalised training programmes - Generous company pension scheme - Staff award schemes - Employee Assistance Programme - Staff accommodation options - Childcare vouchers What are you waiting for! Apply today and one of the Vetro Team will be in touch to discuss the role in further detail! At Vetro Care, we have over 100 years' combined recruitment experience helping people plan their career path, navigate the job market and find their ideal role. We are REC and CIW registered and pride ourselves on the service we offer our clients and candidates. We will work alongside you at all stages of the job application process and help you identify, apply for and secure your ideal role. Whether you are looking for a permanent or temporary position we're here to help. Vetro Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merits alone...... click apply for full job details
May 23, 2020
Full time
I am looking for passionate and vibrant Support Workers to join a Special Educational Needs Residential School in Hook- Hampshire! Your job role will be to provide support both within the on children's homes and the school, for 28 children aged 8-19 who have Autism and the most severe and complex learning difficulties. Total salary offered is between £21,000 - £23,515 a year. The basic salary will be between £17,394 - £18,794 depending on experience -with an additional £77.50 per sleep in. You will do between 4-6 sleep ins per month. The client is happy for applicants who are willing to relocate for the role and are able to offer outstanding discounts on accommodation for this vacancy! You will be working within a 180-strong team to provide care and support 52 weeks of the year to up to 30 students with complex learning disabilities. Due to the nature of the disabilities the young people may also have additional needs such as autism, epilepsy, self-injury, aggression and general disruptive behaviours. Your role: Working as part of a team to ensure the children's emotional, behavioural, physical and intellectual needs are me Following the child's Risk Assessment and Behaviour Guidelines at all times to ensure a consistent and safe approach is followed. Supporting the children in all aspects of their everyday life to help them make their needs known. This includes personal hygiene duties. You will need to be flexible with your working rota. Day shifts are between 7.30am -10pm. Benefits Offered in return: - Generous holiday entitlement - Free staff meals on each shift - Personalised training programmes - Generous company pension scheme - Staff award schemes - Employee Assistance Programme - Staff accommodation options - Childcare vouchers What are you waiting for! Apply today and one of the Vetro Team will be in touch to discuss the role in further detail! At Vetro Care, we have over 100 years' combined recruitment experience helping people plan their career path, navigate the job market and find their ideal role. We are REC and CIW registered and pride ourselves on the service we offer our clients and candidates. We will work alongside you at all stages of the job application process and help you identify, apply for and secure your ideal role. Whether you are looking for a permanent or temporary position we're here to help. Vetro Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merits alone...... click apply for full job details
Looking for a rewarding career with outstanding progression opportunities? Want to help children and young people live as independently as possible? Would you like company funded Diplomas and additional training?? If so, perhaps you would like a new job with an organisation that provides education, care, therapy, medical support and independence training to young people with physical disabilities. Your aim will be to prepare young people for adult life, giving them the confidence and skills to achieve their full potential. Earning potential would be up to and around £16,321 - £19,733 depending on qualifications and availability Shifts include alternate weekends (can sometimes be flexible). Times vary between 7am-11pm Benefits. Accommodation for Relocation Pension from start of employment up to a max of 7.5% Life Insurance Childcare Vouchers Health Cash plan Competitive Sick pay Generous Holiday leave. Training and Development Discounted Gym membership PerkBox Cycle to work scheme Occupational Health Service Access to on-site swimming pool As a Student Support Assistant, you will Help implement all aspects of individual care plans, including the administering of drugs and medication, in line with required school policy and procedure. Encourage the students to do as much as possible for themselves by guiding them and showing them what to do when necessary. Helping students in all aspects of daily living including washing, dressing, bathing, showering and after toilet hygiene. Assist students with their nutritional requirements, e.g. serving meals, assisting with feeding, preparing drinks, meals and snacks Experience Previous experience of working in a caring environment and/or with people with a learning difficulty or disability is desirable Willingness and ability to undertake work related training and utilise new skills and knowledge to enable improved support To be able to provide personal care relevant to the students' needs At Vetro Care, we have over 100 years' combined recruitment experience helping people plan their career path, navigate the job market and find their ideal role. We are REC and CIW registered and pride ourselves on the service we offer our clients and candidates. We will work alongside you at all stages of the job application process and help you identify, apply for and secure your ideal role. Whether you are looking for a permanent or temporary position we're here to help. Vetro Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merits alone...... click apply for full job details
May 23, 2020
Full time
Looking for a rewarding career with outstanding progression opportunities? Want to help children and young people live as independently as possible? Would you like company funded Diplomas and additional training?? If so, perhaps you would like a new job with an organisation that provides education, care, therapy, medical support and independence training to young people with physical disabilities. Your aim will be to prepare young people for adult life, giving them the confidence and skills to achieve their full potential. Earning potential would be up to and around £16,321 - £19,733 depending on qualifications and availability Shifts include alternate weekends (can sometimes be flexible). Times vary between 7am-11pm Benefits. Accommodation for Relocation Pension from start of employment up to a max of 7.5% Life Insurance Childcare Vouchers Health Cash plan Competitive Sick pay Generous Holiday leave. Training and Development Discounted Gym membership PerkBox Cycle to work scheme Occupational Health Service Access to on-site swimming pool As a Student Support Assistant, you will Help implement all aspects of individual care plans, including the administering of drugs and medication, in line with required school policy and procedure. Encourage the students to do as much as possible for themselves by guiding them and showing them what to do when necessary. Helping students in all aspects of daily living including washing, dressing, bathing, showering and after toilet hygiene. Assist students with their nutritional requirements, e.g. serving meals, assisting with feeding, preparing drinks, meals and snacks Experience Previous experience of working in a caring environment and/or with people with a learning difficulty or disability is desirable Willingness and ability to undertake work related training and utilise new skills and knowledge to enable improved support To be able to provide personal care relevant to the students' needs At Vetro Care, we have over 100 years' combined recruitment experience helping people plan their career path, navigate the job market and find their ideal role. We are REC and CIW registered and pride ourselves on the service we offer our clients and candidates. We will work alongside you at all stages of the job application process and help you identify, apply for and secure your ideal role. Whether you are looking for a permanent or temporary position we're here to help. Vetro Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merits alone...... click apply for full job details
