SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Mar 25, 2026
Full time
SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Lytham for 28 hours per week on a 12 Month Fixed Term Contract so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check. Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process. Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early. Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Mar 25, 2026
Full time
Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Lytham for 28 hours per week on a 12 Month Fixed Term Contract so we could be the perfect match! What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for: Experience in a customer facing role Supervisory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check. Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process. Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early. Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Inventory Control & Assurance Manager - Fulfilment Centre Baginton, Coventry, UK Job Description Posted Tuesday 30 December 2025 at 01:00 Expires Sunday 1 February 2026 at 00:59 Safeguarding stock integrity, inventory space utilisation and inventory accuracy within a fast-paced, semi-automated books re-commerce fulfilment centre delivering B2C & B2B e-fulfilment logistics. At World of Books, we're on a mission to become the Planet's Bookstore. Our business was founded in 2002 with the purpose of encouraging recycling, minimising waste, and fostering sustainability by giving books a second life. Since then, we've grown into the world's largest seller of used books, providing millions of customers with an affordable way to discover, purchase and enjoy books sustainably. Role Purpose Reporting to the Fulfilment Centre Manager, you will be responsible for leading all inventory control activities including cycle counting, variance resolution, book grading standards and inventory assurance processes ensuring stock accuracy, low shrinkage and strong operational discipline. Our warehouses operate seven days per week with over 500 operatives across day and night shifts. As the Inventory Control & Assurance Manager you'll lead and develop a team of Inventory Team Leader, Senior Inventory Assistants and Inventory Assistants ensuring they deliver high-quality investigations, timely reconciliations and consistent compliance with inventory procedures. You'll also drive continuous improvement, data-driven analysis and cross-functional cooperation to strengthen accuracy, space optimisation and inbound books grading reliability. Working closely with Operations, Finance and Project teams, you'll ensure strong inventory health, controlled space usage and a dependable flow of accurate stock, while contributing S&OP and supply-chain planning insight and providing data-driven guidance to senior leaders for business-wide decision making. Key responsibilities will include: Inventory Leadership & People Management Lead and develop a team of Senior Inventory Assistants and Inventory Assistants ensuring effective performance, accountability and adherence to inventory processes while also identifying future business needs and developing the right systems and processes to support the long-term operational roadmap. Oversee cycle counting programmes, variance investigations and reconciliation activities to uphold high standards of inventory accuracy. Maintain strong operational discipline across all inventory workflows, ensuring stock integrity and consistent execution of SOPs. Inventory Accuracy, Assurance & Shrink Control Own the site's end-to-end inventory assurance framework, ensuring industry-level standards of accuracy and stock reliability while leading year end stock audits. Identify and resolve discrepancies, nil picks and misplaced inventory using root-cause analysis and preventive countermeasures. Reduce shrinkage through structured audits, controls, compliance checks, and loss prevention practices. Space Management & Stock Flow Integrity Ensure inventory storage space is efficiently governed, predictable and optimised for operational needs. Work with Operations and Projects teams to support slotting strategies, space planning and process improvements that maintain efficient site layout and capacity readiness. Quality & Grading of Books Lead and refine the book grading process to ensure accurate, quality-compliant products enter the inventory. Partner with Inbound teams to enhance grading reliability, minimise exceptions, and maintain consistent standards. Cross-Functional Collaboration & Change Delivery Collaborate with Operations, Finance, Projects, Supply, and WMS/Tech teams to resolve issues impacting inventory flow and accuracy. Support transformation initiatives, WMS enhancements, and process changes to strengthen stock control and operational efficiency. Serve as the subject-matter expert on inventory behaviour within the custom WMS environment. Produce clear, insightful reporting on inventory accuracy, grading trends, shrink drivers, nil-pick performance and variance patterns including weekly and monthly presentations to stakeholders on space and inventory performance. Identify improvement opportunities, implement corrective actions, and lead structured root-cause investigations to enhance site performance. Use data-driven insights to support decision-making, including data analysis, KPI development, and performance measurement, to ensure sustainable, preventative improvements. Experience & Qualifications Significant experience in inventory control, stock management or fulfilment operations leadership, with strong financial and P&L acumen. Experience leading inventory teams within fast-paced, semi-automated fulfilment or logistics environments. Strong understanding of cycle counting, variance analysis, reconciliation and root cause methodology. Demonstrable ability to coach, inspire and develop operational teams. Data-driven mindset with strong analytical, investigative and reporting skills, including proficiency with data analytics tools (e.g., Tableau). Experience with industry-leading and bespoke inventory/warehouse systems and best-practice processes. Proven capability in defining and delivering operational and development roadmaps. Effective cross-functional communicator with the ability to influence and collaborate across operational, technical and financial functions. High resilience, calmness under pressure and adaptability within a fast-paced operating environment. A Lean Six Sigma Green Belt qualification, relevant degree and advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) would also be useful. Company Overview We have offices in the UK, US and Hungary, with over 1,000 employees dedicated to continuing to do good, protect the environment and support charities - as reflected in our certified B-Corp status. Our lines of business: World of Books: The UK's largest online retailer of used (and new!) books, reaching customers in over 190 countries through direct-to-consumer channels, marketplaces (e.g. Amazon and eBay) and wholesale partners. In the UK, >50% of sales are through the direct-to-consumer channel, which is also growing at pace in the US. World of Rare Books: Specialists in rare, vintage and first edition books, providing one of Europe's largest collections of pre-ISBN and decorative vintage books. Sell Your Books (SYB): An innovative app-based service enabling customers to scan barcodes or tap ISBN codes from their books for instant valuations and hassle-free resale. World of Books Enterprise: A SaaS product capable of scanning products on an industrial level, enabling organisations such as national charities to sell their books, generate additional revenue for good causes, and enable more items to be reused. Our business model is underpinned by a combination of proprietary and off-the-shelf technology, which enables us to dynamically select and price items. This means we're able to offer customers a unique range of products across a range of channels and at prices that cannot be found elsewhere.
Mar 25, 2026
Full time
Inventory Control & Assurance Manager - Fulfilment Centre Baginton, Coventry, UK Job Description Posted Tuesday 30 December 2025 at 01:00 Expires Sunday 1 February 2026 at 00:59 Safeguarding stock integrity, inventory space utilisation and inventory accuracy within a fast-paced, semi-automated books re-commerce fulfilment centre delivering B2C & B2B e-fulfilment logistics. At World of Books, we're on a mission to become the Planet's Bookstore. Our business was founded in 2002 with the purpose of encouraging recycling, minimising waste, and fostering sustainability by giving books a second life. Since then, we've grown into the world's largest seller of used books, providing millions of customers with an affordable way to discover, purchase and enjoy books sustainably. Role Purpose Reporting to the Fulfilment Centre Manager, you will be responsible for leading all inventory control activities including cycle counting, variance resolution, book grading standards and inventory assurance processes ensuring stock accuracy, low shrinkage and strong operational discipline. Our warehouses operate seven days per week with over 500 operatives across day and night shifts. As the Inventory Control & Assurance Manager you'll lead and develop a team of Inventory Team Leader, Senior Inventory Assistants and Inventory Assistants ensuring they deliver high-quality investigations, timely reconciliations and consistent compliance with inventory procedures. You'll also drive continuous improvement, data-driven analysis and cross-functional cooperation to strengthen accuracy, space optimisation and inbound books grading reliability. Working closely with Operations, Finance and Project teams, you'll ensure strong inventory health, controlled space usage and a dependable flow of accurate stock, while contributing S&OP and supply-chain planning insight and providing data-driven guidance to senior leaders for business-wide decision making. Key responsibilities will include: Inventory Leadership & People Management Lead and develop a team of Senior Inventory Assistants and Inventory Assistants ensuring effective performance, accountability and adherence to inventory processes while also identifying future business needs and developing the right systems and processes to support the long-term operational roadmap. Oversee cycle counting programmes, variance investigations and reconciliation activities to uphold high standards of inventory accuracy. Maintain strong operational discipline across all inventory workflows, ensuring stock integrity and consistent execution of SOPs. Inventory Accuracy, Assurance & Shrink Control Own the site's end-to-end inventory assurance framework, ensuring industry-level standards of accuracy and stock reliability while leading year end stock audits. Identify and resolve discrepancies, nil picks and misplaced inventory using root-cause analysis and preventive countermeasures. Reduce shrinkage through structured audits, controls, compliance checks, and loss prevention practices. Space Management & Stock Flow Integrity Ensure inventory storage space is efficiently governed, predictable and optimised for operational needs. Work with Operations and Projects teams to support slotting strategies, space planning and process improvements that maintain efficient site layout and capacity readiness. Quality & Grading of Books Lead and refine the book grading process to ensure accurate, quality-compliant products enter the inventory. Partner with Inbound teams to enhance grading reliability, minimise exceptions, and maintain consistent standards. Cross-Functional Collaboration & Change Delivery Collaborate with Operations, Finance, Projects, Supply, and WMS/Tech teams to resolve issues impacting inventory flow and accuracy. Support transformation initiatives, WMS enhancements, and process changes to strengthen stock control and operational efficiency. Serve as the subject-matter expert on inventory behaviour within the custom WMS environment. Produce clear, insightful reporting on inventory accuracy, grading trends, shrink drivers, nil-pick performance and variance patterns including weekly and monthly presentations to stakeholders on space and inventory performance. Identify improvement opportunities, implement corrective actions, and lead structured root-cause investigations to enhance site performance. Use data-driven insights to support decision-making, including data analysis, KPI development, and performance measurement, to ensure sustainable, preventative improvements. Experience & Qualifications Significant experience in inventory control, stock management or fulfilment operations leadership, with strong financial and P&L acumen. Experience leading inventory teams within fast-paced, semi-automated fulfilment or logistics environments. Strong understanding of cycle counting, variance analysis, reconciliation and root cause methodology. Demonstrable ability to coach, inspire and develop operational teams. Data-driven mindset with strong analytical, investigative and reporting skills, including proficiency with data analytics tools (e.g., Tableau). Experience with industry-leading and bespoke inventory/warehouse systems and best-practice processes. Proven capability in defining and delivering operational and development roadmaps. Effective cross-functional communicator with the ability to influence and collaborate across operational, technical and financial functions. High resilience, calmness under pressure and adaptability within a fast-paced operating environment. A Lean Six Sigma Green Belt qualification, relevant degree and advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) would also be useful. Company Overview We have offices in the UK, US and Hungary, with over 1,000 employees dedicated to continuing to do good, protect the environment and support charities - as reflected in our certified B-Corp status. Our lines of business: World of Books: The UK's largest online retailer of used (and new!) books, reaching customers in over 190 countries through direct-to-consumer channels, marketplaces (e.g. Amazon and eBay) and wholesale partners. In the UK, >50% of sales are through the direct-to-consumer channel, which is also growing at pace in the US. World of Rare Books: Specialists in rare, vintage and first edition books, providing one of Europe's largest collections of pre-ISBN and decorative vintage books. Sell Your Books (SYB): An innovative app-based service enabling customers to scan barcodes or tap ISBN codes from their books for instant valuations and hassle-free resale. World of Books Enterprise: A SaaS product capable of scanning products on an industrial level, enabling organisations such as national charities to sell their books, generate additional revenue for good causes, and enable more items to be reused. Our business model is underpinned by a combination of proprietary and off-the-shelf technology, which enables us to dynamically select and price items. This means we're able to offer customers a unique range of products across a range of channels and at prices that cannot be found elsewhere.
