White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the organisation on an extensive range of initiatives, from designing new products and services for our customers to cultural transformation and shaping our long term business strategy. We take a rigorous approach to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of the business by engaging with your stakeholders, such as creating & hosting workshops to uncover where research can have the most impact. Be able to clearly explain your reasoning behind chosen research approach & methodology to not only other researchers, but also those less familiar with research. Work with both straightforward asks & ambiguous problem areas, identifying the appropriate methodology to use for specific research objectives Lead research projects that contribute to the desirability, usefulness, and usability of our products, responding to strategy and delivery teams across the business. Conduct hands-on user research studies (e.g. usability testing, user interviews, surveys, conjoint analysis, diary studies, etc.). Present and communicate actionable findings clearly and effectively across the business in engaging and useful formats. Partner closely with product management, design, and technology teams to integrate research into the product lifecycle & measure impact. Mentor and elevate junior researchers, contributing to the growth of the UX research team and its best practices. Lead on company-wide activities to build empathy for our current and future customers. What we're looking for Proven ability to plan and guide generative and evaluative research to uncover new insights and validate concepts, producing actionable insights that can be picked up by business, product, and design partners. Strong stakeholder management. Ability to understand the needs of different areas of the business, effectively communicate project goals & meet deadlines Has experience with both qualitative & quantitative research methodologies, and has a mixed method mindset. A drive to consolidate, document and present research findings, often from multiple sources, in short, concise, actionable, compelling stories to a wide range of audiences Capacity to adapt existing research methods to the organisation's needs. Experience managing multiple projects end-to-end, simultaneously. Hands-on research skills, as well as experience working with external vendors where required. Strong organisational skills and proactivity in coordinating teams and processes towards meeting deadlines Desire and curiosity to learn about credit and lending. Motivation to help build a rigorous user research practice with a strong commercial backbone. A deep understanding and empathy for user needs and experiences. Experience of working in financial services or other regulated industries is a plus. Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 19, 2025
Full time
White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the organisation on an extensive range of initiatives, from designing new products and services for our customers to cultural transformation and shaping our long term business strategy. We take a rigorous approach to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of the business by engaging with your stakeholders, such as creating & hosting workshops to uncover where research can have the most impact. Be able to clearly explain your reasoning behind chosen research approach & methodology to not only other researchers, but also those less familiar with research. Work with both straightforward asks & ambiguous problem areas, identifying the appropriate methodology to use for specific research objectives Lead research projects that contribute to the desirability, usefulness, and usability of our products, responding to strategy and delivery teams across the business. Conduct hands-on user research studies (e.g. usability testing, user interviews, surveys, conjoint analysis, diary studies, etc.). Present and communicate actionable findings clearly and effectively across the business in engaging and useful formats. Partner closely with product management, design, and technology teams to integrate research into the product lifecycle & measure impact. Mentor and elevate junior researchers, contributing to the growth of the UX research team and its best practices. Lead on company-wide activities to build empathy for our current and future customers. What we're looking for Proven ability to plan and guide generative and evaluative research to uncover new insights and validate concepts, producing actionable insights that can be picked up by business, product, and design partners. Strong stakeholder management. Ability to understand the needs of different areas of the business, effectively communicate project goals & meet deadlines Has experience with both qualitative & quantitative research methodologies, and has a mixed method mindset. A drive to consolidate, document and present research findings, often from multiple sources, in short, concise, actionable, compelling stories to a wide range of audiences Capacity to adapt existing research methods to the organisation's needs. Experience managing multiple projects end-to-end, simultaneously. Hands-on research skills, as well as experience working with external vendors where required. Strong organisational skills and proactivity in coordinating teams and processes towards meeting deadlines Desire and curiosity to learn about credit and lending. Motivation to help build a rigorous user research practice with a strong commercial backbone. A deep understanding and empathy for user needs and experiences. Experience of working in financial services or other regulated industries is a plus. Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the organisation on an extensive range of initiatives, from designing new products and services for our customers to cultural transformation and shaping our long term business strategy. We take a rigorous approach to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of the business by engaging with your stakeholders, such as creating & hosting workshops to uncover where research can have the most impact. Be able to clearly explain your reasoning behind chosen research approach & methodology to not only other researchers, but also those less familiar with research. Work with both straightforward asks & ambiguous problem areas, identifying the appropriate methodology to use for specific research objectives Lead research projects that contribute to the desirability, usefulness, and usability of our products, responding to strategy and delivery teams across the business. Conduct hands-on user research studies (e.g. usability testing, user interviews, surveys, conjoint analysis, diary studies, etc.). Present and communicate actionable findings clearly and effectively across the business in engaging and useful formats. Partner closely with product management, design, and technology teams to integrate research into the product lifecycle & measure impact. Mentor and elevate junior researchers, contributing to the growth of the UX research team and its best practices. Lead on company-wide activities to build empathy for our current and future customers. What we're looking for Proven ability to plan and guide generative and