Job Title: Customer Success Manager Department: Customer Experience Basis: Full-time, permanent Location: Canary Wharf, London - WeWork Reporting to: Customer Experience Lead About Onetrace - Great products start with great people. Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market-leading software for fire protection subcontractors across the UK. We've grown by staying obsessed with building software that actually works for the subcontractors on the ground; fast, intuitive, and simple to use. We're growing rapidly - recognised as one of the fastest-growing companies in the UK, and the fastest-growing construction company in London. We're bootstrapped, profitable, and driven by a clear mission: to become a leading ConTech player - taking Onetrace into new trades and new markets globally. Come be part of a team that's smart, ambitious, and comfortable in the chaos of growth - where your ideas matter, and your work shapes what comes next. Want to learn more about our journey? Check out our LinkedIn page. Our approach At Onetrace, customer experience sits at the heart of how we grow. We believe providing thoughtful, reliable service to our customers is just as important as building a great product, and we take real pride in the relationships we build along the way. We're a growing team at an exciting stage of scale, expanding into new trades and working towards our ambition of transforming the construction industry one trade at a time. As we grow, our customers remain our north star, and every decision we make is grounded in helping them succeed. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support and Customer Success. These teams work closely together, and with our customers, to ensure every touchpoint is seamless, supportive, and genuinely valuable. If you're motivated by impact, collaboration, and putting customers first, this role will be right for you. About the role We're looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. In this role, you'll be a trusted partner to our customers, helping them unlock the full value of Onetrace to streamline operations, boost efficiency, and drive real growth. You'll build strong, lasting relationships, guide customers through our platform, and ensure every interaction delivers impact. You'll own customer adoption, uncover opportunities for deeper engagement, and provide actionable insights that influence our product roadmap and service delivery. With your proactive problem-solving, clear communication, and passion for customer success, you'll help our customers achieve tangible results - and play a central role in shaping how Onetrace scales. What you'll do Build trusted relationships post-implementation, guiding customers to maximise Onetrace usage and ensuring long-term satisfaction and success Drive product adoption and ROI by aligning features with customers' workflows, goals, and operational challenges Identify and grow opportunities within accounts, including expanding usage across departments or trades, optimising seat utilisation, and supporting upsell/cross-sell to annual plans Monitor account health using usage data and engagement signals, proactively addressing risks to keep customers on track to meet their goals Advocate for customers by providing structured feedback to Product and Engineering, influencing roadmap decisions and service improvements Collaborate across CX, Sales, Marketing, and RevOps to deliver a seamless, coordinated customer experience Resolve or elevate issues efficiently, delivering a consistently high standard of service, with occasional on-site customer visits Who you are Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterprise customers Comfortable operating in a startup or scale-up environment, with the agility to adapt quickly as priorities evolve Strong customer-facing skills, with the ability to understand diverse customer needs and deliver tailored guidance and support Proven experience leading commercial conversations, including upsell and cross-sell, in a way that adds genuine customer value Excellent communication and relationship-building skills, with the ability to engage stakeholders at all levels Highly organised and collaborative, with strong attention to detail and the ability to manage multiple customers and initiatives at once Confident using CRM and Customer Success tools such as Planhat and Intercom, with a growth mindset and willingness to learn new tools and ways of working Experienced in using tools for remote communication and collaboration, with flexibility to occasionally work outside standard hours when needed What we offer 25 days PTO, plus bank holidays Enhanced parental leave Private medical insurance with Bupa NEST pension scheme Employee assistance programme Remote work abroad opportunitiesApple MacBook and tech accessories Onetrace merch, regular team socials and annual company off-sites Diversity Onetrace is committed to diversity in the workplace and is proud to be an equal opportunity employer. If you require a reasonable adjustment, please contact us. All information will be kept confidential and will only be used for applying a reasonable adjustment. Hybrid guidelines We operate a hybrid working model, with a minimum expectation of 2 days per week in the office. This is a core part of how the role works and isn't something we're flexible on. Whilst we're open to conversations about flexibility and individual circumstances, we also want to be realistic about sustainability. Regular long commutes are unlikely to be workable long term, so this will be taken into consideration during the application process. Please note that our office is a dog-friendly environment. Candidates should be aware that dogs are present in the workplace, which may include shared spaces. If you have allergies or concerns, please let us know in advance.
