Response
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Team Manager - Complex Needs Supported Housing Service - £31,200 - £36,400 per annum (Salaries vary depending on experiences) Contract Type - Permanent, Full Time - 37 hours per week, Monday - Friday, inclusive of bank holidays, Occasional Evening & Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role. Location - Oxford, Oxfordshire We are recruiting a Mental Health Team Manager for our 25-bed Complex Needs Service, a 24-hour, 7-day-a-week supported accommodation service for individuals with serious mental illness diagnoses. This Oxford-based service provides intensive, trauma-informed support tailored to each resident's recovery journey. The role is ideal for someone passionate about complex case management, tenancy sustainment, meaningful activity, and progression in daily living skills. Role Overview You will be responsible for the day-to-day management of the service, ensuring the team provides bespoke packages of support tailored to the needs of the individuals we support. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable. Key Responsibilities: Further detail can be viewed in the Job Description. Oversee daily operations and ensure support plans promote dignity, choice, and independence Manage complex cases and escalate serious concerns to clinical teams Facilitate move-ins, manage voids, and coordinate with referrals and housing teams Lead reflective practice following serious incidents Supervise and develop staff, manage rotas, recruitment, and training compliance Conduct audits, spot checks, and ensure health & safety standards Oversee medication checks and safeguarding processes Advocate for residents in clinical consultations and support benefit access Promote meaningful activities and skill development Person Specification: Further detail can be viewed in the Job Description. Even if you don't have all the specifications below, please still apply as we would welcome a conversation with individual's with experience in different sectors. Essential: Strong experience managing a team Basic knowledge of safeguarding, mental health, and team development Strong planning, communication, and management skills Desirable: Diploma or vocational qualifications in management and leadership Knowledge of trauma-informed care, CBT, motivational interviewing Familiarity with systems such as Inform Why Join Us? Be part of a values-driven organisation: Caring, Safe, Creative, Aspirational Make a real difference in the lives of vulnerable adults Access to training, development, and career progression Supportive management and collaborative working environment Competitive salary and pension scheme 24/7 Employee Assistance Programme (EAP) Cycle to Work Scheme Enhanced maternity, paternity and adoption leave Access to Blue Light Card discounts Opportunities for secondments and internal progression You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Team Manager position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 17/12/2025. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK. JBRP1_UKTJ
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Mental Health Team Manager - Complex Needs Supported Housing Service - £31,200 - £36,400 per annum (Salaries vary depending on experiences) Contract Type - Permanent, Full Time - 37 hours per week, Monday - Friday, inclusive of bank holidays, Occasional Evening & Weekends, with occasional covering of shifts. You will be required to participate in an on-call rota as part of this role. Location - Oxford, Oxfordshire We are recruiting a Mental Health Team Manager for our 25-bed Complex Needs Service, a 24-hour, 7-day-a-week supported accommodation service for individuals with serious mental illness diagnoses. This Oxford-based service provides intensive, trauma-informed support tailored to each resident's recovery journey. The role is ideal for someone passionate about complex case management, tenancy sustainment, meaningful activity, and progression in daily living skills. Role Overview You will be responsible for the day-to-day management of the service, ensuring the team provides bespoke packages of support tailored to the needs of the individuals we support. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable. Key Responsibilities: Further detail can be viewed in the Job Description. Oversee daily operations and ensure support plans promote dignity, choice, and independence Manage complex cases and escalate serious concerns to clinical teams Facilitate move-ins, manage voids, and coordinate with referrals and housing teams Lead reflective practice following serious incidents Supervise and develop staff, manage rotas, recruitment, and training compliance Conduct audits, spot checks, and ensure health & safety standards Oversee medication checks and safeguarding processes Advocate for residents in clinical consultations and support benefit access Promote meaningful activities and skill development Person Specification: Further detail can be viewed in the Job Description. Even if you don't have all the specifications below, please still apply as we would welcome a conversation with individual's with experience in different sectors. Essential: Strong experience managing a team Basic knowledge of safeguarding, mental health, and team development Strong planning, communication, and management skills Desirable: Diploma or vocational qualifications in management and leadership Knowledge of trauma-informed care, CBT, motivational interviewing Familiarity with systems such as Inform Why Join Us? Be part of a values-driven organisation: Caring, Safe, Creative, Aspirational Make a real difference in the lives of vulnerable adults Access to training, development, and career progression Supportive management and collaborative working environment Competitive salary and pension scheme 24/7 Employee Assistance Programme (EAP) Cycle to Work Scheme Enhanced maternity, paternity and adoption leave Access to Blue Light Card discounts Opportunities for secondments and internal progression You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Mental Health Team Manager position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 17/12/2025. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK. JBRP1_UKTJ