evaluative research to uncover new insights and validate concepts, producing actionable insights that can be picked up by business, product, and design partners. Strong stakeholder management. Ability to understand the needs of different areas of the business, effectively communicate project goals & meet deadlines Has experience with both qualitative & quantitative research methodologies, and has a mixed method mindset. A drive to consolidate, document and present research findings, often from multiple sources, in short, concise, actionable, compelling stories to a wide range of audiences Capacity to adapt existing research methods to the organisation's needs. Experience managing multiple projects end-to-end, simultaneously. Hands-on research skills, as well as experience working with external vendors where required. Strong organisational skills and proactivity in coordinating teams and processes towards meeting deadlines Desire and curiosity to learn about credit and lending. Motivation to help build a rigorous user research practice with a strong commercial backbone. A deep understanding and empathy for user needs and experiences. Experience of working in financial services or other regulated industries is a plus. Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 17, 2025
Full time
White Collar Factory (95009), United Kingdom, London, London Senior UX Researcher We are looking for a Senior User Researcher to join our Research team. Our Research team is at the heart of driving customer centricity in the business, helping Capital One identify and translate our customer needs into opportunities we can invest in. We work across the organisation on an extensive range of initiatives, from designing new products and services for our customers to cultural transformation and shaping our long term business strategy. We take a rigorous approach to assessing the impact of our decisions, investing in monitoring and tools that allow us to gauge our impact and evaluate how well we are meeting our mission. The Research team is critical to this. Our team combines quantitative and qualitative measures, mixing methods and creatively designing new forms of enquiry to suit our customers and our business agenda. The research team helps drive tactical insight to help us optimise and improve existing products and service offerings, but also underpins our long-term view, working very closely with product, business, and design strategy in bringing behavioural insights into our planning and future goals. What you'll do Develop a roadmap of work across your dedicated areas of the business by engaging with your stakeholders, such as creating & hosting workshops to uncover where research can have the most impact. Be able to clearly explain your reasoning behind chosen research approach & methodology to not only other researchers, but also those less familiar with research. Work with both straightforward asks & ambiguous problem areas, identifying the appropriate methodology to use for specific research objectives Lead research projects that contribute to the desirability, usefulness, and usability of our products, responding to strategy and delivery teams across the business. Conduct hands-on user research studies (e.g. usability testing, user interviews, surveys, conjoint analysis, diary studies, etc.). Present and communicate actionable findings clearly and effectively across the business in engaging and useful formats. Partner closely with product management, design, and technology teams to integrate research into the product lifecycle & measure impact. Mentor and elevate junior researchers, contributing to the growth of the UX research team and its best practices. Lead on company-wide activities to build empathy for our current and future customers. What we're looking for Proven ability to plan and guide generative and evaluative research to uncover new insights and validate concepts, producing actionable insights that can be picked up by business, product, and design partners. Strong stakeholder management. Ability to understand the needs of different areas of the business, effectively communicate project goals & meet deadlines Has experience with both qualitative & quantitative research methodologies, and has a mixed method mindset. A drive to consolidate, document and present research findings, often from multiple sources, in short, concise, actionable, compelling stories to a wide range of audiences Capacity to adapt existing research methods to the organisation's needs. Experience managing multiple projects end-to-end, simultaneously. Hands-on research skills, as well as experience working with external vendors where required. Strong organisational skills and proactivity in coordinating teams and processes towards meeting deadlines Desire and curiosity to learn about credit and lending. Motivation to help build a rigorous user research practice with a strong commercial backbone. A deep understanding and empathy for user needs and experiences. Experience of working in financial services or other regulated industries is a plus. Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Overview APPLY VIA THIS LINK (DO NOT USE THE BLUE APPLY BUTTON) Aspect Capital is an award-winning systematic hedge fund based in London that manages over $8 billion of client assets, where technology is an integral part of our business. We are seeking a highly skilled Quantitative Developer to join our team, contributing to the development and maintenance of key investment infrastructure and analytics. This role involves collaborating with quantitative researchers and traders to design and implement scalable solutions, addressing complex business needs related to loading financial data, risk management, and backtesting. You will be working within a dynamic, fast-paced environment, supporting cross-functional teams across multiple investment platforms. APPLY VIA THIS LINK (DO NOT USE THE BLUE APPLY BUTTON) Agency Name: LGBT Great Agency contact first name: LGBT Agency contact last name: Great Agency contact email: Candidate reference ID: This is your name Essential Skills & Experience 3-8 years of professional experience in software development, specializing in Python. Hands-on experience with continuous integration and delivery systems (e.g., Jenkins, GitLab CI/CD) and a strong understanding of Software Development Life Cycle (SDLC) best practices. Knowledge of SQL for database management and query optimization. Proficiency in Linux and Docker, including system administration and containerization for deployment and scaling. Preferred Skills & Experience Deep understanding of futures asset classes and their application in systematic trading. Experience in developing financial backtesting systems for quantitative strategies. Matlab experience is a plus. Job Responsibilities Develop and maintain critical components of the investment infrastructure, including the data interface layer, central risk calculations, and backtesting frameworks utilized by diverse investment teams. Work closely with quantitative researchers and traders to engineer robust solutions for business challenges. Provide production-level support to key systems, ensuring their continued functionality and reliability. If this role sounds of interest, we would love to hear from you.
