Location: Manchester, Greater Manchester, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About Us Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world. Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK's most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-starhotel with 250 rooms;and an on-site Caffè Nero. It's a unique place to build a career where no two days are ever the same! The Opportunity Emirates Old Trafford, the home of Lancashire Cricket Club, is seeking a Security Officer to join our Operations Team. The role will support the Safety Management Team in delivering effective access control, monitoring and loss prevention services across the venue. The successful candidate will play an important part in maintaining a safe and secure environment, ensuring the wellbeing, health and safety of all staff, contractors, customers and visitors. What You'll Be Doing Maintain a vigilant but professional presence across the site, monitoring staff, visitors and contractors to ensure their safety and wellbeing. Control access to the venue, preventing unauthorised entry to restricted areas and coordinating security equipment as required. Carry out regular patrols and inspections of the stadium and partner premises in line with operational procedures. Monitor CCTV systems on both match days and non-match days, identifying and responding to any suspicious activity. Respond promptly and effectively to emergencies, disturbances and medical incidents, escalating where necessary to the Safety Team, Police or emergency services. Identify risks, hazards and maintenance issues, reporting them in line with company procedures to protect people and property. Accurately record and report incidents, accidents and breaches of Health, Safety or Security policy. Work closely with the Safety Officer and wider teams to ensure appropriate security coverage for day-to-day operations and events. Participate in structured shift handovers, ensuring clear communication of ongoing issues and operational requirements. Complete required administrative duties and undertake additional security-related tasks as directed by your line manager. What You'll Bring A valid, in-date SIA Door Supervisor licence and Level 2 Award in CCTV Operations. Previous security experience within a large, high-footfall environment such as a sports stadium, entertainment venue or shopping centre. Experience operating CCTV systems, including reviewing and downloading footage to support investigations. Strong written and verbal communication skills, with the confidence to challenge appropriately and engage with individuals at all levels. A calm and professional approach when dealing with incidents or difficult situations. Strong organisational, analytical and problem-solving skills, with the ability to produce accurate written reports. Good IT skills, including experience using Microsoft Word, Excel and Outlook. High attention to detail and the ability to work accurately and effectively to tight deadlines. Professional presentation and a commitment to maintaining appropriate standards in a front-facing role. A Level 2 or Level 3 qualification in Spectator Safety would be advantageous. What We Offer At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career. Wellbeing & Security Enhanced pension scheme Life assurance scheme Health Cash Plan covering everyday healthcare costs (including optical and dental) Confidential on-site counsellor Work-life Balance Enhanced annual leave, increasing with length of service Annual leave purchasing scheme Flexible working arrangements, including hybrid working and TOIL (where role requirements allow) Family & Life Moments Enhanced maternity, adoption and paternity pay Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave Development & Community One paid volunteer day each year Up to five personal development days annually Career break opportunities (subject to eligibility) Being part of Lancashire Cricket Two Lancashire Cricket Club memberships Staff discounts across on-site retail, the Club shop, Caffè Nero and Hilton Garden Inn Regular team events and colleague recognition awards Safeguarding Statement Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone's responsibility. Lancashire Cricket proudly agrees to, and abides by, the ECB Safe Hands Policy. For roles involving regulated activity or contact with children, young people, or adults at risk, Lancashire Cricket operates safer recruitment processes. This includes the requirement to complete the appropriate level of ECB DBS clearance before employment can commence, if this role is classified as a regulated activity. Equal Opportunities We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds. It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the communities we serve across the North-West. In line with Sport England Guidance, we welcome applications from individuals with the appropriate skills and experience that can contribute to improving diversity of representation and thinking across the Club.
