2026 Call Centre / CustomerService jobs

About the role Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It s a committed role, full of everyday challenges, but that s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. You will be responsible for Serving customers on our checkouts ensuring they receive an easy, seamless personalised experience Delivering department routines Manually condensing stock and handling products with care to maintain product quality Championing the reduction of food waste Following company policies and adhering to health and safety guidelines Being knowledgeable about the products and services in my store and helping customers by giving great natural service Replenishing products within my store At times, you may be required to accept deliveries into the store From time to time, we may need you to cover and be responsible for the store. We will provide full training and an additional skills payment is made for the time you complete this responsibility. We will talk to you about these details specifically - this is not a compulsory requirement. You will need A passion for delivering great service, greeting customers with a smile and serving them with pride The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip To take the initiative and make decisions that are right for our customers Work well within a team and communicate openly with others Build relationships with colleagues to create a team spirit, having fun and celebrating success Be at work on time, well presented ready to be a brand ambassador About us Our vision here at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is Serving Britain's shoppers a little better every day . Our business was built with a simple mission - to be the champion for customers, helping them to enjoy a better quality of life and an easier way of living. This hasn't changed. Customers want great products at great value which they can buy easily and it's our job to deliver this in the right way for them. In the UK, we serve some 66 shoppers every second, so it's our goal to ensure every one of those customers experiences just a little better service on each visit. At Tesco, inclusion means that Everyone s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging. Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve. Please note Tesco will only recruit individuals who have passed the school leaver s age. To find out the school leavers age for your country please visit the following link; We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. For more information about us please visit What s in it for you Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) 10% Discount Card increasing to 15% after every pay for a 4 day period Life assurance Retirement saving plan Great colleague deals and discounts, saving you money on everyday purchases Uniform provided Click here to read more about the benefits we have available for our colleagues Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want. Our Employee Assistance Programme helps you deal with life s challenges. Financial wellness - Tesco has partnered with experts to help you make the most of your money Get involved in a range of fundraising activities with our long-term charity partners

Customer Service Representative Everyday Banking Are you passionate about Customer Service? Our client is a Global Financial Organisation who has launched a new digital bank based in the UK. As such they have created a best in class customer service function in Edinburgh and are on the hunt for talented Customer Service Representative's to join them and lead from the front. Bringing a wealth of customer service experience, particularly from a banking background, you will be expected to consistently deliver exceptional customer service during their initial launch and as they grow. As part of an elite team you would be expected to take ownership of every call and resolve each one in a positive manner. Whilst it is important to make a good first impression, your last impression is certainly more lasting. Our client will offer exceptional training and support to ensure you have all the tools and help to succeed. To be considered for this role you must be able to demonstrate the following experience and competencies: * Customer Service Background * Be obsessed with delivering 1st class customer service * Have excellent communication skills, both written and oral * Be empathetic and a problem solver * Be a Change Champion for processes and products for colleagues and customers. * Don't be scared to be ambitious * Be efficient, talk and type whilst being able to fully resolve all queries * Be inquisitive, ask why something has happened and then to fix it * Be a Team Player and Brand Advocate. * Have a passion to learn and self-develop. * Have the capacity to learn and willingness to go above and beyond * Share best practice * 100% complaint at all times * Flexible Full time 35 hours per week from their fabulous Edinburgh office you can choose to work 4 or 5 days per week after the training period. Salary - £22,000 - £23,000 DOE with a host of benefits and a real opportunity for progression. If this sounds like you, then let it be you and apply. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

End Date Sunday 10 July 2022 Salary Range £19,292 - £19,330 Agile Working Options Flexible / Variable Hours Job Description Summary A branch based opportunity Job Description Part Time - 28 Hours per week At Lloyds we re being driven by a clear purpose; to Help Britain recover. Across the Group our branch colleagues are passionate about making a difference to customers, businesses and communities. With us you ll get genuine opportunities to learn and develop as part of our inclusive, values-led organisation. As a Customer Service Assistant in our Bangor pool you d be working across our friendly Pwllheli and Caernafonnbranches. We'd be looking for the following things in you: Honest, conscientious and genuine, caring about helping people move forward with their finances. The ability to quickly build rapport to understand your Customer's needs to give them a truly excellent experience. Acting with care and integrity - making time to resolve queries and building the trust to provide great service. You could be greeting customers at the welcome desk, helping them at the counter or working in other branch areas. And you ll make the most of your best talent - just wanting to help people using our latest in-branch technologies and digital services. What else do we need? We'll need you to be hardworking ideally with previous experience of delivering excellent service - no banking or finance experience is necessary. Great attention to detail (forms, figures, systems, cash etc.) You ll be a genuine teammate - collaborating with your branch colleagues to ensure our customers' needs are met. We also need your flexibility to work across a number of branches in the local area and some Saturdays when needed. In return, we'll be totally committed to investing in you. From Day 1 we ll provide all support you'll need - many of our colleagues gain an industry qualification or develop careers in the wider organisation. Our employee benefits package gives you a range of flexible options including receiving additional cash payments, retail discount vouchers, medical heath cover or buying/sell holidays. Everything is geared to suit your lifestyle... This is on top of investing in your future through generous pensions, share schemes etc. Our full time salaries currently start from c£19,292 - depending on experience and hours worked (pro rata for part time). Including your flexible benefits, your equivalent starting salary will be c£20,000. Once a year you'll also have the option to give a day to support initiatives within your local community and make even more of a difference. We're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. Just let us know if you need any reasonable adjustments made to our recruitment processes, we'll try to accommodate them... So if you have the passion for helping people we re looking for and you want to make a real difference to your community and career then we d love to hear from you... Our roles often generate a lot of interest and can close early so don't miss out this opportunity to apply! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Reference: TS/AA/12-05/368/4/PR1 Job Title: Helpdesk Coordinator Salary: £25000 Working Hours: Monday,Tuesday,Wednesday,Thursday,Friday - 07:00 - 15:30, 08:00 - 16:30, 09:30 - 18:00 - 37.5 hours per week Location: Airport Business Park, Glasgow Would you be interested to join a leading facilities management company with a reputation for excellence? Atalian Servest is currently recruiting for a Helpdesk Coordinator to join our passionate and driven team in Airport Business Park, Glasgow! Your primary responsibilities will include: Helpdesk Principle points of contact for customer enquiries, incoming calls and new work requests on our CAFM Concept System. Effective scheduling and planning of tasks for a group of engineers and suppliers within Scotland. Fast and accurate generation, and closure, of reactive work orders on the CAFM system. Acting as first point of contact for engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area. Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates. Effective jeopardy management of jobs within the designated area as well as supporting other team members across government contracts. Updating database of quotations, engineering overtime and statutory compliance certification where requested. Reporting Scheduled running of reports from CAFM Concept System and distribution to a nominated person(s). Proactive review of operational work in progress and updating account management with contract statistics. Providing specific performance reports relating to business area performance across all FM functions. Providing figures for monthly KPI reporting Administration Support Updating and recording of statutory compliance documentation for all contracted buildings. Reviewing and approving supplier invoices for subcontracted works and querying costs where required. Maintaining register of engineer overtime and holidays. Maintaining databases of supplier contacts, escalations, customer complaints and KPI failure mitigation. Experience and Qualifications: Strong Customer service skills. Helpdesk experience in facilities management. Strong knowledge of Microsoft Office packages. Knowledge and understanding of property-related issues. Experience in working to deadlines and effective time management. Excellent organisation skills. FM experience desirable. Benefits: Paid Holiday. Employee Referral Scheme. Learning and development opportunities. Supportive working culture and future progression opportunities. Mobile, legal, bicycle, breakdown, and retail discounts. Eye test and glasses reimbursement. Cycle 2 work scheme. How to apply? If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon! STRICTLY NO AGENCIES Atalian Servest is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.