Nov 09, 2025
Full time
Overview APPLY VIA THIS LINK (DO NOT USE THE BLUE APPLY BUTTON) Aspect Capital is an award-winning systematic hedge fund based in London that manages over $8 billion of client assets, where technology is an integral part of our business. We are seeking a highly skilled Quantitative Developer to join our team, contributing to the development and maintenance of key investment infrastructure and analytics. This role involves collaborating with quantitative researchers and traders to design and implement scalable solutions, addressing complex business needs related to loading financial data, risk management, and backtesting. You will be working within a dynamic, fast-paced environment, supporting cross-functional teams across multiple investment platforms. APPLY VIA THIS LINK (DO NOT USE THE BLUE APPLY BUTTON) Agency Name: LGBT Great Agency contact first name: LGBT Agency contact last name: Great Agency contact email: Candidate reference ID: This is your name Essential Skills & Experience 3-8 years of professional experience in software development, specializing in Python. Hands-on experience with continuous integration and delivery systems (e.g., Jenkins, GitLab CI/CD) and a strong understanding of Software Development Life Cycle (SDLC) best practices. Knowledge of SQL for database management and query optimization. Proficiency in Linux and Docker, including system administration and containerization for deployment and scaling. Preferred Skills & Experience Deep understanding of futures asset classes and their application in systematic trading. Experience in developing financial backtesting systems for quantitative strategies. Matlab experience is a plus. Job Responsibilities Develop and maintain critical components of the investment infrastructure, including the data interface layer, central risk calculations, and backtesting frameworks utilized by diverse investment teams. Work closely with quantitative researchers and traders to engineer robust solutions for business challenges. Provide production-level support to key systems, ensuring their continued functionality and reliability. If this role sounds of interest, we would love to hear from you.
You can view our cookie policySenior User Experience Designer page is loaded Senior User Experience Designerremote type: Hybridlocations: UK - Cambridge (PQ): R16-Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ134017We are looking for a Senior UX Designer to join our global UX team and help crafting intuitive and engaging digital experiencesAs a Senior User Experience Designer, you will work closely with users and internal stakeholders to design expectational user experiences across a suite of tools that support scholarly research, funding and publishing. You will also work to accomplish product and business objectives, and with the software development staff to convey requirements, understand and work within technical constraints, and optimize the efficiency and quality of design implementations.Bring your empathy and analytical skills to understand customer journeys and leverage user feedback and data for continuous improvement. Collaborate closely with product owners and tech leads across all stages of the design process-from conception to implementation-to ensure consistency, coherence, and user-centered design in everything you create.If you're ready to make an impact, we'd love to hear from you! About You - experience, education, skills, and accomplishments Bachelor's degree in a related field such as Library Science, Human-Computer Interaction, Computer Science, Cognitive Psychology, Graphic Design, Visual Communications, or equivalent combination of education and experience. At least 5 years of experience in a design-related discipline 3+ years' experience in rapid wire-framing and prototyping tools, with strong preference for experience in Figma Familiarity with front-end development technologies such as Angular is a plus A portfolio demonstrating your experience creating great user-centered designs Adept in the design and documentation of complex interfaces Expertise in modern visual and interactive product design, specifically modern web technologies Solid experience and competency performing and analyzing usability research It would be great if you also had Master's degree in design Previous experience with accessibility standards (W3C WAI guidelines) Experience working in the Academic Research & Publishing space Foundational knowledge of web technologies, including their capabilities and limitations (HTML, CSS, XML, JavaScript, etc.) Identify user needs and requirements by working closely with internal and external stakeholders Translate requirements into highly usable, efficient and delightful user interface designs: + Design and specify product experience concepts using iterative design techniques, including persona creation, journey mapping, customer research and usability testing. + Participate in design and implementation reviews. + Create wireframes, prototypes, information architecture, pattern libraries, standards and guidelines. + Analyze quantitative and qualitative data and identify additional research needs as well as effectively communicate research findings. + Specify design and interaction requirements for development teams. + Collaborate with development teams to ensure consistent and standardized designs across our products. Maintain and enhance our product design systems, effectively collaborating with development teams to bring designs to life in our end products Plan and manage time appropriately to deliver high quality work on time About the Team Our Team of 30 UX Designers and Researchers is passionate about our users of the products we create to support our Academic and Government market segment. We are highly valued by our product and technology partners across our segment who look to the UX team to bring their expertise and user knowledge to strategic problems and initiatives that impact learning and research across the world. We collaborate across multiple countries and have a strong team culture of shared growth and learning. Hours of Work This is a full-time permanent position based in UK and will require hybrid working in our London or Cambridge offices (2 days per week in office, rest of week remote). This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours. Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
Nov 09, 2025
Full time