Jan 23, 2026
Full time
Job Title: Customer Success Manager Department: Customer Experience Basis: Full-time, permanent Location: Canary Wharf, London - WeWork Reporting to: Customer Experience Lead About Onetrace - Great products start with great people. Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market-leading software for fire protection subcontractors across the UK. We've grown by staying obsessed with building software that actually works for the subcontractors on the ground; fast, intuitive, and simple to use. We're growing rapidly - recognised as one of the fastest-growing companies in the UK, and the fastest-growing construction company in London. We're bootstrapped, profitable, and driven by a clear mission: to become a leading ConTech player - taking Onetrace into new trades and new markets globally. Come be part of a team that's smart, ambitious, and comfortable in the chaos of growth - where your ideas matter, and your work shapes what comes next. Want to learn more about our journey? Check out our LinkedIn page. Our approach At Onetrace, customer experience sits at the heart of how we grow. We believe providing thoughtful, reliable service to our customers is just as important as building a great product, and we take real pride in the relationships we build along the way. We're a growing team at an exciting stage of scale, expanding into new trades and working towards our ambition of transforming the construction industry one trade at a time. As we grow, our customers remain our north star, and every decision we make is grounded in helping them succeed. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support and Customer Success. These teams work closely together, and with our customers, to ensure every touchpoint is seamless, supportive, and genuinely valuable. If you're motivated by impact, collaboration, and putting customers first, this role will be right for you. About the role We're looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. In this role, you'll be a trusted partner to our customers, helping them unlock the full value of Onetrace to streamline operations, boost efficiency, and drive real growth. You'll build strong, lasting relationships, guide customers through our platform, and ensure every interaction delivers impact. You'll own customer adoption, uncover opportunities for deeper engagement, and provide actionable insights that influence our product roadmap and service delivery. With your proactive problem-solving, clear communication, and passion for customer success, you'll help our customers achieve tangible results - and play a central role in shaping how Onetrace scales. What you'll do Build trusted relationships post-implementation, guiding customers to maximise Onetrace usage and ensuring long-term satisfaction and success Drive product adoption and ROI by aligning features with customers' workflows, goals, and operational challenges Identify and grow opportunities within accounts, including expanding usage across departments or trades, optimising seat utilisation, and supporting upsell/cross-sell to annual plans Monitor account health using usage data and engagement signals, proactively addressing risks to keep customers on track to meet their goals Advocate for customers by providing structured feedback to Product and Engineering, influencing roadmap decisions and service improvements Collaborate across CX, Sales, Marketing, and RevOps to deliver a seamless, coordinated customer experience Resolve or elevate issues efficiently, delivering a consistently high standard of service, with occasional on-site customer visits Who you are Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterprise customers Comfortable operating in a startup or scale-up environment, with the agility to adapt quickly as priorities evolve Strong customer-facing skills, with the ability to understand diverse customer needs and deliver tailored guidance and support Proven experience leading commercial conversations, including upsell and cross-sell, in a way that adds genuine customer value Excellent communication and relationship-building skills, with the ability to engage stakeholders at all levels Highly organised and collaborative, with strong attention to detail and the ability to manage multiple customers and initiatives at once Confident using CRM and Customer Success tools such as Planhat and Intercom, with a growth mindset and willingness to learn new tools and ways of working Experienced in using tools for remote communication and collaboration, with flexibility to occasionally work outside standard hours when needed What we offer 25 days PTO, plus bank holidays Enhanced parental leave Private medical insurance with Bupa NEST pension scheme Employee assistance programme Remote work abroad opportunitiesApple MacBook and tech accessories Onetrace merch, regular team socials and annual company off-sites Diversity Onetrace is committed to diversity in the workplace and is proud to be an equal opportunity employer. If you require a reasonable adjustment, please contact us. All information will be kept confidential and will only be used for applying a reasonable adjustment. Hybrid guidelines We operate a hybrid working model, with a minimum expectation of 2 days per week in the office. This is a core part of how the role works and isn't something we're flexible on. Whilst we're open to conversations about flexibility and individual circumstances, we also want to be realistic about sustainability. Regular long commutes are unlikely to be workable long term, so this will be taken into consideration during the application process. Please note that our office is a dog-friendly environment. Candidates should be aware that dogs are present in the workplace, which may include shared spaces. If you have allergies or concerns, please let us know in advance.
Position: Showroom Manager Location: Milton Keynes Salary: £70k OTE Bennett & Game are representing a market leading UK manufacturer and installer of bespoke aluminium glazing systems, who are seeking an exceptional Showroom Manager to launch and lead their brand-new Milton Keynes location click apply for full job details
Jan 23, 2026
Full time
Position: Showroom Manager Location: Milton Keynes Salary: £70k OTE Bennett & Game are representing a market leading UK manufacturer and installer of bespoke aluminium glazing systems, who are seeking an exceptional Showroom Manager to launch and lead their brand-new Milton Keynes location click apply for full job details
A luxury airline catering company is seeking a detail-oriented Health & Safety Administrator to support health and safety functions. You will assist in maintaining safety records, coordinating inspections, and ensuring regulatory compliance. Ideal candidates will have previous administrative experience and strong knowledge of health and safety practices. Enjoy opportunities for personal and professional development in a supportive work environment with benefits like free meals and career advancement globally.
Jan 23, 2026
Full time
A luxury airline catering company is seeking a detail-oriented Health & Safety Administrator to support health and safety functions. You will assist in maintaining safety records, coordinating inspections, and ensuring regulatory compliance. Ideal candidates will have previous administrative experience and strong knowledge of health and safety practices. Enjoy opportunities for personal and professional development in a supportive work environment with benefits like free meals and career advancement globally.
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, helping them navigate the climate world, Watershed's offerings, and their own organizations to accomplish their goals. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. What you'll do: Own success for a small set of high value customers, driving retention, growth, and impact. Build trusted executive relationships, showing how sustainability data drives strategy. Lead planning and governance with customers through roadmaps and executive reviews. Represent the customer internally to shape product priorities and strategy. Navigate complex customer organizations and coordinate internal teams to deliver value. You might be a fit if you: 7+ years in enterprise SaaS (CSM, consulting, or solutions) with global strategic accounts. Proven success building executive relationships and driving retention and expansion. Strong communicator with C suite presence, able to link sustainability data to strategy. Skilled in change management, helping large organizations adopt new ways of working. Commercially fluent, partnering with Sales on renewals and growth. Highly organized, managing multiple enterprise accounts while driving outcomes. Curious and adaptable, eager to make sustainability data the next frontier of business intelligence. The role might include up to 20% travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long term conditions, mental health needs, religious observances, neurodivergence, or pregnancy related support requirements. If you need assistance during your process, please contact your recruiter.
