Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. Job Purpose The Resource Management function at Forvis Mazars enables effective client delivery, manages risk, and supports our people's development. This role sits within the firmwide Resource Management team and focuses on ensuring high quality data, insightful reporting, and robust system operations across our key platforms - including our resource management tool and the Strategic Workforce Planning (SWP) tool.You will play a pivotal role in maintaining data integrity, administering systems, improving processes, and producing meaningful management information (MI). As a key partner to Resource Managers and operational leaders, you will help drive accurate planning, better decisions, and consistent data governance. Roles & Responsibilities Systems and Data integrity Maintain and improve data accuracy across our resource management tool and SWP, ensuring completeness and alignment with firmwide standards. Lead complex data uploads, reconciliations, transformations, and system audits. Create new records and update existing data aligned to business changes. Provide first line support for resource management tool -related queries, escalating technical issues as required. Identify and implement automation opportunities to streamline data processes and reduce manual effort. Reporting & Management Information Support the build and enhancement of reporting suites using data from multiple internal systems. Produce timely, accurate ad hoc reports to support operational decision making. Contribute to the development of dashboards and improved MI outputs for the business. Operational Support Support the creation, documentation and rollout of improved processes, standards, and guidance materials. Assist in developing training content for system users. Help drive consistency and best practice across the Resource Management community. Skills, Knowledge & Experience Data Management & Accuracy Exceptional attention to detail in data entry, validation, and cleansing. Proficient in Excel, including pivot tables, lookups, and data validation functions. Ability to handle and process confidential and sensitive data with discretion and in line with firmwide data governance policies. Reporting & Analysis Understanding of reporting cycles (daily, weekly, monthly). Ability to generate, interpret, and present reports to inform decisions. Technical Proficiency Skilled in Microsoft Office Suite, particularly Excel and Outlook. Communication Strong written communication for email correspondence and documentation. Ability to escalate issues effectively and collaborate across teams. Planning, Prioritisation & Delivery Ability to manage multiple priorities, often with competing deadlines, while maintaining high levels of accuracy. Experience leading small pieces of work, initiatives, or process improvements. Problem Solving & Innovation Demonstrated ability to troubleshoot issues, investigate root causes, and implement sustainable solutions. A proactive and curious mindset, seeking opportunities to improve processes and enhance systems. Inclusion and Diversity We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. Mazars selects candidates based on skills, knowledge, qualifications and experience.
Mar 07, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. Job Purpose The Resource Management function at Forvis Mazars enables effective client delivery, manages risk, and supports our people's development. This role sits within the firmwide Resource Management team and focuses on ensuring high quality data, insightful reporting, and robust system operations across our key platforms - including our resource management tool and the Strategic Workforce Planning (SWP) tool.You will play a pivotal role in maintaining data integrity, administering systems, improving processes, and producing meaningful management information (MI). As a key partner to Resource Managers and operational leaders, you will help drive accurate planning, better decisions, and consistent data governance. Roles & Responsibilities Systems and Data integrity Maintain and improve data accuracy across our resource management tool and SWP, ensuring completeness and alignment with firmwide standards. Lead complex data uploads, reconciliations, transformations, and system audits. Create new records and update existing data aligned to business changes. Provide first line support for resource management tool -related queries, escalating technical issues as required. Identify and implement automation opportunities to streamline data processes and reduce manual effort. Reporting & Management Information Support the build and enhancement of reporting suites using data from multiple internal systems. Produce timely, accurate ad hoc reports to support operational decision making. Contribute to the development of dashboards and improved MI outputs for the business. Operational Support Support the creation, documentation and rollout of improved processes, standards, and guidance materials. Assist in developing training content for system users. Help drive consistency and best practice across the Resource Management community. Skills, Knowledge & Experience Data Management & Accuracy Exceptional attention to detail in data entry, validation, and cleansing. Proficient in Excel, including pivot tables, lookups, and data validation functions. Ability to handle and process confidential and sensitive data with discretion and in line with firmwide data governance policies. Reporting & Analysis Understanding of reporting cycles (daily, weekly, monthly). Ability to generate, interpret, and present reports to inform decisions. Technical Proficiency Skilled in Microsoft Office Suite, particularly Excel and Outlook. Communication Strong written communication for email correspondence and documentation. Ability to escalate issues effectively and collaborate across teams. Planning, Prioritisation & Delivery Ability to manage multiple priorities, often with competing deadlines, while maintaining high levels of accuracy. Experience leading small pieces of work, initiatives, or process improvements. Problem Solving & Innovation Demonstrated ability to troubleshoot issues, investigate root causes, and implement sustainable solutions. A proactive and curious mindset, seeking opportunities to improve processes and enhance systems. Inclusion and Diversity We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. Mazars selects candidates based on skills, knowledge, qualifications and experience.
Select how often (in days) to receive an alert: Job Title: Inzpire - Training Delivery Authority (TDA) Analyst Location: Bedford, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world-class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next-generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. ROLE PURPOSE Responsible for the delivery of outputs contracted under the company's Defence Intelligence (DI) Training Management Group (TMG) analytical team, including expert analysis of training requirements, training design and the delivery of updated training interventions. Provide Intelligence Subject Matter Expert (SME) support to DI TMG in order to meet the current and future training requirements of Defence Intelligence, including capturing training requirements, designing training to meet these new requirements and updating existing training. KEY RESPONSIBILITIES Draft training documentation including training objectives, enabling objectives, and Formal Training Statements (FTS). Develop and maintain Defence Systems Approach to Training (DSAT) compliant outputs such as Assessment Strategies (AStrat) , Assessment Specifications ( ASpec), and Lesson Specifications (LSpecs). Undertake quality control activities and provide support during course pilots, including Internal Validations (INVAL). Maintain a robust audit trail and version control folder for all assigned projects. Action feedback from External Validations (EXVAL) and implement necessary updates to training design and documentation. Support the Training Requirements Authority (TRA) through stakeholder engagement and needs analysis. Collaborate with training providers to support the development of course programmes and documentation, including LSpecs (Part 2). Design and develop blended learning interventions, using a mix of virtual classrooms, e-learning, self-study, face-to-face instruction, and learning reinforcement tools. Research, evaluate, and integrate existing modular content into new or existing courseware, ensuring relevance and quality. Liaise with internal and external training design teams, Defence Learning Management Capability (DLMC) stakeholders, and e-learning providers to meet project timelines. Support and implement continuous improvement across training design and delivery processes. Ensure all outputs comply with JSP 822. Promote best practice, cost-awareness, and a strong security and safety culture in all training-related activities and deliverables. EXPERIENCE & QUALIFICATIONS Must be a UK national due to the nature of the role and associated security requirements. Experience of working within the UK Intelligence community, with an understanding of defence structures, terminology, and operational context. Experience of using Microsoft 365 tools for collaboration, document management, and productivity. Desirable Experience of DSAT, including successful completion of DSAT (Manager) course and Training Needs Analysis (TNA). ADDITIONAL INFORMATION For day-to-day activities, primary tasking for this role will be through the company's Ministry of Defence (MoD) customer. Your primary place of work is Chicksands, however travel to other sites may be required in line with business needs, including, but not limited to Inzpire sites, MoD premises and customer/supplier sites. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high-performing team, supporting the delivery of exceptional award-winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days leave per year (including bank holidays). Company provided private medical and dental insurance. Company Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Company contributions into a group personal pension scheme. Business travel insurance. Funded role specific training and financial assistance with professional development. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme. EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Mar 07, 2026
Full time
Select how often (in days) to receive an alert: Job Title: Inzpire - Training Delivery Authority (TDA) Analyst Location: Bedford, England, United Kingdom Role Type: Permanent - Full Time THE COMPANY We are a highly innovative and rapidly growing defence and technology company that design, develop, and deliver some of the world's most advanced defence related training, products, and services. We were recently crowned Employer of the Year at the British Ex-Forces in Business Awards 2023. We have been listed as one of the '100 Best Large Companies to Work For' in the UK and Midlands by Best Companies several times as well as achieving 'Best Companies 3 Star Accreditation' and a rating of 'world-class' for our employee engagement on a number of occasions. We are also proud to have been honoured with two Queen's Awards for Enterprise in Innovation, for our next-generation GECO military mission planning system. As part of a unique and specialist defence company, our friendly team consists of experienced and highly capable individuals, working together with a mature 'can do' work ethic. Our central business functions are located in an easily accessible, bright and modern head office to the west of Lincoln, alongside our mission systems team, while the majority of our operational specialists are embedded alongside our Defence customers. ROLE PURPOSE Responsible for the delivery of outputs contracted under the company's Defence Intelligence (DI) Training Management Group (TMG) analytical team, including expert analysis of training requirements, training design and the delivery of updated training interventions. Provide Intelligence Subject Matter Expert (SME) support to DI TMG in order to meet the current and future training requirements of Defence Intelligence, including capturing training requirements, designing training to meet these new requirements and updating existing training. KEY RESPONSIBILITIES Draft training documentation including training objectives, enabling objectives, and Formal Training Statements (FTS). Develop and maintain Defence Systems Approach to Training (DSAT) compliant outputs such as Assessment Strategies (AStrat) , Assessment Specifications ( ASpec), and Lesson Specifications (LSpecs). Undertake quality control activities and provide support during course pilots, including Internal Validations (INVAL). Maintain a robust audit trail and version control folder for all assigned projects. Action feedback from External Validations (EXVAL) and implement necessary updates to training design and documentation. Support the Training Requirements Authority (TRA) through stakeholder engagement and needs analysis. Collaborate with training providers to support the development of course programmes and documentation, including LSpecs (Part 2). Design and develop blended learning interventions, using a mix of virtual classrooms, e-learning, self-study, face-to-face instruction, and learning reinforcement tools. Research, evaluate, and integrate existing modular content into new or existing courseware, ensuring relevance and quality. Liaise with internal and external training design teams, Defence Learning Management Capability (DLMC) stakeholders, and e-learning providers to meet project timelines. Support and implement continuous improvement across training design and delivery processes. Ensure all outputs comply with JSP 822. Promote best practice, cost-awareness, and a strong security and safety culture in all training-related activities and deliverables. EXPERIENCE & QUALIFICATIONS Must be a UK national due to the nature of the role and associated security requirements. Experience of working within the UK Intelligence community, with an understanding of defence structures, terminology, and operational context. Experience of using Microsoft 365 tools for collaboration, document management, and productivity. Desirable Experience of DSAT, including successful completion of DSAT (Manager) course and Training Needs Analysis (TNA). ADDITIONAL INFORMATION For day-to-day activities, primary tasking for this role will be through the company's Ministry of Defence (MoD) customer. Your primary place of work is Chicksands, however travel to other sites may be required in line with business needs, including, but not limited to Inzpire sites, MoD premises and customer/supplier sites. Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years. HOW TO APPLY If you have the required background and are interested in joining a high-performing team, supporting the delivery of exceptional award-winning products and services to our customers, we would be delighted to hear from you. Please click apply and follow the instructions to upload your CV. Please note that we are part of the QinetiQ group and you will be taken to the QinetiQ careers website in order to complete your application. BENEFITS 30 days leave per year (including bank holidays). Company provided private medical and dental insurance. Company Share Incentive Scheme. Enhanced maternity and paternity pay. Annual profit and performance related pay scheme. Company contributions into a group personal pension scheme. Business travel insurance. Funded role specific training and financial assistance with professional development. Tax efficient cycle to work and charitable giving schemes. Tax efficient electric vehicle company car scheme. EQUAL OPPORTUNITIES Inzpire are committed to creating an inclusive and respectful environment for current and prospective employees. We recognise that a diverse, talented and highly motivated workforce is pivotal to our continuing success, therefore our selection decisions are based on the merit of the individual, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic. We genuinely recognise the benefits of a diverse and inclusive working environment. We are proud to be a Disability Confident Committed Employer, a supportive signatory of the Armed Forces Covenant and a Gold award winner within the Defence Employer Recognition Scheme. We are therefore delighted to offer a guaranteed interview scheme to service leavers, reservists and military spouses or partners (including those of service leavers) who meet all our advertised requirements.
