Job Type: Permanent Store Location: Bow Street, Lisburn Working Pattern: 38.75 hours per week Salary: Up to £28,613 per annum (depending on experience) Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? At Holland & Barrett, our Retail Store Managers are at the heart of our mission, empowering teams, engaging customers, and shaping healthier communities every day. What you'll do: Lead and develop a high-performing store team, driving engagement, motivation, and results. Recruit, coach, and retain talent to build a culture of learning and performance. Create a customer-first environment that delivers an exceptional experience every time. Drive commercial success through effective management of sales, profit and loss, and store operations. Maintain strong stock accuracy, availability, and visual presentation standards. Ensure compliance with company policies, operational standards, and health & safety requirements. Execute marketing, promotions, and planograms with precision and consistency. Champion the use of technology to enhance both team performance and customer experience. Collaborate with your Regional Manager and peers to share best practice and deliver regional success. Complete our Qualified to Advise training, so you can support customers with trusted expertise. Who you are: A proven leader with experience managing teams and store operations in a retail environment. Commercially focused with a strong understanding of financial performance and business drivers. A confident communicator who leads with integrity and brings out the best in others. Analytical and solutions-oriented, with the ability to make data-driven decisions. Passionate about health, wellness, and developing your team to become trusted experts. Adaptable and organised, able to balance priorities in a fast-paced environment. What we offer: Monthly Performance Bonus Up to 28-days Annual Leave 25% discount in store and online (plus free delivery) £/€50 Annual Product Allowance Life Assurance Exclusive discounts on well-known brands Access to 'Wellhub' with gyms, studios and wellbeing apps Free 24/7 confidential support through our Employee Assistance Programme And so much more to support your personal and professional wellbeing Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone. Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans. Division: Retail Stores City: Lisburn Country: UK Job Type: Full Time Number of Hours: 38.75 Working Pattern: 5 over 7 days per week with flexibility Contract Type: Permanent Closing Date: 16 March 2026
Mar 12, 2026
Full time
Job Type: Permanent Store Location: Bow Street, Lisburn Working Pattern: 38.75 hours per week Salary: Up to £28,613 per annum (depending on experience) Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? At Holland & Barrett, our Retail Store Managers are at the heart of our mission, empowering teams, engaging customers, and shaping healthier communities every day. What you'll do: Lead and develop a high-performing store team, driving engagement, motivation, and results. Recruit, coach, and retain talent to build a culture of learning and performance. Create a customer-first environment that delivers an exceptional experience every time. Drive commercial success through effective management of sales, profit and loss, and store operations. Maintain strong stock accuracy, availability, and visual presentation standards. Ensure compliance with company policies, operational standards, and health & safety requirements. Execute marketing, promotions, and planograms with precision and consistency. Champion the use of technology to enhance both team performance and customer experience. Collaborate with your Regional Manager and peers to share best practice and deliver regional success. Complete our Qualified to Advise training, so you can support customers with trusted expertise. Who you are: A proven leader with experience managing teams and store operations in a retail environment. Commercially focused with a strong understanding of financial performance and business drivers. A confident communicator who leads with integrity and brings out the best in others. Analytical and solutions-oriented, with the ability to make data-driven decisions. Passionate about health, wellness, and developing your team to become trusted experts. Adaptable and organised, able to balance priorities in a fast-paced environment. What we offer: Monthly Performance Bonus Up to 28-days Annual Leave 25% discount in store and online (plus free delivery) £/€50 Annual Product Allowance Life Assurance Exclusive discounts on well-known brands Access to 'Wellhub' with gyms, studios and wellbeing apps Free 24/7 confidential support through our Employee Assistance Programme And so much more to support your personal and professional wellbeing Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone. Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans. Division: Retail Stores City: Lisburn Country: UK Job Type: Full Time Number of Hours: 38.75 Working Pattern: 5 over 7 days per week with flexibility Contract Type: Permanent Closing Date: 16 March 2026
A new opportunity has arisen for a strategic HR leader who thrives on shaping workplace culture and driving operational excellence. We are partnering with a growing, values-driven organisation based in Newcastle to find a dynamic Head of HR. Stepping into a pivotal role on the Senior Management Team and reporting directly to the Chief Executive, you will be the driving force behind a highly supportive, inclusive, and high-performing workplace. This is a fantastic opportunity for a versatile professional who loves blending people strategy with broader business operations. If you are a natural coach who enjoys empowering teams and building robust, future-focused systems, we want to hear from you. What You Will Be Doing: Part of the Senior Management Team, playing a critical role in shaping and delivering the wider organisational strategy, growth plans, and change initiatives. Spearhead the end-to-end HR function. You will champion a culture of wellbeing, diversity, and continuous learning, ensuring seamless recruitment, onboarding, and talent retention. Adopt a coaching-led approach to upskill line managers. You will help them confidently navigate employee relations, performance management, and HR metrics. Take ownership of general business operations, including facilities management, supplier contracts, IT systems, and cost-effective procurement. Act as the internal lead for GDPR and Health & Safety, ensuring that all HR policies, procedures, and working environments are legally compliant and up-to-date. What We Are Looking For: Experience at a senior management or supervisory level within HR, with the gravitas to influence top-level decision-making. A comprehensive understanding of UK employment law, best practices, and complex employee relations. CIPD qualification (or equivalent senior-level experience) is highly preferred. Experience managing multiple workstreams simultaneously; specifically, a track record of bridging HR with operational, facilities, or systems management is highly advantageous. The ability to analyse, evaluate, and translate business data into actionable people and operational strategies. A genuine passion for building ethical, inclusive, and sustainable working environments where staff feel trusted and able to thrive. CIPD Level 5 qualified What i s on offer: £40,000 starting salary Hybrid, flexible working hours 28 days holidays + bank holidays 6% pension contribution + many more NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Mar 12, 2026
Full time
A new opportunity has arisen for a strategic HR leader who thrives on shaping workplace culture and driving operational excellence. We are partnering with a growing, values-driven organisation based in Newcastle to find a dynamic Head of HR. Stepping into a pivotal role on the Senior Management Team and reporting directly to the Chief Executive, you will be the driving force behind a highly supportive, inclusive, and high-performing workplace. This is a fantastic opportunity for a versatile professional who loves blending people strategy with broader business operations. If you are a natural coach who enjoys empowering teams and building robust, future-focused systems, we want to hear from you. What You Will Be Doing: Part of the Senior Management Team, playing a critical role in shaping and delivering the wider organisational strategy, growth plans, and change initiatives. Spearhead the end-to-end HR function. You will champion a culture of wellbeing, diversity, and continuous learning, ensuring seamless recruitment, onboarding, and talent retention. Adopt a coaching-led approach to upskill line managers. You will help them confidently navigate employee relations, performance management, and HR metrics. Take ownership of general business operations, including facilities management, supplier contracts, IT systems, and cost-effective procurement. Act as the internal lead for GDPR and Health & Safety, ensuring that all HR policies, procedures, and working environments are legally compliant and up-to-date. What We Are Looking For: Experience at a senior management or supervisory level within HR, with the gravitas to influence top-level decision-making. A comprehensive understanding of UK employment law, best practices, and complex employee relations. CIPD qualification (or equivalent senior-level experience) is highly preferred. Experience managing multiple workstreams simultaneously; specifically, a track record of bridging HR with operational, facilities, or systems management is highly advantageous. The ability to analyse, evaluate, and translate business data into actionable people and operational strategies. A genuine passion for building ethical, inclusive, and sustainable working environments where staff feel trusted and able to thrive. CIPD Level 5 qualified What i s on offer: £40,000 starting salary Hybrid, flexible working hours 28 days holidays + bank holidays 6% pension contribution + many more NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.
