Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You'll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Stratford upon Avon based office, 1x day per week office-based. Occasional client site travel when required (full license and car is desirable) Permanent opportunity Salary of £30,000-£35,000 + a discretionary company bonus scheme Ideally you'll have experience supporting the following: Windows Desktop OS (Registry, Services, Group Policy, MDM) Office 365, SharePoint, Entra ID, Intune, Exchange Windows Server, Active Directory, Hyper-V, VMware Event Viewer, PowerShell Networking fundamentals - routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills A real appetite to learn, progress and contribute ideas We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Mar 21, 2026
Full time
Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You'll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Stratford upon Avon based office, 1x day per week office-based. Occasional client site travel when required (full license and car is desirable) Permanent opportunity Salary of £30,000-£35,000 + a discretionary company bonus scheme Ideally you'll have experience supporting the following: Windows Desktop OS (Registry, Services, Group Policy, MDM) Office 365, SharePoint, Entra ID, Intune, Exchange Windows Server, Active Directory, Hyper-V, VMware Event Viewer, PowerShell Networking fundamentals - routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills A real appetite to learn, progress and contribute ideas We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
2nd Line IT Service Desk Analyst Salary: Up to £40,000 (depending on experience) Location: South Coast / Hybrid considered Full-time, Permanent I'm currently working with a well-established professional services organisation to recruit a 2nd Line IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity for an experienced support engineer who enjoys solving technical issues, supporting users, and working across a modern Microsoft technology stack. The Role As a 2nd Line IT Service Desk Analyst, you ll play a key role in delivering high-quality IT support to internal users, ensuring systems and applications run smoothly across the business. You ll be responsible for troubleshooting hardware, software and network issues, supporting 1st line engineers, and working closely with senior IT staff and third-party providers to resolve more complex problems. Key Responsibilities Provide 1st and 2nd line IT support via phone, email, remote tools and in person Troubleshoot hardware, software and networking issues Escalate complex incidents to senior engineers when required Log and manage incidents through the service desk ticketing system Maintain and update technical documentation and knowledge base articles Assist with system administration and infrastructure support Provide training and guidance to users and junior engineers Monitor recurring incidents and help identify long-term solutions What We re Looking For Previous experience in an IT Service Desk / Technical Support role Strong troubleshooting experience with: Windows OS Microsoft 365 Active Directory Microsoft Teams Entra / Intune Understanding of basic networking concepts Experience using a ticketing system (SolarWinds or similar) Excellent communication and customer service skills Desirable Experience Experience with any of the following would be advantageous: TeamViewer or remote support tools Legal industry systems such as SpeechWrite, Partner, Oyez IRIS or Sage SaaS / PaaS environments What s on Offer Salary up to £40,000 depending on experience Opportunity to work with a supportive IT team Exposure to a modern Microsoft technology environment Professional development and training opportunities The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Mar 21, 2026
Full time
2nd Line IT Service Desk Analyst Salary: Up to £40,000 (depending on experience) Location: South Coast / Hybrid considered Full-time, Permanent I'm currently working with a well-established professional services organisation to recruit a 2nd Line IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity for an experienced support engineer who enjoys solving technical issues, supporting users, and working across a modern Microsoft technology stack. The Role As a 2nd Line IT Service Desk Analyst, you ll play a key role in delivering high-quality IT support to internal users, ensuring systems and applications run smoothly across the business. You ll be responsible for troubleshooting hardware, software and network issues, supporting 1st line engineers, and working closely with senior IT staff and third-party providers to resolve more complex problems. Key Responsibilities Provide 1st and 2nd line IT support via phone, email, remote tools and in person Troubleshoot hardware, software and networking issues Escalate complex incidents to senior engineers when required Log and manage incidents through the service desk ticketing system Maintain and update technical documentation and knowledge base articles Assist with system administration and infrastructure support Provide training and guidance to users and junior engineers Monitor recurring incidents and help identify long-term solutions What We re Looking For Previous experience in an IT Service Desk / Technical Support role Strong troubleshooting experience with: Windows OS Microsoft 365 Active Directory Microsoft Teams Entra / Intune Understanding of basic networking concepts Experience using a ticketing system (SolarWinds or similar) Excellent communication and customer service skills Desirable Experience Experience with any of the following would be advantageous: TeamViewer or remote support tools Legal industry systems such as SpeechWrite, Partner, Oyez IRIS or Sage SaaS / PaaS environments What s on Offer Salary up to £40,000 depending on experience Opportunity to work with a supportive IT team Exposure to a modern Microsoft technology environment Professional development and training opportunities The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
3rd Line Support Engineer Location: 2 days p/week from home. Main office is in Solihull but some trips to Doncaster (1-2 times every fortnight) will be needed. Salary: £32,000 £35,000 Hours: 09 00 A growing UK technology and communications provider is looking for a 3rd Line Support Engineer to join its technical support team. The business delivers managed IT, cloud, connectivity and security services to organisations across the UK and has expanded significantly through growth and acquisitions in recent years. This role sits within the service desk function and acts as the technical escalation point for complex issues . You ll work closely with the 2nd Line team, resolving advanced technical problems across infrastructure, networking, cloud platforms and end-user environments while ensuring service levels are maintained. Key Responsibilities Act as the escalation point for complex issues from the 2nd Line support team Troubleshoot and resolve infrastructure, network and desktop support incidents Manage support tickets through to resolution while meeting SLA targets Use remote monitoring and support tools to diagnose and fix technical issues Maintain accurate documentation for systems, incidents and solutions Work with third-party vendors to resolve incidents when required Share knowledge and solutions with the wider support team Experience & Skills Required Around 3+ years experience in a service desk or IT support environment Strong Windows 10/11 and desktop support experience Experience supporting Windows Server environments Good understanding of Microsoft 365 (Azure, Intune) Experience troubleshooting network connectivity issues (VPN, VLANs, WAN, WiFi, firewalls) Exposure to virtualisation technologies such as VMware or Hyper-V Experience with backup solutions and monitoring tools Strong problem-solving skills and ability to prioritise multiple tickets Desirable Experience Firewall technologies such as SonicWall or FortiGate Virtual desktop technologies (e.g. Citrix) Backup solutions such as Veeam or Redstor Exposure to cyber security or endpoint protection platforms Experience supporting education environments Why Apply Join a rapidly growing managed services provider Work with a wide range of modern infrastructure and cloud technologies Opportunity to develop technical expertise within a fast-paced support environment
Mar 21, 2026
Full time
3rd Line Support Engineer Location: 2 days p/week from home. Main office is in Solihull but some trips to Doncaster (1-2 times every fortnight) will be needed. Salary: £32,000 £35,000 Hours: 09 00 A growing UK technology and communications provider is looking for a 3rd Line Support Engineer to join its technical support team. The business delivers managed IT, cloud, connectivity and security services to organisations across the UK and has expanded significantly through growth and acquisitions in recent years. This role sits within the service desk function and acts as the technical escalation point for complex issues . You ll work closely with the 2nd Line team, resolving advanced technical problems across infrastructure, networking, cloud platforms and end-user environments while ensuring service levels are maintained. Key Responsibilities Act as the escalation point for complex issues from the 2nd Line support team Troubleshoot and resolve infrastructure, network and desktop support incidents Manage support tickets through to resolution while meeting SLA targets Use remote monitoring and support tools to diagnose and fix technical issues Maintain accurate documentation for systems, incidents and solutions Work with third-party vendors to resolve incidents when required Share knowledge and solutions with the wider support team Experience & Skills Required Around 3+ years experience in a service desk or IT support environment Strong Windows 10/11 and desktop support experience Experience supporting Windows Server environments Good understanding of Microsoft 365 (Azure, Intune) Experience troubleshooting network connectivity issues (VPN, VLANs, WAN, WiFi, firewalls) Exposure to virtualisation technologies such as VMware or Hyper-V Experience with backup solutions and monitoring tools Strong problem-solving skills and ability to prioritise multiple tickets Desirable Experience Firewall technologies such as SonicWall or FortiGate Virtual desktop technologies (e.g. Citrix) Backup solutions such as Veeam or Redstor Exposure to cyber security or endpoint protection platforms Experience supporting education environments Why Apply Join a rapidly growing managed services provider Work with a wide range of modern infrastructure and cloud technologies Opportunity to develop technical expertise within a fast-paced support environment
IT Support Engineer Location: Lowton (Customer Site) 3 / 4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, our client is looking for an IT Support Engineer to work from one of their client s sites in Lowton. This role involves providing an excellent first response to one of their dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email. They offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. At our client, you are not just a number, you are an integral part of their team culture, supported by an active Social Committee that organises events, competitions, and charity initiatives. About Our Client Our client is a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs. They take a partnership-focused approach, aligning their services with their clients strategic goals to drive business growth. Through comprehensive offerings, technical expertise, and exceptional customer service, they ensure business-critical IT and communications systems operate seamlessly, enabling their clients to achieve their objectives. Benefits: Structured training and development, including internal mentoring. Progressive working environment with a voice in decision-making. 25 days annual leave plus bank holidays. Birthday leave. Flexi Health plan cover. IT purchasing scheme. Cycle-to-work scheme and gym discounts. Company pension. Mental Health First Aider in the business. Active Social Committee organising events and activities. Key Responsibilities: Deliver excellent customer care and support through efficient ticket management. Provide 1st and 2nd line fixes via phone and email. Resolve incidents and requests, escalating where appropriate. Perform ticket triage, prioritising and escalating as required. Liaise with third parties and customers regarding incident resolution and requests. Manage work queues and prioritise tasks to meet SLAs. Assist the Service Desk Supervisor in maintaining high service standards. Work productively to achieve and exceed SLAs, KPIs, and profitability targets. Essential Experience and Knowledge: Previous experience working on an ITIL-based service desk. Basic knowledge of Active Directory configuration and administration. Understanding of DNS. Basic router configuration and support experience (ideally Cisco, Draytek). Experience with Windows OS and Windows Server OS. Familiarity with Office 365, Microsoft Azure, and Microsoft Intune. Experience in schooling or education environments is beneficial. Essential Skills and Attributes: Excellent communication and organisational skills. Results-driven with a proven track record of achievement. Self-motivated, proactive, and resilient under pressure. Strong team player. Apply now with an up-to-date CV.