Mar 03, 2026
Full time
Location: Manchester, Greater Manchester, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About Us Lancashire Cricket was formed in 1864 and is one of eighteen first-class counties within the domestic structure of England and Wales. Driven by our values, we are here to win, inspire play and make memories with the vision of being the best place to enjoy cricket in the world. Emirates Old Trafford, home of Lancashire Cricket, is an award-winning world-class stadium and venue. It is recognised as one of the UK's most prestigious venues for sport, business, leisure and entertainment with a capacity of up to 50,000 people for concerts; 26,000 for international cricket matches; meetings and events spaces for up to 2,000 delegates; a four-starhotel with 250 rooms;and an on-site Caffè Nero. It's a unique place to build a career where no two days are ever the same! The Opportunity Emirates Old Trafford, the home of Lancashire Cricket Club, is seeking a Security Officer to join our Operations Team. The role will support the Safety Management Team in delivering effective access control, monitoring and loss prevention services across the venue. The successful candidate will play an important part in maintaining a safe and secure environment, ensuring the wellbeing, health and safety of all staff, contractors, customers and visitors. What You'll Be Doing Maintain a vigilant but professional presence across the site, monitoring staff, visitors and contractors to ensure their safety and wellbeing. Control access to the venue, preventing unauthorised entry to restricted areas and coordinating security equipment as required. Carry out regular patrols and inspections of the stadium and partner premises in line with operational procedures. Monitor CCTV systems on both match days and non-match days, identifying and responding to any suspicious activity. Respond promptly and effectively to emergencies, disturbances and medical incidents, escalating where necessary to the Safety Team, Police or emergency services. Identify risks, hazards and maintenance issues, reporting them in line with company procedures to protect people and property. Accurately record and report incidents, accidents and breaches of Health, Safety or Security policy. Work closely with the Safety Officer and wider teams to ensure appropriate security coverage for day-to-day operations and events. Participate in structured shift handovers, ensuring clear communication of ongoing issues and operational requirements. Complete required administrative duties and undertake additional security-related tasks as directed by your line manager. What You'll Bring A valid, in-date SIA Door Supervisor licence and Level 2 Award in CCTV Operations. Previous security experience within a large, high-footfall environment such as a sports stadium, entertainment venue or shopping centre. Experience operating CCTV systems, including reviewing and downloading footage to support investigations. Strong written and verbal communication skills, with the confidence to challenge appropriately and engage with individuals at all levels. A calm and professional approach when dealing with incidents or difficult situations. Strong organisational, analytical and problem-solving skills, with the ability to produce accurate written reports. Good IT skills, including experience using Microsoft Word, Excel and Outlook. High attention to detail and the ability to work accurately and effectively to tight deadlines. Professional presentation and a commitment to maintaining appropriate standards in a front-facing role. A Level 2 or Level 3 qualification in Spectator Safety would be advantageous. What We Offer At Lancashire Cricket, we take pride in our people and are committed to creating a supportive, inclusive and rewarding workplace. Our benefits package is designed to support wellbeing, flexibility, and development at every stage of your career. Wellbeing & Security Enhanced pension scheme Life assurance scheme Health Cash Plan covering everyday healthcare costs (including optical and dental) Confidential on-site counsellor Work-life Balance Enhanced annual leave, increasing with length of service Annual leave purchasing scheme Flexible working arrangements, including hybrid working and TOIL (where role requirements allow) Family & Life Moments Enhanced maternity, adoption and paternity pay Additional paid leave including birthday leave, grandparent leave, pet adoption leave, and moving house leave Development & Community One paid volunteer day each year Up to five personal development days annually Career break opportunities (subject to eligibility) Being part of Lancashire Cricket Two Lancashire Cricket Club memberships Staff discounts across on-site retail, the Club shop, Caffè Nero and Hilton Garden Inn Regular team events and colleague recognition awards Safeguarding Statement Lancashire Cricket Club is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues to share this commitment and to support a culture where safeguarding is everyone's responsibility. Lancashire Cricket proudly agrees to, and abides by, the ECB Safe Hands Policy. For roles involving regulated activity or contact with children, young people, or adults at risk, Lancashire Cricket operates safer recruitment processes. This includes the requirement to complete the appropriate level of ECB DBS clearance before employment can commence, if this role is classified as a regulated activity. Equal Opportunities We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation, and we are committed to providing new opportunities and striving for greater diversity. We welcome applications from all ages and backgrounds. It is a priority for Lancashire Cricket to ensure our Club appropriately reflects the communities we serve across the North-West. In line with Sport England Guidance, we welcome applications from individuals with the appropriate skills and experience that can contribute to improving diversity of representation and thinking across the Club.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer(min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information center to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Feb 28, 2026
Full time
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer(min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information center to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Posted Thursday 19 February 2026 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £14.85 per hour Shift Pattern: Monday - Friday 07:00 - 19:00 Location: London W1S 1JD Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership : Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Feb 28, 2026
Full time
Posted Thursday 19 February 2026 at 01:00 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £14.85 per hour Shift Pattern: Monday - Friday 07:00 - 19:00 Location: London W1S 1JD Role Requirements: SIA License Benefits include: Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership : Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Cooperate Security (min 1year) Surveillance skills and detail orientation 5-year checkable work history IT literate- Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager Always conduct yourself in a professional manner Respond to emergencies Deal with conflict in an appropriate manner if required Write up incidents to the standard expected by Management Carry out ID checks Be vigilant to the Health and Safety risks Work on own initiative Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £15.72 per hour Shift Pattern: Monday to Friday Days 07:00 - 19:00 Location: E14 , London. Role Requirements: SIA License Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate - Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager. Always conduct yourself in a professional manner. Respond to emergencies. Deal with conflict in an appropriate manner if required. Write up incidents to the standard expected by Management. Carry out ID checks. Be vigilant to the Health and Safety risks. Work on own initiative. Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? We seek the best talent to uphold our vision "We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Feb 28, 2026
