HR Senior People Advisor (Maternity cover) Department: Central Services Employment Type: Fixed Term - Full Time Location: Horsham Description Fixed Term, Maternity Cover: Between 12-15 months. As a Senior People Advisor, you will provide high quality HR advice, guidance, and support to managers and employees across the business. Acting as a trusted partner, you will help ensure best practice is consistently applied in line with employment law, firm policies, and our company values. This role plays a key part in fostering a high performing, inclusive, and engaged culture through effective employee relations support, coaching, and the delivery of key HR initiatives. You will also work closely with our People Business Partners to deliver a seamless and proactive HR service to the firm. About the role Provide clear HR advice and guidance to managers and employees, ensuring consistent application of policies and procedures across the firm Support managers with a range of ER cases, including disciplinary, grievance, probation, and performance, attending hearings and conducting investigations as required Work with HR Operations to identify opportunities for process improvement and automation across the employee lifecycle Support People Business Partners with casework, delivery of HR process training, and preparation of management information Coordinate short and long term sickness cases, including Occupational Health referrals, case reviews, and hearing support Produce and review people data to identify trends and support retention, including insights from exit interviews and onboarding Support change management activity, attending meetings and advising on contractual matters as required Contribute to the development and updating of HR policies, processes, and supporting guidance Champion the People Services function and promote the firm's culture and values in all interactions Promote reward and benefits offerings by educating employees and sharing key information Support firmwide initiatives aimed at fostering equal opportunities and building a diverse workforce What we're looking for Extensive experience as an ER generalist within a comparable environment Demonstrated ability to coordinate and support ER meetings, including confident note taking and providing informed, on the spot advice Willingness and flexibility to travel across our offices to support casework when required Proven capability in delivering pragmatic, commercially focused ER solutions aligned to business needs Strong knowledge of employment legislation and awareness of emerging external best practice trends Clear understanding of the commercial impact of ER issues and how business priorities influence people matters Experience engaging with and influencing senior stakeholders effectively CIPD qualified or possessing equivalent experience is desirable What we can offer Financial wellbeing - competitive salary, contributory pension scheme, Life Assurance, Health Cash Plan, Income Protection Scheme and Perks at Work discounts and rewards. Leave - 25.5 days plus bank holidays, holiday buying Mental wellbeing - hybrid working (3 days in the office/2 from home) and flexible working policies, Employee Assistance Programme and counselling Physical wellbeing -Private Medical Insurance, Critical Illness Insurance and an annual flu jab. Recognition - monthly nominations for financial awards based on culture and values Development - we offer continuous support and development with clear mapped progression routes across the business, as well as access to internal and external training courses Diversity, inclusion and belonging - we operate several family-friendly policies and take proactive steps to create an inclusive environment ESG - give as you earn, 1 extra day off each year to take up volunteering opportunities. Opportunities to support our commitment to charitable causes Travel - other optional benefits include: cycle to work scheme, interest-free season ticket loan (London only), interest-free car/motorbike loan At Kreston Reeves, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. Whether it's adapting work environments, providing assistive technologies, or modifying processes, we are dedicated to supporting our employees in realising their full potential. If you require any reasonable adjustments to participate in our recruitment process or thrive in your role, please don't hesitate to reach out by emailing . Please remember, you only need to share what you are comfortable to for us to support your request. Your success is important to us, and we're here to ensure a supportive and inclusive experience for all.
Mar 31, 2026
Full time
HR Senior People Advisor (Maternity cover) Department: Central Services Employment Type: Fixed Term - Full Time Location: Horsham Description Fixed Term, Maternity Cover: Between 12-15 months. As a Senior People Advisor, you will provide high quality HR advice, guidance, and support to managers and employees across the business. Acting as a trusted partner, you will help ensure best practice is consistently applied in line with employment law, firm policies, and our company values. This role plays a key part in fostering a high performing, inclusive, and engaged culture through effective employee relations support, coaching, and the delivery of key HR initiatives. You will also work closely with our People Business Partners to deliver a seamless and proactive HR service to the firm. About the role Provide clear HR advice and guidance to managers and employees, ensuring consistent application of policies and procedures across the firm Support managers with a range of ER cases, including disciplinary, grievance, probation, and performance, attending hearings and conducting investigations as required Work with HR Operations to identify opportunities for process improvement and automation across the employee lifecycle Support People Business Partners with casework, delivery of HR process training, and preparation of management information Coordinate short and long term sickness cases, including Occupational Health referrals, case reviews, and hearing support Produce and review people data to identify trends and support retention, including insights from exit interviews and onboarding Support change management activity, attending meetings and advising on contractual matters as required Contribute to the development and updating of HR policies, processes, and supporting guidance Champion the People Services function and promote the firm's culture and values in all interactions Promote reward and benefits offerings by educating employees and sharing key information Support firmwide initiatives aimed at fostering equal opportunities and building a diverse workforce What we're looking for Extensive experience as an ER generalist within a comparable environment Demonstrated ability to coordinate and support ER meetings, including confident note taking and providing informed, on the spot advice Willingness and flexibility to travel across our offices to support casework when required Proven capability in delivering pragmatic, commercially focused ER solutions aligned to business needs Strong knowledge of employment legislation and awareness of emerging external best practice trends Clear understanding of the commercial impact of ER issues and how business priorities influence people matters Experience engaging with and influencing senior stakeholders effectively CIPD qualified or possessing equivalent experience is desirable What we can offer Financial wellbeing - competitive salary, contributory pension scheme, Life Assurance, Health Cash Plan, Income Protection Scheme and Perks at Work discounts and rewards. Leave - 25.5 days plus bank holidays, holiday buying Mental wellbeing - hybrid working (3 days in the office/2 from home) and flexible working policies, Employee Assistance Programme and counselling Physical wellbeing -Private Medical Insurance, Critical Illness Insurance and an annual flu jab. Recognition - monthly nominations for financial awards based on culture and values Development - we offer continuous support and development with clear mapped progression routes across the business, as well as access to internal and external training courses Diversity, inclusion and belonging - we operate several family-friendly policies and take proactive steps to create an inclusive environment ESG - give as you earn, 1 extra day off each year to take up volunteering opportunities. Opportunities to support our commitment to charitable causes Travel - other optional benefits include: cycle to work scheme, interest-free season ticket loan (London only), interest-free car/motorbike loan At Kreston Reeves, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. Whether it's adapting work environments, providing assistive technologies, or modifying processes, we are dedicated to supporting our employees in realising their full potential. If you require any reasonable adjustments to participate in our recruitment process or thrive in your role, please don't hesitate to reach out by emailing . Please remember, you only need to share what you are comfortable to for us to support your request. Your success is important to us, and we're here to ensure a supportive and inclusive experience for all.
