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Business Analyst - Data Platform (12 month FTC)
Jupiter Asset Mgmt
Business Analyst - Data Platform (12 month FTC) page is loaded Business Analyst - Data Platform (12 month FTC)locations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR458The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £47.1 billion worth of assets under management (as at 30th June 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background You will join the Technology team as a Business Analyst aligned to the Data Platform function. You will lead initiatives that enhance the firm's data ingestion, data products, data quality processes, and integration with key platforms such as Aladdin Data Cloud and third-party administrators. You will collaborate closely with data engineers and business users to translate complex business needs into scalable data solutions. Key Responsibilities Elicit requirements using appropriate methods including interviews, document analysis, requirements workshops, business process and workflow analysis. Work closely with business stakeholders to define project requirements and scope. Work closely with the Project Manager (or work in a BA/PM capacity where a Project Manager is not allocated to the team) to communicate project progress, estimates, and updates to stakeholders and senior management, including creating documentation and presentations as needed. Support the project with analysis, testing, organisational and project-administration skills as required. Work closely with cross-functional teams to ensure successful project delivery using Agile methodologies. Utilise SQL and relevant tools (PowerBI / Python) to gather, analyse, manipulate and document data - be able to translate this into technical specifications for data engineers to implement. Ensure all requirements, process flows, and solution designs are clearly documented to agreed standards, maintaining traceability throughout the delivery lifecycle. Adhere to and promote data governance standards, ensuring data definitions, lineage, and quality considerations are incorporated into project deliverables. Produce high-quality documentation including business requirements, data dictionaries, source-to-target mappings, process flows, and user guides, ensuring consistent standards across Tech solutions. Engage with the wider Business Analysis team for knowledge sharing and guidance. Set the direction and use standards and tools (such as Azure DevOps, MS Loop, LucidCharts, MS Teams etc.) for successful project delivery. Stay current with industry trends, tools, and emerging technologies, particularly relevant for your area of work. Proactively identify and implement improvements across organisational processes. Desired Skills / Experience Experience of delivering both business and technically focused Business Analysis services for change initiatives that require engagement with multiple teams and/or external organisations. Strong communication and interpersonal skills to engage with audiences of varying levels of business and technical understanding and seniority. Strong understanding of asset management functions and knowledge of financial data. Solid technical skills with SQL and Excel; Experience of Python is a plus. Experience of working as part of an Agile Tech Delivery team. Demonstrate a good understanding of ABOR/IBOR data Experience of working with Aladdin Data Cloud. Experience of developing solutions integrating third party data Experience of supporting the business in onboarding of new fund types (ETF, Hedge funds, Seg mandates) Experience of creating data products to deliver data supporting specific business functions such as Operations, Risk and Distribution. Additional Role Details This role is subject to the Conduct Rules set by the FCA.locations: Londontime type: Full timeposted on: Posted TodayOur high-conviction investment approach is fundamental to the way we think, and the way we work. We all understand how we can positively impact our clients. We are team players and success is only possible if we work together.We respect and celebrate different perspectives, and experiences. We are tenacious and create an environment where everyone can do meaningful work for clients, for our business, and for the world around us.We are agile, brave, and work fast. We take accountability and always look for ways to drive greater value for our clients. That means continuously improving and seeking to innovate. We embrace change and challenge convention.We are proud of our journey so far and continually try to find better ways to work and share lessons learnt so that we can be even stronger tomorrow.At Jupiter, we unlock your potential so our clients can achieve theirs.
Dec 13, 2025
Full time
Business Analyst - Data Platform (12 month FTC) page is loaded Business Analyst - Data Platform (12 month FTC)locations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR458The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £47.1 billion worth of assets under management (as at 30th June 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC.The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings.We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background You will join the Technology team as a Business Analyst aligned to the Data Platform function. You will lead initiatives that enhance the firm's data ingestion, data products, data quality processes, and integration with key platforms such as Aladdin Data Cloud and third-party administrators. You will collaborate closely with data engineers and business users to translate complex business needs into scalable data solutions. Key Responsibilities Elicit requirements using appropriate methods including interviews, document analysis, requirements workshops, business process and workflow analysis. Work closely with business stakeholders to define project requirements and scope. Work closely with the Project Manager (or work in a BA/PM capacity where a Project Manager is not allocated to the team) to communicate project progress, estimates, and updates to stakeholders and senior management, including creating documentation and presentations as needed. Support the project with analysis, testing, organisational and project-administration skills as required. Work closely with cross-functional teams to ensure successful project delivery using Agile methodologies. Utilise SQL and relevant tools (PowerBI / Python) to gather, analyse, manipulate and document data - be able to translate this into technical specifications for data engineers to implement. Ensure all requirements, process flows, and solution designs are clearly documented to agreed standards, maintaining traceability throughout the delivery lifecycle. Adhere to and promote data governance standards, ensuring data definitions, lineage, and quality considerations are incorporated into project deliverables. Produce high-quality documentation including business requirements, data dictionaries, source-to-target mappings, process flows, and user guides, ensuring consistent standards across Tech solutions. Engage with the wider Business Analysis team for knowledge sharing and guidance. Set the direction and use standards and tools (such as Azure DevOps, MS Loop, LucidCharts, MS Teams etc.) for successful project delivery. Stay current with industry trends, tools, and emerging technologies, particularly relevant for your area of work. Proactively identify and implement improvements across organisational processes. Desired Skills / Experience Experience of delivering both business and technically focused Business Analysis services for change initiatives that require engagement with multiple teams and/or external organisations. Strong communication and interpersonal skills to engage with audiences of varying levels of business and technical understanding and seniority. Strong understanding of asset management functions and knowledge of financial data. Solid technical skills with SQL and Excel; Experience of Python is a plus. Experience of working as part of an Agile Tech Delivery team. Demonstrate a good understanding of ABOR/IBOR data Experience of working with Aladdin Data Cloud. Experience of developing solutions integrating third party data Experience of supporting the business in onboarding of new fund types (ETF, Hedge funds, Seg mandates) Experience of creating data products to deliver data supporting specific business functions such as Operations, Risk and Distribution. Additional Role Details This role is subject to the Conduct Rules set by the FCA.locations: Londontime type: Full timeposted on: Posted TodayOur high-conviction investment approach is fundamental to the way we think, and the way we work. We all understand how we can positively impact our clients. We are team players and success is only possible if we work together.We respect and celebrate different perspectives, and experiences. We are tenacious and create an environment where everyone can do meaningful work for clients, for our business, and for the world around us.We are agile, brave, and work fast. We take accountability and always look for ways to drive greater value for our clients. That means continuously improving and seeking to innovate. We embrace change and challenge convention.We are proud of our journey so far and continually try to find better ways to work and share lessons learnt so that we can be even stronger tomorrow.At Jupiter, we unlock your potential so our clients can achieve theirs.