Full time
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now! We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Security Officer Pay Rate: £15.72 per hour Shift Pattern: Monday to Friday Days 07:00 - 19:00 Location: E14 , London. Role Requirements: SIA License Benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Additional benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers and travel suppliers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Security Officer (min 1 year) Excellent customer service and communication skills Professional attitude and appearance Have an ability to deliver succinct and clear verbal and written reports where necessary. Ability to be resourceful and proactive when issues arise Excellent organizational skills Experience within a Corporate Security (min 1 year) Surveillance skills and detail orientation 5-year checkable work history IT literate - Ability to operate detecting systems and emergency equipment Main Duties: Act as a point of contact and information centre to staff and visitors. Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. Report any issues to the supervisor or duty manager. Always conduct yourself in a professional manner. Respond to emergencies. Deal with conflict in an appropriate manner if required. Write up incidents to the standard expected by Management. Carry out ID checks. Be vigilant to the Health and Safety risks. Work on own initiative. Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. Why Work For Us? We seek the best talent to uphold our vision "We look after our people; our people look after our clients. We aim to retain and attract the very best of both ". Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
LOCATION: Guildhall Shopping Centre PAY RATE: £13.85 per hour SHIFT PATTERN: 4 on 4 off (10 hours shift), 35 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors of the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants, delivering first class customer focused service Carry out regular patrols of the centre as detailed in the site assignment Instructions. Complete any routine testing of health and safety equipment, or site systems. CCTV monitoring Continuously look for opportunities to be of assistance to visitors of the shopping centre, proactively helping wherever an opportunity arises. Ensuring all incidents are managed in accordance with site policies and procedures. Record/log all non-conformances and emergencies with the appropriate control room operatives. Good communication skills, with the ability to liaise with colleagues, retailers, management, and the police. Deal efficiently and effectively with all emergencies, ensuring the Centre team always kept fully informed. Control the access/egress of contractors, visitors on site. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access of banned individuals. Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business or as requested by your line manager. Patience and the ability to remain calm in stressful situations. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be flexible to cover additional shifts, for absence/annual leave/training. Liaise closely with the housekeeping team, delivering one service and highlight opportunities in working as one team. REQUIRED SKILLS AND EXPERIENCE CP, Door supervisor, or Security SIA badge (required) CCTV badge (desirable) Driving licence (desirable) First aid trained (desirable) IOSH/Fire marshal, or other relevant H & S qualifications (desirable) Basic computer knowledge, Word, Excel. Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard. One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 28, 2026
Full time
LOCATION: Guildhall Shopping Centre PAY RATE: £13.85 per hour SHIFT PATTERN: 4 on 4 off (10 hours shift), 35 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors of the site. KEY RESPONSIBILITIES Readily interact with all visitors/tenants, delivering first class customer focused service Carry out regular patrols of the centre as detailed in the site assignment Instructions. Complete any routine testing of health and safety equipment, or site systems. CCTV monitoring Continuously look for opportunities to be of assistance to visitors of the shopping centre, proactively helping wherever an opportunity arises. Ensuring all incidents are managed in accordance with site policies and procedures. Record/log all non-conformances and emergencies with the appropriate control room operatives. Good communication skills, with the ability to liaise with colleagues, retailers, management, and the police. Deal efficiently and effectively with all emergencies, ensuring the Centre team always kept fully informed. Control the access/egress of contractors, visitors on site. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access of banned individuals. Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business or as requested by your line manager. Patience and the ability to remain calm in stressful situations. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be flexible to cover additional shifts, for absence/annual leave/training. Liaise closely with the housekeeping team, delivering one service and highlight opportunities in working as one team. REQUIRED SKILLS AND EXPERIENCE CP, Door supervisor, or Security SIA badge (required) CCTV badge (desirable) Driving licence (desirable) First aid trained (desirable) IOSH/Fire marshal, or other relevant H & S qualifications (desirable) Basic computer knowledge, Word, Excel. Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard. One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Various Sites Kent & Surrounding Areas 12.21 per hour Flexible Shifts: Days, Nights & Weekends About the Company City Group Security is a forward-thinking privately owned company and a leading provider of professional, integrated bespoke security and facilities management services. They offer clients a flexible and scalable approach to addressing their security and FM requirements across a wide range of sectors, including educational settings and student accommodation, healthcare, charitable organisations, corporate and estate management, warehouse and distribution, social housing, utilities, and shopping centres and retail parks. Role Overview We are looking for a proactive Relief Security Officer to support multiple sites in Kent and surrounding areas. You will provide physical security, front-of-house duties, and client support while ensuring a safe and professional environment. Key Responsibilities Conduct regular internal and external patrols Manage reception and front-of-house duties Monitor and control access at gates and entrances Operate CCTV systems and respond to security incidents Accurately report and document incidents, breaches, or hazards Maintain key control and secure logging of issued keys Deliver excellent customer service to staff, visitors, and clients Provide physical security coverage during weekends, school holidays, or special assignments Essential Requirements Valid SIA Door Supervisor Licence (SIA DS) Full UK driving licence and access to a vehicle Excellent written and verbal communication skills Proficient in Microsoft Office and basic IT systems Professional appearance and client-focused attitude Calm, decisive, and proactive approach in difficult situations What's on Offer Flexible zero-hour contract Varied assignments across multiple sites Opportunities for ongoing work and career progression Supportive and inclusive workplace Equal Opportunities City Group is committed to equality and welcomes applications from all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or marital status.