You can view our cookie policySenior User Experience Designer page is loaded Senior User Experience Designerremote type: Hybridlocations: UK - Cambridge (PQ): R16-Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ134017We are looking for a Senior UX Designer to join our global UX team and help crafting intuitive and engaging digital experiencesAs a Senior User Experience Designer, you will work closely with users and internal stakeholders to design expectational user experiences across a suite of tools that support scholarly research, funding and publishing. You will also work to accomplish product and business objectives, and with the software development staff to convey requirements, understand and work within technical constraints, and optimize the efficiency and quality of design implementations.Bring your empathy and analytical skills to understand customer journeys and leverage user feedback and data for continuous improvement. Collaborate closely with product owners and tech leads across all stages of the design process-from conception to implementation-to ensure consistency, coherence, and user-centered design in everything you create.If you're ready to make an impact, we'd love to hear from you! About You - experience, education, skills, and accomplishments Bachelor's degree in a related field such as Library Science, Human-Computer Interaction, Computer Science, Cognitive Psychology, Graphic Design, Visual Communications, or equivalent combination of education and experience. At least 5 years of experience in a design-related discipline 3+ years' experience in rapid wire-framing and prototyping tools, with strong preference for experience in Figma Familiarity with front-end development technologies such as Angular is a plus A portfolio demonstrating your experience creating great user-centered designs Adept in the design and documentation of complex interfaces Expertise in modern visual and interactive product design, specifically modern web technologies Solid experience and competency performing and analyzing usability research It would be great if you also had Master's degree in design Previous experience with accessibility standards (W3C WAI guidelines) Experience working in the Academic Research & Publishing space Foundational knowledge of web technologies, including their capabilities and limitations (HTML, CSS, XML, JavaScript, etc.) Identify user needs and requirements by working closely with internal and external stakeholders Translate requirements into highly usable, efficient and delightful user interface designs: + Design and specify product experience concepts using iterative design techniques, including persona creation, journey mapping, customer research and usability testing. + Participate in design and implementation reviews. + Create wireframes, prototypes, information architecture, pattern libraries, standards and guidelines. + Analyze quantitative and qualitative data and identify additional research needs as well as effectively communicate research findings. + Specify design and interaction requirements for development teams. + Collaborate with development teams to ensure consistent and standardized designs across our products. Maintain and enhance our product design systems, effectively collaborating with development teams to bring designs to life in our end products Plan and manage time appropriately to deliver high quality work on time About the Team Our Team of 30 UX Designers and Researchers is passionate about our users of the products we create to support our Academic and Government market segment. We are highly valued by our product and technology partners across our segment who look to the UX team to bring their expertise and user knowledge to strategic problems and initiatives that impact learning and research across the world. We collaborate across multiple countries and have a strong team culture of shared growth and learning. Hours of Work This is a full-time permanent position based in UK and will require hybrid working in our London or Cambridge offices (2 days per week in office, rest of week remote). This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours. Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.Whether it's providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world's greatest breakthroughs by harnessing the power of human ingenuity.For more information, please visit
About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the user research platform in UX Tools' Design Tools Survey-and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values. Please note that this role is open exclusively to candidates based in United Kingdom, Portugal, or within the Eastern Time Zone in the United States or Canada. Due to the nature of our work and collaboration requirements, applications from other locations will not be considered. We appreciate your understanding and interest! About The Role We're looking for a Senior Product Manager to drive key product initiatives in building Maze's research-grade AI assistant, contributing to study creation, recruitment, collection, analysis, and synthesis. You'll work on end-to-end outcomes within a cross-functional pod. This role involves working on customer-facing AI features that enhance user research experiences from study creation to insight generation. This role involves advancing prompt engineering and LLM-powered product experiences, contributing to scalable, automated research workflows. In this role, you will: Spend a lot of time with our customers and users to deeply understand their needs Develop key parts of our product roadmap, marrying customers' needs with our product vision Partner with your team by providing context, setting direction, and building alignment Drive customer-focused decisions, clear prioritization, and efficient execution Coordinate cross-functionally with engineering, go-to-market teams, and other key stakeholders across the company Contribute to processes that will scale as our team and company go through rapid growth Operate as a force-multiplier: mentor PMs, elevate product quality, and raise the bar for product thinking, speed, and decision rigor Help the company operate quickly; iterate with real users, and make pragmatic calls that balance craft, risk, and impact We are seeking a Senior Product Manager who demonstrates: Product Management Experience: You have 4+ years as a Product Manager in a B2B or B2B2C SaaS environment (bonus points for AI/ML experience) Data-Driven Approach: Strong ability to leverage quantitative (metrics, analytics) and qualitative (research, user feedback) data for product prioritization and decision-making Customer-Centricity: Deep customer empathy and strong product craft, coupled with meticulous attention to detail Adaptability & Impact: A track record of shipping and successfully launching products in ambiguous and evolving landscapes Exceptional Communication: Outstanding written and verbal communication skills. Experience delivering results by taking initiative, owning outcomes, and consistently delivering high-quality work Collaborative Spirit: Effective collaboration with cross-functional partners Growth Mindset: A mission-first approach, understanding that success is measured by the product and team's achievements What's exciting: In this role you will report directly to the product director and work closely with a fully remote, cross-functional, and dynamic team distributed across the US and EU. You will join a team of senior product managers who are passionate about product development and the craft of product discovery. Your role will involve collaborating with our diverse team to drive product strategy, overview development, and go-to-market launches, and ultimately shape the future of Maze's business. Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here. Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.