Birchgrove
At Birchgrove, we create welcoming rental communities designed exclusively for people over 65 places where residents feel at home, stay independent for longer, and live life on their own terms. We believe there is no substitute for feeling at home. Thats why we design communities that feel welcoming, warm and rooted in the neighbourhoods theyre part of. Our approach is simple: be good people to work with, lead with accountability, encourage fresh thinking and always look for reasons to say yes when it makes life better for the people who live with us. We are proud to be a Living Wage Employer and a Disability Confident Employer, and we are building an inclusive workplace where individuality is respected, talent is recognised, and belonging is real. The Role Lower Mill is a much-valued neighbourhood with real character and identity. It brings strong community spirit and there is a real opportunity for fresh thinking, creativity and continued growth as there is plenty of untapped potential. We are looking for an experienced General Manager to step in, bring fresh perspective, and help shape the next chapter for the community. This is a visible, involved leadership role where you will be close to neighbours and your team day to day. As with any established neighbourhood, Lower Mill has its own rhythm and history. Leading by example you'll have genuine freedom to review what's working, evolve what could work better, and bring people together around ideas and improvement, backed by the full support of our Operations Leadership Team. Lower Mill is also home to a wonderfully spirited group of residents who know what they like, speak their mind, and arent afraid to challenge us when something doesnt feel right. Leading here isnt passive, it requires presence, confidence, humour, and resilience. If you enjoy working with people who keep you sharp, hold you accountable, and celebrate progress, youll find Lower Mill energising, meaningful, and never dull. If you find joy in building a culture where colleagues feel proud to work and residents feel truly at home, you're at your best when you build trust, lead with care, and bring people along through change, you'll find this role both stretching and deeply rewarding. About You You will thrive here if you are: An experienced General Manager who has led a site or service with full operational, people, and budget accountability. Ideally from retirement living, care homes, or hospitality, but we are open to strong multi-site or complex service leaders from other sectors if they bring the right skills and mindset. Someone who thrives in environments where expectations are high and feedback is candid. Lower Mill is full of strong personalities and established relationships, so the successful candidate will need resilience, emotional intelligence, and the confidence to lead with warmth, boundaries, and good humour. Energetic about sales and occupancy with demonstrated success in implementing effective sales strategies. Familiarity with managing food and beverage operations. Resilient and adaptable, able to respond to competing priorities with thoughtfulness, clarity and pace Someone who leads with empathy, integrity and optimism. Is able to inspire trust in residents and staff and holds themselves to account Strong business acumen with a keen understanding of budgets and financial management. Skilled in dynamic and confident management of large teams. Dedicated to enriching residents' lives, with a focus on individual well-being and building a community. Possesses high intellect and adaptability, adept at managing conflicting priorities. Someone who sees opportunity in challenge, welcomes fresh ideas and isnt afraid to innovate An ambitious and goal orientated attitude. A connector - comfortable in their ability to network with influencers, the press, local partners, referrers and community leaders. Flexibility to accommodate unconventional working hours when needed to support community life, which may occasionally include weekends. Aligned with our values by create belonging, be accountable, staying curious, trying new things and always start from How can we helo? Key Responsibilities Key responsibilities will include: Partner with the Sales Team to devise and execute a comprehensive sales strategy, encompassing outreach, home visits, tours, reporting, nurturing prospective residents and other relevant tasks. Providing strategic and operational leadership for the smooth day-to-day operations, covering sales, F&B, housekeeping, maintenance, and wellbeing. Overseeing ongoing operations to ensure resident satisfaction and exceed expectations in all areas, including events, activities, and customer service. Build a culture where residents feel known, respected and listed to ensuring their experience is consistently exceptional. Ensuring all legal, regulatory and health and safety duties are fully met and well documented. Recruit, coach and develop great colleagues, supporting learning, confidence and accountability Support and embed HR processes such as onboarding, recognition, performance and wellbeing support. Plan and oversee rota management to ensure quality cover and colleague wellbeing. Manage the neighbourhood budget, P&L and financial processes including invoicing, rent control and reporting with transparency and ownership. Engaging in research and networking with key community stakeholders (e.g., healthcare providers, local government, NGOs, local media) involved in the welfare of older adults. Support sales continuity minimising voids and establish a ready list once the building is at full occupancy This role is about people first, our colleagues and neighbours, and building something that feels personal, meaningful and proudly Birchgrove. If you believe people deserve to feel at home, supported and connected as they age and you want the autonomy to lead a community that reflects those values we would love to hear from you. REF- JBRP1_UKTJ
