Overview Shop Manager - Sue Ryder Charity shop, 3A Liberty Square, Kings Hill, West Malling ME19 4AU 37.5 Hours per week over 7 days • £12.87 per hour + rewards & Benefits Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off. We are a small boutique-style store where we are inundated with high quality donations. You will always find something stunning, unusual and unique here. Set amongst a small precinct of shops, we are a small boutique-style store where we are inundated with high quality designer brand stock. You will always find something stunning, unusual and unique here. About you Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our xxxx shop and contribute to the work we do across Sue Ryder! To be successful in this role you'll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration. Responsibilities As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets. Lead your team to deliver great customer service to our donors and customers. Work with the local community to generate sufficient donated stock to drive sales. Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance. Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. Manage effective stock processes through the Epos operation. Minimum Essential Criteria Customer Service Experience People management experience (reviews/1:1/volunteer recruitment/team meetings) KPI and target experience Strong IT skills (Admin/emails/instant messaging/video calls) Organisational Skills Lone working experience Desirable Criteria High street retail or charity retail managerial experience Health and Safety Knowledge Minimal Microsoft Office packages or equivalent High street retail/leisure/hospitality background Merchandising/Stock rotation Competitive Benefits Package 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) Company pension scheme Staff discount with thousands of retailers Refer a Friend scheme - £250 payment Enhanced maternity, paternity and adoption pay Enhanced sick pay Electric Vehicle Scheme Healthcare Cash plan, to claim back costs of routine healthcare Death in Service benefit Staff discount of 10% on new goods online at shop.sueryder.org Structured induction programme and learning and development opportunities. Access to Employee support programme and lots more. Please visit our careers website for the full list. Closing date: 9th Feb Interview date: 12th Feb How to apply / Important dates If you want more than just a job, we want you. Join the team and be there when it matters. Equity, Diversity and Inclusion At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we're proud to support the 'Offer an Interview' scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to complete an application or participate fully in the interview process, please email . Once in post you'll have access to staff and volunteer networks for LGBTQ+ colleagues, Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. For more information on our Equity, Diversity and Inclusion work, please visit: Join us in creating a culture where everyone feels respected, valued, and able to thrive. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Feb 07, 2026
Full time
Overview Shop Manager - Sue Ryder Charity shop, 3A Liberty Square, Kings Hill, West Malling ME19 4AU 37.5 Hours per week over 7 days • £12.87 per hour + rewards & Benefits Be there when it matters. Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you'll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off. We are a small boutique-style store where we are inundated with high quality donations. You will always find something stunning, unusual and unique here. Set amongst a small precinct of shops, we are a small boutique-style store where we are inundated with high quality designer brand stock. You will always find something stunning, unusual and unique here. About you Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our xxxx shop and contribute to the work we do across Sue Ryder! To be successful in this role you'll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration. Responsibilities As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets. Lead your team to deliver great customer service to our donors and customers. Work with the local community to generate sufficient donated stock to drive sales. Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance. Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority. Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times. Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives. Manage effective stock processes through the Epos operation. Minimum Essential Criteria Customer Service Experience People management experience (reviews/1:1/volunteer recruitment/team meetings) KPI and target experience Strong IT skills (Admin/emails/instant messaging/video calls) Organisational Skills Lone working experience Desirable Criteria High street retail or charity retail managerial experience Health and Safety Knowledge Minimal Microsoft Office packages or equivalent High street retail/leisure/hospitality background Merchandising/Stock rotation Competitive Benefits Package 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) Company pension scheme Staff discount with thousands of retailers Refer a Friend scheme - £250 payment Enhanced maternity, paternity and adoption pay Enhanced sick pay Electric Vehicle Scheme Healthcare Cash plan, to claim back costs of routine healthcare Death in Service benefit Staff discount of 10% on new goods online at shop.sueryder.org Structured induction programme and learning and development opportunities. Access to Employee support programme and lots more. Please visit our careers website for the full list. Closing date: 9th Feb Interview date: 12th Feb How to apply / Important dates If you want more than just a job, we want you. Join the team and be there when it matters. Equity, Diversity and Inclusion At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we're proud to support the 'Offer an Interview' scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to complete an application or participate fully in the interview process, please email . Once in post you'll have access to staff and volunteer networks for LGBTQ+ colleagues, Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. For more information on our Equity, Diversity and Inclusion work, please visit: Join us in creating a culture where everyone feels respected, valued, and able to thrive. Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Overview Job Title: Boutique Manager Location: Canary Wharf, London Reporting To: UK Retail Area Manager Responsible for a team size of: up to 7 Who we are At Monica Vinader, we're on a mission to prove that buying better, wearing longer and doing better don't have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable. And we don't just rely on awards-we are recognised in the industry through our achievements in sustainable jewellery: Queen's Award for Enterprise: Sustainable Development 2022 Ethical Sustainable Jewellery Business of the Year 2023, Retail Jeweller Best Sustainable Watch/Jewellery Brand, 2024, Country and Town House Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces Responsible Business of the Year, 2025, Positive Luxury We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday. Where we need your help We have all the makings of an iconic brand-beautiful products that are timeless and designed to last, service that exceeds our customers' expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us. We are expanding rapidly and have an exciting opportunity for someone who is going to build, develop and lead a dynamic, passionate and engaged team. You'll be a people focused, product passionate, inspiring and innovative leader with a drive to lead your team to success, both commercially and operationally to achieve sales targets, cultivate a new customer base and exceed our customer expectations. You will have a strong clienteling background in a similar size business. What you'll do Your role as a Boutique Manager will include: Driving Sales Drive and exceed the sales budget Develop and implement an action orientated business plan for your location Responsible for monitoring and driving store and team KPIs to ensure opportunities for growth and improvement are maximised Be a brand ambassador, setting the standard for exceptional customer experience and ensuring consistency in approach through your sales team Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow Network to build and maintain key relationships with corporate and local clients to support HQ team with a program of revenue driving events Building a Strong Team Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these Coach and develop your team through feedback and regular performance reviews to help them develop their career Confidence with managing performance concerns and supporting the employee to success Manage the team in accordance with company policy and procedures, escalating issues as they arise Support the recruitment process, interviewing candidates, managing the probation process Implement approved brand and product training program across your team to ensure consistent and effective styling advice and inspiration to all customers Delivering Efficiency Execute visual merchandising guidelines to a high standard ensuring your location is clean and represents the brand at all times Ensure in store experience is in line with the guidelines and Brand standard Maintain an accurate stock file, completing regular stock counts accurately and on time, reporting any issues Ensure accurate payment processing and cash handling through regular training of your team Ensure the appropriate processing of in-store services (including engraving, and aftercare) through regular training of your team What you'll bring A solid background in Retail Management Experience in a busy selling environment, ideally within a luxury brand Demonstrable experience in high service guest interaction and customer relationship management Natural leadership skills to get the best of your high performing team both individually and collectively A demonstrated passion for customer service and delivering exceptional customer experiences People management skills and an ability to deal with escalations effectively Commercial awareness with a track record of improving and driving sales, KPIs and driving targets Excellent communication and interpersonal skills Ability to work well under pressure in a fast paced environment with a flexible approach Organised with an ability to produce quality work within deadlines Proactive approach with a solution focused mindset at all times To be successful at Monica Vinader You are a doer You're a team player You're humble You are honest, straightforward and transparent You are a good teacher/mentor (approachable and accessible) You want to get your hands dirty You solve problems You are resilient You are flexible You are entrepreneurial, smart, and passionate If you don't know something, you say so. Then go figure it out quickly You love working in a creative environment You have a sense of humour You are an insatiable learner What we can offer you A great next step in your career and future exciting development opportunities Generous staff discount for personal use and friends and family discount code Workplace pension scheme Retail management Bonus Paid volunteering days to support charitable causes Perkbox flexi points every month for discounts with other brands Length of service awards for key milestones one, three, five and ten years Tech scheme and cycle to work scheme Financial Assistance - Loan / Advance payments Private healthcare Life Assurance Employee Assistance Programme 24/7 Right to work Ability to document your authorisation to work in the United Kingdom. Travel Requirements Travel to our other Boutiques and Concessions may be required Our Aims and Values Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are: Customer Obsessed Our customers are at the core of everything we do.We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty. Caring We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach. Fast Paced We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take. Exceptional We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage. Commercial We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers. Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve. This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.
