We are currently recruiting for a Candidate Consultant / Recruitment Coordinator to join our team in Hull. This is a service-focused role, ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is confident using systems and IT processes. The Role You will act as a key point of contact for candidates and clients, supporting recruitment and workforce coordination across multiple sites. The role combines candidate care, administrative accuracy, and system processing, ensuring a smooth and compliant recruitment journey. This role is temporary, with potential to go permanent for the right candidate. Key Responsibilities Providing a high level of service and support to candidates Coordinating onboarding, compliance, and candidate documentation Managing data accurately across recruitment systems and IT platforms Supporting multi-site workforce coordination Responding to queries professionally and efficiently Working collaboratively with internal teams to meet service demands About You Friendly, approachable, and genuinely service-driven Confident using IT systems and processing information accurately Organised with strong attention to detail Comfortable working independently during afternoon and evening hours Happy to work in a hybrid role between home and office Driving licence preferred due to multi-site management What We Offer Competitive salary of 26,600 Hybrid working model Monday to Friday hours - no weekends Hive 360 benefits , including discounts, wellbeing support, and rewards Opportunity to move into a permanent role If you are looking for a people-focused role with progression potential and can start immediately, we'd love to hear from you. R45 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jan 10, 2026
Seasonal
We are currently recruiting for a Candidate Consultant / Recruitment Coordinator to join our team in Hull. This is a service-focused role, ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is confident using systems and IT processes. The Role You will act as a key point of contact for candidates and clients, supporting recruitment and workforce coordination across multiple sites. The role combines candidate care, administrative accuracy, and system processing, ensuring a smooth and compliant recruitment journey. This role is temporary, with potential to go permanent for the right candidate. Key Responsibilities Providing a high level of service and support to candidates Coordinating onboarding, compliance, and candidate documentation Managing data accurately across recruitment systems and IT platforms Supporting multi-site workforce coordination Responding to queries professionally and efficiently Working collaboratively with internal teams to meet service demands About You Friendly, approachable, and genuinely service-driven Confident using IT systems and processing information accurately Organised with strong attention to detail Comfortable working independently during afternoon and evening hours Happy to work in a hybrid role between home and office Driving licence preferred due to multi-site management What We Offer Competitive salary of 26,600 Hybrid working model Monday to Friday hours - no weekends Hive 360 benefits , including discounts, wellbeing support, and rewards Opportunity to move into a permanent role If you are looking for a people-focused role with progression potential and can start immediately, we'd love to hear from you. R45 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Co-operative Development Officer We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation. Position: Co-operative Development Officer Location: Manchester (Holyoake House) Salary: £27,004 per annum (pro rata to 21 hours £16,202) Hours: Part-time, 3 days per week (21 hours) Contract: Fixed-term, 11 months Working pattern: Hybrid working, with at least 1 day per week in the Manchester office Closing Date: Midnight, Sunday 8 February 2026 Interviews: Week commencing 23 February 2026, in Manchester Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union. We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website CVs cannot be accepted. About the role As Co-operative Development Officer, you will support the delivery of the organisation s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive. This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy. Key responsibilities Events and outreach Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering. Coordinate speakers and manage administrative tasks including payments and invoices. Communicate with attendees before and after events to ensure a positive experience. Work with communications teams to support promotional activity, including newsletters and email campaigns. Track event metrics, gather feedback and prepare reports. Attend external events and exhibitions to promote the organisation. Provide occasional out-of-hours or weekend support for specific events or campaigns. Programme delivery Support the delivery of business support programmes Manage administrative processes, including contracts and payments. Track programme activity and prepare monitoring and evaluation reports. Partnerships and funding support Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values. Gather evidence, case studies and data for funding applications and funder reporting. Maintain accurate records and processes related to funding and partnership activity. About you To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact. You will bring: Experience of running small events, both online and in person. Strong organisational and project management skills, with the ability to manage multiple priorities. Excellent attention to detail and administrative capability. Clear and confident written and verbal communication skills. Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners. Highly developed IT skills, including confidence using Microsoft Office applications. Desirable: An understanding of, or interest in, values-driven organisations. Experience supporting grant-funded programmes. Interest in areas such as youth engagement, ethical tech, community development or climate action. Experience using project management tools such as Asana or Trello. About the organisation As the voice of the UK s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 09, 2026
Contractor
Co-operative Development Officer We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation. Position: Co-operative Development Officer Location: Manchester (Holyoake House) Salary: £27,004 per annum (pro rata to 21 hours £16,202) Hours: Part-time, 3 days per week (21 hours) Contract: Fixed-term, 11 months Working pattern: Hybrid working, with at least 1 day per week in the Manchester office Closing Date: Midnight, Sunday 8 February 2026 Interviews: Week commencing 23 February 2026, in Manchester Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union. We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website CVs cannot be accepted. About the role As Co-operative Development Officer, you will support the delivery of the organisation s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive. This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy. Key responsibilities Events and outreach Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering. Coordinate speakers and manage administrative tasks including payments and invoices. Communicate with attendees before and after events to ensure a positive experience. Work with communications teams to support promotional activity, including newsletters and email campaigns. Track event metrics, gather feedback and prepare reports. Attend external events and exhibitions to promote the organisation. Provide occasional out-of-hours or weekend support for specific events or campaigns. Programme delivery Support the delivery of business support programmes Manage administrative processes, including contracts and payments. Track programme activity and prepare monitoring and evaluation reports. Partnerships and funding support Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values. Gather evidence, case studies and data for funding applications and funder reporting. Maintain accurate records and processes related to funding and partnership activity. About you To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact. You will bring: Experience of running small events, both online and in person. Strong organisational and project management skills, with the ability to manage multiple priorities. Excellent attention to detail and administrative capability. Clear and confident written and verbal communication skills. Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners. Highly developed IT skills, including confidence using Microsoft Office applications. Desirable: An understanding of, or interest in, values-driven organisations. Experience supporting grant-funded programmes. Interest in areas such as youth engagement, ethical tech, community development or climate action. Experience using project management tools such as Asana or Trello. About the organisation As the voice of the UK s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: 30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Jan 09, 2026
Full time
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: 30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Job Advert JOB TITLE: Strategic Projects Coordinator SALARY: £30,900 - £34,352 LOCATION: LSE Students Union, Central London Office WORKING HOURS: Full time, 37 hours per week CONTRACT TYPE: Fixed term, until 31st December 2026 This brand-new role is all about turning ideas into action. As our Strategic Projects Coordinator, you ll be the driving force behind the successful delivery of high-impact projects and campaigns led by our elected Sabbatical Officers. You ll work closely with the Officer team to plan, manage, and evaluate projects that shape the student experience from defining objectives and establishing clear timelines to coordinating resources and mitigating risks. You can expect to navigate complex and politically sensitive environments, balancing the different priorities of our Officer team. Your work will include developing clear project roadmaps, implementing effective communication strategies to engage the student community, and supporting our Officers to engage with national campaigns that impact student wellbeing. You ll also play a key role in advising Officers on policy changes, gathering data and insights to inform evidence-based initiatives, and reporting back on progress to senior leadership and trustees. Beyond project delivery, you ll provide training and coaching to help Officers develop strong leadership and project management skills, and you ll coordinate flagship events such as handovers, inductions, and residentials. This is a fast-paced, varied role where your ability to research, organise and innovate will make a tangible difference to thousands of students. Who are we? LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect. Who are we looking for? We re looking for a confident and adaptable project professional who thrives in a fast-paced environment. You ll be highly organised, with the ability to juggle multiple priorities while keeping a clear focus on outcomes. Collaboration is key as you ll need to build strong relationships with students, staff, and external partners in order to deliver projects successfully. You ll bring a proven track record in managing projects from start to finish. Your communication skills will set you apart whether you re drafting reports, presenting updates, or facilitating training, we are looking for someone who will do so with clarity and impact. You ll also be comfortable interpreting data and feedback to inform decisions and improve processes. We d love to see experience in delivering training or coaching, as you ll play a vital role in developing the leadership and project management skills of our Sabbatical Officers. Knowledge of the Higher Education sector and issues affecting students is essential, and a recognised project management qualification would be a bonus. Why apply? As our Strategic Projects Coordinator, you will have a chance to make a real impact on student life at one of the world s leading universities. You ll work in a collaborative, values-driven environment, supporting passionate student leaders and shaping initiatives that matter. We offer: - 25 days of holiday per year (pro rata) - Additional closure periods at Christmas and Easter - Free LSE Students Union gym membership - Opportunities for professional development and growth. - Access to TOTUM (NUS) card, which provides a wide range of discounts - Flexibility for work-life balance How to apply We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: Part 1: CV Outlining your skills and experience to date. Part 2: Supporting Statement A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. Part 3: Equal Opportunities Monitoring and Contact Form This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. Want to apply? To apply for this role, please complete an online application. Job Application Timeline Closing date: Monday 26th January 2026 at 10am Intended interview dates: 5th / 6th February 2026 Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Jan 09, 2026
Full time