Mar 21, 2026
Full time
IT Support Engineer Location: Lowton (Customer Site) 3 / 4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, our client is looking for an IT Support Engineer to work from one of their client s sites in Lowton. This role involves providing an excellent first response to one of their dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email. They offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. At our client, you are not just a number, you are an integral part of their team culture, supported by an active Social Committee that organises events, competitions, and charity initiatives. About Our Client Our client is a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs. They take a partnership-focused approach, aligning their services with their clients strategic goals to drive business growth. Through comprehensive offerings, technical expertise, and exceptional customer service, they ensure business-critical IT and communications systems operate seamlessly, enabling their clients to achieve their objectives. Benefits: Structured training and development, including internal mentoring. Progressive working environment with a voice in decision-making. 25 days annual leave plus bank holidays. Birthday leave. Flexi Health plan cover. IT purchasing scheme. Cycle-to-work scheme and gym discounts. Company pension. Mental Health First Aider in the business. Active Social Committee organising events and activities. Key Responsibilities: Deliver excellent customer care and support through efficient ticket management. Provide 1st and 2nd line fixes via phone and email. Resolve incidents and requests, escalating where appropriate. Perform ticket triage, prioritising and escalating as required. Liaise with third parties and customers regarding incident resolution and requests. Manage work queues and prioritise tasks to meet SLAs. Assist the Service Desk Supervisor in maintaining high service standards. Work productively to achieve and exceed SLAs, KPIs, and profitability targets. Essential Experience and Knowledge: Previous experience working on an ITIL-based service desk. Basic knowledge of Active Directory configuration and administration. Understanding of DNS. Basic router configuration and support experience (ideally Cisco, Draytek). Experience with Windows OS and Windows Server OS. Familiarity with Office 365, Microsoft Azure, and Microsoft Intune. Experience in schooling or education environments is beneficial. Essential Skills and Attributes: Excellent communication and organisational skills. Results-driven with a proven track record of achievement. Self-motivated, proactive, and resilient under pressure. Strong team player. Apply now with an up-to-date CV.
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to expect We are seeking a highly talented System Engineer with a data and communications background to participate in the design, development, verification and flight test support of the data system suite for an eVTOL platform. The ideal candidate will have a background in digital communications, IP networks and complex avionic systems (mission computers, touch screen displays, comms and data radio equipment and airborne sensors), along with hands-on experience with safety protocols, regulatory standards and troubleshooting in a fast-moving environment. What you'll do Requirements Management: Develop and maintain requirements and their traceability matrices, ensuring all requirements are fully documented and tracked throughout the project lifecycle. Design and Development: Create and develop integrated avionic suite designs and ground stations including sensors, communication, recording and display systems System Integration: Coordinate with interdisciplinary teams to ensure system compatibility and integration into the aircraft platform. Verification and Validation: Plan and perform bench verification and validation activities to ensure systems meet user requirements, function as intended and are operating robustly. Commissioning: Create comprehensive system commissioning plans and then run through them to demonstrate the fielded systems are operating correctly. Flight Test Support: Provide on-site support for set-up, monitoring and troubleshooting of avionic data, communication and recording systems in a flight test environment. Technological Advancement: Stay current with aerospace technological advancements and look to implement new technologies into avionics designs. What you'll bring Bachelor's or master's degree in electronic and electrical engineering, Aerospace Engineering, Avionics Engineering or a related field. Proven experience in avionic systems engineering (>2 years), with a background in electronics, IP networking, software, and aerospace systems. Prior work experience in a systems engineering role within an aerospace design and development organization. Familiarity and working knowledge of ARP4761 and ARP4754. Familiarity and hands on experience working with test and regulatory standards including DO-160, DO-178, DO-254, 14 CFR part 23 (EASA CS-23). Experience with scripting languages (python preferred). Experience with requirements management tools (JAMA preferred). Experience and familiarity with Windows and Linux Operating Systems Experience with Product Lifecycle Management systems (3DX preferred) Experience with Matlab tool suite, particularly System Composer and Simulink What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
Mar 21, 2026
Full time
Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. What to expect We are seeking a highly talented System Engineer with a data and communications background to participate in the design, development, verification and flight test support of the data system suite for an eVTOL platform. The ideal candidate will have a background in digital communications, IP networks and complex avionic systems (mission computers, touch screen displays, comms and data radio equipment and airborne sensors), along with hands-on experience with safety protocols, regulatory standards and troubleshooting in a fast-moving environment. What you'll do Requirements Management: Develop and maintain requirements and their traceability matrices, ensuring all requirements are fully documented and tracked throughout the project lifecycle. Design and Development: Create and develop integrated avionic suite designs and ground stations including sensors, communication, recording and display systems System Integration: Coordinate with interdisciplinary teams to ensure system compatibility and integration into the aircraft platform. Verification and Validation: Plan and perform bench verification and validation activities to ensure systems meet user requirements, function as intended and are operating robustly. Commissioning: Create comprehensive system commissioning plans and then run through them to demonstrate the fielded systems are operating correctly. Flight Test Support: Provide on-site support for set-up, monitoring and troubleshooting of avionic data, communication and recording systems in a flight test environment. Technological Advancement: Stay current with aerospace technological advancements and look to implement new technologies into avionics designs. What you'll bring Bachelor's or master's degree in electronic and electrical engineering, Aerospace Engineering, Avionics Engineering or a related field. Proven experience in avionic systems engineering (>2 years), with a background in electronics, IP networking, software, and aerospace systems. Prior work experience in a systems engineering role within an aerospace design and development organization. Familiarity and working knowledge of ARP4761 and ARP4754. Familiarity and hands on experience working with test and regulatory standards including DO-160, DO-178, DO-254, 14 CFR part 23 (EASA CS-23). Experience with scripting languages (python preferred). Experience with requirements management tools (JAMA preferred). Experience and familiarity with Windows and Linux Operating Systems Experience with Product Lifecycle Management systems (3DX preferred) Experience with Matlab tool suite, particularly System Composer and Simulink What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.
1st Line Support Engineer Stoke-on-Trent (Windows 10/Server, VMware, Office 365, Active Directory, SharePoint, McAfee/Sophos Antivirus, Dell/Lenovo hardware, Skype for Business) Are you passionate about solving IT problems and helping people? We re looking for a hands-on 1st Line Support Engineer to join a growing team in Stoke-on-Trent. This is your chance to make an impact, support both internal and external customers, and develop your IT skills in a fast-moving, high-security environment. In this role, you ll be the first point of contact for customers, handling calls, emails, and portal requests. You ll log, manage, and escalate incidents accurately, keep customers updated, contribute to knowledgebase articles, and help improve IT processes. You ll work closely with the team to deliver first-class service and support critical, high-security projects. We re looking for someone with IT support experience and knowledge of ITIL processes (incident, change, and problem management). You ll need strong customer focus, excellent communication skills, and a proactive, adaptable mindset. If you love problem-solving and working in a collaborative team, this role is for you. Our client offers real opportunities for progression and development, giving you exposure to high-security projects within the defence sector. Due to the nature of the role, the successful candidate will need to obtain SC clearance.