Feb 07, 2026
Full time
Overview Job Title: Boutique Manager Location: Canary Wharf, London Reporting To: UK Retail Area Manager Responsible for a team size of: up to 7 Who we are At Monica Vinader, we're on a mission to prove that buying better, wearing longer and doing better don't have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable. And we don't just rely on awards-we are recognised in the industry through our achievements in sustainable jewellery: Queen's Award for Enterprise: Sustainable Development 2022 Ethical Sustainable Jewellery Business of the Year 2023, Retail Jeweller Best Sustainable Watch/Jewellery Brand, 2024, Country and Town House Top 50 Inspiring Workplaces (UK and NI), 2024, Inspiring Workplaces Responsible Business of the Year, 2025, Positive Luxury We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday. Where we need your help We have all the makings of an iconic brand-beautiful products that are timeless and designed to last, service that exceeds our customers' expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us. We are expanding rapidly and have an exciting opportunity for someone who is going to build, develop and lead a dynamic, passionate and engaged team. You'll be a people focused, product passionate, inspiring and innovative leader with a drive to lead your team to success, both commercially and operationally to achieve sales targets, cultivate a new customer base and exceed our customer expectations. You will have a strong clienteling background in a similar size business. What you'll do Your role as a Boutique Manager will include: Driving Sales Drive and exceed the sales budget Develop and implement an action orientated business plan for your location Responsible for monitoring and driving store and team KPIs to ensure opportunities for growth and improvement are maximised Be a brand ambassador, setting the standard for exceptional customer experience and ensuring consistency in approach through your sales team Develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow Network to build and maintain key relationships with corporate and local clients to support HQ team with a program of revenue driving events Building a Strong Team Set clear individual sales objectives and KPIs for your team, and support with ongoing coaching and training to deliver these Coach and develop your team through feedback and regular performance reviews to help them develop their career Confidence with managing performance concerns and supporting the employee to success Manage the team in accordance with company policy and procedures, escalating issues as they arise Support the recruitment process, interviewing candidates, managing the probation process Implement approved brand and product training program across your team to ensure consistent and effective styling advice and inspiration to all customers Delivering Efficiency Execute visual merchandising guidelines to a high standard ensuring your location is clean and represents the brand at all times Ensure in store experience is in line with the guidelines and Brand standard Maintain an accurate stock file, completing regular stock counts accurately and on time, reporting any issues Ensure accurate payment processing and cash handling through regular training of your team Ensure the appropriate processing of in-store services (including engraving, and aftercare) through regular training of your team What you'll bring A solid background in Retail Management Experience in a busy selling environment, ideally within a luxury brand Demonstrable experience in high service guest interaction and customer relationship management Natural leadership skills to get the best of your high performing team both individually and collectively A demonstrated passion for customer service and delivering exceptional customer experiences People management skills and an ability to deal with escalations effectively Commercial awareness with a track record of improving and driving sales, KPIs and driving targets Excellent communication and interpersonal skills Ability to work well under pressure in a fast paced environment with a flexible approach Organised with an ability to produce quality work within deadlines Proactive approach with a solution focused mindset at all times To be successful at Monica Vinader You are a doer You're a team player You're humble You are honest, straightforward and transparent You are a good teacher/mentor (approachable and accessible) You want to get your hands dirty You solve problems You are resilient You are flexible You are entrepreneurial, smart, and passionate If you don't know something, you say so. Then go figure it out quickly You love working in a creative environment You have a sense of humour You are an insatiable learner What we can offer you A great next step in your career and future exciting development opportunities Generous staff discount for personal use and friends and family discount code Workplace pension scheme Retail management Bonus Paid volunteering days to support charitable causes Perkbox flexi points every month for discounts with other brands Length of service awards for key milestones one, three, five and ten years Tech scheme and cycle to work scheme Financial Assistance - Loan / Advance payments Private healthcare Life Assurance Employee Assistance Programme 24/7 Right to work Ability to document your authorisation to work in the United Kingdom. Travel Requirements Travel to our other Boutiques and Concessions may be required Our Aims and Values Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are: Customer Obsessed Our customers are at the core of everything we do.We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty. Caring We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach. Fast Paced We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take. Exceptional We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage. Commercial We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers. Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve. This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.
Location This position is located at Unit 200 The Friary Centre North St, Guildford GU14YT United Kingdom Role Summary The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Recruit, motivate, develop and lead a store team Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Inspire, motivate and encouraging teamwork among the team Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's mystery shop standards Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Feb 07, 2026
Full time
Location This position is located at Unit 200 The Friary Centre North St, Guildford GU14YT United Kingdom Role Summary The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Recruit, motivate, develop and lead a store team Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Inspire, motivate and encouraging teamwork among the team Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's mystery shop standards Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Overview We are currently looking to recruit a full-time Assistant Manager to support our Retail Team, based at our store in our beautiful flagship Chelsea store in the heart of London's design scene. Here customers can explore our entire collection across three floors, see our pieces styled in seasonal room sets and access our many services such as our custom-made sofa service Tailored by OKA. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Assistant Manager with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Assistant Manager is responsible for the organisation and execution of all daily activities of the store, ensuring the Flagship teams deliver the highest possible standards of customer service - both face to face and via phone - in the most efficient and effective manner. You will be responsible for managing a team of store staff and be proactive in motivating them to achieve brand KPIs and objectives, and work with other business leads to provide a vibrant and unique shopping experience for our customers. Key Responsibilities Provision of exceptional customer service to OKA customers Providing advice and guidance on products to customers in person and via phone Generating and maximising revenue to meet sales targets Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes Identifying sales opportunities Promoting the OKA Home Stylist and Interior Design Service (IDS) services Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas Role-modelling our Company Values and Behaviours Our Values Put the Customer First - provides exceptional internal and external customer service at all touchpoints Be In It Together - approachable, personable, committed to shared success Think Big - creative, innovative, solutions orientated Own It - curious, persistent, drives results Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity About You Professional retail experience in a management or supervisory position Extensive selling skills and the ability to motivate others Thorough knowledge of the furniture/home furnishings market Flexible approach to working hours as the sector demands Strong leadership, management, and organisational skills Problem-solver, excellent team player A creative, problem-solving spirit Passion for the OKA brand Our Benefits Package Length of Service increases Day off for your birthday Health Cash Plan Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Plus a suite of additional employee benefits including: Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more. If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided. About OKA Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 14stores across the UK - an established Interior Design and Trade business, a mail-orderserviceand athriving website.
