Paralegal - Reg SHE Department: CSG - Strategic (Advocacy / Costs / Safety, Health and Environment / Criminal / Abuse / Travel) Employment Type: Permanent Location: Belfast Description We are looking for a Paralegal to join our Belfast Regulatory SHE Advisory Team. We currently employ over 30 specialist lawyers in our Safety, Health and Environment (SHE) team, one of the largest in the UK. The team operates from a number of key locations, including Belfast, where we are looking to expand due to client and case demands. The Team advise insurers and corporate clients in relation to investigations and prosecutions by a wide range of regulators including the Police, Health and Safety Executive, Environment Agency, Inquests and Local Authorities. We deal with all aspects of advice and defence. We are currently instructed in a number of high profile cases and investigations. What you will do? The opportunity to work on a varied and interesting caseload (including Magistrate, Crown, County Court and High Court matters) and to develop technical expertise in health and safety, criminal motor defence, civil proceedings, as well as other aspects of regulatory law. Be based in or about Belfast to assist the SHE team on matters including research tasks and case management in a both advisory and defence work encompassing a range of regulatory issues. The work will be both contentious and non-contentious in its nature, including assisting on occasion with client training, and will largely be task driven. An opportunity to develop court experience, assisting fee earners at inquests and trials or other hearings in Court. Opportunity to develop experience at all stages of a regulatory case from initial incident through to conclusion of prosecution. Role will include preparation of case papers for court bundles and instructions to counsel and expert, as well as assisting fee earners in the arrangement of hearings, attending consultations, taking witness statements, attending site inspections and the instruction of experts. Keep case management systems and diaries updated with diary dates as required by the case. Handle confidential information in line with the firm's data security protocols As part of your role you may be asked to support marketing and business development activity within the team. This will include assisting with meeting clients, attending training sessions and marketing events, as well as assisting with the publishing of regulatory updates to our client base Who you are Capable and knowledgeable Paralegal. Previous experience in regulatory/criminal work preferable though not essential. Excellent research skills. Confident oral and written communication skills and an ability to deal appropriately and sensitively with people involved in fatal and/or severe accidents. Meet and exceed budgetary requirements in terms of both time and fee income. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Willingness to work out of hours where required to provide support to the team and potentially on site visits. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with both senior and junior colleagues across different locations and practice groups is essential. IT literate with good knowledge of Word and Excel. Knowledge/previous experience of a case management system is preferred as are good keyboard skills. Hold a full driving licence and be prepared to travel. Demonstrates alignment with the Firm's Cultural Principles (Clear, Creative, Determined and Supportive). What's in it for you? High levels of flexibility and a great work life balance - A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits) Opportunities for growth and progression including professional funding In person and remote social events Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Apr 08, 2026
Full time
Paralegal - Reg SHE Department: CSG - Strategic (Advocacy / Costs / Safety, Health and Environment / Criminal / Abuse / Travel) Employment Type: Permanent Location: Belfast Description We are looking for a Paralegal to join our Belfast Regulatory SHE Advisory Team. We currently employ over 30 specialist lawyers in our Safety, Health and Environment (SHE) team, one of the largest in the UK. The team operates from a number of key locations, including Belfast, where we are looking to expand due to client and case demands. The Team advise insurers and corporate clients in relation to investigations and prosecutions by a wide range of regulators including the Police, Health and Safety Executive, Environment Agency, Inquests and Local Authorities. We deal with all aspects of advice and defence. We are currently instructed in a number of high profile cases and investigations. What you will do? The opportunity to work on a varied and interesting caseload (including Magistrate, Crown, County Court and High Court matters) and to develop technical expertise in health and safety, criminal motor defence, civil proceedings, as well as other aspects of regulatory law. Be based in or about Belfast to assist the SHE team on matters including research tasks and case management in a both advisory and defence work encompassing a range of regulatory issues. The work will be both contentious and non-contentious in its nature, including assisting on occasion with client training, and will largely be task driven. An opportunity to develop court experience, assisting fee earners at inquests and trials or other hearings in Court. Opportunity to develop experience at all stages of a regulatory case from initial incident through to conclusion of prosecution. Role will include preparation of case papers for court bundles and instructions to counsel and expert, as well as assisting fee earners in the arrangement of hearings, attending consultations, taking witness statements, attending site inspections and the instruction of experts. Keep case management systems and diaries updated with diary dates as required by the case. Handle confidential information in line with the firm's data security protocols As part of your role you may be asked to support marketing and business development activity within the team. This will include assisting with meeting clients, attending training sessions and marketing events, as well as assisting with the publishing of regulatory updates to our client base Who you are Capable and knowledgeable Paralegal. Previous experience in regulatory/criminal work preferable though not essential. Excellent research skills. Confident oral and written communication skills and an ability to deal appropriately and sensitively with people involved in fatal and/or severe accidents. Meet and exceed budgetary requirements in terms of both time and fee income. Proactive and energetic with a tenacious approach to identifying issues and solving problems. Able to progress tasks using own initiative, seeking guidance and input from others where appropriate. Able to work to deadlines, prioritise own workload effectively under pressure and manage conflicting priorities. Willingness to work out of hours where required to provide support to the team and potentially on site visits. Quality and customer service oriented with a concern for accuracy and an eye for detail. Team oriented. A collegiate approach to sharing knowledge and working with both senior and junior colleagues across different locations and practice groups is essential. IT literate with good knowledge of Word and Excel. Knowledge/previous experience of a case management system is preferred as are good keyboard skills. Hold a full driving licence and be prepared to travel. Demonstrates alignment with the Firm's Cultural Principles (Clear, Creative, Determined and Supportive). What's in it for you? High levels of flexibility and a great work life balance - A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits) Opportunities for growth and progression including professional funding In person and remote social events Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
A law firm in Northern Ireland is seeking an experienced Solicitor or Paralegal to manage a caseload of recovery files. The role includes ensuring compliance with legal standards, managing court dates, and advising clients. Candidates should have strong organizational and communication skills, a keen attention to detail, and a desire to learn in a flexible, supportive environment. The firm offers a competitive salary and a range of benefits, fostering a positive workplace culture.
Apr 08, 2026
Full time
A law firm in Northern Ireland is seeking an experienced Solicitor or Paralegal to manage a caseload of recovery files. The role includes ensuring compliance with legal standards, managing court dates, and advising clients. Candidates should have strong organizational and communication skills, a keen attention to detail, and a desire to learn in a flexible, supportive environment. The firm offers a competitive salary and a range of benefits, fostering a positive workplace culture.
A prominent law firm in Belfast is seeking a knowledgeable Paralegal to join their Regulatory SHE Advisory Team. The role entails managing a diverse array of regulatory cases while developing technical expertise in health and safety law. Candidates must demonstrate strong research and communication skills, attention to detail and a proactive attitude. Benefits include a comprehensive remuneration package, growth opportunities, and a supportive workplace culture focused on inclusivity.
Apr 08, 2026
Full time
A prominent law firm in Belfast is seeking a knowledgeable Paralegal to join their Regulatory SHE Advisory Team. The role entails managing a diverse array of regulatory cases while developing technical expertise in health and safety law. Candidates must demonstrate strong research and communication skills, attention to detail and a proactive attitude. Benefits include a comprehensive remuneration package, growth opportunities, and a supportive workplace culture focused on inclusivity.
We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long lasting relationships. We do things differently, with a forward thinking approach built around our clients' needs, supported by cutting edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. We are looking to recruit an experienced Solicitor OR Paralegal to deal with a case load of recovery files and to assist other Litigation Executive's/Solicitors/Partners as and when required. Ensure that clients are confident that their legal affairs are dealt with in a business like and competent manner and to ensure the efficient operation of the firm. About the team "You will join the HF Recoveries Team, which has grown rapidly in the last few years. In exchange for dedication to achieving the best possible outcomes for our clients, HF offers a flexible and collaborative environment wherein the sharing of new ideas and approaches are encouraged." What you'll be doing As a Solicitor / Paralegal you will: Ensure that all cases are dealt with in compliance with Solicitors' Accounts Rules and Law Society Practice Management Standards. Practice good file management. Ensure all important dates are diarised. Keep up to date with all correspondence relating to files. Comply with HF's practices and procedures. Manage and proactively work a caseload of litigated matters Manage court timetables and ensuring all court dates are diarised Preparing/reviewing evidence Deal with extensive disclosure Advise clients on tactics and reviewing evidence Attend conferences with experts/clients/counsel Attend court/telephone hearings and representing the client for hearings where appropriate Interview witnesses and experts to obtain witness statements What do I need? Plaintiff litigation experience is preferred but not essential. Have strong organisation skills and an ability to consistently meet deadlines. Be a good communicator and enjoy building relationships whilst providing clear and concise advice. Wish to learn new skills and acquire technical expertise. Work well in a team and under supervision. Excellent attention to detail, negotiation and analytical skills. Not be afraid to question and challenge information and evidence put forward by the parties (and their representatives) in a case. Have a commercial awareness of legal issues. Be flexible with a positive attitude to change, both internally and in the context of clients' business. Desire to learn and expand your knowledge and adapt to legislation. Wish to succeed and progress your career with the most forward thinking firm in NI. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eye Care Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.
Apr 08, 2026
Full time
We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long lasting relationships. We do things differently, with a forward thinking approach built around our clients' needs, supported by cutting edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. We are looking to recruit an experienced Solicitor OR Paralegal to deal with a case load of recovery files and to assist other Litigation Executive's/Solicitors/Partners as and when required. Ensure that clients are confident that their legal affairs are dealt with in a business like and competent manner and to ensure the efficient operation of the firm. About the team "You will join the HF Recoveries Team, which has grown rapidly in the last few years. In exchange for dedication to achieving the best possible outcomes for our clients, HF offers a flexible and collaborative environment wherein the sharing of new ideas and approaches are encouraged." What you'll be doing As a Solicitor / Paralegal you will: Ensure that all cases are dealt with in compliance with Solicitors' Accounts Rules and Law Society Practice Management Standards. Practice good file management. Ensure all important dates are diarised. Keep up to date with all correspondence relating to files. Comply with HF's practices and procedures. Manage and proactively work a caseload of litigated matters Manage court timetables and ensuring all court dates are diarised Preparing/reviewing evidence Deal with extensive disclosure Advise clients on tactics and reviewing evidence Attend conferences with experts/clients/counsel Attend court/telephone hearings and representing the client for hearings where appropriate Interview witnesses and experts to obtain witness statements What do I need? Plaintiff litigation experience is preferred but not essential. Have strong organisation skills and an ability to consistently meet deadlines. Be a good communicator and enjoy building relationships whilst providing clear and concise advice. Wish to learn new skills and acquire technical expertise. Work well in a team and under supervision. Excellent attention to detail, negotiation and analytical skills. Not be afraid to question and challenge information and evidence put forward by the parties (and their representatives) in a case. Have a commercial awareness of legal issues. Be flexible with a positive attitude to change, both internally and in the context of clients' business. Desire to learn and expand your knowledge and adapt to legislation. Wish to succeed and progress your career with the most forward thinking firm in NI. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eye Care Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.