Mar 21, 2026
Full time
1st Line Support Engineer Stoke-on-Trent (Windows 10/Server, VMware, Office 365, Active Directory, SharePoint, McAfee/Sophos Antivirus, Dell/Lenovo hardware, Skype for Business) Are you passionate about solving IT problems and helping people? We re looking for a hands-on 1st Line Support Engineer to join a growing team in Stoke-on-Trent. This is your chance to make an impact, support both internal and external customers, and develop your IT skills in a fast-moving, high-security environment. In this role, you ll be the first point of contact for customers, handling calls, emails, and portal requests. You ll log, manage, and escalate incidents accurately, keep customers updated, contribute to knowledgebase articles, and help improve IT processes. You ll work closely with the team to deliver first-class service and support critical, high-security projects. We re looking for someone with IT support experience and knowledge of ITIL processes (incident, change, and problem management). You ll need strong customer focus, excellent communication skills, and a proactive, adaptable mindset. If you love problem-solving and working in a collaborative team, this role is for you. Our client offers real opportunities for progression and development, giving you exposure to high-security projects within the defence sector. Due to the nature of the role, the successful candidate will need to obtain SC clearance.
We help the world Be Everyday Ready Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role: The Principal Consultant, PAM at Cyderes serves as a technical authority for the IAM and PAM technology stack. Recognized as an industry expert, this role is responsible for designing and leading complex PAM solution deployments. Acting as a technical lead, the Principal Consultant advises clients on best practices and ensures excellence throughout project delivery. This role also involves mentoring other consultants, guiding implementation teams, and serving as a trusted advisor to customers. The ideal candidate will bring deep hands on experience in deploying large scale PAM solutions, paired with strong communication skills and the ability to operate across multiple projects simultaneously. Responsibilities: Serve as the domain expert in Privileged Access Management (PAM) solutions Lead large enterprise PAM deployments through the full delivery lifecycle Conduct strategic PAM assessments and workshops using the Cyderes framework Design and architect solutions to meet customer PAM requirements Provide expert guidance on PAM best practices and emerging trends Define and promote standard methodologies for PAM delivery and privileged account security Build and maintain strong, productive client relationships Act as the communication bridge between customers and internal teams (implementation, sales, success, and marketing) Manage and resolve customer issues and escalations promptly Support pre sales efforts, including presentations, demonstrations, RFP responses, and proposal scoping Contribute subject matter expertise to enhance Cyderes's PAM Managed Services Requirements: 5+ years of direct experience delivering large, complex PAM implementations Engineer-level certification with CyberArk, BeyondTrust, Delinea, or similar PAM platforms 6+ years in consulting and systems integration roles Excellent problem solving, communication, and presentation skills Proven ability to manage multiple concurrent projects Proficiency in XML, SPML, Web Services (SOAP/REST), and web/application servers Experience across Windows and UNIX/Linux environments Strong knowledge of databases (Oracle, Sybase, MSSQL, MySQL) and directories (LDAP, AD) Familiarity with identity management solutions Willingness to travel up to 40% annually Bachelor's degree or diploma in Computer Science, Computer Engineering, or related field Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
Mar 21, 2026
Full time
We help the world Be Everyday Ready Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role: The Principal Consultant, PAM at Cyderes serves as a technical authority for the IAM and PAM technology stack. Recognized as an industry expert, this role is responsible for designing and leading complex PAM solution deployments. Acting as a technical lead, the Principal Consultant advises clients on best practices and ensures excellence throughout project delivery. This role also involves mentoring other consultants, guiding implementation teams, and serving as a trusted advisor to customers. The ideal candidate will bring deep hands on experience in deploying large scale PAM solutions, paired with strong communication skills and the ability to operate across multiple projects simultaneously. Responsibilities: Serve as the domain expert in Privileged Access Management (PAM) solutions Lead large enterprise PAM deployments through the full delivery lifecycle Conduct strategic PAM assessments and workshops using the Cyderes framework Design and architect solutions to meet customer PAM requirements Provide expert guidance on PAM best practices and emerging trends Define and promote standard methodologies for PAM delivery and privileged account security Build and maintain strong, productive client relationships Act as the communication bridge between customers and internal teams (implementation, sales, success, and marketing) Manage and resolve customer issues and escalations promptly Support pre sales efforts, including presentations, demonstrations, RFP responses, and proposal scoping Contribute subject matter expertise to enhance Cyderes's PAM Managed Services Requirements: 5+ years of direct experience delivering large, complex PAM implementations Engineer-level certification with CyberArk, BeyondTrust, Delinea, or similar PAM platforms 6+ years in consulting and systems integration roles Excellent problem solving, communication, and presentation skills Proven ability to manage multiple concurrent projects Proficiency in XML, SPML, Web Services (SOAP/REST), and web/application servers Experience across Windows and UNIX/Linux environments Strong knowledge of databases (Oracle, Sybase, MSSQL, MySQL) and directories (LDAP, AD) Familiarity with identity management solutions Willingness to travel up to 40% annually Bachelor's degree or diploma in Computer Science, Computer Engineering, or related field Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
CBSbutler Holdings Limited trading as CBSbutler
Farnborough, Hampshire
Senior Network Engineer - NSX-T / AVI / HCI 500 - 550 per day - Inside IR35 MOD SC Cleared Site: Farnborough - 4 days onsite, 1 day remote About the Role We are delivering a modern managed infrastructure platform designed to replace complex legacy enterprise environments. The programme focuses on high levels of automation, repeatable infrastructure design patterns, and rapid deployment of business solutions . The platform leverages modern Windows and VMware technologies and integrates automation tooling such as Ansible, Terraform, and scripting frameworks alongside specialist infrastructure and application platforms. We are seeking an experienced Senior Network Engineer with strong expertise in VMware NSX-T, F5, and VMware AVI within Hyperconverged Infrastructure (HCI) environments. The successful candidate will combine deep technical expertise with strong design capability , delivering scalable, secure, and highly automated network solutions , including robust identity and tiered access models . Key Responsibilities Design, implement, and support network architectures within hyperconverged infrastructure environments using NSX-T and AVI technologies. Lead deployment and configuration of VMware NSX-T components , including: Logical networking Distributed firewall Load balancing VPN services Implement network virtualisation and micro-segmentation strategies . Deploy and manage VMware AVI load balancers to support modern application delivery, automation, and analytics. Ensure high availability, performance optimisation, and security across network services. Design and maintain identity and access management solutions aligned with tiered access models . Conduct capacity planning and scalability assessments to support platform growth. Collaborate with infrastructure, security, and automation teams to deliver integrated platform solutions. Essential Skills & Experience Strong hands-on experience with: VMware NSX-T VMware AVI Load Balancer Hyperconverged Infrastructure (HCI) Proven experience designing and implementing scalable network architectures . Strong understanding of identity management and tiered access models . Experience working within highly automated infrastructure environments . Excellent communication and documentation skills . DV Clearance (or willingness to undergo security vetting). Desirable Skills Software-Defined WAN (SD-WAN) Network monitoring and observability tooling Secure network architecture and security best practices Experience supporting Infrastructure as Code (IaC) using tools such as Ansible and Terraform
Mar 21, 2026
Contractor
Senior Network Engineer - NSX-T / AVI / HCI 500 - 550 per day - Inside IR35 MOD SC Cleared Site: Farnborough - 4 days onsite, 1 day remote About the Role We are delivering a modern managed infrastructure platform designed to replace complex legacy enterprise environments. The programme focuses on high levels of automation, repeatable infrastructure design patterns, and rapid deployment of business solutions . The platform leverages modern Windows and VMware technologies and integrates automation tooling such as Ansible, Terraform, and scripting frameworks alongside specialist infrastructure and application platforms. We are seeking an experienced Senior Network Engineer with strong expertise in VMware NSX-T, F5, and VMware AVI within Hyperconverged Infrastructure (HCI) environments. The successful candidate will combine deep technical expertise with strong design capability , delivering scalable, secure, and highly automated network solutions , including robust identity and tiered access models . Key Responsibilities Design, implement, and support network architectures within hyperconverged infrastructure environments using NSX-T and AVI technologies. Lead deployment and configuration of VMware NSX-T components , including: Logical networking Distributed firewall Load balancing VPN services Implement network virtualisation and micro-segmentation strategies . Deploy and manage VMware AVI load balancers to support modern application delivery, automation, and analytics. Ensure high availability, performance optimisation, and security across network services. Design and maintain identity and access management solutions aligned with tiered access models . Conduct capacity planning and scalability assessments to support platform growth. Collaborate with infrastructure, security, and automation teams to deliver integrated platform solutions. Essential Skills & Experience Strong hands-on experience with: VMware NSX-T VMware AVI Load Balancer Hyperconverged Infrastructure (HCI) Proven experience designing and implementing scalable network architectures . Strong understanding of identity management and tiered access models . Experience working within highly automated infrastructure environments . Excellent communication and documentation skills . DV Clearance (or willingness to undergo security vetting). Desirable Skills Software-Defined WAN (SD-WAN) Network monitoring and observability tooling Secure network architecture and security best practices Experience supporting Infrastructure as Code (IaC) using tools such as Ansible and Terraform
Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role The Senior OTS will focus on three core areas: Advanced AV Support Provide high-level support across client meeting rooms Manage and troubleshoot Zoom Rooms, Crestron, Poly and related equipment Support microphones, cameras, projectors and video conferencing systems Work with DSPs and control systems (Q-SYS, Crestron, AMX) Diagnose audio mixing and echo cancellation issues Provide end-to-end support for virtual and hybrid events, including town halls, webinars and internal meetings Tech Bar Operations Act as a senior escalation point within a walk-in Tech Bar environment Deliver professional, high-quality support to lawyers, business staff and clients Maintain excellent service standards and a client-focused approach Office Technology Support Provide deskside support for laptops, desktops, mobile devices and peripherals Assist with onboarding, device setup, office moves and general hardware support Liaise with internal teams and external vendors Manage hardware inventory, equipment procurement and disposal processes Maintain documentation, knowledge articles and technical procedures What They're Looking For Minimum 5 years' experience in IT support with strong AV system expertise Experience with Zoom Rooms, Crestron, Poly, Q-SYS, AMX or similar technologies Strong understanding of audio engineering fundamentals Experience supporting Windows, macOS, iOS and Android devices Proficient with enterprise applications and ticketing systems Excellent communication skills and a professional, client-service mindset Ability to work under pressure and support live meetings confidently Experience in a law firm or professional services environment is beneficial but not essential Role Details Location: London (full-time, on-site, Monday to Friday) Reporting structure: Part of the wider Technology Operations team, working closely with senior specialists and global technical teams Why Apply This is an excellent opportunity to join a respected organisation with a strong focus on technology, service quality and professional development. The role offers exposure to sophisticated AV systems, modern workplace technologies and a collaborative operational environment. If you are an experienced AV/IT support professional looking for your next step, we would be pleased to discuss the role further. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
Mar 20, 2026
Full time
Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role Senior Office Technology Specialist - London (On-Site, Monday-Friday) Competitive salary plus excellent benefits A leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service. About the Role The Senior OTS will focus on three core areas: Advanced AV Support Provide high-level support across client meeting rooms Manage and troubleshoot Zoom Rooms, Crestron, Poly and related equipment Support microphones, cameras, projectors and video conferencing systems Work with DSPs and control systems (Q-SYS, Crestron, AMX) Diagnose audio mixing and echo cancellation issues Provide end-to-end support for virtual and hybrid events, including town halls, webinars and internal meetings Tech Bar Operations Act as a senior escalation point within a walk-in Tech Bar environment Deliver professional, high-quality support to lawyers, business staff and clients Maintain excellent service standards and a client-focused approach Office Technology Support Provide deskside support for laptops, desktops, mobile devices and peripherals Assist with onboarding, device setup, office moves and general hardware support Liaise with internal teams and external vendors Manage hardware inventory, equipment procurement and disposal processes Maintain documentation, knowledge articles and technical procedures What They're Looking For Minimum 5 years' experience in IT support with strong AV system expertise Experience with Zoom Rooms, Crestron, Poly, Q-SYS, AMX or similar technologies Strong understanding of audio engineering fundamentals Experience supporting Windows, macOS, iOS and Android devices Proficient with enterprise applications and ticketing systems Excellent communication skills and a professional, client-service mindset Ability to work under pressure and support live meetings confidently Experience in a law firm or professional services environment is beneficial but not essential Role Details Location: London (full-time, on-site, Monday to Friday) Reporting structure: Part of the wider Technology Operations team, working closely with senior specialists and global technical teams Why Apply This is an excellent opportunity to join a respected organisation with a strong focus on technology, service quality and professional development. The role offers exposure to sophisticated AV systems, modern workplace technologies and a collaborative operational environment. If you are an experienced AV/IT support professional looking for your next step, we would be pleased to discuss the role further. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.
SSR Personnel incorporating Executive Profiles Ltd
Gloucester, Gloucestershire
The purpose of the job is to provide professional engineering expertise and excellent internal and external customer service during the maintenance of variety of CCTV, Intruder, Access Control Systems and other security solutions. Including some installation & commissioning. The main challenges of the job are deadline pressures, demand for thoroughness, customer service skills, route cause analysis on faults to meet the business requirements. Job Responsibilities/Essential Functions Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To have an understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer's expectations. Participate in team meetings and actively contribute towards the business' activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Travel between sites during the working day. Skills, Qualifications and Competencies NVQ 3 in Electronic Security or equivalent proven experience Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge of CCTV systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Terms and conditions Requirements for overtime, call-out Optional overtime on Sunday, contractual call-out rota subject to Working Regulations Opt Out Specifications for breaks/lunch 30 minutes unpaid lunch break Basic Pay (range) 32,000 - 40,000 (subject to experience and training credentials) Standard Hours (FTE) 40 Overtime x1.5 x 2 Reiss Gordon /
Mar 20, 2026
Full time
The purpose of the job is to provide professional engineering expertise and excellent internal and external customer service during the maintenance of variety of CCTV, Intruder, Access Control Systems and other security solutions. Including some installation & commissioning. The main challenges of the job are deadline pressures, demand for thoroughness, customer service skills, route cause analysis on faults to meet the business requirements. Job Responsibilities/Essential Functions Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To have an understanding of fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer's expectations. Participate in team meetings and actively contribute towards the business' activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Travel between sites during the working day. Skills, Qualifications and Competencies NVQ 3 in Electronic Security or equivalent proven experience Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge of CCTV systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Terms and conditions Requirements for overtime, call-out Optional overtime on Sunday, contractual call-out rota subject to Working Regulations Opt Out Specifications for breaks/lunch 30 minutes unpaid lunch break Basic Pay (range) 32,000 - 40,000 (subject to experience and training credentials) Standard Hours (FTE) 40 Overtime x1.5 x 2 Reiss Gordon /
Infrastructure & Security Engineer York - hybrid Benefits: Health Scheme Private Medical Staff Events We're looking for a hands-on Infrastructure & Security Engineer to join our York-based IT team at an exciting time of growth and transformation. You'll be joining a small, collaborative team supporting both UK & US operations. There's no rigid 1st/2nd/3rd line structure here, everyone gets involved, everyone handles tickets, and everyone contributes to projects. If you enjoy variety, ownership, and doing things properly rather than cutting corners, this could be a great fit. Why This Role Is Different Major Azure migration projects underway Supporting international acquisitions Hybrid environment moving towards fully cloud Direct access to leadership - no hierarchy barriers "No such thing as a stupid question" culture Modern York office This is not a siloed support role, you'll split your time between infrastructure, security, cloud, networking, and support, with plenty of opportunity to influence how things are built going forward. What You'll Be Doing Supporting and developing Azure infrastructure (Entra ID, VMs, M365, Conditional Access) Working across both cloud and on-prem environments (currently hybrid) Managing networking infrastructure including switches and firewalls Handling support tickets alongside the team Acting as an escalation point for complex issues Supporting starter/leaver processes and core IT operations Running basic SQL queries when required Contributing to infrastructure modernisation and global growth projects Providing occasional out-of-hours support when needed What We're Looking For We're looking for a strong all-rounder with a proactive mindset. You'll likely have: Solid Azure experience (Entra ID, Conditional Access, VMs, M365) Experience working in hybrid cloud environments Strong Windows Server knowledge Good networking fundamentals (switches, firewalls, connectivity) Experience managing and resolving technical tickets Basic SQL query experience Excellent communication skills A strong work ethic and collaborative approach Attitude is key. We want someone who asks questions, takes ownership, and enjoys being part of a team. The Environment Small, supportive infrastructure team No egos, no rigid support tiers Growing global organisation Modern office with hot-desking Big projects ahead Opportunity to shape infrastructure as the company scales Benefits Private health insurance Health scheme Staff parties and company events Career progression within a growing international business Interview Process Stage 1: Informal discussion scenario-based questions Stage 2: On-site interview in York If you're an Infrastructure Engineer who enjoys variety, cloud transformation, and working in a business that's evolving properly, we'd love to hear from you.