Feb 07, 2026
Full time
Overview We are currently looking to recruit a full-time Assistant Manager to support our Retail Team, based at our store in our beautiful flagship Chelsea store in the heart of London's design scene. Here customers can explore our entire collection across three floors, see our pieces styled in seasonal room sets and access our many services such as our custom-made sofa service Tailored by OKA. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Assistant Manager with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Assistant Manager is responsible for the organisation and execution of all daily activities of the store, ensuring the Flagship teams deliver the highest possible standards of customer service - both face to face and via phone - in the most efficient and effective manner. You will be responsible for managing a team of store staff and be proactive in motivating them to achieve brand KPIs and objectives, and work with other business leads to provide a vibrant and unique shopping experience for our customers. Key Responsibilities Provision of exceptional customer service to OKA customers Providing advice and guidance on products to customers in person and via phone Generating and maximising revenue to meet sales targets Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes Identifying sales opportunities Promoting the OKA Home Stylist and Interior Design Service (IDS) services Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas Role-modelling our Company Values and Behaviours Our Values Put the Customer First - provides exceptional internal and external customer service at all touchpoints Be In It Together - approachable, personable, committed to shared success Think Big - creative, innovative, solutions orientated Own It - curious, persistent, drives results Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity About You Professional retail experience in a management or supervisory position Extensive selling skills and the ability to motivate others Thorough knowledge of the furniture/home furnishings market Flexible approach to working hours as the sector demands Strong leadership, management, and organisational skills Problem-solver, excellent team player A creative, problem-solving spirit Passion for the OKA brand Our Benefits Package Length of Service increases Day off for your birthday Health Cash Plan Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Plus a suite of additional employee benefits including: Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more. If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided. About OKA Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 14stores across the UK - an established Interior Design and Trade business, a mail-orderserviceand athriving website.
International Marketing Manager / Marketing Lead Location : Hammersmith Hybrid : 3 days onsite Travel required : Frequent European travel to key markets Biotiful are responsible for creating and pioneering the Kefir category in the UK, from zero in 2012 to over 100m today, and are the driving force behind Kefir being the fastest growing sub-category within Dairy. Biotiful is the number 1 Kefir brand in the UK and the 6th largest Yogurt brand overall in the UK. This growth has been fueled by our relentless focus on making natural Gut Health accessible to all. The brand has expanded beyond its range of core drinks to include Kefir Yogurts and Kefir Protein. As a result, Biotiful is sold in all major UK grocers, in OOH channels and is now also expanding internationally. We've already started making Natural Gut Health accessible internationally with listings in leading retailers in France, Benelux, Ireland and the Middle East. This is where you come in - we're looking for a creative self-starter and team player who takes ownership, sweats the details, and cares deeply about making their work count to grow the brand further in these markets and beyond. With strong momentum, big ambitions, and a passionate team, we're building something special -and we're looking for an International Marketing Manager who shares our passion for health and wellbeing and is ready to take on a challenging yet rewarding role in shaping the future of the brand across Europe and beyond. This role comes with lots of autonomy, working closely with Biotiful International GMs to provide Marketing firepower as we accelerate our expansion of Natural Gut Health Internationally. Roles & responsibilities include but are not limited to: International Category Leadership & Communications Design and implement integrated communication plans tailored to each market Aligncampaigns with master brand guidelines while ensuring local relevance Identify and work with professional Key Opinion Leaders to leverage the science behind Kefir Own brand & influencer partnership relationships and leverage them as a key awareness and consideration driver Lead awards and trade PR opportunities to gain or maintain category leadership Brand & Shopper Events : Ideate and support activation of brand events (B2C and B2B) ensuring alignment with brand values and strategy Develop and implement both Brand and Shopper marketing plans to drive awareness and conversion at point-of-sale Manage agency partners for creative development, production, and execution quality Work collaboratively with cross-functional teams internally and external agencies International Websites & Social Media Manage and optimise international website content to ensure relevance and consistency across markets Manage and work with agencies on localised social media platforms and campaigns Work collaboratively with UK Marketing team, as well as Product teams International NPD & EPD Planning, Execution & Launch Lead planning and execution of New Product Development (NPD) and Existing Product Development (EPD) launches across assigned markets Collaborate with cross-functional teams to ensure timely delivery and market readiness Adapt proven strategies to local market needs and regulatory requirements What you will need to succeed: Experience in SMEs and/or FMCG International experience - localising global brands and working with distributors An ambitious self-starter, high energy, gutsy - not afraid to roll your sleeves up Proven success record of delivering results Passion for health and wellbeing Thrives under pressure in fast paced environments Strong Project management skills and attention to detail Effective management of 3rd party agencies Great written and oral communication skills for content writing Nice-to-haves Fluency in French (preferred) Other languages - Dutch, German Has experience of living and/or working in France Food & well-being industry experience We can offer a hybrid working model, competitive package and great working environment so if you're interested, please apply via the link.
Feb 07, 2026
Full time
International Marketing Manager / Marketing Lead Location : Hammersmith Hybrid : 3 days onsite Travel required : Frequent European travel to key markets Biotiful are responsible for creating and pioneering the Kefir category in the UK, from zero in 2012 to over 100m today, and are the driving force behind Kefir being the fastest growing sub-category within Dairy. Biotiful is the number 1 Kefir brand in the UK and the 6th largest Yogurt brand overall in the UK. This growth has been fueled by our relentless focus on making natural Gut Health accessible to all. The brand has expanded beyond its range of core drinks to include Kefir Yogurts and Kefir Protein. As a result, Biotiful is sold in all major UK grocers, in OOH channels and is now also expanding internationally. We've already started making Natural Gut Health accessible internationally with listings in leading retailers in France, Benelux, Ireland and the Middle East. This is where you come in - we're looking for a creative self-starter and team player who takes ownership, sweats the details, and cares deeply about making their work count to grow the brand further in these markets and beyond. With strong momentum, big ambitions, and a passionate team, we're building something special -and we're looking for an International Marketing Manager who shares our passion for health and wellbeing and is ready to take on a challenging yet rewarding role in shaping the future of the brand across Europe and beyond. This role comes with lots of autonomy, working closely with Biotiful International GMs to provide Marketing firepower as we accelerate our expansion of Natural Gut Health Internationally. Roles & responsibilities include but are not limited to: International Category Leadership & Communications Design and implement integrated communication plans tailored to each market Aligncampaigns with master brand guidelines while ensuring local relevance Identify and work with professional Key Opinion Leaders to leverage the science behind Kefir Own brand & influencer partnership relationships and leverage them as a key awareness and consideration driver Lead awards and trade PR opportunities to gain or maintain category leadership Brand & Shopper Events : Ideate and support activation of brand events (B2C and B2B) ensuring alignment with brand values and strategy Develop and implement both Brand and Shopper marketing plans to drive awareness and conversion at point-of-sale Manage agency partners for creative development, production, and execution quality Work collaboratively with cross-functional teams internally and external agencies International Websites & Social Media Manage and optimise international website content to ensure relevance and consistency across markets Manage and work with agencies on localised social media platforms and campaigns Work collaboratively with UK Marketing team, as well as Product teams International NPD & EPD Planning, Execution & Launch Lead planning and execution of New Product Development (NPD) and Existing Product Development (EPD) launches across assigned markets Collaborate with cross-functional teams to ensure timely delivery and market readiness Adapt proven strategies to local market needs and regulatory requirements What you will need to succeed: Experience in SMEs and/or FMCG International experience - localising global brands and working with distributors An ambitious self-starter, high energy, gutsy - not afraid to roll your sleeves up Proven success record of delivering results Passion for health and wellbeing Thrives under pressure in fast paced environments Strong Project management skills and attention to detail Effective management of 3rd party agencies Great written and oral communication skills for content writing Nice-to-haves Fluency in French (preferred) Other languages - Dutch, German Has experience of living and/or working in France Food & well-being industry experience We can offer a hybrid working model, competitive package and great working environment so if you're interested, please apply via the link.