Business Unit: Customer Experience Location: Croydon Salary £20,111 - £25,000 (pro rata) per annum DOE Contract Type: Permanent Part time 21.35 hours It s an exciting time to be joining Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We re on the lookout for like-minded individuals and innovators to help drive our strategy forward. We re also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin. Here s what it means for YOU: 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time) Up to five extra paid well-being days per year 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market leading Pension Private Medical Insurance Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness A digital-first colleague experience And, you get these Red Hot Rewards from day one! Our VM Hosts are the face of Virgin Money and have a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Croydon Store has an opportunity in their team so if you have a genuine passion for helping others and ready to make a real difference then we could be what you re looking for! Here s what you ll be doing Welcoming our lovely customers to the Store. Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking. Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution. Working with awesome colleagues across our Stores and offices so customers always have the right person to speak to when they need expert advice. You ll be an ambassador for Virgin Money, showcasing the amazing work we do and spreading the word through events both in store and in the local community. To be successful you ll need to bring Some experience of working within a customer service environment and a passion for delivering a brilliant service to customers. Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A keen interest in all things digital with a desire to keep up to date with up and coming technology news. It would be amazing if you have the following but it s not essential Some financial services experience. Knowledge of banking products. Inclusion at Virgin Money Inclusion is at the heart of everything we do here at Virgin Money. It s good for you, it s good for us and it s amazing for our customers. We know that great minds don t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We d love to hear from you so get in touch with our friendly team at Now the legal bit If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

Customer Care Colleague Location: Salisbury Duration: 6 months (initially). Hours/week: 35hours per week. Provisional Hours as per brief information No previous banking knowledge is needed. You can apply from retail, hospitality, travel or any customer related industry. Your integrity, communication and empathy is what Barclays is looking for. To get you off to a great start, you ll begin the contract with a six-week training programme, where you ll learn about Barclays, banking and the role. This training runs from Monday to Friday, from 9-5pm. After this, you ll join the Barclays team in Salisbury branch, working both in the branch and also from home. Barclays supports customers from Monday to Sunday, between 7am and 11pm and you ll work 35 hours a week during these hours. Build your skills with Barclays Barclays goal is to deliver an extraordinary customer experience every time. And the in-branch customer care teams are some of the people who make this happen. Working face-to-face, on the phone, via email or SMS, you ll create moments that matter to customers. This is a real opportunity to develop new skills. You ll start with a six-week training programme, where you will learn about Barclays products, policies and processes. You ll then be given ongoing support, to help you refine your knowledge and develop your skills. You don t need banking experience or financial services expertise, just strong communication skills and a customer-focused approach. How will you help Barclays customers? Listen, understand and build meaningful relationships with customers, then delight them by offering a professional, caring and outstanding level of service Be the first point of contact for customers in the branch, providing solutions and handing over issues to other team members Work with your team, be proactive and share ideas on how to improve things Manage and balance a till and take responsibility for cash management and control Update customers records and complete customer contact information Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary at the same time as dealing with busy periods of walk-in customers Able to use Microsoft Office tools to a high standard A real team player About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the details of the working pattern options for the role with the hiring manager. Your Benefits As a contract employee of Randstad Sourceright, you ll receive a wide range of financial and personal benefits. There s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. You ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Energy Advisor £15,708 per annum rising to £16,030 per annum following successful 6 months' probation period Part Time - 27.5 hours per week Edinburgh / Blended working (home & Edinburgh office) Closing Date: 22 July 2022 Ref: RW 869 You will be one of two new energy advisors joining the Extended Hours team and will be responsible for providing energy advice to householders to motivate and enable them to take action to reduce their fuel bills, cut carbon emissions and make their homes warmer and more comfortable. Energy Saving Trust is a leading and trusted organization, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. The role Your total working hours will be 27.5 hours a week on a Rota basis covering the periods of 8am-9am Monday -Friday, 4.30pm-8.30pm Monday-Friday and 9.00am-5.30pm on Saturdays. The role is home-based therefore you will be able to work remotely anywhere within Scotland. IT equipment will be provided. At the Energy Saving Trust, we pride ourselves in our investment of our people and in this role specifically your investment begins immediately as you begin your training with us. At the end of your training period, you will receive an SQA and City and Guilds accredited qualification, two recognised qualifications in the industry. What you'll do Provide advice over many different aspects of loans grants and schemes within Scotland. Providing world class customer service via Inbound and outbound calls. Cover a wide range of knowledge any support to all areas in Scotland. What you'll bring Passion for delivering customer excellence whilst striving to meet daily/weekly/monthly KPI's. A real passion and drive for the industry and what EST to support all our customers. Excellent communication skills across written and verbal channels. This is a Permanent position. We are open to flexible working patterns and blended (home and office-based) working is possible for this role. Energy Saving Trust offers a range of benefits to all employees such as flexible working, an employee assistance programme and a wellbeing allowance. To apply please visit our website. Applications close 5pm, 22 July 2022. To address the urgent challenges posed by the climate emergency, we need a diversity of people, experiences and ideas. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. If you think you may need some additional support or reasonable adjustments made to any part of the application/recruitment process, please get in touch. Due to current restrictions on office capacity the majority of our staff are working from home. Will we be happy to discuss how we are managing this and the transition to a blended working model at the interview stage with you. Please note that we are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