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published Connect to your opportunity As a Digital Manufacturing Manager, you are responsible for leading small consulting teams to design and implement and develop Digital Manufacturing solutions. Specific responsibilities include: Unlocking new operational benefits for manufacturers enabled by Digital Manufacturing Technologies (e.g. Improved asset efficiency, Improved quality, reduced cost, Improved safety and sustainability) Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Engaging with clients to understand and interpret business challenges into functional design specifications, through to iterative rapid prototyping solutions Working with a team of functional consultants to guide the successful design, development and implementation of solutions in line with implementation methodologies Advising Solution Architects and liaising with developers to interpret business requirements and create the technical solution with them Supporting business development opportunities Connect to your skills and professional experience We need someone who is comfortable engaging with manufacturing clients to understand their business problems and deliver solutions. We are looking for individuals with a natural propensity for problem solving, who recognise the mix of talents it takes to develop creative, impactful solutions and can balance them within a team. Experience with manufacturing operations and shop floor, including knowledge of best practices within lean manufacturing methodologies Proven experience in defining Digital Manufacturing strategies, developing functional requirements, supporting solution design, build and test, developing user training, defining support procedures and implementing practical business solutions under multiple deadlines in a global context Experience of working with one or more of the industry leading Digital Manufacturing platforms Ability of working within diverse and remotely located teams Professional working proficiency in the English language Proven experience in Manufacturing Execution System (MES) solution design and delivery Knowledge of Digital Manufacturing Sensor Management, Automation & Control Systems, Analytics, Data Management and Architecture Eligible for UK clearance Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.
Mar 31, 2026
Full time
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published Connect to your opportunity As a Digital Manufacturing Manager, you are responsible for leading small consulting teams to design and implement and develop Digital Manufacturing solutions. Specific responsibilities include: Unlocking new operational benefits for manufacturers enabled by Digital Manufacturing Technologies (e.g. Improved asset efficiency, Improved quality, reduced cost, Improved safety and sustainability) Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Engaging with clients to understand and interpret business challenges into functional design specifications, through to iterative rapid prototyping solutions Working with a team of functional consultants to guide the successful design, development and implementation of solutions in line with implementation methodologies Advising Solution Architects and liaising with developers to interpret business requirements and create the technical solution with them Supporting business development opportunities Connect to your skills and professional experience We need someone who is comfortable engaging with manufacturing clients to understand their business problems and deliver solutions. We are looking for individuals with a natural propensity for problem solving, who recognise the mix of talents it takes to develop creative, impactful solutions and can balance them within a team. Experience with manufacturing operations and shop floor, including knowledge of best practices within lean manufacturing methodologies Proven experience in defining Digital Manufacturing strategies, developing functional requirements, supporting solution design, build and test, developing user training, defining support procedures and implementing practical business solutions under multiple deadlines in a global context Experience of working with one or more of the industry leading Digital Manufacturing platforms Ability of working within diverse and remotely located teams Professional working proficiency in the English language Proven experience in Manufacturing Execution System (MES) solution design and delivery Knowledge of Digital Manufacturing Sensor Management, Automation & Control Systems, Analytics, Data Management and Architecture Eligible for UK clearance Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.