Overview Would you like to make an impact by leading one of our fashion store teams that are community based, offeramazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Retail leadership experience necessary Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real differencetogether. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave(plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page . Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Feb 07, 2026
Full time
Overview Would you like to make an impact by leading one of our fashion store teams that are community based, offeramazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Retail leadership experience necessary Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real differencetogether. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave(plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page . Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Senior Product Marketing Manager UK: £75-85k Netherlands: €80-90k per annum Denmark: DKK 65-70k per month Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in the Nordics; growing rapidly in the UK and we are already seeing some great success in the Netherlands since opening the entity in mid-2024, but our ambition is to become the clear European market-leader in the coming years Why we're proud Debt refinancing through 1bn NOK senior secured bond in December 2025 2024 CX Awards Winner, 'Best Mid-Market Contact Center Platform' Puzzel was recognised as the 'most innovative European-founded CCaaS provider' and top 3 globally by Frost & Sullivan in 2023 Best Practices Company of the Year 2023 Consistently high Glassdoor rating Puzzel places high importance on work-life balance and flexible working hours - as recognised by Flexa, placing 16th overall for work:life balance in 2025! We are working with Mercer on salary benchmarking, to ensure pay equality and market competitiveness Read more about us here. The opportunity We're looking for a Senior Product Marketing Manager to help shape how Puzzel brings products to market. You'll sit at the intersection of Product, Sales, Partnerships, Customer Success, and Marketing - translating product value into clear messaging, positioning, and go-to-market strategies that drive adoption and growth. This is a senior role with high visibility and a big opportunity to influence product direction, commercial success, and market perception. What you'll do Positioning & messaging Own and evolve messaging and positioning across key products and target segments. Turn product capabilities into customer value stories that resonate. Build differentiated narratives against competitors and alternatives. Go-to-market leadership Lead end-to-end go-to-market plans for launches, updates, and new capabilities. Proactively manage stakeholders across the organisation to influence and share information, in the right medium, at the right time across local and global audiences. Create launch kits and enablement materials to drive adoption. Drive business impact or growth using data, analytical thinking and structured presentation skills. Sales enablement Partner closely with Commercial teams to create tools that help win and retain customers: pitch decks, battlecards, talk tracks, FAQs Run internal enablement sessions and support commercial readiness Customer & market insight Develop deep understanding of customers, personas, industries, and buyer journeys Define customer and market segment to identify, select and prioritize target segments to meet business needs Translate insights into product-market fit improvements and stronger GTM execution Monitor market trends and competitor moves Content & campaign collaboration Support demand generation campaigns with clear messaging and product expertise Contribute to high-impact customer stories and product proof points What you'll bring Strategic thinking paired with hands on execution. Clear communication and great stakeholder management. High ownership, momentum, and ability to move fast in a scaling environment. Strong collaboration skills - and the ability to influence without authority. The must haves A minimum of 4 years of professional experience in a product marketing management role, ideally in B2B SaaS. Demonstrated success owning GTM strategies and product launches. Has experience shaping and taking to market suite of products beyond individual isolated features or one-off campaigns. Strong messaging skills - you can simplify complexity without losing nuance. Confidence working with senior stakeholders across Product, Sales and Marketing. Strong commercial mindset: you understand what drives pipeline and revenue. The nice to haves Experience in CCaaS / customer experience / contact centre tech. Experience working with multiple markets, languages, or regions. Familiarity with enterprise buying cycles and procurement processes. Strong interpersonal skills and ability to manage initiatives across multiple departments and stakeholders and with a flexible mindset. Proactive, flexible and capable of working independently as well as working in a team. Strategic thinker, able to balance long term vision with short and medium term goals. The location This role can be located in the UK, Denmark or Netherlands. UK: we are remote-first; there is a preference to be in the Greater London as our Product Marketing Associate is based there, so nice to get time in the office together. NL: we are remote-first, but you'll have access to use any Regus office in the Netherlands 2 days per week. The team try to get together at least once per week. DK: Aarhus or Copenhagen offices, with expectation to be in 2-3 days per week. What's In it for You? Competitive salary based on Mercer salary benchmarking data Flexible, hybrid approach to working; split your time between the office and home You get to be part of a fun, driven and supportive team Annual Summer and Christmas parties Excellent development opportunities and a great company culture What to expect from the interview process Screening call with Talent Acquisition 1st interview with Product Marketing Director Panel with case study Final meeting with CMO Puzzel Values Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us. Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners. Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally. Diversity & Inclusion We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. Whilst we are proud to already have a diverse workforce from across the globe, we are aware that things could always be improved - for example, we currently have a ratio of female 26:74 male employees, which whilst not uncommon for the tech industry (average in SaaS is 26% female), it's far from ideal. So, what are we doing to improve this? Our Global Leadership Team (C suite) has shifted from 100% male at the start of 2023 to 4 men: 5 women. We have increased our % of female hires from 23.6% in 2021 to 38.5% in 2023 and 41% in 2024; 2025 dipped back to 34% - but this has never been a tickbox exercise, so we just want to make sure the trend remains positive. We are partnering with the likes of Flexa, who have significantly higher-than-average talent pools of candidates from diverse backgrounds. We are working with State Employment initiatives in Norway and Sweden to bring candidates through internship/apprenticeship routes and are investigating similar initiatives in the UK and Bulgaria. By raising awareness and transparency, we are hoping to further attract a diverse workforce. We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are. If there is anything we can do to support you in the interview process, or beyond, please let us know. One Last Thing Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt. Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.
Feb 07, 2026
Full time
Senior Product Marketing Manager UK: £75-85k Netherlands: €80-90k per annum Denmark: DKK 65-70k per month Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in the Nordics; growing rapidly in the UK and we are already seeing some great success in the Netherlands since opening the entity in mid-2024, but our ambition is to become the clear European market-leader in the coming years Why we're proud Debt refinancing through 1bn NOK senior secured bond in December 2025 2024 CX Awards Winner, 'Best Mid-Market Contact Center Platform' Puzzel was recognised as the 'most innovative European-founded CCaaS provider' and top 3 globally by Frost & Sullivan in 2023 Best Practices Company of the Year 2023 Consistently high Glassdoor rating Puzzel places high importance on work-life balance and flexible working hours - as recognised by Flexa, placing 16th overall for work:life balance in 2025! We are working with Mercer on salary benchmarking, to ensure pay equality and market competitiveness Read more about us here. The opportunity We're looking for a Senior Product Marketing Manager to help shape how Puzzel brings products to market. You'll sit at the intersection of Product, Sales, Partnerships, Customer Success, and Marketing - translating product value into clear messaging, positioning, and go-to-market strategies that drive adoption and growth. This is a senior role with high visibility and a big opportunity to influence product direction, commercial success, and market perception. What you'll do Positioning & messaging Own and evolve messaging and positioning across key products and target segments. Turn product capabilities into customer value stories that resonate. Build differentiated narratives against competitors and alternatives. Go-to-market leadership Lead end-to-end go-to-market plans for launches, updates, and new capabilities. Proactively manage stakeholders across the organisation to influence and share information, in the right medium, at the right time across local and global audiences. Create launch kits and enablement materials to drive adoption. Drive business impact or growth using data, analytical thinking and structured presentation skills. Sales enablement Partner closely with Commercial teams to create tools that help win and retain customers: pitch decks, battlecards, talk tracks, FAQs Run internal enablement sessions and support commercial readiness Customer & market insight Develop deep understanding of customers, personas, industries, and buyer journeys Define customer and market segment to identify, select and prioritize target segments to meet business needs Translate insights into product-market fit improvements and stronger GTM execution Monitor market trends and competitor moves Content & campaign collaboration Support demand generation campaigns with clear messaging and product expertise Contribute to high-impact customer stories and product proof points What you'll bring Strategic thinking paired with hands on execution. Clear communication and great stakeholder management. High ownership, momentum, and ability to move fast in a scaling environment. Strong collaboration skills - and the ability to influence without authority. The must haves A minimum of 4 years of professional experience in a product marketing management role, ideally in B2B SaaS. Demonstrated success owning GTM strategies and product launches. Has experience shaping and taking to market suite of products beyond individual isolated features or one-off campaigns. Strong messaging skills - you can simplify complexity without losing nuance. Confidence working with senior stakeholders across Product, Sales and Marketing. Strong commercial mindset: you understand what drives pipeline and revenue. The nice to haves Experience in CCaaS / customer experience / contact centre tech. Experience working with multiple markets, languages, or regions. Familiarity with enterprise buying cycles and procurement processes. Strong interpersonal skills and ability to manage initiatives across multiple departments and stakeholders and with a flexible mindset. Proactive, flexible and capable of working independently as well as working in a team. Strategic thinker, able to balance long term vision with short and medium term goals. The location This role can be located in the UK, Denmark or Netherlands. UK: we are remote-first; there is a preference to be in the Greater London as our Product Marketing Associate is based there, so nice to get time in the office together. NL: we are remote-first, but you'll have access to use any Regus office in the Netherlands 2 days per week. The team try to get together at least once per week. DK: Aarhus or Copenhagen offices, with expectation to be in 2-3 days per week. What's In it for You? Competitive salary based on Mercer salary benchmarking data Flexible, hybrid approach to working; split your time between the office and home You get to be part of a fun, driven and supportive team Annual Summer and Christmas parties Excellent development opportunities and a great company culture What to expect from the interview process Screening call with Talent Acquisition 1st interview with Product Marketing Director Panel with case study Final meeting with CMO Puzzel Values Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us. Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners. Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally. Diversity & Inclusion We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. Whilst we are proud to already have a diverse workforce from across the globe, we are aware that things could always be improved - for example, we currently have a ratio of female 26:74 male employees, which whilst not uncommon for the tech industry (average in SaaS is 26% female), it's far from ideal. So, what are we doing to improve this? Our Global Leadership Team (C suite) has shifted from 100% male at the start of 2023 to 4 men: 5 women. We have increased our % of female hires from 23.6% in 2021 to 38.5% in 2023 and 41% in 2024; 2025 dipped back to 34% - but this has never been a tickbox exercise, so we just want to make sure the trend remains positive. We are partnering with the likes of Flexa, who have significantly higher-than-average talent pools of candidates from diverse backgrounds. We are working with State Employment initiatives in Norway and Sweden to bring candidates through internship/apprenticeship routes and are investigating similar initiatives in the UK and Bulgaria. By raising awareness and transparency, we are hoping to further attract a diverse workforce. We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are. If there is anything we can do to support you in the interview process, or beyond, please let us know. One Last Thing Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt. Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.