Mar 20, 2026
Full time
Infrastructure & Security Engineer York - hybrid Benefits: Health Scheme Private Medical Staff Events We're looking for a hands-on Infrastructure & Security Engineer to join our York-based IT team at an exciting time of growth and transformation. You'll be joining a small, collaborative team supporting both UK & US operations. There's no rigid 1st/2nd/3rd line structure here, everyone gets involved, everyone handles tickets, and everyone contributes to projects. If you enjoy variety, ownership, and doing things properly rather than cutting corners, this could be a great fit. Why This Role Is Different Major Azure migration projects underway Supporting international acquisitions Hybrid environment moving towards fully cloud Direct access to leadership - no hierarchy barriers "No such thing as a stupid question" culture Modern York office This is not a siloed support role, you'll split your time between infrastructure, security, cloud, networking, and support, with plenty of opportunity to influence how things are built going forward. What You'll Be Doing Supporting and developing Azure infrastructure (Entra ID, VMs, M365, Conditional Access) Working across both cloud and on-prem environments (currently hybrid) Managing networking infrastructure including switches and firewalls Handling support tickets alongside the team Acting as an escalation point for complex issues Supporting starter/leaver processes and core IT operations Running basic SQL queries when required Contributing to infrastructure modernisation and global growth projects Providing occasional out-of-hours support when needed What We're Looking For We're looking for a strong all-rounder with a proactive mindset. You'll likely have: Solid Azure experience (Entra ID, Conditional Access, VMs, M365) Experience working in hybrid cloud environments Strong Windows Server knowledge Good networking fundamentals (switches, firewalls, connectivity) Experience managing and resolving technical tickets Basic SQL query experience Excellent communication skills A strong work ethic and collaborative approach Attitude is key. We want someone who asks questions, takes ownership, and enjoys being part of a team. The Environment Small, supportive infrastructure team No egos, no rigid support tiers Growing global organisation Modern office with hot-desking Big projects ahead Opportunity to shape infrastructure as the company scales Benefits Private health insurance Health scheme Staff parties and company events Career progression within a growing international business Interview Process Stage 1: Informal discussion scenario-based questions Stage 2: On-site interview in York If you're an Infrastructure Engineer who enjoys variety, cloud transformation, and working in a business that's evolving properly, we'd love to hear from you.
IT Support Engineer North Bristol (5 days a week on site) Up to £28,000 per annum VIQU have partnered with a growing organisation who are expanding their IT capabilities and so hiring an IT support engineer to provide first line IT support to two offices and multiple sites across the UK. This is an exciting opportunity to join an organisation who s IT department has doubled over the last year, meaning you will gain broad exposure to the IT sector across cloud, infrastructure, networking and IT systems. Duties of the IT Support Engineer: Perform first line IT support to a range of users within the company. Support across the Microsoft 365 and Windows ecosystem. Follows SLAs and deal with all tickets in a timely manner. Gain knowledge with a range of technologies including cloud, infrastructure, systems, networks and hardware. Conduct and assist with IT related projects. Requirements of the IT Support Engineer: Experience within IT support. Experience working with and supporting Microsoft devices - Windows server / Windows desktop, Office 365. Must have a UK driving license and your own car Strong communication skills and a willingness to learn. Exposure to Business Central would be a nice to have. IT Support Engineer North Bristol (5 days a week on site) Up to £28,000 per annum Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Mar 20, 2026
Full time
IT Support Engineer North Bristol (5 days a week on site) Up to £28,000 per annum VIQU have partnered with a growing organisation who are expanding their IT capabilities and so hiring an IT support engineer to provide first line IT support to two offices and multiple sites across the UK. This is an exciting opportunity to join an organisation who s IT department has doubled over the last year, meaning you will gain broad exposure to the IT sector across cloud, infrastructure, networking and IT systems. Duties of the IT Support Engineer: Perform first line IT support to a range of users within the company. Support across the Microsoft 365 and Windows ecosystem. Follows SLAs and deal with all tickets in a timely manner. Gain knowledge with a range of technologies including cloud, infrastructure, systems, networks and hardware. Conduct and assist with IT related projects. Requirements of the IT Support Engineer: Experience within IT support. Experience working with and supporting Microsoft devices - Windows server / Windows desktop, Office 365. Must have a UK driving license and your own car Strong communication skills and a willingness to learn. Exposure to Business Central would be a nice to have. IT Support Engineer North Bristol (5 days a week on site) Up to £28,000 per annum Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
1st Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth, and technical excellence? If so, this could be your next move. The Role As 1st Line Team Leader, you will take ownership of a team of skilled engineers, guiding their performance, development, and day-to-day activities. You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This is a role where your technical knowledge and leadership skills will make a real impact both on the team and on the wider business. What You Will Be Doing Lead and Support the Team Manage, motivate, and mentor your 1st Line Engineers through regular 1-2-1s and coaching. Create a positive, collaborative environment where people can do their best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements across the service desk. Contribute to documentation and promote best practice across the team. Keep SLAs and KPIs on track, with a focus on customer satisfaction and efficiency. What We Are Looking For Proven experience as a 1st Line or Service Desk Team Leader , ideally within an MSP or similar environment. Strong technical background across Microsoft infrastructure (Windows OS, Office 365, Active Directory, Server OS). A calm, methodical approach to problem-solving and escalation management. Excellent communication skills and the confidence to engage with clients and colleagues at all levels. Experience working to SLAs and KPIs, with a focus on continuous improvement. Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential. Why Join? You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance. The company invests in training, development, and technology, giving you the tools and autonomy to lead your team effectively and keep growing yourself. Interested? Apply today or get in touch for a confidential chat we would love to tell you more about the team and what makes this opportunity stand out.
Mar 20, 2026
Full time
1st Line Team Leader £32,000 - £35,000 DOE Location: Paddock Wood (office-based) Reporting to: Service Delivery Manager Are you already leading a 1st Line team and looking for a new challenge? Do you enjoy coaching engineers, improving service delivery, and leading by example? Would you like to join a company that values collaboration, growth, and technical excellence? If so, this could be your next move. The Role As 1st Line Team Leader, you will take ownership of a team of skilled engineers, guiding their performance, development, and day-to-day activities. You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality. You will act as the go-to escalation point for your team, ensuring tickets are handled efficiently and customer satisfaction remains consistently high. This is a role where your technical knowledge and leadership skills will make a real impact both on the team and on the wider business. What You Will Be Doing Lead and Support the Team Manage, motivate, and mentor your 1st Line Engineers through regular 1-2-1s and coaching. Create a positive, collaborative environment where people can do their best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements across the service desk. Contribute to documentation and promote best practice across the team. Keep SLAs and KPIs on track, with a focus on customer satisfaction and efficiency. What We Are Looking For Proven experience as a 1st Line or Service Desk Team Leader , ideally within an MSP or similar environment. Strong technical background across Microsoft infrastructure (Windows OS, Office 365, Active Directory, Server OS). A calm, methodical approach to problem-solving and escalation management. Excellent communication skills and the confidence to engage with clients and colleagues at all levels. Experience working to SLAs and KPIs, with a focus on continuous improvement. Certifications such as Microsoft, ITIL or CompTIA would be beneficial, but not essential. Why Join? You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance. The company invests in training, development, and technology, giving you the tools and autonomy to lead your team effectively and keep growing yourself. Interested? Apply today or get in touch for a confidential chat we would love to tell you more about the team and what makes this opportunity stand out.