Dutch Speaking Customer Service Advisor Location: Edinburgh Days/Hours: Monday to Friday (8am-16:30) Our client is currently recruiting for a Dutch Speaking Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels. The Role As a Dutch Speaking Customer Service Advisor , you will manage a high volume of customer contacts across phone, live chat, and email. Working within a call centre and customer service environment, you'll take full ownership of travel-related queries, resolving issues end-to-end while ensuring every interaction reflects professionalism, accuracy, and care. Key Responsibilities Accurately manage a high volume of customer contacts across phone, live chat, and email in line with policies and compliance standards. Take full ownership of customer concerns, resolving travel-related issues from start to finish. Work collaboratively within a high-performing team to achieve shared goals. Meet and exceed service and performance targets including CSAT, QA scores, and AHT. Stay up to date with company policies and travel product updates. Identify opportunities for process improvement and proactively share feedback. Represent our client's professionalism, culture, and values in every interaction. Maintain strong attendance, professionalism, and schedule adherence. About You You are customer-centric, passionate about travel, and thrive on solving problems while creating positive experiences for every traveller. You build rapport quickly, remain calm under pressure, and take pride in delivering exceptional service across all communication channels. As a successful Dutch Speaking Customer Service Advisor , you are motivated by clear goals and take ownership of your performance, consistently achieving quality, efficiency, and customer satisfaction targets. You excel in fast-paced, metrics-driven environments, confidently managing multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous improvement - actively engaging in feedback and coaching to refine your skills and grow your career as a Dutch Speaking Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre customer services environment. Fluent in English and Dutch (written and verbal). Strong communication, problem-solving, and multitasking skills. Ability to manage dual web chats with excellent typing speed and accuracy. Confident using computer systems and able to learn new platforms quickly. Calm, logical approach when handling challenging situations. Proven track record of achieving KPIs and performance targets. Adaptable, motivated, and eager to learn in a dynamic environment. Travel & Tourism industry experience (desirable but not essential). Benefits Our client offers a competitive package designed to reward performance and support wellbeing: 33 days annual leave (including bank holidays). 3 additional days for parents/guardians plus extra long-service leave after 10+ years. $600 USD annually in travel credits to use on your next adventure. Monthly performance-based bonuses and $450 USD refer-a-friend scheme. Health cashback plan (dental, optical, physiotherapy, and more). Employee Assistance Programme and enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working options (based on performance). Free on-site gym or discounted memberships. Continuous learning and genuine career progression opportunities. Birthday and service anniversary celebrations. Regular team events, social activities, and recognition programmes. If you're a driven, bilingual professional looking to join a thriving travel business in Edinburgh, this Dutch Speaking Customer Service Advisor opportunity could be your next career move. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Mar 12, 2026
Full time
Dutch Speaking Customer Service Advisor Location: Edinburgh Days/Hours: Monday to Friday (8am-16:30) Our client is currently recruiting for a Dutch Speaking Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels. The Role As a Dutch Speaking Customer Service Advisor , you will manage a high volume of customer contacts across phone, live chat, and email. Working within a call centre and customer service environment, you'll take full ownership of travel-related queries, resolving issues end-to-end while ensuring every interaction reflects professionalism, accuracy, and care. Key Responsibilities Accurately manage a high volume of customer contacts across phone, live chat, and email in line with policies and compliance standards. Take full ownership of customer concerns, resolving travel-related issues from start to finish. Work collaboratively within a high-performing team to achieve shared goals. Meet and exceed service and performance targets including CSAT, QA scores, and AHT. Stay up to date with company policies and travel product updates. Identify opportunities for process improvement and proactively share feedback. Represent our client's professionalism, culture, and values in every interaction. Maintain strong attendance, professionalism, and schedule adherence. About You You are customer-centric, passionate about travel, and thrive on solving problems while creating positive experiences for every traveller. You build rapport quickly, remain calm under pressure, and take pride in delivering exceptional service across all communication channels. As a successful Dutch Speaking Customer Service Advisor , you are motivated by clear goals and take ownership of your performance, consistently achieving quality, efficiency, and customer satisfaction targets. You excel in fast-paced, metrics-driven environments, confidently managing multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous improvement - actively engaging in feedback and coaching to refine your skills and grow your career as a Dutch Speaking Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre customer services environment. Fluent in English and Dutch (written and verbal). Strong communication, problem-solving, and multitasking skills. Ability to manage dual web chats with excellent typing speed and accuracy. Confident using computer systems and able to learn new platforms quickly. Calm, logical approach when handling challenging situations. Proven track record of achieving KPIs and performance targets. Adaptable, motivated, and eager to learn in a dynamic environment. Travel & Tourism industry experience (desirable but not essential). Benefits Our client offers a competitive package designed to reward performance and support wellbeing: 33 days annual leave (including bank holidays). 3 additional days for parents/guardians plus extra long-service leave after 10+ years. $600 USD annually in travel credits to use on your next adventure. Monthly performance-based bonuses and $450 USD refer-a-friend scheme. Health cashback plan (dental, optical, physiotherapy, and more). Employee Assistance Programme and enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working options (based on performance). Free on-site gym or discounted memberships. Continuous learning and genuine career progression opportunities. Birthday and service anniversary celebrations. Regular team events, social activities, and recognition programmes. If you're a driven, bilingual professional looking to join a thriving travel business in Edinburgh, this Dutch Speaking Customer Service Advisor opportunity could be your next career move. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Job Title: Nuclear Commissioning Project Leader - Mechanical Location: Barrow-In-Furness - Onsite Salary: Competitive What you'll be doing: Driving the delivery of the test and commissioning plan Supporting a team of nuclear mechanical commissioning engineers Supporting the Reactor Test Group (RTG), authorising the suite of test documentation Authorised Person in the permit to work process Reviewing engineering outputs and documents Imbedding learning from experience (LFE) Your skills and experiences: Essential: Degree/HNC/HND in an engineering discipline or equivalent experience Understanding of Nuclear System and other associated systems and their testing and commissioning Understanding of overall submarine systems and their operation Experience supporting and coaching a diverse team in complex environments Proficient with IT systems and software (Microsoft products) Planning test and commissioning programmes Desirable: Excellent people mentorship and development skills Cat B Nuclear Operator or relevant nuclear industry experience (Ideally from a nuclear steam raising plant) Experience of nuclear licensed or COMAH sites Embedment of Learning from Experience (LFE) Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The RTS Commissioning Team: As a Commissioning Project Lead - Mechanical, you will plan and manage a test section and all associated activities, delivering as part of wider test & commissioning (T&C) programme or project consisting of several major engineering systems, commissioning disciplines, platform assemblies, equipment or software products. This role will provide you the opportunity to be involved in embedding LFE to the rest of the programme and realisation of test commissioning strategy and provide input to support the delivery process. You will be responsible for a large group of Commissioning Engineers at various levels & disciplines, offering a broad range of technical skill & knowledge to on a unique project that is part of the national endeavour. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 17th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Mar 12, 2026
Full time
Job Title: Nuclear Commissioning Project Leader - Mechanical Location: Barrow-In-Furness - Onsite Salary: Competitive What you'll be doing: Driving the delivery of the test and commissioning plan Supporting a team of nuclear mechanical commissioning engineers Supporting the Reactor Test Group (RTG), authorising the suite of test documentation Authorised Person in the permit to work process Reviewing engineering outputs and documents Imbedding learning from experience (LFE) Your skills and experiences: Essential: Degree/HNC/HND in an engineering discipline or equivalent experience Understanding of Nuclear System and other associated systems and their testing and commissioning Understanding of overall submarine systems and their operation Experience supporting and coaching a diverse team in complex environments Proficient with IT systems and software (Microsoft products) Planning test and commissioning programmes Desirable: Excellent people mentorship and development skills Cat B Nuclear Operator or relevant nuclear industry experience (Ideally from a nuclear steam raising plant) Experience of nuclear licensed or COMAH sites Embedment of Learning from Experience (LFE) Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The RTS Commissioning Team: As a Commissioning Project Lead - Mechanical, you will plan and manage a test section and all associated activities, delivering as part of wider test & commissioning (T&C) programme or project consisting of several major engineering systems, commissioning disciplines, platform assemblies, equipment or software products. This role will provide you the opportunity to be involved in embedding LFE to the rest of the programme and realisation of test commissioning strategy and provide input to support the delivery process. You will be responsible for a large group of Commissioning Engineers at various levels & disciplines, offering a broad range of technical skill & knowledge to on a unique project that is part of the national endeavour. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 17th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Customer Experience Manager - St James, Edinburgh At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life - leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Mar 12, 2026
Full time
Customer Experience Manager - St James, Edinburgh At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As Customer Experience Manager for your store, you'll play a defining role in shaping how customers discover, engage with and fall in love with SEPHORA. From the moment the doors open, you'll bring our bold, inclusive and customer obsessed spirit to life - leading the customer experience strategy for one of the most exciting stores in our UK expansion. You'll inspire and develop a high performing team, elevating service standards, coaching through live moments on the floor, and ensuring every customer enjoys a personalised, seamless and unforgettable experience. Working closely with your Beauty Department Managers and cast members, you'll help create immersive beauty moments, bringing storytelling, services and brand experiences together under one roof. If you thrive in a fast paced, high growth environment and love shaping new concepts, building confident teams and creating standout customer journeys, this is your moment to make a meaningful impact from day one. What you'll be doing You'll lead the store across strategy, commercial excellence, service and people, including: Craft an omni immersive customer experience vision for your store, partnering cross functionally to position SEPHORA as the ultimate beauty destination. Use CRM and customer insights to build long term relationships and tailor personalised, high impact customer journeys. Innovate beauty services, classes and experiential moments that deepen engagement and elevate Sephora's service reputation. Analyse key service and satisfaction metrics to identify opportunities and drive continuous improvement across the store. Respond quickly to customer feedback with targeted initiatives that strengthen satisfaction and loyalty. Partner with the Beauty Hub to deliver cohesive, seamless and memorable service experiences across all touchpoints. Develop and deliver training that builds expertise across Makeup, Skincare, Fragrance and Services, raising capability and confidence. Foster a collaborative, high performing team culture through coaching, knowledge sharing and strong communication. Drive a high performance mindset, using sales insights to shape strategic initiatives, promotions and Beauty Hub activation. Collaborate with brands and Marketing to co create compelling events, masterclasses and in store moments that enhance both customer experience and commercial results. Lead performance conversations, support scheduling needs and partner with Recruitment to attract and onboard top talent. Use analytics across sales and service to inform future planning and optimise both experience and business outcomes. What you'll bring You'll be an inspiring leader with a passion for people, experience and service excellence. You will also bring: Proven experience in customer experience management, ideally within retail or beauty. Strong leadership skills with the ability to motivate and empower diverse teams. Excellent communication and interpersonal strengths. Knowledge of omnichannel experience, CRM tools and customer centric service design. Familiarity with beauty services and industry trends. Strong analytical and problem solving skills, with confidence using data to drive decisions. Ability to work collaboratively with cross functional teams. Proficiency in MS Office and related systems. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Store Manager Designate Department: Region 9 Employment Type: Permanent - Full Time Location: Bletchley Compensation: £30,000 / year Description At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers. As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You'll lead the way by driving your team's performance and being focused on maximising sales. With this position you will be based in one store and required to travel to our local stores across the M1 corridor in Luton , Bedford and Hemel Hempstead (travel expenses paid when traveling to one of the additional stores). We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store's bonus targets. What we will offer you: A structured Manager programme, designed to grow your leadership skills and support your long-term career progression. Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way Attractive bonus linked to performance (both individual and team). Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues) 28 days paid holiday per year (including bank holidays) Enhanced parental leave Pension scheme Healthcare cash plan for all colleagues Wellbeing initiatives such as discounted gym membership and a cycle to work scheme Colleague and family discounts on Safestore products and services Employee Assistance Programme £XX per annum with real potential for growth linked to career development and performance. What you will offer us: Sales: Achieving your targets by understanding every customer's requirement and advising on the best solution from enquiry through to move in, driving your store's performance (P&L) and achieving targets. People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance. Customer service: Identifying every opportunity to maximise customer experience with exceptional service. Store Standards: Take pride in managing a store's overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers. A successful Store Manager will: Minimum 2 years' experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales Be able to lead a team and coach for performance Be able to communicate and build relationships with all stakeholders Have strong commercial acumen Be able to lead your team through the fast-moving storage industry environment This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours - Monday - Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am - 4:00pm.