Evolve is partnering with a UK Pharmaceutical organisation known for its expertise in specialist therapies, who are seeking a Key Account Manager to join their team. In this role, you ll have the opportunity to build strong partnerships with healthcare professionals, shape local market access, and drive meaningful outcomes for patients. This is a chance to combine your commercial acumen with your passion for healthcare in a company that values innovation, collaboration, and your career development. This is a full-time permanent position covering the London and South East area of the UK. What s in it for you? Excellent Salary & Benefits - A competitive starting salary, plus exceptional bonus, car allowance, pension, private healthcare and more! Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Agility & Innovation - Work in an agile team, giving you a chance to drive new ideas into practice. Job Stability Thrive in one of the industry s most resilient and future-proof organisations. Accelerated Career Advancement - Diverse development paths in an inclusive workplace that nurtures growth and progression. Ideal Requirements for the Key Account Manager Proven sales success within the UK pharmaceutical or healthcare industry, with the drive to deliver real impact. Key Account Management expertise you ve already demonstrated your ability to influence and grow business in the UK pharmaceutical market. Deep NHS insight strong knowledge of national policies, local priorities, and the health economy, enabling you to shape tailored strategies that resonate. Therapy area advantage experience in Urology will set you apart and help you hit the ground running. ABPI qualified professional you understand the Code of Practice and bring credibility, compliance, and confidence to every interaction. Role Responsibilities the Key Account Manager Own your territory take charge of achieving (and surpassing!) your sales targets, making a real commercial impact. Build meaningful partnerships develop trusted relationships with clinicians, nurses, pharmacists, and ORDMs, becoming their go-to partner. Be the expert showcase your strong product and clinical knowledge, confidently engaging different customer groups with persuasive selling, negotiation, and networking skills. Champion the customer put their needs at the heart of everything you do, creating effective, long-lasting business relationships. Navigate the NHS landscape use your in-depth understanding of local healthcare developments to spot opportunities, adapt your approach, and deliver tailored solutions that matter. Recruitment Process 1st stage Microsoft Teams with the hiring manager 2nd stage Assessment centre Travel costs will be reimbursed Meet an amazing team and get your chance to join a company where your work truly makes a difference, your ideas are valued, and your career can grow with purpose. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Feb 07, 2026
Full time
Evolve is partnering with a UK Pharmaceutical organisation known for its expertise in specialist therapies, who are seeking a Key Account Manager to join their team. In this role, you ll have the opportunity to build strong partnerships with healthcare professionals, shape local market access, and drive meaningful outcomes for patients. This is a chance to combine your commercial acumen with your passion for healthcare in a company that values innovation, collaboration, and your career development. This is a full-time permanent position covering the London and South East area of the UK. What s in it for you? Excellent Salary & Benefits - A competitive starting salary, plus exceptional bonus, car allowance, pension, private healthcare and more! Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Agility & Innovation - Work in an agile team, giving you a chance to drive new ideas into practice. Job Stability Thrive in one of the industry s most resilient and future-proof organisations. Accelerated Career Advancement - Diverse development paths in an inclusive workplace that nurtures growth and progression. Ideal Requirements for the Key Account Manager Proven sales success within the UK pharmaceutical or healthcare industry, with the drive to deliver real impact. Key Account Management expertise you ve already demonstrated your ability to influence and grow business in the UK pharmaceutical market. Deep NHS insight strong knowledge of national policies, local priorities, and the health economy, enabling you to shape tailored strategies that resonate. Therapy area advantage experience in Urology will set you apart and help you hit the ground running. ABPI qualified professional you understand the Code of Practice and bring credibility, compliance, and confidence to every interaction. Role Responsibilities the Key Account Manager Own your territory take charge of achieving (and surpassing!) your sales targets, making a real commercial impact. Build meaningful partnerships develop trusted relationships with clinicians, nurses, pharmacists, and ORDMs, becoming their go-to partner. Be the expert showcase your strong product and clinical knowledge, confidently engaging different customer groups with persuasive selling, negotiation, and networking skills. Champion the customer put their needs at the heart of everything you do, creating effective, long-lasting business relationships. Navigate the NHS landscape use your in-depth understanding of local healthcare developments to spot opportunities, adapt your approach, and deliver tailored solutions that matter. Recruitment Process 1st stage Microsoft Teams with the hiring manager 2nd stage Assessment centre Travel costs will be reimbursed Meet an amazing team and get your chance to join a company where your work truly makes a difference, your ideas are valued, and your career can grow with purpose. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
URBN Urban Outfitters, Inc.
