Bridgend County Borough Council
Bridgend, Mid Glamorgan
37 hours per week Fixed Term up to 31 March 2028 An exciting opportunity has arisen within the Strategic and Placements Team, following new investment to strengthen sufficiency and strategic delivery. This role supports the Health and Social Care Act's aim of eliminating profit from placements, ensuring resources are used effectively to secure the best outcomes for children and young people. This operational leadership role will lead and develop the Placement Finder team, providing clear direction and support to ensure the team works in a coordinated, proactive, and strategic way. The postholder will play a key role in shaping placement sufficiency, building effective partnerships, and delivering high-quality outcomes. You will oversee the sourcing, commissioning, and ongoing management of placements for children and young people, ensuring activity is efficient, well planned, and aligned with service priorities. Working closely with the Placement Finder team, you will support a clear understanding of local placement availability, anticipate upcoming moves, identify emerging placement needs, and address stability issues. You will also lead on robust due diligence, support contract negotiation and cost management, and ensure all placements meet required quality, safeguarding and value-for-money. Through strong, collaborative relationships with providers and internal partners, you will secure timely, appropriate, and sustainable placements that achieve positive outcomes for children and young people. We're looking for An innovative and dynamic leader who is motivated to grow and develop within the role. You'll be someone who is supportive and collaborative in your approach, open to learning, and keen to shape and influence how the service develops. This is an ideal opportunity for someone ready to step into a operational leadership role, with the support and space to develop their skills, bring fresh ideas, and make a real impact. Why Join Us? We are an organisation that leads with compassion and supports people to do their best work. With agile working and a flexible approach that values balance and wellbeing, this role offers the chance to grow your skills, shape the service, and make a real impact. The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. An Enhanced with Childrens Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 18 March 2026 Shortlisting Date: 20 March 2026 Interview Date: 30 March 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Mar 16, 2026
Full time
37 hours per week Fixed Term up to 31 March 2028 An exciting opportunity has arisen within the Strategic and Placements Team, following new investment to strengthen sufficiency and strategic delivery. This role supports the Health and Social Care Act's aim of eliminating profit from placements, ensuring resources are used effectively to secure the best outcomes for children and young people. This operational leadership role will lead and develop the Placement Finder team, providing clear direction and support to ensure the team works in a coordinated, proactive, and strategic way. The postholder will play a key role in shaping placement sufficiency, building effective partnerships, and delivering high-quality outcomes. You will oversee the sourcing, commissioning, and ongoing management of placements for children and young people, ensuring activity is efficient, well planned, and aligned with service priorities. Working closely with the Placement Finder team, you will support a clear understanding of local placement availability, anticipate upcoming moves, identify emerging placement needs, and address stability issues. You will also lead on robust due diligence, support contract negotiation and cost management, and ensure all placements meet required quality, safeguarding and value-for-money. Through strong, collaborative relationships with providers and internal partners, you will secure timely, appropriate, and sustainable placements that achieve positive outcomes for children and young people. We're looking for An innovative and dynamic leader who is motivated to grow and develop within the role. You'll be someone who is supportive and collaborative in your approach, open to learning, and keen to shape and influence how the service develops. This is an ideal opportunity for someone ready to step into a operational leadership role, with the support and space to develop their skills, bring fresh ideas, and make a real impact. Why Join Us? We are an organisation that leads with compassion and supports people to do their best work. With agile working and a flexible approach that values balance and wellbeing, this role offers the chance to grow your skills, shape the service, and make a real impact. The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. An Enhanced with Childrens Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 18 March 2026 Shortlisting Date: 20 March 2026 Interview Date: 30 March 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
About ProMedical At ProMedical, we put People First. As a multi-framework-approved and award-winning healthcare staffing organisation, we provide doctors, nurses, and allied health professionals to over 100 NHS Trusts and some of the most prestigious independent healthcare providers across the UK, covering primary, acute, mental health and community settings. We are proud to be a JobsAware-accredited agency, a member of the REC (Recruitment & Employment Confederation), and part of the Health Trust Europe and Workforce Alliance frameworks, ensuring our recruitment practices are transparent, ethical, and fully compliant, in alignment with these organisations and NHS Employers. Our commitment to excellence and workplace culture has earned us recognition, including by Great Place to Work for our positive and supportive work environment, recognition as one of the Best Workplaces for Women for our dedication to inclusivity and outstanding workplace culture, and being shortlisted by the REC as one of the best companies to work for in the healthcare staffing industry. With a fast-track digital compliance process, competitive pay rates, and dedicated end-to-end recruitment support, we make your career hassle-free and rewarding. The Role We are seeking a Consultant in Paediatrics to join our growing community of healthcare professionals. This role involves providing high-quality patient centric care in a hospital setting. Your expertise will be instrumental in improving patient outcomes and delivering exceptional healthcare services. Key Details: Pay Rate: £100.00 PAYE Start Date: ASAP Duration: Long Term Rota: Full Time Additional Information: Must hold CCT, must be able to cover full rota and oncalls. Key Responsibilities Provide exceptional patient care, following best clinical practices. Work collaboratively with multidisciplinary teams to optimise patient outcomes. Maintain accurate records and ensure compliance with NHS standards. Demonstrate professionalism, integrity, and compassionate care always. Comply with health & safety standards and governance policies. Key Requirements Professional Registration: Active registration with the GMC. Experience: Previous UK experience in a similar role and setting is required. Right to Work: ProMedical does not sponsor visas; you must hold a valid Right to Work in the UK. Why Work with ProMedical? Access Thousands of Jobs Weekly - Across NHS trusts and independent healthcare providers, with flexible shifts and placements. Highly Competitive Pay Rates - Offering excellent remuneration with weekly payroll. Fast-Track Compliance - Industry-leading screening technology to get you started quickly. Dedicated Support - Personalised assistance from your Recruitment Consultant & Compliance Officer. Extended Service Hours - We operate 06:00 to 22:00, 7 days a week, including bank holidays. Professional Development - Support with CPD, revalidation, appraisals and more. Exclusive Incentives & Referral Bonuses - Earn more with our rewards and bonus initiatives. Trusted & Accredited - As a registered JobsAware agency, an REC member, and a Great Place to Work-certified employer, we uphold the highest standards of ethical recruitment and workplace excellence.