Work Flexibility: Onsite Who we want A Manufacturing Operator effectively builds the products manufactured by Stryker to the required quality standard What you will do Assemble, test, and package medical products by following clearly defined work instructions and standard processes Work efficiently on a production line in a fast paced environment, balancing speed with accuracy to meet daily output targets Carry out routine quality checks, visually inspecting products and recording results to ensure high safety and compliance standards Handle materials throughout the process, including receiving stock, moving components, and preparing finished items for dispatch Accurately label, scan, pack, and prepare products for shipment to internal and external locations Maintain a clean, organised, and safety focused work area in line with site procedures Communicate clearly with supervisors and team members to support smooth day to day operations and resolve issues promptly What you need GCSE's or equivalent including Mathematics and English, Grade A-C or relevant experience in a manufacturing environment Experience in a manufacturing environment would be preferred Knowledge of Manufacturing and Quality systems in a Manufacturing Environment would be preferred Team Player Ability to effectively follow work instructions and procedures Shift Day Shift - Monday - Thursday 7.30am - 6:00pmTravel Percentage: None Performance : Deliver high quality products. Team Player : Build positive relationships with others to achieve common goals. Reliable : Manage time to effectively get the job done.
Apr 08, 2026
Full time
Work Flexibility: Onsite Who we want A Manufacturing Operator effectively builds the products manufactured by Stryker to the required quality standard What you will do Assemble, test, and package medical products by following clearly defined work instructions and standard processes Work efficiently on a production line in a fast paced environment, balancing speed with accuracy to meet daily output targets Carry out routine quality checks, visually inspecting products and recording results to ensure high safety and compliance standards Handle materials throughout the process, including receiving stock, moving components, and preparing finished items for dispatch Accurately label, scan, pack, and prepare products for shipment to internal and external locations Maintain a clean, organised, and safety focused work area in line with site procedures Communicate clearly with supervisors and team members to support smooth day to day operations and resolve issues promptly What you need GCSE's or equivalent including Mathematics and English, Grade A-C or relevant experience in a manufacturing environment Experience in a manufacturing environment would be preferred Knowledge of Manufacturing and Quality systems in a Manufacturing Environment would be preferred Team Player Ability to effectively follow work instructions and procedures Shift Day Shift - Monday - Thursday 7.30am - 6:00pmTravel Percentage: None Performance : Deliver high quality products. Team Player : Build positive relationships with others to achieve common goals. Reliable : Manage time to effectively get the job done.
Mydas Recruitment are experts in the sourcing and supply of Engineers to leading organisations. We have an exciting new opportunity available, our client, a multinational manufacturing organisation, based in Northern Ireland, have a requirement for a manufacturing engineer to work with multifunctional teams throughout the organisation, to ensure that products are delivered to meet costs, quality & click apply for full job details
Apr 08, 2026
Contractor
Mydas Recruitment are experts in the sourcing and supply of Engineers to leading organisations. We have an exciting new opportunity available, our client, a multinational manufacturing organisation, based in Northern Ireland, have a requirement for a manufacturing engineer to work with multifunctional teams throughout the organisation, to ensure that products are delivered to meet costs, quality & click apply for full job details
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 08, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Location Belfast, United Kingdom of Great Britain and Northern Ireland Pay Hourly rate of £12.75 Location Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address 49 Eeast Bridge Street, Belfast BT1 3NR Full time permanent position Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday. As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism. What's in it for you Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Concentrix is a great match if you: Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home Have a spotless record, free from any credit, criminal or disciplinary issues Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Apr 08, 2026
Full time
Location Belfast, United Kingdom of Great Britain and Northern Ireland Pay Hourly rate of £12.75 Location Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address 49 Eeast Bridge Street, Belfast BT1 3NR Full time permanent position Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday. As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism. What's in it for you Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Concentrix is a great match if you: Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home Have a spotless record, free from any credit, criminal or disciplinary issues Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Are you an experienced Technical Sales Manager and have skills and experience in the Construction, Technical, or the Fire Stoppage Industry? Whats on offer. Attractive salary package up to £65 basic + benefits + bonus NEG Travel throughout Ireland and North and South Company car or allowance Company pension and healthcare scheme Strong company with significant growth year on year The Job Field sales pos click apply for full job details
Apr 08, 2026
Full time
Are you an experienced Technical Sales Manager and have skills and experience in the Construction, Technical, or the Fire Stoppage Industry? Whats on offer. Attractive salary package up to £65 basic + benefits + bonus NEG Travel throughout Ireland and North and South Company car or allowance Company pension and healthcare scheme Strong company with significant growth year on year The Job Field sales pos click apply for full job details
General Manager Hospitality - Brand new site Belfast City Salary: 35,000 - 40,000 + Generous Bonus Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic General Manager to join an exciting restaurant in Belfast With a competitive salary of up to 40,000 and an attractive bonus structure, this is a fantastic opportunity to take your career to the next level! As the General Manager, you will be at the heart of a vibrant, customer-focused business, leading by example and driving a positive, high-energy environment. With big expansion plans on the horizon for 2026, there has never been a better time to be part of this industry leader. Bring your energy, passion, and leadership skills, and make an impact from day one! Why You Should Apply: Career Growth - Be part of an expanding company with plenty of room for progression. Fun and Supportive Environment - Join a team that values energy, creativity, and strong leadership. Generous Salary & Benefits - Competitive pay plus performance-driven bonuses. What You'll Be Doing: Elevate Customer Experience - Ensure every guest enjoys an outstanding dining experience. Drive Performance - Lead the charge in boosting sales and maintaining profitability. Develop Your Team - Mentor, train, and inspire your team to reach new heights. Maintain High Standards - Uphold company and brand values, ensuring health and safety compliance. Achieve KPIs - Lead your team towards hitting key performance indicators and contributing to overall success. Stay Ahead of the Curve - Keep up with industry trends and competitor activity to keep your location ahead of the game. Who We're Looking For: Experienced Leader - A track record of success in fast-paced environments with a hands-on leadership approach. Customer-Centric - Passionate about delivering exceptional service and exceeding guest expectations. Driven and Results-Focused - Motivated by targets and committed to achieving top performance. Self-Starter with a Positive Attitude - You thrive in a fast-moving environment and bring a 'can-do' attitude to everything you do. Team Player - You inspire your team and enjoy building a positive, collaborative culture. If you're ready to bring your leadership skills to a dynamic new company with incredible growth potential, we want to hear from you! Apply now with your up-to-date CV, and take the next step in your hospitality career. Zachary Daniels can only consider candidates with prior management experience. BH35688
Apr 08, 2026
Full time
General Manager Hospitality - Brand new site Belfast City Salary: 35,000 - 40,000 + Generous Bonus Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic General Manager to join an exciting restaurant in Belfast With a competitive salary of up to 40,000 and an attractive bonus structure, this is a fantastic opportunity to take your career to the next level! As the General Manager, you will be at the heart of a vibrant, customer-focused business, leading by example and driving a positive, high-energy environment. With big expansion plans on the horizon for 2026, there has never been a better time to be part of this industry leader. Bring your energy, passion, and leadership skills, and make an impact from day one! Why You Should Apply: Career Growth - Be part of an expanding company with plenty of room for progression. Fun and Supportive Environment - Join a team that values energy, creativity, and strong leadership. Generous Salary & Benefits - Competitive pay plus performance-driven bonuses. What You'll Be Doing: Elevate Customer Experience - Ensure every guest enjoys an outstanding dining experience. Drive Performance - Lead the charge in boosting sales and maintaining profitability. Develop Your Team - Mentor, train, and inspire your team to reach new heights. Maintain High Standards - Uphold company and brand values, ensuring health and safety compliance. Achieve KPIs - Lead your team towards hitting key performance indicators and contributing to overall success. Stay Ahead of the Curve - Keep up with industry trends and competitor activity to keep your location ahead of the game. Who We're Looking For: Experienced Leader - A track record of success in fast-paced environments with a hands-on leadership approach. Customer-Centric - Passionate about delivering exceptional service and exceeding guest expectations. Driven and Results-Focused - Motivated by targets and committed to achieving top performance. Self-Starter with a Positive Attitude - You thrive in a fast-moving environment and bring a 'can-do' attitude to everything you do. Team Player - You inspire your team and enjoy building a positive, collaborative culture. If you're ready to bring your leadership skills to a dynamic new company with incredible growth potential, we want to hear from you! Apply now with your up-to-date CV, and take the next step in your hospitality career. Zachary Daniels can only consider candidates with prior management experience. BH35688
A leading financial services provider in Belfast is looking for a Global Financial Crimes Investigator. This role involves conducting detailed investigations into financial crime activities, including fraud and money laundering. You will work closely with law enforcement and ensure compliance with regulations. A Bachelor's degree and experience with AML or Risk are required, along with proficiency in data analysis. The position offers a dynamic work environment and opportunities for professional growth.
Apr 08, 2026
Full time
A leading financial services provider in Belfast is looking for a Global Financial Crimes Investigator. This role involves conducting detailed investigations into financial crime activities, including fraud and money laundering. You will work closely with law enforcement and ensure compliance with regulations. A Bachelor's degree and experience with AML or Risk are required, along with proficiency in data analysis. The position offers a dynamic work environment and opportunities for professional growth.