Mar 12, 2026
Full time
Store Manager Designate Department: Region 9 Employment Type: Permanent - Full Time Location: Bletchley Compensation: £30,000 / year Description At Safestore our people make the difference. We thrive on providing outstanding customer service, while selling the right storage solution to our customers. As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You'll lead the way by driving your team's performance and being focused on maximising sales. With this position you will be based in one store and required to travel to our local stores across the M1 corridor in Luton , Bedford and Hemel Hempstead (travel expenses paid when traveling to one of the additional stores). We greatly value enthusiasm and willingness to learn and by being yourself, you will quickly be part of the Safestore team creating memorable customer experiences and achieving your store's bonus targets. What we will offer you: A structured Manager programme, designed to grow your leadership skills and support your long-term career progression. Close management line with our Regional Managers to support and develop you and your sales consultants every step of the way Attractive bonus linked to performance (both individual and team). Attractive Sharesave scheme (which, to date, has delivered great returns for our colleagues) 28 days paid holiday per year (including bank holidays) Enhanced parental leave Pension scheme Healthcare cash plan for all colleagues Wellbeing initiatives such as discounted gym membership and a cycle to work scheme Colleague and family discounts on Safestore products and services Employee Assistance Programme £XX per annum with real potential for growth linked to career development and performance. What you will offer us: Sales: Achieving your targets by understanding every customer's requirement and advising on the best solution from enquiry through to move in, driving your store's performance (P&L) and achieving targets. People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance. Customer service: Identifying every opportunity to maximise customer experience with exceptional service. Store Standards: Take pride in managing a store's overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers. A successful Store Manager will: Minimum 2 years' experience in a management role, ideally in an operational background and customer facing environment such as retail or consultative sales Be able to lead a team and coach for performance Be able to communicate and build relationships with all stakeholders Have strong commercial acumen Be able to lead your team through the fast-moving storage industry environment This is a full time, permanent role (40 hours per week) worked on a rota across 5 out of 7 days. Shifts fall within our opening hours - Monday - Saturday 7:30am-6:30pm (8:30pm on Thursdays) and Sunday 10:00am - 4:00pm.
Arboriculture Team Leads & Climbing Arborists Location: Ballyclare covering contracts across NI Hourly Rate: Competitive Pay Rates - 17.50 - 20 depending on level, plus company benefits Contract type: Permanent, Full Time Working hours: Monday - Friday, 07:00 - 16:00 About the role At i dverde, we provide a range of Arboricultural Operations including tree removals, crown thinning/reductions/lifting, deadwooding and tree planting, as well as ongoing tree maintenance. We are now looking for talented and experienced Arborists, to build new teams in Northern Ireland. Our benefits (check them out below!) are leading in the industry & we have multiple positions available at various levels, from skilled Arborist/ Climbers to Lead Climbers managing a Team. This is an exciting opportunity to advance your career and be part of a dynamic, forwarding-thinking division at the forefront of Arboriculture in NI. Requirements Proven experience as an Arborist, with an eye for detail and passion for high quality tree care. Excellent understanding of arboriculture, safety protocols, care & maintenance of all equipment, plus the ability to undertake operations safely and competently, with a can-do attitude. Hold Relevant Industry Qualifications - CS30-32 / 38 / 39. Woodchipper ticket an advantage. Team Leaders must have Aerial Rigging & Pruning CS40 / 41. CS33-35, MEWP & IPAF Certificate / PAL Card highly beneficial. Previous leadership / supervisory experience is also necessary. Working closely with both internal & field-based teams and clients, you will help drive operational excellence, support team development, and uphold the company's reputation in forestry and arboriculture services. Strong communication skills with the ability to liaise confidently with clients and staff at all levels. Full, clean UK Driving Licence Why join us? At idverde no two projects are ever the same, ranging from contracted maintenance to commercial arboriculture work. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual Leave from 21 days, plus bank holidays Full Workwear: Brand new climbing equipment and machinery provided upon successful employment Continued training throughout employment to develop personally and professionally Healthcare Platform "Patient Advocate" - manage your health & wellbeing Family-friendly policies: Enhanced maternity and shared parental leave Employee Assistance Programmes: Support for personal and professional challenges Voluntary benefits: Discounts on retail, holidays, gym memberships, and more Financial wellbeing support: Resources to manage your finances Secure your future: Competitive pension scheme & salary sacrifice scheme Recognition schemes: Colleague of the Month and annual awards Volunteering policy: Two days per year to support a cause of your choice Mental health support: Comprehensive resources and support About idverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Mar 12, 2026
Full time
Arboriculture Team Leads & Climbing Arborists Location: Ballyclare covering contracts across NI Hourly Rate: Competitive Pay Rates - 17.50 - 20 depending on level, plus company benefits Contract type: Permanent, Full Time Working hours: Monday - Friday, 07:00 - 16:00 About the role At i dverde, we provide a range of Arboricultural Operations including tree removals, crown thinning/reductions/lifting, deadwooding and tree planting, as well as ongoing tree maintenance. We are now looking for talented and experienced Arborists, to build new teams in Northern Ireland. Our benefits (check them out below!) are leading in the industry & we have multiple positions available at various levels, from skilled Arborist/ Climbers to Lead Climbers managing a Team. This is an exciting opportunity to advance your career and be part of a dynamic, forwarding-thinking division at the forefront of Arboriculture in NI. Requirements Proven experience as an Arborist, with an eye for detail and passion for high quality tree care. Excellent understanding of arboriculture, safety protocols, care & maintenance of all equipment, plus the ability to undertake operations safely and competently, with a can-do attitude. Hold Relevant Industry Qualifications - CS30-32 / 38 / 39. Woodchipper ticket an advantage. Team Leaders must have Aerial Rigging & Pruning CS40 / 41. CS33-35, MEWP & IPAF Certificate / PAL Card highly beneficial. Previous leadership / supervisory experience is also necessary. Working closely with both internal & field-based teams and clients, you will help drive operational excellence, support team development, and uphold the company's reputation in forestry and arboriculture services. Strong communication skills with the ability to liaise confidently with clients and staff at all levels. Full, clean UK Driving Licence Why join us? At idverde no two projects are ever the same, ranging from contracted maintenance to commercial arboriculture work. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual Leave from 21 days, plus bank holidays Full Workwear: Brand new climbing equipment and machinery provided upon successful employment Continued training throughout employment to develop personally and professionally Healthcare Platform "Patient Advocate" - manage your health & wellbeing Family-friendly policies: Enhanced maternity and shared parental leave Employee Assistance Programmes: Support for personal and professional challenges Voluntary benefits: Discounts on retail, holidays, gym memberships, and more Financial wellbeing support: Resources to manage your finances Secure your future: Competitive pension scheme & salary sacrifice scheme Recognition schemes: Colleague of the Month and annual awards Volunteering policy: Two days per year to support a cause of your choice Mental health support: Comprehensive resources and support About idverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Registered Manager Residential Service Location: Lancaster Salary: Circa £50,000 Per Annum An exciting opportunity has arisen for an experienced CQC Registered Manager to lead a residential service located within a specialist college setting. This role offers the chance to oversee a dedicated service supporting individuals in a safe, person-centred environment. The successful candidate will hold overall operational responsibility for the service, ensuring it runs effectively, safely, and in full compliance with regulatory requirements. You will lead the delivery of high-quality care and support while managing and developing a committed staff team. The Role As Registered Manager, you will be responsible for the overall leadership and management of the residential provision. You will ensure the service provides safe, high-quality and person-centred support while maintaining compliance with all relevant regulatory and safeguarding standards. Working collaboratively with internal teams and external professionals, you will play a key role in developing the service and ensuring positive outcomes for the individuals supported. Key Responsibilities Service Delivery Oversee and support the delivery of high-quality, person-centred residential services Ensure the health, safety and wellbeing of both residents and staff Maintain compliance with CQC standards, safeguarding policies and regulatory requirements Staff Leadership & Supervision Recruit, lead and support Deputy Managers, Team Leaders and Senior Support Workers Provide coaching, supervision and performance management to maintain high standards of care Foster a positive and supportive team culture Financial & Operational Management Manage service budgets effectively Ensure efficient deployment of staffing resources Maintain operational oversight of the service IT & Quality Assurance Use internal systems to monitor staffing, incidents, compliance, training and service quality Ensure accurate reporting and continuous quality improvement External Collaboration Build strong relationships with commissioners, external professionals and partner agencies Support referrals, placements and ongoing service development Staff Development Oversee staff inductions, training and professional development Promote continuous learning and improvement across the team Maintain your own professional development to support service excellence About You The ideal candidate will be a confident and experienced leader with a strong background in residential services and regulatory compliance. You will be passionate about delivering outstanding care while supporting and developing your team to achieve the best outcomes for the people supported. You will also demonstrate: Strong leadership and organisational skills A person-centred approach to care and support Excellent communication and relationship-building abilities Knowledge of CQC regulatory standards and safeguarding practices The ability to manage services effectively while maintaining high-quality outcomes Benefits A comprehensive wellbeing and benefits package is available, including: Emotional Wellbeing 24/7 Employee Assistance Programme Mental health resources and meditation apps Bereavement support Medical Support Free online GP access Health Cash Plan Cancer cover Menopause support Financial Benefits Flexible pay through Wagestream Utility bill savings schemes Financial wellbeing support Life assurance Physical Wellbeing Online fitness resources Cycle to Work scheme Gym discounts National Trust activity access How to Apply? Send your up to date CV's to (url removed) or call Callum on (phone number removed) to discuss the roles further.