Cambridge, Cambridgeshire
Location This position is located at 18-19 Sidney St, Cambridge CB23HG United Kingdom Role Summary The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Overseeing a large team Recruit, train and develop managers to increase the day to day productive of the business Assist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the business Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as a positive role model to others Leadership & Communication: Ensure Department Managers conduct and execute productive daily and department meetings Model the way for the store team and inspires a shared vision Assist and participant with the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practicesParticipant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projects Coach others to understand and interpret current fashion trends in local markets in order to generate creative solutions Ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely commercial Awareness: Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales Exhibit a sound understanding of the store's profitability and guide team members to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Feb 06, 2026
Full time
Location This position is located at 18-19 Sidney St, Cambridge CB23HG United Kingdom Role Summary The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Overseeing a large team Recruit, train and develop managers to increase the day to day productive of the business Assist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the business Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as a positive role model to others Leadership & Communication: Ensure Department Managers conduct and execute productive daily and department meetings Model the way for the store team and inspires a shared vision Assist and participant with the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practicesParticipant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projects Coach others to understand and interpret current fashion trends in local markets in order to generate creative solutions Ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely commercial Awareness: Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales Exhibit a sound understanding of the store's profitability and guide team members to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Select how often (in days) to receive an alert: Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Feb 06, 2026
Full time
Select how often (in days) to receive an alert: Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
BRITISH HEART FOUNDATION
Hemel Hempstead, Hertfordshire
Overview Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our home store team in Hemel Hempstead so we could be the perfect match! What does this role involve? As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Responsibilities Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Feb 06, 2026
Full time
Overview Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our home store team in Hemel Hempstead so we could be the perfect match! What does this role involve? As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Responsibilities Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Belonging at BHF We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Overview Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Kendal (LA9 4SX) so we could be the perfect match! What does this role involve As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Responsibilities Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock What's important to us At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group Kaleidoscope, and a growing number of employee network groups help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Benefits 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, follow the steps below. Click the "Apply" button below. You'll be redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Feb 06, 2026
Full time
Overview Are you looking for an opportunity to progress in store management? We're looking for an Assistant Store Manager to join our fashion store team in Kendal (LA9 4SX) so we could be the perfect match! What does this role involve As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence. Responsibilities Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock What's important to us At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group Kaleidoscope, and a growing number of employee network groups help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Benefits 38 days annual leave (plus the option to buy and sell leave) Wagestream - claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, follow the steps below. Click the "Apply" button below. You'll be redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Trainee Recruitment Consultant - Industrial Leeds City Centre 26,000 - 28,000 per annum + Uncapped Commission Are you looking to kick-start your career in recruitment and sales with a fast-paced, people-focused role? Do you enjoy working in a target-driven environment where your effort directly impacts your earnings and progression? If you're confident, organised, driven, and ready to learn, this could be the perfect opportunity. Search is hiring a Trainee Recruitment Consultant to join our Industrial team in Leeds. This is a unique opportunity combining a traditional 360 recruitment sales role with onsite account management responsibilities for one of our key clients - including managing and supporting a team of temporary workers on site. You'll receive structured training, hands-on coaching, and clear progression opportunities from day one. About Search Search is a well-established, multi-sector recruitment business with offices across the UK. We partner with leading employers and deliver recruitment solutions across Industrial, Commercial, Healthcare, Construction sectors, to just name a few. Our culture combines high performance with high support - giving consultants the tools, training, and autonomy to build successful, long-term careers. What You'll Be Doing Developing new business through B2B sales calls, client meetings, and networking Managing and growing existing client relationships Supporting and managing an onsite temporary workforce for a key client account Handling worker onboarding, attendance, performance, and issue resolution Writing job adverts and sourcing candidates through job boards and social platforms Interviewing and screening candidates for Industrial roles Coordinating placements and ensuring compliance and right-to-work checks Maintaining regular contact with both clients and temporary workers Working to targets and KPIs linked to revenue and service delivery What We're Looking For A strong background in sales, customer service or recruitment Confident communicator with good organisation skills Target-driven and motivated to earn commission Comfortable working in a fast-moving, high-activity environment Relationship-builder with a proactive mindset Full UK driving licence (essential) due to onsite client responsibilities What We Offer Competitive basic salary + uncapped commission 0 threshold for your first six months - with the ability to earn commission immediately Commission structure paying up to 35% of revenue generated Award-winning training programme with structured 1:1 coaching Clear and transparent career progression pathways into senior and managerial roles Access to premium recruitment tools and job boards Regular incentives including dining experiences, events, and annual European trips for top performers FlexHoliday - buy and sell up to 5 days via salary sacrifice Tusker EV car benefit scheme Perkbox wellbeing and lifestyle discounts platform Monthly company updates and regular early finishes Full back-office and marketing support If you want a role where you can build commercial skills, manage real client relationships, and progress quickly in a high-energy team - apply today. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Feb 06, 2026
Full time
Trainee Recruitment Consultant - Industrial Leeds City Centre 26,000 - 28,000 per annum + Uncapped Commission Are you looking to kick-start your career in recruitment and sales with a fast-paced, people-focused role? Do you enjoy working in a target-driven environment where your effort directly impacts your earnings and progression? If you're confident, organised, driven, and ready to learn, this could be the perfect opportunity. Search is hiring a Trainee Recruitment Consultant to join our Industrial team in Leeds. This is a unique opportunity combining a traditional 360 recruitment sales role with onsite account management responsibilities for one of our key clients - including managing and supporting a team of temporary workers on site. You'll receive structured training, hands-on coaching, and clear progression opportunities from day one. About Search Search is a well-established, multi-sector recruitment business with offices across the UK. We partner with leading employers and deliver recruitment solutions across Industrial, Commercial, Healthcare, Construction sectors, to just name a few. Our culture combines high performance with high support - giving consultants the tools, training, and autonomy to build successful, long-term careers. What You'll Be Doing Developing new business through B2B sales calls, client meetings, and networking Managing and growing existing client relationships Supporting and managing an onsite temporary workforce for a key client account Handling worker onboarding, attendance, performance, and issue resolution Writing job adverts and sourcing candidates through job boards and social platforms Interviewing and screening candidates for Industrial roles Coordinating placements and ensuring compliance and right-to-work checks Maintaining regular contact with both clients and temporary workers Working to targets and KPIs linked to revenue and service delivery What We're Looking For A strong background in sales, customer service or recruitment Confident communicator with good organisation skills Target-driven and motivated to earn commission Comfortable working in a fast-moving, high-activity environment Relationship-builder with a proactive mindset Full UK driving licence (essential) due to onsite client responsibilities What We Offer Competitive basic salary + uncapped commission 0 threshold for your first six months - with the ability to earn commission immediately Commission structure paying up to 35% of revenue generated Award-winning training programme with structured 1:1 coaching Clear and transparent career progression pathways into senior and managerial roles Access to premium recruitment tools and job boards Regular incentives including dining experiences, events, and annual European trips for top performers FlexHoliday - buy and sell up to 5 days via salary sacrifice Tusker EV car benefit scheme Perkbox wellbeing and lifestyle discounts platform Monthly company updates and regular early finishes Full back-office and marketing support If you want a role where you can build commercial skills, manage real client relationships, and progress quickly in a high-energy team - apply today. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
What does this role involve? As a Store Manager you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Feb 06, 2026
Full time
What does this role involve? As a Store Manager you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave (plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Ready to make a strategic mark on one of Europe's most transformative B2B software products in the rail sector? As the most senior product leader in the business, this role offers you a chance to shape and drive product strategy for a high-impact, real-time rail advisory platform used across the globe. With the engineering and R&D teams based internationally and most customers located across Europe, the business is seeking a UK-based Product Manager who can bridge the voice of European customers and drive product innovation and growth. You'll report directly to the CEO and work cross-functionally with Sales, Customer Success, Professional Services and R&D. Crucially, you'll bring commercial and strategic expertise to a standalone role where you will lead on product vision, roadmap, and go-to-market initiatives. This is not a delivery-focused position; instead, it requires someone who thrives in ambiguity, sees the big picture, and can craft product strategies that generate commercial outcomes and meet evolving customer needs. What's on Offer: Salary : Up to £100,000 base Bonus : Up to 10% Benefits : Standard UK package including private health cover Remote : Fully remote with occasional UK-based customer visits Travel : Primarily UK You'll Be Responsible For: Defining and leading the multi-year product strategy and competitive positioning Driving market research, customer engagement and industry insights to guide roadmap decisions Creating structured feedback mechanisms from users and industry to inform product direction Owning the go-to-market plan in collaboration with Sales and Marketing Acting as product evangelist across customers, partners, and industry events Prioritising investments and managing trade-offs across short-term wins and long-term innovation What You'll Bring: A strategic mindset with proven B2B product leadership experience Ability to influence senior stakeholders and lead without authority in a standalone role Customer-first instincts with a track record of translating insights into commercial success Experience managing product P&Ls, building go-to-market strategies and leading cross-functional teams Strong understanding of Agile and hybrid development methodologies Ideally, exposure to the rail sector and its unique customer landscape This role won't suit someone looking for a task-list or traditional team structure. It's a strategic, commercially led opportunity to shape product evolution for a market-defining solution. Key Information Job Title : Senior Product Manager Location : United Kingdom Work Policy : Fully Remote with occasional site visits Salary : Up to £100,000 base + 10% bonus Benefits : Private healthcare, flexible working, Bonus Consortia is a specialist recruitment agency with consultants focused on global roles within UX, Product, Data, and Engineering markets. If this Senior Product Manager job in the United Kingdom doesn't align with your preferences, but you are open to exploring other opportunities, please still register by applying to this role so we can match you to other requirements. Kindly be aware that we cannot respond individually due to the high volume of applications; however, even if we do not contact you to move forward for this role, we will keep your details for future reference when a more suitable opportunity becomes available.
