Maintenance Officer will be responsible for carrying out plumbing, mechanical and or electrical repairs, planned preventative maintenance, renewals and replacements within commercial-type buildings, including schools, children's centres and other premises of varying sizes. The works will range from routine reactive repairs, planned maintenance, statutory testing and may include some design and installation works. Maintenance Officer Works are required to be undertaken in accordance with Industry standards (i.e. SGF20, CIBSIE), building and statutory regulations, British standards and manufacturers operating and maintenance manuals. The post-holder will be required to use their skills and judgement to diagnose compliance and asset failures and determine the best solution to resolve repair problems. Maintenance Officer A key objective of the role is to ensure the properties are well maintained with no disruption to the customers service because of either plant failure or general repairs and maintenance. This role plays a vital part in ensuring that the staff within the properties can focus on educational matters and their service users' needs as opposed to building-related issues. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. All About You Maintenance Officer Maintenance Officer We're looking for a skilled and adaptable professional with experience across at least two mechanical, electrical, or plumbing (MEP) disciplines, ideally with a recognised qualification such as NVQ Level 3 or City & Guilds. You'll bring practical experience in commercial building maintenance, repairs, and installations ideally in an education setting and take pride in delivering high-quality work. Maintenance Officer You'll be confident diagnosing building faults, finding cost-effective solutions, and coordinating follow-on works when needed. Strong communication and customer care skills are essential, as you'll be representing the Camden FM service and Council, keeping customers and colleagues informed and ensuring work is carried out efficiently and safely. You'll also enjoy using technology to optimise building performance, manage your workload, and record works accurately. You'll have a solid understanding of statutory compliance, health and safety, and safe systems of work, and you'll be able to read drawings, O&M manuals, and identify defects. Working collaboratively, you'll contribute to long-term maintenance strategies and energy-efficient solutions, helping keep our buildings safe, efficient, and welcoming
Mar 24, 2026
Contractor
Maintenance Officer will be responsible for carrying out plumbing, mechanical and or electrical repairs, planned preventative maintenance, renewals and replacements within commercial-type buildings, including schools, children's centres and other premises of varying sizes. The works will range from routine reactive repairs, planned maintenance, statutory testing and may include some design and installation works. Maintenance Officer Works are required to be undertaken in accordance with Industry standards (i.e. SGF20, CIBSIE), building and statutory regulations, British standards and manufacturers operating and maintenance manuals. The post-holder will be required to use their skills and judgement to diagnose compliance and asset failures and determine the best solution to resolve repair problems. Maintenance Officer A key objective of the role is to ensure the properties are well maintained with no disruption to the customers service because of either plant failure or general repairs and maintenance. This role plays a vital part in ensuring that the staff within the properties can focus on educational matters and their service users' needs as opposed to building-related issues. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. All About You Maintenance Officer Maintenance Officer We're looking for a skilled and adaptable professional with experience across at least two mechanical, electrical, or plumbing (MEP) disciplines, ideally with a recognised qualification such as NVQ Level 3 or City & Guilds. You'll bring practical experience in commercial building maintenance, repairs, and installations ideally in an education setting and take pride in delivering high-quality work. Maintenance Officer You'll be confident diagnosing building faults, finding cost-effective solutions, and coordinating follow-on works when needed. Strong communication and customer care skills are essential, as you'll be representing the Camden FM service and Council, keeping customers and colleagues informed and ensuring work is carried out efficiently and safely. You'll also enjoy using technology to optimise building performance, manage your workload, and record works accurately. You'll have a solid understanding of statutory compliance, health and safety, and safe systems of work, and you'll be able to read drawings, O&M manuals, and identify defects. Working collaboratively, you'll contribute to long-term maintenance strategies and energy-efficient solutions, helping keep our buildings safe, efficient, and welcoming
Insurance Programme Manager- £60k per annum plus fantastic benefits package Location: Larbert, Warrington or Syston (Hybrid Working Available) The Opportunity An exciting opportunity has arisen for an experienced Insurance Programme Manager to join a leading organisation operating within the energy sector. Working in a complex, multi-entity environment, you'll take ownership of a diverse and high-value insurance portfolio, ensuring robust protection, effective governance, and commercial value across the business. This is a pivotal role where you'll act as the organisation's insurance subject matter expert , influencing strategy while overseeing day-to-day programme delivery. You'll also lead a small claims team and collaborate with senior stakeholders across HSE, Finance, and Legal functions. What You'll Be Doing Insurance Programme Leadership Lead the end-to-end insurance renewal process across a broad portfolio including: Professional Indemnity Public & Products Liability Directors & Officers (D&O) Employers' Liability Environmental Impairment Liability Contractors All Risk Carriers Liability, Goods in Transit, Property, Motor and specialist covers Partner with brokers and insurers to ensure efficient placement and optimal coverage Continuously review and enhance insurance arrangements in line with business growth, acquisitions, and emerging risks Own and manage the annual insurance budget in collaboration with Finance Claims & Risk Insight Oversee a small team managing claims across multiple entities Ensure timely and effective claims handling, from notification through to resolution Analyse claims data and trends to support risk reduction initiatives alongside HSE and operational teams Stakeholder Engagement Act as the go-to expert for all insurance-related matters internally Build strong relationships with brokers, insurers, and key internal stakeholders Provide guidance and training on insurance processes and risk transfer Governance & Reporting Maintain accurate policy records, claims data, and insurance documentation Deliver clear and insightful reporting to senior leadership Ensure compliance with regulatory requirements and internal governance standards What We're Looking For Essential Experience 5+ years' experience in corporate or industrial insurance , ideally within energy, utilities, or engineering Strong knowledge of core insurance lines including Liability, Professional Indemnity, D&O, Environmental, and Contractors All Risk Proven track record managing renewals, claims, and broker relationships Experience leading or mentoring a team Excellent communication and stakeholder management skills Desirable ACII (or working towards) Experience in a multi-site or complex organisation Exposure to risk management or HSE environments About You A confident communicator who can engage at all levels, including senior leadership Commercially astute with a strong understanding of risk financing Proactive, resilient, and highly organised Collaborative in approach, with a pragmatic mindset What's on Offer A high-impact role with strategic influence across a growing organisation Hybrid working with flexibility Opportunity to shape and enhance a complex insurance programme Exposure to senior stakeholders and cross-functional leadership If you're looking to step into a role where you can truly own and evolve an insurance programme , this is a fantastic opportunity to make a lasting impact.If this looks like your next career, plaese get in touch now by emailing your up to date CV to or call me on to discuss.Thank you!Victoria
Mar 24, 2026
Full time
Insurance Programme Manager- £60k per annum plus fantastic benefits package Location: Larbert, Warrington or Syston (Hybrid Working Available) The Opportunity An exciting opportunity has arisen for an experienced Insurance Programme Manager to join a leading organisation operating within the energy sector. Working in a complex, multi-entity environment, you'll take ownership of a diverse and high-value insurance portfolio, ensuring robust protection, effective governance, and commercial value across the business. This is a pivotal role where you'll act as the organisation's insurance subject matter expert , influencing strategy while overseeing day-to-day programme delivery. You'll also lead a small claims team and collaborate with senior stakeholders across HSE, Finance, and Legal functions. What You'll Be Doing Insurance Programme Leadership Lead the end-to-end insurance renewal process across a broad portfolio including: Professional Indemnity Public & Products Liability Directors & Officers (D&O) Employers' Liability Environmental Impairment Liability Contractors All Risk Carriers Liability, Goods in Transit, Property, Motor and specialist covers Partner with brokers and insurers to ensure efficient placement and optimal coverage Continuously review and enhance insurance arrangements in line with business growth, acquisitions, and emerging risks Own and manage the annual insurance budget in collaboration with Finance Claims & Risk Insight Oversee a small team managing claims across multiple entities Ensure timely and effective claims handling, from notification through to resolution Analyse claims data and trends to support risk reduction initiatives alongside HSE and operational teams Stakeholder Engagement Act as the go-to expert for all insurance-related matters internally Build strong relationships with brokers, insurers, and key internal stakeholders Provide guidance and training on insurance processes and risk transfer Governance & Reporting Maintain accurate policy records, claims data, and insurance documentation Deliver clear and insightful reporting to senior leadership Ensure compliance with regulatory requirements and internal governance standards What We're Looking For Essential Experience 5+ years' experience in corporate or industrial insurance , ideally within energy, utilities, or engineering Strong knowledge of core insurance lines including Liability, Professional Indemnity, D&O, Environmental, and Contractors All Risk Proven track record managing renewals, claims, and broker relationships Experience leading or mentoring a team Excellent communication and stakeholder management skills Desirable ACII (or working towards) Experience in a multi-site or complex organisation Exposure to risk management or HSE environments About You A confident communicator who can engage at all levels, including senior leadership Commercially astute with a strong understanding of risk financing Proactive, resilient, and highly organised Collaborative in approach, with a pragmatic mindset What's on Offer A high-impact role with strategic influence across a growing organisation Hybrid working with flexibility Opportunity to shape and enhance a complex insurance programme Exposure to senior stakeholders and cross-functional leadership If you're looking to step into a role where you can truly own and evolve an insurance programme , this is a fantastic opportunity to make a lasting impact.If this looks like your next career, plaese get in touch now by emailing your up to date CV to or call me on to discuss.Thank you!Victoria
Consortium Professional Recruitment
Cottingham, North Humberside
Excellent reward, benefits, and pension contribution Summary:Learning and Development OfficerPleased to be partnering exclusively with this client to recruit an organised and proactive Learning and Development Officer to support the design, delivery and promotion of training programmes.This is a brand new created role working closely with the senior management team to develop and implement the learning and development plan across the organisation. You will be part of a team and work closely with HR.Great opportunity to be part of a long established organisation with excellent benefits, rewards and pension. This role would suit a candidate who is confident to deliver but enjoys the coordination of a training position. Excellent benefits package and excellent pension contribution The position Coordinate Training Needs Analysis and support learning delivery across teams Manage the Learning Management System (LMS) Maintain training records and certifications Liaise with external training providers and stakeholders to deliver high-quality training Monitor training effectiveness and produce reports on engagement and compliance Support and manage the apprenticeship programme including levy funding Organise work experience placements Manage training costs and funding opportunities Deliver team briefings and soft skills training where required The candidate Experience in a Learning & Development role Strong written and verbal communication skills Ability to deliver "soft skills" training and team briefs Knowledge of Apprenticeship Levy and training funding schemes Strong organisational, communication and project management skills Ability to multi task and work independently or as part of a team Learning & Development qualification or equivalent experience Full UK driving licence Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit
Mar 24, 2026
Full time
Excellent reward, benefits, and pension contribution Summary:Learning and Development OfficerPleased to be partnering exclusively with this client to recruit an organised and proactive Learning and Development Officer to support the design, delivery and promotion of training programmes.This is a brand new created role working closely with the senior management team to develop and implement the learning and development plan across the organisation. You will be part of a team and work closely with HR.Great opportunity to be part of a long established organisation with excellent benefits, rewards and pension. This role would suit a candidate who is confident to deliver but enjoys the coordination of a training position. Excellent benefits package and excellent pension contribution The position Coordinate Training Needs Analysis and support learning delivery across teams Manage the Learning Management System (LMS) Maintain training records and certifications Liaise with external training providers and stakeholders to deliver high-quality training Monitor training effectiveness and produce reports on engagement and compliance Support and manage the apprenticeship programme including levy funding Organise work experience placements Manage training costs and funding opportunities Deliver team briefings and soft skills training where required The candidate Experience in a Learning & Development role Strong written and verbal communication skills Ability to deliver "soft skills" training and team briefs Knowledge of Apprenticeship Levy and training funding schemes Strong organisational, communication and project management skills Ability to multi task and work independently or as part of a team Learning & Development qualification or equivalent experience Full UK driving licence Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven't received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Mar 24, 2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Digital Dairy Chain - Site Food Safety Lead - Kendal Nutricare About us We are a rapid-growthscale-up disrupting the infant nutrition space through our award-winning brand Kendamil - the only infant milk made in Britain, proudly used by the British Royal Family and uniquely crafted locally using British full cream milk, without the nasties. Our company, Kendal Nutricare, is a 150-person team passionate about giving children a better start to life. We're proud to be a Queens' Award winning business and to be ranked by the Financial Times as one of Europe's 1000 Fastest Growing Companies in 2025. We're on an exciting path - join us! The Role As the Food Safety Lead at our Kendal site, you will play a key role in maintaining and continuously improving the site's Food Safety Management System (FSMS) in line with UK, EU, and FDA standards. You will ensure robust compliance for both domestic and export markets - with particular focus on U.S. FDA and FSMA requirements for infant formula - while leading validation activities and fostering a strong culture of food safety across the site. Responsibilities Food Safety Management & Compliance Lead the development, implementation, and maintenance of the site's FSMS in line with HACCP principles and international standards for infant formula. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. FDA Compliance (U.S. Exports) Act as the site's expert on FDA and PCQI regulations to maintain export readiness to the United State. Manage all food safety documentation and processes required for FDA and FSMA compliance. Partner with Regulatory Affairs to ensure alignment with evolving U.S. regulatory requirements. Lead the development, execution, and documentation of validation activities across the FSMS. Oversee validation programs including: Clean-in-Place (CIP) systems; Allergen cleaning and control; Thermal process validations (e.g., pasteurisation, UHT) Ensure all validations are scientifically sound, risk-based, and compliant with regulatory standards (FDA, Codex, EU). Maintain validation master plans, protocols, and reports, ensuring timely review and revalidation. Training & Team Development Provide leadership, coaching, and technical support to food safety and hygiene teams. Deliver training on food safety, allergen management, validation protocols, and FDA compliance. Foster a proactive, site-wide food safety culture through education and engagement. Continuous Improvement & Risk Management Analyse food safety performance data and lead root cause investigations. Drive continuous improvement and corrective/preventive actions (CAPA). Identify opportunities to strengthen food safety systems, validation, and regulatory readiness. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. What you'll need Degree in Food Science, Microbiology, Food Technology, or a related discipline. Formal qualifications in HACCP, PCQI, and/or food safety auditing. Minimum 5 years' experience in food safety or quality within a food manufacturing environment - ideally in infant formula or high-care dairy. Strong knowledge of FDA regulations, PCQI responsibilities, and U.S. export compliance. Demonstrated success in leading validation programs (cleaning, allergen, and thermal processes). In-depth understanding of FSMS principles, food microbiology, allergen management, and hygienic design. Skilled in validation lifecycle management - from protocol design to data interpretation. Knowledge of BRC, ISO 22000, Codex Alimentarius, and CFR Title 21. Excellent analytical, communication, and leadership skills, with the ability to influence across teams. Lead Auditor qualification would be an advantage. What you'll get from us The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers. We offer 28 days holiday (incl. bank holidays) with additional holidays granted each year for the first 5 years, a pension scheme, Employee Assistance Programme, Life Assurance at 2 x basic salary, on-site parking, subsidised breakfast and childcare vouchers. Oh and did we mention our factory is located in the heart of the beautiful English Lake District? If this sounds like a role for you, email Magdalena Klonowska Senior Talent Acquisition Specialist & Onboarding Coordinator, () with your CV and a note on why you're right for the job - we can't wait to meet you! Additional Opportunities Join the Officers' Association Scotland upcoming networking event free of charge to meet service-leavers actively seeking new opportunities. Engage directly with veterans, explore transferable skills, and strengthen your workforce with disciplined, committed individuals. Participating demonstrates your commitment to a forces-friendly workplace, helping you attract loyal, skilled employees in a sector facing skills shortages. Disposition Technician - Quality Team Routine dispositioning of products across all stages of internal and external production. Monitor and respond to customer and vendor complaints. Conduct detailed investigations. Drive continuous quality improvement through the implementation of effective Corrective and Preventive Actions (CAPA). QA Auditor - Factory Team Audit, monitor, and evaluate the organization's quality systems and procedures. Assist in resolving non-conformances and customer complaints. Support operational teams by maintaining high technical and quality standards in line with business objectives. Ensure compliance with Quality Management Systems and Good Manufacturing Practices (GMP). Assistant Manager - Grassland Youngstock Rearing Team Look after 1600 dairy replacements at the Overgarrel Farm. Assist in overseeing the rearing team. Support the transition of current team members moving for family reasons.
Mar 23, 2026
Full time
Digital Dairy Chain - Site Food Safety Lead - Kendal Nutricare About us We are a rapid-growthscale-up disrupting the infant nutrition space through our award-winning brand Kendamil - the only infant milk made in Britain, proudly used by the British Royal Family and uniquely crafted locally using British full cream milk, without the nasties. Our company, Kendal Nutricare, is a 150-person team passionate about giving children a better start to life. We're proud to be a Queens' Award winning business and to be ranked by the Financial Times as one of Europe's 1000 Fastest Growing Companies in 2025. We're on an exciting path - join us! The Role As the Food Safety Lead at our Kendal site, you will play a key role in maintaining and continuously improving the site's Food Safety Management System (FSMS) in line with UK, EU, and FDA standards. You will ensure robust compliance for both domestic and export markets - with particular focus on U.S. FDA and FSMA requirements for infant formula - while leading validation activities and fostering a strong culture of food safety across the site. Responsibilities Food Safety Management & Compliance Lead the development, implementation, and maintenance of the site's FSMS in line with HACCP principles and international standards for infant formula. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. FDA Compliance (U.S. Exports) Act as the site's expert on FDA and PCQI regulations to maintain export readiness to the United State. Manage all food safety documentation and processes required for FDA and FSMA compliance. Partner with Regulatory Affairs to ensure alignment with evolving U.S. regulatory requirements. Lead the development, execution, and documentation of validation activities across the FSMS. Oversee validation programs including: Clean-in-Place (CIP) systems; Allergen cleaning and control; Thermal process validations (e.g., pasteurisation, UHT) Ensure all validations are scientifically sound, risk-based, and compliant with regulatory standards (FDA, Codex, EU). Maintain validation master plans, protocols, and reports, ensuring timely review and revalidation. Training & Team Development Provide leadership, coaching, and technical support to food safety and hygiene teams. Deliver training on food safety, allergen management, validation protocols, and FDA compliance. Foster a proactive, site-wide food safety culture through education and engagement. Continuous Improvement & Risk Management Analyse food safety performance data and lead root cause investigations. Drive continuous improvement and corrective/preventive actions (CAPA). Identify opportunities to strengthen food safety systems, validation, and regulatory readiness. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. What you'll need Degree in Food Science, Microbiology, Food Technology, or a related discipline. Formal qualifications in HACCP, PCQI, and/or food safety auditing. Minimum 5 years' experience in food safety or quality within a food manufacturing environment - ideally in infant formula or high-care dairy. Strong knowledge of FDA regulations, PCQI responsibilities, and U.S. export compliance. Demonstrated success in leading validation programs (cleaning, allergen, and thermal processes). In-depth understanding of FSMS principles, food microbiology, allergen management, and hygienic design. Skilled in validation lifecycle management - from protocol design to data interpretation. Knowledge of BRC, ISO 22000, Codex Alimentarius, and CFR Title 21. Excellent analytical, communication, and leadership skills, with the ability to influence across teams. Lead Auditor qualification would be an advantage. What you'll get from us The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers. We offer 28 days holiday (incl. bank holidays) with additional holidays granted each year for the first 5 years, a pension scheme, Employee Assistance Programme, Life Assurance at 2 x basic salary, on-site parking, subsidised breakfast and childcare vouchers. Oh and did we mention our factory is located in the heart of the beautiful English Lake District? If this sounds like a role for you, email Magdalena Klonowska Senior Talent Acquisition Specialist & Onboarding Coordinator, () with your CV and a note on why you're right for the job - we can't wait to meet you! Additional Opportunities Join the Officers' Association Scotland upcoming networking event free of charge to meet service-leavers actively seeking new opportunities. Engage directly with veterans, explore transferable skills, and strengthen your workforce with disciplined, committed individuals. Participating demonstrates your commitment to a forces-friendly workplace, helping you attract loyal, skilled employees in a sector facing skills shortages. Disposition Technician - Quality Team Routine dispositioning of products across all stages of internal and external production. Monitor and respond to customer and vendor complaints. Conduct detailed investigations. Drive continuous quality improvement through the implementation of effective Corrective and Preventive Actions (CAPA). QA Auditor - Factory Team Audit, monitor, and evaluate the organization's quality systems and procedures. Assist in resolving non-conformances and customer complaints. Support operational teams by maintaining high technical and quality standards in line with business objectives. Ensure compliance with Quality Management Systems and Good Manufacturing Practices (GMP). Assistant Manager - Grassland Youngstock Rearing Team Look after 1600 dairy replacements at the Overgarrel Farm. Assist in overseeing the rearing team. Support the transition of current team members moving for family reasons.