Feb 26, 2026
Full time
Various Sites Kent & Surrounding Areas 12.21 per hour Flexible Shifts: Days, Nights & Weekends About the Company City Group Security is a forward-thinking privately owned company and a leading provider of professional, integrated bespoke security and facilities management services. They offer clients a flexible and scalable approach to addressing their security and FM requirements across a wide range of sectors, including educational settings and student accommodation, healthcare, charitable organisations, corporate and estate management, warehouse and distribution, social housing, utilities, and shopping centres and retail parks. Role Overview We are looking for a proactive Relief Security Officer to support multiple sites in Kent and surrounding areas. You will provide physical security, front-of-house duties, and client support while ensuring a safe and professional environment. Key Responsibilities Conduct regular internal and external patrols Manage reception and front-of-house duties Monitor and control access at gates and entrances Operate CCTV systems and respond to security incidents Accurately report and document incidents, breaches, or hazards Maintain key control and secure logging of issued keys Deliver excellent customer service to staff, visitors, and clients Provide physical security coverage during weekends, school holidays, or special assignments Essential Requirements Valid SIA Door Supervisor Licence (SIA DS) Full UK driving licence and access to a vehicle Excellent written and verbal communication skills Proficient in Microsoft Office and basic IT systems Professional appearance and client-focused attitude Calm, decisive, and proactive approach in difficult situations What's on Offer Flexible zero-hour contract Varied assignments across multiple sites Opportunities for ongoing work and career progression Supportive and inclusive workplace Equal Opportunities City Group is committed to equality and welcomes applications from all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or marital status.
82082 This Groundworks Labourer will report to Area Agent and will work within Network Operations - Powercare -LPN Region based in our Bidder street, London depot. You will be permanent employee in our Powercare team. You will attract a salary of 34,728 per annum and a bonus of 3%. Close Date: 4th March 2026 If you are successful you will need to undertake a medical and DBS reference check. We also provide the following additional benefits 22 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Simply Health / Private Medical Cover Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Purpose: To work as part of a 2-person excavation team carrying out excavation, backfill and reinstatement works on Faults, Small Service and Unmetered Connections work streams within the UK Power Networks LPN Distribution Licence area. Principal Accountabilities: Responsibility for all aspects of Safety, Health and Environment relevant to this role To perform risk assessments and maintain safe working practices Be able to operate hand held IT equipment to receive job instructions and record site information Ensure quality of works meets with current procedures Ensure works are carried out to meet guaranteed service standards Ensure the security of vehicle, tools, plant and equipment Be prepared to undertake other reasonable responsibilities following the requirements of the Company Act as an ambassador for UK Power Networks. Nature and Scope: You will work as part of a 2-person excavation team carrying out planned works or as part of an excavation / jointing team carrying out fault repair work. You will travel anywhere within the EPN,SPN and LPN Footprint of UK Power Networks and participate in an out of hours standby rota. Qualifications: NRSWA Units (Apply online only) Full UK Driving Licence CSCS Operatives card Emergency First Aid Banksman qualification The following skills are not essential for the role but would be advantageous Experience working on electricity network Plant Operator qualification (mini excavator) Demonstrate a safety culture. Should you not have the full range of essential skills, qualifications and competencies listed above, there may be an opportunity for further training to equip you. If you do not have all relevant competencies for the core grade, it will be appropriate to appoint at a lower grade until they have developed the required competencies. Please Note: Internal candidates are eligible to apply for internal positions once they have completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Feb 18, 2026
Full time
82082 This Groundworks Labourer will report to Area Agent and will work within Network Operations - Powercare -LPN Region based in our Bidder street, London depot. You will be permanent employee in our Powercare team. You will attract a salary of 34,728 per annum and a bonus of 3%. Close Date: 4th March 2026 If you are successful you will need to undertake a medical and DBS reference check. We also provide the following additional benefits 22 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Simply Health / Private Medical Cover Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Purpose: To work as part of a 2-person excavation team carrying out excavation, backfill and reinstatement works on Faults, Small Service and Unmetered Connections work streams within the UK Power Networks LPN Distribution Licence area. Principal Accountabilities: Responsibility for all aspects of Safety, Health and Environment relevant to this role To perform risk assessments and maintain safe working practices Be able to operate hand held IT equipment to receive job instructions and record site information Ensure quality of works meets with current procedures Ensure works are carried out to meet guaranteed service standards Ensure the security of vehicle, tools, plant and equipment Be prepared to undertake other reasonable responsibilities following the requirements of the Company Act as an ambassador for UK Power Networks. Nature and Scope: You will work as part of a 2-person excavation team carrying out planned works or as part of an excavation / jointing team carrying out fault repair work. You will travel anywhere within the EPN,SPN and LPN Footprint of UK Power Networks and participate in an out of hours standby rota. Qualifications: NRSWA Units (Apply online only) Full UK Driving Licence CSCS Operatives card Emergency First Aid Banksman qualification The following skills are not essential for the role but would be advantageous Experience working on electricity network Plant Operator qualification (mini excavator) Demonstrate a safety culture. Should you not have the full range of essential skills, qualifications and competencies listed above, there may be an opportunity for further training to equip you. If you do not have all relevant competencies for the core grade, it will be appropriate to appoint at a lower grade until they have developed the required competencies. Please Note: Internal candidates are eligible to apply for internal positions once they have completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
