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visitor services supervisor retail
Manchester Arndale
Retail Area Support Officer
Manchester Arndale Edinburgh, Midlothian
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: Flexible Locations Varied Shifts SIA Licence Required Purpose of the Role: As a Retail Area Support Officer, you'll play a key role in maintaining a safe and secure environment for customers, staff, and stock across multiple retail locations. You'll act as a visible deterrent to criminal activity, deliver excellent customer service, and respond effectively to incidents. This is a mobile role requiring flexibility to cover different sites, shifts, and operational needs. Key Responsibilities Maintain a strong and visible security presence to deter theft, anti social behaviour, and other risks. Conduct regular patrols across store premises, ensuring safety and vigilance at all times. Monitor CCTV and other security systems to identify and respond to suspicious activity. Carry out searches in line with company policy and legal guidelines. Respond promptly to alarms and incidents, escalating where necessary to management or emergency services. Complete accurate and timely incident and observation reports. Collaborate with store teams to address security concerns and support loss prevention. Provide a professional, approachable presence for customers, staff, and visitors. Assist with directions, queries, and general support as needed. Calmly and effectively de escalate confrontational situations. Adhere to all site specific procedures, company policies, and legal requirements. Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager. Essential Requirements Right to work in the UK. Valid SIA Licence - Door Supervisor (DS) or Security Guarding. Strong observational skills and attention to detail. Proven ability to manage challenging situations professionally. Excellent communication skills - both verbal and written. A proactive, reliable, and professional approach to safety and service. Flexibility to work across multiple locations, including travel between sites. Willingness to work varied shifts, including evenings, weekends, and bank holidays. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunity We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Apr 22, 2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role Days of Working: Flexible Locations Varied Shifts SIA Licence Required Purpose of the Role: As a Retail Area Support Officer, you'll play a key role in maintaining a safe and secure environment for customers, staff, and stock across multiple retail locations. You'll act as a visible deterrent to criminal activity, deliver excellent customer service, and respond effectively to incidents. This is a mobile role requiring flexibility to cover different sites, shifts, and operational needs. Key Responsibilities Maintain a strong and visible security presence to deter theft, anti social behaviour, and other risks. Conduct regular patrols across store premises, ensuring safety and vigilance at all times. Monitor CCTV and other security systems to identify and respond to suspicious activity. Carry out searches in line with company policy and legal guidelines. Respond promptly to alarms and incidents, escalating where necessary to management or emergency services. Complete accurate and timely incident and observation reports. Collaborate with store teams to address security concerns and support loss prevention. Provide a professional, approachable presence for customers, staff, and visitors. Assist with directions, queries, and general support as needed. Calmly and effectively de escalate confrontational situations. Adhere to all site specific procedures, company policies, and legal requirements. Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager. Essential Requirements Right to work in the UK. Valid SIA Licence - Door Supervisor (DS) or Security Guarding. Strong observational skills and attention to detail. Proven ability to manage challenging situations professionally. Excellent communication skills - both verbal and written. A proactive, reliable, and professional approach to safety and service. Flexibility to work across multiple locations, including travel between sites. Willingness to work varied shifts, including evenings, weekends, and bank holidays. How to Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunity We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
ABM UK
Maintenance Plumber
ABM UK Nottingham, Nottinghamshire
LOCATION:Victoria Centre Shopping NottinghamNG1 3QP SHIFT PATTERN:Early shift06:30-15:00&late shift11:30-20:00,aptivecovering 1 weekend in4 with lieu days for working the weekend, 40 hours per week SALARY: £30,000 - £32,000 per year If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE Victoria Centre, Nottinghamis a prime retail & NCC residential location within the heart of Nottingham City Centre. Spread across 4 floors and 881,00 sq. feet, it offers many Food & Beverage, Shopping & Leisure spaces, including John Lewis, multiple designer Shopping Brands & soon to be opened a brand-new M&S large retail unit with a food court. We are looking for a proactive, qualified engineer with the requisite skills & experience to join our team, make a difference and to ensure a fully compliant & safe building environment is achieved for ABM, our customers & visitors of the Victoria centre. KEY RESPONSIBILITIES Mechanical engineer/plumber based on site within a team of Multi Skilled Technicians undertaking basic building maintenance