Account Manager Recruitment Solutions (Supply Chain) West Lancashire Branch (WA3 2AP) £26,000 £30,000 DOE + Bonus + Benefits Join a Global Recruitment Leader Driving Growth and Innovation! At PROMAN , we re not just another recruitment company we re a people-first organization that values culture, collaboration, and career development. With 130+ employees across 17 UK locations and over 4,000 workers placed weekly, we re in an exciting phase of rapid growth. This is your chance to be part of something big! Why You ll Love This Role As an Account Manager , you ll be the key link between our clients and candidates, ensuring exceptional service and building strong relationships. This is a dynamic, fast-paced role where no two days are the same. Your Impact Will Include: Managing temporary recruitment for industrial clients across Wigan, Warrington, Bolton & St Helens. Using innovative sourcing tools and social media to attract top talent. Conducting inductions and site visits to ensure smooth onboarding. Building strong client partnerships and promoting PROMAN services. Handling out-of-hours support for clients and candidates. What We re Looking For Full UK driving licence & own transport (travel to client sites required). Strong people skills and confidence in face-to-face and phone interactions. Sales or customer service experience (or willingness to learn). Self-motivated, detail-oriented, and eager to succeed. Previous recruitment experience is a bonus but not essential. We ll give you the tools and training to thrive! What s In It For You? - Competitive salary £26,000 £30,000 DOE - Performance-based bonus - Career development opportunities - Stakeholder pension scheme - Enhanced annual leave & sick pay - Birthday leave & paid time off for giving blood - Mental health support, free counselling & wellbeing app - Life assurance (3x annual salary) - Free flu jabs & discounted eye care - Onsite canteen & free parking Ready to take the next step in your career? Apply now by submitting your CV via this job posting. PROMAN is an equal opportunities employer. We celebrate diversity and encourage applicants from all backgrounds to join our inclusive team. Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Feb 05, 2026
Full time
Account Manager Recruitment Solutions (Supply Chain) West Lancashire Branch (WA3 2AP) £26,000 £30,000 DOE + Bonus + Benefits Join a Global Recruitment Leader Driving Growth and Innovation! At PROMAN , we re not just another recruitment company we re a people-first organization that values culture, collaboration, and career development. With 130+ employees across 17 UK locations and over 4,000 workers placed weekly, we re in an exciting phase of rapid growth. This is your chance to be part of something big! Why You ll Love This Role As an Account Manager , you ll be the key link between our clients and candidates, ensuring exceptional service and building strong relationships. This is a dynamic, fast-paced role where no two days are the same. Your Impact Will Include: Managing temporary recruitment for industrial clients across Wigan, Warrington, Bolton & St Helens. Using innovative sourcing tools and social media to attract top talent. Conducting inductions and site visits to ensure smooth onboarding. Building strong client partnerships and promoting PROMAN services. Handling out-of-hours support for clients and candidates. What We re Looking For Full UK driving licence & own transport (travel to client sites required). Strong people skills and confidence in face-to-face and phone interactions. Sales or customer service experience (or willingness to learn). Self-motivated, detail-oriented, and eager to succeed. Previous recruitment experience is a bonus but not essential. We ll give you the tools and training to thrive! What s In It For You? - Competitive salary £26,000 £30,000 DOE - Performance-based bonus - Career development opportunities - Stakeholder pension scheme - Enhanced annual leave & sick pay - Birthday leave & paid time off for giving blood - Mental health support, free counselling & wellbeing app - Life assurance (3x annual salary) - Free flu jabs & discounted eye care - Onsite canteen & free parking Ready to take the next step in your career? Apply now by submitting your CV via this job posting. PROMAN is an equal opportunities employer. We celebrate diversity and encourage applicants from all backgrounds to join our inclusive team. Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Baltic Recruitment Services Ltd
Newton Aycliffe, County Durham
Baltic Recruitment are currently recruiting for a Permanent UK Customer Service Specialist, for a client located in Newton Aycliffe. Reporting to the Sales Director - Europe, responsible for fostering a strong working relationship with sales and operations teams, collaboratively managing a shared portfolio. Proactively ensuring the timely handling of customer requests, enhancing the overall success rate of new business opportunities. Instilling a culture of customer satisfaction by promptly addressing inquiries and complaints via telephone or email in a fast-paced environment. Always embodying The Company's core values while striving to meeting and exceeding customer expectations. UK Customer Service Specialist Main Duties & Responsibilities: Promptly responds to customer inquiries through various channels such as phone, email, chat, or social media. Proactively engages with customers and prospects to build rapport and maintain high customer satisfaction. Collaborates with other departments to address and resolve customer issues, complaints, or concerns effectively and efficiently. Ensures that customer information, interactions, and transactions are accurately recorded in the company CRM. Collaborates with sales team to understand their needs and help achieve department specific goals. Assists customers with placing orders, tracking shipments, and resolving any issues related to the ordering process. Supports the Sales function by liaising with global suppliers to answer customer questions, request pricing, and source product samples for new projects. Assists with Quality issues, including CASE creation, and liaising with the Quality Manager for a prompt resolution. Assists customers with billing inquiries, processing payments, and resolving payment-related issues. Communicates promptly with all other impacted departments status updates and changes resulting from engagement with customers, suppliers, carriers, and other service providers. Responds promptly to requests from other departments in support of high customer service and satisfaction. Ensures sales process adoption & compliance while identifying opportunities for improvement. Participates in monthly quarterly review meetings (QRM) and assists with the onboarding of new customer opportunities. Assists sales team with administrative tasks for core processes, such as RFQ's, Proposals, and Cases. Stays informed about new products, services, and industry trends. Assists sales team with sample fulfilment, ensuring all samples arrive in a timely fashion with the appropriate paperwork. Proactively follows up with customers to ensure satisfaction after a purchase or problem resolution. Analyzes sales and inventory data to identify trends and opportunities for improvement. Maintains customer confidentiality and ensures customer service activities align with company policies and guidelines. Meets regularly with the Sales Director of Europe to give feedback to help improve customer service culture, response time and tools to improve customer's experience. Represents company in a positive, professional, and enthusiastic manner when working with suppliers, customers, carriers, service providers, and other employees. Assists with other projects or tasks as assigned. Attends company sponsored training as required for department. Communicates fully with Sales Director of Europe, including participation in regular one-on-ones. UK Customer Service Specialist Applicants: Minimum of 3-5 years' Customer Service experience with a record of excellence. Effectively communicates both orally and in writing to internal and external parties. Proficient in time management, organization, and problem-solving skills. Ability to measure against standards, communicate performance issues, and provide recommendations for improvement. Proficient in Microsoft Office tools. Ability to prioritize multiple projects and maintain strict deadlines. Ability to work independently with limited supervision. Ability to see a job or project through to final completion. Ability to work in a team environment. Excellent Listening Skills. Results-Driven. Ability to Work in Fast-Paced Environment. Company Benefits: Weekends Free to Spend with Family & Friends. Leadership Development Training. 100% Paid Private Employee Benefits: Medical, Dental, Life Assurance. Paid Time Off 20-30 Days a year based on tenure. Paid Floating Holiday for your Birthday. Salary is 24,500 - 32,000 . Working hours are 8:00am-4:30pm, Monday-Friday.
Feb 05, 2026
Full time
Baltic Recruitment are currently recruiting for a Permanent UK Customer Service Specialist, for a client located in Newton Aycliffe. Reporting to the Sales Director - Europe, responsible for fostering a strong working relationship with sales and operations teams, collaboratively managing a shared portfolio. Proactively ensuring the timely handling of customer requests, enhancing the overall success rate of new business opportunities. Instilling a culture of customer satisfaction by promptly addressing inquiries and complaints via telephone or email in a fast-paced environment. Always embodying The Company's core values while striving to meeting and exceeding customer expectations. UK Customer Service Specialist Main Duties & Responsibilities: Promptly responds to customer inquiries through various channels such as phone, email, chat, or social media. Proactively engages with customers and prospects to build rapport and maintain high customer satisfaction. Collaborates with other departments to address and resolve customer issues, complaints, or concerns effectively and efficiently. Ensures that customer information, interactions, and transactions are accurately recorded in the company CRM. Collaborates with sales team to understand their needs and help achieve department specific goals. Assists customers with placing orders, tracking shipments, and resolving any issues related to the ordering process. Supports the Sales function by liaising with global suppliers to answer customer questions, request pricing, and source product samples for new projects. Assists with Quality issues, including CASE creation, and liaising with the Quality Manager for a prompt resolution. Assists customers with billing inquiries, processing payments, and resolving payment-related issues. Communicates promptly with all other impacted departments status updates and changes resulting from engagement with customers, suppliers, carriers, and other service providers. Responds promptly to requests from other departments in support of high customer service and satisfaction. Ensures sales process adoption & compliance while identifying opportunities for improvement. Participates in monthly quarterly review meetings (QRM) and assists with the onboarding of new customer opportunities. Assists sales team with administrative tasks for core processes, such as RFQ's, Proposals, and Cases. Stays informed about new products, services, and industry trends. Assists sales team with sample fulfilment, ensuring all samples arrive in a timely fashion with the appropriate paperwork. Proactively follows up with customers to ensure satisfaction after a purchase or problem resolution. Analyzes sales and inventory data to identify trends and opportunities for improvement. Maintains customer confidentiality and ensures customer service activities align with company policies and guidelines. Meets regularly with the Sales Director of Europe to give feedback to help improve customer service culture, response time and tools to improve customer's experience. Represents company in a positive, professional, and enthusiastic manner when working with suppliers, customers, carriers, service providers, and other employees. Assists with other projects or tasks as assigned. Attends company sponsored training as required for department. Communicates fully with Sales Director of Europe, including participation in regular one-on-ones. UK Customer Service Specialist Applicants: Minimum of 3-5 years' Customer Service experience with a record of excellence. Effectively communicates both orally and in writing to internal and external parties. Proficient in time management, organization, and problem-solving skills. Ability to measure against standards, communicate performance issues, and provide recommendations for improvement. Proficient in Microsoft Office tools. Ability to prioritize multiple projects and maintain strict deadlines. Ability to work independently with limited supervision. Ability to see a job or project through to final completion. Ability to work in a team environment. Excellent Listening Skills. Results-Driven. Ability to Work in Fast-Paced Environment. Company Benefits: Weekends Free to Spend with Family & Friends. Leadership Development Training. 100% Paid Private Employee Benefits: Medical, Dental, Life Assurance. Paid Time Off 20-30 Days a year based on tenure. Paid Floating Holiday for your Birthday. Salary is 24,500 - 32,000 . Working hours are 8:00am-4:30pm, Monday-Friday.
