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Infection Prevention Control Lead
Integrated Care 24
Dec 18, 2025
Full time
Infection Prevention and Control Lead About the Role Were looking for an experienced and passionate Infection Prevention and Control (IPC) Lead to join our Quality, Safety and Governance team based in either Ashford, Norwich or Ipswich. This is a pivotal leadership role at IC24, where you will take the lead on Infection Prevention and Control across the organisation, helping to protect patients, colleagues and communities by ensuring the highest standards of IPC practice are embedded across all services. Working closely with clinical leaders, operational teams and system partners, you will provide expert advice, strategic leadership and assurance on all aspects of infection prevention and control.You will play a key role in reducing healthcare-associated infections, strengthening outbreak preparedness and ensuring IC24 remains compliant with national guidance and best practice. Reporting to the Director of Clinical Governance, this role offers the opportunity to make a meaningful impact in a values-driven social enterprise committed to patient safety, quality and continuous improvement. What Youll Be Doing Providing strategic and professional leadership for Infection Prevention and Control across IC24 Leading the development, review and implementation of IPC policies in line with the National Infection Prevention and Control Manual (NIPCM) Overseeing surveillance of alert organisms and healthcare-associated infections (HCAIs) Supporting and contributing to the investigation and management of infection incidents and outbreaks, including participation in Outbreak Control Teams where required Leading and supporting root cause analysis and learning from infection-related incidents Developing and delivering IPC audit programmes and reporting findings to drive service improvement Educating, advising and influencing clinical and non-clinical colleagues to ensure evidence-based IPC practice Producing regular reports, including contributions to the Annual Infection Control Programme and Annual Infection Control Report Working collaboratively with internal teams and external partners including ICBs, Public Health and local authorities Ensuring a risk-based approach to IPC that places patient safety at the centre of decision-making About You You are an experienced IPC professional with the confidence and credibility to lead across a complex healthcare organisation. You combine specialist clinical knowledge with strong communication skills and a collaborative approach. Were looking for someone who is: A registered healthcare professional (NMC or HCPC) Experienced in Infection Prevention and Control at a senior or specialist level Knowledgeable in surveillance, audit, outbreak management and policy development Confident working autonomously while influencing practice across diverse teams A clear and effective communicator, both verbally and in writing Organised, adaptable and able to manage competing priorities A post-registration qualification in Infection Prevention and Control is essential (or a willingness to work towards this). A masters qualification or leadership/management training is desirable. Why IC24? Were a major not-for-profit NHS primary care social enterprise, delivering innovative services that improve access to care and reduce pressure on secondary care. Every surplus we generate is reinvested into our people, services and communities. At IC24, youll find: A supportive and inclusive culture focused on learning and improvement The opportunity to influence patient safety and quality across a complex health system A leadership team committed to collaboration, innovation and values-led care Work that genuinely makes a difference to patients and communities Additional Information Location:Ashford, Norwich or Ipswich (with travel across IC24 services as required) Hours:18.75 hours per week Days:Tuesdays & another of your choosing Contract:Permanent Salary:£32,831.25 per annum / pro rata Benefits include: Additional annual leave above the statutory minimum based on service Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Ongoing learning and development opportunities Access to Blue Light Card and NHS Discount Schemes Membership to our reward and discount platform Ready to Make a Difference? If youre an experienced Infection Prevention and Control professional who is passionate about patient safety and system-wide improvement, wed love to hear from you. We celebrate brave ideas and brave people. Apply now atcareers.ic24.org.uk. JBRP1_UKTJ
Infection Prevention Control Lead
Integrated Care 24
Dec 18, 2025
Full time
