A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE 21.59 and 28.56 Umbrella Essential Requirements Ideally looking for someone with a good consistent background in Customer Services, a housing background would be advantageous Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice
Aug 19, 2026
Seasonal
A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress. Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do Hourly rate PAYE 21.59 and 28.56 Umbrella Essential Requirements Ideally looking for someone with a good consistent background in Customer Services, a housing background would be advantageous Excellent interpersonal skills and able to pick things up quickly Excellent on Word & Excel Must be immediately available or on short notice
Service Advisor Franchised Motor Dealership - Yeovil This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. In the Service Advisor role you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars. You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills. Benefits: - Competitive Uncapped Bonus Scheme - 30 days annual leave (including Bank Holidays) - Additional day off for your birthday - Contributory Pension Scheme - Life Assurance - Employee Assistance Program - 24/7 helpline and mental health support - Ongoing training and development - brand-specific and in-house programs - Clear opportunities for career growth within a company that values your development. If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission JBRP1_UKTJ
Aug 19, 2026
Full time
Service Advisor Franchised Motor Dealership - Yeovil This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. In the Service Advisor role you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars. You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills. Benefits: - Competitive Uncapped Bonus Scheme - 30 days annual leave (including Bank Holidays) - Additional day off for your birthday - Contributory Pension Scheme - Life Assurance - Employee Assistance Program - 24/7 helpline and mental health support - Ongoing training and development - brand-specific and in-house programs - Clear opportunities for career growth within a company that values your development. If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission JBRP1_UKTJ
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 19, 2026
Full time
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
J.P. Morgan Personal Investing, Europe's leading Digital Wealth Manager with over £10 billion Assets Under Management and 300,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK and EU financial services market, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support. As a J.P. Morgan company, we complement Chase's digital bank in the UK and EU, focusing on customer-centric offerings in investments and digital wealth management. Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. Our team is at the heart of this venture, focused on getting smart ideas into the hands of our clients. We are looking for people who have a curious mindset, thrive in collaborative teams, and are passionate about delivering simple, transparent and trusted client experiences. By their nature, our people are solution-oriented, commercially savvy and have a head for fintech. We work in cross-disciplinary teams to focus on specific products, projects and client journeys, and you will have the opportunity to partner across them to improve how clients are supported. As Executive Director - Customer Service Operations Lead for J.P. Morgan Personal Investing, you will lead a client-facing servicing team supporting UK and EU investors across digital wealth, investment products and client journeys. You will be responsible for delivering excellent service outcomes, strengthening operational controls, building colleague capability and partnering with Product, Technology, Risk, Controls and broader Operations teams to improve client experience as the business grows. Lead, coach and develop a high-performing customer service team supporting J.P. Morgan Personal Investing clients, ensuring consistently strong service delivery and client outcomes. Own day-to-day servicing performance across relevant client journeys, using operational metrics, quality insight and client feedback to identify trends, resolve issues and drive continuous improvement. Build colleague capability across investment servicing, digital wealth journeys, complaint handling, vulnerability awareness, risk, controls and regulatory expectations. Partner closely with Product, Technology, Risk, Controls, Compliance and Operations colleagues to improve client journeys, simplify processes and support the safe delivery of new products, features and service enhancements. Act as an escalation point for complex or sensitive client matters, ensuring issues are handled with care, pace, sound judgement and appropriate governance. Maintain strong controls across the servicing environment, ensuring adherence to policies, procedures, conduct expectations and applicable regulatory requirements. Use data and insight to monitor service quality, productivity, risk indicators and client outcomes, translating findings into practical action plans. Support operational readiness for product, platform and journey changes, including training, communications, knowledge management and colleague adoption. Champion a client-first, inclusive and high-performance culture, encouraging curiosity, collaboration, accountability and continuous learning across the team. Contribute to workforce planning, resource management and operating model improvements to ensure the function is scalable, resilient and aligned to business growth. Required qualifications, capabilities and skills Significant experience leading customer service, client servicing or operations teams within wealth management, investments, retail banking, consumer banking, fintech or another regulated financial services environment. Strong understanding of UK and EU investment products, digital wealth management services, client servicing expectations and the importance of clear, transparent client communications. Ability to keep current on regulatory changes and investment product developments to strengthen decisioning, controls, and client communications Demonstrated ability to lead teams in a regulated environment, including strong knowledge of operational risk, controls, conduct, complaints, governance and regulatory adherence. Proven experience using service performance data, quality insight and client feedback to improve customer experience, operational efficiency and control outcomes. Excellent leadership, coaching and colleague development skills, with the ability to build capability, confidence and accountability across teams. Strong stakeholder management skills, with the ability to influence and partner effectively across Product, Technology, Risk, Compliance, Controls and Operations. Excellent communication and judgement, with the ability to handle complex client issues, senior stakeholder engagement and operational priorities with professionalism and pace. Preferred qualifications, capabilities and skills Experience supporting or leading customer service teams within personal investing, wealth management, investment platforms or digital brokerage environments. Knowledge of UK and EU investments, market trends, client lifecycle servicing and relevant regulatory requirements for investment or wealth products. Experience leading operational readiness activity for product, platform, regulatory or client journey changes. Experience operating in a high-growth, transformational or matrixed environment with cross-disciplinary product, technology and operations teams. Relevant investment, financial planning or customer service leadership qualifications would be advantageous, including QCF Level 4 or equivalent, where applicable to the role. Advanced/industry credentials (e.g., RDR-compliant Level 6 such as CISI/CFA equivalent) are advantageous.
Aug 19, 2026
Full time
J.P. Morgan Personal Investing, Europe's leading Digital Wealth Manager with over £10 billion Assets Under Management and 300,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK and EU financial services market, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support. As a J.P. Morgan company, we complement Chase's digital bank in the UK and EU, focusing on customer-centric offerings in investments and digital wealth management. Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings. Our team is at the heart of this venture, focused on getting smart ideas into the hands of our clients. We are looking for people who have a curious mindset, thrive in collaborative teams, and are passionate about delivering simple, transparent and trusted client experiences. By their nature, our people are solution-oriented, commercially savvy and have a head for fintech. We work in cross-disciplinary teams to focus on specific products, projects and client journeys, and you will have the opportunity to partner across them to improve how clients are supported. As Executive Director - Customer Service Operations Lead for J.P. Morgan Personal Investing, you will lead a client-facing servicing team supporting UK and EU investors across digital wealth, investment products and client journeys. You will be responsible for delivering excellent service outcomes, strengthening operational controls, building colleague capability and partnering with Product, Technology, Risk, Controls and broader Operations teams to improve client experience as the business grows. Lead, coach and develop a high-performing customer service team supporting J.P. Morgan Personal Investing clients, ensuring consistently strong service delivery and client outcomes. Own day-to-day servicing performance across relevant client journeys, using operational metrics, quality insight and client feedback to identify trends, resolve issues and drive continuous improvement. Build colleague capability across investment servicing, digital wealth journeys, complaint handling, vulnerability awareness, risk, controls and regulatory expectations. Partner closely with Product, Technology, Risk, Controls, Compliance and Operations colleagues to improve client journeys, simplify processes and support the safe delivery of new products, features and service enhancements. Act as an escalation point for complex or sensitive client matters, ensuring issues are handled with care, pace, sound judgement and appropriate governance. Maintain strong controls across the servicing environment, ensuring adherence to policies, procedures, conduct expectations and applicable regulatory requirements. Use data and insight to monitor service quality, productivity, risk indicators and client outcomes, translating findings into practical action plans. Support operational readiness for product, platform and journey changes, including training, communications, knowledge management and colleague adoption. Champion a client-first, inclusive and high-performance culture, encouraging curiosity, collaboration, accountability and continuous learning across the team. Contribute to workforce planning, resource management and operating model improvements to ensure the function is scalable, resilient and aligned to business growth. Required qualifications, capabilities and skills Significant experience leading customer service, client servicing or operations teams within wealth management, investments, retail banking, consumer banking, fintech or another regulated financial services environment. Strong understanding of UK and EU investment products, digital wealth management services, client servicing expectations and the importance of clear, transparent client communications. Ability to keep current on regulatory changes and investment product developments to strengthen decisioning, controls, and client communications Demonstrated ability to lead teams in a regulated environment, including strong knowledge of operational risk, controls, conduct, complaints, governance and regulatory adherence. Proven experience using service performance data, quality insight and client feedback to improve customer experience, operational efficiency and control outcomes. Excellent leadership, coaching and colleague development skills, with the ability to build capability, confidence and accountability across teams. Strong stakeholder management skills, with the ability to influence and partner effectively across Product, Technology, Risk, Compliance, Controls and Operations. Excellent communication and judgement, with the ability to handle complex client issues, senior stakeholder engagement and operational priorities with professionalism and pace. Preferred qualifications, capabilities and skills Experience supporting or leading customer service teams within personal investing, wealth management, investment platforms or digital brokerage environments. Knowledge of UK and EU investments, market trends, client lifecycle servicing and relevant regulatory requirements for investment or wealth products. Experience leading operational readiness activity for product, platform, regulatory or client journey changes. Experience operating in a high-growth, transformational or matrixed environment with cross-disciplinary product, technology and operations teams. Relevant investment, financial planning or customer service leadership qualifications would be advantageous, including QCF Level 4 or equivalent, where applicable to the role. Advanced/industry credentials (e.g., RDR-compliant Level 6 such as CISI/CFA equivalent) are advantageous.
Appointment Setter- Hybrid Role Based- Solihull Hours- 25 hours per week Salary- £12.71 with bonus incentives for over achieving Temp-Perm About the role: Our client is looking for a motivated and customer-focused Outbound Appointment Setter to join the team. In this role, you'll contact warm leads who have previously expressed an interest in hearing care, building rapport with customers, understanding their needs, and booking appointments for free hearing assessments. Key Responsibilities Contact warm leads by telephone to discuss their hearing care enquiries. Build trust and rapport quickly to create positive customer experiences. Identify customer needs through effective questioning and active listening. Confidently overcome objections and encourage customers to book a free hearing assessment. Accurately record all customer interactions using CRM systems. Meet agreed productivity, quality and compliance standards. Deliver professional, empathetic customer service on every call. Manage your workload effectively while working independently from home. Performance Expectations Make around 40-50 quality outbound calls per hour. Book an average of 2 appointments per hour. Maintain excellent customer service standards and accurate CRM records. Consistently achieve agreed productivity, quality and attendance targets. Desirable Experience Previous experience working from home. Appointment-setting experience. Contact centre experience within a performance-driven environment. Experience speaking with older customers or working within a healthcare setting. About You Resilient and motivated, even when faced with rejection. Comfortable working in a target-focused environment. Empathetic, patient and professional, particularly when speaking with older customers. Calm under pressure and open to feedback and coaching. Accountable for their own performance and committed to continuous improvement.
Aug 19, 2026
Full time
Appointment Setter- Hybrid Role Based- Solihull Hours- 25 hours per week Salary- £12.71 with bonus incentives for over achieving Temp-Perm About the role: Our client is looking for a motivated and customer-focused Outbound Appointment Setter to join the team. In this role, you'll contact warm leads who have previously expressed an interest in hearing care, building rapport with customers, understanding their needs, and booking appointments for free hearing assessments. Key Responsibilities Contact warm leads by telephone to discuss their hearing care enquiries. Build trust and rapport quickly to create positive customer experiences. Identify customer needs through effective questioning and active listening. Confidently overcome objections and encourage customers to book a free hearing assessment. Accurately record all customer interactions using CRM systems. Meet agreed productivity, quality and compliance standards. Deliver professional, empathetic customer service on every call. Manage your workload effectively while working independently from home. Performance Expectations Make around 40-50 quality outbound calls per hour. Book an average of 2 appointments per hour. Maintain excellent customer service standards and accurate CRM records. Consistently achieve agreed productivity, quality and attendance targets. Desirable Experience Previous experience working from home. Appointment-setting experience. Contact centre experience within a performance-driven environment. Experience speaking with older customers or working within a healthcare setting. About You Resilient and motivated, even when faced with rejection. Comfortable working in a target-focused environment. Empathetic, patient and professional, particularly when speaking with older customers. Calm under pressure and open to feedback and coaching. Accountable for their own performance and committed to continuous improvement.
Start Date - 05th October 2026 Shift Pattern - Part Time Evenings - 20 or 25 hours per week 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. What's in it for you? • Competitive Salary plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Aug 19, 2026
Full time
Start Date - 05th October 2026 Shift Pattern - Part Time Evenings - 20 or 25 hours per week 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. What's in it for you? • Competitive Salary plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Start Date - 05th October 2026 Shift Pattern - Part Time Evenings - 20 or 25 hours per week 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. What's in it for you? • Competitive Salary plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Aug 19, 2026
Full time
Start Date - 05th October 2026 Shift Pattern - Part Time Evenings - 20 or 25 hours per week 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. What's in it for you? • Competitive Salary plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss our products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Join Navigate CIO and Make a Real Impact! Are you passionate about making a difference in people's lives? Do you have strong communication and problem-solving skills? Whether you're experienced in money advice or looking for a career change, we provide full training and development opportunities to help you succeed in this role. At Navigate CIO, we are a registered charity dedicated to providing free, impartial, and confidential money and debt advice across Devon and Somerset. Our work supports individuals and families facing financial hardship, helping them build financial resilience and regain control of their lives. This is more than just a job-it's an opportunity to transform lives and strengthen communities. This role is funded by the British Gas Energy Trust (BGET), allowing us to provide specialist energy and money advice to those who need it most. Why Join Us? • Full training provided - no prior experience in debt advice needed. • A rewarding role - support vulnerable individuals to improve their financial wellbeing. • Career development opportunities - ongoing training and professional growth. • Flexible working environment - work across various locations, including home visits and remote support. • Supportive team culture - be part of a dedicated and passionate team that values collaboration. About the Role We are looking for a compassionate Debt & Energy Adviser to provide money, debt, and benefits advice to individuals who are often in crisis and face multiple barriers to accessing the support they need. The role primarily involves face-to-face home visits, supported by telephone, video, email, and digital advice. You will be at the forefront of delivering essential money and debt advice to clients with high level needs, helping them navigate their financial challenges. Key Responsibilities: Assess and review client needs to ensure appropriate support. Identify and address barriers preventing clients from accessing money advice. Provide comprehensive, caseworker-level advice on money management, debt solutions, and financial capability. Develop individual action plans tailored to client needs, ensuring dignity and respect. Maintain accurate case records and documentation. Deliver high-quality money advice services in partnership with key stakeholders. • Offer tailored support, in clients homes, online and via telephone What We're Looking For: We are looking for individuals with the right skills and attributes, even if you don't have direct experience in money and debt advice. If you are passionate about helping others and eager to learn, we encourage you to apply! Essential Skills & Attributes: Strong people skills - ability to build rapport and communicate effectively. Ability to support vulnerable individuals with multiple and complex needs. Empathy and a non-judgmental approach. Understanding of confidentiality, GDPR, and safeguarding policies. Ability to prioritise tasks and manage workloads effectively. IT proficiency (Word, Excel, email, case management systems). Ability to work independently and as part of a team. Willing and able to travel across Somerset for client appointments. A full DBS check will be required. Desirable Skills & Experience: Experience in advice, advocacy, or support work (paid or voluntary). Knowledge of welfare benefits, housing, and debt advice. Experience in sectors such as mental health, addiction, housing, or social prescribing. Willingness to train as a DRO (Debt Relief Order) Intermediary. Ready to Make a Difference? If you're looking for a career where you can grow professionally while transforming lives, this is the perfect opportunity for you. Apply today and start your journey towards empowering individuals and communities through financial resilience!