Job Advert JOB TITLE: Strategic Projects Coordinator SALARY: £30,900 - £34,352 LOCATION: LSE Students Union, Central London Office WORKING HOURS: Full time, 37 hours per week CONTRACT TYPE: Fixed term, until 31st December 2026 This brand-new role is all about turning ideas into action. As our Strategic Projects Coordinator, you ll be the driving force behind the successful delivery of high-impact projects and campaigns led by our elected Sabbatical Officers. You ll work closely with the Officer team to plan, manage, and evaluate projects that shape the student experience from defining objectives and establishing clear timelines to coordinating resources and mitigating risks. You can expect to navigate complex and politically sensitive environments, balancing the different priorities of our Officer team. Your work will include developing clear project roadmaps, implementing effective communication strategies to engage the student community, and supporting our Officers to engage with national campaigns that impact student wellbeing. You ll also play a key role in advising Officers on policy changes, gathering data and insights to inform evidence-based initiatives, and reporting back on progress to senior leadership and trustees. Beyond project delivery, you ll provide training and coaching to help Officers develop strong leadership and project management skills, and you ll coordinate flagship events such as handovers, inductions, and residentials. This is a fast-paced, varied role where your ability to research, organise and innovate will make a tangible difference to thousands of students. Who are we? LSESU is a vibrant, student-led organisation committed to helping LSE students make the most of the life-changing experiences open to them during their time at university. As part of our Senior Leadership Team, you will play a critical role in shaping our future and helping us to create a student experience which is enjoyable and empowering. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK. We provide support, representation, and opportunities to help students thrive during their time at university. Everything we do is shaped by our members and guided by our values to be bold and inclusive, working collaboratively to create a welcoming community built on integrity and respect. Who are we looking for? We re looking for a confident and adaptable project professional who thrives in a fast-paced environment. You ll be highly organised, with the ability to juggle multiple priorities while keeping a clear focus on outcomes. Collaboration is key as you ll need to build strong relationships with students, staff, and external partners in order to deliver projects successfully. You ll bring a proven track record in managing projects from start to finish. Your communication skills will set you apart whether you re drafting reports, presenting updates, or facilitating training, we are looking for someone who will do so with clarity and impact. You ll also be comfortable interpreting data and feedback to inform decisions and improve processes. We d love to see experience in delivering training or coaching, as you ll play a vital role in developing the leadership and project management skills of our Sabbatical Officers. Knowledge of the Higher Education sector and issues affecting students is essential, and a recognised project management qualification would be a bonus. Why apply? As our Strategic Projects Coordinator, you will have a chance to make a real impact on student life at one of the world s leading universities. You ll work in a collaborative, values-driven environment, supporting passionate student leaders and shaping initiatives that matter. We offer: - 25 days of holiday per year (pro rata) - Additional closure periods at Christmas and Easter - Free LSE Students Union gym membership - Opportunities for professional development and growth. - Access to TOTUM (NUS) card, which provides a wide range of discounts - Flexibility for work-life balance How to apply We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: Part 1: CV Outlining your skills and experience to date. Part 2: Supporting Statement A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. Part 3: Equal Opportunities Monitoring and Contact Form This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. Want to apply? To apply for this role, please complete an online application. Job Application Timeline Closing date: Monday 26th January 2026 at 10am Intended interview dates: 5th / 6th February 2026 Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Co-operative Development Officer We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation. Position: Co-operative Development Officer Location: Manchester (Holyoake House) Salary: £27,004 per annum (pro rata to 21 hours £16,202) Hours: Part-time, 3 days per week (21 hours) Contract: Fixed-term, 11 months Working pattern: Hybrid working, with at least 1 day per week in the Manchester office Closing Date: Midnight, Sunday 8 February 2026 Interviews: Week commencing 23 February 2026, in Manchester Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union. We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website CVs cannot be accepted. About the role As Co-operative Development Officer, you will support the delivery of the organisation s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive. This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy. Key responsibilities Events and outreach Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering. Coordinate speakers and manage administrative tasks including payments and invoices. Communicate with attendees before and after events to ensure a positive experience. Work with communications teams to support promotional activity, including newsletters and email campaigns. Track event metrics, gather feedback and prepare reports. Attend external events and exhibitions to promote the organisation. Provide occasional out-of-hours or weekend support for specific events or campaigns. Programme delivery Support the delivery of business support programmes Manage administrative processes, including contracts and payments. Track programme activity and prepare monitoring and evaluation reports. Partnerships and funding support Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values. Gather evidence, case studies and data for funding applications and funder reporting. Maintain accurate records and processes related to funding and partnership activity. About you To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact. You will bring: Experience of running small events, both online and in person. Strong organisational and project management skills, with the ability to manage multiple priorities. Excellent attention to detail and administrative capability. Clear and confident written and verbal communication skills. Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners. Highly developed IT skills, including confidence using Microsoft Office applications. Desirable: An understanding of, or interest in, values-driven organisations. Experience supporting grant-funded programmes. Interest in areas such as youth engagement, ethical tech, community development or climate action. Experience using project management tools such as Asana or Trello. About the organisation As the voice of the UK s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 09, 2026
Full time
Co-operative Development Officer We are delighted to share this exciting opportunity for a Co-operative Development Officer to join a values-driven and dynamic organisation. Position: Co-operative Development Officer Location: Manchester (Holyoake House) Salary: £27,004 per annum (pro rata to 21 hours £16,202) Hours: Part-time, 3 days per week (21 hours) Contract: Fixed-term, 11 months Working pattern: Hybrid working, with at least 1 day per week in the Manchester office Closing Date: Midnight, Sunday 8 February 2026 Interviews: Week commencing 23 February 2026, in Manchester Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development including coaching, trade union. We reserve the right to close the role early should a suitable candidate be found before this date. Applicants must apply via the application form on our website CVs cannot be accepted. About the role As Co-operative Development Officer, you will support the delivery of the organisation s growth strategy by helping to plan and deliver events, business support programmes and partnership activities. Working closely with the Co-operative Development Team, you will help raise awareness of the co-operative model and support new and existing co-operatives to thrive. This is a varied and rewarding role, offering the opportunity to contribute to meaningful work that supports communities, values-led enterprises and a fairer economy. Key responsibilities Events and outreach Deliver small-scale online and in-person events, managing logistics such as venues, digital platforms and catering. Coordinate speakers and manage administrative tasks including payments and invoices. Communicate with attendees before and after events to ensure a positive experience. Work with communications teams to support promotional activity, including newsletters and email campaigns. Track event metrics, gather feedback and prepare reports. Attend external events and exhibitions to promote the organisation. Provide occasional out-of-hours or weekend support for specific events or campaigns. Programme delivery Support the delivery of business support programmes Manage administrative processes, including contracts and payments. Track programme activity and prepare monitoring and evaluation reports. Partnerships and funding support Support partnership activity aligned with organisational strategy, including youth engagement, digital innovation, community development and embedding co-operative values. Gather evidence, case studies and data for funding applications and funder reporting. Maintain accurate records and processes related to funding and partnership activity. About you To be successful in this role, you will be organised, proactive and passionate about supporting values-led organisations and community impact. You will bring: Experience of running small events, both online and in person. Strong organisational and project management skills, with the ability to manage multiple priorities. Excellent attention to detail and administrative capability. Clear and confident written and verbal communication skills. Strong interpersonal skills, with the ability to build effective relationships with colleagues and external partners. Highly developed IT skills, including confidence using Microsoft Office applications. Desirable: An understanding of, or interest in, values-driven organisations. Experience supporting grant-funded programmes. Interest in areas such as youth engagement, ethical tech, community development or climate action. Experience using project management tools such as Asana or Trello. About the organisation As the voice of the UK s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Other roles you may have experience in could include Project Officer, Events Officer, Programme Coordinator, Community Development Officer, Partnerships Officer, or Business Support Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location : Barnstaple - Little Bridge House Job Type: Full time, 30 or 37 hours per week Contract Type : Permanent Salary : £25,017 - £27,700 per annum, FTE. The Role As a Fundraising and Product Sales Administrator, you'll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you'll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region. What You Will Be Doing • Providing prompt and accurate administrative support to the fundraising team • Setting up and maintaining supporter records on Salesforce and processing event registrations • Coordinating monthly visit days and supporting the smooth running of events • Preparing and sending fundraising packs, posters, tickets, and other materials • Updating CHSW and external websites with supporter events • Responding to supporter enquiries and delivering excellent donor care • Assisting with proactive donor engagement, including chasing pledges and converting enquiries • Ensuring compliance with fundraising legislation and CHSW policies The Successful Candidate We're looking for someone who is: • Highly organised with strong attention to detail • Experienced in administration within a busy environment • Confident using Microsoft Office and databases (Salesforce experience is a bonus) • A great communicator with excellent customer service skills • Flexible and proactive, able to adapt to changing priorities • Passionate about the work of CHSW and committed to our values • Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required. What we offer We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference Closing Date: 30/01/2026 Interview Date: 10/02/2026 How to Apply Please apply by clicking on the link before the closing date of Friday 30th January. Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today CHSW Equality, Diversity and Inclusion Statement CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant REF-
Jan 09, 2026
Full time
Location : Barnstaple - Little Bridge House Job Type: Full time, 30 or 37 hours per week Contract Type : Permanent Salary : £25,017 - £27,700 per annum, FTE. The Role As a Fundraising and Product Sales Administrator, you'll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you'll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region. What You Will Be Doing • Providing prompt and accurate administrative support to the fundraising team • Setting up and maintaining supporter records on Salesforce and processing event registrations • Coordinating monthly visit days and supporting the smooth running of events • Preparing and sending fundraising packs, posters, tickets, and other materials • Updating CHSW and external websites with supporter events • Responding to supporter enquiries and delivering excellent donor care • Assisting with proactive donor engagement, including chasing pledges and converting enquiries • Ensuring compliance with fundraising legislation and CHSW policies The Successful Candidate We're looking for someone who is: • Highly organised with strong attention to detail • Experienced in administration within a busy environment • Confident using Microsoft Office and databases (Salesforce experience is a bonus) • A great communicator with excellent customer service skills • Flexible and proactive, able to adapt to changing priorities • Passionate about the work of CHSW and committed to our values • Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required. What we offer We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference Closing Date: 30/01/2026 Interview Date: 10/02/2026 How to Apply Please apply by clicking on the link before the closing date of Friday 30th January. Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today CHSW Equality, Diversity and Inclusion Statement CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant REF-
