Amey Ltd
City, Sheffield
We are excited to offer a fantastic opportunity for a Facilities & Service Coordination Officer to join our team in Sheffield . This role will be based on site from our Olive Grove depot (S2 3GE). This role is on a 9-month fixed term contract to cover maternity leave. The standard hours of work are 40 per week, on a rotating shift pattern, and will require weekend, evening, and night work. In this role, you will support the Sheffield account, by providing a central point of contact for all incoming service requests, monitoring and responding to critical incidents, coordinating permit processes, liaising with internal teams and external utilities, and ensuring professional front-of-house reception services for visitors and callers. What you'll do: Greet and assist visitors in a professional and welcoming manner. Manage the reception area, ensuring it is presentable at all times. Handle incoming calls from ISUs, emergency services, utilities, and the public, directing them appropriately. Provide accurate information and ensure queries are resolved or escalated. Log service requests accurately via Confirm or other internal systems. Triage requests to determine appropriate resolution steps or escalation routes. Identify and escalate hazards to relevant utilities or internal departments promptly- including s81s Follow defined process maps for urgent issues and Category 1 incidents. Monitor dashboards for incoming urgent requests and high-priority alerts. Ensure all notifications are actioned in line with established workflows. Submit new permit requests and follow through the approval process. Modify, extend, or close permits as required. Check permit statuses and update stakeholders accordingly. Liaise with utility companies to obtain safe dig plans within required timeframes. Perform general administrative duties to support operations. Communicate effectively with internal teams and external stakeholders. Maintain accurate records, files, and documentation. Assist with any other critical but undocumented operational tasks. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Strong organisational skills and attention to detail. Excellent verbal and written communication abilities. Ability to manage multiple priorities under time pressure. Proficient in Microsoft Office, including OneNote and Excel. Proficient in use of Confirm Calm and professional manner in handling urgent situations. Strong interpersonal skills for both public-facing and internal liaison. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
We are excited to offer a fantastic opportunity for a Facilities & Service Coordination Officer to join our team in Sheffield . This role will be based on site from our Olive Grove depot (S2 3GE). This role is on a 9-month fixed term contract to cover maternity leave. The standard hours of work are 40 per week, on a rotating shift pattern, and will require weekend, evening, and night work. In this role, you will support the Sheffield account, by providing a central point of contact for all incoming service requests, monitoring and responding to critical incidents, coordinating permit processes, liaising with internal teams and external utilities, and ensuring professional front-of-house reception services for visitors and callers. What you'll do: Greet and assist visitors in a professional and welcoming manner. Manage the reception area, ensuring it is presentable at all times. Handle incoming calls from ISUs, emergency services, utilities, and the public, directing them appropriately. Provide accurate information and ensure queries are resolved or escalated. Log service requests accurately via Confirm or other internal systems. Triage requests to determine appropriate resolution steps or escalation routes. Identify and escalate hazards to relevant utilities or internal departments promptly- including s81s Follow defined process maps for urgent issues and Category 1 incidents. Monitor dashboards for incoming urgent requests and high-priority alerts. Ensure all notifications are actioned in line with established workflows. Submit new permit requests and follow through the approval process. Modify, extend, or close permits as required. Check permit statuses and update stakeholders accordingly. Liaise with utility companies to obtain safe dig plans within required timeframes. Perform general administrative duties to support operations. Communicate effectively with internal teams and external stakeholders. Maintain accurate records, files, and documentation. Assist with any other critical but undocumented operational tasks. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Strong organisational skills and attention to detail. Excellent verbal and written communication abilities. Ability to manage multiple priorities under time pressure. Proficient in Microsoft Office, including OneNote and Excel. Proficient in use of Confirm Calm and professional manner in handling urgent situations. Strong interpersonal skills for both public-facing and internal liaison. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
Gov Facility Services Ltd (GFSL)
Kimbolton, Cambridgeshire
Job Role: General Supervisor Location: HMP Littlehey- West Perry Huntingdon- PE280SR Salary: 43,177.30 Contract: Full time/Permanent We are seeking a dedicated General Supervisor to join our team at HMP Littlehey, a Category C & YOI/Male prison. Join a team that is more than just a group of colleagues - we work Monday-Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Littlehey runs like a self-contained town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a General Supervisor you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a General Supervisor with a combination of: - Previous recognised experience and supervisory skills in the facilities management service - Experience of compliance - Knowledge of relevant health and safety requirements - Relevant professional qualifications (facilities management / project management - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
Job Role: General Supervisor Location: HMP Littlehey- West Perry Huntingdon- PE280SR Salary: 43,177.30 Contract: Full time/Permanent We are seeking a dedicated General Supervisor to join our team at HMP Littlehey, a Category C & YOI/Male prison. Join a team that is more than just a group of colleagues - we work Monday-Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Littlehey runs like a self-contained town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a General Supervisor you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a General Supervisor with a combination of: - Previous recognised experience and supervisory skills in the facilities management service - Experience of compliance - Knowledge of relevant health and safety requirements - Relevant professional qualifications (facilities management / project management - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company