Mar 12, 2026
Full time
Registered Manager Residential Service Location: Lancaster Salary: Circa £50,000 Per Annum An exciting opportunity has arisen for an experienced CQC Registered Manager to lead a residential service located within a specialist college setting. This role offers the chance to oversee a dedicated service supporting individuals in a safe, person-centred environment. The successful candidate will hold overall operational responsibility for the service, ensuring it runs effectively, safely, and in full compliance with regulatory requirements. You will lead the delivery of high-quality care and support while managing and developing a committed staff team. The Role As Registered Manager, you will be responsible for the overall leadership and management of the residential provision. You will ensure the service provides safe, high-quality and person-centred support while maintaining compliance with all relevant regulatory and safeguarding standards. Working collaboratively with internal teams and external professionals, you will play a key role in developing the service and ensuring positive outcomes for the individuals supported. Key Responsibilities Service Delivery Oversee and support the delivery of high-quality, person-centred residential services Ensure the health, safety and wellbeing of both residents and staff Maintain compliance with CQC standards, safeguarding policies and regulatory requirements Staff Leadership & Supervision Recruit, lead and support Deputy Managers, Team Leaders and Senior Support Workers Provide coaching, supervision and performance management to maintain high standards of care Foster a positive and supportive team culture Financial & Operational Management Manage service budgets effectively Ensure efficient deployment of staffing resources Maintain operational oversight of the service IT & Quality Assurance Use internal systems to monitor staffing, incidents, compliance, training and service quality Ensure accurate reporting and continuous quality improvement External Collaboration Build strong relationships with commissioners, external professionals and partner agencies Support referrals, placements and ongoing service development Staff Development Oversee staff inductions, training and professional development Promote continuous learning and improvement across the team Maintain your own professional development to support service excellence About You The ideal candidate will be a confident and experienced leader with a strong background in residential services and regulatory compliance. You will be passionate about delivering outstanding care while supporting and developing your team to achieve the best outcomes for the people supported. You will also demonstrate: Strong leadership and organisational skills A person-centred approach to care and support Excellent communication and relationship-building abilities Knowledge of CQC regulatory standards and safeguarding practices The ability to manage services effectively while maintaining high-quality outcomes Benefits A comprehensive wellbeing and benefits package is available, including: Emotional Wellbeing 24/7 Employee Assistance Programme Mental health resources and meditation apps Bereavement support Medical Support Free online GP access Health Cash Plan Cancer cover Menopause support Financial Benefits Flexible pay through Wagestream Utility bill savings schemes Financial wellbeing support Life assurance Physical Wellbeing Online fitness resources Cycle to Work scheme Gym discounts National Trust activity access How to Apply? Send your up to date CV's to (url removed) or call Callum on (phone number removed) to discuss the roles further.
Employment Tax Analyst / Assistant Manager Manchester £35,000 - £45,000 + Hybrid & Wider Benefits We are currently working with a Big 4 firm with a long-standing reputation for excellence in employment taxes. This is a unique opportunity to join a dynamic and rapidly expanding team that advises some of the most prestigious UK and global companies across a diverse range of industries. This role offers you the chance to work in a stimulating environment, with access to top-tier resources, industry-leading expertise, and a clear path for career development.As an Employment Tax Analyst , you will: Deliver employment tax advisory services on areas including off-payroll working, employee remuneration, national minimum wage, and employment status Support corporate transactions through employment tax due diligence and risk identification Engage directly with clients and HMRC, drafting technical advice, correspondence, and reports Play a key role in client relationships and begin to take ownership of projects with support Why Consider This Role? Hybrid working model - balance between office, remote work, and client site, depending on project needs 27 days annual leave - with the option to purchase additional days Wide-ranging benefits - including electric car scheme, financial wellbeing tools, private healthcare, and lifestyle perks Inclusive workplace - a people-first culture that supports authenticity, collaboration, and professional growth Tailored return-to-work support - coaching and transition programs available for those returning after a career break Unmatched learning opportunities - with over 300+ on-demand and structured development courses What You'll Need to Succeed ATT qualified or part/fully qualified ACA / CTA (or equivalent), or qualified by experience Strong knowledge of current UK employment tax legislation Experience in a professional services or consulting environment Commercial awareness and a proactive mindset in identifying client solutions Ready to Take the Next Step? If you're looking for a role in a globally recognised Big 4 environment where your technical skills and career goals will be supported and nurtured, contact Victoria Walker on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Mar 12, 2026
Full time
Employment Tax Analyst / Assistant Manager Manchester £35,000 - £45,000 + Hybrid & Wider Benefits We are currently working with a Big 4 firm with a long-standing reputation for excellence in employment taxes. This is a unique opportunity to join a dynamic and rapidly expanding team that advises some of the most prestigious UK and global companies across a diverse range of industries. This role offers you the chance to work in a stimulating environment, with access to top-tier resources, industry-leading expertise, and a clear path for career development.As an Employment Tax Analyst , you will: Deliver employment tax advisory services on areas including off-payroll working, employee remuneration, national minimum wage, and employment status Support corporate transactions through employment tax due diligence and risk identification Engage directly with clients and HMRC, drafting technical advice, correspondence, and reports Play a key role in client relationships and begin to take ownership of projects with support Why Consider This Role? Hybrid working model - balance between office, remote work, and client site, depending on project needs 27 days annual leave - with the option to purchase additional days Wide-ranging benefits - including electric car scheme, financial wellbeing tools, private healthcare, and lifestyle perks Inclusive workplace - a people-first culture that supports authenticity, collaboration, and professional growth Tailored return-to-work support - coaching and transition programs available for those returning after a career break Unmatched learning opportunities - with over 300+ on-demand and structured development courses What You'll Need to Succeed ATT qualified or part/fully qualified ACA / CTA (or equivalent), or qualified by experience Strong knowledge of current UK employment tax legislation Experience in a professional services or consulting environment Commercial awareness and a proactive mindset in identifying client solutions Ready to Take the Next Step? If you're looking for a role in a globally recognised Big 4 environment where your technical skills and career goals will be supported and nurtured, contact Victoria Walker on or email As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Are you an experienced Audit professional looking to take the next step in your career? This is a fantastic opportunity to join a modern, forward-thinking firm where you'll manage a diverse client portfolio, lead high-performing teams, and play a key role in delivering quality audits and driving business success.Our client is a leading mid-tier accountancy practice with a strong regional presence and ambitious growth plans. They pride themselves on delivering exceptional client service while maintaining a supportive, people-first culture. With hybrid working, clear progression routes, and a focus on professional development, this is an excellent environment for an Audit Manager ready to take their career forward. Responsibilities: As an Audit Senior Manager, you will Lead and manage multiple audit engagements, ensuring work is delivered to high standards, on time and within budget. Oversee and review the work of audit teams, providing technical support and coaching where needed. Develop and maintain strong relationships with clients, acting as a key point of contact throughout the audit process. Ensure compliance with auditing and professional standards, producing high-quality, technically accurate audit files. Support business development by contributing to proposals, tenders, and client pitches. Champion process improvements and the use of technology to enhance efficiency and quality. Requirements: As an Audit Senior Manager, you will need ACA/ACCA (or equivalent) qualification. Solid experience in audit within a practice environment. Strong technical knowledge of UK GAAP, IFRS, and auditing standards. Proven ability to manage and deliver multiple audit projects. Benefits: As an Audit Senior Manager, you will get Hybrid and flexible working options. Clear progression pathway through to Senior Manager and Director. Exposure to a wide variety of clients and complex audit assignments. A collaborative, inclusive culture focused on development and wellbeing. If you're ready to lead, develop, and make an impact in a supportive and ambitious environment, apply today or reach out to the Rutherford Briant team for a confidential discussion. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Mar 12, 2026
Full time
Are you an experienced Audit professional looking to take the next step in your career? This is a fantastic opportunity to join a modern, forward-thinking firm where you'll manage a diverse client portfolio, lead high-performing teams, and play a key role in delivering quality audits and driving business success.Our client is a leading mid-tier accountancy practice with a strong regional presence and ambitious growth plans. They pride themselves on delivering exceptional client service while maintaining a supportive, people-first culture. With hybrid working, clear progression routes, and a focus on professional development, this is an excellent environment for an Audit Manager ready to take their career forward. Responsibilities: As an Audit Senior Manager, you will Lead and manage multiple audit engagements, ensuring work is delivered to high standards, on time and within budget. Oversee and review the work of audit teams, providing technical support and coaching where needed. Develop and maintain strong relationships with clients, acting as a key point of contact throughout the audit process. Ensure compliance with auditing and professional standards, producing high-quality, technically accurate audit files. Support business development by contributing to proposals, tenders, and client pitches. Champion process improvements and the use of technology to enhance efficiency and quality. Requirements: As an Audit Senior Manager, you will need ACA/ACCA (or equivalent) qualification. Solid experience in audit within a practice environment. Strong technical knowledge of UK GAAP, IFRS, and auditing standards. Proven ability to manage and deliver multiple audit projects. Benefits: As an Audit Senior Manager, you will get Hybrid and flexible working options. Clear progression pathway through to Senior Manager and Director. Exposure to a wide variety of clients and complex audit assignments. A collaborative, inclusive culture focused on development and wellbeing. If you're ready to lead, develop, and make an impact in a supportive and ambitious environment, apply today or reach out to the Rutherford Briant team for a confidential discussion. Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.
Vacancy Title: Warehouse Manager Vacancy Location: Gosport Engagement Type: Permanent - Full Time What you can expect from the role This role staffs, organises and directs operations within a warehouse to effectively manage the receipt, storage, selection, packaging, loading and shipping of products to customers and service stations. These processes are at the heart of the customer fulfilment process and are focused on delivering at pace, whilst maintaining a safe working environment. Key responsibilities Manages a team of people performing a range of goods in, storage, picking and packing duties; allocates workload effectively using appropriate systems and practices, balancing the need to deliver at pace whilst maintaining safe working practices. Manages the warehouse operation to Survitec health, safety and environmental policies, procedures and mandatory instructions; identifies and mitigates environmental risks and risks to the wellbeing of the team; instructs the team in safe working methods; identifies instances of risky behaviours within the team and takes appropriate action, escalating serious issues as appropriate. Manages warehouse layout planning, making recommendations for change / improvement based on sound warehouse best practice: making the most of available space; reducing handling of goods to a minimum; providing easy access to common items; appropriate rotation ratios; controlling the overall stock levels. Manages the overall performance of the warehouse against an established range of warehouse and distribution metrics; seeks opportunity for improvement. Communicates the local action plan; explains how this relates to the overall supply chain strategy and action plan and the broader Survitec mission and vision; motivates people to achieve local business goals. Delivers an appropriate manpower budget for the warehouse, based on volumes and patterns of business. Ensures annual and mid-year stock counts are carried out in line with Survitec process. Manages workload within normal staffing levels; prioritises work effectively to make sure high priority tasks get done; maintains accuracy, regulatory checks and safe working throughout; recognises the need for overtime to meet special circumstances and authorises in these circumstances. Manages inventory within the warehouse following Survitec procedures, identifying and escalating issues and discrepancies as needed. Ensures the team working within the warehouse understand Survitec procedures and supports them to speak up when things are not done right. Manages warehouse and stores to group process and standards, ensuring all goods and supplies are stored and recorded appropriately to maintain stock integrity; reviews those processes to identify and recommend improvement. Follows Survitec health, safety and environment policies, procedures and mandatory instructions. Identifies and mitigates risks, safeguarding the environment and the wellbeing of self and others. Uses Survitec performance management systems and processes to align people with appropriate expectations, measure performance and provide effective development feedback, to improve the overall performance of the team. Provides on-job process, standards and safety training to all front-line warehouse operatives. Creates an environment where everyone in the team can live the Survitec Values. Creates an inclusive environment where our people feel valued, appreciated and free to be who they are at work. Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment. Develops own capabilities through participating in assessment and development planning activities as well as formal and informal training and coaching. Develops and maintains an understanding of relevant technology, external regulation, and industry best practice. Skills Holds self and others accountable to meet commitments. Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Plans and prioritises work to meet commitments aligned with Survitec goals. Provides direction, delegating and removing obstacles to get work done. Consistently achieves results, even under tough circumstances. Makes good and timely decisions that keep the business moving forward. Relates openly and comfortably with diverse groups of people. Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Applies knowledge of business and the marketplace to advance Survitec's goals. Experience and qualification 3 - 6 years of job-related work experience enables the role holder to deal with most situations and to advise others. 1 - 3 years of managerial experience, supervising and directing people and other resources to achieve specific end results. Why You Should Work for Us Competitive salary 33 days holiday entitlement (including bank holidays) Additional day off to celebrate your birthday Company Anniversary Holiday Benefit Excellent enhanced maternity & paternity package Cycle to Work Scheme Life Assurance Training & Professional Development Employee Assistance Programme Workplace Reward & Recognition scheme Who are Survitec and what do we do? Survitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology. Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe. That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme. How to Apply Please click Apply Now. If you would like more information regarding this role before applying, please feel free to reach out to us via Linked In or via . Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do. At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.