Infection Prevention and Control Lead About the Role Were looking for an experienced and passionate Infection Prevention and Control (IPC) Lead to join our Quality, Safety and Governance team based in either Ashford, Norwich or Ipswich. This is a pivotal leadership role at IC24, where you will take the lead on Infection Prevention and Control across the organisation, helping to protect patients, colleagues and communities by ensuring the highest standards of IPC practice are embedded across all services. Working closely with clinical leaders, operational teams and system partners, you will provide expert advice, strategic leadership and assurance on all aspects of infection prevention and control.You will play a key role in reducing healthcare-associated infections, strengthening outbreak preparedness and ensuring IC24 remains compliant with national guidance and best practice. Reporting to the Director of Clinical Governance, this role offers the opportunity to make a meaningful impact in a values-driven social enterprise committed to patient safety, quality and continuous improvement. What Youll Be Doing Providing strategic and professional leadership for Infection Prevention and Control across IC24 Leading the development, review and implementation of IPC policies in line with the National Infection Prevention and Control Manual (NIPCM) Overseeing surveillance of alert organisms and healthcare-associated infections (HCAIs) Supporting and contributing to the investigation and management of infection incidents and outbreaks, including participation in Outbreak Control Teams where required Leading and supporting root cause analysis and learning from infection-related incidents Developing and delivering IPC audit programmes and reporting findings to drive service improvement Educating, advising and influencing clinical and non-clinical colleagues to ensure evidence-based IPC practice Producing regular reports, including contributions to the Annual Infection Control Programme and Annual Infection Control Report Working collaboratively with internal teams and external partners including ICBs, Public Health and local authorities Ensuring a risk-based approach to IPC that places patient safety at the centre of decision-making About You You are an experienced IPC professional with the confidence and credibility to lead across a complex healthcare organisation. You combine specialist clinical knowledge with strong communication skills and a collaborative approach. Were looking for someone who is: A registered healthcare professional (NMC or HCPC) Experienced in Infection Prevention and Control at a senior or specialist level Knowledgeable in surveillance, audit, outbreak management and policy development Confident working autonomously while influencing practice across diverse teams A clear and effective communicator, both verbally and in writing Organised, adaptable and able to manage competing priorities A post-registration qualification in Infection Prevention and Control is essential (or a willingness to work towards this). A masters qualification or leadership/management training is desirable. Why IC24? Were a major not-for-profit NHS primary care social enterprise, delivering innovative services that improve access to care and reduce pressure on secondary care. Every surplus we generate is reinvested into our people, services and communities. At IC24, youll find: A supportive and inclusive culture focused on learning and improvement The opportunity to influence patient safety and quality across a complex health system A leadership team committed to collaboration, innovation and values-led care Work that genuinely makes a difference to patients and communities Additional Information Location:Ashford, Norwich or Ipswich (with travel across IC24 services as required) Hours:18.75 hours per week Days:Tuesdays & another of your choosing Contract:Permanent Salary:£32,831.25 per annum / pro rata Benefits include: Additional annual leave above the statutory minimum based on service Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Ongoing learning and development opportunities Access to Blue Light Card and NHS Discount Schemes Membership to our reward and discount platform Ready to Make a Difference? If youre an experienced Infection Prevention and Control professional who is passionate about patient safety and system-wide improvement, wed love to hear from you. We celebrate brave ideas and brave people. Apply now atcareers.ic24.org.uk. JBRP1_UKTJ
Manager, Clinical Outsourcing
Jazz Pharmaceuticals Cambridge, Cambridgeshire
Dec 18, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical outsourcing will manage the clinical trial outsourcing for Jazz Pharmaceuticals' clinical development programs across clinical study phases pre- and post-authorization. Under the direction of the Associate Director, Clinical Outsourcing s/he is responsible for the vendor evaluation and selection, contract negotiation and maintenance, and financial management processes in support of Jazz' clinical studies. Essential Functions Assist Associate Director and senior leadership in the management of the outsourcing, vendor selection and clinical contracts process Generate RFIs, RFPs, and contract templates Negotiate and maintain clinical development contracts, including vendor CDAs, MSAs investigator meeting agreements, Statements of Works for external clinical service providers, consultant agreements and specialty vendor contracts Oversee CRO/FSP activities in regard to CDAs, vendor Statements of Work and clinical site agreements Submit purchase requisitions and manage contract approvals through Jazz's S2P system Interface with cross-functional teams, including legal, procurement, compliance and clinical operations functions in selection and management of vendors and study sites Manage selection process and develop strong relationships with vendors in conjunction with cross-functional teams Organize bid defense meetings as required Develop and maintain tracking tools (spreadsheets, databases, etc.), Attend team meetings as appropriate, represent Clinical outsourcing on cross-functional clinical trial working group meetings. Assist in the monthly accrual process and financial