Great schools know that attendance matters. And behind every strong attendance record is someone organised, proactive, and brilliant at keeping things running smoothly. We're looking for an experienced Attendance Officer to join a secondary school in Haringey on a full-time basis, starting ASAP and running through to the end of the summer term. If you're confident using SIMS and have worked in a secondary school environment, this role could be a great fit. You'll play a key part in helping the school stay on top of attendance, supporting students, staff, and families to make sure every pupil has the best chance to succeed. What you'll be doing Managing and monitoring daily student attendance using SIMS Following up on absences and lateness, contacting parents and carers where needed Producing attendance reports for senior leadership Working closely with pastoral teams to support pupils with attendance concerns Maintaining accurate records and ensuring safeguarding procedures are followed We're looking for someone who Has previous experience working as an Attendance Officer Is confident using SIMS Has experience working in a secondary school Communicates clearly and professionally with parents, staff, and students Is organised, proactive, and comfortable managing a busy school office environment The role Full-time Immediate start Long-term placement until the end of the summer term Based in a secondary school in Haringey Why work with Protocol Education? Weekly pay through PAYE, no umbrella companies FREE access to our online CPD Academy Personalised support from a dedicated consultant Opportunities in mainstream, SEND, and alternative settings Simple registration and quick placements If you've worked in school attendance before and can hit the ground running with SIMS, we'd love to hear from you. Ready to take the next step? Email your CV to and let's make it All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
Mar 20, 2026
Full time
Great schools know that attendance matters. And behind every strong attendance record is someone organised, proactive, and brilliant at keeping things running smoothly. We're looking for an experienced Attendance Officer to join a secondary school in Haringey on a full-time basis, starting ASAP and running through to the end of the summer term. If you're confident using SIMS and have worked in a secondary school environment, this role could be a great fit. You'll play a key part in helping the school stay on top of attendance, supporting students, staff, and families to make sure every pupil has the best chance to succeed. What you'll be doing Managing and monitoring daily student attendance using SIMS Following up on absences and lateness, contacting parents and carers where needed Producing attendance reports for senior leadership Working closely with pastoral teams to support pupils with attendance concerns Maintaining accurate records and ensuring safeguarding procedures are followed We're looking for someone who Has previous experience working as an Attendance Officer Is confident using SIMS Has experience working in a secondary school Communicates clearly and professionally with parents, staff, and students Is organised, proactive, and comfortable managing a busy school office environment The role Full-time Immediate start Long-term placement until the end of the summer term Based in a secondary school in Haringey Why work with Protocol Education? Weekly pay through PAYE, no umbrella companies FREE access to our online CPD Academy Personalised support from a dedicated consultant Opportunities in mainstream, SEND, and alternative settings Simple registration and quick placements If you've worked in school attendance before and can hit the ground running with SIMS, we'd love to hear from you. Ready to take the next step? Email your CV to and let's make it All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.
Contract Civic Recruitment Limited United Kingdom Posted On 05/03/2026 Job Information Social / NGO / Health & Care City Islington Province Islington Postal Code EC1P Job Description 3-Month Contract with a Local Authority Job Purpose The Youth Justice Officer is responsible for delivering high quality statutory youth justice services to children and young people who offend or are at risk of offending. The role involves managing a complex caseload, conducting specialist assessments, preparing court reports, and working directly with young people, their families and partner agencies to reduce reoffending, manage risk and improve outcomes. This position requires strong safeguarding awareness, excellent risk assessment skills and the ability to work confidently within youth justice legislation, National Standards and court processes. Key Duties/Accountabilities Supervise statutory court orders for children and young people in line with Youth Justice Service responsibilities. Encourage and promote compliance with court orders, using enforcement processes where necessary. Prepare high quality pre sentence reports, referral order reports and other statutory reports in accordance with National Standards. Represent the Youth Justice Service at the Youth Court, Crown Court and other court settings as required, including Saturdays, Bank Holidays and occasional courts. Work in partnership with children's social care to support young people remanded to Local Authority accommodation, helping maintain community placements and reduce the risk of reoffending. Collaborate with the Secure Estate to provide ongoing support to young people remanded or sentenced to custody, including direct intervention, release planning and resettlement support. Essential Experience Required Minimum of two years of statutory experience within Youth Justice. Direct experience working with high risk children and young people, including those at risk of serious harm or exploitation. Essential Qualifications Required Relevant professional background within Youth Justice. Strong understanding of youth justice legislation, National Standards and safeguarding frameworks. High level assessment skills with the ability to analyse risk, need and vulnerability. Additional Information Working hours: 35 hours per week The role requires an Enhanced DBS & barred list check (Child). Please note we work on a bi weekly payment schedule.
Mar 19, 2026
Full time
Contract Civic Recruitment Limited United Kingdom Posted On 05/03/2026 Job Information Social / NGO / Health & Care City Islington Province Islington Postal Code EC1P Job Description 3-Month Contract with a Local Authority Job Purpose The Youth Justice Officer is responsible for delivering high quality statutory youth justice services to children and young people who offend or are at risk of offending. The role involves managing a complex caseload, conducting specialist assessments, preparing court reports, and working directly with young people, their families and partner agencies to reduce reoffending, manage risk and improve outcomes. This position requires strong safeguarding awareness, excellent risk assessment skills and the ability to work confidently within youth justice legislation, National Standards and court processes. Key Duties/Accountabilities Supervise statutory court orders for children and young people in line with Youth Justice Service responsibilities. Encourage and promote compliance with court orders, using enforcement processes where necessary. Prepare high quality pre sentence reports, referral order reports and other statutory reports in accordance with National Standards. Represent the Youth Justice Service at the Youth Court, Crown Court and other court settings as required, including Saturdays, Bank Holidays and occasional courts. Work in partnership with children's social care to support young people remanded to Local Authority accommodation, helping maintain community placements and reduce the risk of reoffending. Collaborate with the Secure Estate to provide ongoing support to young people remanded or sentenced to custody, including direct intervention, release planning and resettlement support. Essential Experience Required Minimum of two years of statutory experience within Youth Justice. Direct experience working with high risk children and young people, including those at risk of serious harm or exploitation. Essential Qualifications Required Relevant professional background within Youth Justice. Strong understanding of youth justice legislation, National Standards and safeguarding frameworks. High level assessment skills with the ability to analyse risk, need and vulnerability. Additional Information Working hours: 35 hours per week The role requires an Enhanced DBS & barred list check (Child). Please note we work on a bi weekly payment schedule.