The Opportunity This is a great career opportunity for a successful and experienced Audio Visual/ IT Brand Manager who is able to manage multiple brands for this successful technology distributor.You will be responsible for managing several technology brands, with a focus on driving revenue and profit growth through your operational expertise. The job provides a great opportunity to play a key role in growing a series of leading Audio Visual and IT brands, develop your entrepreneurial skillset, and enhance your commercial and leadership skills. Responsibilities for the role will include: Vendor Acquisition and Onboarding: o Actively source and recruit new vendors to expand the portfolio, leveraging personal industry networks and relationships to bring high-potential partners on board that align with customer needs and company growth objectives.o Lead the evaluation, negotiation, and onboarding process for new vendors, ensuring seamless integration into distribution channels, including contract terms, initial stock commitments, and compliance with company standards. Stock and Inventory Management: o Oversee stock holding profiles for current and new vendors, including forecasting demand, optimising inventory levels to minimise overstock or shortages, and coordinating with supply chain teams to maintain efficient stock turnover.o Implement data-driven inventory strategies, such as analysing sales data to adjust stock allocations, managing reorder points, and ensuring stock availability supports sales targets while controlling costs. Commercial Management of Vendors: o Drive commercial performance of vendor relationships by negotiating pricing, margins, rebates, and promotional incentives to maximise profitability and competitive positioning in the AV market.o Conduct regular commercial reviews with vendors, addressing performance metrics, resolving disputes, and identifying opportunities for co-funded initiatives like joint marketing or exclusive deals. Internal Promotion and Sales Enablement: o Develop and deliver training programmes, resources, and updates to the sales team on current and new vendors, including product features, competitive advantages, and selling strategies to increase awareness and drive adoption.o Collaborate with sales leadership to create vendor-specific sales tools, such as playbooks, demo kits, or incentive programs, and track the impact on sales performance through metrics like vendor revenue contribution. Work closely with the Marketing and Managing Directors to ensure quality promotions of all new and existing brands in the company portfolio. Identify and research needs, execute research studies and projects, and analyse research in order to identify opportunities Stay current on market trends and competitive activity Establish and maintain brand budgets Define and manage the brand communication strategy using a variety of media Own the development and messaging of the brand narrative Work with the Marketing Director to create, execute, and manage marketing programs and campaigns Based at west side of M4 corridor, the role will be a hybrid one. Salary is doe/neg. circa £45k-£70k p.a. plus car or car allowance and excellent benefits. Whilst the role is hybrid it will involve a mix of remote analysis (e.g., market research, stock forecasting) and in-person collaboration (e.g., sales training, vendor meetings). Your skills and experience You will have excellent experience of managing brands ideally in the Audio Visual and/or technology marketplace. Proven track record of sourcing and onboarding new vendors in the AV or technology distribution sector, with a network of industry contacts that can be leveraged to expand partnerships. Experience in inventory and stock management, including familiarity with ERP systems, demand forecasting tools, and supply chain optimisation in a distribution environment. Strong commercial acumen, with demonstrated success in negotiating vendor contracts, managing margins, and driving revenue growth through strategic pricing and promotions. Ability to influence and educate internal teams, particularly sales, with experience in creating and delivering product training or enablement programs. Knowledge of AV distribution dynamics, including channel management, reseller relationships, and market-specific trends in the UK. Excellent project management, planning and organisation skills, including the ability to handle multiple projects simultaneously in a fast-paced environment Good leadership qualities Excellent attention to detail Proven ability to work cross-functionally Experience managing brands across multiple markets Creative thinker and problem solver with strong communication skills Strategic thinker able to identify long-term opportunities and trends The Organisation Our client is committed to offering true value to their reseller customers throughout the UK and are a breath of fresh air in the Audio Visual Technology distribution marketplace. They offer an exciting career opportunity for the right person with the right skills to make a difference - for you, their customers and the company itself. The Recruiters AV Jobs are the No. 1 Audio Visual Recruiters in the UK working with clients and candidates to ensure a successful job fit every time.
Mar 25, 2026
Full time
The Opportunity This is a great career opportunity for a successful and experienced Audio Visual/ IT Brand Manager who is able to manage multiple brands for this successful technology distributor.You will be responsible for managing several technology brands, with a focus on driving revenue and profit growth through your operational expertise. The job provides a great opportunity to play a key role in growing a series of leading Audio Visual and IT brands, develop your entrepreneurial skillset, and enhance your commercial and leadership skills. Responsibilities for the role will include: Vendor Acquisition and Onboarding: o Actively source and recruit new vendors to expand the portfolio, leveraging personal industry networks and relationships to bring high-potential partners on board that align with customer needs and company growth objectives.o Lead the evaluation, negotiation, and onboarding process for new vendors, ensuring seamless integration into distribution channels, including contract terms, initial stock commitments, and compliance with company standards. Stock and Inventory Management: o Oversee stock holding profiles for current and new vendors, including forecasting demand, optimising inventory levels to minimise overstock or shortages, and coordinating with supply chain teams to maintain efficient stock turnover.o Implement data-driven inventory strategies, such as analysing sales data to adjust stock allocations, managing reorder points, and ensuring stock availability supports sales targets while controlling costs. Commercial Management of Vendors: o Drive commercial performance of vendor relationships by negotiating pricing, margins, rebates, and promotional incentives to maximise profitability and competitive positioning in the AV market.o Conduct regular commercial reviews with vendors, addressing performance metrics, resolving disputes, and identifying opportunities for co-funded initiatives like joint marketing or exclusive deals. Internal Promotion and Sales Enablement: o Develop and deliver training programmes, resources, and updates to the sales team on current and new vendors, including product features, competitive advantages, and selling strategies to increase awareness and drive adoption.o Collaborate with sales leadership to create vendor-specific sales tools, such as playbooks, demo kits, or incentive programs, and track the impact on sales performance through metrics like vendor revenue contribution. Work closely with the Marketing and Managing Directors to ensure quality promotions of all new and existing brands in the company portfolio. Identify and research needs, execute research studies and projects, and analyse research in order to identify opportunities Stay current on market trends and competitive activity Establish and maintain brand budgets Define and manage the brand communication strategy using a variety of media Own the development and messaging of the brand narrative Work with the Marketing Director to create, execute, and manage marketing programs and campaigns Based at west side of M4 corridor, the role will be a hybrid one. Salary is doe/neg. circa £45k-£70k p.a. plus car or car allowance and excellent benefits. Whilst the role is hybrid it will involve a mix of remote analysis (e.g., market research, stock forecasting) and in-person collaboration (e.g., sales training, vendor meetings). Your skills and experience You will have excellent experience of managing brands ideally in the Audio Visual and/or technology marketplace. Proven track record of sourcing and onboarding new vendors in the AV or technology distribution sector, with a network of industry contacts that can be leveraged to expand partnerships. Experience in inventory and stock management, including familiarity with ERP systems, demand forecasting tools, and supply chain optimisation in a distribution environment. Strong commercial acumen, with demonstrated success in negotiating vendor contracts, managing margins, and driving revenue growth through strategic pricing and promotions. Ability to influence and educate internal teams, particularly sales, with experience in creating and delivering product training or enablement programs. Knowledge of AV distribution dynamics, including channel management, reseller relationships, and market-specific trends in the UK. Excellent project management, planning and organisation skills, including the ability to handle multiple projects simultaneously in a fast-paced environment Good leadership qualities Excellent attention to detail Proven ability to work cross-functionally Experience managing brands across multiple markets Creative thinker and problem solver with strong communication skills Strategic thinker able to identify long-term opportunities and trends The Organisation Our client is committed to offering true value to their reseller customers throughout the UK and are a breath of fresh air in the Audio Visual Technology distribution marketplace. They offer an exciting career opportunity for the right person with the right skills to make a difference - for you, their customers and the company itself. The Recruiters AV Jobs are the No. 1 Audio Visual Recruiters in the UK working with clients and candidates to ensure a successful job fit every time.