duties, such as mechanical engineering tasks, plumbing, water management and L8 compliance, various stat/non stat PPMs, HVAC management, occasional painting, and reactive repairs to the building fabric and its associated plant. Comply with all relevant ABM UK Ltd company policies and procedures. Ensure the highest engineering standards are maintained to maximise the operational effectiveness and reliability of the site plant and its associated systems. To carry out planned and reactive maintenance task to the highest standards as instructed by the Technical Supervisor & Contract Manager. Maintain accurate electronic site records / documentation in association with all site works Support the multi-skilled technician team in their delegated duties. Escort and on occasions control third party contractors who are carrying out specialist engineering services on behalf of the technical team. To proactively acknowledge the condition of the building fabric and its associated services and promptly deal with any defects that may be identified during the course of the day-to-day duties. Responsibility for the upkeep of the technical stores. Ensuring that spare parts are appropriately catalogued and that minimum stock levels are maintained. To carry out tasks that may require working at height. Keep and maintain all company issued tools in a safe and serviceable manner. To proactively work towards the continued success and support of the contract with a positive approach. Ensure plantroom areas are kept secure, safe, and free from debris. The incumbent will be required to adopt a flexible approach to working hours that suit the needs of the retail sector. The incumbent will be required to participate in a shift pattern that will include day shift, back shift, weekend, and public holidays. The incumbent may from time to time be requested to support the operation during periods such as extreme weather conditions and any other unplanned events that are likely to disrupt the business. REQUIRED SKILLS AND EXPERIENCE Time served apprenticeship or equivalent within plumbing/mechanical trade. Able to adapt their technical skill sets to meet the demands of a busy retail centre. Competent in the use of digital systems and equipment, such as mobile apps which we receive job/ppm requests from and use to update etc. Sound level of organisational skills. Previous experience of working within a maintenance team. Demonstrate a sound knowledge of Health & Safety in the workplace. L8 compliance and audit experience. Previous experience in the use of safe system of work permits. Desirable Recognised Health & Safety qualification or certificate of competence. Recognised COSHH qualification or certificate of competence. Recognised Potable Water qualification or certificate of competence. Legionella experienced / qualified. Knowledge and use of Building Management System (BMS). Cooling towers, HVAC and associated plant knowledge. IPAF & PASMA Trained. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal supportCycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Apr 21, 2026
Full time
LOCATION:Victoria Centre Shopping NottinghamNG1 3QP SHIFT PATTERN:Early shift06:30-15:00&late shift11:30-20:00,aptivecovering 1 weekend in4 with lieu days for working the weekend, 40 hours per week SALARY: £30,000 - £32,000 per year If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE Victoria Centre, Nottinghamis a prime retail & NCC residential location within the heart of Nottingham City Centre. Spread across 4 floors and 881,00 sq. feet, it offers many Food & Beverage, Shopping & Leisure spaces, including John Lewis, multiple designer Shopping Brands & soon to be opened a brand-new M&S large retail unit with a food court. We are looking for a proactive, qualified engineer with the requisite skills & experience to join our team, make a difference and to ensure a fully compliant & safe building environment is achieved for ABM, our customers & visitors of the Victoria centre. KEY RESPONSIBILITIES Mechanical engineer/plumber based on site within a team of Multi Skilled Technicians undertaking basic building maintenance duties, such as mechanical engineering tasks, plumbing, water management and L8 compliance, various stat/non stat PPMs, HVAC management, occasional painting, and reactive repairs to the building fabric and its associated plant. Comply with all relevant ABM UK Ltd company policies and procedures. Ensure the highest engineering standards are maintained to maximise the operational effectiveness and reliability of the site plant and its associated systems. To carry out planned and reactive maintenance task to the highest standards as instructed by the Technical Supervisor & Contract Manager. Maintain accurate electronic site records / documentation in association with all site works Support the multi-skilled technician team in their delegated duties. Escort and on occasions control third party contractors who are carrying out specialist engineering services on behalf of the technical team. To proactively acknowledge the condition of the building fabric and its associated services and promptly deal with any defects that may be identified during the course of the day-to-day duties. Responsibility for the upkeep of the technical stores. Ensuring that spare parts are appropriately catalogued and that minimum stock levels are maintained. To carry out tasks that may require working at height. Keep and maintain all company issued tools in a safe and serviceable manner. To proactively work towards the continued success and support