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To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref 23518 The Skills You'll Need: Mandarin and English fluent. Solid infrastructure planning and implementation, server room management, virtualization platforms, network and storage administration, system monitoring, assets management, disaster recovery planning, and IT security compliance. Your New Salary: Competitive Depending on experience Fully office based Start: ASAP Permanent Reports to: Deputy Head of IT Mandarin speaking IT Junior Engineer - What You'll be Doing Each Day: Conduct IT infrastructure management, production operation management, IT asset management, business continuity management, disaster recovery, network management, vendor and third-party management, IT project management related tasks, and perform as Tier 2 IT Support. Incorporate with the IT Infrastructure Manager to ensure the smooth running of IT services in the Bank. Ensure that all network maintenance is conducted in accordance with our parent bank's instructions and local regulator; Perform maintenance and conduct changes for IT infrastructure and systems, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Compile operations and management procedures, conduct regular reviews and in turn make necessary changes so as to ensure thorough implementation of the IT policies; Incorporate with the IT Infrastructure Manager to ensure the smooth running of IT services in the Bank. Ensure that all network maintenance is conducted in accordance with our parent bank's instructions and local regulator; Incorporate with the IT Infrastructure Manager to ensure that the Bank's IT Disaster Recovery policy is comprehensive and that the policy and procedures are maintained up-to-date; Incorporate with the IT Infrastructure Manager to ensure that core network security reviews are undertaken as appropriate and ensure that all of the Bank's core network and desktops have an appropriate level of security; Incorporate with the IT Infrastructure Manager to maintain as well as support services for the operation of IT systems and applications. Draft IT manuals, procedures, guidelines of production management include IT infrastructure and IT systems (hardware and software). Follow the plans for IT infrastructure and systems on the basis of understanding, analysis and forecasting of demands of the various departments, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Conduct IT server room management, physical server and virtual machine platform, power supply management such as power generator and UPS, capacity and performance management. Conduct IT asset management such as servers, network devices, storage server, PC and laptop, video conference, landline, hardware and software inventory, configuration management. Produce relevant report. Implement IT infrastructure and systems include servers, storage, network device, backup system, AD, WSUS, UPS, power plant, phone, printer, virtual system maintenance include vCenter, ESXi, vmware, Ctrix etc. Execute the monitoring and solve issues in case happen. Incorporate with IT Infrastructure Manager to implement the security program of the computer and telecommunications systems and delegate powers to authorized users. Incorporate with IT Infrastructure Manager to formulate computer disaster recovery plans and arrange for relevant tests to ensure that the plan is compliant with the regulator's requirements. Liaise with HO and Data Center in relation to the task of IT Systems. Prepare reports to HO and Data Centre. Guide and train bank staff with IT knowledge. Mandarin speaking IT Junior Engineer - The Skills You'll Need to Succeed: English & Chinese (Mandarin) - fluent both oral and written. Microsoft Server and Desktop operating systems (2019 Server/Win10,11) Core Microsoft Infrastructure technologies and solutions (Exchange, AD, RDS, DFS) Systems Virtualization (VMware, vSphere) Backup technologies (Veeam, Backup Exec, System Recovery, Endpoint Protection, LTO) Server hardware maintenance and troubleshooting Hardware firewalls and router configuration Switching (HP, Cisco, Juniper, Huawei) System and network monitoring. MCSA-Microsoft Windows Server 2008/2012/Office365 MCSE- Microsoft Certified Solution Expert MCITP-Microsoft Certified IT Professional VMware Certified Professional CCNA/CCNP. Start date: ASAP Working hours: 9am to 5pm Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

IT Systems Engineer Wiltshire College & University Centre - Trowbridge Campus, with up to 2 days remote home working Are you an experienced IT professional with a background in infrastructure, servers, operating systems and technical services and are looking for an opportunity to develop your career? This role offers the chance to join a forward-thinking College where technology plays a vital role in supporting teaching, learning and business operations across multiple campuses. As an IT Systems Engineer at Wiltshire College & University Centre, you will be responsible for the implementation, support and continuous improvement of the College's core IT infrastructure, helping to ensure systems remain secure, resilient and fit for purpose. Working across servers, networking, Microsoft 365, cloud services, cyber security and business-critical systems, you will troubleshoot complex technical issues, deliver infrastructure projects and contribute to service enhancements that make a real difference to staff and students. You will work closely with colleagues, suppliers and stakeholders to maintain high service standards, support digital transformation initiatives and help shape the future development of the College's technology environment. What We Offer Salary: £39,258 per year Contract Type: Permanent, Full-Time 37 hours per week, 52 weeks per year Hybrid Working: Trowbridge Campus, with up to 2 days remote home working Year-Round Employment: No unpaid breaks between contracts Outstanding Benefits • Local Government Pension Scheme • 30 days paid annual leave plus 8 paid bank holidays • College closure and wellbeing days, including a 2-week paid Christmas closure • Electric Vehicle Scheme • Employee Assistance Programme • Free On-Site Gyms • Lifestyle Discounts • Cycle-to-Work Scheme • Professional Development and career progression • Additional staff perks and discounts A stable role with benefits that support your life today and your future tomorrow. What You'll Do • Monitor, maintain, and optimise server hardware, software, operating