Dove & Hawk are working alongside a well-established multi-branch independent agency who have built a strong reputation within the City market. They are currently looking to recruit a Sales Manager to join their successful team and play a key role in driving the continued growth of the office. This opportunity would suit an experienced Senior Sales Negotiator or Assistant Manager looking for the next step up , as well as an established Sales Manager who is seeking to join a respected and well-established independent firm with a strong presence in the London property market. Duties/Functions of the role: Conducting property valuations and winning new instructions. Managing and motivating the sales team to achieve and exceed targets. Arranging and conducting property viewings with qualified buyers . Overseeing the sales process from instruction through to completion. Negotiating offers between buyers and vendors to secure the best results for all parties. Building and maintaining strong relationships with vendors, buyers and applicants. Assisting with the development and training of junior members of the team. Monitoring team performance and ensuring excellent customer service standards are maintained. Contributing to the overall growth and market share of the office. Applicants must have: Previous experience within residential property sales. Experience as a Senior Sales Negotiator, Assistant Manager or Sales Manager within estate agency. A strong track record in winning instructions and negotiating deals. Excellent communication and negotiation skills. Professional presentation and strong knowledge of the London property market. Good IT skills and experience using property CRM systems. Salary: £30,000 Basic Salary (flex depending on experience), £60,000 OTE + benefits and bonuses. No licence required. Working Hours: Monday to Friday 9am-6pm, 1 in 3 Saturdays: 10am-4pm with a day off in lieu If you are looking to join an established independent agency where your experience and results are recognised and rewarded, then you should apply for this role immediately or feel free to contact Jessica at Dove & Hawk: om Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Mar 25, 2026
Full time
Dove & Hawk are working alongside a well-established multi-branch independent agency who have built a strong reputation within the City market. They are currently looking to recruit a Sales Manager to join their successful team and play a key role in driving the continued growth of the office. This opportunity would suit an experienced Senior Sales Negotiator or Assistant Manager looking for the next step up , as well as an established Sales Manager who is seeking to join a respected and well-established independent firm with a strong presence in the London property market. Duties/Functions of the role: Conducting property valuations and winning new instructions. Managing and motivating the sales team to achieve and exceed targets. Arranging and conducting property viewings with qualified buyers . Overseeing the sales process from instruction through to completion. Negotiating offers between buyers and vendors to secure the best results for all parties. Building and maintaining strong relationships with vendors, buyers and applicants. Assisting with the development and training of junior members of the team. Monitoring team performance and ensuring excellent customer service standards are maintained. Contributing to the overall growth and market share of the office. Applicants must have: Previous experience within residential property sales. Experience as a Senior Sales Negotiator, Assistant Manager or Sales Manager within estate agency. A strong track record in winning instructions and negotiating deals. Excellent communication and negotiation skills. Professional presentation and strong knowledge of the London property market. Good IT skills and experience using property CRM systems. Salary: £30,000 Basic Salary (flex depending on experience), £60,000 OTE + benefits and bonuses. No licence required. Working Hours: Monday to Friday 9am-6pm, 1 in 3 Saturdays: 10am-4pm with a day off in lieu If you are looking to join an established independent agency where your experience and results are recognised and rewarded, then you should apply for this role immediately or feel free to contact Jessica at Dove & Hawk: om Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
The Language Business - Language Recruitment Specialists
German speaking e-Commerce Executive Location: London. Hybrid (3 days a week in the London office, 2 days remote/work from home) Language Requirements: Fluency in German and English About the Company: Our client is one of the fastest growing luxury fashion accessories companies in Europe, selling a stunning range of products across online platforms in the UK & Europe. The also have beautiful boutique stores in London, Berlin and Paris to enhance the brand. The Role: As their German speaking E-commerce Executive, you will work with the Global e-Commerce Manager to develop their online strategy to their German speaking sales markets and online sites (DACH - Germany, Switzerland and Austria.), managing the German language website and analysing performance to drive growth. Key Responsibilities: Manage daily operations of the German language site, ensuring accurate promotions, product listings, SEO and translations Support the online trading plan to boost revenue and conversion Translate and adapt content into German, including product descriptions and marketing campaigns Monitor KPIs (traffic, conversion, AOV, sales, etc.), preparing reports with actionable insights using GA4 and HotJar Partner with digital marketing teams to deliver campaigns, SEO initiatives, newsletters and paid media tailored to the German market Benchmark competitor activity to uncover opportunities for growth and differentiation Partner with customer service teams to deliver a seamless experience for German-speaking customers Candidate Profile: Fluent in German and English - both written and spoken Experience in a similar e-commerce or digital marketing management role Strong understanding of German online consumer behaviour and digital trends. Experience with CMS, e-commerce platforms (e.g., Shopify, Magento, or similar), and Google Analytics Basic knowledge of SEO, PPC, and digital marketing principles Excellent organisational skills with attention to detail and accuracy Salary & Benefits: Negotiable - c£35,000 - £45,000 + excellent benefits ( 28 days holiday plus public holidays, Birthday holiday, shopping discounts, wellness benefits etc! To be considered for this fantastic role with a successful fashion accessories brand, please send your CV to Jonathan Grimes
Mar 25, 2026
Full time
German speaking e-Commerce Executive Location: London. Hybrid (3 days a week in the London office, 2 days remote/work from home) Language Requirements: Fluency in German and English About the Company: Our client is one of the fastest growing luxury fashion accessories companies in Europe, selling a stunning range of products across online platforms in the UK & Europe. The also have beautiful boutique stores in London, Berlin and Paris to enhance the brand. The Role: As their German speaking E-commerce Executive, you will work with the Global e-Commerce Manager to develop their online strategy to their German speaking sales markets and online sites (DACH - Germany, Switzerland and Austria.), managing the German language website and analysing performance to drive growth. Key Responsibilities: Manage daily operations of the German language site, ensuring accurate promotions, product listings, SEO and translations Support the online trading plan to boost revenue and conversion Translate and adapt content into German, including product descriptions and marketing campaigns Monitor KPIs (traffic, conversion, AOV, sales, etc.), preparing reports with actionable insights using GA4 and HotJar Partner with digital marketing teams to deliver campaigns, SEO initiatives, newsletters and paid media tailored to the German market Benchmark competitor activity to uncover opportunities for growth and differentiation Partner with customer service teams to deliver a seamless experience for German-speaking customers Candidate Profile: Fluent in German and English - both written and spoken Experience in a similar e-commerce or digital marketing management role Strong understanding of German online consumer behaviour and digital trends. Experience with CMS, e-commerce platforms (e.g., Shopify, Magento, or similar), and Google Analytics Basic knowledge of SEO, PPC, and digital marketing principles Excellent organisational skills with attention to detail and accuracy Salary & Benefits: Negotiable - c£35,000 - £45,000 + excellent benefits ( 28 days holiday plus public holidays, Birthday holiday, shopping discounts, wellness benefits etc! To be considered for this fantastic role with a successful fashion accessories brand, please send your CV to Jonathan Grimes
Hybrid working - 3 days in the office . A truly unique position for a Senior Global Brand Partnership Manager to join an open, far-reaching and sustainable event & arts space in a pivotal position within the business! Flexible working Enhanced benefits including health plan Great company culture Exciting event portfolio THE COMPANY This organisation is a visionary cultural and creative platform dedicated to producing original creative works and one-of-a-kind events all year round. It supports artists at all stages of their creative journey and invites global audiences to engage with work that challenges, inspires and connects. Operating from a landmark, ultra-flexible cultural venue in the UK, the organisation programmes year-round creative experiences including theatre shows, concerts, immersive experience, conferences, product launches and art tours. The multi-purpose venue offers a versatile backdrop for a wide range of business and works with a broad range of impressive clients, across both the corporate and arts spaces. Holding an enviable collaborative culture that pushes boundaries whilst celebrating partnerships, inclusion, sustainability and innovation this is truly a fantastic place to work! THE ROLE Due to ongoing development of the team, they are now seeking a Senior Global Brand Partnership Manager to be responsible for generating and securing new commercial partnerships for the business. Ensuring delivery of revenue and new business targets with a specific focus on larger partnerships, aligning with the brand partnership's and sponsorship five-year strategy. Use data bases, social platforms, PR opportunities, research, networking and introductions to initiate potential business opportunities. Develop outreach materials to create relationships and grow partnerships opportunities with agencies, brands, and businesses, drive new business outreach and subsequently, revenue. Create compelling sales decks for potential partners to drive business and deliver targets Present sales materials at a high standard to the most senior level in brand teams and agencies. Have curiosity and knowledge about the partnerships landscape in the UK and beyond, in arts culture, venues, music, festivals and media. Employ creative thinking to develop exciting and inspiring opportunities to activate for partners and harness this creative thinking to drive revenue growth. Have the knowledge to negotiate complex, multiyear partnership terms and contracts in collaboration with the Partnerships Director and with the sign off of the Chief Commercial Officer and support other sales team members to do similar. Collaborate with other departments as necessary to uncover plans to take to market and agree partnership activity. Administrate to a high standard through CRM systems and other software THE CANDIDATE To be considered for this Senior Global Brand Partnership Manager role, candidates must have strong sales and business development skills, with the ability to drive revenue, reduce churn, and identify strategic opportunities. You will ideally have an understanding of the brand partnership landscape including trends across culture, arts, music, festivals, venues, and media. You will have excellent verbal and written communication skills, as well as skilled in using CRM systems and managing pipelines. In return the role offers you a fantastic opportunity to work with high level brands, gives excellent work benefits and the chance to be part of a fantastic team and an iconic organisation and venue. Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. Vacancy Ref: MM17031
Mar 25, 2026
Full time
Hybrid working - 3 days in the office . A truly unique position for a Senior Global Brand Partnership Manager to join an open, far-reaching and sustainable event & arts space in a pivotal position within the business! Flexible working Enhanced benefits including health plan Great company culture Exciting event portfolio THE COMPANY This organisation is a visionary cultural and creative platform dedicated to producing original creative works and one-of-a-kind events all year round. It supports artists at all stages of their creative journey and invites global audiences to engage with work that challenges, inspires and connects. Operating from a landmark, ultra-flexible cultural venue in the UK, the organisation programmes year-round creative experiences including theatre shows, concerts, immersive experience, conferences, product launches and art tours. The multi-purpose venue offers a versatile backdrop for a wide range of business and works with a broad range of impressive clients, across both the corporate and arts spaces. Holding an enviable collaborative culture that pushes boundaries whilst celebrating partnerships, inclusion, sustainability and innovation this is truly a fantastic place to work! THE ROLE Due to ongoing development of the team, they are now seeking a Senior Global Brand Partnership Manager to be responsible for generating and securing new commercial partnerships for the business. Ensuring delivery of revenue and new business targets with a specific focus on larger partnerships, aligning with the brand partnership's and sponsorship five-year strategy. Use data bases, social platforms, PR opportunities, research, networking and introductions to initiate potential business opportunities. Develop outreach materials to create relationships and grow partnerships opportunities with agencies, brands, and businesses, drive new business outreach and subsequently, revenue. Create compelling sales decks for potential partners to drive business and deliver targets Present sales materials at a high standard to the most senior level in brand teams and agencies. Have curiosity and knowledge about the partnerships landscape in the UK and beyond, in arts culture, venues, music, festivals and media. Employ creative thinking to develop exciting and inspiring opportunities to activate for partners and harness this creative thinking to drive revenue growth. Have the knowledge to negotiate complex, multiyear partnership terms and contracts in collaboration with the Partnerships Director and with the sign off of the Chief Commercial Officer and support other sales team members to do similar. Collaborate with other departments as necessary to uncover plans to take to market and agree partnership activity. Administrate to a high standard through CRM systems and other software THE CANDIDATE To be considered for this Senior Global Brand Partnership Manager role, candidates must have strong sales and business development skills, with the ability to drive revenue, reduce churn, and identify strategic opportunities. You will ideally have an understanding of the brand partnership landscape including trends across culture, arts, music, festivals, venues, and media. You will have excellent verbal and written communication skills, as well as skilled in using CRM systems and managing pipelines. In return the role offers you a fantastic opportunity to work with high level brands, gives excellent work benefits and the chance to be part of a fantastic team and an iconic organisation and venue. Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting. As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know. Vacancy Ref: MM17031