reporting for projects Assist Director with departmental process improvements as needed Work in collaboration with Compliance on FMV; May help train individual contributor/professional employees Required Knowledge, Skills, and Abilities Bachelor's degree with three years of clinical outsourcing experience Excellent verbal, written and interpersonal communication skills in a dynamic and growing organization Experience generating RFPs, RFIs, and study budget/contract templates Proven track record negotiating contracts and budgets with both U.S. and international vendors In-depth knowledge of compliance and legal issues related to the conduct of clinical trials phase 1 - 3. Experience with post authorization phase 4 preferred. Experience managing CROs, central laboratories, and other clinical study vendors, including trial sites a plus. Understanding of international clinical pharmaceutical standards, ICH/GCP guidelines and regulatory compliance issues Working knowledge of clinical trial functions, including clinical operations, data management, biostatistics, regulatory and drug safety Ability to prioritize and handle multiple tasks simultaneously Maintain up to date information on changing healthcare regulations affecting clinical trial payments Jazz values are Passion, Innovation, Collaboration and Integrity and Pursuit of Excellence! This is highly valued in our employees. Some limited travel may be required Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Manager, Clinical Outsourcing
Jazz Pharmaceuticals
Dec 18, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical outsourcing will manage the clinical trial outsourcing for Jazz Pharmaceuticals' clinical development programs across clinical study phases pre- and post-authorization. Under the direction of the Associate Director, Clinical Outsourcing s/he is responsible for the vendor evaluation and selection, contract negotiation and maintenance, and financial management processes in support of Jazz' clinical studies. Essential Functions Assist Associate Director and senior leadership in the management of the outsourcing, vendor selection and clinical contracts process Generate RFIs, RFPs, and contract templates Negotiate and maintain clinical development contracts, including vendor CDAs, MSAs investigator meeting agreements, Statements of Works for external clinical service providers, consultant agreements and specialty vendor contracts Oversee CRO/FSP activities in regard to CDAs, vendor Statements of Work and clinical site agreements Submit purchase requisitions and manage contract approvals through Jazz's S2P system Interface with cross-functional teams, including legal, procurement, compliance and clinical operations functions in selection and management of vendors and study sites Manage selection process and develop strong relationships with vendors in conjunction with cross-functional teams Organize bid defense meetings as required Develop and maintain tracking tools (spreadsheets, databases, etc.), Attend team meetings as appropriate, represent Clinical outsourcing on cross-functional clinical trial working group meetings. Assist in the monthly accrual process and financial reporting for projects Assist Director with departmental process improvements as needed Work in collaboration with Compliance on FMV; May help train individual contributor/professional employees Required Knowledge, Skills, and Abilities Bachelor's degree with three years of clinical outsourcing experience Excellent verbal, written and interpersonal communication skills in a dynamic and growing organization Experience generating RFPs, RFIs, and study budget/contract templates Proven track record negotiating contracts and budgets with both U.S. and international vendors In-depth knowledge of compliance and legal issues related to the conduct of clinical trials phase 1 - 3. Experience with post authorization phase 4 preferred. Experience managing CROs, central laboratories, and other clinical study vendors, including trial sites a plus. Understanding of international clinical pharmaceutical standards, ICH/GCP guidelines and regulatory compliance issues Working knowledge of clinical trial functions, including clinical operations, data management, biostatistics, regulatory and drug safety Ability to prioritize and handle multiple tasks simultaneously Maintain up to date information on changing healthcare regulations affecting clinical trial payments Jazz values are Passion, Innovation, Collaboration and Integrity and Pursuit of Excellence! This is highly valued in our employees. Some limited travel may be required Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Associate Director, EE Operations Lead - 12 Months Maternity Cover
Jazz Pharmaceuticals Harrow, Middlesex
Dec 18, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Associate Director, EE Operations Lead - 12 Months Maternity Cover
Jazz Pharmaceuticals
Dec 18, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Associate Director, EE Operations Lead - 12 Months Maternity Cover
Jazz Pharmaceuticals Croydon, London
Dec 18, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Associate Director, EE Operations Lead - 12 Months Maternity Cover
Jazz Pharmaceuticals Bromley, Kent
Dec 18, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Associate Director, EE Operations Lead - 12 Months Maternity Cover
Jazz Pharmaceuticals Ilford, Essex
Dec 18, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details