systems, and IT infrastructure • Troubleshoot server and infrastructure issues, analyse system logs, and identify root causes • Monitor system performance and proactively resolve potential issues • Maintain security through updates, patches, backups, and access controls • Support the reliability, availability, and recovery of critical IT systems • Work with the wider IT team to maintain secure, up-to-date systems • Support infrastructure upgrades, projects, and new technologies • Maintain technical documentation and system records What You'll Bring • Level 3 qualification or above in IT, Computing, Networking, or a related discipline • Relevant certifications such as CompTIA Server+, AZ-800, or similar, or a willingness to work towards achieving this qualification • Experience in IT infrastructure, systems administration, server support, or a similar role • Good knowledge of Windows Server and Microsoft technologies • Understanding of networking, security, backups, and system monitoring • Strong troubleshooting and problem-solving skills • Good communication and organisational skills • A proactive approach and willingness to learn and develop Why Choose This Path? Build a meaningful career in IT - without: • Repetitive corporate IT work with little purpose • Unstable or short-term contracts • Limited opportunities to develop your technical skills • Being disconnected from the people your work supports A role where your expertise keeps systems secure, technology running, and education moving forward. Make a move that truly pays off If you're ready for a secure, rewarding IT role where you can solve problems, develop your skills, and make a genuine difference, we'd love to hear from you. Your technical skills could help power the future of education. Closing Date: 26/09/26 Please note: Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, located at the bottom of this page as a downloadable document. Vacancies may close early if sufficient applications have been received; therefore, we would encourage you to submit your application as soon as possible. Safer Recruitment Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in 'Keeping Children Safe in Education'. This involves conducting enhanced DBS checks, including checks against the children's barred list, and other employment verifications, including an online presence review for shortlisted candidates. We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment. As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.

Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land's End to John O'Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. We are currently recruiting for an Senior Software developer Role Purposes The role is to develop, test, and maintain our software applications, provides technical leadership, and collaborates with stakeholders to meet business needs Main Accountabilities Application Development - 3 years + experience with creating Python, Django, ReactJS applications Experience in administering Microsoft SQL servers, PostgreSQL and other relational database management systems, maintenance plans, database user and security audit with a proven track record on how to achieve maximum database performance by analysing execution plans, indexes, query performance tuning and other SQL best practices. Proven and demonstrable experience in web programming using the Django framework Experience using HTML5, CSS3 and JavaScript, to create web apps from scratch, with strong attention to detail A solid understanding of how web applications work including security, session management, and best development practices Full understanding of the OWASP framework. Enforcement of the framework throughout all coding Create, maintain and coordinate backup mechanisms for the purposes of business continuity while maintaining a high level of data availability, in line with IT processes and procedures. Maintain/update current applications, always ensuring that change and release processes are followed. Work with BAs to ensure that solutions are fit-for-purpose and will deliver the expected benefits. Ensure that code is well documented, and that knowledge is shared wherever possible. Provide ongoing support for all code written. Provide application support for all related applications. Create and maintain application documentation. Adhere to Quality Management guidelines, as directed, in line with the framework of ISO 9001. Ensure own H&S, and that of colleagues by complying with both legal and policy requirements. To cover the full development lifecycle from design and planning through to development, testing and deliver Knowledge and Expertise Essential: Strong working knowledge of programming (Swift, ReactJS, Docker, Django, Python, HTML 5) and techniques thereof Excellent working knowledge of relational database management systems including SQL. Expertise in provision, implementation, maintenance and evolution of the e.surv data warehouse, databases and associated technology whilst also ensuring maximum performance from systems. Good working knowledge of the Linux and Windows command line interfaces. Good working knowledge of user interface design technologies. Ability to coach junior team members and help them develop Able to work appropriately with confidential and sensitive information Working using TDD or BDD Unit testing Desirable: Azure DevOps Experience of working with Scrum or Kanban, PSM, PSD Knowledge and full grasp of concepts surrounding data integrity and security in all aspects of development ITIL principles Knowledge of software development processes - SDLC ML experience Qualifications Relevant Degree or equivalent. 3 years' experience as a software developer Apply If you feel you match our requirements and are looking for your next career challenge, or for a confidential discussion on the full details of this role please contact Alka Tarafdar In your Application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs) e.surv is an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know. PRE EMPLOYMENT SCREENING - All of our employees have to pass a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process. LSL Property Services are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed HERE