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values . Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the Apply button below. You ll be seamlessly redirected to the BHF Careers page . Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check : Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters : We re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly : Early applications are encouraged. We ll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Mar 25, 2026
Full time
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values . Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the Apply button below. You ll be seamlessly redirected to the BHF Careers page . Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check : Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters : We re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly : Early applications are encouraged. We ll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Reward manager Contract: 12-month fixed-term (potential for further opportunity) Hours: Mon-Fri, 9-5 with flexibilitySalary: £75K - £85K per annum (pro-rata)Location: fully remote - ad-hoc national and international travelInterview: 2 virtual stagesStart Date: ASAP A leading global pharmaceutical organisation is seeking a highly skilled Reward Manager for a fixed-term contract, offering the flexibility of fully remote working with occasional business travel. This pivotal role will see you at the forefront of strategic people initiatives, focusing on equity programme design, sales incentive harmonisation, job architecture, and organisational design. You will play a crucial part in preparing the company for new European and UK Pay Transparency regulations, ensuring compliance while supporting business transformation and growth. The position offers an attractive salary of £75,000 to £85,000 per annum (or circa EUR 110,000), pro-rated for the 12-month term, with potential flexibility based on project delivery and organisational priorities. What you'll do: As Reward Manager, your day-to-day activities will centre around driving strategic HR projects that underpin the organisation's transformation agenda. You will be responsible for designing equitable reward programmes that align with commercial objectives while harmonising complex sales incentive schemes across diverse markets. Your expertise will be instrumental in reviewing current organisational structures, developing clear job families, grading systems, and transparent career pathways that foster employee engagement. In addition to these core responsibilities, you will spearhead preparations for upcoming pay transparency regulations in both Europe and the UK-ensuring robust processes are in place for monitoring pay equity and implementing consistent compensation decisions. Design and support the implementation of an equity programme that aligns closely with strategic commercial initiatives across multiple regions. Develop a unified sales incentive framework for Injectables and Energy-Based Devices (EBD), ensuring consistency and fairness across countries. Collaborate extensively with Finance and Commercial teams to structure performance metrics, payout mechanisms, and robust governance processes. Review existing roles, structures, and organisational layers across all functions and geographies to identify opportunities for improvement. Create scalable job family and grading architectures that provide clarity on career progression pathways throughout the organisation. Define transparent career pathways and progression frameworks that enable employees to understand their development opportunities clearly. Design an organisational hierarchy that fits the new operating model while supporting business agility and future growth. Provide comprehensive tools, documentation, and principles to facilitate effective job evaluation as needed by various stakeholders. Lead readiness efforts for European Pay Transparency Directive and UK legislation by establishing monitoring processes for pay equity and gender pay gap analysis. What you bring: To excel as Reward Manager, your background should include substantial experience managing strategic HR programmes within multinational organisations undergoing transformation. Your understanding of European and UK pay transparency legislation will allow you to guide regulatory readiness confidently. You bring deep knowledge of reward strategy-particularly in designing equitable sales incentives-and have previously developed scalable job architectures using recognised frameworks. Your interpersonal skills enable you to collaborate effectively with senior stakeholders while communicating complex concepts in accessible ways. Analytical thinking comes naturally to you; you are adept at interpreting data trends related to compensation equity or workforce structure. Proven experience interpreting European and UK Pay Transparency regulations or demonstrated ability to quickly operationalise new legislative requirements within a large organisation. Extensive background in designing sales incentives frameworks as well as consolidating complex schemes across multiple regions or product lines. Demonstrable expertise in job architecture development, grading frameworks (such as Willis Towers Watson, AON or Hay), and large-scale organisational design projects. Track record of successfully leading company-wide strategic HR projects; formal Project Management qualification is desirable but not essential. Exceptional stakeholder management skills with experience partnering at C-suite level to deliver impactful people solutions. Outstanding communication abilities including experience creating board-level reports that present complex information clearly. Comfortable working within complex environments focused on transformation where adaptability is essential for success. What sets this company apart: This organisation stands out as a leader in its sector due to its unwavering commitment to building an inclusive workplace where every voice is valued. Employees benefit from flexible working arrangements-including fully remote options-enabling them to balance professional ambitions with personal commitments seamlessly. The company's focus on transparency extends beyond compliance; it fosters open communication channels between teams at all levels. By investing in continuous learning opportunities and encouraging knowledge sharing across departments, the organisation empowers its people to grow alongside the business. What's next: If you are ready to shape the future of equitable reward programmes while supporting transformative organisational change, this is your moment to shine - apply now by following the link below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 25, 2026
Full time
Reward manager Contract: 12-month fixed-term (potential for further opportunity) Hours: Mon-Fri, 9-5 with flexibilitySalary: £75K - £85K per annum (pro-rata)Location: fully remote - ad-hoc national and international travelInterview: 2 virtual stagesStart Date: ASAP A leading global pharmaceutical organisation is seeking a highly skilled Reward Manager for a fixed-term contract, offering the flexibility of fully remote working with occasional business travel. This pivotal role will see you at the forefront of strategic people initiatives, focusing on equity programme design, sales incentive harmonisation, job architecture, and organisational design. You will play a crucial part in preparing the company for new European and UK Pay Transparency regulations, ensuring compliance while supporting business transformation and growth. The position offers an attractive salary of £75,000 to £85,000 per annum (or circa EUR 110,000), pro-rated for the 12-month term, with potential flexibility based on project delivery and organisational priorities. What you'll do: As Reward Manager, your day-to-day activities will centre around driving strategic HR projects that underpin the organisation's transformation agenda. You will be responsible for designing equitable reward programmes that align with commercial objectives while harmonising complex sales incentive schemes across diverse markets. Your expertise will be instrumental in reviewing current organisational structures, developing clear job families, grading systems, and transparent career pathways that foster employee engagement. In addition to these core responsibilities, you will spearhead preparations for upcoming pay transparency regulations in both Europe and the UK-ensuring robust processes are in place for monitoring pay equity and implementing consistent compensation decisions. Design and support the implementation of an equity programme that aligns closely with strategic commercial initiatives across multiple regions. Develop a unified sales incentive framework for Injectables and Energy-Based Devices (EBD), ensuring consistency and fairness across countries. Collaborate extensively with Finance and Commercial teams to structure performance metrics, payout mechanisms, and robust governance processes. Review existing roles, structures, and organisational layers across all functions and geographies to identify opportunities for improvement. Create scalable job family and grading architectures that provide clarity on career progression pathways throughout the organisation. Define transparent career pathways and progression frameworks that enable employees to understand their development opportunities clearly. Design an organisational hierarchy that fits the new operating model while supporting business agility and future growth. Provide comprehensive tools, documentation, and principles to facilitate effective job evaluation as needed by various stakeholders. Lead readiness efforts for European Pay Transparency Directive and UK legislation by establishing monitoring processes for pay equity and gender pay gap analysis. What you bring: To excel as Reward Manager, your background should include substantial experience managing strategic HR programmes within multinational organisations undergoing transformation. Your understanding of European and UK pay transparency legislation will allow you to guide regulatory readiness confidently. You bring deep knowledge of reward strategy-particularly in designing equitable sales incentives-and have previously developed scalable job architectures using recognised frameworks. Your interpersonal skills enable you to collaborate effectively with senior stakeholders while communicating complex concepts in accessible ways. Analytical thinking comes naturally to you; you are adept at interpreting data trends related to compensation equity or workforce structure. Proven experience interpreting European and UK Pay Transparency regulations or demonstrated ability to quickly operationalise new legislative requirements within a large organisation. Extensive background in designing sales incentives frameworks as well as consolidating complex schemes across multiple regions or product lines. Demonstrable expertise in job architecture development, grading frameworks (such as Willis Towers Watson, AON or Hay), and large-scale organisational design projects. Track record of successfully leading company-wide strategic HR projects; formal Project Management qualification is desirable but not essential. Exceptional stakeholder management skills with experience partnering at C-suite level to deliver impactful people solutions. Outstanding communication abilities including experience creating board-level reports that present complex information clearly. Comfortable working within complex environments focused on transformation where adaptability is essential for success. What sets this company apart: This organisation stands out as a leader in its sector due to its unwavering commitment to building an inclusive workplace where every voice is valued. Employees benefit from flexible working arrangements-including fully remote options-enabling them to balance professional ambitions with personal commitments seamlessly. The company's focus on transparency extends beyond compliance; it fosters open communication channels between teams at all levels. By investing in continuous learning opportunities and encouraging knowledge sharing across departments, the organisation empowers its people to grow alongside the business. What's next: If you are ready to shape the future of equitable reward programmes while supporting transformative organisational change, this is your moment to shine - apply now by following the link below. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
A rare and distinguished opportunity has emerged to join one of Kent's most highly regarded independent estate agencies. This position sits within a business celebrated for its high standards, exceptional client care, and consistently outstanding results. For a driven, polished Sales Valuer or an experienced Sales Manager seeking a role that blends leadership with hands on valuations this represents an exceptional next career step. This is an outstanding opportunity to become part of an established, high performing team within a business that offers a clearly defined career path and exceptional long term earning potential. The role is open both to strong listers ready to progress into sales management and to those already operating at Sales Manager level who wish to continue in a management role while still undertaking valuations The working hours for the successful Sales Valuer: Monday - Friday: 9:00am - 5:30pm 1 in 4 Saturdays: 9:00am - 4:00pm, with a day off in lieu In return, our client is offering the successful Sales Valuer a market leading package: Basic salary up to £40,000 (DOE) Additional £3,000 car allowance Strong independent commission structure with a realistic OTE of £80,000 (DOE) Quarterly team incentives and bonuses in place Generous holiday allowance offering a fantastic work life balance Genuine career progression Key responsibilities as a Sales Valuer include, but will not be limited to: Deliver accurate, high-quality property valuations based on condition, location, and market evidence Generate new instructions by presenting the agency's services confidently and secure the client's decision to list their property with the branch. Provide the client with market insight, advising on how to best position the property to achieve a successful sale. Develop and maintain strong client relationships by maintaining regular communication with potential sellers and follow up after valuation appointments and nurture leads through the process. Act as a brand ambassador, offering a premium service whilst always keeping in mind the company's three core values. Help guide and mentor junior members to achieve targets as you progress in your career. To be considered for the role of Sales Valuer with our client you must have the following requirements: A genuine passion for the property industry, with enthusiasm for helping clients achieve the best outcome. Ability to deliver a premium, client focused service that reflects the company's core values Valuation experience is desired, but a strong sales background would be considered. Clear ambition to progress and develop your career in the industry, Full Uk driving licence is essential
Mar 25, 2026
Full time