Aug 19, 2026
Full time
Join Navigate CIO and Make a Real Impact! Are you passionate about making a difference in people's lives? Do you have strong communication and problem-solving skills? Whether you're experienced in money advice or looking for a career change, we provide full training and development opportunities to help you succeed in this role. At Navigate CIO, we are a registered charity dedicated to providing free, impartial, and confidential money and debt advice across Devon and Somerset. Our work supports individuals and families facing financial hardship, helping them build financial resilience and regain control of their lives. This is more than just a job-it's an opportunity to transform lives and strengthen communities. This role is funded by the British Gas Energy Trust (BGET), allowing us to provide specialist energy and money advice to those who need it most. Why Join Us? • Full training provided - no prior experience in debt advice needed. • A rewarding role - support vulnerable individuals to improve their financial wellbeing. • Career development opportunities - ongoing training and professional growth. • Flexible working environment - work across various locations, including home visits and remote support. • Supportive team culture - be part of a dedicated and passionate team that values collaboration. About the Role We are looking for a compassionate Debt & Energy Adviser to provide money, debt, and benefits advice to individuals who are often in crisis and face multiple barriers to accessing the support they need. The role primarily involves face-to-face home visits, supported by telephone, video, email, and digital advice. You will be at the forefront of delivering essential money and debt advice to clients with high level needs, helping them navigate their financial challenges. Key Responsibilities: Assess and review client needs to ensure appropriate support. Identify and address barriers preventing clients from accessing money advice. Provide comprehensive, caseworker-level advice on money management, debt solutions, and financial capability. Develop individual action plans tailored to client needs, ensuring dignity and respect. Maintain accurate case records and documentation. Deliver high-quality money advice services in partnership with key stakeholders. • Offer tailored support, in clients homes, online and via telephone What We're Looking For: We are looking for individuals with the right skills and attributes, even if you don't have direct experience in money and debt advice. If you are passionate about helping others and eager to learn, we encourage you to apply! Essential Skills & Attributes: Strong people skills - ability to build rapport and communicate effectively. Ability to support vulnerable individuals with multiple and complex needs. Empathy and a non-judgmental approach. Understanding of confidentiality, GDPR, and safeguarding policies. Ability to prioritise tasks and manage workloads effectively. IT proficiency (Word, Excel, email, case management systems). Ability to work independently and as part of a team. Willing and able to travel across Somerset for client appointments. A full DBS check will be required. Desirable Skills & Experience: Experience in advice, advocacy, or support work (paid or voluntary). Knowledge of welfare benefits, housing, and debt advice. Experience in sectors such as mental health, addiction, housing, or social prescribing. Willingness to train as a DRO (Debt Relief Order) Intermediary. Ready to Make a Difference? If you're looking for a career where you can grow professionally while transforming lives, this is the perfect opportunity for you. Apply today and start your journey towards empowering individuals and communities through financial resilience!
Service Advisor Franchised Motor Dealership - Yeovil This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department click apply for full job details
Aug 19, 2026
Full time
Service Advisor Franchised Motor Dealership - Yeovil This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department click apply for full job details
Apex Focus Group collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible work at home part-time market research opportunities that influence real products, services, and customer experiences. Role Overview We are welcoming participants from all backgrounds, including anyone looking for call centre agent advisor roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online. This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part-time basis, depending on their availability and profile fit. Some studies are available for immediate start. Requirements Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits Take part only in studies that match your interests and schedule Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities No previous call centre agent advisor experience needed. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies offer compensation, which varies by study type and duration Compensation: Amount varies based on the selected focus group or research assignment. If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part-time, work at home roles with an immediate start, we invite you to submit your interest online today. Use the 'Apply' button to apply for this position now. Important Notice - No Fees Required Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.
Aug 19, 2026
Full time
Apex Focus Group collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible work at home part-time market research opportunities that influence real products, services, and customer experiences. Role Overview We are welcoming participants from all backgrounds, including anyone looking for call centre agent advisor roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online. This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part-time basis, depending on their availability and profile fit. Some studies are available for immediate start. Requirements Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits Take part only in studies that match your interests and schedule Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities No previous call centre agent advisor experience needed. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies offer compensation, which varies by study type and duration Compensation: Amount varies based on the selected focus group or research assignment. If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part-time, work at home roles with an immediate start, we invite you to submit your interest online today. Use the 'Apply' button to apply for this position now. Important Notice - No Fees Required Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.
Part Time: Permanent Hourly rate: £13.35 Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM OFF OFF Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You'll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what's coming next. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 pro-rata rising to £26,738 pro-rata after 8 months of being here Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Aug 19, 2026
Full time
Part Time: Permanent Hourly rate: £13.35 Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM OFF OFF Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You'll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what's coming next. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 pro-rata rising to £26,738 pro-rata after 8 months of being here Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Design Assistant/ Lead Taker - Luxury Kitchen Showrooms Salary: Up to £29,000 basic salary Working Days/Hours: Full-time, Permanent, Monday Friday (9:30am 5:30pm) + Alternating Saturdays (with a day off in lieu) Location: Warwickshire About the Company Oval Deene Recruitment are representing a leading European manufacturer within the luxury kitchen market, recognised globally for exceptional quality, innovation, and contemporary design. With a strong UK presence and an expanding retail network, they are now seeking a Design Assistant to support their Warwickshire showroom team. The Role This is an excellent opportunity for a creative and organised individual looking to develop their career within luxury kitchen design. Working closely with the senior designers, you will play a key support role in the showroom acting as the first point of contact for clients, helping to create an exceptional customer experience, and assisting in the delivery of beautiful, bespoke kitchen projects. This is a design support role with no sales targets, ideally suited to someone with strong experience in lead management, lead generation, and customer nurturing. The role involves handling enquiries both over the phone and face to face, while providing regional support to designers and helping maintain excellent customer relationships. Key Responsibilities Act as the first point of contact for all showroom visitors, delivering a warm and professional welcome. Support designers throughout the full customer journey, from initial enquiry through to project completion. Assist in the creation of adhoc designs, mood boards, and presentations. Help prepare and develop design concepts using CAD/Winner software (training provided). Build strong relationships with clients, creating buy-in and confidence in the design process. Manage showroom administration, appointments, and general enquiries. Maintain the showroom to a high standard, ensuring it is always visually inspiring and well-presented. Provide day-to-day support to the design team, ensuring projects run smoothly and efficiently. About You Passion for interior design, kitchens, or home design. Previous experience in a design support, retail, or customer-facing role is desirable. Strong communication skills with a natural ability to build rapport. Highly organised with excellent attention to detail. Creative mindset with a willingness to learn and develop design skills. Comfortable using design software or eager to be trained (CAD/Winner). Proactive, team-oriented, and professional approach. How to Apply To apply, please send your CV and a brief covering note to Gemma Creasey at Oval Deene Recruitment Oval Deene Recruitment are acting as the employment agency for this position.
Aug 19, 2026
Full time
Design Assistant/ Lead Taker - Luxury Kitchen Showrooms Salary: Up to £29,000 basic salary Working Days/Hours: Full-time, Permanent, Monday Friday (9:30am 5:30pm) + Alternating Saturdays (with a day off in lieu) Location: Warwickshire About the Company Oval Deene Recruitment are representing a leading European manufacturer within the luxury kitchen market, recognised globally for exceptional quality, innovation, and contemporary design. With a strong UK presence and an expanding retail network, they are now seeking a Design Assistant to support their Warwickshire showroom team. The Role This is an excellent opportunity for a creative and organised individual looking to develop their career within luxury kitchen design. Working closely with the senior designers, you will play a key support role in the showroom acting as the first point of contact for clients, helping to create an exceptional customer experience, and assisting in the delivery of beautiful, bespoke kitchen projects. This is a design support role with no sales targets, ideally suited to someone with strong experience in lead management, lead generation, and customer nurturing. The role involves handling enquiries both over the phone and face to face, while providing regional support to designers and helping maintain excellent customer relationships. Key Responsibilities Act as the first point of contact for all showroom visitors, delivering a warm and professional welcome. Support designers throughout the full customer journey, from initial enquiry through to project completion. Assist in the creation of adhoc designs, mood boards, and presentations. Help prepare and develop design concepts using CAD/Winner software (training provided). Build strong relationships with clients, creating buy-in and confidence in the design process. Manage showroom administration, appointments, and general enquiries. Maintain the showroom to a high standard, ensuring it is always visually inspiring and well-presented. Provide day-to-day support to the design team, ensuring projects run smoothly and efficiently. About You Passion for interior design, kitchens, or home design. Previous experience in a design support, retail, or customer-facing role is desirable. Strong communication skills with a natural ability to build rapport. Highly organised with excellent attention to detail. Creative mindset with a willingness to learn and develop design skills. Comfortable using design software or eager to be trained (CAD/Winner). Proactive, team-oriented, and professional approach. How to Apply To apply, please send your CV and a brief covering note to Gemma Creasey at Oval Deene Recruitment Oval Deene Recruitment are acting as the employment agency for this position.
Exciting Opportunity Customer Reconnection Representative We are seeking motivated and professional individuals across the UK on both an employed and self-employed basis. As a Customer Reconnection Representative, you'll be the face of Ascent, visiting customers and helping reconnect them with the support available from their lender. This is an active, field-based role, ideal for individuals who enjoy meeting people, working independently, and managing their own workload. We welcome applications from individuals from all backgrounds. Attitude, communication skills, professionalism, and reliability are more important than specific industry experience, as full training and ongoing support will be provided. About the Role This is a customer-facing role where you'll visit customers in their homes, gather information, identify any support needs, and encourage positive engagement with their lender. Working across your designated territory, you'll manage your own diary while delivering a professional and empathetic customer experience. The role offers a high degree of autonomy and requires flexibility, including evening and weekend visits when required. No two days are the same, making this an ideal opportunity for individuals who enjoy working in a fast-paced environment, building rapport with people from all walks of life, and achieving positive outcomes for customers and clients alike. Your Responsibilities Will Include Reconnecting customers with their lender and encouraging positive engagement. Supporting customers in discussing their financial circumstances. Gathering accurate information from customers and relevant third parties. Identifying potentially vulnerable customers and escalating concerns appropriately. Identifying complaints and ensuring they are handled in line with the appropriate process. Managing your diary, workload, and allocated territory effectively to ensure client service level agreements are achieved. Ensuring all compliance requirements are met, including the mandatory recording of all visits. Delivering a professional, respectful, and empathetic customer experience at all times. What We Offer Employed Basis Competitive salary. Company iPad and mobile phone. Company car. Home-based role with travel across your allocated region. Health Cash Plan. Life Assurance. Critical Illness Cover. Bonus Scheme. Discounted Gym Membership. Comprehensive training and ongoing support. Opportunities for career development and progression. What We're Looking For A confident communicator who enjoys engaging with people from all backgrounds. Strong interpersonal and relationship-building skills. Self-motivated with the ability to work independently. Organised and able to manage a busy workload effectively. Professional, resilient, and empathetic when dealing with challenging situations. Comfortable working in a fast-paced environment. Flexible and willing to work evenings and weekends as required. A full UK driving licence and willingness to travel within an allocated territory. Required Documentation (Requirements may vary depending on whether you are applying on an employed or self-employed basis.) ICO Registration. Full UK Driving Licence and appropriate vehicle insurance. Public Liability Insurance. Valid DBS Check. Why Join Us? At Ascent, we pride ourselves on creating a supportive, inclusive, and collaborative environment where your contributions truly make a difference. We are committed to helping our people grow through comprehensive training, ongoing support, professional development opportunities, and a culture built on fairness, integrity, and customer care. Whether you're looking to start a career in field-based customer engagement or bring existing experience to a growing organisation, Ascent offers an exciting opportunity to make a real impact while developing your career. Join us and help reconnect customers with the support they need. JBRP1_UKTJ
Aug 19, 2026
Full time
Exciting Opportunity Customer Reconnection Representative We are seeking motivated and professional individuals across the UK on both an employed and self-employed basis. As a Customer Reconnection Representative, you'll be the face of Ascent, visiting customers and helping reconnect them with the support available from their lender. This is an active, field-based role, ideal for individuals who enjoy meeting people, working independently, and managing their own workload. We welcome applications from individuals from all backgrounds. Attitude, communication skills, professionalism, and reliability are more important than specific industry experience, as full training and ongoing support will be provided. About the Role This is a customer-facing role where you'll visit customers in their homes, gather information, identify any support needs, and encourage positive engagement with their lender. Working across your designated territory, you'll manage your own diary while delivering a professional and empathetic customer experience. The role offers a high degree of autonomy and requires flexibility, including evening and weekend visits when required. No two days are the same, making this an ideal opportunity for individuals who enjoy working in a fast-paced environment, building rapport with people from all walks of life, and achieving positive outcomes for customers and clients alike. Your Responsibilities Will Include Reconnecting customers with their lender and encouraging positive engagement. Supporting customers in discussing their financial circumstances. Gathering accurate information from customers and relevant third parties. Identifying potentially vulnerable customers and escalating concerns appropriately. Identifying complaints and ensuring they are handled in line with the appropriate process. Managing your diary, workload, and allocated territory effectively to ensure client service level agreements are achieved. Ensuring all compliance requirements are met, including the mandatory recording of all visits. Delivering a professional, respectful, and empathetic customer experience at all times. What We Offer Employed Basis Competitive salary. Company iPad and mobile phone. Company car. Home-based role with travel across your allocated region. Health Cash Plan. Life Assurance. Critical Illness Cover. Bonus Scheme. Discounted Gym Membership. Comprehensive training and ongoing support. Opportunities for career development and progression. What We're Looking For A confident communicator who enjoys engaging with people from all backgrounds. Strong interpersonal and relationship-building skills. Self-motivated with the ability to work independently. Organised and able to manage a busy workload effectively. Professional, resilient, and empathetic when dealing with challenging situations. Comfortable working in a fast-paced environment. Flexible and willing to work evenings and weekends as required. A full UK driving licence and willingness to travel within an allocated territory. Required Documentation (Requirements may vary depending on whether you are applying on an employed or self-employed basis.) ICO Registration. Full UK Driving Licence and appropriate vehicle insurance. Public Liability Insurance. Valid DBS Check. Why Join Us? At Ascent, we pride ourselves on creating a supportive, inclusive, and collaborative environment where your contributions truly make a difference. We are committed to helping our people grow through comprehensive training, ongoing support, professional development opportunities, and a culture built on fairness, integrity, and customer care. Whether you're looking to start a career in field-based customer engagement or bring existing experience to a growing organisation, Ascent offers an exciting opportunity to make a real impact while developing your career. Join us and help reconnect customers with the support they need. JBRP1_UKTJ
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 19, 2026
Full time
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Sapiens International is seeking a VP of Customer Success to own our most strategic insurance customers in the UK. You will be the customer's senior point of continuity across Support, Delivery, and Sales, and the person accountable for retaining and growing the revenue in your portfolio. This role targets C-suite relationships, driving adoption, renewal readiness, and cross-functional orchestration to ensure one comprehensive relationship across functions.