Job purpose To manage movement into, and out of, the council's temporary accommodation - having regard for best use of stock and resources, as well as the specific needs of the client. To manage issues arising throughout the duration of all placements, including repairs, transfers and anti-social behaviour. Principal accountabilities To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure. Whilst also Maintaining a fair and consistent system of prioritising customers for types of accommodation and 'in area' accommodation according to customer needs and in line with organisation policy. To prepare all tenancy and licence agreements, plus Housing Benefit claims applications and communicate appropriate information including viewings, to customers in order to place homeless households in temporary accommodation with flexibility of working longer hours and under pressure to ensure that statutory duties are fulfilled in a timely manner. Consider specific risks and safeguarding issues associated with vulnerable clients and clients with complex needs in order to suitably place in temporary accommodation. To effectively, and holistically, manage all tenancies and licences; actioning any issues as they arise. This includes monitoring tenants use of temporary accommodation, establishing cases of abandonment and taking appropriate action, actioning reports from providers regarding anti-social behaviour etc, serving warning letters, actioning reports from residents of damage or disrepair etc. Report maintenance and property management problems and liaise with customers and property managers to ensure that the problems are resolved within an appropriate and agreed timescale. Also carry out regular in-person property inspections, inspecting the condition of the internal and external areas and the common parts, ensuring that the residents are complying with the terms and conditions of their licence and that property management companies are fulfilling their contractual obligations. To establish, develop and sustain effective working relationships with internal teams and external organisations, working collaboratively to achieve positive outcomes for customers and achieve service objectives including; sustaining tenancies, effectively tackling anti-social behaviour, nuisance and harassment and addressing rent and service charge arrears. To maintain accurate records for tenants and tenancies on relevant computer systems, including setting up cases and resources, recording any changes of circumstances, maintaining records necessary to monitor voids, and making full reports of all visits and enquiries. To interrogate the housing management computer system and other statistical information on computerised databases ensuring adherence with confidentiality and GDPR. Maintain a working knowledge of BHCCs allocation policies, and the legal framework these sit within e.g.: Housing Act 1996. Keep abreast of organisational and national policy changes relating to housing and homelessness - including provisions regarding the accommodation suitability standards. Provide advice and information to customers, external agencies and other BHCC teams on accommodation options and on our statutory housing duties. To identify when to refer to other specialist teams for casework intervention and/ or refer to non-statutory services due to concerns regarding child protection, mental health, safeguarding, self-neglect and illness, and ensuring referrals are made in a timely manner. To effectively manage the re-connection of left belongings with former residents and lead on the process of removal, storage and eventual disposal (where necessary) of belongings left by former residents, in accordance with legislation and agreed procedures. To accurately scrutinise and verify provider invoices (eg spot-purchased accommodation, Council Tax, storage and removal costs etc) for payment. To make initial investigations with providers and third parties to help determine whether notice needs to be served to end a tenancy. Prepare the notice to quit (for authorisation by senior management) and certificate of service documentation and serve this on the resident at the address. Monitor expiration date of notices and make enquiries to determine whether the resident has left upon expiry. In cases where the resident has not left, collate all correspondence and case file notes to create a timeline of events and populate a witness statement- assisting Legal Services with preparation for court action. Attend Court to field questions as they arise and, on occasion, present evidence. Where possession is granted, prepare Bailiff's risk assessments. Job-related education, qualifications, and knowledge Knowledge of the Housing Act 1996 (specifically parts VI & VII), Homeless Reduction Act 2017, Homelessness Act 2002, Localism Act 2011, Children Act 1989, Care Act 2014 and other relevent legislation. Familiarity with the current Homelessness Code of Guidance for Local Authorities. Knowledge of main welfare benefits and housing benefits A broad understanding of the responsibilities of tenants, landlords and other accommodation providers. An awareness of the impact of changes in national policy on accommodation solutions. Knowledge of health and safety legislation relating to accommodation provision Experience Experience of using communication skills to provide a customer focussed service. Experience of managing customer expectations with sensitivity and clarity Experience of providing advice and information to customers who may approach under difficult circumstances. Experience of assessing housing need. Recent experience of working within a high pressure, customer orientated environment. Experience of working within a team including providing flexible cover for colleagues Experience of using, interrogating and applying a variety of Information Technology packages, databases, spreadsheets and word processors. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 18, 2026
Contractor
Job purpose To manage movement into, and out of, the council's temporary accommodation - having regard for best use of stock and resources, as well as the specific needs of the client. To manage issues arising throughout the duration of all placements, including repairs, transfers and anti-social behaviour. Principal accountabilities To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure. Whilst also Maintaining a fair and consistent system of prioritising customers for types of accommodation and 'in area' accommodation according to customer needs and in line with organisation policy. To prepare all tenancy and licence agreements, plus Housing Benefit claims applications and communicate appropriate information including viewings, to customers in order to place homeless households in temporary accommodation with flexibility of working longer hours and under pressure to ensure that statutory duties are fulfilled in a timely manner. Consider specific risks and safeguarding issues associated with vulnerable clients and clients with complex needs in order to suitably place in temporary accommodation. To effectively, and holistically, manage all tenancies and licences; actioning any issues as they arise. This includes monitoring tenants use of temporary accommodation, establishing cases of abandonment and taking appropriate action, actioning reports from providers regarding anti-social behaviour etc, serving warning letters, actioning reports from residents of damage or disrepair etc. Report maintenance and property management problems and liaise with customers and property managers to ensure that the problems are resolved within an appropriate and agreed timescale. Also carry out regular in-person property inspections, inspecting the condition of the internal and external areas and the common parts, ensuring that the residents are complying with the terms and conditions of their licence and that property management companies are fulfilling their contractual obligations. To establish, develop and sustain effective working relationships with internal teams and external organisations, working collaboratively to achieve positive outcomes for customers and achieve service objectives including; sustaining tenancies, effectively tackling anti-social behaviour, nuisance and harassment and addressing rent and service charge arrears. To maintain accurate records for tenants and tenancies on relevant computer systems, including setting up cases and resources, recording any changes of circumstances, maintaining records necessary to monitor voids, and making full reports of all visits and enquiries. To interrogate the housing management computer system and other statistical information on computerised databases ensuring adherence with confidentiality and GDPR. Maintain a working knowledge of BHCCs allocation policies, and the legal framework these sit within e.g.: Housing Act 1996. Keep abreast of organisational and national policy changes relating to housing and homelessness - including provisions regarding the accommodation suitability standards. Provide advice and information to customers, external agencies and other BHCC teams on accommodation options and on our statutory housing duties. To identify when to refer to other specialist teams for casework intervention and/ or refer to non-statutory services due to concerns regarding child protection, mental health, safeguarding, self-neglect and illness, and ensuring referrals are made in a timely manner. To effectively manage the re-connection of left belongings with former residents and lead on the process of removal, storage and eventual disposal (where necessary) of belongings left by former residents, in accordance with legislation and agreed procedures. To accurately scrutinise and verify provider invoices (eg spot-purchased accommodation, Council Tax, storage and removal costs etc) for payment. To make initial investigations with providers and third parties to help determine whether notice needs to be served to end a tenancy. Prepare the notice to quit (for authorisation by senior management) and certificate of service documentation and serve this on the resident at the address. Monitor expiration date of notices and make enquiries to determine whether the resident has left upon expiry. In cases where the resident has not left, collate all correspondence and case file notes to create a timeline of events and populate a witness statement- assisting Legal Services with preparation for court action. Attend Court to field questions as they arise and, on occasion, present evidence. Where possession is granted, prepare Bailiff's risk assessments. Job-related education, qualifications, and knowledge Knowledge of the Housing Act 1996 (specifically parts VI & VII), Homeless Reduction Act 2017, Homelessness Act 2002, Localism Act 2011, Children Act 1989, Care Act 2014 and other relevent legislation. Familiarity with the current Homelessness Code of Guidance for Local Authorities. Knowledge of main welfare benefits and housing benefits A broad understanding of the responsibilities of tenants, landlords and other accommodation providers. An awareness of the impact of changes in national policy on accommodation solutions. Knowledge of health and safety legislation relating to accommodation provision Experience Experience of using communication skills to provide a customer focussed service. Experience of managing customer expectations with sensitivity and clarity Experience of providing advice and information to customers who may approach under difficult circumstances. Experience of assessing housing need. Recent experience of working within a high pressure, customer orientated environment. Experience of working within a team including providing flexible cover for colleagues Experience of using, interrogating and applying a variety of Information Technology packages, databases, spreadsheets and word processors. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Economy Skills and Neighbourhoods Education and Early Years/SEND Team SEND Officer Ref : 001368 Contract: Fixed Term (12 months) Salary: £39,152 - £42,839 per annum (Grade7) Hours: 36.66 per week Based: Oldham Council Offices, Spindles Shopping Centre, George St, Oldham, OL1 1HD Closing Date: Wednesday 25th March 2026 Interview Dates : TBC. Role Overview: Are you passionate and motivated? Are you looking to join the right Local Authority and team with a proven record of integrating people into a career in SEND? If so, come to Oldham and help us to affect positive change for children and young people and their families. We consider enthusiasm as important as experience and seek candidates who can demonstrate our values and behaviours. We have high aspirations to achieve the very best outcomes for children and their families and put the needs of children at the heart of everything we do. This requires professionals like you who share our determination to meet the diverse needs of our children and young people. Key Responsibilities: To manage a caseload of Children or Young People with SEND where they are undergoing an Education and Care Plan Needs Assessment, have an Education, Health and Care Plan, or where they are referred to the SEND Team. To lead on the drafting and issuing of Education, Health and Care Plans, the reviewing and maintaining of EHCP's following annual reviews and to manage the complex cases of vulnerable pupils. To lead in the EHC assessment process, with responsibility for preparing and presenting information about individual pupils and participation in decision making, about the provision required to meet the special educational needs and disabilities of pupils whose needs have been assessed. To be responsible for the production of high quality and person-centered Education, Health and Care Plans that are produced and reviewed in accordance with the Section 19 principles of the children and Families Act 2014, within statutory timescales and in accordance with the SEND Regulations 2014 and the SEND Code of Practice: 0- 25. To have a significant knowledge of the Children and Families Act and Special Educational Needs and Disability, Code of Practice 0 25 years, and all associated legislation and guidance, in relation to working with and supporting children and young people with special educational needs and disabilities and their families. To prepare reports, present information and make recommendations at decision making panels for potentially high-cost placements, independent special schools and commissioned bespoke provision where appropriate. To ensure children, young people and their parents or carers are central to the assessment process and meet with them