JOB DESCRIPTION 12.75hrs p/w; Mon 12:15 - 15:30; Thu 09:00 - 12:15; Fri 09:00 - 12:15; Sat 11:15 - 14:15. Rate of pay from £6.89 - £9.50 per hour. You ll work as part of the team to offer our customers outstanding service and beautifully presented stock. The store is like ONE big fast paced department - so you could have a varied shift working on the sales floor or the stockroom, but wherever you are, you ll need a great attitude to succeed. We ll invest in you and your development, supporting you from day one. About the Role: First and foremost the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines, at all times. To be a successful Sales Team Member you will: Offer fast and friendly service at all times, helping our customers to find the perfect products Share your passion and knowledge about our amazing products Work in all areas of the store, including sales floors, stockrooms and processing deliveries Take control of your own development We ll offer amazing benefits (see list further below) About You: A great communicator who s always looking for ways you can help Friendly, calm and efficient - even on your busiest days Excited about the challenge of a varied and fast-paced job Flexible, supportive and always ready to go the extra mile In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What s Next? Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment. ABOUT US You know Next, but did you know we re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We re the UK s 2nd largest fashion retailer and for Kidswear we re the market leader. At the last count we have over 500 stores, plus the Next Online and it s now possible to buy on-line from over 70 countries around the world! So we ve gone global! ABOUT SOME OF OUR BENEFITS Flexible shifts pick up, exchange or offer shifts using your phone Recognition and rewards for doing a great job and achieving great results 25% off a huge selection of Next, Lipsy & Victoria's Secret products 10% off most partner brands & up to 15% off Branded Beauty 75% off a generous uniform allowance to buy clothes to wear for work Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through Perks at Work Access to fantastic discounts at our Staff Shops Sharesave scheme Access a 24/7 digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by sending an email to and including 'Workplace Adjustments' in the subject line, or by calling us and leave a voicemail.

Do you want to build your Customer Service career and join a great team based in the best location Glasgow has to offer? If the answer is yes, then look no further! We are looking for Customer Service Experts to join our team at SkyPark for start dates in June 2022. SkyPark is within walking distance of Glasgow City Centre and the West End...... click apply for full job details

Customer Service Advisor - Collections Newcastle Upon Tyne Starting salary of £20,500 Increasing base salary to £21,000 after 6 months Additional bonus potential Employees will also receive £100 pounds worth of Love 2 Shop vouchers after successfully completing the training. 40 hours per week between 8am-8pm Mon-Fri, 9am-1pm Sat We have a fantastic opportunity for you to join our Customer Collections team in our fantastic Newcastle City Centre office, where you will be dealing with customers who have fallen behind on payments for their energy bills. You will use your customer service skills alongside your negotiating skills to apply the best solution for the business and the customer. Benefits of being a Customer Service Advisor - Collections Fantastic earning potential , paid fortnightly Strong career development opportunities In depth, fully paid classroom training 28 days holiday allowance Substantial discounts with our partners Responsibilities of a Customer Service Advisor - Collections Dealing with both outbound & inbound calls from customers who are in debt Understanding root cause behind debt, implementing payment plans to recover debt as quickly & sustainably as possible. Attempting to recover the debt owed - either in full or partially Following a scripted conversation to ensure company processes are followed accurately Updating account profiles on our in-house systems Maintaining a professional image for ourselves and our clients What skills will you need to be a Customer Service Advisor - Collections A resilient nature and determination to achieve goals and targets Effective problem solver Strong verbal & written communication skills Ability to navigate complex computer systems A keen attention to detail & proactive approach to solving problems Want to change the world and make real connections with people - all while growing your career within a team that puts YOU first? What are you waiting for? We can t wait to meet you! /CASP2022 Job Types: Full-time, Permanent Salary: £20,500.00-£23,500.00 per year Additional pay: Bonus scheme Performance bonus Ability to commute/relocate: Newcastle upon Tyne, NE1 3SA: reliably commute or plan to relocate before starting work (required) Reference ID: /ind2022-S