At Birchgrove, we create welcoming rental communities designed exclusively for people over 65 places where residents feel at home, stay independent for longer, and live life on their own terms. We believe there is no substitute for feeling at home. Thats why we design communities that feel welcoming, warm and rooted in the neighbourhoods theyre part of. Our approach is simple: be good people to work with, lead with accountability, encourage fresh thinking and always look for reasons to say yes when it makes life better for the people who live with us. We are proud to be a Living Wage Employer and a Disability Confident Employer, and we are building an inclusive workplace where individuality is respected, talent is recognised, and belonging is real. The Role Lower Mill is a much-valued neighbourhood with real character and identity. It brings strong community spirit and there is a real opportunity for fresh thinking, creativity and continued growth as there is plenty of untapped potential. We are looking for an experienced General Manager to step in, bring fresh perspective, and help shape the next chapter for the community. This is a visible, involved leadership role where you will be close to neighbours and your team day to day. As with any established neighbourhood, Lower Mill has its own rhythm and history. Leading by example you'll have genuine freedom to review what's working, evolve what could work better, and bring people together around ideas and improvement, backed by the full support of our Operations Leadership Team. Lower Mill is also home to a wonderfully spirited group of residents who know what they like, speak their mind, and arent afraid to challenge us when something doesnt feel right. Leading here isnt passive, it requires presence, confidence, humour, and resilience. If you enjoy working with people who keep you sharp, hold you accountable, and celebrate progress, youll find Lower Mill energising, meaningful, and never dull. If you find joy in building a culture where colleagues feel proud to work and residents feel truly at home, you're at your best when you build trust, lead with care, and bring people along through change, you'll find this role both stretching and deeply rewarding. About You You will thrive here if you are: An experienced General Manager who has led a site or service with full operational, people, and budget accountability. Ideally from retirement living, care homes, or hospitality, but we are open to strong multi-site or complex service leaders from other sectors if they bring the right skills and mindset. Someone who thrives in environments where expectations are high and feedback is candid. Lower Mill is full of strong personalities and established relationships, so the successful candidate will need resilience, emotional intelligence, and the confidence to lead with warmth, boundaries, and good humour. Energetic about sales and occupancy with demonstrated success in implementing effective sales strategies. Familiarity with managing food and beverage operations. Resilient and adaptable, able to respond to competing priorities with thoughtfulness, clarity and pace Someone who leads with empathy, integrity and optimism. Is able to inspire trust in residents and staff and holds themselves to account Strong business acumen with a keen understanding of budgets and financial management. Skilled in dynamic and confident management of large teams. Dedicated to enriching residents' lives, with a focus on individual well-being and building a community. Possesses high intellect and adaptability, adept at managing conflicting priorities. Someone who sees opportunity in challenge, welcomes fresh ideas and isnt afraid to innovate An ambitious and goal orientated attitude. A connector - comfortable in their ability to network with influencers, the press, local partners, referrers and community leaders. Flexibility to accommodate unconventional working hours when needed to support community life, which may occasionally include weekends. Aligned with our values by create belonging, be accountable, staying curious, trying new things and always start from How can we helo? Key Responsibilities Key responsibilities will include: Partner with the Sales Team to devise and execute a comprehensive sales strategy, encompassing outreach, home visits, tours, reporting, nurturing prospective residents and other relevant tasks. Providing strategic and operational leadership for the smooth day-to-day operations, covering sales, F&B, housekeeping, maintenance, and wellbeing. Overseeing ongoing operations to ensure resident satisfaction and exceed expectations in all areas, including events, activities, and customer service. Build a culture where residents feel known, respected and listed to ensuring their experience is consistently exceptional. Ensuring all legal, regulatory and health and safety duties are fully met and well documented. Recruit, coach and develop great colleagues, supporting learning, confidence and accountability Support and embed HR processes such as onboarding, recognition, performance and wellbeing support. Plan and oversee rota management to ensure quality cover and colleague wellbeing. Manage the neighbourhood budget, P&L and financial processes including invoicing, rent control and reporting with transparency and ownership. Engaging in research and networking with key community stakeholders (e.g., healthcare providers, local government, NGOs, local media) involved in the welfare of older adults. Support sales continuity minimising voids and establish a ready list once the building is at full occupancy This role is about people first, our colleagues and neighbours, and building something that feels personal, meaningful and proudly Birchgrove. If you believe people deserve to feel at home, supported and connected as they age and you want the autonomy to lead a community that reflects those values we would love to hear from you. REF- JBRP1_UKTJ