Customer Support Advisor -Dutch Speaking Location Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor. Pay - Hourly rate of £12.75 Location - Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address - 49 Eeast Bridge Street, Belfast BT1 3NR Full time permanent position- Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday. As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism. What's in it for you Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Concentrix is a great match if you: Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home Have a spotless record, free from any credit, criminal or disciplinary issues Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Apr 08, 2026
Full time
Customer Support Advisor -Dutch Speaking Location Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor. Pay - Hourly rate of £12.75 Location - Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address - 49 Eeast Bridge Street, Belfast BT1 3NR Full time permanent position- Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday. As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism. What's in it for you Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Concentrix is a great match if you: Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home Have a spotless record, free from any credit, criminal or disciplinary issues Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
A leading global financial institution is seeking a Senior Investigator to handle financial crimes investigations in Belfast. The ideal candidate will have a Bachelor's degree, extensive experience in financial crime investigations, and proficiency in Microsoft Excel. Key responsibilities include analyzing investigations, collaborating with law enforcement, and providing coaching to enhance investigation quality. The position offers competitive benefits and the opportunity to work in a vibrant city known for its innovation in financial services.
Apr 08, 2026
Full time
A leading global financial institution is seeking a Senior Investigator to handle financial crimes investigations in Belfast. The ideal candidate will have a Bachelor's degree, extensive experience in financial crime investigations, and proficiency in Microsoft Excel. Key responsibilities include analyzing investigations, collaborating with law enforcement, and providing coaching to enhance investigation quality. The position offers competitive benefits and the opportunity to work in a vibrant city known for its innovation in financial services.
NIFHA - Northern Ireland Federation of Housing Association
Executive Director of Homes, Communities & Customer Woven Closing Date: 19 April 2026 Location: Either Head Office, Belfast or North West Office, Derry/Londonderry Salary: £82,500.00 per annum Contract: Permanent Job Ref: J495 Are you looking for a new opportunity? Executive Director of Homes, Communities & Customer (Job No J495) Location: Head Office, Newforge Lane, Belfast or North West Office, Exchange House, Derry/Londonderry. The Executive Director of Homes, Communities & Customer will champion people at the heart of every decision, bringing teams together to shape Woven's future, strengthen communities, and elevate the customer experience. Through compassionate leadership, meaningful partnerships, and a commitment to genuine accountability, this role will guide transformative change that empowers colleagues, supports thriving neighbourhoods, and ensures every home truly enhances the lives of the people who live in it. Woven provides homes that enrich the lives of our tenants and help create vibrant communities. We are an environmentally and socially conscious organisation with a strong focus on the development of high quality, inclusive social housing in areas of housing need. Working for Woven is not just a job, it's about being part of an organisation which puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch. Our team works together to make a real difference and change people's lives and we welcome individuals who want to be a part of our team and continue our story of success. At Woven we believe that brilliant work deserves brilliant rewards. From competitive salaries to flexible working options, time off for volunteering to helping you reach your career goals we've got you covered. In fact, we offer everything you need to help you be the best you can be in your role and make a big difference to life outside of work too. If we've got your interest, for further information on the rewards and benefits you can expect from us, detailed job requirements and to apply go to Completed application forms should be returned by 4 pm on Sunday, 19 April 2026. Woven Housing Association Ltd is an equal opportunities employer. Laganwood House, Newforge Lane, Belfast BT9 5NW
Apr 08, 2026
Full time
Executive Director of Homes, Communities & Customer Woven Closing Date: 19 April 2026 Location: Either Head Office, Belfast or North West Office, Derry/Londonderry Salary: £82,500.00 per annum Contract: Permanent Job Ref: J495 Are you looking for a new opportunity? Executive Director of Homes, Communities & Customer (Job No J495) Location: Head Office, Newforge Lane, Belfast or North West Office, Exchange House, Derry/Londonderry. The Executive Director of Homes, Communities & Customer will champion people at the heart of every decision, bringing teams together to shape Woven's future, strengthen communities, and elevate the customer experience. Through compassionate leadership, meaningful partnerships, and a commitment to genuine accountability, this role will guide transformative change that empowers colleagues, supports thriving neighbourhoods, and ensures every home truly enhances the lives of the people who live in it. Woven provides homes that enrich the lives of our tenants and help create vibrant communities. We are an environmentally and socially conscious organisation with a strong focus on the development of high quality, inclusive social housing in areas of housing need. Working for Woven is not just a job, it's about being part of an organisation which puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch. Our team works together to make a real difference and change people's lives and we welcome individuals who want to be a part of our team and continue our story of success. At Woven we believe that brilliant work deserves brilliant rewards. From competitive salaries to flexible working options, time off for volunteering to helping you reach your career goals we've got you covered. In fact, we offer everything you need to help you be the best you can be in your role and make a big difference to life outside of work too. If we've got your interest, for further information on the rewards and benefits you can expect from us, detailed job requirements and to apply go to Completed application forms should be returned by 4 pm on Sunday, 19 April 2026. Woven Housing Association Ltd is an equal opportunities employer. Laganwood House, Newforge Lane, Belfast BT9 5NW
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 08, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Customer Support Advisor -Slovenian Speaking Location Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor. Pay - Hourly rate of £12.75 Location - Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address - 49 Eeast Bridge Street, Belfast BT1 3NR Full time permanent position - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday. As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism. What's in it for you Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program - a range of support and resources, accessed free. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Concentrix is a great match if you: Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home Have a spotless record, free from any credit, criminal or disciplinary issues Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Apr 08, 2026
Full time
Customer Support Advisor -Slovenian Speaking Location Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor. Pay - Hourly rate of £12.75 Location - Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address - 49 Eeast Bridge Street, Belfast BT1 3NR Full time permanent position - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday. As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism. What's in it for you Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program - a range of support and resources, accessed free. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Concentrix is a great match if you: Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home Have a spotless record, free from any credit, criminal or disciplinary issues Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 08, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Customer Support Advisor -Italian Speaking Location Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor. Pay - Hourly rate of £12.75 Location - Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address - 49 Eeast Bridge Street, Belfast BT1 3NR Full time permanent position - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday. As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism. What's in it for you Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Concentrix is a great match if you: Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home Have a spotless record, free from any credit, criminal or disciplinary issues Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their 'employer of choice'. Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Apr 08, 2026
Full time
Customer Support Advisor -Italian Speaking Location Belfast, United Kingdom of Great Britain and Northern Ireland Experience the power of a game-changing career. Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor. Pay - Hourly rate of £12.75 Location - Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home! Address - 49 Eeast Bridge Street, Belfast BT1 3NR Full time permanent position - Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday. As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism. What's in it for you Discount on car and home insurance with AXA! Refer a friend incentive. Employee Assist Program-a range of support and resources, accessed free. Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) Concentrix is a great match if you: Social media or content moderation experience (desired) Minimum of 6 months customer service experience (mandatory) Are fully flexible between 8am-12am (Midnight) - Monday to Sunday. Have a minimum broadband speed of 10Mbps and a private/ distraction free location when working from home Have a spotless record, free from any credit, criminal or disciplinary issues Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their 'employer of choice'. Concentrix is an equal opportunity employer Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Eligibility to work In accordance with the United Kingdom's law, only applicants who are legally authorised to work in the UK will be considered for this position.
Job Description Global Financial Crimes Senior Investigator Corporate Title: Up to Vice President Location: Belfast Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description This job is responsible for performing end to end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include reviewing routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented. Responsibilities Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics Reviews Activity Intelligence Reports (AIRs) in a timely and accurate manner for submission to regulators and/or law enforcement Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures Required Qualifications Extensive business and functional experience Degree required: Bachelor's or equivalent work experience. Prior anti money laundering / financial crimes investigation experience in a financial institution or government position, as well as 1+ years of AML/Compliance experience and or knowledge of AML typologies. Proficiency in Microsoft Excel is needed. Desired Qualifications Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity Certifications: ACAMS - Association of Certified Anti Money Laundering Specialists Knowledge of global markets, global banking and investment banking businesses and products, and related financial crimes risks Ability to analyze large amounts of data, intelligence, and information to detect suspicious activity Skills Coaching Fraud Management Quality Assurance Regulatory Compliance Investigation Management Policies, Procedures, and Guidelines Management Risk Management Issue Management Reporting Written Communications Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back up childcare including virtual tutoring and 20 days of back up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Apr 08, 2026
Full time
Job Description Global Financial Crimes Senior Investigator Corporate Title: Up to Vice President Location: Belfast Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Description This job is responsible for performing end to end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include reviewing routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented. Responsibilities Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics Reviews Activity Intelligence Reports (AIRs) in a timely and accurate manner for submission to regulators and/or law enforcement Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures Required Qualifications Extensive business and functional experience Degree required: Bachelor's or equivalent work experience. Prior anti money laundering / financial crimes investigation experience in a financial institution or government position, as well as 1+ years of AML/Compliance experience and or knowledge of AML typologies. Proficiency in Microsoft Excel is needed. Desired Qualifications Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity Certifications: ACAMS - Association of Certified Anti Money Laundering Specialists Knowledge of global markets, global banking and investment banking businesses and products, and related financial crimes risks Ability to analyze large amounts of data, intelligence, and information to detect suspicious activity Skills Coaching Fraud Management Quality Assurance Regulatory Compliance Investigation Management Policies, Procedures, and Guidelines Management Risk Management Issue Management Reporting Written Communications Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back up childcare including virtual tutoring and 20 days of back up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Job Description: Job Title: Global Financial Crimes Investigator Corporate Title: Assistant Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Overview This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. This role will entail completing investigations while ensuring cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and making recommendations to file Suspicious Activity Reports (SARs) in a timely and accurate manner for submission to regulators and/or law enforcement. The Investigator may be asked to partner with GFC Risk Management, front line units or other stakeholders to resolve investigations. The Investigator will maintain a working knowledge of relevant anti-financial crimes laws, rules, and regulations, as well as an awareness of industry best practices. Responsibilities Completes investigations while overseeing cases meet or exceed closure and quality metrics Completes investigations in a timely and accurate manner for submission of SAR to regulators and/or law enforcement Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Managing a significant case inventory while prioritizing cases based upon risk and/or management direction while adhering to department Service Level Agreements (SLAs) Perform research and analysis of transaction information, customer data, public records, social media platforms or other external research tools to aide in the investigation to determine whether the activity appears to be normal for the client type. Responsible for preparing concise reporting that captures the investigative details that support their decision. Making recommendations to file Suspicious Activity Reports in a timely and accurate manner for submission to regulators and law enforcement across multiple jurisdictions. Communicating with GFC Management, front line units or other internal stakeholders, and law enforcement to obtain additional information and documentation as needed to resolve investigations. Recommending appropriate follow-up and possible account closure for customers that exceed the Bank's risk tolerance; and identifies and escalates potential operational or compliance risks. Performing quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role. Flexible to perform other functions as requested by management. Required Qualifications Experience with AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies Degree required: Bachelor's or equivalent work experience Proficiency in Microsoft Excel / data analysis Desired Qualifications Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists Skills Coaching Fraud Management Quality Assurance Regulatory Compliance Investigation Management Policies, Procedures, and Guidelines Management Risk Management Issue Management Reporting Written Communications Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Apr 08, 2026