Business Unit: Customer Experience Location: Stirling Salary £18,525 - £25,000 per annum DOE Contract Type: Permanent Full Time It s an exciting time to be joining Virgin Money as we transform our team into one that is ready to meet the challenges of the future, setting us up to support our ambition to disrupt the status quo and turn traditional banking on its head. We re on the lookout for like-minded individuals and innovators to help drive our strategy forward. We re also transforming how we work, offering our colleagues more choice, control and flexibility to live and work how they choose with A Life More Virgin. Here s what it means for YOU: 38.5 days annual leave for all colleagues (including bank holidays and pro rata if part-time) Five extra paid well-being days per year A 35 hour working week 20 weeks paid, gender neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market leading Pension Private Medical Insurance Flexible benefits including Cycle to Work, Wellness & Health Assessments and Critical Illness A digital-first colleague experience And, you get these Red Hot Rewards from day one! Our VM Hosts are the face of Virgin Money and have a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Stirling Store has an opportunity in their team so if you have a genuine passion for helping others and ready to make a real difference then we could be what you re looking for! Here s what you ll be doing Welcoming our lovely customers to the Store. Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking. Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution. Working with awesome colleagues across our Stores and offices so customers always have the right person to speak to when they need expert advice. You ll be an ambassador for Virgin Money, showcasing the amazing work we do and spreading the word through events both in store and in the local community. To be successful you ll need to bring Some experience of working within a customer service environment and a passion for delivering a brilliant service to customers. Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A keen interest in all things digital with a desire to keep up to date with up and coming technology news. It would be amazing if you have the following but it s not essential Some financial services experience. Knowledge of banking products. Inclusion at Virgin Money Inclusion is at the heart of everything we do here at Virgin Money. It s good for you, it s good for us and it s amazing for our customers. We know that great minds don t think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We d love to hear from you so get in touch with our friendly team at Now the legal bit If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.

Customer Care Colleague Location: Salisbury Duration: 6 months (initially). Hours/week: 35hours per week. Provisional Hours as per brief information No previous banking knowledge is needed. You can apply from retail, hospitality, travel or any customer related industry. Your integrity, communication and empathy is what Barclays is looking for. To get you off to a great start, you ll begin the contract with a six-week training programme, where you ll learn about Barclays, banking and the role. This training runs from Monday to Friday, from 9-5pm. After this, you ll join the Barclays team in Salisbury branch, working both in the branch and also from home. Barclays supports customers from Monday to Sunday, between 7am and 11pm and you ll work 35 hours a week during these hours. Build your skills with Barclays Barclays goal is to deliver an extraordinary customer experience every time. And the in-branch customer care teams are some of the people who make this happen. Working face-to-face, on the phone, via email or SMS, you ll create moments that matter to customers. This is a real opportunity to develop new skills. You ll start with a six-week training programme, where you will learn about Barclays products, policies and processes. You ll then be given ongoing support, to help you refine your knowledge and develop your skills. You don t need banking experience or financial services expertise, just strong communication skills and a customer-focused approach. How will you help Barclays customers? Listen, understand and build meaningful relationships with customers, then delight them by offering a professional, caring and outstanding level of service Be the first point of contact for customers in the branch, providing solutions and handing over issues to other team members Work with your team, be proactive and share ideas on how to improve things Manage and balance a till and take responsibility for cash management and control Update customers records and complete customer contact information Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary at the same time as dealing with busy periods of walk-in customers Able to use Microsoft Office tools to a high standard A real team player About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the details of the working pattern options for the role with the hiring manager. Your Benefits As a contract employee of Randstad Sourceright, you ll receive a wide range of financial and personal benefits. There s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. You ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Business Customer Services Representative Corporate Care (57272) Business Customer Services - Connected Business Full Time working Monday to Friday Darlington The job: Our Business Customer Service Representatives are required to deliver excellence in customer service through direct interaction with business customers throughout their lifecycle by responding to customer enquiries in a timely profe...... click apply for full job details

Customer Services and Administration ExecutiveManchester - City Centre Monday to Friday 9-5pmSalary to be discussed on the application due to client instruction This role is a great mix of Customer Services and Administration which is available based in the City Centre with some parking, you will be busy working as part of an excellent team who are friendly, great at their jobs and looking forward to you starting! You will get a bonus on top of your wages a good benefits package and a good salary for the customer services market, I am sorry I am unable to advertise the salary due to client wishes but contact me and we can chat. This is working for a highly successful company who's products make such a difference to people's lives, if you want to help others and feel that sense of reward for a days work this is a great option! If it's a varied role you are looking for then this could be one to explore further, call centre this is not, you will be part of a small team that help and support customers, process orders, deal with deliveries and keep the products getting to the customer as smooth as possible. Every day will not be perfect but as a Customer Service Professional, you will know that people like to complain so now and again there will be a complaint to handle, but not very often! Your training will be excellent and you will become an expert on their health care products in a short space of time, with constant support you will be made to feel comfortable and at ease with the calls you are handling. If you are looking to step away from a call centre environment and have a flair for a more consultative style of customer care this could be a very interesting option for you. Within this role, you will be surrounded by excellent, friendly and bubbly team members who all go the extra mile to support their customers, new and existing individuals or company accounts. You will need to be a good problem solver, be able to explain details clearly and research any requests the customer puts to you. All details are recorded on their database so anyone can pick up a call and deal knowledgeably with the caller.If you have experience with SLA or KPIs please highlight this to me as it will give you a great advantage, but you will need to have a proven customer care background either in a call centre environment or retail and able to demonstrate good customer care with an element of administration. This is a delightful place to work so please get in touch with me, Kate, as soon as possible we have interview days booked in ready for you! Get in touch today to chat more about this role.

Rewarding, one of the best team environments, focused on internal talent, strong values, aware of their reputation, pinpoint individual development, want us to do well, flexible, give and take, great breakfast baps are just a few points current staff have highlighted about working here, fancy leading a team for a forward thinking and reputation conscious business? Read on as I have a wonderful role for a Team Manager who is people focused and can get on board with the above values. If you haven't come across my client I would be surprised as 1 in 5 UK businesses use their service, I have in the past and as a user their product it was efficient and very easy to use with great customer support. Award winning on some of the highest platforms within the industry as well to give you confidence you are joining one of the best! The role is leading a team of 14 and ensuring they are well managed and motivated. Daily tasks look a bit like this: KPI reporting Handling complaints that have been escalated to you Bringing new talent into the team Supporting your team with their goals Helping with training and career development Achieve the targets set out of the team and yourself Put plans in place to ensure the targets are reached Instil great customer care into your staff Understand MI reporting Ensure productively levels are high Above all ensure your team and their customers are happy! If you have experience leading a successful customer care team I would like to have a conversation to tell you more about the role, based in Peterborough you will be working a standard working day Monday to Friday with no shifts and a degree of flexibility around your start and finish times. There is car parking for when you are in the office which is currently 2 days a week and 3 from home. Thank you and I look forward to speaking to you further.