Nov 07, 2025
Full time
About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the user research platform in UX Tools' Design Tools Survey-and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values. Please note that this role is open exclusively to candidates based in United Kingdom, Portugal, or within the Eastern Time Zone in the United States or Canada. Due to the nature of our work and collaboration requirements, applications from other locations will not be considered. We appreciate your understanding and interest! About The Role We're looking for a Senior Product Manager to drive key product initiatives in building Maze's research-grade AI assistant, contributing to study creation, recruitment, collection, analysis, and synthesis. You'll work on end-to-end outcomes within a cross-functional pod. This role involves working on customer-facing AI features that enhance user research experiences from study creation to insight generation. This role involves advancing prompt engineering and LLM-powered product experiences, contributing to scalable, automated research workflows. In this role, you will: Spend a lot of time with our customers and users to deeply understand their needs Develop key parts of our product roadmap, marrying customers' needs with our product vision Partner with your team by providing context, setting direction, and building alignment Drive customer-focused decisions, clear prioritization, and efficient execution Coordinate cross-functionally with engineering, go-to-market teams, and other key stakeholders across the company Contribute to processes that will scale as our team and company go through rapid growth Operate as a force-multiplier: mentor PMs, elevate product quality, and raise the bar for product thinking, speed, and decision rigor Help the company operate quickly; iterate with real users, and make pragmatic calls that balance craft, risk, and impact We are seeking a Senior Product Manager who demonstrates: Product Management Experience: You have 4+ years as a Product Manager in a B2B or B2B2C SaaS environment (bonus points for AI/ML experience) Data-Driven Approach: Strong ability to leverage quantitative (metrics, analytics) and qualitative (research, user feedback) data for product prioritization and decision-making Customer-Centricity: Deep customer empathy and strong product craft, coupled with meticulous attention to detail Adaptability & Impact: A track record of shipping and successfully launching products in ambiguous and evolving landscapes Exceptional Communication: Outstanding written and verbal communication skills. Experience delivering results by taking initiative, owning outcomes, and consistently delivering high-quality work Collaborative Spirit: Effective collaboration with cross-functional partners Growth Mindset: A mission-first approach, understanding that success is measured by the product and team's achievements What's exciting: In this role you will report directly to the product director and work closely with a fully remote, cross-functional, and dynamic team distributed across the US and EU. You will join a team of senior product managers who are passionate about product development and the craft of product discovery. Your role will involve collaborating with our diverse team to drive product strategy, overview development, and go-to-market launches, and ultimately shape the future of Maze's business. Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here. Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.