The Recruitment Solution
MOT Tester
The Recruitment Solution Reading, Oxfordshire
Salary: £35k - 38k per year + Benefits per annum Vehicle Technician required for an independent garage The Recruitment Solution have a rare opportunity for an experienced MOT Tester to work for a well-established, independent garage, with franchised authorised repairer' status, based in the Reading area. Our clients, whom have been established for over 20 years, are well known for delivering excellent customer service. They take pride in delivering a first class service and quality repairs. They offer a great basic salary and overtime, they have REMOVED the traditional bonus, and pay a higher basic, so that you can concentrate on quality. MOT Tester Requirements: You must be a fully qualified MOT Tester You must possess your own Tools Hold a Full Drivers Licence. MOT Licence for class 4 and 7 If you have the relevant experience my client is seeking, please forward your CV to . You can call the office on or why not call Daniel directly on . We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more. By submitting your details you agree to our T&Cs
Dec 13, 2025
Full time
Salary: £35k - 38k per year + Benefits per annum Vehicle Technician required for an independent garage The Recruitment Solution have a rare opportunity for an experienced MOT Tester to work for a well-established, independent garage, with franchised authorised repairer' status, based in the Reading area. Our clients, whom have been established for over 20 years, are well known for delivering excellent customer service. They take pride in delivering a first class service and quality repairs. They offer a great basic salary and overtime, they have REMOVED the traditional bonus, and pay a higher basic, so that you can concentrate on quality. MOT Tester Requirements: You must be a fully qualified MOT Tester You must possess your own Tools Hold a Full Drivers Licence. MOT Licence for class 4 and 7 If you have the relevant experience my client is seeking, please forward your CV to . You can call the office on or why not call Daniel directly on . We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more. By submitting your details you agree to our T&Cs
Project Support Officer - WMF2476i
The Cumbria County Council Kendal, Cumbria
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference REQ Date posted 28/11/2025 Application closing date 14/12/2025 Location Various Locations Salary £34,434 - £35,412 Package Blank Contractual hours 37 Basis Full time Attachments Blank Project Support Officer - WMF2476i INTERNAL ONLY Location: Kendal, Penrith, Barrow (including agile working and working from home) Contract Type: Temporary (until November 2026) About this opportunity We have an exciting opportunity to join our Organisational Change & Transformation Team as a Project Support Officer on a temporary basis. This role is open exclusively to internal candidates and offers an excellent entry point into project management, with the chance to work closely on some of the council's highest-priority programmes. You'll gain hands on experience supporting strategic change and be highly visible across the organisation, engaging directly with senior leaders. The Organisational Change & Transformation Team sits within the Assistant Chief Executive's functions and plays a key role in delivering the council's strategic priority programmes, while supporting the organisation to provide modern, agile, and inclusive services and outcomes for residents and communities across Westmorland and Furness. As Project Support Officer, you will provide effective, efficient, and customer focused support across all aspects of project and programme management. You will work collaboratively with colleagues across the organisation to plan, coordinate, monitor progress, and ensure successful delivery. Alongside the core administrative responsibilities-organising meetings and workshops, managing documentation, and ensuring timely planning and coordination-there will also be opportunities to contribute to project work beyond administration, making this a strong development role for someone looking to broaden their experience. This role offers flexible working across office and home locations, with occasional travel to council and partner sites across the area. Who we are looking for You do not need to be an experienced project manager. We are looking for someone with strong organisational and time management skills, able to prioritise, plan, and deliver objectives on time. You should have excellent communication and interpersonal skills to build trusted relationships and be confident working independently as well as part of a team on multiple projects. The ability to research, analyse data, and present information clearly is important. Experience supporting projects or change programmes and an understanding of change management would be an advantage, but not essential. If you are a skilled administrator, quick to learn, and ready to play an active role in shaping a modern, agile organisation, we would love to hear from you. What can we offer you! Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site.Our benefits Careers (westmorlandandfurness.gov.uk) Would you like to find out more? For further information about this role, such as responsibilities and essential criteria please view the below attachments: If you have any queries about this role or would like an informal discussion about this opportunity, then please contact Dean Smith, Programme Manager - Organisational Change & Transformation on Application and Interview information We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you. Safer Recruitment & DBS At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment. Equality, Diversity, and Inclusion Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
Dec 13, 2025
Full time
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details Job reference REQ Date posted 28/11/2025 Application closing date 14/12/2025 Location Various Locations Salary £34,434 - £35,412 Package Blank Contractual hours 37 Basis Full time Attachments Blank Project Support Officer - WMF2476i INTERNAL ONLY Location: Kendal, Penrith, Barrow (including agile working and working from home) Contract Type: Temporary (until November 2026) About this opportunity We have an exciting opportunity to join our Organisational Change & Transformation Team as a Project Support Officer on a temporary basis. This role is open exclusively to internal candidates and offers an excellent entry point into project management, with the chance to work closely on some of the council's highest-priority programmes. You'll gain hands on experience supporting strategic change and be highly visible across the organisation, engaging directly with senior leaders. The Organisational Change & Transformation Team sits within the Assistant Chief Executive's functions and plays a key role in delivering the council's strategic priority programmes, while supporting the organisation to provide modern, agile, and inclusive services and outcomes for residents and communities across Westmorland and Furness. As Project Support Officer, you will provide effective, efficient, and customer focused support across all aspects of project and programme management. You will work collaboratively with colleagues across the organisation to plan, coordinate, monitor progress, and ensure successful delivery. Alongside the core administrative responsibilities-organising meetings and workshops, managing documentation, and ensuring timely planning and coordination-there will also be opportunities to contribute to project work beyond administration, making this a strong development role for someone looking to broaden their experience. This role offers flexible working across office and home locations, with occasional travel to council and partner sites across the area. Who we are looking for You do not need to be an experienced project manager. We are looking for someone with strong organisational and time management skills, able to prioritise, plan, and deliver objectives on time. You should have excellent communication and interpersonal skills to build trusted relationships and be confident working independently as well as part of a team on multiple projects. The ability to research, analyse data, and present information clearly is important. Experience supporting projects or change programmes and an understanding of change management would be an advantage, but not essential. If you are a skilled administrator, quick to learn, and ready to play an active role in shaping a modern, agile organisation, we would love to hear from you. What can we offer you! Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site.Our benefits Careers (westmorlandandfurness.gov.uk) Would you like to find out more? For further information about this role, such as responsibilities and essential criteria please view the below attachments: If you have any queries about this role or would like an informal discussion about this opportunity, then please contact Dean Smith, Programme Manager - Organisational Change & Transformation on Application and Interview information We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you. Safer Recruitment & DBS At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment. Equality, Diversity, and Inclusion Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.
Senior Manager, Regulatory Affairs- Learning & Development
Gilead Sciences, Inc.
Senior Manager, Regulatory Affairs- Learning & Development United Kingdom - Uxbridge, United Kingdom - Cambridge Quality Regular Job Description At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. POSITION OVERVIEW: Regulatory Affairs (RA) Business Operations believe talented people deserve a great place to work and excellence in our day-to-day operations enables talented people to do their best work! Our Mission and Purpose is to reduce complexity, improve performance and to differentiate value. In doing this we unleash and enable our people to be purposeful and impactful! The RA Quality & Compliance Excellence function, part of RA Business Operations, collaborates across Global Regulatory Affairs (GRA) to ensure that regulatory processes and practices adhere to the highest standards of quality, compliance, and operational efficiency. This is accomplished by working closely with other RA Business Operations functions, such as Business Process Excellence (BPE) and Communications & Engagement, as well as external teams throughout the Development organization. This role will lead transformational change within the GRA while also implementing robust and engaging learning experiences and effective communication strategies for all employees. They will serve as the functional expert with respect to L&D and change management. This role may require oversight of external vendors as well as coaching and training to vendors and internal colleagues. The ideal candidate will possess extensive experience in regulatory affairs, with a strong emphasis on fostering continuous improvement, compliance, and effective cross-functional communication in a dynamic biotech environment. EXAMPLE RESPONSIBILITIES: Learning & Development (L&D): Lead L&D Strategy: Develop and execute a comprehensive L&D strategy aligned with business objectives, regulatory requirements, and industry standards, while driving organizational growth, enhancing employee performance, fulfilling individual development needs, and fostering a culture of continuous learning and improvement. Content Development & Management: Oversee the creation, curation, and delivery of high-quality training materials covering regulatory compliance, product knowledge, leadership development, and soft skills across various formats (eLearning, workshops, simulations, etc.). Manage the Regulatory Affairs L&D content repository and learning portal, ensuring easy access to current, high-quality training materials and resources. Organize and categorize content to facilitate efficient navigation and retrieval, applying best practices for knowledge management. Regularly audit and update the repository to stay aligned with evolving regulatory requirements, industry trends, and internal needs. Collaborate with functional and cross-functional teams to ensure content relevance, engagement, and accessibility. Participate actively in the RSQ Podcast Club and cross-functional L&D forums to promote knowledge sharing and collaboration. Use data analytics to track content usage, identify improvement opportunities, and enhance the overall learning experience. Lead and manage the BPE Academy, providing strategic direction and overseeing core offerings such as Six Sigma, change management, and project management training. Develop and curate practical resources, tools, frameworks, and templates to support successful initiatives, process improvement workshops, and change management efforts. Design and deliver "Train the Trainer" programs to empower internal trainers to effectively deliver BPE Academy content, nurturing a culture