Senior Fraud Customer Service Advisor - Lovell Park, Leeds Salary: £22,136 basic salary + £851 Flex cash Start date: 22nd August Shift pattern: 4-day Week (Evenings) We'll just need you to commit to a specified shift pattern for a minimum of 12 months (after which you can request a change to your working pattern to suit you). We re continually recruiting throughout the year in all of our locations, that s why you might see the same location advertised. At Lloyds Banking Group, we re helping Britain recover. And we re helping people, businesses and communities prosper. With a caring attitude, you ll help us become the best bank for customers. What you ll do You ll support customers of our Lloyds Bank, Halifax and Bank of Scotland brands. You ll be speaking to all kinds of people every day, taking care to understand their needs. You ll make sure everyone gets the best from their bank. How you ll do it It all starts with a fantastic, paid 6-week training programme. You ll learn all about our products, so you don t need any previous financial services experience. We ll give you all the skills and knowledge you need to make a real difference for customers. You ll connect to them by phone, social media, webchat and video call. Where you ll do it This job is part of our Leeds contact centre team, based at Lovell Park. But you ll have the option to work from home after your initial 3-month training and supervision. What you ll bring Passion for helping people Ability to put yourself in different customers shoes Determination to deliver on your promises Willingness to commit to shifts Great rewards As well as your salary, you ll enjoy a rewards package packed with flexibility. Highlights include: 30 days holiday, including Bank Holidays Annual performance bonus Generous pension with life cover Great discounts on your weekly food shop, travel and electronics/mobile Private medical cover Free health and wellbeing offerings Option to take your £851 Flex cash pot as cash or spend it on extra benefits, such as buying extra holiday or getting a 15% discount card that s accepted at 70+ major retailers You ll be part of an inclusive workforce that wants to be as diverse as the communities we serve. Help us shape the financial services of the future and you ll enjoy lots of opportunity to develop and grow. We're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. Just let us know if any reasonable adjustments are needed to our recruitment processes and we'll try to accommodate them. So, if you have the passion for helping people we re looking for then we d love to hear from you... Our roles often generate a lot of interest and can close early so don't miss this chance to apply! At present colleagues can request to become Home Workers from 3 months tenure, which is subject to Senior Manager approval and satisfying performance behavioural requirements. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

The Role Fixed Term - December 2022 £9.70 per hour (18 years and over) It s an exciting and varied job in our busy contact centre team based in Windermere. As a Contact Centre Colleague you will support and work towards the vision and expectations of the Contact Centre team to make it successful and profitable. You are an Ambassador for Lakeland in every step of the customer journey and with an expert working knowledge of our products, you will ensure our standards and quality expectations are consistently met as you provide an extraordinary customer experience with every customer contact you have. You will have a selling through service mentality and go above and beyond to surprise our customers with amazing quality products and experiences. About You You ll have excellent communication and listening skills and a proactive, confident and positive approach when dealing with customers. You ll have good numerical and analytical skills with a great attention to detail and the ability to operate technology within the Contact Centre accurately and efficiently. You ll possess effective time management skills and the ability to prioritise tasks. You ll enjoy working in a fast paced environment, where there is always lots going on and be happy working independently whilst also enjoying being part of a team, sharing information, knowledge & experience freely and building and maintaining positive relationships. You ll be open to change and adapt to, and take ownership of, the daily changing needs of the customer. About Lakeland From humble beginnings as a tight-knit family operation, we ve grown into a prestigious kitchenware retailer with over 60 stores nationally, from Aberdeen to Truro. We ve done that by always staying ahead of the pack and looking at things in our own way. When the home freezing boom happened in the 70s, we anticipated a kitchenware revolution. Now, we re investing millions to ensure that our online offering is top notch, and that our retail stores can offer an experience worthy of a visit. That innovative spirit coupled with our intense customer focus has been the story of our success - work with us and it could be yours too. Skills Skills Benefits There are many benefits to being part of the Lakeland team. Other than being part of a huge and happy working family, our colleagues are rewarded with a competitive salary, discretionary bonus scheme and a group personal pension plan. There are 29 days paid holiday (including bank holidays) and generous discounts on our products. We offer a great retail environment, and the chance to be part of a team who like to work and socialise together.

This is a hybrid model which consist of a minimum 2 or 3 days on site based in Belfast City Centre and remaining days from the comfort of your own home! _The amount of days you are on site is dependent on the campaign you join._ Benefits of being a Customer Service Advisor - _Campaign dependent_ Amazing discounts on Virgin Media products and services for new and existing customers. The Ultimate Bundle - Sky Movies, Sky Sports HD, 2 set top boxes and ultimate free anytime calls. Valued at over £100 per month for only £45!!!!!! Bigger Bundle including BT Sports, kids channels and Broadband valued at £50 per month yours for only £15.50!!!!! Discounted holidays - and that extends to friends and family! Join O2 network and you will get unlimited calls, text and data on us for FREE! You just pay your device plan! Discount on car and home insurance with AXA! £9.18 - £9.50 per hour - fortnightly pay and bonus potential! Free onsite Gym and Yoga Studio Excellent transport links , with Lanyon Place Station a 2-minute walk from site. 28 days paid holidays plus option to buy holidays! Refer a friend incentive - earn up to £500 per successful starter plus additional month incentives. Employee Assist Program- a range of support and resources, accessed free Wrkitplatform- access to hundreds of lifestyle savings, free online courses and a selection of wellbeing resources. PUREGYM Discount & 0% joining fee Free healthcare cover for you and your dependents with pension (after one year) UNUM Dental cover- comprehensive cover enabling you to claim back costs of dental care for you and your dependents. Concentrix was named as a Top Company for career growth Responsibilities for a Customer Service Advisor - _campaign dependent_ Supporting existing customers during their process of moving homes and moving broadband services. Customer service role with sales and upgrade targets. Handle inbound enquiries via phone, chat or email from customers. Ranging from amendments to booking to cancellation Using technology as the key tool to help resolve your customers issues. Navigating multiple platforms, apps and systems simultaneously What you ll need Fully flexible between 8am-9pm Monday - Friday & 8am-6pm Sat/Sun (40 hours paid production) A great attitude and an ability to talk to people at all levels A technical mindset - you will need to know how to use a computer and navigate different systems Willingness to travel to our Maysfield site in Belfast city centre (min 2 days per week) A quiet place to work at home with a good broadband connection minimum 10 mbps We can teach you the rest! What are you waiting for? We can t wait to meet you! Apply now and one of our friendly recruiters will take you through our straightforward recruitment process. You could have a new job offer within 24 hours! It s that simple Applicants are welcome from those that meet the criteria irrespective of religious belief, political opinion, age, sexual orientation, disability, race, marital status, gender, whether they have dependents and women returning to the workforce. /ind2018-S Job Types: Full-time, Permanent Salary: £19,094.00-£19,760.00 per year Benefits: Additional leave Casual dress Company pension Employee discount Gym membership Referral programme Wellness programmes Schedule: Holidays Overtime Weekend availability Application question(s): As this will be a hybrid model you will be expected to travel to and from our Belfast City centre site. Are you based in Northern Ireland? Reference ID: R