Mar 16, 2026
Full time
About ProMedical At ProMedical, we put People First. As a multi-framework-approved and award-winning healthcare staffing organisation, we provide doctors, nurses, and allied health professionals to over 100 NHS Trusts and some of the most prestigious independent healthcare providers across the UK, covering primary, acute, mental health and community settings. We are proud to be a JobsAware-accredited agency, a member of the REC (Recruitment & Employment Confederation), and part of the Health Trust Europe and Workforce Alliance frameworks, ensuring our recruitment practices are transparent, ethical, and fully compliant, in alignment with these organisations and NHS Employers. Our commitment to excellence and workplace culture has earned us recognition, including by Great Place to Work for our positive and supportive work environment, recognition as one of the Best Workplaces for Women for our dedication to inclusivity and outstanding workplace culture, and being shortlisted by the REC as one of the best companies to work for in the healthcare staffing industry. With a fast-track digital compliance process, competitive pay rates, and dedicated end-to-end recruitment support, we make your career hassle-free and rewarding. The Role We are seeking a Consultant in Paediatrics to join our growing community of healthcare professionals. This role involves providing high-quality patient centric care in a hospital setting. Your expertise will be instrumental in improving patient outcomes and delivering exceptional healthcare services. Key Details: Pay Rate: £100.00 PAYE Start Date: ASAP Duration: Long Term Rota: Full Time Additional Information: Must hold CCT, must be able to cover full rota and oncalls. Key Responsibilities Provide exceptional patient care, following best clinical practices. Work collaboratively with multidisciplinary teams to optimise patient outcomes. Maintain accurate records and ensure compliance with NHS standards. Demonstrate professionalism, integrity, and compassionate care always. Comply with health & safety standards and governance policies. Key Requirements Professional Registration: Active registration with the GMC. Experience: Previous UK experience in a similar role and setting is required. Right to Work: ProMedical does not sponsor visas; you must hold a valid Right to Work in the UK. Why Work with ProMedical? Access Thousands of Jobs Weekly - Across NHS trusts and independent healthcare providers, with flexible shifts and placements. Highly Competitive Pay Rates - Offering excellent remuneration with weekly payroll. Fast-Track Compliance - Industry-leading screening technology to get you started quickly. Dedicated Support - Personalised assistance from your Recruitment Consultant & Compliance Officer. Extended Service Hours - We operate 06:00 to 22:00, 7 days a week, including bank holidays. Professional Development - Support with CPD, revalidation, appraisals and more. Exclusive Incentives & Referral Bonuses - Earn more with our rewards and bonus initiatives. Trusted & Accredited - As a registered JobsAware agency, an REC member, and a Great Place to Work-certified employer, we uphold the highest standards of ethical recruitment and workplace excellence.
Senior Employer Index Officer Application Deadline: 15 March 2026 Department: Partnerships & Income Development Employment Type: Fixed Term - Full Time Location: London, UK Reporting To: Business Development Manager Compensation: £29,900 / year Description Contract Type: Full-time, Fixed-Term for 6 months Salary Band: £29,900, plus £2,200 London weighting if applicable Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle Hours: 5 days per week; 9AM-5.30PM (flexible working hours available) Start date: 6th April 2026 or ASAP, as agreed with candidate The Opportunity As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation's Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. Reporting to the Business Development Manager, you will deliver key components of the Social Mobility Employer Index (SMEI) - our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. Every year, around 150 organisations enter our SMEI. You'll be responsible for providing excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey - from registering interest, to completing their entry and receiving their reports. You'll also be responsible for marking entries and creating individual feedback reports, which we share with each organisation. We're looking for someone who is organised, diligent and able to work independently to solve problems and can confidently communicate with external stakeholders. Combining a passion for delivering our mission with high attention to detail, efficiency and a process driven mindset, this is a unique chance to make a big impact on social mobility in the UK. 1. Delivery of the Social Mobility Employer Index Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 2. Stakeholder management and customer service Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants' performance in the SMEI Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 3. Quality standards Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI Support the annual evaluation of the SMEI and its impact on employer-led social mobility Support colleagues to prepare for meetings and events about workplace social mobility, by sharing insights, knowledge and information 4. Systems and processes Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 5. Team support and collaboration Collaborate across the team to ensure opportunities are aligned across all income streams Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities Participate in learning and development opportunities, developing skills and knowledge Carry out additional fundraising and administrative tasks as needed to support the team and charity Please see full job description attached for more details. Person Specification We need someone who will demonstrate our organisational skills-based competencies - as listed below. Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Strong interpersonal and communication skills Strong customer service skills and experience Confidence in public speaking and/or presenting to audiences, both internally with colleagues and externally with professionals Understanding of issues related to social mobility, diversity and inclusion, or workforce development Understanding of and/or experience in analysing and assessing information and preparing reports Experience of using Microsoft Office, including Excel Experience of using or understanding of using CRM software to support pipeline and partnership management e.g. Salesforce Ways of working: You will be expected to operate within our hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. The successful candidate will be based out of either our London or Manchester office, so should be within commuting distance of these locations. You will spend time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Travel: Able to travel around the UK as necessary. Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. Please see full job description attached for more details. Benefits 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure. Cycle to Work Scheme 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning "away days" How to Apply Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59pm, on Sunday 15th March 2026: 1) Why would you like to work at the Social Mobility Foundation? (250 words max.) 2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.) 3) The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.) Please note that generic applications and CV's will not be considered. Ifyou have any questions about the role, please contact our HR team: Interviews: First round interviews will take place on week commencing 16th or 23rd March 2026, with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.