Select how often (in days) to receive an alert: Store Manager I - CE UK Cheshire Oaks (40 Hours) Coach Wirral, CHW, GB Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. STORE MANAGER Primary Purpose The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach standards. The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customer's experience in the store and with the brand. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Retail Manager, Retail Operations, Store Manager, Retail
Feb 05, 2026
Full time
Select how often (in days) to receive an alert: Store Manager I - CE UK Cheshire Oaks (40 Hours) Coach Wirral, CHW, GB Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. STORE MANAGER Primary Purpose The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach standards. The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customer's experience in the store and with the brand. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Retail Manager, Retail Operations, Store Manager, Retail
THE OPPORTUNITY Following the successful launch of our first flagship store in Milton Keynes in November last year, we're entering an exciting new phase of growth and are looking for an exceptional Regional Manager to lead the rollout of future store openings and shape the long-term success of our UK retail estate across Joma Jewellery and Katie Loxton. This is a highly influential, hands on leadership role where you will take ownership of regional performance, team capability, and customer experience, while working closely with Head Office to help define and scale our retail strategy. During your first three months, you will spend 3-4 days per week in store, establishing strong foundations, embedding effective ways of working, and gaining first hand insight into our teams, customers, and retail performance. You will also have the opportunity to spend time at our stunning Head Office in Banbury, Oxfordshire to connect and collaborate with key head office teams. As Regional manager you will make an impact by driving commercial performance, building high-performing store teams, leading new store openings, and acting as the voice of retail-using insight, data, and customer feedback to influence strategy and continuous improvement across the business. This role offers the opportunity to combine strategic thinking with visible, hands on leadership. You'll directly manage Store Managers, develop future retail leaders, and ensure every store delivers an exceptional, consistent brand experience while meeting ambitious sales and profitability targets. If you are a commercial, people focused retail leader who thrives in a fast growing, multi site environment, then this may be the perfect position for you! BEHIND THE BRANDS We're a family run,entrepreneurial company with an exciting pace of life and abright and friendly team.We are passionate about creatingstunning productswith a personal touch andinnovating our businessbehind the scenes. We value creativity, collaboration and integrity. HOW YOU'LL CONTRIBUTE Defining and implementing retail strategies, processes, KPIs, and operational standards to drive store performance and growth. Partnering with Head Office, Marketing, Buying, and HR to ensure store setup, merchandising, product strategy, and team frameworks support brand objectives. Developing and delivering training programs, induction frameworks, and scalable processes to build high performing teams. Leading new store openings, relocations, refits, and launches, ensuring operational readiness and commercial success. Monitoring and analysing regional sales, KPIs, and customer insights to identify growth opportunities and improve performance. Driving operational excellence, compliance, and consistent customer experiences across all stores. Managing, coaching, and developing Store Managers and retail teams, fostering a high performance culture aligned with brand values. Recruiting and retaining talent, implementing succession plans, and creating career development opportunities. Championing brand standards, customer experience, and cultural change across the retail estate. Project managing retail initiatives, cross functional coordination, and ad hoc projects to deliver measurable outcomes. Overseeing HR processes, employee relations, performance management, and compliance within the region. THE TALENT YOU'LL BRING Full clean UK driver's licence. Proven experience leading multi site retail teams and managing Store Managers to drive performance, accountability, and a high performing culture. Strong commercial and analytical skills, with the ability to interpret KPIs, sales data, and store metrics to make actionable decisions. Expertise in store operations, visual merchandising, and implementing processes that ensure operational excellence. Experience managing store openings, relocations, refits, and operational change initiatives. Hands on HR experience, including performance management, employee relations, and team development. Track record of building high performing teams that deliver exceptional customer experiences. Excellent communication and influencing skills across head office and store teams. Strategic thinker, able to translate business goals into regional retail plans and initiatives. Understanding of omnichannel retail and integrating in store and online experiences. Proven ability to achieve regional sales targets and manage profitability. PERFECTLY PACKAGED Acompetitive salary 33 days holiday including bank holidays rising to 35 with length of service Abroadbenefitspackageincluding our staff favourite - a very generousstaff discount acrossboth our brands. Seeall ofour benefits on our careersportal Opportunities to make an impact as well as learn and developfurther An innovative and friendly workplacewith a team we're proud to be part of. Find out more aboutus andour cultureon ourcareersportal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don't hire based on cultures, preferences, or personalities - it's what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
Feb 05, 2026
Full time
THE OPPORTUNITY Following the successful launch of our first flagship store in Milton Keynes in November last year, we're entering an exciting new phase of growth and are looking for an exceptional Regional Manager to lead the rollout of future store openings and shape the long-term success of our UK retail estate across Joma Jewellery and Katie Loxton. This is a highly influential, hands on leadership role where you will take ownership of regional performance, team capability, and customer experience, while working closely with Head Office to help define and scale our retail strategy. During your first three months, you will spend 3-4 days per week in store, establishing strong foundations, embedding effective ways of working, and gaining first hand insight into our teams, customers, and retail performance. You will also have the opportunity to spend time at our stunning Head Office in Banbury, Oxfordshire to connect and collaborate with key head office teams. As Regional manager you will make an impact by driving commercial performance, building high-performing store teams, leading new store openings, and acting as the voice of retail-using insight, data, and customer feedback to influence strategy and continuous improvement across the business. This role offers the opportunity to combine strategic thinking with visible, hands on leadership. You'll directly manage Store Managers, develop future retail leaders, and ensure every store delivers an exceptional, consistent brand experience while meeting ambitious sales and profitability targets. If you are a commercial, people focused retail leader who thrives in a fast growing, multi site environment, then this may be the perfect position for you! BEHIND THE BRANDS We're a family run,entrepreneurial company with an exciting pace of life and abright and friendly team.We are passionate about creatingstunning productswith a personal touch andinnovating our businessbehind the scenes. We value creativity, collaboration and integrity. HOW YOU'LL CONTRIBUTE Defining and implementing retail strategies, processes, KPIs, and operational standards to drive store performance and growth. Partnering with Head Office, Marketing, Buying, and HR to ensure store setup, merchandising, product strategy, and team frameworks support brand objectives. Developing and delivering training programs, induction frameworks, and scalable processes to build high performing teams. Leading new store openings, relocations, refits, and launches, ensuring operational readiness and commercial success. Monitoring and analysing regional sales, KPIs, and customer insights to identify growth opportunities and improve performance. Driving operational excellence, compliance, and consistent customer experiences across all stores. Managing, coaching, and developing Store Managers and retail teams, fostering a high performance culture aligned with brand values. Recruiting and retaining talent, implementing succession plans, and creating career development opportunities. Championing brand standards, customer experience, and cultural change across the retail estate. Project managing retail initiatives, cross functional coordination, and ad hoc projects to deliver measurable outcomes. Overseeing HR processes, employee relations, performance management, and compliance within the region. THE TALENT YOU'LL BRING Full clean UK driver's licence. Proven experience leading multi site retail teams and managing Store Managers to drive performance, accountability, and a high performing culture. Strong commercial and analytical skills, with the ability to interpret KPIs, sales data, and store metrics to make actionable decisions. Expertise in store operations, visual merchandising, and implementing processes that ensure operational excellence. Experience managing store openings, relocations, refits, and operational change initiatives. Hands on HR experience, including performance management, employee relations, and team development. Track record of building high performing teams that deliver exceptional customer experiences. Excellent communication and influencing skills across head office and store teams. Strategic thinker, able to translate business goals into regional retail plans and initiatives. Understanding of omnichannel retail and integrating in store and online experiences. Proven ability to achieve regional sales targets and manage profitability. PERFECTLY PACKAGED Acompetitive salary 33 days holiday including bank holidays rising to 35 with length of service Abroadbenefitspackageincluding our staff favourite - a very generousstaff discount acrossboth our brands. Seeall ofour benefits on our careersportal Opportunities to make an impact as well as learn and developfurther An innovative and friendly workplacewith a team we're proud to be part of. Find out more aboutus andour cultureon ourcareersportal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don't hire based on cultures, preferences, or personalities - it's what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
Marketing Manager, Supporter Retention Contract: Permanent Full Time, 35 hours per week Location: London UK UK hybrid working a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person Salary: £44,168 - £46,493 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team. About the role As our Marketing Manager Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications. In this role, you will: Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals). Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications. Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation. Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience. Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys. Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty. Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms. Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions. Although not essential, we d prefer you to have: Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds). Professional Qualification: CIM/IDM Qualification or equivalent professional qualification. Non-Profit Experience: Prior experience working in the Non-Profit or International Development Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Feb 05, 2026
Full time