Full time
Job Description: Job Title: Global Financial Crimes Investigator Corporate Title: Assistant Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system. Job Overview This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. This role will entail completing investigations while ensuring cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and making recommendations to file Suspicious Activity Reports (SARs) in a timely and accurate manner for submission to regulators and/or law enforcement. The Investigator may be asked to partner with GFC Risk Management, front line units or other stakeholders to resolve investigations. The Investigator will maintain a working knowledge of relevant anti-financial crimes laws, rules, and regulations, as well as an awareness of industry best practices. Responsibilities Completes investigations while overseeing cases meet or exceed closure and quality metrics Completes investigations in a timely and accurate manner for submission of SAR to regulators and/or law enforcement Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Managing a significant case inventory while prioritizing cases based upon risk and/or management direction while adhering to department Service Level Agreements (SLAs) Perform research and analysis of transaction information, customer data, public records, social media platforms or other external research tools to aide in the investigation to determine whether the activity appears to be normal for the client type. Responsible for preparing concise reporting that captures the investigative details that support their decision. Making recommendations to file Suspicious Activity Reports in a timely and accurate manner for submission to regulators and law enforcement across multiple jurisdictions. Communicating with GFC Management, front line units or other internal stakeholders, and law enforcement to obtain additional information and documentation as needed to resolve investigations. Recommending appropriate follow-up and possible account closure for customers that exceed the Bank's risk tolerance; and identifies and escalates potential operational or compliance risks. Performing quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role. Flexible to perform other functions as requested by management. Required Qualifications Experience with AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies Degree required: Bachelor's or equivalent work experience Proficiency in Microsoft Excel / data analysis Desired Qualifications Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity Certifications: ACAMS - Association of Certified Anti-Money Laundering Specialists Skills Coaching Fraud Management Quality Assurance Regulatory Compliance Investigation Management Policies, Procedures, and Guidelines Management Risk Management Issue Management Reporting Written Communications Benefits of working at Bank of America UK Private healthcare for you and your family Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc Use of a flex fund to use towards benefits Access to an emotional wellbeing helpline, and virtual GP services Access to the Peppy App which provides 1:1 support, consultations and resources relating to men's health, women's health, fertility, menopause and pregnancy & parenthood Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
For additional information, please review .Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Senior Engineer in Production Management, will be responsible for the development and overall implementation of software in a complex, critical and large cross-departmental and multi-disciplinary area.The role is part of a multi-year transformation journey that will require a successful candidate to establish best practices, motivate and promote a cultural shift that will ensure a successful adoption of Engineering Principles and Practices within Production Management.The role requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. You will apply an in-depth understanding of the business impact of technical contributions and will be accountable for delivery of a full range of end-to-end projects.You will have excellent communication skills required to negotiate internally and be involved in short- to medium-term planning of actions and resources for own area. Key Responsibilities: Set and enforce technical standards across the team, including code quality, review practices, and architectural patterns. Contribute production-quality Java code - this is a hands-on role and active coding is expected. Drive clean, maintainable, test-driven development as a non-negotiable team norm, not an aspiration. Own key architectural decisions and ensure they are documented, communicated, and revisited as requirements evolve. Identify and manage technical debt proactively, balancing pragmatism with long-term maintainability. Demonstrate an in-depth understanding of Software Development Lifecycle and how it integrates within the overall technology landscape to deliver scalable, reliable and resilient applications. Operate in a global environment with on-/near-/off-shore matrix reporting structures. Operate in a highly regulated environment that requires in-depth understanding of the regulatory requirements and the industry implications for our technologies. Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices. Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training. Fosters a culture that promotes transparency and innovation for increased team productivity. Coaching members of the team and outside the immediate reporting line about the best practices and recognises anti-patterns that are quickly addressed. Implements the Agile Framework through one of its implementations like SCRUM or Kanban and ensures it integrates with overall organisation processes. Avidly communicates progress and project status across the organisation and ensures that stakeholders are managed appropriately throughout the execution period. Qualifications: Strong, demonstrable modern Java development experience (Java 21+), including concurrent programming, JVM tuning, and modern frameworks such as Spring Boot. Proven track record of leading a software engineering team to deliver production systems - not just managing projects but owning outcomes. Deep commitment to clean code, TDD, and code review as engineering disciplines; able to coach others credibly in these practices. Solid understanding of CI/CD principles and tooling and operational experience of orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is a highly desirable Hands-on experience with Docker and/or Podman for containerisation, including writing and optimising Dockerfiles. Experience deploying and operating workloads on OpenShift or Kubernetes, including familiarity with manifests, Helm charts, resource management, and cluster observability. Comfortable with build tooling (Gradle) and dependency management at scale. Ability to read, review, and reason about front-end codebases - particularly React - without necessarily being a fluent front-end developer. Strong communication skills: can articulate technical trade-offs clearly to both engineers and non-technical stakeholders. Excellent working knowledge of key computer science concepts (networking, operating systems, virtualisation, containerisation, etc.) Polyglot full-stack developer mentality and ability to pick up new languages and skills Excellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application and database stacks Operational experience of deploying and running services at scale on top of Docker/Kubernetes stack and a service mesh, like Istio, is highly desirable Experience of senior stakeholder management Consistently demonstrates clear and concise written and verbal communication skills What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Apr 08, 2026
Full time
For additional information, please review .Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Senior Engineer in Production Management, will be responsible for the development and overall implementation of software in a complex, critical and large cross-departmental and multi-disciplinary area.The role is part of a multi-year transformation journey that will require a successful candidate to establish best practices, motivate and promote a cultural shift that will ensure a successful adoption of Engineering Principles and Practices within Production Management.The role requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. You will apply an in-depth understanding of the business impact of technical contributions and will be accountable for delivery of a full range of end-to-end projects.You will have excellent communication skills required to negotiate internally and be involved in short- to medium-term planning of actions and resources for own area. Key Responsibilities: Set and enforce technical standards across the team, including code quality, review practices, and architectural patterns. Contribute production-quality Java code - this is a hands-on role and active coding is expected. Drive clean, maintainable, test-driven development as a non-negotiable team norm, not an aspiration. Own key architectural decisions and ensure they are documented, communicated, and revisited as requirements evolve. Identify and manage technical debt proactively, balancing pragmatism with long-term maintainability. Demonstrate an in-depth understanding of Software Development Lifecycle and how it integrates within the overall technology landscape to deliver scalable, reliable and resilient applications. Operate in a global environment with on-/near-/off-shore matrix reporting structures. Operate in a highly regulated environment that requires in-depth understanding of the regulatory requirements and the industry implications for our technologies. Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices. Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training. Fosters a culture that promotes transparency and innovation for increased team productivity. Coaching members of the team and outside the immediate reporting line about the best practices and recognises anti-patterns that are quickly addressed. Implements the Agile Framework through one of its implementations like SCRUM or Kanban and ensures it integrates with overall organisation processes. Avidly communicates progress and project status across the organisation and ensures that stakeholders are managed appropriately throughout the execution period. Qualifications: Strong, demonstrable modern Java development experience (Java 21+), including concurrent programming, JVM tuning, and modern frameworks such as Spring Boot. Proven track record of leading a software engineering team to deliver production systems - not just managing projects but owning outcomes. Deep commitment to clean code, TDD, and code review as engineering disciplines; able to coach others credibly in these practices. Solid understanding of CI/CD principles and tooling and operational experience of orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is a highly desirable Hands-on experience with Docker and/or Podman for containerisation, including writing and optimising Dockerfiles. Experience deploying and operating workloads on OpenShift or Kubernetes, including familiarity with manifests, Helm charts, resource management, and cluster observability. Comfortable with build tooling (Gradle) and dependency management at scale. Ability to read, review, and reason about front-end codebases - particularly React - without necessarily being a fluent front-end developer. Strong communication skills: can articulate technical trade-offs clearly to both engineers and non-technical stakeholders. Excellent working knowledge of key computer science concepts (networking, operating systems, virtualisation, containerisation, etc.) Polyglot full-stack developer mentality and ability to pick up new languages and skills Excellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application and database stacks Operational experience of deploying and running services at scale on top of Docker/Kubernetes stack and a service mesh, like Istio, is highly desirable Experience of senior stakeholder management Consistently demonstrates clear and concise written and verbal communication skills What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Development Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. What you'll do Partner with Front office, Back office and Finance control owners to ensure SOX key controls are properly designed, documented and executed in accordance with Citi SOX policy/standard Review/develop process flows and Risk and Control Matrices to confirm that key controls appropriately address relevant financial statements assertions. Perform control walkthroughs to validate design effectiveness and assess whether controls operate as intended Support Markets year end SOX control attestation by ensuring the population of in scope controls is complete and accurate. Support quality control certifications, evidence collection and remediation Liaise closely with SOX governance teams, internal/external and Finance to ensure alignment of Markets processes with overall SOX and MCA framework Works closely with business partners on findings and makes recommendations on improving practices. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. What we'll need from you Significant relevant work experience in Business Risk & Controls Demonstrable experience using MS Excel, MS Access. Significant experience in financial services with focus on SOX Consistently demonstrates clear and concise written and verbal communication skills Effective organizational influencing skills required. Third party vendor management preferred. Demonstrated ability to lead global team efforts Excellent problem solving skills Ability to see the big pictures with high attention to critical details Demonstrated ability to develop and implement strategy and process improvement initiatives. Bachelor's/University degree or equivalent experience, potentially Masters degree ACA qualification or equivalent We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources What we can offer you Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group Risk Management Job Family Business Risk & Control Time Type Full time Most Relevant Skills Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 08, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. What you'll do Partner with Front office, Back office and Finance control owners to ensure SOX key controls are properly designed, documented and executed in accordance with Citi SOX policy/standard Review/develop process flows and Risk and Control Matrices to confirm that key controls appropriately address relevant financial statements assertions. Perform control walkthroughs to validate design effectiveness and assess whether controls operate as intended Support Markets year end SOX control attestation by ensuring the population of in scope controls is complete and accurate. Support quality control certifications, evidence collection and remediation Liaise closely with SOX governance teams, internal/external and Finance to ensure alignment of Markets processes with overall SOX and MCA framework Works closely with business partners on findings and makes recommendations on improving practices. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. What we'll need from you Significant relevant work experience in Business Risk & Controls Demonstrable experience using MS Excel, MS Access. Significant experience in financial services with focus on SOX Consistently demonstrates clear and concise written and verbal communication skills Effective organizational influencing skills required. Third party vendor management preferred. Demonstrated ability to lead global team efforts Excellent problem solving skills Ability to see the big pictures with high attention to critical details Demonstrated ability to develop and implement strategy and process improvement initiatives. Bachelor's/University degree or equivalent experience, potentially Masters degree ACA qualification or equivalent We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources What we can offer you Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group Risk Management Job Family Business Risk & Control Time Type Full time Most Relevant Skills Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
A leading organisation in professional services is seeking an experienced Office Operations Manager to oversee office operations in Belfast. This role involves managing a multi-disciplinary team, ensuring effective service delivery, and maintaining operational efficiency. Candidates should have a background in office or operations management, strong leadership skills, and the ability to work in a fast-paced environment. This opportunity offers a chance to make a significant impact on operations within a modern organisation.
