Principal Consultant - ERP specialist Full-time or Part-time - Bath/Hybrid We're Nine Feet Tall and growing! We can do the same for your career! We're a management consultancy that specialises in delivering complex business change, combining the power of people and technology. In the past three years we have sharpened our focus around change management for complex programmes, particularly helping and guiding clients with Project and Portfolio Management and increasingly supporting major clients with their complex ERP transformations. We have created significant value in this area for our clients, across a range of industry sectors. We take the pain out of change and help the transition to new ways of working. Whilst our projects are often complex, our approach is simple and we use our experience and core values to guide our decision making - acting with integrity and doing the right thing, always striving for excellence, and delivering with real passion and commitment. As a consultancy we offer something tangibly different to our larger competitors. Our clients aren't just a number - their positive experience of working with Nine Feet Tall is paramount and we strive to build long lasting partnerships. About You Your career to date will have given you a solid background in leading business or IT transformation projects or managing change. You'll already know that you're a highly competent Project Manager, Change Manager or Business Analyst within the ERP implementation space. You may be working in a consultancy at the moment and you've hit a 'glass ceiling'. Or perhaps you have always wondered about the benefits of working in a consulting environment, enjoying the variety of projects and sectors that you can operate in. More than anything, you'll be looking to rapidly increase your skills and experience. We'll work with you to improve your commercial awareness, helping you to feel comfortable in networking with customers, leading and motivating others - and being a problem solver within our business. The role At Principal Consultant level, we would expect for you to develop quickly within our business. When you start, you'll likely be deployed onto a customer's site, with our support, to play a key role in helping them to deliver a critical project. This will help you to understand the Nine Feet Tall ways of working and to learn from Consultants who can help you attune to our culture and practices. You'll also pick up internal projects, which could touch on any part of our growing business. The other key aspect to this role is mentoring. We work in a non-hierarchical way, doing away with traditional line management and having mentors in place instead. At Principal level, you'll work with one or two of our Consultants, providing advice and guidance on their current and future development. Why apply Be part of a great, Sunday Times award winning, team! We deliver all the capabilities of large consultancy with far less jargon and a lot more personality. Our learning and development programme is extensive, meaning that you'll get to continue your learning whilst passing on your experience at the same time. As an employer, we're proud to be flexible and modern and we work hard to help our team find balance in their working and personal lives. That's why we welcome applications for either full-time or flexible working. This is a hybrid role, with flexibility to combine working from home, travel to client site and time spent at our office in Bath to collaborate and see the team, for training and for our regular Company Days that play a big role in our cohesive team culture. Remuneration Competitive salary + twice yearly bonus + generous benefits package Nine Feet Tall is an equal opportunities employer. We know that the principles of diversity, equality and inclusion are key to being a successful and dynamic business - with a team which is engaged and where everyone feels a sense of belonging and is happy to be themselves.
Dec 16, 2025
Full time
Principal Consultant - ERP specialist Full-time or Part-time - Bath/Hybrid We're Nine Feet Tall and growing! We can do the same for your career! We're a management consultancy that specialises in delivering complex business change, combining the power of people and technology. In the past three years we have sharpened our focus around change management for complex programmes, particularly helping and guiding clients with Project and Portfolio Management and increasingly supporting major clients with their complex ERP transformations. We have created significant value in this area for our clients, across a range of industry sectors. We take the pain out of change and help the transition to new ways of working. Whilst our projects are often complex, our approach is simple and we use our experience and core values to guide our decision making - acting with integrity and doing the right thing, always striving for excellence, and delivering with real passion and commitment. As a consultancy we offer something tangibly different to our larger competitors. Our clients aren't just a number - their positive experience of working with Nine Feet Tall is paramount and we strive to build long lasting partnerships. About You Your career to date will have given you a solid background in leading business or IT transformation projects or managing change. You'll already know that you're a highly competent Project Manager, Change Manager or Business Analyst within the ERP implementation space. You may be working in a consultancy at the moment and you've hit a 'glass ceiling'. Or perhaps you have always wondered about the benefits of working in a consulting environment, enjoying the variety of projects and sectors that you can operate in. More than anything, you'll be looking to rapidly increase your skills and experience. We'll work with you to improve your commercial awareness, helping you to feel comfortable in networking with customers, leading and motivating others - and being a problem solver within our business. The role At Principal Consultant level, we would expect for you to develop quickly within our business. When you start, you'll likely be deployed onto a customer's site, with our support, to play a key role in helping them to deliver a critical project. This will help you to understand the Nine Feet Tall ways of working and to learn from Consultants who can help you attune to our culture and practices. You'll also pick up internal projects, which could touch on any part of our growing business. The other key aspect to this role is mentoring. We work in a non-hierarchical way, doing away with traditional line management and having mentors in place instead. At Principal level, you'll work with one or two of our Consultants, providing advice and guidance on their current and future development. Why apply Be part of a great, Sunday Times award winning, team! We deliver all the capabilities of large consultancy with far less jargon and a lot more personality. Our learning and development programme is extensive, meaning that you'll get to continue your learning whilst passing on your experience at the same time. As an employer, we're proud to be flexible and modern and we work hard to help our team find balance in their working and personal lives. That's why we welcome applications for either full-time or flexible working. This is a hybrid role, with flexibility to combine working from home, travel to client site and time spent at our office in Bath to collaborate and see the team, for training and for our regular Company Days that play a big role in our cohesive team culture. Remuneration Competitive salary + twice yearly bonus + generous benefits package Nine Feet Tall is an equal opportunities employer. We know that the principles of diversity, equality and inclusion are key to being a successful and dynamic business - with a team which is engaged and where everyone feels a sense of belonging and is happy to be themselves.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: As an ERP Analyst, you will play a key role in supporting and evolving critical ERP systems, ensuring they run smoothly, meet business needs, and deliver meaningful value to users across multiple functions. You will work at the centre of how business processes, technology and people connect. From coordinating user acceptance testing to organising requirements and engaging with stakeholders, you'll help ensure enhancements are well understood, thoroughly tested and effectively adopted. This role is ideal for someone early in their applications or technology journey - someone who enjoys problem-solving, coordinating activities, working with people, and understanding how systems support business operations. No deep technical knowledge is required; what matters most is curiosity, organisation and a willingness to learn. As an ERP Analyst, you will: Provide day-to-day support to the ERP Technical Lead, helping manage and optimise ERP systems, including Maximo. Take ownership of User Acceptance Testing (UAT), including planning, documentation, stakeholder engagement, and execution of test cycles. Prioritise testing activities based on business impact and project timelines. Support requirement gathering sessions, documenting and organising requirements clearly and accurately. Act as a positive and professional point of contact for vendors, ensuring smooth communication and timely updates. Build strong relationships across Finance, Supply Chain and operational teams to ensure system alignment and understanding. Maintain clear documentation on testing outcomes, issues, and resolutions, producing reports for internal stakeholders. Contribute to improving processes, communication and visibility across the ERP portfolio. We're looking for someone who is organised, proactive and genuinely interested in how business systems work. You don't need to tick every box - if the role excites you and you feel you could grow into it, we'd love to hear from you. Strong organisational skills and the ability to manage multiple priorities confidently. A collaborative mindset, with the ability to build positive working relationships across teams. Excellent attention to detail, especially when it comes to documentation, testing and communication. A natural curiosity or aptitude for learning new systems and understanding how applications support business processes. A problem solving approach, with the confidence to highlight issues and escalates when needed. Clear, professional communication skills - both written and verbal. It would be great if you had: Exposure to ERP systems or experience in an applications support environment. Familiarity with UAT processes. Experience with Maximo or other ERP platforms. But none of these are essential - what matters most is your enthusiasm, your organisation, and your willingness to learn. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Dec 16, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: As an ERP Analyst, you will play a key role in supporting and evolving critical ERP systems, ensuring they run smoothly, meet business needs, and deliver meaningful value to users across multiple functions. You will work at the centre of how business processes, technology and people connect. From coordinating user acceptance testing to organising requirements and engaging with stakeholders, you'll help ensure enhancements are well understood, thoroughly tested and effectively adopted. This role is ideal for someone early in their applications or technology journey - someone who enjoys problem-solving, coordinating activities, working with people, and understanding how systems support business operations. No deep technical knowledge is required; what matters most is curiosity, organisation and a willingness to learn. As an ERP Analyst, you will: Provide day-to-day support to the ERP Technical Lead, helping manage and optimise ERP systems, including Maximo. Take ownership of User Acceptance Testing (UAT), including planning, documentation, stakeholder engagement, and execution of test cycles. Prioritise testing activities based on business impact and project timelines. Support requirement gathering sessions, documenting and organising requirements clearly and accurately. Act as a positive and professional point of contact for vendors, ensuring smooth communication and timely updates. Build strong relationships across Finance, Supply Chain and operational teams to ensure system alignment and understanding. Maintain clear documentation on testing outcomes, issues, and resolutions, producing reports for internal stakeholders. Contribute to improving processes, communication and visibility across the ERP portfolio. We're looking for someone who is organised, proactive and genuinely interested in how business systems work. You don't need to tick every box - if the role excites you and you feel you could grow into it, we'd love to hear from you. Strong organisational skills and the ability to manage multiple priorities confidently. A collaborative mindset, with the ability to build positive working relationships across teams. Excellent attention to detail, especially when it comes to documentation, testing and communication. A natural curiosity or aptitude for learning new systems and understanding how applications support business processes. A problem solving approach, with the confidence to highlight issues and escalates when needed. Clear, professional communication skills - both written and verbal. It would be great if you had: Exposure to ERP systems or experience in an applications support environment. Familiarity with UAT processes. Experience with Maximo or other ERP platforms. But none of these are essential - what matters most is your enthusiasm, your organisation, and your willingness to learn. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Your new company We're working with a long-standing transport and logistics business that plays a key role in connecting communities and supporting tourism and trade across the South Coast and the Isle of Wight. They're currently investing in digital transformation and improving how things work behind the scenes to make life easier for both customers and staff click apply for full job details
Dec 16, 2025
Full time
Your new company We're working with a long-standing transport and logistics business that plays a key role in connecting communities and supporting tourism and trade across the South Coast and the Isle of Wight. They're currently investing in digital transformation and improving how things work behind the scenes to make life easier for both customers and staff click apply for full job details
Director, International MROI Data Science Lead ROLE SUMMARY Do you want to make an impact on patient health around the world? Do you thrive in a fast-paced environment that brings together scientific, clinical and commercial domains together through data and analytics? Pfizer is seeking a senior leader in Data Science to build and lead a best-in-class team focused on Marketing Mix Modeling (MMM) within commercial analytics. This role is responsible for hands-on development and deployment of MMM solutions, driving actionable insights for marketing optimization and ROI. The ideal candidate combines deep technical expertise in MMM with a consulting background, enabling strategic influence across multiple markets and business units. You will collaborate cross-functionally to empower data-driven decision-making, accelerate marketing transformation, and deliver measurable business impact. ROLE RESPONSIBILITIES This role is accountable for delivering data science driven insights & solutions and will partner with senior functional leads for across Commercial analytics to develop and implement models, insights, and data products that drive brands strategic priorities. Lead end to end design, implementation, and refinement of marketing mix models to measure and optimize the effectiveness of marketing channels and tactics (DTC, HCP paid media, emerging platforms). Lead the evolution of analytics methods and processes for Promotion Impact Analytics, Resource Allocation & Optimization at the enterprise level via both technology and process enhancements Build, validate, and deploy econometric and machine learning models (regression, time series, Bayesian, causal inference) for marketing ROI analysis and budget allocation. Partner with marketing, media, agnecies and commercial teams to evaluate campaign performance, forecast outcomes, and recommend strategic investments. Develop and oversee A/B tests, incrementality studies, and causal inference approaches to validate marketing impact. Ensure robust data pipelines, data quality, and governance for marketing analytics datasets. Lead cross functional team of data scientists & data engineers fostering innovation, technical excellence, and continuous learning. Present insights and recommendations to senior stakeholders in clear, actionable formats. Drive adoption of advanced MMM methodologies, including ad-stock, saturation, and response curve modeling. Stay abreast of latest MMM tools, platforms, and industry best practices. Preferred: Experience in consulting, with a proven track record of delivering MMM projects for clients in diverse industries. BASIC QUALIFICATIONS Extensive relevant experience in data science/advanced analytics, including proven time in managerial roles. Significant Hands-on expertise in Marketing Mix Modeling, including regression analysis, time series, Bayesian methods, and causal inference. Experience with open-source MMM frameworks (e.g., LightweightMMM, Robyn, PyMC-based models) Exposure to agent-based media planning, causal ML Experience leading teams or mentoring junior analysts STEM (Science, Technology, Engineering, Mathematics) majors with quantitative emphasis Statistics, Computer Science, Operations Research, Economics, Engineering etc. Industry or consulting experience, along with project management skills strongly preferred Technical Skills Proficient in Python and/or R, with solid understanding of advanced statistics Strong hands-on experience in MMM development & deployment Experience with Bayesian and classical econometric techniques (e.g., hierarchical models, regression, adstock, saturation, priors design) Familiarity with incrementality testing, experimental design, causal inference Ability to build, validate, and maintain scalable MMM pipelines Knowledge of cloud environments (AWS/GCP/Azure), SQL, and data engineering workflows Experience integrating MMM outputs with business dashboards Business & Domain Skills Proven ability to translate data insights into commercial recommendations Understanding of marketing channels, media planning, campaign measurement Knowledge of pharma markets, HCP/DTP promotion strategy, and compliance Ability to partner with marketing, finance, brand teams to influence decisions Experience presenting to C-suite and senior leadership Responsibilities Lead development and enhancement of MMM models for multiple brands/markets Design and maintain ROI optimization frameworks & budget allocation scenarios Combine MMM with experimentation, digital attribution & forecasting Own MMM roadmap, vendor management Build insights playbooks and support annual brand planning & investment decisions NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Up to 15% Work Location Assignment:Hybrid. The closing deadline for applications is January 4th 2026. All applicants must have the relevant authorisation to live and work in the UK / EU as applicable. Purpose Breakthroughs that change patients' lives At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here! Marketing and Market Research JBRP1_UKTJ