UK Power Networks (Operations) Ltd
Canterbury, Kent
82108 This Business Services Administrator will report to Business Support & Scheduling Manager and will work within Network Operations based in our Canterbury or Maidstone . You will be permanent employee in our Powercare team. You will attract a salary of 30,870 per annum and a bonus of 3%. Closing date : 4th March 2026 This role offers hybrid working after training is completed and autonamy established. 3 days in the office, 2 days remote. All applications will be reviewed after the close date. We also provide the following additional benefits 22 days annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Supplier discounts, such as O2, EE, Vauxhall cars etc. Discounted access to sports and social clubs Employee Assistance Programme. Heatlh care UK Power Networks UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England. UK Power Networks continues to be listed in the Sunday Times' Top 25 Best Big Companies to Work For, as well as the Inclusive Top 50 UK Employers, and made industry history by becoming first company to win Utility of the Year two years running (2015 and 2016, also 2012). We are accredited in the Investors in People Platinum and Nation Equality Standard. We invest more than 600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies. Job role As the Business Services Administrator you will ensure the safe and effective running of all direct and contractor field resources for a range of work types including Small Service Connections and Fault activity, thereby ensuring full utilisation of the resources. It will be necessary to update all scheduling tools and other in-house IT systems. A large part of the role includes working with Operational teams to ensure that delivery target are meet achieving great Customer satisfaction for Network Operations EPN , South East & London Regions. UK Power Networks have 90 offices across the three electricity distribution networks in London, the East of England and the South East. We also build, operate and maintain private electricity networks for external clients such as BAA and London Underground. We manage the network and maintain assets handling voltages from LV through 11kV and up to 132kV Knowledge, skills, qualifications & experience required: Previous experience within a customer service environment Good telephone skills Good level PC literacy, and use a variety of systems with fast and accurate keyboard skills Team working - The drive and ability to work co-operatively with others to achieve shared goals and increase the contribution of all members of the team Flexible attitude to work and working hours Work with other staff and other teams within UK Power Networks and external partners Experience within a similar role would be advantageous Please Note: Internal candidates are eligible to apply for internal positions once they have successfully completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Feb 18, 2026
Full time
82108 This Business Services Administrator will report to Business Support & Scheduling Manager and will work within Network Operations based in our Canterbury or Maidstone . You will be permanent employee in our Powercare team. You will attract a salary of 30,870 per annum and a bonus of 3%. Closing date : 4th March 2026 This role offers hybrid working after training is completed and autonamy established. 3 days in the office, 2 days remote. All applications will be reviewed after the close date. We also provide the following additional benefits 22 days annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Supplier discounts, such as O2, EE, Vauxhall cars etc. Discounted access to sports and social clubs Employee Assistance Programme. Heatlh care UK Power Networks UK Power Networks is the country's biggest electricity distributor, making sure the lights stay on for more than eight million homes and businesses across London, the South East and the East of England. UK Power Networks continues to be listed in the Sunday Times' Top 25 Best Big Companies to Work For, as well as the Inclusive Top 50 UK Employers, and made industry history by becoming first company to win Utility of the Year two years running (2015 and 2016, also 2012). We are accredited in the Investors in People Platinum and Nation Equality Standard. We invest more than 600 million in its electricity networks every year, offers extra help to vulnerable customers of need, and is undertaking trials to ensure that electricity networks support the transition to a low carbon future. It also moves cables and connects new electricity supplies. Job role As the Business Services Administrator you will ensure the safe and effective running of all direct and contractor field resources for a range of work types including Small Service Connections and Fault activity, thereby ensuring full utilisation of the resources. It will be necessary to update all scheduling tools and other in-house IT systems. A large part of the role includes working with Operational teams to ensure that delivery target are meet achieving great Customer satisfaction for Network Operations EPN , South East & London Regions. UK Power Networks have 90 offices across the three electricity distribution networks in London, the East of England and the South East. We also build, operate and maintain private electricity networks for external clients such as BAA and London Underground. We manage the network and maintain assets handling voltages from LV through 11kV and up to 132kV Knowledge, skills, qualifications & experience required: Previous experience within a customer service environment Good telephone skills Good level PC literacy, and use a variety of systems with fast and accurate keyboard skills Team working - The drive and ability to work co-operatively with others to achieve shared goals and increase the contribution of all members of the team Flexible attitude to work and working hours Work with other staff and other teams within UK Power Networks and external partners Experience within a similar role would be advantageous Please Note: Internal candidates are eligible to apply for internal positions once they have successfully completed any contractual probationary period. Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used. If in doubt ask! We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Plumbing Supervisor Location: HMP Exeter, 30 New N Rd, Exeter EX4 4EX Salary: 46,775.42 per annum Contract: Permanent, full time, 39 hours per week Are you an accomplished Plumber with experience managing or leading teams from a Facilities, Forces or Healthcare background looking for your next challenge? We are seeking a dedicated Mechanical Supervisor to join our team at HMP Exeter, a Category B Adult Male local prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Exeter runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Mechanical Supervisor, you will have the opportunity to work alongside and lead experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Supervisor with one of the following NVQ Level 3 qualifications and combination of skills: - C&G 6189 Plumbing and domestic heating - C&G 5962 certificate in Plumbing (Advanced craft) - C&G 6019 Mechanical Engineering services (plumbing) - C&G 6018 heating and ventilation installation - C&G 6129 certificate in Plumbing - C&G 214 Engineering systems maintenance - C&G 6188 Heating and ventilating - C&G 6088 certificate in heating and ventilating - C&G 6032 the advanced craft certificate in plumbing - EAL Diploma in Plumbing and Heating - A minimum of five years' experience, ideally within an FM environment and/ or secure environment, military, health or similar sectors. - Experience working on commercial or industrial heating, water or building service systems. - Familiar with, and ability to, work to Water Supply Regulation and Control of Legionella L8 requirements. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. - A rounded knowledge of risk and compliance and demonstrable planning & project management skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
Feb 16, 2026
Full time
Plumbing Supervisor Location: HMP Exeter, 30 New N Rd, Exeter EX4 4EX Salary: 46,775.42 per annum Contract: Permanent, full time, 39 hours per week Are you an accomplished Plumber with experience managing or leading teams from a Facilities, Forces or Healthcare background looking for your next challenge? We are seeking a dedicated Mechanical Supervisor to join our team at HMP Exeter, a Category B Adult Male local prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Exeter runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Mechanical Supervisor, you will have the opportunity to work alongside and lead experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Supervisor with one of the following NVQ Level 3 qualifications and combination of skills: - C&G 6189 Plumbing and domestic heating - C&G 5962 certificate in Plumbing (Advanced craft) - C&G 6019 Mechanical Engineering services (plumbing) - C&G 6018 heating and ventilation installation - C&G 6129 certificate in Plumbing - C&G 214 Engineering systems maintenance - C&G 6188 Heating and ventilating - C&G 6088 certificate in heating and ventilating - C&G 6032 the advanced craft certificate in plumbing - EAL Diploma in Plumbing and Heating - A minimum of five years' experience, ideally within an FM environment and/ or secure environment, military, health or similar sectors. - Experience working on commercial or industrial heating, water or building service systems. - Familiar with, and ability to, work to Water Supply Regulation and Control of Legionella L8 requirements. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. - A rounded knowledge of risk and compliance and demonstrable planning & project management skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
Bletchley Park Trust Limited
Bletchley, Buckinghamshire
Job Title: Visitor Services Supervisor Location: Bletchley Park Sherwood Drive Bletchley Milton Keynes MK3 6EB Salary: £26,500 annum Job type: Permanent, Full Time Closing Date: Wednesday 25th February 2026, 5pm About the role: You will lead, monitor, support and motivate the Visitor Services Team in providing the highest possible visitor service experience for visitors to Bletchley Park. About you: Reporting to the Visitor Services and Retail Manager, you will have demonstratable experience of leading and motivating others and be comfortable assisting with day-to-day operations. You will be reliable, confident, be able to self-motivate and work under your own initiative; and have the ability to deal with queries and complaints calmly and efficiently. This role is predominately working across (and moving between) our front of house areas to engage face to face with our visitors and support our team of Visitor Services Assistants. This role is public facing and as such a dress code is in place. Please click apply to see further details around the person requirements and responsibilities for this role. This is also available to view on the Bletchley Park website. Working Hours: This is for a full-time position, working 10 days out of 14 on a rolling 2-week basis, including alternate weekends and leave cover as needed. Normal hours of work will be 9.00 - 17.00 / 9.45 - 17.45 on a rolling basis. Overtime may be required to cover the needs of the business. Based on site at Bletchley Park, Milton Keynes (MK3 6EB) You will receive an annual salary of £26,500, rising to £27,846 after successful probationary period, depending on experience, and 33 days annual leave per year (including statutory holidays). Our benefits include: Access to our BUPA Cash Plan and Employee Assistance Scheme Six complimentary entry passes per year (after six months service) A day's leave to celebrate your birthday (after twelve months service) Staff and Volunteer social and wellbeing events Additional Information: Closing date for applications: Wednesday 25th February 2026 5pm Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants. We are also committed to safeguarding and promoting the welfare of children and adults at risk and expect all staff, volunteers and external agencies to share this commitment. So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website. No agencies please. If you feel you could be an asset to our team, please click the APPLY button to be redirected to our careers page to apply. Candidates with the relevant experience or job title of: Retail Supervisor, Senior Retail Assistant, Admissions Supervisor, Retail Customer Service, Customer Service Assistant, Retail Services, Gift Shop Assistant, Retail Assistant, Customer Care, Customer Service, may also be considered for this role.