Are you a Digital Marketer with a track record in deploying Digital Marketing strategies? Do you have a proven background in customer orientated marketing activities? Are you seeking a new role where your voice will be heard when making recommendations to Director level stakeholders? If the answer is YES, MSX International are recruiting in Dunton, Essex and we want to hear from you. MSX International are currently recruiting for a Digital Customer Experience Specialist for our client, in Dunton. This is an exciting opportunity for a motivated candidate to join us in our partnership with this successful organisation. What will I be responsible for? As a Digital Customer Experience Specialist with the MSXI Global group, you will have the opportunity to lead and coordinate key digital marketing projects and processes for the Ford Retail Network to ensure an outstanding automotive aftersales services and deliver first class customer experience (CX). Your day to day responsibilities will include: Working with colleagues to develop and assisting dealers with implementing successful programmes to support the Ford vehicle ownership experience Co-ordinating with Dealers and the Field Force to implement targeted customer contact strategies and contribute to the departments overall CRM strategy. Taking a lead role in maximising the use of the full suite of digital CX programmes Establishing a good working relationship with the Ford Service Business Managers, Dealers, and European programme leads for digital applications Who are we looking for? As our ideal Digital Customer Experience Specialist, it is expected you will have a Digital Marketing background and/or working with creative agencies, along with proven analytical skills and experience of delivering new systems or applications into the market place. You will also have the following skills: Be a strong communicator and have the confidence to provide briefings and recommendations to colleagues on the CX project status. Automotive Marketing experience essential Highly computer literate in MS office, especially Excel. Willing to occasionally travel to support dealer visits all over the UK Experience with dealer web applications or management systems is high desirable Able to organise, prioritise tasks and cope with competing deadlines. Experience in Marketing Brand Management an advantage. What we can offer you: As our Digital Customer Experience Specialist, we can offer a competitive salary and other company benefits include: 25 days annual leave, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, exclusive discounts on everyday purchases as well as exclusive discounts on car purchases. There is potential to progress within the company, with global opportunities updated regularly. About MSXI: With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: Warranty & Technical Parts & Service Retail Performance Management Customer Engagement Fleet & Mobility Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. If this sounds like the ideal role for you, please click APPLY now to register your interest in the role of Digital Customer Experience Specialist!..... click apply for full job details
May 23, 2020
Full time
Are you a Digital Marketer with a track record in deploying Digital Marketing strategies? Do you have a proven background in customer orientated marketing activities? Are you seeking a new role where your voice will be heard when making recommendations to Director level stakeholders? If the answer is YES, MSX International are recruiting in Dunton, Essex and we want to hear from you. MSX International are currently recruiting for a Digital Customer Experience Specialist for our client, in Dunton. This is an exciting opportunity for a motivated candidate to join us in our partnership with this successful organisation. What will I be responsible for? As a Digital Customer Experience Specialist with the MSXI Global group, you will have the opportunity to lead and coordinate key digital marketing projects and processes for the Ford Retail Network to ensure an outstanding automotive aftersales services and deliver first class customer experience (CX). Your day to day responsibilities will include: Working with colleagues to develop and assisting dealers with implementing successful programmes to support the Ford vehicle ownership experience Co-ordinating with Dealers and the Field Force to implement targeted customer contact strategies and contribute to the departments overall CRM strategy. Taking a lead role in maximising the use of the full suite of digital CX programmes Establishing a good working relationship with the Ford Service Business Managers, Dealers, and European programme leads for digital applications Who are we looking for? As our ideal Digital Customer Experience Specialist, it is expected you will have a Digital Marketing background and/or working with creative agencies, along with proven analytical skills and experience of delivering new systems or applications into the market place. You will also have the following skills: Be a strong communicator and have the confidence to provide briefings and recommendations to colleagues on the CX project status. Automotive Marketing experience essential Highly computer literate in MS office, especially Excel. Willing to occasionally travel to support dealer visits all over the UK Experience with dealer web applications or management systems is high desirable Able to organise, prioritise tasks and cope with competing deadlines. Experience in Marketing Brand Management an advantage. What we can offer you: As our Digital Customer Experience Specialist, we can offer a competitive salary and other company benefits include: 25 days annual leave, company contributory pension plan, cash back health care scheme, life assurance, car salary exchange scheme, exclusive discounts on everyday purchases as well as exclusive discounts on car purchases. There is potential to progress within the company, with global opportunities updated regularly. About MSXI: With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: Warranty & Technical Parts & Service Retail Performance Management Customer Engagement Fleet & Mobility Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market. If this sounds like the ideal role for you, please click APPLY now to register your interest in the role of Digital Customer Experience Specialist!..... click apply for full job details
Jonathan Lee Recruitment - Product Eng
Telford, Shropshire
Job title: IT Infrastructure Support Lead Salary Range: £40,000 to £51,000 per annum Hours: 37.5-hour week Location: Telford Permanent role working for a leading defence/military design and manufacturing client. An IT Infrastructure Support Lead is required with knowledge of supporting a business with designing future operating models with its infrastructure services, wider enterprise services and delivery of new Windows based infrastructure, assessing solutions which are compliant within a highly regulated Military and Defence organisation. Candidates with a strong technical / infrastructure engineering background having recently held roles in infrastructure support with extensive hands-on responsibility for engineering mission critical infrastructure platforms would be well received. Due to ongoing new projects this client based in Telford requires a dynamic, leading IT Infrastructure Support Lead on a permanent basis . As an IT Infrastructure Support Lead, you will be required to: Lead infrastructure related projects to satisfy business as usual activities and secondly business critical projects as the organisation goes through an extensive period of Manufacturing transformation and re-design. Support the business with designing the future operating model with its infrastructure services, wider enterprise services and delivery of new Windows based infrastructure, assessing solutions which are compliant within a highly regulated Military and Defence organisation . Be responsible for the day to day engineering of the core infrastructure including networks, infrastructure applications and platforms and cloud services Own all aspects of core infrastructure engineering, including the build, operation and support of infrastructure components and projects to meet agreed availability and performance targets and within approved budgets The IT Infrastructure Support Lead should have the following skills or experience: Must be able to obtain security clearance A strong technical / infrastructure engineering background having recently held roles in infrastructure support with extensive hands-on responsibility for engineering mission critical infrastructure platforms An excellent understanding of modern-day infrastructure technologies and experience of both in-sourced and outsourced delivery/operations models. Significant experience with infrastructure transformations. Experience integrating infrastructure