Mar 15, 2026
Full time
Senior Employer Index Officer Application Deadline: 15 March 2026 Department: Partnerships & Income Development Employment Type: Fixed Term - Full Time Location: London, UK Reporting To: Business Development Manager Compensation: £29,900 / year Description Contract Type: Full-time, Fixed-Term for 6 months Salary Band: £29,900, plus £2,200 London weighting if applicable Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle Hours: 5 days per week; 9AM-5.30PM (flexible working hours available) Start date: 6th April 2026 or ASAP, as agreed with candidate The Opportunity As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation's Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. Reporting to the Business Development Manager, you will deliver key components of the Social Mobility Employer Index (SMEI) - our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. Every year, around 150 organisations enter our SMEI. You'll be responsible for providing excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey - from registering interest, to completing their entry and receiving their reports. You'll also be responsible for marking entries and creating individual feedback reports, which we share with each organisation. We're looking for someone who is organised, diligent and able to work independently to solve problems and can confidently communicate with external stakeholders. Combining a passion for delivering our mission with high attention to detail, efficiency and a process driven mindset, this is a unique chance to make a big impact on social mobility in the UK. 1. Delivery of the Social Mobility Employer Index Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 2. Stakeholder management and customer service Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants' performance in the SMEI Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 3. Quality standards Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI Support the annual evaluation of the SMEI and its impact on employer-led social mobility Support colleagues to prepare for meetings and events about workplace social mobility, by sharing insights, knowledge and information 4. Systems and processes Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 5. Team support and collaboration Collaborate across the team to ensure opportunities are aligned across all income streams Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities Participate in learning and development opportunities, developing skills and knowledge Carry out additional fundraising and administrative tasks as needed to support the team and charity Please see full job description attached for more details. Person Specification We need someone who will demonstrate our organisational skills-based competencies - as listed below. Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Strong interpersonal and communication skills Strong customer service skills and experience Confidence in public speaking and/or presenting to audiences, both internally with colleagues and externally with professionals Understanding of issues related to social mobility, diversity and inclusion, or workforce development Understanding of and/or experience in analysing and assessing information and preparing reports Experience of using Microsoft Office, including Excel Experience of using or understanding of using CRM software to support pipeline and partnership management e.g. Salesforce Ways of working: You will be expected to operate within our hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. The successful candidate will be based out of either our London or Manchester office, so should be within commuting distance of these locations. You will spend time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Travel: Able to travel around the UK as necessary. Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. Please see full job description attached for more details. Benefits 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure. Cycle to Work Scheme 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning "away days" How to Apply Interested candidates should apply by submitting to our application portal Pinpoint the following information by 23:59pm, on Sunday 15th March 2026: 1) Why would you like to work at the Social Mobility Foundation? (250 words max.) 2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.) 3) The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.) Please note that generic applications and CV's will not be considered. Ifyou have any questions about the role, please contact our HR team: Interviews: First round interviews will take place on week commencing 16th or 23rd March 2026, with slots throughout the working day. Interview candidates may be asked to complete online tests; this will be arranged after interview.
Job Title: Housing and Welfare Officer Location: Walsall Duration: 3 months initially Working Hours: 9:00 AM - 5:30 PM, 37 hours per week IR35 Status: Inside Job Description: The Housing and Welfare Officer will provide highly specialized services related to housing and welfare, ensuring that customers across the borough receive the necessary support in accordance with housing legislation, welfare benefits, and other relevant policies. The officer will be responsible for delivering services to individuals experiencing housing issues, including homelessness, housing rights, and welfare benefits. Main Responsibilities: Customer Support: Provide high standards of customer care for those applying for housing and welfare benefits assistance. Offer advice, support, and information to individuals facing housing need, preventing and resolving homelessness wherever possible. Assess the suitability of households for participation in the Council's private rented sector access scheme. Legislative Compliance and Decision Making: Make informed decisions on individual homelessness applications in line with the Housing Act 1996 and relevant case law. Apply discretion when making decisions within the legal framework while safeguarding Council resources. Ensure decisions are made in accordance with statutory law, central government guidance, and the Homelessness Code of Guidance. Collaboration with External Partners: Work closely with partner agencies such as Children's Services to assess and prevent youth homelessness. Refer individuals with complex needs (e.g., mental health issues, substance misuse) to appropriate support agencies. Tribunal and Court Representation: Represent customers in Tribunal hearings or court cases concerning housing and welfare matters. Housing Options and Allocations: Carry out housing options assessments with applicants, providing assistance in securing suitable accommodation, including support with Housing Benefit claims. Administer the assisted choice process for priority housing applicants. Temporary Accommodation: Authorize placements into temporary accommodation, such as bed and breakfast, as necessary, considering the Council's financial constraints. Administration and Record Keeping: Maintain accurate case files and ensure all relevant systems and databases are kept up to date. Respond to and initiate correspondence with customers, stakeholders, and third parties regarding housing and welfare matters. Service Delivery and Continuous Improvement: Work flexibly across different access channels (e.g., in person, by phone, email) to meet customer needs and ensure efficient service delivery. Engage in continuous professional development and support service improvement initiatives. Corporate Duties: Adhere to Council policies on health, safety, diversity, and equality. Promote a culture of inclusivity and respect, both within the team and when interacting with customers and partners. Essential Knowledge and Experience: Proven experience working in housing legislation, welfare benefits, Housing and Council Tax benefits, and homelessness regulations. Experience of providing advice and support to individuals experiencing homelessness or housing need. Knowledge of welfare rights, money management, and housing allocations systems. Experience working with a range of stakeholders, including external agencies, to achieve successful outcomes for clients. Ability to interpret and apply legislation relating to homelessness and welfare benefits. Required Skills and Abilities: Strong customer service skills with a commitment to equality of opportunity and accessibility. Ability to work independently and under pressure while delivering high-quality outcomes. Effective communication skills, including the ability to engage with people at all levels and explain complex issues clearly. Strong listening skills and an empathetic approach to customer service. Ability to maintain confidentiality and handle sensitive data in line with legal requirements. A full driving license and access to a vehicle for site visits. Qualifications: 5 GCEs (Grades A to C), including English and Maths, or equivalent. Additional Requirements: An awareness of and commitment to equality of opportunity. Commitment to confidentiality and handling sensitive data.