of the contract with a positive approach. Ensure plantroom areas are kept secure, safe, and free from debris. The incumbent will be required to adopt a flexible approach to working hours that suit the needs of the retail sector. The incumbent will be required to participate in a shift pattern that will include day shift, back shift, weekend, and public holidays. The incumbent may from time to time be requested to support the operation during periods such as extreme weather conditions and any other unplanned events that are likely to disrupt the business. REQUIRED SKILLS AND EXPERIENCE Time served apprenticeship or equivalent within plumbing/mechanical trade. Able to adapt their technical skill sets to meet the demands of a busy retail centre. Competent in the use of digital systems and equipment, such as mobile apps which we receive job/ppm requests from and use to update etc. Sound level of organisational skills. Previous experience of working within a maintenance team. Demonstrate a sound knowledge of Health & Safety in the workplace. L8 compliance and audit experience. Previous experience in the use of safe system of work permits. Desirable Recognised Health & Safety qualification or certificate of competence. Recognised COSHH qualification or certificate of competence. Recognised Potable Water qualification or certificate of competence. Legionella experienced / qualified. Knowledge and use of Building Management System (BMS). Cooling towers, HVAC and associated plant knowledge. IPAF & PASMA Trained. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal supportCycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Mobile Response Officer - London / West London
Ward Security Limited
Avery Hill, London SE9 2PG, UK Job Description Posted Tuesday 6 January 2026 at 01:00 Do you have security experience and hold a UK Manual driving licence? Can you work independently while maintaining a high level of professionalism? Are you looking for a fast-paced, dynamic role where no two days are the same? Quick Apply now! We are seeking Mobile Security Officers to join our security team, providing rapid response and proactive patrolling across multiple client sites. This role requires a high level of vigilance, strong problem-solving skills, and the ability to manage security concerns efficiently. You will be responsible for locking and unlocking premises, responding to alarms, and conducting site patrols as required. Job Title: Mobile Security Officer Pay Rate: £14.42 per hour Shift Pattern: Nights and weekends. Working days every Sat and Sun. Nights 1800 to 0600. Days 0600 to 1800. Location: Must be able to commute to Eltham to collect vehicle - covering Central and West London sites. Role Requirements: Full UK Manual Driving Licence & SIA Door Supervisor Licence Knowledge and Skills Needed! Good interpersonal skills with an ability to communicate clearly with people at all levels projecting a confident and professional manner. To be able to observe and accurately record incidents as they occur. Physically fit for the environment of the workplace. To be always of smart appearance whilst representing the company image. To be punctual in attendance. Able to work with minimal supervision. Proficient with mobile phone technology. What Benefits will you receive Company vehicle provided for patrols Financial support for SIA Licensing and renewals Company Pension Scheme Life Assurance benefits Career progression, training, and development opportunities Additional benefits via our ReWard membership: Discounted gym memberships Savings at major retailers and travel providers Restaurant and supermarket vouchers Cinema tickets Access to a 24/7 Employee Assistance Programme Main Duties: To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. To effectively control the access to the client's premises, examining documentation to ascertain the authenticity and authority to gain access. Where provided to provide monitoring functions to CCTV and alarm functions. To be aware of the operation of those functions and to respond as required. When required to assist and escort visitors to their destinations within the client complex. To submit detailed reports on the discovery of issues relating to health and safety and crime to the relevant authority either verbally or in report form as required. In line with Company policy carry out routine search procedures in a sensitive manner to include vehicles, buildings and persons. To effectively deal with all incidents falling within the security remit and to effectively report all incidents to the relevant authority. To provide a locking service as required, locking doors and gates as required by the client. To provide a point of contact and information centre to staff and visitors. To attain the first aid qualifications to meet the Company requirements under the health and safety regulations. (As required) To maintain a log of all visitors, incidents and any other records that may be required by the client. To maintain the client's key safe to issue and record all movements of keys within the client's premises. To identify suspicious persons and actions and report such circumstances. Must Haves: Valid SIA Door Supervisor Licence Full UK Manual Driving Licence Previous experience in a mobile security role (preferred but not essential) Strong customer service and communication skills Ability to think quickly and solve problems under pressure Positive attitude towards people and challenges Ability to work independently and respond flexibly to different locations Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Apr 17, 2026