Our Quantitative Developers are the enablers of our success. They work side-by-side with our researchers to realise their ideas in global financial markets. They work at the bleeding-edge with immense compute power at their fingertips to achieve our aim: predicting the future. The core tech stack is C# and Python, productionised in our own datacentres. Areas of focus Trading systems - reliable and performant systems able to trade 24/6 for our customers, with real money at stake Modelling - building core capabilities and assisting quant researchers in our cutting edge prediction capabilities Simulation - back-testing frameworks for validating the strategies our researchers produce and for assessing their ongoing performance Research tooling - front-end UX and workflow for our quant researchers Performance and scalability - optimising our trading and research systems to unlock new capabilities
Nov 01, 2025
Full time
Our Quantitative Developers are the enablers of our success. They work side-by-side with our researchers to realise their ideas in global financial markets. They work at the bleeding-edge with immense compute power at their fingertips to achieve our aim: predicting the future. The core tech stack is C# and Python, productionised in our own datacentres. Areas of focus Trading systems - reliable and performant systems able to trade 24/6 for our customers, with real money at stake Modelling - building core capabilities and assisting quant researchers in our cutting edge prediction capabilities Simulation - back-testing frameworks for validating the strategies our researchers produce and for assessing their ongoing performance Research tooling - front-end UX and workflow for our quant researchers Performance and scalability - optimising our trading and research systems to unlock new capabilities
Randstad Technologies Recruitment
Newcastle Upon Tyne, Tyne And Wear
Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining, executing, and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of 33 days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. Creating Strategic Deliverables: Creating and maintaining critical user-centered artifacts, including detailed user personas and comprehensive journey maps , to align product strategy. Providing Design Guidance: Offering expert guidance to cross-functional teams, ensuring all design concepts and prototypes meet the requirements for Responsive and Adaptive Design . Stakeholder Advocacy: Actively participating in team discussions, presenting design concepts to stakeholders for review, and persuasively advocating for user needs and data-backed solutions. Demonstrating Tool Expertise: Showcasing Advanced proficiency in User Experience Research Tools and Techniques to streamline research operations and analysis. What We're Looking For You are a seasoned researcher with a proven track record of operating autonomously and providing strategic direction. Essential Skills: Extensive professional experience as a Senior User Researcher, UX Researcher, or Product Researcher. Demonstrated expertise in applying both Qualitative and Quantitative Research methods to drive product decisions. Strong practical knowledge of research and design principles related to Responsive and Adaptive Design . Exceptional ability to synthesize data from various sources into clear, impactful, and easily understood narratives. Ability to act as an independent Subject Matter Expert and provide creative solutions to complex product problems. Excellent collaboration and communication skills for working with Product, Design, and Engineering teams. Mandatory Requirements: Availability to work in Newcastle on a hybrid basis (3 days in office). Must be eligible to pass any necessary pre-employment background checks. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Nov 01, 2025
Contractor
Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining, executing, and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of 33 days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights. Creating Strategic Deliverables: Creating and maintaining critical user-centered artifacts, including detailed user personas and comprehensive journey maps , to align product strategy. Providing Design Guidance: Offering expert guidance to cross-functional teams, ensuring all design concepts and prototypes meet the requirements for Responsive and Adaptive Design . Stakeholder Advocacy: Actively participating in team discussions, presenting design concepts to stakeholders for review, and persuasively advocating for user needs and data-backed solutions. Demonstrating Tool Expertise: Showcasing Advanced proficiency in User Experience Research Tools and Techniques to streamline research operations and analysis. What We're Looking For You are a seasoned researcher with a proven track record of operating autonomously and providing strategic direction. Essential Skills: Extensive professional experience as a Senior User Researcher, UX Researcher, or Product Researcher. Demonstrated expertise in applying both Qualitative and Quantitative Research methods to drive product decisions. Strong practical knowledge of research and design principles related to Responsive and Adaptive Design . Exceptional ability to synthesize data from various sources into clear, impactful, and easily understood narratives. Ability to act as an independent Subject Matter Expert and provide creative solutions to complex product problems. Excellent collaboration and communication skills for working with Product, Design, and Engineering teams. Mandatory Requirements: Availability to work in Newcastle on a hybrid basis (3 days in office). Must be eligible to pass any necessary pre-employment background checks. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! About the role We're looking for a Senior Product Analyst to join our Analytics team and help shape the future of our digital experience across web and app. As a key member of the Analytics team, you'll be embedded within Product squads (including Engineering, Design, and UXR) to surface insights that drive meaningful improvements in our customer journey. You'll partner closely with Product Managers to form hypotheses, design robust experiments, and influence product roadmaps with data-driven recommendations. This is a full time, permanent role with hybrid working. You will be expected on site in our offices in Central London twice per week, with the rest of the time spent working from home. What you'll be doing Partner with Product squads to identify opportunities, run experiments, and deliver insights that drive measurable improvements. Lead end-to-end analysis of key customer journeys, from defining metrics and measurement plans to surfacing actionable recommendations. Ensure experiments are designed and executed with statistical rigour to maximise value and learning. Build scalable frameworks and best practices for experimentation, event tracking, and product