Ward Clerk & Reception Team Lead/Spire Leicester/Gartree/Full Time/Excellent Benefits Spire Leicester Hospital has an exciting opportunity for a Ward Clerk & Reception Team Lead to join the team on a permanent full time basis. "Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services." Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care. Duties and responsibilities The Team Leader will manage the hospital receptions, ensuring an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer's expectations, presenting a high standard of personal appearance together with total confidentiality in every aspect of work at all times. Responsible for the overall management and day-to-day supervision of the hospital receptions Effectively manage departmental staff, including resolving any performance issues, ensuring adequate staffing levels at all times Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers' expectations Admitting patients to their room in accordance with hospital procedures, providing information as appropriate Processing in-patient/out-patient charges, including the accurate collection of credit card details both over the phone and face to face Supporting inpatient bookings by entering inpatient/day cases onto computer system Responsibility for admission lists, including allocation of admissions. Liaising with nursing staff as appropriate Admission/Discharge of patients onto computer system ensuring accuracy of all information Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, issuing badges for visitors, booking taxis Who we're looking for: Experience of working on a reception or in a similar customer facing environment Excellent communication skills, along with being organised Basic knowledge of hospital systems (or similar), including processes and procedures Confident telephone manner with the ability to communicate with a wide range of customers at all levels Supervisory experience Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Apr 03, 2026
Full time
Ward Clerk & Reception Team Lead/Spire Leicester/Gartree/Full Time/Excellent Benefits Spire Leicester Hospital has an exciting opportunity for a Ward Clerk & Reception Team Lead to join the team on a permanent full time basis. "Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services." Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care. Duties and responsibilities The Team Leader will manage the hospital receptions, ensuring an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer's expectations, presenting a high standard of personal appearance together with total confidentiality in every aspect of work at all times. Responsible for the overall management and day-to-day supervision of the hospital receptions Effectively manage departmental staff, including resolving any performance issues, ensuring adequate staffing levels at all times Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers' expectations Admitting patients to their room in accordance with hospital procedures, providing information as appropriate Processing in-patient/out-patient charges, including the accurate collection of credit card details both over the phone and face to face Supporting inpatient bookings by entering inpatient/day cases onto computer system Responsibility for admission lists, including allocation of admissions. Liaising with nursing staff as appropriate Admission/Discharge of patients onto computer system ensuring accuracy of all information Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, issuing badges for visitors, booking taxis Who we're looking for: Experience of working on a reception or in a similar customer facing environment Excellent communication skills, along with being organised Basic knowledge of hospital systems (or similar), including processes and procedures Confident telephone manner with the ability to communicate with a wide range of customers at all levels Supervisory experience Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Days of Working: Flexible Locations Varied Shifts SIA Licence Required Purpose of the Role: As a Retail Area Support Officer, you'll play a key role in maintaining a safe and secure environment for customers, staff, and stock across multiple retail locations. You'll act as a visible deterrent to criminal activity, deliver excellent customer service, and respond effectively to incidents. This is a mobile role requiring flexibility to cover different sites, shifts, and operational needs. Key Responsibilities: Maintain a strong and visible security presence to deter theft, anti-social behaviour, and other risks. Conduct regular patrols across store premises, ensuring safety and vigilance at all times. Monitor CCTV and other security systems to identify and respond to suspicious activity. Carry out searches in line with company policy and legal guidelines. Respond promptly to alarms and incidents, escalating where necessary to management or emergency services. Complete accurate and timely incident and observation reports. Collaborate with store teams to address security concerns and support loss prevention. Provide a professional, approachable presence for customers, staff, and visitors. Assist with directions, queries, and general support as needed. Calmly and effectively de-escalate confrontational situations. Adhere to all site-specific procedures, company policies, and legal requirements. Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager. Essential Requirements: Right to work in the UK. Valid SIA Licence - Door Supervisor (DS) or Security Guarding. Strong observational skills and attention to detail. Proven ability to manage challenging situations professionally. Excellent communication skills - both verbal and written. A proactive, reliable, and professional approach to safety and service. Flexibility to work across multiple locations, including travel between sites. Willingness to work varied shifts, including evenings, weekends, and bank holidays. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities Statement: We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Apr 03, 2026
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Days of Working: Flexible Locations Varied Shifts SIA Licence Required Purpose of the Role: As a Retail Area Support Officer, you'll play a key role in maintaining a safe and secure environment for customers, staff, and stock across multiple retail locations. You'll act as a visible deterrent to criminal activity, deliver excellent customer service, and respond effectively to incidents. This is a mobile role requiring flexibility to cover different sites, shifts, and operational needs. Key Responsibilities: Maintain a strong and visible security presence to deter theft, anti-social behaviour, and other risks. Conduct regular patrols across store premises, ensuring safety and vigilance at all times. Monitor CCTV and other security systems to identify and respond to suspicious activity. Carry out searches in line with company policy and legal guidelines. Respond promptly to alarms and incidents, escalating where necessary to management or emergency services. Complete accurate and timely incident and observation reports. Collaborate with store teams to address security concerns and support loss prevention. Provide a professional, approachable presence for customers, staff, and visitors. Assist with directions, queries, and general support as needed. Calmly and effectively de-escalate confrontational situations. Adhere to all site-specific procedures, company policies, and legal requirements. Support the wider security team and undertake additional duties as directed by the Site Supervisor or Security Manager. Essential Requirements: Right to work in the UK. Valid SIA Licence - Door Supervisor (DS) or Security Guarding. Strong observational skills and attention to detail. Proven ability to manage challenging situations professionally. Excellent communication skills - both verbal and written. A proactive, reliable, and professional approach to safety and service. Flexibility to work across multiple locations, including travel between sites. Willingness to work varied shifts, including evenings, weekends, and bank holidays. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. Equal Opportunities Statement: We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Ward Clerk & Reception Team Lead/Spire Leicester/Gartree/Full Time/Excellent Benefits Spire Leicester Hospital has an exciting opportunity for a Ward Clerk & Reception Team Lead to join the team on a permanent full time basis. "Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services." Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care. Duties and responsibilities The Team Leader will manage the hospital receptions, ensuring an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer's expectations, presenting a high standard of personal appearance together with total confidentiality in every aspect of work at all times. Responsible for the overall management and day-to-day supervision of the hospital receptions Effectively manage departmental staff, including resolving any performance issues, ensuring adequate staffing levels at all times Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers' expectations Admitting patients to their room in accordance with hospital procedures, providing information as appropriate Processing in-patient/out-patient charges, including the accurate collection of credit card details both over the phone and face to face Supporting inpatient bookings by entering inpatient/day cases onto computer system Responsibility for admission lists, including allocation of admissions. Liaising with nursing staff as appropriate Admission/Discharge of patients onto computer system ensuring accuracy of all information Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, issuing badges for visitors, booking taxis Who we're looking for: Experience of working on a reception or in a similar customer facing environment Excellent communication skills, along with being organised Basic knowledge of hospital systems (or similar), including processes and procedures Confident telephone manner with the ability to communicate with a wide range of customers at all levels Supervisory experience Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Apr 02, 2026
Full time
Ward Clerk & Reception Team Lead/Spire Leicester/Gartree/Full Time/Excellent Benefits Spire Leicester Hospital has an exciting opportunity for a Ward Clerk & Reception Team Lead to join the team on a permanent full time basis. "Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services." Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care. Duties and responsibilities The Team Leader will manage the hospital receptions, ensuring an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer's expectations, presenting a high standard of personal appearance together with total confidentiality in every aspect of work at all times. Responsible for the overall management and day-to-day supervision of the hospital receptions Effectively manage departmental staff, including resolving any performance issues, ensuring adequate staffing levels at all times Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers' expectations Admitting patients to their room in accordance with hospital procedures, providing information as appropriate Processing in-patient/out-patient charges, including the accurate collection of credit card details both over the phone and face to face Supporting inpatient bookings by entering inpatient/day cases onto computer system Responsibility for admission lists, including allocation of admissions. Liaising with nursing staff as appropriate Admission/Discharge of patients onto computer system ensuring accuracy of all information Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, issuing badges for visitors, booking taxis Who we're looking for: Experience of working on a reception or in a similar customer facing environment Excellent communication skills, along with being organised Basic knowledge of hospital systems (or similar), including processes and procedures Confident telephone manner with the ability to communicate with a wide range of customers at all levels Supervisory experience Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Description Contract: Permanent, part time (14 hours over 2 days) Salary: £8,958 p/annum (£22,394 p/annum FTE) Location: High Street, Pershore Closing date: Sunday 12th April 2026 Interview date: Interviews will be arranged as applications are received With over 50 charity shops across England and Wales, our Pershore shop is based within a community that is rich with history and is well supported by its locals. Our store is looking for a part time Assistant Manager to create a warm and welcoming shopping experience for visitors and those donating to the store . More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of! About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 27, 2026
Full time
Description Contract: Permanent, part time (14 hours over 2 days) Salary: £8,958 p/annum (£22,394 p/annum FTE) Location: High Street, Pershore Closing date: Sunday 12th April 2026 Interview date: Interviews will be arranged as applications are received With over 50 charity shops across England and Wales, our Pershore shop is based within a community that is rich with history and is well supported by its locals. Our store is looking for a part time Assistant Manager to create a warm and welcoming shopping experience for visitors and those donating to the store . More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of! About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Description Contract: Permanent, part time (14 hours over 2 days) Salary: £8,958 p/annum (£22,394 p/annum FTE) Location: Barnards Green Road, Malvern Closing date: Monday 6th April 2026 Interview date: Interviews will be arranged as applications are received With over 50 charity shops across England and Wales, our Malvern shop is based within a community that is rich with history and welcomes locals and tourists alike. Our store is looking for an Assistant Shop Manager to work alongside our Shop Manager in creating a warm and welcoming shopping experience for visitors and those donating to the store . More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of! About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 19, 2026
Full time
Description Contract: Permanent, part time (14 hours over 2 days) Salary: £8,958 p/annum (£22,394 p/annum FTE) Location: Barnards Green Road, Malvern Closing date: Monday 6th April 2026 Interview date: Interviews will be arranged as applications are received With over 50 charity shops across England and Wales, our Malvern shop is based within a community that is rich with history and welcomes locals and tourists alike. Our store is looking for an Assistant Shop Manager to work alongside our Shop Manager in creating a warm and welcoming shopping experience for visitors and those donating to the store . More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of! About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