Jan 23, 2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, helping them navigate the climate world, Watershed's offerings, and their own organizations to accomplish their goals. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. What you'll do: Own success for a small set of high value customers, driving retention, growth, and impact. Build trusted executive relationships, showing how sustainability data drives strategy. Lead planning and governance with customers through roadmaps and executive reviews. Represent the customer internally to shape product priorities and strategy. Navigate complex customer organizations and coordinate internal teams to deliver value. You might be a fit if you: 7+ years in enterprise SaaS (CSM, consulting, or solutions) with global strategic accounts. Proven success building executive relationships and driving retention and expansion. Strong communicator with C suite presence, able to link sustainability data to strategy. Skilled in change management, helping large organizations adopt new ways of working. Commercially fluent, partnering with Sales on renewals and growth. Highly organized, managing multiple enterprise accounts while driving outcomes. Curious and adaptable, eager to make sustainability data the next frontier of business intelligence. The role might include up to 20% travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long term conditions, mental health needs, religious observances, neurodivergence, or pregnancy related support requirements. If you need assistance during your process, please contact your recruiter.
Legal and Compliance Associate At CareScribe, we design technology that helps people work smarter, communicate better, and create more inclusive environments. What began as a mission to make workplaces and education more accessible has evolved into building tools that help people all over the world focus, stay productive, and feel connected click apply for full job details
Jan 23, 2026
Full time
Legal and Compliance Associate At CareScribe, we design technology that helps people work smarter, communicate better, and create more inclusive environments. What began as a mission to make workplaces and education more accessible has evolved into building tools that help people all over the world focus, stay productive, and feel connected click apply for full job details
A leading recruitment agency is seeking a Site Administrator / Document Controller for a prestigious fit-out project in Central London. This role requires 3-5 years of experience in the construction sector, particularly with fit-out projects. You will manage project documentation, ensure compliance with standards, and liaise with various stakeholders. This position offers opportunities for career progression in a supportive team environment.
Jan 23, 2026
Full time
A leading recruitment agency is seeking a Site Administrator / Document Controller for a prestigious fit-out project in Central London. This role requires 3-5 years of experience in the construction sector, particularly with fit-out projects. You will manage project documentation, ensure compliance with standards, and liaise with various stakeholders. This position offers opportunities for career progression in a supportive team environment.
Job Title: SHE Advisor - Policy & Governance Location: Barrow-in-Furness. This is a full-time on-site role Salary: Competitive What you'll be doing: Delivering process management support and expert consultation to a diverse range of stakeholders, driving continuous improvement initiative Leading the facilitation pf process development activities across the Submarines business Providing timely, consistent guidance, coaching, and governance on Safety, Health, and Environmental (SHE) standards and legislation to support all organisational activities Contributing to the development and integration of an enhanced safety culture within the Submarines business, while actively supporting the SHE improvement programme Maintaining a professional and accountable interface with key stakeholders, including functional leads , regulatory bodies, contractors, and customers Ensuring the effective and timely delivery of all relevant elements of the Safety, Health, and Environment Operational Plan and Strategy across all submarine sites Your skills and experiences: Essential: Proven background in the development and implantation of robust management systems Demonstrated experience in drafting policy documents, official company codes, or formal documentation Strong ability to interpret and apply relevant regulations, Approved Codes of Practice (ACoPs), and industry guidance Possession of a NEBOSH General Certificate or a equivalent health and safety qualification Desirable: Skilled in delivering training and coaching to individuals or teams Experience or understanding of data record retention practices and associated compliance requirements Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Policy and Governance Team: As a Policy & Governance SHE Advisor, you will play a key role in one of the UK's most advanced engineering programmes, providing expert Safety, Health, and Environmental (SHE) guidance to ensure the safe construction and successful delivery of the next generation of Nuclear Submarines. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 23, 2026
Full time
Job Title: SHE Advisor - Policy & Governance Location: Barrow-in-Furness. This is a full-time on-site role Salary: Competitive What you'll be doing: Delivering process management support and expert consultation to a diverse range of stakeholders, driving continuous improvement initiative Leading the facilitation pf process development activities across the Submarines business Providing timely, consistent guidance, coaching, and governance on Safety, Health, and Environmental (SHE) standards and legislation to support all organisational activities Contributing to the development and integration of an enhanced safety culture within the Submarines business, while actively supporting the SHE improvement programme Maintaining a professional and accountable interface with key stakeholders, including functional leads , regulatory bodies, contractors, and customers Ensuring the effective and timely delivery of all relevant elements of the Safety, Health, and Environment Operational Plan and Strategy across all submarine sites Your skills and experiences: Essential: Proven background in the development and implantation of robust management systems Demonstrated experience in drafting policy documents, official company codes, or formal documentation Strong ability to interpret and apply relevant regulations, Approved Codes of Practice (ACoPs), and industry guidance Possession of a NEBOSH General Certificate or a equivalent health and safety qualification Desirable: Skilled in delivering training and coaching to individuals or teams Experience or understanding of data record retention practices and associated compliance requirements Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Policy and Governance Team: As a Policy & Governance SHE Advisor, you will play a key role in one of the UK's most advanced engineering programmes, providing expert Safety, Health, and Environmental (SHE) guidance to ensure the safe construction and successful delivery of the next generation of Nuclear Submarines. We offer relocation support across all Submarine roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 5th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
A leading defence and aerospace company in Bristol is seeking a Head of Commercial to lead a dynamic team and manage complex contracts. This pivotal role requires strong leadership, commercial acumen, and the ability to negotiate effectively. The ideal candidate will possess relevant professional qualifications and experience in creating growth proposals. Offering hybrid working arrangements and generous benefits, this role allows opportunities for significant impact on national security and customer missions.