Aug 19, 2026
Full time
Sapiens International is seeking a VP of Customer Success to own our most strategic insurance customers in the UK. You will be the customer's senior point of continuity across Support, Delivery, and Sales, and the person accountable for retaining and growing the revenue in your portfolio. This role targets C-suite relationships, driving adoption, renewal readiness, and cross-functional orchestration to ensure one comprehensive relationship across functions.
Sapiens International Corporation N.V. in London is seeking a VP, Global Customer Support to own strategy, operations and performance of the worldwide customer support organization, ensuring 24x7 service across all products and functions. This executive role is the escalation point for critical issues and will build a scalable function that meets tomorrow's standards for global enterprise customers. London - Hybrid (flexible).
Aug 19, 2026
Full time
Sapiens International Corporation N.V. in London is seeking a VP, Global Customer Support to own strategy, operations and performance of the worldwide customer support organization, ensuring 24x7 service across all products and functions. This executive role is the escalation point for critical issues and will build a scalable function that meets tomorrow's standards for global enterprise customers. London - Hybrid (flexible).
Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale.We're looking for a VP Client Success & Experience to lead and transform Paymentology's global post-onboarding client organization, leading Customer Support and deveop the Client Success Operations into a unified function. You will partner with the Account Management teams and act as the key technical and product partner for our clients.This strategic leadership role is responsible for driving client outcomes, adoption, retention, operational excellence, and long-term partnership success across our global client base. You will build a proactive, data-driven, and AI-enabled client success model that combines human expertise, predictive intelligence, automation, and self-service capabilities to deliver exceptional client experiences at scale.If you're a transformational leader with deep experience in payments, fintech, banking infrastructure, or complex B2B technology environments, and you're passionate about leveraging AI and operational innovation to create measurable client value, this is an opportunity to shape how Paymentology is experienced by clients globally. What you get to do: Leadership & Client Success Strategy Lead the global Client Success & Experience organization, unifying Customer Support and develop the Client Success Operations function. Define and execute the future-state client success strategy, ensuring a seamless and consistent client experience across all touchpoints. Build a proactive client engagement model focused on adoption, retention, operational excellence, and long-term partnership success. Champion a culture of accountability, ownership, client-centricity, and continuous improvement. Develop and mentor leaders across Client Success and Support functions. AI, Automation & Innovation Build predictive client health and retention frameworks that identify risks and opportunities before they impact clients. Leverage AI and data analytics to uncover adoption barriers, growth opportunities, and emerging client risks. Implement AI-assisted support capabilities including intelligent case triage, knowledge retrieval, resolution recommendations, and workflow automation. Drive the adoption of self-service capabilities that empower clients and reduce dependency on manual intervention. Establish governance frameworks and performance measurement for AI-enabled client experience initiatives. Operational Excellence & Client Experience Improve client experience through proactive engagement, operational transparency, and scalable support models. Deliver real-time visibility into platform health, program performance, reporting, and operational insights. Drive improvements in support responsiveness, issue ownership, escalation management, and resolution predictability. Establish client health scoring frameworks and operational performance metrics. Reduce manual effort through automation, intelligent workflows, and scalable service delivery models. Cross-Functional Collaboration Partner closely with Product, Engineering, Implementations, Commercial, and Operations teams to improve client outcomes. Translate client feedback, friction points, and operational challenges into actionable product and process improvements. Drive executive-level visibility into client health, satisfaction, retention risks, and growth opportunities. Ensure alignment between client success objectives and broader business strategy. Requirements:What it takes to succeed: Strong leadership experience managing global Client Success, Technical Account Management, Customer Support, or Client Operations teams. Deep understanding of client lifecycle management, customer success methodologies, and operational excellence frameworks. Proven ability to lead large-scale transformation initiatives and build high-performing global organizations. Experience leveraging AI, automation, predictive analytics, and self-service technologies to improve client outcomes and operational efficiency. Strong commercial acumen with the ability to understand client business models and align operational performance with growth opportunities. Excellent stakeholder management skills with the ability to influence and collaborate across executive leadership teams. Data-driven decision-making capabilities with experience establishing and tracking meaningful client success and support metrics. Strong communication, strategic planning, and organizational leadership skills. Ability to thrive in complex, fast-paced, global environments while balancing strategic priorities with operational execution. Education & Experience Bachelor's degree in Business, Technology, Computer Science, Engineering, or a related discipline preferred. Extensive senior leadership experience in Customer Success, Customer Support, Client Operations, or related functions. Experience within fintech, payments, issuer processing, banking infrastructure, financial services, or complex B2B technology environments. Demonstrated success scaling global teams and driving measurable improvements in client satisfaction, retention, adoption, and operational performance. Track record of implementing AI-enabled client experience strategies, automation initiatives, and scalable support models. Experience working with executive stakeholders and leading cross-functional transformation programs within high-growth organizations. At Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments. This is an opportunity to contribute to meaningful work, collaborate across markets and functions, and help shape the future of a business with global reach and real impact. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status.
Aug 19, 2026
Full time
Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale.We're looking for a VP Client Success & Experience to lead and transform Paymentology's global post-onboarding client organization, leading Customer Support and deveop the Client Success Operations into a unified function. You will partner with the Account Management teams and act as the key technical and product partner for our clients.This strategic leadership role is responsible for driving client outcomes, adoption, retention, operational excellence, and long-term partnership success across our global client base. You will build a proactive, data-driven, and AI-enabled client success model that combines human expertise, predictive intelligence, automation, and self-service capabilities to deliver exceptional client experiences at scale.If you're a transformational leader with deep experience in payments, fintech, banking infrastructure, or complex B2B technology environments, and you're passionate about leveraging AI and operational innovation to create measurable client value, this is an opportunity to shape how Paymentology is experienced by clients globally. What you get to do: Leadership & Client Success Strategy Lead the global Client Success & Experience organization, unifying Customer Support and develop the Client Success Operations function. Define and execute the future-state client success strategy, ensuring a seamless and consistent client experience across all touchpoints. Build a proactive client engagement model focused on adoption, retention, operational excellence, and long-term partnership success. Champion a culture of accountability, ownership, client-centricity, and continuous improvement. Develop and mentor leaders across Client Success and Support functions. AI, Automation & Innovation Build predictive client health and retention frameworks that identify risks and opportunities before they impact clients. Leverage AI and data analytics to uncover adoption barriers, growth opportunities, and emerging client risks. Implement AI-assisted support capabilities including intelligent case triage, knowledge retrieval, resolution recommendations, and workflow automation. Drive the adoption of self-service capabilities that empower clients and reduce dependency on manual intervention. Establish governance frameworks and performance measurement for AI-enabled client experience initiatives. Operational Excellence & Client Experience Improve client experience through proactive engagement, operational transparency, and scalable support models. Deliver real-time visibility into platform health, program performance, reporting, and operational insights. Drive improvements in support responsiveness, issue ownership, escalation management, and resolution predictability. Establish client health scoring frameworks and operational performance metrics. Reduce manual effort through automation, intelligent workflows, and scalable service delivery models. Cross-Functional Collaboration Partner closely with Product, Engineering, Implementations, Commercial, and Operations teams to improve client outcomes. Translate client feedback, friction points, and operational challenges into actionable product and process improvements. Drive executive-level visibility into client health, satisfaction, retention risks, and growth opportunities. Ensure alignment between client success objectives and broader business strategy. Requirements:What it takes to succeed: Strong leadership experience managing global Client Success, Technical Account Management, Customer Support, or Client Operations teams. Deep understanding of client lifecycle management, customer success methodologies, and operational excellence frameworks. Proven ability to lead large-scale transformation initiatives and build high-performing global organizations. Experience leveraging AI, automation, predictive analytics, and self-service technologies to improve client outcomes and operational efficiency. Strong commercial acumen with the ability to understand client business models and align operational performance with growth opportunities. Excellent stakeholder management skills with the ability to influence and collaborate across executive leadership teams. Data-driven decision-making capabilities with experience establishing and tracking meaningful client success and support metrics. Strong communication, strategic planning, and organizational leadership skills. Ability to thrive in complex, fast-paced, global environments while balancing strategic priorities with operational execution. Education & Experience Bachelor's degree in Business, Technology, Computer Science, Engineering, or a related discipline preferred. Extensive senior leadership experience in Customer Success, Customer Support, Client Operations, or related functions. Experience within fintech, payments, issuer processing, banking infrastructure, financial services, or complex B2B technology environments. Demonstrated success scaling global teams and driving measurable improvements in client satisfaction, retention, adoption, and operational performance. Track record of implementing AI-enabled client experience strategies, automation initiatives, and scalable support models. Experience working with executive stakeholders and leading cross-functional transformation programs within high-growth organizations. At Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments. This is an opportunity to contribute to meaningful work, collaborate across markets and functions, and help shape the future of a business with global reach and real impact. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status.
Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale. We're looking for a VP Client Success & Experience to lead and transform Paymentology's global post-onboarding client organization, leading Customer Support and deveop the Client Success Operations into a unified function. You will partner with the Account Management teams and act as the key technical and product partner for our clients. This strategic leadership role is responsible for driving client outcomes, adoption, retention, operational excellence, and long-term partnership success across our global client base. You will build a proactive, data-driven, and AI-enabled client success model that combines human expertise, predictive intelligence, automation, and self-service capabilities to deliver exceptional client experiences at scale. If you're a transformational leader with deep experience in payments, fintech, banking infrastructure, or complex B2B technology environments, and you're passionate about leveraging AI and operational innovation to create measurable client value, this is an opportunity to shape how Paymentology is experienced by clients globally. What you get to do: Leadership & Client Success Strategy Lead the global Client Success & Experience organization, unifying Customer Support and develop the Client Success Operations function. Define and execute the future-state client success strategy, ensuring a seamless and consistent client experience across all touchpoints. Build a proactive client engagement model focused on adoption, retention, operational excellence, and long-term partnership success. Champion a culture of accountability, ownership, client-centricity, and continuous improvement. Develop and mentor leaders across Client Success and Support functions. Build predictive client health and retention frameworks that identify risks and opportunities before they impact clients. Leverage AI and data analytics to uncover adoption barriers, growth opportunities, and emerging client risks. Implement AI-assisted support capabilities including intelligent case triage, knowledge retrieval, resolution recommendations, and workflow automation. Drive the adoption of self-service capabilities that empower clients and reduce dependency on manual intervention. Establish governance frameworks and performance measurement for AI-enabled client experience initiatives. Operational Excellence & Client Experience Improve client experience through proactive engagement, operational transparency, and scalable support models. Deliver real-time visibility into platform health, program performance, reporting, and operational insights. Drive improvements in support responsiveness, issue ownership, escalation management, and resolution predictability. Establish client health scoring frameworks and operational performance metrics. Reduce manual effort through automation, intelligent workflows, and scalable service delivery models. Cross-Functional Collaboration Partner closely with Product, Engineering, Implementations, Commercial, and Operations teams to improve client outcomes. Translate client feedback, friction points, and operational challenges into actionable product and process improvements. Drive executive-level visibility into client health, satisfaction, retention risks, and growth opportunities. Ensure alignment between client success objectives and broader business strategy. Requirements: What it takes to succeed: Strong leadership experience managing global Client Success, Technical Account Management, Customer Support, or Client Operations teams. Deep understanding of client lifecycle management, customer success methodologies, and operational excellence frameworks. Proven ability to lead large-scale transformation initiatives and build high-performing global organizations. Experience leveraging AI, automation, predictive analytics, and self-service technologies to improve client outcomes and operational efficiency. Strong commercial acumen with the ability to understand client business models and align operational performance with growth opportunities. Excellent stakeholder management skills with the ability to influence and collaborate across executive leadership teams. Data-driven decision-making capabilities with experience establishing and tracking meaningful client success and support metrics. Strong communication, strategic planning, and organizational leadership skills. Ability to thrive in complex, fast-paced, global environments while balancing strategic priorities with operational execution. Education & Experience: Bachelor's degree in Business, Technology, Computer Science, Engineering, or a related discipline preferred. Extensive senior leadership experience in Customer Success, Customer Support, Client Operations, or related functions. Experience within fintech, payments, issuer processing, banking infrastructure, financial services, or complex B2B technology environments. Demonstrated success scaling global teams and driving measurable improvements in client satisfaction, retention, adoption, and operational performance. Track record of implementing AI-enabled client experience strategies, automation initiatives, and scalable support models. Experience working with executive stakeholders and leading cross-functional transformation programs within high-growth organizations. At Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments. This is an opportunity to contribute to meaningful work, collaborate across markets and functions, and help shape the future of a business with global reach and real impact. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status. Paymentology will never request any form of payment from applicants at any stage of our recruitment process, including for applications, interviews, training or job placements. If anyone asks you for money while claiming to act on behalf of Paymentology, please treat this as fraudulent and do not make any payment. All legitimate Paymentology vacancies are advertised via our official careers page, and our recruitment emails are sent only from official Paymentology domains. Paymentology is committed to the full inclusion of all qualified individuals. As part of this commitment, Paymentology will ensure that you are provided reasonable accommodations. If you require reasonable accommodation in completing this application, interviewing, completing any testing, or otherwise participating in the selection process, please direct your inquiries
Aug 19, 2026
Full time
Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale. We're looking for a VP Client Success & Experience to lead and transform Paymentology's global post-onboarding client organization, leading Customer Support and deveop the Client Success Operations into a unified function. You will partner with the Account Management teams and act as the key technical and product partner for our clients. This strategic leadership role is responsible for driving client outcomes, adoption, retention, operational excellence, and long-term partnership success across our global client base. You will build a proactive, data-driven, and AI-enabled client success model that combines human expertise, predictive intelligence, automation, and self-service capabilities to deliver exceptional client experiences at scale. If you're a transformational leader with deep experience in payments, fintech, banking infrastructure, or complex B2B technology environments, and you're passionate about leveraging AI and operational innovation to create measurable client value, this is an opportunity to shape how Paymentology is experienced by clients globally. What you get to do: Leadership & Client Success Strategy Lead the global Client Success & Experience organization, unifying Customer Support and develop the Client Success Operations function. Define and execute the future-state client success strategy, ensuring a seamless and consistent client experience across all touchpoints. Build a proactive client engagement model focused on adoption, retention, operational excellence, and long-term partnership success. Champion a culture of accountability, ownership, client-centricity, and continuous improvement. Develop and mentor leaders across Client Success and Support functions. Build predictive client health and retention frameworks that identify risks and opportunities before they impact clients. Leverage AI and data analytics to uncover adoption barriers, growth opportunities, and emerging client risks. Implement AI-assisted support capabilities including intelligent case triage, knowledge retrieval, resolution recommendations, and workflow automation. Drive the adoption of self-service capabilities that empower clients and reduce dependency on manual intervention. Establish governance frameworks and performance measurement for AI-enabled client experience initiatives. Operational Excellence & Client Experience Improve client experience through proactive engagement, operational transparency, and scalable support models. Deliver real-time visibility into platform health, program performance, reporting, and operational insights. Drive improvements in support responsiveness, issue ownership, escalation management, and resolution predictability. Establish client health scoring frameworks and operational performance metrics. Reduce manual effort through automation, intelligent workflows, and scalable service delivery models. Cross-Functional Collaboration Partner closely with Product, Engineering, Implementations, Commercial, and Operations teams to improve client outcomes. Translate client feedback, friction points, and operational challenges into actionable product and process improvements. Drive executive-level visibility into client health, satisfaction, retention risks, and growth opportunities. Ensure alignment between client success objectives and broader business strategy. Requirements: What it takes to succeed: Strong leadership experience managing global Client Success, Technical Account Management, Customer Support, or Client Operations teams. Deep understanding of client lifecycle management, customer success methodologies, and operational excellence frameworks. Proven ability to lead large-scale transformation initiatives and build high-performing global organizations. Experience leveraging AI, automation, predictive analytics, and self-service technologies to improve client outcomes and operational efficiency. Strong commercial acumen with the ability to understand client business models and align operational performance with growth opportunities. Excellent stakeholder management skills with the ability to influence and collaborate across executive leadership teams. Data-driven decision-making capabilities with experience establishing and tracking meaningful client success and support metrics. Strong communication, strategic planning, and organizational leadership skills. Ability to thrive in complex, fast-paced, global environments while balancing strategic priorities with operational execution. Education & Experience: Bachelor's degree in Business, Technology, Computer Science, Engineering, or a related discipline preferred. Extensive senior leadership experience in Customer Success, Customer Support, Client Operations, or related functions. Experience within fintech, payments, issuer processing, banking infrastructure, financial services, or complex B2B technology environments. Demonstrated success scaling global teams and driving measurable improvements in client satisfaction, retention, adoption, and operational performance. Track record of implementing AI-enabled client experience strategies, automation initiatives, and scalable support models. Experience working with executive stakeholders and leading cross-functional transformation programs within high-growth organizations. At Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments. This is an opportunity to contribute to meaningful work, collaborate across markets and functions, and help shape the future of a business with global reach and real impact. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status. Paymentology will never request any form of payment from applicants at any stage of our recruitment process, including for applications, interviews, training or job placements. If anyone asks you for money while claiming to act on behalf of Paymentology, please treat this as fraudulent and do not make any payment. All legitimate Paymentology vacancies are advertised via our official careers page, and our recruitment emails are sent only from official Paymentology domains. Paymentology is committed to the full inclusion of all qualified individuals. As part of this commitment, Paymentology will ensure that you are provided reasonable accommodations. If you require reasonable accommodation in completing this application, interviewing, completing any testing, or otherwise participating in the selection process, please direct your inquiries
Customer Experience Advisor 12.71ph, beautiful, modern offices based in Harrogate, hybrid working options offered after full training period, on site parking, easily commutable on public transport due to location, multiple vacancies, language skills in Spanish, Italian, French & German would be a bonus! We are urgently looking for a team of excellent customer service superstars to join this team on a temporary basis. This is a temporary seasonal role working as a customer experience assistant to help with the increased volume of calls and business in the run up to Christmas Yes we did say the C word Short listing for this role will begin at the end of summer, however there are limited places, so don't delay in applying. We are keen to find candidates with the following language skills: German French Spanish Italian If you are a student and looking to go travelling next year then we want you! If you are just looking for a temporary or fixed term contract until your next opportunity begins then please give us a call. These temporary customer experience advisor positions are likely to start at the end of September, beginning of October. You will work 40 hours per week, Monday to Friday with a requirement to work the occasional weekend shift in November and December on a rota basis. These weekend hours can be worked from home. This role would suit someone who has worked in customer service, customer experience, customer relations, retail or a call centre or environment. We require several English speaking applicants, but also German, Spanish, Italian and French. You will be speaking to customers over the phone in your chosen language to assist with worldwide communications. Responsibilities will include: Providing a high level of customer service to customers all over the UK and Europe Dealing with inbound customer calls and enquiries Responding to customer calls, e-mails and live web chat Processing customer orders Assisting with after care services Working alongside the established customer support team For anyone with language skills you will be dealing with overseas customers speaking in Spanish, Italian, French or German (however not essential for all applicants) Requirements for these seasonal customer experience assistant positions: Excellent customer service skills A friendly and polite telephone manner Excellent communication skills Confident computer user, competent with microsoft packages Previous experience in a similar role We do specifically look for language skills in Spanish, Italian, French & German, so if you have any of these language skills please do get in touch today but we are also looking for good solid English speaking representatives. If you would like further information on this role or would like to apply, please Contact Nicola Wilson. Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Aug 19, 2026
Seasonal
Customer Experience Advisor 12.71ph, beautiful, modern offices based in Harrogate, hybrid working options offered after full training period, on site parking, easily commutable on public transport due to location, multiple vacancies, language skills in Spanish, Italian, French & German would be a bonus! We are urgently looking for a team of excellent customer service superstars to join this team on a temporary basis. This is a temporary seasonal role working as a customer experience assistant to help with the increased volume of calls and business in the run up to Christmas Yes we did say the C word Short listing for this role will begin at the end of summer, however there are limited places, so don't delay in applying. We are keen to find candidates with the following language skills: German French Spanish Italian If you are a student and looking to go travelling next year then we want you! If you are just looking for a temporary or fixed term contract until your next opportunity begins then please give us a call. These temporary customer experience advisor positions are likely to start at the end of September, beginning of October. You will work 40 hours per week, Monday to Friday with a requirement to work the occasional weekend shift in November and December on a rota basis. These weekend hours can be worked from home. This role would suit someone who has worked in customer service, customer experience, customer relations, retail or a call centre or environment. We require several English speaking applicants, but also German, Spanish, Italian and French. You will be speaking to customers over the phone in your chosen language to assist with worldwide communications. Responsibilities will include: Providing a high level of customer service to customers all over the UK and Europe Dealing with inbound customer calls and enquiries Responding to customer calls, e-mails and live web chat Processing customer orders Assisting with after care services Working alongside the established customer support team For anyone with language skills you will be dealing with overseas customers speaking in Spanish, Italian, French or German (however not essential for all applicants) Requirements for these seasonal customer experience assistant positions: Excellent customer service skills A friendly and polite telephone manner Excellent communication skills Confident computer user, competent with microsoft packages Previous experience in a similar role We do specifically look for language skills in Spanish, Italian, French & German, so if you have any of these language skills please do get in touch today but we are also looking for good solid English speaking representatives. If you would like further information on this role or would like to apply, please Contact Nicola Wilson. Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Eleven Eleven Recruitment Ltd
North Walsham, Norfolk
Eleven Eleven recruitment are seeking an experienced Telehandler operator for work on the outskirts of North Walsham, Norwich starting Monday 3rd August for a weeks work. Role: Telehandler Operator Location: North Walsham Rate: £20ph Hours: 9 hours paid Start: Monday 3rd August About the role: - Operating a Telehandler on a Residential site Minimum Requirements: - CPCS / NPORS Card - PPE - Experience on site - minimum 4 years operating experience Payments: - £20:00ph CIS - 9 hours paid - Weekly payments made To apply for this role please call us on or apply online to JBRP1_UKTJ
Aug 19, 2026
Full time
Eleven Eleven recruitment are seeking an experienced Telehandler operator for work on the outskirts of North Walsham, Norwich starting Monday 3rd August for a weeks work. Role: Telehandler Operator Location: North Walsham Rate: £20ph Hours: 9 hours paid Start: Monday 3rd August About the role: - Operating a Telehandler on a Residential site Minimum Requirements: - CPCS / NPORS Card - PPE - Experience on site - minimum 4 years operating experience Payments: - £20:00ph CIS - 9 hours paid - Weekly payments made To apply for this role please call us on or apply online to JBRP1_UKTJ
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 19, 2026
Full time
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Merkur Slots UK Limited in Worthing is seeking a Keyholder to join our market-leading brand. You will help open, trade and close venues, welcome customers and contribute to a great gaming atmosphere. The position offers a 32-hour week with pay between £13.08 and £14.08 per hour, plus a night rate of £14.08 for hours between 23:00 and 06:00. Ideal candidates have experience in retail, hospitality or gambling, are keen to learn, and can handle cash handling responsibilities.
Aug 19, 2026
Full time
Merkur Slots UK Limited in Worthing is seeking a Keyholder to join our market-leading brand. You will help open, trade and close venues, welcome customers and contribute to a great gaming atmosphere. The position offers a 32-hour week with pay between £13.08 and £14.08 per hour, plus a night rate of £14.08 for hours between 23:00 and 06:00. Ideal candidates have experience in retail, hospitality or gambling, are keen to learn, and can handle cash handling responsibilities.
Senior and executive search across customer operations, CX and contact centres. Lead the customer service function for a long-established global manufacturer: a c.£100M B2B operation supplying customers across UK, Ireland and export markets. The product journey is complex: manufactured in the UK, sold globally, and shipped on lead times that customers plan their own production around. Raw material and energy costs move, transport capacity tightens, and sustainability commitments are reshaping how product is made and moved. Customer service sits in the middle of all of it, and this role leads it. What you'll own The order book: managing demand, lead times and delivery promises across UK, Ireland and export markets The service strategy: where the function goes next and the decisions that get it there A multi-million pound annual transport budget, from cost control through to invoice accuracy in SAP Third-party logistics performance across UK and European routes: cost, reliability, accountability Tech and systems adoption: better use of SAP, sharper data, KPI reporting that drives decisions A team of 5, including a Team Leader You'll be the voice of the customer at senior level, building relationships across Sales, Operations, Planning, Quality and Procurement, and you'll be trusted to make the calls that keep customers supplied when materials, capacity and costs are moving. Our ideal applicant A customer leader: currently leading a customer operations team, account managers or specialists in a B2B marketplace Understands a product journey end to end: production, lead times, transport, delivery Strong on SAP and sharper on what the data means Has taken a team through change and made it perform better Equally at home setting strategy and challenging a transport invoice The package On site, with flexibility around working hours Pension with up to 8% employer contribution 25 days holiday rising to 27 with service, plus bank holidays and a holiday exchange scheme Parking and EV charging on site
Aug 18, 2026
Full time
Senior and executive search across customer operations, CX and contact centres. Lead the customer service function for a long-established global manufacturer: a c.£100M B2B operation supplying customers across UK, Ireland and export markets. The product journey is complex: manufactured in the UK, sold globally, and shipped on lead times that customers plan their own production around. Raw material and energy costs move, transport capacity tightens, and sustainability commitments are reshaping how product is made and moved. Customer service sits in the middle of all of it, and this role leads it. What you'll own The order book: managing demand, lead times and delivery promises across UK, Ireland and export markets The service strategy: where the function goes next and the decisions that get it there A multi-million pound annual transport budget, from cost control through to invoice accuracy in SAP Third-party logistics performance across UK and European routes: cost, reliability, accountability Tech and systems adoption: better use of SAP, sharper data, KPI reporting that drives decisions A team of 5, including a Team Leader You'll be the voice of the customer at senior level, building relationships across Sales, Operations, Planning, Quality and Procurement, and you'll be trusted to make the calls that keep customers supplied when materials, capacity and costs are moving. Our ideal applicant A customer leader: currently leading a customer operations team, account managers or specialists in a B2B marketplace Understands a product journey end to end: production, lead times, transport, delivery Strong on SAP and sharper on what the data means Has taken a team through change and made it perform better Equally at home setting strategy and challenging a transport invoice The package On site, with flexibility around working hours Pension with up to 8% employer contribution 25 days holiday rising to 27 with service, plus bank holidays and a holiday exchange scheme Parking and EV charging on site
Part Time: Permanent Hourly rate: £13.35 Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM OFF OFF Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You'll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what's coming next. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 pro-rata rising to £26,738 pro-rata after 8 months of being here Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Aug 18, 2026
Full time