to support a manufacturing environment. An excellent understanding of enterprise best practice infrastructure management, including use of digital automation, monitoring and logging. Ability to lead projects, providing solution designs, costings and project management. Ensure infrastructure integration supports functional requirements of current and future business programmes Providing support for complex queries relating to infrastructure issues Working knowledge of current and future information security threats and the best way to prevent them. Ability to manage multiple delivery priorities with operational management and support. High levels of energy, drive and resilience, with the flexibility to thrive in a fast-paced, dynamic environment. Drive and determination to continuously improve stability, security and customer satisfaction. Extensive hands on experience of managing Microsoft domains (Active Directory) and enterprise collaboration platforms (G-Suite or Office365). To direct in-house and/or consultant professional staff in the preparation of specifications, ensuring that all relevant technical and contractual legislation is complied with. Work with the sponsor to produce an approach which can deliver value for money in all technical aspects of projects and exploit opportunities to drive out inefficiencies. Supporting Business Change Requirements, sustainability of business solution and business benefits Experience of Azure, Disaster Recovery and backup solutions Experience of Office365 interoperability Experience of managing on-premise and hybrid server solutions Proficient in the use of Microsoft Office products Ideally Exposure to IS27001 standards. Experience in network/comms experience (IP, Routing, VLAN) This is an excellent opportunity for anyone with knowledge of IT Infrastructure at management level within a manufacturing company. In return for your experience, this Telford based defence specialist will offer you: Full time permanent contract 37.5 hour working week with an early finish on Fridays £40,000 to £51,000 per annum 25 days holiday plus 8 statutory days Healthcare Contribution pension Great working conditions Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you have knowledge of IT Infrastructure support management within the manufacturing and defence field and want to be considered, please apply today. If you have any questions about the IT Infrastructure support lead, please contact Matt Johnson at Jonathan Lee Recruitment on Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency...... click apply for full job details
May 23, 2020
Full time
Job title: IT Infrastructure Support Lead Salary Range: £40,000 to £51,000 per annum Hours: 37.5-hour week Location: Telford Permanent role working for a leading defence/military design and manufacturing client. An IT Infrastructure Support Lead is required with knowledge of supporting a business with designing future operating models with its infrastructure services, wider enterprise services and delivery of new Windows based infrastructure, assessing solutions which are compliant within a highly regulated Military and Defence organisation. Candidates with a strong technical / infrastructure engineering background having recently held roles in infrastructure support with extensive hands-on responsibility for engineering mission critical infrastructure platforms would be well received. Due to ongoing new projects this client based in Telford requires a dynamic, leading IT Infrastructure Support Lead on a permanent basis . As an IT Infrastructure Support Lead, you will be required to: Lead infrastructure related projects to satisfy business as usual activities and secondly business critical projects as the organisation goes through an extensive period of Manufacturing transformation and re-design. Support the business with designing the future operating model with its infrastructure services, wider enterprise services and delivery of new Windows based infrastructure, assessing solutions which are compliant within a highly regulated Military and Defence organisation . Be responsible for the day to day engineering of the core infrastructure including networks, infrastructure applications and platforms and cloud services Own all aspects of core infrastructure engineering, including the build, operation and support of infrastructure components and projects to meet agreed availability and performance targets and within approved budgets The IT Infrastructure Support Lead should have the following skills or experience: Must be able to obtain security clearance A strong technical / infrastructure engineering background having recently held roles in infrastructure support with extensive hands-on responsibility for engineering mission critical infrastructure platforms An excellent understanding of modern-day infrastructure technologies and experience of both in-sourced and outsourced delivery/operations models. Significant experience with infrastructure transformations. Experience integrating infrastructure to support a manufacturing environment. An excellent understanding of enterprise best practice infrastructure management, including use of digital automation, monitoring and logging. Ability to lead projects, providing solution designs, costings and project management. Ensure infrastructure integration supports functional requirements of current and future business programmes Providing support for complex queries relating to infrastructure issues Working knowledge of current and future information security threats and the best way to prevent them. Ability to manage multiple delivery priorities with operational management and support. High levels of energy, drive and resilience, with the flexibility to thrive in a fast-paced, dynamic environment. Drive and determination to continuously improve stability, security and customer satisfaction. Extensive hands on experience of managing Microsoft domains (Active Directory) and enterprise collaboration platforms (G-Suite or Office365). To direct in-house and/or consultant professional staff in the preparation of specifications, ensuring that all relevant technical and contractual legislation is complied with. Work with the sponsor to produce an approach which can deliver value for money in all technical aspects of projects and exploit opportunities to drive out inefficiencies. Supporting Business Change Requirements, sustainability of business solution and business benefits Experience of Azure, Disaster Recovery and backup solutions Experience of Office365 interoperability Experience of managing on-premise and hybrid server solutions Proficient in the use of Microsoft Office products Ideally Exposure to IS27001 standards. Experience in network/comms experience (IP, Routing, VLAN) This is an excellent opportunity for anyone with knowledge of IT Infrastructure at management level within a manufacturing company. In return for your experience, this Telford based defence specialist will offer you: Full time permanent contract 37.5 hour working week with an early finish on Fridays £40,000 to £51,000 per annum 25 days holiday plus 8 statutory days Healthcare Contribution pension Great working conditions Demand for this role will undoubtedly be high and interviews will be arranged very soon. If you have knowledge of IT Infrastructure support management within the manufacturing and defence field and want to be considered, please apply today. If you have any questions about the IT Infrastructure support lead, please contact Matt Johnson at Jonathan Lee Recruitment on Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency...... click apply for full job details
About the Role As an Advisor you will be involved in a variety of inbound and outbound calls and messages assisting customers with the issues that they may encounter when on the road. The Advisors are provided with training and learn to use some of the most advanced technology available today to assist customers. What do you get from us Annual salary 1 language English GBP 22500 per annum 2 languages English GBP 22500 per annum 3 languages or more English 25000 GBP per annum. A Retention Plan A dynamic position within an international and dynamic company Fully paid training and then coaching on the job Refer a friend bonus Pension plan Internal Career Opportunities. 28 days annual leave including bank holidays. Relocation package
May 21, 2020
Full time