Job closing date: 15th March. Location: Bristol, but will consider London and Hertfordshire. Duration: 6 month Fixed term contract Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job purpose: We are recruiting on a 6-month contract for an Analyst to join our BPA business to support our Members Options team. This position would be suitable for an Analyst with DB pension scheme experience. It is not part of our study scheme. Key Accountabilities: • Review of pension scheme reports/data to put together data schedules and benefit specifications between Canada Life and Scheme Trustees. To ensure data and benefit specifications are complete and accurate in all respects including legislative requirements. • Using your understanding of technical knowledge to calculate member options include Retirement, Transfer and Trivial Commutation using actuarial processes, modelling systems, spreadsheets, and reporting tools. • Create quality reports to ensure strong understanding of results, analysis and to allow the appropriate processing of downstream activities for example, administration updates, reinsurance accounting ,premium changes, project plans and resource tracking. • Support the review of products, processes and/or reporting of BPA function and/or market. E.g. supporting business readiness activity. Proactively identifying and suggest improvements to line management. • Clear and accurate written and verbal communication of data, actuarial and modelling reports to line management and wider business. E.g. Project initiation documents, KIRA etc. • Working in a team with great diligence to ensure the modelling of data is accurate and complete. • Collaborative working across Canada Life to ensure efficient systems and process are in place. • Ensure decisions taken with Customer focus and supporting customer proposition from a pricing perspective. • Adopt and consistently act in line with our Blueprint (behaviours and strategic drivers) Desired Knowledge / Experience / Skills: • Strong technical skills and knowledge of Defined Benefit pension schemes and the legislative requirements of pension schemes. • Comprehensive understanding of the UK regulatory environment. • Able to build relationships and gain trust and respect at all levels. • Demonstrates personal drive, energy, persistence, self -motivation and awareness of the part played in the wider business. • Strong communication skills (able to communicate technical and complex issues both verbally and in writing to senior audiences, including non-actuaries). • Ability to apply technical techniques to business problems and to see wider implications. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. JBRP1_UKTJ
Mar 06, 2026
Full time
Job closing date: 15th March. Location: Bristol, but will consider London and Hertfordshire. Duration: 6 month Fixed term contract Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job purpose: We are recruiting on a 6-month contract for an Analyst to join our BPA business to support our Members Options team. This position would be suitable for an Analyst with DB pension scheme experience. It is not part of our study scheme. Key Accountabilities: • Review of pension scheme reports/data to put together data schedules and benefit specifications between Canada Life and Scheme Trustees. To ensure data and benefit specifications are complete and accurate in all respects including legislative requirements. • Using your understanding of technical knowledge to calculate member options include Retirement, Transfer and Trivial Commutation using actuarial processes, modelling systems, spreadsheets, and reporting tools. • Create quality reports to ensure strong understanding of results, analysis and to allow the appropriate processing of downstream activities for example, administration updates, reinsurance accounting ,premium changes, project plans and resource tracking. • Support the review of products, processes and/or reporting of BPA function and/or market. E.g. supporting business readiness activity. Proactively identifying and suggest improvements to line management. • Clear and accurate written and verbal communication of data, actuarial and modelling reports to line management and wider business. E.g. Project initiation documents, KIRA etc. • Working in a team with great diligence to ensure the modelling of data is accurate and complete. • Collaborative working across Canada Life to ensure efficient systems and process are in place. • Ensure decisions taken with Customer focus and supporting customer proposition from a pricing perspective. • Adopt and consistently act in line with our Blueprint (behaviours and strategic drivers) Desired Knowledge / Experience / Skills: • Strong technical skills and knowledge of Defined Benefit pension schemes and the legislative requirements of pension schemes. • Comprehensive understanding of the UK regulatory environment. • Able to build relationships and gain trust and respect at all levels. • Demonstrates personal drive, energy, persistence, self -motivation and awareness of the part played in the wider business. • Strong communication skills (able to communicate technical and complex issues both verbally and in writing to senior audiences, including non-actuaries). • Ability to apply technical techniques to business problems and to see wider implications. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. JBRP1_UKTJ
National Fire Chiefs Council Limited.
Sheffield, Yorkshire
Business Intelligence Analyst - South Yorkshire Fire & Rescue Service Contract: FTC until 31 March 2027 An opportunity has arisen for a Business Intelligence Analyst within our Business Intelligence team based at Headquarters in Sheffield. As an experienced analyst, you will provide specialist, professional, and technical advice, direction, and input across a range of activities and resources to deliver business intelligence. You will use a wide range of software tools, such as Geographical Information Systems and Business Intelligence Reporting Tools, such as Power BI, to enable users to view complex information in an easy-to-use format. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be using the principles and concepts of trends and identification of intelligence from data to make decisions, to influence others' thinking and to negotiate with them to achieve an outcome. You will have the ability to speak easily and confidently to management at all levels, advising and directing in data and intelligence. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding of how the data is collected and how to interpret it. With a very good working knowledge of Data Protection and GDPR legislation, you will provide data quality oversight, ensuring our reports, performance measures, and systems meet these requirements. Closing date for applications is 9am on Monday 6 April 2026. Sifting will take place during the week commencing Monday 13 April 2026. Interviews will be held on the afternoon of Tuesday 21 April and the morning of Wednesday 22 April. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. South Yorkshire Fire & Rescue's recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print please contact our recruitment team as above.
Mar 06, 2026
Full time
Business Intelligence Analyst - South Yorkshire Fire & Rescue Service Contract: FTC until 31 March 2027 An opportunity has arisen for a Business Intelligence Analyst within our Business Intelligence team based at Headquarters in Sheffield. As an experienced analyst, you will provide specialist, professional, and technical advice, direction, and input across a range of activities and resources to deliver business intelligence. You will use a wide range of software tools, such as Geographical Information Systems and Business Intelligence Reporting Tools, such as Power BI, to enable users to view complex information in an easy-to-use format. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be using the principles and concepts of trends and identification of intelligence from data to make decisions, to influence others' thinking and to negotiate with them to achieve an outcome. You will have the ability to speak easily and confidently to management at all levels, advising and directing in data and intelligence. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding of how the data is collected and how to interpret it. With a very good working knowledge of Data Protection and GDPR legislation, you will provide data quality oversight, ensuring our reports, performance measures, and systems meet these requirements. Closing date for applications is 9am on Monday 6 April 2026. Sifting will take place during the week commencing Monday 13 April 2026. Interviews will be held on the afternoon of Tuesday 21 April and the morning of Wednesday 22 April. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. South Yorkshire Fire & Rescue's recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print please contact our recruitment team as above.
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Mar 05, 2026
Full time
On average it takes 5 minutes to apply for this role.Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Our global customer base is exploding and we need your skills to support us on this exciting journey! Don't look back and submit your application before the opportunity passes you by Who we are We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.At Betway, we're driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As a Team Manager you'll be supporting the consistent delivery of efficient, accurate and customer-focused support within the contact centre by leading, coaching and developing a team of Customer Service Hosts to deliver an exceptional customer service experience across multiple channels (chat, email and voice). This will help us excel at providing super class customer service to stay ahead of the game.Due to the geographical locations we service, please note that this position entails shift work based on the requirements of the organization and its clients. What you'll be doing As part of your role, your responsibilities will include: People Leadership & Team Development Manage day-to-day operations of a team of Customer Service Hosts. Monitor individual and team performance, ensuring productivity, quality, and service targets are consistently met. Along with the support of a Quality Assessor, perform regular coaching, performance reviews, and one-on-one feedback sessions. Motivate and engage team members through recognition, support, and professional development opportunities. Address behavioural or performance issues in line with company policies. Operational Management Monitor real-time performance and coordinate with Real-Time Analysts (RTAs) to manage agent adherence, coverage, and queue volumes. Ensure alignment with workforce management scheduling and capacity plans. Collaborate with the Operations Manager to implement process improvements and manage escalations effectively. Ensure compliance with internal procedures, industry regulations, and responsible gambling protocols. Customer Experience & Quality Assurance Ensure a high standard of service delivery that aligns with brand values and customer expectations. Conduct quality monitoring and provide feedback to improve service interactions. Manage and resolve escalated customer issues in a timely and professional manner. Act as a point of contact for internal stakeholders in relation to customer support trends or emerging issues. Reporting & Insights Track and report on team KPIs, including CPS (Contacts Per Shift), service levels, CSAT, QA scores, FCR (First Contact Resolution), and adherence. Identify operational trends and provide insights to the Operations Manager for strategic planning. Participate in regular business reviews, sharing team performance updates and action plans. This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives. Essential skills you'll bring to the table The necessary skills that we require for this role include: Fluent in English and Spanish ; able to communicate effectively (read, write and speak fluently) 12 months experience in a customer service/contact centre environment 2 years' experience in a supervisory/leadership role Strong leadership and people management skills Valid work/residence permit for Ceuta Strong working knowledge of customer support operations and key contact centre metrics Familiar with contact centre systems, CRMs and performance dashboards This role require rotating shifts, including evenings, weekends, and public holidays Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you've got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you'll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. + Medical insurance + Life Assurance + Income Protection + Pension scheme Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 18 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It's all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! Should you not hear from us within 2 weeks, please assume your application has not been successful. Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving.By developing and utilising the very latest technologies,we have remained at the forefront of the online gaming industry, providing innovative and interactive
Workforce Software Analyst Introduction Join us at Tarmac as we continue shaping the future of workforce technology across our business. Were looking for a Workforce Software Analyst to help optimise, enhance, and support our Workforce Software (WFS) platformensuring it operates securely, efficiently, and in full alignment with business needs click apply for full job details
Mar 05, 2026
Full time
Workforce Software Analyst Introduction Join us at Tarmac as we continue shaping the future of workforce technology across our business. Were looking for a Workforce Software Analyst to help optimise, enhance, and support our Workforce Software (WFS) platformensuring it operates securely, efficiently, and in full alignment with business needs click apply for full job details
449523 Policy Adviser - Public Service Pensions - Higher Executive Officer (HEO) Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) Do you want a role that sits at the heart of Public Spending leading policy and building positive relations with multiple stakeholders? Then this could be the role for you! About the Team The Workforce Pay and Pensions (WPP) team sits at the heart of Public Spending group, working closely with teams across Whitehall to set, deliver and maintain Government's overarching policy positions on public sector pay and pensions. The team is also responsible for leadership of the implementation of the McCloud remedy. WPP is of crucial importance to managing public spending and delivering high quality public services. Spending in this area is one of the largest areas of public expenditure, around £182bn a year. The team's remit therefore covers around one in every four pounds the Government spends. There is a strong emphasis on handling and engagement as our work attracts significant media and parliamentary interest. The team includes policy officials and analysts, and we work very closely with department specific spending teams in Public Services group. You will also need to build positive relationships with senior officials in other departments, lawyers and actuaries as well as the Trade Union Congress. The key responsibilities of the post-holder will be: Establish yourself as a centre of expertise in a complex and technical policy area, building an understanding of the public service pensions system and how it interacts with public spending, fiscal flows and wider public sector remuneration policy. Develop strategic advice on public service pensions policy, clearly communicating the risks and trade-offs of policy issues to senior managers and Ministers. Engage across Whitehall and devolved administrations to build and maintain strong relationships with a network of departmental pension leads. Support the government's defence of legal cases in a highly litigious policy area, by providing your expertise to workforce departments and working closely with the Government Legal Department. Lead WPP's relationship with Cabinet Office, a key stakeholder, on ongoing pensions issues and work with them to develop long-term policy solutions to public service pension administration issues. Lead policy on pension schemes in the wider public sector by working across Whitehall and with Treasury spending teams to ensure appropriate pensions provision is put in place where, for example, new public bodies are established or existing bodies are merged. About You We are looking for people who have the ability to look at complicated information, weigh up different options and clearly explain your recommendation. People who can build good relationships with colleagues from different teams and use these connections to drive goals forward as well as being able to think through issues in a wider policy context, anticipating interactions and understanding wider precedents and impacts. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Mar 04, 2026
Full time
449523 Policy Adviser - Public Service Pensions - Higher Executive Officer (HEO) Salary: National: £34,820 - £40,000. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: Darlington (Feethams House) Do you want a role that sits at the heart of Public Spending leading policy and building positive relations with multiple stakeholders? Then this could be the role for you! About the Team The Workforce Pay and Pensions (WPP) team sits at the heart of Public Spending group, working closely with teams across Whitehall to set, deliver and maintain Government's overarching policy positions on public sector pay and pensions. The team is also responsible for leadership of the implementation of the McCloud remedy. WPP is of crucial importance to managing public spending and delivering high quality public services. Spending in this area is one of the largest areas of public expenditure, around £182bn a year. The team's remit therefore covers around one in every four pounds the Government spends. There is a strong emphasis on handling and engagement as our work attracts significant media and parliamentary interest. The team includes policy officials and analysts, and we work very closely with department specific spending teams in Public Services group. You will also need to build positive relationships with senior officials in other departments, lawyers and actuaries as well as the Trade Union Congress. The key responsibilities of the post-holder will be: Establish yourself as a centre of expertise in a complex and technical policy area, building an understanding of the public service pensions system and how it interacts with public spending, fiscal flows and wider public sector remuneration policy. Develop strategic advice on public service pensions policy, clearly communicating the risks and trade-offs of policy issues to senior managers and Ministers. Engage across Whitehall and devolved administrations to build and maintain strong relationships with a network of departmental pension leads. Support the government's defence of legal cases in a highly litigious policy area, by providing your expertise to workforce departments and working closely with the Government Legal Department. Lead WPP's relationship with Cabinet Office, a key stakeholder, on ongoing pensions issues and work with them to develop long-term policy solutions to public service pension administration issues. Lead policy on pension schemes in the wider public sector by working across Whitehall and with Treasury spending teams to ensure appropriate pensions provision is put in place where, for example, new public bodies are established or existing bodies are merged. About You We are looking for people who have the ability to look at complicated information, weigh up different options and clearly explain your recommendation. People who can build good relationships with colleagues from different teams and use these connections to drive goals forward as well as being able to think through issues in a wider policy context, anticipating interactions and understanding wider precedents and impacts. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.