Agence : Havas Lynx Description du poste : At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.Committed to driving meaningful change-a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record-we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.We're a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the through our YouTube playlist, Instagram, Facebook, LinkedIn, and Twitter.Everything this company achieves-every life it saves, every penny it makes, every policy it changes, every award it wins-is down to everyone who works here. Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays. Summary of the Role As a Senior Talent Acquisition Coordinator, you'll play a key role within our established Talent Acquisition team. Reporting to the Head of Talent Acquisition, you'll focus on administrative excellence and process management, ensuring smooth operations and overseeing freelance resourcing. You'll handle scheduling, documentation, compliance checks, paperwork for new starters, and stakeholder communication to keep everything running seamlessly. What You Can Expect to Be Doing Managing the approval process for internal freelance requests. Sourcing freelance talent on time and within budget using platforms like LinkedIn. Handling end-to-end recruitment for junior roles. Building strong relationships with Operations, HR, and IT teams to ensure smooth onboarding. Acting as the first point of contact for freelance-related queries. Drafting contracts, managing trackers, and ensuring compliance with IR35 and insurance requirements. Maintaining accurate documentation and quality control throughout all processes. Providing mentorship and guidance to junior team members. Liaise with external suppliers to manage and coordinate relationships, ensuring seamless operations. Manage and maintain our pool of freelance talent. This Role Could Be a Great Fit for You If You have previous experience in an administrative or recruitment role. You're highly organised with exceptional attention to detail. You're confident using Microsoft Office and familiar with LinkedIn sourcing techniques. You have excellent communication skills and a friendly, approachable attitude. You enjoy working collaboratively and supporting others. You're proactive about learning and personal development. What you can expect from us A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into and our internal programmes. It's a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including: Hybrid Working - 3 days in the office (flexible working options are available for in-office days) Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service Option to buy, carry or sell holidays Early Friday finish throughout the year Seasonal working hours Enhanced family leave, pay and return to work benefit scheme Extensive L&D support Sabbatical opportunities Season ticket interest free loans for travel Cycle to work scheme Life insurance (4x salary) Company pension scheme Fully compensated company events Volunteer days Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more +Medicash healthcare benefit 24/7 access to a free, confidential and independent Employee Assistance ProgrammeGet in touch to find out how we can make an impact that matters together. Type de contrat : CDI Vous intégrerez une entreprise garantissant l'égalité des chances et qui valorise la diversité. Si vous ne trouvez pas de poste correspondant à votre profil, vous pouvez toujours nous envoyer votre CV.Veuillez cliquer sur le lien ci-dessous . Havas Fondé à Paris en 1835, Havas est l'un des plus grands groupes de communication au monde, avec plus de collaborateurs dans plus de 100 pays, qui partagent une seule et même mission : make a meaningful difference au service des marques, des entreprises, et de la société dans son ensemble. Havas a développé un modèle d'agences totalement intégré, regroupant tous les métiers de la communication. Les équipes des trois divisions Creative, Media, et Health & You, travaillent avec agilité et en parfaite synergie pour accompagner leurs clients dans leur transformation positive, en leur apportant des solutions sur mesure, porteuses de sens et s'inspirant des métiers de l'entertainment. Life at Havas Nous sommes très fiers de notre famille Havas. Elle est composée de personnalités uniques, qui enrichissent leur travail avec leurs idées et leurs passions. L'esprit d'équipe est au cœur de notre fonctionnement et les Havas Villages constituent nos espaces de travail. Nous encourageons nos collaborateurs à saisir les multiples opportunités d'évolution au sein du groupe, que ce soit par une formation dans une agence locale, par la création d'un projet spécifique ou par la participation à l'un de nos programmes mondiaux de développement, uniques en leur genre. Havas Creative Network Chez Havas, nous pensons que la créativité n'est pas seulement une description de notre activité, mais qu'elle fait partie de l'ADN de nos agences. Notre réseau créatif rassemble certaines des agences les plus créatives et les plus accomplies du secteur. En associant l'expertise créative au pouvoir stratégique et innovant de nos Villages, nous construisons des équipes sur-mesure autour des besoins spécifiques de chacun de nos clients. Havas Media Network Chez Havas, nous offrons la meilleure expérience média, en nous concentrant sur les médias les plus meaningful pour construire des marques porteuses de sens. Nous savons comment établir une relation entre un client et son public cible - en fonction d'où il se trouve et avec du contenu qui lui parle. Nous apportons cette expertise grâce à notre système Mx, notre méthodologie opérationnelle globale et processus commun de planification stratégique. Ce système crée de la valeur pour nos clients en transformant les informations sur les consommateurs en objectifs de croissance clairs, en associant les parties prenantes et les indicateurs clés de performance et en mesurant l'impact des expériences médiatiques. Havas Health & You Animée par l'objectif d'avoir un impact positif sur la vie des patients et d'œuvrer à l'amélioration du bien-être et de la santé de tous, l'entité Havas Health & You s'appuie sur un réseau mondial d'experts en communication santé. Avec un état d'esprit résolument tourné vers l'innovation, la créativité et l'éducation, nous nous engageons à fournir un travail innovant et toujours excellent.
Jan 09, 2026
Full time
Agence : Havas Lynx Description du poste : At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising.Committed to driving meaningful change-a change built on a foundation of rich experience, inspired by innovation, and confirmed through our proven track record-we work in close partnership with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today's healthcare landscape. Our approach blends strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives.We're a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. You can get a feel for the through our YouTube playlist, Instagram, Facebook, LinkedIn, and Twitter.Everything this company achieves-every life it saves, every penny it makes, every policy it changes, every award it wins-is down to everyone who works here. Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays. Summary of the Role As a Senior Talent Acquisition Coordinator, you'll play a key role within our established Talent Acquisition team. Reporting to the Head of Talent Acquisition, you'll focus on administrative excellence and process management, ensuring smooth operations and overseeing freelance resourcing. You'll handle scheduling, documentation, compliance checks, paperwork for new starters, and stakeholder communication to keep everything running seamlessly. What You Can Expect to Be Doing Managing the approval process for internal freelance requests. Sourcing freelance talent on time and within budget using platforms like LinkedIn. Handling end-to-end recruitment for junior roles. Building strong relationships with Operations, HR, and IT teams to ensure smooth onboarding. Acting as the first point of contact for freelance-related queries. Drafting contracts, managing trackers, and ensuring compliance with IR35 and insurance requirements. Maintaining accurate documentation and quality control throughout all processes. Providing mentorship and guidance to junior team members. Liaise with external suppliers to manage and coordinate relationships, ensuring seamless operations. Manage and maintain our pool of freelance talent. This Role Could Be a Great Fit for You If You have previous experience in an administrative or recruitment role. You're highly organised with exceptional attention to detail. You're confident using Microsoft Office and familiar with LinkedIn sourcing techniques. You have excellent communication skills and a friendly, approachable attitude. You enjoy working collaboratively and supporting others. You're proactive about learning and personal development. What you can expect from us A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into and our internal programmes. It's a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission. You can also expect a whole host of benefits, including: Hybrid Working - 3 days in the office (flexible working options are available for in-office days) Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service Option to buy, carry or sell holidays Early Friday finish throughout the year Seasonal working hours Enhanced family leave, pay and return to work benefit scheme Extensive L&D support Sabbatical opportunities Season ticket interest free loans for travel Cycle to work scheme Life insurance (4x salary) Company pension scheme Fully compensated company events Volunteer days Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more +Medicash healthcare benefit 24/7 access to a free, confidential and independent Employee Assistance ProgrammeGet in touch to find out how we can make an impact that matters together. Type de contrat : CDI Vous intégrerez une entreprise garantissant l'égalité des chances et qui valorise la diversité. Si vous ne trouvez pas de poste correspondant à votre profil, vous pouvez toujours nous envoyer votre CV.Veuillez cliquer sur le lien ci-dessous . Havas Fondé à Paris en 1835, Havas est l'un des plus grands groupes de communication au monde, avec plus de collaborateurs dans plus de 100 pays, qui partagent une seule et même mission : make a meaningful difference au service des marques, des entreprises, et de la société dans son ensemble. Havas a développé un modèle d'agences totalement intégré, regroupant tous les métiers de la communication. Les équipes des trois divisions Creative, Media, et Health & You, travaillent avec agilité et en parfaite synergie pour accompagner leurs clients dans leur transformation positive, en leur apportant des solutions sur mesure, porteuses de sens et s'inspirant des métiers de l'entertainment. Life at Havas Nous sommes très fiers de notre famille Havas. Elle est composée de personnalités uniques, qui enrichissent leur travail avec leurs idées et leurs passions. L'esprit d'équipe est au cœur de notre fonctionnement et les Havas Villages constituent nos espaces de travail. Nous encourageons nos collaborateurs à saisir les multiples opportunités d'évolution au sein du groupe, que ce soit par une formation dans une agence locale, par la création d'un projet spécifique ou par la participation à l'un de nos programmes mondiaux de développement, uniques en leur genre. Havas Creative Network Chez Havas, nous pensons que la créativité n'est pas seulement une description de notre activité, mais qu'elle fait partie de l'ADN de nos agences. Notre réseau créatif rassemble certaines des agences les plus créatives et les plus accomplies du secteur. En associant l'expertise créative au pouvoir stratégique et innovant de nos Villages, nous construisons des équipes sur-mesure autour des besoins spécifiques de chacun de nos clients. Havas Media Network Chez Havas, nous offrons la meilleure expérience média, en nous concentrant sur les médias les plus meaningful pour construire des marques porteuses de sens. Nous savons comment établir une relation entre un client et son public cible - en fonction d'où il se trouve et avec du contenu qui lui parle. Nous apportons cette expertise grâce à notre système Mx, notre méthodologie opérationnelle globale et processus commun de planification stratégique. Ce système crée de la valeur pour nos clients en transformant les informations sur les consommateurs en objectifs de croissance clairs, en associant les parties prenantes et les indicateurs clés de performance et en mesurant l'impact des expériences médiatiques. Havas Health & You Animée par l'objectif d'avoir un impact positif sur la vie des patients et d'œuvrer à l'amélioration du bien-être et de la santé de tous, l'entité Havas Health & You s'appuie sur un réseau mondial d'experts en communication santé. Avec un état d'esprit résolument tourné vers l'innovation, la créativité et l'éducation, nous nous engageons à fournir un travail innovant et toujours excellent.