Jan 23, 2026
Full time
A leading defence and aerospace company in Bristol is seeking a Head of Commercial to lead a dynamic team and manage complex contracts. This pivotal role requires strong leadership, commercial acumen, and the ability to negotiate effectively. The ideal candidate will possess relevant professional qualifications and experience in creating growth proposals. Offering hybrid working arrangements and generous benefits, this role allows opportunities for significant impact on national security and customer missions.
East Midlands Based HQ, looking to recruit an experienced Business Development Manager to drive growth in their Managed Services offering. Are you a natural deal-maker with a passion for technology and a knack for building relationships? Were partnering with a leading IT services provider to find a Business Development Manager who can drive growth and make a real impact to their ManagedServices off click apply for full job details
Jan 23, 2026
Full time
East Midlands Based HQ, looking to recruit an experienced Business Development Manager to drive growth in their Managed Services offering. Are you a natural deal-maker with a passion for technology and a knack for building relationships? Were partnering with a leading IT services provider to find a Business Development Manager who can drive growth and make a real impact to their ManagedServices off click apply for full job details
We are currently recruiting for a General Sales Manager to join the management team at our Toyota Dealership in Grantham. Excellent package with an OTE £75,000 and a company car. Hours of work are Monday Saturday with a day off in the week and working Sundays on a rota basis. The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sale click apply for full job details
Jan 23, 2026
Full time
We are currently recruiting for a General Sales Manager to join the management team at our Toyota Dealership in Grantham. Excellent package with an OTE £75,000 and a company car. Hours of work are Monday Saturday with a day off in the week and working Sundays on a rota basis. The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sale click apply for full job details
Location and Working Conditions Location: Nottingham (Hybrid working) - Must be from either public sector or a legal litigation environment Hours: 9:00am - 5:00pm, Monday to Friday Working Pattern: Hybrid Team Structure: Supporting 4-5 fee earners as part of a wider team Overview We are recruiting for an experienced Practice Assistant to join a busy Health, Advisory and Litigation team. This is a hybrid role based in Nottingham, working closely with a team of legal professionals and supporting 4-5 fee earners. We are particularly interested in candidates who come from the public sector or a legal litigation environment and who enjoy working in a collaborative, fast-paced team. The Role This role acts as a key point of contact for fee earners, providing high-quality administrative, organisational and client support. You will take ownership of tasks from instruction through to completion, managing workflows independently or by utilising team and shared service resources where appropriate. Key Responsibilities Client & Relationship Management Actively support client relationships and handle basic client queries where appropriate Manage document production, checking accuracy and formatting before passing to fee earners Take and make client-related calls and manage messages Support business development activities including meetings, tenders, directories and client training Maintain CRM systems, ensuring client and contact information is accurate and up to date Administrative Support Open and close files, manage filing and record-keeping, and produce engagement letters in line with compliance requirements Monitor key dates and ensure compliance procedures are maintained on all matters Support fee earners with pitches, presentations and internal/external meetings Manage diaries, travel, accommodation, meeting rooms and itineraries Prepare agendas, circulate papers and maintain Excel spreadsheets Organise events, seminars and conferences Handle photocopying, printing, couriers and correspondence Receive instructions via digital dictation and action accordingly Manage enquiry inboxes and website queries Communication & Team Support Act as a central point of contact for fee earners and clients Monitor post and emails, prioritising and responding where appropriate Draft correspondence on behalf of fee earners when required Provide support to colleagues during periods of high workload Answer calls for team members and participate in phone cover rotas Take minutes and follow up on actions Liaise with managers regarding absences and arrange appropriate cover Financial & Billing Support Assist with billing, credit control and client/event invoicing Prepare complex bills accurately and in line with contractual requirements Request cheques and bank transfers and manage funds received Review time entries and disbursements Support WIP certification processes Assist with matter-related finance administration (e.g. payments and expenses) Processing & Systems Manage workloads and priorities to meet deadlines Create and maintain client data rooms Ensure client and matter data is accurately maintained in case and practice management systems Complete online applications and searches (e.g. Companies House, Land Registry) Ensure compliance with internal policies, procedures and information security standards Skills & Experience Required Previous experience in a legal, litigation or public sector environment Strong administrative and organisational skills Advanced knowledge of Microsoft Office Experience using document management and case management systems High attention to detail with the ability to produce professional-quality documents Confident communicator with a proactive, team-focused approach Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 23, 2026
Full time
Location and Working Conditions Location: Nottingham (Hybrid working) - Must be from either public sector or a legal litigation environment Hours: 9:00am - 5:00pm, Monday to Friday Working Pattern: Hybrid Team Structure: Supporting 4-5 fee earners as part of a wider team Overview We are recruiting for an experienced Practice Assistant to join a busy Health, Advisory and Litigation team. This is a hybrid role based in Nottingham, working closely with a team of legal professionals and supporting 4-5 fee earners. We are particularly interested in candidates who come from the public sector or a legal litigation environment and who enjoy working in a collaborative, fast-paced team. The Role This role acts as a key point of contact for fee earners, providing high-quality administrative, organisational and client support. You will take ownership of tasks from instruction through to completion, managing workflows independently or by utilising team and shared service resources where appropriate. Key Responsibilities Client & Relationship Management Actively support client relationships and handle basic client queries where appropriate Manage document production, checking accuracy and formatting before passing to fee earners Take and make client-related calls and manage messages Support business development activities including meetings, tenders, directories and client training Maintain CRM systems, ensuring client and contact information is accurate and up to date Administrative Support Open and close files, manage filing and