About the Role As an Advisor you will be involved in a variety of inbound and outbound calls and messages assisting customers with the issues that they may encounter when on the road. The Advisors are provided with training and learn to use some of the most advanced technology available today to assist customers. What do you get from us Annual salary 1 language English GBP 22500 per annum 2 languages English GBP 22500 per annum 3 languages or more English 25000 GBP per annum. A Retention Plan A dynamic position within an international and dynamic company Fully paid training and then coaching on the job Refer a friend bonus Pension plan Internal Career Opportunities. 28 days annual leave including bank holidays. Relocation package
We are looking for a Senior Support Worker / Team Leader for a Supported Living Service / Scheme for Adults with Learning Disabilities in the York Area of North Yorkshire. £9.50 per hour plus fantastic opportunities to develop. This employer believes that everyone should be themselves no matter what.They ensure that the Adults they support have the same opportunities as everyone else and that their disabilities are not a barrier.This is a very well-established organisation that actively promotes from within and can offer a fantastic future for those wanting to pursue a career within Learning Disabilities. You would be joining a unique provider who promotes independence for the adults they support who all live in their own flats or supported living schemes. You will oversee the supported living service, the adults they support and supervise the staff team on a daily basis. Your job will be to ensure the service is safe, flexible and caring.You will ensure the team is encouraging and supporting the individual/s with everyday living, this includes socially activities, physical activities, offering housing & financial advice, learning life skills such as cooking, budgeting whilst ensuring that they are safe within their home and the wider community. · Rota Planning · Dealing with outside agencies and relatives. · Carrying out Assessments and developing the needs of the people we support · Supervising & mentoring the staff team to be the best Support Workers they can be So, could you make a difference? Do you believe everyone should have the same opportunities as everyone else? Take the first step by applying for this Team Leader job today. You will gain all the training you need to change your life and the individuals you support. Still not sure? Don't worry one of our team will talk you through the job itself and any questions you might have after you have applied.Good luck and we look forward to speaking to you soon!..... click apply for full job details
May 15, 2020
Full time
We are looking for a Senior Support Worker / Team Leader for a Supported Living Service / Scheme for Adults with Learning Disabilities in the York Area of North Yorkshire. £9.50 per hour plus fantastic opportunities to develop. This employer believes that everyone should be themselves no matter what.They ensure that the Adults they support have the same opportunities as everyone else and that their disabilities are not a barrier.This is a very well-established organisation that actively promotes from within and can offer a fantastic future for those wanting to pursue a career within Learning Disabilities. You would be joining a unique provider who promotes independence for the adults they support who all live in their own flats or supported living schemes. You will oversee the supported living service, the adults they support and supervise the staff team on a daily basis. Your job will be to ensure the service is safe, flexible and caring.You will ensure the team is encouraging and supporting the individual/s with everyday living, this includes socially activities, physical activities, offering housing & financial advice, learning life skills such as cooking, budgeting whilst ensuring that they are safe within their home and the wider community. · Rota Planning · Dealing with outside agencies and relatives. · Carrying out Assessments and developing the needs of the people we support · Supervising & mentoring the staff team to be the best Support Workers they can be So, could you make a difference? Do you believe everyone should have the same opportunities as everyone else? Take the first step by applying for this Team Leader job today. You will gain all the training you need to change your life and the individuals you support. Still not sure? Don't worry one of our team will talk you through the job itself and any questions you might have after you have applied.Good luck and we look forward to speaking to you soon!..... click apply for full job details
Consumer Council for Water
Cardiff, South Glamorgan
Senior Customer Caseworker - based in Birmingham or Cardiff (2 posts available) CCW is the independent voice for water consumers in England and Wales. Since 2005, we have helped thousands of consumers resolve complaints against their water company, while providing free advice and support. All of our work is informed by extensive research, which we use to champion the interests of consumers and influence water companies, governments and regulators. We're currently looking for a Senior Customer Caseworker to join our Consumer Relations Team, based in either Birmingham or Cardiff. You will be a customer focused, experienced complaint handler with excellent organisation and communication skills. The ability to speak Welsh is an essential requirement for the role based in Cardiff. The successful candidate will be able to use their recent, relevant experience of working in an office based complaints environment, investigating complaints and enquiries daily, in order to deliver our mission of securing a safe, reliable service, and a fair deal for water consumers. The closing date for completed applications is 28 May 2020 Due to the current situation surrounding Coronavirus, interviews are likely to be undertaken remotely using the appropriate technological platforms. Full details and essential criteria for the role can be found in the Information for Applicants available on our website. Applications will only be accepted if made using CCW's own application form. We are unable to accept CVs alone. For more information go to or contact /53. An application pack in Welsh is available on our website. Uwch Weithiwr Achos Cwsmeriaid - Caerdydd neu Birmingham (dwy swydd ar gael) CCW yw'r llais annibynnol dros ddefnyddwyr dwr yng Nghymru a Lloegr. Ers 2005, rydym wedi helpu miloedd o ddefnyddwyr i ddatrys cwynion yn erbyn eu cwmni dwr, wrth ddarparu cyngor a chymorth am ddim. Mae'n holl waith yn cael ei lywio gan ymchwil helaeth, a ddefnyddiwn i hyrwyddo buddiannau defnyddwyr a dylanwadu ar gwmnïau dwr, llywodraethau a rheoleiddwyr. Rydym yn chwilio am Uwch Weithiwr Achos Cwsmeriaid i ymuno â'n Tîm Cysylltiadau Cwsmeriaid, naill ai yng Nghaerdydd neu Birmingham. Byddwch yn canolbwyntio ar gwsmeriaid a bydd gennych brofiad o ymdrin â chwynion ynghyd â sgiliau trefnu a chyfathrebu rhagorol. Mae'r gallu i siarad Cymraeg yn hanofol ar gyfer y swydd yng Nghaerdydd. Bydd yr ymgeisydd llwyddiannus yn gallu defnyddio eu profiad diweddar perthnasol o weithio mewn swyddfa sy'n ymdrin â chwynion, ymchwilio i gwynion ac ymholiadau'n ddyddiol, er mwyn cyflawni ein cenhadaeth o sicrhau gwasanaeth diogel a dibynadwy, a bargen deg i ddefnyddwyr dwr. Y dyddiad cau ar gyfer ceisiadau yw 28 Mai 2020. Oherwydd amgylchiadau presennol yn sgil Coronafeirws, mae'n debygol y bydd cyfweliadau'n cael eu cynnal o bell gan ddefnyddio dulliau technolegol addas. Mae'r manylion llawn a'r meini prawf hanfodol yn ddogfen 'Gwybodaeth i Ymgeiswyr'. Dim ond ceisiadau sy'n defnyddio ffurflen gais CCW fydd yn cael eu derbyn. Ni allwn dderbyn CV ar ei ben ei hun. Am ragor o wybodaeth, ewch i neu ffoniwch /53...... click apply for full job details
May 14, 2020
Full time