regularly to ensure that provision is being delivered in accordance with their SEND. Where appropriate to lead and manage person centered meetings, ensuring that the child, young person and their parents or carers are central to the discussion. To lead on training SENCOs on the principles of coproduction and how to undertake a person-centred planning or review meeting. To lead on the communication with parents and school SENCO's and to manage the expectations of parents/ carers, children and young people, all stakeholders undergoing an Education, Health and Care Plan Needs Assessment, and where and EHC Plan is in place. To work in partnership with schools, support staff, parents/carers, health and social care and gather quality information in line with need and ensure the provision and placement is able to meet need and resolve issues relating to placement and provision. To lead on complex cases where vulnerable children and young people are on a Child Protection Plan or Looked After, coordinating educational provision and educational placements and being the key lead on all cases where children and young people are known to Social Care. To monitor the progress of children and young people against the objectives of their EHC Plan. Attend annual review meetings and offer appropriate challenge regarding progress towards the objectives of the Education, Health and Care Plan. Lead on the decision making within the legislation as to whether an EHCP needs to be amended or ceased and to make amendments to the Education Health and Care Plan following receipt of the Annual Review summary. Support parents of children and young people with an EHCP at transition points ensuring the law is followed. To represent the council and be an active participant at statutory annual review meetings to ensure the EHC plan continues to be up to date, and the provision continues to be appropriate. To challenge education settings where appropriate, to ensure support is being provided in line with the SEND Code of Practice. To prepare and present requests to the SEND Resource panel for changes in provision where appropriate. To prepare cases for, represent and make decisions on behalf of the council at mediations relating to, refusal to undertake an Education, Health and Care plans needs assessment, issue an Education, Health and Care Plan, Part I of the Plan or the provision named within plan. To be responsible for writing reports, providing information and data and undertaking project work where required. To undertake other duties as reasonably required and which correspond to the general character of the post and its level of responsibility. Key Requirements: To succeed in this role, you will need as a minimum: The ability and experience to analyse and interpret data and present it effectively to various audiences to inform decision-making. Excellent communication and interpersonal skills are required to effectively advise and support senior officers, with confidence to challenge where appropriate based on evidence. Excellent organisational skills will be needed to agree, develop and manage the provision of appropriate business intelligence; ensuring managers have access to appropriate and timely information about their service and Oldham. For an informal discussion regarding this role please contact Eleanor.Masonoldham.gov.uk or Vicky.Brennanoldham.gov.uk About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information . Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ' Proud, Ambitious, and Together' , and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: Work with a resident focus Support local leaders Committed to the borough Delivery high performance Take ownership and drive change You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: 25 days annual leave which increases after 5 and 10-years' service The option to purchase additional annual leave. An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. Discounted gym membership with Oldham Active . Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more. Salary sacrifice scheme for home and electronics and Cycle to Work. Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support. Staff recognition and celebration events. Peer support groups Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. Unfortunately, at this time we are not able to offer sponsorship. If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the 'About You' or 'Supporting Statement' section of your application. If you're an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces . click apply for full job details
Mar 17, 2026
Full time
Economy Skills and Neighbourhoods Education and Early Years/SEND Team SEND Officer Ref : 001368 Contract: Fixed Term (12 months) Salary: £39,152 - £42,839 per annum (Grade7) Hours: 36.66 per week Based: Oldham Council Offices, Spindles Shopping Centre, George St, Oldham, OL1 1HD Closing Date: Wednesday 25th March 2026 Interview Dates : TBC. Role Overview: Are you passionate and motivated? Are you looking to join the right Local Authority and team with a proven record of integrating people into a career in SEND? If so, come to Oldham and help us to affect positive change for children and young people and their families. We consider enthusiasm as important as experience and seek candidates who can demonstrate our values and behaviours. We have high aspirations to achieve the very best outcomes for children and their families and put the needs of children at the heart of everything we do. This requires professionals like you who share our determination to meet the diverse needs of our children and young people. Key Responsibilities: To manage a caseload of Children or Young People with SEND where they are undergoing an Education and Care Plan Needs Assessment, have an Education, Health and Care Plan, or where they are referred to the SEND Team. To lead on the drafting and issuing of Education, Health and Care Plans, the reviewing and maintaining of EHCP's following annual reviews and to manage the complex cases of vulnerable pupils. To lead in the EHC assessment process, with responsibility for preparing and presenting information about individual pupils and participation in decision making, about the provision required to meet the special educational needs and disabilities of pupils whose needs have been assessed. To be responsible for the production of high quality and person-centered Education, Health and Care Plans that are produced and reviewed in accordance with the Section 19 principles of the children and Families Act 2014, within statutory timescales and in accordance with the SEND Regulations 2014 and the SEND Code of Practice: 0- 25. To have a significant knowledge of the Children and Families Act and Special Educational Needs and Disability, Code of Practice 0 25 years, and all associated legislation and guidance, in relation to working with and supporting children and young people with special educational needs and disabilities and their families. To prepare reports, present information and make recommendations at decision making panels for potentially high-cost placements, independent special schools and commissioned bespoke provision where appropriate. To ensure children, young people and their parents or carers are central to the assessment process and meet with them regularly to ensure that provision is being delivered in accordance with their SEND. Where appropriate to lead and manage person centered meetings, ensuring that the child, young person and their parents or carers are central to the discussion. To lead on training SENCOs on the principles of coproduction and how to undertake a person-centred planning or review meeting. To lead on the communication with parents and school SENCO's and to manage the expectations of parents/ carers, children and young people, all stakeholders undergoing an Education, Health and Care Plan Needs Assessment, and where and EHC Plan is in place. To work in partnership with schools, support staff, parents/carers, health and social care and gather quality information in line with need and ensure the provision and placement is able to meet need and resolve issues relating to placement and provision. To lead on complex cases where vulnerable children and young people are on a Child Protection Plan or Looked After, coordinating educational provision and educational placements and being the key lead on all cases where children and young people are known to Social Care. To monitor the progress of children and young people against the objectives of their EHC Plan. Attend annual review meetings and offer appropriate challenge regarding progress towards the objectives of the Education, Health and Care Plan. Lead on the decision making within the legislation as to whether an EHCP needs to be amended or ceased and to make amendments to the Education Health and Care Plan following receipt of the Annual Review summary. Support parents of children and young people with an EHCP at transition points ensuring the law is followed. To represent the council and be an active participant at statutory annual review meetings to ensure the EHC plan continues to be up to date, and the provision continues to be appropriate. To challenge education settings where appropriate, to ensure support is being provided in line with the SEND Code of Practice. To prepare and present requests to the SEND Resource panel for changes in provision where appropriate. To prepare cases for, represent and make decisions on behalf of the council at mediations relating to, refusal to undertake an Education, Health and Care plans needs assessment, issue an Education, Health and Care Plan, Part I of the Plan or the provision named within plan. To be responsible for writing reports, providing information and data and undertaking project work where required. To undertake other duties as reasonably required and which correspond to the general character of the post and its level of responsibility. Key Requirements: To succeed in this role, you will need as a minimum: The ability and experience to analyse and interpret data and present it effectively to various audiences to inform decision-making. Excellent communication and interpersonal skills are required to effectively advise and support senior officers, with confidence to challenge where appropriate based on evidence. Excellent organisational skills will be needed to agree, develop and manage the provision of appropriate business intelligence; ensuring managers have access to appropriate and timely information about their service and Oldham. For an informal discussion regarding this role please contact Eleanor.Masonoldham.gov.uk or Vicky.Brennanoldham.gov.uk About Us: We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact: A Great Place to Live, Healthier, Happier Lives, and Green and Growing. We're looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information . Our Values and Behaviours: By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ' Proud, Ambitious, and Together' , and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham. We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out: Work with a resident focus Support local leaders Committed to the borough Delivery high performance Take ownership and drive change You can find out more about our values and behaviours on our greater.jobs Oldham page Our Benefits Package: At Oldham Council we offer a great benefits package for our employees, which includes the following: 25 days annual leave which increases after 5 and 10-years' service The option to purchase additional annual leave. An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions. Discounted gym membership with Oldham Active . Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more. Salary sacrifice scheme for home and electronics and Cycle to Work. Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support. Staff recognition and celebration events. Peer support groups Inclusive Recruitment: We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. Unfortunately, at this time we are not able to offer sponsorship. If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the 'About You' or 'Supporting Statement' section of your application. If you're an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces . click apply for full job details
Placement & Progression Officer (PPO) Hours: Full-Time, Permanent Location: West Bromwich Salary: £24,000 - £28,000 per annum, (depending on experience & qualifications) Are you looking for a new role? We have an exciting opportunity for you to join our team as a Placement Progression Officer (PPO) based in our West Bromwich centre. As a PPO you will be required to support the identified centre(s) to deliver a high-quality service to learners. Support with the development of referral and employer partnerships. To ensure learners and employees receive high quality IAG that leads to positive outcomes. The key measure of success in the role will be against the achievement of company and contractual KPIs. Key Responsibilities: Support learners with the transition from centre to work placements. Undertake the initial vetting and any update of work experience/apprenticeship placements. Undertake periodic reviews of learners in work experience placements ensuring full learner and employer engagement. Where placements progress positively, encourage the employer to employ the learner and engage them on an Apprenticeship or Traineeship programme. Create strong relationships with colleagues and other organisations that act as key progression routes. Undertake localised marketing and outreach activities to ensure an outgoing flow of referrals to the learner recruitment service. Co-ordinate local marketing and careers events. Support learners to source suitable progression routes and assist with a smooth transition into the learners chosen destination. Requirements: Relevant, successful experience within a sales/IAG orientated business to customer environment. Minimum level 2 literacy, numeracy & ICT Highly proficient in Google, Gmail and Google Meets. Experience of successfully managing own performance targets against stringent and challenging targets IAG qualification would be desirable. Full, clean UK Driving License Employee Benefits: 25 days holiday entitlement increasing to 30 with length of service Day off for your Birthday Optional early finish on a Friday at 2.30pm Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year. Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16. Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ. Cycle to Work Scheme. Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities.