If you re ready to step beyond routine tax work and into something more meaningful, this Private Client Tax Manager role could be exactly what you ve been looking for. This isn t about churning through compliance or staying in your lane. As a Private Client Tax Manager, based in Leicester, you ll be trusted to lead, shape and influence real advisory work that genuinely impacts clients long-term financial outcomes. You ll work closely with business owners and high-net-worth individuals, helping them make smarter decisions around wealth, succession and structuring. What makes this Private Client Tax Manager opportunity different is the balance. You ll still use your technical expertise every day, but now you ll also lead projects, guide others and build relationships that actually matter. It s a role where your voice is heard, your ideas are valued, and your progression is very much in your hands. If you ve been waiting for a step up that feels like a real move forward, not just more of the same, this could be it. Responsibilities Lead and deliver complex private client tax advisory projects from start to finish Act as the main point of contact for clients and professional advisers Review and shape high-quality technical work across the team Identify tax planning opportunities and provide commercially focused solutions Manage project timelines, priorities and stakeholder expectations Support and develop junior team members through coaching and guidance The Ideal Candidate Strong grounding in UK tax with a focus on advisory work Comfortable leading client conversations and building trusted relationships Confident reviewing work and guiding others to improve Commercially aware and able to spot planning opportunities Professionally qualified or working towards CTA, ATT, ACA or ACCA Motivated by progression and stepping into a leadership role What s on Offer £55,000 - £75,000 salary Discretionary bonus linked to performance Flexible working - office-based or remote options 25 days holiday plus bank holidays and birthday leave Pension with employer contribution Healthcare cash plan and wellbeing support Clear progression pathway to Senior Manager and beyond Opportunity to work on complex, high-value advisory project Register your interest by applying today or call Richard Davies or Luke Scale on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed)- Private Client Tax Manager.
Mar 31, 2026
Full time
If you re ready to step beyond routine tax work and into something more meaningful, this Private Client Tax Manager role could be exactly what you ve been looking for. This isn t about churning through compliance or staying in your lane. As a Private Client Tax Manager, based in Leicester, you ll be trusted to lead, shape and influence real advisory work that genuinely impacts clients long-term financial outcomes. You ll work closely with business owners and high-net-worth individuals, helping them make smarter decisions around wealth, succession and structuring. What makes this Private Client Tax Manager opportunity different is the balance. You ll still use your technical expertise every day, but now you ll also lead projects, guide others and build relationships that actually matter. It s a role where your voice is heard, your ideas are valued, and your progression is very much in your hands. If you ve been waiting for a step up that feels like a real move forward, not just more of the same, this could be it. Responsibilities Lead and deliver complex private client tax advisory projects from start to finish Act as the main point of contact for clients and professional advisers Review and shape high-quality technical work across the team Identify tax planning opportunities and provide commercially focused solutions Manage project timelines, priorities and stakeholder expectations Support and develop junior team members through coaching and guidance The Ideal Candidate Strong grounding in UK tax with a focus on advisory work Comfortable leading client conversations and building trusted relationships Confident reviewing work and guiding others to improve Commercially aware and able to spot planning opportunities Professionally qualified or working towards CTA, ATT, ACA or ACCA Motivated by progression and stepping into a leadership role What s on Offer £55,000 - £75,000 salary Discretionary bonus linked to performance Flexible working - office-based or remote options 25 days holiday plus bank holidays and birthday leave Pension with employer contribution Healthcare cash plan and wellbeing support Clear progression pathway to Senior Manager and beyond Opportunity to work on complex, high-value advisory project Register your interest by applying today or call Richard Davies or Luke Scale on (phone number removed) to discuss this opportunity further, always in complete confidence. Addington Ball is a specialist finance and accounting recruitment consultancy covering the Midlands and Northern Home counties. We are a member of TEAM and are acting as an Employment Agency in relation to this vacancy. Job ref - ABJ/(phone number removed)- Private Client Tax Manager.
We are passionate about making people feel special by delivering world class luxury shopping experiences to our customers. We're not here to simply sell a product. We're here to connect with our customers and create lasting memories. We impress them with exceptional knowledge of our exclusive product ranges and premium brands. If you have a passion for delivering outstanding customer experiences and would like to work with some of the world's most prestigious jewellery, diamond and watch brands, we have an exciting opportunity for you. ABOUT YOU Passionate about delivering outstanding experiences to our customers. Fascinated by our products and have a love for all things jewellery, diamonds, and watches. A team player who helps and supports your colleagues when needed. A great communicator with excellent interpersonal skills and a genuine interest in interacting with others. Proactive with a positive can-do attitude. Self-motivated and driven to achieve great results. A fast learner who is keen to embrace new challenges. Experience in a customer facing role ideally within a premium or luxury retail environment. Flexible and available work late nights, weekends, and key trading dates. WHAT YOU'LL BE DOING Play your part in creating great customer experiences. Share your passion for our products with our customers. Consistently achieve personal sales targets and key performance targets. Live by our values (passion, teamwork, respect and trust, positivity, love learning). Follow store standards, policies, and procedures. Create a luxury retail environment with high standards of visual merchandising and replenishment. WHAT'S IN IT FOR YOU When you join us, we'll give you everything you need to get off to a great start; a full induction, excellent training and a Store Development Coach that will support you during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including: Commission scheme based on sales performance A generous discount scheme for you, your family, and friends Annual leave that will increase with length of service Holiday purchase scheme Pension Scheme Uniform allowance Refer a Candidate Scheme Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured Bike to work scheme A Volunteer Day with a charity of your choice Social events and activities throughout the year with our Time for Wellness and Recognition scheme. We are an equal opportunities employer
Mar 30, 2026
Full time