Marketing Manager, Supporter Retention Contract: Permanent Full Time, 35 hours per week Location: London UK UK hybrid working a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person Salary: £44,168 - £46,493 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team. About the role As our Marketing Manager Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications. In this role, you will: Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals). Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications. Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation. Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience. Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys. Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty. Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms. Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions. Although not essential, we d prefer you to have: Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds). Professional Qualification: CIM/IDM Qualification or equivalent professional qualification. Non-Profit Experience: Prior experience working in the Non-Profit or International Development Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Location This position is located at 200 Oxford St Fitzrovia, London W1D1NU United Kingdom Role Summary The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Strategically recruit, train and develop managers to increase the day to day productive of the business Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as strong leader to the team Leadership & Communication: Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda Model the way for the store team and inspires a shared vision Responsible for the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales Assume total accountability for the store's profitability and guide the management team to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Feb 04, 2026
Full time
Location This position is located at 200 Oxford St Fitzrovia, London W1D1NU United Kingdom Role Summary The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Strategically recruit, train and develop managers to increase the day to day productive of the business Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as strong leader to the team Leadership & Communication: Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda Model the way for the store team and inspires a shared vision Responsible for the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales Assume total accountability for the store's profitability and guide the management team to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Account Manager Remote Based (UK) Salary Competitive + Sales Bonus/Commission Please Note: Applicants must be eligible to work in the UK. We continue to be the leading specialist provider of accessories and gifting to attractions across the UK and Europe click apply for full job details
Feb 04, 2026
Full time
Account Manager Remote Based (UK) Salary Competitive + Sales Bonus/Commission Please Note: Applicants must be eligible to work in the UK. We continue to be the leading specialist provider of accessories and gifting to attractions across the UK and Europe click apply for full job details
About Conduktor We build tools that truly unleash the power of Apache Kafka. Since getting started in 2020 we've been growing fast and we are already aiding thousands of developers to harness the power of their real-time data through supercharging productivity, driving efficiency, and accelerating project delivery. Now we are embarking on our next exciting chapter of growth. With hubs in London and New York, and teammates across the US, UK, and Europe, we're scaling globally and looking for people passionate about our mission to join us. This role can be based in our London or NYC office, with a hybrid schedule of in-office collaboration on Mondays, Wednesdays, and Thursdays. About the Role We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. This role is critical to ensuring customers realize value, adopt the platform successfully, and expand their usage over time. In this role, you will be working with French-speaking customers and English-speaking customers and must be fully fluent in both languages. You will work closely with Sales (AE) and Solutions Architecture (SA) as part of a unified account team, taking the lead post sale while remaining engaged throughout the customer lifecycle. What will you be doing? Customer Ownership & Value Realization Own the post sale customer lifecycle, including onboarding, adoption, and long term success Lead onboarding engagements and ensure customers achieve agreed success outcomes Build trusted relationships with champions, technical stakeholders, and decision makers Act as the customer's advocate internally while representing company strategy externally Account Management & Expansion Drive retention and expansion within your portfolio of accounts Lead upsells where the champion and economic buyer remain the same Identify expansion opportunities across business units and partner with AEs to pursue them Monitor account health, risks, and usage trends and take proactive action Cross Functional Collaboration Partner closely with AEs and SAs as part of a single account team Support pre sales technical validation when needed to ensure smooth handoffs Coordinate with Product, Support, and Engineering to resolve issues and influence roadmap Ensure all customer communications remain aligned and well coordinated Enablement & Advocacy Educate customers on best practices and new capabilities Lead regular check ins, success reviews, and executive touchpoints Capture customer feedback, success stories, and references What experience are we looking for? Fluency in English and French required (full professional proficiency with the ability to communicate complex technical concepts clearly in both languages) 3-7+ years of experience in Customer Success, Account Management, or Technical Account Management Experience managing mid market to enterprise B2B SaaS customers Strong ability to manage complex stakeholder environments Comfortable working cross functionally with Sales and technical teams Excellent communication, organization, and prioritization skills Preferred Experience with data infrastructure, streaming, DevOps, or developer tools Familiarity with Kafka, cloud platforms, or distributed systems Experience supporting customers across EMEA and North America Proven track record of driving renewals and expansions Why this role matters You will directly impact customer retention, expansion, and long term growth You'll work on complex, strategic accounts with high visibility You'll help define and scale how Customer Success operates as the company grows Perks and Benefits Stock options Unlimited PTO + 10 public holidays Top tier private health insurance package Learning and development allowance Employee referral program ClassPass membership Company wide events and team socials Gifts at tenure milestones Our office is dog friendly!
Feb 04, 2026
Full time
About Conduktor We build tools that truly unleash the power of Apache Kafka. Since getting started in 2020 we've been growing fast and we are already aiding thousands of developers to harness the power of their real-time data through supercharging productivity, driving efficiency, and accelerating project delivery. Now we are embarking on our next exciting chapter of growth. With hubs in London and New York, and teammates across the US, UK, and Europe, we're scaling globally and looking for people passionate about our mission to join us. This role can be based in our London or NYC office, with a hybrid schedule of in-office collaboration on Mondays, Wednesdays, and Thursdays. About the Role We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. This role is critical to ensuring customers realize value, adopt the platform successfully, and expand their usage over time. In this role, you will be working with French-speaking customers and English-speaking customers and must be fully fluent in both languages. You will work closely with Sales (AE) and Solutions Architecture (SA) as part of a unified account team, taking the lead post sale while remaining engaged throughout the customer lifecycle. What will you be doing? Customer Ownership & Value Realization Own the post sale customer lifecycle, including onboarding, adoption, and long term success Lead onboarding engagements and ensure customers achieve agreed success outcomes Build trusted relationships with champions, technical stakeholders, and decision makers Act as the customer's advocate internally while representing company strategy externally Account Management & Expansion Drive retention and expansion within your portfolio of accounts Lead upsells where the champion and economic buyer remain the same Identify expansion opportunities across business units and partner with AEs to pursue them Monitor account health, risks, and usage trends and take proactive action Cross Functional Collaboration Partner closely with AEs and SAs as part of a single account team Support pre sales technical validation when needed to ensure smooth handoffs Coordinate with Product, Support, and Engineering to resolve issues and influence roadmap Ensure all customer communications remain aligned and well coordinated Enablement & Advocacy Educate customers on best practices and new capabilities Lead regular check ins, success reviews, and executive touchpoints Capture customer feedback, success stories, and references What experience are we looking for? Fluency in English and French required (full professional proficiency with the ability to communicate complex technical concepts clearly in both languages) 3-7+ years of experience in Customer Success, Account Management, or Technical Account Management Experience managing mid market to enterprise B2B SaaS customers Strong ability to manage complex stakeholder environments Comfortable working cross functionally with Sales and technical teams Excellent communication, organization, and prioritization skills Preferred Experience with data infrastructure, streaming, DevOps, or developer tools Familiarity with Kafka, cloud platforms, or distributed systems Experience supporting customers across EMEA and North America Proven track record of driving renewals and expansions Why this role matters You will directly impact customer retention, expansion, and long term growth You'll work on complex, strategic accounts with high visibility You'll help define and scale how Customer Success operates as the company grows Perks and Benefits Stock options Unlimited PTO + 10 public holidays Top tier private health insurance package Learning and development allowance Employee referral program ClassPass membership Company wide events and team socials Gifts at tenure milestones Our office is dog friendly!
WHO WE ARE LOOKING FOR We are looking for Senior Product Line Managers to join our Football Apparel Licensed (Clubs & Federations) team. In this role, you will partner with the broader apparel product creation organization and lead processes and strategy for top UK teams. The ideal candidate can build, maintain, and deepen relationships with clubs, leagues, and key partners while identifying consumer and competitive trends across global markets. You bring the ability to leverage athlete, consumer, and marketplace insights-and translate these into impactful product narratives and locally resonant strategies. You will lead and collaborate with a specialized product team to deliver the most innovative and high-performance apparel for athletes while partnering with local teams to create compelling retail assortments for consumers. Business analysis-including bookings, sell-through by channel, geography, country, style, and color-will be expected. WHAT YOU WILL WORK ON In this role, you will be responsible for deeply understanding the consumer and analyzing product and competitive trends across team markets. You will apply expert knowledge of product creation, distribution, pricing, and marketplace needs to drive strategic decision-making. Key responsibilities include: Creating and communicating a clear product vision for your categories, supported by strong storytelling and consumer-right strategies Serving as the business lead and spokesperson in key product creation forums Driving alignment on product line plans, costing, and pricing needs across markets and channels Leading the execution of key initiatives and ensuring successful delivery Leading the product creation process through close collaboration with Product & Graphic Design, Materials, Technical Design, Merchandising, Development, and Operations Overseeing or developing presentations for product sell-in Line planning and briefing at the appropriate style/SKU level to deliver productivity, margin, and revenue targets Building, maintaining, and fostering critical relationships with clubs, federations, and Nike Sports Marketing WHO YOU WILL WORK WITH You will work closely with Design, Technical Development, Merchandising, Operations, and Sports Marketing teams throughout the entire product creation lifecycle. Collaboration across global and local stakeholders is essential for success in this role. WHAT YOU BRING Experience in product-related roles Expert-level Product Management and Merchandising skills with deep understanding of the product creation process Strong business orientation, analytical skills, and retail math proficiency Demonstrated business management experience Proven leadership capabilities, including the ability to motivate, influence, negotiate, and drive alignment Ability to travel up to 10% Global cultural awareness, including knowledge of current world events and appreciation for diverse cultures Proficiency in Keynote, Adobe Suite, PowerPoint, and Excel Deep understanding of athletes, marketplace dynamics, and consumer landscape Passion for or interest in Football Ability to gather and apply hyper-local insights RELOCATION IS NOT OFFERED FOR THIS POSITION.