Feb 13, 2026
Full time
Job Title: Visitor Services Supervisor Location: Bletchley Park Sherwood Drive Bletchley Milton Keynes MK3 6EB Salary: £26,500 annum Job type: Permanent, Full Time Closing Date: Wednesday 25th February 2026, 5pm About the role: You will lead, monitor, support and motivate the Visitor Services Team in providing the highest possible visitor service experience for visitors to Bletchley Park. About you: Reporting to the Visitor Services and Retail Manager, you will have demonstratable experience of leading and motivating others and be comfortable assisting with day-to-day operations. You will be reliable, confident, be able to self-motivate and work under your own initiative; and have the ability to deal with queries and complaints calmly and efficiently. This role is predominately working across (and moving between) our front of house areas to engage face to face with our visitors and support our team of Visitor Services Assistants. This role is public facing and as such a dress code is in place. Please click apply to see further details around the person requirements and responsibilities for this role. This is also available to view on the Bletchley Park website. Working Hours: This is for a full-time position, working 10 days out of 14 on a rolling 2-week basis, including alternate weekends and leave cover as needed. Normal hours of work will be 9.00 - 17.00 / 9.45 - 17.45 on a rolling basis. Overtime may be required to cover the needs of the business. Based on site at Bletchley Park, Milton Keynes (MK3 6EB) You will receive an annual salary of £26,500, rising to £27,846 after successful probationary period, depending on experience, and 33 days annual leave per year (including statutory holidays). Our benefits include: Access to our BUPA Cash Plan and Employee Assistance Scheme Six complimentary entry passes per year (after six months service) A day's leave to celebrate your birthday (after twelve months service) Staff and Volunteer social and wellbeing events Additional Information: Closing date for applications: Wednesday 25th February 2026 5pm Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants. We are also committed to safeguarding and promoting the welfare of children and adults at risk and expect all staff, volunteers and external agencies to share this commitment. So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website. No agencies please. If you feel you could be an asset to our team, please click the APPLY button to be redirected to our careers page to apply. Candidates with the relevant experience or job title of: Retail Supervisor, Senior Retail Assistant, Admissions Supervisor, Retail Customer Service, Customer Service Assistant, Retail Services, Gift Shop Assistant, Retail Assistant, Customer Care, Customer Service, may also be considered for this role.