Mar 14, 2026
Contractor
Job Title: Housing and Welfare Officer Location: Walsall Duration: 3 months initially Working Hours: 9:00 AM - 5:30 PM, 37 hours per week IR35 Status: Inside Job Description: The Housing and Welfare Officer will provide highly specialized services related to housing and welfare, ensuring that customers across the borough receive the necessary support in accordance with housing legislation, welfare benefits, and other relevant policies. The officer will be responsible for delivering services to individuals experiencing housing issues, including homelessness, housing rights, and welfare benefits. Main Responsibilities: Customer Support: Provide high standards of customer care for those applying for housing and welfare benefits assistance. Offer advice, support, and information to individuals facing housing need, preventing and resolving homelessness wherever possible. Assess the suitability of households for participation in the Council's private rented sector access scheme. Legislative Compliance and Decision Making: Make informed decisions on individual homelessness applications in line with the Housing Act 1996 and relevant case law. Apply discretion when making decisions within the legal framework while safeguarding Council resources. Ensure decisions are made in accordance with statutory law, central government guidance, and the Homelessness Code of Guidance. Collaboration with External Partners: Work closely with partner agencies such as Children's Services to assess and prevent youth homelessness. Refer individuals with complex needs (e.g., mental health issues, substance misuse) to appropriate support agencies. Tribunal and Court Representation: Represent customers in Tribunal hearings or court cases concerning housing and welfare matters. Housing Options and Allocations: Carry out housing options assessments with applicants, providing assistance in securing suitable accommodation, including support with Housing Benefit claims. Administer the assisted choice process for priority housing applicants. Temporary Accommodation: Authorize placements into temporary accommodation, such as bed and breakfast, as necessary, considering the Council's financial constraints. Administration and Record Keeping: Maintain accurate case files and ensure all relevant systems and databases are kept up to date. Respond to and initiate correspondence with customers, stakeholders, and third parties regarding housing and welfare matters. Service Delivery and Continuous Improvement: Work flexibly across different access channels (e.g., in person, by phone, email) to meet customer needs and ensure efficient service delivery. Engage in continuous professional development and support service improvement initiatives. Corporate Duties: Adhere to Council policies on health, safety, diversity, and equality. Promote a culture of inclusivity and respect, both within the team and when interacting with customers and partners. Essential Knowledge and Experience: Proven experience working in housing legislation, welfare benefits, Housing and Council Tax benefits, and homelessness regulations. Experience of providing advice and support to individuals experiencing homelessness or housing need. Knowledge of welfare rights, money management, and housing allocations systems. Experience working with a range of stakeholders, including external agencies, to achieve successful outcomes for clients. Ability to interpret and apply legislation relating to homelessness and welfare benefits. Required Skills and Abilities: Strong customer service skills with a commitment to equality of opportunity and accessibility. Ability to work independently and under pressure while delivering high-quality outcomes. Effective communication skills, including the ability to engage with people at all levels and explain complex issues clearly. Strong listening skills and an empathetic approach to customer service. Ability to maintain confidentiality and handle sensitive data in line with legal requirements. A full driving license and access to a vehicle for site visits. Qualifications: 5 GCEs (Grades A to C), including English and Maths, or equivalent. Additional Requirements: An awareness of and commitment to equality of opportunity. Commitment to confidentiality and handling sensitive data.
Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK. Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes. One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support. IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today. With IPS Grow transitioning from a fast growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team. The COO will provide strategic leadership across IPS Grow s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth. We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments. You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong one team culture across a distributed team. This is an exciting opportunity to help shape the next phase of IPS Grow s development. If this resonates with you, we would be delighted to hear from you. To download a full copy of the candidate brief and learn more about the role, please click the Apply button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter responding to the following questions: What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words) Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words) Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words) Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)
Mar 14, 2026
Full time
Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK. Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes. One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support. IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today. With IPS Grow transitioning from a fast growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team. The COO will provide strategic leadership across IPS Grow s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth. We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments. You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong one team culture across a distributed team. This is an exciting opportunity to help shape the next phase of IPS Grow s development. If this resonates with you, we would be delighted to hear from you. To download a full copy of the candidate brief and learn more about the role, please click the Apply button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter responding to the following questions: What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words) Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words) Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words) Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)
Trainee Health and Safety Manager - No Experience Needed Future-proof your career in Health and Safety - starting today. Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? Train online at your own pace and land your first health and safety role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. How It Works Step 1 - IOSH Managing Safely Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. Step 2 - NEBOSH General Certificate Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It's one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. Step 3 - Risk Assessments Next, you'll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you've learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. Step 4 - Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. What You Get 100% online, self-paced training NEBOSH & IOSH certifications included 1-to-1 tutor and recruitment support Job guarantee - get a job or your money back Starting salary of £30,000-£45,000 We Get You Hired Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." - Chris M., now working as a Health and Safety Officer in Manchester Ready to Start? If you're motivated, organised, and ready to step into a structured, respected, and financially rewarding career, we'll help you take that first step. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to guide you toward your new Health & Safety career.
Mar 11, 2026
Full time
Trainee Health and Safety Manager - No Experience Needed Future-proof your career in Health and Safety - starting today. Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? Train online at your own pace and land your first health and safety role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. How It Works Step 1 - IOSH Managing Safely Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. Step 2 - NEBOSH General Certificate Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It's one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. Step 3 - Risk Assessments Next, you'll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you've learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. Step 4 - Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. What You Get 100% online, self-paced training NEBOSH & IOSH certifications included 1-to-1 tutor and recruitment support Job guarantee - get a job or your money back Starting salary of £30,000-£45,000 We Get You Hired Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." - Chris M., now working as a Health and Safety Officer in Manchester Ready to Start? If you're motivated, organised, and ready to step into a structured, respected, and financially rewarding career, we'll help you take that first step. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to guide you toward your new Health & Safety career.
We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and elevate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1 2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on . By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Mar 10, 2026
Full time
We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and elevate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1 2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on . By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Trainee Health and Safety Manager - No Experience Needed Future-proof your career in Health and Safety - starting today. Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? Train online at your own pace and land your first health and safety role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. How It Works Step 1 - IOSH Managing Safely Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. Step 2 - NEBOSH General Certificate Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It's one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. Step 3 - Risk Assessments Next, you'll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you've learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. Step 4 - Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. What You Get 100% online, self-paced training NEBOSH & IOSH certifications included 1-to-1 tutor and recruitment support Job guarantee - get a job or your money back Starting salary of £30,000-£45,000 We Get You Hired . Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." - Chris M., now working as a Health and Safety Officer in Manchester Ready to Start? If you're motivated, organised, and ready to step into a structured, respected, and financially rewarding career, we'll help you take that first step. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to guide you toward your new Health & Safety career.
Mar 10, 2026
Full time
Trainee Health and Safety Manager - No Experience Needed Future-proof your career in Health and Safety - starting today. Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? Train online at your own pace and land your first health and safety role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. How It Works Step 1 - IOSH Managing Safely Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. Step 2 - NEBOSH General Certificate Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It's one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. Step 3 - Risk Assessments Next, you'll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you've learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. Step 4 - Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. What You Get 100% online, self-paced training NEBOSH & IOSH certifications included 1-to-1 tutor and recruitment support Job guarantee - get a job or your money back Starting salary of £30,000-£45,000 We Get You Hired . Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." - Chris M., now working as a Health and Safety Officer in Manchester Ready to Start? If you're motivated, organised, and ready to step into a structured, respected, and financially rewarding career, we'll help you take that first step. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to guide you toward your new Health & Safety career.