Apr 08, 2026
Full time
A leading organisation in professional services is seeking an experienced Office Operations Manager to oversee office operations in Belfast. This role involves managing a multi-disciplinary team, ensuring effective service delivery, and maintaining operational efficiency. Candidates should have a background in office or operations management, strong leadership skills, and the ability to work in a fast-paced environment. This opportunity offers a chance to make a significant impact on operations within a modern organisation.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 08, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
A leading international law firm is seeking an Innovation Specialist to support the Practice Innovation team in Belfast. This role involves utilizing design thinking and process-improvement methods to develop solutions that meet client challenges. The ideal candidate will have experience in innovation within a legal or consulting firm, possess excellent communication skills, and be proactive in driving change. The firm offers a competitive benefits package and fosters a diverse and inclusive workplace environment.
Apr 08, 2026
Full time
A leading international law firm is seeking an Innovation Specialist to support the Practice Innovation team in Belfast. This role involves utilizing design thinking and process-improvement methods to develop solutions that meet client challenges. The ideal candidate will have experience in innovation within a legal or consulting firm, possess excellent communication skills, and be proactive in driving change. The firm offers a competitive benefits package and fosters a diverse and inclusive workplace environment.
The Innovation Specialist will support the Practice Innovation team in developing solutions that address client challenges and strategic goals. By bringing together people, processes, data, and technology, we accelerate change and improve outcomes, speed, accuracy, and flexibility. The role holder will assist with the ideation, design, and delivery of strategic priority projects led by the globally diverse Practice Innovation team, a group of strategic and empathetic thinkers committed to enhancing the client experience through creative problem solving. The individual will help foster a culture of innovation by equipping employees with methodologies, tools, and the confidence to adopt a client centric approach. Main responsibilities: Use a variety of process improvement and human centered design methods to design and implement solutions, including ideation workshops, user interviews, journey mapping, process mapping, and rapid prototyping Develop and champion key design deliverables, including user journeys, service blueprints, process flows, wireframes, business model canvases, and best practice or implementation playbooks Combine qualitative and quantitative data to tell compelling narratives and shape solutions Collaborate with team members from diverse legal and business professional backgrounds Track and report on project deliverables Support framing the story of the design outcome, both verbally and visually, to key stakeholders across the Firm's senior leadership Share key research and lessons learned from projects to enable the Firm to leverage insights more broadly Work cross functionally to identify where technology can transform how projects are delivered and map new ways of working Skills and experience: Some experience in innovation within a law firm or consulting environment; experience with design thinking is ideal Experience with AI, including personal use, is desirable Experience in broad process improvement and project management, or direct legal practice experience combined with an interest in doing things differently Excellent communication and presentation skills, including strong listening abilities, deep curiosity, and strong writing skills Proactive, self directed, and delivery focused Comfortable navigating ambiguity and novel problems Curious, adaptable, and motivated to learn new ways of working Flexible mindset and open to trying new approaches to solving problems Strong change management skills with the ability to support the delivery of change across a wide range of stakeholders, from skeptics to enthusiastic early adopters Empathetic and thoughtful when working with a diverse group of stakeholders, with the ability to navigate and manage competing stakeholder interest Working at Baker McKenzie Belfast Center: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Center is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the industry, featuring comprehensive private health cover, income protection, life assurance, and a comprehensive employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people-regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age-to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.
Apr 08, 2026
Full time
The Innovation Specialist will support the Practice Innovation team in developing solutions that address client challenges and strategic goals. By bringing together people, processes, data, and technology, we accelerate change and improve outcomes, speed, accuracy, and flexibility. The role holder will assist with the ideation, design, and delivery of strategic priority projects led by the globally diverse Practice Innovation team, a group of strategic and empathetic thinkers committed to enhancing the client experience through creative problem solving. The individual will help foster a culture of innovation by equipping employees with methodologies, tools, and the confidence to adopt a client centric approach. Main responsibilities: Use a variety of process improvement and human centered design methods to design and implement solutions, including ideation workshops, user interviews, journey mapping, process mapping, and rapid prototyping Develop and champion key design deliverables, including user journeys, service blueprints, process flows, wireframes, business model canvases, and best practice or implementation playbooks Combine qualitative and quantitative data to tell compelling narratives and shape solutions Collaborate with team members from diverse legal and business professional backgrounds Track and report on project deliverables Support framing the story of the design outcome, both verbally and visually, to key stakeholders across the Firm's senior leadership Share key research and lessons learned from projects to enable the Firm to leverage insights more broadly Work cross functionally to identify where technology can transform how projects are delivered and map new ways of working Skills and experience: Some experience in innovation within a law firm or consulting environment; experience with design thinking is ideal Experience with AI, including personal use, is desirable Experience in broad process improvement and project management, or direct legal practice experience combined with an interest in doing things differently Excellent communication and presentation skills, including strong listening abilities, deep curiosity, and strong writing skills Proactive, self directed, and delivery focused Comfortable navigating ambiguity and novel problems Curious, adaptable, and motivated to learn new ways of working Flexible mindset and open to trying new approaches to solving problems Strong change management skills with the ability to support the delivery of change across a wide range of stakeholders, from skeptics to enthusiastic early adopters Empathetic and thoughtful when working with a diverse group of stakeholders, with the ability to navigate and manage competing stakeholder interest Working at Baker McKenzie Belfast Center: Baker McKenzie is the world's leading law firm with offices all over the world. Our Belfast Center is home to over 400 colleagues in both legal and professional services. We offer one of the best workplace benefits packages in the industry, featuring comprehensive private health cover, income protection, life assurance, and a comprehensive employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people-regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age-to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.
Accounts Technician - Belfast/Lisburn MCS Group is delighted to be working with a well established, growing accountancy practice to recruit for an Accounts Technician to join their team. The Opportunity MCS Group is partnering with a successful accountancy practice in Belfast/Lisburn to recruit a driven and ambitious Accounts Technician. This is an excellent opportunity for an Accounts professional eager to advance their career, offering clear progression paths and the chance to work with a diverse portfolio of clients. The Benefits The successful Accounts Technician can expect to receive the following: Hybrid working Flexible working hours Pension - auto enrolment Holiday - 20 day + 11 bank (can purchase additional days - 1 week) Health and well-being portal Virtual GP service. Development opportunities The Role You will have a wide range of duties, such as; Perform day-to-day bookkeeping tasks for a portfolio of clients Prepare accounts and assist with year-end accounts preparation Complete and submit VAT returns in line with HMRC deadlines Reconcile bank accounts Support senior accountants with ad hoc financial reporting and tasks Maintain accurate and up-to-date financial records in compliance with company standards and statutory requirements The Person The ideal candidate will be: Experience in accounts preparation (even at a junior level) Ideally from a practice background, though strong candidates from other backgrounds will be considered Qualified Accounting Technician Ireland (ATI) or working towards qualification Open to more junior candidates with 1+ year of relevant experience in a similar role Familiarity with cloud accounting software (e.g., Xero, QuickBooks, Sage) is a plus Strong attention to detail and excellent organisational skills Eagerness to learn, develop, and grow within the role A team player with good communication skills and a client-focused mindset To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Apr 08, 2026
Full time
Accounts Technician - Belfast/Lisburn MCS Group is delighted to be working with a well established, growing accountancy practice to recruit for an Accounts Technician to join their team. The Opportunity MCS Group is partnering with a successful accountancy practice in Belfast/Lisburn to recruit a driven and ambitious Accounts Technician. This is an excellent opportunity for an Accounts professional eager to advance their career, offering clear progression paths and the chance to work with a diverse portfolio of clients. The Benefits The successful Accounts Technician can expect to receive the following: Hybrid working Flexible working hours Pension - auto enrolment Holiday - 20 day + 11 bank (can purchase additional days - 1 week) Health and well-being portal Virtual GP service. Development opportunities The Role You will have a wide range of duties, such as; Perform day-to-day bookkeeping tasks for a portfolio of clients Prepare accounts and assist with year-end accounts preparation Complete and submit VAT returns in line with HMRC deadlines Reconcile bank accounts Support senior accountants with ad hoc financial reporting and tasks Maintain accurate and up-to-date financial records in compliance with company standards and statutory requirements The Person The ideal candidate will be: Experience in accounts preparation (even at a junior level) Ideally from a practice background, though strong candidates from other backgrounds will be considered Qualified Accounting Technician Ireland (ATI) or working towards qualification Open to more junior candidates with 1+ year of relevant experience in a similar role Familiarity with cloud accounting software (e.g., Xero, QuickBooks, Sage) is a plus Strong attention to detail and excellent organisational skills Eagerness to learn, develop, and grow within the role A team player with good communication skills and a client-focused mindset To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
A growing accountancy practice in Belfast/Lisburn is seeking an Accounts Technician to join their team. The ideal candidate will handle day-to-day bookkeeping for various clients and assist in year-end accounts preparation. Benefits include hybrid working, flexible hours, and development opportunities. Candidates should have some experience in accounts preparation and familiarity with accounting software like Xero or QuickBooks. Communication skills and attention to detail are essential, as well as a client-focused approach.
Apr 08, 2026
Full time
A growing accountancy practice in Belfast/Lisburn is seeking an Accounts Technician to join their team. The ideal candidate will handle day-to-day bookkeeping for various clients and assist in year-end accounts preparation. Benefits include hybrid working, flexible hours, and development opportunities. Candidates should have some experience in accounts preparation and familiarity with accounting software like Xero or QuickBooks. Communication skills and attention to detail are essential, as well as a client-focused approach.