IT Infrastructure Consultant - 40,000/ 45,000 - Scunthorpe (With Client Site Travel) Principal IT are working with an award-winning UK technology provider that delivers a range of business technology solutions including IT support, accounting software, and EPOS systems. With multiple offices across the UK and a strong reputation for delivering reliable technology solutions to businesses, the organisation is continuing to grow and is now looking to recruit an IT Infrastructure Consultant to join their Professional Services team. The Role As an IT Infrastructure Consultant, you will play a key role in designing and delivering reliable infrastructure solutions for customers. This is a hands-on technical role focused on implementing server and infrastructure environments that are secure, stable, and easy for customers to manage. You will work within established implementation frameworks to deploy Windows Server, virtualisation, networking, and backup solutions, helping organisations adopt new technology with minimal disruption to their operations. Projects typically range from 10-25 days in duration, and you will work closely with customers to ensure successful delivery and a smooth transition into ongoing support. Key Responsibilities Infrastructure Solution Design & Delivery Design and implement server and infrastructure solutions aligned to technical standards and best practices. Deliver deployments across Microsoft Windows Server and core infrastructure platforms. Implement virtualisation, networking, and backup solutions. Deliver multiple infrastructure projects simultaneously while maintaining quality and timelines. Produce clear and accurate technical documentation for each implementation. Client Engagement Work closely with customers to understand technical and operational requirements. Translate technical requirements into practical infrastructure solutions. Provide guidance and training to customer IT teams following implementation. Communicate technical information clearly to both technical and non-technical stakeholders. Project Delivery & Quality Assurance Ensure smooth handovers from project delivery into service support teams. Conduct post-implementation reviews to ensure successful outcomes. Maintain high standards of customer satisfaction and solution stability. Continuous Improvement Provide feedback to improve internal infrastructure standards and delivery frameworks. Identify opportunities to simplify and enhance infrastructure designs. Support mentoring of junior consultants within the team. Key Responsibilities (Day to Day) Deliver infrastructure projects on time and within scope Work with IT Project Managers to plan and manage project delivery Provide clear updates to both customers and internal stakeholders Produce high-quality documentation and handover materials Present technical updates to both technical teams and senior stakeholders Contribute to improving infrastructure solutions and internal processes Experience & Skills Essential 2+ years' experience in infrastructure, server, or technical consultancy roles Experience delivering server and infrastructure implementations Strong organisation and project delivery skills Excellent communication and stakeholder management skills A customer-focused and solution-driven approach Technical Experience Microsoft Windows Server environments Virtualisation platforms Networking infrastructure Backup and disaster recovery solutions Technical troubleshooting and infrastructure support Desirable Certifications Microsoft Windows Server certifications CompTIA A+ or Network+ Benefits Salary of 40,000 - 45,000 35-hour working week 36 days holiday (28 days + bank holidays) Business mileage reimbursed during probation (up to 45p per mile) Company vehicle or car allowance after successful probation Pension scheme Electric car scheme and bike to work scheme Enhanced maternity and paternity benefits Ongoing training and development plans Free lunches and regular staff events On-site parking Supportive and collaborative working environment If you are an experienced Infrastructure Engineer or Technical Consultant looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
Mar 20, 2026
Full time
IT Infrastructure Consultant - 40,000/ 45,000 - Scunthorpe (With Client Site Travel) Principal IT are working with an award-winning UK technology provider that delivers a range of business technology solutions including IT support, accounting software, and EPOS systems. With multiple offices across the UK and a strong reputation for delivering reliable technology solutions to businesses, the organisation is continuing to grow and is now looking to recruit an IT Infrastructure Consultant to join their Professional Services team. The Role As an IT Infrastructure Consultant, you will play a key role in designing and delivering reliable infrastructure solutions for customers. This is a hands-on technical role focused on implementing server and infrastructure environments that are secure, stable, and easy for customers to manage. You will work within established implementation frameworks to deploy Windows Server, virtualisation, networking, and backup solutions, helping organisations adopt new technology with minimal disruption to their operations. Projects typically range from 10-25 days in duration, and you will work closely with customers to ensure successful delivery and a smooth transition into ongoing support. Key Responsibilities Infrastructure Solution Design & Delivery Design and implement server and infrastructure solutions aligned to technical standards and best practices. Deliver deployments across Microsoft Windows Server and core infrastructure platforms. Implement virtualisation, networking, and backup solutions. Deliver multiple infrastructure projects simultaneously while maintaining quality and timelines. Produce clear and accurate technical documentation for each implementation. Client Engagement Work closely with customers to understand technical and operational requirements. Translate technical requirements into practical infrastructure solutions. Provide guidance and training to customer IT teams following implementation. Communicate technical information clearly to both technical and non-technical stakeholders. Project Delivery & Quality Assurance Ensure smooth handovers from project delivery into service support teams. Conduct post-implementation reviews to ensure successful outcomes. Maintain high standards of customer satisfaction and solution stability. Continuous Improvement Provide feedback to improve internal infrastructure standards and delivery frameworks. Identify opportunities to simplify and enhance infrastructure designs. Support mentoring of junior consultants within the team. Key Responsibilities (Day to Day) Deliver infrastructure projects on time and within scope Work with IT Project Managers to plan and manage project delivery Provide clear updates to both customers and internal stakeholders Produce high-quality documentation and handover materials Present technical updates to both technical teams and senior stakeholders Contribute to improving infrastructure solutions and internal processes Experience & Skills Essential 2+ years' experience in infrastructure, server, or technical consultancy roles Experience delivering server and infrastructure implementations Strong organisation and project delivery skills Excellent communication and stakeholder management skills A customer-focused and solution-driven approach Technical Experience Microsoft Windows Server environments Virtualisation platforms Networking infrastructure Backup and disaster recovery solutions Technical troubleshooting and infrastructure support Desirable Certifications Microsoft Windows Server certifications CompTIA A+ or Network+ Benefits Salary of 40,000 - 45,000 35-hour working week 36 days holiday (28 days + bank holidays) Business mileage reimbursed during probation (up to 45p per mile) Company vehicle or car allowance after successful probation Pension scheme Electric car scheme and bike to work scheme Enhanced maternity and paternity benefits Ongoing training and development plans Free lunches and regular staff events On-site parking Supportive and collaborative working environment If you are an experienced Infrastructure Engineer or Technical Consultant looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
Due to our continued growth, we now require a Part Time Payroll and HR Co-ordinator (approx. 17.5 hours per week) to work alongside our Payroll and HR team as part of the wider HR function. This is a blended Payroll and HR role designed to provide operational resilience across both functions. Working from our modern site at Yateley as part of our professional and friendly Head office we can offer hybrid working and a generous salary, plus annual bonus with flexible working hours. We are a well respected international engineering and manufacturing company who supply customers worldwide with a range of products. We can offer a flexible working pattern, free parking, 25 days holiday plus bank holidays and a holiday purchase scheme, a full benefits package including health insurance and a generous pension scheme plus a generous salary and yearly bonus scheme too, along with a range of staff well being incentives. This is a permanent part time role working for a company that can offer stability and long term career goals. Support and process payroll activities during peak payroll cycle periods. Provide HR administration and coordination support outside of payroll processing windows. Develop the capability to independently run all monthly payrolls in the absence of the Payroll Manager. The role supports both HR and Payroll operations as a joined-up service, helping ensure accuracy, compliance and a consistently high standard of employee support. Payroll (Core Focus During Payroll Cycle) Assist with processing monthly payrolls across UK entities, ensuring accuracy and adherence to deadlines. Action sickness, absence and statutory leave as applicable and check the calculations adhere to contractual and statutory legislation Prepare and review payroll reports, including excel spreadsheets using pivot tables and lookups Complete BACS processing and payslip distribution. Assist with submission of RTI returns to HMRC. Complete pension uploads and pension reports and reconciliations in line with Company policies and adhering to auto-enrolment legislation and pension provider requirements Complete month end reporting using excel Assist with tax year end and Company year-end processes (P60s, P11Ds and reconciliations as required). Maintain payroll procedures and checklists and documentation. Respond to payroll queries and escalate complex issues appropriately. Produce payroll journals, reports and complete monthly finance reconciliations. Support Payroll Manager to complete any relevant HMRC processes for any employees working abroad Proactively identify opportunities to improve payroll efficiency and controls. Payrolling of benefits. Within an agreed timeframe, build the knowledge and confidence to independently run the payrolls in the absence of the Payroll Manager. HR Administration & Coordination (Outside Payroll Cycle) Working alongside the existing HR Administrator & HR Coordinator, this role provides additional support across the full employee lifecycle, ensuring continuity and capacity outside of payroll processing periods. This may cover a variety of tasks in the following categories to meet operational requirements:- HR Inbox & Query Management Employee Lifecycle Administration Absence & Leave Administration HR Systems & Data Recruitment & Onboarding Organisational & Process Support Support ad-hoc HR projects. To be successful you should have the following skills and experience:- Demonstrable Payroll experience - end to end in-house payroll processing. Up-to-date knowledge of UK payroll legislation and statutory payments (SSP, SMP etc.). High attention to detail and accuracy. Experience using HR and payroll systems (ideally integrated systems). Strong Excel skills (including basic lookups and pivot tables). Experience managing HR administrative processes across the employee lifecycle. Experience with pension auto-enrolment processes. Ability to manage workload peaks and shifting priorities. In return we can offer the opportunity to join a well established and secure company offering a generous salary plus annual bonus, full benefits, 25 days holiday and on site parking working form our modern premises for a successful international company. We also offer a range of staff incentives and additional well being benefits. The role offers part time hours approx. 17.5 per week with a flexible working pattern. Please submit your CV asap for immediate consideration.