Mar 16, 2026
Full time
Placement & Progression Officer (PPO) Hours: Full-Time, Permanent Location: West Bromwich Salary: £24,000 - £28,000 per annum, (depending on experience & qualifications) Are you looking for a new role? We have an exciting opportunity for you to join our team as a Placement Progression Officer (PPO) based in our West Bromwich centre. As a PPO you will be required to support the identified centre(s) to deliver a high-quality service to learners. Support with the development of referral and employer partnerships. To ensure learners and employees receive high quality IAG that leads to positive outcomes. The key measure of success in the role will be against the achievement of company and contractual KPIs. Key Responsibilities: Support learners with the transition from centre to work placements. Undertake the initial vetting and any update of work experience/apprenticeship placements. Undertake periodic reviews of learners in work experience placements ensuring full learner and employer engagement. Where placements progress positively, encourage the employer to employ the learner and engage them on an Apprenticeship or Traineeship programme. Create strong relationships with colleagues and other organisations that act as key progression routes. Undertake localised marketing and outreach activities to ensure an outgoing flow of referrals to the learner recruitment service. Co-ordinate local marketing and careers events. Support learners to source suitable progression routes and assist with a smooth transition into the learners chosen destination. Requirements: Relevant, successful experience within a sales/IAG orientated business to customer environment. Minimum level 2 literacy, numeracy & ICT Highly proficient in Google, Gmail and Google Meets. Experience of successfully managing own performance targets against stringent and challenging targets IAG qualification would be desirable. Full, clean UK Driving License Employee Benefits: 25 days holiday entitlement increasing to 30 with length of service Day off for your Birthday Optional early finish on a Friday at 2.30pm Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year. Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16. Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ. Cycle to Work Scheme. Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities.
Job Title: Housing and Welfare Officer Location: Walsall Duration: 3 months initially Working Hours: 9:00 AM - 5:30 PM, 37 hours per week IR35 Status: Inside Job Description: The Housing and Welfare Officer will provide highly specialized services related to housing and welfare, ensuring that customers across the borough receive the necessary support in accordance with housing legislation, welfare benefits, and other relevant policies. The officer will be responsible for delivering services to individuals experiencing housing issues, including homelessness, housing rights, and welfare benefits. Main Responsibilities: Customer Support: Provide high standards of customer care for those applying for housing and welfare benefits assistance. Offer advice, support, and information to individuals facing housing need, preventing and resolving homelessness wherever possible. Assess the suitability of households for participation in the Council's private rented sector access scheme. Legislative Compliance and Decision Making: Make informed decisions on individual homelessness applications in line with the Housing Act 1996 and relevant case law. Apply discretion when making decisions within the legal framework while safeguarding Council resources. Ensure decisions are made in accordance with statutory law, central government guidance, and the Homelessness Code of Guidance. Collaboration with External Partners: Work closely with partner agencies such as Children's Services to assess and prevent youth homelessness. Refer individuals with complex needs (e.g., mental health issues, substance misuse) to appropriate support agencies. Tribunal and Court Representation: Represent customers in Tribunal hearings or court cases concerning housing and welfare matters. Housing Options and Allocations: Carry out housing options assessments with applicants, providing assistance in securing suitable accommodation, including support with Housing Benefit claims. Administer the assisted choice process for priority housing applicants. Temporary Accommodation: Authorize placements into temporary accommodation, such as bed and breakfast, as necessary, considering the Council's financial constraints. Administration and Record Keeping: Maintain accurate case files and ensure all relevant systems and databases are kept up to date. Respond to and initiate correspondence with customers, stakeholders, and third parties regarding housing and welfare matters. Service Delivery and Continuous Improvement: Work flexibly across different access channels (e.g., in person, by phone, email) to meet customer needs and ensure efficient service delivery. Engage in continuous professional development and support service improvement initiatives. Corporate Duties: Adhere to Council policies on health, safety, diversity, and equality. Promote a culture of inclusivity and respect, both within the team and when interacting with customers and partners. Essential Knowledge and Experience: Proven experience working in housing legislation, welfare benefits, Housing and Council Tax benefits, and homelessness regulations. Experience of providing advice and support to individuals experiencing homelessness or housing need. Knowledge of welfare rights, money management, and housing allocations systems. Experience working with a range of stakeholders, including external agencies, to achieve successful outcomes for clients. Ability to interpret and apply legislation relating to homelessness and welfare benefits. Required Skills and Abilities: Strong customer service skills with a commitment to equality of opportunity and accessibility. Ability to work independently and under pressure while delivering high-quality outcomes. Effective communication skills, including the ability to engage with people at all levels and explain complex issues clearly. Strong listening skills and an empathetic approach to customer service. Ability to maintain confidentiality and handle sensitive data in line with legal requirements. A full driving license and access to a vehicle for site visits. Qualifications: 5 GCEs (Grades A to C), including English and Maths, or equivalent. Additional Requirements: An awareness of and commitment to equality of opportunity. Commitment to confidentiality and handling sensitive data.
Mar 14, 2026
Contractor
Job Title: Housing and Welfare Officer Location: Walsall Duration: 3 months initially Working Hours: 9:00 AM - 5:30 PM, 37 hours per week IR35 Status: Inside Job Description: The Housing and Welfare Officer will provide highly specialized services related to housing and welfare, ensuring that customers across the borough receive the necessary support in accordance with housing legislation, welfare benefits, and other relevant policies. The officer will be responsible for delivering services to individuals experiencing housing issues, including homelessness, housing rights, and welfare benefits. Main Responsibilities: Customer Support: Provide high standards of customer care for those applying for housing and welfare benefits assistance. Offer advice, support, and information to individuals facing housing need, preventing and resolving homelessness wherever possible. Assess the suitability of households for participation in the Council's private rented sector access scheme. Legislative Compliance and Decision Making: Make informed decisions on individual homelessness applications in line with the Housing Act 1996 and relevant case law. Apply discretion when making decisions within the legal framework while safeguarding Council resources. Ensure decisions are made in accordance with statutory law, central government guidance, and the Homelessness Code of Guidance. Collaboration with External Partners: Work closely with partner agencies such as Children's Services to assess and prevent youth homelessness. Refer individuals with complex needs (e.g., mental health issues, substance misuse) to appropriate support agencies. Tribunal and Court Representation: Represent customers in Tribunal hearings or court cases concerning housing and welfare matters. Housing Options and Allocations: Carry out housing options assessments with applicants, providing assistance in securing suitable accommodation, including support with Housing Benefit claims. Administer the assisted choice process for priority housing applicants. Temporary Accommodation: Authorize placements into temporary accommodation, such as bed and breakfast, as necessary, considering the Council's financial constraints. Administration and Record Keeping: Maintain accurate case files and ensure all relevant systems and databases are kept up to date. Respond to and initiate correspondence with customers, stakeholders, and third parties regarding housing and welfare matters. Service Delivery and Continuous Improvement: Work flexibly across different access channels (e.g., in person, by phone, email) to meet customer needs and ensure efficient service delivery. Engage in continuous professional development and support service improvement initiatives. Corporate Duties: Adhere to Council policies on health, safety, diversity, and equality. Promote a culture of inclusivity and respect, both within the team and when interacting with customers and partners. Essential Knowledge and Experience: Proven experience working in housing legislation, welfare benefits, Housing and Council Tax benefits, and homelessness regulations. Experience of providing advice and support to individuals experiencing homelessness or housing need. Knowledge of welfare rights, money management, and housing allocations systems. Experience working with a range of stakeholders, including external agencies, to achieve successful outcomes for clients. Ability to interpret and apply legislation relating to homelessness and welfare benefits. Required Skills and Abilities: Strong customer service skills with a commitment to equality of opportunity and accessibility. Ability to work independently and under pressure while delivering high-quality outcomes. Effective communication skills, including the ability to engage with people at all levels and explain complex issues clearly. Strong listening skills and an empathetic approach to customer service. Ability to maintain confidentiality and handle sensitive data in line with legal requirements. A full driving license and access to a vehicle for site visits. Qualifications: 5 GCEs (Grades A to C), including English and Maths, or equivalent. Additional Requirements: An awareness of and commitment to equality of opportunity. Commitment to confidentiality and handling sensitive data.