Dec 16, 2025
Full time
Director, International MROI Data Science Lead ROLE SUMMARY Do you want to make an impact on patient health around the world? Do you thrive in a fast-paced environment that brings together scientific, clinical and commercial domains together through data and analytics? Pfizer is seeking a senior leader in Data Science to build and lead a best-in-class team focused on Marketing Mix Modeling (MMM) within commercial analytics. This role is responsible for hands-on development and deployment of MMM solutions, driving actionable insights for marketing optimization and ROI. The ideal candidate combines deep technical expertise in MMM with a consulting background, enabling strategic influence across multiple markets and business units. You will collaborate cross-functionally to empower data-driven decision-making, accelerate marketing transformation, and deliver measurable business impact. ROLE RESPONSIBILITIES This role is accountable for delivering data science driven insights & solutions and will partner with senior functional leads for across Commercial analytics to develop and implement models, insights, and data products that drive brands strategic priorities. Lead end to end design, implementation, and refinement of marketing mix models to measure and optimize the effectiveness of marketing channels and tactics (DTC, HCP paid media, emerging platforms). Lead the evolution of analytics methods and processes for Promotion Impact Analytics, Resource Allocation & Optimization at the enterprise level via both technology and process enhancements Build, validate, and deploy econometric and machine learning models (regression, time series, Bayesian, causal inference) for marketing ROI analysis and budget allocation. Partner with marketing, media, agnecies and commercial teams to evaluate campaign performance, forecast outcomes, and recommend strategic investments. Develop and oversee A/B tests, incrementality studies, and causal inference approaches to validate marketing impact. Ensure robust data pipelines, data quality, and governance for marketing analytics datasets. Lead cross functional team of data scientists & data engineers fostering innovation, technical excellence, and continuous learning. Present insights and recommendations to senior stakeholders in clear, actionable formats. Drive adoption of advanced MMM methodologies, including ad-stock, saturation, and response curve modeling. Stay abreast of latest MMM tools, platforms, and industry best practices. Preferred: Experience in consulting, with a proven track record of delivering MMM projects for clients in diverse industries. BASIC QUALIFICATIONS Extensive relevant experience in data science/advanced analytics, including proven time in managerial roles. Significant Hands-on expertise in Marketing Mix Modeling, including regression analysis, time series, Bayesian methods, and causal inference. Experience with open-source MMM frameworks (e.g., LightweightMMM, Robyn, PyMC-based models) Exposure to agent-based media planning, causal ML Experience leading teams or mentoring junior analysts STEM (Science, Technology, Engineering, Mathematics) majors with quantitative emphasis Statistics, Computer Science, Operations Research, Economics, Engineering etc. Industry or consulting experience, along with project management skills strongly preferred Technical Skills Proficient in Python and/or R, with solid understanding of advanced statistics Strong hands-on experience in MMM development & deployment Experience with Bayesian and classical econometric techniques (e.g., hierarchical models, regression, adstock, saturation, priors design) Familiarity with incrementality testing, experimental design, causal inference Ability to build, validate, and maintain scalable MMM pipelines Knowledge of cloud environments (AWS/GCP/Azure), SQL, and data engineering workflows Experience integrating MMM outputs with business dashboards Business & Domain Skills Proven ability to translate data insights into commercial recommendations Understanding of marketing channels, media planning, campaign measurement Knowledge of pharma markets, HCP/DTP promotion strategy, and compliance Ability to partner with marketing, finance, brand teams to influence decisions Experience presenting to C-suite and senior leadership Responsibilities Lead development and enhancement of MMM models for multiple brands/markets Design and maintain ROI optimization frameworks & budget allocation scenarios Combine MMM with experimentation, digital attribution & forecasting Own MMM roadmap, vendor management Build insights playbooks and support annual brand planning & investment decisions NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Up to 15% Work Location Assignment:Hybrid. The closing deadline for applications is January 4th 2026. All applicants must have the relevant authorisation to live and work in the UK / EU as applicable. Purpose Breakthroughs that change patients' lives At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here! Marketing and Market Research JBRP1_UKTJ
Thames Water Utilities Limited
Reading, Oxfordshire
A leading UK water company is seeking a Senior Business Analyst for their Digital Transformation team. The successful candidate will drive Business Analysis activities, ensuring alignment with strategic objectives and high-quality project outcomes. Candidates should possess a BCS Diploma and experience with SAP SuccessFactors. The role offers a competitive salary of up to £70,000, a hybrid working pattern, and excellent benefits including performance-related pay and a generous pension scheme.
Dec 16, 2025
Full time
A leading UK water company is seeking a Senior Business Analyst for their Digital Transformation team. The successful candidate will drive Business Analysis activities, ensuring alignment with strategic objectives and high-quality project outcomes. Candidates should possess a BCS Diploma and experience with SAP SuccessFactors. The role offers a competitive salary of up to £70,000, a hybrid working pattern, and excellent benefits including performance-related pay and a generous pension scheme.
As part of our Strategy, Risk & Transactions Advisory business, we are significantly investing in the growth of our Ethics & Regulatory Compliance (E&RC) team. We empower organisations to navigate the full spectrum of regulatory demands and ethical expectations, fostering truly responsible business practices. This includes critical areas such as Anti-Bribery & Corruption, Data Privacy, Human Rights, Competition, and the rapidly evolving landscape of Digital Regulation (including online safety, artificial intelligence and consumer protection). Deloitte's E&RC team is formed of a multi-disciplinary team that includes governance, risk and compliance specialists, non-practicing lawyers, technologists, trust & safety and policy experts working across the areas of digital compliance and broader corporate compliance, working in collaboration with specialist teams across Deloitte. We are helping some of the world's leading brands navigate the challenges of regulatory change by delivering premium advisory services with our services spanning compliance operating model design and implementation, regulatory risk assessments, and monitoring & reporting, with deep regulation specific subject matter expertise. We establish frameworks, capabilities, and technology, making a tangible impact by improving the rights of billions of digital users and ensuring ethical conduct across all industries. Our team has extensive experience in delivering E&RC projects for organisations across a variety of different industries around the world, as well as providing insights, thought leadership and regular contact with our global network. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are expanding our Ethics & Regulatory Compliance (E&RC) team and seek motivated, collaborative individuals with a strong understanding of risk, compliance, ethics, governance, and assurance. You will be part of team providing compliance and regulatory advisory solutions and advice, building trusted client relationships across diverse industries. This role suits candidates with relevant professional experience and with a desire to help companies establish practical processes for regulatory compliance and build customer trust. You will support clients, including some of the world's largest and most complex organisations, across the full regulatory lifecycle - from operating model design and risk mitigation to audit preparation. You will help clients identify challenges and provide solutions through advisory, process, capability, and technology improvements. You will have the opportunity to be involved in projects such as: Reviewing and assessing the current state of compliance across the organisation and recommending practical enhancements. Designing and implementing enterprise-level governance, risk, and compliance frameworks. Performing regulatory risk assessments, including anti-bribery & corruption, online safety and broader compliance topics. Designing and documenting regulatory controls and preparing for independent audits (e.g., ISAE3000). Establishing specific content compliance and trust & safety processes (e.g., minor/vulnerable user safety, fundamental rights, deepfakes). Advising on specific regulatory domains such as anti-bribery & corruption, whistleblowing, fraud and digital regulation You must possess excellent communication skills, with experience presenting to senior stakeholders, and be a strong team player capable of assimilating issues across industries, with potential for leadership. Our engagements demand pragmatic approaches, grounded in a solid understanding of ethics and regulatory compliance, to provide sound advice and minimise client risks effectively. Working across multiple industries, you will need to work with clients to help them identify challenges with their existing risk and compliance capabilities and help provide solutions via a combination of advisory, process, capability and/or technology improvements. Please note that interviews for this role will commence in January 2026. Connect to your skills and professional experience You're adaptable and able to understand and assimilate regulatory issues across different types of industries and to develop insights into how these issues might affect different types of business and can change direction quickly as industry standards emerge or client priorities change. You take a pragmatic approach to compliance centred on a solid understanding of governance, ethics and compliance frameworks thus enabling us to provide sound advice to our clients to help them meet the challenges they face and manage risks to an appropriate level in an effective and efficient manner. Adaptability & Approach: Highly adaptable, able to assimilate complex regulatory issues across diverse industries and project types, pivoting quickly with emerging standards or client priorities. Delivery & Problem Solving: Ability to produce high-quality deliverables to agreed timescales, with strong problem-solving skills to build client solutions. Excellent communication skills: (including presentations, report, and proposal writing) and confidence in navigating complexity and ambiguity. Teamwork & Proactivity: Motivated, pro-active, and able to work effectively in a global, diverse, and agile team environment with an inclusive working style. Flexibility: Openness to travel to client sites and/or flexible working hours as required. Regulatory Compliance: An understanding of the role that governance, risk and controls plays in an organisation's operations and how it interlinks with regulatory compliance Digital Acumen: A keen interest in digital technologies, their societal impact, and the drivers for regulatory transformation (e.g., online harms, AI/Machine Learning). Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Regulatory & Financial Risk We provide advisory services across the risk and regulatory landscape to help our clients move beyond simply meeting the minimum compliance standards, to strategically creating a responsible, sustainable future. This includes providing critical insight and advice on the future of regulation to assist our clients in anticipating change and responding with confidence. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." - Jess, Strategy, Risk & Transactions Advisory "What I personally find so exciting is that we have the freedom to affect massive change." - Christian, Strategy, Risk & Transactions Advisory Our hybrid working policy You'll be based in London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here . click apply for full job details
Dec 15, 2025
Full time