We are partnering with a high growth and forward thinking organisation to recruit a FP&A Manager. This is a leadership role, offering the opportunity to shape financial strategy while driving a data led culture across the business. Reporting directly to the CFO, you will lead Financial Planning & Analysis alongside Business Intelligence, acting as a key commercial partner to senior leadership. This role is ideal for a commercially astute finance professional who thrives on turning data into actionable insight and influencing strategic decisions. You will take ownership of budgeting, forecasting, and long term planning processes, while also driving the evolution of the company's BI and reporting capabilities. Working cross functionally, you will play a central role in improving performance, enhancing visibility, and supporting growth initiatives. Benefits £60,000 - £70,000 salary Annual bonus Car allowance Private medical 4% company pension 28 days leave Key Responsibilities Lead annual budgeting, quarterly forecasting, and long range planning Deliver insightful variance analysis and performance reporting Build robust financial models to support strategic decision making Partner with senior stakeholders to drive commercial performance Own and develop BI strategy, dashboards, and KPI frameworks Translate complex data into clear, actionable insights Lead and develop a high performing FP&A and BI team Drive process improvements, automation, and system enhancements Support ERP and BI system implementations About You Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Strong FP&A background with exposure to BI or data analytics Proven experience in financial modelling, forecasting, and planning Commercially minded with the ability to influence senior stakeholders Experience managing and developing teams Advanced Excel skills and familiarity with BI tools (e.g. Power BI, Tableau) Strong analytical mindset with excellent communication skills Apply below, or get in touch with Marc Norton at Artemis Human Capital for full details.
Apr 08, 2026
Full time
We are partnering with a high growth and forward thinking organisation to recruit a FP&A Manager. This is a leadership role, offering the opportunity to shape financial strategy while driving a data led culture across the business. Reporting directly to the CFO, you will lead Financial Planning & Analysis alongside Business Intelligence, acting as a key commercial partner to senior leadership. This role is ideal for a commercially astute finance professional who thrives on turning data into actionable insight and influencing strategic decisions. You will take ownership of budgeting, forecasting, and long term planning processes, while also driving the evolution of the company's BI and reporting capabilities. Working cross functionally, you will play a central role in improving performance, enhancing visibility, and supporting growth initiatives. Benefits £60,000 - £70,000 salary Annual bonus Car allowance Private medical 4% company pension 28 days leave Key Responsibilities Lead annual budgeting, quarterly forecasting, and long range planning Deliver insightful variance analysis and performance reporting Build robust financial models to support strategic decision making Partner with senior stakeholders to drive commercial performance Own and develop BI strategy, dashboards, and KPI frameworks Translate complex data into clear, actionable insights Lead and develop a high performing FP&A and BI team Drive process improvements, automation, and system enhancements Support ERP and BI system implementations About You Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Strong FP&A background with exposure to BI or data analytics Proven experience in financial modelling, forecasting, and planning Commercially minded with the ability to influence senior stakeholders Experience managing and developing teams Advanced Excel skills and familiarity with BI tools (e.g. Power BI, Tableau) Strong analytical mindset with excellent communication skills Apply below, or get in touch with Marc Norton at Artemis Human Capital for full details.
Manage and run a designated kitchen section efficiently and independently Must be able to work shifts, including weekends, public holidays, and evenings Maintain high standards of food quality, presentation, and hygiene Ensure mise en place is completed to standard and on time Monitor stock levels and assist with ordering and stock control Ensure compliance with health, safety, and food hygiene regulations Mentor, train, and guide junior chefs and kitchen assistants Assist senior management with menu execution and service delivery Proven experience as a Chef de Partie Strong leadership and mentoring skills Ability to perform well under pressure in a busy kitchen Excellent knowledge of food preparation and cooking techniques Strong organisational and time-management skills Good communication skills and team spirit Culinary qualification (advantageous) Personal Attributes: Reliable and punctual Professional and disciplined Passionate about food and continuous improvement Calm and focused during service. The ideal candidate should be from the Belfast Trust and surrounding area, have a high desire to learn new skills, be able to work independently as well as part of a team and enjoy high stress production environments. Should your application be deemed eligible, we will contact you within 05 days after the closing date; else consider your application to have been unsuccessful. Apply for this position Position applied for Full Name Email Phone Upload CV/Resume Accepted file types: pdf, doc, docx, Max. file size: 100 MB.
Apr 08, 2026
Full time
Manage and run a designated kitchen section efficiently and independently Must be able to work shifts, including weekends, public holidays, and evenings Maintain high standards of food quality, presentation, and hygiene Ensure mise en place is completed to standard and on time Monitor stock levels and assist with ordering and stock control Ensure compliance with health, safety, and food hygiene regulations Mentor, train, and guide junior chefs and kitchen assistants Assist senior management with menu execution and service delivery Proven experience as a Chef de Partie Strong leadership and mentoring skills Ability to perform well under pressure in a busy kitchen Excellent knowledge of food preparation and cooking techniques Strong organisational and time-management skills Good communication skills and team spirit Culinary qualification (advantageous) Personal Attributes: Reliable and punctual Professional and disciplined Passionate about food and continuous improvement Calm and focused during service. The ideal candidate should be from the Belfast Trust and surrounding area, have a high desire to learn new skills, be able to work independently as well as part of a team and enjoy high stress production environments. Should your application be deemed eligible, we will contact you within 05 days after the closing date; else consider your application to have been unsuccessful. Apply for this position Position applied for Full Name Email Phone Upload CV/Resume Accepted file types: pdf, doc, docx, Max. file size: 100 MB.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 08, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Apr 08, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad ba click apply for full job details
Apr 08, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad ba click apply for full job details
A reputable customer service company is seeking a dedicated Customer Support Advisor to join their Primark team in Belfast. This hybrid role involves addressing customer inquiries via social media and email, requiring strong communication skills and a minimum of six months in customer service. The position offers a competitive hourly pay of £12.75 and allows for three days of remote work. The ideal candidate should demonstrate empathy and professionalism, embodying the values of exemplary customer service.
Apr 08, 2026
Full time
A reputable customer service company is seeking a dedicated Customer Support Advisor to join their Primark team in Belfast. This hybrid role involves addressing customer inquiries via social media and email, requiring strong communication skills and a minimum of six months in customer service. The position offers a competitive hourly pay of £12.75 and allows for three days of remote work. The ideal candidate should demonstrate empathy and professionalism, embodying the values of exemplary customer service.
Join us as a Legal Counsel in our Banking & Payments Legal Team This is an excellent opportunity to join us as a Legal Counsel, where you'll deliver the legal strategy and provide expert, accurate and cost-effective legal advice to our Enterprise Payments and Digital Assets Team, and our Everyday Banking teams across Retail and Private Banking & Wealth Management Your role will sit within our Retail & Private Banking Legal Team, but you'll be providing payments and digital assets support enterprise wide, so we'll need you to have an understanding of associated legal issues You'll be recognised as strategic thinker with a forward focus on regulation and innovation, and be exposed to stakeholders across the bank and externally Our team operates within a hybrid working model so you'll work from home some of the time, coming into the office at least one day per week to collaborate closely with your colleagues What you'll do We're looking for an experienced Legal Counsel to manage and coordinate the delivery of legal advice, supporting our Retail Banking, Private Banking & Wealth Management and Payments CoE businesses. You'll work closely with stakeholders and legal colleagues to ensure the timely, effective and efficient delivery of all issues, projects and initiatives, either directly or through a team. Additionally, you'll be: Making sure that legal advice is readily understandable to non lawyers, delivered within relevant timescales, and manages and minimises legal risks Delivering continuous improvement in operating practices and processes, including identifying efficiencies, improvements and opportunities to reduce costs, including through the application of automation and AI Providing the communication of internal and external legal advice and helping to deliver transactions and projects to stakeholders in a commercial, user friendly and efficient manner Managing legal costs through the use of e billing, auctions and other cost tools and driving a culture of disciplined cost management and controls The skills you'll need To be successful in this role, you'll need experience of providing legal and commercial advice in relation to transactions and projects in house, or in a leading UK law firm. We'll expect you to have in depth knowledge of general banking law and practice, and some working knowledge and curiosity about payments regulation and the emerging digital assets regulatory framework, coupled with the ability to establish and maintain strong relationships across the bank. You'll also need: Knowledge of retail and wealth banking services and payments/digital assets innovation, the commercial environment within which retail banks operate and associated legal issues Experience of working with leading law firms and other professional advisers and consultants The ability to keep up to date with and to use initiative to issue spot and share relevant legal and market developments to support our business in horizon scanning
Apr 08, 2026
Full time
Join us as a Legal Counsel in our Banking & Payments Legal Team This is an excellent opportunity to join us as a Legal Counsel, where you'll deliver the legal strategy and provide expert, accurate and cost-effective legal advice to our Enterprise Payments and Digital Assets Team, and our Everyday Banking teams across Retail and Private Banking & Wealth Management Your role will sit within our Retail & Private Banking Legal Team, but you'll be providing payments and digital assets support enterprise wide, so we'll need you to have an understanding of associated legal issues You'll be recognised as strategic thinker with a forward focus on regulation and innovation, and be exposed to stakeholders across the bank and externally Our team operates within a hybrid working model so you'll work from home some of the time, coming into the office at least one day per week to collaborate closely with your colleagues What you'll do We're looking for an experienced Legal Counsel to manage and coordinate the delivery of legal advice, supporting our Retail Banking, Private Banking & Wealth Management and Payments CoE businesses. You'll work closely with stakeholders and legal colleagues to ensure the timely, effective and efficient delivery of all issues, projects and initiatives, either directly or through a team. Additionally, you'll be: Making sure that legal advice is readily understandable to non lawyers, delivered within relevant timescales, and manages and minimises legal risks Delivering continuous improvement in operating practices and processes, including identifying efficiencies, improvements and opportunities to reduce costs, including through the application of automation and AI Providing the communication of internal and external legal advice and helping to deliver transactions and projects to stakeholders in a commercial, user friendly and efficient manner Managing legal costs through the use of e billing, auctions and other cost tools and driving a culture of disciplined cost management and controls The skills you'll need To be successful in this role, you'll need experience of providing legal and commercial advice in relation to transactions and projects in house, or in a leading UK law firm. We'll expect you to have in depth knowledge of general banking law and practice, and some working knowledge and curiosity about payments regulation and the emerging digital assets regulatory framework, coupled with the ability to establish and maintain strong relationships across the bank. You'll also need: Knowledge of retail and wealth banking services and payments/digital assets innovation, the commercial environment within which retail banks operate and associated legal issues Experience of working with leading law firms and other professional advisers and consultants The ability to keep up to date with and to use initiative to issue spot and share relevant legal and market developments to support our business in horizon scanning
A leading technology solutions provider in Northern Ireland is seeking a Senior Director of Strategy and Transformation to define and deliver strategic initiatives towards 2030. The role requires extensive leadership experience in transformation programs, strong stakeholder management skills, and deep technical knowledge in data and AI. Responsibilities include managing a PMO, leading multi-functional teams, and influencing C-suite stakeholders. The ideal candidate has a strong commercial acumen and commitment to people development, ensuring measurable business outcomes.