A rare and distinguished opportunity has emerged to join one of Kent's most highly regarded independent estate agencies. This position sits within a business celebrated for its high standards, exceptional client care, and consistently outstanding results. For a driven, polished Sales Valuer or an experienced Sales Manager seeking a role that blends leadership with hands on valuations this represents an exceptional next career step. This is an outstanding opportunity to become part of an established, high performing team within a business that offers a clearly defined career path and exceptional long term earning potential. The role is open both to strong listers ready to progress into sales management and to those already operating at Sales Manager level who wish to continue in a management role while still undertaking valuations The working hours for the successful Sales Valuer: Monday - Friday: 9:00am - 5:30pm 1 in 4 Saturdays: 9:00am - 4:00pm, with a day off in lieu In return, our client is offering the successful Sales Valuer a market leading package: Basic salary up to £40,000 (DOE) Additional £3,000 car allowance Strong independent commission structure with a realistic OTE of £80,000 (DOE) Quarterly team incentives and bonuses in place Generous holiday allowance offering a fantastic work life balance Genuine career progression Key responsibilities as a Sales Valuer include, but will not be limited to: Deliver accurate, high-quality property valuations based on condition, location, and market evidence Generate new instructions by presenting the agency's services confidently and secure the client's decision to list their property with the branch. Provide the client with market insight, advising on how to best position the property to achieve a successful sale. Develop and maintain strong client relationships by maintaining regular communication with potential sellers and follow up after valuation appointments and nurture leads through the process. Act as a brand ambassador, offering a premium service whilst always keeping in mind the company's three core values. Help guide and mentor junior members to achieve targets as you progress in your career. To be considered for the role of Sales Valuer with our client you must have the following requirements: A genuine passion for the property industry, with enthusiasm for helping clients achieve the best outcome. Ability to deliver a premium, client focused service that reflects the company's core values Valuation experience is desired, but a strong sales background would be considered. Clear ambition to progress and develop your career in the industry, Full Uk driving licence is essential
A rare and distinguished opportunity has arisen to join one of Kent's most highly regarded independent estate agencies in a pivotal Sales Manager position. This role sits within a business renowned for its high standards, exceptional client care, and consistently outstanding results. For an accomplished Sales Manager or a high performing Sales Valuer ready to step into leadership. This is an exceptional next step combining strategic oversight with hands on valuation work. This is an outstanding chance to become part of an established, high-performing team within a company offering a clearly defined career path and exceptional long term earning potential. The position is open both to strong listers seeking progression into management and to experienced Sales Managers who want to continue leading a team while remaining actively involved in valuations. Working hours for the successful Sales Manager: Monday - Friday: 9:00am - 5:30pm 1 in 4 Saturdays: 9:00am - 4:00pm, with a day off in lieu In return, the successful Sales Manager will receive a market-leading package: Basic salary up to £40,000 Additional £3,000 car allowance Strong independent commission structure with a realistic OTE of £80,000 (DOE) Quarterly team incentives and bonuses Generous holiday allowance supporting excellent work life balance Genuine long-term career progression Key responsibilities as Sales Manager include: Leading the branch's valuation activity, delivering accurate, high quality market appraisals based on property condition, location, and market evidence. Driving new instructions by confidently presenting the agency's services and securing clients commitment to list. Providing expert market insight, advising clients on pricing strategy and positioning to achieve the best possible sale outcome. Building and maintaining strong client relationships through consistent communication, follow-up, and lead nurturing. Acting as a brand ambassador, delivering a premium service aligned with the company's core values. Supporting, guiding, and mentoring junior team members to help them achieve targets and develop professionally. To be considered for the Sales Manager role, you will need: A genuine passion for the property industry and a commitment to delivering the best outcomes for clients. The ability to provide a premium, client-focused service that reflects the company's values. Previous valuation experience is highly desirable, though a strong sales background will be considered. Clear ambition to progress and develop your career within the industry. A full UK driving licence.
Mar 25, 2026
Full time
A rare and distinguished opportunity has arisen to join one of Kent's most highly regarded independent estate agencies in a pivotal Sales Manager position. This role sits within a business renowned for its high standards, exceptional client care, and consistently outstanding results. For an accomplished Sales Manager or a high performing Sales Valuer ready to step into leadership. This is an exceptional next step combining strategic oversight with hands on valuation work. This is an outstanding chance to become part of an established, high-performing team within a company offering a clearly defined career path and exceptional long term earning potential. The position is open both to strong listers seeking progression into management and to experienced Sales Managers who want to continue leading a team while remaining actively involved in valuations. Working hours for the successful Sales Manager: Monday - Friday: 9:00am - 5:30pm 1 in 4 Saturdays: 9:00am - 4:00pm, with a day off in lieu In return, the successful Sales Manager will receive a market-leading package: Basic salary up to £40,000 Additional £3,000 car allowance Strong independent commission structure with a realistic OTE of £80,000 (DOE) Quarterly team incentives and bonuses Generous holiday allowance supporting excellent work life balance Genuine long-term career progression Key responsibilities as Sales Manager include: Leading the branch's valuation activity, delivering accurate, high quality market appraisals based on property condition, location, and market evidence. Driving new instructions by confidently presenting the agency's services and securing clients commitment to list. Providing expert market insight, advising clients on pricing strategy and positioning to achieve the best possible sale outcome. Building and maintaining strong client relationships through consistent communication, follow-up, and lead nurturing. Acting as a brand ambassador, delivering a premium service aligned with the company's core values. Supporting, guiding, and mentoring junior team members to help them achieve targets and develop professionally. To be considered for the Sales Manager role, you will need: A genuine passion for the property industry and a commitment to delivering the best outcomes for clients. The ability to provide a premium, client-focused service that reflects the company's values. Previous valuation experience is highly desirable, though a strong sales background will be considered. Clear ambition to progress and develop your career within the industry. A full UK driving licence.
Customer Product Consultant page is loaded Customer Product Consultantlocations: Remote, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R263930Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally.The primary function is to provide training and consultancy support to the MWI team and customer practices on the full suite of MWIAH UK technology products, along with all additional software modules and 'add-on' products. The role will be on a 12 month Fixed term contract.The consultants provide project management for PMS implementations to both corporate and non-corporate customers ensuring that the implementation is completed on schedule to the customers' requirements.Consultants are part of cross-functional squads that build and deliver the MWI digital product suite, acting as the voice of the customer and providing input to user journeys and behaviours.Main duties and responsibilities:Training & Consultancy support: Provide support to the CPC team and all customer training/consultancy on the full range of MWIAH UK products:• Merlin (PMS)• Swift (Mobile App)• MWI Pet• Various PMS modules and third-party integrations.Remote and on-site support for customers 'Go-Live' following installation, including on-site training requirements.Supporting other departments with the pre-release testing of applications.Being the voice of the customer and assisting product subject matter expert (SME) within cross-functional squads for the development and release of new products.Fostering a culture of continuous improvement in relation to training material and delivery to ensure consistency and effectiveness.Supporting the Sales team with competent and effective customer demonstrations of our products and features.Contribute to bespoke customer success plans as dedicated members of cross-functional teams.Customer Project Rollouts: Assisting on assigned onboarding projects. Working alongside the Territory Managers and National Technology Manager. (Sales team). Developing consistent project communication to the customer. Acting as first point of contact for all product consultant team project issues/queries. Creating and maintaining accurate documentation accompanying onboarding project rollouts Requirements:A background in the veterinary industry is essential.We would also value the following attributes: Ability to prioritise and execute tasks in a high-pressure environment. Ability to work within a team-oriented, collaborative environment Strong analytical and organisational skills Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders. Flexibility to travel nationwide where required Ability to work evenings and weekends where required# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Vet Space# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on
Mar 25, 2026
Full time
Customer Product Consultant page is loaded Customer Product Consultantlocations: Remote, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R263930Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Job Details This role is in support of Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally.The primary function is to provide training and consultancy support to the MWI team and customer practices on the full suite of MWIAH UK technology products, along with all additional software modules and 'add-on' products. The role will be on a 12 month Fixed term contract.The consultants provide project management for PMS implementations to both corporate and non-corporate customers ensuring that the implementation is completed on schedule to the customers' requirements.Consultants are part of cross-functional squads that build and deliver the MWI digital product suite, acting as the voice of the customer and providing input to user journeys and behaviours.Main duties and responsibilities:Training & Consultancy support: Provide support to the CPC team and all customer training/consultancy on the full range of MWIAH UK products:• Merlin (PMS)• Swift (Mobile App)• MWI Pet• Various PMS modules and third-party integrations.Remote and on-site support for customers 'Go-Live' following installation, including on-site training requirements.Supporting other departments with the pre-release testing of applications.Being the voice of the customer and assisting product subject matter expert (SME) within cross-functional squads for the development and release of new products.Fostering a culture of continuous improvement in relation to training material and delivery to ensure consistency and effectiveness.Supporting the Sales team with competent and effective customer demonstrations of our products and features.Contribute to bespoke customer success plans as dedicated members of cross-functional teams.Customer Project Rollouts: Assisting on assigned onboarding projects. Working alongside the Territory Managers and National Technology Manager. (Sales team). Developing consistent project communication to the customer. Acting as first point of contact for all product consultant team project issues/queries. Creating and maintaining accurate documentation accompanying onboarding project rollouts Requirements:A background in the veterinary industry is essential.We would also value the following attributes: Ability to prioritise and execute tasks in a high-pressure environment. Ability to work within a team-oriented, collaborative environment Strong analytical and organisational skills Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders. Flexibility to travel nationwide where required Ability to work evenings and weekends where required# What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated Companies Affiliated Companies: Vet Space# Equal Employment Opportunity # Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on
As a Brand Manager , you ll bring creative direction, and proven brand expertise to a cause that relies on powerful, consistent storytelling. You ll shape how people understand our work and ensure our brand makes a meaningful difference. This is an opportunity for a Brand Manager who wants to lead guide teams and create work that truly matters. We launched our new brand in January 2026, in this role you will drive the next phase of our brand development with focus, care and ambition. As our Brand Manager , your work will help raise understanding and awareness of motor neurone disease (MND) and strengthen our influence with the audiences we need to reach. Key Responsibilities Lead brand governance, roll-out and implementation following our upcoming brand relaunch Embed our brand positioning across platforms, teams and volunteers, managing the Brand Co-ordinator and interim Project Manager Manage, launch and assess our first major brand campaign Develop brand strategy and a three-year activation programme to increase reach and relevance Build strong relationships with creative and media agencies Lead the brand guardianship programme, including panels, toolkits and brand training Oversee satellite projects linked to the brand launch, including Employer Brand development Monitor and interpret brand metrics and develop a Leading Indicators dashboard Create a charity-wide Audience Framework Work with Marketing, Digital Engagement and Income Generation teams to guide campaign activity Lead brand insight and consultation, including support for fundraising pitches Identify and drive opportunities to strengthen brand awareness About You Experience developing brand identities and delivering brand change Proven ability to shape brand strategy and implement supporting plans Confident people leadership and experience uniting teams around shared goals Experience managing creative agencies and significant budgets Able to engage, influence and motivate stakeholders Excellent project management and attention to detail Skilled in interpreting and utilising brand tracking metrics Creative and proactive approach to problem solving Commitment to engaging our community and using insight to guide decisions Hybrid working expectations: office attendance one day per week Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.