As part of our Strategy, Risk & Transactions Advisory business, we are significantly investing in the growth of our Ethics & Regulatory Compliance (E&RC) team. We empower organisations to navigate the full spectrum of regulatory demands and ethical expectations, fostering truly responsible business practices. This includes critical areas such as Anti-Bribery & Corruption, Data Privacy, Human Rights, Competition, and the rapidly evolving landscape of Digital Regulation (including online safety, artificial intelligence and consumer protection). Deloitte's E&RC team is formed of a multi-disciplinary team that includes governance, risk and compliance specialists, non-practicing lawyers, technologists, trust & safety and policy experts working across the areas of digital compliance and broader corporate compliance, working in collaboration with specialist teams across Deloitte. We are helping some of the world's leading brands navigate the challenges of regulatory change by delivering premium advisory services with our services spanning compliance operating model design and implementation, regulatory risk assessments, and monitoring & reporting, with deep regulation specific subject matter expertise. We establish frameworks, capabilities, and technology, making a tangible impact by improving the rights of billions of digital users and ensuring ethical conduct across all industries. Our team has extensive experience in delivering E&RC projects for organisations across a variety of different industries around the world, as well as providing insights, thought leadership and regular contact with our global network. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity We are expanding our Ethics & Regulatory Compliance (E&RC) team and seek motivated, collaborative individuals with a strong understanding of risk, compliance, ethics, governance, and assurance. You will be part of team providing compliance and regulatory advisory solutions and advice, building trusted client relationships across diverse industries. This role suits candidates with relevant professional experience and with a desire to help companies establish practical processes for regulatory compliance and build customer trust. You will support clients, including some of the world's largest and most complex organisations, across the full regulatory lifecycle - from operating model design and risk mitigation to audit preparation. You will help clients identify challenges and provide solutions through advisory, process, capability, and technology improvements. You will have the opportunity to be involved in projects such as: Reviewing and assessing the current state of compliance across the organisation and recommending practical enhancements. Designing and implementing enterprise-level governance, risk, and compliance frameworks. Performing regulatory risk assessments, including anti-bribery & corruption, online safety and broader compliance topics. Designing and documenting regulatory controls and preparing for independent audits (e.g., ISAE3000). Establishing specific content compliance and trust & safety processes (e.g., minor/vulnerable user safety, fundamental rights, deepfakes). Advising on specific regulatory domains such as anti-bribery & corruption, whistleblowing, fraud and digital regulation You must possess excellent communication skills, with experience presenting to senior stakeholders, and be a strong team player capable of assimilating issues across industries, with potential for leadership. Our engagements demand pragmatic approaches, grounded in a solid understanding of ethics and regulatory compliance, to provide sound advice and minimise client risks effectively. Working across multiple industries, you will need to work with clients to help them identify challenges with their existing risk and compliance capabilities and help provide solutions via a combination of advisory, process, capability and/or technology improvements. Please note that interviews for this role will commence in January 2026. Connect to your skills and professional experience You're adaptable and able to understand and assimilate regulatory issues across different types of industries and to develop insights into how these issues might affect different types of business and can change direction quickly as industry standards emerge or client priorities change. You take a pragmatic approach to compliance centred on a solid understanding of governance, ethics and compliance frameworks thus enabling us to provide sound advice to our clients to help them meet the challenges they face and manage risks to an appropriate level in an effective and efficient manner. Adaptability & Approach: Highly adaptable, able to assimilate complex regulatory issues across diverse industries and project types, pivoting quickly with emerging standards or client priorities. Delivery & Problem Solving: Ability to produce high-quality deliverables to agreed timescales, with strong problem-solving skills to build client solutions. Excellent communication skills: (including presentations, report, and proposal writing) and confidence in navigating complexity and ambiguity. Teamwork & Proactivity: Motivated, pro-active, and able to work effectively in a global, diverse, and agile team environment with an inclusive working style. Flexibility: Openness to travel to client sites and/or flexible working hours as required. Regulatory Compliance: An understanding of the role that governance, risk and controls plays in an organisation's operations and how it interlinks with regulatory compliance Digital Acumen: A keen interest in digital technologies, their societal impact, and the drivers for regulatory transformation (e.g., online harms, AI/Machine Learning). Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Regulatory & Financial Risk We provide advisory services across the risk and regulatory landscape to help our clients move beyond simply meeting the minimum compliance standards, to strategically creating a responsible, sustainable future. This includes providing critical insight and advice on the future of regulation to assist our clients in anticipating change and responding with confidence. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." - Jess, Strategy, Risk & Transactions Advisory "What I personally find so exciting is that we have the freedom to affect massive change." - Christian, Strategy, Risk & Transactions Advisory Our hybrid working policy You'll be based in London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here . click apply for full job details
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Dec 15, 2025
Full time
Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace. Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave : Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey. Job Purpose Bringing previous experience and incorporating industry best practices, our Senior Customer Success Managers (Sr CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr CSM will independently partner with multiple stakeholders across our Unily business and that of the client. The successful candidate will have a perfect blend of relationship management and commercial acumen. The candidate is structured, focused, flexible, and confident in sharing their knowledge and experience with the broader team. They understand how to act as the customer advocate internally, while also positively representing Unily within the customer business. Main Responsibilities Be the primary point of contact for designated portfolio of customers across varied sectors and industries establishing a trusted advisor relationship and acting as the customer advocate into the business Working with customers to establish critical goals, or other key performance indicators that can be measured to determine success Help customers to achieve success and increase adoption by understanding their vision and advising how the Unily platform can be leveraged to meet their requirements Use analytics data and other measurement tools to understand where usage of the product can be improved and work with customers to implement change Conduct regular business reviews post product implementation with client stakeholders to ensure return on investment is being achieved and platform objectives are evolving in line with business requirements. Recognise, address, and escalate customer needs/issues cross-departmentally to ensure a quick resolution Identify renewal risks and collaborate with internal teams to remediate and ensure a successful renewal Prepare and educate customers on new features and releases and support in the implementation of these. Maintain a deep understanding of the product, keeping up to date as it continuously evolves. Knowledge, Skills and Experience Needed for the Job 5+ years experience in a Customer Success Management, Account Management or Partnership Management role Experience in managing a portfolio of £1m plus ARR Experience in managing large multinational organisations with 10,000 plus employees Experience working in a SaaS environment Experience working with digital workplace platforms either as a manager or end user e.g. Jive, Interact, Jostle Experience in using customer success tools such as Planhat, Salesforce, Microsoft office and Miro Experience within a fast paced, dynamic and entrepreneurial company Proficiency in the German language (either conversational or fluent) is preferred Required attributes Excellent attention to detail. Ability to work independently and as part of a team. Must be organised and able to prioritise, multi-task, work under pressure and to deadlines. Proactive, motivated, calm and show initiative. Additional language - German speaker a big plus Job Context and Other Relevant Information Unily people are dynamic smart and forward thinking, are natural innovators with a passion for first class delivery and customer service. This Job Description is intended to provide guidance on the range of duties associated with the role. It may be changed to reflect or anticipate changes or to undertake additional duties as required by the Leadership Team. Why Work For Unily? In addition to a generous base salary and discretionary company bonus, here are some things we think you will love: Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won't find a friendlier or more dedicated bunch of people. Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert. The flexibility that we offer. We don't just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance. Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work. We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more. Our commitment to sustainability and giving back to the community.We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme. View Unily's UK & EEA Careers Privacy Notice here
Apply now for September 2026 - Application deadline 31st January 2026 Job Position: Graduate Software Engineer Location: Bridgend, Wales Start Date: September 2026 Starting Salary: £25,000 Application Requirements: An interest in building a career as a Software Engineer where you will be up-skilling on a prestigious and highly sought after, Enterprise Applications Development Platform. (No coding experience is required, however, an understanding of coding languages may be beneficial). Right to work in the UK unsponsored for the duration of the programme. Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Commuting distance of Bridgend and a desire to remain in the area long-term. Must be able to be on site a minimum of three days a week. About Grayce: Grayce specialises in driving change and transformation for some of the world's most ambitious organisations. For over a decade, we've partnered with FTSE 100 and 250 companies to deliver impactful results by developing and deploying high-performing Grayce Analysts (you!), in the UK and beyond. Grayce's Accelerated Development Programme is designed to launch the careers of recent graduates eager to make an impact. We offer a fast track route to expertise, allowing you to gain hands on experience with one of our impressive clients. With your specialism in Software Engineering, you will have a tailored learning development journey bespoke to your role, meaning you are prepared for whatever the day throws at you, whilst learning key skills and gaining industry specific accreditations along the way. About the Role: This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Analysts, you will be deployed to our client to join their Product Engineering team, as a "Pega" Software Engineer. Pega is a "low code" application development platform that enables organisations to rapidly design, build, and deploy applications involving workflow automation and AI deciding, without coding. This role presents a long term career opportunity to join our end client as full time employees following completion of the Grayce Programme. Day To Day Responsibilities: Gather requirements from senior stakeholders across all areas of the organisation to understand business needs and create user stories. Work effectively as part of agile project teams, engaging with Project Managers, Business Analysts, UX Designers, Testers and Product Owners to help scope out and deliver end to end projects. Develop Pega Workflows across all business lines (Underwriting, London Market, Trade Credit, Financial Lines and more). Working on Business Process Management (BPM) systems and Workflow Management Systems. Work towards obtaining Pega Qualifications, through structured courses and learning, provided by the client. What makes a great Grayce Analyst? Analytical Problem Solving: We're looking for analytical minds that can spot patterns and think creatively. Whether it's dissecting complex issues or finding fresh angles, we highly value critical thinking skills and their application. Soft Skills: From effective communication styles to planning, organisation and a learning development mindset, Grayce is committed to building core consultancy skills. Stakeholder and time management are core skills we utilise every day and we look for examples of those through our interview process. Why Grayce? Our Analysts are actively involved in major global transformation programmes across diverse industries. Competitive Salary: Starting at £25,000 with potential for significant growth. Opportunity: Over the course of 2 years, you'll embark on a journey of continuous learning, gaining industry-accredited qualifications, whilst getting hands on experience working directly with a prestigious global insurance firm. Mentoring: Thrive under the guidance of our experienced coaches and Technical Trainers. They'll be your go to, offering support, insights, sharing experiences. Community: Grayce doesn't just talk about diversity and inclusion; we live and breathe it. Our community is built around an environment that values your unique perspective. Industry Recognition: We help you embark on your journey with fully funded, industry recognised qualifications designed to maximise your experience and put you in control of your career. Wellness Support: We are here for you 24/7 with our Employee Assistance Programme, offering confidential assistance ranging from financial and legal support to health and wellbeing. Join Grayce and accelerate your career! Ready to start? Apply now and take the first step towards an exciting career with Grayce.
Dec 15, 2025
Full time
Apply now for September 2026 - Application deadline 31st January 2026 Job Position: Graduate Software Engineer Location: Bridgend, Wales Start Date: September 2026 Starting Salary: £25,000 Application Requirements: An interest in building a career as a Software Engineer where you will be up-skilling on a prestigious and highly sought after, Enterprise Applications Development Platform. (No coding experience is required, however, an understanding of coding languages may be beneficial). Right to work in the UK unsponsored for the duration of the programme. Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Commuting distance of Bridgend and a desire to remain in the area long-term. Must be able to be on site a minimum of three days a week. About Grayce: Grayce specialises in driving change and transformation for some of the world's most ambitious organisations. For over a decade, we've partnered with FTSE 100 and 250 companies to deliver impactful results by developing and deploying high-performing Grayce Analysts (you!), in the UK and beyond. Grayce's Accelerated Development Programme is designed to launch the careers of recent graduates eager to make an impact. We offer a fast track route to expertise, allowing you to gain hands on experience with one of our impressive clients. With your specialism in Software Engineering, you will have a tailored learning development journey bespoke to your role, meaning you are prepared for whatever the day throws at you, whilst learning key skills and gaining industry specific accreditations along the way. About the Role: This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Analysts, you will be deployed to our client to join their Product Engineering team, as a "Pega" Software Engineer. Pega is a "low code" application development platform that enables organisations to rapidly design, build, and deploy applications involving workflow automation and AI deciding, without coding. This role presents a long term career opportunity to join our end client as full time employees following completion of the Grayce Programme. Day To Day Responsibilities: Gather requirements from senior stakeholders across all areas of the organisation to understand business needs and create user stories. Work effectively as part of agile project teams, engaging with Project Managers, Business Analysts, UX Designers, Testers and Product Owners to help scope out and deliver end to end projects. Develop Pega Workflows across all business lines (Underwriting, London Market, Trade Credit, Financial Lines and more). Working on Business Process Management (BPM) systems and Workflow Management Systems. Work towards obtaining Pega Qualifications, through structured courses and learning, provided by the client. What makes a great Grayce Analyst? Analytical Problem Solving: We're looking for analytical minds that can spot patterns and think creatively. Whether it's dissecting complex issues or finding fresh angles, we highly value critical thinking skills and their application. Soft Skills: From effective communication styles to planning, organisation and a learning development mindset, Grayce is committed to building core consultancy skills. Stakeholder and time management are core skills we utilise every day and we look for examples of those through our interview process. Why Grayce? Our Analysts are actively involved in major global transformation programmes across diverse industries. Competitive Salary: Starting at £25,000 with potential for significant growth. Opportunity: Over the course of 2 years, you'll embark on a journey of continuous learning, gaining industry-accredited qualifications, whilst getting hands on experience working directly with a prestigious global insurance firm. Mentoring: Thrive under the guidance of our experienced coaches and Technical Trainers. They'll be your go to, offering support, insights, sharing experiences. Community: Grayce doesn't just talk about diversity and inclusion; we live and breathe it. Our community is built around an environment that values your unique perspective. Industry Recognition: We help you embark on your journey with fully funded, industry recognised qualifications designed to maximise your experience and put you in control of your career. Wellness Support: We are here for you 24/7 with our Employee Assistance Programme, offering confidential assistance ranging from financial and legal support to health and wellbeing. Join Grayce and accelerate your career! Ready to start? Apply now and take the first step towards an exciting career with Grayce.