record-keeping, and produce engagement letters in line with compliance requirements Monitor key dates and ensure compliance procedures are maintained on all matters Support fee earners with pitches, presentations and internal/external meetings Manage diaries, travel, accommodation, meeting rooms and itineraries Prepare agendas, circulate papers and maintain Excel spreadsheets Organise events, seminars and conferences Handle photocopying, printing, couriers and correspondence Receive instructions via digital dictation and action accordingly Manage enquiry inboxes and website queries Communication & Team Support Act as a central point of contact for fee earners and clients Monitor post and emails, prioritising and responding where appropriate Draft correspondence on behalf of fee earners when required Provide support to colleagues during periods of high workload Answer calls for team members and participate in phone cover rotas Take minutes and follow up on actions Liaise with managers regarding absences and arrange appropriate cover Financial & Billing Support Assist with billing, credit control and client/event invoicing Prepare complex bills accurately and in line with contractual requirements Request cheques and bank transfers and manage funds received Review time entries and disbursements Support WIP certification processes Assist with matter-related finance administration (e.g. payments and expenses) Processing & Systems Manage workloads and priorities to meet deadlines Create and maintain client data rooms Ensure client and matter data is accurately maintained in case and practice management systems Complete online applications and searches (e.g. Companies House, Land Registry) Ensure compliance with internal policies, procedures and information security standards Skills & Experience Required Previous experience in a legal, litigation or public sector environment Strong administrative and organisational skills Advanced knowledge of Microsoft Office Experience using document management and case management systems High attention to detail with the ability to produce professional-quality documents Confident communicator with a proactive, team-focused approach Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Policy Analyst Location: Birmingham or Cardiff Contract: Full-time Working Pattern: Blended working Reporting to: Head of Policy (Household or Non-Household) About CCW CCW is the independent, passionate voice for water consumers across England and Wales click apply for full job details
Jan 23, 2026
Full time
Senior Policy Analyst Location: Birmingham or Cardiff Contract: Full-time Working Pattern: Blended working Reporting to: Head of Policy (Household or Non-Household) About CCW CCW is the independent, passionate voice for water consumers across England and Wales click apply for full job details
A leading consultancy in planning is seeking a Senior Planner in Manchester. This role involves leading planning applications, providing strategic advice to clients, and mentoring junior planners. The ideal candidate is a Chartered Town Planner with extensive experience and strong communication skills. This opportunity offers a competitive salary, flexible working arrangements, and a supportive team environment.
Jan 23, 2026
Full time
A leading consultancy in planning is seeking a Senior Planner in Manchester. This role involves leading planning applications, providing strategic advice to clients, and mentoring junior planners. The ideal candidate is a Chartered Town Planner with extensive experience and strong communication skills. This opportunity offers a competitive salary, flexible working arrangements, and a supportive team environment.
We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable best-in class fertility journey that leads to the best outcome - starting a family! At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives. Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. The Role Working in a small team, the role of HR Administrator is integral. With an excellent eye for detail and administration skills, the role is responsible for delivering a quality service to all employees and management throughout the employee life cycle, ensuring data is maintained, accurate information is issued and queries are concluded. This is a part time opportunity working 20 hours per week. Monday to Friday 10 00 The Location The HR team are mostly remote. However, the head office team are based from TFP Oxford Fertility which is conveniently located in a business park setting on the outskirts of Oxford, close to junction 8a of the M40, there is ample free parking for staff and patients around the building. If possible the successful candidate will work onsite with the team once per month. Key Responsibilities Process all HR administration across the employee life cycle, ensuring all internal databases maintain consistent and matching real time information Manage the probation periods for all new starters, ensuring appropriate documentation is collated and issued Manage the end to end onboarding service for all new starters, delivering an excellent experience for both new employees and their line managers Track and administer all Maternity and Paternity Leave Ensure HR related systems are fully maintained with starters and leavers Manage the HR Team inbox to internal SLA's including issuing relevant queries across the HR team to resolve Dealing with appropriate emails with line managers and General Managers Maintain our electronic employee files Excluding pension, managing all relevant benefits administration Run monthly reports post payroll input to V:LookUp and run comparisons across databases Liaise with payroll in all relevant employee information in line with set cut off periods. Confidentiality The role requires a high level of confidentiality and sensitivity of information about employees in accordance with the National and European data protection legislation. Qualifications and Experience Essential: GCSE's Key experience in an administration role with high levels of confidentiality Experience working with Microsoft Office and some databases Excellent attention to detail Ability to prioritise and self motivate to meet target SLA's Comfortable working in a sole role yet part of a team Comfortable to ask questions and curious to suggest changes and amendments to processes/administration that provide a better service Right to work in the country of application Satisfactory criminal record checks Desirable: Administration NVQ or equivalent Experience in HR Administration VLookUp skills in Microsoft Excel Understanding of a HR team and its' purpose Location: Remote with an occasional requirement to work from Oxford where possible. Hours: Part Time - 20 hours Monday to Friday 10 00 Salary: Competitive (Depending on Experience) Pension: Dual contribution pension scheme Annual Leave: 27 days + bank holidays (pro rata)
Jan 23, 2026
Full time