Examinations Officer Education for Industry Group Full-Time (Mondays to Fridays) Permanent FRA and EFI Training Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion St, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships at The Fashion Retail Academy (FRA) and The London College of Beauty Therapy (LCBT). Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion and employability. About the role The Exams Officer will support the Exams Coordinator and Head of Department in the effective delivery of all examination processes, while working closely with the Head of Admissions & Student Registry to ensure the accuracy and integrity of student assessment data. The post holder will be responsible for supporting all aspects of exam administration, including scheduling, registrations, invigilation logistics, and the secure handling of assessment materials. They will also provide support across wider Registry activities during peak periods, ensuring a seamless and high-quality service for both learners and staff. About you Qualifications: Level 3 qualification in a relevant discipline, plus Maths and English GCSE's at grade C/4 or above. Experience: Experience in education administration within a registry or similar function, along with experience working with students in an education environment. Expertise: Strong analytical and problem-solving abilities, alongside excellent written and verbal communication and presentation skills. Skills: Proficient in Office 365 (Word, Excel, PowerPoint) with strong organisational, planning, and communication skills. Passion: We are seeking someone committed to delivering effective examination processes and contributing to wider Registry activities to ensure a seamless service for learners and staff. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday, 13 January 2026. Interviews/Recruitment Day: Thursday, 22 January 2026 in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Jan 09, 2026
Full time
Examinations Officer Education for Industry Group Full-Time (Mondays to Fridays) Permanent FRA and EFI Training Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion St, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships at The Fashion Retail Academy (FRA) and The London College of Beauty Therapy (LCBT). Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion and employability. About the role The Exams Officer will support the Exams Coordinator and Head of Department in the effective delivery of all examination processes, while working closely with the Head of Admissions & Student Registry to ensure the accuracy and integrity of student assessment data. The post holder will be responsible for supporting all aspects of exam administration, including scheduling, registrations, invigilation logistics, and the secure handling of assessment materials. They will also provide support across wider Registry activities during peak periods, ensuring a seamless and high-quality service for both learners and staff. About you Qualifications: Level 3 qualification in a relevant discipline, plus Maths and English GCSE's at grade C/4 or above. Experience: Experience in education administration within a registry or similar function, along with experience working with students in an education environment. Expertise: Strong analytical and problem-solving abilities, alongside excellent written and verbal communication and presentation skills. Skills: Proficient in Office 365 (Word, Excel, PowerPoint) with strong organisational, planning, and communication skills. Passion: We are seeking someone committed to delivering effective examination processes and contributing to wider Registry activities to ensure a seamless service for learners and staff. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday, 13 January 2026. Interviews/Recruitment Day: Thursday, 22 January 2026 in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE More Information/Contact us: Click here to download a full job description For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
SF Recruitment are pleased to be working with a fantastic client in North Nottingham to help recruit a Culture Coordinator to their team on a full time permanent basis. People & Experience/Culture Coordinator Mansfield Salary up to £32,000 8:00-5:00pm Monday to Friday Office based with some occasional travel to sites for events and meetings Duties: Support culture and engagement initiatives that strengthen collaboration, motivation, and feeling valued. Promoting a positive working culture and inclusivity for office and site-based employees Coordinate recognition activities, internal communication, and culture campaigns Assist with events and wellbeing initiatives that promote connection and community - including occasional out-of-hours support Help deliver the culture onboarding and early engagement experience for new starters Support social value and charity initiatives, maintaining updates and visibility of our impact Gather, analyse and share employee feedback and insights to shape ongoing improvement and engagement Provide creative input and coordination across culture and communication projects Stay current on best practices in culture, employee experience, and wellbeing to bring new ideas Monitor and track budgets for culture and engagement activities (where applicable) - planning and tracking spend vs forecast Experience and Qualifications: Experience supporting people, culture, communications, or events functions (in-house or academic/placement) Strong written and verbal communication skills Proficient in Microsoft Office (PowerPoint, Word, Outlook); Canva or design tools a plus Proven ability to organise, coordinate and deliver engaging events or campaigns Understanding of ESG principles or social impact incentives Relevant qualifications or working towards one in Business, HR, Events, Administration, Communications, or Marketing Confidence gathering and analysing feedback (e.g. Difference Maker Awards, surveys and events) Full UK Driving Licence If this role is of interest please get in touch today.
Jan 09, 2026
Full time
SF Recruitment are pleased to be working with a fantastic client in North Nottingham to help recruit a Culture Coordinator to their team on a full time permanent basis. People & Experience/Culture Coordinator Mansfield Salary up to £32,000 8:00-5:00pm Monday to Friday Office based with some occasional travel to sites for events and meetings Duties: Support culture and engagement initiatives that strengthen collaboration, motivation, and feeling valued. Promoting a positive working culture and inclusivity for office and site-based employees Coordinate recognition activities, internal communication, and culture campaigns Assist with events and wellbeing initiatives that promote connection and community - including occasional out-of-hours support Help deliver the culture onboarding and early engagement experience for new starters Support social value and charity initiatives, maintaining updates and visibility of our impact Gather, analyse and share employee feedback and insights to shape ongoing improvement and engagement Provide creative input and coordination across culture and communication projects Stay current on best practices in culture, employee experience, and wellbeing to bring new ideas Monitor and track budgets for culture and engagement activities (where applicable) - planning and tracking spend vs forecast Experience and Qualifications: Experience supporting people, culture, communications, or events functions (in-house or academic/placement) Strong written and verbal communication skills Proficient in Microsoft Office (PowerPoint, Word, Outlook); Canva or design tools a plus Proven ability to organise, coordinate and deliver engaging events or campaigns Understanding of ESG principles or social impact incentives Relevant qualifications or working towards one in Business, HR, Events, Administration, Communications, or Marketing Confidence gathering and analysing feedback (e.g. Difference Maker Awards, surveys and events) Full UK Driving Licence If this role is of interest please get in touch today.