Senior Customer Caseworker - based in Birmingham or Cardiff (2 posts available) CCW is the independent voice for water consumers in England and Wales. Since 2005, we have helped thousands of consumers resolve complaints against their water company, while providing free advice and support. All of our work is informed by extensive research, which we use to champion the interests of consumers and influence water companies, governments and regulators. We're currently looking for a Senior Customer Caseworker to join our Consumer Relations Team, based in either Birmingham or Cardiff. You will be a customer focused, experienced complaint handler with excellent organisation and communication skills. The ability to speak Welsh is an essential requirement for the role based in Cardiff. The successful candidate will be able to use their recent, relevant experience of working in an office based complaints environment, investigating complaints and enquiries daily, in order to deliver our mission of securing a safe, reliable service, and a fair deal for water consumers. The closing date for completed applications is 28 May 2020 Due to the current situation surrounding Coronavirus, interviews are likely to be undertaken remotely using the appropriate technological platforms. Full details and essential criteria for the role can be found in the Information for Applicants available on our website. Applications will only be accepted if made using CCW's own application form. We are unable to accept CVs alone. For more information go to or contact /53. An application pack in Welsh is available on our website. Uwch Weithiwr Achos Cwsmeriaid - Caerdydd neu Birmingham (dwy swydd ar gael) CCW yw'r llais annibynnol dros ddefnyddwyr dwr yng Nghymru a Lloegr. Ers 2005, rydym wedi helpu miloedd o ddefnyddwyr i ddatrys cwynion yn erbyn eu cwmni dwr, wrth ddarparu cyngor a chymorth am ddim. Mae'n holl waith yn cael ei lywio gan ymchwil helaeth, a ddefnyddiwn i hyrwyddo buddiannau defnyddwyr a dylanwadu ar gwmnïau dwr, llywodraethau a rheoleiddwyr. Rydym yn chwilio am Uwch Weithiwr Achos Cwsmeriaid i ymuno â'n Tîm Cysylltiadau Cwsmeriaid, naill ai yng Nghaerdydd neu Birmingham. Byddwch yn canolbwyntio ar gwsmeriaid a bydd gennych brofiad o ymdrin â chwynion ynghyd â sgiliau trefnu a chyfathrebu rhagorol. Mae'r gallu i siarad Cymraeg yn hanofol ar gyfer y swydd yng Nghaerdydd. Bydd yr ymgeisydd llwyddiannus yn gallu defnyddio eu profiad diweddar perthnasol o weithio mewn swyddfa sy'n ymdrin â chwynion, ymchwilio i gwynion ac ymholiadau'n ddyddiol, er mwyn cyflawni ein cenhadaeth o sicrhau gwasanaeth diogel a dibynadwy, a bargen deg i ddefnyddwyr dwr. Y dyddiad cau ar gyfer ceisiadau yw 28 Mai 2020. Oherwydd amgylchiadau presennol yn sgil Coronafeirws, mae'n debygol y bydd cyfweliadau'n cael eu cynnal o bell gan ddefnyddio dulliau technolegol addas. Mae'r manylion llawn a'r meini prawf hanfodol yn ddogfen 'Gwybodaeth i Ymgeiswyr'. Dim ond ceisiadau sy'n defnyddio ffurflen gais CCW fydd yn cael eu derbyn. Ni allwn dderbyn CV ar ei ben ei hun. Am ragor o wybodaeth, ewch i neu ffoniwch /53...... click apply for full job details
Our client is a global bio pharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases They are looking for a German speaking person who has a second language in either French, Italian or Spanish. Job Title: Multilingual Service Desk Analyst Location: Chester Salary: £15 per hour - 35 hours paid weekly Job Responsibilities Responsible for handling the initial client contact at the speciality service desk via telephone, email, chat or portal. Perform troubleshooting to resolve or escalate to the appropriate teams Research and resolve more complex field sales application and business process issues Analyse and identify trends in issue reporting and devising preventive solutions Log and manage incidents and requests Use trending data to generate and/or update knowledge database Collaborate with business in application testing, upgrades and deployment. Effective communication in English, German and any of the following; French, Italian and Spanish Desired Experience Demonstrated technical competence in areas of responsibilities with applied knowledge of a range of current technologies PC desktop and laptop hardware configurations Windows operating systems Microsoft products IOS Remote connectivity VPN Demonstrated ability to troubleshoot and analyse computing issues General understanding of service desk operations; including tools, processes & methodologies Ability to explain technical information to clients, management and peers with effective verbal and written communication Experience in customer service environment Other Qualifications Up to 3 years of prior related work experience in a technical support environment, and/or a service desk environment...... click apply for full job details
May 08, 2020
Seasonal
Our client is a global bio pharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases They are looking for a German speaking person who has a second language in either French, Italian or Spanish. Job Title: Multilingual Service Desk Analyst Location: Chester Salary: £15 per hour - 35 hours paid weekly Job Responsibilities Responsible for handling the initial client contact at the speciality service desk via telephone, email, chat or portal. Perform troubleshooting to resolve or escalate to the appropriate teams Research and resolve more complex field sales application and business process issues Analyse and identify trends in issue reporting and devising preventive solutions Log and manage incidents and requests Use trending data to generate and/or update knowledge database Collaborate with business in application testing, upgrades and deployment. Effective communication in English, German and any of the following; French, Italian and Spanish Desired Experience Demonstrated technical competence in areas of responsibilities with applied knowledge of a range of current technologies PC desktop and laptop hardware configurations Windows operating systems Microsoft products IOS Remote connectivity VPN Demonstrated ability to troubleshoot and analyse computing issues General understanding of service desk operations; including tools, processes & methodologies Ability to explain technical information to clients, management and peers with effective verbal and written communication Experience in customer service environment Other Qualifications Up to 3 years of prior related work experience in a technical support environment, and/or a service desk environment...... click apply for full job details
EO Systems Campaign Manager Basildon Reporting to the Head of Sales, you will have campaign responsibility for the sales of the companies range of high performance Thermal Imaging Cameras, and Electro Optic (EO) directors at a product and system level. You will be supporting the marketing teams at Corporate and Divisional level to qualify opportunities and select the appropriate product and capability to meet the customer's needs. As part of the sales community you will promote the company's products at exhibitions and conferences around the world in order to develop the business and increase brand awareness. Working in conjunction with the Capability Management team and the IPT, you will support the generation of product business cases through the provision of market intelligence and competitive analysis. Although based in the UK at the companies design and manufacturing facility in Basildon Essex, the role will require some UK and international travel. Key Responsibility Areas Responsible for identification and pursuit of prospects in the EO domain to secure sales of the companies range of Thermal imaging systems and products into the defence and security market both in the UK and overseas. The successful candidate will also support the capability function in the development of business cases to support the next generation of products through the provision of market analysis and competitive data. The role will include significant travel both in the UK and overseas to attend customers premises and support demonstrations, exhibitions and conferences. The candidate will have responsibility for campaigns identified through their own customer engagements or provided through the companies global marketing network and Divisional Marketing team, taking ownership from initial gate reviews through to tender submission. Skills, Qualifications & Knowledge Required To be successful you will ideally be qualified to degree level or similar and have technical knowledge in the EO domain, although some product specific training will be provided. You will have a proven track record in international sales in the defence or civil markets and be able to extend the companies existing network of customers to expand the business and increase market presence. You will possess excellent communication and presentation skills and be able to construct technical papers and proposals. The role will require a flexible approach to working hours where required and the ability to travel in the UK and overseas for short/medium durations in support of customer demonstrations and meetings...... click apply for full job details
May 06, 2020
Full time