We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable best-in class fertility journey that leads to the best outcome - starting a family! At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives. Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. The Role Working in a small team, the role of HR Administrator is integral. With an excellent eye for detail and administration skills, the role is responsible for delivering a quality service to all employees and management throughout the employee life cycle, ensuring data is maintained, accurate information is issued and queries are concluded. This is a part time opportunity working 20 hours per week. Monday to Friday 10 00 The Location The HR team are mostly remote. However, the head office team are based from TFP Oxford Fertility which is conveniently located in a business park setting on the outskirts of Oxford, close to junction 8a of the M40, there is ample free parking for staff and patients around the building. If possible the successful candidate will work onsite with the team once per month. Key Responsibilities Process all HR administration across the employee life cycle, ensuring all internal databases maintain consistent and matching real time information Manage the probation periods for all new starters, ensuring appropriate documentation is collated and issued Manage the end to end onboarding service for all new starters, delivering an excellent experience for both new employees and their line managers Track and administer all Maternity and Paternity Leave Ensure HR related systems are fully maintained with starters and leavers Manage the HR Team inbox to internal SLA's including issuing relevant queries across the HR team to resolve Dealing with appropriate emails with line managers and General Managers Maintain our electronic employee files Excluding pension, managing all relevant benefits administration Run monthly reports post payroll input to V:LookUp and run comparisons across databases Liaise with payroll in all relevant employee information in line with set cut off periods. Confidentiality The role requires a high level of confidentiality and sensitivity of information about employees in accordance with the National and European data protection legislation. Qualifications and Experience Essential: GCSE's Key experience in an administration role with high levels of confidentiality Experience working with Microsoft Office and some databases Excellent attention to detail Ability to prioritise and self motivate to meet target SLA's Comfortable working in a sole role yet part of a team Comfortable to ask questions and curious to suggest changes and amendments to processes/administration that provide a better service Right to work in the country of application Satisfactory criminal record checks Desirable: Administration NVQ or equivalent Experience in HR Administration VLookUp skills in Microsoft Excel Understanding of a HR team and its' purpose Location: Remote with an occasional requirement to work from Oxford where possible. Hours: Part Time - 20 hours Monday to Friday 10 00 Salary: Competitive (Depending on Experience) Pension: Dual contribution pension scheme Annual Leave: 27 days + bank holidays (pro rata)
A leading pensions administration firm in Birmingham is seeking a Senior Pensions Administrator. The successful candidate will deliver high-quality service to Defined Benefit pension scheme clients. Responsibilities include performing complex calculations, communication with clients, and mentoring team members. The role supports flexible working patterns and career development opportunities in a collaborative environment. A competitive salary and bonus scheme are also provided.
Jan 23, 2026
Full time
A leading pensions administration firm in Birmingham is seeking a Senior Pensions Administrator. The successful candidate will deliver high-quality service to Defined Benefit pension scheme clients. Responsibilities include performing complex calculations, communication with clients, and mentoring team members. The role supports flexible working patterns and career development opportunities in a collaborative environment. A competitive salary and bonus scheme are also provided.
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description The Senior Customer S uccess Manager (CSM) - Service owns the strategic technical relationship with Sprinklr's enterprise customers in customer service, CX, and contact center operations. You will drive the successful adoption and expansion of Sprinklr's Care , Case Management , AI Automation , and Contact Center solutions by acting as the technical face of the partnership. You would lead transformation-not just platform rollout-by aligning Sprinklr's technology to the customer's support operating model, cost structure, and digital roadmap. The TSM is also responsible for overseeing empowerment and training programs to ensure comprehensive onboarding and delivering a consistent cadence of engagement with customers through operational cadences. What You'll Do Transformation Advisor Serve as a trusted advisor to Heads of Service, Contact Center Directors, and Support Transformation leads. Map legacy operations (telephony, IVR, ticketing, WFM) into modern Sprinklr-enabled workflows using AI routing, unified agent desktop, knowledge bases, and self-service portals. Platform Leadership Own product adoption and provide technical consultancy across Care modules: Case Management, Smart Responses, Bot Framework, Agent Assist, Knowledge Base, Routing Logic. Lead workspace audits and change plans; ensure platform architecture reflects customer priorities (AHT, CSAT, first contact resolution, deflection rate, etc.). Customer Enablement Develop and deliver scalable enablement plans for service ops, quality, and agent teams-ensuring alignment with process maps and internal KPIs. Promote feature adoption via playbooks, pilot programs, performance dashboards, and monthly ROI tracking. Risk & Growth Management Identify early signs of stagnation, low adoption, or implementation gaps-build risk plans and mitigation steps based on CSP telemetry. Partner with Sales and Solutions Consultants to surface new use cases (e.g., adding messaging, voice, co-browse, or WFM integrations). Technical Escalations & Roadmap Influence Serve as the escalation point for advanced Care/CCaaS product issues; coordinate with Support, Product, and Engineering teams on behalf of the customer. Feed field-level insights back into Sprinklr's product development lifecycle-ensuring platform evolution matches client priorities. Cross-Org Program Management Lead cross-functional coordination across IT, business, and third-party vendors to drive complex programs (e.g., voice rollout, CRM integrations, compliance configurations). Ensure successful post-launch optimization and iterative value unlock through structured success plans and roadmap alignment. Required Qualifications Bachelor's degree in Business, IT, or related field; or equivalent work experience. 6+ years in enterprise service operations, CCaaS, or CX tech consulting. Deep understanding of contact center operations, metrics (AHT, SLA, occupancy, NPS), and change management practices. Experience with at least one major service platform (e.g., Salesforce Service Cloud, NICE, Genesys, Zendesk). Proven experience leading multi-year service transformation programs involving multiple business units and systems. Strong capability in project/program management, stakeholder engagement, and technical solutioning. Familiarity with conversational AI platforms, IVR, NLP, and ML models in service automation contexts. What Sets You Apart Experience in highly regulated or mission-critical environments (e.g., financial services, telecom, healthcare). Prior hands-on implementation or optimization of Sprinklr Service modules. Strong understanding of integration architectures-connecting CRMs, telephony, bot platforms, and analytics stacks. Ability to distill service transformation strategy into phased plans with measurable milestones and impact metrics. PMP or Lean Six Sigma certification; ability to manage transformation programs end-to-end. We focus on our mission : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands. We invest in our people : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.To learn more about employee benefits by region, .To learn more about all-things-Sprinklr, visit our candidate resource hub . EEO - Our philosophy : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available