Apr 08, 2026
Full time
A leading technology solutions provider in Northern Ireland is seeking a Senior Director of Strategy and Transformation to define and deliver strategic initiatives towards 2030. The role requires extensive leadership experience in transformation programs, strong stakeholder management skills, and deep technical knowledge in data and AI. Responsibilities include managing a PMO, leading multi-functional teams, and influencing C-suite stakeholders. The ideal candidate has a strong commercial acumen and commitment to people development, ensuring measurable business outcomes.
A leading financial institution in the UK is seeking a Legal Counsel to join their Banking & Payments Legal Team. In this role, you will provide essential legal advice across Retail and Private Banking while ensuring compliance with regulations in a hybrid working model. Candidates should have experience in legal counsel roles, particularly in banking law, and must demonstrate strategic thinking and strong relationship-building skills across diverse stakeholders.
Apr 08, 2026
Full time
A leading financial institution in the UK is seeking a Legal Counsel to join their Banking & Payments Legal Team. In this role, you will provide essential legal advice across Retail and Private Banking while ensuring compliance with regulations in a hybrid working model. Candidates should have experience in legal counsel roles, particularly in banking law, and must demonstrate strategic thinking and strong relationship-building skills across diverse stakeholders.
A leading UK law firm is seeking a Front of House Security Concierge to provide exceptional support in their Belfast office. This role is key in maintaining a welcoming environment while ensuring security and client wellbeing. Successful candidates will have experience in high-end hospitality or corporate security, and must be confident in professional communication. The position requires a proactive approach to managing access and supporting administrative tasks, along with a willingness to attain relevant security and hygiene certifications.
Apr 08, 2026
Full time
A leading UK law firm is seeking a Front of House Security Concierge to provide exceptional support in their Belfast office. This role is key in maintaining a welcoming environment while ensuring security and client wellbeing. Successful candidates will have experience in high-end hospitality or corporate security, and must be confident in professional communication. The position requires a proactive approach to managing access and supporting administrative tasks, along with a willingness to attain relevant security and hygiene certifications.
A leading global consulting firm in Belfast is seeking a Transaction Monitoring Quality Control Analyst. This role involves performing quality reviews, managing investigations, and ensuring compliance with regulatory standards. Candidates should have a strong background in finance or a related field, coupled with experience in AML/KYC operations. The firm values collaboration and innovation, offering opportunities for professional development and growth within the financial crime sector.
Apr 08, 2026
Full time
A leading global consulting firm in Belfast is seeking a Transaction Monitoring Quality Control Analyst. This role involves performing quality reviews, managing investigations, and ensuring compliance with regulatory standards. Candidates should have a strong background in finance or a related field, coupled with experience in AML/KYC operations. The firm values collaboration and innovation, offering opportunities for professional development and growth within the financial crime sector.
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We're helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we're developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team, you'll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron's collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future. This is an evergreen opportunity used to connect with future talent. We review applications regularly, but it is not a currently open role. Huron is building a Talent Pool of Financial Crime specialists to support future projects within our expanding Belfast-based delivery centre. By joining our Talent Pool, you'll be first in line when new projects go live, enabling faster interview cycles and earlier access to consulting opportunities within Huron's growing Financial Crimes capability. If you want to be part of a high-performing team delivering impactful compliance and regulatory work for global clients-and prefer to engage ahead of live requisitions-this Talent Pool is an ideal entry point. Your Role: Transaction Monitoring Quality Control Analyst You will be aligned to projects providing second-line quality review, escalation handling, and subject matter oversight across L1 and L2 Transaction Monitoring activities. You will ensure investigative quality, consistency, and regulatory adherence, while also contributing to alert design, rule refinement, and continuous improvement of monitoring frameworks. While the scope of each project may be different, your duties & responsibilities may include: Conducting/leading investigations in potentially high-risk and/or complex activity involving international money movements (e.g., wires, correspondent banking, nested account, trade finance, high-net worth individual transactions, politically exposed persons, and potential sanctions evasion). Managing investigation/case workbench and productivity to ensure adherence to SLAs and suspicious activity reporting requirements. Conducting thorough reviews of transactional histories for flagged accounts, taking appropriate actions, and refining rules as necessary Serving as an escalation point for complex transaction alerts Defining and implementing new transaction monitoring alerts for enhanced detection Reviewing repeated or pattern-based alerts requiring deeper analysis. As required, performing deeper analysis into transactions, customers, related account owners and/or businesses, ownership structure, ultimate beneficial owners to determine legitimacy of reviewed activity. Preparing investigation results, document evidence, capture appropriate documentation, and draft clear and narratives to support rationale for case closure or suspicious activity/transaction reporting (SAR/STR). Preparing SAR/STR recommendation narratives, as appropriate. Identifying opportunities to streamline or improve current processes Analysing complex cross border payment structures, nested accounts, and potential money laundering schemes. Providing subject matter expertise on correspondent banking typologies. Performing quality control for the broader team Collaborating with, sharing knowledge and expertise, and assisting peers and managers, ensuring production expectations at the individual, team, and project levels are met and maintained. Providing feedback to L1 on recurring issues or training needs. The Profile We're Looking For: A Quality Control Specialist We are looking for candidates who combine strong investigative capability with deep quality assurance expertise and the ability to oversee complex financial crime risks. Required background typically includes: Strong educational background - Degree in Finance, Business, Economics, Forensic Accounting, Criminal Justice, Legal or STEM subject a plus. Prior experience in a Quality Control or Quality Assurance function within AML/KYC/EDD operations, with a strong understanding of review frameworks, error typologies, and root cause analysis to ensure consistent adherence to regulatory and internal quality standards. Strong investigative skills and track record of conducting anti-money laundering and financial crimes investigations involving potentially high-risk customers and activity, cross-border typologies, out-of-profile patterns, fraud, and other suspicious behaviours. Experience in Private Banking and/or Corporate Banking would be desirable. Experience reviewing AML system-generated alerts and scenarios and conducting holistic account/transaction analysis using internal systems and external commercial and open-source tools, spreadsheets, and charts/graphs. Experience with using data visualization tools a plus. Strong written and verbal communications skills and the ability to write comprehensive narratives evidencing investigations results, outcomes, and recommendations. Experience working with banks, payment processors, and/or FinTechs either directly or working for a 3rd party providing consulting/outsourced services to these institutions. Strong understanding of the compliance and regulatory frameworks that apply to financial institutions regarding AML. Experience drafting clear and concise summaries of alert review findings. Familiarity with transaction monitoring and case management systems (e.g., Oracle, Actimize, Verafin, etc.) Understanding of suspicious activity identification and reporting regulatory requirements in the U.S., UK, and EU (e.g., Bank Secrecy Act, MLR 2017, Proceeds of Crime Act, Anti-Money Laundering Directives, EU country level requirements, etc.) An ability to apply complex concepts across a variety of scenarios. Comfortable in a dynamic work environment with evolving priorities. Very strong attention to detail and capable of analytical thinking. Experienced initiating escalations, comfortable discussing with high level stakeholders. Excellent communication skills across all levels of seniority Strong interpersonal skills, with good relationship building and engagement skills. Proficiency in Microsoft Office suite, particularly Excel, Word and PowerPoint. Equal Opportunity & Compliance Huron is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. All employment decisions are made without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. In connection with your application, we will process your personal data in accordance with our privacy policy. Position Level Associate Country United KingdomAt Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work together. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our
Apr 08, 2026
Full time
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We're helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we're developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team, you'll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron's collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future. This is an evergreen opportunity used to connect with future talent. We review applications regularly, but it is not a currently open role. Huron is building a Talent Pool of Financial Crime specialists to support future projects within our expanding Belfast-based delivery centre. By joining our Talent Pool, you'll be first in line when new projects go live, enabling faster interview cycles and earlier access to consulting opportunities within Huron's growing Financial Crimes capability. If you want to be part of a high-performing team delivering impactful compliance and regulatory work for global clients-and prefer to engage ahead of live requisitions-this Talent Pool is an ideal entry point. Your Role: Transaction Monitoring Quality Control Analyst You will be aligned to projects providing second-line quality review, escalation handling, and subject matter oversight across L1 and L2 Transaction Monitoring activities. You will ensure investigative quality, consistency, and regulatory adherence, while also contributing to alert design, rule refinement, and continuous improvement of monitoring frameworks. While the scope of each project may be different, your duties & responsibilities may include: Conducting/leading investigations in potentially high-risk and/or complex activity involving international money movements (e.g., wires, correspondent banking, nested account, trade finance, high-net worth individual transactions, politically exposed persons, and potential sanctions evasion). Managing investigation/case workbench and productivity to ensure adherence to SLAs and suspicious activity reporting requirements. Conducting thorough reviews of transactional histories for flagged accounts, taking appropriate actions, and refining rules as necessary Serving as an escalation point for complex transaction alerts Defining and implementing new transaction monitoring alerts for enhanced detection Reviewing repeated or pattern-based alerts requiring deeper analysis. As required, performing deeper analysis into transactions, customers, related account owners and/or businesses, ownership structure, ultimate beneficial owners to determine legitimacy of reviewed activity. Preparing investigation results, document evidence, capture appropriate documentation, and draft clear and narratives to support rationale for case closure or suspicious activity/transaction reporting (SAR/STR). Preparing SAR/STR recommendation narratives, as appropriate. Identifying opportunities to streamline or improve current processes Analysing complex cross border payment structures, nested accounts, and potential money laundering schemes. Providing subject matter expertise on correspondent banking typologies. Performing quality control for the broader team Collaborating with, sharing knowledge and expertise, and assisting peers and managers, ensuring production expectations at the individual, team, and project levels are met and maintained. Providing feedback to L1 on recurring issues or training needs. The Profile We're Looking For: A Quality Control Specialist We are looking for candidates who combine strong investigative capability with deep quality assurance expertise and the ability to oversee complex financial crime risks. Required background typically includes: Strong educational background - Degree in Finance, Business, Economics, Forensic Accounting, Criminal Justice, Legal or STEM subject a plus. Prior experience in a Quality Control or Quality Assurance function within AML/KYC/EDD operations, with a strong understanding of review frameworks, error