of continuous improvement. Provide ongoing support and mentorship to trainers, including regular refreshers, feedback on delivery techniques, and maintaining high instructional standards. Cultivate a network of internal trainers to share best practices and collaborate on ensuring consistency and quality across teams and functions. Change Management: Lead Change Initiatives: Develop and execute change management plans for major projects, using methodologies like ADKAR and Prosci to guide implementation, communication, and evaluation. Conduct impact assessments, manage resistance, and lead stakeholder engagement, ensuring clear and consistent communication throughout the change process. Create change communication plans to promote awareness and acceptance, and establish success metrics to evaluate and adjust strategies for continuous improvement. Work with R&D and Quality teams to analyze deviations and CAPAs, ensuring changes are documented and sustainable. Partner with Business Process Excellence leaders to implement process improvements, aligning change management with broader optimization goals. Track improvement success, gather feedback, and adjust strategies for long-term adoption and efficiency. Promote ongoing change management training and development. Data-Driven Decision Making: Monitor KPIs related to change adoption, employee engagement, and performance to assess change initiatives. Use data to inform learning strategies and identify areas for improvement, adjusting tactics based on insights. Provide regular reports on change progress and foster a culture of data-driven decision-making in projects and initiatives. Additional Responsibilities: Serve as a subject matter expert on change management, guiding the organization on tools, resources, and best practices. Maintain a repository of lessons learned and best practices to support continuous improvement. Ensure integration of change management into project management frameworks and support leadership in building organizational change capability. Support Business Operations leaders in drafting, refining, and distributing email communications, ensuring messages are clear, engaging, and aligned with strategic priorities and tactical guidelines. Communication: GRA SharePoint Communication Platform Oversee the global regulatory affairs SharePoint platform, ensuring it is up-to-date, user-friendly, and serves as a central hub for resources and communications. Manage content governance, including the creation, organization, and approval processes for materials to accessibility across GRA. Collaborate across GRA to ensure seamless integration updates and communications, providing training and support for effective platform utilization. Video Log Edit and produce Leader Video Logs to enhance clarity, engagement, and ensure brand consistency. Support leaders in the scripting, delivery and recording of video messages, ensuring they align with communication goals and are of high quality. GRA Email Communications Manage and distribute internal communications via First Up, ensuring timely and targeted messaging. Support leaders in drafting and refining email communications, ensuring messages are clear, engaging, and aligned with strategic priorities. Ensure all communications adhere to internal brand guidelines and maintain a consistent tone of voice. REQUIREMENTS: We are all different, yet we all use our unique contributions to serve patients. Please see the following for the qualifications and skills we seek for this role. Extensive years of experience in the biotechnology or pharmaceuticals industry Experience managing and collaborating with virtual or remote teams; this role is an onsite role Experience with SharePoint administrator activities Knowledge & Other Requirements Fluency in project management platforms/software Familiarity with highly regulated industry environments or drug development Excellent program and project management, consensus-building, and leadership skills Knowledge of Six Sigma or other process improvement methodologies Exceptional verbal and written communication skills and interpersonal skills Ability to collaborate across the organizational hierarchy and cross-functionally Experience managing teams in a business operations or technical processes environment Has developed organizational skills; is detail oriented; and able to work in a fast-paced, deadline-driven environment. . click apply for full job details
Dec 12, 2025
Full time
Senior Manager, Regulatory Affairs- Learning & Development United Kingdom - Uxbridge, United Kingdom - Cambridge Quality Regular Job Description At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. POSITION OVERVIEW: Regulatory Affairs (RA) Business Operations believe talented people deserve a great place to work and excellence in our day-to-day operations enables talented people to do their best work! Our Mission and Purpose is to reduce complexity, improve performance and to differentiate value. In doing this we unleash and enable our people to be purposeful and impactful! The RA Quality & Compliance Excellence function, part of RA Business Operations, collaborates across Global Regulatory Affairs (GRA) to ensure that regulatory processes and practices adhere to the highest standards of quality, compliance, and operational efficiency. This is accomplished by working closely with other RA Business Operations functions, such as Business Process Excellence (BPE) and Communications & Engagement, as well as external teams throughout the Development organization. This role will lead transformational change within the GRA while also implementing robust and engaging learning experiences and effective communication strategies for all employees. They will serve as the functional expert with respect to L&D and change management. This role may require oversight of external vendors as well as coaching and training to vendors and internal colleagues. The ideal candidate will possess extensive experience in regulatory affairs, with a strong emphasis on fostering continuous improvement, compliance, and effective cross-functional communication in a dynamic biotech environment. EXAMPLE RESPONSIBILITIES: Learning & Development (L&D): Lead L&D Strategy: Develop and execute a comprehensive L&D strategy aligned with business objectives, regulatory requirements, and industry standards, while driving organizational growth, enhancing employee performance, fulfilling individual development needs, and fostering a culture of continuous learning and improvement. Content Development & Management: Oversee the creation, curation, and delivery of high-quality training materials covering regulatory compliance, product knowledge, leadership development, and soft skills across various formats (eLearning, workshops, simulations, etc.). Manage the Regulatory Affairs L&D content repository and learning portal, ensuring easy access to current, high-quality training materials and resources. Organize and categorize content to facilitate efficient navigation and retrieval, applying best practices for knowledge management. Regularly audit and update the repository to stay aligned with evolving regulatory requirements, industry trends, and internal needs. Collaborate with functional and cross-functional teams to ensure content relevance, engagement, and accessibility. Participate actively in the RSQ Podcast Club and cross-functional L&D forums to promote knowledge sharing and collaboration. Use data analytics to track content usage, identify improvement opportunities, and enhance the overall learning experience. Lead and manage the BPE Academy, providing strategic direction and overseeing core offerings such as Six Sigma, change management, and project management training. Develop and curate practical resources, tools, frameworks, and templates to support successful initiatives, process improvement workshops, and change management efforts. Design and deliver "Train the Trainer" programs to empower internal trainers to effectively deliver BPE Academy content, nurturing a culture of continuous improvement. Provide ongoing support and mentorship to trainers, including regular refreshers, feedback on delivery techniques, and maintaining high instructional standards. Cultivate a network of internal trainers to share best practices and collaborate on ensuring consistency and quality across teams and functions. Change Management: Lead Change Initiatives: Develop and execute change management plans for major projects, using methodologies like ADKAR and Prosci to guide implementation, communication, and evaluation. Conduct impact assessments, manage resistance, and lead stakeholder engagement, ensuring clear and consistent communication throughout the change process. Create change communication plans to promote awareness and acceptance, and establish success metrics to evaluate and adjust strategies for continuous improvement. Work with R&D and Quality teams to analyze deviations and CAPAs, ensuring changes are documented and sustainable. Partner with Business Process Excellence leaders to implement process improvements, aligning change management with broader optimization goals. Track improvement success, gather feedback, and adjust strategies for long-term adoption and efficiency. Promote ongoing change management training and development. Data-Driven Decision Making: Monitor KPIs related to change adoption, employee engagement, and performance to assess change initiatives. Use data to inform learning strategies and identify areas for improvement, adjusting tactics based on insights. Provide regular reports on change progress and foster a culture of data-driven decision-making in projects and initiatives. Additional Responsibilities: Serve as a subject matter expert on change management, guiding the organization on tools, resources, and best practices. Maintain a repository of lessons learned and best practices to support continuous improvement. Ensure integration of change management into project management frameworks and support leadership in building organizational change capability. Support Business Operations leaders in drafting, refining, and distributing email communications, ensuring messages are clear, engaging, and aligned with strategic priorities and tactical guidelines. Communication: GRA SharePoint Communication Platform Oversee the global regulatory affairs SharePoint platform, ensuring it is up-to-date, user-friendly, and serves as a central hub for resources and communications. Manage content governance, including the creation, organization, and approval processes for materials to accessibility across GRA. Collaborate across GRA to ensure seamless integration updates and communications, providing training and support for effective platform utilization. Video Log Edit and produce Leader Video Logs to enhance clarity, engagement, and ensure brand consistency. Support leaders in the scripting, delivery and recording of video messages, ensuring they align with communication goals and are of high quality. GRA Email Communications Manage and distribute internal communications via First Up, ensuring timely and targeted messaging. Support leaders in drafting and refining email communications, ensuring messages are clear, engaging, and aligned with strategic priorities. Ensure all communications adhere to internal brand guidelines and maintain a consistent tone of voice. REQUIREMENTS: We are all different, yet we all use our unique contributions to serve patients. Please see the following for the qualifications and skills we seek for this role. Extensive years of experience in the biotechnology or pharmaceuticals industry Experience managing and collaborating with virtual or remote teams; this role is an onsite role Experience with SharePoint administrator activities Knowledge & Other Requirements Fluency in project management platforms/software Familiarity with highly regulated industry environments or drug development Excellent program and project management, consensus-building, and leadership skills Knowledge of Six Sigma or other process improvement methodologies Exceptional verbal and written communication skills and interpersonal skills Ability to collaborate across the organizational hierarchy and cross-functionally Experience managing teams in a business operations or technical processes environment Has developed organizational skills; is detail oriented; and able to work in a fast-paced, deadline-driven environment. . click apply for full job details
Workshop Admin & Customer Service Coordinator
Northgate Vehicle Hire Limited Southampton, Hampshire
A leading vehicle rental company is seeking a Workshop Administrator in Southampton to ensure smooth operations in a fast-paced workshop environment. You will be the crucial link between customers and the workshop, responsible for vehicle bookings, scheduling work, and providing excellent customer service. Essential skills include planning, administration, and a customer-centric approach. Join a company committed to your career growth and a diverse, inclusive workplace with numerous benefits.