Jan 23, 2026
Full time
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description The Senior Customer S uccess Manager (CSM) - Service owns the strategic technical relationship with Sprinklr's enterprise customers in customer service, CX, and contact center operations. You will drive the successful adoption and expansion of Sprinklr's Care , Case Management , AI Automation , and Contact Center solutions by acting as the technical face of the partnership. You would lead transformation-not just platform rollout-by aligning Sprinklr's technology to the customer's support operating model, cost structure, and digital roadmap. The TSM is also responsible for overseeing empowerment and training programs to ensure comprehensive onboarding and delivering a consistent cadence of engagement with customers through operational cadences. What You'll Do Transformation Advisor Serve as a trusted advisor to Heads of Service, Contact Center Directors, and Support Transformation leads. Map legacy operations (telephony, IVR, ticketing, WFM) into modern Sprinklr-enabled workflows using AI routing, unified agent desktop, knowledge bases, and self-service portals. Platform Leadership Own product adoption and provide technical consultancy across Care modules: Case Management, Smart Responses, Bot Framework, Agent Assist, Knowledge Base, Routing Logic. Lead workspace audits and change plans; ensure platform architecture reflects customer priorities (AHT, CSAT, first contact resolution, deflection rate, etc.). Customer Enablement Develop and deliver scalable enablement plans for service ops, quality, and agent teams-ensuring alignment with process maps and internal KPIs. Promote feature adoption via playbooks, pilot programs, performance dashboards, and monthly ROI tracking. Risk & Growth Management Identify early signs of stagnation, low adoption, or implementation gaps-build risk plans and mitigation steps based on CSP telemetry. Partner with Sales and Solutions Consultants to surface new use cases (e.g., adding messaging, voice, co-browse, or WFM integrations). Technical Escalations & Roadmap Influence Serve as the escalation point for advanced Care/CCaaS product issues; coordinate with Support, Product, and Engineering teams on behalf of the customer. Feed field-level insights back into Sprinklr's product development lifecycle-ensuring platform evolution matches client priorities. Cross-Org Program Management Lead cross-functional coordination across IT, business, and third-party vendors to drive complex programs (e.g., voice rollout, CRM integrations, compliance configurations). Ensure successful post-launch optimization and iterative value unlock through structured success plans and roadmap alignment. Required Qualifications Bachelor's degree in Business, IT, or related field; or equivalent work experience. 6+ years in enterprise service operations, CCaaS, or CX tech consulting. Deep understanding of contact center operations, metrics (AHT, SLA, occupancy, NPS), and change management practices. Experience with at least one major service platform (e.g., Salesforce Service Cloud, NICE, Genesys, Zendesk). Proven experience leading multi-year service transformation programs involving multiple business units and systems. Strong capability in project/program management, stakeholder engagement, and technical solutioning. Familiarity with conversational AI platforms, IVR, NLP, and ML models in service automation contexts. What Sets You Apart Experience in highly regulated or mission-critical environments (e.g., financial services, telecom, healthcare). Prior hands-on implementation or optimization of Sprinklr Service modules. Strong understanding of integration architectures-connecting CRMs, telephony, bot platforms, and analytics stacks. Ability to distill service transformation strategy into phased plans with measurable milestones and impact metrics. PMP or Lean Six Sigma certification; ability to manage transformation programs end-to-end. We focus on our mission : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things: Lead a new category of enterprise software that we call Unified-CXM. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork, and accountability. We believe in our product : Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything - and everyone - can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands. We invest in our people : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off - it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.To learn more about employee benefits by region, .To learn more about all-things-Sprinklr, visit our candidate resource hub . EEO - Our philosophy : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law. Reasonable accommodations are available
Fines Officer - Cwmbran Hours: 37 hours per week Pay: £12.36 (first 12 weeks) increasing to £13.25 thereafter Overview Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Key purpose of the role Staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within HMCTS. The Criminal Fines Collection and Enforcement contact centre at HMCTS Wales Contact & Compliance Centre in Cwmbran is a busy centre that operates a centralised telephony service for The Criminal Fines Collection and Enforcement Service. The centre prides itself on excellent customer service and is continually striving to improve using continuous improvement tools and techniques. Customers calling the contact centre are often in a difficult and stressful situation and therefore great importance is placed on handling calls with empathy and understanding. In addition to providing an excellent service to our external customers, agents will be in regular contact with court and tribunals staff at processing sites throughout the country. The contact centre offers a service between 8:00-17:00 Monday to Friday and contact agents are required to work between these times on a scheduled basis. The Cwmbran office is in the middle of the town centre with free all-day parking. Responsibilities You will confidently answer a range of telephone enquiries for the Criminal Fines Collection and Enforcement Contact Centre You will need excellent communications skills You will need to be empathetic towards our customers and work with us to solve problems You will need to update records on our in house computer system following contact You will deliver a helpful, prompt, polite and "right first time" service to our customers Diversity and Inclusion Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Jan 23, 2026
Full time