Mar 25, 2026
Full time
As a Brand Manager , you ll bring creative direction, and proven brand expertise to a cause that relies on powerful, consistent storytelling. You ll shape how people understand our work and ensure our brand makes a meaningful difference. This is an opportunity for a Brand Manager who wants to lead guide teams and create work that truly matters. We launched our new brand in January 2026, in this role you will drive the next phase of our brand development with focus, care and ambition. As our Brand Manager , your work will help raise understanding and awareness of motor neurone disease (MND) and strengthen our influence with the audiences we need to reach. Key Responsibilities Lead brand governance, roll-out and implementation following our upcoming brand relaunch Embed our brand positioning across platforms, teams and volunteers, managing the Brand Co-ordinator and interim Project Manager Manage, launch and assess our first major brand campaign Develop brand strategy and a three-year activation programme to increase reach and relevance Build strong relationships with creative and media agencies Lead the brand guardianship programme, including panels, toolkits and brand training Oversee satellite projects linked to the brand launch, including Employer Brand development Monitor and interpret brand metrics and develop a Leading Indicators dashboard Create a charity-wide Audience Framework Work with Marketing, Digital Engagement and Income Generation teams to guide campaign activity Lead brand insight and consultation, including support for fundraising pitches Identify and drive opportunities to strengthen brand awareness About You Experience developing brand identities and delivering brand change Proven ability to shape brand strategy and implement supporting plans Confident people leadership and experience uniting teams around shared goals Experience managing creative agencies and significant budgets Able to engage, influence and motivate stakeholders Excellent project management and attention to detail Skilled in interpreting and utilising brand tracking metrics Creative and proactive approach to problem solving Commitment to engaging our community and using insight to guide decisions Hybrid working expectations: office attendance one day per week Further information about MND Association and full job description is available in the attached Candidate Pack. We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. What We Offer 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 24/7 GP access via phone and video Life assurance and confidential counselling helplines Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) Access to Benefit Hub for discounts on everyday shopping Enhanced pension scheme Opportunities for training and personal development Hybrid working About Us Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We re here for everyone who needs us. Because with MND, every day matters.
IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd
Mar 25, 2026
Full time
IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd
Job Title: Account Manager B2B Location: Datchet Contract Type: Permanent, Hybrid (office 1 day per week) Working Pattern: Full Time (40 hours/week), flexible hours Salary: Up to £40,000 per annum + £5,000 OTE We are looking for a dynamic, successful Account Manager with proven track record in key account management, looking for a new challenge with a leading industrial Micro Battery manufacturer for a highly successful, globally recognised company. You will be working as part of a team, managing key business accounts and developing new business opportunities for the Industrial division. As well as strong account management skills gained within a B2B industrial environment, you will be comfortable with face-to-face meetings at a corporate level from procurement to Director. This is a hybrid role, that will require some European business travel. About the Role: As an Account Manager, you will be at the forefront of managing and developing key industrial B2B accounts. Your focus will be on revenue growth, relationship enhancement, and discovering new business opportunities! This is a hybrid position that offers both client interaction and the excitement of European travel. Key Responsibilities: Manage a portfolio of multi-million-pound B2B accounts, ensuring robust communication and ongoing business development. Prepare and analyse key account performance data for management reporting. Plan and organise key account business meetings to foster relationships. Support the development of new business opportunities and cultivate strong customer relationships. Report on customer sales progress and coordinate with the HQ as needed. Conduct market analysis to stay updated on industry trends and provide insights to management. Identify new customer opportunities and maintain effective communication links. What We're Looking For: Essential Criteria: Proven experience as a Key Account Manager in a B2B/industrial environment. Strong planning skills with a knack for preparing effective key account strategies. Excellent communication skills and proficient in IT, especially Microsoft Excel. Valid driving license and passport for business travel. Fluent in English (both written and spoken) to effectively serve key EU business accounts. Desirable Criteria: Ability to present to various audiences, including proficiency in Microsoft PowerPoint. Experience in researching business information through diverse methodologies. Intermediate level of computer literacy with MS Office Sales experience across EU countries. Experience working as a key account manager for a Japanese / Asian region-based technology organisation Background in engineering or relevant education is a plus. What's in it for You? Competitive Salary: Up to £40,000 per annum + £5,000 OTE. Benefits Package: - Car or car allowance - Mobile phone and laptop - 3% company pension contribution - Life assurance (4x salary) - 20 days of holiday - Employee assistance program - Hybrid working options Location Perks: Convenient parking available within a 7-minute walk from the office! Join Us! This is a fantastic opportunity to join a forward-thinking organisation that values innovation and teamwork. If you're ready to make a significant impact and advance your career, we want to hear from you! Apply today and step into a role where your skills will shine! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 25, 2026
Full time
Job Title: Account Manager B2B Location: Datchet Contract Type: Permanent, Hybrid (office 1 day per week) Working Pattern: Full Time (40 hours/week), flexible hours Salary: Up to £40,000 per annum + £5,000 OTE We are looking for a dynamic, successful Account Manager with proven track record in key account management, looking for a new challenge with a leading industrial Micro Battery manufacturer for a highly successful, globally recognised company. You will be working as part of a team, managing key business accounts and developing new business opportunities for the Industrial division. As well as strong account management skills gained within a B2B industrial environment, you will be comfortable with face-to-face meetings at a corporate level from procurement to Director. This is a hybrid role, that will require some European business travel. About the Role: As an Account Manager, you will be at the forefront of managing and developing key industrial B2B accounts. Your focus will be on revenue growth, relationship enhancement, and discovering new business opportunities! This is a hybrid position that offers both client interaction and the excitement of European travel. Key Responsibilities: Manage a portfolio of multi-million-pound B2B accounts, ensuring robust communication and ongoing business development. Prepare and analyse key account performance data for management reporting. Plan and organise key account business meetings to foster relationships. Support the development of new business opportunities and cultivate strong customer relationships. Report on customer sales progress and coordinate with the HQ as needed. Conduct market analysis to stay updated on industry trends and provide insights to management. Identify new customer opportunities and maintain effective communication links. What We're Looking For: Essential Criteria: Proven experience as a Key Account Manager in a B2B/industrial environment. Strong planning skills with a knack for preparing effective key account strategies. Excellent communication skills and proficient in IT, especially Microsoft Excel. Valid driving license and passport for business travel. Fluent in English (both written and spoken) to effectively serve key EU business accounts. Desirable Criteria: Ability to present to various audiences, including proficiency in Microsoft PowerPoint. Experience in researching business information through diverse methodologies. Intermediate level of computer literacy with MS Office Sales experience across EU countries. Experience working as a key account manager for a Japanese / Asian region-based technology organisation Background in engineering or relevant education is a plus. What's in it for You? Competitive Salary: Up to £40,000 per annum + £5,000 OTE. Benefits Package: - Car or car allowance - Mobile phone and laptop - 3% company pension contribution - Life assurance (4x salary) - 20 days of holiday - Employee assistance program - Hybrid working options Location Perks: Convenient parking available within a 7-minute walk from the office! Join Us! This is a fantastic opportunity to join a forward-thinking organisation that values innovation and teamwork. If you're ready to make a significant impact and advance your career, we want to hear from you! Apply today and step into a role where your skills will shine! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Join our Health and Benefits team as a Solutions Advisor. This is an exciting opportunity to join the Solution Advisors team (Large Corporate) within our Health & Benefits business in Great Britain. The role is based from our London office on a Hybrid working basis. The Health & Benefits Solution Advisor (SA) is responsible for commercialising complex benefit solutions across health, wellbeing and protection. They will be required to have in depth knowledge of the range of Health & Benefits propositions and capabilities in order to build pipeline, pursue and close opportunities. H&B Solution Advisors are required to be subject matter experts in employee benefits but be growth focussed and work closely with WTW's health and benefits consulting teams to keep up to date with proposition developments and bring holistic forward-thinking solutions to WTW's large corporate clients and prospects, working to define and solve their most complex people and risk issues. H&B Solution Advisors connect to wider WTW lines of business, segments and geographies, including the lead relationship managers, to maintain strong partnerships and generate referrals and pipeline from clients across WTW. As a member of the H&B Solution Advisors team, you will lead our efforts to develop a strategic sales culture that will include the following: Leading on business development opportunities for Health & Benefits GB. Working with our Health & Benefits consultants in a collaborative manner to develop and identify growth opportunities. Supporting RfP responses from clients and prospects. Promote WTW services and propositions to include healthcare, group risk, wider wellbeing services, technology solutions. Develop and manage your own pipeline of new business. Manage prospects through the sales process from discovery to contractual agreements. Influence stakeholders at multiple relevant levels of the prospect organisation to promote new business. Research prospects' businesses, buying habits, competitive landscape and leverage that data/insights to inform business planning and creation of pursuit teams within WTW. Network internally/externally and represent WTW at industry events as appropriate. What you'll bring Deep expertise in the UK Health & Benefits market and a strong record of driving sustainable business growth. Capable of diagnosing complex client issues, aligning them with the full spectrum of HWC solutions, and articulating tailored, practical recommendations to senior buyers across multiple disciplines. Proven success selling complex, enterprise-level solutions into sophisticated organisations, engaging multiple buyer hubs across HR, Risk, and Finance, and developing long-term partnerships that deliver measurable value. Demonstrated ability to generate revenue, expand market share, and drive strategic commercial outcomes. Skilled in managing multiple stakeholders, people, and projects simultaneously, consistently delivering high-quality outputs on time and within budget. Adept at diagnosing complex client challenges and designing strategic, cross-functional solutions that leverage the full breadth of organisational capabilities. Actively engaged in market developments and contributes to the creation of new tools, methodologies, and innovative approaches. Strong executive presence, with highly developed written and verbal communication skills. Ability to influence senior executive stakeholders, both internally and externally, through formal and informal channels. Recognised as a client-focused thought leader, contributing directly to growth and the development of innovative service offerings. Flexible and willing to travel as needed to support clients and business demands. Strong digital fluency, with the ability to leverage technology and social platforms to enhance business outcomes. Market intelligence and competitive awareness used to shape value propositions and strengthen market positioning. Self-driven, entrepreneurial mindset with a high degree of ownership and initiative. Proficient in CRM systems (ideally Microsoft Dynamics) for pipeline management, sales forecasting, and reporting. What we offer A base salary with a commission based incentive. Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Mar 25, 2026