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 24.37 an hour PAYE/ 31.81 an hour UMBRELLA( 53,373 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 10, 2026
Contractor
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 24.37 an hour PAYE/ 31.81 an hour UMBRELLA( 53,373 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Mar 09, 2026
Full time
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 09, 2026
Contractor
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Social Worker - Adults Multi-Disciplinary Team Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Independent Reviewing Officer to work full time based in Slough. The salary for this IRO job is up to £58,224 per annum. To chair Looked After Children reviews and other complex meetings (e.g. placement disruption meetings) in accordance with government guidance and local procedures. To ensure that children and young people participate appropriately in their meetings, and that their wishes and feelings are always fully considered and appropriately weighted, alongside the views of parents, carers and the input of multi agency professionals. To ensure that all children reviewed have an effective Care Plan, which clarifies the objectives to be met, by whom, within what timescales and the actions to be taken if they are not met. To implement and monitor agreed quality standards, performance indicators and outcomes, as agreed with responsible managers, ensuring that these meet local and national targets. To assist in the collection of a range of statistical and other data. To provide and present reports as required. To provide effective monitoring and challenge where a child's plan is not progressing and drift/delay is evident. To contribute to service planning and take an active part in inter agency forums, including participating in the planning and delivery of relevant training and CP Reports. To undertake additional duties as required, commensurate with the level of the job. To contribute to the promotion and review of the service to meet the changing priorities of Slough Children First in line with the Government and local policy. To take an active part in inter agency forums, including participating in the planning and delivery of relevant training in relation to CLA. To participate in Slough Children First's audit programme completing core and thematic activity as required. Requirements of this IRO job: A professional Social Work qualification or equivalent. Registered or eligible for registration. Have a good working knowledge of the relevant legislation. Contact: This IRO job is advertised by Alex Moon; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Mar 06, 2026
Full time
Social Worker - Adults Multi-Disciplinary Team Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Independent Reviewing Officer to work full time based in Slough. The salary for this IRO job is up to £58,224 per annum. To chair Looked After Children reviews and other complex meetings (e.g. placement disruption meetings) in accordance with government guidance and local procedures. To ensure that children and young people participate appropriately in their meetings, and that their wishes and feelings are always fully considered and appropriately weighted, alongside the views of parents, carers and the input of multi agency professionals. To ensure that all children reviewed have an effective Care Plan, which clarifies the objectives to be met, by whom, within what timescales and the actions to be taken if they are not met. To implement and monitor agreed quality standards, performance indicators and outcomes, as agreed with responsible managers, ensuring that these meet local and national targets. To assist in the collection of a range of statistical and other data. To provide and present reports as required. To provide effective monitoring and challenge where a child's plan is not progressing and drift/delay is evident. To contribute to service planning and take an active part in inter agency forums, including participating in the planning and delivery of relevant training and CP Reports. To undertake additional duties as required, commensurate with the level of the job. To contribute to the promotion and review of the service to meet the changing priorities of Slough Children First in line with the Government and local policy. To take an active part in inter agency forums, including participating in the planning and delivery of relevant training in relation to CLA. To participate in Slough Children First's audit programme completing core and thematic activity as required. Requirements of this IRO job: A professional Social Work qualification or equivalent. Registered or eligible for registration. Have a good working knowledge of the relevant legislation. Contact: This IRO job is advertised by Alex Moon; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
The starting salary for this position is 36,873 per annum based on a 36-hour working week. Are you a dynamic, resilient, and motivated individual who is looking for an opportunity to develop your experience and knowledge in children looked after and care leavers services? If so, then this may be the ideal job for you. We are looking for a Resource Review Officer in the Resource Review team which sits within the Gateway to Resources Service. Our Offer to You 28 days' holiday, rising to 31 days after 5 years' service (pro rata) Option to buy up to 10 days of additional annual leave (pro-rata) A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year (pro-rata) Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role The Resource Review team is a supportive and developing team who work in partnership with other professionals and agencies to ensure that children and young people live in suitably matched placements that will achieve positive outcomes. This could be within foster care, children's homes or supported accommodation/semi-independent accommodation. The team undertake quality assurance and contract management visits to ensure that children and young people are properly safeguarded in the homes that they live in and that their outcomes are promoted. As Resource Review Officer , you will be required to undertake visits to providers around the country where children and young people are living. For this role, you will need a good understanding of the legislation and frameworks around regulated and unregulated providers along with an understanding of the needs and lived experience of Children Looked After and Care Leavers. Ideally, you will have worked within either fostering, children's homes or supported accommodation services. You will need to have good organisational skills and able to manage your time effectively. You will need excellent communication skills as well as strong analysis and report writing skills. You will also need to possess the ability to work in partnership with a range of internal and external partners. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A strong commitment to safeguarding children and young people in all aspects of work. Experience in supported accommodation, fostering agencies, or residential children's homes, with knowledge of relevant legislation for Children Looked After and Care Leavers. Excellent communication and stakeholder engagement skills, alongside strong analysis and report writing abilities. Ability to prioritise, multi-task, and thrive in a high-pressure environment, with flexibility to travel and stay overnight when required. A motivated, solution-focused approach and understanding of the needs of children and young people, including how to meet those needs effectively. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please explain a scenario where you identified a safeguarding concern for a child or young person. Please evidence how you assessed their needs, and what actions were taken in line with statutory guidance. What skills did you use and what was the outcome? Describe a complex situation you handled that impacted services for children or young people. How did you coordinate with internal and external stakeholders, and how did your communication affect decisions or outcomes. Give an example of a time you had to produce a high-quality report under pressure. What information did you use, and what was the result? Based on the essential qualifications, experience, skills, and personal attributes outlined in the job specification, please describe any relevant skills and experience you have-whether from previous roles or other contexts-that would help you succeed in this role. The job advert closes at midnight on Sunday 12th March 2026 with interviews planned to follow. You will be required to complete a written exercise as part of the interview process. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. We look forward to receiving your application. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 05, 2026
Full time
The starting salary for this position is 36,873 per annum based on a 36-hour working week. Are you a dynamic, resilient, and motivated individual who is looking for an opportunity to develop your experience and knowledge in children looked after and care leavers services? If so, then this may be the ideal job for you. We are looking for a Resource Review Officer in the Resource Review team which sits within the Gateway to Resources Service. Our Offer to You 28 days' holiday, rising to 31 days after 5 years' service (pro rata) Option to buy up to 10 days of additional annual leave (pro-rata) A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year (pro-rata) Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role The Resource Review team is a supportive and developing team who work in partnership with other professionals and agencies to ensure that children and young people live in suitably matched placements that will achieve positive outcomes. This could be within foster care, children's homes or supported accommodation/semi-independent accommodation. The team undertake quality assurance and contract management visits to ensure that children and young people are properly safeguarded in the homes that they live in and that their outcomes are promoted. As Resource Review Officer , you will be required to undertake visits to providers around the country where children and young people are living. For this role, you will need a good understanding of the legislation and frameworks around regulated and unregulated providers along with an understanding of the needs and lived experience of Children Looked After and Care Leavers. Ideally, you will have worked within either fostering, children's homes or supported accommodation services. You will need to have good organisational skills and able to manage your time effectively. You will need excellent communication skills as well as strong analysis and report writing skills. You will also need to possess the ability to work in partnership with a range of internal and external partners. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A strong commitment to safeguarding children and young people in all aspects of work. Experience in supported accommodation, fostering agencies, or residential children's homes, with knowledge of relevant legislation for Children Looked After and Care Leavers. Excellent communication and stakeholder engagement skills, alongside strong analysis and report writing abilities. Ability to prioritise, multi-task, and thrive in a high-pressure environment, with flexibility to travel and stay overnight when required. A motivated, solution-focused approach and understanding of the needs of children and young people, including how to meet those needs effectively. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please explain a scenario where you identified a safeguarding concern for a child or young person. Please evidence how you assessed their needs, and what actions were taken in line with statutory guidance. What skills did you use and what was the outcome? Describe a complex situation you handled that impacted services for children or young people. How did you coordinate with internal and external stakeholders, and how did your communication affect decisions or outcomes. Give an example of a time you had to produce a high-quality report under pressure. What information did you use, and what was the result? Based on the essential qualifications, experience, skills, and personal attributes outlined in the job specification, please describe any relevant skills and experience you have-whether from previous roles or other contexts-that would help you succeed in this role. The job advert closes at midnight on Sunday 12th March 2026 with interviews planned to follow. You will be required to complete a written exercise as part of the interview process. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. We look forward to receiving your application. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Housing Solutions Officer - Temporary Contract Hourly Rate: 15.06 Contract Duration: Until end of June 2026 Location: Exeter, EX1 (hybrid with minimum 40% worked in the office). We are seeking a committed and knowledgeable Housing Solutions Officer to join our team on a temporary basis. This role is critical in delivering high-quality housing advice and support to individuals who are homeless or at risk of homelessness, ensuring the Council's statutory duties under the Homelessness Reduction Act 2018 are fulfilled. Key Responsibilities: Provide comprehensive housing advice face-to-face, by phone, and email across a wide range of housing issues. Conduct initial assessments and investigations for individuals presenting as homeless or threatened with homelessness. Manage a caseload and determine duties under the Homelessness Reduction Act, offering person-centred advice and advocacy. Liaise with external agencies including outreach services, hostel providers, and support organisations to develop creative housing solutions. Take proactive steps to prevent homelessness, including interventions to help clients retain or regain accommodation. Safeguard vulnerable clients by working with relevant services and making referrals where necessary. Deputise for colleagues as required to maintain service standards and ensure timely placement into temporary accommodation. Contribute to government targets and strategic objectives through data collection and reporting. Attend multi-agency review meetings and relevant training sessions. Desirable Experience: Prior experience working with homeless individuals. Strong background in casework and advocacy. In-depth understanding of housing legislation, including Case Law and the Homelessness Reduction Act 2018. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals. If you have the relevant experience and a proactive approach, we encourage you to apply. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Mar 04, 2026
Seasonal
Housing Solutions Officer - Temporary Contract Hourly Rate: 15.06 Contract Duration: Until end of June 2026 Location: Exeter, EX1 (hybrid with minimum 40% worked in the office). We are seeking a committed and knowledgeable Housing Solutions Officer to join our team on a temporary basis. This role is critical in delivering high-quality housing advice and support to individuals who are homeless or at risk of homelessness, ensuring the Council's statutory duties under the Homelessness Reduction Act 2018 are fulfilled. Key Responsibilities: Provide comprehensive housing advice face-to-face, by phone, and email across a wide range of housing issues. Conduct initial assessments and investigations for individuals presenting as homeless or threatened with homelessness. Manage a caseload and determine duties under the Homelessness Reduction Act, offering person-centred advice and advocacy. Liaise with external agencies including outreach services, hostel providers, and support organisations to develop creative housing solutions. Take proactive steps to prevent homelessness, including interventions to help clients retain or regain accommodation. Safeguard vulnerable clients by working with relevant services and making referrals where necessary. Deputise for colleagues as required to maintain service standards and ensure timely placement into temporary accommodation. Contribute to government targets and strategic objectives through data collection and reporting. Attend multi-agency review meetings and relevant training sessions. Desirable Experience: Prior experience working with homeless individuals. Strong background in casework and advocacy. In-depth understanding of housing legislation, including Case Law and the Homelessness Reduction Act 2018. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals. If you have the relevant experience and a proactive approach, we encourage you to apply. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Description Location : Worthing Base, covering Bognor Regis Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year. Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is 30th March 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Mar 04, 2026
Full time
Description Location : Worthing Base, covering Bognor Regis Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year. Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is 30th March 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
We're working with a leading London-based insurance broker who are looking to recruit a Senior Professional Indemnity (PI) Underwriter to join their specialist underwriting team. This is a high-profile role offering the opportunity to work on complex PI risks for corporate clients, providing tailored underwriting solutions and supporting business growth in a dynamic, market-leading environment. The Role: As a Senior PI Underwriter, you'll take responsibility for underwriting a portfolio of professional indemnity risks, assessing exposures, negotiating terms, and placing business with insurers. You will work closely with brokers and clients to provide technical expertise and deliver excellent service. Key Responsibilities: Underwriting complex professional indemnity risks across multiple sectors Assessing risk, terms, and pricing to deliver profitable business Negotiating with insurers and managing placements Advising brokers and clients on technical and coverage matters Monitoring portfolio performance and managing risk exposure Mentoring junior underwriters and providing technical guidance Ensuring compliance with underwriting guidelines, internal procedures, and FCA regulations About You: Proven experience in Professional Indemnity underwriting Strong technical knowledge of PI lines, including Directors & Officers, Cyber, and E&O Confident dealing with brokers and senior clients Excellent analytical, negotiation, and decision-making skills Able to manage a portfolio and work independently FCA-compliant, with strong attention to regulatory standards CII-qualified desirable but not essential What's on Offer: Competitive salary, reflecting experience and seniority Hybrid working options 25 days holiday plus bank holidays Pension scheme and other benefits Opportunity to work with high-profile corporate clients and complex risks Career progression and professional development within a leading underwriting team This is an excellent opportunity for a technically strong Senior PI Underwriter to join a prestigious London team, working on complex professional indemnity risks while contributing to business growth and mentoring junior colleagues. Apply today or contact us in confidence for more information.