Full time
Avery Hill, London SE9 2PG, UK Job Description Posted Tuesday 6 January 2026 at 01:00 Do you have security experience and hold a UK Manual driving licence? Can you work independently while maintaining a high level of professionalism? Are you looking for a fast-paced, dynamic role where no two days are the same? Quick Apply now! We are seeking Mobile Security Officers to join our security team, providing rapid response and proactive patrolling across multiple client sites. This role requires a high level of vigilance, strong problem-solving skills, and the ability to manage security concerns efficiently. You will be responsible for locking and unlocking premises, responding to alarms, and conducting site patrols as required. Job Title: Mobile Security Officer Pay Rate: £14.42 per hour Shift Pattern: Nights and weekends. Working days every Sat and Sun. Nights 1800 to 0600. Days 0600 to 1800. Location: Must be able to commute to Eltham to collect vehicle - covering Central and West London sites. Role Requirements: Full UK Manual Driving Licence & SIA Door Supervisor Licence Knowledge and Skills Needed! Good interpersonal skills with an ability to communicate clearly with people at all levels projecting a confident and professional manner. To be able to observe and accurately record incidents as they occur. Physically fit for the environment of the workplace. To be always of smart appearance whilst representing the company image. To be punctual in attendance. Able to work with minimal supervision. Proficient with mobile phone technology. What Benefits will you receive Company vehicle provided for patrols Financial support for SIA Licensing and renewals Company Pension Scheme Life Assurance benefits Career progression, training, and development opportunities Additional benefits via our ReWard membership: Discounted gym memberships Savings at major retailers and travel providers Restaurant and supermarket vouchers Cinema tickets Access to a 24/7 Employee Assistance Programme Main Duties: To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets. To effectively control the access to the client's premises, examining documentation to ascertain the authenticity and authority to gain access. Where provided to provide monitoring functions to CCTV and alarm functions. To be aware of the operation of those functions and to respond as required. When required to assist and escort visitors to their destinations within the client complex. To submit detailed reports on the discovery of issues relating to health and safety and crime to the relevant authority either verbally or in report form as required. In line with Company policy carry out routine search procedures in a sensitive manner to include vehicles, buildings and persons. To effectively deal with all incidents falling within the security remit and to effectively report all incidents to the relevant authority. To provide a locking service as required, locking doors and gates as required by the client. To provide a point of contact and information centre to staff and visitors. To attain the first aid qualifications to meet the Company requirements under the health and safety regulations. (As required) To maintain a log of all visitors, incidents and any other records that may be required by the client. To maintain the client's key safe to issue and record all movements of keys within the client's premises. To identify suspicious persons and actions and report such circumstances. Must Haves: Valid SIA Door Supervisor Licence Full UK Manual Driving Licence Previous experience in a mobile security role (preferred but not essential) Strong customer service and communication skills Ability to think quickly and solve problems under pressure Positive attitude towards people and challenges Ability to work independently and respond flexibly to different locations Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ amazing people operating nationally. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Blue Cross
Assistant Shop Manager - Pershore
Blue Cross Pershore, Worcestershire
Description Contract: Permanent, part time (14 hours over 2 days) Salary: 9,324 per annum pro rata ( 23,311 FTE) Location: High Street, Pershore Closing date: Sunday 3rd May 2026 Interview date: Interviews will be arranged as applications are received With over 50 charity shops across England and Wales, our Pershore shop is based within a community that is rich with history and is well supported by its locals. Our store is looking for a part time Assistant Manager to create a warm and welcoming shopping experience for visitors and those donating to the store . More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of! About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Apr 16, 2026
Full time
Description Contract: Permanent, part time (14 hours over 2 days) Salary: 9,324 per annum pro rata ( 23,311 FTE) Location: High Street, Pershore Closing date: Sunday 3rd May 2026 Interview date: Interviews will be arranged as applications are received With over 50 charity shops across England and Wales, our Pershore shop is based within a community that is rich with history and is well supported by its locals. Our store is looking for a part time Assistant Manager to create a warm and welcoming shopping experience for visitors and those donating to the store . More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of! About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

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