Feb 04, 2026
Full time
WHO WE ARE LOOKING FOR We are looking for Senior Product Line Managers to join our Football Apparel Licensed (Clubs & Federations) team. In this role, you will partner with the broader apparel product creation organization and lead processes and strategy for top UK teams. The ideal candidate can build, maintain, and deepen relationships with clubs, leagues, and key partners while identifying consumer and competitive trends across global markets. You bring the ability to leverage athlete, consumer, and marketplace insights-and translate these into impactful product narratives and locally resonant strategies. You will lead and collaborate with a specialized product team to deliver the most innovative and high-performance apparel for athletes while partnering with local teams to create compelling retail assortments for consumers. Business analysis-including bookings, sell-through by channel, geography, country, style, and color-will be expected. WHAT YOU WILL WORK ON In this role, you will be responsible for deeply understanding the consumer and analyzing product and competitive trends across team markets. You will apply expert knowledge of product creation, distribution, pricing, and marketplace needs to drive strategic decision-making. Key responsibilities include: Creating and communicating a clear product vision for your categories, supported by strong storytelling and consumer-right strategies Serving as the business lead and spokesperson in key product creation forums Driving alignment on product line plans, costing, and pricing needs across markets and channels Leading the execution of key initiatives and ensuring successful delivery Leading the product creation process through close collaboration with Product & Graphic Design, Materials, Technical Design, Merchandising, Development, and Operations Overseeing or developing presentations for product sell-in Line planning and briefing at the appropriate style/SKU level to deliver productivity, margin, and revenue targets Building, maintaining, and fostering critical relationships with clubs, federations, and Nike Sports Marketing WHO YOU WILL WORK WITH You will work closely with Design, Technical Development, Merchandising, Operations, and Sports Marketing teams throughout the entire product creation lifecycle. Collaboration across global and local stakeholders is essential for success in this role. WHAT YOU BRING Experience in product-related roles Expert-level Product Management and Merchandising skills with deep understanding of the product creation process Strong business orientation, analytical skills, and retail math proficiency Demonstrated business management experience Proven leadership capabilities, including the ability to motivate, influence, negotiate, and drive alignment Ability to travel up to 10% Global cultural awareness, including knowledge of current world events and appreciation for diverse cultures Proficiency in Keynote, Adobe Suite, PowerPoint, and Excel Deep understanding of athletes, marketplace dynamics, and consumer landscape Passion for or interest in Football Ability to gather and apply hyper-local insights RELOCATION IS NOT OFFERED FOR THIS POSITION.
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Feb 04, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance's growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers' objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. To apply, please send your CV and covering letter to . Responsibilities Develop and foster an excellent customer experience across Luminance's comprehensive product suite Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements Work closely with customers to establish proactive deployment, transition, and user adoption strategies. Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day. Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn Analyse customer data to improve customer experience and engagement Hold product demonstrations for customers Regular domestic and international travel to meet with customers and build robust business relationships Evaluate and improve tutorials and other communication/training infrastructure Bachelor's of Master's Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US) Highly organised with ability to multi-task and prioritise effectively Self-driven and proactive Excellent communication and interpersonal skills, both verbal and written Patient and active listener Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge Detail oriented with a problem-solving attitude Excellent product knowledge Passion for customer experience Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
Feb 04, 2026
Full time
This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance's growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including major manufacturing companies, high growth technology companies, global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of our customers' objectives whilst maintaining a clear vision for how our ground-breaking technology will transform the way individuals and companies work with contracts every day. The ideal candidate will have a natural ability to build rapport with customers, maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands of users; training and advising customers on product best practices; and minimising churn. They should also be able to provide insights on customer-to-business interactions using available data, improve customer experience through product support and feedback, and handle customer complaints and requests with professionalism. Successful candidates must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively. The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. To apply, please send your CV and covering letter to . Responsibilities Develop and foster an excellent customer experience across Luminance's comprehensive product suite Facilitate a seamless handover from pre-sales to post-sales by maintaining close collaboration with the Product Specialist and Sales Teams to execute on the customer's vision for the Luminance product Oversee customer engagements post-sale, fostering relationships through expertise in our product and effectively executing established onboarding and implementation processes Gain and maintain an in-depth knowledge of the product to meet individual customer business requirements Work closely with customers to establish proactive deployment, transition, and user adoption strategies. Collaborate with the Sales Team to create practical, measurable plans that embed Luminance into the core of our customers' day to day. Liaise with the Support Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise customer renewals via successful onboarding and user engagement; minimise risk of customer churn Analyse customer data to improve customer experience and engagement Hold product demonstrations for customers Regular domestic and international travel to meet with customers and build robust business relationships Evaluate and improve tutorials and other communication/training infrastructure Bachelor's of Master's Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US) Highly organised with ability to multi-task and prioritise effectively Self-driven and proactive Excellent communication and interpersonal skills, both verbal and written Patient and active listener Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge Detail oriented with a problem-solving attitude Excellent product knowledge Passion for customer experience Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
Our client is a leading supplier and manufacturer of beverage solutions in the UK, with a growing customer base across Europe and the Middle East selling to a range of customers in the Hotel and restaurant sector. Are you an accomplished foodservice sales professional seeking your next challenge in the dynamic world of food and beverage solutions? This is your opportunity to join a respected and e click apply for full job details
Feb 04, 2026
Full time
Our client is a leading supplier and manufacturer of beverage solutions in the UK, with a growing customer base across Europe and the Middle East selling to a range of customers in the Hotel and restaurant sector. Are you an accomplished foodservice sales professional seeking your next challenge in the dynamic world of food and beverage solutions? This is your opportunity to join a respected and e click apply for full job details
Join One of the UK's Leading Education Recruitment Agencies At The Prospero Group , we're proud to be recognised as one of the UK's top education recruitment agencies. With 9 offices nationwide and 5 more across the globe, we connect exceptional talent with schools and institutions across a wide range of specialisms. Our success comes from our people. Supported by a collaborative leadership team, structured training, and a vibrant, social culture, we're not just another recruitment business-we're a community. Our Values: Family Trust Quality Professionalism Empowerment Our Vision: To be the recruitment and training agency of choice for clients and candidates We're now looking for driven, ambitious individuals to join our growing Education Recruitment Team as Account Managers . The Role You'll be working alongside one of our top-performing consultants on a warm desk within the education sector. This is a fantastic opportunity to manage existing accounts, build strong client relationships, and ensure repeat business through excellent service and delivery. Your responsibilities will include: Managing client accounts and filling daily and long-term bookings Strengthening client retention through outstanding service Building trusted relationships with schools and education professionals Driving growth by maintaining the team's culture of repeat business What We're Looking For We want people who share our values and vision. To thrive in this role, you'll bring: Recruitment experience (essential) A strong work ethic and entrepreneurial mindset Excellent communication skills and commercial awareness Motivation to achieve and exceed targets Drive, ambition, and resilience Degree and/or sales experience (preferred but not essential for graduate-calibre candidates) What You'll Get in Return Competitive base salary (not commission-only) One of the most rewarding commission structures in the industry A clear career development plan with training from industry leaders Weekly, monthly, and annual incentives A supportive, social team culture The opportunity to build a long-term, successful career while making a real impact At Prospero, you'll have the platform, training, and support to achieve your goals-and the rewards to match. Ready to take the next step in your recruitment career? Apply now and help us grow the Prospero family. IND-INT
Feb 04, 2026
Full time
Join One of the UK's Leading Education Recruitment Agencies At The Prospero Group , we're proud to be recognised as one of the UK's top education recruitment agencies. With 9 offices nationwide and 5 more across the globe, we connect exceptional talent with schools and institutions across a wide range of specialisms. Our success comes from our people. Supported by a collaborative leadership team, structured training, and a vibrant, social culture, we're not just another recruitment business-we're a community. Our Values: Family Trust Quality Professionalism Empowerment Our Vision: To be the recruitment and training agency of choice for clients and candidates We're now looking for driven, ambitious individuals to join our growing Education Recruitment Team as Account Managers . The Role You'll be working alongside one of our top-performing consultants on a warm desk within the education sector. This is a fantastic opportunity to manage existing accounts, build strong client relationships, and ensure repeat business through excellent service and delivery. Your responsibilities will include: Managing client accounts and filling daily and long-term bookings Strengthening client retention through outstanding service Building trusted relationships with schools and education professionals Driving growth by maintaining the team's culture of repeat business What We're Looking For We want people who share our values and vision. To thrive in this role, you'll bring: Recruitment experience (essential) A strong work ethic and entrepreneurial mindset Excellent communication skills and commercial awareness Motivation to achieve and exceed targets Drive, ambition, and resilience Degree and/or sales experience (preferred but not essential for graduate-calibre candidates) What You'll Get in Return Competitive base salary (not commission-only) One of the most rewarding commission structures in the industry A clear career development plan with training from industry leaders Weekly, monthly, and annual incentives A supportive, social team culture The opportunity to build a long-term, successful career while making a real impact At Prospero, you'll have the platform, training, and support to achieve your goals-and the rewards to match. Ready to take the next step in your recruitment career? Apply now and help us grow the Prospero family. IND-INT
Customer Success Manager - Retail / SaaS CDI London About us Join OneStock: let's shape the future of retail together! Who are we? OneStock is a French software company and the European leader in order management system (OMS) solutions. Our innovative technology bridges physical and digital retail to deliver seamless and high-performing customer experiences. With over 12 million orders managed annually and 10,000 stores equipped worldwide (Jules, LVMH, Petit Bateau, ba&sh ), we are dedicated to pushing the boundaries of retail tech. Operating in France, the UK, Italy, Germany, and now the United States, we're driven by bold ambitions and strong values: Agility Care Excellence Why join us? Working at OneStock means: Contributing to innovative projects tackling the challenges of modern retail. Thriving in a human-scale environment (150 employees) where your ideas matter. Enjoying a supportive company culture, filled with fun moments (afterworks, yoga, sports, etc.). Benefiting from transparent communication and a flexible work environment (remote work, adjustable schedules). Job description: The role of CSM : As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. We expect you to: Support: OneStock customers in the use and adoption of the software Build loyalty: by providing our customers with support and a high level of satisfaction Upsell/Cross-sell: identify new customer needs and offer complementary solutions Being the voice of the customer from within by listening to their needs and expectations and relaying them to other sales, marketing, implementation, expertise, development, product and support teams. To achieve these objectives, your missions would be to : Plan, prepare and conduct regular meetings with clients Make demos of existing modules and extensions or new software features Travel and meet our customers Write SOWs and estimates for upsells/cross-sales Stay informed about current customer requests and monitor their progress Update current customer data in CRM Identifying development opportunities: new contacts, subcontractors, additional modules, new countries, extensions, etc. Participate in the continuous improvement of the CSM team's tools, methods and processes Be proactive in contract renewals Collect and transmit regular feedback from our customers to enable our internal teams to continually improve Share our clients' success stories with the marketing team and encourage our clients to participate in different actions (case studies, testimonials, etc.) Profile: What we are looking for : You are passionate about customer support and satisfaction, and you want to help transform the retail sector. You also: Have 3-4 years experience as a CSM in BtoB, in a tech/SaaS environment Work effectively with diverse teams and people (Sales, Product, Marketing ) Are proactive in identifying expansion opportunities Have excellent communication and organisational skills Speak English fluently And as a bonus: You haveexperience in retail Fluent in French, German, Italian What we offer: A competitive package: fixed salary, bonuses based on individual and team objectives. Benefits and flexibility: meal vouchers, a generous remote work policy, flexible paid time off, additional days off (RTT) Ergonomic equipment: PC, dual screens, mouse, headset everything you need to work comfortably. Professional development: an HR team dedicated to ensuring the growth and well-being of OneStockers. An inclusive company culture that values diversity and encourages every talent to thrive. Recruitment process: At OneStock, we value your time and commitment. Our process is simple: HR interview to assess your alignment with our values and your motivation. Interview with your future manager to evaluate your technical skills and fit for the role. Technical test to analyse your expertise and ability to solve complex problems. Final interview to assess your potential to grow and succeed within the team and the company. We're waiting for you! Apply now and become a key player in transforming retail.