Wellbeing & Activities Coordinator Homefield Grange, Christchurch - £12.21 per hour 64 Bedded Nursing, Dementia and Residential Care Home Part time; 32 hours contract Shifts include alternate weekends At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams click apply for full job details
Jan 09, 2026
Full time
Wellbeing & Activities Coordinator Homefield Grange, Christchurch - £12.21 per hour 64 Bedded Nursing, Dementia and Residential Care Home Part time; 32 hours contract Shifts include alternate weekends At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams click apply for full job details
Volunteer Coordinator - Build a Nationwide Technology Support Network Salary: £30,000 per annum FTE (£18,000 actual) Hours: Part time, 0.6 FTE (21.75 hours per week - genuinely flexible) Contract: Permanent Location: Fully remote, with travel across the UK Reports to: Project Manager Ready to build something meaningful? Do you have experience recruiting, supporting and motivating volunteers? Are you excited by the idea of building a national volunteer network that delivers real, life changing impact? Charity People is delighted to be partnering with a charity to recruit a Volunteer Coordinator for a newly created role at a pivotal moment in the charity's evolution. A chance to shape something from the very beginning The charity is undergoing an exciting transformation. Long known for providing audio equipment, they're evolving into the UK's leading technology empowerment service for people with sight loss . This role sits at the heart of that change. As Volunteer Coordinator, you'll build and nurture a nationwide volunteer network that will transform how people with sight loss access technology support. You'll be the heartbeat of the volunteer programme - recruiting, onboarding, supporting and championing volunteers across the UK. Working closely with the Project Manager, you'll ensure volunteers feel valued, confident and supported to deliver excellent, accessible technology support. The impact you'll make Recruit and onboard volunteers, ensuring strong geographic coverage and diversity Manage DBS checks, safeguarding processes and volunteer records Support volunteers day to day, acting as their primary point of contact Monitor wellbeing, workload and retention to prevent burnout Match volunteers to service users based on skills, location and availability Build peer support networks, mentoring relationships and learning opportunities Create recognition programmes and development pathways Foster a strong, connected volunteer community across digital and in person spaces This is a role for someone who cares deeply about people, thrives on purpose, and understands what makes volunteers feel supported and valued. A culture built on trust, flexibility and wellbeing The charity understands that life doesn't stop at the door of work. They're deeply committed to staff wellbeing and recognises that family responsibilities, health, caring roles or life events sometimes need to take priority. You'll be supported in a truly flexible, family friendly working environment , built on: Trust, not micromanagement Respect for individual circumstances Autonomy over when and how you work A leadership team that genuinely listens This is a remote first organisation where people are trusted to do their best work in a way that works for them - and where kindness and accountability go hand in hand. What else is on offer Fully remote, genuinely flexible working Part time hours (21.75 per week) arranged around your life 15 days' annual leave plus bank holidays (pro rata, based on full time entitlement) Additional time off over the Christmas period Auto enrolment pension Quarterly in person team days and occasional events A supportive, mission driven team that values collaboration and care Inclusion at the heart of everything The charity is committed to equality, diversity and inclusion and strongly encourages applications from people with sight loss . Lived experience is highly valued, and reasonable adjustments will be made throughout the recruitment process and in the role itself to ensure everyone can thrive. Application deadline: Friday 23rd January 2026 (Please do not write a cover letter until we have shared the JD and held an informal briefing call) Interviews: Tuesday 24th February 2026 Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jan 09, 2026
Full time
Volunteer Coordinator - Build a Nationwide Technology Support Network Salary: £30,000 per annum FTE (£18,000 actual) Hours: Part time, 0.6 FTE (21.75 hours per week - genuinely flexible) Contract: Permanent Location: Fully remote, with travel across the UK Reports to: Project Manager Ready to build something meaningful? Do you have experience recruiting, supporting and motivating volunteers? Are you excited by the idea of building a national volunteer network that delivers real, life changing impact? Charity People is delighted to be partnering with a charity to recruit a Volunteer Coordinator for a newly created role at a pivotal moment in the charity's evolution. A chance to shape something from the very beginning The charity is undergoing an exciting transformation. Long known for providing audio equipment, they're evolving into the UK's leading technology empowerment service for people with sight loss . This role sits at the heart of that change. As Volunteer Coordinator, you'll build and nurture a nationwide volunteer network that will transform how people with sight loss access technology support. You'll be the heartbeat of the volunteer programme - recruiting, onboarding, supporting and championing volunteers across the UK. Working closely with the Project Manager, you'll ensure volunteers feel valued, confident and supported to deliver excellent, accessible technology support. The impact you'll make Recruit and onboard volunteers, ensuring strong geographic coverage and diversity Manage DBS checks, safeguarding processes and volunteer records Support volunteers day to day, acting as their primary point of contact Monitor wellbeing, workload and retention to prevent burnout Match volunteers to service users based on skills, location and availability Build peer support networks, mentoring relationships and learning opportunities Create recognition programmes and development pathways Foster a strong, connected volunteer community across digital and in person spaces This is a role for someone who cares deeply about people, thrives on purpose, and understands what makes volunteers feel supported and valued. A culture built on trust, flexibility and wellbeing The charity understands that life doesn't stop at the door of work. They're deeply committed to staff wellbeing and recognises that family responsibilities, health, caring roles or life events sometimes need to take priority. You'll be supported in a truly flexible, family friendly working environment , built on: Trust, not micromanagement Respect for individual circumstances Autonomy over when and how you work A leadership team that genuinely listens This is a remote first organisation where people are trusted to do their best work in a way that works for them - and where kindness and accountability go hand in hand. What else is on offer Fully remote, genuinely flexible working Part time hours (21.75 per week) arranged around your life 15 days' annual leave plus bank holidays (pro rata, based on full time entitlement) Additional time off over the Christmas period Auto enrolment pension Quarterly in person team days and occasional events A supportive, mission driven team that values collaboration and care Inclusion at the heart of everything The charity is committed to equality, diversity and inclusion and strongly encourages applications from people with sight loss . Lived experience is highly valued, and reasonable adjustments will be made throughout the recruitment process and in the role itself to ensure everyone can thrive. Application deadline: Friday 23rd January 2026 (Please do not write a cover letter until we have shared the JD and held an informal briefing call) Interviews: Tuesday 24th February 2026 Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Sales Coordinator Location: Longwell Green, Bristol Hours: Monday - Friday, 8:30am - 5:00pm Salary: 27,000 Fixed term 12 months Interviewing Now You will drive the smooth renewal of service contracts, deliver accurate quotations, and keep departments aligned to ensure every customer receives outstanding service. Main Duties Service Contracts & Customer Support Prepare and issue quotations for service contracts. Track, chase, and renew service contracts while updating all relevant documentation. Set up new service contract numbers and maintain accurate customer records. Produce and manage renewal and service due reports. Respond promptly to customer enquiries via web and email. Liaise with customers and internal teams to resolve invoicing and account-related issues. Update customer contact information and ensure customer intelligence remains accurate and up to date. Administration & Reporting Process job sheet requests and raise service work orders for A Serv, B Serv, LBK and monthly services. Monitor the Service Due Tracker weekly to ensure timely scheduling. Review SLAs and prepare supporting documentation for management approval. Coordinate with the accounts team to manage invoicing, credit notes, and aged debt follow-up. Verify and log all purchase orders and contracts accurately. Tendering & Compliance Manage and maintain pre-qualification documentation, certifications, and tender submissions. Regularly check "Find a Tender" for new business opportunities. Support in preparing documentation for customer audits and compliance checks. Skills & Experience Previous experience in sales coordination, service administration, or contract management preferred. Strong proficiency in Microsoft Office including Excel, Word and Outlook, as well as CRM and ERP systems. Excellent communication skills, both written and verbal. Experience with tender submissions and pre-qualification processes is advantageous. High attention to detail with a proactive approach to process improvement. Benefits EOT Bonus Scheme: Receive a share of company profits, recognising your contribution and encouraging ownership and motivation. Training & Career Progression: Ongoing opportunities for professional development and upskilling. Company Pension Scheme Private Medical Scheme: Capped excess of 100 for any treatment. Life Assurance Scheme: Includes access to additional healthcare support and counselling services for overall wellbeing. 23 Days Holiday plus bank holidays: Increases with length of service. If you are interested, please click APPLY.
Jan 09, 2026
Full time
Sales Coordinator Location: Longwell Green, Bristol Hours: Monday - Friday, 8:30am - 5:00pm Salary: 27,000 Fixed term 12 months Interviewing Now You will drive the smooth renewal of service contracts, deliver accurate quotations, and keep departments aligned to ensure every customer receives outstanding service. Main Duties Service Contracts & Customer Support Prepare and issue quotations for service contracts. Track, chase, and renew service contracts while updating all relevant documentation. Set up new service contract numbers and maintain accurate customer records. Produce and manage renewal and service due reports. Respond promptly to customer enquiries via web and email. Liaise with customers and internal teams to resolve invoicing and account-related issues. Update customer contact information and ensure customer intelligence remains accurate and up to date. Administration & Reporting Process job sheet requests and raise service work orders for A Serv, B Serv, LBK and monthly services. Monitor the Service Due Tracker weekly to ensure timely scheduling. Review SLAs and prepare supporting documentation for management approval. Coordinate with the accounts team to manage invoicing, credit notes, and aged debt follow-up. Verify and log all purchase orders and contracts accurately. Tendering & Compliance Manage and maintain pre-qualification documentation, certifications, and tender submissions. Regularly check "Find a Tender" for new business opportunities. Support in preparing documentation for customer audits and compliance checks. Skills & Experience Previous experience in sales coordination, service administration, or contract management preferred. Strong proficiency in Microsoft Office including Excel, Word and Outlook, as well as CRM and ERP systems. Excellent communication skills, both written and verbal. Experience with tender submissions and pre-qualification processes is advantageous. High attention to detail with a proactive approach to process improvement. Benefits EOT Bonus Scheme: Receive a share of company profits, recognising your contribution and encouraging ownership and motivation. Training & Career Progression: Ongoing opportunities for professional development and upskilling. Company Pension Scheme Private Medical Scheme: Capped excess of 100 for any treatment. Life Assurance Scheme: Includes access to additional healthcare support and counselling services for overall wellbeing. 23 Days Holiday plus bank holidays: Increases with length of service. If you are interested, please click APPLY.
HR Coordinator Location: Harrogate - Office based (with up to 1 day working from home) Salary: £30,000 - £33,000 Hours: Full-time, Monday to Friday, 9am - 5pm or Part-time (4 days per week or school hours) Benefits: 28 days holiday + your birthday off, bank holidays, Medicash plan, free onsite parking We are recruiting an organised and proactive HR Coordinator to join a growing business in Harrogate. This role supports the day-to-day HR function, with a strong focus on employee relations support, HR administration, and ensuring smooth processes across the employee lifecycle. This is an excellent opportunity for someone with HR coordination or assistant-level experience who is looking for a varied, people-focused role within a supportive environment. Key Responsibilities Act as the first point of contact for routine employee relations enquiries, escalating where required. Assist with documenting employee relations matters, maintaining confidential files, and preparing follow-up communication. Coordinate new starter onboarding including paperwork, induction scheduling, and policy compliance. Maintain accurate employee records in the HR system and process employee changes, promotions, and leavers. Support benefits administration, responding to general queries and assisting with enrolment and documentation updates. Monitor attendance and leave requests, supporting leave of absence processes in line with policy. Assist with HR communications, intranet updates, and distributing policy changes. Prepare HR reports and support compliance activity such as audits, document reviews, and policy updates. Support employee engagement initiatives, wellbeing programmes, and internal events. Provide general administrative support including scheduling, filing, data entry, and managing HR documentation. Support payroll administration tasks. About You Experience in an HR Coordinator, HR Assistant, or similar administrative HR role. CIPD Level 5. Good understanding of HR operations, employee relations, and basic employment law. Experience using HRIS systems is beneficial. Excellent attention to detail and strong organisational skills. Confident communication skills, both written and verbal. Able to handle confidential information with professionalism. If you are an organised, people-focused HR professional looking for your next opportunity, we d love to hear from you. Apply today!