Here at John Finch Computers, we have been providing professional computer support to home users for more than 20 years. About the role: We're looking for a motivated Cloud Support Specialist Apprentice to join our team and complete a Level 3 apprenticeship. This is a great opportunity to start or develop a career in cloud computing, IT support, and digital technologies. As a first point of contact for customers, you'll support Microsoft 365, Azure, and cloud-based applications while gaining hands-on experience in a professional environment. You'll learn how to troubleshoot technical issues, manage user accounts and permissions, maintain documentation, and deliver excellent customer support. Ideal for someone with a passion for technology, a willingness to learn, and an ambition to build a long-term career in cloud and IT services. Responsibilities: Provide first-line technical support via phone, email, and ticketing systems, escalating complex issues when needed Support Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and user account management Create and manage user accounts, permissions, password resets, and Microsoft Entra ID administration Troubleshoot issues across Microsoft 365, Windows, cloud services, hardware, peripherals, and basic networking Maintain accurate service desk records and contribute to internal documentation and knowledge bases Deliver friendly, professional customer support and build strong customer relationships Desirable skills and experience: It would be beneficial if candidates have some knowledge or experience of: Microsoft 365 Windows operating systems Cloud technologies Computer hardware Basic networking concepts Cyber security fundamentals IT administration Full UK driving licence ( essential ) The ideal candidate will: Have a genuine passion for technology and cloud services Be enthusiastic and eager to learn Communicate clearly and confidently with customers and colleagues Have excellent organisational skills and attention to detail Demonstrate initiative, motivation, and a positive attitude Be able to work both independently and as part of a team Show a willingness to continuously develop technical knowledge and professional skills Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject Non-standard entry with work experience: Relevant qualifications and/or work experience will be considered for applicants with potential to benefit from the programme. You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday 9am - 17:30pm Benefits: Salary: £17,000 - £19,000 per annum, depending on experience Ongoing training and career development opportunities Supportive and experienced team environment Future prospects: We invest in our people and are committed to promoting from within. You will gain practical experience and a nationally recognised Level 3 apprenticeship qualification. On successful completion you will be well placed to progress into more senior IT roles or further technical qualifications. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!

Adecco are pleased to be recruiting for 101 Call Handler to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: £12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Systems Engineer 6-Month Contract - Outside IR35 - Based in Sunderland VIQU are looking for a Systems Engineer to support a large global organisation and maintain their range of IT infrastructure and systems across the business. You will be working in their Infrastructure team supporting them with 3rd line queries covering both BAU activities and supporting in Projects Systems Administrator Experience/Skillset requirements: Microsoft 365 / Office 365 / Intune / Exchange Online Windows Server Active Directory Hyper-V or VMware ideally HCI (Hyper-Converged Infrastrucutre) Entra ID or Okta Basic Networking knowledge Any Storage, Disaster Recovery and Backup experience would be beneficial Systems Administrator Responsibilities: Provide 3rd Line technical and infrastructure support, resolving complex escalated incidents across infrastructure, networking and end-user computing environments. Maintain and support Windows Server, Microsoft 365, Intune, Okta and Identity & Access Management (IAM) environments. Provide technical support for infrastructure and migration projects, including server, platform and legacy on-premises file server migrations. Work closely with internal IT teams in an ITIL-based environment, contributing to projects, documenting solutions and implementing technical changes. The System Engineer must be able to commit to being onsite in Sunderland 2 days per week. Apply for the Systems Engineer role now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Role: Identity Security Architect Salary/Rate: c£450 - £550 (flex) per day inside IR35 or FTC c£90k Location: Mainly remote - approx 1 day per week London / Southampton Contract Duration: 6-months We are currently looking for an Identity Security Architect for our IT consultancy client. The Identity Security Architect role is mainly remote, based between approx. 1 day per week on site and the remainder working remotely. Office locations on offer are central London or Southampton, as preferred. The role can be offered as either a day rate contract between c£450-£550 per day inside IR35 on an umbrella solution or as a fixed term contract with a salary of £80-90k. Essential Skills / Experience required: Significant experience designing enterprise Identity and Access Management solutions. Strong architecture-level expertise with Microsoft Entra ID and Microsoft identity technologies. Strong understanding of Active Directory and hybrid identity architectures. Demonstrable experience designing Conditional Access strategies at enterprise scale. Strong knowledge of privileged access management and Microsoft Entra PIM . Experience with identity governance, lifecycle management and access certification. Strong understanding of modern authentication and federation protocols including OAuth 2.0, OpenID Connect, SAML and Kerberos. Experience designing passwordless and phishing-resistant authentication solutions. Strong understanding of Microsoft 365 and Azure security architecture. Experience designing identity controls as part of a Zero Trust security architecture . Ability to assess identity security posture and translate findings into prioritised remediation programmes. Experience operating in complex enterprise environments with multiple business units, applications and stakeholder groups. Role / Responsibilities: Define and deliver enterprise Identity & Access Management (IAM) architecture, primarily leveraging Microsoft Entra ID across cloud, hybrid and on-premises environments. Design secure authentication, authorisation and identity governance solutions for