typologies, and root cause analysis to ensure consistent adherence to regulatory and internal quality standards. Strong investigative skills and track record of conducting anti-money laundering and financial crimes investigations involving potentially high-risk customers and activity, cross-border typologies, out-of-profile patterns, fraud, and other suspicious behaviours. Experience in Private Banking and/or Corporate Banking would be desirable. Experience reviewing AML system-generated alerts and scenarios and conducting holistic account/transaction analysis using internal systems and external commercial and open-source tools, spreadsheets, and charts/graphs. Experience with using data visualization tools a plus. Strong written and verbal communications skills and the ability to write comprehensive narratives evidencing investigations results, outcomes, and recommendations. Experience working with banks, payment processors, and/or FinTechs either directly or working for a 3rd party providing consulting/outsourced services to these institutions. Strong understanding of the compliance and regulatory frameworks that apply to financial institutions regarding AML. Experience drafting clear and concise summaries of alert review findings. Familiarity with transaction monitoring and case management systems (e.g., Oracle, Actimize, Verafin, etc.) Understanding of suspicious activity identification and reporting regulatory requirements in the U.S., UK, and EU (e.g., Bank Secrecy Act, MLR 2017, Proceeds of Crime Act, Anti-Money Laundering Directives, EU country level requirements, etc.) An ability to apply complex concepts across a variety of scenarios. Comfortable in a dynamic work environment with evolving priorities. Very strong attention to detail and capable of analytical thinking. Experienced initiating escalations, comfortable discussing with high level stakeholders. Excellent communication skills across all levels of seniority Strong interpersonal skills, with good relationship building and engagement skills. Proficiency in Microsoft Office suite, particularly Excel, Word and PowerPoint. Equal Opportunity & Compliance Huron is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. All employment decisions are made without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. In connection with your application, we will process your personal data in accordance with our privacy policy. Position Level Associate Country United KingdomAt Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work together. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our
Field Service Engineer (Installation) £30,000 - £35,000 + Progression + Training + Van + Tools Belfast Are you a Service Engineer looking for the exciting opportunity to join an established business that will upskill you through a range of product training and a clear scope to progress into senior roles in the future? On offer is a role where you will be servicing and installing a range of industrial click apply for full job details
Apr 08, 2026
Full time
Field Service Engineer (Installation) £30,000 - £35,000 + Progression + Training + Van + Tools Belfast Are you a Service Engineer looking for the exciting opportunity to join an established business that will upskill you through a range of product training and a clear scope to progress into senior roles in the future? On offer is a role where you will be servicing and installing a range of industrial click apply for full job details
Are you ready to start a career in IT Support? The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in IT support with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready. Within our IT Helpdesk Technician career programme, you will: 100+ hours of live instructor-led online training 3 certifications: CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £1995, or, £166.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new career in IT Support!
Apr 08, 2026
Full time
Are you ready to start a career in IT Support? The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in IT support with our job guarantee on completion. Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready. Within our IT Helpdesk Technician career programme, you will: 100+ hours of live instructor-led online training 3 certifications: CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included) Real-world project work getting you job-ready Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry Course cost £1995, or, £166.25 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. Click 'Apply Now' to begin your new career in IT Support!
Site Engineering & Maintenance Manager Location: South of Belfast Salary: Competitive + Benefits Package We are currently recruiting for a Site Engineering & Maintenance Manager to join a well-established industrial processing business operating within a fast-paced, heavy plant environment click apply for full job details
Apr 08, 2026
Full time
Site Engineering & Maintenance Manager Location: South of Belfast Salary: Competitive + Benefits Package We are currently recruiting for a Site Engineering & Maintenance Manager to join a well-established industrial processing business operating within a fast-paced, heavy plant environment click apply for full job details
Job Title: Front of House Security Concierge Ready to take your career to the next level? We're one of the UK's most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let's shape the future together. We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies. The role in 60 seconds Role: Front of House Security Concierge Team: Business Services - Foot Anstey McKees Location: Belfast (office based) Working Pattern: Full time Why this role matters: This is a pivotal opportunity supporting the business with first class front of house support. We're looking for a confident, professional Front of House Security Concierge to support the day to day running of the Client Suite of our Leading UK Law firm. If you have sound judgement skills, professional customer service and admin experience, and can manage challenging situations calmly and diplomatically, we'd love to hear from you. You'll be the first point of contact for clients, visitors and colleagues, helping to maintain an exceptional, well organised and welcoming environment, while maintaining a discreet awareness of security and client wellbeing. The role involves physical tasks, such as setting up meeting rooms and rearrangement of meeting room tables and chairs. You'll work on a rota between 08:00-18:00, Monday to Friday, with occasional work outside standard business hours to support evening events. What you'll do Your main responsibilities will include: Welcome clients and visitors and manage access control Handle challenging situations calmly and professionally Manage admin tasks, including meeting room and car park bookings Set up and clear meeting rooms and event spaces Complete daily Health & Safety checks and support emergency procedures Record incidents and near misses Support food, beverage, and event services Act as Fire Marshal and First Aider (training and certification provided) What we're looking for We're seeking someone who thrives in a fast paced, client focused environment along with: Experience in high end hospitality or front of house Experience in a corporate security setting Highly professional communication and customer service skills Confident with Microsoft Office SIA Supervisor or Security Guarding licence, or willingness to attain (training and certification provided) Food Hygiene Level 3, or willingness to attain (training and certification provided) Join a seriously ambitious firm At Foot Anstey McKees we're committed to making a difference for our people, our clients, and society. Here's what makes us stand out: An ambitious growth strategy that opens up opportunities for our people to make their mark. A client base that spans household names, thriving startups, and ambitious enterprises. A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative. A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities. Comprehensive professional development and training - whatever your role and level we have training that will support you to achieve your goals. In June 2025 McKees joined forces with Foot Anstey enabling us to better support our clients and create more opportunities for our employees. Progressive benefits tailored to you We believe our people are our greatest asset. That's why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing. Ready to apply? Hit the "Apply Now" button. Send us your CV and a quick note on why this role is perfect for you. Our team will review your application and be in touch, whatever the outcome. Invited for interview? With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do. We're here to support your individual needs. If you require any adaptations or adjustments, we're more than happy to accommodate these. Before your interview, we'll contact you to discuss the themes we'll cover and answer any questions you might have. If you'd like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know. Let's make your next career move the start of something extraordinary.
Apr 08, 2026
Full time
Job Title: Front of House Security Concierge Ready to take your career to the next level? We're one of the UK's most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let's shape the future together. We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies. The role in 60 seconds Role: Front of House Security Concierge Team: Business Services - Foot Anstey McKees Location: Belfast (office based) Working Pattern: Full time Why this role matters: This is a pivotal opportunity supporting the business with first class front of house support. We're looking for a confident, professional Front of House Security Concierge to support the day to day running of the Client Suite of our Leading UK Law firm. If you have sound judgement skills, professional customer service and admin experience, and can manage challenging situations calmly and diplomatically, we'd love to hear from you. You'll be the first point of contact for clients, visitors and colleagues, helping to maintain an exceptional, well organised and welcoming environment, while maintaining a discreet awareness of security and client wellbeing. The role involves physical tasks, such as setting up meeting rooms and rearrangement of meeting room tables and chairs. You'll work on a rota between 08:00-18:00, Monday to Friday, with occasional work outside standard business hours to support evening events. What you'll do Your main responsibilities will include: Welcome clients and visitors and manage access control Handle challenging situations calmly and professionally Manage admin tasks, including meeting room and car park bookings Set up and clear meeting rooms and event spaces Complete daily Health & Safety checks and support emergency procedures Record incidents and near misses Support food, beverage, and event services Act as Fire Marshal and First Aider (training and certification provided) What we're looking for We're seeking someone who thrives in a fast paced, client focused environment along with: Experience in high end hospitality or front of house Experience in a corporate security setting Highly professional communication and customer service skills Confident with Microsoft Office SIA Supervisor or Security Guarding licence, or willingness to attain (training and certification provided) Food Hygiene Level 3, or willingness to attain (training and certification provided) Join a seriously ambitious firm At Foot Anstey McKees we're committed to making a difference for our people, our clients, and society. Here's what makes us stand out: An ambitious growth strategy that opens up opportunities for our people to make their mark. A client base that spans household names, thriving startups, and ambitious enterprises. A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative. A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities. Comprehensive professional development and training - whatever your role and level we have training that will support you to achieve your goals. In June 2025 McKees joined forces with Foot Anstey enabling us to better support our clients and create more opportunities for our employees. Progressive benefits tailored to you We believe our people are our greatest asset. That's why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing. Ready to apply? Hit the "Apply Now" button. Send us your CV and a quick note on why this role is perfect for you. Our team will review your application and be in touch, whatever the outcome. Invited for interview? With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do. We're here to support your individual needs. If you require any adaptations or adjustments, we're more than happy to accommodate these. Before your interview, we'll contact you to discuss the themes we'll cover and answer any questions you might have. If you'd like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know. Let's make your next career move the start of something extraordinary.
Human Resources Manager We are currently recruiting for an experienced Human Resources Manager to join a large, multi-disciplined public sector organisation within the City and Neighbourhood Services Department. This is a fantastic opportunity for a confident HR professional to step into a hands-on leadership role , supporting senior management and driving key HR functions in a fast-paced, unionised click apply for full job details
Apr 08, 2026
Seasonal
Human Resources Manager We are currently recruiting for an experienced Human Resources Manager to join a large, multi-disciplined public sector organisation within the City and Neighbourhood Services Department. This is a fantastic opportunity for a confident HR professional to step into a hands-on leadership role , supporting senior management and driving key HR functions in a fast-paced, unionised click apply for full job details