Digital Business Analyst - FTC Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering! The Digital Business Analyst will play a critical, hands-on role in shaping this future. You will ensure that Alzheimer s Research UK s digital channels, products, and services are not just functional, but are strategically aligned to drive our bold goals and deliver the objectives of the Digital, Data and Technology (DDT) transformation programme. The post holder will act as the crucial link between internal and external stakeholders and the Digital and Technology delivery teams. They will translate high-level business needs into detailed, actionable technical requirements and user stories, ensuring feasibility, maximising project value, and guaranteeing that implemented solutions deliver an optimal supporter experience. This is an 18-month fixed term contract. Key Responsibilities: Requirements Elicitation and Scope Definition Collaborate with internal and external stakeholders to define, prioritise, and document functional and non-functional requirements for priority DDT projects and product enhancements (across web, email and other digital channels as required). Conduct stakeholder interviews, workshops, and process mapping sessions to identify core business problems and opportunities for digital improvement. Ensure all requirements align with the overarching DDT architecture and digital principles being established. Analysis, Feasibility, and Impact Assessment Conduct feasibility studies and cost/benefit analyses for proposed digital changes, ensuring new solutions contribute to organisational goals for supporter experience, sustainability, and productivity (return on investment). Analyse current digital channel performance data and user behaviour (market research) to identify trends and inform decision-making, ensuring future-proofed and data-driven requirements. Simplify complex business and technical concepts, ensuring clarity for both executive leadership and the development team. Documentation and Artefact Creation Translate high-level requirements into detailed documentation, including User Stories, Acceptance Criteria, wireframes, user flow diagrams, and process models for the Digital and Technology delivery teams. Produce clear, high-quality technical writing and documentation for project processes, system changes, and end-user guides, contributing to the team's knowledge base. Quality Assurance and UAT Management Play a key role in the design and co-ordination of comprehensive User Acceptance Testing (UAT) plans to validate that all digital solutions and features meet documented business requirements and satisfy user needs. Support the implementation phase of priority DDT activities such as our web development project, acting as a point of consultation to resolve issues and validate new solutions (e.g. changes in software or platform compatibility). Contribute to system maintenance planning by documenting defects and change requests post-launch. Communication and Bridge Building Serve as the primary communication bridge between the DDT Programme Manager and Digital, internal and external stakeholders, managing expectations and ensuring project transparency. Facilitate project presentations and public introductions of new digital features to stakeholders and internal teams to secure project adoption and report on progress. What we are looking for: Proven experience as a Business Analyst, Systems Analyst, or equivalent role, specifically within a digital, marketing, or technology environment. Expertise in using agile methodologies (e.g. Scrum) and developing core business analysis artefacts (User Stories, Acceptance Criteria, Process Maps, BRDs). Strong analytical skills, with the ability to collect, analyse, and interpret complex data to drive requirements and design solutions. Exceptional verbal and written communication skills, with the ability to effectively negotiate with stakeholders and simplify technical concepts for non-technical audiences. Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment. Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves. Strategic thinker with the ability to translate organisational goals into impactful outcomes. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 4th January 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
Dec 15, 2025
Full time
Digital Business Analyst - FTC Join us at a pivotal moment as we embark on a major journey of transformation across our digital, data, and technology offering! The Digital Business Analyst will play a critical, hands-on role in shaping this future. You will ensure that Alzheimer s Research UK s digital channels, products, and services are not just functional, but are strategically aligned to drive our bold goals and deliver the objectives of the Digital, Data and Technology (DDT) transformation programme. The post holder will act as the crucial link between internal and external stakeholders and the Digital and Technology delivery teams. They will translate high-level business needs into detailed, actionable technical requirements and user stories, ensuring feasibility, maximising project value, and guaranteeing that implemented solutions deliver an optimal supporter experience. This is an 18-month fixed term contract. Key Responsibilities: Requirements Elicitation and Scope Definition Collaborate with internal and external stakeholders to define, prioritise, and document functional and non-functional requirements for priority DDT projects and product enhancements (across web, email and other digital channels as required). Conduct stakeholder interviews, workshops, and process mapping sessions to identify core business problems and opportunities for digital improvement. Ensure all requirements align with the overarching DDT architecture and digital principles being established. Analysis, Feasibility, and Impact Assessment Conduct feasibility studies and cost/benefit analyses for proposed digital changes, ensuring new solutions contribute to organisational goals for supporter experience, sustainability, and productivity (return on investment). Analyse current digital channel performance data and user behaviour (market research) to identify trends and inform decision-making, ensuring future-proofed and data-driven requirements. Simplify complex business and technical concepts, ensuring clarity for both executive leadership and the development team. Documentation and Artefact Creation Translate high-level requirements into detailed documentation, including User Stories, Acceptance Criteria, wireframes, user flow diagrams, and process models for the Digital and Technology delivery teams. Produce clear, high-quality technical writing and documentation for project processes, system changes, and end-user guides, contributing to the team's knowledge base. Quality Assurance and UAT Management Play a key role in the design and co-ordination of comprehensive User Acceptance Testing (UAT) plans to validate that all digital solutions and features meet documented business requirements and satisfy user needs. Support the implementation phase of priority DDT activities such as our web development project, acting as a point of consultation to resolve issues and validate new solutions (e.g. changes in software or platform compatibility). Contribute to system maintenance planning by documenting defects and change requests post-launch. Communication and Bridge Building Serve as the primary communication bridge between the DDT Programme Manager and Digital, internal and external stakeholders, managing expectations and ensuring project transparency. Facilitate project presentations and public introductions of new digital features to stakeholders and internal teams to secure project adoption and report on progress. What we are looking for: Proven experience as a Business Analyst, Systems Analyst, or equivalent role, specifically within a digital, marketing, or technology environment. Expertise in using agile methodologies (e.g. Scrum) and developing core business analysis artefacts (User Stories, Acceptance Criteria, Process Maps, BRDs). Strong analytical skills, with the ability to collect, analyse, and interpret complex data to drive requirements and design solutions. Exceptional verbal and written communication skills, with the ability to effectively negotiate with stakeholders and simplify technical concepts for non-technical audiences. Excellent communication and interpersonal skills, with the ability to foster a positive and collaborative team environment. Familiarity with digital project lifecycles, and the ability to support project teams without direct management of the projects themselves. Strategic thinker with the ability to translate organisational goals into impactful outcomes. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 4th January 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
Role Description As a Project Manager you will be responsible for the end to end management of projects to contracted time, quality, and budget requirements. This will involve leadership of a distributed project team in multiple locations, and the proactive identification, management and resolution of risks and issues throughout the full project lifecycle.The role requires a background in technology or management consulting with experienced in leading large projects within the financial services industry.As a Project Manager at FNZ you may be involved in the delivery of a single large scale project or multiple smaller projects. This is a very client facing role and requires the ability to build strong relationships with customers, often at a senior level. UK only As this role is caught by the Certification Regime, the role holder must adhere to the FCA's Conduct Rules and the FCA's Fitness and Propriety Requirements The role operates within the Project Delivery team with a reporting line to a project manager or account director associated to the aligned client.Specific Role Responsibilities Delivery Management Manage the delivery of the project through the full project lifecycle, from initiation through to implementation. Ensure the project delivers in-line with the FNZ Software Delivery Lifecycle (SDLC) and associated quality controls are met. Tracking that these are actively followed and managed on each project. Create and maintain an end to end project plan that delivers the agreed scope of the project to time, budget and quality criteria. Ensure the FNZ Solution Centre understands all build scope through approved designs and specifications in accordance with the SDLC, collaborate with them to create a build and test plan that delivers against project milestones. Be actively involved in the delivery of each project by coordinating the day to day running of the project to ensure it achieves its expected milestones. Have strong relationships and take accountability for working with all FNZ Directorates/areas to agree scope, timelines and artefacts in order to ensure delivery of the project in line with overall agreed plan. Take accountability for the overall estimating process for a project, and work collaboratively with the Solution Consultant, Delivery Manager, and the Test Manager to estimate the work effort required to deliver the project scope within the agreed timescales and budgets. Maintain accurate project status and project financial reporting for the entire project team. Provide timely, precise, accurate and comprehensive project MI both internally and externally to FNZ customers. Understand the FNZ products and technology so you are able to identify and manage risks, issues, assumptions and dependencies through the full project lifecycle. Build mitigation plans for all risks and issues, and take ownership for ensuring these mitigation plans are executed, or escalated as is appropriate. Understand the commercial environment FNZ operates within and be able to identify any changes which might impact FNZ commercially in advance to the Client Director. Have strong relationships with 3rd party suppliers and ensure they are engaged appropriately and contracts are in place and managed to ensure the required outcomes for FNZ. Manage all operational readiness activities associated to the project, as required, ensuring that the appropriate training and handovers take place ahead of go-live. Undertake post implementation reviews and ensure that lessons learned are captured and shared with the rest of the PM community Team Leadership Lead, manage and motivate a virtual team in multiple geographic locations, communicating project progress, and ensuring all team members take accountability for delivery. Motivate, mentor and encourage project team members to utilise themselves to their full potential and take accountability for their assigned work. Create a culture of continuous improvement on the project, support process improvement initiatives, and identify new process improvements. Swiftly resolve any conflicts within the project team and/or related stakeholders both within and out with FNZ. Be an active member of the PM community within FNZ, contributing to team sessions, supporting other Junior PMs and sharing best practice and lessons learned. Knowledge of the regulatory environment in which FNZ operates, be responsible for managing the impact of all regulatory changes and ensure future change is built into project plans so FNZ clients have a compliant platform. Responsible for ensuring that CASS compliance is considered and adhered to in all platform change projects.Experience Required Required Industry Knowledge Financial Services experience preferably investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate in. An understanding of the regulatory environment FNZ operate within. Managing 3rd party suppliers. Significant experience in leading the delivery of business critical projects, preferably Software implementations within Financial Services. Experience of managing stakeholders to executive levels. Required Knowledge and Skills First class honours degree, masters, MBA or equivalent experience Confident, and able to take initiative given client and delivery focused environment; Independent, self-directing and delivery focused working style; Commercially aware; Excellent organisational, administration and time management skills; Good team communication skills, confident in dealing with internal and external clients; Highly developed written and oral communication skills About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.2 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
Dec 15, 2025
Full time
Role Description As a Project Manager you will be responsible for the end to end management of projects to contracted time, quality, and budget requirements. This will involve leadership of a distributed project team in multiple locations, and the proactive identification, management and resolution of risks and issues throughout the full project lifecycle.The role requires a background in technology or management consulting with experienced in leading large projects within the financial services industry.As a Project Manager at FNZ you may be involved in the delivery of a single large scale project or multiple smaller projects. This is a very client facing role and requires the ability to build strong relationships with customers, often at a senior level. UK only As this role is caught by the Certification Regime, the role holder must adhere to the FCA's Conduct Rules and the FCA's Fitness and Propriety Requirements The role operates within the Project Delivery team with a reporting line to a project manager or account director associated to the aligned client.Specific Role Responsibilities Delivery Management Manage the delivery of the project through the full project lifecycle, from initiation through to implementation. Ensure the project delivers in-line with the FNZ Software Delivery Lifecycle (SDLC) and associated quality controls are met. Tracking that these are actively followed and managed on each project. Create and maintain an end to end project plan that delivers the agreed scope of the project to time, budget and quality criteria. Ensure the FNZ Solution Centre understands all build scope through approved designs and specifications in accordance with the SDLC, collaborate with them to create a build and test plan that delivers against project milestones. Be actively involved in the delivery of each project by coordinating the day to day running of the project to ensure it achieves its expected milestones. Have strong relationships and take accountability for working with all FNZ Directorates/areas to agree scope, timelines and artefacts in order to ensure delivery of the project in line with overall agreed plan. Take accountability for the overall estimating process for a project, and work collaboratively with the Solution Consultant, Delivery Manager, and the Test Manager to estimate the work effort required to deliver the project scope within the agreed timescales and budgets. Maintain accurate project status and project financial reporting for the entire project team. Provide timely, precise, accurate and comprehensive project MI both internally and externally to FNZ customers. Understand the FNZ products and technology so you are able to identify and manage risks, issues, assumptions and dependencies through the full project lifecycle. Build mitigation plans for all risks and issues, and take ownership for ensuring these mitigation plans are executed, or escalated as is appropriate. Understand the commercial environment FNZ operates within and be able to identify any changes which might impact FNZ commercially in advance to the Client Director. Have strong relationships with 3rd party suppliers and ensure they are engaged appropriately and contracts are in place and managed to ensure the required outcomes for FNZ. Manage all operational readiness activities associated to the project, as required, ensuring that the appropriate training and handovers take place ahead of go-live. Undertake post implementation reviews and ensure that lessons learned are captured and shared with the rest of the PM community Team Leadership Lead, manage and motivate a virtual team in multiple geographic locations, communicating project progress, and ensuring all team members take accountability for delivery. Motivate, mentor and encourage project team members to utilise themselves to their full potential and take accountability for their assigned work. Create a culture of continuous improvement on the project, support process improvement initiatives, and identify new process improvements. Swiftly resolve any conflicts within the project team and/or related stakeholders both within and out with FNZ. Be an active member of the PM community within FNZ, contributing to team sessions, supporting other Junior PMs and sharing best practice and lessons learned. Knowledge of the regulatory environment in which FNZ operates, be responsible for managing the impact of all regulatory changes and ensure future change is built into project plans so FNZ clients have a compliant platform. Responsible for ensuring that CASS compliance is considered and adhered to in all platform change projects.Experience Required Required Industry Knowledge Financial Services experience preferably investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate in. An understanding of the regulatory environment FNZ operate within. Managing 3rd party suppliers. Significant experience in leading the delivery of business critical projects, preferably Software implementations within Financial Services. Experience of managing stakeholders to executive levels. Required Knowledge and Skills First class honours degree, masters, MBA or equivalent experience Confident, and able to take initiative given client and delivery focused environment; Independent, self-directing and delivery focused working style; Commercially aware; Excellent organisational, administration and time management skills; Good team communication skills, confident in dealing with internal and external clients; Highly developed written and oral communication skills About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with the world's leading financial institutions, with over US$2.2 trillion in assets on platform (AoP). Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
Your Role As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end to end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user centricity - with a set of tools and methods you can draw upon to embed design thinking / user centricity. Work on new ideas and work alongside solution team to design and develop innovative products and services. Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI / UX designers and programme directors to understand the value as a result of user focused transformation. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading / contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Proven experience working across a service design process, autonomously with minimal support. Experience working with Government Digital Service ( GDS ) service standards, applying GDS design principles. Ability to create service design artefacts and outputs , such as current and future state user journeys, personas, service concepts, service blueprints and other artefacts. Ability to identify potential accessibility barriers for complex user groups. Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar. Ability to visualise complex services in an easy to understand format for varying audiences. Ability to adopt a curious and inquisitive mindset - with a passion for asking 'why'. Ability to critically break down complex problems in a fast paced environment, with a knack for storytelling. Strong understanding and experience of working in an agile (scrum) environment in a cross functional team including but not limited to user researchers, UX / UI designers, business analysts, product owners, delivery managers and developers. Ability to manage competing priorities in a tight timeframe with a proactive mindset. Strong stakeholder management skills, with the ability to balance competing views as part of the design process. Aptitude for being an advocate for user centricity , with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. SC (Security Check) Clearance or being eligible for this level of clearance (by being a UK resident for at least 5 years and not having left the country for more than 28 consecutive days during this period). What you'll love about working here We are delighted to have received the "Glassdoor Best Places to work UK" accolade for 5 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high profile transformations and gain hands on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas : cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines : Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face to face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. Need to know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Dec 15, 2025
Full time
Your Role As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer you will: Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end to end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user centricity - with a set of tools and methods you can draw upon to embed design thinking / user centricity. Work on new ideas and work alongside solution team to design and develop innovative products and services. Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI / UX designers and programme directors to understand the value as a result of user focused transformation. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading / contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile Proven experience working across a service design process, autonomously with minimal support. Experience working with Government Digital Service ( GDS ) service standards, applying GDS design principles. Ability to create service design artefacts and outputs , such as current and future state user journeys, personas, service concepts, service blueprints and other artefacts. Ability to identify potential accessibility barriers for complex user groups. Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar. Ability to visualise complex services in an easy to understand format for varying audiences. Ability to adopt a curious and inquisitive mindset - with a passion for asking 'why'. Ability to critically break down complex problems in a fast paced environment, with a knack for storytelling. Strong understanding and experience of working in an agile (scrum) environment in a cross functional team including but not limited to user researchers, UX / UI designers, business analysts, product owners, delivery managers and developers. Ability to manage competing priorities in a tight timeframe with a proactive mindset. Strong stakeholder management skills, with the ability to balance competing views as part of the design process. Aptitude for being an advocate for user centricity , with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users. SC (Security Check) Clearance or being eligible for this level of clearance (by being a UK resident for at least 5 years and not having left the country for more than 28 consecutive days during this period). What you'll love about working here We are delighted to have received the "Glassdoor Best Places to work UK" accolade for 5 consecutive years. To see what it's like to work at Capgemini Invent, visit our Glassdoor page. Capgemini Invent offers Consultants a culture of learning, ownership, and focus on value. You'll gain exposure to high profile transformations and gain hands on exposure to leading technologies. Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas : cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client's outcomes. Les Fontaines : Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought leadership, share knowledge and build capabilities that will help us and our clients to succeed. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face to face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new. Need to know At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Join a leading global real estate business. Grow within a large treasury and finance function with a global exposure. About Our Client This is a permanent role within a large organisation in the property industry, known for its established presence and expertise in its field. The company operates globally and is committed to maintaining high standards in financial management. Job Description Manage day-to-day global treasury operations, including cash management, FX, and multi-currency liquidity. Oversee cash forecasting, reporting, and standardisation across subsidiaries. Lead treasury system strategies, automation, and enhancements. Partner with senior stakeholders (CFO, finance, tax, legal) on funding, capital structure, and M&A support. Optimize banking relationships, cash pooling, intercompany financing, and treasury policies. Ensure compliance with financial regulations, internal controls, and audit requirements. Manage and mentor a Treasury Analyst to ensure effective operational support. Resolve banking or payment issues and oversee bank account management, guarantees, and mandates. The Successful Applicant A successful Global Treasury Manager should have: Qualified accountant (PQE) or recognized treasury qualification (e.g., ACT, Diploma in Treasury Management). Minimum 5 years' experience in treasury operations, including multi-currency cash management. Strong commercial acumen with excellent stakeholder management and communication skills. Experience in treasury systems (SAP, Dynamics 365, banking portals) and cash management tools. Proactive, results-oriented, with the ability to lead change and transformation projects. Excellent presentation, modeling, and analytical skills. What's on Offer Extremely competitive salary package which is dependant on experience level and industry exposure. Permanent role with opportunities for career progression within a large organisation. Comprehensive bonus, pension and benefits package. Based in London with potential for global exposure in the property sector. Engaging and professional work environment. If you're ready to take on this exciting opportunity as a Global Treasury Manager in London, apply today to join a reputable organisation in the property industry!
Dec 14, 2025
Full time
Join a leading global real estate business. Grow within a large treasury and finance function with a global exposure. About Our Client This is a permanent role within a large organisation in the property industry, known for its established presence and expertise in its field. The company operates globally and is committed to maintaining high standards in financial management. Job Description Manage day-to-day global treasury operations, including cash management, FX, and multi-currency liquidity. Oversee cash forecasting, reporting, and standardisation across subsidiaries. Lead treasury system strategies, automation, and enhancements. Partner with senior stakeholders (CFO, finance, tax, legal) on funding, capital structure, and M&A support. Optimize banking relationships, cash pooling, intercompany financing, and treasury policies. Ensure compliance with financial regulations, internal controls, and audit requirements. Manage and mentor a Treasury Analyst to ensure effective operational support. Resolve banking or payment issues and oversee bank account management, guarantees, and mandates. The Successful Applicant A successful Global Treasury Manager should have: Qualified accountant (PQE) or recognized treasury qualification (e.g., ACT, Diploma in Treasury Management). Minimum 5 years' experience in treasury operations, including multi-currency cash management. Strong commercial acumen with excellent stakeholder management and communication skills. Experience in treasury systems (SAP, Dynamics 365, banking portals) and cash management tools. Proactive, results-oriented, with the ability to lead change and transformation projects. Excellent presentation, modeling, and analytical skills. What's on Offer Extremely competitive salary package which is dependant on experience level and industry exposure. Permanent role with opportunities for career progression within a large organisation. Comprehensive bonus, pension and benefits package. Based in London with potential for global exposure in the property sector. Engaging and professional work environment. If you're ready to take on this exciting opportunity as a Global Treasury Manager in London, apply today to join a reputable organisation in the property industry!
Commercial Business Intelligence Analyst Shoreham-by-Sea (Hybrid) Private Equity Backed Growth Transform data into decisions that drive commercial success . We're building something special at Focus Group. As a fast-growing PE-backed ICT services business, we're at an inflection point where data isn't just supporting our growth-it's powering it. Our Data and Analytics team sits at the heart of everything we do, spanning all divisions, acquisitions, and products. Now we need a Commercial BI Analyst who's energised by the challenge of turning complex datasets into clear insights that shape business strategy. What you'll be doing This isn't a typical "create reports and wait for requests" role. You'll be partnering directly with Finance and Sales leadership to uncover trends, drive performance, and support transformation initiatives that matter. Your work will directly inform decisions made by our Executive Leadership Team. You'll maintain critical analysis tools, deliver ad-hoc deep dives, and communicate data stories that change how we operate. Day-to-day, you'll: Translate complex commercial data into actionable insights that drive sales and financial performance Build compelling dashboards and visualisations that tell the story behind the numbers Partner with Data Engineering on ingestion and modelling projects that enhance our capabilities Present business-critical analysis to the Board of Directors Design intuitive, user-facing reports that stakeholders actually want to use Spot trends before others do and surface opportunities for improvement Contribute to the evolution of our analytics function as we scale What you'll bring You're someone who: Solves problems with a commercial lens-you understand that data exists to drive business value Can "translate" between technical complexity and business clarity Has hands-on experience with data visualisation tools (Power BI preferred) Feels comfortable wrangling large, messy datasets into meaningful insights Communicates findings in ways that inspire action, not just understanding Brings genuine curiosity and a "can do" mindset to ambiguous challenges Works collaboratively but can drive projects independently Technical foundations Strong proficiency in Microsoft Technology (particularly Excel and PowerBI) Experience using data analysis to inform decision-making Meticulous attention to detail Bonus points for Star schema and multi-dimensional data modelling experience SQL, Python, or other data analysis languages Exposure to predictive analytics or forecasting DBT and/or Snowflake experience At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business. We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.
Dec 14, 2025
Full time
Commercial Business Intelligence Analyst Shoreham-by-Sea (Hybrid) Private Equity Backed Growth Transform data into decisions that drive commercial success . We're building something special at Focus Group. As a fast-growing PE-backed ICT services business, we're at an inflection point where data isn't just supporting our growth-it's powering it. Our Data and Analytics team sits at the heart of everything we do, spanning all divisions, acquisitions, and products. Now we need a Commercial BI Analyst who's energised by the challenge of turning complex datasets into clear insights that shape business strategy. What you'll be doing This isn't a typical "create reports and wait for requests" role. You'll be partnering directly with Finance and Sales leadership to uncover trends, drive performance, and support transformation initiatives that matter. Your work will directly inform decisions made by our Executive Leadership Team. You'll maintain critical analysis tools, deliver ad-hoc deep dives, and communicate data stories that change how we operate. Day-to-day, you'll: Translate complex commercial data into actionable insights that drive sales and financial performance Build compelling dashboards and visualisations that tell the story behind the numbers Partner with Data Engineering on ingestion and modelling projects that enhance our capabilities Present business-critical analysis to the Board of Directors Design intuitive, user-facing reports that stakeholders actually want to use Spot trends before others do and surface opportunities for improvement Contribute to the evolution of our analytics function as we scale What you'll bring You're someone who: Solves problems with a commercial lens-you understand that data exists to drive business value Can "translate" between technical complexity and business clarity Has hands-on experience with data visualisation tools (Power BI preferred) Feels comfortable wrangling large, messy datasets into meaningful insights Communicates findings in ways that inspire action, not just understanding Brings genuine curiosity and a "can do" mindset to ambiguous challenges Works collaboratively but can drive projects independently Technical foundations Strong proficiency in Microsoft Technology (particularly Excel and PowerBI) Experience using data analysis to inform decision-making Meticulous attention to detail Bonus points for Star schema and multi-dimensional data modelling experience SQL, Python, or other data analysis languages Exposure to predictive analytics or forecasting DBT and/or Snowflake experience At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business. We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.
Quantitative Research Analyst, Global Gas page is loaded Quantitative Research Analyst, Global Gaslocations: Londonposted on: Posted 3 Days Agojob requisition id: JR102447 Job Title: Quantitative Research Analyst, Global Gas Contract Type: Time Type: Job Description: We are recruiting a quantitative research analyst to develop gas and LNG analytics in our Gas and Power Trading businesses.The candidate will work closely with our traders and energy market analysts to develop and run a number of analytical tools and processes to improve decision making on the trading desks.The objective is to increase the profitability and efficiency of our trading businesses. Main Responsibilities Source, design, and onboard new datasets in line with priorities set by trading desks Collaborate with the analysts and data engineers to ensure the robust integration of new data sources. Implement data transformations to produce high added-value datasets used for investment decisions Manage data full lifecycle of data projects Prototype and design code to extract, clean, and aggregate data from a wide range of raw sources and formats Design & manage core analytical processes - data ingestion, management, modelling and visualisation. Build data visualisations to extract commercial and actionable insights Support the analysts by developing and applying statistical and analytical models for business problems Help translate modelling results into clear, actionable recommendations for the business. Profile 3+ years of experience as a Quantitative Researcher (or similar position); knowledge of commodity market is not mandatory Postgraduate degree in a quantitative discipline such as Mathematics, Physics or Engineering. Strong Python and SQL coding skills with good understanding of software engineering best practices Data engineering skills such as ETL pipeline development Strong expertise in data visualization, including Power BI and Python-based dashboarding frameworks Hands-on experience with SQL Databases Experience working with both traditional and alternative financial datasets Demonstrable interest in commodity markets and the application of data in its analysis and understanding Excellent communication and analytical skills - you will interact directly with Traders and Analysts Drive for rapid autonomy and the ability to work in a fast-paced, high-performance setting. Attention to detail and a rigorous and structured approach to problem-solving. Excellent English communication skills.If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. locations: 2 Locationsposted on: Posted 30+ Days Ago
Dec 14, 2025
Full time
Quantitative Research Analyst, Global Gas page is loaded Quantitative Research Analyst, Global Gaslocations: Londonposted on: Posted 3 Days Agojob requisition id: JR102447 Job Title: Quantitative Research Analyst, Global Gas Contract Type: Time Type: Job Description: We are recruiting a quantitative research analyst to develop gas and LNG analytics in our Gas and Power Trading businesses.The candidate will work closely with our traders and energy market analysts to develop and run a number of analytical tools and processes to improve decision making on the trading desks.The objective is to increase the profitability and efficiency of our trading businesses. Main Responsibilities Source, design, and onboard new datasets in line with priorities set by trading desks Collaborate with the analysts and data engineers to ensure the robust integration of new data sources. Implement data transformations to produce high added-value datasets used for investment decisions Manage data full lifecycle of data projects Prototype and design code to extract, clean, and aggregate data from a wide range of raw sources and formats Design & manage core analytical processes - data ingestion, management, modelling and visualisation. Build data visualisations to extract commercial and actionable insights Support the analysts by developing and applying statistical and analytical models for business problems Help translate modelling results into clear, actionable recommendations for the business. Profile 3+ years of experience as a Quantitative Researcher (or similar position); knowledge of commodity market is not mandatory Postgraduate degree in a quantitative discipline such as Mathematics, Physics or Engineering. Strong Python and SQL coding skills with good understanding of software engineering best practices Data engineering skills such as ETL pipeline development Strong expertise in data visualization, including Power BI and Python-based dashboarding frameworks Hands-on experience with SQL Databases Experience working with both traditional and alternative financial datasets Demonstrable interest in commodity markets and the application of data in its analysis and understanding Excellent communication and analytical skills - you will interact directly with Traders and Analysts Drive for rapid autonomy and the ability to work in a fast-paced, high-performance setting. Attention to detail and a rigorous and structured approach to problem-solving. Excellent English communication skills.If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. locations: 2 Locationsposted on: Posted 30+ Days Ago
The role will be part of the London-based Barclays Climate Ventures ("BCV") team within Principal Investments, focusing on origination support for identifying opportunities to invest in early stage private companies developing, commercialising, and scaling Climate Tech. The activities are split into (i) internal and external ecosystem development/engagements, (ii) business development and (iii) origination. Responsibilities: Mapping the investor community and maintaining an accurate landscape of active investors and their investment mandates. Supporting the design and coordination of key BCV engagements such as portfolio days, investor events, and industry roundtables. Assisting in the development of content for BCV internal/external messaging and brand materials. Preparing research and briefing packs for senior stakeholders ahead of investor and company meetings and attending meetings where appropriate to capture actions and ensure follow through. Conducting research to support the development of BCV's investment thesis (including, but not limited to, deal selection methodologies, assessment criteria, sector themes, and technologies). Market mapping and screening based on investment theses to identify specific opportunities for further due diligence. The ideal candidate will have experience working in strategic investing, the venture capital sector or as an analyst covering a relevant sector such as energy, industrial or manufacturing. Personal attributes to include experience or desire to work in a high pressure transactional environment, excellent communication skills and ability to thrive in a high performance team environment. An interest in climate tech and sustainability is desirable. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role is located within our London office.
Dec 14, 2025
Full time
The role will be part of the London-based Barclays Climate Ventures ("BCV") team within Principal Investments, focusing on origination support for identifying opportunities to invest in early stage private companies developing, commercialising, and scaling Climate Tech. The activities are split into (i) internal and external ecosystem development/engagements, (ii) business development and (iii) origination. Responsibilities: Mapping the investor community and maintaining an accurate landscape of active investors and their investment mandates. Supporting the design and coordination of key BCV engagements such as portfolio days, investor events, and industry roundtables. Assisting in the development of content for BCV internal/external messaging and brand materials. Preparing research and briefing packs for senior stakeholders ahead of investor and company meetings and attending meetings where appropriate to capture actions and ensure follow through. Conducting research to support the development of BCV's investment thesis (including, but not limited to, deal selection methodologies, assessment criteria, sector themes, and technologies). Market mapping and screening based on investment theses to identify specific opportunities for further due diligence. The ideal candidate will have experience working in strategic investing, the venture capital sector or as an analyst covering a relevant sector such as energy, industrial or manufacturing. Personal attributes to include experience or desire to work in a high pressure transactional environment, excellent communication skills and ability to thrive in a high performance team environment. An interest in climate tech and sustainability is desirable. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role is located within our London office.
Are you ready to lead the digital revolution in the energy sector? The AI Engineer role at BP plc UK offers an exciting opportunity to work at the intersection of artificial intelligence, data science, and sustainable energy. BP, one of the world's leading energy companies, is investing heavily in digital transformation and AI-driven solutions to achieve its vision of net zero by 2050. Joining BP as an AI Engineer means you'll play a vital role in designing intelligent systems that make energy production safer, cleaner, and more efficient. If you're passionate about innovation and want to shape the future of global energy, this is the perfect opportunity. About the AI Engineer Role at BP plc UK The AI Engineer BP UK position is ideal for professionals who thrive in a fast-paced, tech-driven environment. You'll be responsible for developing and deploying advanced AI and machine learning models to optimize BP's global operations - from energy forecasting to predictive maintenance and automation. Develop, test, and deploy machine learning and AI models. Work with data scientists, engineers, and business analysts to deliver data-driven insights. Automate operational workflows using predictive analytics. Improve efficiency in production and energy distribution using AI-based solutions. Collaborate with global digital teams to implement scalable AI applications. This role is at the heart of BP's digital transformation strategy, helping to redefine how the company harnesses technology for a sustainable future. Requirements for AI Engineer BP UK To qualify for the AI Engineer role at BP plc UK, you'll need a combination of strong technical knowledge, analytical thinking, and innovation-driven mindset. Minimum Requirements: Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related field. 3+ years of experience in AI, ML, or data engineering. Proficiency in Python, TensorFlow, PyTorch, and SQL. Strong understanding of cloud computing (AWS, Azure, or GCP). Experience with big data tools such as Hadoop, Spark, or Databricks. Excellent problem-solving and communication skills. Preferred Qualifications: PhD in AI, Machine Learning, or related discipline. Experience in energy, industrial automation, or environmental technology projects. Knowledge of MLOps and data governance frameworks. Salary & Benefits for AI Engineer BP UK Working as an AI Engineer at BP UK offers not only competitive pay but also unmatched opportunities for career advancement and skill growth. Expected Salary Range: The average salary for AI Engineers at BP in the UK ranges from £70,000 to £110,000 per year, depending on experience, education, and expertise. Benefits Include: Annual performance-based bonuses. Comprehensive health and dental insurance. Pension and retirement plans. Flexible hybrid work model (office + remote). Paid vacation and personal development programs. Opportunities for global mobility within BP offices. Access to BP's digital learning and AI innovation labs. BP believes in empowering its employees to innovate, learn, and lead the change in energy technology. How to Apply - BP Careers Link Visit: Application Steps: Visit the BP Careers website and search for "AI Engineer UK." Review the full job description and qualification requirements. Click on Apply Now and sign in or create a BP career account. Upload your updated resume and cover letter. Complete the online assessment and submit your application. Once submitted, BP's recruitment team will review your application and contact shortlisted candidates for interviews. Conclusion The AI Engineer BP UK role is an extraordinary opportunity to join one of the most forward-thinking companies in the global energy sector. You'll be part of a world-class team dedicated to solving real-world challenges using AI and digital technology. If you're driven by innovation and want to make an impact on the future of sustainable energy, BP plc UK offers the perfect platform to grow your career. Don't miss this chance - apply today and become part of BP's digital transformation journey. FAQ Q1: What is the main focus of the AI Engineer BP UK role? The focus is on developing AI and ML models to optimize BP's energy operations. Q2: Does BP offer remote work for AI engineers? Yes, BP offers hybrid and flexible work arrangements. Q3: What is the expected salary range? Between £70,000 and £110,000 annually, based on experience. Q4: Is prior energy sector experience required? Not mandatory, but experience in energy or tech projects is a plus.
Dec 13, 2025
Full time
Are you ready to lead the digital revolution in the energy sector? The AI Engineer role at BP plc UK offers an exciting opportunity to work at the intersection of artificial intelligence, data science, and sustainable energy. BP, one of the world's leading energy companies, is investing heavily in digital transformation and AI-driven solutions to achieve its vision of net zero by 2050. Joining BP as an AI Engineer means you'll play a vital role in designing intelligent systems that make energy production safer, cleaner, and more efficient. If you're passionate about innovation and want to shape the future of global energy, this is the perfect opportunity. About the AI Engineer Role at BP plc UK The AI Engineer BP UK position is ideal for professionals who thrive in a fast-paced, tech-driven environment. You'll be responsible for developing and deploying advanced AI and machine learning models to optimize BP's global operations - from energy forecasting to predictive maintenance and automation. Develop, test, and deploy machine learning and AI models. Work with data scientists, engineers, and business analysts to deliver data-driven insights. Automate operational workflows using predictive analytics. Improve efficiency in production and energy distribution using AI-based solutions. Collaborate with global digital teams to implement scalable AI applications. This role is at the heart of BP's digital transformation strategy, helping to redefine how the company harnesses technology for a sustainable future. Requirements for AI Engineer BP UK To qualify for the AI Engineer role at BP plc UK, you'll need a combination of strong technical knowledge, analytical thinking, and innovation-driven mindset. Minimum Requirements: Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, or a related field. 3+ years of experience in AI, ML, or data engineering. Proficiency in Python, TensorFlow, PyTorch, and SQL. Strong understanding of cloud computing (AWS, Azure, or GCP). Experience with big data tools such as Hadoop, Spark, or Databricks. Excellent problem-solving and communication skills. Preferred Qualifications: PhD in AI, Machine Learning, or related discipline. Experience in energy, industrial automation, or environmental technology projects. Knowledge of MLOps and data governance frameworks. Salary & Benefits for AI Engineer BP UK Working as an AI Engineer at BP UK offers not only competitive pay but also unmatched opportunities for career advancement and skill growth. Expected Salary Range: The average salary for AI Engineers at BP in the UK ranges from £70,000 to £110,000 per year, depending on experience, education, and expertise. Benefits Include: Annual performance-based bonuses. Comprehensive health and dental insurance. Pension and retirement plans. Flexible hybrid work model (office + remote). Paid vacation and personal development programs. Opportunities for global mobility within BP offices. Access to BP's digital learning and AI innovation labs. BP believes in empowering its employees to innovate, learn, and lead the change in energy technology. How to Apply - BP Careers Link Visit: Application Steps: Visit the BP Careers website and search for "AI Engineer UK." Review the full job description and qualification requirements. Click on Apply Now and sign in or create a BP career account. Upload your updated resume and cover letter. Complete the online assessment and submit your application. Once submitted, BP's recruitment team will review your application and contact shortlisted candidates for interviews. Conclusion The AI Engineer BP UK role is an extraordinary opportunity to join one of the most forward-thinking companies in the global energy sector. You'll be part of a world-class team dedicated to solving real-world challenges using AI and digital technology. If you're driven by innovation and want to make an impact on the future of sustainable energy, BP plc UK offers the perfect platform to grow your career. Don't miss this chance - apply today and become part of BP's digital transformation journey. FAQ Q1: What is the main focus of the AI Engineer BP UK role? The focus is on developing AI and ML models to optimize BP's energy operations. Q2: Does BP offer remote work for AI engineers? Yes, BP offers hybrid and flexible work arrangements. Q3: What is the expected salary range? Between £70,000 and £110,000 annually, based on experience. Q4: Is prior energy sector experience required? Not mandatory, but experience in energy or tech projects is a plus.
Software Developer (Quadient) - HMRC - HEO Edinburgh, Leeds, Manchester, Newcastle-upon-Tyne, Telford, Worthing About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you an experienced document composition developer? Are you proficient in streamlining workflows? Are coding languages like C++, Java, .Net and/or Groovy part of your toolkit? If the answer is yes, you will be pleased to hear HMRC are looking for a Developer to join their document composition team to expand our print and digital offering using Quadient Inspire for composition and orchestration activities. This is an exciting role if you're looking to deliver technological change against a background of organisational transformation, as well as a chance to make a real difference to people's lives by delivering great digital and paper products. You'll be a key member of the delivery team, collaborating with all members throughout the full delivery lifecycle to ensure delivery of the highest-quality personalised omni-channel products. You'll be taking a logical, analytical approach to problem solving, while paying attention to detail. Your role is integral to the design and delivery of customer communication products. You will work with data in flat, structured and print ready data formats, using Quadient Inspire to compose personalised customer communications in print and digital formats, including AFP, Adobe PDF, HTML, Postscript, Email and SMS. We are passionate about in team collaboration with business analysts, testers, and product owners forming a truly tight knit unit. Person specification Experienced transactional document composition developer with a demonstrable understanding of customer communications in HTML format. Professional experience of document composition using a leading Customer Communications Management (CCM) product software. Proficient in languages such as: C++, C#, Java, .Net, Groovy or similar object-oriented languages. Experience of managing source code via a version control system, such as GitLab. Experience of test driven development and understanding of different test approaches. Demonstrate application of logical thinking, gathering, and analysing information using data to formulate plans and solutions based on feasibility and operational impact. Experience in leading investigative work into problems, driving the collection of information and interrogating problem files to resolve issues effectively when a failure or incident occurs. Demonstrable experience of coaching and collaboration with the wider development team. Professional experience of document composition in Quadient Inspire Designer/Automation/Interactive. Experience of working with modern development standards, such as developing and integrating RESTful APIs supported with OpenAPI specification Transitional Sites Information If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Centenary Court, Bradford - moving to 7 and 8 Wellington Place, Leeds Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Dec 13, 2025
Full time
Software Developer (Quadient) - HMRC - HEO Edinburgh, Leeds, Manchester, Newcastle-upon-Tyne, Telford, Worthing About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Are you an experienced document composition developer? Are you proficient in streamlining workflows? Are coding languages like C++, Java, .Net and/or Groovy part of your toolkit? If the answer is yes, you will be pleased to hear HMRC are looking for a Developer to join their document composition team to expand our print and digital offering using Quadient Inspire for composition and orchestration activities. This is an exciting role if you're looking to deliver technological change against a background of organisational transformation, as well as a chance to make a real difference to people's lives by delivering great digital and paper products. You'll be a key member of the delivery team, collaborating with all members throughout the full delivery lifecycle to ensure delivery of the highest-quality personalised omni-channel products. You'll be taking a logical, analytical approach to problem solving, while paying attention to detail. Your role is integral to the design and delivery of customer communication products. You will work with data in flat, structured and print ready data formats, using Quadient Inspire to compose personalised customer communications in print and digital formats, including AFP, Adobe PDF, HTML, Postscript, Email and SMS. We are passionate about in team collaboration with business analysts, testers, and product owners forming a truly tight knit unit. Person specification Experienced transactional document composition developer with a demonstrable understanding of customer communications in HTML format. Professional experience of document composition using a leading Customer Communications Management (CCM) product software. Proficient in languages such as: C++, C#, Java, .Net, Groovy or similar object-oriented languages. Experience of managing source code via a version control system, such as GitLab. Experience of test driven development and understanding of different test approaches. Demonstrate application of logical thinking, gathering, and analysing information using data to formulate plans and solutions based on feasibility and operational impact. Experience in leading investigative work into problems, driving the collection of information and interrogating problem files to resolve issues effectively when a failure or incident occurs. Demonstrable experience of coaching and collaboration with the wider development team. Professional experience of document composition in Quadient Inspire Designer/Automation/Interactive. Experience of working with modern development standards, such as developing and integrating RESTful APIs supported with OpenAPI specification Transitional Sites Information If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Centenary Court, Bradford - moving to 7 and 8 Wellington Place, Leeds Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Service Improvement - Data Analyst Contract Length: 3-month initial interim contract Location: East Midlands Local Authority Full-time opportunity Hybrid working Pay Rate: £350 per day IR35 Status: Inside IR35 I am currently working with an East Midlands based local authority in their search for an experienced Service Improvement - Data Analyst for an initial 3-month interim contract. This role sits within the Adult Social Care Service Improvement Team and will play a key part in driving performance insight, data led improvements and transformation across ASC services. Interviews to take place as soon as possible. Your duties as a Service Improvement - Data Officer Lead the development and delivery of ASC performance information, ensuring accurate insight into current performance, projected outturns and progress against service plans. Develop dashboards and balanced scorecards to present key performance indicators including sickness, H&S, workforce indicators and business plan progress. Design and implement information management systems that support effective data analysis, evidence based research and ASC service improvement. Work closely with service areas to analyse complex datasets, identify best practice and drive improvements through meaningful performance insight. Identify, assess and manage risks and issues, producing timely exception reports and recommendations. Create and maintain project documentation, ensuring robust business cases and justification for ongoing service improvement projects. Support service managers in developing stretching KPIs and growth targets aligned with ASC business plans. Utilise market intelligence, legislation and external benchmarking to identify opportunities for service development and efficiency. Lead and coordinate regular performance review meetings. Undertake specific service improvement projects as required. Experience needed as a Service Improvement - Data Officer Strong experience producing accurate, clear and concise performance information within local authority settings-ideally Adult Social Care. Demonstrable experience in performance management, quality assurance frameworks and driving service improvement. Ability to work confidently with quantitative and qualitative data, interpreting findings to inform strategic decision making. Highly proficient in IT systems, including extensive use of performance software and strong skills across MS Excel, Access, PowerPoint and Word. Ability to interrogate management systems to extract data, build reports and provide meaningful insights. Excellent organisational skills with the ability to manage competing deadlines in a fast paced environment. Strong communication and stakeholder engagement skills, able to influence senior managers and work collaboratively across teams. Self motivated, resilient and able to work independently within an evolving, improvement focused environment. If you are interested in this opportunity or know a colleague who may be suitable, please contact me ASAP for more information. Alternatively, if this role doesn't match your skill set and you're proactively looking for a new assignment, please send an updated CV or contact me on and I'd be happy to connect you with the most relevant specialist consultant. (We offer a senior referral scheme upon successful placement of your recommendation.) Baltimore Consulting Group is an Executive & Senior Appointments Specialist. We provide pivotal recruitment consultancy services to public sector clients across the UK. I personally recruit within the Health & Social Care market, so if this role is not of interest but you would like to discuss other opportunities, please get in touch. Our clients are passionate about fostering a diverse workforce and do not discriminate against any employee or applicant. Recruitment decisions are based on experience and skills, and any reasonable adjustments required during the hiring process will be fully supported.
Dec 13, 2025
Full time
Service Improvement - Data Analyst Contract Length: 3-month initial interim contract Location: East Midlands Local Authority Full-time opportunity Hybrid working Pay Rate: £350 per day IR35 Status: Inside IR35 I am currently working with an East Midlands based local authority in their search for an experienced Service Improvement - Data Analyst for an initial 3-month interim contract. This role sits within the Adult Social Care Service Improvement Team and will play a key part in driving performance insight, data led improvements and transformation across ASC services. Interviews to take place as soon as possible. Your duties as a Service Improvement - Data Officer Lead the development and delivery of ASC performance information, ensuring accurate insight into current performance, projected outturns and progress against service plans. Develop dashboards and balanced scorecards to present key performance indicators including sickness, H&S, workforce indicators and business plan progress. Design and implement information management systems that support effective data analysis, evidence based research and ASC service improvement. Work closely with service areas to analyse complex datasets, identify best practice and drive improvements through meaningful performance insight. Identify, assess and manage risks and issues, producing timely exception reports and recommendations. Create and maintain project documentation, ensuring robust business cases and justification for ongoing service improvement projects. Support service managers in developing stretching KPIs and growth targets aligned with ASC business plans. Utilise market intelligence, legislation and external benchmarking to identify opportunities for service development and efficiency. Lead and coordinate regular performance review meetings. Undertake specific service improvement projects as required. Experience needed as a Service Improvement - Data Officer Strong experience producing accurate, clear and concise performance information within local authority settings-ideally Adult Social Care. Demonstrable experience in performance management, quality assurance frameworks and driving service improvement. Ability to work confidently with quantitative and qualitative data, interpreting findings to inform strategic decision making. Highly proficient in IT systems, including extensive use of performance software and strong skills across MS Excel, Access, PowerPoint and Word. Ability to interrogate management systems to extract data, build reports and provide meaningful insights. Excellent organisational skills with the ability to manage competing deadlines in a fast paced environment. Strong communication and stakeholder engagement skills, able to influence senior managers and work collaboratively across teams. Self motivated, resilient and able to work independently within an evolving, improvement focused environment. If you are interested in this opportunity or know a colleague who may be suitable, please contact me ASAP for more information. Alternatively, if this role doesn't match your skill set and you're proactively looking for a new assignment, please send an updated CV or contact me on and I'd be happy to connect you with the most relevant specialist consultant. (We offer a senior referral scheme upon successful placement of your recommendation.) Baltimore Consulting Group is an Executive & Senior Appointments Specialist. We provide pivotal recruitment consultancy services to public sector clients across the UK. I personally recruit within the Health & Social Care market, so if this role is not of interest but you would like to discuss other opportunities, please get in touch. Our clients are passionate about fostering a diverse workforce and do not discriminate against any employee or applicant. Recruitment decisions are based on experience and skills, and any reasonable adjustments required during the hiring process will be fully supported.
Data Analyst Role Purpose The Data Analyst supports the operational and commercial performance of a cleaning contract by collecting, analysing, and presenting data that drives evidence-based decision making. The role works with operational systems (including digital audit tools, workforce systems, and internal reporting platforms) to ensure high-quality data, accurate performance tracking, and meaningful insights. Key Responsibilities Data Collection & Validation Gather operational, audit, compliance, workforce, and financial data from internal systems (including Velocity or equivalent). Validate data accuracy by checking for gaps, anomalies, and inconsistencies. Work with site teams to improve data quality and ensure correct system usage. Maintain organised datasets and clear documentation of data sources and definitions. Data Analysis & Insight Generation Analyse cleaning performance metrics such as KPI/SLA results, Quality audit scores, Shift attendance and labour utilisation, Productivity metrics, Complaint and incident trends, Equipment and stock usage. Identify performance issues, patterns, root causes, and opportunities for improvement. Produce actionable insights that support operational and commercial decision making. Reporting & Dashboards Create and maintain reporting dashboards using Excel, Power BI, or other analytics tools. Prepare weekly and monthly reports for internal leadership and client review meetings. Use Velocity data extracts to update automated dashboards. Ensure reports clearly communicate results, trends, and recommended actions. Operational & Contract Support Assist Operations Managers by providing data-driven recommendations to improve efficiency and service quality. Support labour modelling and workload analysis to optimise staffing levels. Track onboarding, training completion, and compliance activities through system data. Support mobilisation and transformation projects by analysing baseline data and post-mobilisation performance. Quality, Safety & Compliance Monitoring Monitor data related to QHSE audits, incidents, and compliance. Validate that cleaning standards and service levels are met according to contract requirements. Highlight risk areas and support corrective action plans. Stakeholder Engagement Present data and insights in a clear, accessible format to both operational teams and clients. Collaborate with Operations, QHSE, HR, and Finance to support joined-up reporting. Provide system and reporting support to site management teams as required. Skills & Experience Required Essential Strong analytical skills and experience working with operational or performance data. Advanced Excel skills (pivot tables, formulas, data modelling). Experience with BI or reporting tools such as Power BI, Tableau, or similar. High attention to detail and accuracy. Ability to communicate complex information clearly to non-technical audiences. Strong organisational and time-management skills. Desirable Experience using cleaning/FM systems. Experience in facilities management, cleaning, or service-based industries. Knowledge of KPI/SLA frameworks. Experience with data automation or integration processes. Understanding of QHSE reporting standards. Salary: To be confirmed, depending on experience. Full Time Work Location: Abbey Mill Business Centre, Paisley
Dec 13, 2025
Full time
Data Analyst Role Purpose The Data Analyst supports the operational and commercial performance of a cleaning contract by collecting, analysing, and presenting data that drives evidence-based decision making. The role works with operational systems (including digital audit tools, workforce systems, and internal reporting platforms) to ensure high-quality data, accurate performance tracking, and meaningful insights. Key Responsibilities Data Collection & Validation Gather operational, audit, compliance, workforce, and financial data from internal systems (including Velocity or equivalent). Validate data accuracy by checking for gaps, anomalies, and inconsistencies. Work with site teams to improve data quality and ensure correct system usage. Maintain organised datasets and clear documentation of data sources and definitions. Data Analysis & Insight Generation Analyse cleaning performance metrics such as KPI/SLA results, Quality audit scores, Shift attendance and labour utilisation, Productivity metrics, Complaint and incident trends, Equipment and stock usage. Identify performance issues, patterns, root causes, and opportunities for improvement. Produce actionable insights that support operational and commercial decision making. Reporting & Dashboards Create and maintain reporting dashboards using Excel, Power BI, or other analytics tools. Prepare weekly and monthly reports for internal leadership and client review meetings. Use Velocity data extracts to update automated dashboards. Ensure reports clearly communicate results, trends, and recommended actions. Operational & Contract Support Assist Operations Managers by providing data-driven recommendations to improve efficiency and service quality. Support labour modelling and workload analysis to optimise staffing levels. Track onboarding, training completion, and compliance activities through system data. Support mobilisation and transformation projects by analysing baseline data and post-mobilisation performance. Quality, Safety & Compliance Monitoring Monitor data related to QHSE audits, incidents, and compliance. Validate that cleaning standards and service levels are met according to contract requirements. Highlight risk areas and support corrective action plans. Stakeholder Engagement Present data and insights in a clear, accessible format to both operational teams and clients. Collaborate with Operations, QHSE, HR, and Finance to support joined-up reporting. Provide system and reporting support to site management teams as required. Skills & Experience Required Essential Strong analytical skills and experience working with operational or performance data. Advanced Excel skills (pivot tables, formulas, data modelling). Experience with BI or reporting tools such as Power BI, Tableau, or similar. High attention to detail and accuracy. Ability to communicate complex information clearly to non-technical audiences. Strong organisational and time-management skills. Desirable Experience using cleaning/FM systems. Experience in facilities management, cleaning, or service-based industries. Knowledge of KPI/SLA frameworks. Experience with data automation or integration processes. Understanding of QHSE reporting standards. Salary: To be confirmed, depending on experience. Full Time Work Location: Abbey Mill Business Centre, Paisley
Support, Innovate, Transform: Your Next Career Move at Ten Group Are you passionate about making a real difference in how teams work and how members experience service? At Ten Group, we're on a mission to become the world's most trusted service provider. As a Transformation Analyst, you'll play a pivotal, supportive role in driving innovation and operational excellence across our global concierge business. Key Responsibilities: Support & Collaborate: Work closely with operations leads and transformation stakeholders, mapping and documenting service fulfilment processes across regions and teams. Facilitate structured sessions to capture current workflows, ensuring all changes are well designed, documented, and adopted globally. Drive Innovation: Use Lean and Six Sigma principles to identify inefficiencies, design future-state workflows, and pilot new solutions that make a measurable impact. Build an improvement backlog with clear priorities and coordinate the rollout of operational enhancements. Champion Process Excellence: Coordinate the implementation of improvements, track milestones, risks, and benefits, and ensure changes are adopted and sustained-helping teams deliver faster, better service. Maintain a centralised, version-controlled repository of process documentation and support global process standards while acknowledging regional differences. Embrace Technology: Stay ahead with automation tools (such as Power Platform and RPA), prototype simple solutions, and work with specialists to implement and measure automation benefits. Support the adaptation of global standards and drive adoption through training and ongoing support. Foster a Culture of Growth: Share best practices, support training, and help teams adapt to new ways of working. Collaborate across teams and cultures, building trust and maintaining accurate documentation and trackers. Encourage continuous learning and professional development. Have the necessary work authorization to live and work in United Kingdom, without sponsorship. Candidate to be based in London, United Kingdom and to agree on a Hybrid work model. Exceptional English language skills with at least C1-C2 proficiency. 2-4 years' experience in high-volume, service-driven environments (contact centres, financial services, utilities, etc.). Working awareness of processes automation tools (e.g. Microsoft Power Automate) and the ability to describe how manual processes could be automated end-to-end. Proven ability to deliver end-to-end process improvements with measurable results. Strong analytical and problem-solving skills. Familiarity with process mapping tools (Visio, Lucidchart, Miro) and methodologies (BPMN, SIPOC, Lean, Six Sigma). Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. Rewards designed around you: Competitive remuneration depending on experience. Hybrid working. You can combine working from home and working from the office. If you don't live near our office then we are open to fully remote working options too. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays- possibilities to Travel and Work anywhere in the world! Employee Discounts.Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, and inclusive Team, with diversity at its core. Genuine career opportunities within a dynamic and international company. Who We Are Ten Lifestyle Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High Net-worth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. To find out more about Ten, please watch this short video Discover The Exciting World Of Ten Lifestyle Group Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs. At Ten Group, we're bold, we own it, and we work as one team. We value diversity, welcome feedback, and invest in our people's growth. If you're ready to support teams, drive innovation, and help shape the future of service, we want to hear from you. "Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes."
Dec 13, 2025
Full time
Support, Innovate, Transform: Your Next Career Move at Ten Group Are you passionate about making a real difference in how teams work and how members experience service? At Ten Group, we're on a mission to become the world's most trusted service provider. As a Transformation Analyst, you'll play a pivotal, supportive role in driving innovation and operational excellence across our global concierge business. Key Responsibilities: Support & Collaborate: Work closely with operations leads and transformation stakeholders, mapping and documenting service fulfilment processes across regions and teams. Facilitate structured sessions to capture current workflows, ensuring all changes are well designed, documented, and adopted globally. Drive Innovation: Use Lean and Six Sigma principles to identify inefficiencies, design future-state workflows, and pilot new solutions that make a measurable impact. Build an improvement backlog with clear priorities and coordinate the rollout of operational enhancements. Champion Process Excellence: Coordinate the implementation of improvements, track milestones, risks, and benefits, and ensure changes are adopted and sustained-helping teams deliver faster, better service. Maintain a centralised, version-controlled repository of process documentation and support global process standards while acknowledging regional differences. Embrace Technology: Stay ahead with automation tools (such as Power Platform and RPA), prototype simple solutions, and work with specialists to implement and measure automation benefits. Support the adaptation of global standards and drive adoption through training and ongoing support. Foster a Culture of Growth: Share best practices, support training, and help teams adapt to new ways of working. Collaborate across teams and cultures, building trust and maintaining accurate documentation and trackers. Encourage continuous learning and professional development. Have the necessary work authorization to live and work in United Kingdom, without sponsorship. Candidate to be based in London, United Kingdom and to agree on a Hybrid work model. Exceptional English language skills with at least C1-C2 proficiency. 2-4 years' experience in high-volume, service-driven environments (contact centres, financial services, utilities, etc.). Working awareness of processes automation tools (e.g. Microsoft Power Automate) and the ability to describe how manual processes could be automated end-to-end. Proven ability to deliver end-to-end process improvements with measurable results. Strong analytical and problem-solving skills. Familiarity with process mapping tools (Visio, Lucidchart, Miro) and methodologies (BPMN, SIPOC, Lean, Six Sigma). Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. Rewards designed around you: Competitive remuneration depending on experience. Hybrid working. You can combine working from home and working from the office. If you don't live near our office then we are open to fully remote working options too. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays- possibilities to Travel and Work anywhere in the world! Employee Discounts.Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, and inclusive Team, with diversity at its core. Genuine career opportunities within a dynamic and international company. Who We Are Ten Lifestyle Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High Net-worth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. To find out more about Ten, please watch this short video Discover The Exciting World Of Ten Lifestyle Group Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs. At Ten Group, we're bold, we own it, and we work as one team. We value diversity, welcome feedback, and invest in our people's growth. If you're ready to support teams, drive innovation, and help shape the future of service, we want to hear from you. "Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes."