Mar 20, 2026
Full time
Due to our continued growth, we now require a Part Time Payroll and HR Co-ordinator (approx. 17.5 hours per week) to work alongside our Payroll and HR team as part of the wider HR function. This is a blended Payroll and HR role designed to provide operational resilience across both functions. Working from our modern site at Yateley as part of our professional and friendly Head office we can offer hybrid working and a generous salary, plus annual bonus with flexible working hours. We are a well respected international engineering and manufacturing company who supply customers worldwide with a range of products. We can offer a flexible working pattern, free parking, 25 days holiday plus bank holidays and a holiday purchase scheme, a full benefits package including health insurance and a generous pension scheme plus a generous salary and yearly bonus scheme too, along with a range of staff well being incentives. This is a permanent part time role working for a company that can offer stability and long term career goals. Support and process payroll activities during peak payroll cycle periods. Provide HR administration and coordination support outside of payroll processing windows. Develop the capability to independently run all monthly payrolls in the absence of the Payroll Manager. The role supports both HR and Payroll operations as a joined-up service, helping ensure accuracy, compliance and a consistently high standard of employee support. Payroll (Core Focus During Payroll Cycle) Assist with processing monthly payrolls across UK entities, ensuring accuracy and adherence to deadlines. Action sickness, absence and statutory leave as applicable and check the calculations adhere to contractual and statutory legislation Prepare and review payroll reports, including excel spreadsheets using pivot tables and lookups Complete BACS processing and payslip distribution. Assist with submission of RTI returns to HMRC. Complete pension uploads and pension reports and reconciliations in line with Company policies and adhering to auto-enrolment legislation and pension provider requirements Complete month end reporting using excel Assist with tax year end and Company year-end processes (P60s, P11Ds and reconciliations as required). Maintain payroll procedures and checklists and documentation. Respond to payroll queries and escalate complex issues appropriately. Produce payroll journals, reports and complete monthly finance reconciliations. Support Payroll Manager to complete any relevant HMRC processes for any employees working abroad Proactively identify opportunities to improve payroll efficiency and controls. Payrolling of benefits. Within an agreed timeframe, build the knowledge and confidence to independently run the payrolls in the absence of the Payroll Manager. HR Administration & Coordination (Outside Payroll Cycle) Working alongside the existing HR Administrator & HR Coordinator, this role provides additional support across the full employee lifecycle, ensuring continuity and capacity outside of payroll processing periods. This may cover a variety of tasks in the following categories to meet operational requirements:- HR Inbox & Query Management Employee Lifecycle Administration Absence & Leave Administration HR Systems & Data Recruitment & Onboarding Organisational & Process Support Support ad-hoc HR projects. To be successful you should have the following skills and experience:- Demonstrable Payroll experience - end to end in-house payroll processing. Up-to-date knowledge of UK payroll legislation and statutory payments (SSP, SMP etc.). High attention to detail and accuracy. Experience using HR and payroll systems (ideally integrated systems). Strong Excel skills (including basic lookups and pivot tables). Experience managing HR administrative processes across the employee lifecycle. Experience with pension auto-enrolment processes. Ability to manage workload peaks and shifting priorities. In return we can offer the opportunity to join a well established and secure company offering a generous salary plus annual bonus, full benefits, 25 days holiday and on site parking working form our modern premises for a successful international company. We also offer a range of staff incentives and additional well being benefits. The role offers part time hours approx. 17.5 per week with a flexible working pattern. Please submit your CV asap for immediate consideration.
Applause IT Recruitment Ltd
Bickenhill, West Midlands
Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 40,000 - 47,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham, offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As an Infrastructure Engineer, you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
Mar 20, 2026
Full time
Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 40,000 - 47,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham, offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As an Infrastructure Engineer, you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
We are supporting an industry leading construction and manufacturing organisation based in Warrington in their search for a Design Manager. This is a fantastic opportunity for an experienced design professional to join a successful company delivering fenestration solutions. Salary: £50,000 - £60,000 About the Role - Reporting directly to the Technical Lead, this role will be responsible for leading the Secure Design Department, ensuring the accurate and compliant delivery of windows, doors and curtain walling projects for secure environments. This is a hands-on leadership role where you will personally take ownership of key design outputs including drawings, schedules and technical documentation, while also managing a team of designers. They are seeking a leader who is equally comfortable managing workloads, setting direction and personally delivering technical tasks such as drawing production and project coordination. Core responsibilities of the Design Manager role: Lead the Secure division design department, allocating resources and setting priorities in line with contracted programmes. Oversee secure fenestration projects from RFI and tender through to construction issue. Ensuring accuracy and compliance with regulations and client specifications of all Secure projects. Ensuring full compliance of projects to relevant standards, QA requirements. Personally produce and check drawings, schedules and technical documentation to support both client approvals and internal fabrication/supply chain requirements. Act as the escalation point for technical queries, design challenges and complex project issues. Provide technical expertise on fenestration systems, glass, fixings, coatings, ancillary products and testing standards. Manage design change control processes, ensuring revisions are fully traceable, impacts are assessed and risks are controlled. Represent the company professionally at client meetings, design reviews and site visits. Experience required: Significant experience in design management or senior design roles within fenestration, curtain walling or similar engineered façade products. Understanding of relevant regulations, standards and guidance (Approved Documents, UK/EN standards, CWCT, Building Safety Act, Golden Thread). Ability to understand and interpret project specifications, language and terminology (e.g. NBS) to ensure full compliance with client and regulatory requirements. If you're an experienced design professional looking for your next Design Manager opportunity, we'd love to hear from you. Apply now or get in touch for a confidential chat.
Mar 19, 2026
Full time
We are supporting an industry leading construction and manufacturing organisation based in Warrington in their search for a Design Manager. This is a fantastic opportunity for an experienced design professional to join a successful company delivering fenestration solutions. Salary: £50,000 - £60,000 About the Role - Reporting directly to the Technical Lead, this role will be responsible for leading the Secure Design Department, ensuring the accurate and compliant delivery of windows, doors and curtain walling projects for secure environments. This is a hands-on leadership role where you will personally take ownership of key design outputs including drawings, schedules and technical documentation, while also managing a team of designers. They are seeking a leader who is equally comfortable managing workloads, setting direction and personally delivering technical tasks such as drawing production and project coordination. Core responsibilities of the Design Manager role: Lead the Secure division design department, allocating resources and setting priorities in line with contracted programmes. Oversee secure fenestration projects from RFI and tender through to construction issue. Ensuring accuracy and compliance with regulations and client specifications of all Secure projects. Ensuring full compliance of projects to relevant standards, QA requirements. Personally produce and check drawings, schedules and technical documentation to support both client approvals and internal fabrication/supply chain requirements. Act as the escalation point for technical queries, design challenges and complex project issues. Provide technical expertise on fenestration systems, glass, fixings, coatings, ancillary products and testing standards. Manage design change control processes, ensuring revisions are fully traceable, impacts are assessed and risks are controlled. Represent the company professionally at client meetings, design reviews and site visits. Experience required: Significant experience in design management or senior design roles within fenestration, curtain walling or similar engineered façade products. Understanding of relevant regulations, standards and guidance (Approved Documents, UK/EN standards, CWCT, Building Safety Act, Golden Thread). Ability to understand and interpret project specifications, language and terminology (e.g. NBS) to ensure full compliance with client and regulatory requirements. If you're an experienced design professional looking for your next Design Manager opportunity, we'd love to hear from you. Apply now or get in touch for a confidential chat.
Job Title: IT Infrastructure & Security Engineer Location: Omagh (Northern Ireland) Salary: 30,000 - 35,000 Shift / Hours: Monday to Friday About the Company A well-established food manufacturing and processing organisation operating across the UK and Ireland, supplying high-quality products to national and international markets. The Role This role is responsible for the design, implementation, support, and ongoing improvement of IT infrastructure and associated security controls. The position combines hands-on infrastructure engineering with security responsibilities, ensuring that systems remain available, resilient, secure, and compliant with recognised standards such as ISO 27001 and GDPR-aligned controls. Key Responsibilities: Design, implement and maintain core IT infrastructure. Ensure systems remain reliable, available, and performant. Support servers, networking systems, and core services. Troubleshoot and resolve infrastructure-related issues. Implement and maintain security controls across the IT environment. Support endpoint protection and monitoring solutions. Assist with vulnerability management and incident response. Ensure systems align with internal policies and recognised security standards. About You: 5+ years' experience in an IT Infrastructure or Security Engineering role Strong knowledge of: Windows Server /Active Directory / DNS / DHCP Understanding of networking fundamentals (firewalls, VPNs, switching, routing) Experience supporting security controls and endpoint protection Strong troubleshooting and incident handling skills Familiarity with ISO 27001 or security audit processes Knowledge of vulnerability management and incident response Relevant certifications such as Microsoft, Cisco, Security or ITIL How to Apply: To apply for the IT Infrastructure & Security Engineer position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps.