Senior Analyst - Operations Planning & Analysis page is loaded Senior Analyst - Operations Planning & Analysislocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JRJoin us as a Senior Analyst - Operations Planning & Analysis to take your career to the next level with a global market leader. How you will create an impact This is a newly created role where you will provide advanced workforce planning and business analysis for a leading international insurance organisation, enabling strategic alignment between business needs and operational capabilities, while driving operational excellence.This is an exciting and challenging role where you will solve problems, work with senior leaders and stakeholders across the globe, and make a real impact.Some of the key responsibilities include: Develop and maintain robust capacity models to forecast staffing requirements and inform resourcing strategies and plans. Conduct in-depth productivity analysis, identifying trends and opportunities for operational efficiency improvements. Utilize historical or external data and predictive analytics to create accurate and reliable work volume forecasts across business units and regions. Estimate future staffing needs by translating work volume forecasts and business demands into hiring and resource allocation plans. Validate the workforce impact and return on investment for new business cases and strategic initiatives. Analyse and model work backlog burndown rates to identify risks and recommend staffing interventions to manage workloads. Conduct service level performance analysis, performing root cause investigation on variances and proposing corrective actions. Analyse the workforce implications and ROI of technology and process investments, providing data-driven recommendations. Prepare and deliver executive-level analysis materials and presentations that summarize key insights and influence strategic decision-making. Analyse business performance from a multitude of angles-including financial, operational, and customer impact to provide holistic workforce insights. Conduct specialized performance analysis for contact centres, focusing on key metrics like handling times, occupancy, and service levels. Collaborate with key stakeholders, including operations, finance, and human resources, to ensure alignment on workforce plans and strategies. Proactively identify and communicate emerging trends and risks related to workforce capacity and performance. Manage and report on key workforce metrics, using dashboards and automated reports to track performance against targets. Champion continuous improvement in workforce planning processes and analytical methodologies, ensuring accuracy and relevance. What you'll need to succeed Numerical degree Proven ability to drive operational efficiency and informed decision-making through rigorous, data-driven analysis Operational research background desirable Strong analytical skills Programming skills in R or Python Strong Excel skills Strong stakeholder management skills Strong PowerPoint skills with the ability to generate slick, professional presentations for senior leaders AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:OP - OperationsAIG Europe (Services) Limited
Mar 04, 2026
Full time
Senior Analyst - Operations Planning & Analysis page is loaded Senior Analyst - Operations Planning & Analysislocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JRJoin us as a Senior Analyst - Operations Planning & Analysis to take your career to the next level with a global market leader. How you will create an impact This is a newly created role where you will provide advanced workforce planning and business analysis for a leading international insurance organisation, enabling strategic alignment between business needs and operational capabilities, while driving operational excellence.This is an exciting and challenging role where you will solve problems, work with senior leaders and stakeholders across the globe, and make a real impact.Some of the key responsibilities include: Develop and maintain robust capacity models to forecast staffing requirements and inform resourcing strategies and plans. Conduct in-depth productivity analysis, identifying trends and opportunities for operational efficiency improvements. Utilize historical or external data and predictive analytics to create accurate and reliable work volume forecasts across business units and regions. Estimate future staffing needs by translating work volume forecasts and business demands into hiring and resource allocation plans. Validate the workforce impact and return on investment for new business cases and strategic initiatives. Analyse and model work backlog burndown rates to identify risks and recommend staffing interventions to manage workloads. Conduct service level performance analysis, performing root cause investigation on variances and proposing corrective actions. Analyse the workforce implications and ROI of technology and process investments, providing data-driven recommendations. Prepare and deliver executive-level analysis materials and presentations that summarize key insights and influence strategic decision-making. Analyse business performance from a multitude of angles-including financial, operational, and customer impact to provide holistic workforce insights. Conduct specialized performance analysis for contact centres, focusing on key metrics like handling times, occupancy, and service levels. Collaborate with key stakeholders, including operations, finance, and human resources, to ensure alignment on workforce plans and strategies. Proactively identify and communicate emerging trends and risks related to workforce capacity and performance. Manage and report on key workforce metrics, using dashboards and automated reports to track performance against targets. Champion continuous improvement in workforce planning processes and analytical methodologies, ensuring accuracy and relevance. What you'll need to succeed Numerical degree Proven ability to drive operational efficiency and informed decision-making through rigorous, data-driven analysis Operational research background desirable Strong analytical skills Programming skills in R or Python Strong Excel skills Strong stakeholder management skills Strong PowerPoint skills with the ability to generate slick, professional presentations for senior leaders AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:OP - OperationsAIG Europe (Services) Limited
The Role As a Senior Product Analyst, you will be instrumental in shaping Rightmove's product roadmap through data-driven insights. You will collaborate closely with product teams to understand their goals, analyse user behaviour, and identify opportunities for improvement. Your expertise in data analysis and visualisation will enable you to uncover hidden patterns, measure product performance, and make data-informed recommendations. Key Responsibilities : Strategic Data Analysis and Insights Build strong relationships with commercial or mortgages product teams to understand business objectives and translate them into actionable data-driven strategies. Own and proactively shape analytics initiatives within your product domain Provide deep insights and recommendations to influence the product roadmap, driving innovation and growth Champion data-driven culture by educat ing stakeholders on the value of data and empowering them to make informed decisions Cultivate a culture of data-driven decision making with in the c ommercial or m ortgages product teams through training , data-driven recommendations, and measurable impact Deliver thoughtfully designed dashboards that deliver value to the user, while maintaining and improving the existing suite. Collaborate with product teams to conceptualise, test and launch new products and features based on data-driven opportunities Monitor industry trend s and competitor activities to identify opportunities for differentiation and product improvement. Performance Optimisation Identify key performance indicators (KPIs) and develop strategies to improve them through data-driven experimentation and optimisatio n Leadership and Team Development Build strong relationships with key stakeholders across the organisation to ensure alignment and support for data-driven in it iatives Support the Head of Analytics and Analytics Manager in developing best in class analytics solutions. M entor members of the team to build a high-performing, data-driven culture Prioritisation of projects and allocate resources effectively to maximise the impact of the analytics team Collaborate effectively with team members to ensure data quality and accuracy, providing clear requirements and feedback on data collection processes. Troubleshoot basic tracking issues independently and escalate complex problems to implementation specialists We are looking for someone who Proventrack recordin delivering data-driven insights with a measurable impact on business outcomes in a fast-paced, dynamic environment. Demonstrates a solid foundational understand of data implementation principles, including tracking tags and data layers. Demonstrates advancedproficiencyin SQL andBigQuery, with extensive experience in Google Analytics 4 (GA4). Hasa strong foundationin data visualisation tools like Looker Core and Looker Studio Is a strategic thinker with a passion for experimentation and a deep understanding of A/B testing and experimental design methodologies. Excelsatbuilding strong partnerships with stakeholders and sharing knowledge openly within a collaborative team. Possesses exceptional problem-solving abilities, attention to detail, and the capacity to handle multiple projects simultaneously. Able to use data to tell a coherent story, effectively conveyingcomplex data insights to both technical and non-technical audiences through strong written and verbal communication skills. Thrives in a dynamic environment, readily adapting to changing priorities and meeting tight deadlines. Stays informed about industry advancements and emerging data technologies to drive continuous improvement. Has experience using Python for data analysis and DBT for orchestration and automation(beneficial but not essential) About Rightmove Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we've remained a friendly, supportive place to work, with employee still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: Wecreatevalue by delivering results and building trust with partners and consumers. Wethinkbigger by acting with curiosity and setting bold aspirations. Wecaredeeply by being real, having fun, and valuing diversity. Wemovetogether by being one team - internally collaborative, externally competitive. Wemakea difference by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right! If all of this has caught your eye, you may well be a Rightmover in the making People are the foundation of Rightmove - We'll help you build a career on it. What we offer Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. Hybrid working pattern with 2 days in the office. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over andthat you've read and understood our Privacy Policy , which explains how we handle and protect your personal information during the recruitment process. Create a Job Alert Interested in building your career at Rightmove Careers? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What is your desired salary for this role? Your availability or current notice period? Select At Rightmove, we believe the best outcomes come when we connect regularly in person. We operate a hybrid model where colleagues spend at least two days per week in their roles office location, combining flexibility with collaboration. Please confirm below that this working approach works for you. Select I understand that while I may use AI tools to help formulate my answers, my responses should reflect my own experience, style, and judgment. I am aware that my answers will form part of the assessment for this role, and authenticity, relevant experience, and clear examples are important. Select Rightmove - Candidate Demographic Thank you for applying to Rightmove - we're so pleased to hear from you. As part of our ongoing commitment to diversity, equity, inclusion, and belonging, we'd like to ask you to complete this short, optional questionnaire. We use this information to understand the diversity of people interested in joining us and to identify where we can improve representation, helping us build a workplace and hiring experience that truly reflects the communities we serve. There's no way for your answers to be linked to your application or influence the outcome of your process. How do you describe your gender identity? Select What are your pronouns? Select Which of the following best describes your sexual orientation? Select What is your age group? Select What is your ethnic group or background? (Using UK ONS 2021 categories.) Select What is your nationality? Select Which of the following best describes your religion or belief? Select Do you consider yourself to have a disability, long-term health condition, or learning difference? Select If yes, which of the following best describes it? Select Did either of your parents or guardians complete a university degree by the time you were 18? Select What type of school did you mainly attend between the ages of 11 and 16? Select . click apply for full job details