analytics. Promote a self-serve analytics culture through documentation, enablement, and cross-team collaboration. Strengthen data infrastructure by working closely with Product, Engineering, Growth, and Data teams. Communicate insights clearly to stakeholders, influencing strategic decisions and continuous product iteration. Share key learnings across analytics and leadership teams to align on performance and opportunities. Who you are Experience 3+ years experience in a Product Analytics role, within an e-commerce or digital consumer environment. Experience analysing customer journeys and translating insights into product improvements. Proven track record in experimentation - from hypothesis formation to post-test analysis. Background in a quantitative discipline (e.g. Mathematics, Statistics, Economics, Computer Science, Engineering). Skills Advanced SQL; Python a plus. Experience with journey and event analytics tools (e.g. Mixpanel, Amplitude, GA4). Proficiency with data visualisation tools (e.g. Looker, Tableau, PowerBI, Metabase). Excellent communication and data storytelling skills. Strong understanding of statistical analysis and experimental design. Critical thinker with a problem-solving mindset. Skilled stakeholder manager who can influence cross-functionally. Highly detail-oriented with strong analytical rigour. Collaborative team player who thrives in dynamic environments. Self-driven and proactive in surfacing insights and opportunities. Why work with us At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Benefits Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
Oct 29, 2025
Full time
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth. Where we are now: We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! About the role We're looking for a Senior Product Analyst to join our Analytics team and help shape the future of our digital experience across web and app. As a key member of the Analytics team, you'll be embedded within Product squads (including Engineering, Design, and UXR) to surface insights that drive meaningful improvements in our customer journey. You'll partner closely with Product Managers to form hypotheses, design robust experiments, and influence product roadmaps with data-driven recommendations. This is a full time, permanent role with hybrid working. You will be expected on site in our offices in Central London twice per week, with the rest of the time spent working from home. What you'll be doing Partner with Product squads to identify opportunities, run experiments, and deliver insights that drive measurable improvements. Lead end-to-end analysis of key customer journeys, from defining metrics and measurement plans to surfacing actionable recommendations. Ensure experiments are designed and executed with statistical rigour to maximise value and learning. Build scalable frameworks and best practices for experimentation, event tracking, and product analytics. Promote a self-serve analytics culture through documentation, enablement, and cross-team collaboration. Strengthen data infrastructure by working closely with Product, Engineering, Growth, and Data teams. Communicate insights clearly to stakeholders, influencing strategic decisions and continuous product iteration. Share key learnings across analytics and leadership teams to align on performance and opportunities. Who you are Experience 3+ years experience in a Product Analytics role, within an e-commerce or digital consumer environment. Experience analysing customer journeys and translating insights into product improvements. Proven track record in experimentation - from hypothesis formation to post-test analysis. Background in a quantitative discipline (e.g. Mathematics, Statistics, Economics, Computer Science, Engineering). Skills Advanced SQL; Python a plus. Experience with journey and event analytics tools (e.g. Mixpanel, Amplitude, GA4). Proficiency with data visualisation tools (e.g. Looker, Tableau, PowerBI, Metabase). Excellent communication and data storytelling skills. Strong understanding of statistical analysis and experimental design. Critical thinker with a problem-solving mindset. Skilled stakeholder manager who can influence cross-functionally. Highly detail-oriented with strong analytical rigour. Collaborative team player who thrives in dynamic environments. Self-driven and proactive in surfacing insights and opportunities. Why work with us At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Benefits Generous equity allocations with significant upside potential 25 Days Holiday (+ all the usual Bank Holidays) Private health insurance, along with extra dental and eye care cover Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Home office allowance Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Introducing User Research at Trainline User Research is central to how we understand our customers, shape product decisions, and drive business growth. Our Lead User Researcher will be embedded within cross functional product teams, working closely with product managers, designers, data scientists, and engineers. User Research at Trainline sits within the wider product and data organisation, collaborating closely with data science, analytics, and UX teams. Our collaborative and autonomous environment offers significant opportunities for personal influence and impact - as the lead researcher, you will drive innovation by shaping research strategy, mentoring other team members, and continuously evolving our approach to understanding customer needs. We're looking for an experienced Lead User Researcher to design and lead a new research program aimed at tracking how well Trainline products support customers in regards to the company's key pillars. This is a high impact, contract role focused on the creation of a cross market, long term program that will enable the company to continuously measure the customer experience, identify and evaluate product improvement opportunities and inform strategic decision making. Working closely with product, commercial and data teams, you will combine qualitative and quantitative research methods to deliver actionable insights that drive business growth. As a Lead User Researcher at Trainline, you will Develop and lead a cross market customer insight program to track and evaluate the Customer Value Proposition, specifically on how the customer experience aligns with Trainline's product vision. Critically review existing customer experience trackers to identify optimisation opportunities and design a coordinated and comprehensive Customer Value Proposition measurement program. Lead mixed methods research projects, triangulating qualitative and quantitative data and contextualising it in the user experience, to provide a holistic view of customers' satisfaction with the product. Collaborate cross functionally with product managers, data scientists and commercial stakeholders to align research objectives with business goals. Partner with analytics and