Jan 09, 2026
Full time
HR Coordinator Location: Harrogate - Office based (with up to 1 day working from home) Salary: £30,000 - £33,000 Hours: Full-time, Monday to Friday, 9am - 5pm or Part-time (4 days per week or school hours) Benefits: 28 days holiday + your birthday off, bank holidays, Medicash plan, free onsite parking We are recruiting an organised and proactive HR Coordinator to join a growing business in Harrogate. This role supports the day-to-day HR function, with a strong focus on employee relations support, HR administration, and ensuring smooth processes across the employee lifecycle. This is an excellent opportunity for someone with HR coordination or assistant-level experience who is looking for a varied, people-focused role within a supportive environment. Key Responsibilities Act as the first point of contact for routine employee relations enquiries, escalating where required. Assist with documenting employee relations matters, maintaining confidential files, and preparing follow-up communication. Coordinate new starter onboarding including paperwork, induction scheduling, and policy compliance. Maintain accurate employee records in the HR system and process employee changes, promotions, and leavers. Support benefits administration, responding to general queries and assisting with enrolment and documentation updates. Monitor attendance and leave requests, supporting leave of absence processes in line with policy. Assist with HR communications, intranet updates, and distributing policy changes. Prepare HR reports and support compliance activity such as audits, document reviews, and policy updates. Support employee engagement initiatives, wellbeing programmes, and internal events. Provide general administrative support including scheduling, filing, data entry, and managing HR documentation. Support payroll administration tasks. About You Experience in an HR Coordinator, HR Assistant, or similar administrative HR role. CIPD Level 5. Good understanding of HR operations, employee relations, and basic employment law. Experience using HRIS systems is beneficial. Excellent attention to detail and strong organisational skills. Confident communication skills, both written and verbal. Able to handle confidential information with professionalism. If you are an organised, people-focused HR professional looking for your next opportunity, we d love to hear from you. Apply today!
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Head of Customer Care and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Head of Customer Care, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer first culture across the business. You'll work closely with senior colleagues in Construction, Sales, and across the regional leadership team to ensure customer experience is central to every decision made. This is a pivotal leadership role that blends operational rigour with strategic influence. You will be the voice of the customer in the room - using data, insight, and experience to continuously raise standards, drive improvement, and protect the brand reputation. What you'll do as a Head of Customer Care Set the vision for Customer Care in your region - ensuring a clear, customer centric strategy is embedded across the business. Lead, inspire, and support your team - including Office Managers, Field Operations Managers, Coordinators, Administrators, and Maintenance Operatives - to deliver a high quality, consistent aftercare experience. Own and drive performance against service level agreements (SLAs), ensuring every customer query or issue is managed promptly, professionally, and empathetically. Oversee all customer complaints, with direct accountability for Stage 1 complaints and a hands on approach to resolving complex or high profile cases. Embed strong governance and compliance, ensuring all systems, processes and reporting standards are followed across the team. Deliver information and insight to drive continuous improvement - providing regular, accurate data to support customer focused decision making at leadership level. Collaborate across functions, maintaining excellent relationships with Construction, Sales, and Commercial teams to ensure issues are resolved quickly and root causes are addressed. Champion NHBC survey results, setting expectations, tracking progress and driving actions that contribute to improved customer satisfaction scores. Oversee and monitor key activities aligned to our Customer Care Timeline, ensuring full compliance with the New Homes Quality Code. Use this insight to highlight both successes and areas for improvement across the business. Champion and support a culture of customer service excellence, driving performance towards our stretch targets. With our HBF 5 star status as the benchmark, ensure continuous improvement remains at the heart of everything we do. Ensure health & safety standards are upheld at every touchpoint, promoting a safe and respectful approach to work in customers' homes and across the team. What experience do I need? Have a proven track record of leading high performing customer care teams or similar customer centric operations. Be an excellent communicator - clear, empathetic and calm under pressure - with strong influencing skills at all levels. Be naturally customer obsessed, with a deep understanding of what great service looks like and how to deliver it in a complex, fast paced environment. Be highly organised, with a strong grasp of governance, cost control, and service delivery processes. Have good data literacy and be confident using Microsoft Office (including Excel and PowerPoint) and business systems to extract insight and drive decision making. Be collaborative and commercially aware, with a mindset for continuous improvement and cross functional problem solving. A full UK driving licence and access to a vehicle is preferred, given the need for occasional site and regional travel.
Jan 08, 2026
Full time
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Head of Customer Care and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Head of Customer Care, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer first culture across the business. You'll work closely with senior colleagues in Construction, Sales, and across the regional leadership team to ensure customer experience is central to every decision made. This is a pivotal leadership role that blends operational rigour with strategic influence. You will be the voice of the customer in the room - using data, insight, and experience to continuously raise standards, drive improvement, and protect the brand reputation. What you'll do as a Head of Customer Care Set the vision for Customer Care in your region - ensuring a clear, customer centric strategy is embedded across the business. Lead, inspire, and support your team - including Office Managers, Field Operations Managers, Coordinators, Administrators, and Maintenance Operatives - to deliver a high quality, consistent aftercare experience. Own and drive performance against service level agreements (SLAs), ensuring every customer query or issue is managed promptly, professionally, and empathetically. Oversee all customer complaints, with direct accountability for Stage 1 complaints and a hands on approach to resolving complex or high profile cases. Embed strong governance and compliance, ensuring all systems, processes and reporting standards are followed across the team. Deliver information and insight to drive continuous improvement - providing regular, accurate data to support customer focused decision making at leadership level. Collaborate across functions, maintaining excellent relationships with Construction, Sales, and Commercial teams to ensure issues are resolved quickly and root causes are addressed. Champion NHBC survey results, setting expectations, tracking progress and driving actions that contribute to improved customer satisfaction scores. Oversee and monitor key activities aligned to our Customer Care Timeline, ensuring full compliance with the New Homes Quality Code. Use this insight to highlight both successes and areas for improvement across the business. Champion and support a culture of customer service excellence, driving performance towards our stretch targets. With our HBF 5 star status as the benchmark, ensure continuous improvement remains at the heart of everything we do. Ensure health & safety standards are upheld at every touchpoint, promoting a safe and respectful approach to work in customers' homes and across the team. What experience do I need? Have a proven track record of leading high performing customer care teams or similar customer centric operations. Be an excellent communicator - clear, empathetic and calm under pressure - with strong influencing skills at all levels. Be naturally customer obsessed, with a deep understanding of what great service looks like and how to deliver it in a complex, fast paced environment. Be highly organised, with a strong grasp of governance, cost control, and service delivery processes. Have good data literacy and be confident using Microsoft Office (including Excel and PowerPoint) and business systems to extract insight and drive decision making. Be collaborative and commercially aware, with a mindset for continuous improvement and cross functional problem solving. A full UK driving licence and access to a vehicle is preferred, given the need for occasional site and regional travel.
About the Opportunity We are looking for an Engineering Manager (f/m/d) to lead a new Business Services team, focused on building AI-enabled products for marketers . This team will play a key role in expanding Contentful's impact by capturing adjacent spend and workflows, driving innovation at the intersection of content, data, and AI. Because this is a new group being formed, it represents a unique opportunity to act as an entrepreneur inside Contentful: shaping vision, culture, and execution from the ground up. What to expect? In this role you'll get to work closely with senior stakeholders across the business to understand business strategy & goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to deliver impact against business goals. Lead and grow a high-performing, globally-distributed engineering team, ensuring a culture of collaboration, ownership, and continuous improvement. Partner with Product, Design, and cross-functional stakeholders to define the roadmap for AI-enabled marketing solutions. Build scalable, high-performance products that integrate AI capabilities into marketers' daily workflows, with a focus on usability, automation, and business impact. Drive innovation and experimentation while ensuring secure, reliable, and performant systems. Mentor and develop engineers across levels, fostering technical excellence and leadership growth. Guide the team through solution design, coding, testing, deployment, and operations. Ensure alignment between technical execution and business objectives, with clear communication of progress and priorities. What you need to be successful We're looking for an enthusiastic and entrepreneurial Engineering Manager (f/m/d) who thrives in building new teams and products. To succeed in this role, you should: 2+ years of experience leading development teams, with a track record of delivering complex, high-impact technical solutions. Be comfortable operating in ambiguous, fast-changing environments, balancing short-term impact with long-term strategy. Experience building or integrating AI-powered products (e.g., LLM-based systems, recommendation engines, personalization features), with a focus on delivering customer and business impact. Bring technical depth in modern web technologies and AI/ML-enabled applications, with enough hands on experience to guide solutioning and challenge technical decisions. Excel at optimizing performance and scalability, with experience handling complex content structures and large datasets. Balance innovation with immediate impact, overseeing technical delivery while driving team capabilities and capacity. You're eager to work with the latest technologies and products. Collaborate effectively across teams (Product, Design, Data, Engineering), aligning technical work with business goals. Have a strong mentoring track record, fostering a culture of continuous learning, technical excellence, and quality within a distributed team. Embrace continuous learning, staying up to date with industry trends and encouraging growth within your team. Bonus: Familiarity with martech ecosystems, marketing workflows, and integrations. Experience working in entrepreneurial or incubation environments, such as starting new teams or products from scratch. Knowledge of data privacy, compliance, and security best practices in SaaS and AI-enabled applications. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Jan 08, 2026
Full time