Part Time: Permanent Hourly rate: £13.35 Part-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM 4:45PM-9PM OFF OFF Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil. You'll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what's coming next. You don't need specific experience to join us. Provided you're naturally helpful, calm and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 pro-rata rising to £26,738 pro-rata after 8 months of being here Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Role Purpose As a Network & Customer Service Technician based in Barnstaple, you will play a key role in maintaining and operating the water distribution network, ensuring customers receive a safe, reliable, and high-quality water supply. You will be responsible for delivering excellent customer service, responding to network issues, supporting maintenance activities, and working collaboratively with internal teams, contractors, and stakeholders to minimise supply interruptions and maintain water quality standards. This is a hands-on field-based role suited to an individual who enjoys problem-solving, customer interaction, and working within a safety-focused operational environment. Key ResponsibilitiesCustomer Service & Stakeholder Engagement Deliver high standards of customer service, acting as a primary point of contact for customer enquiries, concerns, and complaints. Take ownership of customer issues, ensuring they are managed effectively through to resolution. Build positive working relationships with customers, regulatory authorities, contractors, and internal colleagues. Communicate clearly and professionally during customer interactions, planned works, and service interruptions. Network Operations & Maintenance Carry out operational and maintenance activities across the water distribution network to ensure reliable service delivery. Support the maintenance, repair, and replacement of network assets to minimise interruptions to water supply and protect water quality. Undertake planned and reactive maintenance activities, including: Network operation and maintenance activities Flushing and filtering programmes Leak detection and investigation No-dig repairs and replacements Stop tap replacements Meter installations and replacements Pressure control valve maintenance Distribution system performance monitoring Incident Response & Network Resilience Respond effectively to network incidents and emergencies. Support activities aimed at preventing Supply Interruption (SI) events. Implement mitigation measures when interruptions occur, including: Safe zoning of the network Deployment of Alternative Water Supply (AWS) arrangements Collection and recording of operational data Event management and reporting Compliance, Safety & Record Keeping Ensure all work is completed in line with health, safety, environmental, and water quality standards. Complete risk assessments and maintain accurate records of operational activities. Comply with regulatory requirements and company procedures. Contribute to achieving key business performance measures, including Outcome Delivery Incentives (ODIs) and Customer Measure of Experience (C-MeX) targets. Team Working Work collaboratively with Drinking Water Services teams, contractors, and delivery partners. Support colleagues in delivering operational excellence and continuous improvement initiatives. Contribute to a culture of safety, innovation, and customer focus. Person SpecificationEssential Qualifications & Experience Five GCSEs (or equivalent) at Grade C/4 or above, including: English Mathematics Full, clean UK Driving Licence. Strong customer service skills with a commitment to delivering excellent customer experiences. Ability to work independently and as part of a team. Effective communication and problem-solving skills. Willingness to participate in standby and out-of-hours working arrangements. Desirable Qualifications & Experience ONC, City & Guilds, NVQ, or equivalent qualification in a relevant engineering, utilities, or water networks discipline. Street Works qualification (New Roads and Street Works Act - Practitioner and Supervisory Units 2 & 10). Previous experience within water distribution, utilities, or network operations. Experience of leak detection, network maintenance, or asset management activities. Experience participating in standby rotas and responding to operational emergencies. Skills & Competencies Customer Focus Accountability and Ownership Problem Solving & Decision Making Teamwork & Collaboration Technical Aptitude Planning & Organisation Health & Safety Awareness Attention to Detail Resilience Under Pressure Effective Communication Benefits At South West Water, our people are the heart of everything we do. We believe in creating an environment where everyone can thrive, bring their best every day, and feel truly valued. That's why we offer a diverse benefits package that is designed not just to reward, but to empower you to live well-at work and beyond. Our benefits at a glance: • Holiday buy & sell scheme: Flex your entitlement-choose more time off or receive the value in cash, putting you in control. • Competitive Pension Scheme: Build your financial future with our pension plan with company contribution matching to help your savings grow and flexible options so you can tailor your contributions to suit your goals. • Life Assurance: Peace of mind for you and your loved ones-our life assurance policy provides financial support to your family should the unexpected happen. • Group Income Protection: If illness or injury keeps you from working, our group income protection ensures you have ongoing financial support, so you can focus on recovery • Competitive family leave: Comprehensive cover for maternity, paternity, adoption, and shared parental leave-giving you time to support your family, because family comes first. • Health cash plan: Discounted rates to support your health and your family's wellbeing. • Free Flu Vaccination: Protect yourself with complimentary flu vaccinations-helping you stay healthy throughout the year • Employee Assistance Programme: 24/7 support for mental health, financial wellbeing, and more-helping you and your loved ones whenever you need it. • Cycle to work scheme: Supporting healthy, sustainable travel. • Car share scheme: Save money and reduce your carbon footprint by joining our car share scheme-making your commute more sustainable and cost-effective • Give as You Earn Scheme: Donate to your favourite charities directly from your salary in a simple, tax-efficient way. • Volunteering Day: Take a day to give back to your community or charity. • Retail discounts: Access thousands of deals and discounts, making your money go further. Closing Date: 26th Aug 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. JBRP1_UKTJ
Aug 18, 2026
Full time
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Role Purpose As a Network & Customer Service Technician based in Barnstaple, you will play a key role in maintaining and operating the water distribution network, ensuring customers receive a safe, reliable, and high-quality water supply. You will be responsible for delivering excellent customer service, responding to network issues, supporting maintenance activities, and working collaboratively with internal teams, contractors, and stakeholders to minimise supply interruptions and maintain water quality standards. This is a hands-on field-based role suited to an individual who enjoys problem-solving, customer interaction, and working within a safety-focused operational environment. Key ResponsibilitiesCustomer Service & Stakeholder Engagement Deliver high standards of customer service, acting as a primary point of contact for customer enquiries, concerns, and complaints. Take ownership of customer issues, ensuring they are managed effectively through to resolution. Build positive working relationships with customers, regulatory authorities, contractors, and internal colleagues. Communicate clearly and professionally during customer interactions, planned works, and service interruptions. Network Operations & Maintenance Carry out operational and maintenance activities across the water distribution network to ensure reliable service delivery. Support the maintenance, repair, and replacement of network assets to minimise interruptions to water supply and protect water quality. Undertake planned and reactive maintenance activities, including: Network operation and maintenance activities Flushing and filtering programmes Leak detection and investigation No-dig repairs and replacements Stop tap replacements Meter installations and replacements Pressure control valve maintenance Distribution system performance monitoring Incident Response & Network Resilience Respond effectively to network incidents and emergencies. Support activities aimed at preventing Supply Interruption (SI) events. Implement mitigation measures when interruptions occur, including: Safe zoning of the network Deployment of Alternative Water Supply (AWS) arrangements Collection and recording of operational data Event management and reporting Compliance, Safety & Record Keeping Ensure all work is completed in line with health, safety, environmental, and water quality standards. Complete risk assessments and maintain accurate records of operational activities. Comply with regulatory requirements and company procedures. Contribute to achieving key business performance measures, including Outcome Delivery Incentives (ODIs) and Customer Measure of Experience (C-MeX) targets. Team Working Work collaboratively with Drinking Water Services teams, contractors, and delivery partners. Support colleagues in delivering operational excellence and continuous improvement initiatives. Contribute to a culture of safety, innovation, and customer focus. Person SpecificationEssential Qualifications & Experience Five GCSEs (or equivalent) at Grade C/4 or above, including: English Mathematics Full, clean UK Driving Licence. Strong customer service skills with a commitment to delivering excellent customer experiences. Ability to work independently and as part of a team. Effective communication and problem-solving skills. Willingness to participate in standby and out-of-hours working arrangements. Desirable Qualifications & Experience ONC, City & Guilds, NVQ, or equivalent qualification in a relevant engineering, utilities, or water networks discipline. Street Works qualification (New Roads and Street Works Act - Practitioner and Supervisory Units 2 & 10). Previous experience within water distribution, utilities, or network operations. Experience of leak detection, network maintenance, or asset management activities. Experience participating in standby rotas and responding to operational emergencies. Skills & Competencies Customer Focus Accountability and Ownership Problem Solving & Decision Making Teamwork & Collaboration Technical Aptitude Planning & Organisation Health & Safety Awareness Attention to Detail Resilience Under Pressure Effective Communication Benefits At South West Water, our people are the heart of everything we do. We believe in creating an environment where everyone can thrive, bring their best every day, and feel truly valued. That's why we offer a diverse benefits package that is designed not just to reward, but to empower you to live well-at work and beyond. Our benefits at a glance: • Holiday buy & sell scheme: Flex your entitlement-choose more time off or receive the value in cash, putting you in control. • Competitive Pension Scheme: Build your financial future with our pension plan with company contribution matching to help your savings grow and flexible options so you can tailor your contributions to suit your goals. • Life Assurance: Peace of mind for you and your loved ones-our life assurance policy provides financial support to your family should the unexpected happen. • Group Income Protection: If illness or injury keeps you from working, our group income protection ensures you have ongoing financial support, so you can focus on recovery • Competitive family leave: Comprehensive cover for maternity, paternity, adoption, and shared parental leave-giving you time to support your family, because family comes first. • Health cash plan: Discounted rates to support your health and your family's wellbeing. • Free Flu Vaccination: Protect yourself with complimentary flu vaccinations-helping you stay healthy throughout the year • Employee Assistance Programme: 24/7 support for mental health, financial wellbeing, and more-helping you and your loved ones whenever you need it. • Cycle to work scheme: Supporting healthy, sustainable travel. • Car share scheme: Save money and reduce your carbon footprint by joining our car share scheme-making your commute more sustainable and cost-effective • Give as You Earn Scheme: Donate to your favourite charities directly from your salary in a simple, tax-efficient way. • Volunteering Day: Take a day to give back to your community or charity. • Retail discounts: Access thousands of deals and discounts, making your money go further. Closing Date: 26th Aug 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. JBRP1_UKTJ
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 18, 2026
Full time
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Salesforce UK Limited seeks a Customer Success Manager (CSM) to serve as the primary contact for its largest customers. You will partner with a portfolio of accounts to drive business goals, optimize the Salesforce platform, and champion proactive services and best practices. The ideal candidate has 7+ years in Technical Customer Success, strong English communication, and the ability to translate technical needs into business value.
Aug 18, 2026
Full time
Salesforce UK Limited seeks a Customer Success Manager (CSM) to serve as the primary contact for its largest customers. You will partner with a portfolio of accounts to drive business goals, optimize the Salesforce platform, and champion proactive services and best practices. The ideal candidate has 7+ years in Technical Customer Success, strong English communication, and the ability to translate technical needs into business value.
Customer Service Advisor Location: Bilston Salary: £13.00 per hour Hours: Monday to Friday Job Type: Full-time We are currently recruiting for a Customer Service Advisor to join a busy and friendly team based in the Bilston area. This is a fantastic opportunity for someone who enjoys working with people, providing excellent customer service and being part of a fast-paced branch environment. You will be the first point of contact for customers, helping to ensure they receive a warm, professional and friendly experience from the moment they make contact. The RoleAs a Customer Service Advisor, your responsibilities will include: Handling inbound and outbound customer calls in a professional and friendly manner. Speaking with customers to understand their requirements and providing helpful, accurate information. Welcoming customers who visit the branch and providing excellent face-to-face customer service. Assisting customers who come into the branch to make purchases. Dealing with customer queries and resolving any issues wherever possible. Building positive relationships with both new and existing customers. Supporting the wider branch team with general customer service and administration duties. Ensuring every customer receives a high level of service throughout their experience. About YouWe are looking for someone who is friendly, confident and customer-focused, with excellent communication skills and a professional telephone manner. Previous experience in a customer service, call handling, retail or branch-based environment would be advantageous. Experience within the automotive or motor trade industry would be ideal, although this is not essential. Full training will be provided for the right person. Most importantly, you will need to be approachable, reliable and comfortable speaking with customers both over the telephone and face-to-face. You should also be able to work well as part of a team while managing your own workload. What We Offer £13.00 per hour Monday to Friday working hours Full-time position Friendly and supportive working environment Opportunity to develop your customer service and industry knowledge Training provided If you are a confident communicator who enjoys helping people and would like to develop your career within a busy branch environment, we would love to hear from you. Apply today to be considered for this Customer Service Advisor opportunity in the Bilston area.
Aug 18, 2026
Full time
Customer Service Advisor Location: Bilston Salary: £13.00 per hour Hours: Monday to Friday Job Type: Full-time We are currently recruiting for a Customer Service Advisor to join a busy and friendly team based in the Bilston area. This is a fantastic opportunity for someone who enjoys working with people, providing excellent customer service and being part of a fast-paced branch environment. You will be the first point of contact for customers, helping to ensure they receive a warm, professional and friendly experience from the moment they make contact. The RoleAs a Customer Service Advisor, your responsibilities will include: Handling inbound and outbound customer calls in a professional and friendly manner. Speaking with customers to understand their requirements and providing helpful, accurate information. Welcoming customers who visit the branch and providing excellent face-to-face customer service. Assisting customers who come into the branch to make purchases. Dealing with customer queries and resolving any issues wherever possible. Building positive relationships with both new and existing customers. Supporting the wider branch team with general customer service and administration duties. Ensuring every customer receives a high level of service throughout their experience. About YouWe are looking for someone who is friendly, confident and customer-focused, with excellent communication skills and a professional telephone manner. Previous experience in a customer service, call handling, retail or branch-based environment would be advantageous. Experience within the automotive or motor trade industry would be ideal, although this is not essential. Full training will be provided for the right person. Most importantly, you will need to be approachable, reliable and comfortable speaking with customers both over the telephone and face-to-face. You should also be able to work well as part of a team while managing your own workload. What We Offer £13.00 per hour Monday to Friday working hours Full-time position Friendly and supportive working environment Opportunity to develop your customer service and industry knowledge Training provided If you are a confident communicator who enjoys helping people and would like to develop your career within a busy branch environment, we would love to hear from you. Apply today to be considered for this Customer Service Advisor opportunity in the Bilston area.
hackajob is partnering directly with Barclays to hire for this role. Join us as a Consumer Duty Embedment Manager at Barclays, where you will play a key role in translating FCA (Financial Conduct Authority) Consumer Duty regulation into practical, real-world application, developing frameworks and policies that drive good customer outcomes across products and services click apply for full job details
Aug 18, 2026
Full time
hackajob is partnering directly with Barclays to hire for this role. Join us as a Consumer Duty Embedment Manager at Barclays, where you will play a key role in translating FCA (Financial Conduct Authority) Consumer Duty regulation into practical, real-world application, developing frameworks and policies that drive good customer outcomes across products and services click apply for full job details
Part Time/Full time - Commission Based - Pays extremely well - Flexible hours We're currently looking to work with a small number of motivated, open-minded individuals who want to build an additional income stream alongside what they already do. This is a flexible, self-employed opportunity that can fit around full-time work, family life, or other commitments. It's ideal for those thinking longer-term and wanting to create an extra income without sacrificing their current lifestyle. What's involved Helping households reduce the cost of their essential bills through a simple, proven system. Services include: Energy Broadband Mobile Insurance Boiler cover There is also the option to build a team and create additional income through leadership bonuses. What you'll get Flexible working hours Work remotely from anywhere in the UK Uncapped commission Performance bonuses and incentives Ongoing residual income potential Full training and ongoing support A proven system to plug into This is for you if: You're motivated but feel capped in your current income You're open to learning and trying something new You want to build something alongside what you already do You're thinking about long-term financial growth This is NOT for you if: You're looking for quick money You're not prepared to be consistent You expect results without putting the work in Requirements: Must be 18 or over UK-based with the right to work Must have a UK bank account Additional information: This is a self-employed, commission-only opportunity.
Aug 18, 2026
Full time
Part Time/Full time - Commission Based - Pays extremely well - Flexible hours We're currently looking to work with a small number of motivated, open-minded individuals who want to build an additional income stream alongside what they already do. This is a flexible, self-employed opportunity that can fit around full-time work, family life, or other commitments. It's ideal for those thinking longer-term and wanting to create an extra income without sacrificing their current lifestyle. What's involved Helping households reduce the cost of their essential bills through a simple, proven system. Services include: Energy Broadband Mobile Insurance Boiler cover There is also the option to build a team and create additional income through leadership bonuses. What you'll get Flexible working hours Work remotely from anywhere in the UK Uncapped commission Performance bonuses and incentives Ongoing residual income potential Full training and ongoing support A proven system to plug into This is for you if: You're motivated but feel capped in your current income You're open to learning and trying something new You want to build something alongside what you already do You're thinking about long-term financial growth This is NOT for you if: You're looking for quick money You're not prepared to be consistent You expect results without putting the work in Requirements: Must be 18 or over UK-based with the right to work Must have a UK bank account Additional information: This is a self-employed, commission-only opportunity.