Mar 19, 2026
Full time
Job Title: IT Infrastructure & Security Engineer Location: Omagh (Northern Ireland) Salary: 30,000 - 35,000 Shift / Hours: Monday to Friday About the Company A well-established food manufacturing and processing organisation operating across the UK and Ireland, supplying high-quality products to national and international markets. The Role This role is responsible for the design, implementation, support, and ongoing improvement of IT infrastructure and associated security controls. The position combines hands-on infrastructure engineering with security responsibilities, ensuring that systems remain available, resilient, secure, and compliant with recognised standards such as ISO 27001 and GDPR-aligned controls. Key Responsibilities: Design, implement and maintain core IT infrastructure. Ensure systems remain reliable, available, and performant. Support servers, networking systems, and core services. Troubleshoot and resolve infrastructure-related issues. Implement and maintain security controls across the IT environment. Support endpoint protection and monitoring solutions. Assist with vulnerability management and incident response. Ensure systems align with internal policies and recognised security standards. About You: 5+ years' experience in an IT Infrastructure or Security Engineering role Strong knowledge of: Windows Server /Active Directory / DNS / DHCP Understanding of networking fundamentals (firewalls, VPNs, switching, routing) Experience supporting security controls and endpoint protection Strong troubleshooting and incident handling skills Familiarity with ISO 27001 or security audit processes Knowledge of vulnerability management and incident response Relevant certifications such as Microsoft, Cisco, Security or ITIL How to Apply: To apply for the IT Infrastructure & Security Engineer position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps.
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA's Your Skills and Experience 2+ years' experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential Any certifications are a bonus
Mar 19, 2026
Full time
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA's Your Skills and Experience 2+ years' experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential Any certifications are a bonus
CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. YOUR ROLE Proactively configure and administrate the UK VM Ware Server Infrastructure. Ensure all Server Hardware and Software issues are efficiently managed through to resolution. Prioritise and Escalate faults accordingly and ensure that SLA's and KPI's are adhered to. Provide L2 / L3 Support and technical guideance to the UK IT support team. The company also has a balanced approach to cloud computing so this role will also assist with Cloud computing, so this is a great oppertunity for someone with AWS Cloud skills or a desire to progress their IT skills into Cloud computing. The UK IT team is also part of a larger Europe Regional IT team who help govern and assist other countries in the region. This role has the possibility to assist in the Europe region from time to time so UK and Europe travel maybe required periodically. RESPONSIBILITIES Build and Maintain servers in a Virtual Environment Provide 2nd and 3rd line support to ensure smooth IT operations across multiple client environments. Support and maintain the cloud environment for application servers Pro-actively monitor and administrate the Server Infrastructure and Virtual Environment Manage and support Active Directory environment for the UK & Ireland Collaborate with clients and internal teams to plan and implement system upgrades, migrations, and new technologies. Document technical processes, best practices, and IT procedures to ensure efficiency and knowledge sharing. Provide technical guidance & support to IT projects Support and maintain the DR / Backup Infrastructure, including daily checks and test DR processes. Adhere to corporate IT security standards KEY PERFORMANCE INDICATORS Provide a working Production environment with the emphasis on minimal downtime Produce proper and thorough documentation Conform to Head Office and Local Blueprints & Standards Provide timely and effective technical support of servers, infrastructure, hardware and software Provide a secure and reliable electronic environment Ensure Redundancy and Resilience for the Server Infrastructure Environment Ensure the Backup Infrastructure is working, reliable and effective Additional Information This role will require occasional travel within the UK and possibly Europe. PROFILE AND REQUIRED SKILLS Microsoft Windows Server 2019 / 2022 VM Ware Environments NAS storage environments Knowledge of Cloud computing (AWS / Azure) Active Directory / DNS / DHCP etc. Knowledge of Veeam backup solution - desirable Ability to work effectively both as part of a team and independently. PRACTICAL AND TECHNICAL KNOWLEDGE Microsoft Windows operating systems Active Directory / DNS / DHCP etc. Virtual environments (VMWare and Hyper V) AWS cloud computing advantageous. Knowledge of backup / snapshot technologies Aptitude for troubleshooting Proactively drives innovation and stays ahead of emerging technologies QUALIFICATIONS Educated to degree level / IT qualification or equivalent Server support experience in a networked IT environment accepted Microsoft and/or VMware Certification - desirable AWS Certification - desirable WHAT DO WE OFFER? Not only do we offer a competitive salary, we also offer a generous benefits package including: 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave Discretionary annual bonus Enhanced pension scheme up to 15% total contribution Life assurance x4 Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme Hybrid Working Cycle to work scheme/ Season ticket loans Enhanced policies including Maternity & Paternity Employee recognition awards CMA CGM Group is proud to define itself as a family business built on strong human values. Excellence Exemplarity Imagination Boldness CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. Join us and discover a world of opportunities!
Mar 19, 2026
Full time
CMA CGM ABOUT US Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. YOUR ROLE Proactively configure and administrate the UK VM Ware Server Infrastructure. Ensure all Server Hardware and Software issues are efficiently managed through to resolution. Prioritise and Escalate faults accordingly and ensure that SLA's and KPI's are adhered to. Provide L2 / L3 Support and technical guideance to the UK IT support team. The company also has a balanced approach to cloud computing so this role will also assist with Cloud computing, so this is a great oppertunity for someone with AWS Cloud skills or a desire to progress their IT skills into Cloud computing. The UK IT team is also part of a larger Europe Regional IT team who help govern and assist other countries in the region. This role has the possibility to assist in the Europe region from time to time so UK and Europe travel maybe required periodically. RESPONSIBILITIES Build and Maintain servers in a Virtual Environment Provide 2nd and 3rd line support to ensure smooth IT operations across multiple client environments. Support and maintain the cloud environment for application servers Pro-actively monitor and administrate the Server Infrastructure and Virtual Environment Manage and support Active Directory environment for the UK & Ireland Collaborate with clients and internal teams to plan and implement system upgrades, migrations, and new technologies. Document technical processes, best practices, and IT procedures to ensure efficiency and knowledge sharing. Provide technical guidance & support to IT projects Support and maintain the DR / Backup Infrastructure, including daily checks and test DR processes. Adhere to corporate IT security standards KEY PERFORMANCE INDICATORS Provide a working Production environment with the emphasis on minimal downtime Produce proper and thorough documentation Conform to Head Office and Local Blueprints & Standards Provide timely and effective technical support of servers, infrastructure, hardware and software Provide a secure and reliable electronic environment Ensure Redundancy and Resilience for the Server Infrastructure Environment Ensure the Backup Infrastructure is working, reliable and effective Additional Information This role will require occasional travel within the UK and possibly Europe. PROFILE AND REQUIRED SKILLS Microsoft Windows Server 2019 / 2022 VM Ware Environments NAS storage environments Knowledge of Cloud computing (AWS / Azure) Active Directory / DNS / DHCP etc. Knowledge of Veeam backup solution - desirable Ability to work effectively both as part of a team and independently. PRACTICAL AND TECHNICAL KNOWLEDGE Microsoft Windows operating systems Active Directory / DNS / DHCP etc. Virtual environments (VMWare and Hyper V) AWS cloud computing advantageous. Knowledge of backup / snapshot technologies Aptitude for troubleshooting Proactively drives innovation and stays ahead of emerging technologies QUALIFICATIONS Educated to degree level / IT qualification or equivalent Server support experience in a networked IT environment accepted Microsoft and/or VMware Certification - desirable AWS Certification - desirable WHAT DO WE OFFER? Not only do we offer a competitive salary, we also offer a generous benefits package including: 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave Discretionary annual bonus Enhanced pension scheme up to 15% total contribution Life assurance x4 Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme Hybrid Working Cycle to work scheme/ Season ticket loans Enhanced policies including Maternity & Paternity Employee recognition awards CMA CGM Group is proud to define itself as a family business built on strong human values. Excellence Exemplarity Imagination Boldness CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees. Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement. Join us and discover a world of opportunities!