Fines Officer - Cwmbran Hours: 37 hours per week Pay: £12.36 (first 12 weeks) increasing to £13.25 thereafter Overview Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces. Key purpose of the role Staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within HMCTS. The Criminal Fines Collection and Enforcement contact centre at HMCTS Wales Contact & Compliance Centre in Cwmbran is a busy centre that operates a centralised telephony service for The Criminal Fines Collection and Enforcement Service. The centre prides itself on excellent customer service and is continually striving to improve using continuous improvement tools and techniques. Customers calling the contact centre are often in a difficult and stressful situation and therefore great importance is placed on handling calls with empathy and understanding. In addition to providing an excellent service to our external customers, agents will be in regular contact with court and tribunals staff at processing sites throughout the country. The contact centre offers a service between 8:00-17:00 Monday to Friday and contact agents are required to work between these times on a scheduled basis. The Cwmbran office is in the middle of the town centre with free all-day parking. Responsibilities You will confidently answer a range of telephone enquiries for the Criminal Fines Collection and Enforcement Contact Centre You will need excellent communications skills You will need to be empathetic towards our customers and work with us to solve problems You will need to update records on our in house computer system following contact You will deliver a helpful, prompt, polite and "right first time" service to our customers Diversity and Inclusion Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
If you are looking for a diverse and fast-paced role where you can make a real difference in people's lives, apply now to join our team as a Team Manager. Contract type: Permanent, 37.5 hours Hours: Full time (7am - 7pm Mon to Fri working 1 in 4 weekends 8am - 4pm on rotational basis) Salary: £33,353 click apply for full job details
Jan 23, 2026
Full time
If you are looking for a diverse and fast-paced role where you can make a real difference in people's lives, apply now to join our team as a Team Manager. Contract type: Permanent, 37.5 hours Hours: Full time (7am - 7pm Mon to Fri working 1 in 4 weekends 8am - 4pm on rotational basis) Salary: £33,353 click apply for full job details
Central Employment are working with an established and expanding UK manufacturer of specialist and bespoke consumer products, as they look to appoint a Sales Account Manager. Full-time onsite, Teesside based £26,000 + bonus and company benefits A dynamic opportunity for an ambitious B2B Sales Account Manager to join a fast-paced FMCG organisation click apply for full job details
Jan 23, 2026
Full time
Central Employment are working with an established and expanding UK manufacturer of specialist and bespoke consumer products, as they look to appoint a Sales Account Manager. Full-time onsite, Teesside based £26,000 + bonus and company benefits A dynamic opportunity for an ambitious B2B Sales Account Manager to join a fast-paced FMCG organisation click apply for full job details
Job Title: Engineering Manager (Electronic Hardware Design) Location: Rochester Salary: Up to £80,000 per annum + annual bonuses What you'll be doing: Developing purpose-fit processes for engineering excellence. Your insights will lead to streamlined operations, enhanced craftsmanship, and vendors, raising the bar in tool improvement Providing valuable input into our Electronics Hardware engineering strategies, you'll help us optimize cost, schedule, and quality, ensuring that best practices are integrated seamlessly Inspiring both teams and the larger enterprise to embrace innovative paradigms, to bridge disciplines and influence a culture of excellence Nurturing and developing your team; driving a workforce , enhancing skills and taking on new tasks; conducting Performance Development Reviews Ensuring correct implementation and use of resources, including the recruitment of experienced engineers, undergraduate placement students and graduates Playing a key role in our estimating and development strategies to support our Technical Bid Review Process Your skills and experiences: Managing large teams or teams of teams through Electronic Hardware design and development lifecycles Demonstrable leadership skills , in order to drive growth Ability to engage and negotiate with stakeholders, being able to deliver information at all levels and influence decision making Electronic Hardware engineering background with a relevant qualification or experience Ideally experience with Avionic Systems, Mission Systems, Safety Critical Control Systems, or Realtime Embedded/Display Systems, adds valuable insight to our teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware Engineering team: You will provide functional support to our Engineering Teams within Electronics Hardware Engineering, having a vital role in continuous improvement, enhancing processes, inspiring teams and driving efficiency in one of the world's leading defence, security and aerospace companies. You will play a key part in managing Electronics Hardware teams enabling the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. This will give you a direct influence on leading process innovation, propelling excellence, and leading teams, whilst driving a culture of creativity and collaboration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 23rd January 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 23, 2026
Full time
Job Title: Engineering Manager (Electronic Hardware Design) Location: Rochester Salary: Up to £80,000 per annum + annual bonuses What you'll be doing: Developing purpose-fit processes for engineering excellence. Your insights will lead to streamlined operations, enhanced craftsmanship, and vendors, raising the bar in tool improvement Providing valuable input into our Electronics Hardware engineering strategies, you'll help us optimize cost, schedule, and quality, ensuring that best practices are integrated seamlessly Inspiring both teams and the larger enterprise to embrace innovative paradigms, to bridge disciplines and influence a culture of excellence Nurturing and developing your team; driving a workforce , enhancing skills and taking on new tasks; conducting Performance Development Reviews Ensuring correct implementation and use of resources, including the recruitment of experienced engineers, undergraduate placement students and graduates Playing a key role in our estimating and development strategies to support our Technical Bid Review Process Your skills and experiences: Managing large teams or teams of teams through Electronic Hardware design and development lifecycles Demonstrable leadership skills , in order to drive growth Ability to engage and negotiate with stakeholders, being able to deliver information at all levels and influence decision making Electronic Hardware engineering background with a relevant qualification or experience Ideally experience with Avionic Systems, Mission Systems, Safety Critical Control Systems, or Realtime Embedded/Display Systems, adds valuable insight to our teams Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Hardware Engineering team: You will provide functional support to our Engineering Teams within Electronics Hardware Engineering, having a vital role in continuous improvement, enhancing processes, inspiring teams and driving efficiency in one of the world's leading defence, security and aerospace companies. You will play a key part in managing Electronics Hardware teams enabling the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. This will give you a direct influence on leading process innovation, propelling excellence, and leading teams, whilst driving a culture of creativity and collaboration. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 23rd January 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