Full time
Join our Health and Benefits team as a Solutions Advisor. This is an exciting opportunity to join the Solution Advisors team (Large Corporate) within our Health & Benefits business in Great Britain. The role is based from our London office on a Hybrid working basis. The Health & Benefits Solution Advisor (SA) is responsible for commercialising complex benefit solutions across health, wellbeing and protection. They will be required to have in depth knowledge of the range of Health & Benefits propositions and capabilities in order to build pipeline, pursue and close opportunities. H&B Solution Advisors are required to be subject matter experts in employee benefits but be growth focussed and work closely with WTW's health and benefits consulting teams to keep up to date with proposition developments and bring holistic forward-thinking solutions to WTW's large corporate clients and prospects, working to define and solve their most complex people and risk issues. H&B Solution Advisors connect to wider WTW lines of business, segments and geographies, including the lead relationship managers, to maintain strong partnerships and generate referrals and pipeline from clients across WTW. As a member of the H&B Solution Advisors team, you will lead our efforts to develop a strategic sales culture that will include the following: Leading on business development opportunities for Health & Benefits GB. Working with our Health & Benefits consultants in a collaborative manner to develop and identify growth opportunities. Supporting RfP responses from clients and prospects. Promote WTW services and propositions to include healthcare, group risk, wider wellbeing services, technology solutions. Develop and manage your own pipeline of new business. Manage prospects through the sales process from discovery to contractual agreements. Influence stakeholders at multiple relevant levels of the prospect organisation to promote new business. Research prospects' businesses, buying habits, competitive landscape and leverage that data/insights to inform business planning and creation of pursuit teams within WTW. Network internally/externally and represent WTW at industry events as appropriate. What you'll bring Deep expertise in the UK Health & Benefits market and a strong record of driving sustainable business growth. Capable of diagnosing complex client issues, aligning them with the full spectrum of HWC solutions, and articulating tailored, practical recommendations to senior buyers across multiple disciplines. Proven success selling complex, enterprise-level solutions into sophisticated organisations, engaging multiple buyer hubs across HR, Risk, and Finance, and developing long-term partnerships that deliver measurable value. Demonstrated ability to generate revenue, expand market share, and drive strategic commercial outcomes. Skilled in managing multiple stakeholders, people, and projects simultaneously, consistently delivering high-quality outputs on time and within budget. Adept at diagnosing complex client challenges and designing strategic, cross-functional solutions that leverage the full breadth of organisational capabilities. Actively engaged in market developments and contributes to the creation of new tools, methodologies, and innovative approaches. Strong executive presence, with highly developed written and verbal communication skills. Ability to influence senior executive stakeholders, both internally and externally, through formal and informal channels. Recognised as a client-focused thought leader, contributing directly to growth and the development of innovative service offerings. Flexible and willing to travel as needed to support clients and business demands. Strong digital fluency, with the ability to leverage technology and social platforms to enhance business outcomes. Market intelligence and competitive awareness used to shape value propositions and strengthen market positioning. Self-driven, entrepreneurial mindset with a high degree of ownership and initiative. Proficient in CRM systems (ideally Microsoft Dynamics) for pipeline management, sales forecasting, and reporting. What we offer A base salary with a commission based incentive. Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Group Marketing Manager Location - East Midlands (Hybrid - 2 days in the office) We're looking for a strategic and commercially focused Group Marketing Manager to lead the marketing function of a fast-growing organisation with opportunities in both domestic and international education sectors. This is a senior leadership role where you will shape and deliver marketing strategies that build brand awareness, drive engagement, and generate demand across the UK, Europe, and North America. You'll work closely with senior stakeholders, reseller partners, and sales teams to accelerate growth, strengthen market positioning, and deliver impactful multi-channel marketing campaigns. The role : - Lead and deliver integrated brand-building marketing strategies aligned with the organisation's growth ambitions - Drive digital marketing performance across SEO, paid media, content, and social channels - Partner with reseller networks to deliver coordinated campaigns that support mutual growth - Oversee direct marketing campaigns, including catalogues and direct mail - Provide market insight and competitor analysis to support strategic decision-making - Develop sales enablement tools including collateral, product literature, and digital assets - Support the development of pricing strategies in collaboration with senior leadership - Lead the planning and delivery of national and international trade shows - Ensure marketing activity is data-driven, optimised, and delivers measurable results - Manage and mentor the marketing team while coordinating external agencies The successful candidate : - Significant experience in senior digital and traditional marketing roles - Background in a business supplying products to the education, childcare, or a comparable sector - Proven success delivering multi-channel marketing campaigns that drive growth - Experience working with reseller or partner-led sales models - Strong leadership experience managing teams and agencies - Digital marketing platforms and analytics tools (e.g. Google Analytics, Meta Business Suite) - CRM experience, ideally HubSpot - Familiarity with Adobe Creative Suite or Canva preferred About you : - Strong commercial awareness and data-driven decision making - Excellent communication and stakeholder management skills - The confidence to influence at senior leadership level - A proactive, adaptable approach in a fast-paced environment
Mar 25, 2026
Full time
Group Marketing Manager Location - East Midlands (Hybrid - 2 days in the office) We're looking for a strategic and commercially focused Group Marketing Manager to lead the marketing function of a fast-growing organisation with opportunities in both domestic and international education sectors. This is a senior leadership role where you will shape and deliver marketing strategies that build brand awareness, drive engagement, and generate demand across the UK, Europe, and North America. You'll work closely with senior stakeholders, reseller partners, and sales teams to accelerate growth, strengthen market positioning, and deliver impactful multi-channel marketing campaigns. The role : - Lead and deliver integrated brand-building marketing strategies aligned with the organisation's growth ambitions - Drive digital marketing performance across SEO, paid media, content, and social channels - Partner with reseller networks to deliver coordinated campaigns that support mutual growth - Oversee direct marketing campaigns, including catalogues and direct mail - Provide market insight and competitor analysis to support strategic decision-making - Develop sales enablement tools including collateral, product literature, and digital assets - Support the development of pricing strategies in collaboration with senior leadership - Lead the planning and delivery of national and international trade shows - Ensure marketing activity is data-driven, optimised, and delivers measurable results - Manage and mentor the marketing team while coordinating external agencies The successful candidate : - Significant experience in senior digital and traditional marketing roles - Background in a business supplying products to the education, childcare, or a comparable sector - Proven success delivering multi-channel marketing campaigns that drive growth - Experience working with reseller or partner-led sales models - Strong leadership experience managing teams and agencies - Digital marketing platforms and analytics tools (e.g. Google Analytics, Meta Business Suite) - CRM experience, ideally HubSpot - Familiarity with Adobe Creative Suite or Canva preferred About you : - Strong commercial awareness and data-driven decision making - Excellent communication and stakeholder management skills - The confidence to influence at senior leadership level - A proactive, adaptable approach in a fast-paced environment
Cognizant Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Role Overview The London Market Business Analyst will be a part of Cognizant's Insurance practice, with a specific focus on London Market transformation. As a part of this role, he/she brings deep P&C expertise with a focus on Speciality Insurance, having in-depth understanding of London Market business processes, strong client advisory skills, and the ability to shape and deliver strategic consulting engagements. The role combines thought leadership, and hands on client delivery. Key Responsibilities Domain Leadership & Thought Leadership Serve as the primary subject matter expert for London Market across the practice. Advise on London Market specific practices, including Lloyd's Syndicate operations, Delegated Authority, Open Market, and Reinsurance. Having an extensive knowledge of Coverholders and MGA business. Develop and articulate Cognizant's point of view on industry trends, regulatory changes, digital transformation, and operational modernisation. Create thought leadership assets (whitepapers, frameworks, maturity models, solution accelerators). Consulting Delivery & Advisory Support strategic consulting engagements such as: Platform modernisation and migration Product simplification and rationalisation Customer journey redesign Regulatory and compliance transformation Operational excellence and automation Required Experience & Skills Domain Expertise Strong experience in Commercial and Speciality Insurance with a focus on London Market, ideally across multiple areas such as policy administration, claims, underwriting, actuarial processes, distribution, or customer service. Good understanding of UK and EU regulatory landscape. Understanding of the interaction between brokers, Lloyd's syndicates, and company markets. Have an in depth understanding of risk placement, pricing of various risk classes written through Lloyds. Understand the Lloyds Application landscape and understand the SaaS apps that are used by Brokers, MGAs and Carriers to drive Lloyds related business processes. Implementation experience of Underwriting Workbench Implementation will be a plus. Understanding of pricing related data models for Lloyds based risk classes viz. Property, Political Violence, Marine & Hull, Cargo etc. Exposure to SaaS based platforms used by brokers and carriers in supporting London Market related processes. Detailed knowledge of the London Market's modernization initiatives, including the adoption of AI driven initiatives, digital processing, Core Data Records (CDR), and ACORD standards. Consulting & Leadership Ability to lead complex transformation programmes and multi disciplinary teams. Strong executive presence and communication skills. Demonstrated ability to influence senior stakeholders and drive strategic outcomes. Ability to support AI driven transformation programs from ideation to implementation of AI driven insurance use cases based on Lloyds based processes for brokers, carriers and MGAs. Business Development Experience supporting sales cycles, shaping proposals, and contributing to revenue growth. Ability to translate client challenges into structured consulting solutions. Other Skills Strategic thinker with strong analytical and problem solving skills. Comfortable working in a fast paced, growth oriented consulting environment. Collaborative mindset with the ability to work across practice, delivery, and account teams. Contribution to Development of Practice Support practice management activities such as proposition or solution pertaining to London Market related processes. Development, community & communications, sales & operations management. Contribute to Insurance practice by thought provoking 'points of view'. Preferred Qualifications Degree in Business, Finance, Statistics or related field. Professional certifications (e.g., London Market related certifications, CII, PMI, PMP, Lean Six Sigma) are a plus. Experience working with global delivery models and offshore teams. Why Join Cognizant Opportunity to shape and grow a strategic portfolio in London Markets within a global consulting organisation. Work with leading insurers on high impact transformation programmes. Access to Cognizant's global ecosystem of technology, digital, and industry experts. A culture that values innovation, collaboration, and continuous learning. Location London, UK.