We are passionate about making people feel special by delivering world class luxury shopping experiences to our customers. We're not here to simply sell a product. We're here to connect with our customers and create lasting memories. We impress them with exceptional knowledge of our exclusive product ranges and premium brands. If you have a passion for delivering outstanding customer experiences and would like to work with some of the world's most prestigious jewellery, diamond and watch brands, we have an exciting opportunity for you. ABOUT YOU Passionate about delivering outstanding experiences to our customers. Fascinated by our products and have a love for all things jewellery, diamonds, and watches. A team player who helps and supports your colleagues when needed. A great communicator with excellent interpersonal skills and a genuine interest in interacting with others. Proactive with a positive can-do attitude. Self-motivated and driven to achieve great results. A fast learner who is keen to embrace new challenges. Experience in a customer facing role ideally within a premium or luxury retail environment. Flexible and available work late nights, weekends, and key trading dates. WHAT YOU'LL BE DOING Play your part in creating great customer experiences. Share your passion for our products with our customers. Consistently achieve personal sales targets and key performance targets. Live by our values (passion, teamwork, respect and trust, positivity, love learning). Follow store standards, policies, and procedures. Create a luxury retail environment with high standards of visual merchandising and replenishment. WHAT'S IN IT FOR YOU When you join us, we'll give you everything you need to get off to a great start; a full induction, excellent training and a Store Development Coach that will support you during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including: Commission scheme based on sales performance A generous discount scheme for you, your family, and friends Annual leave that will increase with length of service Holiday purchase scheme Pension Scheme Uniform allowance Refer a Candidate Scheme Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured Bike to work scheme A Volunteer Day with a charity of your choice Social events and activities throughout the year with our Time for Wellness and Recognition scheme. We are an equal opportunities employer
Employee Relations Consultant Permanent Contract Medway, Kent - Hybrid working £37-43K Per Annum Salary We are looking for an experienced Employee Relations Consultant to provide expert HR advice, guidance and coaching to managers on a wide range of employee relations matters, with a particular focus on sickness absence management within Children's Services.This role will support the implementation and embedding of the sickness absence policy, processes, toolkits and recording systems, helping managers manage absence effectively and consistently while contributing to a reduction in overall absence levels. Key Responsibilities Manage a caseload of sickness absence and ill-health cases, ensuring timely and consistent case management. Provide professional HR advice and guidance to investigating officers, hearing chairs and appeal panels on employee relations matters. Support managers with complex employee relations issues Coach and support managers to ensure the consistent and fair application of policies and procedures. Analyse sickness absence data, provide insight, conclusions and recommendations, and develop action plans with service managers. Act as HR lead for formal investigations where required. Design and deliver training and coaching for managers on employee relations topics, working with Learning & Development teams where appropriate. Contribute to the review and development of HR policies, procedures and templates, identifying improvements through casework experience. Build effective relationships with stakeholders across services, promoting collaborative work and organisational values. About You The successful candidate will have: Strong experience in employee relations and HR case management. A proven ability to advise managers on complex and sensitive ER issues. Experience supporting or implementing absence management policies and processes. Excellent coaching, influencing and communication skills. Experience analysing HR data and turning insights into practical actions. Confidence delivering training and guidance to managers. Additional Responsibilities Work collaboratively with colleagues to deliver service objectives and targets. Maintain up-to-date knowledge of relevant legislation and ensure compliance with GDPR and data protection requirements. Promote safeguarding and the wellbeing of children, young people and vulnerable adults. Support equality, diversity and inclusion in line with the Equality Act 2010. Work in accordance with Health and Safety legislation and organisational policies. Contribute to organisational initiatives including sustainability and community safety priorities. Participate in performance development and continuous professional learning. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Mar 30, 2026
Full time
Employee Relations Consultant Permanent Contract Medway, Kent - Hybrid working £37-43K Per Annum Salary We are looking for an experienced Employee Relations Consultant to provide expert HR advice, guidance and coaching to managers on a wide range of employee relations matters, with a particular focus on sickness absence management within Children's Services.This role will support the implementation and embedding of the sickness absence policy, processes, toolkits and recording systems, helping managers manage absence effectively and consistently while contributing to a reduction in overall absence levels. Key Responsibilities Manage a caseload of sickness absence and ill-health cases, ensuring timely and consistent case management. Provide professional HR advice and guidance to investigating officers, hearing chairs and appeal panels on employee relations matters. Support managers with complex employee relations issues Coach and support managers to ensure the consistent and fair application of policies and procedures. Analyse sickness absence data, provide insight, conclusions and recommendations, and develop action plans with service managers. Act as HR lead for formal investigations where required. Design and deliver training and coaching for managers on employee relations topics, working with Learning & Development teams where appropriate. Contribute to the review and development of HR policies, procedures and templates, identifying improvements through casework experience. Build effective relationships with stakeholders across services, promoting collaborative work and organisational values. About You The successful candidate will have: Strong experience in employee relations and HR case management. A proven ability to advise managers on complex and sensitive ER issues. Experience supporting or implementing absence management policies and processes. Excellent coaching, influencing and communication skills. Experience analysing HR data and turning insights into practical actions. Confidence delivering training and guidance to managers. Additional Responsibilities Work collaboratively with colleagues to deliver service objectives and targets. Maintain up-to-date knowledge of relevant legislation and ensure compliance with GDPR and data protection requirements. Promote safeguarding and the wellbeing of children, young people and vulnerable adults. Support equality, diversity and inclusion in line with the Equality Act 2010. Work in accordance with Health and Safety legislation and organisational policies. Contribute to organisational initiatives including sustainability and community safety priorities. Participate in performance development and continuous professional learning. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Can you help support new dads when it really matters? We re looking for a Dad Matters Coordinator to help us reach more families across Brent. This is a brilliant opportunity for someone who understands the emotional ups and downs of becoming a dad and wants to support fathers at a crucial point in their parenting journey. New dads can face real mental health challenges often quietly. In this role, you ll help dads feel listened to, supported and confident, strengthening attachment and helping them access the right support. What you ll be doing Offering coaching and advice to new dads and dads-to-be Having honest conversations about mental health, bonding and wellbeing Getting out into the community, approaching dads and building trust Developing and running group sessions and workshops Working closely with health professionals and local services so dads are included and supported Helping grow and support our Dad Matters volunteers This is a hands-on, community-based role , so you ll need to be regularly out and about in Brent, building visibility and relationships. About you You don t need formal qualifications in healthcare or mental health. What matters is that you: Understand the mental health challenges new dads can face Are confident talking to people and putting them at ease Have experience in a community, support or people-facing role Can lead groups, deliver sessions or training Are proactive, approachable and genuinely care about supporting families Parenting experience and lived experience of key issues are both really valued. Why join us? You ll be part of a supportive organisation doing meaningful work, with the chance to shape and grow Dad Matters in Brent and see the impact of your work first-hand. Not sure if it s for you? We d still love to hear from you get in touch for an informal chat Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work