Feb 04, 2026
Full time
Customer Success Manager - Retail / SaaS CDI London About us Join OneStock: let's shape the future of retail together! Who are we? OneStock is a French software company and the European leader in order management system (OMS) solutions. Our innovative technology bridges physical and digital retail to deliver seamless and high-performing customer experiences. With over 12 million orders managed annually and 10,000 stores equipped worldwide (Jules, LVMH, Petit Bateau, ba&sh ), we are dedicated to pushing the boundaries of retail tech. Operating in France, the UK, Italy, Germany, and now the United States, we're driven by bold ambitions and strong values: Agility Care Excellence Why join us? Working at OneStock means: Contributing to innovative projects tackling the challenges of modern retail. Thriving in a human-scale environment (150 employees) where your ideas matter. Enjoying a supportive company culture, filled with fun moments (afterworks, yoga, sports, etc.). Benefiting from transparent communication and a flexible work environment (remote work, adjustable schedules). Job description: The role of CSM : As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. We expect you to: Support: OneStock customers in the use and adoption of the software Build loyalty: by providing our customers with support and a high level of satisfaction Upsell/Cross-sell: identify new customer needs and offer complementary solutions Being the voice of the customer from within by listening to their needs and expectations and relaying them to other sales, marketing, implementation, expertise, development, product and support teams. To achieve these objectives, your missions would be to : Plan, prepare and conduct regular meetings with clients Make demos of existing modules and extensions or new software features Travel and meet our customers Write SOWs and estimates for upsells/cross-sales Stay informed about current customer requests and monitor their progress Update current customer data in CRM Identifying development opportunities: new contacts, subcontractors, additional modules, new countries, extensions, etc. Participate in the continuous improvement of the CSM team's tools, methods and processes Be proactive in contract renewals Collect and transmit regular feedback from our customers to enable our internal teams to continually improve Share our clients' success stories with the marketing team and encourage our clients to participate in different actions (case studies, testimonials, etc.) Profile: What we are looking for : You are passionate about customer support and satisfaction, and you want to help transform the retail sector. You also: Have 3-4 years experience as a CSM in BtoB, in a tech/SaaS environment Work effectively with diverse teams and people (Sales, Product, Marketing ) Are proactive in identifying expansion opportunities Have excellent communication and organisational skills Speak English fluently And as a bonus: You haveexperience in retail Fluent in French, German, Italian What we offer: A competitive package: fixed salary, bonuses based on individual and team objectives. Benefits and flexibility: meal vouchers, a generous remote work policy, flexible paid time off, additional days off (RTT) Ergonomic equipment: PC, dual screens, mouse, headset everything you need to work comfortably. Professional development: an HR team dedicated to ensuring the growth and well-being of OneStockers. An inclusive company culture that values diversity and encourages every talent to thrive. Recruitment process: At OneStock, we value your time and commitment. Our process is simple: HR interview to assess your alignment with our values and your motivation. Interview with your future manager to evaluate your technical skills and fit for the role. Technical test to analyse your expertise and ability to solve complex problems. Final interview to assess your potential to grow and succeed within the team and the company. We're waiting for you! Apply now and become a key player in transforming retail.
Category Manager page is loaded Category Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R8A collective energy and ambition. A place where you can make a real difference.We're a company that genuinely cares about our people, our products, our consumers and the environment.Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. If the answer is yes - then look no further as Church & Dwight UK Ltd have an exciting opportunity for you to join our team as a Category Manager working across our Beauty, Oral & Personal Care Brands. This is a temporary position for 9 months due to start February 2026. The role is based at our London Euston office with hybrid working available. As Category Manager, you will lead all aspects of Category Development, owning category reviews, shopper insights and data-led recommendations. You will work closely with Sales, Marketing and Shopper Marketing teams to develop compelling channel and retailer plans across brands and customers. This role is pivotal in driving category growth and maximising sales performance across our UK customer base. Key Responsibilities include: Identify and develop actionable category and shopper data insights to drive growth Formulate customer strategies, tactics and supporting trade plans in partnership with Sales Ensure customer plans align with brand, category and retailer strategies Own day-to-day management of the Circana database Deliver continuous and ad-hoc analysis using Circana data sources Build high-impact customer presentations for range reviews, including product, space and merchandising recommendations Develop and execute category management plans across UK retailers Ensure best-in-class execution and post-activity review in collaboration with the Shopper Marketing Manager Utilise a variety of sources to glean insights to support trade deck creation & category strategy development Develop instore planograms and instore merchandising recommendationsThe ideal candidate should be educated to degree level and have a minimum of 5 years' experience in Category Management, ideally within FMCG . You should possess strong numerical and analytical capability and be comfortable working with granular data. Have proven experience using Circana and Kantar data. Excellent communication and stakeholder management skills with a collaborative, cross-functional working style. Be able to demonstrate advanced Microsoft Office Skills. Solid experience in Category Management and Shopper Insight, with the ability to turn insight into creative, effective retail solutions. Have strong knowledge of the UK retail landscape, with experience working with major multiples and high street retailers, particularly Boots and Superdrug.In return we offer a competitive package, including 24 days annual leave, a pension matched up to 9%, discretionary annual bonus, life assurance cover and membership of a health cash plan. For more information on our company, our brands and our culture visit us at When applying for a role and sending your cv, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679 and any successor legislation. .
Feb 04, 2026
Full time
Category Manager page is loaded Category Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R8A collective energy and ambition. A place where you can make a real difference.We're a company that genuinely cares about our people, our products, our consumers and the environment.Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. If the answer is yes - then look no further as Church & Dwight UK Ltd have an exciting opportunity for you to join our team as a Category Manager working across our Beauty, Oral & Personal Care Brands. This is a temporary position for 9 months due to start February 2026. The role is based at our London Euston office with hybrid working available. As Category Manager, you will lead all aspects of Category Development, owning category reviews, shopper insights and data-led recommendations. You will work closely with Sales, Marketing and Shopper Marketing teams to develop compelling channel and retailer plans across brands and customers. This role is pivotal in driving category growth and maximising sales performance across our UK customer base. Key Responsibilities include: Identify and develop actionable category and shopper data insights to drive growth Formulate customer strategies, tactics and supporting trade plans in partnership with Sales Ensure customer plans align with brand, category and retailer strategies Own day-to-day management of the Circana database Deliver continuous and ad-hoc analysis using Circana data sources Build high-impact customer presentations for range reviews, including product, space and merchandising recommendations Develop and execute category management plans across UK retailers Ensure best-in-class execution and post-activity review in collaboration with the Shopper Marketing Manager Utilise a variety of sources to glean insights to support trade deck creation & category strategy development Develop instore planograms and instore merchandising recommendationsThe ideal candidate should be educated to degree level and have a minimum of 5 years' experience in Category Management, ideally within FMCG . You should possess strong numerical and analytical capability and be comfortable working with granular data. Have proven experience using Circana and Kantar data. Excellent communication and stakeholder management skills with a collaborative, cross-functional working style. Be able to demonstrate advanced Microsoft Office Skills. Solid experience in Category Management and Shopper Insight, with the ability to turn insight into creative, effective retail solutions. Have strong knowledge of the UK retail landscape, with experience working with major multiples and high street retailers, particularly Boots and Superdrug.In return we offer a competitive package, including 24 days annual leave, a pension matched up to 9%, discretionary annual bonus, life assurance cover and membership of a health cash plan. For more information on our company, our brands and our culture visit us at When applying for a role and sending your cv, you understand that the Company will hold your personal data in relation to your prospective employment and will process that data for legitimate business reasons within the requirements of UK data protection laws currently in effect and as they become applicable, including the Data Protection Act 1998, the General Data Protection Regulation (Regulation (EU) 2016/679 and any successor legislation. .