Feb 06, 2026
Full time
Ready to make a strategic mark on one of Europe's most transformative B2B software products in the rail sector? As the most senior product leader in the business, this role offers you a chance to shape and drive product strategy for a high-impact, real-time rail advisory platform used across the globe. With the engineering and R&D teams based internationally and most customers located across Europe, the business is seeking a UK-based Product Manager who can bridge the voice of European customers and drive product innovation and growth. You'll report directly to the CEO and work cross-functionally with Sales, Customer Success, Professional Services and R&D. Crucially, you'll bring commercial and strategic expertise to a standalone role where you will lead on product vision, roadmap, and go-to-market initiatives. This is not a delivery-focused position; instead, it requires someone who thrives in ambiguity, sees the big picture, and can craft product strategies that generate commercial outcomes and meet evolving customer needs. What's on Offer: Salary : Up to £100,000 base Bonus : Up to 10% Benefits : Standard UK package including private health cover Remote : Fully remote with occasional UK-based customer visits Travel : Primarily UK You'll Be Responsible For: Defining and leading the multi-year product strategy and competitive positioning Driving market research, customer engagement and industry insights to guide roadmap decisions Creating structured feedback mechanisms from users and industry to inform product direction Owning the go-to-market plan in collaboration with Sales and Marketing Acting as product evangelist across customers, partners, and industry events Prioritising investments and managing trade-offs across short-term wins and long-term innovation What You'll Bring: A strategic mindset with proven B2B product leadership experience Ability to influence senior stakeholders and lead without authority in a standalone role Customer-first instincts with a track record of translating insights into commercial success Experience managing product P&Ls, building go-to-market strategies and leading cross-functional teams Strong understanding of Agile and hybrid development methodologies Ideally, exposure to the rail sector and its unique customer landscape This role won't suit someone looking for a task-list or traditional team structure. It's a strategic, commercially led opportunity to shape product evolution for a market-defining solution. Key Information Job Title : Senior Product Manager Location : United Kingdom Work Policy : Fully Remote with occasional site visits Salary : Up to £100,000 base + 10% bonus Benefits : Private healthcare, flexible working, Bonus Consortia is a specialist recruitment agency with consultants focused on global roles within UX, Product, Data, and Engineering markets. If this Senior Product Manager job in the United Kingdom doesn't align with your preferences, but you are open to exploring other opportunities, please still register by applying to this role so we can match you to other requirements. Kindly be aware that we cannot respond individually due to the high volume of applications; however, even if we do not contact you to move forward for this role, we will keep your details for future reference when a more suitable opportunity becomes available.
Operations Administrator Eccles Monday to Friday Flexible Time From £25,000 to £28,000 My client, who is a leading global producer of specialty chemicals, polymer additives and precursors, is looking for an experienced Operations Administrator. The Role: To provide comprehensive administrative support to Site and Operational Managers, ensuring smooth operation through effective communication, coordination, and management of key administrative tasks. This role is instrumental in maintaining accurate records, supporting safety and environmental initiatives, and facilitating internal and external communications. Responsibilities: Administrative Support (Operational) Provide comprehensive secretarial support to the Site Manager and Operational Managers, including diary management, meeting coordination, and document preparation. Support the maintenance and publication of site policies and procedures. Assist with the preparation and distribution of site communications, reports, and safety bulletins. Completion of small ad hoc indirect purchases and one-off orders / bookings Compliance & Document Control Administer the document control requirements of the Site Management System, ensuring accurate record-keeping for auditing and compliance purposes (e.g., ISO 9001, 14001, 18001). Coordinate safety reporting systems, including near-miss reporting, hazard control tours, and general safety information distribution. Regulatory Reporting & Communication Maintain accurate records for reporting to regulatory bodies such as the EA, HSE and Local council. Compile site reporting files for CIABATA, PPC and COMAH reporting requirements including the on-site Emergency Plan and COMAH safety report. Act as Crisis Communications contact in emergencies, providing approved information to the company website and other designated channels. Engineering, Operational, Sales & Marketing Support Manage site engineering maintenance system records and provide administrative support to the Engineering function as needed. Organize meetings, book venues, and manage logistics for the site. Arranging flights and booking hotels where travel is required. Inclusive of Sales support for conferences team meeting etc. Training & Compliance Support Schedule and maintain training records for operational staff, including FLT training and other site-specific training programs. Coordinate site based NVQ and competency frameworks ensuring timely updates and compliance records for sign off. Act as liaison with offsite independent verifier. The Candidate: Key Requirements Education & Certifications High school diploma or equivalent required. Additional secretarial or administrative training is advantageous. Experience Minimum of 3 years experience in a similar role preferably in a manufacturing or industrial environment. Experience working with regulatory reporting and compliance systems is preferred. Green/Black Belt or other lean manufacturing certification a plus Technical & Regulatory Knowledge Proficient in Microsoft Office Suite and other office management software. Familiarity with ISO, COMAH, and other regulatory frameworks. Communication & Organizational Skills Excellent written and verbal communication skills. Strong organizational skills with the ability to manage multiple tasks under pressure. Benefits: Total Rewards Program 401(K) Savings Plan Medical and Prescription Drug Benefits Life Insurance and Disability Voluntary Benefits Employee Assistance Program (EAP) Wellness Services Online Coaching Programs 26 days holidays Tuition Reimbursement Pension Scheme Please contact Marie Brisson at Winsearch UK for further information (url removed) Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website(url removed) and follow us on LinkedIn. Manh INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Feb 06, 2026
Full time
Operations Administrator Eccles Monday to Friday Flexible Time From £25,000 to £28,000 My client, who is a leading global producer of specialty chemicals, polymer additives and precursors, is looking for an experienced Operations Administrator. The Role: To provide comprehensive administrative support to Site and Operational Managers, ensuring smooth operation through effective communication, coordination, and management of key administrative tasks. This role is instrumental in maintaining accurate records, supporting safety and environmental initiatives, and facilitating internal and external communications. Responsibilities: Administrative Support (Operational) Provide comprehensive secretarial support to the Site Manager and Operational Managers, including diary management, meeting coordination, and document preparation. Support the maintenance and publication of site policies and procedures. Assist with the preparation and distribution of site communications, reports, and safety bulletins. Completion of small ad hoc indirect purchases and one-off orders / bookings Compliance & Document Control Administer the document control requirements of the Site Management System, ensuring accurate record-keeping for auditing and compliance purposes (e.g., ISO 9001, 14001, 18001). Coordinate safety reporting systems, including near-miss reporting, hazard control tours, and general safety information distribution. Regulatory Reporting & Communication Maintain accurate records for reporting to regulatory bodies such as the EA, HSE and Local council. Compile site reporting files for CIABATA, PPC and COMAH reporting requirements including the on-site Emergency Plan and COMAH safety report. Act as Crisis Communications contact in emergencies, providing approved information to the company website and other designated channels. Engineering, Operational, Sales & Marketing Support Manage site engineering maintenance system records and provide administrative support to the Engineering function as needed. Organize meetings, book venues, and manage logistics for the site. Arranging flights and booking hotels where travel is required. Inclusive of Sales support for conferences team meeting etc. Training & Compliance Support Schedule and maintain training records for operational staff, including FLT training and other site-specific training programs. Coordinate site based NVQ and competency frameworks ensuring timely updates and compliance records for sign off. Act as liaison with offsite independent verifier. The Candidate: Key Requirements Education & Certifications High school diploma or equivalent required. Additional secretarial or administrative training is advantageous. Experience Minimum of 3 years experience in a similar role preferably in a manufacturing or industrial environment. Experience working with regulatory reporting and compliance systems is preferred. Green/Black Belt or other lean manufacturing certification a plus Technical & Regulatory Knowledge Proficient in Microsoft Office Suite and other office management software. Familiarity with ISO, COMAH, and other regulatory frameworks. Communication & Organizational Skills Excellent written and verbal communication skills. Strong organizational skills with the ability to manage multiple tasks under pressure. Benefits: Total Rewards Program 401(K) Savings Plan Medical and Prescription Drug Benefits Life Insurance and Disability Voluntary Benefits Employee Assistance Program (EAP) Wellness Services Online Coaching Programs 26 days holidays Tuition Reimbursement Pension Scheme Please contact Marie Brisson at Winsearch UK for further information (url removed) Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website(url removed) and follow us on LinkedIn. Manh INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Select how often (in days) to receive an alert: Store Manager I - CE UK Cheshire Oaks (40 Hours) Coach Wirral, CHW, GB Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. STORE MANAGER Primary Purpose The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach standards. The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customer's experience in the store and with the brand. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Retail Manager, Retail Operations, Store Manager, Retail
Feb 06, 2026
Full time
Select how often (in days) to receive an alert: Store Manager I - CE UK Cheshire Oaks (40 Hours) Coach Wirral, CHW, GB Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. Coach is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. STORE MANAGER Primary Purpose The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach standards. The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customer's experience in the store and with the brand. PROFILE The successful individual will leverage their proficiency to: Take ownership and accountability for store; Show leadership through role modeling Coach Service behaviors and Coach selling standards; Demonstrate empowerment to solve customer problems and meet customers' needs; Inspire team to meet and exceed performance standards; Acts as advocate for the team, able to motivate others to achieve results; Communicates effectively with store manager, peers, supervisors, and corporate partners; Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results; Able to influence others to gain support to achieve goals and complete projects; The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales; Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at . Job Segment: Retail Manager, Retail Operations, Store Manager, Retail
If you choose not to give your consent, parts of our website may not work.Manager of Solution Consulting page is loaded Manager of Solution Consultinglocations: London: Remote - UKtime type: Full timeposted on: Posted Todayjob requisition id: R11305As a Manager of Solution Consutling at Workiva, you'll be responsible for the day-to-day management of Solutions Consultants (SCs) as well as performing presales activities in the field as needed to deliver against revenue targets specifically in our UK&I market. Your expertise won't be confined to the sidelines - it will be front and center, driving us toward new horizons. In addition to contributing individually, you'll guide your team on best practices, improve their sales and technical skills, and assist them with overcoming challenges in the field. What You'll Do Lead a team of Solution Consultants to support the Workiva sales groups to meet their solution needs Provide employees with coaching, feedback, and developmental opportunities to enhance their skills, motivation, and performance Match staff skills and talent to tasks to ensure optimal engagement and performance Ensure effective alignment of resources and skill sets within the assigned sales territory Establish and maintain relationships and effectively communicate with customers, business unit leaders and senior management to raise visibility and ensure collaboration Develop working knowledge of industries and use cases where the Workiva Platform can have an impact Provide support for all sales activities including needs analysis, discovery, product demonstrations and alignment to customer goals as a player/coach Participate in strategic projects that further the Solution Consulting organization and ensure successful delivery of proof of concepts and guided trials What You'll Need Minimum Qualifications Undergraduate degree or equivalent combination of education and experience in a related field; an advanced degree may be considered in lieu of professional experience Minimum 2 years of direct people management experience 5 years solution engineering experiencePreferred Qualifications Experience with SaaS solutions, cloud technologies, and web security Ability to discuss technical terminology and best practices for SaaS applications Ability to identify and resolve development, marketing, or sales obstacles through strong collaboration and communication skills Ability to understand, empathize, and propose solutions to customers' business challenges, and mentor the team members on doing the same Ability to speak to multiple customer facing audiences from individual contributors to executive management with confidence and a tailored message Travel Requirements and Working Conditions Willingness to travel up to 50% for team and corporate meetings, fostering relationships and representing company interests Reliable internet access for any period of time working remotely, as we embrace flexible work arrangementsWorkiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Feb 06, 2026
Full time
If you choose not to give your consent, parts of our website may not work.Manager of Solution Consulting page is loaded Manager of Solution Consultinglocations: London: Remote - UKtime type: Full timeposted on: Posted Todayjob requisition id: R11305As a Manager of Solution Consutling at Workiva, you'll be responsible for the day-to-day management of Solutions Consultants (SCs) as well as performing presales activities in the field as needed to deliver against revenue targets specifically in our UK&I market. Your expertise won't be confined to the sidelines - it will be front and center, driving us toward new horizons. In addition to contributing individually, you'll guide your team on best practices, improve their sales and technical skills, and assist them with overcoming challenges in the field. What You'll Do Lead a team of Solution Consultants to support the Workiva sales groups to meet their solution needs Provide employees with coaching, feedback, and developmental opportunities to enhance their skills, motivation, and performance Match staff skills and talent to tasks to ensure optimal engagement and performance Ensure effective alignment of resources and skill sets within the assigned sales territory Establish and maintain relationships and effectively communicate with customers, business unit leaders and senior management to raise visibility and ensure collaboration Develop working knowledge of industries and use cases where the Workiva Platform can have an impact Provide support for all sales activities including needs analysis, discovery, product demonstrations and alignment to customer goals as a player/coach Participate in strategic projects that further the Solution Consulting organization and ensure successful delivery of proof of concepts and guided trials What You'll Need Minimum Qualifications Undergraduate degree or equivalent combination of education and experience in a related field; an advanced degree may be considered in lieu of professional experience Minimum 2 years of direct people management experience 5 years solution engineering experiencePreferred Qualifications Experience with SaaS solutions, cloud technologies, and web security Ability to discuss technical terminology and best practices for SaaS applications Ability to identify and resolve development, marketing, or sales obstacles through strong collaboration and communication skills Ability to understand, empathize, and propose solutions to customers' business challenges, and mentor the team members on doing the same Ability to speak to multiple customer facing audiences from individual contributors to executive management with confidence and a tailored message Travel Requirements and Working Conditions Willingness to travel up to 50% for team and corporate meetings, fostering relationships and representing company interests Reliable internet access for any period of time working remotely, as we embrace flexible work arrangementsWorkiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave(plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check. Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process. Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early. Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Feb 06, 2026
Full time
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? What does this role involve? As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. What are we looking for? Experience working in a customer facing role in retail, hospitality or service industry Experience of leading, motivating and developing teams Commercial awareness Ability to achieve sales targets Committed to achieving the highest retail standards at all times Able to work under own initiative and take a proactive approach to changing business needs and objectives Thrives working in a hands on, fast-paced environment An understanding of budgets and P&L Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. What's important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting edge research and innovation, which hold the keys to saving and improving more lives. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave(plus the option to buy and sell leave) Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave) Wagestream - early access to your wages 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers Ready to apply? To apply, please follow these simple steps: Click the "Apply" button below. You'll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history. What do I need to know? DBS Check: Any offer of employment is subject to a satisfactory DBS check. Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process. Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early. Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Select how often (in days) to receive an alert: Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Feb 06, 2026
Full time
Select how often (in days) to receive an alert: Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