EO Systems Campaign Manager Basildon Reporting to the Head of Sales, you will have campaign responsibility for the sales of the companies range of high performance Thermal Imaging Cameras, and Electro Optic (EO) directors at a product and system level. You will be supporting the marketing teams at Corporate and Divisional level to qualify opportunities and select the appropriate product and capability to meet the customer's needs. As part of the sales community you will promote the company's products at exhibitions and conferences around the world in order to develop the business and increase brand awareness. Working in conjunction with the Capability Management team and the IPT, you will support the generation of product business cases through the provision of market intelligence and competitive analysis. Although based in the UK at the companies design and manufacturing facility in Basildon Essex, the role will require some UK and international travel. Key Responsibility Areas Responsible for identification and pursuit of prospects in the EO domain to secure sales of the companies range of Thermal imaging systems and products into the defence and security market both in the UK and overseas. The successful candidate will also support the capability function in the development of business cases to support the next generation of products through the provision of market analysis and competitive data. The role will include significant travel both in the UK and overseas to attend customers premises and support demonstrations, exhibitions and conferences. The candidate will have responsibility for campaigns identified through their own customer engagements or provided through the companies global marketing network and Divisional Marketing team, taking ownership from initial gate reviews through to tender submission. Skills, Qualifications & Knowledge Required To be successful you will ideally be qualified to degree level or similar and have technical knowledge in the EO domain, although some product specific training will be provided. You will have a proven track record in international sales in the defence or civil markets and be able to extend the companies existing network of customers to expand the business and increase market presence. You will possess excellent communication and presentation skills and be able to construct technical papers and proposals. The role will require a flexible approach to working hours where required and the ability to travel in the UK and overseas for short/medium durations in support of customer demonstrations and meetings...... click apply for full job details
Scientific or Life Science Recruitment Professionals required. Whilst we have opportunities for Scientific or Life Science Professionals across all of the major cities, we have two specific requirements in London/Oxford and Cambridge for Life Science Consultants who have experience of placing senior level candidates in the Biotech or Clinical Development sectors on a retained basis. Still recruiting in the current climate, this international client has ambitious growth plans for this sector and the people joining now will spearhead the growth both nationally and internationally. This is one of our favourite and trusted clients and very rarely would you see people on the open market from this business, as they look after their staff so well. So many of their Consultants have been there for over 10 and 15 years. Salaries and packages are negotiable for the right candidates, however your ambition should be to earn over the £100K mark with commission...... click apply for full job details
May 06, 2020
Full time
Scientific or Life Science Recruitment Professionals required. Whilst we have opportunities for Scientific or Life Science Professionals across all of the major cities, we have two specific requirements in London/Oxford and Cambridge for Life Science Consultants who have experience of placing senior level candidates in the Biotech or Clinical Development sectors on a retained basis. Still recruiting in the current climate, this international client has ambitious growth plans for this sector and the people joining now will spearhead the growth both nationally and internationally. This is one of our favourite and trusted clients and very rarely would you see people on the open market from this business, as they look after their staff so well. So many of their Consultants have been there for over 10 and 15 years. Salaries and packages are negotiable for the right candidates, however your ambition should be to earn over the £100K mark with commission...... click apply for full job details
Role: Team Leader - IT Reseller Location: Bolton Package: up to £35,000 We are pleased to be recruiting for this market leading and award winning IT Reseller organisation who have an excellent brand and portfolio of solutions. My client is a highly proactive company who look to partner with organisations, offering valuable long term solutions.. Our Client is looking for someone ambitious who is highly motivated and enjoys the challenge of a diverse role whilst remaining resilient and calm. It is also essential that the successful candidate is a Customer-focused team player with excellent communication skills and the ability to build relationships with colleagues and customers . This is a great opportunity to work for a well established market leading business with over 30 years expertise in a highly lucrative market. Key responsibilities · Support the Sales General Manager with operations · Manage, encourage and motivate sales staff in a telephone-based environment · Work closely with the teams to ensure they understand and are working towards company goals · Monitor and work alongside the team to improve performance · Provide helpful advice and expertise on coping with job-related challenges · Identifying individual training needs · The ability to cover a Sales Account Managers workload in their absence · Observe calls and daily activities with a view to give feedback and on the job training Requirements : · Previous experience working as a Team Leader / Senior Account Manager. · IT Reseller / IT Hardware background · Strong leadership and decision making skills. · Excellent analytical and problem solving skills. · Understanding of complex information and requirements. · Good prioritisation skills and be flexible enough to adapt plans. Our client is looking for someone with a can-do attitude, who has the eagerness, passion and drive to succeed in a fast, paced, buoyant environment...... click apply for full job details
May 06, 2020
Full time
Role: Team Leader - IT Reseller Location: Bolton Package: up to £35,000 We are pleased to be recruiting for this market leading and award winning IT Reseller organisation who have an excellent brand and portfolio of solutions. My client is a highly proactive company who look to partner with organisations, offering valuable long term solutions.. Our Client is looking for someone ambitious who is highly motivated and enjoys the challenge of a diverse role whilst remaining resilient and calm. It is also essential that the successful candidate is a Customer-focused team player with excellent communication skills and the ability to build relationships with colleagues and customers . This is a great opportunity to work for a well established market leading business with over 30 years expertise in a highly lucrative market. Key responsibilities · Support the Sales General Manager with operations · Manage, encourage and motivate sales staff in a telephone-based environment · Work closely with the teams to ensure they understand and are working towards company goals · Monitor and work alongside the team to improve performance · Provide helpful advice and expertise on coping with job-related challenges · Identifying individual training needs · The ability to cover a Sales Account Managers workload in their absence · Observe calls and daily activities with a view to give feedback and on the job training Requirements : · Previous experience working as a Team Leader / Senior Account Manager. · IT Reseller / IT Hardware background · Strong leadership and decision making skills. · Excellent analytical and problem solving skills. · Understanding of complex information and requirements. · Good prioritisation skills and be flexible enough to adapt plans. Our client is looking for someone with a can-do attitude, who has the eagerness, passion and drive to succeed in a fast, paced, buoyant environment...... click apply for full job details