As the Sales Director you will lead and accelerate our UK and European growth. This is a senior leadership role with full accountability for sales performance across multiple channels, territories, and business models. Client Details My client is a leading global brand licensing and merchandising business, partnering with some of the world's most recognisable brands across fashion, accessories, and lifestyle categories. We are now seeking an exceptional Sales Director to lead and accelerate our UK and European growth. This is a senior leadership role with full accountability for sales performance across multiple channels, territories, and business models. Reporting directly to the Managing Director, the Sales Director will play a critical role in shaping our commercial strategy and strengthening my clients market position across Europe. Description Sales Strategy & Performance Develop and deliver the UK and European sales strategy to achieve and exceed revenue targets Own all sales revenue streams, including eCommerce Lead forecasting, budgeting, and sales planning across territories and channels Use data and insight to identify risks, opportunities, and performance gaps, taking decisive action Monitor market trends, customer behaviour, and competitor activity Set and manage pricing strategies aligned with margin and growth objectives Leadership & Team Development Lead, inspire, and develop sales teams across the UK and Europe Recruit, coach, and performance-manage senior sales leaders and teams Build a proactive, accountable, high-performance sales culture Champion company values and act as a role model across the organisation Stakeholder Collaboration Work closely with senior leaders across licensing, creative, supply chain, finance, and the US parent company Ensure strong alignment between sales strategy, product development, and operational delivery Collaborate across European territories and channels to ensure consistency and execution excellence Customer & Market Engagement Build and maintain senior-level relationships with key customers and strategic accounts Identify and secure new major clients to expand the customer base Represent the business at trade shows, exhibitions, and industry events Processes, Reporting & Governance Implement and continuously improve sales processes, reporting, and performance tools Ensure high-quality reporting and insights for the Senior Leadership Team Contribute actively to Senior Leadership Team meetings with clear commercial updates Profile A successful Sales Director should have: Proven experience in a Sales Director or senior sales leadership role, with responsibility for European markets Strong understanding of multi-territory European selling, including cultural, regulatory, and route-to-market differences Experience leading geographically dispersed teams across wholesale, key accounts, and eCommerce Background in textiles, licensed accessories, apparel, or a related consumer product sector (highly desirable) Highly commercial and data-driven, with strong analytical and forecasting capability A confident leader with the ability to inspire senior managers and teams Excellent stakeholder management skills and a collaborative leadership style Comfortable operating in a fast-paced, international, growth-focused environment Job Offer Competitive salary and package If you are ready to take the next step in your career as a Sales Director in the FMCG industry, apply today
Feb 04, 2026
Full time
As the Sales Director you will lead and accelerate our UK and European growth. This is a senior leadership role with full accountability for sales performance across multiple channels, territories, and business models. Client Details My client is a leading global brand licensing and merchandising business, partnering with some of the world's most recognisable brands across fashion, accessories, and lifestyle categories. We are now seeking an exceptional Sales Director to lead and accelerate our UK and European growth. This is a senior leadership role with full accountability for sales performance across multiple channels, territories, and business models. Reporting directly to the Managing Director, the Sales Director will play a critical role in shaping our commercial strategy and strengthening my clients market position across Europe. Description Sales Strategy & Performance Develop and deliver the UK and European sales strategy to achieve and exceed revenue targets Own all sales revenue streams, including eCommerce Lead forecasting, budgeting, and sales planning across territories and channels Use data and insight to identify risks, opportunities, and performance gaps, taking decisive action Monitor market trends, customer behaviour, and competitor activity Set and manage pricing strategies aligned with margin and growth objectives Leadership & Team Development Lead, inspire, and develop sales teams across the UK and Europe Recruit, coach, and performance-manage senior sales leaders and teams Build a proactive, accountable, high-performance sales culture Champion company values and act as a role model across the organisation Stakeholder Collaboration Work closely with senior leaders across licensing, creative, supply chain, finance, and the US parent company Ensure strong alignment between sales strategy, product development, and operational delivery Collaborate across European territories and channels to ensure consistency and execution excellence Customer & Market Engagement Build and maintain senior-level relationships with key customers and strategic accounts Identify and secure new major clients to expand the customer base Represent the business at trade shows, exhibitions, and industry events Processes, Reporting & Governance Implement and continuously improve sales processes, reporting, and performance tools Ensure high-quality reporting and insights for the Senior Leadership Team Contribute actively to Senior Leadership Team meetings with clear commercial updates Profile A successful Sales Director should have: Proven experience in a Sales Director or senior sales leadership role, with responsibility for European markets Strong understanding of multi-territory European selling, including cultural, regulatory, and route-to-market differences Experience leading geographically dispersed teams across wholesale, key accounts, and eCommerce Background in textiles, licensed accessories, apparel, or a related consumer product sector (highly desirable) Highly commercial and data-driven, with strong analytical and forecasting capability A confident leader with the ability to inspire senior managers and teams Excellent stakeholder management skills and a collaborative leadership style Comfortable operating in a fast-paced, international, growth-focused environment Job Offer Competitive salary and package If you are ready to take the next step in your career as a Sales Director in the FMCG industry, apply today
Jonathan Lee Recruitment Ltd
Whitwick, Leicestershire
Marketing Manager - Automotive / Motorcycles As an iconic Motorcycle brand famous for its history and continued presence in the UK markets, in support of their continued market and dealership engagement, they are seeking a Marketing Manager to lead the development and execution of the brand s marketing strategy across key European markets. This role blends strategic planning with hands on delivery, ensuring the brand grows its presence, market share and rider community across the region. This role works closely with UK headquarters, regional distributors, dealers and cross functional teams to deliver integrated campaigns that drive sales, strengthen brand loyalty and elevate the company s position in the premium motorcycle sector. Working from a hybrid activity ideally Midlands orientated and with UK and international travel to support market engagement and brand growth success, key responsibilities include: Develop and implement the Global marketing strategy aligned with global brand direction and commercial targets. Analyse market trends, competitor activity and customer insights to identify growth opportunities across the region. Localise global campaigns to ensure cultural relevance and commercial impact in each market. Lead integrated marketing campaigns across digital, retail, PR, events and partnerships working alongside the Group team. Manage product launches, ensuring consistent messaging and strong dealer engagement. Oversee brand consistency across all European touchpoints, including dealer materials, digital assets and experiential activations. Drive digital marketing performance across paid, owned and earned channels. Grow the rider community through social media, CRM, content strategy and ambassador programmes. Collaborate with agencies to optimise digital performance and brand storytelling. Provide marketing toolkits, campaign assets and guidance to European distributors and dealer networks. Support retail marketing initiatives, including showroom branding, POS and local events. Monitor execution quality and ensure alignment with brand standards. Plan and deliver European / Global events including trade shows, demo days, press rides and community gatherings. Build partnerships with riding organisations, lifestyle brands and influencers aligned with the brand s identity. Own the European & Global marketing budget, ensuring efficient allocation and ROI tracking. Report on campaign performance, market insights and KPIs to senior leadership. Manage agency relationships and negotiate contracts where required. Skills & Experience Proven experience in marketing within the motorcycle, automotive, motorsport or premium lifestyle sectors. Strong understanding of European markets and cultural nuances. Demonstrated success in delivering integrated marketing campaigns. Experience working with distributors and dealer networks. Strong digital marketing capability, including social, CRM and content strategy. Excellent communication, stakeholder management and project leadership skills. Ability to travel across Europe / globally as required. Desirable Passion for motorcycles and riding culture. If possible, have a European language (e.g., German, French, Italian, Spanish). Experience with product launches in a technical or enthusiast-driven category. Familiarity with motorsport, adventure travel, powersport or lifestyle brand partnerships. Personal Attributes Commercially minded with a creative streak. Confident, collaborative and comfortable influencing at all levels. Hands-on, proactive and able to thrive in a fast-moving environment. Culturally aware and adaptable across diverse European markets. Passionate about building communities and elevating brand experience. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Feb 04, 2026
Full time