If you have customer service experience and are seeking a flexible, full-time job in Glasgow, Webhelp wants to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. This role comes with a salary of 19,843 plus benefits, alongside the option for flexible working arrangements. You will provide outstanding service at every touch point with customers as Customer Service Advisor. You'll be joining a fun-loving global community of more than 100,000 passionate people who deliver exceptional customer experiences for some of the world's leading brands. Your primary role as Customer Service Advisor will be to handle customer inquiries and ensure that excellent customer service is delivered. You will provide first contact resolution and solve customer queries efficiently and effectively with each interaction. Operational hours are Monday to Friday 8 am to 8 pm and Saturday 9 am to 5.30 pm, with hybrid working and rotational shifts on a 40 hr week. To apply for this Customer Service Advisor position, you will need to be passionate about delivering excellent service and possess the skillset to work in a customer-centric environment. We are seeking candidates with exceptional listening skills & communication skills, resilience & calm demeanor under pressure, and a positive attitude. As a part of this welcoming and collaborative team, you will earn a salary of 19,843 and a wide range of great benefits, including: Employee discount portal offering up to half price cinema tickets and up to 25% off leading retail brands Clear career path and development opportunities with additional earning potential through performance Recognition awards and events and more! If this Customer Service Advisor job in Glasgow sounds like you, please apply with Webhelp today. Join our fun-loving inclusive community of passionate game changes today.

We re looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we re known for. Our retail stores are more than some...

JOB DESCRIPTION 9.50hrs p/w; Wed 07:30 - 10:30; Fri 10:00 - 13:00; Sat 07:00 - 10:30. Rate of pay from £6.89 - £9.50 per hour. Working as part of a fast-paced store team, your top priority will be to locate, pack and promptly process stock, ensuring it s beautifully presented to our customers. When you re needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for bringing your best self and a great attitude to work, we will invest in you and your development from day one. About the Role: First and foremost the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines, at all times To be a successful Stock Assistant you will have perfect products available for our online customers by: Accurately processing stock quickly and to the highest standard, which includes locating, packing and promptly transferring stock in and out of store Meeting deadlines to always deliver to our customers at the promised time Keeping operational areas of the store clean, tidy and organised Working in all areas of the store as needed, including the sales floors, to offer fast and friendly service Working as part of the store team, reporting to one of our Coordinators or Managers We ll offer amazing benefits (see list further below) About You: A great communicator who is friendly, calm and efficient - even on your busiest days Accurate, thorough and well organised, with excellent attention to detail You take pride in your work and approach all tasks with energy, pace and dedication Happy to work on your own and keep yourself busy to achieve all performance targets Flexible, supportive and always ready to go the extra mile for your team and our customers Enjoy taking control of your own development In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What s Next You will need to complete the online assessment, which includes a numeracy, literacy and personality questionnaire. Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. ABOUT US You know Next, but did you know we re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We re the UK s 2nd largest fashion retailer and for Kidswear we re the market leader. At the last count we have over 500 stores, plus the Next Online and it s now possible to buy on-line from over 70 countries around the world! So we ve gone global! ABOUT SOME OF OUR BENEFITS Flexible shifts pick up, exchange or offer shifts using your phone Recognition and rewards for doing a great job and achieving great results 25% off a huge selection of Next, Lipsy & Victoria's Secret products 10% off most partner brands & up to 15% off Branded Beauty 75% off a generous uniform allowance to buy clothes to wear for work Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through Perks at Work Access to fantastic discounts at our Staff Shops Sharesave scheme Access a 24/7 digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by sending an email to and including 'Workplace Adjustments' in the subject line, or by calling us and leave a voicemail.

