White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to
Apr 22, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 21, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
United Kingdom - Hampshire - Farnborough Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub . Description and Requirements The SSG Ecom Business Manager - EMEA is a strategic business role responsible for driving Services revenue and execution across Lenovo's e commerce platforms in the EMEA region. This is a permanent, full time position suited for a commercially minded professional with strong analytical capability and proven experience working across complex, matrixed environments. The role operates in a hybrid work model, has a regional EMEA scope and will report to Director SSG eCommerce. Key Responsibilities Own and drive Services bookings and revenue growth for SSG across EMEA e commerce platforms Lead regional strategic planning and execution for services, promotions, and enablement initiatives Act as the primary business partner to EMEA e commerce teams to ensure successful services performance Enable global SSG service offerings locally by coordinating implementation across web and sales channels Collaborate closely with telesales (ISR) teams to maximize service attach and conversion Maintain forecasts, dashboards, and performance insights to support data driven decision making Lead regional business cadence meetings and contribute to global alignment forums Drive stakeholder collaboration across SSG, e commerce, sales, and global services teams Position Requirements MBA or postgraduate business qualification is considered an advantage Demonstrated experience in business management, commercial strategy, or revenue ownership roles Strong analytical skills with experience in forecasting, performance tracking, and insights generation Prior exposure to e commerce, digital sales, or online business environments preferred Fluent English is mandatory; additional European languages are an advantage Proven ability to influence and align stakeholders without direct reporting authority Strong communication, collaboration, and problem solving skills in a matrix organization What Lenovo Can Offer You An international team with a high focus on Gender Diversity. Employee Assistance Program, e.g., for psychological, legal & financial consultancy You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio. Access to training for personal development - Internal E-learning Development Platform Available for Employees Mentorship program and much more SSG is driving growth in the expanding IT services market, with a strong focus on digital workplace services, as a Service (aaS) offerings, and sustainability driven solutions. The organization continues to invest in proprietary software platforms and vertical solutions while expanding TruScale as a Service, advancing Hybrid Cloud capabilities, and exploring Metaverse solutions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations: United Kingdom - Hampshire - Farnborough Spain - Barcelona - Barcelona AI PROCESSING NOTICE We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question. If you require an accommodation to complete this application, please
Apr 18, 2026
Full time
United Kingdom - Hampshire - Farnborough Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our StoryHub . Description and Requirements The SSG Ecom Business Manager - EMEA is a strategic business role responsible for driving Services revenue and execution across Lenovo's e commerce platforms in the EMEA region. This is a permanent, full time position suited for a commercially minded professional with strong analytical capability and proven experience working across complex, matrixed environments. The role operates in a hybrid work model, has a regional EMEA scope and will report to Director SSG eCommerce. Key Responsibilities Own and drive Services bookings and revenue growth for SSG across EMEA e commerce platforms Lead regional strategic planning and execution for services, promotions, and enablement initiatives Act as the primary business partner to EMEA e commerce teams to ensure successful services performance Enable global SSG service offerings locally by coordinating implementation across web and sales channels Collaborate closely with telesales (ISR) teams to maximize service attach and conversion Maintain forecasts, dashboards, and performance insights to support data driven decision making Lead regional business cadence meetings and contribute to global alignment forums Drive stakeholder collaboration across SSG, e commerce, sales, and global services teams Position Requirements MBA or postgraduate business qualification is considered an advantage Demonstrated experience in business management, commercial strategy, or revenue ownership roles Strong analytical skills with experience in forecasting, performance tracking, and insights generation Prior exposure to e commerce, digital sales, or online business environments preferred Fluent English is mandatory; additional European languages are an advantage Proven ability to influence and align stakeholders without direct reporting authority Strong communication, collaboration, and problem solving skills in a matrix organization What Lenovo Can Offer You An international team with a high focus on Gender Diversity. Employee Assistance Program, e.g., for psychological, legal & financial consultancy You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio. Access to training for personal development - Internal E-learning Development Platform Available for Employees Mentorship program and much more SSG is driving growth in the expanding IT services market, with a strong focus on digital workplace services, as a Service (aaS) offerings, and sustainability driven solutions. The organization continues to invest in proprietary software platforms and vertical solutions while expanding TruScale as a Service, advancing Hybrid Cloud capabilities, and exploring Metaverse solutions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations: United Kingdom - Hampshire - Farnborough Spain - Barcelona - Barcelona AI PROCESSING NOTICE We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question. If you require an accommodation to complete this application, please
Doodle is the global standard for scheduling, trusted by millions of professionals worldwide. Far from standing still, we are currently navigating the most consequential transformation in our company's history. This is a rare, pivotal moment, and as our Head of Marketing, you will fundamentally shape how the market perceives Doodle from this point forward. In this role, you will lead a team of senior marketers and take full ownership of the marketing function: from brand narrative and product launches to demand generation, vertical positioning, and sales enablement. Your mission is to build the engine that ensures Doodle is present wherever shortlists form. You will craft a story that resonates deeply with vertical buyers, creating enough conviction that they arrive already believing Doodle is the definitive choice. You will be directly accountable for delivering marketing-sourced pipeline, establishing vertical relevance within target industries, and building the brand authority that allows our pipeline to compound over time. Location: London (hybrid) Reports to: CRO What You'll Do (Responsibilities) Activate a new brand into pipeline: Take our just-launched brand and website and turn it into a demand-generating engine, optimised for B2B buyer conversion, demo requests, and content journeys that build conviction into our brand and product Customer journey: Own Doodle's presence across the customer journey, e.g., LLM recommendations, review platforms, community discussions, peer networks, and search Own vertical narrative and positioning: Lead the pivot from generic horizontal messaging to sharp vertical narratives for education, healthcare, and professional services. Be the single source of truth for ICP, messaging, and positioning across Marketing, Growth, and Sales Launch Phoenix: Own the end-to-end GTM for our next-generation product - positioning, pre-launch demand, launch campaigns, lighthouse customer references, and post-launch adoption narratives Generate demand and feed the revenue engine: Design and execute inbound campaigns, SEO, vertical events, ABM, and partner marketing that produce qualified pipeline from target verticals. Provide the campaign themes, audiences, and messaging that the Growth team runs on Sales enablement: Build the enablement library from scratch for a new sales team, including first-call decks, vertical one-pagers, ROI frameworks, competitor battlecards, deal specific executive summaries Lead and build the team: Manage a distributed team of senior marketers today. Align UK/EMEA under one vision. Collaborate tightly with Growth, Sales, and Customer Success. Our Ideal Candidate (What You Bring) You've built the demand engine, not just run it. You have taken a company into new markets or through a major repositioning and you know the difference between building from zero and scaling what already exists You think in buyer journeys, not marketing funnels. You map how a vertical buyer discovers, evaluates, and commits You're a product marketing leader at your core. You can translate a complex product launch into positioning that makes a vertical buyer immediately understand why it matters to them You carry a pipeline number and like it. You track leading indicators weekly, know which campaigns produce and which don't, course correct fast, and partner with Sales as a revenue peer You've built vertical marketing programs. You have pivoted an organisation from horizontal to vertical messaging, found the language, built credibility, and generated demand from a specific audience You lead high performers with clarity. You have managed senior marketers and creatives across time zones, set clear priorities, and hold a high bar for quality. Why You'll Love It Here Compensation & Financial Well being Competitive Pay - We pay fair for top talent. Flexible & Hybrid Culture Hybrid Work - Work where you're most productive. 25 Vacation Days - Take the time you need to rest and recharge. Working From Abroad. Learning & Career Growth Training/Conference Days - Invest in yourself. Learning Stipend - We cover courses, certifications, and more. Well-being & Home Office Setup Well being & Home Office Budget - Use it for fitness, therapy, or your dream desk setup. Headspace Membership - Access guided meditation & mindfulness tools. Company Lunches & Team Events - Stay connected, even remotely. Family & Inclusive Benefits Parental Leave & Support - Paid leave for all caregivers. Extra Perks Top Notch Equipment - MacBook, keyboard, trackpad - work at your best. Hiring Journey Application review Hiring Manager Interview 'Marketing Audit', a practical session with a leadership panel across Revenue and Product. Cultural Fit Assessment (via BRYQ + Interview Pops) At Doodle, we're committed to providing an environment of mutual trust and respect, where equal employment opportunities (EEO) are available to all applicants and teammates without regard to age, race, color, disability, religion, gender, and sexual orientation. Diversity and inclusion are of utmost importance to us. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work and our products will be. We want to hear from you, so please don't hesitate to apply! We look forward to receiving your full application.
Apr 18, 2026
Full time
Doodle is the global standard for scheduling, trusted by millions of professionals worldwide. Far from standing still, we are currently navigating the most consequential transformation in our company's history. This is a rare, pivotal moment, and as our Head of Marketing, you will fundamentally shape how the market perceives Doodle from this point forward. In this role, you will lead a team of senior marketers and take full ownership of the marketing function: from brand narrative and product launches to demand generation, vertical positioning, and sales enablement. Your mission is to build the engine that ensures Doodle is present wherever shortlists form. You will craft a story that resonates deeply with vertical buyers, creating enough conviction that they arrive already believing Doodle is the definitive choice. You will be directly accountable for delivering marketing-sourced pipeline, establishing vertical relevance within target industries, and building the brand authority that allows our pipeline to compound over time. Location: London (hybrid) Reports to: CRO What You'll Do (Responsibilities) Activate a new brand into pipeline: Take our just-launched brand and website and turn it into a demand-generating engine, optimised for B2B buyer conversion, demo requests, and content journeys that build conviction into our brand and product Customer journey: Own Doodle's presence across the customer journey, e.g., LLM recommendations, review platforms, community discussions, peer networks, and search Own vertical narrative and positioning: Lead the pivot from generic horizontal messaging to sharp vertical narratives for education, healthcare, and professional services. Be the single source of truth for ICP, messaging, and positioning across Marketing, Growth, and Sales Launch Phoenix: Own the end-to-end GTM for our next-generation product - positioning, pre-launch demand, launch campaigns, lighthouse customer references, and post-launch adoption narratives Generate demand and feed the revenue engine: Design and execute inbound campaigns, SEO, vertical events, ABM, and partner marketing that produce qualified pipeline from target verticals. Provide the campaign themes, audiences, and messaging that the Growth team runs on Sales enablement: Build the enablement library from scratch for a new sales team, including first-call decks, vertical one-pagers, ROI frameworks, competitor battlecards, deal specific executive summaries Lead and build the team: Manage a distributed team of senior marketers today. Align UK/EMEA under one vision. Collaborate tightly with Growth, Sales, and Customer Success. Our Ideal Candidate (What You Bring) You've built the demand engine, not just run it. You have taken a company into new markets or through a major repositioning and you know the difference between building from zero and scaling what already exists You think in buyer journeys, not marketing funnels. You map how a vertical buyer discovers, evaluates, and commits You're a product marketing leader at your core. You can translate a complex product launch into positioning that makes a vertical buyer immediately understand why it matters to them You carry a pipeline number and like it. You track leading indicators weekly, know which campaigns produce and which don't, course correct fast, and partner with Sales as a revenue peer You've built vertical marketing programs. You have pivoted an organisation from horizontal to vertical messaging, found the language, built credibility, and generated demand from a specific audience You lead high performers with clarity. You have managed senior marketers and creatives across time zones, set clear priorities, and hold a high bar for quality. Why You'll Love It Here Compensation & Financial Well being Competitive Pay - We pay fair for top talent. Flexible & Hybrid Culture Hybrid Work - Work where you're most productive. 25 Vacation Days - Take the time you need to rest and recharge. Working From Abroad. Learning & Career Growth Training/Conference Days - Invest in yourself. Learning Stipend - We cover courses, certifications, and more. Well-being & Home Office Setup Well being & Home Office Budget - Use it for fitness, therapy, or your dream desk setup. Headspace Membership - Access guided meditation & mindfulness tools. Company Lunches & Team Events - Stay connected, even remotely. Family & Inclusive Benefits Parental Leave & Support - Paid leave for all caregivers. Extra Perks Top Notch Equipment - MacBook, keyboard, trackpad - work at your best. Hiring Journey Application review Hiring Manager Interview 'Marketing Audit', a practical session with a leadership panel across Revenue and Product. Cultural Fit Assessment (via BRYQ + Interview Pops) At Doodle, we're committed to providing an environment of mutual trust and respect, where equal employment opportunities (EEO) are available to all applicants and teammates without regard to age, race, color, disability, religion, gender, and sexual orientation. Diversity and inclusion are of utmost importance to us. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work and our products will be. We want to hear from you, so please don't hesitate to apply! We look forward to receiving your full application.
We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come - while simultaneously managing an in flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Define, implement, and continuously improve a structured change management methodology aligned to an industry recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team. Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts. Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout. Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post launch adoption rather than treated as a downstream activity. Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts. Build the change management capability of the TDS team and wider business, creating shared language and consistent practices. Define how change management success is measured, ensuring all metrics and outcomes are aligned to the organisation's existing benefits realisation framework, and incorporating employee engagement, sentiment, and change readiness indicators in collaboration with Communications and People teams. Change Advisory Board (CAB) Co Chair the CAB, owning the agenda, process, and rigour of change request reviews across the TDS portfolio. Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision making on approval, deferral, or rejection. Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively. Continuously improve the CAB process to keep pace with the volume and complexity of digital change across the organisation. Digital Initiative Delivery Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post launch adoption. Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio. Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework. Lead post implementation reviews to capture lessons learned and continuously improve the change approach. Change Agent Network Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams. Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally. Maintain strong, trust based relationships with change agents, acting as their primary point of contact and escalation route throughout each rollout. Stakeholder Engagement & Internal Communications Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence. Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging aligns with the Group's strategic narrative, is fully on brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes. All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance. Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams. Provide coaching and support to senior leaders to help them fulfil their role as visible and effective change sponsors, establishing clear expectations and accountability for active leadership throughout each initiative lifecycle. Training & Enablement Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions. Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go live. Develop self service enablement resources to support ongoing adoption beyond the initial rollout period. Risk & Resistance Management Proactively identify resistance to change and develop targeted mitigation strategies to address it. Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions. Monitor adoption and usage data post launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES Deep expertise in at least one industry recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation. Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability. Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick. Experience chairing or leading a Change Advisory Board process in a technology or digital environment highly desirable. Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working. Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority. Confident communicator, able to translate complex technical change into clear, compelling narratives for non technical audiences. Experience working alongside communications and branding functions to develop and deliver internal change communications. Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills. Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast paced environment. Delivery focus with strong critical thinking and problem solving skills. Passion for sustainability and the mission to lead the transition to clean energy. Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS 5-8 years of experience in a dedicated change management role, with a focus on digital or technology led change. Demonstrated experience designing and implementing a structured change management methodology within an organisation. Proven track record of managing change across multiple concurrent initiatives in a fast paced, agile environment. Experience chairing or playing a leading role in a Change Advisory Board process. Experience building and coordinating change agent or champion networks within a business. Strong background in stakeholder engagement and internal communications in the context of technology rollouts. Experience developing and delivering training and enablement programmes for new digital tools and processes. Experience working in the energy or financial services sector is essential. Experience working in or alongside a technology or digital delivery team is necessary. Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) highly desirable. Fluency in Italian highly desirable given the Group's significant operations in Italy. The right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. Hybrid working - we will need you in the central London (Mayfair) office at least twice a week . click apply for full job details
Apr 17, 2026
Full time
We are seeking an experienced Change Manager to lead the people side of digital transformation at NextEnergy Group. This is a newly created function and role, the first of its kind in the organisation, and represents a genuine opportunity to define how change is managed, communicated, and embedded across the business. You will be responsible for ensuring that digital initiatives delivered by the Technology & Digital Services (TDS) team land successfully with end users, driving adoption, minimising disruption, and maximising the return on our technology investments. Working closely with a network of business side change agents, including our Communications & Branding team, you will align internal communications, readiness activities, and training to support the rollout of our growing portfolio of digital products and platforms. This role requires someone who can build from the ground up establishing the change management standards, tools, and frameworks that will underpin TDS delivery for years to come - while simultaneously managing an in flight portfolio of initiatives from day one. You will need to be as comfortable chairing our Change Advisory Board (CAB) and influencing senior stakeholders as you are coaching a change agent or product manager through the change process for the first time. KEY RESPONSIBILITIES Define, implement, and continuously improve a structured change management methodology aligned to an industry recognised framework (e.g. Prosci/ADKAR, Kotter, or equivalent), building a repeatable, scalable approach that can grow with the team. Develop and maintain the organisation's change management standards, templates, and playbooks for digital initiative rollouts. Assess the change impact and organisational readiness for each initiative, tailoring the approach to the scale, risk, and complexity of each rollout. Ensure change management activities are fully embedded within the agile delivery framework, integrated from project inception through to post launch adoption rather than treated as a downstream activity. Ensure that all change initiatives are clearly positioned within the broader Group strategy, reinforcing organisational priorities and helping employees understand the strategic rationale behind digital transformation efforts. Build the change management capability of the TDS team and wider business, creating shared language and consistent practices. Define how change management success is measured, ensuring all metrics and outcomes are aligned to the organisation's existing benefits realisation framework, and incorporating employee engagement, sentiment, and change readiness indicators in collaboration with Communications and People teams. Change Advisory Board (CAB) Co Chair the CAB, owning the agenda, process, and rigour of change request reviews across the TDS portfolio. Ensure that change requests are assessed consistently, with appropriate stakeholder representation and clear decision making on approval, deferral, or rejection. Coach both change agents and product managers on the CAB process, building understanding and confidence in how to prepare, present, and respond to change requests effectively. Continuously improve the CAB process to keep pace with the volume and complexity of digital change across the organisation. Digital Initiative Delivery Partner with Product Managers and the PMO to embed change management activities into the agile delivery lifecycle from inception through to post launch adoption. Develop and execute change plans for concurrent digital rollouts, managing competing priorities and timelines across the TDS portfolio. Track adoption and benefits realisation against agreed metrics, providing clear and regular reporting to senior stakeholders in line with the organisation's benefits realisation framework. Lead post implementation reviews to capture lessons learned and continuously improve the change approach. Change Agent Network Identify, engage, and develop a network of change agents across the business to act as champions for digital initiatives within their teams. Coach change agents on change management principles and practice, equipping them with the tools, messaging, and confidence they need to drive adoption locally. Maintain strong, trust based relationships with change agents, acting as their primary point of contact and escalation route throughout each rollout. Stakeholder Engagement & Internal Communications Map and manage stakeholder groups across each initiative, developing targeted engagement strategies based on impact and influence. Work in partnership with the Communications & Branding team to develop and coordinate internal communications, ensuring messaging aligns with the Group's strategic narrative, is fully on brand, clear, timely, and tailored to the audience, in line with established communications governance and approval processes. All internal communications will be developed in partnership with the Communications & Branding team, who retain ownership of tone of voice, messaging standards, brand alignment, and channel governance. Facilitate workshops, roadshows, and briefing sessions to build awareness and desire for change across affected teams. Provide coaching and support to senior leaders to help them fulfil their role as visible and effective change sponsors, establishing clear expectations and accountability for active leadership throughout each initiative lifecycle. Training & Enablement Identify training needs arising from digital rollouts and coordinate the development and delivery of appropriate learning interventions. Ensure end users are fully equipped to adopt new tools, processes, and ways of working before go live. Develop self service enablement resources to support ongoing adoption beyond the initial rollout period. Risk & Resistance Management Proactively identify resistance to change and develop targeted mitigation strategies to address it. Escalate material change risks to the Head of Product & PMO and relevant project sponsors, with recommended actions. Monitor adoption and usage data post launch, identifying areas where additional support or intervention is needed. SKILLS & COMPETENCIES Deep expertise in at least one industry recognised change management methodology (e.g. Prosci/ADKAR, Kotter, or similar), with the ability to adapt and evolve the approach to suit the organisation. Proven ability to build change management frameworks and practices from scratch in an organisation with limited existing capability. Strong understanding of how technology and digital change affects people, processes, and culture and what it takes to make adoption stick. Experience chairing or leading a Change Advisory Board process in a technology or digital environment highly desirable. Fluency in agile delivery practices and the ability to integrate change management activities seamlessly into agile ways of working. Excellent stakeholder management skills, with the ability to influence and build trust at all levels of the organisation without direct authority. Confident communicator, able to translate complex technical change into clear, compelling narratives for non technical audiences. Experience working alongside communications and branding functions to develop and deliver internal change communications. Skilled at managing multiple concurrent change initiatives, with strong planning and prioritisation skills. Resilient and adaptable, comfortable operating in ambiguity and hitting the ground running in a fast paced environment. Delivery focus with strong critical thinking and problem solving skills. Passion for sustainability and the mission to lead the transition to clean energy. Commitment to NextEnergy Group's values: be a leader, build trust, be responsible, be innovative, and 'Bring your Alpha'. EXPERIENCE & QUALIFICATIONS 5-8 years of experience in a dedicated change management role, with a focus on digital or technology led change. Demonstrated experience designing and implementing a structured change management methodology within an organisation. Proven track record of managing change across multiple concurrent initiatives in a fast paced, agile environment. Experience chairing or playing a leading role in a Change Advisory Board process. Experience building and coordinating change agent or champion networks within a business. Strong background in stakeholder engagement and internal communications in the context of technology rollouts. Experience developing and delivering training and enablement programmes for new digital tools and processes. Experience working in the energy or financial services sector is essential. Experience working in or alongside a technology or digital delivery team is necessary. Formal change management certification (e.g. Prosci, APMG Change Management Practitioner, or equivalent) highly desirable. Fluency in Italian highly desirable given the Group's significant operations in Italy. The right to work in the UK. WHAT WE OFFER A busy role in a supportive team, with plenty of opportunities to learn. International scope - we operate in over 8 countries. Hybrid working - we will need you in the central London (Mayfair) office at least twice a week . click apply for full job details
Power Platform Lead Leeds - hybrid (2-3 times a week in office) Permanent Summary We're seeking an experienced Power Platform Lead to join our ICT team who are mainly based in our Leeds office. Reporting to the Head of Development & Insight, you'll be responsible for owning, leading and shaping our Microsoft Power Platform capability across the organisation. This role will play a critical part in driving adoption of low-code, automation and AI capabilities, establishing strong governance, and enabling the business to safely innovate using Power Apps, Power Automate, Copilot/Studio and associated Microsoft technologies. Key deliverables Product ownership & roadmap - Own and deliver the Power Platform and Copilot roadmap, aligned to business priorities, adoption and measurable value Platform leadership & CoE - Act as the organisational SME and champion; establish, run and evolve the Power Platform Centre of Excellence (standards, tooling, guidance and community) Governance, security & operations - Design and operate environment strategy, DLP policies and governance; manage administration, capacity, licensing, monitoring and optimisation Architecture & delivery - Provide architectural oversight and hands-on delivery across Power Apps, Power Automate and Copilot / Copilot Studio solutions ALM & standards - Define and embed SDLC and ALM practices (solutions, source control, pipelines, testing and releases) and maintain standards, patterns and reusable assets Adoption & innovation - Drive safe, governed adoption of Copilot and AI enabled capabilities, balancing innovation, risk and cost Business enablement - Identify automation and digital transformation opportunities, working directly with business stakeholders and delivery teams Insight & collaboration - Track usage, cost, adoption and value realisation; work closely with ICT, security, suppliers and Microsoft partners What we're looking for Hands-on platform experience - Proven experience delivering and administering Microsoft Power Platform and Copilot solutions, including Power Apps, Power Automate, Dataverse and Copilot Governance & platform control - Previous ownership of environment strategy, DLP policies, security, governance, licensing and capacity planning Solution design & integration - Strong knowledge of Power Platform solutions (apps, flows, agents), custom connectors, APIs and integration patterns Copilot & AI capability - Practical experience with Copilot for Microsoft 365, Copilot Studio and Copilot agents ALM & delivery practices - Understanding of Power Platform ALM / SDLC, including use of Azure DevOps or similar CI/CD tooling Broader Microsoft ecosystem - Experience with AI Builder, Logic Apps or Azure integration services beneficial but not essential Ways of working Product owner mindset: own the platform, recommend direction and deliver outcomes Able to translate business problems into simple, scalable low code and AI solutions Strong stakeholder management across technical and nontechnical audiences Pragmatic, adaptable and proactive in an evolving technology landscape Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 17, 2026
Full time
Power Platform Lead Leeds - hybrid (2-3 times a week in office) Permanent Summary We're seeking an experienced Power Platform Lead to join our ICT team who are mainly based in our Leeds office. Reporting to the Head of Development & Insight, you'll be responsible for owning, leading and shaping our Microsoft Power Platform capability across the organisation. This role will play a critical part in driving adoption of low-code, automation and AI capabilities, establishing strong governance, and enabling the business to safely innovate using Power Apps, Power Automate, Copilot/Studio and associated Microsoft technologies. Key deliverables Product ownership & roadmap - Own and deliver the Power Platform and Copilot roadmap, aligned to business priorities, adoption and measurable value Platform leadership & CoE - Act as the organisational SME and champion; establish, run and evolve the Power Platform Centre of Excellence (standards, tooling, guidance and community) Governance, security & operations - Design and operate environment strategy, DLP policies and governance; manage administration, capacity, licensing, monitoring and optimisation Architecture & delivery - Provide architectural oversight and hands-on delivery across Power Apps, Power Automate and Copilot / Copilot Studio solutions ALM & standards - Define and embed SDLC and ALM practices (solutions, source control, pipelines, testing and releases) and maintain standards, patterns and reusable assets Adoption & innovation - Drive safe, governed adoption of Copilot and AI enabled capabilities, balancing innovation, risk and cost Business enablement - Identify automation and digital transformation opportunities, working directly with business stakeholders and delivery teams Insight & collaboration - Track usage, cost, adoption and value realisation; work closely with ICT, security, suppliers and Microsoft partners What we're looking for Hands-on platform experience - Proven experience delivering and administering Microsoft Power Platform and Copilot solutions, including Power Apps, Power Automate, Dataverse and Copilot Governance & platform control - Previous ownership of environment strategy, DLP policies, security, governance, licensing and capacity planning Solution design & integration - Strong knowledge of Power Platform solutions (apps, flows, agents), custom connectors, APIs and integration patterns Copilot & AI capability - Practical experience with Copilot for Microsoft 365, Copilot Studio and Copilot agents ALM & delivery practices - Understanding of Power Platform ALM / SDLC, including use of Azure DevOps or similar CI/CD tooling Broader Microsoft ecosystem - Experience with AI Builder, Logic Apps or Azure integration services beneficial but not essential Ways of working Product owner mindset: own the platform, recommend direction and deliver outcomes Able to translate business problems into simple, scalable low code and AI solutions Strong stakeholder management across technical and nontechnical audiences Pragmatic, adaptable and proactive in an evolving technology landscape Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Cisco Business Development Manager Location: UK - London, UK - Hatfield Job ID: 218004 Contract type: Fixed Term Contract Business Unit: Sales & Pre Sales & Alliances Life on the team We're looking for a Cisco Collaboration Business Development Manager to accelerate growth across our Cisco Collaboration portfolio. This senior, customer facing role leads our strategy for Cisco Microsoft Teams Rooms (MTR) and Cisco Contact Centre / Customer Experience (CX), working closely with Cisco, our sales teams and Workplace specialists. You'll act as the go to expert for Cisco Collaboration, shaping our go to market approach, enabling sales teams, and driving behaviours that build pipeline and close business. What you'll do Own and grow Cisco Collaboration bookings across Computacenter Define and execute a clear, repeatable GTM strategy Lead internal and external business development activity Accelerate adoption of Cisco MTR across target customers Support account teams with opportunity qualification, customer meetings and demos Align messaging and campaigns with Cisco Build and scale our Cisco Contact Centre offering Develop joint value propositions, sales plays and campaigns Enable sales teams to confidently position Cisco CX solutions Influence and support sales teams to drive Cisco Collaboration opportunities Deliver enablement sessions, training and GTM content Support strategic customer conversations and executive engagements Work jointly with Cisco on account planning and pipeline development Represent Computacenter at Cisco events and workshops What you'll need Proven experience in Collaboration, Workplace, UC or Contact Centre business development Strong knowledge of Cisco Collaboration, ideally MTR and CX Confident communicator with strong senior level customer skills Ability to influence without direct line management Commercially driven, strategic, and hands on What success looks like Increased pipeline and wins in Cisco MTR Strong, consistent sales engagement across the business About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
Apr 17, 2026
Full time
Cisco Business Development Manager Location: UK - London, UK - Hatfield Job ID: 218004 Contract type: Fixed Term Contract Business Unit: Sales & Pre Sales & Alliances Life on the team We're looking for a Cisco Collaboration Business Development Manager to accelerate growth across our Cisco Collaboration portfolio. This senior, customer facing role leads our strategy for Cisco Microsoft Teams Rooms (MTR) and Cisco Contact Centre / Customer Experience (CX), working closely with Cisco, our sales teams and Workplace specialists. You'll act as the go to expert for Cisco Collaboration, shaping our go to market approach, enabling sales teams, and driving behaviours that build pipeline and close business. What you'll do Own and grow Cisco Collaboration bookings across Computacenter Define and execute a clear, repeatable GTM strategy Lead internal and external business development activity Accelerate adoption of Cisco MTR across target customers Support account teams with opportunity qualification, customer meetings and demos Align messaging and campaigns with Cisco Build and scale our Cisco Contact Centre offering Develop joint value propositions, sales plays and campaigns Enable sales teams to confidently position Cisco CX solutions Influence and support sales teams to drive Cisco Collaboration opportunities Deliver enablement sessions, training and GTM content Support strategic customer conversations and executive engagements Work jointly with Cisco on account planning and pipeline development Represent Computacenter at Cisco events and workshops What you'll need Proven experience in Collaboration, Workplace, UC or Contact Centre business development Strong knowledge of Cisco Collaboration, ideally MTR and CX Confident communicator with strong senior level customer skills Ability to influence without direct line management Commercially driven, strategic, and hands on What success looks like Increased pipeline and wins in Cisco MTR Strong, consistent sales engagement across the business About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward thinking environment - we'd love to hear from you!
About Intent HQ Recognised by the Financial Times as one of the FT1000 Fast Growing Companies in Europe (), and winners of both Analytics Company of the Year 2025 and AI Company of the Year 2024 at the British Data Awards, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science. Backed by strong investors and trusted by a blue chip international enterprise customer base, our mission is to become the world's preeminent Customer Intent Engine by combining privacy first signal intelligence, proprietary behavioural AI/ML analytics, and uniquely accessible enterprise insights into a single platform that enables organisations to build more genuine, sustainable, and profitable relationships with customers. We began by solving complex challenges for clients in the telecommunications sector, including Verizon, O2, and Orange, and have since expanded into Financial Services, Retail, and Social Media, with clients such as HB Reavis and Zurich Group. Our clients typically manage tens of millions of customers and process billions of interactions daily. Our platform is purpose built to handle data at this enormous scale efficiently, delivering tangible results. What sets us apart is our focus on deep customer interaction data, doing the hard, specialised work so our clients can focus on applying insight to their business strategies. Today, Intent HQ is home to an exciting, diverse, and fast growing team of 100+ people across London, Barcelona, Lisbon, Tel Aviv, New York, South Africa & India, collectively speaking over 15 languages. Recent Awards & Recognition: Best AI Ethics & Diversity Award 2025 - AI World Series Awards AI Business of the Year 2025 - The National AI Awards Analytics Company of the Year 2025 - British Data Awards AI Company of the Year 2024 - British Data Awards FT1000 Europe's Fastest Growing Companies - Financial Times & Statista Top 100 Edge Computing Company 2024 - STL Partners Why Join Us: Exciting Work Environment: Work on cutting edge technology at the intersection of AI and data analytics. Impactful Role shaping how the company moves forward Growth Opportunities: Advance your career in a fast paced, innovative industry Hybrid role: 3 days per week in our state of the art London office plus access to the onsite gym (including towel serviced showers and changing facilities) The Opportunity The AI Orchestration Architect is a hybrid business & technical role responsible for designing, building, and optimising intelligent AI systems composed of agents, workflows, and prompts-while simultaneously supporting the organisational transformation required to make these systems successful. You will sit at the intersection of multi agent orchestration, workflow design, prompt engineering, and organisational change. You will be our technical expert on agentic systems, but equally, you will be a change champion and trusted partner to stakeholders across the business as we transition to AI native operations where humans and agents work seamlessly together. You will translate ambiguous human goals into precise AI instructions, architect reusable frameworks, ensure AI agents collaborate safely and efficiently at scale, and help the organisation build the capabilities and confidence to embrace new ways of working. This role is critical to scaling AI driven automation while maintaining clarity, quality, and performance-and to bringing people along on the journey. Key Responsibilities Agent Architecture & Orchestration Design and maintain AI agent networks-roles, capabilities, handoff logic, and how agents interact with each other and humans. Build modular, reusable agent components and establish interaction protocols (delegation, escalation, safety guardrails). Ensure agents operate within clear boundaries and meet governance and compliance standards. Continuously evaluate and improve orchestration patterns based on real world performance. Prompt Engineering & Framework Management Design prompt chains for multi step and multi agent workflows. Build and maintain centralised prompt/agent libraries with versioning and testing frameworks. Translate business requirements into reliable, structured AI instructions. Establish quality standards and maintain auditable records of changes and experiments. Monitoring & Continuous Improvement Monitor agent behaviour, system health, and performance in production. Detect emergent behaviours-both beneficial and risky-and intervene proactively. Run experiments and A/B tests; lead post mortems to extract learnings and improve reliability. Connect technical improvements to measurable business outcomes. Enablement & Change Management As part of your team's mandate, champion the organisation's transition to AI native operations where humans and agents work seamlessly together. Design and deliver training on human AI collaboration. Help teams reimagine their processes and identify opportunities for AI augmentation. Build enthusiasm through clear communication and demonstrated value. Stakeholder Partnership Build trusted relationships across teams (product, engineering, operations, and leadership). Translate complex technical concepts for non technical audiences. Align competing priorities and bring diverse perspectives toward shared goals. Keep leadership informed on system performance, transformation progress, and emerging opportunities. About You You will thrive in this role if you are: A technical expert who can also lead change: You're deeply skilled in building AI systems, but you understand that technology alone doesn't drive transformation-people do. You're as comfortable coaching a colleague as you are debugging a prompt chain. An exceptional communicator: You can translate complex technical concepts for any audience, write with precision and clarity, and present a compelling vision that gets people excited. A systems thinker: You see connections and dependencies others miss. You design modular, reusable architectures and anticipate second order effects. Autonomous and ownership driven: You don't wait to be told what to do. You identify what needs doing, take responsibility for outcomes (not just tasks), and drive initiatives to completion. Stakeholder savvy: You build relationships easily, navigate organisational complexity, and influence without authority. You can work with multiple stakeholders simultaneously and manage competing priorities with grace. Metrics driven: You connect your work to business outcomes. You're energised by measurable improvements and use data to guide decisions. Detail oriented but pragmatic: You care deeply about quality, safety, and reliability-but you also know when "good enough" is the right call to keep momentum. Curious and adaptable: You're genuinely excited about AI's potential to transform work. You experiment freely, learn quickly, and stay calm in ambiguity. Experience & Qualifications Experience 3+ years working with LLMs, AI systems, workflow automation, software engineering, applied ML, or prompt engineering. Track record designing and deploying AI workflows, agent systems, or orchestration logic in production environments. Track record of influencing stakeholders at multiple levels. A plus if you have: Experience supporting or leading organisational change, transformation, or adoption initiatives. Experience designing and delivering training, enablement, or coaching (formal or informal). Background in technical writing, UX writing, linguistics, or systems design. Technical Skills Strong understanding of LLM behaviour, prompt engineering, and instruction design. Strong understanding of agent architectures and multi agent systems. Ability to analyse logs, metrics, and anomalous system behaviour. Familiarity with APIs, workflow tools, and system integration concepts. Comfortable with experimentation, A/B testing, and data driven optimisation. Communication & Influence Excellent written and verbal communication skills. Ability to present complex ideas clearly to technical and non technical audiences. Experience building trusted relationships across functions. Comfortable facilitating workshops, training sessions, and cross functional discussions is a plus. Mindset & Behaviours Proactive and autonomous; takes ownership of outcomes, not just tasks. Strong commercial instinct-connects technical work to business value. Energised by helping others succeed. Comfortable operating with ambiguity and pioneering new ways of working. High adaptability and commitment to continuous learning. What We Offer Diversity & Inclusion Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards . click apply for full job details
Apr 17, 2026
Full time
About Intent HQ Recognised by the Financial Times as one of the FT1000 Fast Growing Companies in Europe (), and winners of both Analytics Company of the Year 2025 and AI Company of the Year 2024 at the British Data Awards, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science. Backed by strong investors and trusted by a blue chip international enterprise customer base, our mission is to become the world's preeminent Customer Intent Engine by combining privacy first signal intelligence, proprietary behavioural AI/ML analytics, and uniquely accessible enterprise insights into a single platform that enables organisations to build more genuine, sustainable, and profitable relationships with customers. We began by solving complex challenges for clients in the telecommunications sector, including Verizon, O2, and Orange, and have since expanded into Financial Services, Retail, and Social Media, with clients such as HB Reavis and Zurich Group. Our clients typically manage tens of millions of customers and process billions of interactions daily. Our platform is purpose built to handle data at this enormous scale efficiently, delivering tangible results. What sets us apart is our focus on deep customer interaction data, doing the hard, specialised work so our clients can focus on applying insight to their business strategies. Today, Intent HQ is home to an exciting, diverse, and fast growing team of 100+ people across London, Barcelona, Lisbon, Tel Aviv, New York, South Africa & India, collectively speaking over 15 languages. Recent Awards & Recognition: Best AI Ethics & Diversity Award 2025 - AI World Series Awards AI Business of the Year 2025 - The National AI Awards Analytics Company of the Year 2025 - British Data Awards AI Company of the Year 2024 - British Data Awards FT1000 Europe's Fastest Growing Companies - Financial Times & Statista Top 100 Edge Computing Company 2024 - STL Partners Why Join Us: Exciting Work Environment: Work on cutting edge technology at the intersection of AI and data analytics. Impactful Role shaping how the company moves forward Growth Opportunities: Advance your career in a fast paced, innovative industry Hybrid role: 3 days per week in our state of the art London office plus access to the onsite gym (including towel serviced showers and changing facilities) The Opportunity The AI Orchestration Architect is a hybrid business & technical role responsible for designing, building, and optimising intelligent AI systems composed of agents, workflows, and prompts-while simultaneously supporting the organisational transformation required to make these systems successful. You will sit at the intersection of multi agent orchestration, workflow design, prompt engineering, and organisational change. You will be our technical expert on agentic systems, but equally, you will be a change champion and trusted partner to stakeholders across the business as we transition to AI native operations where humans and agents work seamlessly together. You will translate ambiguous human goals into precise AI instructions, architect reusable frameworks, ensure AI agents collaborate safely and efficiently at scale, and help the organisation build the capabilities and confidence to embrace new ways of working. This role is critical to scaling AI driven automation while maintaining clarity, quality, and performance-and to bringing people along on the journey. Key Responsibilities Agent Architecture & Orchestration Design and maintain AI agent networks-roles, capabilities, handoff logic, and how agents interact with each other and humans. Build modular, reusable agent components and establish interaction protocols (delegation, escalation, safety guardrails). Ensure agents operate within clear boundaries and meet governance and compliance standards. Continuously evaluate and improve orchestration patterns based on real world performance. Prompt Engineering & Framework Management Design prompt chains for multi step and multi agent workflows. Build and maintain centralised prompt/agent libraries with versioning and testing frameworks. Translate business requirements into reliable, structured AI instructions. Establish quality standards and maintain auditable records of changes and experiments. Monitoring & Continuous Improvement Monitor agent behaviour, system health, and performance in production. Detect emergent behaviours-both beneficial and risky-and intervene proactively. Run experiments and A/B tests; lead post mortems to extract learnings and improve reliability. Connect technical improvements to measurable business outcomes. Enablement & Change Management As part of your team's mandate, champion the organisation's transition to AI native operations where humans and agents work seamlessly together. Design and deliver training on human AI collaboration. Help teams reimagine their processes and identify opportunities for AI augmentation. Build enthusiasm through clear communication and demonstrated value. Stakeholder Partnership Build trusted relationships across teams (product, engineering, operations, and leadership). Translate complex technical concepts for non technical audiences. Align competing priorities and bring diverse perspectives toward shared goals. Keep leadership informed on system performance, transformation progress, and emerging opportunities. About You You will thrive in this role if you are: A technical expert who can also lead change: You're deeply skilled in building AI systems, but you understand that technology alone doesn't drive transformation-people do. You're as comfortable coaching a colleague as you are debugging a prompt chain. An exceptional communicator: You can translate complex technical concepts for any audience, write with precision and clarity, and present a compelling vision that gets people excited. A systems thinker: You see connections and dependencies others miss. You design modular, reusable architectures and anticipate second order effects. Autonomous and ownership driven: You don't wait to be told what to do. You identify what needs doing, take responsibility for outcomes (not just tasks), and drive initiatives to completion. Stakeholder savvy: You build relationships easily, navigate organisational complexity, and influence without authority. You can work with multiple stakeholders simultaneously and manage competing priorities with grace. Metrics driven: You connect your work to business outcomes. You're energised by measurable improvements and use data to guide decisions. Detail oriented but pragmatic: You care deeply about quality, safety, and reliability-but you also know when "good enough" is the right call to keep momentum. Curious and adaptable: You're genuinely excited about AI's potential to transform work. You experiment freely, learn quickly, and stay calm in ambiguity. Experience & Qualifications Experience 3+ years working with LLMs, AI systems, workflow automation, software engineering, applied ML, or prompt engineering. Track record designing and deploying AI workflows, agent systems, or orchestration logic in production environments. Track record of influencing stakeholders at multiple levels. A plus if you have: Experience supporting or leading organisational change, transformation, or adoption initiatives. Experience designing and delivering training, enablement, or coaching (formal or informal). Background in technical writing, UX writing, linguistics, or systems design. Technical Skills Strong understanding of LLM behaviour, prompt engineering, and instruction design. Strong understanding of agent architectures and multi agent systems. Ability to analyse logs, metrics, and anomalous system behaviour. Familiarity with APIs, workflow tools, and system integration concepts. Comfortable with experimentation, A/B testing, and data driven optimisation. Communication & Influence Excellent written and verbal communication skills. Ability to present complex ideas clearly to technical and non technical audiences. Experience building trusted relationships across functions. Comfortable facilitating workshops, training sessions, and cross functional discussions is a plus. Mindset & Behaviours Proactive and autonomous; takes ownership of outcomes, not just tasks. Strong commercial instinct-connects technical work to business value. Energised by helping others succeed. Comfortable operating with ambiguity and pioneering new ways of working. High adaptability and commitment to continuous learning. What We Offer Diversity & Inclusion Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inclusion at work. At IHQ, different perspectives, ideas and experiences are valued and respected, with fair and equal opportunities provided for all. Our diversity and inclusion efforts have been recognised with us winning two consecutive Women in Tech UK Awards . click apply for full job details
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
Apr 16, 2026
Full time
We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn't align with what you want to do. Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week. Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non-technical training), plus gain certifications We are seeking a Customer Contact Technology Specialist at Principal Consultant level to lead technology-driven transformation in customer contact environments. We are specifically looking for someone who can develop Customer contact strategy where technology is an enabler. This role combines deep expertise in Contact Centre technology, AI innovation, and consulting delivery to help clients modernise and optimise their customer engagement strategies. Core Responsibilities: Work with strategic technology partners and alliances to identify opportunities for AI-based services tailored to contact centre use cases. Shape joint propositions and support go-to-market initiatives with partners. Product Ownership Take ownership of the development and roadmap for KAIWA, our AI coaching and analytics solution. Support sales enablement, client demos, and delivery of KAIWA engagements. Support development of business cases and options for clients. Technology Change Leadership Act as a subject matter expert in technology-based change for customer contact, preferably within Financial Services (FS) or Public Sector (PS). Advise clients on business readiness, change management, and operational impact of new technologies. CCaaS Platform Expertise Lead or support rollouts of new CCaaS platforms (e.g., Five9, Genesys, NICE CXone). Deliver overlay consulting services including business readiness assessments, change management plans, and operational transition support. Shape and deliver CRM transformation programmes integrated with contact centre technology. Ensure alignment between CRM and CCaaS platforms for seamless customer experience. Thought Leadership & Advisory Develop frameworks, best practices, and accelerators for AI adoption in contact centres. Contribute to industry thought leadership through blogs, webinars, and client workshops. Qualifications Essential requirements Proven experience delivering t echnology transformation in contact centres, including AI and CCaaS deployments. Strong understanding of customer experience operations, contact centre KPIs, and digital engagement strategies. Expertise in business readiness, change management, and stakeholder engagement for technology rollouts. Familiarity with AI/GenAI applications for customer contact (e.g., knowledge management, agent assist, conversational AI). Confident with Data analysis and shaping benefits cases Experience shaping and delivering CRM programmes integrated with contact centre technology. Experience working with Financial Services or Public Sector clients preferred. Ability to collaborate with alliances and technology vendors to shape joint propositions. Preferably an Operational Practitioner who has transitioned into a consulting role so combines Operational experience with Consulting disciplines Knowledge of compliance and best practices in AI for CX. Experience in developing SaaS products or IP for contact centre environments. Consulting background with strong client-facing skills and commercial acumen, coupled with operational experience. Ability to deliver general consulting engagements. Strong internal and external networking skills. A recognised contributor to Industry thought leadership. Experience with CRM deployments would be advantageous. Be a recognised leader in the Customer contact field experienced with influencing at C-level. Additional information Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples' working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on
CRH is a global leader in building materials solutions, and Tarmac is a leading sustainable building materials and construction solutions business in the UK. This role offers an exciting opportunity to drive transformational change through artificial intelligence and automation technologies. About the role Tarmac is seeking a visionary Senior Manager -AI & Automation to lead the strategy, delivery, and governance of Artificial Intelligence, Generative AI, and RPA across our UK operations. This is a senior, high impact role driving measurable value, operational excellence, and industry leadership as we transform how we work through intelligent technologies. Main responsibilities In this role you'll: Shape and Deliver the AI Strategy Identify, prioritise, and deliver AI opportunities across plant optimisation, predictive maintenance, computer vision, logistics, forecasting, sustainability, and quality. Lead end to end delivery of AI solutions-from idea and prototyping to production and business as usual service. Define value metrics and ensure every initiative delivers measurable ROI. Maximise enterprise platforms such as Microsoft Copilot, Multiply by CRH, SAP Joule, and Salesforce Einstein. Track emerging AI technologies and position Tarmac as an industry leader. Build Enterprise AI & Automation Capability Develop and operate AI delivery frameworks: LLMOps, model evaluation, monitoring, RAG, and integration architecture. Create AI reference architectures, quality standards, and assurance processes including red teaming and model drift detection. Oversee secure OT/IT integration to unlock value from plant, quarry, and IoT data. Strengthen Data, Governance & Responsible AI Own the AI readiness roadmap including data governance, MDM, security, and enterprise knowledge architecture. Lead AI FinOps: cost controls, usage telemetry, optimisation, and ROI analysis. Implement governance aligned to CRH standards, NIST, Cyber Essentials, SOx, ISO/IEC 42001 and data protection requirements. Ensure safe, transparent, explainable AI with robust controls for agentic systems. Scale Capability & Adoption Build a blended delivery model of internal experts and specialist partners. Develop workforce plans for AI product managers, engineers, knowledge engineers, risk specialists, and UX roles. Lead change, adoption, training, and enablement-including role based training and AI champions. Manage RPA strategy and delivery, ensuring alignment with AI governance and value measurement. Work closely with CRH Group and international partners to leverage global capability. Partner across IT, Cyber, Compliance, Data and business functions to deliver integrated, secure solutions. Build strong relationships with suppliers, innovation networks, and academia. To be successful in this role you'll need: A proven ability to deliver business value from AI or advanced analytics with measurable ROI. Experience leading AI solutions from concept to production and BAU. A developed understanding of AI platforms, LLMOps/GenAIOps, governance, cyber security, and regulatory requirements (NIST, Cyber Essentials, SOx). To be skilled in data governance, enterprise AI platforms, and scaling innovation into operational services. A demonstrated ability to lead blended teams and manage strategic partners. Excellent communication, stakeholder management, and change leadership abilities. Track record of staying current with emerging technologies. Experience with RPA (UiPath), industrial/processing environments, OT data, predictive maintenance, or computer vision. A familiarity with large multi site organisations. A knowledge of RAG, agentic AI, enterprise AI tools, and ISO/IEC 42001. Qualifications A degree in Computer Science, Data Science, Engineering, Business or equivalent experience. Relevant certifications (AI/ML, data, project management, cyber security) are beneficial. We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Working Parents Training and development opportunities
Apr 16, 2026
Full time
CRH is a global leader in building materials solutions, and Tarmac is a leading sustainable building materials and construction solutions business in the UK. This role offers an exciting opportunity to drive transformational change through artificial intelligence and automation technologies. About the role Tarmac is seeking a visionary Senior Manager -AI & Automation to lead the strategy, delivery, and governance of Artificial Intelligence, Generative AI, and RPA across our UK operations. This is a senior, high impact role driving measurable value, operational excellence, and industry leadership as we transform how we work through intelligent technologies. Main responsibilities In this role you'll: Shape and Deliver the AI Strategy Identify, prioritise, and deliver AI opportunities across plant optimisation, predictive maintenance, computer vision, logistics, forecasting, sustainability, and quality. Lead end to end delivery of AI solutions-from idea and prototyping to production and business as usual service. Define value metrics and ensure every initiative delivers measurable ROI. Maximise enterprise platforms such as Microsoft Copilot, Multiply by CRH, SAP Joule, and Salesforce Einstein. Track emerging AI technologies and position Tarmac as an industry leader. Build Enterprise AI & Automation Capability Develop and operate AI delivery frameworks: LLMOps, model evaluation, monitoring, RAG, and integration architecture. Create AI reference architectures, quality standards, and assurance processes including red teaming and model drift detection. Oversee secure OT/IT integration to unlock value from plant, quarry, and IoT data. Strengthen Data, Governance & Responsible AI Own the AI readiness roadmap including data governance, MDM, security, and enterprise knowledge architecture. Lead AI FinOps: cost controls, usage telemetry, optimisation, and ROI analysis. Implement governance aligned to CRH standards, NIST, Cyber Essentials, SOx, ISO/IEC 42001 and data protection requirements. Ensure safe, transparent, explainable AI with robust controls for agentic systems. Scale Capability & Adoption Build a blended delivery model of internal experts and specialist partners. Develop workforce plans for AI product managers, engineers, knowledge engineers, risk specialists, and UX roles. Lead change, adoption, training, and enablement-including role based training and AI champions. Manage RPA strategy and delivery, ensuring alignment with AI governance and value measurement. Work closely with CRH Group and international partners to leverage global capability. Partner across IT, Cyber, Compliance, Data and business functions to deliver integrated, secure solutions. Build strong relationships with suppliers, innovation networks, and academia. To be successful in this role you'll need: A proven ability to deliver business value from AI or advanced analytics with measurable ROI. Experience leading AI solutions from concept to production and BAU. A developed understanding of AI platforms, LLMOps/GenAIOps, governance, cyber security, and regulatory requirements (NIST, Cyber Essentials, SOx). To be skilled in data governance, enterprise AI platforms, and scaling innovation into operational services. A demonstrated ability to lead blended teams and manage strategic partners. Excellent communication, stakeholder management, and change leadership abilities. Track record of staying current with emerging technologies. Experience with RPA (UiPath), industrial/processing environments, OT data, predictive maintenance, or computer vision. A familiarity with large multi site organisations. A knowledge of RAG, agentic AI, enterprise AI tools, and ISO/IEC 42001. Qualifications A degree in Computer Science, Data Science, Engineering, Business or equivalent experience. Relevant certifications (AI/ML, data, project management, cyber security) are beneficial. We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Working Parents Training and development opportunities
Lynx Recruitment is supporting a leading consultancy specialising in business transformation and digital innovation, seeking an experienced Business Improvement Manager to lead complex improvement programmes and drive measurable operational change. The Role You will lead large-scale improvement initiatives across multiple stakeholders, using structured methodologies and digital enablement to optimis click apply for full job details
Apr 16, 2026
Full time
Lynx Recruitment is supporting a leading consultancy specialising in business transformation and digital innovation, seeking an experienced Business Improvement Manager to lead complex improvement programmes and drive measurable operational change. The Role You will lead large-scale improvement initiatives across multiple stakeholders, using structured methodologies and digital enablement to optimis click apply for full job details
Job Description Please wait Senior Manager Contact Experience & Adoption LeadReq ID: 57438Posting Start Date: 03/04/2026Job Function: HRDivision: People & CultureJob Location: GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive + Excellent BenefitsJob Req ID: 57438Posting Date: 03/04/2026Function: HRLocation: Bristol, Birmingham or London - Hybrid working 3 days in the office, 2 wherever,Salary: Competitive + Excellent Benefits About the role This role sits at the heart of how colleagues experience People & HR Services at BT Group. You will lead the strategy, adoption, and continuous improvement of our HR contact ecosystem - including our core self-service platform, One HR, and the contact channels that support colleague and manager queries across the business.You will ensure colleagues can easily access the information and support they need, while enabling the wider People & HR Service Delivery team to operate with greater efficiency, consistency, and insight.As the accountable owner of the contact experience, you will optimise how colleagues find, understand, and interact with People & HR Services through a persona-based approach. You will shape the end-to-end journey and embed a more proactive engagement model - shifting from reactive, inbound queries to targeted, data-led outbound campaigns that drive awareness, increase adoption, and reduce repeat contact.You will also play a key role in delivering People Change programmes, ensuring colleagues and line managers understand what is changing, why it matters, and what actions they need to take. This includes partnering with People & Culture, Digital, Internal Communications, and business stakeholders to deliver clear messaging, training, and interventions that support adoption and lasting behaviour change. What you'll be doing •Re-think and challenge the contact experience to deliver colleague-centric, persona-based solutions that drive channel shift, reduce complexity, and improve first-contact resolution •Drive uptake of digital self-service by designing clear user pathways, promoting new features, and removing friction points •Analyse contact trends, feedback, and operational data to identify opportunities to reduce avoidable contact •Act as the strategic owner of HR contact platforms, including One HR, knowledge bases, and digital help channels •Ensure platforms are intuitive, accurate, and deliver a high-quality colleague experience •Oversee content governance, quality assurance, and continuous improvement to simplify colleague journeys •Partner with Digital and Product teams to influence roadmaps, enhancements, and technology upgrades •Lead proactive, targeted awareness campaigns to increase understanding of people policies, processes, and services •Develop and deliver communication and enablement plans for key HR cycles, product launches, and change initiatives •Partner with Internal Communications to deliver consistent, accessible, and engaging messaging across the business •Lead and inspire a high-performing team focused on colleague experience and service excellence •Build strong relationships across People & Culture, including COEs, Service Delivery, Digital, Data, and People Partners •Represent the colleague voice in strategic forums, ensuring decisions are informed by insight and evidence Essential Skills / Experience •Experience in colleague-centric HR Services or Consumer comms within a large, complex organisation. •Proven ability to design, improve, and manage digital contact platforms and content. •Demonstrated success in shaping and delivering colleague or customer experience strategies. •Highly effective communicator with the ability to simplify complexity and influence at all levels. •Strong analytical skills with experience using data and insight to guide decision-making. •Ability to lead, develop, and motivate teams in a fast-paced environment. •Experience in creating and delivering change enablement plans, including communication, training, and adoption support. •Ability to work collaboratively across functions, building trust and alignment with diverse stakeholders. Desirable Skills / Experience •Knowledge of SAP SuccessFactors, HR ticketing or case management systems, and HR core data management. •Experience in contact centres, digital knowledge management, or self-service design. •Familiarity with people journeys, service design, and content strategy methodologies. •Experience working in agile environments or with digital product delivery teams. Our Package •10% on target bonus •BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% •From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. •Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. •25 days annual leave (not including bank holidays), increasing with service •24/7 private virtual GP appointments for UK colleagues •2 weeks carer's leave •World-class training and development opportunities •Option to join BT Shares Saving schemes.BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Please wait
Apr 15, 2026
Full time
Job Description Please wait Senior Manager Contact Experience & Adoption LeadReq ID: 57438Posting Start Date: 03/04/2026Job Function: HRDivision: People & CultureJob Location: GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive + Excellent BenefitsJob Req ID: 57438Posting Date: 03/04/2026Function: HRLocation: Bristol, Birmingham or London - Hybrid working 3 days in the office, 2 wherever,Salary: Competitive + Excellent Benefits About the role This role sits at the heart of how colleagues experience People & HR Services at BT Group. You will lead the strategy, adoption, and continuous improvement of our HR contact ecosystem - including our core self-service platform, One HR, and the contact channels that support colleague and manager queries across the business.You will ensure colleagues can easily access the information and support they need, while enabling the wider People & HR Service Delivery team to operate with greater efficiency, consistency, and insight.As the accountable owner of the contact experience, you will optimise how colleagues find, understand, and interact with People & HR Services through a persona-based approach. You will shape the end-to-end journey and embed a more proactive engagement model - shifting from reactive, inbound queries to targeted, data-led outbound campaigns that drive awareness, increase adoption, and reduce repeat contact.You will also play a key role in delivering People Change programmes, ensuring colleagues and line managers understand what is changing, why it matters, and what actions they need to take. This includes partnering with People & Culture, Digital, Internal Communications, and business stakeholders to deliver clear messaging, training, and interventions that support adoption and lasting behaviour change. What you'll be doing •Re-think and challenge the contact experience to deliver colleague-centric, persona-based solutions that drive channel shift, reduce complexity, and improve first-contact resolution •Drive uptake of digital self-service by designing clear user pathways, promoting new features, and removing friction points •Analyse contact trends, feedback, and operational data to identify opportunities to reduce avoidable contact •Act as the strategic owner of HR contact platforms, including One HR, knowledge bases, and digital help channels •Ensure platforms are intuitive, accurate, and deliver a high-quality colleague experience •Oversee content governance, quality assurance, and continuous improvement to simplify colleague journeys •Partner with Digital and Product teams to influence roadmaps, enhancements, and technology upgrades •Lead proactive, targeted awareness campaigns to increase understanding of people policies, processes, and services •Develop and deliver communication and enablement plans for key HR cycles, product launches, and change initiatives •Partner with Internal Communications to deliver consistent, accessible, and engaging messaging across the business •Lead and inspire a high-performing team focused on colleague experience and service excellence •Build strong relationships across People & Culture, including COEs, Service Delivery, Digital, Data, and People Partners •Represent the colleague voice in strategic forums, ensuring decisions are informed by insight and evidence Essential Skills / Experience •Experience in colleague-centric HR Services or Consumer comms within a large, complex organisation. •Proven ability to design, improve, and manage digital contact platforms and content. •Demonstrated success in shaping and delivering colleague or customer experience strategies. •Highly effective communicator with the ability to simplify complexity and influence at all levels. •Strong analytical skills with experience using data and insight to guide decision-making. •Ability to lead, develop, and motivate teams in a fast-paced environment. •Experience in creating and delivering change enablement plans, including communication, training, and adoption support. •Ability to work collaboratively across functions, building trust and alignment with diverse stakeholders. Desirable Skills / Experience •Knowledge of SAP SuccessFactors, HR ticketing or case management systems, and HR core data management. •Experience in contact centres, digital knowledge management, or self-service design. •Familiarity with people journeys, service design, and content strategy methodologies. •Experience working in agile environments or with digital product delivery teams. Our Package •10% on target bonus •BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% •From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. •Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. •25 days annual leave (not including bank holidays), increasing with service •24/7 private virtual GP appointments for UK colleagues •2 weeks carer's leave •World-class training and development opportunities •Option to join BT Shares Saving schemes.BT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies. Please wait
About The Role Senior Agile Delivery Manager Location: Hereford, England, United Kingdom Type: Permanent, Full Time Working Pattern: Hybrid (Onsite 3 days a week) The Opportunity MandM is evolving how we deliver technology - moving away from traditional project-based delivery to a more product-led, outcome-focused model. We are now looking for a Senior Agile Delivery Manager to play a key role in shaping and driving this transformation across multiple teams and initiatives. This is not a squad-level role. You will operate across teams and product areas, owning delivery outcomes, improving predictability, and helping us scale how we deliver value. If you are passionate about building high-performing teams, improving delivery at scale, and influencing how organisations deliver technology, this is an opportunity to make a real impact. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies where we've built long-term relationships, enabling us to offer big household names and up-and-coming brands at great prices all year round. We are located in the heart of Hereford City Centre in our brand new, state-of-the-art office. The modern, stylish workspace was designed to encourage collaboration, teamwork and creativity - everything MandM is all about. As our business continues to grow, we are investing in our delivery capability and evolving how we operate. Now is an exciting time to join our journey. Why Join MandM? Competitive Salary: Your talent deserves recognition Company bonus: We succeed, you benefit Career Growth: Real opportunity to shape and grow delivery capability Employee Discounts: Stay stylish with exclusive discounts Company Pension: Secure your financial future Generous Holiday Allowance: 5 weeks + option to buy more Birthday Delight: Take your special day off Free Parking Health & Wellbeing programme The Role Scope As a Senior Agile Delivery Manager, you will lead delivery across multiple squads, product areas, or strategic initiatives. Your focus will be on ensuring outcomes are delivered predictably, at pace, and aligned to business priorities. You will drive consistency, improve delivery performance, and enable teams to operate effectively within a fast-moving environment. You will work closely with Product, Engineering, and business stakeholders, acting as a senior leader within the Delivery function - setting standards, coaching teams, and influencing how delivery operates across the organisation. Role Key Responsibilities Delivery Leadership & Ownership Take end-to-end accountability for delivery across multiple teams or initiatives Ensure outcomes are delivered predictably, aligned to priorities, and at pace Proactively manage risks, dependencies, and delivery challenges Agile Coaching & Team Enablement Coach teams on Agile principles using a pragmatic, "right-fit" approach Build high-performing, accountable teams focused on ownership and continuous improvement Cross-Team Coordination Lead coordination across squads and stakeholders Manage dependencies, sequencing, and alignment to maintain delivery momentum Planning, Governance & Forecasting Own delivery planning, forecasting, and progress tracking Provide clear, data-driven insights on delivery health, risks, and trajectory Ensure governance supports delivery rather than slows it down Quarterly Planning & Delivery Cycles Lead quarterly planning cycles, ensuring priorities and dependencies are clear Adapt plans as needed to respond to change and business needs Stakeholder Leadership Build strong relationships across Technology and the wider business Provide clarity, challenge, and direction to support successful outcomes Confidently manage expectations and influence decision-making Performance & Continuous Improvement Define and track meaningful delivery metrics (e.g. cycle time, throughput, predictability) Use data to improve delivery flow, team performance, and overall effectiveness Driving Delivery Standards Contribute to and shape delivery standards and ways of working Support and mentor other Delivery Managers to raise capability across the function About You Proven experience leading delivery across complex, multi-team technology initiatives Strong understanding of Agile principles, applied pragmatically in different contexts Experience coaching and developing high-performing teams Confident working with senior stakeholders and influencing decisions Strong experience in planning, forecasting, and delivery reporting Ability to translate delivery data into clear, actionable insights Commercial awareness with a focus on delivering business value Experience using Jira and Confluence Proactive, outcome-driven mindset with strong ownership and accountability Experience in e-commerce, retail, or logistics environments Why Join MandM? Be part of a genuine transformation in how we deliver technology Play a key role in shaping delivery across multiple teams and product areas Work in empowered, cross-functional teams Influence senior stakeholders and drive real business outcomes Hybrid working model Opportunity to make a measurable impact at scale About Us If you are motivated by improving delivery performance, enabling teams, and driving meaningful outcomes, we'd love to hear from you. Our Values Integrity Teamwork Accountability Entrepreneurial approach
Apr 14, 2026
Full time
About The Role Senior Agile Delivery Manager Location: Hereford, England, United Kingdom Type: Permanent, Full Time Working Pattern: Hybrid (Onsite 3 days a week) The Opportunity MandM is evolving how we deliver technology - moving away from traditional project-based delivery to a more product-led, outcome-focused model. We are now looking for a Senior Agile Delivery Manager to play a key role in shaping and driving this transformation across multiple teams and initiatives. This is not a squad-level role. You will operate across teams and product areas, owning delivery outcomes, improving predictability, and helping us scale how we deliver value. If you are passionate about building high-performing teams, improving delivery at scale, and influencing how organisations deliver technology, this is an opportunity to make a real impact. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies where we've built long-term relationships, enabling us to offer big household names and up-and-coming brands at great prices all year round. We are located in the heart of Hereford City Centre in our brand new, state-of-the-art office. The modern, stylish workspace was designed to encourage collaboration, teamwork and creativity - everything MandM is all about. As our business continues to grow, we are investing in our delivery capability and evolving how we operate. Now is an exciting time to join our journey. Why Join MandM? Competitive Salary: Your talent deserves recognition Company bonus: We succeed, you benefit Career Growth: Real opportunity to shape and grow delivery capability Employee Discounts: Stay stylish with exclusive discounts Company Pension: Secure your financial future Generous Holiday Allowance: 5 weeks + option to buy more Birthday Delight: Take your special day off Free Parking Health & Wellbeing programme The Role Scope As a Senior Agile Delivery Manager, you will lead delivery across multiple squads, product areas, or strategic initiatives. Your focus will be on ensuring outcomes are delivered predictably, at pace, and aligned to business priorities. You will drive consistency, improve delivery performance, and enable teams to operate effectively within a fast-moving environment. You will work closely with Product, Engineering, and business stakeholders, acting as a senior leader within the Delivery function - setting standards, coaching teams, and influencing how delivery operates across the organisation. Role Key Responsibilities Delivery Leadership & Ownership Take end-to-end accountability for delivery across multiple teams or initiatives Ensure outcomes are delivered predictably, aligned to priorities, and at pace Proactively manage risks, dependencies, and delivery challenges Agile Coaching & Team Enablement Coach teams on Agile principles using a pragmatic, "right-fit" approach Build high-performing, accountable teams focused on ownership and continuous improvement Cross-Team Coordination Lead coordination across squads and stakeholders Manage dependencies, sequencing, and alignment to maintain delivery momentum Planning, Governance & Forecasting Own delivery planning, forecasting, and progress tracking Provide clear, data-driven insights on delivery health, risks, and trajectory Ensure governance supports delivery rather than slows it down Quarterly Planning & Delivery Cycles Lead quarterly planning cycles, ensuring priorities and dependencies are clear Adapt plans as needed to respond to change and business needs Stakeholder Leadership Build strong relationships across Technology and the wider business Provide clarity, challenge, and direction to support successful outcomes Confidently manage expectations and influence decision-making Performance & Continuous Improvement Define and track meaningful delivery metrics (e.g. cycle time, throughput, predictability) Use data to improve delivery flow, team performance, and overall effectiveness Driving Delivery Standards Contribute to and shape delivery standards and ways of working Support and mentor other Delivery Managers to raise capability across the function About You Proven experience leading delivery across complex, multi-team technology initiatives Strong understanding of Agile principles, applied pragmatically in different contexts Experience coaching and developing high-performing teams Confident working with senior stakeholders and influencing decisions Strong experience in planning, forecasting, and delivery reporting Ability to translate delivery data into clear, actionable insights Commercial awareness with a focus on delivering business value Experience using Jira and Confluence Proactive, outcome-driven mindset with strong ownership and accountability Experience in e-commerce, retail, or logistics environments Why Join MandM? Be part of a genuine transformation in how we deliver technology Play a key role in shaping delivery across multiple teams and product areas Work in empowered, cross-functional teams Influence senior stakeholders and drive real business outcomes Hybrid working model Opportunity to make a measurable impact at scale About Us If you are motivated by improving delivery performance, enabling teams, and driving meaningful outcomes, we'd love to hear from you. Our Values Integrity Teamwork Accountability Entrepreneurial approach
Regional General Manager - London Biffa is seeking an exceptional Regional General Manager to take full strategic ownership of our London region. Reporting to the Area Business Director, you are the driving force behind multi-site operational excellence. Through people-first leadership, strategic foresight, and an unwavering commitment to service and safety, you shape the region's success story. Your leadership sets the tone for sustained growth, customer satisfaction, and cultural resonance across all sites. In this high-impact role, you will lead from the front-ensuring every operation is safe, compliant, and cost-effective. You will balance diligence with agility, continuously uncovering efficiencies and embedding a performance mindset that delivers bottom-line results. Representing Biffa at a senior level, you build strategic partnerships and forge relationships within local networks. With sharp commercial instincts, you anticipate challenges and identify competitive opportunities-always ready with a game plan that keeps the region one step ahead. Key Responsibilities Strategic Leadership Define and deliver the regional strategy aligned with organisational goals Influence the wider business and contribute to national planning conversations Set and support strategic growth initiatives (organic and M&A) Represent the region in key stakeholder engagements and Town Halls Operational Management Ensure safe and compliant operations with visible safety leadership Deliver P&L accountability and meet budget targets Foster operational excellence through simplicity, consistency, and data-driven performance Drive efficiencies across disposal, payroll, and asset utilisation Drive efficient processes and high recovery rates in Transfer Stations People & Culture Develop and sustain a high-performance culture through coaching and leadership behaviours Lead succession planning and colleague development Engage and inspire teams through genuine, accountable leadership Champion diversity, inclusion, and collaborative working across sites Customer Excellence Ensure industry-leading service with a relentless customer-first mindset Lead successful mobilization and reduce customer churn Ensure strong links with the Customer Services and Credit Control team to ensure that churn is managed in the appropriate way for the region Achieve On-Time-In-Full (OTIF) delivery targets Commercial Enablement Enable growth through commercial partnerships and local market opportunities Support capacity expansion and talent development across regional and site teams through partnering with Central support teams Collaborate and influence with disposal procurement team to negotiate competitive disposal rates/terms to support the disposal budget. What We're Looking For A proven track record of running large, operationally complex businesses Strong financial acumen and experience owning a P&L Senior leadership experience across commercial, operational, and people functions The ability to build performance cultures that deliver results Executive presence with strong stakeholder influence Experience driving transformation or business improvement Degree-level education (or equivalent experience); Transport CPC advantageous Biffa - we're changing the way people think about waste At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.
Apr 13, 2026
Full time
Regional General Manager - London Biffa is seeking an exceptional Regional General Manager to take full strategic ownership of our London region. Reporting to the Area Business Director, you are the driving force behind multi-site operational excellence. Through people-first leadership, strategic foresight, and an unwavering commitment to service and safety, you shape the region's success story. Your leadership sets the tone for sustained growth, customer satisfaction, and cultural resonance across all sites. In this high-impact role, you will lead from the front-ensuring every operation is safe, compliant, and cost-effective. You will balance diligence with agility, continuously uncovering efficiencies and embedding a performance mindset that delivers bottom-line results. Representing Biffa at a senior level, you build strategic partnerships and forge relationships within local networks. With sharp commercial instincts, you anticipate challenges and identify competitive opportunities-always ready with a game plan that keeps the region one step ahead. Key Responsibilities Strategic Leadership Define and deliver the regional strategy aligned with organisational goals Influence the wider business and contribute to national planning conversations Set and support strategic growth initiatives (organic and M&A) Represent the region in key stakeholder engagements and Town Halls Operational Management Ensure safe and compliant operations with visible safety leadership Deliver P&L accountability and meet budget targets Foster operational excellence through simplicity, consistency, and data-driven performance Drive efficiencies across disposal, payroll, and asset utilisation Drive efficient processes and high recovery rates in Transfer Stations People & Culture Develop and sustain a high-performance culture through coaching and leadership behaviours Lead succession planning and colleague development Engage and inspire teams through genuine, accountable leadership Champion diversity, inclusion, and collaborative working across sites Customer Excellence Ensure industry-leading service with a relentless customer-first mindset Lead successful mobilization and reduce customer churn Ensure strong links with the Customer Services and Credit Control team to ensure that churn is managed in the appropriate way for the region Achieve On-Time-In-Full (OTIF) delivery targets Commercial Enablement Enable growth through commercial partnerships and local market opportunities Support capacity expansion and talent development across regional and site teams through partnering with Central support teams Collaborate and influence with disposal procurement team to negotiate competitive disposal rates/terms to support the disposal budget. What We're Looking For A proven track record of running large, operationally complex businesses Strong financial acumen and experience owning a P&L Senior leadership experience across commercial, operational, and people functions The ability to build performance cultures that deliver results Executive presence with strong stakeholder influence Experience driving transformation or business improvement Degree-level education (or equivalent experience); Transport CPC advantageous Biffa - we're changing the way people think about waste At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.
Job Description The Pet Nutrition - Enterprise Planning (EP) Deployment role is a key role accountable for ensuring deployment of the EP Programme across all of our Operating Entities (OEs) through robust Programme Management ensuring delivery of a global Template, committed timelines, Costs and Business Benefits. And to help stand up the right capability and COE to sustain the benefits of the programme and continue to build future capabilities. A key part of the role is ensuring alignment between global strategy, regional execution, and functional Centers of Excellence. This role is pivotal in ensuring Pet Nutrition builds a fit for future, agile, and responsive Supply Chain built on a strong backbone of Advanced Planning systems and Next generation capabilities that will drive efficiency, Service, and Cost. Key Responsibilities 1. End to End Supply Chain Transformation through the EP Programme Lead, coordinate, and deploy The EP programme across Operating Entities (OEs) Deliver the Benefits, Cost, and Global template ambitions. 2. Strategic Operating Model & Design Authority Shape and govern future state Target Operating Models (TOMs) for end to end supply chain capabilities. Act as a design authority partner for major transformation programs, ensuring consistency, scalability, and strategic coherence across regions. 3. Planning & CoE Enablement Drive the evolution of end to end planning capabilities, and work with the Global Planning Capabilities team to drive maturity assessments and gap analyses across regions. Support the design and maturation of Planning Centers of Excellence (CoEs), defining scope, governance, and capability standards. 4. Transformation Governance & Execution Establish and run transformation governance mechanisms, tracking progress, risks, and interdependencies across initiatives. Partner with global, regional, and functional leaders to enable disciplined execution and value realization. 5. Stakeholder Leadership & Collaboration Work closely with senior leaders across Supply Chain, Digital, Finance, and Regions to align priorities and sequencing. What are we looking for? Deep expertise in end to end supply chain and Operational planning and Planning transformation Ability to work across Operating Entities planning teams and collaborate on the Programme Design and Execution Strong background in operating model design, governance, and change Understanding of Next Generation Planning Capabilities (OMP, Kinaxis, or other advanced planning systems) Proven ability to lead complex, cross regional transformation programs Executive level stakeholder management and influence Structured problem solving and transformation orchestration mindset What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
Apr 13, 2026
Full time
Job Description The Pet Nutrition - Enterprise Planning (EP) Deployment role is a key role accountable for ensuring deployment of the EP Programme across all of our Operating Entities (OEs) through robust Programme Management ensuring delivery of a global Template, committed timelines, Costs and Business Benefits. And to help stand up the right capability and COE to sustain the benefits of the programme and continue to build future capabilities. A key part of the role is ensuring alignment between global strategy, regional execution, and functional Centers of Excellence. This role is pivotal in ensuring Pet Nutrition builds a fit for future, agile, and responsive Supply Chain built on a strong backbone of Advanced Planning systems and Next generation capabilities that will drive efficiency, Service, and Cost. Key Responsibilities 1. End to End Supply Chain Transformation through the EP Programme Lead, coordinate, and deploy The EP programme across Operating Entities (OEs) Deliver the Benefits, Cost, and Global template ambitions. 2. Strategic Operating Model & Design Authority Shape and govern future state Target Operating Models (TOMs) for end to end supply chain capabilities. Act as a design authority partner for major transformation programs, ensuring consistency, scalability, and strategic coherence across regions. 3. Planning & CoE Enablement Drive the evolution of end to end planning capabilities, and work with the Global Planning Capabilities team to drive maturity assessments and gap analyses across regions. Support the design and maturation of Planning Centers of Excellence (CoEs), defining scope, governance, and capability standards. 4. Transformation Governance & Execution Establish and run transformation governance mechanisms, tracking progress, risks, and interdependencies across initiatives. Partner with global, regional, and functional leaders to enable disciplined execution and value realization. 5. Stakeholder Leadership & Collaboration Work closely with senior leaders across Supply Chain, Digital, Finance, and Regions to align priorities and sequencing. What are we looking for? Deep expertise in end to end supply chain and Operational planning and Planning transformation Ability to work across Operating Entities planning teams and collaborate on the Programme Design and Execution Strong background in operating model design, governance, and change Understanding of Next Generation Planning Capabilities (OMP, Kinaxis, or other advanced planning systems) Proven ability to lead complex, cross regional transformation programs Executive level stakeholder management and influence Structured problem solving and transformation orchestration mindset What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
About the Team The Forward Deployed Engineering (FDE) team is a highly specialized, customer-facing software engineering team at Databricks. We work with Databricks most strategic customers to design, build, and productionize first-of-their-kind data and AI solutions. This team is the right fit for you if you love working side-by-side with customers, collaborating with teammates, and pushing your curiosity across the latest trends in data, applications, and AI innovation. Role Description As a Forward Deployed Engineer (FDE), you will embed directly with our most strategic customers to design and deliver custom fullstack applications and solutions on the Databricks Data Intelligence Platform and other common software stacks. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. This is a hands on, customer-facing role for software engineers, developers, and builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for solving complex problems that drive measurable outcomes. Impact you will have Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Application Engineering: Design and develop applications spanning backend, frontend, and integrations, bringing data and AI to life for enterprise users leveraging the Databricks platform. Solution Delivery: Deliver production grade systems from data ingestion and transformation through ML/AI model integration to user facing applications and enablement. Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. Cross Functional Collaboration: Partner with Sales, Product, and Field Engineering to ensure a seamless customer journey from pre sales through post deployment. Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for Engineering Depth: Strong background in software engineering with experience across backend, frontend, and systems integration. Proficiency in Python, SQL, Java/Scala, JavaScript/TypeScript, and modern frameworks. Application Delivery: Demonstrated ability to design, build, and deploy production applications that combine data pipelines, ML/AI models, and user facing interfaces. AI/ML Experience: Familiarity working with AI APIs such as OpenAI, Anthropic, and Gemini into applications, and leveraging AI code generation tools to accelerate productivity. Customer Impact: Proven track record of delivering technical solutions in enterprise environments that drive measurable outcomes. Collaboration & Communication: Ability to engage across a broad stakeholder range, from engineers to C level executives, translating complex concepts into actionable solutions. Learning Mindset: Curiosity, adaptability, and eagerness to explore new technologies, domains, and customer challenges. Ability and interest to travel up to 50% as needed to client sites. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 10, 2026
Full time
About the Team The Forward Deployed Engineering (FDE) team is a highly specialized, customer-facing software engineering team at Databricks. We work with Databricks most strategic customers to design, build, and productionize first-of-their-kind data and AI solutions. This team is the right fit for you if you love working side-by-side with customers, collaborating with teammates, and pushing your curiosity across the latest trends in data, applications, and AI innovation. Role Description As a Forward Deployed Engineer (FDE), you will embed directly with our most strategic customers to design and deliver custom fullstack applications and solutions on the Databricks Data Intelligence Platform and other common software stacks. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. This is a hands on, customer-facing role for software engineers, developers, and builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for solving complex problems that drive measurable outcomes. Impact you will have Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Application Engineering: Design and develop applications spanning backend, frontend, and integrations, bringing data and AI to life for enterprise users leveraging the Databricks platform. Solution Delivery: Deliver production grade systems from data ingestion and transformation through ML/AI model integration to user facing applications and enablement. Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. Cross Functional Collaboration: Partner with Sales, Product, and Field Engineering to ensure a seamless customer journey from pre sales through post deployment. Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for Engineering Depth: Strong background in software engineering with experience across backend, frontend, and systems integration. Proficiency in Python, SQL, Java/Scala, JavaScript/TypeScript, and modern frameworks. Application Delivery: Demonstrated ability to design, build, and deploy production applications that combine data pipelines, ML/AI models, and user facing interfaces. AI/ML Experience: Familiarity working with AI APIs such as OpenAI, Anthropic, and Gemini into applications, and leveraging AI code generation tools to accelerate productivity. Customer Impact: Proven track record of delivering technical solutions in enterprise environments that drive measurable outcomes. Collaboration & Communication: Ability to engage across a broad stakeholder range, from engineers to C level executives, translating complex concepts into actionable solutions. Learning Mindset: Curiosity, adaptability, and eagerness to explore new technologies, domains, and customer challenges. Ability and interest to travel up to 50% as needed to client sites. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 08-Dec-2025 Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director to advise finance functions on enhancing their current system landscape with deep experience in design and delivery of sub-ledgers. You will have experience and interest in delivering large scale finance systems transformation and will understand the key Finance flows that impact the ledger/sub-ledger The candidate should ideally possess the following: Deep understanding of Finance within Financial Services Large scale systems assessment, design and integration Deep understanding of front to back information flows for Finance Strong working knowledge of all the key Finance systems with a focus on ledger/subledger Understanding of the key vendor offerings for ledger/subledgers A good understanding of how AI can play a key part in solving our clients' challenges Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Apr 09, 2026
Full time
Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 08-Dec-2025 Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director to advise finance functions on enhancing their current system landscape with deep experience in design and delivery of sub-ledgers. You will have experience and interest in delivering large scale finance systems transformation and will understand the key Finance flows that impact the ledger/sub-ledger The candidate should ideally possess the following: Deep understanding of Finance within Financial Services Large scale systems assessment, design and integration Deep understanding of front to back information flows for Finance Strong working knowledge of all the key Finance systems with a focus on ledger/subledger Understanding of the key vendor offerings for ledger/subledgers A good understanding of how AI can play a key part in solving our clients' challenges Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 08-Dec-2025 Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director to advise finance functions on enhancing their current system landscape with deep experience in design and delivery of sub-ledgers. You will have experience and interest in delivering large scale finance systems transformation and will understand the key Finance flows that impact the ledger/sub-ledger The candidate should ideally possess the following: Deep understanding of Finance within Financial Services Large scale systems assessment, design and integration Deep understanding of front to back information flows for Finance Strong working knowledge of all the key Finance systems with a focus on ledger/subledger Understanding of the key vendor offerings for ledger/subledgers A good understanding of how AI can play a key part in solving our clients' challenges Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Apr 08, 2026
Full time
Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 08-Dec-2025 Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director to advise finance functions on enhancing their current system landscape with deep experience in design and delivery of sub-ledgers. You will have experience and interest in delivering large scale finance systems transformation and will understand the key Finance flows that impact the ledger/sub-ledger The candidate should ideally possess the following: Deep understanding of Finance within Financial Services Large scale systems assessment, design and integration Deep understanding of front to back information flows for Finance Strong working knowledge of all the key Finance systems with a focus on ledger/subledger Understanding of the key vendor offerings for ledger/subledgers A good understanding of how AI can play a key part in solving our clients' challenges Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 08-Dec-2025 Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director to advise finance functions on enhancing their current system landscape with deep experience in design and delivery of sub-ledgers. You will have experience and interest in delivering large scale finance systems transformation and will understand the key Finance flows that impact the ledger/sub-ledger The candidate should ideally possess the following: Deep understanding of Finance within Financial Services Large scale systems assessment, design and integration Deep understanding of front to back information flows for Finance Strong working knowledge of all the key Finance systems with a focus on ledger/subledger Understanding of the key vendor offerings for ledger/subledgers A good understanding of how AI can play a key part in solving our clients' challenges Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Apr 08, 2026
Full time
Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 08-Dec-2025 Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director to advise finance functions on enhancing their current system landscape with deep experience in design and delivery of sub-ledgers. You will have experience and interest in delivering large scale finance systems transformation and will understand the key Finance flows that impact the ledger/sub-ledger The candidate should ideally possess the following: Deep understanding of Finance within Financial Services Large scale systems assessment, design and integration Deep understanding of front to back information flows for Finance Strong working knowledge of all the key Finance systems with a focus on ledger/subledger Understanding of the key vendor offerings for ledger/subledgers A good understanding of how AI can play a key part in solving our clients' challenges Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 08-Dec-2025 Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director to advise finance functions on enhancing their current system landscape with deep experience in design and delivery of sub-ledgers. You will have experience and interest in delivering large scale finance systems transformation and will understand the key Finance flows that impact the ledger/sub-ledger The candidate should ideally possess the following: Deep understanding of Finance within Financial Services Large scale systems assessment, design and integration Deep understanding of front to back information flows for Finance Strong working knowledge of all the key Finance systems with a focus on ledger/subledger Understanding of the key vendor offerings for ledger/subledgers A good understanding of how AI can play a key part in solving our clients' challenges Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Apr 08, 2026
Full time
Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Job Type Permanent / FTC Date published 08-Dec-2025 Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, welead the way,serve with integrity, take care of each other,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director to advise finance functions on enhancing their current system landscape with deep experience in design and delivery of sub-ledgers. You will have experience and interest in delivering large scale finance systems transformation and will understand the key Finance flows that impact the ledger/sub-ledger The candidate should ideally possess the following: Deep understanding of Finance within Financial Services Large scale systems assessment, design and integration Deep understanding of front to back information flows for Finance Strong working knowledge of all the key Finance systems with a focus on ledger/subledger Understanding of the key vendor offerings for ledger/subledgers A good understanding of how AI can play a key part in solving our clients' challenges Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