Role: Team Leader - IT Reseller Location: Salford Package: up to £35,000 We are pleased to be recruiting for this market leading and award winning IT Reseller organisation who have an excellent brand and portfolio of solutions. My client is a highly proactive company who look to partner with organisations, offering valuable long term solutions.. Our Client is looking for someone ambitious who is highly motivated and enjoys the challenge of a diverse role whilst remaining resilient and calm. It is also essential that the successful candidate is a Customer-focused team player with excellent communication skills and the ability to build relationships with colleagues and customers . This is a great opportunity to work for a well established market leading business with over 30 years expertise in a highly lucrative market. Key responsibilities · Support the Sales General Manager with operations · Manage, encourage and motivate sales staff in a telephone-based environment · Work closely with the teams to ensure they understand and are working towards company goals · Monitor and work alongside the team to improve performance · Provide helpful advice and expertise on coping with job-related challenges · Identifying individual training needs · The ability to cover a Sales Account Managers workload in their absence · Observe calls and daily activities with a view to give feedback and on the job training Requirements : · Previous experience working as a Team Leader / Senior Account Manager. · IT Reseller / IT Hardware background · Strong leadership and decision making skills. · Excellent analytical and problem solving skills. · Understanding of complex information and requirements. · Good prioritisation skills and be flexible enough to adapt plans. Our client is looking for someone with a can-do attitude, who has the eagerness, passion and drive to succeed in a fast, paced, buoyant environment...... click apply for full job details
May 06, 2020
Full time
Role: Team Leader - IT Reseller Location: Salford Package: up to £35,000 We are pleased to be recruiting for this market leading and award winning IT Reseller organisation who have an excellent brand and portfolio of solutions. My client is a highly proactive company who look to partner with organisations, offering valuable long term solutions.. Our Client is looking for someone ambitious who is highly motivated and enjoys the challenge of a diverse role whilst remaining resilient and calm. It is also essential that the successful candidate is a Customer-focused team player with excellent communication skills and the ability to build relationships with colleagues and customers . This is a great opportunity to work for a well established market leading business with over 30 years expertise in a highly lucrative market. Key responsibilities · Support the Sales General Manager with operations · Manage, encourage and motivate sales staff in a telephone-based environment · Work closely with the teams to ensure they understand and are working towards company goals · Monitor and work alongside the team to improve performance · Provide helpful advice and expertise on coping with job-related challenges · Identifying individual training needs · The ability to cover a Sales Account Managers workload in their absence · Observe calls and daily activities with a view to give feedback and on the job training Requirements : · Previous experience working as a Team Leader / Senior Account Manager. · IT Reseller / IT Hardware background · Strong leadership and decision making skills. · Excellent analytical and problem solving skills. · Understanding of complex information and requirements. · Good prioritisation skills and be flexible enough to adapt plans. Our client is looking for someone with a can-do attitude, who has the eagerness, passion and drive to succeed in a fast, paced, buoyant environment...... click apply for full job details
L&D Business Development Manager £45K-£50K Basic + £65K OTE Home based UK or Europe An exciting opportunity has arisen with a blended learning solutions provider specialising in the management and leadership arena. Responsible for developing new business within the Corporate arena, you will be home based but collaborate with a global dispersed team based across the UK and Europe. Key Responsibilities *Identify, develop and close new business opportunities via both lead generation and conversion of inbound leads. *Achieve revenue targets agreed with the senior management team *Utilise consultative sales techniques to engage with and sell to mid and senior level contacts and prospects within multinational organisations *Proactively develop and manage sales forecast and pipeline *Collaborate with the Marketing team to creative and drive targeted promotional activities *Research target market sectors, potential areas of sales growth, industry trends etc. *Work remotely but proactively, to help shape your role Experience *A minimum of two years' experience selling management, leadership or related learning solutions *Proven track record succeeding in a B2B sales role within commercial L&D *Possessing strong knowledge and understanding of the L&D sector with the ability to consultatively engage and sell *An existing network of mid to senior L&D/HR decision makers *Proven ability of selling to the Corporate Sector *Experience of home based, remote working Education A degree level or equivalent qualification would be an advantage Skills *Adaptable and agile, a true team player *A genuine passion for L&D with proven sales skills *Ability to build rapport quickly and develop relationships *A self-starter, able to work autonomously when required *A quick learner and good problem solver with a creative mindset *Resilient, tenacious, energetic and ambitious *Proficient in the use of Excel, Outlook, PowerPoint and video conferencing/training tools such as Adobe Connect or Microsoft Teams *Excellent verbal and written English skills ..... click apply for full job details
May 06, 2020
Full time
L&D Business Development Manager £45K-£50K Basic + £65K OTE Home based UK or Europe An exciting opportunity has arisen with a blended learning solutions provider specialising in the management and leadership arena. Responsible for developing new business within the Corporate arena, you will be home based but collaborate with a global dispersed team based across the UK and Europe. Key Responsibilities *Identify, develop and close new business opportunities via both lead generation and conversion of inbound leads. *Achieve revenue targets agreed with the senior management team *Utilise consultative sales techniques to engage with and sell to mid and senior level contacts and prospects within multinational organisations *Proactively develop and manage sales forecast and pipeline *Collaborate with the Marketing team to creative and drive targeted promotional activities *Research target market sectors, potential areas of sales growth, industry trends etc. *Work remotely but proactively, to help shape your role Experience *A minimum of two years' experience selling management, leadership or related learning solutions *Proven track record succeeding in a B2B sales role within commercial L&D *Possessing strong knowledge and understanding of the L&D sector with the ability to consultatively engage and sell *An existing network of mid to senior L&D/HR decision makers *Proven ability of selling to the Corporate Sector *Experience of home based, remote working Education A degree level or equivalent qualification would be an advantage Skills *Adaptable and agile, a true team player *A genuine passion for L&D with proven sales skills *Ability to build rapport quickly and develop relationships *A self-starter, able to work autonomously when required *A quick learner and good problem solver with a creative mindset *Resilient, tenacious, energetic and ambitious *Proficient in the use of Excel, Outlook, PowerPoint and video conferencing/training tools such as Adobe Connect or Microsoft Teams *Excellent verbal and written English skills ..... click apply for full job details
Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi- mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Management Consultant required Remuneration: Typical earnings £60,000+ (SELF EMPLOYED ROLE) Are you looking for a new direction in your career or additional services to add to your existing business? Our client is actively recruiting for a Management Consultant to join their business. They are an organisation of experienced business professionals that enables owners and managers of small to medium sized companies (SMEs) to achieve their business and personal goals. Our client is not a franchise with massive franchise upfront fees. They prefer to have very modest joining fees, which then allow the Accredited Member to decide if and what training is required. Their 200+ successful accredited Management Consultants who have hands-on experience and combined with our clients unique approach to business development, have created a solid track record of delivering the support strategies that companies need to succeed. Our client is looking for a Management Consultant who is an ambitious, self-motivated individual with proven senior management experience to assist our client to meet the demands needed to develop, support and mentor small to medium-sized companies. What our client can offer to Management Consultants: A new opportunity and / or a complete change in your career direction An increase in income from your existing consultancy services The flexibility of working from home, allowing you more leisure time Additional income in retirement (Non-Exec Director / Interim Management positions) This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