About the Opportunity We are looking for an Engineering Manager (f/m/d) to lead a new Business Services team, focused on building AI-enabled products for marketers . This team will play a key role in expanding Contentful's impact by capturing adjacent spend and workflows, driving innovation at the intersection of content, data, and AI. Because this is a new group being formed, it represents a unique opportunity to act as an entrepreneur inside Contentful: shaping vision, culture, and execution from the ground up. What to expect? In this role you'll get to work closely with senior stakeholders across the business to understand business strategy & goals, and work with internal teams and external partners to ensure our technical architecture, tech stack and development strategy are aligned to deliver impact against business goals. Lead and grow a high-performing, globally-distributed engineering team, ensuring a culture of collaboration, ownership, and continuous improvement. Partner with Product, Design, and cross-functional stakeholders to define the roadmap for AI-enabled marketing solutions. Build scalable, high-performance products that integrate AI capabilities into marketers' daily workflows, with a focus on usability, automation, and business impact. Drive innovation and experimentation while ensuring secure, reliable, and performant systems. Mentor and develop engineers across levels, fostering technical excellence and leadership growth. Guide the team through solution design, coding, testing, deployment, and operations. Ensure alignment between technical execution and business objectives, with clear communication of progress and priorities. What you need to be successful We're looking for an enthusiastic and entrepreneurial Engineering Manager (f/m/d) who thrives in building new teams and products. To succeed in this role, you should: 2+ years of experience leading development teams, with a track record of delivering complex, high-impact technical solutions. Be comfortable operating in ambiguous, fast-changing environments, balancing short-term impact with long-term strategy. Experience building or integrating AI-powered products (e.g., LLM-based systems, recommendation engines, personalization features), with a focus on delivering customer and business impact. Bring technical depth in modern web technologies and AI/ML-enabled applications, with enough hands on experience to guide solutioning and challenge technical decisions. Excel at optimizing performance and scalability, with experience handling complex content structures and large datasets. Balance innovation with immediate impact, overseeing technical delivery while driving team capabilities and capacity. You're eager to work with the latest technologies and products. Collaborate effectively across teams (Product, Design, Data, Engineering), aligning technical work with business goals. Have a strong mentoring track record, fostering a culture of continuous learning, technical excellence, and quality within a distributed team. Embrace continuous learning, staying up to date with industry trends and encouraging growth within your team. Bonus: Familiarity with martech ecosystems, marketing workflows, and integrations. Experience working in entrepreneurial or incubation environments, such as starting new teams or products from scratch. Knowledge of data privacy, compliance, and security best practices in SaaS and AI-enabled applications. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Senior Project Manager - Rail As a Senior Project Manager/Leader at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our ambitions. Come, work in an environment where you can stretch your abilities and deliver on your potential. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Programme Manager, the Senior Project Manager is responsible for managing a portfolio of SISS related projects for our Rail customers on a national basis. You will develop and manage large teams with accountability for Health and Safety, Quality, Financial Performance and Operational Delivery. This is a hybrid working role with a requirement to be in our Warwick HQ on a weekly basis, as well as ad-hoc travel across England and Wales. What You'll Do: The SPM will own and lead their portion of the project portfolio, ensuring all projects are delivered smoothly and efficiently. They will also be a key governance holder, working in line with Telent's standards and continuously improving governance practices. Acting as the central leader, they will align the project manager, engineering lead, and operations staff, while mentoring assistant project managers and project coordinators to grow their skills. They will foster a culture of continuous improvement and teamwork. Lead bid submissions and be responsible for maintaining and growing client relationships, ensuring that customer satisfaction and portfolio growth are top priorities. Ensure financial controls are in place to manage projects within agreed budgets Ensure the setup of stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Will be required to report financial performance of assigned projects, including managing financial performance through designated system Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required. Manage direct reports in line with HR policies, procedures and business processes Who you are: You will have previous experience in a similar role, ideally managing SISS or Telecoms related projects within the rail industry. You will have experience managing a portfolio of projects upwards of 10-15M, along with the ability to lead and manage a high performing team. Key requirements: Formal PM Qualification (APM, PMP, Prince 2) or equivalent experience. Excellent knowledge of Profit & Loss accounts and cash flow forecasting Excellent financial and commercial experience of managing multi-million-pound business critical projects Ability to direct teams in large complex environments Sound Knowledge of Quality, Health, Safety and Environment regulations Experience of managing complex customer and end user relationships What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! Brilliance brought together.
Jan 08, 2026
Full time
Senior Project Manager - Rail As a Senior Project Manager/Leader at Telent, you will be trusted and empowered to deliver critical and complex work. You'll be free to innovate, to take ownership and make smart, agile decisions. We need the best people to help us achieve our ambitions. Come, work in an environment where you can stretch your abilities and deliver on your potential. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Programme Manager, the Senior Project Manager is responsible for managing a portfolio of SISS related projects for our Rail customers on a national basis. You will develop and manage large teams with accountability for Health and Safety, Quality, Financial Performance and Operational Delivery. This is a hybrid working role with a requirement to be in our Warwick HQ on a weekly basis, as well as ad-hoc travel across England and Wales. What You'll Do: The SPM will own and lead their portion of the project portfolio, ensuring all projects are delivered smoothly and efficiently. They will also be a key governance holder, working in line with Telent's standards and continuously improving governance practices. Acting as the central leader, they will align the project manager, engineering lead, and operations staff, while mentoring assistant project managers and project coordinators to grow their skills. They will foster a culture of continuous improvement and teamwork. Lead bid submissions and be responsible for maintaining and growing client relationships, ensuring that customer satisfaction and portfolio growth are top priorities. Ensure financial controls are in place to manage projects within agreed budgets Ensure the setup of stage gate meetings such as project kick off meetings, project gate reviews (design, start on construction), project close out sessions as defined in the Project Execution/Mobilisation Plan Will be required to report financial performance of assigned projects, including managing financial performance through designated system Providing support to bid submissions including Project Plans, Risks, Actions, Issues, Decisions (RAID) log and method statement responses as required. Manage direct reports in line with HR policies, procedures and business processes Who you are: You will have previous experience in a similar role, ideally managing SISS or Telecoms related projects within the rail industry. You will have experience managing a portfolio of projects upwards of 10-15M, along with the ability to lead and manage a high performing team. Key requirements: Formal PM Qualification (APM, PMP, Prince 2) or equivalent experience. Excellent knowledge of Profit & Loss accounts and cash flow forecasting Excellent financial and commercial experience of managing multi-million-pound business critical projects Ability to direct teams in large complex environments Sound Knowledge of Quality, Health, Safety and Environment regulations Experience of managing complex customer and end user relationships What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video! Brilliance brought together.
Mamas & Papas is a brand of choice, and a brand of trust for a community of new & expectant parents through the incredible quality and safety of our award winning baby & nursery products. This focus on others safety & well being flows not just to our community of customers, but through our community of employees too. As we enter 2026 we will be topping over 1000 employees here at Mamas & Papas across our UK & ROI portfolio of over 60 Mamas & Papas Stores & Concession, and our Huddersfield Head office and Warehouse/Distribution hub. As we continue to advance our Health & Safety to even further heights, and sitting within our Compliance & Sustainability team we are looking to recruit a HEALTH & SAFETY COORDINATOR. The role of Health & Safety Coordinator Covering these key areas you will Health and Safety Promote a positive organisational culture which puts our people first by working with management teams and colleagues across HO, Warehouse and Retail Support/carry out risk assessments with management teams Compiling statistic reports for internal use to identify trends and risks Creating and implementing programmes to manage risk i.e. violence and aggression, wellbeing, mental health Maintaining and setting up records for documentation Managing and processing accident, incident and near miss data received from the business to identify trends where further controls may need to be implemented Carrying out inspections and audits Providing support to colleagues through creating reactive and proactive guidance i.e. toolbox talks, safety communications, awareness sessions Review actions outstanding and communicate with interested parties on these to enable timely completion Are you looking to apply your NEBOSH qualification in your day to day for an omni channel business? Not afraid of a spreadsheet and have a passion for guiding, supporting and developing teams on all things Health & Safety? If this sounds like you, dont hesitate and APPLY NOW To Apply, For more information and to apply for a member of the Recruitment Team to reach back out and chat through further, simply take those amazing first steps to apply today. NOTE: This role will be based 3 days a week at out Huddersfield (HD5 0RH) head office, 2 days working from home.
Jan 08, 2026
Full time
Mamas & Papas is a brand of choice, and a brand of trust for a community of new & expectant parents through the incredible quality and safety of our award winning baby & nursery products. This focus on others safety & well being flows not just to our community of customers, but through our community of employees too. As we enter 2026 we will be topping over 1000 employees here at Mamas & Papas across our UK & ROI portfolio of over 60 Mamas & Papas Stores & Concession, and our Huddersfield Head office and Warehouse/Distribution hub. As we continue to advance our Health & Safety to even further heights, and sitting within our Compliance & Sustainability team we are looking to recruit a HEALTH & SAFETY COORDINATOR. The role of Health & Safety Coordinator Covering these key areas you will Health and Safety Promote a positive organisational culture which puts our people first by working with management teams and colleagues across HO, Warehouse and Retail Support/carry out risk assessments with management teams Compiling statistic reports for internal use to identify trends and risks Creating and implementing programmes to manage risk i.e. violence and aggression, wellbeing, mental health Maintaining and setting up records for documentation Managing and processing accident, incident and near miss data received from the business to identify trends where further controls may need to be implemented Carrying out inspections and audits Providing support to colleagues through creating reactive and proactive guidance i.e. toolbox talks, safety communications, awareness sessions Review actions outstanding and communicate with interested parties on these to enable timely completion Are you looking to apply your NEBOSH qualification in your day to day for an omni channel business? Not afraid of a spreadsheet and have a passion for guiding, supporting and developing teams on all things Health & Safety? If this sounds like you, dont hesitate and APPLY NOW To Apply, For more information and to apply for a member of the Recruitment Team to reach back out and chat through further, simply take those amazing first steps to apply today. NOTE: This role will be based 3 days a week at out Huddersfield (HD5 0RH) head office, 2 days working from home.