Mar 30, 2026
Full time
Can you help support new dads when it really matters? We re looking for a Dad Matters Coordinator to help us reach more families across Brent. This is a brilliant opportunity for someone who understands the emotional ups and downs of becoming a dad and wants to support fathers at a crucial point in their parenting journey. New dads can face real mental health challenges often quietly. In this role, you ll help dads feel listened to, supported and confident, strengthening attachment and helping them access the right support. What you ll be doing Offering coaching and advice to new dads and dads-to-be Having honest conversations about mental health, bonding and wellbeing Getting out into the community, approaching dads and building trust Developing and running group sessions and workshops Working closely with health professionals and local services so dads are included and supported Helping grow and support our Dad Matters volunteers This is a hands-on, community-based role , so you ll need to be regularly out and about in Brent, building visibility and relationships. About you You don t need formal qualifications in healthcare or mental health. What matters is that you: Understand the mental health challenges new dads can face Are confident talking to people and putting them at ease Have experience in a community, support or people-facing role Can lead groups, deliver sessions or training Are proactive, approachable and genuinely care about supporting families Parenting experience and lived experience of key issues are both really valued. Why join us? You ll be part of a supportive organisation doing meaningful work, with the chance to shape and grow Dad Matters in Brent and see the impact of your work first-hand. Not sure if it s for you? We d still love to hear from you get in touch for an informal chat Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work
Location: Inverclyde (travel across the area, home based for administration) Salary: 24500- 31500 per annum Contract Type: Permanent Position Type: Full Time All applications by midnight, 13 April 2026 however, we reserve the right to withdraw this vacancy before this date Do you want to work with a leading advocacy charity organisation supporting those in need? Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? Are you keen to make a difference to people who want to be heard? Then come and join us here at VoiceAbility. We are looking for an Advocate to join our team in the Inverclyde area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. About us VoiceAbility is an independent charity and one of the UK s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website. About the role This is an exciting opportunity for Advocates to join and shape this service covering Inverclyde Your role will require you to travel to locations such as clients homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. About you Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support. You should have worked or volunteered in health, social care, welfare, support services, education or young person s services, or advice and guidance. How will you make a difference? You will be responsible for ensuring the individual s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. You will work resourcefully and collaboratively with the individuals you support. You ll be creative in your approach to empower our clients by ensuring you meaningfully explain people s options and rights to them. You ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. Benefits 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years service 5% employer pension & minimum 3% employee contribution Salary sacrifices pension scheme Separate Life Assurance Cover (equivalent of two times your annual salary) Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 24/7 Employee Assistance programme Access to remote counselling service Paid Disability Leave Paid compassionate Leave Home Working Allowance Support with continuous professional development Access to Clifton Strengths Coaching for development Personal Development Plans How are staff supported to work remotely? VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. Equality and Diversity VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options. How to apply To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. Important Dates: Closing date for applications; Midnight on 13 April 2026 however, VoiceAbility reserve the right to withdraw this vacancy before this date. Don t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. We look forward to hearing from you.
Mar 30, 2026
Full time
Location: Inverclyde (travel across the area, home based for administration) Salary: 24500- 31500 per annum Contract Type: Permanent Position Type: Full Time All applications by midnight, 13 April 2026 however, we reserve the right to withdraw this vacancy before this date Do you want to work with a leading advocacy charity organisation supporting those in need? Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? Are you keen to make a difference to people who want to be heard? Then come and join us here at VoiceAbility. We are looking for an Advocate to join our team in the Inverclyde area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. About us VoiceAbility is an independent charity and one of the UK s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website. About the role This is an exciting opportunity for Advocates to join and shape this service covering Inverclyde Your role will require you to travel to locations such as clients homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. About you Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support. You should have worked or volunteered in health, social care, welfare, support services, education or young person s services, or advice and guidance. How will you make a difference? You will be responsible for ensuring the individual s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support. You will work resourcefully and collaboratively with the individuals you support. You ll be creative in your approach to empower our clients by ensuring you meaningfully explain people s options and rights to them. You ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. Benefits 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years service 5% employer pension & minimum 3% employee contribution Salary sacrifices pension scheme Separate Life Assurance Cover (equivalent of two times your annual salary) Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 24/7 Employee Assistance programme Access to remote counselling service Paid Disability Leave Paid compassionate Leave Home Working Allowance Support with continuous professional development Access to Clifton Strengths Coaching for development Personal Development Plans How are staff supported to work remotely? VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. Equality and Diversity VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options. How to apply To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. Important Dates: Closing date for applications; Midnight on 13 April 2026 however, VoiceAbility reserve the right to withdraw this vacancy before this date. Don t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate. We look forward to hearing from you.