users, administrators, applications, workloads and external identities. Develop identity roadmaps, architecture standards, security patterns and technical governance frameworks. Architect and optimise Microsoft Entra capabilities including Conditional Access, ID Protection, PIM, Identity Governance, External ID, Access Reviews, Entitlement Management and Hybrid Identity solutions. Design hybrid identity integrations between Active Directory and Microsoft Entra ID, including strategies for passwordless and phishing-resistant authentication (FIDO2, Windows Hello for Business, Microsoft Authenticator and certificate-based authentication). Implement Zero Trust identity architectures, enforcing least privilege, risk-based access controls and secure administrative access models. Define privileged access strategies using Entra PIM, RBAC/ABAC, Just-in-Time (JIT) access and privileged account governance. Lead identity governance initiatives, including Joiner-Mover-Leaver (JML) processes, access certification, lifecycle automation and management of guest/external identities. Provide architectural guidance for application and workload identities, including OAuth 2.0, OpenID Connect, SAML, Enterprise Applications, App Registrations, Managed Identities and Service Principals. Establish governance for application permissions, secrets, certificates and workload credentials, reducing reliance on long-lived credentials. Ensure identity services integrate effectively with the wider Microsoft security ecosystem, including Defender, Sentinel, Intune, Purview and Azure security services. Conduct identity assessments, identify security and operational improvements, and mitigate risks related to privileged access, credential exposure and legacy authentication. Lead stakeholder workshops, translate business and security requirements into technical solutions, and produce architecture documentation, standards and migration roadmaps. Provide technical leadership, design assurance and governance support throughout project delivery, implementation and solution lifecycle. If you are interested in the above role, please click Apply Now and send a CV for quick review. Should you require reasonable adjustments at any point during the recruitment process, if there is a better way for us to communicate, please do let us know. Architect, Security Architect, Architecture, Governance, Security, IAM, IDAM, Identity And Access Management, Identity & Access Management, User Access Management, Identity Access Management, Privileged Access Management, Entra ID Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

System Administrator Location: North Somerset Job Type: Full-time - Site Based Salary: £35,000 . We are seeking a System Administrator to work collaboratively with various business teams to ensure the security, efficiency, and reliability of all IT systems. Day-to-Day of the Role: Infrastructure Operations & Maintenance: Maintain and administer servers, storage systems, and core infrastructure to ensure stability, availability, and performance. Server & Virtualisation Management: Manage virtual environments, configure virtual machines, and maintain host clusters. Networking & Connectivity: Support and troubleshoot network issues, maintain network documentation, and collaborate on network upgrades. Cloud Infrastructure Management: Administer cloud platforms, manage cloud-based servers, and implement cloud governance policies. Backup, Storage & Disaster Recovery: Maintain backup systems, test disaster recovery procedures, and manage storage solutions. Security & Compliance: Implement security measures, monitor vulnerabilities, and support compliance audits. Automation & Scripting: Use PowerShell to automate tasks and improve processes. Incident, Problem & Change Management: Serve as an escalation point for infrastructure issues, perform root cause analysis, and participate in change management processes. Hardware & Resource Management: Manage the lifecycle of infrastructure assets and ensure proper configuration of physical systems. Project Delivery & Continuous Improvement: Lead infrastructure projects, evaluate new technologies, and enhance system reliability and efficiency. Required Skills & Qualifications: Proven experience as a System Administrator or in a similar role. Strong commitment to customer service and high satisfaction levels. In-depth knowledge of Windows servers, networking, and cybersecurity. Familiarity with network protocols such as TCP/IP, DNS, DHCP. Experience with Cisco network hardware, including Meraki. Ability to manage multiple tasks and rapidly establish good working relationships Additional Responsibilities: Continuously work on tasks until completion, prioritizing multiple open cases. Establish and maintain effective working relationships with company staff to facilitate necessary repairs. Research new technologies to improve business operations. Support other IT assets such as telephones and security cameras. Provide analytics and reporting to the business. If you are interested in this position please apply online or for more information, please contact me on

? About Us Harris Academy Orpington opened in September 2016, joining the highly successful Federation of Harris academies in London and the senior leaders here are experienced in creating and running great schools and that is what we are doing in BR5. We are a community school that serves families in and around Orpington and we are well on our way towards providing an outstanding education for the students who come here. We want out students to succeed and have choices in their lives; to take control of their futures and achieve beyond their dreams. We are ambitious , tenacious and enterprising and committed to helping our students succeed. Our work as a Health Science Specialist school, with students being given access to recognised professional qualifications, work experience and careers is unique and is designed to help and support the whole community who are regularly invited into the Academy to hear from guest speakers. We have the most incredible facilities; with brand new science labs, 3 Main Halls, Dance Studios, 3 Astro Turfs, Drama Studios, dedicated Art and DT blocks, we are incredibly proud of the work that our students do here. We have developed a curriculum that is ambitious and broad. We believe in the need to nurture an appreciation of human creativity and achievement and have designed a curriculum that does just that. We aim to ensure that every student is inspired and supported to achieve his/her personal best and learning comes first. Our motto is "Together We Can" and if you are interested in joining us, we would be very keen to meet you. ? Summary Are you an IT professional looking to provide support in a thriving academy? We are currently looking to appoint an ICT and Reprographics Technician to provide an outstanding IT support service to the staff, students and trainee teachers at Harris Academy Orpington. Our new colleague will be kind and caring. At Harris Academy Orpington we have worked hard to create an environment where we look after and care for each other. Whilst being incredibly rewarding, working in schools can sometimes be hard. Colleagues at Harris Academy Orpington know that we work together as a team and we look out for each other; the environment here is one of care, nurture and support along with a bit of challenge! ? Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical support, advice and guidance to staff, students and trainee teachers Ensuring that all incidents and service requests are logged appropriately Retaining ownership of all incident and service request tickets and ensuring staff are regularly updating, re-routing or escalating where necessary to achieve resolution. Identifying, implementing and documenting Known Issues and workarounds for desktop related issues Ensuring that Academy incidents and service requests are resolved within the target resolution time Imaging, deploying and maintaining Windows 10 based PCs, Laptops and tablets, and Apple OS iMacs and iPads Installing, configuring and maintaining computer peripheral equipment Installing and testing new software and software updates and upgrades Installing, configuring and maintaining VoIP telephones Familiarising yourself with the network infrastructure and associated documentation Ensuring that the server and network infrastructure at both locations are regularly checked and maintained Working with the IT Service Manager and Infrastructure team to support the on-site infrastructure elements such as physical & virtual servers, UPS's and other networked devices Administering Active Directory user login accounts Managing Active Directory Distribution and Security groups within the Academy With the assistance of the Federation IT Service Manager, ensuring that all Academy systems documentation is maintained and updated as required. Delivering the IT support service in accordance with ITIL and HarrisNET principles. Updating and maintaining the IT assets in both locations as listed in the CMDB Planning and managing the work of Central Reprographics, including photocopying, design and production of resources to support teaching and learning Qualifications & Experience We would like to hear from you if you have: Good verbal and written communication skills The ability to self-manage, organise, and prioritise tasks and work under pressure A demonstrable track record of balancing priorities and working to strict timescales to deliver results on time and to a high quality Flexibility and adaptability Good knowledge of Microsoft products, including Office 365 and Office 2016, SharePoint and other desktop related software products Excellent troubleshooting skills, backed by a clear, analytical approach to problem solving A minimum of two years' experience of carrying out a similar, client facing role in either the primary or secondary education sector Recent experience of working in an on-site IT based, Customer Service environment Proven experience of supporting Microsoft products Proven experience of managing Active Directory user accounts Recent experience of supporting Apple products Recent experience of supporting Windows 10 PCs, laptops and tablets For a full job description and person specification, please download the Job Pack. ? Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes an Annual Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benef

Job Title: 1st Line Support Engineer Location : Office based - Brighton Job Type: Permanent, Full-Time Reports to: Helpdesk Manager About Trident At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a- friend bonus scheme. About the Role We seek a passionate individual to join our team looking to progress their expertise and knowledge. As a 1st Line Support Engineer , you will be the first point of contact for resolving IT issues and providing outstanding customer service. This role requires a combination of technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining a good awareness of the commercial element of the role. The key role responsibilities Answering support queries via phone, email and via the ticketing system. Troubleshoot and resolve hardware, software, and network issues. Troubleshooting helpdesk tickets via remote access. Assist users with login problems, password resets, and application issues. End-to-end ownership and resolution of 1st line tickets in line with Trident's SLA's/KPI's. Providing regular updates to clients on the progress of their tickets. Working ad-hoc on tasks requested. Working independently and as part of a team, ensuring clarity of client requirements and assisting with smooth client experience. On-budget, successful, and profitable delivery of an "exceptional customer experience" . Continued assessment of security, integrity, and availability both internally and in part of Trident's service. About You We welcome candidates with experience in the following technologies, though not all are essential: Microsoft Windows & Mac operating systems and other common applications. Microsoft Office components such as Word, Excel, Outlook, etc. support. Microsoft 365 & Active Directory administration and support. General understanding of networking principles (IP addressing, DNS, DHCP, etc). A flair for troubleshooting, communication, and exceptional customer service. Effective communication skills, both written and verbal. Be flexible and adaptable to situations and changing requirements. Strong task and time management. MSP experience and a relevant IT qualification, such as CompTIA A+ or a Microsoft qualification would be desirable. Next Steps If you are looking for an opportunity to develop your career within a growing and people- focused organisation, we would love to hear from you. Apply today to be considered for this exciting 1st Line Support Engineer opportunity: Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value. Please note this role may be advertised under a different title than that used internally.