Dec 12, 2025
Full time
A leading vehicle rental company is seeking a Workshop Administrator in Southampton to ensure smooth operations in a fast-paced workshop environment. You will be the crucial link between customers and the workshop, responsible for vehicle bookings, scheduling work, and providing excellent customer service. Essential skills include planning, administration, and a customer-centric approach. Join a company committed to your career growth and a diverse, inclusive workplace with numerous benefits.
Workshop Administrator
Northgate Vehicle Hire Limited Southampton, Hampshire
Position not right for you? Share it with someone you know. Workshop Administrator Reference: DEC Expiry date: 13:46, Tue, 6th Jan 2026 Location: Southampton Benefits: Range of benefits Salary: £27,745.29 pa + bonus Weekly Hours: 42.5 hours / week As the UK's leading vehicle rental specialists, we make a commitment to keep our customers mobile, that's what we do. As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles' visit with us runs as effortlessly as we promise. Life as a Workshop Administrator with Northgate Vehicle Hire Our workshops are busy and fast-paced, as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us customer care always comes first, so confidently delivering great service with a smile is second nature. Where you can make a big difference is by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out, you can be sure you will never be looking for something to do! Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help of course, however, you'll need all of your customer service know-how, planning and administration skill, and most importantly your logical, 'can-do' attitude to deliver the experience our customers expect from us. As a Workshop Administrator with Northgate Vehicle Hire, we offer: A great basic salary , but there's much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren't limited to) A fantastic quarterly bonus scheme 24 days annual leave rising to 26 with service (+ bank holidays) and an extra day 's leave to celebrate your birthday ! free life assurance (2x basic salary) well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) discounted, flexible Gym memberships exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK's go-to provider of light commercial vehicle rental solutions, partnering with some of the country's most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you. We are agile. We are experts. We are imaginative. We are reliable.
Dec 12, 2025
Full time
Position not right for you? Share it with someone you know. Workshop Administrator Reference: DEC Expiry date: 13:46, Tue, 6th Jan 2026 Location: Southampton Benefits: Range of benefits Salary: £27,745.29 pa + bonus Weekly Hours: 42.5 hours / week As the UK's leading vehicle rental specialists, we make a commitment to keep our customers mobile, that's what we do. As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles' visit with us runs as effortlessly as we promise. Life as a Workshop Administrator with Northgate Vehicle Hire Our workshops are busy and fast-paced, as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us customer care always comes first, so confidently delivering great service with a smile is second nature. Where you can make a big difference is by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out, you can be sure you will never be looking for something to do! Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help of course, however, you'll need all of your customer service know-how, planning and administration skill, and most importantly your logical, 'can-do' attitude to deliver the experience our customers expect from us. As a Workshop Administrator with Northgate Vehicle Hire, we offer: A great basic salary , but there's much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren't limited to) A fantastic quarterly bonus scheme 24 days annual leave rising to 26 with service (+ bank holidays) and an extra day 's leave to celebrate your birthday ! free life assurance (2x basic salary) well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance) discounted, flexible Gym memberships exclusive employee vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay . Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach ! With over 60 branches nationwide, Northgate Vehicle Hire are the UK's go-to provider of light commercial vehicle rental solutions, partnering with some of the country's most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you. We are agile. We are experts. We are imaginative. We are reliable.
NATIONAL AUDIT OFFICE
Service Management Lead
NATIONAL AUDIT OFFICE
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
Dec 11, 2025
Full time
The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.
Head of Compliance
TSR Legal Cardiff, South Glamorgan
Head of Compliance Leading Multi-Site Conveyancing Business Locations: Cardiff Working Pattern: Full-time, Hybrid Overview I am working with a respected, multi-location conveyancing organisation that is seeking an experienced Head of Compliance to lead its regulatory, risk and quality framework. This is a senior strategic role with influence across the entire business, supported by an established compliance team. Key Responsibilities Leadership & Oversight Lead and develop the Compliance Team, including direct management of the Senior Compliance Officer. Oversee complaint handling, Legal Ombudsman escalations, and PI-related notifications, ensuring accurate investigation and reporting. Provide coaching, guidance and pragmatic compliance support across the business. Deliver workshops, feedback sessions and training to embed a strong compliance culture. Risk, Quality & Regulatory Management Maintain and enhance professional and ethical standards across the business. Conduct focused audits and thematic reviews to assess service quality and policy adherence. Update compliance MI, identify trends, and recommend improvements. Communicate upcoming regulatory and legislative changes, supporting the business in adapting effectively. Lead the annual review of the Practice-Wide Risk Assessment and update policies where necessary. AML & Data Protection Act as Deputy MLROchair AML committees, guide complex decisions, and step into the MLRO role when required. Approve annual AML training content and ensure all staff receive role-appropriate AML training. Serve as the organisation's Data Protection Officer, providing guidance and collaborating with group DPO teams. Stakeholder & External Relationships Maintain a professional relationship with the regulatory body and key external partners (e.g., verification providers, Land Registry, lender panel administrators). Produce compliance guides, practice pointers and legal updates for internal use. Support senior leadership with projects, technology assessments, consultations, and strategic initiatives. Essential Background Qualified lawyer (CLC / SRA / CILEx) Minimum 5 years PQE and 8+ years conveyancing experience Strong understanding of regulatory frameworks within conveyancing Experienced in leading or influencing compliance functions Skills & Attributes Excellent communication and interpersonal skills Highly organised, reliable, and proactive Strong analytical and problem-solving ability Able to work collaboratively with operational and training teams Professional, trustworthy and adaptable Benefits & Conditions Hybrid working 25 days annual leave + bank holidays Pension scheme Structured CPD and specialist compliance training Supportive, collaborative working environment If you are an experienced compliance professional or senior conveyancer looking to step into a high-impact leadership role, I would be delighted to discuss this opportunity further. Please get in touch with Hannah at TSR Legal to arrange a confidential conversation. () JBRP1_UKTJ
Dec 11, 2025
Full time
Head of Compliance Leading Multi-Site Conveyancing Business Locations: Cardiff Working Pattern: Full-time, Hybrid Overview I am working with a respected, multi-location conveyancing organisation that is seeking an experienced Head of Compliance to lead its regulatory, risk and quality framework. This is a senior strategic role with influence across the entire business, supported by an established compliance team. Key Responsibilities Leadership & Oversight Lead and develop the Compliance Team, including direct management of the Senior Compliance Officer. Oversee complaint handling, Legal Ombudsman escalations, and PI-related notifications, ensuring accurate investigation and reporting. Provide coaching, guidance and pragmatic compliance support across the business. Deliver workshops, feedback sessions and training to embed a strong compliance culture. Risk, Quality & Regulatory Management Maintain and enhance professional and ethical standards across the business. Conduct focused audits and thematic reviews to assess service quality and policy adherence. Update compliance MI, identify trends, and recommend improvements. Communicate upcoming regulatory and legislative changes, supporting the business in adapting effectively. Lead the annual review of the Practice-Wide Risk Assessment and update policies where necessary. AML & Data Protection Act as Deputy MLROchair AML committees, guide complex decisions, and step into the MLRO role when required. Approve annual AML training content and ensure all staff receive role-appropriate AML training. Serve as the organisation's Data Protection Officer, providing guidance and collaborating with group DPO teams. Stakeholder & External Relationships Maintain a professional relationship with the regulatory body and key external partners (e.g., verification providers, Land Registry, lender panel administrators). Produce compliance guides, practice pointers and legal updates for internal use. Support senior leadership with projects, technology assessments, consultations, and strategic initiatives. Essential Background Qualified lawyer (CLC / SRA / CILEx) Minimum 5 years PQE and 8+ years conveyancing experience Strong understanding of regulatory frameworks within conveyancing Experienced in leading or influencing compliance functions Skills & Attributes Excellent communication and interpersonal skills Highly organised, reliable, and proactive Strong analytical and problem-solving ability Able to work collaboratively with operational and training teams Professional, trustworthy and adaptable Benefits & Conditions Hybrid working 25 days annual leave + bank holidays Pension scheme Structured CPD and specialist compliance training Supportive, collaborative working environment If you are an experienced compliance professional or senior conveyancer looking to step into a high-impact leadership role, I would be delighted to discuss this opportunity further. Please get in touch with Hannah at TSR Legal to arrange a confidential conversation. () JBRP1_UKTJ