Overview LOCATION: London Designer Outlet, Wembley HA9 0PA SHIFT PATTERN: 4 on / 4 off WORKING HOURS: 42 HOURS PER WEEK PAY RATE: £15.60 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Role Overview The Security Officer is a highly visible, front-facing representative of the Security Team at London Designer Outlet. This role is critical in maintaining a safe, secure, and welcoming environment for visitors, retailers, staff, and contractors. A professional, customer-focused, and proactive approach is essential. The successful candidate will demonstrate strong situational awareness, excellent communication skills, and the ability to respond calmly and effectively to incidents, ensuring exemplary standards of security and customer service at all times. Key Responsibilities Customer Service & Public Engagement Act as a welcoming and professional presence, readily interacting with visitors and tenants and delivering first-class customer service. Proactively assist visitors wherever opportunities arise, offering guidance, reassurance, and support. Maintain a smart, professional appearance befitting the company and site standards at all times. Security & Patrol Duties Conduct regular patrols of the shopping centre in line with Site Assignment Instructions, remaining vigilant and proactive at all times. Safeguard the centre by ensuring the environment remains safe, secure, and non-threatening for all users. Identify and report unsecured areas immediately to the Control Room and take appropriate action to resolve issues. Monitor and manage unauthorised access, including identifying and dealing with banned individuals in accordance with site procedures. Incident & Emergency Management Respond promptly and effectively to all security issues, incidents, and emergencies. Manage incidents in full compliance with site policies and procedures, ensuring accurate escalation and resolution. Liaise closely with the Control Room, keeping colleagues fully informed and supported during live incidents. Deal efficiently with emergencies, including fire alarm activations, ensuring the Centre Management Team is kept fully informed at all times. Demonstrate sound judgement and the ability to think and act quickly under pressure. Monitoring, Reporting & Compliance Maintain a high level of vigilance through observation, monitoring, and surveillance of suspect behaviour. Accurately log and report all incidents, non-conformances, and emergencies in line with site and company policies. Ensure all incidents and events are correctly recorded in the Security Officer notebook, adhering strictly to notebook and evidential standards. Adhere to radio protocols and communication procedures at all times. Teamwork & Continuous Improvement Work closely with the Environmental Services Team to deliver a "one team" approach across the site. Highlight opportunities for improved collaboration and service delivery. Complete all mandatory and additional training as requested by the line manager. Undertake any other reasonable duties required to meet the operational needs of the business. Be available to cover at least one additional shift per month, where required, to support absence or annual leave. Job Requirements Essential Valid SIA Door Supervisor Licence. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Ability to remain calm and decisive in emergency or high-pressure situations. Good organisational skills, flexibility, and reliability. Professional appearance and demeanour at all times. Good knowledge of the local area. Desirable SIA CCTV Licence. Experience operating fire alarm systems in a busy public environment. First Aid qualification. Personal Attributes Proactive and solution-focused approach. High levels of integrity, discretion, and professionalism. Strong awareness of human behaviour and situational risk. A team player who can also work confidently using own initiative. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 07, 2026
Full time
Overview LOCATION: London Designer Outlet, Wembley HA9 0PA SHIFT PATTERN: 4 on / 4 off WORKING HOURS: 42 HOURS PER WEEK PAY RATE: £15.60 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Role Overview The Security Officer is a highly visible, front-facing representative of the Security Team at London Designer Outlet. This role is critical in maintaining a safe, secure, and welcoming environment for visitors, retailers, staff, and contractors. A professional, customer-focused, and proactive approach is essential. The successful candidate will demonstrate strong situational awareness, excellent communication skills, and the ability to respond calmly and effectively to incidents, ensuring exemplary standards of security and customer service at all times. Key Responsibilities Customer Service & Public Engagement Act as a welcoming and professional presence, readily interacting with visitors and tenants and delivering first-class customer service. Proactively assist visitors wherever opportunities arise, offering guidance, reassurance, and support. Maintain a smart, professional appearance befitting the company and site standards at all times. Security & Patrol Duties Conduct regular patrols of the shopping centre in line with Site Assignment Instructions, remaining vigilant and proactive at all times. Safeguard the centre by ensuring the environment remains safe, secure, and non-threatening for all users. Identify and report unsecured areas immediately to the Control Room and take appropriate action to resolve issues. Monitor and manage unauthorised access, including identifying and dealing with banned individuals in accordance with site procedures. Incident & Emergency Management Respond promptly and effectively to all security issues, incidents, and emergencies. Manage incidents in full compliance with site policies and procedures, ensuring accurate escalation and resolution. Liaise closely with the Control Room, keeping colleagues fully informed and supported during live incidents. Deal efficiently with emergencies, including fire alarm activations, ensuring the Centre Management Team is kept fully informed at all times. Demonstrate sound judgement and the ability to think and act quickly under pressure. Monitoring, Reporting & Compliance Maintain a high level of vigilance through observation, monitoring, and surveillance of suspect behaviour. Accurately log and report all incidents, non-conformances, and emergencies in line with site and company policies. Ensure all incidents and events are correctly recorded in the Security Officer notebook, adhering strictly to notebook and evidential standards. Adhere to radio protocols and communication procedures at all times. Teamwork & Continuous Improvement Work closely with the Environmental Services Team to deliver a "one team" approach across the site. Highlight opportunities for improved collaboration and service delivery. Complete all mandatory and additional training as requested by the line manager. Undertake any other reasonable duties required to meet the operational needs of the business. Be available to cover at least one additional shift per month, where required, to support absence or annual leave. Job Requirements Essential Valid SIA Door Supervisor Licence. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Ability to remain calm and decisive in emergency or high-pressure situations. Good organisational skills, flexibility, and reliability. Professional appearance and demeanour at all times. Good knowledge of the local area. Desirable SIA CCTV Licence. Experience operating fire alarm systems in a busy public environment. First Aid qualification. Personal Attributes Proactive and solution-focused approach. High levels of integrity, discretion, and professionalism. Strong awareness of human behaviour and situational risk. A team player who can also work confidently using own initiative. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