IT Support Engineer Salary: £30,000 per annum Full-time We are recruiting on behalf of our client for an experienced IT Support Engineer to join their technical support team. This is a varied, customer-facing role involving remote and on-site support, troubleshooting, infrastructure maintenance and technical escalation. Key Responsibilities Troubleshoot Microsoft, hardware, software, server and networking problems. Attend customer sites for support, consultancy and proactive maintenance. Manage and monitor servers, backups, networks, firewalls and security systems. Administer and support Microsoft 365, Active Directory, Azure and Windows Server. Monitor patching and alerts using RMM solutions. Maintain accurate technical documentation and support records. Assist with mentoring and developing Junior Engineers. The Candidate: Strong Microsoft experience, including Windows Server, Active Directory, Azure and Microsoft 365. Good knowledge of networking and infrastructure. Experience providing on-site, customer-facing technical support. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. If you're an experienced IT Support Engineer looking for a varied role with opportunities to develop your technical skills please contact Paige Bevan on or email .

We are looking for an enthusiastic IT Support Engineer to provide on-site IT support within a school environment in Croydon. This is an excellent opportunity to work with modern technologies and support a growing IT infrastructure that underpins teaching and learning. Croydon, London £25,000 - £30,000 Key Responsibilities Provide 1st and 2nd line IT support to staff and users. Troubleshoot and resolve hardware, software, and network issues. Administer and maintain the school's IT systems and network. Support PCs, laptops, mobile devices, and audio-visual equipment. Ensure users are kept informed throughout the resolution process. Skills & Experience Experience supporting some of the following technologies: Windows 11 and Microsoft 365 Microsoft Server 2019 / 2022 / 2025 Wired and wireless networks, firewalls, and content filtering PCs, laptops, mobile devices, and AV systems About You Strong customer service and communication skills. Logical problem-solver with a proactive approach. Passionate about technology and helping users of varying technical abilities. Relevant IT qualifications are advantageous. Additional Information Ongoing training and development provided. Applicants must live within a commutable distance of Croydon. An enhanced DBS check will be required for the successful candidate.

Job Title: Technical Consultant Location : Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports to: Professional Services Manager About Trident At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions to our clients, combining hands-on technical expertise with strong consultancy skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets. Travelling to client sites to deliver technical services, including project work and escalated support. Installing, configuring, and upgrading hardware and software, including servers, PCs, networking equipment, and cloud-based systems. Managing and documenting incidents, service requests, and resolutions accurately. Conducting onsite audits, surveys, and assessments across infrastructure and network environments. Working independently and collaboratively to understand client requirements and deliver effective solutions. Client Engagement & Training Delivering clear and effective end-user training on new and existing systems, ensuring successful adoption of solutions. Providing guidance and supporting to clients to improve system utilisation and efficiency. Building strong client relationships by communicating technical concepts in a clear, professional, and accessible manner. About You Strong experience with Microsoft technologies, including Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online); Azure administration and cloud solutions; Windows Server (AD, DNS, DHCP, Group Policy). Demonstrable SharePoint administration and user support/training capability Experience with virtualisation technologies (VMware/Hyper-V). Firewall products such as SonicWALL, PaloAlto, Fortinet and WatchGuard. Networking principles including VLAN's, LAGS, VPN's and routing. Backup & disaster recovery solutions such as StorageCraft, Veeam and N-Able, etc. Strong troubleshooting and problem-solving skills. Proven experience in a customer-facing technical or consulting role. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. A proactive and solution-oriented mindset, with ownership of tasks through to completion. A strong focus on customer service, balanced with commercial awareness. Ability to work both independently and as part of a team. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting Technical Consultant opportunity: Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value. Please note this role may be advertised under a different title than that used internally.