ServiceNow Business Process Analyst
Janus Henderson Global Investors
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust Your opportunity Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Work directly with the ServiceNow development team to select the most effective solution for defined requirements Support unit testing, UAT, and customer validation, ensuring business objectives are met Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills 3+ years of experience designing and implementing processes on the ServiceNow platform Strong analytical skills, strategic mindset, and experience with cross functional teams Highly organised with excellent communication and stakeholder management skills Proven ability to create clear and concise documentation Experience providing solutions for ITSM and ITOM offerings ServiceNow Certified System Administrator (CSA) ITIL V4 certification Nice to have skills ServiceNow Certified Implementation Specialist credentials Agile experience is highly favourable Financial Services experience/knowledge Supervisory responsibilities No Career growth & development opportunities Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Dec 11, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust Your opportunity Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Work directly with the ServiceNow development team to select the most effective solution for defined requirements Support unit testing, UAT, and customer validation, ensuring business objectives are met Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills 3+ years of experience designing and implementing processes on the ServiceNow platform Strong analytical skills, strategic mindset, and experience with cross functional teams Highly organised with excellent communication and stakeholder management skills Proven ability to create clear and concise documentation Experience providing solutions for ITSM and ITOM offerings ServiceNow Certified System Administrator (CSA) ITIL V4 certification Nice to have skills ServiceNow Certified Implementation Specialist credentials Agile experience is highly favourable Financial Services experience/knowledge Supervisory responsibilities No Career growth & development opportunities Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Sales Engineer - Technical Partner Manager
Delinea Inc.
About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI powered intelligence, Delinea's leading cloud native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn, X, and YouTube. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Technical Partner Manager Position Summary As a Technical Partner Manager, you will be the primary technical voice for Delinea within our partner ecosystem. Your mission is to ensure partners are fully enabled to position, sell, and deliver Delinea solutions with confidence. You will serve as the trusted advisor to partner technical teams, helping them architect solutions, accelerate adoption, and expand revenue opportunities. In this role, you will collaborate across Delinea's sales, product, engineering, services, and marketing teams while acting as the technical advocate for our partners. Your expertise will help partners deliver measurable value to joint customers, influence pipeline creation, and drive incremental revenue growth for Delinea. What You'll Do Technical Relationship Management: Own the technical relationship with strategic partner technical leaders and practitioners. Partner Enablement & Training: Deliver hands on enablement programs, workshops, and certifications that equip partners to position, demo, and deploy Delinea solutions. Opportunity Acceleration: Support partner led sales cycles by providing technical guidance, solution validation, and proof of concept support. Advocacy & Feedback: Serve as the "voice of the partner" with product management and engineering teams, sharing insights that inform roadmap and product strategy. Thought Leadership: Represent Delinea at partner events, webinars, and industry forums, positioning Delinea as a leader in privileged access and identity security. Metrics for Success: Measure impact by partner technical readiness, certification completion, influenced revenue, and joint customer adoption. What You'll Bring Experience: 8+ years in a Solutions Engineering, Partner Solutions Architect, Technical Channel Manager, or related role. Industry Expertise: Strong background in cybersecurity; knowledge of PAM and identity markets is a major plus. Partner Centric Mindset: Proven experience working with partners, GSIs, MSPs, or reseller ecosystems. Technical Communication: Ability to explain complex technical concepts clearly to both technical and business audiences. Execution: Skilled at managing multiple projects, building trust, and delivering results in a fast paced SaaS environment. Education: Bachelor's degree in Computer Science, Information Security, IT, or equivalent professional experience. Bonus Skills: Familiarity with cloud ecosystems (Azure, AWS, GCP), API integrations, and SaaS deployment models. Why work at Delinea? We're passionate problem solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success: Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day to day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affidavit Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.
Dec 10, 2025
Full time
About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI powered intelligence, Delinea's leading cloud native Identity Security Platform applies context throughout the entire identity lifecycle - across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities - including workforce, IT administrator, developers, and machines - assign appropriate access levels, detect irregularities, and respond to threats in real time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn, X, and YouTube. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Technical Partner Manager Position Summary As a Technical Partner Manager, you will be the primary technical voice for Delinea within our partner ecosystem. Your mission is to ensure partners are fully enabled to position, sell, and deliver Delinea solutions with confidence. You will serve as the trusted advisor to partner technical teams, helping them architect solutions, accelerate adoption, and expand revenue opportunities. In this role, you will collaborate across Delinea's sales, product, engineering, services, and marketing teams while acting as the technical advocate for our partners. Your expertise will help partners deliver measurable value to joint customers, influence pipeline creation, and drive incremental revenue growth for Delinea. What You'll Do Technical Relationship Management: Own the technical relationship with strategic partner technical leaders and practitioners. Partner Enablement & Training: Deliver hands on enablement programs, workshops, and certifications that equip partners to position, demo, and deploy Delinea solutions. Opportunity Acceleration: Support partner led sales cycles by providing technical guidance, solution validation, and proof of concept support. Advocacy & Feedback: Serve as the "voice of the partner" with product management and engineering teams, sharing insights that inform roadmap and product strategy. Thought Leadership: Represent Delinea at partner events, webinars, and industry forums, positioning Delinea as a leader in privileged access and identity security. Metrics for Success: Measure impact by partner technical readiness, certification completion, influenced revenue, and joint customer adoption. What You'll Bring Experience: 8+ years in a Solutions Engineering, Partner Solutions Architect, Technical Channel Manager, or related role. Industry Expertise: Strong background in cybersecurity; knowledge of PAM and identity markets is a major plus. Partner Centric Mindset: Proven experience working with partners, GSIs, MSPs, or reseller ecosystems. Technical Communication: Ability to explain complex technical concepts clearly to both technical and business audiences. Execution: Skilled at managing multiple projects, building trust, and delivering results in a fast paced SaaS environment. Education: Bachelor's degree in Computer Science, Information Security, IT, or equivalent professional experience. Bonus Skills: Familiarity with cloud ecosystems (Azure, AWS, GCP), API integrations, and SaaS deployment models. Why work at Delinea? We're passionate problem solvers helping the world's largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success: Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day to day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affidavit Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.