Location: Discovery House, Ruddington, NG11 6JW Salary: £23,000 per annum Hours: Full-Time - 37.5 hours per week Shifts: Rotating shift pattern between the hours of 8am and 8pm, working 1 weekend in 4 Smart DCC are on a mission for smarter energy by connecting homes and businesses to a secure network for digital smart meters...... click apply for full job details

Customer Service Advisor - Trinity Road, Halifax Salary: £19,292 basic salary + £771 Flex cash Shift pattern: Midday We'll just need you to commit to a specified shift pattern for a minimum of 12 months (after which you can request a change to your working pattern to suit you). We re continually recruiting for our roles throughout the year, that s why you might see the same location being advertised. At Lloyds Banking Group, we re helping Britain recover. And we re helping people, businesses and communities prosper. With a caring attitude, you ll help us become the best bank for customers. What you ll do You ll support customers of our Lloyds Bank, Halifax and Bank of Scotland brands. Speaking to all kinds of people every day, you ll take care to understand their needs. You ll make sure everyone gets the best from their bank. How you ll do it It all starts with a fantastic, paid 6-week training programme. You ll learn all about our products, so you don t need any previous financial services experience. We ll give you all the skills and knowledge you need to make a real difference for customers. You ll connect to them by phone, social media, webchat and video call. Where you ll do it This job is part of our Halifax contact centre team, based at Trinity Road. But you ll have the option to work from home after your initial 3-month training and supervision. What you ll bring Passion for helping people Ability to put yourself in different customers shoes Determination to deliver on your promises Willingness to commit to shifts Great rewards As well as your salary, you ll enjoy a rewards package packed with flexibility. Highlights include: 30 days holiday, including Bank Holidays Annual performance bonus Generous pension with life cover Great discounts on your weekly food shop, travel and electronics/mobile Private medical cover Free health and wellbeing offerings Option to take your £771 Flex cash pot as cash or spend it on extra benefits, such as buying extra holiday or getting a 15% discount card that s accepted at 70+ major retailers You ll be part of an inclusive workforce that wants to be as diverse as the communities we serve. Help us shape the financial services of the future and you ll enjoy lots of opportunity to develop and grow. We're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families. Just let us know if any reasonable adjustments are needed to our recruitment processes and we'll try to accommodate them. So, if you have the passion for helping people we re looking for then we d love to hear from you... Our roles often generate a lot of interest and can close early so don't miss this chance to apply! At present colleagues can request to become Home Workers from 3 months tenure, which is subject to Senior Manager approval and satisfying performance behavioural requirements. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

REED have partnered with a global, family founded professional services firm based near Clifton Triangle , Bristol . Recruiting for a part time Office Assistant , on a permanent basis. Role : Office Assistant - Supporting with a range of Admin & Reception duties Hours : Part time - 20 Hours per week Length : Permanent Salary : £19,065 - £23,830 (Full time equivalent) Location : Clifton (BS8) Duties : • First point of call for all in-bound switchboard calls.• Meet and greet visitors, make them comfortable and notify the person they are visiting of their arrival.• Process in-bound and out-bound post and arrange couriers when required.• Assist with the facilities work by carrying out building walk-arounds and noting items requiring attention.• Replenish Office Refreshments and Cleaning Supplies.• Assist the Office Supervisor with Health & Safety, Fleet Management and records in respect of the company s insurance.• Assist other members of the Team with administrative support as needed.• Liaise with suppliers and external workers as necessary. Requirements : • Be comfortable speaking to people on the telephone as well as welcoming visitors into the office.• Strong attention to detail and be comfortable updating spreadsheets, online ordering and searching for information when required.• Ability to work as part of a busy team, and relish swapping from one task to another.• Organised and quick to prioritise your work as needed.• People person, and able to provide exceptional customer service• Competent in Microsoft Office packages - Excel and Word (Advantageous)• Minimum of C in English and Maths (GCSE or equivalent) Benefits/Perks : • Minimum of 26 days annual leave plus bank holidays, with the option of buying an additional 5 days and carrying over.• Pension: 7% Employer contributions in return for just 2% Employee.• Free Legal Expenses Insurance and Motor Breakdown Cover.• x4 Life Cover.• Health Cash Plan (currently BHSF worth £156pa - tax paid by employer).• Gym subsidy worth up to £25 pcm.• Cycle scheme and interest free commuter loans.• Company Sick Pay and enhanced Parental Leave.• Free coffee, tea, squash and biscuits.• Free company events and socials.• Learning expenses and time for study and exams.• Time off for charity work and giving back.

Customer Care Colleague Location: Salisbury Duration: 6 months (initially). Hours/week: 35hours per week. Provisional Hours as per brief information No previous banking knowledge is needed. You can apply from retail, hospitality, travel or any customer related industry. Your integrity, communication and empathy is what Barclays is looking for. To get you off to a great start, you ll begin the contract with a six-week training programme, where you ll learn about Barclays, banking and the role. This training runs from Monday to Friday, from 9-5pm. After this, you ll join the Barclays team in Salisbury branch, working both in the branch and also from home. Barclays supports customers from Monday to Sunday, between 7am and 11pm and you ll work 35 hours a week during these hours. Build your skills with Barclays Barclays goal is to deliver an extraordinary customer experience every time. And the in-branch customer care teams are some of the people who make this happen. Working face-to-face, on the phone, via email or SMS, you ll create moments that matter to customers. This is a real opportunity to develop new skills. You ll start with a six-week training programme, where you will learn about Barclays products, policies and processes. You ll then be given ongoing support, to help you refine your knowledge and develop your skills. You don t need banking experience or financial services expertise, just strong communication skills and a customer-focused approach. How will you help Barclays customers? Listen, understand and build meaningful relationships with customers, then delight them by offering a professional, caring and outstanding level of service Be the first point of contact for customers in the branch, providing solutions and handing over issues to other team members Work with your team, be proactive and share ideas on how to improve things Manage and balance a till and take responsibility for cash management and control Update customers records and complete customer contact information Skills A strong and empathic communicator able to offer customers a seamless service Organised and able manage your customer diary at the same time as dealing with busy periods of walk-in customers Able to use Microsoft Office tools to a high standard A real team player About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the details of the working pattern options for the role with the hiring manager. Your Benefits As a contract employee of Randstad Sourceright, you ll receive a wide range of financial and personal benefits. There s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. You ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Pickfords are looking for a dynamic Move Manager who is passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. A competitive salary will be offered alongside the opportunity to work in a well-established company...... click apply for full job details