Our client, a leading business in the IT Sector is seeking a strong 1st Line Engineer to join them on a full-time, permanent basis. Due to a busy period and business growth our client is looking for a 1st Line Engineer to join their experienced team. The ideal candidate will have a minimum of 1 years' commercial experience in a 1st Line role where you have provided technical support to a range of clients, confident liaising with colleagues, clients and third parties of all levels. Due to the nature of the role candidates will be required to have access to their own vehicle. Key Responsibilities: Act as the first point of contact for clients with technical queries Writing and updating user and system documentation Manage technical tickets while escalating to senior Engineers when necessary Work on day-to-day support tasks and ad-hoc project work Provide a consistent and high-level of communication and customer service to clients both over the phone and via email Key Experience: Basic networking, including TCP/IP, DNS Server administration, including User Accounts Admissions and Permissions Understanding of MS 365 Understanding of MS SharePoint Good understanding of Windows Server Excellent communication skills, confident working with colleagues and clients of all levels Able to work both independently and as part of the wider team High-level of customer service, ensuring clients are managed effectively whilst prioritizing tasks This is an excellent opportunity to join a thriving MSP who are leaders within their field. You will be joining a knowledgeable and successful team with the opportunity to learn, grow and develop your IT career. CVs are being reviewed, so please apply now for immediate consideration.

We are looking for an experienced Service Desk Analyst for one of our NHS customers in the North West to join their ICT Service Desk for a 12-month engagement. Working as the first point of contact for ICT queries, you will be responsible for logging, triaging, diagnosing and resolving incidents and service requests, ensuring users receive timely and effective support in line with agreed Service Level Agreements (SLAs). This role requires excellent customer service skills combined with a strong technical understanding of desktop environments, Microsoft technologies, Active Directory and IT Service Management processes. Experience working in a 1st line IT support or Service Desk environment. Experience using an ITSM ticketing system. Strong knowledge of Microsoft Windows desktop environments and Microsoft 365. Experience supporting Active Directory and user account administration. Excellent troubleshooting and problem-solving skills. Strong customer service and communication skills. Ability to manage priorities and work effectively under pressure.

Adecco are pleased to be recruiting for Switchboard Operator's to work within the Lincolnshire Police Force Are you ready to take the lead as the first point of contact for a vital organisation in law enforcement? Our client is seeking a dynamic Switchboard Operator to join their team in Nettleham, Lincoln. If you have a passion for customer service and are looking for a role that supports your community, this opportunity is for you! What We Offer: Contract Type: Temporary ongoing until at least March 2027 with possible extension Hourly Rate: £12.83 per hour +Shift Allowance & Weekend Working Working Pattern: Both full and part time opportunities are available, hours to include weekend working between 08:00 and 20:00 Position Overview: As a Switchboard Operator, you will play a critical role in ensuring that all inbound contacts from the public are handled with professionalism and care. You'll be the friendly voice that guides callers to the right destination and provides them with the support they need. What You'll Do: Answer phone calls and emails promptly, connecting them to the appropriate departments efficiently. Identify service calls and screen out non-policing matters, directing inquiries to relevant partner agencies. Treat every caller with respect, courtesy, and warmth, obtaining accurate information swiftly. Use problem-solving skills to resolve queries and provide quality assistance. Complete administrative tasks in line with established procedures. Maintain a comprehensive database of personnel and departments to ensure seamless communication. Report any faults in the telephone system to keep it functioning effectively. Participate in special events and adapt to the demands of the role outside the control room, such as during major incidents or conferences. Core Requirements: Qualifications: NVQ Level 2 in Customer Care or equivalent experience in a customer service environment (Essential). Experience: Proven experience dealing with telephone inquiries and handling various customer emotions (Essential). Skills: - Effective verbal and written communication. - Excellent listening and questioning techniques to gather relevant information. Knowledge: Proficiency in Microsoft Office and Windows-based software (Essential). Social Skills: Demonstrate tact, diplomacy, and the ability to build strong relationships both internally and externally. Motivation: Treat everyone with dignity and respect, using your initiative to work independently. Join our client in their mission to provide high-quality service to the community. You'll be part of a dedicated team that values diversity, equality, and the welfare of vulnerable individuals. Ready to Make a Difference? If you're enthusiastic about customer service and want to contribute to the safety and wellbeing of your community, we want to hear from you! How to Apply: To apply for this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience. Join us in making a positive impact in the community! Our client is an equal opportunity employer and promotes a diverse and inclusive workplace. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Technical Support Engineer Location: Stevenage, Hertfordshire - In Person Job Type: Full-time Salary: £35,000 - £40,000 per annum Benefits Additional leave Company events Company pension Employee discount Free parking On-site parking About the Company We are a leading provider of innovative security solutions, specialising in CCTV, alarm systems, and integrated security technology. We are looking for a customer-focused and technically minded Support Advisor to join our team. If you have a passion for problem-solving and a background in security systems, this is your opportunity to work with cutting-edge products in a supportive and dynamic environment. The Role In this varied role, you will be the first point of contact for customer support, handling queries across phone, email, and face-to-face channels. You will diagnose technical issues, provide pre-sales advice, and assist with product demonstrations. This role combines technical troubleshooting with customer care, offering plenty of variety and the chance to represent the company at events and client sites. Key Responsibilities (including but not limited to): Handling customer queries via telephone, email, ticketing systems, and face-to-face interactions specifically related to security products. Logging incoming support requests, diagnosing issues, providing solutions, and escalating where necessary. Building and maintaining strong technical knowledge of our security product range, including hardware, software, and associated mobile applications. Providing pre-sales technical advice and recommending suitable security products and solutions. Assisting with customer demonstrations, product setup, and basic installation advice. Representing the company at client meetings, exhibitions, and events when required. Supporting internal functions such as repairs, training sessions, and product testing. Visiting customer sites to demonstrate products and provide technical support where needed. Requirements Minimum of 5 years' experience in a technical support or customer service role within security systems such as CCTV or alarms. Strong problem-solving skills with the ability to assess and evaluate solutions effectively. Comfortable working with Windows and Mac operating systems (for support purposes, not system administration). A proactive, 'can-do' attitude with a willingness to go above and beyond for customers. Experience using remote desktop/support tools. Excellent communication and telephone skills, with the ability to remain calm under pressure. Good understanding of IP networking (for device connectivity and troubleshooting, not network infrastructure management). Important Information This role is based in our Stevenage office in Hertfordshire. All applicants must be eligible to live and work in the UK.# How to Apply If you have the technical expertise and customer-first mindset we are looking for, we would love to hear from you. Please submit your CV and a brief cover letter today. We are an equal opportunities employer and welcome applications from all suitably qualified persons. SER-IN

Adecco are pleased to be recruiting for a IT Technician to work within the Lincolnshire Police Force Location: Nettleham, Lincoln Contract Type: Temporary (May 2027) Hourly Rate: 14.74 per hour Working Pattern: Full Time 37 hours per week, Monday to Friday 8am to 5pm Driving Required: Yes, FULL UK Licence Please note this role is subject to Police Vetting, you need to have resided within the UK for a minimum of 5 years continually Our client, a key player in public services, is seeking a dedicated and skilled IT Technician to join their Information Technology department. This is an exciting opportunity for individuals with a passion for technology and a commitment to delivering outstanding IT support. Role Overview: The IT Technician will play a vital role in providing operational and technical support across all IT services. The successful candidate will ensure that operational issues and queries are addressed swiftly and effectively, contributing to the smooth running of services. Key Responsibilities: Provide expert advice and guidance to users on the effective use of IT systems, products, and services. Manage endpoints using various technologies, including InTune, SCCM, Knox, and Azure-based administration. Oversee the Airwave estate with Radio Manager and manage the Windows 10 OS lifecycle, including application testing and security device control. Assist in deploying VOIP telephony, laptops, mobiles, Mobile Data Terminals, and hardware refresh technology. Maintain comprehensive documentation, including asset registers and technical documentation. Keep users informed of progress during their requests, ensuring transparency and excellent customer service. Offer innovative solutions to problems and provide technical support for project implementations. Participate in the IT out-of-hours on-call service rota for user and colleague assistance. Essential Qualifications & Skills: A Level or equivalent in a technology discipline (Desirable). Experience in IT support within a policing environment (Desirable). Proficient in endpoint management and software/application installation via tools such as SCCM/Active Directory/InTune (Essential). Strong knowledge of Microsoft operating systems, particularly Windows 10 and O365 (Essential). Familiarity with network topologies related to WAN/LAN, including TCPIP and Ethernet (Essential). Excellent communication skills, with the ability to engage effectively at all levels of the organisation (Essential). Full UK driving licence is required for travel to various sites (Essential). Why This Role? This position offers a unique chance to contribute to the public sector while enhancing your technical skills in a dynamic environment. The role is integral to ensuring that technology serves its purpose in supporting the organisation's mission. Join Our Client's Mission! If you have a knack for problem-solving and a passion for technology, this could be the perfect opportunity for you. Our client values innovation and is committed to maintaining the highest professional standards in service to the public. To Apply: Interested candidates are encouraged to apply as soon as possible, as this is a temporary position with the potential for growth and development in the public services sector. Take this chance to make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)