May 06, 2020
Full time
Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi- mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Management Consultant required Remuneration: Typical earnings £60,000+ (SELF EMPLOYED ROLE) Are you looking for a new direction in your career or additional services to add to your existing business? Our client is actively recruiting for a Management Consultant to join their business. They are an organisation of experienced business professionals that enables owners and managers of small to medium sized companies (SMEs) to achieve their business and personal goals. Our client is not a franchise with massive franchise upfront fees. They prefer to have very modest joining fees, which then allow the Accredited Member to decide if and what training is required. Their 200+ successful accredited Management Consultants who have hands-on experience and combined with our clients unique approach to business development, have created a solid track record of delivering the support strategies that companies need to succeed. Our client is looking for a Management Consultant who is an ambitious, self-motivated individual with proven senior management experience to assist our client to meet the demands needed to develop, support and mentor small to medium-sized companies. What our client can offer to Management Consultants: A new opportunity and / or a complete change in your career direction An increase in income from your existing consultancy services The flexibility of working from home, allowing you more leisure time Additional income in retirement (Non-Exec Director / Interim Management positions) This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
· Home Based, Field Sales Role · Fantastic Earning Potential · Growth Market - Huge Opportunities The Role: For this Business Development Manager role, you will be responsible for prospecting new business with the support of their telesales team and through self-generation - in the Manchester and surrounding region. You will be selling car park management solutions, including everything from pay and display machines, ANPR hardware, security enforcement, software and apps ………. targeting any business or organisation that has a car park or unused land. Achievable targets and excellent earning potential that escalates year on year are in place with this position. The Company: Our client is a UK market leading car park management company, who have been operating for over 15 years. Their continued double digit percentage annual growth and investment in this innovative and high tech business has created an ability to expand the commercial sales team further. For this Business Development Manager role, we are looking for individuals who meet the following criteria: · Strong, new business field sales experience in a B2B environment · A good understanding of the entire sales process · Motivated, ambitious with a drive for sales Benefits of this Business Development Manager role: · £35,000 - £45,000 Base Salary · + £20,000 uncapped OTE commission · Fully Expensed Company Car · Mobile, Laptop, Pension, 25 Days Holidays Candidate Location: North West of England - Lancashire, Greater Manchester, Cheshire BMS Performance have spent years building strong relationships with leading B2B companies. We can introduce you to the right companies for your skillset and provide guidance to help you get your next sales role. By meeting candidates face to face we are in the unique position of understanding exactly what you are looking for in your next step, as well as taking the time to fully get to know you so we are able to represent you accurately to our clients. This results in a higher quality of interviews that are not only relevant to your experience but also character.
May 06, 2020
Full time
· Home Based, Field Sales Role · Fantastic Earning Potential · Growth Market - Huge Opportunities The Role: For this Business Development Manager role, you will be responsible for prospecting new business with the support of their telesales team and through self-generation - in the Manchester and surrounding region. You will be selling car park management solutions, including everything from pay and display machines, ANPR hardware, security enforcement, software and apps ………. targeting any business or organisation that has a car park or unused land. Achievable targets and excellent earning potential that escalates year on year are in place with this position. The Company: Our client is a UK market leading car park management company, who have been operating for over 15 years. Their continued double digit percentage annual growth and investment in this innovative and high tech business has created an ability to expand the commercial sales team further. For this Business Development Manager role, we are looking for individuals who meet the following criteria: · Strong, new business field sales experience in a B2B environment · A good understanding of the entire sales process · Motivated, ambitious with a drive for sales Benefits of this Business Development Manager role: · £35,000 - £45,000 Base Salary · + £20,000 uncapped OTE commission · Fully Expensed Company Car · Mobile, Laptop, Pension, 25 Days Holidays Candidate Location: North West of England - Lancashire, Greater Manchester, Cheshire BMS Performance have spent years building strong relationships with leading B2B companies. We can introduce you to the right companies for your skillset and provide guidance to help you get your next sales role. By meeting candidates face to face we are in the unique position of understanding exactly what you are looking for in your next step, as well as taking the time to fully get to know you so we are able to represent you accurately to our clients. This results in a higher quality of interviews that are not only relevant to your experience but also character.
BDM – Business Development Manager – Roofing, Cardiff office
Ideal candidate would have 5 years’ experience of roofing sales for an industrial and commercial roof refurbishment contractor.
Should be able to develop new business and maintain existing good relations with existing customers
Good communication and IT skills, proficient with word, excel and outlook (emails)
Capable of surveying roofing projects, measuring up, doing take offs of drawings to calculate areas/size of projects.
An understanding of the tender process, pre-qualification questionnaires and tender evaluations
Be hungry to grow the business, come with fresh ideas and be a people person with confidence
BDM needs to be commission driven.
Salary will range between £25 – £40k depending on experience
+ 10% of salary bonus scheme
Good pension shceme
Private Health Care scheme
Life Cover
Car / Car Allowance Scheme
Sharesave schemes
MiDeals scheme (personal employee discount / money back scheme from many retailers)
Excellent training regime
Security of working for a large FTSE 250 bluechip company
Candidate would be working for the largest Roofing Refurbishment Contractor in the UK
Dec 21, 2019
Full time
BDM – Business Development Manager – Roofing, Cardiff office
Ideal candidate would have 5 years’ experience of roofing sales for an industrial and commercial roof refurbishment contractor.
Should be able to develop new business and maintain existing good relations with existing customers
Good communication and IT skills, proficient with word, excel and outlook (emails)
Capable of surveying roofing projects, measuring up, doing take offs of drawings to calculate areas/size of projects.
An understanding of the tender process, pre-qualification questionnaires and tender evaluations
Be hungry to grow the business, come with fresh ideas and be a people person with confidence
BDM needs to be commission driven.
Salary will range between £25 – £40k depending on experience
+ 10% of salary bonus scheme
Good pension shceme
Private Health Care scheme
Life Cover
Car / Car Allowance Scheme
Sharesave schemes
MiDeals scheme (personal employee discount / money back scheme from many retailers)
Excellent training regime
Security of working for a large FTSE 250 bluechip company
Candidate would be working for the largest Roofing Refurbishment Contractor in the UK