Mar 12, 2026
Full time
Vacancy Title: Warehouse Manager Vacancy Location: Gosport Engagement Type: Permanent - Full Time What you can expect from the role This role staffs, organises and directs operations within a warehouse to effectively manage the receipt, storage, selection, packaging, loading and shipping of products to customers and service stations. These processes are at the heart of the customer fulfilment process and are focused on delivering at pace, whilst maintaining a safe working environment. Key responsibilities Manages a team of people performing a range of goods in, storage, picking and packing duties; allocates workload effectively using appropriate systems and practices, balancing the need to deliver at pace whilst maintaining safe working practices. Manages the warehouse operation to Survitec health, safety and environmental policies, procedures and mandatory instructions; identifies and mitigates environmental risks and risks to the wellbeing of the team; instructs the team in safe working methods; identifies instances of risky behaviours within the team and takes appropriate action, escalating serious issues as appropriate. Manages warehouse layout planning, making recommendations for change / improvement based on sound warehouse best practice: making the most of available space; reducing handling of goods to a minimum; providing easy access to common items; appropriate rotation ratios; controlling the overall stock levels. Manages the overall performance of the warehouse against an established range of warehouse and distribution metrics; seeks opportunity for improvement. Communicates the local action plan; explains how this relates to the overall supply chain strategy and action plan and the broader Survitec mission and vision; motivates people to achieve local business goals. Delivers an appropriate manpower budget for the warehouse, based on volumes and patterns of business. Ensures annual and mid-year stock counts are carried out in line with Survitec process. Manages workload within normal staffing levels; prioritises work effectively to make sure high priority tasks get done; maintains accuracy, regulatory checks and safe working throughout; recognises the need for overtime to meet special circumstances and authorises in these circumstances. Manages inventory within the warehouse following Survitec procedures, identifying and escalating issues and discrepancies as needed. Ensures the team working within the warehouse understand Survitec procedures and supports them to speak up when things are not done right. Manages warehouse and stores to group process and standards, ensuring all goods and supplies are stored and recorded appropriately to maintain stock integrity; reviews those processes to identify and recommend improvement. Follows Survitec health, safety and environment policies, procedures and mandatory instructions. Identifies and mitigates risks, safeguarding the environment and the wellbeing of self and others. Uses Survitec performance management systems and processes to align people with appropriate expectations, measure performance and provide effective development feedback, to improve the overall performance of the team. Provides on-job process, standards and safety training to all front-line warehouse operatives. Creates an environment where everyone in the team can live the Survitec Values. Creates an inclusive environment where our people feel valued, appreciated and free to be who they are at work. Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment. Develops own capabilities through participating in assessment and development planning activities as well as formal and informal training and coaching. Develops and maintains an understanding of relevant technology, external regulation, and industry best practice. Skills Holds self and others accountable to meet commitments. Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Plans and prioritises work to meet commitments aligned with Survitec goals. Provides direction, delegating and removing obstacles to get work done. Consistently achieves results, even under tough circumstances. Makes good and timely decisions that keep the business moving forward. Relates openly and comfortably with diverse groups of people. Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Applies knowledge of business and the marketplace to advance Survitec's goals. Experience and qualification 3 - 6 years of job-related work experience enables the role holder to deal with most situations and to advise others. 1 - 3 years of managerial experience, supervising and directing people and other resources to achieve specific end results. Why You Should Work for Us Competitive salary 33 days holiday entitlement (including bank holidays) Additional day off to celebrate your birthday Company Anniversary Holiday Benefit Excellent enhanced maternity & paternity package Cycle to Work Scheme Life Assurance Training & Professional Development Employee Assistance Programme Workplace Reward & Recognition scheme Who are Survitec and what do we do? Survitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology. Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe. That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme. How to Apply Please click Apply Now. If you would like more information regarding this role before applying, please feel free to reach out to us via Linked In or via . Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued, appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do. At Survitec, we want you to have the best possible interview experience with us and we are also committed to creating an inclusive environment. We are happy to make any necessary accommodations to ensure you can showcase your skills to the best of your ability, should you require any reasonable adjustments, please don't hesitate to let us know.
Nurse Meadow House, Swaffham £21.00 per hour 36 hours per week (includes alternate weekends) Are you a naturally caring person and want to help make a difference in people's lives? If you are kind, compassionate and committed, we would love for you to join our nursing team at our lovely nursing home, Meadow House. Meadow House offers residential and nursing care to the Norfolk community. The facility also provides care for young people with disabilities and specialises in caring for individuals with multiple sclerosis. The home is entirely on the ground floor and has a very friendly atmosphere - where everyone is treated like family. What would a typical day look like? Provide support and care to our residents, meeting their physical and psychological needs Administration, documentation and ordering of prescribed medication Support with new admissions and discharges of residents Weekly GP rounds Updating and maintaining resident care plans, liaising with external parties where applicable Coaching, supporting and developing our care team to deliver a high standard of care at all times Our nursing team are the backbone of our home and it is essential that our team have current NMC registrations, up to date knowledge of clinical practices and experience in writing detailed care plans including risk assessments and diet plans. A good understanding of regulatory frameworks including MCA/DoLs is also required. As part of our commitment to our nursing community, you will be provided with a thorough induction and training programme to further develop your skills along with the support and guidance of a well-established clinical training team. In return we offer a comprehensive benefits package including: Company Pension 5.6 weeks paid holiday pay Refer a Friend scheme worth up to £1000 per person Employee Assistance Programme to support your mental health and wellbeing Extensive training courses through our Healthcare Homes Academy Qualifications and Apprenticeship opportunities Blue Light Card offering a number of discounts across retail and hospitality Recognition and Long Service awards Established in 2005, Healthcare Homes Group has an existing portfolio comprising of 48 residential and nursing homes located across East Anglia and the South of England. We are a Top 20 provider within the care sector and our ethos is to deliver the best person-centred care to all our residents. If you are looking for a new and rewarding role and want to be part of our growing team of healthcare professionals, then get in touch or apply today.
Mar 12, 2026
Full time
Nurse Meadow House, Swaffham £21.00 per hour 36 hours per week (includes alternate weekends) Are you a naturally caring person and want to help make a difference in people's lives? If you are kind, compassionate and committed, we would love for you to join our nursing team at our lovely nursing home, Meadow House. Meadow House offers residential and nursing care to the Norfolk community. The facility also provides care for young people with disabilities and specialises in caring for individuals with multiple sclerosis. The home is entirely on the ground floor and has a very friendly atmosphere - where everyone is treated like family. What would a typical day look like? Provide support and care to our residents, meeting their physical and psychological needs Administration, documentation and ordering of prescribed medication Support with new admissions and discharges of residents Weekly GP rounds Updating and maintaining resident care plans, liaising with external parties where applicable Coaching, supporting and developing our care team to deliver a high standard of care at all times Our nursing team are the backbone of our home and it is essential that our team have current NMC registrations, up to date knowledge of clinical practices and experience in writing detailed care plans including risk assessments and diet plans. A good understanding of regulatory frameworks including MCA/DoLs is also required. As part of our commitment to our nursing community, you will be provided with a thorough induction and training programme to further develop your skills along with the support and guidance of a well-established clinical training team. In return we offer a comprehensive benefits package including: Company Pension 5.6 weeks paid holiday pay Refer a Friend scheme worth up to £1000 per person Employee Assistance Programme to support your mental health and wellbeing Extensive training courses through our Healthcare Homes Academy Qualifications and Apprenticeship opportunities Blue Light Card offering a number of discounts across retail and hospitality Recognition and Long Service awards Established in 2005, Healthcare Homes Group has an existing portfolio comprising of 48 residential and nursing homes located across East Anglia and the South of England. We are a Top 20 provider within the care sector and our ethos is to deliver the best person-centred care to all our residents. If you are looking for a new and rewarding role and want to be part of our growing team of healthcare professionals, then get in touch or apply today.