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 24.37 an hour PAYE/ 31.81 an hour UMBRELLA( 53,373 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 10, 2026
Contractor
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 24.37 an hour PAYE/ 31.81 an hour UMBRELLA( 53,373 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Introduction The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future. This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives. Purpose of the Role Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy () by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising. Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content. Key Responsibilities Corporate Partnerships and Engagement Support the Director of Partnerships in managing and delivering high-quality partnership activities, including: Organising employee volunteering sessions including mapping / tracking volunteer hours and activities (where possible) Organising and supporting group visits, insight events, and work experience placements (as needed) Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities Fundraising activities and events organised by corporate partners Liaise with LHPs to coordinate partnership activity across different regions. Maintain accurate partnership records and activity tracking in NHP s CRM. Communications and Collaboration Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities. Support the preparation of partnership updates, impact stories, and social media content. Contribute to internal communications about partnership successes and learning. Support the rest of the NHP team from time to time, as required. Community Fundraising, Individual Giving and Supporter Engagement Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise). Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities. Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments) Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged. Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up) Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP. Support the development of our long-term individual goals (one-off donations and regular giving via our website) Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention. Track and evaluate community fundraising and individual giving performance and supporter feedback. Maintain accurate CRM records of donor giving/community fundraising Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters Find out more If you re excited by the opportunity to build something transformative , we d love to hear from you. You are invited to join the an online briefing about NHP and this role. When: Monday 16th March at 12.30pm Please register in advance for this meeting: After registering, you will receive a confirmation email with further information about how to join. How to Apply To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 9am Friday 20th March . We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview. We do not accept unsolicited CVs from recruitment agencies. Interviews Shortlisted candidates will be invited to an in-person interview on Monday 30th March at the NHP Office in Crewe. Further details will be provided to shortlisted candidates. Safeguarding Statement NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. General Requirements: Right to work in the UK, two professional references, and a DBS check.
Mar 10, 2026
Full time
Introduction The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future. This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives. Purpose of the Role Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy () by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising. Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content. Key Responsibilities Corporate Partnerships and Engagement Support the Director of Partnerships in managing and delivering high-quality partnership activities, including: Organising employee volunteering sessions including mapping / tracking volunteer hours and activities (where possible) Organising and supporting group visits, insight events, and work experience placements (as needed) Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities Fundraising activities and events organised by corporate partners Liaise with LHPs to coordinate partnership activity across different regions. Maintain accurate partnership records and activity tracking in NHP s CRM. Communications and Collaboration Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities. Support the preparation of partnership updates, impact stories, and social media content. Contribute to internal communications about partnership successes and learning. Support the rest of the NHP team from time to time, as required. Community Fundraising, Individual Giving and Supporter Engagement Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise). Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities. Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments) Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged. Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up) Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP. Support the development of our long-term individual goals (one-off donations and regular giving via our website) Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention. Track and evaluate community fundraising and individual giving performance and supporter feedback. Maintain accurate CRM records of donor giving/community fundraising Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters Find out more If you re excited by the opportunity to build something transformative , we d love to hear from you. You are invited to join the an online briefing about NHP and this role. When: Monday 16th March at 12.30pm Please register in advance for this meeting: After registering, you will receive a confirmation email with further information about how to join. How to Apply To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 9am Friday 20th March . We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview. We do not accept unsolicited CVs from recruitment agencies. Interviews Shortlisted candidates will be invited to an in-person interview on Monday 30th March at the NHP Office in Crewe. Further details will be provided to shortlisted candidates. Safeguarding Statement NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. General Requirements: Right to work in the UK, two professional references, and a DBS check.
The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved. As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer. 1. Talent Acquisition Strategy Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. Build diverse candidate pools, and create initiatives to attract and retain diverse talent. Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration. Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. Continuously review our process to drive improvements and change, especially through the use of emergent technologies. Work closely with colleagues in our youth outreach programme Co-Pilot to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. 2. Transactional Recruitment Management Create and deliver an annual international recruitment action and promotional plan Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interacts and synergizes seamlessly with our existing central campaign operations Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. Overseeing the development and maintenance of physical resources for overseas recruitment Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI Leading in the development of the Online Recruitment Journey Leading in the recruitment of UK roles Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign. Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. Work with the UK and International HR Managers to support a seamless onboarding process for all joiners 3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience Overseeing MAF UK s assessment processes and assisting with interviews where required Liaising with MAF International (MAFI) to discuss candidates potential fit for overseas roles Managing our use of UK psychometric assessment 4. Envisioning and delivering new initiatives to attract and build our talent pipeline Overseeing and driving proactive digital acquisition using LinkedIn and other platforms Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives Raising awareness and leveraging team support for recruitment initiatives Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective Designing and implementing approaches to encourage greater diversity with applicants Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. 5. Partnership Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units Member of the MAFI Recruitment Steering Group Establishing or contributing to recruitment learning circles with other Engagement Units Support efforts to integrate into one global entity from a recruitment perspective Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future 6. Management Overall management of the relationship portfolios and specific management of Premium enquirers portfolio Line manage, coach, develop and champion the Talent Acquisition Officer Participating in MAF UK organisation development initiatives and policy review Managing own time effectively to maximize organisational benefit Lead on the overall management and administration of the Applicant Tracking System 7. Legal, finance and professional Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process Preparing and managing the recruitment budget Modeling self-leadership through continual professional development 8. Travel This role will involve some travel within the United Kingdom, particularly around the events season. Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. DIMENSION AND LIMITS OF AUTHORITY: Expenditure up to agreed budget. Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. Decision making within agreed parameters. TASKS COMMON TO ALL MANAGERS: Role modelling of organisational values and beliefs Contributing to the shared spiritual life of the MAF UK team as a Christian mission Attendance and participation in team and corporate times of biblical reflection and prayer Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams Keeping line manager informed of all relevant information in a timely manner Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged Abiding by Safeguarding . click apply for full job details
Mar 10, 2026
Full time
The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved. As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer. 1. Talent Acquisition Strategy Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. Build diverse candidate pools, and create initiatives to attract and retain diverse talent. Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration. Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. Continuously review our process to drive improvements and change, especially through the use of emergent technologies. Work closely with colleagues in our youth outreach programme Co-Pilot to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. 2. Transactional Recruitment Management Create and deliver an annual international recruitment action and promotional plan Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interacts and synergizes seamlessly with our existing central campaign operations Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. Overseeing the development and maintenance of physical resources for overseas recruitment Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI Leading in the development of the Online Recruitment Journey Leading in the recruitment of UK roles Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign. Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. Work with the UK and International HR Managers to support a seamless onboarding process for all joiners 3. Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience Overseeing MAF UK s assessment processes and assisting with interviews where required Liaising with MAF International (MAFI) to discuss candidates potential fit for overseas roles Managing our use of UK psychometric assessment 4. Envisioning and delivering new initiatives to attract and build our talent pipeline Overseeing and driving proactive digital acquisition using LinkedIn and other platforms Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives Raising awareness and leveraging team support for recruitment initiatives Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective Designing and implementing approaches to encourage greater diversity with applicants Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. 5. Partnership Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units Member of the MAFI Recruitment Steering Group Establishing or contributing to recruitment learning circles with other Engagement Units Support efforts to integrate into one global entity from a recruitment perspective Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future 6. Management Overall management of the relationship portfolios and specific management of Premium enquirers portfolio Line manage, coach, develop and champion the Talent Acquisition Officer Participating in MAF UK organisation development initiatives and policy review Managing own time effectively to maximize organisational benefit Lead on the overall management and administration of the Applicant Tracking System 7. Legal, finance and professional Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process Preparing and managing the recruitment budget Modeling self-leadership through continual professional development 8. Travel This role will involve some travel within the United Kingdom, particularly around the events season. Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. DIMENSION AND LIMITS OF AUTHORITY: Expenditure up to agreed budget. Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. Decision making within agreed parameters. TASKS COMMON TO ALL MANAGERS: Role modelling of organisational values and beliefs Contributing to the shared spiritual life of the MAF UK team as a Christian mission Attendance and participation in team and corporate times of biblical reflection and prayer Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams Keeping line manager informed of all relevant information in a timely manner Complying with statutory and organisational requirements for the proper handling of personal and sensitive data and ensuring good personal data handling practices are developed, reviewed, and encouraged Abiding by Safeguarding . click apply for full job details
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Mar 09, 2026
Full time
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 09, 2026
Contractor
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
A regional healthcare provider in the United Kingdom is looking for a Development and Placement Officer to manage volunteering opportunities. You'll support the Voluntary Services Manager while coordinating volunteers across different sites. This role requires excellent communication skills and a strong understanding of mental health, along with the ability to engage with diverse communities. The position offers a supportive and flexible working environment with numerous employee benefits, including well-being support and career development opportunities.