Location: Lambeth (travel across the area, home based for administration) Salary: £29,250 - £33,250 per year Contract Type: Permanent Position Type: Full Time All applications by All applications by Midnight on 9 April 2026, however, we reserve the right to withdraw this vacancy before this date. Do you want to work with a leading advocacy charity organisation supporting those in need? Do you have experience of working as Team Leader / managing people? Are you keen to make a difference to people who want to be heard? Then come and join us here at VoiceAbility. We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. About us VoiceAbility is an independent charity and one of the UK s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. About the role? We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients. About you We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs. You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved. You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice. You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users. How will you make a difference? You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven. You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis. Assisting them to grow in confidence and empowering them to assist those in need of support. You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected. Benefits 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years service 5% employer pension & minimum 3% employee contribution Salary sacrifices pension scheme Separate Life Assurance Cover (equivalent of two times your annual salary) Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 24/7 Employee Assistance programme Access to remote counselling service Paid Disability Leave Paid compassionate Leave Home Working Allowance Support with continuous professional development Access to Clifton Strengths Coaching for development Personal Development Plans How are staff supported to work remotely? VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. Equality and Diversity VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. How to apply To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. Important Dates: Closing date for applications: Midnight on 9 April 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Mar 30, 2026
Full time
Location: Lambeth (travel across the area, home based for administration) Salary: £29,250 - £33,250 per year Contract Type: Permanent Position Type: Full Time All applications by All applications by Midnight on 9 April 2026, however, we reserve the right to withdraw this vacancy before this date. Do you want to work with a leading advocacy charity organisation supporting those in need? Do you have experience of working as Team Leader / managing people? Are you keen to make a difference to people who want to be heard? Then come and join us here at VoiceAbility. We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. About us VoiceAbility is an independent charity and one of the UK s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. We ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. About the role? We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients. About you We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs. You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved. You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice. You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users. How will you make a difference? You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven. You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis. Assisting them to grow in confidence and empowering them to assist those in need of support. You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected. Benefits 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years service 5% employer pension & minimum 3% employee contribution Salary sacrifices pension scheme Separate Life Assurance Cover (equivalent of two times your annual salary) Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 24/7 Employee Assistance programme Access to remote counselling service Paid Disability Leave Paid compassionate Leave Home Working Allowance Support with continuous professional development Access to Clifton Strengths Coaching for development Personal Development Plans How are staff supported to work remotely? VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. Equality and Diversity VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. How to apply To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. Important Dates: Closing date for applications: Midnight on 9 April 2026, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
junior sous chef full time at wagamama, food is life. our kitchens are all about fresh food, prioritising good ingredients and serving dishes that are made to order every time. as a junior sous chef, you'll support leading the shifts, and the kitchen team while making sure every bowl is something to be proud of what you'll be doing? working closely with the rest of the management team to run a vibrant and high-performing kitchen making sure food quality and kitchen vibes stay sky-high helping your team feel seen, supported, and proud of what they do? nurturing your team to grow, not just hit targets? thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen? you'll love this role if you ? are passionate about supporting your team and helping others be the best they can be and maintaining high standards are ready to manage the line, planning shifts to make sure we have the right cover, and love working with the team and coaching on the go understand your kitchen's food, health and safety standards, with comprehension of the financial performance of a kitchen including gross profit, stock control and labour cost love to celebrate success with your team, recognising what drives individuals and their needs what you'll get? a culture that backs your growth, wellbeing and individuality? biweekly pay and a share of tips 50% off for friends and family? free meals on shift early access to earned pay with wagestream? 26 weeks full pay and 13 weeks half pay for new parents? 30% off at other TRG brands (brunning & price pubs, barburrito + more)? in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards apply today and take a seat at the bench we're proud to be a disability confident employer. no matter where you're from or who you are, you've got a seat at our bench
Mar 30, 2026
Full time