Mar 04, 2026
Full time
The Role As a Senior Product Analyst, you will be instrumental in shaping Rightmove's product roadmap through data-driven insights. You will collaborate closely with product teams to understand their goals, analyse user behaviour, and identify opportunities for improvement. Your expertise in data analysis and visualisation will enable you to uncover hidden patterns, measure product performance, and make data-informed recommendations. Key Responsibilities : Strategic Data Analysis and Insights Build strong relationships with commercial or mortgages product teams to understand business objectives and translate them into actionable data-driven strategies. Own and proactively shape analytics initiatives within your product domain Provide deep insights and recommendations to influence the product roadmap, driving innovation and growth Champion data-driven culture by educat ing stakeholders on the value of data and empowering them to make informed decisions Cultivate a culture of data-driven decision making with in the c ommercial or m ortgages product teams through training , data-driven recommendations, and measurable impact Deliver thoughtfully designed dashboards that deliver value to the user, while maintaining and improving the existing suite. Collaborate with product teams to conceptualise, test and launch new products and features based on data-driven opportunities Monitor industry trend s and competitor activities to identify opportunities for differentiation and product improvement. Performance Optimisation Identify key performance indicators (KPIs) and develop strategies to improve them through data-driven experimentation and optimisatio n Leadership and Team Development Build strong relationships with key stakeholders across the organisation to ensure alignment and support for data-driven in it iatives Support the Head of Analytics and Analytics Manager in developing best in class analytics solutions. M entor members of the team to build a high-performing, data-driven culture Prioritisation of projects and allocate resources effectively to maximise the impact of the analytics team Collaborate effectively with team members to ensure data quality and accuracy, providing clear requirements and feedback on data collection processes. Troubleshoot basic tracking issues independently and escalate complex problems to implementation specialists We are looking for someone who Proventrack recordin delivering data-driven insights with a measurable impact on business outcomes in a fast-paced, dynamic environment. Demonstrates a solid foundational understand of data implementation principles, including tracking tags and data layers. Demonstrates advancedproficiencyin SQL andBigQuery, with extensive experience in Google Analytics 4 (GA4). Hasa strong foundationin data visualisation tools like Looker Core and Looker Studio Is a strategic thinker with a passion for experimentation and a deep understanding of A/B testing and experimental design methodologies. Excelsatbuilding strong partnerships with stakeholders and sharing knowledge openly within a collaborative team. Possesses exceptional problem-solving abilities, attention to detail, and the capacity to handle multiple projects simultaneously. Able to use data to tell a coherent story, effectively conveyingcomplex data insights to both technical and non-technical audiences through strong written and verbal communication skills. Thrives in a dynamic environment, readily adapting to changing priorities and meeting tight deadlines. Stays informed about industry advancements and emerging data technologies to drive continuous improvement. Has experience using Python for data analysis and DBT for orchestration and automation(beneficial but not essential) About Rightmove Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen. We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market. Despite this growth, we've remained a friendly, supportive place to work, with employee still working here! We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include: Wecreatevalue by delivering results and building trust with partners and consumers. Wethinkbigger by acting with curiosity and setting bold aspirations. Wecaredeeply by being real, having fun, and valuing diversity. Wemovetogether by being one team - internally collaborative, externally competitive. Wemakea difference by focusing on delivering measurable impact. We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we're a great place to work, we're clearly doing something right! If all of this has caught your eye, you may well be a Rightmover in the making People are the foundation of Rightmove - We'll help you build a career on it. What we offer Cash plan for dental, optical and physio treatments. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes. Hybrid working pattern with 2 days in the office. Contributory stakeholder pension. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life. Competitive compensation package. Paid leave for maternity, paternity, adoption & fertility. Travel Loans, Bike to Work scheme, Rental Deposit Loan. Charitable contributions through Payroll Giving and donation matching. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more. As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve. By applying, you confirm that you are aged at least 18 or over andthat you've read and understood our Privacy Policy , which explains how we handle and protect your personal information during the recruitment process. Create a Job Alert Interested in building your career at Rightmove Careers? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile What is your desired salary for this role? Your availability or current notice period? Select At Rightmove, we believe the best outcomes come when we connect regularly in person. We operate a hybrid model where colleagues spend at least two days per week in their roles office location, combining flexibility with collaboration. Please confirm below that this working approach works for you. Select I understand that while I may use AI tools to help formulate my answers, my responses should reflect my own experience, style, and judgment. I am aware that my answers will form part of the assessment for this role, and authenticity, relevant experience, and clear examples are important. Select Rightmove - Candidate Demographic Thank you for applying to Rightmove - we're so pleased to hear from you. As part of our ongoing commitment to diversity, equity, inclusion, and belonging, we'd like to ask you to complete this short, optional questionnaire. We use this information to understand the diversity of people interested in joining us and to identify where we can improve representation, helping us build a workplace and hiring experience that truly reflects the communities we serve. There's no way for your answers to be linked to your application or influence the outcome of your process. How do you describe your gender identity? Select What are your pronouns? Select Which of the following best describes your sexual orientation? Select What is your age group? Select What is your ethnic group or background? (Using UK ONS 2021 categories.) Select What is your nationality? Select Which of the following best describes your religion or belief? Select Do you consider yourself to have a disability, long-term health condition, or learning difference? Select If yes, which of the following best describes it? Select Did either of your parents or guardians complete a university degree by the time you were 18? Select What type of school did you mainly attend between the ages of 11 and 16? Select . click apply for full job details
An opportunity has arisen for a Business Intelligence Analyst within this Fire Service's Business Intelligence team based at their Headquarters in Sheffield. Business Intelligence Analyst Location: Central Sheffield Headquarters, S1 Hours: Full Time, 37 hours per week (Flexi Time) Contract: FTC until 31 March 2027 Salary: £32,061.00 - £34,434.00 (Grade 6) As an experienced analyst, you will provide specialist, professional, and technical advice, direction, and input across a range of activities and resources to deliver business intelligence. You will use a wide range of software tools, such as Geographical Information Systems and Business Intelligence Reporting Tools, such as Power BI, to enable users to view complex information in an easy-to-use format. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be using the principles and concepts of trends and identification of intelligence from data to make decisions, to influence others' thinking and to negotiate with them to achieve an outcome. You will have the ability to speak easily and confidently to management at all levels, advising and directing in data and intelligence. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding of how the data is collected and how to interpret it. With a very good working knowledge of Data Protection and GDPR legislation, you will provide data quality oversight, ensuring that reports, performance measures, and systems meet these requirements. Closing date for applications is 9am on Monday 6 April 2026. Sifting will take place during the week commencing Monday 13 April 2026. Interviews will be held on the afternoon of Tuesday 21 April and the morning of Wednesday 22 April. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. They also operate a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. The employer is committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. They warmly welcome applications from individuals who identify with underrepresented groups within their workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, they will look to support anyone who requires Part Time/Job share working hours. The employer believes that a diverse workforce leads to innovation, creativity, and better decision-making, and they are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. The employer's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print this can be arranged. No agencies please.
Mar 04, 2026
Contractor
An opportunity has arisen for a Business Intelligence Analyst within this Fire Service's Business Intelligence team based at their Headquarters in Sheffield. Business Intelligence Analyst Location: Central Sheffield Headquarters, S1 Hours: Full Time, 37 hours per week (Flexi Time) Contract: FTC until 31 March 2027 Salary: £32,061.00 - £34,434.00 (Grade 6) As an experienced analyst, you will provide specialist, professional, and technical advice, direction, and input across a range of activities and resources to deliver business intelligence. You will use a wide range of software tools, such as Geographical Information Systems and Business Intelligence Reporting Tools, such as Power BI, to enable users to view complex information in an easy-to-use format. You will also have an excellent working knowledge of SQL & Microsoft Office, particularly Excel, Word and PowerPoint. You will be using the principles and concepts of trends and identification of intelligence from data to make decisions, to influence others' thinking and to negotiate with them to achieve an outcome. You will have the ability to speak easily and confidently to management at all levels, advising and directing in data and intelligence. You will need experience in delivering training and presentations to individuals and groups, ensuring a level of understanding of how the data is collected and how to interpret it. With a very good working knowledge of Data Protection and GDPR legislation, you will provide data quality oversight, ensuring that reports, performance measures, and systems meet these requirements. Closing date for applications is 9am on Monday 6 April 2026. Sifting will take place during the week commencing Monday 13 April 2026. Interviews will be held on the afternoon of Tuesday 21 April and the morning of Wednesday 22 April. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. They also operate a generous flexi time attendance scheme. Other benefits include; a cycle 2 work scheme, a free on site gym, enhanced maternity and paternity schemes and the opportunity to join the Local Government Pension Scheme. The employer is committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. They warmly welcome applications from individuals who identify with underrepresented groups within their workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, they will look to support anyone who requires Part Time/Job share working hours. The employer believes that a diverse workforce leads to innovation, creativity, and better decision-making, and they are dedicated to creating an environment where everyone can thrive. Applications from job share candidates will be considered and all applications will be given equal consideration. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. The employer's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print this can be arranged. No agencies please.