Mar 06, 2026
Full time
A regional healthcare provider in the United Kingdom is looking for a Development and Placement Officer to manage volunteering opportunities. You'll support the Voluntary Services Manager while coordinating volunteers across different sites. This role requires excellent communication skills and a strong understanding of mental health, along with the ability to engage with diverse communities. The position offers a supportive and flexible working environment with numerous employee benefits, including well-being support and career development opportunities.
Forest Court is offering an exciting opportunity for an experienced and ambitious individual to join the team as a Reablement Lead. Here, you will be able make a real difference primarily, embedding strengths-based approaches to work with individuals to maximise their potential. Forest Court is one of four Hampshire County Council Care locations pivotal in the delivery of Adults' Services' strategic plan. Central to this strategy is The Discharge to Assess provision. This service supports individuals to leave hospital when safe and appropriate to do so, providing continued care and assessment outside of the hospital environment. Individuals can then receive a continued multi-agency support to achieve their desired goals and outcomes. What you'll do: Lead and embed strengths-based approaches to support individuals in maximising their potential. Support the Registered Manager in delivering high standards of person-centred, holistic care. Play a key role in the Discharge to Assess provision, helping individuals transition safely from hospital to continued care. Collaborate with hospital and community teams to provide short-term reablement and assessment placements. Provide leadership to the staffing team, promoting independence and developing quality working practices. What we're looking for: Relevant professional registration such as Occupational Therapist, Physio Therapist, ROVI, RGN or Social Worker. Proven experience working with older people with complex care needs, ideally in a hospital or clinical setting. Passionate about supporting residents to achieve independence and meaningful outcomes. Strong communication and interpersonal skills, with the ability to work in a fast-paced, transitional environment. Positive attitude, dynamic approach, and natural problem-solving abilities. Committed to creating meaningful change and delivering high-quality care. Why join us? Make a difference: Help ensure our residents can participate in meaningful activities, communicate effectively and manage daily living tasks. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others. Watch this short video to find out more about the important work our Older Adults Residential Teams do. Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community. Professional growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in the care sector. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. This role involves some nights, weekend and bank holidays working, for which enhancements are paid in line with the HCC salary policy. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Other roles you may be searching for: Occupational Therapist, Physiotherapist, Sensory Services Officer, Nurse, Social Worker, Community Care Lead, Hospital Discharge, Adult Social Care
Mar 06, 2026
Full time
Forest Court is offering an exciting opportunity for an experienced and ambitious individual to join the team as a Reablement Lead. Here, you will be able make a real difference primarily, embedding strengths-based approaches to work with individuals to maximise their potential. Forest Court is one of four Hampshire County Council Care locations pivotal in the delivery of Adults' Services' strategic plan. Central to this strategy is The Discharge to Assess provision. This service supports individuals to leave hospital when safe and appropriate to do so, providing continued care and assessment outside of the hospital environment. Individuals can then receive a continued multi-agency support to achieve their desired goals and outcomes. What you'll do: Lead and embed strengths-based approaches to support individuals in maximising their potential. Support the Registered Manager in delivering high standards of person-centred, holistic care. Play a key role in the Discharge to Assess provision, helping individuals transition safely from hospital to continued care. Collaborate with hospital and community teams to provide short-term reablement and assessment placements. Provide leadership to the staffing team, promoting independence and developing quality working practices. What we're looking for: Relevant professional registration such as Occupational Therapist, Physio Therapist, ROVI, RGN or Social Worker. Proven experience working with older people with complex care needs, ideally in a hospital or clinical setting. Passionate about supporting residents to achieve independence and meaningful outcomes. Strong communication and interpersonal skills, with the ability to work in a fast-paced, transitional environment. Positive attitude, dynamic approach, and natural problem-solving abilities. Committed to creating meaningful change and delivering high-quality care. Why join us? Make a difference: Help ensure our residents can participate in meaningful activities, communicate effectively and manage daily living tasks. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others. Watch this short video to find out more about the important work our Older Adults Residential Teams do. Supportive environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community. Professional growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in the care sector. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. This role involves some nights, weekend and bank holidays working, for which enhancements are paid in line with the HCC salary policy. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Applicants can expect to hear from us within two weeks of the advertised closing date. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Other roles you may be searching for: Occupational Therapist, Physiotherapist, Sensory Services Officer, Nurse, Social Worker, Community Care Lead, Hospital Discharge, Adult Social Care
Social Worker - Adults Multi-Disciplinary Team Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Independent Reviewing Officer to work full time based in Slough. The salary for this IRO job is up to £58,224 per annum. To chair Looked After Children reviews and other complex meetings (e.g. placement disruption meetings) in accordance with government guidance and local procedures. To ensure that children and young people participate appropriately in their meetings, and that their wishes and feelings are always fully considered and appropriately weighted, alongside the views of parents, carers and the input of multi agency professionals. To ensure that all children reviewed have an effective Care Plan, which clarifies the objectives to be met, by whom, within what timescales and the actions to be taken if they are not met. To implement and monitor agreed quality standards, performance indicators and outcomes, as agreed with responsible managers, ensuring that these meet local and national targets. To assist in the collection of a range of statistical and other data. To provide and present reports as required. To provide effective monitoring and challenge where a child's plan is not progressing and drift/delay is evident. To contribute to service planning and take an active part in inter agency forums, including participating in the planning and delivery of relevant training and CP Reports. To undertake additional duties as required, commensurate with the level of the job. To contribute to the promotion and review of the service to meet the changing priorities of Slough Children First in line with the Government and local policy. To take an active part in inter agency forums, including participating in the planning and delivery of relevant training in relation to CLA. To participate in Slough Children First's audit programme completing core and thematic activity as required. Requirements of this IRO job: A professional Social Work qualification or equivalent. Registered or eligible for registration. Have a good working knowledge of the relevant legislation. Contact: This IRO job is advertised by Alex Moon; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
Mar 06, 2026
Full time