The Opportunity: As a German or French speaking Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients. This includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests. Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies. The Day-to-Day: Lead portfolio reviews for clients and related partners Educate clients on Fisher investment philosophy, portfolio strategies, and market outlook Become the expert on your assigned clients and their investment goals Work with the Institutional ESG team to facilitate client co-engagement opportunities and lead ESG projects Anticipate and fulfill client requests, identify opportunities and threats for each client Identify cross-sell and addition opportunities for Sales Relationship Managers Create customised action plans for each client to further build relationships and minimise risks Your Qualifications: At least 5 years' experience managing relationships of institutional clients within the wealth/asset management industry Strong capital markets knowledge Fluency in English is a must, also fluency in German or French required Committed to maintain quality of work while sticking to self-imposed timelines Engage with a wide array of audiences by phone, email and in person and also values collaboration Desire to enhance and maintain a deep knowledge of financial markets, ESG, Fisher's investment philosophy and institutional investment strategies Enjoy travelling Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Aug 18, 2026
Full time
The Opportunity: As a German or French speaking Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients. This includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests. Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies. The Day-to-Day: Lead portfolio reviews for clients and related partners Educate clients on Fisher investment philosophy, portfolio strategies, and market outlook Become the expert on your assigned clients and their investment goals Work with the Institutional ESG team to facilitate client co-engagement opportunities and lead ESG projects Anticipate and fulfill client requests, identify opportunities and threats for each client Identify cross-sell and addition opportunities for Sales Relationship Managers Create customised action plans for each client to further build relationships and minimise risks Your Qualifications: At least 5 years' experience managing relationships of institutional clients within the wealth/asset management industry Strong capital markets knowledge Fluency in English is a must, also fluency in German or French required Committed to maintain quality of work while sticking to self-imposed timelines Engage with a wide array of audiences by phone, email and in person and also values collaboration Desire to enhance and maintain a deep knowledge of financial markets, ESG, Fisher's investment philosophy and institutional investment strategies Enjoy travelling Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Metropolitan Thames Valley
Beeston, Nottinghamshire
Corporate Policy Coordinator £32, 764 - £34,489 pro rata (£13,979 - £14,715) Beeston, Nottingham 16 hours Fixed Term Contract, August 2026 February 2027 Join our friendly team as a Corporate Policy Coordinator Are you organised, collaborative and interested in helping to shape clear, practical policies that support colleagues and customers? If you enjoy working with people, bringing information together and making things easier to understand, this could be a great opportunity for you. About the role: At MTVH, we are committed to creating policies and procedures that are clear, helpful and easy to use. As our Corporate Policy Coordinator, you will work with teams across the business to help keep our policies up to date, aligned with our values and compliant with internal standards, regulatory requirements and legislation. In this role, you will: • Support the development and review of policies and procedures • Work with colleagues across different teams to gather insight, feedback and information • Help ensure our documents meet relevant regulations, standards and business requirements • Provide helpful support and guidance on policy-related queries What we offer: • A welcoming and supportive team environment • Opportunities to build your knowledge and develop your skills • The chance to contribute to work that makes a meaningful difference for colleagues and customers What you'll bring: We're looking for someone who is proactive, organised and comfortable working with detail. You do not need to know everything from day one what matters most is your ability to communicate clearly, work well with others and take pride in producing accurate, useful information. You'll be a good fit if you have: • Strong analytical and problem-solving skills • Clear communication skills and the confidence to work with different colleagues • A good eye for detail and a commitment to accuracy • The ability to work independently while also being part of a supportive team Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 18, 2026
Seasonal
Corporate Policy Coordinator £32, 764 - £34,489 pro rata (£13,979 - £14,715) Beeston, Nottingham 16 hours Fixed Term Contract, August 2026 February 2027 Join our friendly team as a Corporate Policy Coordinator Are you organised, collaborative and interested in helping to shape clear, practical policies that support colleagues and customers? If you enjoy working with people, bringing information together and making things easier to understand, this could be a great opportunity for you. About the role: At MTVH, we are committed to creating policies and procedures that are clear, helpful and easy to use. As our Corporate Policy Coordinator, you will work with teams across the business to help keep our policies up to date, aligned with our values and compliant with internal standards, regulatory requirements and legislation. In this role, you will: • Support the development and review of policies and procedures • Work with colleagues across different teams to gather insight, feedback and information • Help ensure our documents meet relevant regulations, standards and business requirements • Provide helpful support and guidance on policy-related queries What we offer: • A welcoming and supportive team environment • Opportunities to build your knowledge and develop your skills • The chance to contribute to work that makes a meaningful difference for colleagues and customers What you'll bring: We're looking for someone who is proactive, organised and comfortable working with detail. You do not need to know everything from day one what matters most is your ability to communicate clearly, work well with others and take pride in producing accurate, useful information. You'll be a good fit if you have: • Strong analytical and problem-solving skills • Clear communication skills and the confidence to work with different colleagues • A good eye for detail and a commitment to accuracy • The ability to work independently while also being part of a supportive team Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Our client, a leading Insurance Business offering a wide range of products and services, is looking for an experienced Part Time Telemarketer to join their team. This role requires a professional who can confidently engage with local businesses to identity opportunities, initiate conversations and support networking campaigns. As Part Time Telemarketer, you will be responsible for generating and securing new business opportunities by identifying and generating high quality leads for their Commercial, Personal and Financial Service Teams. The ideal candidate will have experience in Telemarketing or Lead Generation, ideally within Insurance or Financial Services, with a proven track record of identifying and engaging with new business opportunities. What you will do as Telemarketer: Business Development - Proactively source and qualify potential new business opportunities across commercial and personal insurance, as well as financial services Relationship Building - Develop strong working relationships with local businesses, community groups, and stakeholders to create long-term lead opportunities and generate referrals Appointment Setting - Arrange appointments for new business opportunities to be followed up by the Commercial sales team CRM & Data Management - Accurately record and monitor lead activity within internal CRM systems, ensuring all interactions are logged and followed up in a timely and professional manner Cross-Selling - Identify opportunities to cross-sell or refer clients to other areas of the business, including insurance, financial services, risk management, and health & safety consultancy, passing qualified leads to the relevant specialists Compliance & Conduct - Operate in a fully compliant, customer-focused manner, adhering to FCA principles and the organisation's internal policies at all times. What they need a Telemarketer to have: Ideally understanding of general Insurance and/or Financial Services Industries Excellent communication skills Confidence in approaching and speaking with new people Energetic, self-motivated, and proactive mindset Experience with CRM systems or lead-tracking tools Strong attention to detail in logging and qualifying leads What they offer: Comprehensive training and development, including technical knowledge and sales skills A supportive and friendly working environment 25 days' holiday plus bank holidays Company pension scheme If you think you have the relevant skills and experience required to be a great match for this role, send your CV through today or contact the office to discuss in more detail. JBRP1_UKTJ
Aug 18, 2026
Full time
Our client, a leading Insurance Business offering a wide range of products and services, is looking for an experienced Part Time Telemarketer to join their team. This role requires a professional who can confidently engage with local businesses to identity opportunities, initiate conversations and support networking campaigns. As Part Time Telemarketer, you will be responsible for generating and securing new business opportunities by identifying and generating high quality leads for their Commercial, Personal and Financial Service Teams. The ideal candidate will have experience in Telemarketing or Lead Generation, ideally within Insurance or Financial Services, with a proven track record of identifying and engaging with new business opportunities. What you will do as Telemarketer: Business Development - Proactively source and qualify potential new business opportunities across commercial and personal insurance, as well as financial services Relationship Building - Develop strong working relationships with local businesses, community groups, and stakeholders to create long-term lead opportunities and generate referrals Appointment Setting - Arrange appointments for new business opportunities to be followed up by the Commercial sales team CRM & Data Management - Accurately record and monitor lead activity within internal CRM systems, ensuring all interactions are logged and followed up in a timely and professional manner Cross-Selling - Identify opportunities to cross-sell or refer clients to other areas of the business, including insurance, financial services, risk management, and health & safety consultancy, passing qualified leads to the relevant specialists Compliance & Conduct - Operate in a fully compliant, customer-focused manner, adhering to FCA principles and the organisation's internal policies at all times. What they need a Telemarketer to have: Ideally understanding of general Insurance and/or Financial Services Industries Excellent communication skills Confidence in approaching and speaking with new people Energetic, self-motivated, and proactive mindset Experience with CRM systems or lead-tracking tools Strong attention to detail in logging and qualifying leads What they offer: Comprehensive training and development, including technical knowledge and sales skills A supportive and friendly working environment 25 days' holiday plus bank holidays Company pension scheme If you think you have the relevant skills and experience required to be a great match for this role, send your CV through today or contact the office to discuss in more detail. JBRP1_UKTJ
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 18, 2026
Full time
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary point of contact for Salesforce's largest and highest-profile customers. You will partner with a small portfolio of assigned accounts, maintaining a continual focus on customers' business goals to improve their overall technical and operational health and help them realise maximum value from their Salesforce investment. As a trusted advisor, you will build a track record in customer success through excellent communication and extensive knowledge of the Salesforce platform - translating business needs into solutions. You will forge strong relationships with customers and account teams, develop a deep technical understanding of their Salesforce implementation, and champion proactive services and best practices. These activities will enable you to proactively set customers up for success through platform optimisation, with particular care during critically important peak events. You will occasionally act as a point of contact during major incidents, owning customer expectations and communications through to resolution. The CSM acts as the technical primary interface on behalf of customers, working closely across internal and external collaborators - including partners and ISVs - to address customer needs. The ideal CSM has an extraordinary focus on customer success, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys building relationships, has excellent collaboration skills, and can learn new technologies quickly. Responsibilities Serve as the single point of customer accountability, responsible for orchestrating all Signature deliverables, experience, renewal, and expansion Build and maintain stakeholder relationships with IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature Help customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalogue of services Providing timely, proactive Salesforce feature guidance aligned to customer areas of interest Advising on the adoption of new Salesforce features across annual release schedules and identifying potential implementation risks Communicate and demonstrate the value of Signature Success, ensuring all collaborators understand it so customers continue to renew Advocate for customers during the triage and resolution of high-severity cases to support timely resolution Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement Build strong cross-functional relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Occasionally be available for after-hours or weekend coverage depending on customer need Adapt to evolving role requirements in line with Salesforce's strategic direction Required Qualifications 7+ years of relevant industry experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical/Solutions Architecture Excellent English communication and presentation skills, with demonstrated ability to influence and communicate effectively at all levels - including executive and C-suite Ability to analyse technical concepts, translate them into business terms, and map business requirements to technical features Ability to explain complex technical concepts in accessible language to customers, and clearly translate customer needs to internal teams Knowledge of software development processes and design methodologies Experience leading cross-functional teams to facilitate the resolution or disposition of customer needs or projects A degree or equivalent experience. Experience will be evaluated based on the skills and behaviours relevant to this role - including extracurricular leadership, military service, volunteer roles, and other professional experience Preferred Qualifications 2+ years of experience in the Salesforce ecosystem Salesforce product certifications (e.g. Administrator, Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant) Knowledge of Salesforce products, features, capabilities, best use, and deployment practices Experience across Consumer Goods / Retail / Manufacturing / Automotive / Energy / Utilities industry is preferred Location & Travel This position requires the flexibility to travel to the London office 3 days a week. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Aug 18, 2026
Full time
About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary point of contact for Salesforce's largest and highest-profile customers. You will partner with a small portfolio of assigned accounts, maintaining a continual focus on customers' business goals to improve their overall technical and operational health and help them realise maximum value from their Salesforce investment. As a trusted advisor, you will build a track record in customer success through excellent communication and extensive knowledge of the Salesforce platform - translating business needs into solutions. You will forge strong relationships with customers and account teams, develop a deep technical understanding of their Salesforce implementation, and champion proactive services and best practices. These activities will enable you to proactively set customers up for success through platform optimisation, with particular care during critically important peak events. You will occasionally act as a point of contact during major incidents, owning customer expectations and communications through to resolution. The CSM acts as the technical primary interface on behalf of customers, working closely across internal and external collaborators - including partners and ISVs - to address customer needs. The ideal CSM has an extraordinary focus on customer success, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys building relationships, has excellent collaboration skills, and can learn new technologies quickly. Responsibilities Serve as the single point of customer accountability, responsible for orchestrating all Signature deliverables, experience, renewal, and expansion Build and maintain stakeholder relationships with IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature Help customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalogue of services Providing timely, proactive Salesforce feature guidance aligned to customer areas of interest Advising on the adoption of new Salesforce features across annual release schedules and identifying potential implementation risks Communicate and demonstrate the value of Signature Success, ensuring all collaborators understand it so customers continue to renew Advocate for customers during the triage and resolution of high-severity cases to support timely resolution Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement Build strong cross-functional relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Occasionally be available for after-hours or weekend coverage depending on customer need Adapt to evolving role requirements in line with Salesforce's strategic direction Required Qualifications 7+ years of relevant industry experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical/Solutions Architecture Excellent English communication and presentation skills, with demonstrated ability to influence and communicate effectively at all levels - including executive and C-suite Ability to analyse technical concepts, translate them into business terms, and map business requirements to technical features Ability to explain complex technical concepts in accessible language to customers, and clearly translate customer needs to internal teams Knowledge of software development processes and design methodologies Experience leading cross-functional teams to facilitate the resolution or disposition of customer needs or projects A degree or equivalent experience. Experience will be evaluated based on the skills and behaviours relevant to this role - including extracurricular leadership, military service, volunteer roles, and other professional experience Preferred Qualifications 2+ years of experience in the Salesforce ecosystem Salesforce product certifications (e.g. Administrator, Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant) Knowledge of Salesforce products, features, capabilities, best use, and deployment practices Experience across Consumer Goods / Retail / Manufacturing / Automotive / Energy / Utilities industry is preferred Location & Travel This position requires the flexibility to travel to the London office 3 days a week. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. 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Job Overview SoftSight is built by people who have lived inside the workflow we're replacing - supplier emails, gut feel negotiation, re fields you only caught after the client did. If that sounds familiar, we want to talk. Why SoftSight Six reasons people stay after they join. Core Values Real problems, not theoretical ones - Every feature on our roadmap started as someone's 11 PM Slack message. We don't invent demand - we build for pain we've felt personally. Operators first culture - Half the team comes from inside MR agencies. The other half learned by sitting next to PMs for six months before writing a line of code. Small team, large ownership - You will own a surface area, not a ticket queue. Decisions get made by the person closest to the customer - usually you. Remote first, async default - Two synchronous rituals a week. Everything else is written. We hire from anywhere we can pay fairly and run a clean tax footprint. Honest about the stage - Pre revenue founders pricing, public roadmap, no fake metrics. We'll tell you what isn't working before you ask. Open roles Four roles open today. The same review for all of them. Head of Supply Own the supplier side of the platform end to end - network strategy, commercial terms, panel onboarding standards. You've sat on both sides of the RFQ and know where the margin actually lives. Senior Project Manager Lead a portfolio of cohort agencies through onboarding, the first three studies, and the messy edges in between. Half customer success, half product feedback. Wire up survey platforms, supplier networks, and SSO. You will be the first technical voice every new cohort agency meets - and the one they trust by Week 2. Own the relationship from Week 3 onward. Read product usage like a daily newspaper. Spot churn three months before it happens. Talk to humans, not dashboards.