Stonor Search and Selection Limited
Senior Account Executive
Stonor Search and Selection Limited City, London
This opportunity is a thriving and established financial services scale-up! They are seeking a dynamic French-speaking Senior Account Executive to spearhead the expansion in the French Market, collaborating with a skilled BDR. The company are championing global tax relief and reclaiming entitlements for Investment Managers and Financial Entities. This role is for a results-driven individual contributor with a successful sales record in the investment management sector, focusing particularly on asset managers and pension funds in the French Market. Responsibilities Identify opportunities with potential clients in the French market. Collaborate with the BDE team for strategic sales planning. Develop and manage a robust business pipeline from prospecting to contract execution. Prepare client materials, including presentations and RFPs, optimizing deal value. Exceed annual sales targets consistently. Boost the brand through events, content, and networking. Stay updated on industry trends through workshops and publications. Qualifications Fluent in French. Strong industry network and existing contacts in the French institutional investment space. Previous experience in institutional investment (especially with asset managers and pension funds). Minimum 3 years of enterprise sales with deals exceeding £750k. Over 5 years of proven success in closing large deals.Proficient in engaging clients at all levels, from administrators to C-level contacts. Effective multitasking in a fast-paced environment. Excellent negotiation, presentation, and communication skills. Proactive, creative, and highly motivated to achieve results. What's in it for you? A chance to get a front-row seat in a global organisation and lead the French Market. Offering a good basic salary and double OTE, it's a fantastic opportunity to earn commission fully uncapped. Great opportunity to travel with the company to visit clients, representing this company across France. Hybrid working in an exciting office based in London.
Dec 10, 2025
Full time
This opportunity is a thriving and established financial services scale-up! They are seeking a dynamic French-speaking Senior Account Executive to spearhead the expansion in the French Market, collaborating with a skilled BDR. The company are championing global tax relief and reclaiming entitlements for Investment Managers and Financial Entities. This role is for a results-driven individual contributor with a successful sales record in the investment management sector, focusing particularly on asset managers and pension funds in the French Market. Responsibilities Identify opportunities with potential clients in the French market. Collaborate with the BDE team for strategic sales planning. Develop and manage a robust business pipeline from prospecting to contract execution. Prepare client materials, including presentations and RFPs, optimizing deal value. Exceed annual sales targets consistently. Boost the brand through events, content, and networking. Stay updated on industry trends through workshops and publications. Qualifications Fluent in French. Strong industry network and existing contacts in the French institutional investment space. Previous experience in institutional investment (especially with asset managers and pension funds). Minimum 3 years of enterprise sales with deals exceeding £750k. Over 5 years of proven success in closing large deals.Proficient in engaging clients at all levels, from administrators to C-level contacts. Effective multitasking in a fast-paced environment. Excellent negotiation, presentation, and communication skills. Proactive, creative, and highly motivated to achieve results. What's in it for you? A chance to get a front-row seat in a global organisation and lead the French Market. Offering a good basic salary and double OTE, it's a fantastic opportunity to earn commission fully uncapped. Great opportunity to travel with the company to visit clients, representing this company across France. Hybrid working in an exciting office based in London.
Head of Commercial Finance
Astro Studios, Inc.
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Hybrid working - our approach is to be in the office a minimum of 2 days per week. Location: London (orMelbourn, UK with commutable access to London). Global remit Reports to: Chief Financial Officer Role Overview As Director of Commercial Finance, you will lead PA Consulting's global Commercial Finance function and act as a strategic partner to the C-suite and senior leadership teams. This is a high-impact role responsible for shaping commercial strategy, driving revenue and profitability, and ensuring compliance with global commercial and financial requirements. You will serve as a formal delegate for the CFO on critical finance responsibilities and play a pivotal role in enabling PA's continued growth. You will have direct accountability for the Commercial Finance Manager, Project Administrator and Credit Control teams (c55 heads in total) and their remit, ensuring they deliver real-time financial insight, strategic guidance, and commercial support to PA's Consulting business. This includes oversight of financial planning, reporting, risk management, and commercial governance across the full lifecycle of service delivery. Key Responsibilities Strategic Leadership & Business Partnering Partner with the Exec-team and Go-To-Market Leadership teams to influence strategic decisions across diverse consulting markets. Drive commercial strategy, pricing, and bid support for complex, high-value engagements. Provide leadership and direction to Commercial Finance Managers, ensuring alignment with corporate priorities and operational goals. Financial Operations & Transformation Lead a global finance team (c. 55 FTEs) across multiple geographies, ensuring operational excellence and scalability. Own and optimise financial models (Bid Model and Strategic Pricing Model) to support project performance and cash flow management. Oversee delivery of weekly, monthly, and quarterly performance reporting, variance analysis, and actionable insights. Ensure robust forecasting and sensitivity modelling across business units. Compliance & Governance Ensure full compliance with Sarbanes-Oxley (SOX), Federal Acquisition Regulation (FAR), and open-book accounting requirements. Oversee contract audits, rate negotiations, and compliance submissions for key clients. Maintain and evolve assignment and business policy manuals e.g. PAAAS and PABM maintaining as interactive digital platforms. Drive audit readiness and external audit coordination, ensuring IFRS compliance and SOX controls integrity. Serve on the High-Risk Assignment Steering Committee, mitigating financial and operational risks. Provide rapid intervention and remediation plans for underperforming engagements. Oversee Commercial Finance Managers' risk management activities, including open-book reporting and high-risk assignment reviews. Leadership & Development Coach and mentor senior finance leaders and partners globally. Deliver training to enhance commercial acumen and profitability awareness across the Partner team. Build capability within the Commercial Finance Manager population through workshops, coaching, and structured development plans. Qualifications What We're Looking For ACA qualified (or equivalent) with 10+ years of progressive finance experience. Proven track record in commercial finance within complex, multi-regional organisations. Experience in managing large teams with a broad remit. Demonstrated success in driving revenue growth, profitability, and risk mitigation. Strategic Finance Business Partnering Global Team Leadership & Organisational Design Sarbanes-Oxley (SOX) and FAR Compliance Open-book Accounting & Contract Auditing Strong stakeholder management and communication skills Expertise in UK GAAP and IFRS Finance Transformation & Operational Efficiency We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Dec 09, 2025
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Hybrid working - our approach is to be in the office a minimum of 2 days per week. Location: London (orMelbourn, UK with commutable access to London). Global remit Reports to: Chief Financial Officer Role Overview As Director of Commercial Finance, you will lead PA Consulting's global Commercial Finance function and act as a strategic partner to the C-suite and senior leadership teams. This is a high-impact role responsible for shaping commercial strategy, driving revenue and profitability, and ensuring compliance with global commercial and financial requirements. You will serve as a formal delegate for the CFO on critical finance responsibilities and play a pivotal role in enabling PA's continued growth. You will have direct accountability for the Commercial Finance Manager, Project Administrator and Credit Control teams (c55 heads in total) and their remit, ensuring they deliver real-time financial insight, strategic guidance, and commercial support to PA's Consulting business. This includes oversight of financial planning, reporting, risk management, and commercial governance across the full lifecycle of service delivery. Key Responsibilities Strategic Leadership & Business Partnering Partner with the Exec-team and Go-To-Market Leadership teams to influence strategic decisions across diverse consulting markets. Drive commercial strategy, pricing, and bid support for complex, high-value engagements. Provide leadership and direction to Commercial Finance Managers, ensuring alignment with corporate priorities and operational goals. Financial Operations & Transformation Lead a global finance team (c. 55 FTEs) across multiple geographies, ensuring operational excellence and scalability. Own and optimise financial models (Bid Model and Strategic Pricing Model) to support project performance and cash flow management. Oversee delivery of weekly, monthly, and quarterly performance reporting, variance analysis, and actionable insights. Ensure robust forecasting and sensitivity modelling across business units. Compliance & Governance Ensure full compliance with Sarbanes-Oxley (SOX), Federal Acquisition Regulation (FAR), and open-book accounting requirements. Oversee contract audits, rate negotiations, and compliance submissions for key clients. Maintain and evolve