Participation Worker We are seeking a passionate and organised participation professional to lead work with care experienced young people and ensure their voices shape policy, practice, and change across Scotland. Position: Participation Worker, Scotland Salary: £27,953 to £33,130 per annum Hours: Full time, 35 hours per week Contract: Permanent Location: Hybrid, Scotland, with links to the Glasgow office and travel across Scotland Closing date: 11.59pm Sunday 1st Feb About the role This is an exciting opportunity to play a central role in improving the lives and outcomes of children and young people in foster care. Working as part of the Scotland and Policy and Campaigns teams, you will lead participation activity with care experienced young people and ensure their voices are heard, valued, and acted upon. A key focus of the role is leading and coordinating the Young Person s Advisory Board in Scotland, supporting young people to campaign for change in children s social care and to shape the organisation s work through meaningful participation. Key responsibilities include: Leading and coordinating the Young Person s Advisory Board, including meetings, one to one support, and skills development Co producing, planning, and delivering a programme of participation and engagement events Supporting young people to campaign and influence policy and decision making Acting as the main point of contact for participation activity in Scotland Using trauma informed and strengths based approaches to support wellbeing and engagement Building strong relationships with partners, stakeholders, and funders across Scotland Coordinating communications and producing project updates and reports Managing project budgets, monitoring outcomes, and contributing to evaluation and impact reporting Contributing to organisational participation strategy and safeguarding practice This role requires some travel across Scotland and occasional evening and weekend work, including residential activity. About you You will bring experience of participation or co production work with young people, ideally care experienced young people or those from marginalised communities. You will be highly organised, creative, and confident working collaboratively with a wide range of stakeholders. You will be able to demonstrate: Experience of participation and engagement work with young people Experience supporting young people to campaign or influence change Understanding of children s social care and the issues affecting care experienced young people and foster carers Experience of planning and delivering events and projects to agreed timescales and budgets Knowledge of trauma informed practice, safeguarding, and children s rights Strong communication skills and confidence working with internal and external partners Willingness to travel and work flexibly when required Commitment to equity, diversity, inclusion, and anti-discriminatory practice Lived experience of care, experience of chairing groups, youth work qualifications, or use of social media in a professional context would be an advantage but are not essential. About the organisation The UK s leading fostering charity and membership organisation, working to improve the lives of children and young people in foster care and to support fostering families and services. The organisation is committed to listening to those with lived experience and placing their voices at the heart of its work, campaigning for positive change across children s social care. What s on offer 38 days annual leave including bank holidays Flexible and hybrid working A range of family friendly and fostering friendly leave options Enhanced maternity and adoption pay Enhanced sick pay 24 hour Employee Assistance Programme Pension and life assurance Contribution to eye tests and lenses Season ticket loans The organisation is committed to equal opportunities and welcomes applications from all sections of the community, particularly those from under represented and minoritised backgrounds. Reasonable adjustments are available throughout the recruitment process, and job share applications are welcomed. Applicants who identify as care experienced and meet the minimum criteria will be guaranteed an interview under the Care Leaver Covenant. Other roles you may have experience of could include; Participation Officer, Youth Engagement Worker, Youth Participation Coordinator, Engagement Officer, Policy and Participation Officer, Young People s Worker, Community Engagement Officer, Youth Projects Officer, Participation and Inclusion Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 08, 2026
Full time
Participation Worker We are seeking a passionate and organised participation professional to lead work with care experienced young people and ensure their voices shape policy, practice, and change across Scotland. Position: Participation Worker, Scotland Salary: £27,953 to £33,130 per annum Hours: Full time, 35 hours per week Contract: Permanent Location: Hybrid, Scotland, with links to the Glasgow office and travel across Scotland Closing date: 11.59pm Sunday 1st Feb About the role This is an exciting opportunity to play a central role in improving the lives and outcomes of children and young people in foster care. Working as part of the Scotland and Policy and Campaigns teams, you will lead participation activity with care experienced young people and ensure their voices are heard, valued, and acted upon. A key focus of the role is leading and coordinating the Young Person s Advisory Board in Scotland, supporting young people to campaign for change in children s social care and to shape the organisation s work through meaningful participation. Key responsibilities include: Leading and coordinating the Young Person s Advisory Board, including meetings, one to one support, and skills development Co producing, planning, and delivering a programme of participation and engagement events Supporting young people to campaign and influence policy and decision making Acting as the main point of contact for participation activity in Scotland Using trauma informed and strengths based approaches to support wellbeing and engagement Building strong relationships with partners, stakeholders, and funders across Scotland Coordinating communications and producing project updates and reports Managing project budgets, monitoring outcomes, and contributing to evaluation and impact reporting Contributing to organisational participation strategy and safeguarding practice This role requires some travel across Scotland and occasional evening and weekend work, including residential activity. About you You will bring experience of participation or co production work with young people, ideally care experienced young people or those from marginalised communities. You will be highly organised, creative, and confident working collaboratively with a wide range of stakeholders. You will be able to demonstrate: Experience of participation and engagement work with young people Experience supporting young people to campaign or influence change Understanding of children s social care and the issues affecting care experienced young people and foster carers Experience of planning and delivering events and projects to agreed timescales and budgets Knowledge of trauma informed practice, safeguarding, and children s rights Strong communication skills and confidence working with internal and external partners Willingness to travel and work flexibly when required Commitment to equity, diversity, inclusion, and anti-discriminatory practice Lived experience of care, experience of chairing groups, youth work qualifications, or use of social media in a professional context would be an advantage but are not essential. About the organisation The UK s leading fostering charity and membership organisation, working to improve the lives of children and young people in foster care and to support fostering families and services. The organisation is committed to listening to those with lived experience and placing their voices at the heart of its work, campaigning for positive change across children s social care. What s on offer 38 days annual leave including bank holidays Flexible and hybrid working A range of family friendly and fostering friendly leave options Enhanced maternity and adoption pay Enhanced sick pay 24 hour Employee Assistance Programme Pension and life assurance Contribution to eye tests and lenses Season ticket loans The organisation is committed to equal opportunities and welcomes applications from all sections of the community, particularly those from under represented and minoritised backgrounds. Reasonable adjustments are available throughout the recruitment process, and job share applications are welcomed. Applicants who identify as care experienced and meet the minimum criteria will be guaranteed an interview under the Care Leaver Covenant. Other roles you may have experience of could include; Participation Officer, Youth Engagement Worker, Youth Participation Coordinator, Engagement Officer, Policy and Participation Officer, Young People s Worker, Community Engagement Officer, Youth Projects Officer, Participation and Inclusion Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Age UK's Telephone Friendship Service is recruiting for Friendship Coordinators to join our growing team! Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home. As a Friendship Coordinator , you will play a vital role in coordinating and supporting the thousands of matches between our members and volunteers across the UK. Whether you are answering emails and calls, ensuring safeguarding measures are upheld or supporting members and volunteers through the onboarding processes, you will be helping to ensure this much needed service reaches those who need it most, in a safe and efficient manner. Utilising your excellent customer service skills, you will be the first port of call to support our volunteers and older members - so you'll need to be comfortable spending a lot of time on the phone and communicating by email. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs. This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Devon office and be willing to travel there regularly. As a guide, the team currently work from the office once a fortnight but please be aware this could increase in the future. You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis. In your Supporting Statement, please include examples of how you meet the Must Have criteria below. We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration. Please note: before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application. Last date for applications Thursday 22nd January 2026. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Skills and knowledge: Excellent communication skills - both written and verbal. A, I, T Confident and friendly telephone manner. A, I Excellent IT skills including Microsoft Office. A, I, T Ability to manage a busy workload. A, I Personal Attributes: A passion for supporting older people. A, I A commitment to promoting equality and diversity. A Being a positive team player. A, I Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience: Experience supporting volunteers. A, I Experience of working with older people over the phone. A, I Skills & Knowledge: An understanding of older people's issues. A, I Knowledge of safeguarding issues. A, I What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability) Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an A in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please visit our website.
Jan 08, 2026
Full time
Age UK's Telephone Friendship Service is recruiting for Friendship Coordinators to join our growing team! Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home. As a Friendship Coordinator , you will play a vital role in coordinating and supporting the thousands of matches between our members and volunteers across the UK. Whether you are answering emails and calls, ensuring safeguarding measures are upheld or supporting members and volunteers through the onboarding processes, you will be helping to ensure this much needed service reaches those who need it most, in a safe and efficient manner. Utilising your excellent customer service skills, you will be the first port of call to support our volunteers and older members - so you'll need to be comfortable spending a lot of time on the phone and communicating by email. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs. This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Devon office and be willing to travel there regularly. As a guide, the team currently work from the office once a fortnight but please be aware this could increase in the future. You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis. In your Supporting Statement, please include examples of how you meet the Must Have criteria below. We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration. Please note: before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application. Last date for applications Thursday 22nd January 2026. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Skills and knowledge: Excellent communication skills - both written and verbal. A, I, T Confident and friendly telephone manner. A, I Excellent IT skills including Microsoft Office. A, I, T Ability to manage a busy workload. A, I Personal Attributes: A passion for supporting older people. A, I A commitment to promoting equality and diversity. A Being a positive team player. A, I Great to haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience: Experience supporting volunteers. A, I Experience of working with older people over the phone. A, I Skills & Knowledge: An understanding of older people's issues. A, I Knowledge of safeguarding issues. A, I What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability) Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an A in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please visit our website.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Jan 08, 2026
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