Aug 18, 2026
Full time
Job Overview SoftSight is built by people who have lived inside the workflow we're replacing - supplier emails, gut feel negotiation, re fields you only caught after the client did. If that sounds familiar, we want to talk. Why SoftSight Six reasons people stay after they join. Core Values Real problems, not theoretical ones - Every feature on our roadmap started as someone's 11 PM Slack message. We don't invent demand - we build for pain we've felt personally. Operators first culture - Half the team comes from inside MR agencies. The other half learned by sitting next to PMs for six months before writing a line of code. Small team, large ownership - You will own a surface area, not a ticket queue. Decisions get made by the person closest to the customer - usually you. Remote first, async default - Two synchronous rituals a week. Everything else is written. We hire from anywhere we can pay fairly and run a clean tax footprint. Honest about the stage - Pre revenue founders pricing, public roadmap, no fake metrics. We'll tell you what isn't working before you ask. Open roles Four roles open today. The same review for all of them. Head of Supply Own the supplier side of the platform end to end - network strategy, commercial terms, panel onboarding standards. You've sat on both sides of the RFQ and know where the margin actually lives. Senior Project Manager Lead a portfolio of cohort agencies through onboarding, the first three studies, and the messy edges in between. Half customer success, half product feedback. Wire up survey platforms, supplier networks, and SSO. You will be the first technical voice every new cohort agency meets - and the one they trust by Week 2. Own the relationship from Week 3 onward. Read product usage like a daily newspaper. Spot churn three months before it happens. Talk to humans, not dashboards.
Watergate helps buildings detect leaks, cut water waste, and reduce the carbon footprint of every litre, proving the impact with data. We're building the missing circuit breaker for water. Every building has fire protection. Every building has security. Almost none have proper water protection, despite leaks causing huge financial and operational damage. We're here to fix that. Now we need a Head of Operations and Customer Success. We're at the point where the founder can't be the operational backbone - or the central point of contact for our most important customers - on their own. We need a senior leader who can help run the business, turn priorities into execution and make sure every customer gets lasting value from Watergate. This is a hands-on leadership role spanning two closely connected areas: running the company effectively and making our product work for our customers. You'll keep the business moving across delivery, finance, people and internal systems, while owning the customer journey after installation - from onboarding and training through adoption, ongoing support and long-term value realisation. Our anchor clients are major organisations with multiple stakeholders, buildings and operational priorities. You'll build trusted relationships across those organisations, understand what success looks like for them and be their principal point of contact when questions or problems arise. In addition to B2B customer support, you'll also lead the wider Customer Experience function, including D2C customer service, tickets, complaints and returns. This isn't a role for someone who wants to manage from a distance. You'll be in it - talking to customers, solving problems, building systems and improving how we work. We're deliberately lean. That's not code for chaotic. It means small team, high trust, high ownership and high output. We also use AI tools heavily across the business: operations, admin, analysis, research, communication and execution. Not because it sounds modern, but because it's how a small team moves faster and does better work. You don't need to be technical, but you do need to be genuinely AI-native in how you work. If you're not already using tools like Claude or ChatGPT regularly to improve speed, quality and output, this probably isn't the right fit. We have an operating company in the UK, a subsidiary in Poland, ongoing R&D, and plans to expand internationally. More moving parts, more opportunities, and more need for someone who can bring order without adding drag. This is a place for people who work hard, think clearly and use tools intelligently. Two out of three won't cut it. If you like building the machine while it's running, keep reading. What you'll own Customer success and strategic relationships - Owning the post-installation customer journey for our key B2B clients. You'll build trusted relationships across our anchor client organisations and act as their principal point of contact, understanding their objectives, coordinating the resolution of issues and ensuring commitments are delivered. Onboarding, training and adoption - Helping customers use the technology, app and dashboard effectively; interpret insights; manage alerts; and understand their water savings and wider benefits. You'll help them embed Watergate into day-to-day operations and realise measurable value over time. Customer experience leadership - Leading the CX function across B2B and D2C customers, including support tickets, complaints, troubleshooting, returns and escalations. You'll set service standards and improve response and resolution processes. Customer insight and continuous improvement - Turning customer feedback, recurring issues and usage patterns into better products, processes and communications, working closely with product, technical, sales and delivery teams. Finance and commercial - Cashflow, budgets, payroll, invoicing, and reporting to the board, shareholders and investors. You'll work with our bookkeeper and accountant across both UK and Polish entities. You don't need to be a finance specialist, but you do need to read the numbers and act on them. People - Recruitment, onboarding, HR and culture across the UK and Poland. As we grow the team, you'll help build the function. International expansion - As we move into new markets, you'll help build the processes, partnerships and operational foundations that make it possible. Strategy and execution - Partnering with the CEO on planning, fundraising prep, investor communication, and the decisions that don't fit neatly into anyone else's job description. Spotting friction before it becomes a problem, and helping sort it early. Systems and tools - Improving how we work, including where AI can remove manual work, speed up decisions and increase output. Office operations - Keeping the office, systems, documentation and suppliers running properly What we're looking for 5+ years in operations, client delivery, business operations, chief of staff or a similar role in a fast-moving company, including time inside an early-stage or scaling startup Experience establishing and owning customer or stakeholder relationships, bonus if this includes training and customer support A strong relationship-builder who can earn the trust of stakeholders at different levels and take ownership of customer issues through to resolution Strong operational judgement and a bias for action Commercially literate - comfortable with budgets, numbers and board-level reporting Highly organised, reliable, and calm under pressure Comfortable owning a wide brief and switching between strategic and practical work in the same hour Clear, professional communicator with corporates, investors, partners and internal teams Someone who builds systems, not just manages tasks Genuinely AI-native - already using Claude, ChatGPT or similar tools regularly, and always looking for ways to push them further Strong with Google Workspace, spreadsheets and modern workplace tools Bonus if you've worked across multiple entities or jurisdictions Bonus if you've worked with property companies, facilities teams, housing providers or elsewhere in the built environment Hands-on, with no ego about the work 100% in-office in London (Sustainable Ventures, County Hall, Waterloo) You'll probably do well here if you Like ownership more than oversight See loose ends before other people do Bring order to a fast-moving environment without draining the energy out of it Enjoy building trusted, long-term relationships with customers or stakeholders Can translate technical or operational detail into clear communication and guidance Care about what happens after a project is delivered and whether end users are actually getting value from the product Are as comfortable solving small operational problems as improving bigger systems Like using new tools when they make the work better Want to play a meaningful role in building a company, not just filling a seat in one What you'll get Meaningful equity Life and health insurance Whatever tools you need to do the job properly Real scope to shape how the company operates and how customers experience our product Close partnership with the founder and visibility across the whole business Genuine room for the role to grow as the company grows A smart, ambitious team building something that matters Location Full-time and on-site in London at our new offices in Sustainable Ventures, County Hall Hiring process We move fast and we don't waste your time. Initial screening call - fit, motivation and practicalities Take-home task - a realistic operations or business problem you'd actually face here. We respect your time and won't ask for more than a few hours Problem-solving interview - we'll walk through your task and a live business scenario. We're looking for structured thinking and clear judgement, not memorised frameworks Informal final stage with the founder and a senior team member - relaxed setting, outside the office. The work questions are mostly answered by this point. This one is about whether we'd actually want to spend our days working together. References and offer No bloated process. Just enough to know, on both sides, whether this is right.
Aug 18, 2026
Full time
Watergate helps buildings detect leaks, cut water waste, and reduce the carbon footprint of every litre, proving the impact with data. We're building the missing circuit breaker for water. Every building has fire protection. Every building has security. Almost none have proper water protection, despite leaks causing huge financial and operational damage. We're here to fix that. Now we need a Head of Operations and Customer Success. We're at the point where the founder can't be the operational backbone - or the central point of contact for our most important customers - on their own. We need a senior leader who can help run the business, turn priorities into execution and make sure every customer gets lasting value from Watergate. This is a hands-on leadership role spanning two closely connected areas: running the company effectively and making our product work for our customers. You'll keep the business moving across delivery, finance, people and internal systems, while owning the customer journey after installation - from onboarding and training through adoption, ongoing support and long-term value realisation. Our anchor clients are major organisations with multiple stakeholders, buildings and operational priorities. You'll build trusted relationships across those organisations, understand what success looks like for them and be their principal point of contact when questions or problems arise. In addition to B2B customer support, you'll also lead the wider Customer Experience function, including D2C customer service, tickets, complaints and returns. This isn't a role for someone who wants to manage from a distance. You'll be in it - talking to customers, solving problems, building systems and improving how we work. We're deliberately lean. That's not code for chaotic. It means small team, high trust, high ownership and high output. We also use AI tools heavily across the business: operations, admin, analysis, research, communication and execution. Not because it sounds modern, but because it's how a small team moves faster and does better work. You don't need to be technical, but you do need to be genuinely AI-native in how you work. If you're not already using tools like Claude or ChatGPT regularly to improve speed, quality and output, this probably isn't the right fit. We have an operating company in the UK, a subsidiary in Poland, ongoing R&D, and plans to expand internationally. More moving parts, more opportunities, and more need for someone who can bring order without adding drag. This is a place for people who work hard, think clearly and use tools intelligently. Two out of three won't cut it. If you like building the machine while it's running, keep reading. What you'll own Customer success and strategic relationships - Owning the post-installation customer journey for our key B2B clients. You'll build trusted relationships across our anchor client organisations and act as their principal point of contact, understanding their objectives, coordinating the resolution of issues and ensuring commitments are delivered. Onboarding, training and adoption - Helping customers use the technology, app and dashboard effectively; interpret insights; manage alerts; and understand their water savings and wider benefits. You'll help them embed Watergate into day-to-day operations and realise measurable value over time. Customer experience leadership - Leading the CX function across B2B and D2C customers, including support tickets, complaints, troubleshooting, returns and escalations. You'll set service standards and improve response and resolution processes. Customer insight and continuous improvement - Turning customer feedback, recurring issues and usage patterns into better products, processes and communications, working closely with product, technical, sales and delivery teams. Finance and commercial - Cashflow, budgets, payroll, invoicing, and reporting to the board, shareholders and investors. You'll work with our bookkeeper and accountant across both UK and Polish entities. You don't need to be a finance specialist, but you do need to read the numbers and act on them. People - Recruitment, onboarding, HR and culture across the UK and Poland. As we grow the team, you'll help build the function. International expansion - As we move into new markets, you'll help build the processes, partnerships and operational foundations that make it possible. Strategy and execution - Partnering with the CEO on planning, fundraising prep, investor communication, and the decisions that don't fit neatly into anyone else's job description. Spotting friction before it becomes a problem, and helping sort it early. Systems and tools - Improving how we work, including where AI can remove manual work, speed up decisions and increase output. Office operations - Keeping the office, systems, documentation and suppliers running properly What we're looking for 5+ years in operations, client delivery, business operations, chief of staff or a similar role in a fast-moving company, including time inside an early-stage or scaling startup Experience establishing and owning customer or stakeholder relationships, bonus if this includes training and customer support A strong relationship-builder who can earn the trust of stakeholders at different levels and take ownership of customer issues through to resolution Strong operational judgement and a bias for action Commercially literate - comfortable with budgets, numbers and board-level reporting Highly organised, reliable, and calm under pressure Comfortable owning a wide brief and switching between strategic and practical work in the same hour Clear, professional communicator with corporates, investors, partners and internal teams Someone who builds systems, not just manages tasks Genuinely AI-native - already using Claude, ChatGPT or similar tools regularly, and always looking for ways to push them further Strong with Google Workspace, spreadsheets and modern workplace tools Bonus if you've worked across multiple entities or jurisdictions Bonus if you've worked with property companies, facilities teams, housing providers or elsewhere in the built environment Hands-on, with no ego about the work 100% in-office in London (Sustainable Ventures, County Hall, Waterloo) You'll probably do well here if you Like ownership more than oversight See loose ends before other people do Bring order to a fast-moving environment without draining the energy out of it Enjoy building trusted, long-term relationships with customers or stakeholders Can translate technical or operational detail into clear communication and guidance Care about what happens after a project is delivered and whether end users are actually getting value from the product Are as comfortable solving small operational problems as improving bigger systems Like using new tools when they make the work better Want to play a meaningful role in building a company, not just filling a seat in one What you'll get Meaningful equity Life and health insurance Whatever tools you need to do the job properly Real scope to shape how the company operates and how customers experience our product Close partnership with the founder and visibility across the whole business Genuine room for the role to grow as the company grows A smart, ambitious team building something that matters Location Full-time and on-site in London at our new offices in Sustainable Ventures, County Hall Hiring process We move fast and we don't waste your time. Initial screening call - fit, motivation and practicalities Take-home task - a realistic operations or business problem you'd actually face here. We respect your time and won't ask for more than a few hours Problem-solving interview - we'll walk through your task and a live business scenario. We're looking for structured thinking and clear judgement, not memorised frameworks Informal final stage with the founder and a senior team member - relaxed setting, outside the office. The work questions are mostly answered by this point. This one is about whether we'd actually want to spend our days working together. References and offer No bloated process. Just enough to know, on both sides, whether this is right.
Watergate AI Limited in London is seeking a Head of Operations and Customer Success to lead two linked areas: running the business and ensuring customers realise value from our water-management technology. This hands-on senior role sits with the founder's oversight, coordinating delivery, finance, people and internal systems while owning post-installation customer journeys. You'll build trusted relationships with anchor B2B clients, manage onboarding and adoption, shape the customer experience
Aug 18, 2026
Full time
Watergate AI Limited in London is seeking a Head of Operations and Customer Success to lead two linked areas: running the business and ensuring customers realise value from our water-management technology. This hands-on senior role sits with the founder's oversight, coordinating delivery, finance, people and internal systems while owning post-installation customer journeys. You'll build trusted relationships with anchor B2B clients, manage onboarding and adoption, shape the customer experience
Customer Service Team Leader Location: Newry (Granite Exchange) Northern Ireland Hybrid 50% WFH / 50% Onsite. We're flexible on the days you chose to come to the office. Hours: Monday to Friday 09 00 & 40 hours per week Contract : Permanent Salary : £27135 click apply for full job details
Aug 18, 2026
Full time
Customer Service Team Leader Location: Newry (Granite Exchange) Northern Ireland Hybrid 50% WFH / 50% Onsite. We're flexible on the days you chose to come to the office. Hours: Monday to Friday 09 00 & 40 hours per week Contract : Permanent Salary : £27135 click apply for full job details
Do you enjoy helping people and want to build your confidence in a fast-paced, supportive environment? If you're looking for a role where you can develop your customer service skills and be part of a collaborative team, this could be the opportunity for you. You'll be joining Shared Services Connected Ltd (SSCL) as a Call Handler within our Customer Experience team, supporting a range of Government clients. Acting as the first point of contact for customers, you'll play an important role in delivering a high-quality service and ensuring queries are resolved effectively. You'll work closely with your team, which includes Team Leaders and colleagues in a supportive and engaging environment where knowledge is shared and achievements are recognised. With regular team activities - from wellbeing initiatives to volunteering events - you'll be part of a team that values connection, development and having fun at work. This is a hybrid role based in Newport, with Thursdays and Fridays in the office and the rest of the week working remotely. What you'll be doing: Handling incoming calls as the first point of contact, responding to customer queries within agreed service levels. Recording accurate information in the STARS service desk system to support effective case management. Monitoring and progressing support tickets to meet contractual service level agreements. Managing multiple queries in a fast-paced environment while maintaining quality standards. Escalating complex issues to the Technical Coordinator or appropriate teams when required. Providing occasional out-of-hours support on a call-duty basis where needed. What you'll bring: Experience in a customer-focused role such as contact centre, retail or hospitality. Confidence handling customer queries via phone, email or digital channels. Strong organisational skills with the ability to manage multiple tasks effectively. Attention to detail when recording and managing information accurately. Ability to work in a fast-paced environment while maintaining quality standards. Confidence using systems to track and resolve customer queries. It would be great if you had: Knowledge of IT systems or service desk environments. Experience using call management or ticketing software. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: Newport (hybrid working). Security Clearance Level: SC. Internal Recruiter: Kayleigh. Salary: £27,088.06. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Shared Services Connected Ltd (SSCL), part of the Sopra Steria UK Family, is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £950 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and recognises SSCL as one of Great Place To Work UK's best workplaces. We deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK. Come join us!