assignment and business policy manuals e.g. PAAAS and PABM maintaining as interactive digital platforms. Drive audit readiness and external audit coordination, ensuring IFRS compliance and SOX controls integrity. Serve on the High-Risk Assignment Steering Committee, mitigating financial and operational risks. Provide rapid intervention and remediation plans for underperforming engagements. Oversee Commercial Finance Managers' risk management activities, including open-book reporting and high-risk assignment reviews. Leadership & Development Coach and mentor senior finance leaders and partners globally. Deliver training to enhance commercial acumen and profitability awareness across the Partner team. Build capability within the Commercial Finance Manager population through workshops, coaching, and structured development plans. Qualifications What We're Looking For ACA qualified (or equivalent) with 10+ years of progressive finance experience. Proven track record in commercial finance within complex, multi-regional organisations. Experience in managing large teams with a broad remit. Demonstrated success in driving revenue growth, profitability, and risk mitigation. Strategic Finance Business Partnering Global Team Leadership & Organisational Design Sarbanes-Oxley (SOX) and FAR Compliance Open-book Accounting & Contract Auditing Strong stakeholder management and communication skills Expertise in UK GAAP and IFRS Finance Transformation & Operational Efficiency We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity - bringing ingenuity to life. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
ServiceNow Business Process Analyst
LGBT Great City, London
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Work directly with the ServiceNow development team to select the most effective solution for defined requirements Support unit testing, UAT, and customer validation, ensuring business objectives are met Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills 3+ years of experience designing and implementing processes on the ServiceNow platform Strong analytical skills, strategic mindset, and experience with cross functional teams Highly organised with excellent communication and stakeholder management skills Proven ability to create clear and concise documentation Experience providing solutions for ITSM and ITOM offerings ServiceNow Certified System Administrator (CSA) ITIL V4 certification Nice to have skills ServiceNow Certified Implementation Specialist credentials Agile experience is highly favourable Financial Services experience/knowledge Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. Our commitment to diversity and inclusion At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Dec 09, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Your opportunity Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Work directly with the ServiceNow development team to select the most effective solution for defined requirements Support unit testing, UAT, and customer validation, ensuring business objectives are met Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills 3+ years of experience designing and implementing processes on the ServiceNow platform Strong analytical skills, strategic mindset, and experience with cross functional teams Highly organised with excellent communication and stakeholder management skills Proven ability to create clear and concise documentation Experience providing solutions for ITSM and ITOM offerings ServiceNow Certified System Administrator (CSA) ITIL V4 certification Nice to have skills ServiceNow Certified Implementation Specialist credentials Agile experience is highly favourable Financial Services experience/knowledge Supervisory responsibilities No Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. Our commitment to diversity and inclusion At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Gap Technical Ltd
Senior HGV Technician
Gap Technical Ltd Leyland, Lancashire
Senior HGV Technician £54,000 - £61,700 Leyland Days Only (Mon-Fri) gap technical are proud to be representing this global manufacturing business in their search for a Senior HGV & Plant Technician to work at their facility based near Leyland Performance Objections Carry out routine inspections, maintenance, repairs & MOTs on HGV's, Trailers, Pool Cars & Other Plant to VOSA standard Diagnose and rectify all types of mechanical & electrical faults using Texa diagnostic equipment Dismantle, repair/replace faulty components and test the new ones are working safely Liaise with HGV workshop administrator to order vehicle parts Ensure all relevant documentation is completed and accurate records are maintained. Good communication and maintain a clean, safe and organised work environment Person Specification 8+ Years of HGV/Plant Technician experience Apprentice trained and qualified to City & Guilds or NVQ Level 3 in Heavy Goods Vehicle Maintenance & Repair or equivalent Holds valid HGV Class 1 (C&E) Licence (Desirable) MOT Preparation Experience - Tractor Units & Trailers Previous experience working with HGV's and Plant, basic welding skills, hydraulic & auto electrical skills Ability to lead a small team as well as use own initiative to work independently. Hardworking and can work well under pressure in a safe and responsible manner IRTEC Accreditation (Desirable) Loler competence - experience in undertaking loler inspections - LEEA Apply Please send your CV via the Apply now option on the website If you have any questions or are interested in any other opportunities we may have, please do not hesitate to get in touch This vacancy is being advertised on behalf of gap technical who are operating as an employment agency. gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Closing Date: 04/01/2026 'By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.' JBRP1_UKTJ
Dec 09, 2025
Full time
Senior HGV Technician £54,000 - £61,700 Leyland Days Only (Mon-Fri) gap technical are proud to be representing this global manufacturing business in their search for a Senior HGV & Plant Technician to work at their facility based near Leyland Performance Objections Carry out routine inspections, maintenance, repairs & MOTs on HGV's, Trailers, Pool Cars & Other Plant to VOSA standard Diagnose and rectify all types of mechanical & electrical faults using Texa diagnostic equipment Dismantle, repair/replace faulty components and test the new ones are working safely Liaise with HGV workshop administrator to order vehicle parts Ensure all relevant documentation is completed and accurate records are maintained. Good communication and maintain a clean, safe and organised work environment Person Specification 8+ Years of HGV/Plant Technician experience Apprentice trained and qualified to City & Guilds or NVQ Level 3 in Heavy Goods Vehicle Maintenance & Repair or equivalent Holds valid HGV Class 1 (C&E) Licence (Desirable) MOT Preparation Experience - Tractor Units & Trailers Previous experience working with HGV's and Plant, basic welding skills, hydraulic & auto electrical skills Ability to lead a small team as well as use own initiative to work independently. Hardworking and can work well under pressure in a safe and responsible manner IRTEC Accreditation (Desirable) Loler competence - experience in undertaking loler inspections - LEEA Apply Please send your CV via the Apply now option on the website If you have any questions or are interested in any other opportunities we may have, please do not hesitate to get in touch This vacancy is being advertised on behalf of gap technical who are operating as an employment agency. gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Closing Date: 04/01/2026 'By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.' JBRP1_UKTJ
Nationwide Platforms
Technical Support Administrator
Nationwide Platforms Bellshill, Lanarkshire
We are looking to recruit an Administrator to join our Technical Support Department based at our offices in Bellshill. To provide a comprehensive administrative service, ensuring control and maintenance of workshop maintenance logs. To work as part of the Technical Services department, contributing to the achievement of company objectives click apply for full job details
Dec 09, 2025
Full time
We are looking to recruit an Administrator to join our Technical Support Department based at our offices in Bellshill. To provide a comprehensive administrative service, ensuring control and maintenance of workshop maintenance logs. To work as part of the Technical Services department, contributing to the achievement of company objectives click apply for full job details
ABM
Facilities Administrator
ABM Wembley, Middlesex
Overview LOCATION: London Designer Outlet WORKING HOURS: Full time 40 hours per week, Monday to Friday, 09:00 - 17:00 (Saturday & Sunday off) SALARY: £30,000.00 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! Role Purpose The Facilities Administrator provides essential administrative and operational support to the Facilities Manager and wider team, ensuring smooth coordination of daily operations, compliance with health and safety standards, and efficient management of documentation, finance, and HR processes. Responsibilities Support the Facilities Manager in coordinating daily operations and service delivery. Support the Maintenance Manager delivering PPM's, Reactive and Service Reporting. Handle processing and compliance CAFM systems Handle Work Permit enquiries and maintain accurate compliance documentation. Manage service providers and maintenance schedules to ensure timely completion of tasks. Process finance and administrative enquiries, including raising quotes and tracking completion of works. Assist with HR and payroll queries, including starter/leaver processes and record-keeping in partnership with HR, HR meetings minutes taking Maintain personnel records and training matrices for all site teams (Security, Housekeeping, Guest Services, Maintenance). Monitor and report on building systems, utilities, and sustainability initiatives. Liaise with tenants and contractors regarding facilities issues and maintenance requests. Support health and safety audits, emergency response planning, and fire evacuation training. Order and maintain stock for facilities management services. Attend team meetings, produce minutes, and follow up on actions. Contribute to planning and execution of minor projects and ad hoc duties as required. Skills & Qualifications Strong administrative and organizational skills with attention to detail. Excellent communication and interpersonal abilities for liaising with multiple stakeholders. Proficiency in MS Office, especially Excell and familiarity with facilities management systems (e.g., CAFM, HR Platforms, ADP). Knowledge of health and safety compliance and emergency procedures. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Previous experience in facilities administration or a similar role preferred. Preferred Training & Certifications Workshops: Health & Safety, Project Coordination Courses: CAFM Software, Business Communication Certifications: IOSH Working Safely (optional) Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Dec 09, 2025