junior sous chef full time at wagamama, food is life. our kitchens are all about fresh food, prioritising good ingredients and serving dishes that are made to order every time. as a junior sous chef, you'll support leading the shifts, and the kitchen team while making sure every bowl is something to be proud of what you'll be doing? working closely with the rest of the management team to run a vibrant and high-performing kitchen making sure food quality and kitchen vibes stay sky-high helping your team feel seen, supported, and proud of what they do? nurturing your team to grow, not just hit targets? thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen? you'll love this role if you ? are passionate about supporting your team and helping others be the best they can be and maintaining high standards are ready to manage the line, planning shifts to make sure we have the right cover, and love working with the team and coaching on the go understand your kitchen's food, health and safety standards, with comprehension of the financial performance of a kitchen including gross profit, stock control and labour cost love to celebrate success with your team, recognising what drives individuals and their needs what you'll get? a culture that backs your growth, wellbeing and individuality? biweekly pay and a share of tips 50% off for friends and family? free meals on shift early access to earned pay with wagestream? 26 weeks full pay and 13 weeks half pay for new parents? 30% off at other TRG brands (brunning & price pubs, barburrito + more)? in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards apply today and take a seat at the bench we're proud to be a disability confident employer. no matter where you're from or who you are, you've got a seat at our bench
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Principal Systems Engineering Consultant Department: Systems & Supportability Engineering Employment Type: Permanent - Full Time Location: Bristol Description About Us Sagentia Defence, provides science and technology consultancy expertise to help solve the most complex challenges faced by mission critical defence programmes. Working as an independent and agnostic advisor, we are a trusted customer friend to the MOD with comprehensive defence experience: our defence sector experience spans over 60 years. Our defence practice works in partnership with national government bodies, international institutions and global prime contractors on developing and leveraging next generation technologies, enterprise transformation, feasibility analysis, system engineering, and programme delivery across S&T, Maritime, Air, Land, Joint, and defence digital projects. Sagentia Defence has a track record of success, as a trusted partner to customers within highly regulated Government programmes. As a result, we are looking for a new Principal Systems Engineering Consultant within our Systems & Supportability Engineering (S&SE) team. As a Principal Consultant you will work closely with the Head of Systems Engineering, supporting the day to day management of the team, setting Systems Engineering strategy and delivering multi disciplinary support to some of the most complex Government programmes. The S&SE team manage requirements at all stages of the Systems Engineering lifecycle, including elicitation of capability/user requirements, generation/management of system requirements, testing and acceptance. What we're looking for The right applicant for this role will be someone who has a Consultancy or Defence background, with the ability to work autonomously or within engineering and cross functional teams. As a Principal Systems Engineering Consultant you will be responsible for: Vision and Strategy: Assisting in setting the vision and strategy for the department in collaboration with the other capabilities. Ensuring that it is aligned with the wider Sagentia Defence vision and strategy. Team leadership: Motivating, coaching and managing the performance of team members. Leading team meetings to share knowledge, co ordinate activities, pursue opportunities and address issues. Technical Assurance: Working on projects, providing technical guidance and review to ensure project deliverables are of a high quality and meet customers' expectations. Capability Development: Developing and maintaining S&SE service offerings aligned to account demand signal and collaborating with other departments to ensure services are coherent across the business. Requirements Engineering and Management across all DLoDS System and System of Systems Architecture MBSE Integrated Logistics/Product Support Engineering Management Engineering Governance Business Development: Supporting Account Leads by writing technical approaches within bids and presenting to prospective customers. Collaborating with Account Leads to identify need for new capability across all our customers. Training and Development: Coaching people on the use of Systems Engineering and techniques. Staying at the forefront of the profession, we encourage career development through attendance to conferences, steering committees and tailored training and development as and when required. Skills, Knowledge and Expertise To be successful in this role you will need the following skills and experience: Experience of working on the left side or sharp point of the V model. Firm understanding of requirements management across all Defence Lines of Development, with experience across Operating Domains. Delivering Requirements Engineering, Integrated Logistical Support, MBSE, and Engineering Governance in a consultancy context. Experience of requirements management within the UK MOD (Frontline Commands or Delivery Agents), Knowledge of the UK acquisition framework (e.g. Business Cases, URD, SRD, CONEMP/CONUSE, ITEAP, etc.). Experience of DOORS/Dimensions RM software to support requirements management. Understanding of modern SE approaches like MBSE. Understanding of complex system of system projects and programmes, especially with respect to integration activities and SoS performance setting and acceptance. Capability Development of new tools and techniques. Providing technical guidance and reviews to ensure project deliverables are of a high quality and meet customers' expectations. Leading teams in a consultancy setting. Contributing and leading successful bids/technical proposals. Ideally be a member of INCOSE (ASEP OR CSEP). If you are interested in applying for this role, candidates must have: An existing right to live and work in the UK. Either hold a current SC clearance or be willing and eligible to undergo a Security Clearance check (SC level) upon starting their employment with the company. To gain SC clearance you will normally need at least 5 years' UK residency. Degree level qualification or relevant experience. Significant experience as a Systems Engineer in MOD or defence related projects. Benefits At Sagentia Defence, we believe in rewarding our people and supporting their wellbeing. Alongside our competitive salaries we offer a comprehensive benefits package including Company Profit Share Scheme, Generous Holiday Allowance, Employee Assistance Programme, 24 Hour access to GP and Mental Health support along with access to hundreds of high street discounts, private healthcare and more. As a consultancy our people are our biggest asset, and we aim to nurture and develop our staff to achieve their full potential.