Investment Management - Emerging Markets Research Associate - AnalystLondon Morgan Stanley Investment Management (MSIM), together with its investment advisory affiliates, has about $1.4 trillion in assets under management or supervision. With 1,343 investment professionals worldwide, and 54 offices in 25 countries, Morgan Stanley Investment Management is able to provide in-depth local knowledge and expertise while channelling the strength of our global presence and resources. To support the delivery of tailored, value-added investment solutions to clients our investment teams are organized by capability: Solutions & Multi-Asset, Real Assets, Active Fundamental Equity, Private Credit & Equity, Global Fixed Income, and Global Liquidity. Morgan Stanley Investment Management strives to provide outstanding long-term investment performance, service and a comprehensive suite of investment management solutions to a diverse client base, which includes governments, institutions, corporations and individuals worldwide. Emerging Markets Team Description: The Emerging Markets Debt team manages approximately $35 billion across a range of investment strategies. The team analyzes the macroeconomic and political environments of more than one hundred countries and translates these fundamental views into investment ideas. Our research process leverages traditional news and crowd-sourced media, economic data releases, relationships with economists and political analysts, and on the ground travel to meet with policy makers and in country experts. We exploit both long and short investment opportunities and use a variety of sovereign bonds, currencies, equities, and other cash and derivative instruments in order to execute our strategies. Our team is made up of highly motivated professionals with diverse backgrounds who complement our global perspective. Responsibilities: Gather, maintain, evaluate, and distribute macroeconomic data from disparate sources for use in the investment research process. Prepare daily news summaries for Portfolio Managers by monitoring various news sources for specific countries and regions. Partake in research and due diligence conference calls and meetings. Interpret data, create visualizations, and communicate valuable information to the team. Requirements: You have a Bachelor's degree with strong academic record. You are fluent in English, with excellent verbal and written communication skills. An ability to communicate effectively in multiple languages would be an advantage. You are adaptive, a leader yet team player, as well as a multi tasker. You can present your conclusions in a clear and well structured manner. You have good presentation skills. You have a keen interest in emerging markets, politics and economic policy. You have strong analytical and numerical skills. You have knowledge and operating self sufficiency in programming language(s) such as Python or R. You have strong MS Office skills. You are attentive to detail, well organized, and deadline oriented. You have a positive attitude, strong work ethic and collaborative. What you can expect from Morgan Stanley: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at any point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement: Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Mar 03, 2026
Full time
Investment Management - Emerging Markets Research Associate - AnalystLondon Morgan Stanley Investment Management (MSIM), together with its investment advisory affiliates, has about $1.4 trillion in assets under management or supervision. With 1,343 investment professionals worldwide, and 54 offices in 25 countries, Morgan Stanley Investment Management is able to provide in-depth local knowledge and expertise while channelling the strength of our global presence and resources. To support the delivery of tailored, value-added investment solutions to clients our investment teams are organized by capability: Solutions & Multi-Asset, Real Assets, Active Fundamental Equity, Private Credit & Equity, Global Fixed Income, and Global Liquidity. Morgan Stanley Investment Management strives to provide outstanding long-term investment performance, service and a comprehensive suite of investment management solutions to a diverse client base, which includes governments, institutions, corporations and individuals worldwide. Emerging Markets Team Description: The Emerging Markets Debt team manages approximately $35 billion across a range of investment strategies. The team analyzes the macroeconomic and political environments of more than one hundred countries and translates these fundamental views into investment ideas. Our research process leverages traditional news and crowd-sourced media, economic data releases, relationships with economists and political analysts, and on the ground travel to meet with policy makers and in country experts. We exploit both long and short investment opportunities and use a variety of sovereign bonds, currencies, equities, and other cash and derivative instruments in order to execute our strategies. Our team is made up of highly motivated professionals with diverse backgrounds who complement our global perspective. Responsibilities: Gather, maintain, evaluate, and distribute macroeconomic data from disparate sources for use in the investment research process. Prepare daily news summaries for Portfolio Managers by monitoring various news sources for specific countries and regions. Partake in research and due diligence conference calls and meetings. Interpret data, create visualizations, and communicate valuable information to the team. Requirements: You have a Bachelor's degree with strong academic record. You are fluent in English, with excellent verbal and written communication skills. An ability to communicate effectively in multiple languages would be an advantage. You are adaptive, a leader yet team player, as well as a multi tasker. You can present your conclusions in a clear and well structured manner. You have good presentation skills. You have a keen interest in emerging markets, politics and economic policy. You have strong analytical and numerical skills. You have knowledge and operating self sufficiency in programming language(s) such as Python or R. You have strong MS Office skills. You are attentive to detail, well organized, and deadline oriented. You have a positive attitude, strong work ethic and collaborative. What you can expect from Morgan Stanley: At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at any point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements: If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement: Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Working Pattern: Hybrid - flexibility around some home working OverviewMy public sector client is developing a long term financial plan and undertaking significant modernisation across multiple functions. This includes the implementation of a new HR and Finance system, alongside wider organisational change.To support this programme, they are seeking an experienced Data Analyst who can provide high quality analysis, reporting and insight to inform decision making across financial planning, workforce, operations, and transformation projects.The successful candidate will work closely with Finance, HR, Project Management and Change teams to ensure accurate data flows, robust analytics, and meaningful interpretation of key organisational metrics. Key ResponsibilitiesFinancial & Operational Analytics Analyse financial, workforce and operational data to support the Trust's long term financial planning. Build dashboards and reports that provide insight into performance, trends, and risk areas. Support scenario modelling, forecasting and demand analysis for service planning. Provide recommendations based on data trends to inform senior leadership decisions. HR & Finance System Implementation Support data migration, validation and reconciliation activities. Assess data quality, identify gaps, and implement improvement actions. Work with system implementation teams to ensure accurate reporting structures and data models. Develop reporting tools and templates for the new system environment. Project & Change Support Provide analytical input across key change programmes, including process redesign and service improvement. Translate complex data into clear, actionable insights for project teams. Monitor KPIs and deliver analytics that support programme governance. Support benefits tracking and measurement across change initiatives. Essential Criteria Proven experience as a Data Analyst, Business Intelligence Analyst, or similar analytical role. Strong analytical skills with the ability to interpret complex datasets and present findings clearly. Experience working with financial, HR, operational or organisational datasets. Proficiency in relevant tools such as: Excel (advanced) SQL Power BI / Tableau or similar visualisation tools Statistical or data manipulation tools (e.g., Python, R) - desirable but not essential. Ability to manage multiple projects and work effectively with cross functional teams. Excellent communication skills, able to translate data into meaningful insights for non technical stakeholders. Strong problem solving ability and attention to detail. Desirable Criteria Experience within the public sector, health service, or large complex organisations. Familiarity with HR/Finance system implementations, data migration, or digital transformation. Knowledge of NHS or HSC reporting structures, financial frameworks, or workforce metrics. Understanding of project governance, benefits realisation, and service improvement methodologies. Key Competencies Analytical mindset with strong critical thinking ability. Stakeholder engagement and collaborative working. Ability to work under pressure and meet deadlines. High standards of accuracy, confidentiality, and data governance compliance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 03, 2026
Full time
Working Pattern: Hybrid - flexibility around some home working OverviewMy public sector client is developing a long term financial plan and undertaking significant modernisation across multiple functions. This includes the implementation of a new HR and Finance system, alongside wider organisational change.To support this programme, they are seeking an experienced Data Analyst who can provide high quality analysis, reporting and insight to inform decision making across financial planning, workforce, operations, and transformation projects.The successful candidate will work closely with Finance, HR, Project Management and Change teams to ensure accurate data flows, robust analytics, and meaningful interpretation of key organisational metrics. Key ResponsibilitiesFinancial & Operational Analytics Analyse financial, workforce and operational data to support the Trust's long term financial planning. Build dashboards and reports that provide insight into performance, trends, and risk areas. Support scenario modelling, forecasting and demand analysis for service planning. Provide recommendations based on data trends to inform senior leadership decisions. HR & Finance System Implementation Support data migration, validation and reconciliation activities. Assess data quality, identify gaps, and implement improvement actions. Work with system implementation teams to ensure accurate reporting structures and data models. Develop reporting tools and templates for the new system environment. Project & Change Support Provide analytical input across key change programmes, including process redesign and service improvement. Translate complex data into clear, actionable insights for project teams. Monitor KPIs and deliver analytics that support programme governance. Support benefits tracking and measurement across change initiatives. Essential Criteria Proven experience as a Data Analyst, Business Intelligence Analyst, or similar analytical role. Strong analytical skills with the ability to interpret complex datasets and present findings clearly. Experience working with financial, HR, operational or organisational datasets. Proficiency in relevant tools such as: Excel (advanced) SQL Power BI / Tableau or similar visualisation tools Statistical or data manipulation tools (e.g., Python, R) - desirable but not essential. Ability to manage multiple projects and work effectively with cross functional teams. Excellent communication skills, able to translate data into meaningful insights for non technical stakeholders. Strong problem solving ability and attention to detail. Desirable Criteria Experience within the public sector, health service, or large complex organisations. Familiarity with HR/Finance system implementations, data migration, or digital transformation. Knowledge of NHS or HSC reporting structures, financial frameworks, or workforce metrics. Understanding of project governance, benefits realisation, and service improvement methodologies. Key Competencies Analytical mindset with strong critical thinking ability. Stakeholder engagement and collaborative working. Ability to work under pressure and meet deadlines. High standards of accuracy, confidentiality, and data governance compliance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Become part of our People and Change Team We create purposeful,innovativeand sustainable organisations that people want to be a part of. We do this by harnessing the power of people, data and technology to design, deliver and embed lasting change. Our work enables organisations and their people to perform at their highest potential in an increasingly digital, data,andAI enabledworld. Ourdiverse teamadviseclients on strategic workforce and organisational challenges, combining deep changeexpertisewith digital, data and AI-driven transformation. We work collaboratively across disciplines to design solutions that are practical,human-centredandoutcomes focused. We collaborate with cross-functional teams to create solutions tailored to client needs underpinned by our insights into emerging trends including AI, HRtechnologiesand workforce analytics. TheRole We arecurrentlyrecruitingChange Management Consultants(ConsultantAnalyst,Consultant, SeniorConsultantgrades)with proven experience in digital change experienceattainedwithin industry or a consulting role to join our People and Change Capability. You will help clients design and deliver digital change and transformation programmes, integrating technology adoption withbehaviour change,organisational change, workforce transformation, and new ways of working. You will typically work on complex transformation programmes where success depends on both technology and people adoption. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Qualifications This role is ideal for hybrid profiles who combine strengths in change management with digital, data, agile or product-led delivery. We are looking for experiencein one or more of the following: Designing and deliveringdigital and datatransformationprogrammesthat balancetechnology implementationwith behavioural and cultural change. Practical experience applying change management fundamentals and methodologies (impact assessment, engagement, communications, adoption measurement) in fastmoving digital environments. Embeddingdigital-first ways of working to drive enablement and adoption, includingend-useradoption, mindset shift, capability building and coaching for leaders and teams. Understanding and application ofdigital toolsand techniques, such asmachinelearning, automation,andpredictive analytics,todevelop insights,inform decision-making,and enhance collaboration. Assessing the impact of large-scale digital transformations andunderstanding ofbehaviourchange topreparingbehaviouralinterventions that embed new ways of workingacrossall levels of an organisationto embracenew technologyand adapt ways of working to achieveorganisationalbenefits. Integrating dataanalytics, interpretationand insights into changemanagement,workforce planning, and decision-making processes. Understanding how digital platforms(e. g. ERP)impact workforce planning, culture, and decision-making. Leveraging data to measure change readiness, effectiveness,and enable informed decision making. Advising on skills implications of digital and AI adoption, including reskilling, capabilityupliftand workforce transition. Conducting user research and engagement activities (interviews, workshops, usability testing) to informdigitalchange strategies. You will bring many of the following attributes: Highlevelsofemotional intelligenceand experience working with a range of stakeholders so that youcan adaptyour approach to different client and organisational contexts. A collaborative and enthusiastic style,with flexibility to work on diverse challenges in small,cross functional, or largeteams. Strong analyticalthinkingandproblem-solvingskillswithan ability to deliverypracticalresults. Excellent written andoralcommunication skillswhich enableyouto translate complex digital concepts into clear,human-centredmessages. The ability to build trusted relationships quickly withcolleagues,clientsand senior stakeholders. Aforward-thinkingmindset with a strong interest in future of work, AI, digital transformation, workforcestrategyand people analytics. Professional accreditation or formal training (e.g. change management, agile, product, data or digital) is helpful but not essential. We place strong emphasis on learning and development. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Feb 28, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Become part of our People and Change Team We create purposeful,innovativeand sustainable organisations that people want to be a part of. We do this by harnessing the power of people, data and technology to design, deliver and embed lasting change. Our work enables organisations and their people to perform at their highest potential in an increasingly digital, data,andAI enabledworld. Ourdiverse teamadviseclients on strategic workforce and organisational challenges, combining deep changeexpertisewith digital, data and AI-driven transformation. We work collaboratively across disciplines to design solutions that are practical,human-centredandoutcomes focused. We collaborate with cross-functional teams to create solutions tailored to client needs underpinned by our insights into emerging trends including AI, HRtechnologiesand workforce analytics. TheRole We arecurrentlyrecruitingChange Management Consultants(ConsultantAnalyst,Consultant, SeniorConsultantgrades)with proven experience in digital change experienceattainedwithin industry or a consulting role to join our People and Change Capability. You will help clients design and deliver digital change and transformation programmes, integrating technology adoption withbehaviour change,organisational change, workforce transformation, and new ways of working. You will typically work on complex transformation programmes where success depends on both technology and people adoption. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site. Qualifications This role is ideal for hybrid profiles who combine strengths in change management with digital, data, agile or product-led delivery. We are looking for experiencein one or more of the following: Designing and deliveringdigital and datatransformationprogrammesthat balancetechnology implementationwith behavioural and cultural change. Practical experience applying change management fundamentals and methodologies (impact assessment, engagement, communications, adoption measurement) in fastmoving digital environments. Embeddingdigital-first ways of working to drive enablement and adoption, includingend-useradoption, mindset shift, capability building and coaching for leaders and teams. Understanding and application ofdigital toolsand techniques, such asmachinelearning, automation,andpredictive analytics,todevelop insights,inform decision-making,and enhance collaboration. Assessing the impact of large-scale digital transformations andunderstanding ofbehaviourchange topreparingbehaviouralinterventions that embed new ways of workingacrossall levels of an organisationto embracenew technologyand adapt ways of working to achieveorganisationalbenefits. Integrating dataanalytics, interpretationand insights into changemanagement,workforce planning, and decision-making processes. Understanding how digital platforms(e. g. ERP)impact workforce planning, culture, and decision-making. Leveraging data to measure change readiness, effectiveness,and enable informed decision making. Advising on skills implications of digital and AI adoption, including reskilling, capabilityupliftand workforce transition. Conducting user research and engagement activities (interviews, workshops, usability testing) to informdigitalchange strategies. You will bring many of the following attributes: Highlevelsofemotional intelligenceand experience working with a range of stakeholders so that youcan adaptyour approach to different client and organisational contexts. A collaborative and enthusiastic style,with flexibility to work on diverse challenges in small,cross functional, or largeteams. Strong analyticalthinkingandproblem-solvingskillswithan ability to deliverypracticalresults. Excellent written andoralcommunication skillswhich enableyouto translate complex digital concepts into clear,human-centredmessages. The ability to build trusted relationships quickly withcolleagues,clientsand senior stakeholders. Aforward-thinkingmindset with a strong interest in future of work, AI, digital transformation, workforcestrategyand people analytics. Professional accreditation or formal training (e.g. change management, agile, product, data or digital) is helpful but not essential. We place strong emphasis on learning and development. We know the skill-gap and 'somewhat need to tick every box' can get in the way of meeting brilliant candidates, so please don't hesitate to apply - we'd love to hear from you. Apply today by completing our online application Please be aware that some of our UK roles at PA Consulting require a UK security clearance. All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK. We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government's guidance on security vetting before applying. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Business Analyst - Wealth Platform Transformation Bath / Hybrid Up to 80,000 + Bonus & Benefits Are you an experienced Business Analyst with a background in the Wealth Management or Investment Management industry? Perhaps you've a track record of delivering complex Platform Transformations, Migrations, or Target Operating Model (TOM) changes Our client is a next-generation financial services group currently undergoing a major strategic journey to redefine their investment platform and advice services. This is a high-impact opportunity where you lead analysis for large-scale initiatives that shape the future experience for both advisors and customers. Your Impact Leading on Transformation: Drive the end-to-end project lifecycle for major platform initiatives, from initial discovery and requirements elicitation through to functional specifications and implementation. Optimising the Future: Map "As-Is" and design high-efficiency "To-Be" processes, identifying every opportunity for automation, simplification, and operational efficiency within technical workflows. Strategic Collaboration: Partner with third-party outsource providers, vendors, and internal SMEs to validate solution designs and ensure business needs are met. Quality Assurance & Governance: Assist PMs with scope and governance materials while leading critical UAT planning, test scenario creation, and defect triage. What We're Looking For Sector Experience: Proven experience as a Business Analyst within Wealth Management, Investment Platforms (Wrap/SIPP/ISA), or broader Financial Services. Change Track Record: Demonstrable experience supporting large-scale digital transformation, platform change, or complex migration programmes. Technical Toolkit: Mastery of core BA techniques, including processing mapping, data mapping, and translating complex business rules into structured documentation. Communication & Influence: A proactive mindset with the ability to challenge stakeholders constructively and present complex information simply to non-technical audiences. Desirables: Knowledge of the UK Regulatory environment impacting wealth/investment platforms, exposure to Agile delivery, or experience within group-structured organisations. With offices located in the centre of Bath, this role offers a flexible hybrid working model in a collaborative and forward-thinking environment. You'll enjoy a benefits package that includes 34 days holiday, a discretionary annual bonus, private medical insurance, income protection, life assurance, season ticket loans and more, alongside excellent opportunities for career growth and progression. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Feb 28, 2026
Full time
Business Analyst - Wealth Platform Transformation Bath / Hybrid Up to 80,000 + Bonus & Benefits Are you an experienced Business Analyst with a background in the Wealth Management or Investment Management industry? Perhaps you've a track record of delivering complex Platform Transformations, Migrations, or Target Operating Model (TOM) changes Our client is a next-generation financial services group currently undergoing a major strategic journey to redefine their investment platform and advice services. This is a high-impact opportunity where you lead analysis for large-scale initiatives that shape the future experience for both advisors and customers. Your Impact Leading on Transformation: Drive the end-to-end project lifecycle for major platform initiatives, from initial discovery and requirements elicitation through to functional specifications and implementation. Optimising the Future: Map "As-Is" and design high-efficiency "To-Be" processes, identifying every opportunity for automation, simplification, and operational efficiency within technical workflows. Strategic Collaboration: Partner with third-party outsource providers, vendors, and internal SMEs to validate solution designs and ensure business needs are met. Quality Assurance & Governance: Assist PMs with scope and governance materials while leading critical UAT planning, test scenario creation, and defect triage. What We're Looking For Sector Experience: Proven experience as a Business Analyst within Wealth Management, Investment Platforms (Wrap/SIPP/ISA), or broader Financial Services. Change Track Record: Demonstrable experience supporting large-scale digital transformation, platform change, or complex migration programmes. Technical Toolkit: Mastery of core BA techniques, including processing mapping, data mapping, and translating complex business rules into structured documentation. Communication & Influence: A proactive mindset with the ability to challenge stakeholders constructively and present complex information simply to non-technical audiences. Desirables: Knowledge of the UK Regulatory environment impacting wealth/investment platforms, exposure to Agile delivery, or experience within group-structured organisations. With offices located in the centre of Bath, this role offers a flexible hybrid working model in a collaborative and forward-thinking environment. You'll enjoy a benefits package that includes 34 days holiday, a discretionary annual bonus, private medical insurance, income protection, life assurance, season ticket loans and more, alongside excellent opportunities for career growth and progression. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Job Details: Temporary - Finance Business Partner Full details of the job. Vacancy Name Vacancy Name Temporary - Finance Business Partner Employment Type Employment Type Temporary Worker Location Location London Role Details We're looking for a Temporary - Finance Business Partner - Underwriting About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That's why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn't something to fear but to seize; that it's full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you're looking for a place to make a real difference read on. What you'll be doing You'll be the key link between our Finance team and the Underwriting portfolios, giving senior stakeholders clear insight into how the business is performing and what is driving the numbers. You'll interpret complex data and turn it into meaningful stories and recommendations, presenting performance to underwriting management and portfolio teams and helping them understand trends, drivers and the impact on plan. You'll lead our regular management information, planning and reforecast cycles for your portfolios, challenging assumptions, articulating movements against plan and prior year, and supporting business cases and strategic decisions. You'll work closely with colleagues across Underwriting, Actuarial, Risk and other teams, building strong relationships and providing expert financial support on ad hoc requests, reserve and reinsurance impacts and expense understanding. You'll also play a big part in improving how we work, developing and enhancing our reporting and processes, and coaching and directing an Underwriting Business Partner Analyst so we continue to raise the bar on the insight we provide. We welcome everyone wholeheartedly We've got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we'll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things. Accessibility We are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17, 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction. The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins). The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building. If you have any other questions regarding accessibility, please ask.
Feb 27, 2026
Full time
Job Details: Temporary - Finance Business Partner Full details of the job. Vacancy Name Vacancy Name Temporary - Finance Business Partner Employment Type Employment Type Temporary Worker Location Location London Role Details We're looking for a Temporary - Finance Business Partner - Underwriting About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That's why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn't something to fear but to seize; that it's full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving - both professionally and emotionally. If you're looking for a place to make a real difference read on. What you'll be doing You'll be the key link between our Finance team and the Underwriting portfolios, giving senior stakeholders clear insight into how the business is performing and what is driving the numbers. You'll interpret complex data and turn it into meaningful stories and recommendations, presenting performance to underwriting management and portfolio teams and helping them understand trends, drivers and the impact on plan. You'll lead our regular management information, planning and reforecast cycles for your portfolios, challenging assumptions, articulating movements against plan and prior year, and supporting business cases and strategic decisions. You'll work closely with colleagues across Underwriting, Actuarial, Risk and other teams, building strong relationships and providing expert financial support on ad hoc requests, reserve and reinsurance impacts and expense understanding. You'll also play a big part in improving how we work, developing and enhancing our reporting and processes, and coaching and directing an Underwriting Business Partner Analyst so we continue to raise the bar on the insight we provide. We welcome everyone wholeheartedly We've got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we'll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things. Accessibility We are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17, 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction. The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins). The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building. If you have any other questions regarding accessibility, please ask.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of: Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: This is an initial 6 month contract role within our UK IT Business Unit. The IT Solution Architect will be responsible for designing and implementing technology solutions that align with business objectives and technical requirements. This role bridges the gap between business needs and IT capabilities, ensuring that solutions are scalable, secure, and cost-effective. The Solution Architect works closely with stakeholders, developers, and project managers to deliver robust architectures that support organisational goals. Key Responsibilities: Solution Design & Architecture to a high standard. Develop high-level and detailed solution architectures for IT systems and applications. Ensure solutions comply with enterprise architecture standards, security policies, and regulatory requirements. Create architectural diagrams, models, and documentation for proposed solutions. Stakeholder Engagement Collaborate with business analysts, project managers, and technical teams to understand requirements. Present architectural solutions to stakeholders and obtain buy-in. Technology Evaluation Assess emerging technologies and recommend adoption where appropriate. Conduct feasibility studies and cost-benefit analyses for proposed solutions. Governance & Standards Define and enforce architectural principles, guidelines, and best practices. Ensure consistency and integration across systems and platforms. Implementation Support Provide technical leadership during solution implementation. Troubleshoot architectural issues and guide development teams. Perform Risk Management. Identify potential risks in solution design and propose mitigation strategies. Ensure compliance with data protection and cybersecurity standards. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or related field. 7+ years in IT roles, with at least 3 years in solution architecture. Experience in large-scale system design and implementation. Certifications (Preferred). TOGAF, AWS/Azure Solution Architect, ITIL. Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman). Proficiency in cloud platforms (AWS, Azure, GCP) and hybrid architectures. Experience with APIs, microservices, and integration patterns. Understanding of networking, security, and infrastructure principles. Analytical & Problem-Solving. Ability to translate business requirements into technical solutions. Strong analytical skills for evaluating complex systems. Communication & Leadership. Excellent verbal and written communication skills. Ability to influence and negotiate with stakeholders at all levels. Self-motivated, resilient and able to work under pressure. Excellent communication and presentation skills. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Feb 27, 2026
Contractor