Marketing Manager - Automotive / Motorcycles As an iconic Motorcycle brand famous for its history and continued presence in the UK markets, in support of their continued market and dealership engagement, they are seeking a Marketing Manager to lead the development and execution of the brand s marketing strategy across key European markets. This role blends strategic planning with hands on delivery, ensuring the brand grows its presence, market share and rider community across the region. This role works closely with UK headquarters, regional distributors, dealers and cross functional teams to deliver integrated campaigns that drive sales, strengthen brand loyalty and elevate the company s position in the premium motorcycle sector. Working from a hybrid activity ideally Midlands orientated and with UK and international travel to support market engagement and brand growth success, key responsibilities include: Develop and implement the Global marketing strategy aligned with global brand direction and commercial targets. Analyse market trends, competitor activity and customer insights to identify growth opportunities across the region. Localise global campaigns to ensure cultural relevance and commercial impact in each market. Lead integrated marketing campaigns across digital, retail, PR, events and partnerships working alongside the Group team. Manage product launches, ensuring consistent messaging and strong dealer engagement. Oversee brand consistency across all European touchpoints, including dealer materials, digital assets and experiential activations. Drive digital marketing performance across paid, owned and earned channels. Grow the rider community through social media, CRM, content strategy and ambassador programmes. Collaborate with agencies to optimise digital performance and brand storytelling. Provide marketing toolkits, campaign assets and guidance to European distributors and dealer networks. Support retail marketing initiatives, including showroom branding, POS and local events. Monitor execution quality and ensure alignment with brand standards. Plan and deliver European / Global events including trade shows, demo days, press rides and community gatherings. Build partnerships with riding organisations, lifestyle brands and influencers aligned with the brand s identity. Own the European & Global marketing budget, ensuring efficient allocation and ROI tracking. Report on campaign performance, market insights and KPIs to senior leadership. Manage agency relationships and negotiate contracts where required. Skills & Experience Proven experience in marketing within the motorcycle, automotive, motorsport or premium lifestyle sectors. Strong understanding of European markets and cultural nuances. Demonstrated success in delivering integrated marketing campaigns. Experience working with distributors and dealer networks. Strong digital marketing capability, including social, CRM and content strategy. Excellent communication, stakeholder management and project leadership skills. Ability to travel across Europe / globally as required. Desirable Passion for motorcycles and riding culture. If possible, have a European language (e.g., German, French, Italian, Spanish). Experience with product launches in a technical or enthusiast-driven category. Familiarity with motorsport, adventure travel, powersport or lifestyle brand partnerships. Personal Attributes Commercially minded with a creative streak. Confident, collaborative and comfortable influencing at all levels. Hands-on, proactive and able to thrive in a fast-moving environment. Culturally aware and adaptable across diverse European markets. Passionate about building communities and elevating brand experience. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Distribusion is the world's leading ground transportation marketplace and gives travellers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest-growing startups in travel, backed by leading venture capital investors including TQ Ventures, Lightrock, Creandum, and Northzone, and are headquartered in Berlin, Germany. Following our recent $80m Series C funding, we are ready to push beyond. As we expand our operations and offerings across Europe, we are looking for a Senior Business Development to lead our business initiatives in the UK & Ireland, focusing on acquiring and onboarding new bus and ferry partners in Italy, as well as managing relationships with the carriers and retailers in the region. What you will do: Own the market P&L, build the market strategy and execute against the Business Plan. Lead the go-to-market strategy for which carriers and retailers we should partner with. Own the hunting and farming of these accounts. Grow and develop Distribusion's global network of bus, rail, ferry and public transport operators across the region. Own end-to-end sales process: prospecting, lead generation, pitching, CRM maintenance, etc. Be proactive and do whatever it takes to get new carriers on our platform. Develop our Carrier portfolio and continue to expand our business across the UK & Ireland. Support cross-selling of an expanding suite of products and services into the transport operators (White-Labels, BI tools, Mobile Booking Solutions, etc.). Drive sales and revenue growth by securing high-impact partnerships that align with Distribusion's strategic goals. Collaborate with internal teams, BizDev, Integrations, Product, and Finance, to develop tailored solutions and successfully onboard partners to our platform. Workplace: This role is remote, sitting in London, reporting into our commercial team and working with global stakeholders. Who you are: 5+ years of business development experience or Management Consulting, ideally at a high-growth company (experience in technology/software company, travel agency, transportation, and logistics industry is an advantage but not a must) Track record of sales and partner management experience at a high-growth company, with a track record of achieving and exceeding goals. Capacity to meet multiple objectives in an entrepreneurial and fast-paced environment with minimal guidance. Excellent negotiation, communication, and interpersonal skills You are fluent in English (spoken and written). You have some international exposure working with global teams at a high-performance job. You are driven, ambitious, and willing to get hands-on in shaping the future of ground transportation travel. What you can expect: You will join a fast-paced travel tech company and take on a rapidly growing industry. You will take on ownership and responsibility from day one and have a direct impact on the success of the company. We value agility! We're constantly updating our tech stack and offering the best possible tools to ensure all of our in-house engineers, partners, and carriers benefit from cutting-edge, efficient solutions. You will work with global companies. Our product attracts the biggest names in travel technology, such as Google Maps, and national carriers like Amtrak, Deutsche Bahn, Renfe, and SNCF. As part of the management team, you will shape our strategy and organisation beyond your area of responsibility. You will join an international team of talented and driven people with a clear mission. Expect your colleagues to inspire, support and challenge you every day! We offer flexible and remote working conditions, relocation opportunities, and career growth in a small and developing company. Our hiring process for this role: Your Talent Partner (TP) and point of contact is Paul Davies, and your Hiring Manager (HM) is Robert Powell. For any queries, please reach out to your Talent Partner at
Feb 04, 2026
Full time
Distribusion is the world's leading ground transportation marketplace and gives travellers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest-growing startups in travel, backed by leading venture capital investors including TQ Ventures, Lightrock, Creandum, and Northzone, and are headquartered in Berlin, Germany. Following our recent $80m Series C funding, we are ready to push beyond. As we expand our operations and offerings across Europe, we are looking for a Senior Business Development to lead our business initiatives in the UK & Ireland, focusing on acquiring and onboarding new bus and ferry partners in Italy, as well as managing relationships with the carriers and retailers in the region. What you will do: Own the market P&L, build the market strategy and execute against the Business Plan. Lead the go-to-market strategy for which carriers and retailers we should partner with. Own the hunting and farming of these accounts. Grow and develop Distribusion's global network of bus, rail, ferry and public transport operators across the region. Own end-to-end sales process: prospecting, lead generation, pitching, CRM maintenance, etc. Be proactive and do whatever it takes to get new carriers on our platform. Develop our Carrier portfolio and continue to expand our business across the UK & Ireland. Support cross-selling of an expanding suite of products and services into the transport operators (White-Labels, BI tools, Mobile Booking Solutions, etc.). Drive sales and revenue growth by securing high-impact partnerships that align with Distribusion's strategic goals. Collaborate with internal teams, BizDev, Integrations, Product, and Finance, to develop tailored solutions and successfully onboard partners to our platform. Workplace: This role is remote, sitting in London, reporting into our commercial team and working with global stakeholders. Who you are: 5+ years of business development experience or Management Consulting, ideally at a high-growth company (experience in technology/software company, travel agency, transportation, and logistics industry is an advantage but not a must) Track record of sales and partner management experience at a high-growth company, with a track record of achieving and exceeding goals. Capacity to meet multiple objectives in an entrepreneurial and fast-paced environment with minimal guidance. Excellent negotiation, communication, and interpersonal skills You are fluent in English (spoken and written). You have some international exposure working with global teams at a high-performance job. You are driven, ambitious, and willing to get hands-on in shaping the future of ground transportation travel. What you can expect: You will join a fast-paced travel tech company and take on a rapidly growing industry. You will take on ownership and responsibility from day one and have a direct impact on the success of the company. We value agility! We're constantly updating our tech stack and offering the best possible tools to ensure all of our in-house engineers, partners, and carriers benefit from cutting-edge, efficient solutions. You will work with global companies. Our product attracts the biggest names in travel technology, such as Google Maps, and national carriers like Amtrak, Deutsche Bahn, Renfe, and SNCF. As part of the management team, you will shape our strategy and organisation beyond your area of responsibility. You will join an international team of talented and driven people with a clear mission. Expect your colleagues to inspire, support and challenge you every day! We offer flexible and remote working conditions, relocation opportunities, and career growth in a small and developing company. Our hiring process for this role: Your Talent Partner (TP) and point of contact is Paul Davies, and your Hiring Manager (HM) is Robert Powell. For any queries, please reach out to your Talent Partner at