JOB DESCRIPTION 12.75hrs p/w; Mon 12:15 - 15:30; Thu 09:00 - 12:15; Fri 09:00 - 12:15; Sat 11:15 - 14:15. Rate of pay from £6.89 - £9.50 per hour. You ll work as part of the team to offer our customers outstanding service and beautifully presented stock. The store is like ONE big fast paced department - so you could have a varied shift working on the sales floor or the stockroom, but wherever you are, you ll need a great attitude to succeed. We ll invest in you and your development, supporting you from day one. About the Role: First and foremost the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines, at all times. To be a successful Sales Team Member you will: Offer fast and friendly service at all times, helping our customers to find the perfect products Share your passion and knowledge about our amazing products Work in all areas of the store, including sales floors, stockrooms and processing deliveries Take control of your own development We ll offer amazing benefits (see list further below) About You: A great communicator who s always looking for ways you can help Friendly, calm and efficient - even on your busiest days Excited about the challenge of a varied and fast-paced job Flexible, supportive and always ready to go the extra mile In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What s Next? Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment. ABOUT US You know Next, but did you know we re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We re the UK s 2nd largest fashion retailer and for Kidswear we re the market leader. At the last count we have over 500 stores, plus the Next Online and it s now possible to buy on-line from over 70 countries around the world! So we ve gone global! ABOUT SOME OF OUR BENEFITS Flexible shifts pick up, exchange or offer shifts using your phone Recognition and rewards for doing a great job and achieving great results 25% off a huge selection of Next, Lipsy & Victoria's Secret products 10% off most partner brands & up to 15% off Branded Beauty 75% off a generous uniform allowance to buy clothes to wear for work Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through Perks at Work Access to fantastic discounts at our Staff Shops Sharesave scheme Access a 24/7 digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by sending an email to and including 'Workplace Adjustments' in the subject line, or by calling us and leave a voicemail.

Our mission is simple: to make esure a great place to work and provide the very best service to our customers. We have a fantastic opportunity for a number of Customer Claims Specialists to join our Claims department, on a full-time permanent basis. Our Customer Claims Specialists are accountable for delivering beautiful customer journeys across our end to end customer claims process. This is a telephony-based role and will include first notification of the customer loss through to settlement of the customer claim. Responsibilities Handle incoming calls and be the first point of contact for our customers, addressing customer needs. Deal with the initial notification of the motor claim. The CCS is responsible for registering all new claims reported to esure, including accidental damage, fire and theft. Determine the circumstances of the claim from the customer, e.g. what happened in the accident, where the damage to the vehicle is, etc, and will then instruct a supplier to move the claim forward to settlement, i.e. to repair the vehicle or to agree settlement of the claim if the car is unrepairable. No two days are the same as there are a variety of activities. Listen actively and question effectively to evaluate what the customer requires including the use of our repairer network, mobility and personal injury solutions. We d Love You to Bring At least 6 months previous experience in a customer service role is necessary. Ability to communicate effectively in an empathetic way to customers. Ability to multi-task and operate in a fast-paced environment. Able to coordinate and plan work efficiently. Our opening hours are Mon- Friday 8am - 8pm and sat 9am - 5pm, and we operate between these hours. An example shift pattern of 8am - 4:30pm, 10am - 6:30pm and 11:30am - 8pm. Training will be on-site in our Glasgow office (6 weeks), hybrid working available after successful completion of probation. Salary - up to £20,500, OTE £22,100 plus up to 5% annual bonus 33 days annual leave (including bank holidays), rising with length of service Holiday buy/sell scheme City Centre offices locations with great facilities, including a games room Discounts on cinema vouchers, restaurants, holidays and more Opportunities for career progression Refer a friend scheme, up to £1,000 Employee and family discounts on esure products Life Assurance (x3 annual salary) Employee Assistance Programme

We re looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we re known for. Our retail stores are more than some...

JOB DESCRIPTION 9.25hrs p/w; Sun 15:00 - 18:00; Wed 10:00 - 13:15; Sat 10:00 - 13:00 Rate of pay from £6.89 - £9.50 per hour Working as part of a fast-paced store team, your top priority will be to efficiently process our products so that they are available to customers as quickly as possible. When you re needed to work on the salesfloor, your outstanding customer service skills will shine through. In return for bringing your best self and a great attitude to work, we will invest in you and your development from day one About the Role: First and foremost the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines, at all times. To be a successful Delivery Assistant you will have perfect stock available for our customers by: Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock away Ensuring all stock is gorgeously presented and put onto the sales floors or away in the stockrooms correctly Keeping operational areas of the store clean, tidy and organised Offering fast and friendly service to our customers from back or front areas of the store, working on the sales floor as needed Working as part of the store team, reporting to one of our Coordinators or Managers We ll offer amazing benefits (see list further below) About You: A great communicator who is friendly, calm and efficient - even on your busiest days Accurate, thorough and well organised, with excellent attention to detail You take pride in your work and approach all tasks with energy, pace and enthusiasm Happy to work on your own and keep yourself busy Flexible, supportive and always ready to go the extra mile for your team and our customers Enjoy taking control of your own development In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship What s Next Our in store recruitment team will review the successfully completed online applications - those that match the job criteria closest will be contacted to arrange a Telephone or Video Interview so we can have a chat to find out more about you as a person. This may progress to an instore Assessment. ABOUT US You know Next, but did you know we re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We re the UK s 2nd largest fashion retailer and for Kidswear we re the market leader. At the last count we have over 500 stores, plus the Next Online and it s now possible to buy on-line from over 70 countries around the world! So we ve gone global! ABOUT SOME OF OUR BENEFITS Flexible shifts pick up, exchange or offer shifts using your phone Recognition and rewards for doing a great job and achieving great results 25% off a huge selection of Next, Lipsy & Victoria's Secret products 10% off most partner brands & up to 15% off Branded Beauty 75% off a generous uniform allowance to buy clothes to wear for work Early VIP access to sale stock Hot deals and exclusive offers from over 3,500 retailers through Perks at Work Access to fantastic discounts at our Staff Shops Sharesave scheme Access a 24/7 digital GP and other free health and wellbeing services Life assurance You can register for a discounted health plan for you and your family Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by sending an email to and including 'Workplace Adjustments' in the subject line, or by calling us and leave a voicemail.