2 jobs found

Job Title: Lounge Service Agent Location: London Stansted Airport (CM24 1AN) Salary: 19,727 per annum (Based on a 25 Hour Working Week) Job Type: Part Time, Permanent Working Hours: The average working week is 25 hours About the Company: Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About The Role: We are currently recruiting a Lounge Service Agent, to work at our Stansted base on a part-time, permanent basis. Working as part of the customer service team, the Lounge Service Agent is responsible for maintaining the reception area, passenger lounges, crew lounges, conference rooms to a high standard and arranging security clearance for visitors and vehicles. This role will include all aspects of Lounge Service and Reception, including the preparation of lounges and meeting rooms prior to guests' arrival; welcoming guests to our facility; hosting passengers whilst in the lounges; stocking and re-ordering consumables for the passenger and crew lounges and processing of company mail and couriers. The role will also include some driving as you may be required to collect visitors and crew from nearby hotels. The Lounge Service Agent is required to be quick thinking and very adaptable, as the nature of our business often dictates unique requirements. The role can be demanding, requiring individuals to be organised and able to co-ordinate and communicate with all other departments. You will have to be multi-skilled, often having to undertake several tasks at once, whilst ensuring that you maintain a professional attitude and image at all times. Please note the company is NOT able to offer sponsorship for this role so candidates must already possess the right to live and work in the UK to be considered. Due to the varied working hours of this role, public transport may not always be an option and therefore it is essential that candidates hold a full driving licence and have access to their own transport. Working Hours: The Operations Department operates 7 days per week, 365 days a year. You will be required to work as part of a team on a 4 on 2 off shift pattern, which will include working earlies, days, lates, weekends and bank holidays. Rostered shifts will usually be between the hours of 0830 and 1900, however flexibility is required as hours may need to be adjusted to accommodate customer needs. The average working week is 25 hours. The Successful Candidate: Ideal candidates will have a proven knowledge of Customer Services, which will have been gained working in a 5 hospitality environment or within the First / Club / Business class cabins of the airlines renowned for their customer service standards. Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. Good communication skills combined with courtesy and integrity are essential as are strong administration skills and computer literacy. You must hold a full UK driving license and have access to your own transport, to enable you to commute to our location out of hours when public transport is not available. You must also have a five year checkable employment / education history. You must hold the right to live and work in the United Kingdom. Benefits: Enhanced annual leave entitlements (6 weeks increasing to 7 weeks over 5 years) Happy Birthday Day Holiday Purchase Scheme Harrods Rewards Card (staff discount) AES contributory pension scheme Free on-site parking Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Enquiries Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Hospitality Service Advisor, Hospitality Client Services, Hospitality Lounge Assistant may also be considered for this role.

About the role Sytner Group is looking for a motivated and committed Parts Sales Executive to join our team at TPS Hull & Humberside (Based in Hull) As a Sytner Parts Sales Executive, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Sales Executive's work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry, sales and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.