CMS - Recruitment
Croydon, London
Multi Trade Operative- Mobile Temp Contract - £16 PAYE or £19 Ltd p/a Mon - Fri 8am - 5pm Van Provided Our Client, a large housing association, are looking for someone to join their busy team as a Maintenance Operative. Responsive repairs and maintenance service for day to day repairs, dealing with, general repair and maintenance on commercial/domestic buildings Treating damp/mould and condensation in properties and revisit within a designated time scale. Report back to manager any follow-on repairs required. Carry out minor communal repairs. Use a mobile working device to record all works. Handyperson duties. Ensure the maintenance service is delivered in response to the diverse needs of residents and customers Respond to emergencies i.e. fire alarms, making property secure, water leaks etc. Plumbing - Blockages and water leaks, replacement of shower controls and taps etc, waste fittings, wc seats, wc cistern repairs, pipe fittings, WM installation etc. Carpentry - Locks and casements, overhaul doors, fitting and replacing door closers, window handles, assemble flat pack furniture, fitting shelves, window dressings, other minor carpentry repairs etc. Paint and Decorations - Able to work to a high finish using different paint products. Electrical - Changing light bulbs, replacing small appliance fuses, troubleshooting minor faults. Resetting timeclocks Other- Patch plastering , furniture replacement, delivery of internal post, key management, wall tiling, low level rainwater goods repairs, graffiti removal, building and site repairs, bulk rubbish removal and recycling bins, providing access to contractors and liaising with residents. Assist the Maintenance Manager with managing the cyclical maintenance programme and inform of failures or control issues. Manage stock control including furniture and electrical items. Ensure that void properties are made ready for letting within target times and to our lettable standards. Ensure that repairs and damage, which are the responsibility of the outgoing residents, are identified and the Property Managers informed. Liaise with Property Managers regarding scheduling voids for redecoration. Carry out general property inspections working with Property Manager Display a friendly, flexible, helpful and courteous attitude to colleagues, residents and the general public. Please note the successful candidate : Must have a valid UK driving licence Must have knowledge of health & Safety in the work place Will be put through a DBS check Is required out of hour call outs if arranged with Candidate Overtime available References will be requested upon application.
Multi Trade Operative- Mobile Temp Contract - £16 PAYE or £19 Ltd p/a Mon - Fri 8am - 5pm Van Provided Our Client, a large housing association, are looking for someone to join their busy team as a Maintenance Operative. Responsive repairs and maintenance service for day to day repairs, dealing with, general repair and maintenance on commercial/domestic buildings Treating damp/mould and condensation in properties and revisit within a designated time scale. Report back to manager any follow-on repairs required. Carry out minor communal repairs. Use a mobile working device to record all works. Handyperson duties. Ensure the maintenance service is delivered in response to the diverse needs of residents and customers Respond to emergencies i.e. fire alarms, making property secure, water leaks etc. Plumbing - Blockages and water leaks, replacement of shower controls and taps etc, waste fittings, wc seats, wc cistern repairs, pipe fittings, WM installation etc. Carpentry - Locks and casements, overhaul doors, fitting and replacing door closers, window handles, assemble flat pack furniture, fitting shelves, window dressings, other minor carpentry repairs etc. Paint and Decorations - Able to work to a high finish using different paint products. Electrical - Changing light bulbs, replacing small appliance fuses, troubleshooting minor faults. Resetting timeclocks Other- Patch plastering , furniture replacement, delivery of internal post, key management, wall tiling, low level rainwater goods repairs, graffiti removal, building and site repairs, bulk rubbish removal and recycling bins, providing access to contractors and liaising with residents. Assist the Maintenance Manager with managing the cyclical maintenance programme and inform of failures or control issues. Manage stock control including furniture and electrical items. Ensure that void properties are made ready for letting within target times and to our lettable standards. Ensure that repairs and damage, which are the responsibility of the outgoing residents, are identified and the Property Managers informed. Liaise with Property Managers regarding scheduling voids for redecoration. Carry out general property inspections working with Property Manager Display a friendly, flexible, helpful and courteous attitude to colleagues, residents and the general public. Please note the successful candidate : Must have a valid UK driving licence Must have knowledge of health & Safety in the work place Will be put through a DBS check Is required out of hour call outs if arranged with Candidate Overtime available References will be requested upon application.