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news. Overview Your New Job Title: Mandarin speaking ICT Pre-sales Engineer / Project Manager (Frankfurt, Germany) Location: Frankfurt, Germany Salary: Depending on experience Job status: Permanent, fully office based + on site Working hours: 9am-6pm (1 hour lunch break) Some business travel in Europe is required What You'll Be Doing Pre-sales Support & Technical Clarification. Participate in pre-sales activities, including technical discussions with customers, clarification of project scope and requirements, review of technical proposals and solution feasibility; Support solution understanding related to ICT systems, Data center infrastructure, Power systems (HV/LV) and ELV systems; Assist sales teams in aligning technical scope, delivery approach, and project risks; Project Delivery & Management, take ownership of projects after award and manage the full project life cycle; Control schedule, cost, quality, and risks to ensure successful delivery; Develop and manage project plans, schedules, and milestones; allocate resources from internal teams, vendors and contractors; Manage contracts, technical scopes, and Change Requests (CRs), coordinate with internal stakeholders to address contractual, technical, or compliance issues; Act as the key coordinator between design institutes / consultants, Engineering / construction teams, and third-party contractors; Ensure compliance with approved technical solutions, industry standards and customer acceptance criteria; Serve as the primary customer interface throughout the project life cycle, organize and lead regular project and milestone meetings. Identify, assess, and mitigate technical, schedule, and delivery risks; Qualifications Bachelor's degree or above in ICT, Telecommunications, Electronics, Information Engineering, Computer Science, Automation, or related disciplines; 3-10 years of experience in ICT or data center projects, covering pre-sales and/or delivery; Strong knowledge of Data center infrastructure/ICT systems/Facility infrastructure/Power systems; Comfortable switching between pre-sales discussions and on-site delivery execution, able to translate pre-sales commitments into executable delivery plans; Proactive, result oriented and resilient with an ability to work under pressure to tight deadlines and juggle multiple priorities; Ability to make recommendations with strong written, verbal and presentation skills; Fluent Mandarin and Fluent English are essential. The Skills You'll Need to Succeed include the above qualifications. Notes : Please note that you would be joining a client that requires candidates to be based in Frankfurt and to have the ability to travel in Europe as part of the role. Please note: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. More Mandarin speaking jobs Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Feb 04, 2026
Full time
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news. Overview Your New Job Title: Mandarin speaking ICT Pre-sales Engineer / Project Manager (Frankfurt, Germany) Location: Frankfurt, Germany Salary: Depending on experience Job status: Permanent, fully office based + on site Working hours: 9am-6pm (1 hour lunch break) Some business travel in Europe is required What You'll Be Doing Pre-sales Support & Technical Clarification. Participate in pre-sales activities, including technical discussions with customers, clarification of project scope and requirements, review of technical proposals and solution feasibility; Support solution understanding related to ICT systems, Data center infrastructure, Power systems (HV/LV) and ELV systems; Assist sales teams in aligning technical scope, delivery approach, and project risks; Project Delivery & Management, take ownership of projects after award and manage the full project life cycle; Control schedule, cost, quality, and risks to ensure successful delivery; Develop and manage project plans, schedules, and milestones; allocate resources from internal teams, vendors and contractors; Manage contracts, technical scopes, and Change Requests (CRs), coordinate with internal stakeholders to address contractual, technical, or compliance issues; Act as the key coordinator between design institutes / consultants, Engineering / construction teams, and third-party contractors; Ensure compliance with approved technical solutions, industry standards and customer acceptance criteria; Serve as the primary customer interface throughout the project life cycle, organize and lead regular project and milestone meetings. Identify, assess, and mitigate technical, schedule, and delivery risks; Qualifications Bachelor's degree or above in ICT, Telecommunications, Electronics, Information Engineering, Computer Science, Automation, or related disciplines; 3-10 years of experience in ICT or data center projects, covering pre-sales and/or delivery; Strong knowledge of Data center infrastructure/ICT systems/Facility infrastructure/Power systems; Comfortable switching between pre-sales discussions and on-site delivery execution, able to translate pre-sales commitments into executable delivery plans; Proactive, result oriented and resilient with an ability to work under pressure to tight deadlines and juggle multiple priorities; Ability to make recommendations with strong written, verbal and presentation skills; Fluent Mandarin and Fluent English are essential. The Skills You'll Need to Succeed include the above qualifications. Notes : Please note that you would be joining a client that requires candidates to be based in Frankfurt and to have the ability to travel in Europe as part of the role. Please note: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. More Mandarin speaking jobs Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Overview JointheUK'slargestindependentpropertygroupasaLettingsBranchManagerandtakeyourcareertonewheights! Ifyou'reanexperiencedlettingsprofessionalwithstrongknowledgeoftheEastLondonmarket,we'dlovetospeakwithyou.DiscoverwhyacareerwithhaartEstateAgents could be the exciting next step you've been looking for! Apply today or contact our recruitment team to arrange a confidential conversation about what a future with haart Estate Agents could look like for you. BenefitsofbeingaLettingsBranchManagerathaartEstateAgentsinLeytonstone Completeon-targetearningsof£50,000-£60,000 £22,000to£32,000basicsalary(dependentonexperience) £2,500foryourfirst3monthsofemployment,whilstyoubuildyourpipeline Uncappedcommissionscheme Elitebonusscheme ACompanyCar,oramonthlycarallowance Fulltimeworkinghours:8:30amto6pmMonday-Friday,and9am-5pmeveryotherSaturday YouradditionalbenefitsasaLettingsBranchManagerathaartEstateAgentsinLeytonstone 30daysannualleave(includesbankholidays ) EnrolmentattheSpicerhaartLearning&DevelopmentCentre Continuedtrainingasyougrowanddevelopwithinyourrole Fully-fundedtrainingcoursetohelpyouachieveanationallyrecognisedqualificationwithinthepropertyindustry,includingARLAmembership Careerprogressionopportunities,includingtheopportunityfortwopromotionsinyourfirst12monthsofemployment EmployeeAssistanceProgramme(24/7accesstoourconfidentialhelpline) Eyecare EmployeeReferralBonus CompanyPensionScheme Personal'TalkTime'withourCEOs OpportunitytoearnaplaceintheCEOExclusiveAchieversClub OpportunitytoearnaplaceontheplanefortheSpicerhaart2025IncentiveTriptoVietnam EligibilityforourannualblacktieElevateAwards,incategoriesrelatedtoyourrole HowyouwillmakeanimpactasaLettingsBranchManagerathaartEstateAgentsinLeytonstone LeadingdailymeetingswiththeLettingsteam CoachingtheteamtoachieveKPI's Monitoringandassessingindividualteammemberperformance(Includingbutnotlimitedtoconductingone-to-onemeetings) Encourageyourteamsdevelopmentandprogression Strongfocusongeneratingnewandrepeatbusiness DevelopingandmaintainingstrongrelationshipswithLandlordsandTenants LiaisingwithTenantsandarrangingpropertyviewingsinlinewiththeirneeds Negotiatingoffersandagreeingnewtenancies Ensuringthebusinessisrisk-averseandfollowingthehighestcompliancestandardsforallregulatorybodies. EssentialSkillsofaLettingsBranchManagerathaartEstateAgents FullUKDrivingLicenceforamanualvehicle Minimumof2years'experiencewithinresidentiallettingsataSeniorNegotiatorpositionorhigher Workswellwithotherstocreateateamspiritandanenjoyableworkingenvironment. Demonstratesanabilitytocommunicateeffectivelywithandcreatetrustingrelationshipswithcustomers,suppliers,communitiesandeachother Theabilitytocreateactionbusinessplansrelevanttoyourbranch Theabilitytomonitorandassessperformanceoflocalcompetitors AstrongunderstandingofcurrentlegislationrelatedtoResidentialLettings Abilitytomanagetimesensitiveandhighvolumeworkloads Areputationfordeliveringoutstandingcustomerservice Abilitytoworkunderowninitiative Goodtelephonemanner StrongITskills(BasicMicrosoftPackages) Attentiontodetail TheFinerDetails Wearecurrentlyconductingsomeinterviewsusingvideosoftware.Tobeeligibletoproceedinourrecruitmentprocess,youwillneed: FullUKDrivingLicence LegalentitlementtoliveandworkintheUK(inaccordancewiththeImmigrationAsylumandNationalityAct2006) We'llneedevidenceofyourrighttoworkintheUK,intheformof: Passport/BirthCertificate Wewillalsoneed ProofofAddress NationalInsurance DriversLicenceCheck Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Feb 04, 2026
Full time
Overview JointheUK'slargestindependentpropertygroupasaLettingsBranchManagerandtakeyourcareertonewheights! Ifyou'reanexperiencedlettingsprofessionalwithstrongknowledgeoftheEastLondonmarket,we'dlovetospeakwithyou.DiscoverwhyacareerwithhaartEstateAgents could be the exciting next step you've been looking for! Apply today or contact our recruitment team to arrange a confidential conversation about what a future with haart Estate Agents could look like for you. BenefitsofbeingaLettingsBranchManagerathaartEstateAgentsinLeytonstone Completeon-targetearningsof£50,000-£60,000 £22,000to£32,000basicsalary(dependentonexperience) £2,500foryourfirst3monthsofemployment,whilstyoubuildyourpipeline Uncappedcommissionscheme Elitebonusscheme ACompanyCar,oramonthlycarallowance Fulltimeworkinghours:8:30amto6pmMonday-Friday,and9am-5pmeveryotherSaturday YouradditionalbenefitsasaLettingsBranchManagerathaartEstateAgentsinLeytonstone 30daysannualleave(includesbankholidays ) EnrolmentattheSpicerhaartLearning&DevelopmentCentre Continuedtrainingasyougrowanddevelopwithinyourrole Fully-fundedtrainingcoursetohelpyouachieveanationallyrecognisedqualificationwithinthepropertyindustry,includingARLAmembership Careerprogressionopportunities,includingtheopportunityfortwopromotionsinyourfirst12monthsofemployment EmployeeAssistanceProgramme(24/7accesstoourconfidentialhelpline) Eyecare EmployeeReferralBonus CompanyPensionScheme Personal'TalkTime'withourCEOs OpportunitytoearnaplaceintheCEOExclusiveAchieversClub OpportunitytoearnaplaceontheplanefortheSpicerhaart2025IncentiveTriptoVietnam EligibilityforourannualblacktieElevateAwards,incategoriesrelatedtoyourrole HowyouwillmakeanimpactasaLettingsBranchManagerathaartEstateAgentsinLeytonstone LeadingdailymeetingswiththeLettingsteam CoachingtheteamtoachieveKPI's Monitoringandassessingindividualteammemberperformance(Includingbutnotlimitedtoconductingone-to-onemeetings) Encourageyourteamsdevelopmentandprogression Strongfocusongeneratingnewandrepeatbusiness DevelopingandmaintainingstrongrelationshipswithLandlordsandTenants LiaisingwithTenantsandarrangingpropertyviewingsinlinewiththeirneeds Negotiatingoffersandagreeingnewtenancies Ensuringthebusinessisrisk-averseandfollowingthehighestcompliancestandardsforallregulatorybodies. EssentialSkillsofaLettingsBranchManagerathaartEstateAgents FullUKDrivingLicenceforamanualvehicle Minimumof2years'experiencewithinresidentiallettingsataSeniorNegotiatorpositionorhigher Workswellwithotherstocreateateamspiritandanenjoyableworkingenvironment. Demonstratesanabilitytocommunicateeffectivelywithandcreatetrustingrelationshipswithcustomers,suppliers,communitiesandeachother Theabilitytocreateactionbusinessplansrelevanttoyourbranch Theabilitytomonitorandassessperformanceoflocalcompetitors AstrongunderstandingofcurrentlegislationrelatedtoResidentialLettings Abilitytomanagetimesensitiveandhighvolumeworkloads Areputationfordeliveringoutstandingcustomerservice Abilitytoworkunderowninitiative Goodtelephonemanner StrongITskills(BasicMicrosoftPackages) Attentiontodetail TheFinerDetails Wearecurrentlyconductingsomeinterviewsusingvideosoftware.Tobeeligibletoproceedinourrecruitmentprocess,youwillneed: FullUKDrivingLicence LegalentitlementtoliveandworkintheUK(inaccordancewiththeImmigrationAsylumandNationalityAct2006) We'llneedevidenceofyourrighttoworkintheUK,intheformof: Passport/BirthCertificate Wewillalsoneed ProofofAddress NationalInsurance DriversLicenceCheck Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