Social Worker - Adults Multi-Disciplinary Team Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for an Independent Reviewing Officer to work full time based in Slough. The salary for this IRO job is up to £58,224 per annum. To chair Looked After Children reviews and other complex meetings (e.g. placement disruption meetings) in accordance with government guidance and local procedures. To ensure that children and young people participate appropriately in their meetings, and that their wishes and feelings are always fully considered and appropriately weighted, alongside the views of parents, carers and the input of multi agency professionals. To ensure that all children reviewed have an effective Care Plan, which clarifies the objectives to be met, by whom, within what timescales and the actions to be taken if they are not met. To implement and monitor agreed quality standards, performance indicators and outcomes, as agreed with responsible managers, ensuring that these meet local and national targets. To assist in the collection of a range of statistical and other data. To provide and present reports as required. To provide effective monitoring and challenge where a child's plan is not progressing and drift/delay is evident. To contribute to service planning and take an active part in inter agency forums, including participating in the planning and delivery of relevant training and CP Reports. To undertake additional duties as required, commensurate with the level of the job. To contribute to the promotion and review of the service to meet the changing priorities of Slough Children First in line with the Government and local policy. To take an active part in inter agency forums, including participating in the planning and delivery of relevant training in relation to CLA. To participate in Slough Children First's audit programme completing core and thematic activity as required. Requirements of this IRO job: A professional Social Work qualification or equivalent. Registered or eligible for registration. Have a good working knowledge of the relevant legislation. Contact: This IRO job is advertised by Alex Moon; if you are interested in this position please click above to apply now. Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning 'Best Candidate Care' at the Recruiter Awards as well being a two time finalist for the same award. Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI). With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
The starting salary for this position is 36,873 per annum based on a 36-hour working week. Are you a dynamic, resilient, and motivated individual who is looking for an opportunity to develop your experience and knowledge in children looked after and care leavers services? If so, then this may be the ideal job for you. We are looking for a Resource Review Officer in the Resource Review team which sits within the Gateway to Resources Service. Our Offer to You 28 days' holiday, rising to 31 days after 5 years' service (pro rata) Option to buy up to 10 days of additional annual leave (pro-rata) A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year (pro-rata) Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role The Resource Review team is a supportive and developing team who work in partnership with other professionals and agencies to ensure that children and young people live in suitably matched placements that will achieve positive outcomes. This could be within foster care, children's homes or supported accommodation/semi-independent accommodation. The team undertake quality assurance and contract management visits to ensure that children and young people are properly safeguarded in the homes that they live in and that their outcomes are promoted. As Resource Review Officer , you will be required to undertake visits to providers around the country where children and young people are living. For this role, you will need a good understanding of the legislation and frameworks around regulated and unregulated providers along with an understanding of the needs and lived experience of Children Looked After and Care Leavers. Ideally, you will have worked within either fostering, children's homes or supported accommodation services. You will need to have good organisational skills and able to manage your time effectively. You will need excellent communication skills as well as strong analysis and report writing skills. You will also need to possess the ability to work in partnership with a range of internal and external partners. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A strong commitment to safeguarding children and young people in all aspects of work. Experience in supported accommodation, fostering agencies, or residential children's homes, with knowledge of relevant legislation for Children Looked After and Care Leavers. Excellent communication and stakeholder engagement skills, alongside strong analysis and report writing abilities. Ability to prioritise, multi-task, and thrive in a high-pressure environment, with flexibility to travel and stay overnight when required. A motivated, solution-focused approach and understanding of the needs of children and young people, including how to meet those needs effectively. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please explain a scenario where you identified a safeguarding concern for a child or young person. Please evidence how you assessed their needs, and what actions were taken in line with statutory guidance. What skills did you use and what was the outcome? Describe a complex situation you handled that impacted services for children or young people. How did you coordinate with internal and external stakeholders, and how did your communication affect decisions or outcomes. Give an example of a time you had to produce a high-quality report under pressure. What information did you use, and what was the result? Based on the essential qualifications, experience, skills, and personal attributes outlined in the job specification, please describe any relevant skills and experience you have-whether from previous roles or other contexts-that would help you succeed in this role. The job advert closes at midnight on Sunday 12th March 2026 with interviews planned to follow. You will be required to complete a written exercise as part of the interview process. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. We look forward to receiving your application. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 05, 2026
Full time
The starting salary for this position is 36,873 per annum based on a 36-hour working week. Are you a dynamic, resilient, and motivated individual who is looking for an opportunity to develop your experience and knowledge in children looked after and care leavers services? If so, then this may be the ideal job for you. We are looking for a Resource Review Officer in the Resource Review team which sits within the Gateway to Resources Service. Our Offer to You 28 days' holiday, rising to 31 days after 5 years' service (pro rata) Option to buy up to 10 days of additional annual leave (pro-rata) A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year (pro-rata) Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role The Resource Review team is a supportive and developing team who work in partnership with other professionals and agencies to ensure that children and young people live in suitably matched placements that will achieve positive outcomes. This could be within foster care, children's homes or supported accommodation/semi-independent accommodation. The team undertake quality assurance and contract management visits to ensure that children and young people are properly safeguarded in the homes that they live in and that their outcomes are promoted. As Resource Review Officer , you will be required to undertake visits to providers around the country where children and young people are living. For this role, you will need a good understanding of the legislation and frameworks around regulated and unregulated providers along with an understanding of the needs and lived experience of Children Looked After and Care Leavers. Ideally, you will have worked within either fostering, children's homes or supported accommodation services. You will need to have good organisational skills and able to manage your time effectively. You will need excellent communication skills as well as strong analysis and report writing skills. You will also need to possess the ability to work in partnership with a range of internal and external partners. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: A strong commitment to safeguarding children and young people in all aspects of work. Experience in supported accommodation, fostering agencies, or residential children's homes, with knowledge of relevant legislation for Children Looked After and Care Leavers. Excellent communication and stakeholder engagement skills, alongside strong analysis and report writing abilities. Ability to prioritise, multi-task, and thrive in a high-pressure environment, with flexibility to travel and stay overnight when required. A motivated, solution-focused approach and understanding of the needs of children and young people, including how to meet those needs effectively. To apply, we request that you submit a CV and you will be asked the following 4 questions: Please explain a scenario where you identified a safeguarding concern for a child or young person. Please evidence how you assessed their needs, and what actions were taken in line with statutory guidance. What skills did you use and what was the outcome? Describe a complex situation you handled that impacted services for children or young people. How did you coordinate with internal and external stakeholders, and how did your communication affect decisions or outcomes. Give an example of a time you had to produce a high-quality report under pressure. What information did you use, and what was the result? Based on the essential qualifications, experience, skills, and personal attributes outlined in the job specification, please describe any relevant skills and experience you have-whether from previous roles or other contexts-that would help you succeed in this role. The job advert closes at midnight on Sunday 12th March 2026 with interviews planned to follow. You will be required to complete a written exercise as part of the interview process. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. We look forward to receiving your application. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Housing Solutions Officer - Temporary Contract Hourly Rate: 15.06 Contract Duration: Until end of June 2026 Location: Exeter, EX1 (hybrid with minimum 40% worked in the office). We are seeking a committed and knowledgeable Housing Solutions Officer to join our team on a temporary basis. This role is critical in delivering high-quality housing advice and support to individuals who are homeless or at risk of homelessness, ensuring the Council's statutory duties under the Homelessness Reduction Act 2018 are fulfilled. Key Responsibilities: Provide comprehensive housing advice face-to-face, by phone, and email across a wide range of housing issues. Conduct initial assessments and investigations for individuals presenting as homeless or threatened with homelessness. Manage a caseload and determine duties under the Homelessness Reduction Act, offering person-centred advice and advocacy. Liaise with external agencies including outreach services, hostel providers, and support organisations to develop creative housing solutions. Take proactive steps to prevent homelessness, including interventions to help clients retain or regain accommodation. Safeguard vulnerable clients by working with relevant services and making referrals where necessary. Deputise for colleagues as required to maintain service standards and ensure timely placement into temporary accommodation. Contribute to government targets and strategic objectives through data collection and reporting. Attend multi-agency review meetings and relevant training sessions. Desirable Experience: Prior experience working with homeless individuals. Strong background in casework and advocacy. In-depth understanding of housing legislation, including Case Law and the Homelessness Reduction Act 2018. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals. If you have the relevant experience and a proactive approach, we encourage you to apply. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Mar 04, 2026
Seasonal
Housing Solutions Officer - Temporary Contract Hourly Rate: 15.06 Contract Duration: Until end of June 2026 Location: Exeter, EX1 (hybrid with minimum 40% worked in the office). We are seeking a committed and knowledgeable Housing Solutions Officer to join our team on a temporary basis. This role is critical in delivering high-quality housing advice and support to individuals who are homeless or at risk of homelessness, ensuring the Council's statutory duties under the Homelessness Reduction Act 2018 are fulfilled. Key Responsibilities: Provide comprehensive housing advice face-to-face, by phone, and email across a wide range of housing issues. Conduct initial assessments and investigations for individuals presenting as homeless or threatened with homelessness. Manage a caseload and determine duties under the Homelessness Reduction Act, offering person-centred advice and advocacy. Liaise with external agencies including outreach services, hostel providers, and support organisations to develop creative housing solutions. Take proactive steps to prevent homelessness, including interventions to help clients retain or regain accommodation. Safeguard vulnerable clients by working with relevant services and making referrals where necessary. Deputise for colleagues as required to maintain service standards and ensure timely placement into temporary accommodation. Contribute to government targets and strategic objectives through data collection and reporting. Attend multi-agency review meetings and relevant training sessions. Desirable Experience: Prior experience working with homeless individuals. Strong background in casework and advocacy. In-depth understanding of housing legislation, including Case Law and the Homelessness Reduction Act 2018. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals. If you have the relevant experience and a proactive approach, we encourage you to apply. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Description Location : Worthing Base, covering Bognor Regis Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year. Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is 30th March 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Mar 04, 2026
Full time
Description Location : Worthing Base, covering Bognor Regis Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year. Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is 30th March 2026. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Description Location : Chichester Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Mar 04, 2026
Full time
Description Location : Chichester Base Salary : £27,942 per year Technical Premium : 5% additional to salary of £1,397 per year (based on base salary) effective from 1 April 2026 - reviewed annually. The technical premium is paid in addition to the base salary in recognition of the external benchmarking for the role. Conditions apply. Essential Car User Allowance: £1,000 per year Hours : 37 per week What you'll be doing: Southdown's Work & Wellbeing Service helps people accessing treatment for mental health support, back into employment. As an Employment Specialist, you'll be working in partnership with Sussex Partnership Foundation Trust and co-located within the Neighbourhood Mental Health Team, with some remote and community-based working. Working as part of the Secondary Mental Health Care team, you'll support clients in treatment for varied mental health issues, assisting them in securing sustainable paid employment in line with their preferences. You will deliver the Individual Placement and Support (IPS) model; providing person centred guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment. Do you understand the importance of work and the vital role it can play in the lives of those with mental health conditions? Here's a short video about a day in the life of our mental health Employment Specialist: We welcome applications from candidates with previous experience such as Employability Practitioner, Employment Specialist, Recruiter, Employment Advisor, Employment Support Officer, Career Specialist or Job Coach. Or you may be looking for a new challenge and believe you have the transferable skills to support individuals to fulfill their employment goals. Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Knowledge, skills and experience What you'll need for the role: You will need exceptional communication skills, be reactive to the differing needs of the client and be able to adapt your approach as appropriate. An understanding of the employment needs and challenges for people experiencing mental health issues Knowledge of the principles of co-production and a personalised care approach An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A full driving licence is essential along with access to your own vehicle or a vehicle insured for you What would be nice: Experience supporting clients experiencing mental health challenges, including those in crisis and/or facing complex challenges. Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