data science teams to define customer experience metrics that complement other existing data sources, to craft comprehensive customer insight. Independently lead end to end research initiatives, ensuring clear alignment, communication of milestones, and measurable business impact. Mentor and coach other researchers, within and beyond your main project's scope, fostering a collaborative and supportive team environment. Translate complex insight into clear, actionable recommendations that inform and influence decisions across product, commercial, and leadership teams. Design scalable research systems and frameworks that elevate research practice. Drive continuous improvement by adopting iterative approaches to project planning, defining key success metrics and pro actively course correcting if needed. Proactively identify new research opportunities emerging from your learning, and participate in roadmap development. We'd love to hear from you if you have 7+ years of applied, hands on, UX or product research experience, ideally within complex, fast paced organisations. Expertise in mixed methods research, with high proficiency in quantitative methods and how to integrate them with qualitative methods, including applied statistics and thematic analysis of large sets of qualitative data. Fluency in interpreting behavioural and attitudinal data. Proven ability to design, launch, and deliver research programs that measure customer experience and product effectiveness. Proven track of proactively and successfully selling and socialising research at all company levels. Strong project management skills with a track record of leading cross functional initiatives across stakeholders (product management, data science, design, and commercial). Experience mentoring and coaching other researchers or stakeholders. Excellent communication skills with the ability to clearly present complex research findings to stakeholders at all levels, including senior management. Highly proactive, self driven and comfortable operating with autonomy and accountability, and skilled at bringing stakeholders and teams on board with new initiatives. Experience in travel, hospitality, e commerce or other data rich complex international products is a plus. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Check us out on LinkedIn, Instagram and Glassdoor!
Oct 29, 2025
Full time
About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Introducing User Research at Trainline User Research is central to how we understand our customers, shape product decisions, and drive business growth. Our Lead User Researcher will be embedded within cross functional product teams, working closely with product managers, designers, data scientists, and engineers. User Research at Trainline sits within the wider product and data organisation, collaborating closely with data science, analytics, and UX teams. Our collaborative and autonomous environment offers significant opportunities for personal influence and impact - as the lead researcher, you will drive innovation by shaping research strategy, mentoring other team members, and continuously evolving our approach to understanding customer needs. We're looking for an experienced Lead User Researcher to design and lead a new research program aimed at tracking how well Trainline products support customers in regards to the company's key pillars. This is a high impact, contract role focused on the creation of a cross market, long term program that will enable the company to continuously measure the customer experience, identify and evaluate product improvement opportunities and inform strategic decision making. Working closely with product, commercial and data teams, you will combine qualitative and quantitative research methods to deliver actionable insights that drive business growth. As a Lead User Researcher at Trainline, you will Develop and lead a cross market customer insight program to track and evaluate the Customer Value Proposition, specifically on how the customer experience aligns with Trainline's product vision. Critically review existing customer experience trackers to identify optimisation opportunities and design a coordinated and comprehensive Customer Value Proposition measurement program. Lead mixed methods research projects, triangulating qualitative and quantitative data and contextualising it in the user experience, to provide a holistic view of customers' satisfaction with the product. Collaborate cross functionally with product managers, data scientists and commercial stakeholders to align research objectives with business goals. Partner with analytics and data science teams to define customer experience metrics that complement other existing data sources, to craft comprehensive customer insight. Independently lead end to end research initiatives, ensuring clear alignment, communication of milestones, and measurable business impact. Mentor and coach other researchers, within and beyond your main project's scope, fostering a collaborative and supportive team environment. Translate complex insight into clear, actionable recommendations that inform and influence decisions across product, commercial, and leadership teams. Design scalable research systems and frameworks that elevate research practice. Drive continuous improvement by adopting iterative approaches to project planning, defining key success metrics and pro actively course correcting if needed. Proactively identify new research opportunities emerging from your learning, and participate in roadmap development. We'd love to hear from you if you have 7+ years of applied, hands on, UX or product research experience, ideally within complex, fast paced organisations. Expertise in mixed methods research, with high proficiency in quantitative methods and how to integrate them with qualitative methods, including applied statistics and thematic analysis of large sets of qualitative data. Fluency in interpreting behavioural and attitudinal data. Proven ability to design, launch, and deliver research programs that measure customer experience and product effectiveness. Proven track of proactively and successfully selling and socialising research at all company levels. Strong project management skills with a track record of leading cross functional initiatives across stakeholders (product management, data science, design, and commercial). Experience mentoring and coaching other researchers or stakeholders. Excellent communication skills with the ability to clearly present complex research findings to stakeholders at all levels, including senior management. Highly proactive, self driven and comfortable operating with autonomy and accountability, and skilled at bringing stakeholders and teams on board with new initiatives. Experience in travel, hospitality, e commerce or other data rich complex international products is a plus. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Check us out on LinkedIn, Instagram and Glassdoor!