Mar 25, 2026
Full time
Cognizant Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Role Overview The London Market Business Analyst will be a part of Cognizant's Insurance practice, with a specific focus on London Market transformation. As a part of this role, he/she brings deep P&C expertise with a focus on Speciality Insurance, having in-depth understanding of London Market business processes, strong client advisory skills, and the ability to shape and deliver strategic consulting engagements. The role combines thought leadership, and hands on client delivery. Key Responsibilities Domain Leadership & Thought Leadership Serve as the primary subject matter expert for London Market across the practice. Advise on London Market specific practices, including Lloyd's Syndicate operations, Delegated Authority, Open Market, and Reinsurance. Having an extensive knowledge of Coverholders and MGA business. Develop and articulate Cognizant's point of view on industry trends, regulatory changes, digital transformation, and operational modernisation. Create thought leadership assets (whitepapers, frameworks, maturity models, solution accelerators). Consulting Delivery & Advisory Support strategic consulting engagements such as: Platform modernisation and migration Product simplification and rationalisation Customer journey redesign Regulatory and compliance transformation Operational excellence and automation Required Experience & Skills Domain Expertise Strong experience in Commercial and Speciality Insurance with a focus on London Market, ideally across multiple areas such as policy administration, claims, underwriting, actuarial processes, distribution, or customer service. Good understanding of UK and EU regulatory landscape. Understanding of the interaction between brokers, Lloyd's syndicates, and company markets. Have an in depth understanding of risk placement, pricing of various risk classes written through Lloyds. Understand the Lloyds Application landscape and understand the SaaS apps that are used by Brokers, MGAs and Carriers to drive Lloyds related business processes. Implementation experience of Underwriting Workbench Implementation will be a plus. Understanding of pricing related data models for Lloyds based risk classes viz. Property, Political Violence, Marine & Hull, Cargo etc. Exposure to SaaS based platforms used by brokers and carriers in supporting London Market related processes. Detailed knowledge of the London Market's modernization initiatives, including the adoption of AI driven initiatives, digital processing, Core Data Records (CDR), and ACORD standards. Consulting & Leadership Ability to lead complex transformation programmes and multi disciplinary teams. Strong executive presence and communication skills. Demonstrated ability to influence senior stakeholders and drive strategic outcomes. Ability to support AI driven transformation programs from ideation to implementation of AI driven insurance use cases based on Lloyds based processes for brokers, carriers and MGAs. Business Development Experience supporting sales cycles, shaping proposals, and contributing to revenue growth. Ability to translate client challenges into structured consulting solutions. Other Skills Strategic thinker with strong analytical and problem solving skills. Comfortable working in a fast paced, growth oriented consulting environment. Collaborative mindset with the ability to work across practice, delivery, and account teams. Contribution to Development of Practice Support practice management activities such as proposition or solution pertaining to London Market related processes. Development, community & communications, sales & operations management. Contribute to Insurance practice by thought provoking 'points of view'. Preferred Qualifications Degree in Business, Finance, Statistics or related field. Professional certifications (e.g., London Market related certifications, CII, PMI, PMP, Lean Six Sigma) are a plus. Experience working with global delivery models and offshore teams. Why Join Cognizant Opportunity to shape and grow a strategic portfolio in London Markets within a global consulting organisation. Work with leading insurers on high impact transformation programmes. Access to Cognizant's global ecosystem of technology, digital, and industry experts. A culture that values innovation, collaboration, and continuous learning. Location London, UK.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 25, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Here at Endomag, we believe everyone deserves a better standard of cancer care. We are driven by our mission to help women with breast cancer avoid unnecessary surgery and experience better outcomes when surgery is needed. We achieve this by bringing our innovative magnetic technologies - including the Sentimag , Magtrace and Magseed platform - to clinicians and hospitals around the world. We are looking for a skilled and driven Customer Care Specialist to support the commercial growth in Endomag's direct markets, to be based in Cambridge, UK. This will be 3 days onsite in Cambridge, 2 days WFH a week. What To Expect: A varied, customer-facing role where you will communicate daily via phone and email, providing clear, accurate information on products, pricing and deliveries. End-to-end ownership of the order process: entering and monitoring orders, proactively updating customers, and ensuring accurate and timely delivery. Involvement in resolving customer issues: investigating queries and complaints, logging them in the appropriate systems, and coordinating timely resolutions or escalations. Regular collaboration with internal departments to address pricing discrepancies, logistics challenges, product complaints and repair-related queries, ensuring a seamless customer experience. Responsibility for coordinating repairs and loan equipment, including arranging returns, liaising with the Repair Centre and other internal teams, and communicating quotations and contracts to customers. Daily use of CRM and ERP systems (e.g. Salesforce, NetSuite, Oracle or equivalents), as well as Microsoft Excel and Word, building strong operational and systems experience. Contribution to global customer service KPIs and performance metrics, with the opportunity to support and influence process improvements that enhance customer satisfaction and efficiency. Working within a regulated healthcare environment, where quality, compliance and Environmental, Health and Safety standards are integral to day-to-day activities. What We Expect: A dynamic, detail-focused role in which you will manage multiple tasks and priorities, and where your professionalism, accuracy and reliability will have a direct impact on customer satisfaction and business performance. A strong customer service orientation, with the ability to communicate clearly, professionally and courteously in all interactions, both written and verbal. Fluency in English & German, and the confidence to use these languages in daily customer communication. Proven ability to build effective working relationships and establish trust with both customers and colleagues across different functions and levels. High attention to detail and accuracy in processing orders, managing customer records and maintaining documentation. Confidence and competence in using business systems, ideally including CRM (such as Salesforce or equivalent) and ERP (such as NetSuite, Oracle or equivalent), alongside solid skills in Microsoft Excel and Word. Strong organisational skills, with the ability to manage a high volume of tasks, adapt to changing priorities and consistently meet agreed deadlines and service levels. A calm, professional approach under pressure, combined with strong analytical and problem-solving skills and a willingness to consider and propose alternative solutions. An interest in and ability to quickly gain a sound understanding of the company's product portfolio to support customers effectively and accurately. A collaborative, team-focused mindset, with the ability to work independently where required while also supporting and being guided by your manager and colleagues to achieve shared goals. So why join Endomag as a Customer Care Specialist? Play a direct role in supporting technologies that improve breast cancer care for patients across Europe and beyond. Join a fast growing, mission driven MedTech company where exceptional customer care is critical to our clinical and commercial success. Be part of a culture that values integrity, teamwork, continuous improvement and professional development, while operating to high quality and regulatory standards. Apply today to join Endomag as a Customer Care Specialist and help deliver outstanding service that supports the future of breast cancer treatment.
Mar 25, 2026
Full time
Here at Endomag, we believe everyone deserves a better standard of cancer care. We are driven by our mission to help women with breast cancer avoid unnecessary surgery and experience better outcomes when surgery is needed. We achieve this by bringing our innovative magnetic technologies - including the Sentimag , Magtrace and Magseed platform - to clinicians and hospitals around the world. We are looking for a skilled and driven Customer Care Specialist to support the commercial growth in Endomag's direct markets, to be based in Cambridge, UK. This will be 3 days onsite in Cambridge, 2 days WFH a week. What To Expect: A varied, customer-facing role where you will communicate daily via phone and email, providing clear, accurate information on products, pricing and deliveries. End-to-end ownership of the order process: entering and monitoring orders, proactively updating customers, and ensuring accurate and timely delivery. Involvement in resolving customer issues: investigating queries and complaints, logging them in the appropriate systems, and coordinating timely resolutions or escalations. Regular collaboration with internal departments to address pricing discrepancies, logistics challenges, product complaints and repair-related queries, ensuring a seamless customer experience. Responsibility for coordinating repairs and loan equipment, including arranging returns, liaising with the Repair Centre and other internal teams, and communicating quotations and contracts to customers. Daily use of CRM and ERP systems (e.g. Salesforce, NetSuite, Oracle or equivalents), as well as Microsoft Excel and Word, building strong operational and systems experience. Contribution to global customer service KPIs and performance metrics, with the opportunity to support and influence process improvements that enhance customer satisfaction and efficiency. Working within a regulated healthcare environment, where quality, compliance and Environmental, Health and Safety standards are integral to day-to-day activities. What We Expect: A dynamic, detail-focused role in which you will manage multiple tasks and priorities, and where your professionalism, accuracy and reliability will have a direct impact on customer satisfaction and business performance. A strong customer service orientation, with the ability to communicate clearly, professionally and courteously in all interactions, both written and verbal. Fluency in English & German, and the confidence to use these languages in daily customer communication. Proven ability to build effective working relationships and establish trust with both customers and colleagues across different functions and levels. High attention to detail and accuracy in processing orders, managing customer records and maintaining documentation. Confidence and competence in using business systems, ideally including CRM (such as Salesforce or equivalent) and ERP (such as NetSuite, Oracle or equivalent), alongside solid skills in Microsoft Excel and Word. Strong organisational skills, with the ability to manage a high volume of tasks, adapt to changing priorities and consistently meet agreed deadlines and service levels. A calm, professional approach under pressure, combined with strong analytical and problem-solving skills and a willingness to consider and propose alternative solutions. An interest in and ability to quickly gain a sound understanding of the company's product portfolio to support customers effectively and accurately. A collaborative, team-focused mindset, with the ability to work independently where required while also supporting and being guided by your manager and colleagues to achieve shared goals. So why join Endomag as a Customer Care Specialist? Play a direct role in supporting technologies that improve breast cancer care for patients across Europe and beyond. Join a fast growing, mission driven MedTech company where exceptional customer care is critical to our clinical and commercial success. Be part of a culture that values integrity, teamwork, continuous improvement and professional development, while operating to high quality and regulatory standards. Apply today to join Endomag as a Customer Care Specialist and help deliver outstanding service that supports the future of breast cancer treatment.