Mar 03, 2026
Full time
We're working with a leading London-based insurance broker who are looking to recruit a Senior Professional Indemnity (PI) Underwriter to join their specialist underwriting team. This is a high-profile role offering the opportunity to work on complex PI risks for corporate clients, providing tailored underwriting solutions and supporting business growth in a dynamic, market-leading environment. The Role: As a Senior PI Underwriter, you'll take responsibility for underwriting a portfolio of professional indemnity risks, assessing exposures, negotiating terms, and placing business with insurers. You will work closely with brokers and clients to provide technical expertise and deliver excellent service. Key Responsibilities: Underwriting complex professional indemnity risks across multiple sectors Assessing risk, terms, and pricing to deliver profitable business Negotiating with insurers and managing placements Advising brokers and clients on technical and coverage matters Monitoring portfolio performance and managing risk exposure Mentoring junior underwriters and providing technical guidance Ensuring compliance with underwriting guidelines, internal procedures, and FCA regulations About You: Proven experience in Professional Indemnity underwriting Strong technical knowledge of PI lines, including Directors & Officers, Cyber, and E&O Confident dealing with brokers and senior clients Excellent analytical, negotiation, and decision-making skills Able to manage a portfolio and work independently FCA-compliant, with strong attention to regulatory standards CII-qualified desirable but not essential What's on Offer: Competitive salary, reflecting experience and seniority Hybrid working options 25 days holiday plus bank holidays Pension scheme and other benefits Opportunity to work with high-profile corporate clients and complex risks Career progression and professional development within a leading underwriting team This is an excellent opportunity for a technically strong Senior PI Underwriter to join a prestigious London team, working on complex professional indemnity risks while contributing to business growth and mentoring junior colleagues. Apply today or contact us in confidence for more information.
Founders Factory builds and funds startups together with exceptional entrepreneurs and the world's leading companies. Headquartered in London and operating globally, Founders Factory backs visionary founders with capital, dedicated support from a team of expert operators, and unrivalled access to a coalition of industry leading corporate partners. Since 2015, FF has backed 450+ portfolio companies helping them to secure over 500 enterprise pilots with blue chip corporate partners such as Aviva, Vonovia, Rio TInto, and HSBC. Our Studio partners with entrepreneurs at day one, developing new ideas, technologies and business models into high growth companies. About the Venture The insurance industry is stuck in a legacy loop. Today, finding and deploying underwriting capacity is slow, opaque, and wildly inefficient-especially for new MGAs and insurtechs. We're here to change that. Konduit is building the rails for real-time insurance capacity allocation. Think Stripe for underwriting capital. We connect innovative MGAs with insurers via a standardized, intelligent platform, cutting deal times from 12 weeks to just 1, and transforming underwriting from a manual bottleneck into a dynamic marketplace. Backed by Aviva and incubated by Founders Factory, Konduit has a built-in unfair advantage: unrivalled industry credibility, access, and insights from inside the machine. We're at the start of a category-defining journey and we're hiring our founding team to help shape the future of insurance infrastructure. About the Role As CIO, you will bring deep market credibility, relationships, and real-world operating insight into Konduit. You will serve as the product domain expert, ensuring the platform reflects how underwriting capacity actually moves through the US E&S market. You will work directly with the CEO to lead: Market entry Early partner and design-partner engagement Product domain expertise grounded in real underwriting and capacity workflow Commercial execution and industry adoption Responsibilities Market & Industry Leadership Act as Konduit's industry anchor with MGAs, carriers, reinsurers, and capacity providers Bring firsthand knowledge of underwriting workflows, delegated authority models, capacity allocation, reporting, and oversight Represent Konduit credibly across the market and with early partners Access, Trust & Early Traction Unlock design partners (MGAs, insurers, syndicates) willing to engage early Shorten sales and partnership cycles through existing credibility and relationships Help Konduit earn trust in a conservative, regulated, relationship-driven industry Product Domain Expertise Serve as the product domain expert, grounding the platform in real-world underwriting and capacity workflows Translate industry processes, constraints, and edge cases into clear product requirements Ensure Konduit reflects how capacity is evaluated, approved, deployed, and governed in practice Distinguish between what is structurally required vs. legacy process noise Pressure-test product assumptions using firsthand market experience Company Building Represent Konduit externally with partners, investors, and the broader market Help shape messaging, positioning, and category narrative Operate with ownership, accountability, and long term perspective Who This Is For We are looking for someone who has lived the problem Konduit is solving. Ideal backgrounds include: Former MGA CEO / COO / CUO Senior executive at a carrier, reinsurer, or Lloyd's syndicate Deep experience with delegated authority, program business, and capacity placement A strong proven network across senior levels at MGAs and capital providers You likely: Have spent years navigating capacity constraints Have strong opinions about what's broken and why Want to fix the system - not just win the next deal This role requires active involvement, ownership, and commitment. Equity & Commitment Meaningful founder-level equity, vesting over time Long term alignment and shared upside Starting part time and moving to Full time or near full time commitment as the company scales Please note: Exact structure will reflect experience, contribution, and timing.
Feb 28, 2026
Full time
Founders Factory builds and funds startups together with exceptional entrepreneurs and the world's leading companies. Headquartered in London and operating globally, Founders Factory backs visionary founders with capital, dedicated support from a team of expert operators, and unrivalled access to a coalition of industry leading corporate partners. Since 2015, FF has backed 450+ portfolio companies helping them to secure over 500 enterprise pilots with blue chip corporate partners such as Aviva, Vonovia, Rio TInto, and HSBC. Our Studio partners with entrepreneurs at day one, developing new ideas, technologies and business models into high growth companies. About the Venture The insurance industry is stuck in a legacy loop. Today, finding and deploying underwriting capacity is slow, opaque, and wildly inefficient-especially for new MGAs and insurtechs. We're here to change that. Konduit is building the rails for real-time insurance capacity allocation. Think Stripe for underwriting capital. We connect innovative MGAs with insurers via a standardized, intelligent platform, cutting deal times from 12 weeks to just 1, and transforming underwriting from a manual bottleneck into a dynamic marketplace. Backed by Aviva and incubated by Founders Factory, Konduit has a built-in unfair advantage: unrivalled industry credibility, access, and insights from inside the machine. We're at the start of a category-defining journey and we're hiring our founding team to help shape the future of insurance infrastructure. About the Role As CIO, you will bring deep market credibility, relationships, and real-world operating insight into Konduit. You will serve as the product domain expert, ensuring the platform reflects how underwriting capacity actually moves through the US E&S market. You will work directly with the CEO to lead: Market entry Early partner and design-partner engagement Product domain expertise grounded in real underwriting and capacity workflow Commercial execution and industry adoption Responsibilities Market & Industry Leadership Act as Konduit's industry anchor with MGAs, carriers, reinsurers, and capacity providers Bring firsthand knowledge of underwriting workflows, delegated authority models, capacity allocation, reporting, and oversight Represent Konduit credibly across the market and with early partners Access, Trust & Early Traction Unlock design partners (MGAs, insurers, syndicates) willing to engage early Shorten sales and partnership cycles through existing credibility and relationships Help Konduit earn trust in a conservative, regulated, relationship-driven industry Product Domain Expertise Serve as the product domain expert, grounding the platform in real-world underwriting and capacity workflows Translate industry processes, constraints, and edge cases into clear product requirements Ensure Konduit reflects how capacity is evaluated, approved, deployed, and governed in practice Distinguish between what is structurally required vs. legacy process noise Pressure-test product assumptions using firsthand market experience Company Building Represent Konduit externally with partners, investors, and the broader market Help shape messaging, positioning, and category narrative Operate with ownership, accountability, and long term perspective Who This Is For We are looking for someone who has lived the problem Konduit is solving. Ideal backgrounds include: Former MGA CEO / COO / CUO Senior executive at a carrier, reinsurer, or Lloyd's syndicate Deep experience with delegated authority, program business, and capacity placement A strong proven network across senior levels at MGAs and capital providers You likely: Have spent years navigating capacity constraints Have strong opinions about what's broken and why Want to fix the system - not just win the next deal This role requires active involvement, ownership, and commitment. Equity & Commitment Meaningful founder-level equity, vesting over time Long term alignment and shared upside Starting part time and moving to Full time or near full time commitment as the company scales Please note: Exact structure will reflect experience, contribution, and timing.