Mar 30, 2026
Full time
Principal Systems Engineering Consultant Department: Systems & Supportability Engineering Employment Type: Permanent - Full Time Location: Bristol Description About Us Sagentia Defence, provides science and technology consultancy expertise to help solve the most complex challenges faced by mission critical defence programmes. Working as an independent and agnostic advisor, we are a trusted customer friend to the MOD with comprehensive defence experience: our defence sector experience spans over 60 years. Our defence practice works in partnership with national government bodies, international institutions and global prime contractors on developing and leveraging next generation technologies, enterprise transformation, feasibility analysis, system engineering, and programme delivery across S&T, Maritime, Air, Land, Joint, and defence digital projects. Sagentia Defence has a track record of success, as a trusted partner to customers within highly regulated Government programmes. As a result, we are looking for a new Principal Systems Engineering Consultant within our Systems & Supportability Engineering (S&SE) team. As a Principal Consultant you will work closely with the Head of Systems Engineering, supporting the day to day management of the team, setting Systems Engineering strategy and delivering multi disciplinary support to some of the most complex Government programmes. The S&SE team manage requirements at all stages of the Systems Engineering lifecycle, including elicitation of capability/user requirements, generation/management of system requirements, testing and acceptance. What we're looking for The right applicant for this role will be someone who has a Consultancy or Defence background, with the ability to work autonomously or within engineering and cross functional teams. As a Principal Systems Engineering Consultant you will be responsible for: Vision and Strategy: Assisting in setting the vision and strategy for the department in collaboration with the other capabilities. Ensuring that it is aligned with the wider Sagentia Defence vision and strategy. Team leadership: Motivating, coaching and managing the performance of team members. Leading team meetings to share knowledge, co ordinate activities, pursue opportunities and address issues. Technical Assurance: Working on projects, providing technical guidance and review to ensure project deliverables are of a high quality and meet customers' expectations. Capability Development: Developing and maintaining S&SE service offerings aligned to account demand signal and collaborating with other departments to ensure services are coherent across the business. Requirements Engineering and Management across all DLoDS System and System of Systems Architecture MBSE Integrated Logistics/Product Support Engineering Management Engineering Governance Business Development: Supporting Account Leads by writing technical approaches within bids and presenting to prospective customers. Collaborating with Account Leads to identify need for new capability across all our customers. Training and Development: Coaching people on the use of Systems Engineering and techniques. Staying at the forefront of the profession, we encourage career development through attendance to conferences, steering committees and tailored training and development as and when required. Skills, Knowledge and Expertise To be successful in this role you will need the following skills and experience: Experience of working on the left side or sharp point of the V model. Firm understanding of requirements management across all Defence Lines of Development, with experience across Operating Domains. Delivering Requirements Engineering, Integrated Logistical Support, MBSE, and Engineering Governance in a consultancy context. Experience of requirements management within the UK MOD (Frontline Commands or Delivery Agents), Knowledge of the UK acquisition framework (e.g. Business Cases, URD, SRD, CONEMP/CONUSE, ITEAP, etc.). Experience of DOORS/Dimensions RM software to support requirements management. Understanding of modern SE approaches like MBSE. Understanding of complex system of system projects and programmes, especially with respect to integration activities and SoS performance setting and acceptance. Capability Development of new tools and techniques. Providing technical guidance and reviews to ensure project deliverables are of a high quality and meet customers' expectations. Leading teams in a consultancy setting. Contributing and leading successful bids/technical proposals. Ideally be a member of INCOSE (ASEP OR CSEP). If you are interested in applying for this role, candidates must have: An existing right to live and work in the UK. Either hold a current SC clearance or be willing and eligible to undergo a Security Clearance check (SC level) upon starting their employment with the company. To gain SC clearance you will normally need at least 5 years' UK residency. Degree level qualification or relevant experience. Significant experience as a Systems Engineer in MOD or defence related projects. Benefits At Sagentia Defence, we believe in rewarding our people and supporting their wellbeing. Alongside our competitive salaries we offer a comprehensive benefits package including Company Profit Share Scheme, Generous Holiday Allowance, Employee Assistance Programme, 24 Hour access to GP and Mental Health support along with access to hundreds of high street discounts, private healthcare and more. As a consultancy our people are our biggest asset, and we aim to nurture and develop our staff to achieve their full potential.
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
Mar 30, 2026
Full time
Household Claims Handler - salary £26,700 - £ 29,650 depending on hours, skills and experience. Start date - 26th May 2026 We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Claims Handler careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). A bit about the job: As a Claims Handler, you'll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. Your role is to make those moments easier. This is primarily a telephony-based role, through which you'll guide customers from the first conversation until resolution, efficiently and empathetically. You'll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. You will handle a mix of simple and complex cases, manage email communication and coordinate with suppliers. You'll work at pace, navigating multiple systems, making fair and informed decisions. No previous insurance experience is required; full training and ongoing continuous development will be provided. If you've worked in customer service, hospitality, retail, contact centers or any people-focused environment, you likely already have the skills to fit. If this is you, then why not apply today! Working Hours: Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday's. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. Average of 35 hours p/week over 5 days. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Skills and experience we're looking for: Bring a positive attitude, strong customer focus, and integrity. Confidently handle customer conversations in a telephony led environment. Communicate clearly in both written and verbal interactions. Listen empathetically, stay calm under pressure, and make sound decisions. Adapt well to a fast paced environment, embracing change and learning. Confident IT skills with the ability to navigate multiple systems. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. As your skills develop over time, you can progress into: Technical claims roles. Specialist areas. Leadership. Coaching or mentoring. Wider insurance or operational roles across Aviva. We support further development through structured training, opportunities to specialize and access to internal career programmes. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague: Starting salary of £26,700 - £29,650 (This role falls under Aviva's "Pay progression scheme", so the further you develop in this role the higher the salary will be) Bonus opportunity - 6% of annual salary (Actual amount depends on personal and company performance). Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days. Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts. Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes. Brilliantly supportive policies including parental and carer's leave. Flexible benefits to suit you, including sustainability options such as cycle to work. Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others. Comprehensive wellbeing support and tools. Private Medical Benefit scheme. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here . We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to martin.toth