Full time
Overview LOCATION: London Designer Outlet WORKING HOURS: Full time 40 hours per week, Monday to Friday, 09:00 - 17:00 (Saturday & Sunday off) SALARY: £30,000.00 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! Role Purpose The Facilities Administrator provides essential administrative and operational support to the Facilities Manager and wider team, ensuring smooth coordination of daily operations, compliance with health and safety standards, and efficient management of documentation, finance, and HR processes. Responsibilities Support the Facilities Manager in coordinating daily operations and service delivery. Support the Maintenance Manager delivering PPM's, Reactive and Service Reporting. Handle processing and compliance CAFM systems Handle Work Permit enquiries and maintain accurate compliance documentation. Manage service providers and maintenance schedules to ensure timely completion of tasks. Process finance and administrative enquiries, including raising quotes and tracking completion of works. Assist with HR and payroll queries, including starter/leaver processes and record-keeping in partnership with HR, HR meetings minutes taking Maintain personnel records and training matrices for all site teams (Security, Housekeeping, Guest Services, Maintenance). Monitor and report on building systems, utilities, and sustainability initiatives. Liaise with tenants and contractors regarding facilities issues and maintenance requests. Support health and safety audits, emergency response planning, and fire evacuation training. Order and maintain stock for facilities management services. Attend team meetings, produce minutes, and follow up on actions. Contribute to planning and execution of minor projects and ad hoc duties as required. Skills & Qualifications Strong administrative and organizational skills with attention to detail. Excellent communication and interpersonal abilities for liaising with multiple stakeholders. Proficiency in MS Office, especially Excell and familiarity with facilities management systems (e.g., CAFM, HR Platforms, ADP). Knowledge of health and safety compliance and emergency procedures. Ability to manage multiple tasks and work under pressure in a fast-paced environment. Previous experience in facilities administration or a similar role preferred. Preferred Training & Certifications Workshops: Health & Safety, Project Coordination Courses: CAFM Software, Business Communication Certifications: IOSH Working Safely (optional) Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Workshop Administration Supervisor
DSV Road GmbH South Killingholme, Lincolnshire
Overview If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. DSV Commercials operate a commercial vehicle and trailer workshop which provides maintenance and repairs of all types of commercial vehicles and trailers. Located in South Killingholme near Immingham docks, DSV are recruiting for an Administration Manager, reporting to the General Manager. The Administration Manager role is a key member of the franchise management team responsible for financial reporting and leading the admin team including clerks, accounts and receptionists. Responsibilities Monitoring day to day financial activities and identify improvement areas Ensure that all activity is invoiced/ claimed within the correct timescales required Month End Reporting. To make sure that all reports are generated at Month End and collaborate with the Accounts clerk to ensure that Accruals etc are sent to the Management Accountant within strict timescales. Updating & Reviewing KPI's. Working with the General Manager to ensure KPI's are met as per the Franchise Network expectations. Team leadership, recruitment and retention Site administration Key Tasks Oversee the day-to day administrative operations Generate financial reports and KPIs Review reports to identify areas for improvement, ensuring profitability and utilisation Invoicing Monitor and act upon Work In Progress, ensure that all jobs are invoiced/ claimed within the correct timescales and accounted for Complete mid month forecasts and month end financial reporting. Make sure that all reports are generated at on time and collaborate with the Accounts Clerk to ensure that accruals etc are sent to the Management Accountant within strict timescales. Assist the General Manager with ensuring KPI's are met which are set by the Franchise Network. Support team members with queries and escalations Lead, inspire and motivate a team of administrators towards reaching the department goals Resource planning, retention, and recruitment Skills and Competencies Ability to oversee daily operations, ensuring a smooth administrative operation Excellent leadership skills. Be able to lead, motivate and guide an administrative team Strong accounts background and financial awareness, ability to produce and interpret financial reports. Previous experience in a diverse and varied administrational role Have clear and professional communication across all levels of the organisation Be self-motivated and forward thinking Have a proven track record in continuous improvement What can we offer you? Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries. Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on link at the bottom of the page for further details on how DSV is working towards these targets. Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page. In addition, we can offer access to a selection of employee benefits, such as Enhanced Annual Leave Entitlement from your start, which increases with length of service Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars Salary Sacrifice Cycle Scheme WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents LifeWorks app for access to cashback and discounts on high street and online brands. Life Insurance and which includes access to expert probate support. Eyecare Voucher Scheme We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact to discuss. If you want to know a bit about DSV Careers, please see below Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Dec 09, 2025
Full time
Overview If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. DSV Commercials operate a commercial vehicle and trailer workshop which provides maintenance and repairs of all types of commercial vehicles and trailers. Located in South Killingholme near Immingham docks, DSV are recruiting for an Administration Manager, reporting to the General Manager. The Administration Manager role is a key member of the franchise management team responsible for financial reporting and leading the admin team including clerks, accounts and receptionists. Responsibilities Monitoring day to day financial activities and identify improvement areas Ensure that all activity is invoiced/ claimed within the correct timescales required Month End Reporting. To make sure that all reports are generated at Month End and collaborate with the Accounts clerk to ensure that Accruals etc are sent to the Management Accountant within strict timescales. Updating & Reviewing KPI's. Working with the General Manager to ensure KPI's are met as per the Franchise Network expectations. Team leadership, recruitment and retention Site administration Key Tasks Oversee the day-to day administrative operations Generate financial reports and KPIs Review reports to identify areas for improvement, ensuring profitability and utilisation Invoicing Monitor and act upon Work In Progress, ensure that all jobs are invoiced/ claimed within the correct timescales and accounted for Complete mid month forecasts and month end financial reporting. Make sure that all reports are generated at on time and collaborate with the Accounts Clerk to ensure that accruals etc are sent to the Management Accountant within strict timescales. Assist the General Manager with ensuring KPI's are met which are set by the Franchise Network. Support team members with queries and escalations Lead, inspire and motivate a team of administrators towards reaching the department goals Resource planning, retention, and recruitment Skills and Competencies Ability to oversee daily operations, ensuring a smooth administrative operation Excellent leadership skills. Be able to lead, motivate and guide an administrative team Strong accounts background and financial awareness, ability to produce and interpret financial reports. Previous experience in a diverse and varied administrational role Have clear and professional communication across all levels of the organisation Be self-motivated and forward thinking Have a proven track record in continuous improvement What can we offer you? Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries. Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on link at the bottom of the page for further details on how DSV is working towards these targets. Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page. In addition, we can offer access to a selection of employee benefits, such as Enhanced Annual Leave Entitlement from your start, which increases with length of service Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars Salary Sacrifice Cycle Scheme WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents LifeWorks app for access to cashback and discounts on high street and online brands. Life Insurance and which includes access to expert probate support. Eyecare Voucher Scheme We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact to discuss. If you want to know a bit about DSV Careers, please see below Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

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