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of: Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: This is an initial 6 month contract role within our UK IT Business Unit. The IT Solution Architect will be responsible for designing and implementing technology solutions that align with business objectives and technical requirements. This role bridges the gap between business needs and IT capabilities, ensuring that solutions are scalable, secure, and cost-effective. The Solution Architect works closely with stakeholders, developers, and project managers to deliver robust architectures that support organisational goals. Key Responsibilities: Solution Design & Architecture to a high standard. Develop high-level and detailed solution architectures for IT systems and applications. Ensure solutions comply with enterprise architecture standards, security policies, and regulatory requirements. Create architectural diagrams, models, and documentation for proposed solutions. Stakeholder Engagement Collaborate with business analysts, project managers, and technical teams to understand requirements. Present architectural solutions to stakeholders and obtain buy-in. Technology Evaluation Assess emerging technologies and recommend adoption where appropriate. Conduct feasibility studies and cost-benefit analyses for proposed solutions. Governance & Standards Define and enforce architectural principles, guidelines, and best practices. Ensure consistency and integration across systems and platforms. Implementation Support Provide technical leadership during solution implementation. Troubleshoot architectural issues and guide development teams. Perform Risk Management. Identify potential risks in solution design and propose mitigation strategies. Ensure compliance with data protection and cybersecurity standards. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or related field. 7+ years in IT roles, with at least 3 years in solution architecture. Experience in large-scale system design and implementation. Certifications (Preferred). TOGAF, AWS/Azure Solution Architect, ITIL. Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman). Proficiency in cloud platforms (AWS, Azure, GCP) and hybrid architectures. Experience with APIs, microservices, and integration patterns. Understanding of networking, security, and infrastructure principles. Analytical & Problem-Solving. Ability to translate business requirements into technical solutions. Strong analytical skills for evaluating complex systems. Communication & Leadership. Excellent verbal and written communication skills. Ability to influence and negotiate with stakeholders at all levels. Self-motivated, resilient and able to work under pressure. Excellent communication and presentation skills. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Purpose of the Role This is a 12 month fixed term role, based on full time on site in Edinburgh. As part of a fast moving Customer Service Operations function, the Real Time Analyst plays a critical role in improving how real time operations are planned, managed, and optimised. The Real Time Analyst will play a key role in strengthening and modernising real time operations, with a clear focus on driving automation and operational optimisation. Beyond managing live performance, this role is responsible for identifying opportunities to simplify workflows, reduce manual intervention, and embed automation into real time decision making processes. Working closely with Operations, Workforce Management, and Technology partners. The role will proactively review current ways of working and champion scalable, automated solutions that improve efficiency, consistency, and service performance. Success will be measured not only by daily operational stability, but by the sustainable improvements and automation gains delivered over time. What you will do as a Real Time Analyst at Trainline Real-Time Performance & Optimisation Own real time operational performance, overseeing queues, agent adherence, and service levels Ensure schedules, breaks, and activity management are applied consistently to support productivity and SLAs Lead intraday decision making with a focus on improving outcomes and reducing repeat issues Operational Improvement & Insight Analyse real time and intraday data to identify trends, bottlenecks, and systemic inefficiencies Drive and deliver improvements to real time processes, controls, and decision frameworks Translate insight into clear, actionable recommendations for Operations and Planning leaders Embed learning from intraday performance into playbooks and ways of working Leadership & Collaboration Partner with Team Managers to improve shared understanding of real time priorities and trade offs Take ownership of WFM KPIs and performance outcomes, clearly communicating actions and expectations Reporting & Governance Deliver concise, insight led performance updates to senior stakeholders Lead regular operational forums focused on performance, risks, and improvement actions Maintain strong governance around real time decisions, escalations, and accountability Complete a review of all reporting and management information outputs and make recommendations on how to automate these. We'd love to hear from you if you have Significant experience in contact centre real time oversight Strong analytical skills with the ability to interpret data and turn insight into action Confidence making decisions under pressure and balancing customer experience with efficiency Excellent communication skills, able to influence at all levels Proactive, improvement oriented mindset with a focus on making things work better over time Good stakeholder management skills Preferred Experience with cloud based telephony / CRM platforms and Calabrio Experience working with Tableau or similar reporting tools Background in scheduling, shrinkage, or broader workforce planning Experience driving process improvements within real time or operational environments Why Join Trainline Opportunity to shape and improve real time operations in a complex, high volume environment A role with genuine influence on customer experience and operational efficiency More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Feb 27, 2026
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Purpose of the Role This is a 12 month fixed term role, based on full time on site in Edinburgh. As part of a fast moving Customer Service Operations function, the Real Time Analyst plays a critical role in improving how real time operations are planned, managed, and optimised. The Real Time Analyst will play a key role in strengthening and modernising real time operations, with a clear focus on driving automation and operational optimisation. Beyond managing live performance, this role is responsible for identifying opportunities to simplify workflows, reduce manual intervention, and embed automation into real time decision making processes. Working closely with Operations, Workforce Management, and Technology partners. The role will proactively review current ways of working and champion scalable, automated solutions that improve efficiency, consistency, and service performance. Success will be measured not only by daily operational stability, but by the sustainable improvements and automation gains delivered over time. What you will do as a Real Time Analyst at Trainline Real-Time Performance & Optimisation Own real time operational performance, overseeing queues, agent adherence, and service levels Ensure schedules, breaks, and activity management are applied consistently to support productivity and SLAs Lead intraday decision making with a focus on improving outcomes and reducing repeat issues Operational Improvement & Insight Analyse real time and intraday data to identify trends, bottlenecks, and systemic inefficiencies Drive and deliver improvements to real time processes, controls, and decision frameworks Translate insight into clear, actionable recommendations for Operations and Planning leaders Embed learning from intraday performance into playbooks and ways of working Leadership & Collaboration Partner with Team Managers to improve shared understanding of real time priorities and trade offs Take ownership of WFM KPIs and performance outcomes, clearly communicating actions and expectations Reporting & Governance Deliver concise, insight led performance updates to senior stakeholders Lead regular operational forums focused on performance, risks, and improvement actions Maintain strong governance around real time decisions, escalations, and accountability Complete a review of all reporting and management information outputs and make recommendations on how to automate these. We'd love to hear from you if you have Significant experience in contact centre real time oversight Strong analytical skills with the ability to interpret data and turn insight into action Confidence making decisions under pressure and balancing customer experience with efficiency Excellent communication skills, able to influence at all levels Proactive, improvement oriented mindset with a focus on making things work better over time Good stakeholder management skills Preferred Experience with cloud based telephony / CRM platforms and Calabrio Experience working with Tableau or similar reporting tools Background in scheduling, shrinkage, or broader workforce planning Experience driving process improvements within real time or operational environments Why Join Trainline Opportunity to shape and improve real time operations in a complex, high volume environment A role with genuine influence on customer experience and operational efficiency More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
A fantastic opportunity has arisen for a talented accountant to join a strong finance team at one of the UK's largest companies as a Group FP&A Senior Analyst supporting the Capital side of the business on an 18 month FTC. Collaborating across this diverse organisation, this is a pivotal position within the finance function, bringing financial insight and support to the CFO, Divisional Finance teams, Capital Projects and other key stakeholders. The successful new appointment will have a proven background in overseeing spend and budgets, cash forecasting, capital approvals, governance and post approval analysis, providing detailed forecasts and insightful MI / KPI reports for the senior leadership team and delivering high-quality management information to drive strategic decisions. Measuring business performance as well as a number of in-progress and upcoming projects, including a finance transformation project, SAP upgrade and implementation of a forecasting tool. You will be a qualified accountant, (ACA / CIMA / ACCA), with at least three years PQE and experience of working in a company/divisional finance role (with first hand experience of preparing budgets/forecasts) seeking a role with a level of autonomy and responsibility. Confidence to challenge the business is key to succeed in this role. Attention to detail and a pro-active attitude is key, along with a proven background in big data, financial analysis and reporting. Power BI would be preferable, although not essential. This is a unique opportunity to contribute to redefining how the capex process is governed and how the finance team partners and challenges our business. You'll be at the heart of a transformation that will influence decision-making across our group. Your role The role is an integral part of the Group FP&A Team, supporting operational and financial management through Capex reporting, forecasting, analysis and management of financial performance, whilst looking to drive continuous improvement. Reporting into the Group Head of Financial Planning & Analysis, this role would suit someone who can engage with colleagues at all levels of the business. They will be a valuable member of a team of three finance professionals who provide financial, planning and analysis for the entire group. The Group FP&A Senior Analyst will be responsible for: Supporting budgeting, forecasting, and long-term financial planning to ensure alignment with organisational objectives. Working directly with divisional and other central teams as an important member of the FP&A team. Partner with operational teams to understand the overall Group Capital program and its impact on EBITDA savings, including impacts of phasing changes, key drivers, challenges and potential opportunities to improve business performance. Business partnering with various stakeholders, including: IT, Engineering, Marine, Projects to align financial plans with business objectives. Produce monthly Capital cash forecasts. Adding value - manage / lead the monthly financial review of capital projects and associated initiatives. Lead Capital budget and forecast processes ensuring timetables are met, identifying any risks or deviations. Collaborating with cross-functional teams to influence financial outcomes and achieve business targets. Present financial results and insights to the senior management team and other stakeholders. Support the wider business in recommending / implementing change Evaluating new projects, and providing insights for strategic planning and investment decisions. Financial modelling, Creating and maintaining financial models to predict future performance and evaluate the impact of potential decisions. Projects Alongside the wider finance team, support the finance transformation and SAP upgrade projects, including but not limited to reviewing and testing changes made in the SAP environment and supporting with the implementation of changes to existing processes / reporting etc. Help implement a new forecasting tool for use by FP&A and the wider finance teams Help document processes to facilitate more effective team hand-overs and identify areas for improvement. Support the improvement and development of the quality and efficiency of financial/management information required throughout the business. Provide assistance with continuous improvement projects alongside the finance transformation project. Support other ad hoc projects as appropriate. What you'll bring Relevant management accounting experience and ideally CIMA qualified with a minimum of three years' post qualified experience . Experience of working within an operational finance role, either within a company / division finance team with first hand experience of working on budgets / forecasts Well developed communication skills, with experience of translating financials for diverse stakeholders. Ability to be adaptable, proactive, and able to thrive in a fast paced, evolving setting. Experience of multitasking with excellent prioritisation skills. Ability to work independently and also as part of a team where required. Solid IT skills; SAP knowledge is advantageous but not essential (training will be provided). Ideally experience in companies with large capital programs Experience of ports/marine environments is not a requirement - training and support will be provided. Who are we Headquartered in Liverpool, Peel Ports Group is the UK's second largest ports group with UK wide operations including in Liverpool, Glasgow, Dublin, Great Yarmouth and Sheerness, as well as a successful short sea shipping line operating out of Rotterdam. The Group is owned by a consortium including Peel Group (a leading investor in infrastructure, transportation and real estate in the UK), Australian Super (Australia's largest pension fund), APG (Netherland's largest pension fund) and Global Infrastructure Partners (one of the world's leading specialist infrastructure investors). The Group works with 50 financial investors who support the Group's growth aspirations. Already one of the UK's leading port and logistics companies, and having invested more than £1bn in infrastructure over the last decade, we are planning further substantial capital investment over the next five years to achieve our vision of becoming the UK's leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonising our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow. What we can offer you In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as: Up to 10% Matched Contribution Pension Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, Critical Illness insurance, Gym Membership Scheme, Retail Vouchers, plus more! Commitment to learning and personal development - Last year we supported over 50,000 hours of training and personal development! We promote good physical and mental health and can provide additional support to colleagues via our Employee Assistance Programme when required
Feb 27, 2026
Full time