Aug 18, 2026
Full time
Do you enjoy helping people and want to build your confidence in a fast-paced, supportive environment? If you're looking for a role where you can develop your customer service skills and be part of a collaborative team, this could be the opportunity for you. You'll be joining Shared Services Connected Ltd (SSCL) as a Call Handler within our Customer Experience team, supporting a range of Government clients. Acting as the first point of contact for customers, you'll play an important role in delivering a high-quality service and ensuring queries are resolved effectively. You'll work closely with your team, which includes Team Leaders and colleagues in a supportive and engaging environment where knowledge is shared and achievements are recognised. With regular team activities - from wellbeing initiatives to volunteering events - you'll be part of a team that values connection, development and having fun at work. This is a hybrid role based in Newport, with Thursdays and Fridays in the office and the rest of the week working remotely. What you'll be doing: Handling incoming calls as the first point of contact, responding to customer queries within agreed service levels. Recording accurate information in the STARS service desk system to support effective case management. Monitoring and progressing support tickets to meet contractual service level agreements. Managing multiple queries in a fast-paced environment while maintaining quality standards. Escalating complex issues to the Technical Coordinator or appropriate teams when required. Providing occasional out-of-hours support on a call-duty basis where needed. What you'll bring: Experience in a customer-focused role such as contact centre, retail or hospitality. Confidence handling customer queries via phone, email or digital channels. Strong organisational skills with the ability to manage multiple tasks effectively. Attention to detail when recording and managing information accurately. Ability to work in a fast-paced environment while maintaining quality standards. Confidence using systems to track and resolve customer queries. It would be great if you had: Knowledge of IT systems or service desk environments. Experience using call management or ticketing software. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: Newport (hybrid working). Security Clearance Level: SC. Internal Recruiter: Kayleigh. Salary: £27,088.06. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Shared Services Connected Ltd (SSCL), part of the Sopra Steria UK Family, is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £950 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and recognises SSCL as one of Great Place To Work UK's best workplaces. We deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK. Come join us!
The Opportunity: As a Dutch Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce reports based on the current situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Dutch and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Aug 18, 2026
Full time
The Opportunity: As a Dutch Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers. You are encouraged to ask questions, improve processes, and propose fresh solutions. We base your evaluation performance on meritocracy and invest in employee development to help progression and growth within the firm. The more value you can add, the quicker you will be on your way to earning more advanced opportunities. That is how our top executives got there, and we think you can do it too. In fact, we hope you will promote to your next role within 2 or more years (a typical outcome for successful employees). The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Counsellors, and many other parties. You will: Partner directly with top banks (who are our custodians) to assist with administrative and operational tasks Gain exposure to other European countries' businesses Help Investment Counsellors with relationship management by working with existing clients on operational inquiries Help produce reports based on the current situation of prospective clients Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) Native/Fluent Dutch and English skills You can connect with a wide array of audiences by phone and email with a focus on client service Work well in a collaborative, team-oriented setting Commitment to maintain quality of work while sticking to a timeline Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick In Office: Mon-Thurs Friday (Hybrid) What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your responsibilities will include: Engaging with customers via phone, email, and chat, providing them with expert advice and support Resolving queries and issues with professionalism and a smile Building strong relationships with clients to understand their needs better Collaborating with team members to improve processes and enhance customer experience Keeping up-to-date with our products and services to provide accurate information What We're Looking For: We want someone who is: Customer-focused: You genuinely enjoy helping people and thrive in a fast-paced environment. Communicative: You have excellent verbal and written communication skills, making it easy for customers to understand. Desired : Call Centre/Inbound call Experience Problem-solver: You can think on your feet and find solutions quickly, turning challenges into opportunities. Team player: You work well with others and contribute positively to a team atmosphere. Adaptable: You embrace change and are eager to learn new things in the ever-evolving financial landscape. What's In It For You? Competitive salary and benefits package Opportunities for professional development and growth within the company A friendly and supportive team culture Modern office environment located in a prime location Regular team-building activities and events Excited to Join Us? If you're ready to take the next step in your career and be part of a company that values its employees, we'd love to hear from you! Apply today and let's create a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 18, 2026
Full time
Join Our Team as a Customer Service Advisor! Are you ready to embark on an exciting journey in the world of finance and insurance? We're seeking an enthusiastic and dedicated Customer Service Advisor to join our vibrant team in Warwick! If you have a passion for helping customers and want to make a real difference, we want to hear from you! Why Choose Us? At our esteemed financial institution, we pride ourselves on delivering exceptional service to our valued clients. Our commitment to excellence is matched only by our dedication to creating a supportive and dynamic work environment. Join us, and you'll be part of a team that is not just about numbers, but about people! Key Details: Position: Customer Service Advisor Contract Type: Permanent Location: Warwick In Office: Mon-Thurs Friday (Hybrid) What You'll Do: As a Customer Service Advisor, your role will be pivotal in ensuring our clients receive outstanding service. Your responsibilities will include: Engaging with customers via phone, email, and chat, providing them with expert advice and support Resolving queries and issues with professionalism and a smile Building strong relationships with clients to understand their needs better Collaborating with team members to improve processes and enhance customer experience Keeping up-to-date with our products and services to provide accurate information What We're Looking For: We want someone who is: Customer-focused: You genuinely enjoy helping people and thrive in a fast-paced environment. Communicative: You have excellent verbal and written communication skills, making it easy for customers to understand. Desired : Call Centre/Inbound call Experience Problem-solver: You can think on your feet and find solutions quickly, turning challenges into opportunities. Team player: You work well with others and contribute positively to a team atmosphere. Adaptable: You embrace change and are eager to learn new things in the ever-evolving financial landscape. What's In It For You? Competitive salary and benefits package Opportunities for professional development and growth within the company A friendly and supportive team culture Modern office environment located in a prime location Regular team-building activities and events Excited to Join Us? If you're ready to take the next step in your career and be part of a company that values its employees, we'd love to hear from you! Apply today and let's create a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Our client, a leading Insurance Business offering a wide range of products and services, is looking for an experienced Part Time Telemarketer to join their team. This role requires a professional who can confidently engage with local businesses to identity opportunities, initiate conversations and support networking campaigns. As Part Time Telemarketer, you will be responsible for generating and securing new business opportunities by identifying and generating high quality leads for their Commercial, Personal and Financial Service Teams. The ideal candidate will have experience in Telemarketing or Lead Generation, ideally within Insurance or Financial Services, with a proven track record of identifying and engaging with new business opportunities. What you will do as Telemarketer: Business Development - Proactively source and qualify potential new business opportunities across commercial and personal insurance, as well as financial services Relationship Building - Develop strong working relationships with local businesses, community groups, and stakeholders to create long-term lead opportunities and generate referrals Appointment Setting - Arrange appointments for new business opportunities to be followed up by the Commercial sales team CRM & Data Management - Accurately record and monitor lead activity within internal CRM systems, ensuring all interactions are logged and followed up in a timely and professional manner Cross-Selling - Identify opportunities to cross-sell or refer clients to other areas of the business, including insurance, financial services, risk management, and health & safety consultancy, passing qualified leads to the relevant specialists Compliance & Conduct - Operate in a fully compliant, customer-focused manner, adhering to FCA principles and the organisation's internal policies at all times. What they need a Telemarketer to have: Ideally understanding of general Insurance and/or Financial Services Industries Excellent communication skills Confidence in approaching and speaking with new people Energetic, self-motivated, and proactive mindset Experience with CRM systems or lead-tracking tools Strong attention to detail in logging and qualifying leads What they offer: Comprehensive training and development, including technical knowledge and sales skills A supportive and friendly working environment 25 days' holiday plus bank holidays Company pension scheme If you think you have the relevant skills and experience required to be a great match for this role, send your CV through today or contact the office to discuss in more detail. JBRP1_UKTJ
Aug 18, 2026
Full time
Our client, a leading Insurance Business offering a wide range of products and services, is looking for an experienced Part Time Telemarketer to join their team. This role requires a professional who can confidently engage with local businesses to identity opportunities, initiate conversations and support networking campaigns. As Part Time Telemarketer, you will be responsible for generating and securing new business opportunities by identifying and generating high quality leads for their Commercial, Personal and Financial Service Teams. The ideal candidate will have experience in Telemarketing or Lead Generation, ideally within Insurance or Financial Services, with a proven track record of identifying and engaging with new business opportunities. What you will do as Telemarketer: Business Development - Proactively source and qualify potential new business opportunities across commercial and personal insurance, as well as financial services Relationship Building - Develop strong working relationships with local businesses, community groups, and stakeholders to create long-term lead opportunities and generate referrals Appointment Setting - Arrange appointments for new business opportunities to be followed up by the Commercial sales team CRM & Data Management - Accurately record and monitor lead activity within internal CRM systems, ensuring all interactions are logged and followed up in a timely and professional manner Cross-Selling - Identify opportunities to cross-sell or refer clients to other areas of the business, including insurance, financial services, risk management, and health & safety consultancy, passing qualified leads to the relevant specialists Compliance & Conduct - Operate in a fully compliant, customer-focused manner, adhering to FCA principles and the organisation's internal policies at all times. What they need a Telemarketer to have: Ideally understanding of general Insurance and/or Financial Services Industries Excellent communication skills Confidence in approaching and speaking with new people Energetic, self-motivated, and proactive mindset Experience with CRM systems or lead-tracking tools Strong attention to detail in logging and qualifying leads What they offer: Comprehensive training and development, including technical knowledge and sales skills A supportive and friendly working environment 25 days' holiday plus bank holidays Company pension scheme If you think you have the relevant skills and experience required to be a great match for this role, send your CV through today or contact the office to discuss in more detail. JBRP1_UKTJ
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 18, 2026
Full time
Start Date - 21/09/2026 Shift Pattern - We are offering 20 or 25 Hours, Part-Time Lates Monday - Friday 16:45 PM to 21:00 PM (We would also be flexiable with an earlier finish at 20:00pm if needed) 20 Hours per Week - Salary: £13,928.53 per year Plus incentives and bonus opportunities 25 Hours per Week - Salary: £17,410.67 per year Plus incentives and bonus opportunities With no weekend working and a schedule designed to fit around your life, this is a great opportunity to build a rewarding career while maintaining the work-life balance that matters most. Looking for a role that works around family life, childcare, studies or other commitments? Our part-time evening shifts offer the flexibility to keep your days free while enjoying every weekend off. If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our Truro team's full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Truro contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £13,928.53 which goes up to £14,260.27 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Customer Care Coordinator Location: Redditch (Office & Site Based) Salary: Up to £32,000 per annum Full Time, Monday to Friday Pertemps are delighted to be recruiting on behalf of a leading UK housebuilder for a Customer Care Coordinator to join their busy Customer Care team in Redditch. This is a fantastic opportunity to join a well-established business that designs and builds high-quality new homes across the UK. As the first point of contact for homeowners after they move into their new property, you will play a key role in delivering an exceptional customer experience and ensuring any issues are resolved efficiently and professionally. Key Responsibilities • Contact new homeowners to congratulate them on their new home and introduce yourself as their dedicated Customer Care Coordinator. • Act as the main point of contact for customers, responding to enquiries, maintenance requests and snagging issues. • Coordinate repairs, ranging from minor defects to more complex maintenance concerns. • Liaise closely with Site Managers, subcontractors and internal departments to ensure issues are resolved promptly. • Build strong working relationships with site teams and homeowners to achieve positive outcomes. • Visit developments when required to meet with homeowners and discuss any concerns in person. • Keep customers informed throughout the repair process, providing regular updates. • Maintain accurate records of customer interactions and outstanding works. • Handle complaints professionally, demonstrating empathy, resilience and a solutions-focused approach. • Ensure all customer queries are managed within agreed service levels. About You • Previous experience within a customer service, customer care or complaints handling role. • Confident dealing with challenging conversations and managing customer expectations. • Excellent communication and relationship-building skills. • Highly organised with the ability to prioritise a busy workload. • Resilient, calm under pressure and able to remain professional in difficult situations. • Strong administrative and IT skills. • Full UK driving licence and own transport, as occasional travel to developments will be required. If you're passionate about delivering outstanding customer service and enjoy building relationships while solving problems, we'd love to hear from you. Apply today through Pertemps.
Aug 18, 2026
Full time
Customer Care Coordinator Location: Redditch (Office & Site Based) Salary: Up to £32,000 per annum Full Time, Monday to Friday Pertemps are delighted to be recruiting on behalf of a leading UK housebuilder for a Customer Care Coordinator to join their busy Customer Care team in Redditch. This is a fantastic opportunity to join a well-established business that designs and builds high-quality new homes across the UK. As the first point of contact for homeowners after they move into their new property, you will play a key role in delivering an exceptional customer experience and ensuring any issues are resolved efficiently and professionally. Key Responsibilities • Contact new homeowners to congratulate them on their new home and introduce yourself as their dedicated Customer Care Coordinator. • Act as the main point of contact for customers, responding to enquiries, maintenance requests and snagging issues. • Coordinate repairs, ranging from minor defects to more complex maintenance concerns. • Liaise closely with Site Managers, subcontractors and internal departments to ensure issues are resolved promptly. • Build strong working relationships with site teams and homeowners to achieve positive outcomes. • Visit developments when required to meet with homeowners and discuss any concerns in person. • Keep customers informed throughout the repair process, providing regular updates. • Maintain accurate records of customer interactions and outstanding works. • Handle complaints professionally, demonstrating empathy, resilience and a solutions-focused approach. • Ensure all customer queries are managed within agreed service levels. About You • Previous experience within a customer service, customer care or complaints handling role. • Confident dealing with challenging conversations and managing customer expectations. • Excellent communication and relationship-building skills. • Highly organised with the ability to prioritise a busy workload. • Resilient, calm under pressure and able to remain professional in difficult situations. • Strong administrative and IT skills. • Full UK driving licence and own transport, as occasional travel to developments will be required. If you're passionate about delivering outstanding customer service and enjoy building relationships while solving problems, we'd love to hear from you. Apply today through Pertemps.