40 hours per week (this role could be considered as a job share for 2 x part-time colleagues) 5 days per week, working an 8-hour day (or split shifts for part-time) Competitive salary plus Sodexo rewards and benefits Job Introduction Sodexo believes government agencies should foster an environment of respect, operating efficiently and effectively to promote productivity. We prioritise employee well-being and play a vital role in building stronger communities. We are seeking a Helpdesk Team Leader to join our team at Delta 1100, Swindon SN5 7WZ . This exciting role involves working in partnership with a high-profile blue light service organisation within the customer experience property helpdesk. As a Helpdesk Team Leader , you'll manage, coach, and motivate a team of Intelligent Service Centre (ISC) Operators to deliver best-in-class customer service to clients and suppliers, ensuring prompt, professional, and efficient support. What you'll do: Lead and support a team of helpdesk operators, maintaining professionalism and excellent service standards. Manage onboarding, induction, training, and probation for new starters to ensure smooth integration. Conduct regular one-to-one meetings and performance reviews to drive continuous development and accountability. Build and maintain effective relationships with suppliers, clients, and internal stakeholders. Identify and implement improvements to drive efficiency and service excellence. Demonstrate flexibility, adaptability, and a proactive approach to change. Support contract teams to maintain service delivery and compliance with contractual obligations. Ensure full compliance with Sodexo policies, procedures, directives, and information security requirements. Promote Sodexo's values and ethical principles while upholding client values of professionalism, integrity, courage, and compassion. Additional Responsibilities: Deputise for other Team Leaders when required, carrying out duties aligned to your banding and experience. Act as the escalation point for customer complaints, ensuring timely resolution and stakeholder updates. Maintain adherence to ISC processes and procedures, ensuring team proficiency through regular training. Collaborate with suppliers to ensure timely completion of work requests. Provide logical, solution-focused support to ISC Operators, escalating complex issues to BMS and Technical Assurance teams. Manage and maintain the duty rota to ensure 24/7/365 operator coverage. Provide first-line support, guidance, and mentoring for helpdesk operators. Monitor and manage workloads to meet targets and service level agreements. Deliver and assist in training, coaching, and development programmes. Conduct monthly 1-1s and quarterly PDRs (Performance Development Reviews), documenting progress and actions. Support continuous improvement by reviewing and refining operational processes. Assist management in implementing new processes and adapting working methods as required. Participate in recruitment and selection within the Intelligent Service Centre. Join the management on-call rota (approximately one week in every eight) for out-of-hours escalations and queries. Provide operational support during peak periods or staff absences. Maintain flexibility in working hours to meet business demands. Build strong customer relationships and promote confidence in Sodexo's systems and processes. Continuously evaluate performance, recommending improvements for operational efficiency and service delivery. Identify areas for enhancement within the contract for stakeholder engagement and account development. Actively contribute to your community of practice, driving service innovation and supporting the evolution of PPS (Professional Property Services) and team development. Accountabilities: Achieve key performance indicators (KPIs) in customer service, client and system knowledge, and attendance as reflected in the ISC balanced scorecard. Deliver an excellent level of customer service and operational performance. Identify and address training needs to support team capability and professional growth. What you bring: Proven supervisory or leadership experience in a Contact Centre or Service Centre environment. Strong people management skills, with experience in team leadership, scheduling, and absence management. Ability to perform under pressure, managing multiple priorities in a fast-paced, dynamic environment. Demonstrated capability to coach, mentor, and develop individuals to deliver exceptional customer service. Advanced IT literacy, including Microsoft Excel, Word, and CAFM systems (telephony experience desirable). Strong analytical, problem-solving, and decision-making skills. Excellent verbal and written communication across all levels. Self-motivated, confident, and adaptable with a professional approach. Excellent relationship-building and influencing abilities. Proven experience in implementing, evaluating, and improving business processes. Commitment to Zero Harm and maintaining a strong safety culture. Exceptional attention to detail and accuracy. Ability to deliver high-quality customer service to internal and external stakeholders. Eligibility to pass client security vetting is essential What we offer: Working with Sodexo is more than a job it's an opportunity to be part of something greater. You'll join a team that values your individuality, empowers you to act with purpose, and enables you to make a meaningful impact every day. In addition, we offer: Mental health and wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP and lifestyle rewards Discounts for you and your family Financial tools and retirement plan Cycle to Work scheme and paid volunteering day Ready to be part of something greater? Apply today Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 12, 2026
Full time
40 hours per week (this role could be considered as a job share for 2 x part-time colleagues) 5 days per week, working an 8-hour day (or split shifts for part-time) Competitive salary plus Sodexo rewards and benefits Job Introduction Sodexo believes government agencies should foster an environment of respect, operating efficiently and effectively to promote productivity. We prioritise employee well-being and play a vital role in building stronger communities. We are seeking a Helpdesk Team Leader to join our team at Delta 1100, Swindon SN5 7WZ . This exciting role involves working in partnership with a high-profile blue light service organisation within the customer experience property helpdesk. As a Helpdesk Team Leader , you'll manage, coach, and motivate a team of Intelligent Service Centre (ISC) Operators to deliver best-in-class customer service to clients and suppliers, ensuring prompt, professional, and efficient support. What you'll do: Lead and support a team of helpdesk operators, maintaining professionalism and excellent service standards. Manage onboarding, induction, training, and probation for new starters to ensure smooth integration. Conduct regular one-to-one meetings and performance reviews to drive continuous development and accountability. Build and maintain effective relationships with suppliers, clients, and internal stakeholders. Identify and implement improvements to drive efficiency and service excellence. Demonstrate flexibility, adaptability, and a proactive approach to change. Support contract teams to maintain service delivery and compliance with contractual obligations. Ensure full compliance with Sodexo policies, procedures, directives, and information security requirements. Promote Sodexo's values and ethical principles while upholding client values of professionalism, integrity, courage, and compassion. Additional Responsibilities: Deputise for other Team Leaders when required, carrying out duties aligned to your banding and experience. Act as the escalation point for customer complaints, ensuring timely resolution and stakeholder updates. Maintain adherence to ISC processes and procedures, ensuring team proficiency through regular training. Collaborate with suppliers to ensure timely completion of work requests. Provide logical, solution-focused support to ISC Operators, escalating complex issues to BMS and Technical Assurance teams. Manage and maintain the duty rota to ensure 24/7/365 operator coverage. Provide first-line support, guidance, and mentoring for helpdesk operators. Monitor and manage workloads to meet targets and service level agreements. Deliver and assist in training, coaching, and development programmes. Conduct monthly 1-1s and quarterly PDRs (Performance Development Reviews), documenting progress and actions. Support continuous improvement by reviewing and refining operational processes. Assist management in implementing new processes and adapting working methods as required. Participate in recruitment and selection within the Intelligent Service Centre. Join the management on-call rota (approximately one week in every eight) for out-of-hours escalations and queries. Provide operational support during peak periods or staff absences. Maintain flexibility in working hours to meet business demands. Build strong customer relationships and promote confidence in Sodexo's systems and processes. Continuously evaluate performance, recommending improvements for operational efficiency and service delivery. Identify areas for enhancement within the contract for stakeholder engagement and account development. Actively contribute to your community of practice, driving service innovation and supporting the evolution of PPS (Professional Property Services) and team development. Accountabilities: Achieve key performance indicators (KPIs) in customer service, client and system knowledge, and attendance as reflected in the ISC balanced scorecard. Deliver an excellent level of customer service and operational performance. Identify and address training needs to support team capability and professional growth. What you bring: Proven supervisory or leadership experience in a Contact Centre or Service Centre environment. Strong people management skills, with experience in team leadership, scheduling, and absence management. Ability to perform under pressure, managing multiple priorities in a fast-paced, dynamic environment. Demonstrated capability to coach, mentor, and develop individuals to deliver exceptional customer service. Advanced IT literacy, including Microsoft Excel, Word, and CAFM systems (telephony experience desirable). Strong analytical, problem-solving, and decision-making skills. Excellent verbal and written communication across all levels. Self-motivated, confident, and adaptable with a professional approach. Excellent relationship-building and influencing abilities. Proven experience in implementing, evaluating, and improving business processes. Commitment to Zero Harm and maintaining a strong safety culture. Exceptional attention to detail and accuracy. Ability to deliver high-quality customer service to internal and external stakeholders. Eligibility to pass client security vetting is essential What we offer: Working with Sodexo is more than a job it's an opportunity to be part of something greater. You'll join a team that values your individuality, empowers you to act with purpose, and enables you to make a meaningful impact every day. In addition, we offer: Mental health and wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP and lifestyle rewards Discounts for you and your family Financial tools and retirement plan Cycle to Work scheme and paid volunteering day Ready to be part of something greater? Apply today Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Annual salary: up to £65,100.00 Safety, Health & Environment (SHE) Manager Location: Coatbridge Contract Type: Permanent, Full-Time Salary: Up to £65,100 depending on experience, plus £4,500 car allowance Lead with purpose. Shape the future of safety and compliance with Mears. At Mears, we're committed to creating safe, sustainable, and supportive environments for our people, our customers, and our communities. We're now looking for an experienced and motivated SHE Manager to join our North Lanarkshire team. We need someone who can provide leadership, guidance, and inspiration in driving our Health, Safety, and Environmental (SHE) strategy forward. This is an excellent opportunity for a passionate SHE professional to take the next step in their career and make a real impact within one of the UK's most trusted housing and maintenance providers. About the Role As a SHE Manager, you'll work collaboratively with operational and senior management teams to ensure Mears continues to meet the highest standards of safety, health, and environmental compliance. You'll take ownership of delivering the company's SHE strategy across your allocated area, promoting best practice and fostering a strong, positive safety culture throughout all levels of the organisation. Key Responsibilities Conduct inspections, audits, and accident investigations, including RIDDOR reporting. Produce accurate and insightful reports and statistical analysis for branch and senior management. Deliver training, coaching, and mentoring to support operational teams. Lead monthly branch SHE meetings with senior management and contributing to client meetings where required. Ensure all audits and inspections are uploaded and maintained on the QA database. Liaise with external bodies such as the Health & Safety Executive and SEPA, keeping senior management fully informed. Support and develop risk assessments and safe systems of work. Promote and deliver Mears' health, safety, and wellbeing campaigns across the branch. You must be a confident, engaging safety leader who thrives on improving standards, inspiring others, and embedding a culture of care and accountability. Criteria NEBOSH Diploma (or equivalent) and an Environmental Management qualification. CMIOSH or MIIRSM membership. Extensive experience in a SHE management or senior advisory role. Proven experience in supervising or leading teams within a SHE environment. Strong knowledge of current SHE legislation, codes of practice, and best practice principles. Excellent communication, reporting, and presentation skills. Confident IT user - proficient in Word, Excel, and PowerPoint. A Full UK Driving Licence and flexibility to travel within your region. Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Mar 12, 2026
Full time
Annual salary: up to £65,100.00 Safety, Health & Environment (SHE) Manager Location: Coatbridge Contract Type: Permanent, Full-Time Salary: Up to £65,100 depending on experience, plus £4,500 car allowance Lead with purpose. Shape the future of safety and compliance with Mears. At Mears, we're committed to creating safe, sustainable, and supportive environments for our people, our customers, and our communities. We're now looking for an experienced and motivated SHE Manager to join our North Lanarkshire team. We need someone who can provide leadership, guidance, and inspiration in driving our Health, Safety, and Environmental (SHE) strategy forward. This is an excellent opportunity for a passionate SHE professional to take the next step in their career and make a real impact within one of the UK's most trusted housing and maintenance providers. About the Role As a SHE Manager, you'll work collaboratively with operational and senior management teams to ensure Mears continues to meet the highest standards of safety, health, and environmental compliance. You'll take ownership of delivering the company's SHE strategy across your allocated area, promoting best practice and fostering a strong, positive safety culture throughout all levels of the organisation. Key Responsibilities Conduct inspections, audits, and accident investigations, including RIDDOR reporting. Produce accurate and insightful reports and statistical analysis for branch and senior management. Deliver training, coaching, and mentoring to support operational teams. Lead monthly branch SHE meetings with senior management and contributing to client meetings where required. Ensure all audits and inspections are uploaded and maintained on the QA database. Liaise with external bodies such as the Health & Safety Executive and SEPA, keeping senior management fully informed. Support and develop risk assessments and safe systems of work. Promote and deliver Mears' health, safety, and wellbeing campaigns across the branch. You must be a confident, engaging safety leader who thrives on improving standards, inspiring others, and embedding a culture of care and accountability. Criteria NEBOSH Diploma (or equivalent) and an Environmental Management qualification. CMIOSH or MIIRSM membership. Extensive experience in a SHE management or senior advisory role. Proven experience in supervising or leading teams within a SHE environment. Strong knowledge of current SHE legislation, codes of practice, and best practice principles. Excellent communication, reporting, and presentation skills. Confident IT user - proficient in Word, Excel, and PowerPoint. A Full UK Driving Licence and flexibility to travel within your region. Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Assistant Store Manager - Chichester (N112493) Location: Chichester Contract: Permanent Schedule: Full time Salary: from £27,538 Posting Date: 08/03/2026 Apply Before: 29/03/2026 To be an effective Assistant Store Manager, you will maximise sales, drive efficiencies and achieve performance targets by leading and inspiring your team to be their best. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do, so your experience in leading, coaching and motivating a high performing team will be crucial to your success. Flexible working options are available and we invest in your personal development from day one. Responsibilities Support the Store Manager in managing and inspiring your team to be at their best, stepping up to cover the store when needed. Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do. Demonstrate a hands on approach for all operational and commercial activities by working alongside the team. Ensure communication is up to date and accurate at all times to meet business needs. About You You are passionate about our customers, people and products, and inspire others. You have exceptional commercial understanding and know how to create a fantastic shopping experience. You are a team player, thrive in a fast paced, results driven environment and adapt quickly to change. You are an excellent communicator, calm and approachable under pressure, and realistic about expectations. You confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas. You have experience leading and coaching a high performing team and managing people issues. You are an effective multi tasker who can plan, organise and prioritise your workload. Legal & Sponsorship In accordance with Home Office guidance, successful candidates must provide evidence of the right to work in the UK before employment commences. This role is not one typically considered for sponsorship under the Skilled Worker route; candidates should confirm their own right to work. What's Next Press the apply button to start your application. If your application meets our criteria, we will contact you to arrange a telephone or video interview. The next stage will be an in store assessment. Applicants must not have had an unsuccessful application for a similar role within the past 6 months. Benefits Fantastic rewards for high performance. 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT). 10% off most partner brands and up to 15% off Branded Beauty. Sharesave Scheme. 60% off a generous (optional) working wardrobe allowance (minimum 6 week contract). Early VIP access to sale stock. Hot deals and exclusive offers from over 3,500 retailers via our online benefits platform. Discounts at Staff Shops. Digital GP and other free health and wellbeing services. Life assurance. Discounted health plan for you and your family. Financial wellbeing support. Apprenticeship opportunities (England stores only). Direct to Work: discount online and in store, next day collection from your place of work. Support Networks and Wellhub gym memberships. Conditions Benefits are discretionary and subject to change. We support all candidates during the application process and provide workplace adjustments if necessary. For support due to disability or long term condition, contact with subject "Workplace Adjustments" or call .
Mar 12, 2026
Full time
Assistant Store Manager - Chichester (N112493) Location: Chichester Contract: Permanent Schedule: Full time Salary: from £27,538 Posting Date: 08/03/2026 Apply Before: 29/03/2026 To be an effective Assistant Store Manager, you will maximise sales, drive efficiencies and achieve performance targets by leading and inspiring your team to be their best. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do, so your experience in leading, coaching and motivating a high performing team will be crucial to your success. Flexible working options are available and we invest in your personal development from day one. Responsibilities Support the Store Manager in managing and inspiring your team to be at their best, stepping up to cover the store when needed. Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of everything you do. Demonstrate a hands on approach for all operational and commercial activities by working alongside the team. Ensure communication is up to date and accurate at all times to meet business needs. About You You are passionate about our customers, people and products, and inspire others. You have exceptional commercial understanding and know how to create a fantastic shopping experience. You are a team player, thrive in a fast paced, results driven environment and adapt quickly to change. You are an excellent communicator, calm and approachable under pressure, and realistic about expectations. You confidently problem solve, make sound business decisions, challenge processes and generate innovative ideas. You have experience leading and coaching a high performing team and managing people issues. You are an effective multi tasker who can plan, organise and prioritise your workload. Legal & Sponsorship In accordance with Home Office guidance, successful candidates must provide evidence of the right to work in the UK before employment commences. This role is not one typically considered for sponsorship under the Skilled Worker route; candidates should confirm their own right to work. What's Next Press the apply button to start your application. If your application meets our criteria, we will contact you to arrange a telephone or video interview. The next stage will be an in store assessment. Applicants must not have had an unsuccessful application for a similar role within the past 6 months. Benefits Fantastic rewards for high performance. 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT). 10% off most partner brands and up to 15% off Branded Beauty. Sharesave Scheme. 60% off a generous (optional) working wardrobe allowance (minimum 6 week contract). Early VIP access to sale stock. Hot deals and exclusive offers from over 3,500 retailers via our online benefits platform. Discounts at Staff Shops. Digital GP and other free health and wellbeing services. Life assurance. Discounted health plan for you and your family. Financial wellbeing support. Apprenticeship opportunities (England stores only). Direct to Work: discount online and in store, next day collection from your place of work. Support Networks and Wellhub gym memberships. Conditions Benefits are discretionary and subject to change. We support all candidates during the application process and provide workplace adjustments if necessary. For support due to disability or long term condition, contact with subject "Workplace Adjustments" or call .
Grounds Maintenance Operatives Location: Templepatrick, Northern Ireland Hourly Rate: 12.71 Contract Type: Permanent, full-time Working Hours: Mon-Fri between 07:00-17:00, 40 hours annualised (45 hours per week in season, 35 hours in winter period) About the role We currently require multiple Grounds Maintenance Operatives to join our team in Templepatrick. You will keep several local grounds in a wonderful condition for our clients through grass cutting; using a ride on and pedestrian mower, strimming, pruning, weeding, shrub and border maintenance, litter picking and any other related horticultural duties. This is a great opportunity to develop your skills, gain valuable experience, and grow with us in a friendly and encouraging environment. Requirements Previous Grounds Maintenance working experience. Physically fit and able to work outdoors in all weather conditions. Reliable with a can-do attitude and safety-conscious mindset. A full valid UK driving licence & B+E (towing trailers) PA1 and PA6 licences are an advantage but not essential Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. A diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that have a meaningful impact & make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging competitive benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits 21 days holiday plus bank holidays. Full Workwear & PPE provided. Healthcare & Wellbeing platform. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Discounts on retail, holidays, gym memberships, and more. Secure your future - resources to manage your finances Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About i dverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. At i dverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Mar 12, 2026
Full time
Grounds Maintenance Operatives Location: Templepatrick, Northern Ireland Hourly Rate: 12.71 Contract Type: Permanent, full-time Working Hours: Mon-Fri between 07:00-17:00, 40 hours annualised (45 hours per week in season, 35 hours in winter period) About the role We currently require multiple Grounds Maintenance Operatives to join our team in Templepatrick. You will keep several local grounds in a wonderful condition for our clients through grass cutting; using a ride on and pedestrian mower, strimming, pruning, weeding, shrub and border maintenance, litter picking and any other related horticultural duties. This is a great opportunity to develop your skills, gain valuable experience, and grow with us in a friendly and encouraging environment. Requirements Previous Grounds Maintenance working experience. Physically fit and able to work outdoors in all weather conditions. Reliable with a can-do attitude and safety-conscious mindset. A full valid UK driving licence & B+E (towing trailers) PA1 and PA6 licences are an advantage but not essential Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. A diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that have a meaningful impact & make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging competitive benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits 21 days holiday plus bank holidays. Full Workwear & PPE provided. Healthcare & Wellbeing platform. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Discounts on retail, holidays, gym memberships, and more. Secure your future - resources to manage your finances Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About i dverde We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. At i dverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Room Leader - The Coach House Day Nursery New Forest National Park Full-Time 40 hours per week Salary: £29,120 per annum Step into a truly magical setting where nature meets nurturing. Nestled in the heart of the New Forest, The Coach House Day Nursery offers a warm, inspiring environment for children aged 3 months to 5 years. With a strong reputation - rated 9.9 on Daynurseries.co.uk and GOOD by Ofsted - we're proud of our child-centred ethos and dedicated team. Why Join Us? We value the passion and professionalism of our Level 3 Practitioners. To show our appreciation, we offer a £400 Qualification Recognition Bonus after just 6 months of service - a perfect time to join and be celebrated for your skills! You'll also enjoy a generous benefits package: Annual Leave : 24 days + your birthday off + bank holidays Childcare Discount : 75% off nursery fees for team members Health & Wellbeing Support : Confidential employee assistance helpline Career Development : Tailored training and progression opportunities Company Pension Scheme Referral Bonuses for introducing new team members Free Onsite Parking Team Events & Celebrations throughout the year Your Role as Room Leader: Create engaging, age-appropriate experiences that support children's development Lead by example, fostering a nurturing and inclusive environment Support staff with high-quality observations and updates on EyLog Champion the key person approach to build secure attachments Maintain accurate records using EyMan and ensure EYFS compliance Safeguard the wellbeing of children, staff, and families at all times What We're Looking For: Level 3 Childcare Qualification - Essential 1+ Year Experience in Early Years - Essential 6+ Months in a Senior Role - Desirable Strong understanding of EYFS and Ofsted standards Fluent in written and spoken English We are committed to safeguarding and promoting the welfare of children. All roles are subject to enhanced DBS checks and thorough vetting procedures. The coach house is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
Mar 12, 2026
Full time
Room Leader - The Coach House Day Nursery New Forest National Park Full-Time 40 hours per week Salary: £29,120 per annum Step into a truly magical setting where nature meets nurturing. Nestled in the heart of the New Forest, The Coach House Day Nursery offers a warm, inspiring environment for children aged 3 months to 5 years. With a strong reputation - rated 9.9 on Daynurseries.co.uk and GOOD by Ofsted - we're proud of our child-centred ethos and dedicated team. Why Join Us? We value the passion and professionalism of our Level 3 Practitioners. To show our appreciation, we offer a £400 Qualification Recognition Bonus after just 6 months of service - a perfect time to join and be celebrated for your skills! You'll also enjoy a generous benefits package: Annual Leave : 24 days + your birthday off + bank holidays Childcare Discount : 75% off nursery fees for team members Health & Wellbeing Support : Confidential employee assistance helpline Career Development : Tailored training and progression opportunities Company Pension Scheme Referral Bonuses for introducing new team members Free Onsite Parking Team Events & Celebrations throughout the year Your Role as Room Leader: Create engaging, age-appropriate experiences that support children's development Lead by example, fostering a nurturing and inclusive environment Support staff with high-quality observations and updates on EyLog Champion the key person approach to build secure attachments Maintain accurate records using EyMan and ensure EYFS compliance Safeguard the wellbeing of children, staff, and families at all times What We're Looking For: Level 3 Childcare Qualification - Essential 1+ Year Experience in Early Years - Essential 6+ Months in a Senior Role - Desirable Strong understanding of EYFS and Ofsted standards Fluent in written and spoken English We are committed to safeguarding and promoting the welfare of children. All roles are subject to enhanced DBS checks and thorough vetting procedures. The coach house is part of the Family First Group where we take great care to treat everyone as a person, with equal rights and responsibilities to any other individual, whether they are an adult or a child. We are committed to providing equality of opportunity and anti-discriminatory practice for all children and families according to their individual needs. Discrimination on the grounds of gender, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin, or political belief has no place within the Family First Group.
We're about much more than hospitality! We're striving to make life better for people - whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do. Our General Managers will Lead, guide and coach the brilliant team we have in our venues. Working daily to offer support and guidance, and finding ways to make hospitality better for them. Work closely with the Operations Director and the wider Support Team to continually seek little improvements that make a big difference. Deliver exceptional guest service and ensure standards are always kept high. Manage the day-to-day operation of the venue. Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen! We pay a fair wage - with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave - with 100% of tips being retained by the team. We make life better for our team by: Offering great perks and benefits to be enjoyed by you and your family! Sharing our profits with you after 1 year of service Giving you free meals, soft drinks and hot drinks on shift Listening to our team via surveys and feedback sessions Offering free wellbeing services and resources, for help whenever you need it Creating great learning and development opportunities to support your career
Mar 12, 2026
Full time
We're about much more than hospitality! We're striving to make life better for people - whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do. Our General Managers will Lead, guide and coach the brilliant team we have in our venues. Working daily to offer support and guidance, and finding ways to make hospitality better for them. Work closely with the Operations Director and the wider Support Team to continually seek little improvements that make a big difference. Deliver exceptional guest service and ensure standards are always kept high. Manage the day-to-day operation of the venue. Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen! We pay a fair wage - with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave - with 100% of tips being retained by the team. We make life better for our team by: Offering great perks and benefits to be enjoyed by you and your family! Sharing our profits with you after 1 year of service Giving you free meals, soft drinks and hot drinks on shift Listening to our team via surveys and feedback sessions Offering free wellbeing services and resources, for help whenever you need it Creating great learning and development opportunities to support your career
Artis HR are partnering with a well-established professional services organisation to recruit an HR Advisor to join their collaborative HR team. This is a broad, hands-on role supporting across multiple locations. The HR team acts as a trusted advisor to the business, working closely with managers and partners to provide practical, proactive HR support across the full employee lifecycle. This opportunity would suit an experienced HR Advisor who enjoys building strong relationships, working autonomously, and contributing to both operational HR delivery and continuous improvement initiatives. The Role As HR Advisor, you will be the first point of contact for HR advice, supporting managers and employees across a wide range of HR matters. You will work closely with the HR Business Partner and wider HR team to deliver consistent, high-quality HR support. Key responsibilities will include: Providing day-to-day HR advice and coaching to managers across employee relations, performance management and HR policies Managing employee lifecycle activities, including onboarding, contracts, probation reviews and exit processes Supporting employee relations matters, including absence management, flexible working requests and investigations Working with managers on performance and development discussions and supporting formal processes where required Supporting the annual pay review process, including data analysis and documentation Producing HR reports and management information, including regulatory and internal reporting Supporting employee engagement initiatives, including forums, surveys, wellbeing and ED&I activity Reviewing HR documentation such as contracts, policy updates and employee communications Contributing to HR projects and continuous improvement of HR processes and practices This role requires regular on-site presence (around three days per week) across either Bath, Bristol or Swindon to build relationships and maintain strong visibility across the business. About you We are looking for a confident HR professional with strong advisory experience who can build trust with stakeholders and operate with a high degree of independence. You will bring: Proven experience in a HR Advisor or equivalent generalist HR role CIPD Level 5 qualification (essential) Strong experience across employee relations, HR policies and employment legislation Experience supporting organisations with (Apply online only) employees or similar complexity Excellent communication and relationship-building skills, with the confidence to advise senior stakeholders Strong data and reporting skills, including advanced Excel capability A proactive, solutions-focused mindset and the ability to manage competing priorities Experience within professional services, legal, or private sector environments would be advantageous. Why Apply? Broad, varied HR advisory role with genuine exposure across the employee lifecycle Opportunity to work within a trusted and visible HR team that partners closely with senior leaders Collaborative working environment within a growing organisation Hybrid working with regular on-site engagement Salary & Benefits The role offers a salary of up to 42,000, depending on experience, alongside a comprehensive and flexible benefits package. This includes private medical insurance, a health cash plan, pension scheme, life assurance and income protection Employees can also take advantage of a range of lifestyle benefits such as birthday leave, the option to buy or sell annual leave, gym discounts, cycle to work scheme, travel insurance, season ticket loans and referral bonuses, alongside additional perks designed to support both wellbeing and work-life balance. We review every application carefully and aim to respond to all candidates. If your experience aligns closely with what our client is looking for, a member of the Artis HR team will either call you or email with a few additional questions as the next step in the process. Please keep an eye on your inbox (and junk folder) for further communication. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Mar 12, 2026
Full time
Artis HR are partnering with a well-established professional services organisation to recruit an HR Advisor to join their collaborative HR team. This is a broad, hands-on role supporting across multiple locations. The HR team acts as a trusted advisor to the business, working closely with managers and partners to provide practical, proactive HR support across the full employee lifecycle. This opportunity would suit an experienced HR Advisor who enjoys building strong relationships, working autonomously, and contributing to both operational HR delivery and continuous improvement initiatives. The Role As HR Advisor, you will be the first point of contact for HR advice, supporting managers and employees across a wide range of HR matters. You will work closely with the HR Business Partner and wider HR team to deliver consistent, high-quality HR support. Key responsibilities will include: Providing day-to-day HR advice and coaching to managers across employee relations, performance management and HR policies Managing employee lifecycle activities, including onboarding, contracts, probation reviews and exit processes Supporting employee relations matters, including absence management, flexible working requests and investigations Working with managers on performance and development discussions and supporting formal processes where required Supporting the annual pay review process, including data analysis and documentation Producing HR reports and management information, including regulatory and internal reporting Supporting employee engagement initiatives, including forums, surveys, wellbeing and ED&I activity Reviewing HR documentation such as contracts, policy updates and employee communications Contributing to HR projects and continuous improvement of HR processes and practices This role requires regular on-site presence (around three days per week) across either Bath, Bristol or Swindon to build relationships and maintain strong visibility across the business. About you We are looking for a confident HR professional with strong advisory experience who can build trust with stakeholders and operate with a high degree of independence. You will bring: Proven experience in a HR Advisor or equivalent generalist HR role CIPD Level 5 qualification (essential) Strong experience across employee relations, HR policies and employment legislation Experience supporting organisations with (Apply online only) employees or similar complexity Excellent communication and relationship-building skills, with the confidence to advise senior stakeholders Strong data and reporting skills, including advanced Excel capability A proactive, solutions-focused mindset and the ability to manage competing priorities Experience within professional services, legal, or private sector environments would be advantageous. Why Apply? Broad, varied HR advisory role with genuine exposure across the employee lifecycle Opportunity to work within a trusted and visible HR team that partners closely with senior leaders Collaborative working environment within a growing organisation Hybrid working with regular on-site engagement Salary & Benefits The role offers a salary of up to 42,000, depending on experience, alongside a comprehensive and flexible benefits package. This includes private medical insurance, a health cash plan, pension scheme, life assurance and income protection Employees can also take advantage of a range of lifestyle benefits such as birthday leave, the option to buy or sell annual leave, gym discounts, cycle to work scheme, travel insurance, season ticket loans and referral bonuses, alongside additional perks designed to support both wellbeing and work-life balance. We review every application carefully and aim to respond to all candidates. If your experience aligns closely with what our client is looking for, a member of the Artis HR team will either call you or email with a few additional questions as the next step in the process. Please keep an eye on your inbox (and junk folder) for further communication. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 12, 2026
Full time
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