A fantastic opportunity has arisen for a talented accountant to join a strong finance team at one of the UK's largest companies as a Group FP&A Senior Analyst supporting the Capital side of the business on an 18 month FTC. Collaborating across this diverse organisation, this is a pivotal position within the finance function, bringing financial insight and support to the CFO, Divisional Finance teams, Capital Projects and other key stakeholders. The successful new appointment will have a proven background in overseeing spend and budgets, cash forecasting, capital approvals, governance and post approval analysis, providing detailed forecasts and insightful MI / KPI reports for the senior leadership team and delivering high-quality management information to drive strategic decisions. Measuring business performance as well as a number of in-progress and upcoming projects, including a finance transformation project, SAP upgrade and implementation of a forecasting tool. You will be a qualified accountant, (ACA / CIMA / ACCA), with at least three years PQE and experience of working in a company/divisional finance role (with first hand experience of preparing budgets/forecasts) seeking a role with a level of autonomy and responsibility. Confidence to challenge the business is key to succeed in this role. Attention to detail and a pro-active attitude is key, along with a proven background in big data, financial analysis and reporting. Power BI would be preferable, although not essential. This is a unique opportunity to contribute to redefining how the capex process is governed and how the finance team partners and challenges our business. You'll be at the heart of a transformation that will influence decision-making across our group. Your role The role is an integral part of the Group FP&A Team, supporting operational and financial management through Capex reporting, forecasting, analysis and management of financial performance, whilst looking to drive continuous improvement. Reporting into the Group Head of Financial Planning & Analysis, this role would suit someone who can engage with colleagues at all levels of the business. They will be a valuable member of a team of three finance professionals who provide financial, planning and analysis for the entire group. The Group FP&A Senior Analyst will be responsible for: Supporting budgeting, forecasting, and long-term financial planning to ensure alignment with organisational objectives. Working directly with divisional and other central teams as an important member of the FP&A team. Partner with operational teams to understand the overall Group Capital program and its impact on EBITDA savings, including impacts of phasing changes, key drivers, challenges and potential opportunities to improve business performance. Business partnering with various stakeholders, including: IT, Engineering, Marine, Projects to align financial plans with business objectives. Produce monthly Capital cash forecasts. Adding value - manage / lead the monthly financial review of capital projects and associated initiatives. Lead Capital budget and forecast processes ensuring timetables are met, identifying any risks or deviations. Collaborating with cross-functional teams to influence financial outcomes and achieve business targets. Present financial results and insights to the senior management team and other stakeholders. Support the wider business in recommending / implementing change Evaluating new projects, and providing insights for strategic planning and investment decisions. Financial modelling, Creating and maintaining financial models to predict future performance and evaluate the impact of potential decisions. Projects Alongside the wider finance team, support the finance transformation and SAP upgrade projects, including but not limited to reviewing and testing changes made in the SAP environment and supporting with the implementation of changes to existing processes / reporting etc. Help implement a new forecasting tool for use by FP&A and the wider finance teams Help document processes to facilitate more effective team hand-overs and identify areas for improvement. Support the improvement and development of the quality and efficiency of financial/management information required throughout the business. Provide assistance with continuous improvement projects alongside the finance transformation project. Support other ad hoc projects as appropriate. What you'll bring Relevant management accounting experience and ideally CIMA qualified with a minimum of three years' post qualified experience . Experience of working within an operational finance role, either within a company / division finance team with first hand experience of working on budgets / forecasts Well developed communication skills, with experience of translating financials for diverse stakeholders. Ability to be adaptable, proactive, and able to thrive in a fast paced, evolving setting. Experience of multitasking with excellent prioritisation skills. Ability to work independently and also as part of a team where required. Solid IT skills; SAP knowledge is advantageous but not essential (training will be provided). Ideally experience in companies with large capital programs Experience of ports/marine environments is not a requirement - training and support will be provided. Who are we Headquartered in Liverpool, Peel Ports Group is the UK's second largest ports group with UK wide operations including in Liverpool, Glasgow, Dublin, Great Yarmouth and Sheerness, as well as a successful short sea shipping line operating out of Rotterdam. The Group is owned by a consortium including Peel Group (a leading investor in infrastructure, transportation and real estate in the UK), Australian Super (Australia's largest pension fund), APG (Netherland's largest pension fund) and Global Infrastructure Partners (one of the world's leading specialist infrastructure investors). The Group works with 50 financial investors who support the Group's growth aspirations. Already one of the UK's leading port and logistics companies, and having invested more than £1bn in infrastructure over the last decade, we are planning further substantial capital investment over the next five years to achieve our vision of becoming the UK's leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonising our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow. What we can offer you In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as: Up to 10% Matched Contribution Pension Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, Critical Illness insurance, Gym Membership Scheme, Retail Vouchers, plus more! Commitment to learning and personal development - Last year we supported over 50,000 hours of training and personal development! We promote good physical and mental health and can provide additional support to colleagues via our Employee Assistance Programme when required
Credit Risk Technology Team, Media & Telecoms - Vice President LONDON, United Kingdom Job Identification Job Category Credit Risk Business Unit Commercial & Investment Bank Posting Date 02/18/2026, 11:08 AM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Description Are you ready to shape the future of Technology, Media & Telecoms credit risk? Join our EMEA Wholesale Credit Risk team, where you will work with industry leaders and drive impactful decisions. You will have the opportunity to develop your skills, build relationships across the business, and contribute to a culture of growth and innovation. At J.P. Morgan, your expertise will be valued, and your career mobility supported as you help us deliver best-in-class solutions to our clients. As a Vice President in the Technology, Media & Telecoms Credit Risk within Wholesale Credit Risk EMEA team, you will cover a diverse portfolio of clients in the Commercial & Investment Bank. You will work closely with partners across Debt Capital Markets, Acquisition and Leveraged Finance, M&A, Corporate Bank, Markets, Treasury Services, and Trade Finance. You will lead credit analysis, structure complex transactions, and foster team knowledge, all while helping us manage risk and support innovation in the TMT sectors. Job responsibilities Lead due diligence, credit analysis, and financial modelling for counterparties and transactions. Prepare credit memos and recommend appropriate structures, risk appetite, and grading. Structure, negotiate, and execute loan documentation, derivatives, and other facilities. Work across secured and unsecured loans, high yield bonds, bridges, and event-driven facilities. Manage ongoing credit risk portfolio, monitoring ratings, sector trends, and client performance. Build relationships with senior internal and external stakeholders. Coach and train Analysts and Associates on technical and professional skills. Collaborate with business partners across the region to deliver client solutions. Identify and mitigate risks in complex financing structures. Support team knowledge sharing and development. Demonstrate commitment to personal and team growth. Required qualifications, capabilities, and skills Sound credit skills and judgment with a proactive approach to risk identification. Strong knowledge of transaction structures, leveraged loan documentation, and banking products. Ability to lead negotiation and execution of deal documentation and portfolio workstreams. Excellent interpersonal and communication skills, both written and verbal. Ability to establish credibility and trust with stakeholders. Self-starter who works effectively in a team environment. Proven coaching and development ability. Experience in a comparable environment. Preferred qualifications, capabilities, and skills Experience in Sponsor deal financings or relevant industrial sectors. Expertise in European languages in addition to English. Familiarity with innovation economy clients in Technology, Media & Telecoms. Advanced financial modelling skills. Experience with derivatives, trade, and treasury products. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Feb 27, 2026
Full time
Credit Risk Technology Team, Media & Telecoms - Vice President LONDON, United Kingdom Job Identification Job Category Credit Risk Business Unit Commercial & Investment Bank Posting Date 02/18/2026, 11:08 AM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Description Are you ready to shape the future of Technology, Media & Telecoms credit risk? Join our EMEA Wholesale Credit Risk team, where you will work with industry leaders and drive impactful decisions. You will have the opportunity to develop your skills, build relationships across the business, and contribute to a culture of growth and innovation. At J.P. Morgan, your expertise will be valued, and your career mobility supported as you help us deliver best-in-class solutions to our clients. As a Vice President in the Technology, Media & Telecoms Credit Risk within Wholesale Credit Risk EMEA team, you will cover a diverse portfolio of clients in the Commercial & Investment Bank. You will work closely with partners across Debt Capital Markets, Acquisition and Leveraged Finance, M&A, Corporate Bank, Markets, Treasury Services, and Trade Finance. You will lead credit analysis, structure complex transactions, and foster team knowledge, all while helping us manage risk and support innovation in the TMT sectors. Job responsibilities Lead due diligence, credit analysis, and financial modelling for counterparties and transactions. Prepare credit memos and recommend appropriate structures, risk appetite, and grading. Structure, negotiate, and execute loan documentation, derivatives, and other facilities. Work across secured and unsecured loans, high yield bonds, bridges, and event-driven facilities. Manage ongoing credit risk portfolio, monitoring ratings, sector trends, and client performance. Build relationships with senior internal and external stakeholders. Coach and train Analysts and Associates on technical and professional skills. Collaborate with business partners across the region to deliver client solutions. Identify and mitigate risks in complex financing structures. Support team knowledge sharing and development. Demonstrate commitment to personal and team growth. Required qualifications, capabilities, and skills Sound credit skills and judgment with a proactive approach to risk identification. Strong knowledge of transaction structures, leveraged loan documentation, and banking products. Ability to lead negotiation and execution of deal documentation and portfolio workstreams. Excellent interpersonal and communication skills, both written and verbal. Ability to establish credibility and trust with stakeholders. Self-starter who works effectively in a team environment. Proven coaching and development ability. Experience in a comparable environment. Preferred qualifications, capabilities, and skills Experience in Sponsor deal financings or relevant industrial sectors. Expertise in European languages in addition to English. Familiarity with innovation economy clients in Technology, Media & Telecoms. Advanced financial modelling skills. Experience with derivatives, trade, and treasury products. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Job Description We're looking for an exceedingly talented Senior Support Analyst to work as part of the Risk Intelligence Engineering Support team. As a Senior Support Analyst in the team, you'll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation. You'll work closely with architects to ensure that technical choices are aligned with the overall architecture of our products.This role includes participation in an on-call rotation to support critical production systems outside of regular business hours. Candidates should be prepared to respond to incidents, troubleshoot issues, and coordinate with relevant teams to ensure service continuity and minimal downtime.Mentoring members of the team also forms a crucial part of the role, working alongside the team management to ensure that the team has the capabilities it needs to deliver. Main Responsibilities / Accountabilities: Review, analyse, and modify software systems as needed acting as Senior Support Analyst. Determining project requirements and developing work schedules for the team. Analysing existing operations and scheduling training sessions and meetings to discuss improvements. Produce scripts/scripting to integrate with team's automated process and tooling for build/deploy is an added advantage Lead groups of engineers and management to coordinate and deliver larger developments. Collaborate with users and other IT teams to maintain, develop and deploy the best solutions Establish technology standards with the team and other development managers Create, review, and maintain all required technical documentation to ensure supportability and reuse Review work of peers and more junior developers. Collaborate with other stakeholders like, SRE, Dev teams and provide timely support to fix the issues. Assist with improvements to prevent problems, including problem resolution workflow. Actively participate in team and status meetings, providing timely status updates for areas of individual responsibilities within projects to supervisor Key Relationships: Developers/Managers/Product Business Analysts Agile team members Essential Skills/Experience Required: 6-8 Years of experience, leading technical support teams. Excellent technical, diagnostic, and troubleshooting skills. Proven experience with Java based Application Support environment Experience in Java/J2EE development / support projects Working experience with Release process and CI/CD pipelines Understanding of software development lifecycle & related infrastructure: issue tracking, version control, continuous integration is an added advantage. Knowledge of the Java language and underlying JVM is desirable. Knowledge of AWS Cloud Technologies is an added advantage. Self-starter - does what it takes to get the job done. Excellent communication skills, verbal and written. Skill for writing clean, readable code and reusable Java libraries is desirable. Proficient in using source code management tools such as Git. Experienced in a formal agile software development lifecycle. Experience in using Jira, Confluence, ServiceNow, AWS Cloud, GitLab Pipeline, EKS. Nice to have : Exposure to Python and experience working in polyglot environments. This helps in cross-functional collaboration and system-level design across diverse tech stacks Education/ Certifications: A good relevant degree is desirable, but experience and the right approach to work are just as meaningful. Benefits We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!We enhance each employee's potential through personal development through a wide range of learning tools both formal and informal.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Proud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation
Feb 27, 2026
Full time
Job Description We're looking for an exceedingly talented Senior Support Analyst to work as part of the Risk Intelligence Engineering Support team. As a Senior Support Analyst in the team, you'll be responsible for the technical direction of our Risk Products, ensuring that we are using appropriate technologies and helping drive initiatives to bring customer value and efficiency in operation. You'll work closely with architects to ensure that technical choices are aligned with the overall architecture of our products.This role includes participation in an on-call rotation to support critical production systems outside of regular business hours. Candidates should be prepared to respond to incidents, troubleshoot issues, and coordinate with relevant teams to ensure service continuity and minimal downtime.Mentoring members of the team also forms a crucial part of the role, working alongside the team management to ensure that the team has the capabilities it needs to deliver. Main Responsibilities / Accountabilities: Review, analyse, and modify software systems as needed acting as Senior Support Analyst. Determining project requirements and developing work schedules for the team. Analysing existing operations and scheduling training sessions and meetings to discuss improvements. Produce scripts/scripting to integrate with team's automated process and tooling for build/deploy is an added advantage Lead groups of engineers and management to coordinate and deliver larger developments. Collaborate with users and other IT teams to maintain, develop and deploy the best solutions Establish technology standards with the team and other development managers Create, review, and maintain all required technical documentation to ensure supportability and reuse Review work of peers and more junior developers. Collaborate with other stakeholders like, SRE, Dev teams and provide timely support to fix the issues. Assist with improvements to prevent problems, including problem resolution workflow. Actively participate in team and status meetings, providing timely status updates for areas of individual responsibilities within projects to supervisor Key Relationships: Developers/Managers/Product Business Analysts Agile team members Essential Skills/Experience Required: 6-8 Years of experience, leading technical support teams. Excellent technical, diagnostic, and troubleshooting skills. Proven experience with Java based Application Support environment Experience in Java/J2EE development / support projects Working experience with Release process and CI/CD pipelines Understanding of software development lifecycle & related infrastructure: issue tracking, version control, continuous integration is an added advantage. Knowledge of the Java language and underlying JVM is desirable. Knowledge of AWS Cloud Technologies is an added advantage. Self-starter - does what it takes to get the job done. Excellent communication skills, verbal and written. Skill for writing clean, readable code and reusable Java libraries is desirable. Proficient in using source code management tools such as Git. Experienced in a formal agile software development lifecycle. Experience in using Jira, Confluence, ServiceNow, AWS Cloud, GitLab Pipeline, EKS. Nice to have : Exposure to Python and experience working in polyglot environments. This helps in cross-functional collaboration and system-level design across diverse tech stacks Education/ Certifications: A good relevant degree is desirable, but experience and the right approach to work are just as meaningful. Benefits We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!We enhance each employee's potential through personal development through a wide range of learning tools both formal and informal.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Proud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation
